Podcasts about direct routing

“Gone are the days when service providers could differentiate on call minutes alone. Today, success depends on analytics, integrations, and delivering real-time value to customers.” — John Christian, Vice President of Marketing, Akixi In this special podcast presented by TR Publications and the Cloud Communications Alliance (CCA), Technology Reseller News publisher Doug Green speaks with John Christian, Vice President of Marketing at Akixi, a CCA member and a leading provider of cloud-based value-added services for service providers. Akixi helps service providers deepen customer engagement and generate new revenue through a robust suite of capabilities including advanced call analytics, CRM integration, and real-time call intelligence. The Akixi platform supports seamless provisioning across platforms like Microsoft Teams, Webex, and BroadWorks. Migration and Market Forces Christian highlights the accelerating shift away from legacy PBX platforms such as Avaya, Mitel, and CUCM—driven not only by end-of-life announcements and reduced vendor focus but also by the pull of modern cloud-based solutions. This dual push-pull dynamic is compelling more businesses to modernize their communications infrastructure. Beyond the Seat and the Minute While platforms like Microsoft Teams and Webex have captured collaboration and call control, Christian argues that native analytics capabilities often fall short. This opens an opportunity for service providers to differentiate with value-added services like real-time analytics, especially in regulated or high-demand environments such as healthcare. “Real-time visibility into call behavior is no longer a luxury—it's a competitive necessity,” Christian says, citing examples such as doctors' offices that rely on precise call management for appointment scheduling and patient response. Redefining Contact Center Needs Christian notes a shift in how contact center functionality is being consumed. Instead of investing in large, complex platforms, organizations now seek modular, scalable features such as call recording and CRM integration—without needing hundreds of agents. He explains that Akixi enables service providers to offer these components as standalone tools or bundled solutions, meeting the evolving needs of midsize and enterprise clients while maintaining a lighter implementation footprint. Competitive Landscape With the growing number of Microsoft-certified partners and Direct Routing providers, the market for Teams-based voice services has become saturated. Akixi enables service providers to stand out by layering critical customer experience tools onto their voice offerings—tools that directly support performance metrics, compliance, and operational efficiency. “We're empowering over 100 service providers to build differentiated solutions,” Christian says. “Those who succeed are the ones who go beyond the basics and meet their customers' specific expectations.” Learn More For more information, visit akixi.com or connect with John Christian on LinkedIn.

On this episode of Telecom Reseller news, Doug Green sits down with Zach Bennett, Microsoft Teams MVP and Principal Architect at LoopUp, a leading Cloud Telephony provider primarily concentrated on Microsoft Teams and the PSTN connectivity into Microsoft Teams via Direct Routing and Operator Connect. LoopUp enables multinational enterprises to consolidate their global telephony into one consistent vendor. Doug and Zach discuss how Teams Phone can be used as a full telephony replacement solution, how Direct Routing and Operator Connect can bring business telephony to the truly unified communications fold, the differences between Operator Connect, Direct Routing, and Calling Plans, and Microsoft's Copilot and how it can influence Teams telephony. Additionally, they discuss how larger enterprises can deal directly with LoopUp's expert in-house consultants and how LoopUp's channel program can help organizations looking to get into the Teams telephony market. To learn more about LoopUp you can visit https://loopup.com. You can also find LoopUp in the Microsoft Teams admin center under the Operator Connect section where you can see LoopUp's multinational coverage to find if LoopUp can fit with your business and help you consolidate your Teams telephony.

(Disclaimer: erstellt mit Chat GPT)Hallo liebe Community! In dieser Episode sprechen Michael und Thorsten über die neuesten Entwicklungen in Microsoft Teams, Copilot und SharePoint. Besonders spannend sind die Änderungen an Loop, Teams-Security-Updates und die neuen Übersetzungsfunktionen in PowerPoint.Highlights der Episode:•

Irwin Lazar, President and Principal Analyst at Metrigy discusses key trends and insights in the unified communications and collaboration space and shares thoughts for 2025How companies are navigating the complexities of hybrid workMoving beyond the hype of AI to practical deployments and adoptionMicrosoft Teams' increasing presence in meetings, messaging and as a voice platformHow companies are choosing between Teams Phone Mobile, Direct Routing and Microsoft Teams Operator ConnectThanks to AVI-SPL, this episode's sponsor, for their continued support.

