Podcasts about bdm

Show intro and theme music return Ross McCoy joins on the couch Dan warns mics are hot before going live Podcast gear vs traditional radio console Old Yamaha NG-166CX-USB mixer in studio Raising faders slowly to avoid pops and ego boosts Hosts wanting louder mics for control Avoiding over-modulation and rough faders Radio mic on off buttons and forgetting to flip them Purpose and criticism of cough buttons Extra hardware in the signal chain hurting audio Tom coughing on air joke Athlete representing another country at the Olympics Eileen Gu competing for China despite U.S. upbringing American born skier with Chinese mother Alleged 6 million payment and citizenship questions Debate over loyalty vs financial incentive Athletes switching countries for better qualification odds Comparisons to paid World Cup teams like Qatar Pro sports money moves vs Olympic idealism Hypothetical selling out to another country Character rant about fiat currency vs gold Joke about tipping with a worthless dollar Taking foreign money framed as capitalism Media framing silver medals as failures Hostile coverage and death threats debate Would you move for 6 million Social media rewarding money driven controversy Influencers chasing cash and outrage Buying Olympic medals as investments joke Medals not solid gold and ribbon quality complaints Human rights criticism vs athletes taking money Precious stones vs gold value debate Diamonds and artificial scarcity comparison Curling cheating controversy over double touching the stone Canada vs Sweden slow motion replay dispute Any force is force argument Rules matter even if impact is tiny Intent vs accidental second touch debate Denial despite video evidence Calm nations arguing apocalypse joke Elite athletes controlling micro movements Hypothetical micro spins and huffing to influence outcome Uri Geller micro movement reference Curling stones sourced from Ailsa Craig granite Unique dense water resistant granite claims Artificial scarcity and monopoly jokes MLB special mud myth comparison Rare materials vs marketing hype debate Caller confirms rarity and 600 per stone estimate Robot test comparing Olympic vs cheap stones Tradition of curling resisting change Ram Dave Boat Gambling Invitational March 31 Port Canaveral Hosted on Victory Casino Cruise Sponsors Mo DeWitt, Pyro Spot, Elite Vintage Apparel, Marshall Bone Construction 25 entry includes meal, dessert, drink voucher, free drinks while gambling, 20 slot credit Contact Ross McCoy to reserve Gambling begins shortly after leaving port Chef Ed pushing tater tots onto menu Praise for Victory Casino Cruise food Gambling addiction and chicken salad jokes Prep kitchen below waterline Music break and Ram leaves to catch boat BoJack Horseman praised but very dark Stranded boat memory eating Subway during fight Lethal Weapon nostalgia and Speed rewatch Kids finding older action movies slow Shower and counter sex jokes Paying handyman in Suboxone bit Facebook Marketplace reactions on listings Laugh emoji as vigilante justice against flippers Not caring if buyers resell for profit Re gifting etiquette without drama Camping chair left at swim class and claimed Finders keepers joke Stop drop roll discussion and viral fire clips Gasoline prank jumping into lake speculation Teen fireball stunt burning hair and hand Lying about barbecue accident Friend could have gone to jail if filmed Another stunt burning legs Reflection on chasing attention with danger Jackass style content saturation Father son stunt content idea Hesitation to post TikTok content Plug for Ross McCoy interviews BDM show perks and appreciation Upcoming hip surgery anxiety and recovery plan Fear of temporary leg issues after surgery Schedule changes and fake drama joke Uncertainty about returning next Wednesday ### Social Media [https://tomanddan.com](https://tomanddan.com) [https://twitter.com/tomanddanlive](https://twitter.com/tomanddanlive) [https://facebook.com/amediocretime](https://facebook.com/amediocretime) [https://instagram.com/tomanddanlive](https://instagram.com/tomanddanlive) Tom & Dan on Real Radio 104.1 Apple Podcasts: [https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) Google Podcasts: [https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) TuneIn: [https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) Exclusive Content [https://tomanddan.com/registration](https://tomanddan.com/registration)

In this Valentine's Day episode of the Green Side Up podcast, Jason and Jordan are back in the "bunker of love" with special guest Eric, Business Development Manager for Gravely Commercial Mowers. The trio traces Eric's unlikely journey from a chance airport encounter after the Equip Expo in Louisville to hanging out in the bunker, then dives into the rich, family-owned legacy of Ariens Co. and the Gravely brand—from snow machines and walk‑behind tractors to today's commercial mower lineup. They unpack the realities of the green industry: healthy vs. cutthroat competition, the "race to the bottom" on pricing, and why real business development is more about consistent action than hype from seminars. Eric breaks down his role as a BDM, how to measure the impact of that position, and why landscapers need to decide if they're Taco Bell or Neiman Marcus. The conversation also previews Gravely's Pro-Stance Ultra, 260, HD, and the radio‑controlled OVIS slope mower that will be featured at the upcoming Landscape Rodeo, along with details on the event, competitions, and why this rodeo is all about raising the bar for the industry while still having a ton of fun.