Vodia Networks Inc. recently announced that the Vodia Networks Inc. PBX is now certified for Microsoft Teams. Microsoft Teams provides enterprises and SMBs with an unrivaled set of features for communication and collaboration, making it an indispensable tool for increased productivity. In this podcast, Christian Stredicke walks us through the announcement. Teams is the dominant ecosystem. Vodia Networks Inc. can integrate and connect Teams to a wide range of functionality and experiences. Combined with the Vodia PBX, any organization can now use Microsoft Teams as an office phone system while benefiting from Vodia's rich B2B communication feature set. The solution provides secure, integrated voice services to Teams collaboration environments. A Session Border Controller (SBC) is responsible for protecting and managing the flow of IP communication. Microsoft selects and certifies SBC vendors whose products support Direct Routing, and Vodia PBX has been certified with Microsoft Teams. Direct Routing allows companies using Teams calling to directly manage the interconnection to the service provider, so users can make and receive calls to/from the public telephone network and to/from the company IP-PBX within Teams. Vodia is now a member of the elite class of Microsoft Teams-certified devices that support Direct Routing. The certification expands the scope of applications for our solutions and enables our partners to bolster and enrich their unified communications and collaboration service offerings. Teams users can dial and receive calls to the Vodia PBX. When calling from Teams, the Vodia PBX will connect calls to SIP trunks or devices that are registered with the PBX. For example, this makes it possible to make public announcements from Teams or speak to a person on a door phone. In hospitality environments, it is now possible for front desk staff can call hotel rooms from a Teams extension. Vice versa, it is possible to call Teams users for example from hotel rooms. This opens up a large range of new opportunities to expand the usage of Teams in several industries.

Taimoor Husain, Global Telco M365 GTM Strategy Lead at Microsoft, discusses the Microsoft Teams telephony landscape, the rise of Operator Connect and the future of Teams Phone.The transition from Skype for Business to Teams and the resulting changes in operators' business modelsThe growth of Microsoft Teams Operator ConnectTeams telephony options including Microsoft Calling Plans, Direct Routing, Operator Connect and Teams Phone MobileHow Copilot is set to revolutionize telephony by enhancing productivity and supportThe SMB and mid-market opportunityFuture developments in telephony, including new tools, APIs, features and incentivised partner programsThanks to Numonix, this episode's sponsor, for their continued support of Empowering.Cloud

UC Today's Susie Harrison hosts David Casem, Telnyx CEO, for a discussion around the future of UC.In this video, we discuss:Whether PSTN is still relevantOC vs DR and Teams PhoneThe role of channel partners in the evolving UC ecosystem

Watch on YouTube.UC Today's David Dungay speaks to William Rubio, CRO, CallTower and Dave Michels, Founder, TalkingPointz about the opportunity for MSPs to bill the future of voice services in Microsoft.In this session, we discuss the following:Supporting Operator Connect with billing Taxation and porting across multiple geographies Direct Routing vs Operator ConnectThanks for watching, if you'd like more content like this, don't forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

La entrada Direct Routing Ms Teams se publicó primero en Blog Xavi74.

Don't miss this episode where we talk to Joe Mauk of C3 Technology Advisors about UC, Contact Center, MS Teams, and more on this episode titled: Direct Routing or Operator Connect with MS Teams - Which is better? Joe dives in about his history from a customer perspective along with his transition as the initial UC/CC Expert with C3 and crushing a huge deal only two weeks into his start! Josh Lupresto (00:00): Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of sales engineering at Telarus. And this is Next Level BizTech, everybody. Welcome back. We've got another, uh, exciting wrap up on a chapter today. We're talking more Microsoft Teams direct routing operator connect, and, uh, whatever else Microsoft wants to come out with here by the time this podcast drops. So, uh, today we've got on the amazing Joe Mauk of C3 Technology Advisors to talk to us. Joe, thanks for coming on, man. Joe Mauk (02:10): Yeah, thanks for having me, Josh. Josh Lupresto (02:12): Joe, first step in this is, uh, we gotta hear your journey, man. Uh, we, we wanna know where did you start out? Have you always been in tech? Have you been in something crazy and got sucked into this space? Uh, tell us about your journey. Joe Mauk (02:25): Sure. Yeah, I mean, I probably took a little bit different over a route than most people do. Um, I actually went to college for, um, criminal justice. I was gonna be a state trooper, and as I was going to class, people started saying, Hey, you know, 40% of Michigan State troopers are ex-Marines. So I started thinking, I'm like, you know, I probably need that experience, but I am not a marine . So I took the Navy route. Uh, so I spent four years on the USS George Washington, which is an aircraft carrier, and, uh, worked in the weapons department. So I was in charge of, uh, keeping, uh, the ship secure and then also moving bombs and missiles from the magazines down below up to the, the hangar bay up, up, up top to, uh, give out to the squadron. So, uh, yeah, it was, it was actually, um, once I got out of the Navy, um, by my wife's stepdad, had all of these old, uh, 3-86X computers, , and I was messing around and, you know, upgrading from 4K of RAM to eight K of Ram and, and my mom of all people, she said, you know, why don't, why don't you do something with computers? Joe Mauk (03:34): Um, might be a little bit more safe than being a trooper. And, and I said, you know, you, you might be right. Uh, so that's how I got into it. Um, but the funny, you know, funny story that I'll share with you as far as when I was in the Navy, um, you know, we, we went everywhere in the Mediterranean area and, um, we stopped in Palma, Spain, which is an absolutely gorgeous island on the south side of, of Spain. And, you know, Navy guys, you spend 30 days on the ship, you finally hit land, what do you do? You go out and have some drinks. Yeah, around town. We're on the boardwalk and this beautiful beach, and we see this entourage walking towards us. I'm like, who, who is that? It was, it was actually Muhammad Ali. Josh Lupresto (04:15): Oh, get out. Joe Mauk (04:17): I got a picture with Muhammad Ali. Now going back to what I said, what a, what a Navy guys do when you hit, when you hit land, we can proceeded to go out and continue to party a little bit. And, uh, somewhere that evening, I lost the camera. So I did meet Muhammad Ali, I got a picture with Muhammad Ali. Um, but unfortunately I have no proof that I met Muhammad Ali in Palm of Spain. So Josh Lupresto (04:45): I don't know that anybody's gonna be able to dispute that. I love it. Joe Mauk (04:48): . No, no, probably not. Josh Lupresto (04:50): That's awesome. So, so tell us then about, uh, how, how does that transition and, and, and kind of how did you come into C3 and then really give us a little bi...

Long-time channel friend Shelby Cooper joins us today and talks about Microsoft Teams as we pick apart their deployment options. Do your customers want Direct Routing, or is Operator Connect the new direction they want to go? What are the differences, and where does Fusion have success. Listen in today to find out and learn even more about the ever-changing Microsoft Teams deployment options and how Fusion Connect keeps it simplified! Josh Lupresto (00:01): Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering at Telarus. And this is Next Level BizTech, everybody. Welcome back. Today, we are talking about something that comes up all the time, Microsoft Teams, but we're gonna dive in a little deeper. We're gonna talk about direct routing. We'll talk Operator Connect. Lots of good stuff to unpack here, but today I'd like to welcome on. Good man. Shelby Cooper, VP of Channel Sales from Fusion Connect. Shelby, welcome on. Shelby Cooper (00:36): Josh, what it is, brother . Sorry. Thanks for having me on, man. It it's fun to be on podcasts that you listen to. Josh Lupresto (00:44): I get invited to podcasts, and it's like I have to go do research and figure out who the heck that is and what they're talking about. But with dio, I'm like, oh, I mean, it's like getting invited to the Jay Leno show. It's a big deal for me. Josh Lupresto (00:57): His cars are way cooler than mine. I have one. He's got a lot. He's got a lot. Maybe I'll take it though. I'll take it. Uh, all right, man. Let's, let's kick this off with your personal background. Uh, this is my, one of my favorite parts of this show is being able to understand where everybody came from. Some people this industry sucked him in, as we know, some just destined to do this. So I would love to hear, uh, whatever kind of cool blackmail or anything interesting you have in your story. Uh, how'd you get here? Shelby Cooper (01:26): Uh, it, it's, uh, it's not blackmail cuz I wrote it in my bio. Uh, I'm just kidding. But, uh, look, I was, uh, a struggling college kid and like all struggling college kids, you have priorities. Mine was try to figure out how to get some beer money, . Um, I successfully found, uh, through the college job applications, I found an opportunity at a company called Confer Tech to be a nighttime phone operator. Um, little did I know it was for conference calls and it was in multiple languages, and my typing skills were not what it should have been. But I talked my land to the job, even though I only spoke one language and I spoke it. Okay, not even really well. Um, and after sitting there, you know, and looking out the window, I don't, I, people probably forget this, but when you are at a corporate office, the parking lots get segregated almost. Shelby Cooper (02:23): You know, not on purpose, but they just do. And it's like, there's some, usually some really nice cars in one, one part of the parking lot. And then there's the guys like me that were driving an old pickup and things like that in other parts of the parking lot, maybe some station wagons and minivans, things like that. But there was this one row of cars right out my window at the office, and it was all Mercedes and Beamers. And there were some high end things that I didn't even know how to pronounce at the time in that line. And I asked my, my director at the time, I said, who drives those cars and what do they do? And because I'm thinking in my head, I'm like, I'm changing my major. Like I gotta get into whatever that is because I don't see these kind of cars in most places. Shelby Cooper (03:07): Turns out they were the salespeople, . And so I integrated my way through coffee breaks and did lunchroom times and things like that, and figured out who the salespeople were,