Feb. 18, 2026 In this week's NARPM podcast episode, host Pete Neubig interviews Trent Bray, who trains Business Development Managers (BDMs) for Property Management Inc. (PMI) franchise partners on the sales process. Bray advises new owners to wait until they are near the break-even point to hire their first BDM, arguing they should first understand the sales process themselves. He emphasizes that property management is a relationship-driven, referral-based business and prefers hiring a salesperson over a marketer to build these networks. Bray suggests BDMs build relationships with real estate agents using platforms like LinkedIn to warm up the connection before in-person meetings, and also recommends networking with mortgage brokers (not lenders) as a secondary, investor-focused referral source.

When your property management business isn't growing, relying on cold digital leads or hiring a salesperson might seem like the obvious solution, but what if those are actually the biggest time and money sinks?  In this episode of the #DoorGrowShow, property management growth expert Jason Hull breaks down why cold leads from digital marketers are "garbage," why most Business Development Manager (BDM) hires fail, and how he's seen a repeating pattern of busy owners having no time to execute growth strategies. He dives into the Door Machine, a game-changing new growth model designed to help property managers scale with warm, relationship-based leads and a Door Grow-trained salesperson, all with no upfront salary risk and a focus on guaranteed results.   You'll Learn (00:00) Introduction to DoorGrow and Its Mission  (06:50) The Door Machine: A New Solution for Growth  (12:25) Understanding the Cost and Value of the Door Machine   Quotables "When's the last time you actually worked on growing your business instead of just running it?"  "The real path to growth isn't more cold leads. It's warm leads from relationships." "Without the foundation, a salesperson is wasted. With it, a salesperson becomes a weapon." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) All right, five, four, three, two, one. All right, I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading coaching and consulting firm for residential property management entrepreneurs. We've helped hundreds of property management business owners add doors, increase profit, add and build winning teams. Think of us as like bar rescue for property managers. We've cleaned up and rebranded over 300 businesses.   At DoorGrowth, we believe good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. We're on a mission to help the best property management entrepreneurs win. Let's get into the show. So, hey, property management entrepreneurs, I've got a question for you. When's the last time you made a cold call to an investor?   When is the last time you followed up with that realtor who said they'd send you referrals? When's the last time you actually worked on growing your business instead of just running it? If you're being honest with yourself, it's probably been a while. And look, I'm not judging you. I've been doing this for a while. I've been coaching property management managers for over 15 years. I've seen this pattern thousands of times.   and you started this business to manage properties, not to be a salesperson, but somewhere along the way, you became your company's only source of new business. The problem is you don't have time for it, you don't enjoy it, and if you're really being honest, you avoid it. So today I'm gonna share with you something we've been working on that solves this problem entirely. It's called the door machine. And by the end of this episode, you're gonna want to know everything about it. Okay.   So welcome to the DoorGrow show. I'm Jason Hull. And if you're a property management entrepreneur who wants to grow your business and your life, you're in the right place. Our mission at DoorGrow is to help property management business owners transform their businesses so they can have freedom and fulfillment. Today's episode is different. I'm not bringing on a guest. Instead, I'm going to pull back the curtain on something we've been developing that I believe is going to completely change the game for how property managers grow their doors. Let me paint a picture for you.   Okay, it's Monday morning. You've got a list of investors. They are people you should be calling. And there's that realtor you've been meaning to reach out to. And you told yourself, like last week, that this would be the week you finally get serious about sales. Then a tenant calls, something comes up, you have a maintenance emergency.   An owner is upset about a repair invoice. Your bookkeeper needs something. Someone on your team has a crisis. And suddenly it's 6 p.m. and you haven't made a single sales call. Again, sound familiar? Here's the thing. You're not lazy. You're not bad at sales. You're just spread too thin to give sales the attention that it deserves. You've got other fires to put out.   Maybe you're running other businesses. A lot of you are, you're entrepreneurs. Maybe a family that actually deserves your attention is waiting for you in the living room. The last thing you wanna do at the end of a long day is cold call investors or go schmooze at some networking events. So what happens? Growth stalls. You hit a plateau and you stay stuck. Not because you don't know how to grow, but because you don't have the time or energy to do what it takes.   And I've talked to hundreds, maybe thousands of property managers who are in exactly this situation. They know they should be doing more sales. They just never get to it. Okay, now at this point, some of you are thinking, Jason, I don't need to do sales myself. I just need more leads. So you call up a digital marketing agency. They promise you SEO, Google ads, Facebook leads. They show you fancy dashboards and talk about cost per lead.   You write a check every month and wait for the phone to ring and here's what those marketers don't tell you. Not all leads are equal. Digital marketing leads are cold leads. These are strangers who clicked an ad. They're price shopping. They're talking to five other companies. They convert it maybe 10 % if you're lucky. Here's the bigger problem. There just aren't that many people searching the internet for property management. You can prove this on Google Trends.   It's not like HVAC repair where people Google in a panic. Property owners aren't searching. 60 % of them are self-managing and don't even know they need you yet. So you end up paying 200, 300, sometimes $500 per lead for tire kickers who ghost you after one call or ghost you after you send your proposal to them. Meanwhile, the marketing agency keeps cashing your checks and showing you impressions and click through rates.   that don't translate the doors. The math doesn't work. The leads are garbage and you're still stuck. The real path to growth isn't more cold leads. It's warm leads from relationships. This is even going to be more pressing and more present in the future with AI. Human interaction is going to matter even more. There's AI Slop.   So what are warm leads? What are these relationships? They're referrals, they're strategic partners, direct outreach to investors who don't know they need you yet, but that takes time and effort you don't have. So at some point, most property managers realize they need help. They try to hire a salesperson, a BDM, business development manager, to take sales off their plate. You post a job listing, you sift through hundreds of bad applicants, finally hire someone,   who seems promising, pay four to $6,000 per month in salary, train them, wait, hope, six weeks later the salesperson quits or they get fired because they just don't produce. Meanwhile, you've burned 10 to $15,000 with nothing to show for it. Ask me how I know. I've watched this play out over and over again with clients. Here's what nobody tells you. The problem isn't just hiring. The problem is that most property management companies don't have the foundations   that make a salesperson successful. Without the right positioning, reviews, website, pricing, pitch, systems, accountability, and lead flow, even a talented salesperson will fail. And even if you do have all these things, who's gonna train them, manage them, hold them accountable? You? Mr. Busy Person or Mrs. Busy Person or Miss Busy Person? You barely have time to do sales yourself.   let alone manage somebody else doing it. Okay, so I'm gonna take a quick break and then we're gonna get into the solution, but this, I'm gonna tell you about our sponsor for this episode. If you're dealing with maintenance stuff, you may wanna check them out. This episode is sponsored by Vendero. Many of you tell me that maintenance is probably the least enjoyable part of being a property manager and definitely the most time consuming. But what if you could cut that workload by up to 85 %? That's exactly what Vendero has achieved.   They've leveraged cutting edge AI technology to handle nearly all your maintenance tasks from initiating work orders and troubleshooting to coordinating with vendors and reporting. This AI doesn't just automate, it becomes your ideal employee, learning your preferences and executing tasks flawlessly, never needing a day off and never quitting. This frees up you to focus on the critical tasks that really move the needle for your business, whether that's refining operations, expanding your portfolio or even just taking a well-deserved break.   Don't let maintenance drag you down. Step up your property management game with Vendero. Visit vendero.ai slash doorgrow today and make this the last maintenance hire you'll ever need. Okay, back to what we're talking about. Come with me for a moment. I want you to imagine something. It's Monday morning. You check your pipeline. There are three new owner leads that came in over the weekend, all qualified.   all in your target market, all ready to talk. You didn't generate those leads. You didn't make those calls. You didn't do any of the follow-up. Someone else did. You didn't pay to run ads to get them. By Friday, one of them has signed 12 new doors. You didn't lift a finger. Now imagine that happening every month, 10 doors, 20 doors, month after month. And here's the best part. You didn't pay a salary.   You didn't gamble on a maybe salesperson. You only paid when doors actually closed. No salary, no upfront risk, just results. No more guilt about the sales calls you're not making. No more networking events you dread. No more lying awake wondering how you're gonna grow this thing. Just doors showing up in your business while you focus on operations, owner retention, and actually living your life.   