Listen in today as Mikey B, Telarus CX Solution architect underscores all the differences of how your customers can procure Microsoft Teams, along with the value props of each. Not only will he address different customer environments and how to sell them, but we'll learn storytelling and hear how Mikey's early path to Shakespeare comes in handy! Josh Lupresto (00:01): Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering at Telarus. And this is Next Level BizTech, everybody. Welcome back to another episode. We are kicking off this track talking about Microsoft Teams, as if you haven't heard enough about Teams. You haven't because there's new stuff and we need to talk about what's important, why it matters, and no better to do that than bring on somebody. Really smart. Mike Baillargeon, Telarus solution architect. Mikey, welcome to the show. Mike Baillargeon (00:39): Thanks, Josh. Super happy to be here. Josh Lupresto (00:41): So the title of this track, Mike, is Microsoft Teams. Is it direct routing now? Is it Operator Connect? You know, we're gonna get into that now. How do we, how do we pick that? So, so I think as we go through this, we're gonna answer that for the partners and, and kind of walk them through that. And as we kick this off, what I wanna start with is I wanna start with you personally. I want to hear your background. Anybody that doesn't know you, I, I find that that's probably a really small list of people, but anybody that doesn't know you, help us understand where did you start? How did you get here? Have you always been on this path? Did you, did you get sucked into this world, like some have? Fill us in. Mike Baillargeon (01:20): , thank Josh. So I was an English major in college. I wanted to bring Shakespeare to the masses, , that was, that was my end goal. But a funny thing happened on the way to that path, and it was called being a substitute teacher for six months. And I gotta say, if you, if you're a parent out there with kids in school, those teachers worked so hard. And in the six months I was a substitute teacher, I decided maybe I should get a minor in engineering and math , because I, I, I could handle the English. I, I love the, the, the English language and reading and poetry and all that goes with it. But the teaching part's actually the hard part. So interesting. My wife and I, we, we were married and up here in New England, and we decided we wanted to leave the cold for the sun. Mike Baillargeon (02:14): So we moved to Phoenix, and we lived in Phoenix for about 20 years where we decided, you know, that cold might be okay. So we left the, the, the sun and moved back. And what happened was when we moved out there, like a lot of us, you know, right outta college, you just, you know, pick up, pick up the newspaper back then Josh, I'm a bit of an old guy. Yeah. Pre indeed. And there's this opportunity. Do you like to talk to people? You know, do you have good customer service skills? This job is few. I'm like, great. Sounds amazing. And they were paying like eight bucks an hour. I was like, this is awesome. So what that job was, by the way, was a call center rep at a thousand person B p o. Nice. The second hardest job in the world besides teaching is being a call center rep. . Mike Baillargeon (03:04): And I learned that pretty quickly. So while I was there, I made good friends with the IT team because I saw what they did. I'm like, okay, they're, they're walking around the building. They're, they're at these high level meetings that, you know, I want, that's where I wanna be. I wanna be where a sausage it made. So I, I, I started talking about, I'm like, what do you guys do? And what, what, what is this? They're like, oh yeah, we're with a telecom admin. We have an AT&T now, Avaya,

In this episode, the team interviews our very own Michael LaMontagne and his new Saas application, TeamsBoss. TeamsBoss allows you to easily manage your Microsoft Teams deployment (Calling Plans, Operator Connect, Direct Routing) through a single tool and apply profiles and policies. https://teamsboss.com

UC Today's Rob Scott hosts joined by Mark Bunnell, COO from Nuwave.In this interview, Mark talks us through the top features of iPILOT V2 including how channel partners can now migrate Microsoft Teams voice environments from Microsoft Direct Routing to Operator Connect in just one click!In this session we also discuss the following:Why iPILOT V2, why now?Direct Routing to Operator Connect conversion in One ClickFull visibility across the voice estateMicrosoft Teams Call Analytics and UX update

I walk the Northumberland Coast Path with Chris, the Coast Walker.In this months Podcast - Last Sunday I walked with Chris the Coast walker and I chatted to him whilst out on the Northumberland Coast PathWe look at using the GPS Training free OS route planning software on a tablet of mobile phone, then transferring it to your GPS UnitThe walk and talk series on YouTube – 1 year on, what do people want to see?Andy's top tips So, without a further ado let's get on with this month's GPS Training Podcast 1. Chris the coast walkerChris has been on Podcast twice before Podcast 41, just before he was setting off - http://gpsonlinecourse.co.uk/gps-training-podcast-number-41/ Podcast 53 - http://gpsonlinecourse.co.uk/gps-training-podcast-number-53/ Started in East Anglia and he went Clockwise and he has just come out of Scotland back into England on the homeward leg back to East Anglia. If you can support Chris, please do go to his JustGiving page. You can find out more and sponsor him at - thecoastwalker.com 2. The next thing on this month's podcast is planning your walk on a mobile device on our free OS route planning software. If people don't know, what is the GPS Training Free OS route planner? On our pre-Christmas podcast, we mentioned that you could use our route planner with an iPad Pro.A gentleman called Ian kindly left a comment after listening to it saying 'You don't need an IPad Pro to use the free route planning software. I have a standard iPad 5 with a small wireless mouse and it works great'.So this got us thinking – A wireless mouse, what could we do with this and an iPad, mobile phone (Android or iPhone) and our free OS route planning software. We now have 2 x new training videos (one for iPad/ iPhone users and a second for android Users) on how you can plan your walk on your device using our free OS route planning software and a wireless mouse, then transfer it onto a compatible Garmin GPS device. To find both the OS Route planning software and the two new training videos please just go to our website – GPSTraining.co.uk > OS Planner (top menu bar) and right down at the bottom of the page there are 2 x new training videos taking you through everything 3. Walk and talk series on YouTube – 1 year on- What is the walk and talk series?Practical review/ guide on each of the GPS UnitsWalking in the hill with each of them- Still have a couple of units still to do – Mainly Garmin GPSMAP 66sr – but all the other units have been done - What do people want to see going forward? 4. The next thing on this month's GPS Training Podcast is Andy's top tips Hike NP Profile - what is it why do we add it? Make customers aware if walking in a National Park and the route has not be created as a turn by turn route but as a direct  Route, N.B downloaded routes from websites will be direct need to leave unit on Hike profile with Direct Routing.Hike NP only to be used if you have created Route in Basecamp with map on unit as Turn by Turn less than 50 points. Off-Route calculation setting what is it? Carrying on from above - Setting in units under Setup - Routing named off-route calculation, this is normally on recommend off if you do not what your turn by turn route to try and recalculate if you deviate slightly from it, GPSMap series in main routing setting, Montana in advanced setting, not avail on etrex To find more top tips please do sign up for the GPS Training online resource, this is packed full of video top tips. Go to our website – gpstraining.co.uk and click on the – Online resource – on the top menu bar And Finally Jon leads Many thanks for listening to this month's Podcast.If there are any subjects you would like to cover in future Podcast's, please do get in touch – ASK US SOMETHING!Give us a call especially if you are thinking of a new GPS unitPlease do look a look at both our physical GPS courses and also our webinars, just go to GPSTraining.co.

I walk the Northumberland Coast Path with Chris, the Coast Walker.In this months Podcast - Last Sunday I walked with Chris the Coast walker and I chatted to him whilst out on the Northumberland Coast PathWe look at using the GPS Training free OS route planning software on a tablet of mobile phone, then transferring it to your GPS UnitThe walk and talk series on YouTube – 1 year on, what do people want to see?Andy's top tips So, without a further ado let's get on with this month's GPS Training Podcast 1. Chris the coast walkerChris has been on Podcast twice before Podcast 41, just before he was setting off - https://gpsonlinecourse.co.uk/gps-training-podcast-number-41/ Podcast 53 - https://gpsonlinecourse.co.uk/gps-training-podcast-number-53/ Started in East Anglia and he went Clockwise and he has just come out of Scotland back into England on the homeward leg back to East Anglia. If you can support Chris, please do go to his JustGiving page. You can find out more and sponsor him at - thecoastwalker.com 2. The next thing on this month's podcast is planning your walk on a mobile device on our free OS route planning software. If people don't know, what is the GPS Training Free OS route planner? On our pre-Christmas podcast, we mentioned that you could use our route planner with an iPad Pro.A gentleman called Ian kindly left a comment after listening to it saying 'You don't need an IPad Pro to use the free route planning software. I have a standard iPad 5 with a small wireless mouse and it works great'.So this got us thinking – A wireless mouse, what could we do with this and an iPad, mobile phone (Android or iPhone) and our free OS route planning software. We now have 2 x new training videos (one for iPad/ iPhone users and a second for android Users) on how you can plan your walk on your device using our free OS route planning software and a wireless mouse, then transfer it onto a compatible Garmin GPS device. To find both the OS Route planning software and the two new training videos please just go to our website – GPSTraining.co.uk > OS Planner (top menu bar) and right down at the bottom of the page there are 2 x new training videos taking you through everything 3. Walk and talk series on YouTube – 1 year on- What is the walk and talk series?Practical review/ guide on each of the GPS UnitsWalking in the hill with each of them- Still have a couple of units still to do – Mainly Garmin GPSMAP 66sr – but all the other units have been done - What do people want to see going forward? 4. The next thing on this month's GPS Training Podcast is Andy's top tips Hike NP Profile - what is it why do we add it? Make customers aware if walking in a National Park and the route has not be created as a turn by turn route but as a direct  Route, N.B downloaded routes from websites will be direct need to leave unit on Hike profile with Direct Routing.Hike NP only to be used if you have created Route in Basecamp with map on unit as Turn by Turn less than 50 points. Off-Route calculation setting what is it? Carrying on from above - Setting in units under Setup - Routing named off-route calculation, this is normally on recommend off if you do not what your turn by turn route to try and recalculate if you deviate slightly from it, GPSMap series in main routing setting, Montana in advanced setting, not avail on etrex To find more top tips please do sign up for the GPS Training online resource, this is packed full of video top tips. Go to our website – gpstraining.co.uk and click on the – Online resource – on the top menu bar And Finally Jon leads Many thanks for listening to this month's Podcast.If there are any subjects you would like to cover in future Podcast's, please do get in touch – ASK US SOMETHING!Give us a call especially if you are thinking of a new GPS unitPlease do look a look at both our physical GPS courses and also our webinars, just go to GPSTraining.co.