What I just described, that's the door machine, the door grow door machine, and it's real. Here's how it works in plain English. So we assign you a trained door grow salesperson who works your market. You pay nothing upfront, no salary, no retainers. You only pay when doors actually close. The salesperson executes our proven growth engines, getting realtors to introduce them to investor clients, reaching out to self-managing landlords, building relationships with other property managers   who send overflow your way. We recruit them, we vet them, we train them, we manage them. We hold them accountable. We're better at this. All you have to do is take on the doors they bring you. These aren't cold internet leads that close at 10%. These are warm leads from relationships that close at 90%. Our goal after a 90-day pipeline build is 10 to 20 new doors per month. Some of our clients have added over   300 doors in a year just using one realtor referral strategy and if the salesperson doesn't work out we replace them no hassle No drama, no extra cost. That's our problem to solve not yours They work for us Now some of you are thinking this sounds too good to be true. Let me explain why it's not we've spent 15 plus years coaching property managers on growth We are the best in the industry   We've helped hundreds of clients at Doors using our growth engines, sales strategies, and proven systems. We've also watched the same pattern repeat over and over. We teach the strategy, but the busy owner doesn't have time to execute. We train their salesperson, but the owner doesn't hold them accountable. The system works, but the weakest link in the chain is usually the overwhelmed business owner who can't give it the attention it needs. The Doormachine removes that weak link entirely. Now we recruit the salesperson.   We train them on our systems. We hold them accountable. We manage the process. We give them the support they dream of having. You just take on the doors. Same strategies that have worked for years, but now with DoorGrow controlling the execution. Now I need to be upfront with you. The door machine is not for everyone. We're selective about who we work with, and that's by design. This is for you if you want to add more doors, but don't want to do the selling yourself.   if you've been burned by hiring salespeople before, or if you're smart enough to want to avoid that mistake if your margins are too thin to gamble on another salary. If you have the operational capacity to handle 10 to 20 plus new doors every month, then it might be a fit. If you want predictable growth without the drama, it might be a fit. But here's the thing, a salesperson can only succeed if your business is ready for them. That's why Door Machine is only available to active members   of the DoorGrow Mastermind who have completed our rapid revamp. That means your brand, your website, your reviews, your pricing, your systems are dialed in first. We've watched too many property managers throw money at salespeople without fixing the foundation first, it never works. We refuse to set any of our salespeople up for failure like that. Without the foundation, a salesperson is wasted. With it, a salesperson becomes a weapon.   Let me break down what this actually costs versus what you're probably spending now trying to grow. So with door machine, you pay 50 % of the first month's rent when a door closes. That goes to the salesperson. They only get paid when they produce. Then there's a 20 % rev share, revenue share on the monthly management fee for the doors they add. That goes to door grow. And if it doesn't work, you pay $0. These are doors you wouldn't have gotten otherwise. Compare that to hiring   your own salesperson, $4,000 to $6,000 a month in salary, whether they produce or not, plus failed hires that cost 10 to 15,000 each, plus your time recruiting, training, managing, holding them accountable, plus opportunity costs of all the doors you're not adding. While you're stuck being the bottleneck, let me give you a quick example. Say the salesperson has 15 doors in their first month, average rent of $1,500, you get 50 % of the first month's rent is commission. Well, they do, the BDM does. That's about   $11,000. Now you're collecting $2,250 per month in the new management revenue. Our 20 % share is for $50. You keep $1,800 per month in the new recurring revenue, plus your leasing fees on those 15 doors, plus the long-term value as those owners stay with you for years. That's the difference between gambling on growth and guaranteeing it.   Many property managers are already spending 20 to 30 % of their top line revenue, not just the management fee. There's lots of ancillary fees you can make money on, but they're spending 20 to 30 % just to acquire new business. Or they're discounting the rates. They're dropping from 10 % to 8 % by two points. They're giving up 20 % just to get business on because the leads are cold and garbage. All right, I've given you the overview. I painted the picture. Now here's what I want you to do. I put together   a complete document that breaks down everything about the door machine, what's included, how it works, the timeline, the investment, the terms, FAQs, frequently asked questions, right? Everything, I want you to read it. Go to doorgrow.com slash door machine to download the full offer doc. I'll say that again, doorgrow.com slash door machine, one word. Or you can text the word door machine to   512-640-2092. That's 512-640-2092 and I'll send you the offer doc. That's my personal iPhone. I respond personally. This document is going to answer every question you have and if you read it and you're interested, we'll have a conversation to see if you're a fit. Important note.   