In this episode, we talk to Microsoft Cloud Solution Architect Evan Zaleschuk about Teams Phone System options. Understanding your options: Teams Phone System Options: Calling Plans vs Operator Connect vs Direct Routing.

UC Today's Rob Scott hosts William Rubio, Chief Revenue Officer at CallTower and guest speaker Kevin Kieller, Co-founder & UC Strategist at enableUC.

As an award-winning, global service provider of Microsoft Teams Hosted Voice Solutions and Direct Routing, NUWAVE Communications recognized the struggle that comes with unifying complex communication infrastructures and diverse carrier/operator contracts under the Microsoft Teams umbrella. As a result, in 2019, they released iPILOT™, a CPaaS automation platform that supports the entire Microsoft Teams Calling lifecycle and drastically cuts down on the time and costs associated with Teams Voice rollouts. Now, the company has opened iPILOT™ up to partner resale and white label opportunities. JSA connected with NUWAVE COO, Mark Bunnell, to discuss how this will change the landscape for Teams Voice rollouts.SUBSCRIBE to JaymieScottoTV for the latest Telecom News: https://www.youtube.com/JaymieScottoTVHOMEPAGE: http://www.jsa.netLIKE JaymieScottoTV on FACEBOOK:  https://www.facebook.com/JaymieScottoandAssociatesFOLLOW JaymieScottoTV on TWITTER: https://twitter.com/jsatv

Auch diesmal sprechen wir wieder über #Windows11 und zwar aus einem einfachen Grund: Es gibt einen Leak und erste Informationen zum nächsten Windows! Wir sprechen über die Details und Features, die bereits bekannt sind und was Euch auf dem Microsoft Event vom 24.06. erwarten wird. Als zweites Thema geht es "in den sicheren Hafen", denn wir sprechen über #MicrosoftTeams und die verschiedenen Telefonie-Möglichkeiten. Wir sprechen über die Möglichkeiten von Calling Plan, Direct Routing und dem neuen Operator Connect. Vor allem die Unterschiede, Vor- und Nachteile der jeweiligen Techniken sind ein Fokus für unser Gespräch. Viel Spaß bei unserem Talk, Michael und Thorsten -------------------------------------------------- Link zum Blog findet ihr hier: https://talkm365.net Link zum YouTube Kanal gibts hier: https://youtube.talkm365.net Auf Twitter unter: @TalkM365 Twitter Michael: @plemich Twitter Thorsten: @thorpick -------------------------------------------------- Reference-Links: Music Intro/Outro: Vacation - AShamaluevMusic Music Link: https://soundcloud.com/ashamaluevmusic/vacation Music Background: Inspirational Corporate Ambient - AShamaluevMusic Music Link: https://www.patreon.com/ashamaluevmusic --------------------------------------------------

As customers look to standardize on Microsoft Teams the move to voice and calling often is high priority. In this MidDay Café we cover connecting to existing phone carriers with Microsoft Operator Connect. Covered in this session: Show Operator Connect in my Lab Tenant Show Operators and Provisioning process with Operators Show Numbers After they are provisioned by Operators Show Assignment process Show comparison slide of Operator Connect compared to Direct Routing for Pitch Deck (public approved) Panel Discussion To see the video of the podcast, as well as the resources, visit https://aka.ms/HLSBlog

Join CallTower's Chuck Phaneuf for a Native Office 365 Microsoft Teams Experience and review the overall landscape of Teams options and designs.CallTower was the first solution provider to deliver a Native Office 365 Microsoft Teams Direct Routing experience with global calling plans empowered by a 24/7/365 US-based client services team. This solution ensures a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower's monitoring and management services provide the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. CallTower delivers features addressing missing key Microsoft Teams UCaaS feature gaps and functionality that is not available through other providers.

Audio version of video on YouTube.  There’s a new Developer Portal for Microsoft Teams! There’s a new Microsoft Teams Toolkit out for Visual Studio developers New Meeting APIs for Microsoft Teams meetings Microsoft Teams Messaging Extensions now work in Outlook! Developers can now build Microsoft Viva Connection cards Fluid Framework is coming to Microsoft Teams – now in private preview Microsoft is now charging to use Microsoft Graph Data Connect – here’s how much Azure Communication Services adds Recording, Direct Routing & more Windows Terminal 1.9 – now with QUAKE MODE! Subscribe to all my videos at: thoughtstuff.co.uk/video Podcast: thoughtstuff.co.uk/itunes, thoughtstuff.co.uk/spotify or thoughtstuff.co.uk/podcast Blog: blog.thoughtstuff.co.uk  

UC Today's Rob Scott hosts Micah Singer, Managing Director from TeamMate Technology.

UC Today's Rob Scott hosts Philipp Beck, CEO at Luware.

Eddie Oyakhilome The venerable SBC has proven again to be a most useful product, this time in the use of Microsoft Teams for voice and real time communications. In addition to a number of storied names offering SBC based solutions in the market, there is TE-SYSTMES offering a different SBC based approach: a no equipment virtualized SBC. In this podcast, Eddie Oyakhilome, Senior Vice President - Business Development for NA, LATAM, APAC, and EMEA outlines his company’s unique solution and the company’s very close work with the Microsoft team that works on Microsoft Teams. TE-SYSTEMS is an anynode Session Border Controller (SBC) for Microsoft Teams, and is certified for Microsoft Teams. Anynode is a pure software solution which offers a simple and quick access to the user interface with many advantages in comparison to basic hardware solutions. Anynode software SBC connects to almost any telephony trunk or interconnect with third party PSTN equipment with the use of Direct Routing. In addition, the installation on the Cloud, Linux and Microsoft Windows platforms reduces administration expenses. Oyakhilome, outlines how TE-SYSTEMS offers an opportunity for the channel to get involved or up their game in the Teams market. We learn about incentives and other aspects of their partner program. Watch a video https://youtu.be/52QcLSEHRts Visit https://www.anynode.de/features/ Listen to the podcast below

As 2021 gets underway, CallTower for Microsoft Teams Direct Routing continues its strong growth an adoption. In this podcast, William Rubio of CallTower discusses Microsoft Teams Direct Routing, the state of the UCaaS and CCaaS markets, and how CallTower has become a critical partner for many companies. Rubio discusses how he anticipates more growth in the new year, and quite possibly a tipping point where Microsoft Teams Direct Routing and Microsoft Teams becomes the dominant platform, perhaps in the same way Microsoft itself prevailed as the main IT platform, while still leaving room for many players that sit atop the platform. Rubio outlines how CallTower will not only grow in the new year, but achieve better experiences for customers as they continue to migrate. Visit www.calltower.com

Paul Wakefield - Senior Product Manager at Gamma joins Robb Thaw to discuss the market shift in Unified Communications and how Gamma and their proposition around Direct Routing plays into this. Website - www.natilik.com Twitter - @natilikgroup  

UC Today's Rob Scott hosts Jay Wyatt, EMEA UC Solution Consultant at AudioCodes.

UC Today’s Rob Scott hosts Rob Jardine, Chief Marketing Officer at LoopUp.

How to Build Microsoft Teams Competitive Advantage With Teams being one of three major migration destinations, in this podcast we learn how to take voice to another level with Teams. “When Microsoft introduced the ability to put voice into Teams, we really set out to build the gold standard of bringing direct routing capabilities through Tier 1 grade carrier services, selecting the best SBC that’s available in the industry, that’s built natively for the cloud and runs native in Azure with Microsoft, and then completely automating the onboarding experience …,” says Dawn-Marie Elder, COO of SIPPIO. In this podcast we learn how resellers and channel partners can add value to enterprise clientele by adding Azure-native, full calling. Elder describes the inspiration resting in the example Apple set when many devices, phone, calendar, iPod, and more were combined in the iPhone. Elder describes how SIPPIO has carefully curated services and features around Teams to simplify the user experience and streamline the channel process. We learn how SIPPIO’s approach is robust, secure, scalable and non-disruptive to the end user and the end user’s team. For the channel, the role of trusted advisor offering a sound solution can lead to growth, better margins and fewer troubled accounts. Elder views SIPPIO’s approach as one enabling users to gain more value from their Teams investment, improved workplace productivity (wherever the work is placed), and improved agility for future needs. Visit www.sippio.com

In this episode, Steve and Jay meet up to discuss the impending retirement of Skype for Business Online, and what that means for CCE and Skype for Business Hybrid. Steve quizzes Jay to find out how smaller and larger businesses in different scenarios should approach moving their voice systems to the cloud

According to Sam Price, Product Manager at TelNet Worldwide, Microsoft Teams users should understand the importance of direct routing and carefully consider partnering with a company that does direct routing well. In this podcast, we learn about some of the strengths of Teams and about those places where additional products and services can add to Teams functionality. Price outlines the importance of direct routing and discusses how direct routing isn’t just a commodity. “The last thing I want to do, when I am already frustrated, is sit in a call queue of robots for a half hour then wind up speaking to 4 different people because there is a language barrier”, says Price, “Direct routing cuts out the middleman and gives users the connection with their provider that they need. There are differences and choices being offered.” Price outlines some of the TelNet Worldwide advantages, and then describes how direct routing can improve enterprise operations or be a vital offering for a partner and agent to offer. Visit www.telnetww.com

UC Today's Rob Scott hosts Saif Ahmed, Director at SCB Global.

UC Today's Rob Scott, hosts Gary Forrest, CEO at Pure IP, and we also have special guest Scott Rendell, Customer Success Manager at Microsoft.

Greg Zweig, Director of Solutions Marketing at Ribbon thinks that platforms such as Microsoft Teams might be to real time communications what Outlook is to email. In this podcast we learn how Ribbon’s Session Border Controllers (SBCs) takes the Microsoft Teams experience to a higher level that enables users to meet their remote communication needs. We learn about Direct Routing and Teams how that contrasts with a phone line or a SIP trunk. Zweig makes the case that Ribbon SBC’s have major advantages over other SBC packages available in the market. Ribbon Communications, with corporate DNA extending back to the dawn of telecommunications, is a longtime partner of Microsoft. Zweig explains that Ribbon’s heritage and unique set of partnerships has put it is a unique place to make the most of the digital transformation of communications, with a particular appeal to the C-suite in the IT departments of many enterprises. Visit www.rbbn.com

UC Today's Rob Scott hosts Shams Khan, Solutions Consultant from SCB Global.

UC Today's Rob Scott hosts Tony Gooch, Product Manager at Voxbone.

Rob Scott hosts Matt Landis, CEO at Landis Technologies. Matt guides us through the contact centre options and capabilities for Microsoft Teams. We discuss:1. I’ve got Microsoft Teams: What are Customer Interaction options for Microsoft Teams?2. How do end customers know if they should look at 3rd party options?3. Understanding Connect versus Power editions4. What next for Microsoft Teams APIs and contact centre capabilities5. Explore The Landis Contact Center for Microsoft Teams.https://www.landistechnologies.com/office365contactcenterHosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #MicrosoftTeams #ContactCenter #CXThanks for watching, if you'd like more like this don't forget to subscribe.Follow our YouTube channel to get all the latest video roundups, and join in the conversation on our Twitter, LinkedIn and Facebook pages.For more Unified Communications News visit https://www.uctoday.com

See the steps an admin must take to move from Skype for Business to Microsoft Teams. Online or on-premises. This video takes you through the mechanics of the upgrade options, built-in services you’ll want to know about before you start, and explains the steps you’ll take for: 1. Skype for Business Online with Enterprise Voice to Teams if you have a Microsoft Calling Plan 2. Skype for Business Online with Enterprise Voice using Cloud Connector Edition or Direct Routing 3. Skype for Business Server with or without Enterprise Voice Bulk action PowerShell commands shown in the video: #Enumerate all Teams Only users $TOUsers = get-csonlineuser | Where-Object TeamsUpgradeEffectiveMode -eq "TeamsOnly" | select-object UserPrincipalName #Migrate those users' meetings to Teams foreach ($TOUsers in $TOUsers) {Start-CsExMeetingMigration -Identity $TOUsers.UserPrincipalName -TargetMeetingType Teams -Confirm:$false} #Get a summary of progress Get-CsMeetingMigrationStatus -SummaryOnly

Live from Ignite 2018, Steve and Jay chat with Nikolay Muravlyannikov, Principal PM for Direct Routing in the Microsoft Teams product group. In this episode, we recap some Direct Routing basics, gotchas to avoid, pros and cons of different approaches, dealing with multiple sites & regions, integrating into the enterprise and more.

In today's show, Steve and Jay talk all about Direct Routing in Microsoft Teams. What is it? How is it different to Cloud Connector Edition? What do you need to use it, and how do you set it up? And what are the wider considerations you need to think about. Find out in this week's show.

In this week's episode of Teams On Air host, Delanda Coleman, brings on Sr. Program Manager, Nikolay Muravlyannikov to discuss the new Direct Routing capability in Microsoft Teams. Nikolay goes into detail about what Direct Routing is and how bring enterprise communications into Teams with your existing SIP trunks, certified Session Border Controls, and the Phone System in Office 365.