Salesperson slots are limited by our training capacity. That's our biggest constraint. We maintain a wait list and place clients on a first come first serve basis, but only after they meet our requirements. We're looking for the best match, not just anyone who applies. I want to build multi-million dollar property management businesses with them. We're partnering in this way. That's the idea. I want to build multi-million dollar property management companies where it's a win-win-win for all three parties involved.   the BDM salesperson that works for us and DoorGrow. Look, here's the bottom line. You didn't start this business to be a part-time salesperson. You started to manage properties, to build freedom, to have freedom, to build something. But somewhere along the way, you became the bottleneck in your own company. The door machine is designed to fix that, to take the thing you hate, the thing you avoid, the thing that keeps you stuck and hand it off to someone who's trained to do it and held accountable to produce.   Our goal is to build multi-million dollar property management companies. I'm looking for long-term partners who want to grow with us, that I can continually invest in your business, that I can give you more and more of my attention and time to help improve your growth. If that sounds like you, go download the full offer doc at doorgo.com slash door machine. Stop being the bottleneck, start being the business owner. You've got better things to do than cold call investors. Let us handle it.   Okay, that's it. If you're feeling stuck and you're ready to take your property management business to the next level, reach out to us at doorgrow.com. We can help. For free training on getting unlimited leads, if you want to do this yourself, go to, just text the word leads to 512-648-4608 and join our free community for property management business owners at doorgrowclub.com.   If this episode helped you subscribe and leave a review, we'd really appreciate it. Until next time, remember, the slowest path to growth is to do it alone. So let's grow together. Bye everyone.

No episódio do Hipsters.Talks, PAULO SILVEIRA, CVO do Grupo Alura, conversa com KUNTUALA ZELI, diretora de vendas na Oracle, sobre como funciona toda a jornada de vendas em empresas de software, cloud e SaaS. Vamos explorar o papel do pré-vendas/arquitetos, que fazem a ponte entre as demandas do cliente e a tecnologia, e dos engenheiros, que mergulham na profundidade técnica e conduzem as POCs. Uma conversa que mostra como vendas em tecnologia deixaram de ser apenas comerciais e passaram a exigir profundo entendimento técnico, visão de negócio e colaboração entre times. além de revelar como carreiras híbridas entre tech e vendas estão se tornando cada vez mais comuns.

When your property management business isn't growing, hiring a salesperson might seem like the obvious solution, but what if that's actually where most owners go wrong… In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull break down why most BDM hires fail, the critical mistakes owners make with commission-only roles, and the exact systems required to make a salesperson successful. They dive into DoorGrow's Three Fits framework, the three non-negotiable ingredients for BDM success, and tease a game-changing new growth model designed to help property managers scale without burnout, bad leads, or broken systems.   You'll Learn (00:00) Introduction: The Three Fits for Hiring (01:16) The Challenges of Hiring a Business Development Manager (BDM)  (02:42) The Three Key Ingredients for BDM Success  (04:40)  Mistakes in BDM Compensation: The Commission-Only Pitfall  (05:40) The Three Roles of a BDM and the Problem with Buying Leads  (09:54) The "Door Machine" Teaser: The Easy Button for Growth  (14:39) Advanced Community, AI, and Final Thoughts  Quotables "A BDM has zero chance of success if you hire the wrong person."  "If they're not all three, they will fail. Or you'll fire them. Or they will leave you because they're not making enough money."  "If you do not have the right system to plug a BDM or a salesperson into, you can hire as many of them as you want, and they will still not work." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) All right, five, four, three, two, one. All right, we are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching company for long-term residential property management entrepreneurs. For over a decade and a half, we brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them at doors.   improve pricing, increase profits, simplify operations, and we run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. We're the best. At DoorGrow, we believe that good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management, business owners, and their businesses. We want to transform the industry.   eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. All right. So today, we're going to be chatting a little bit about the challenges of getting a business development manager, a BDM, or a salesperson for your property management business that we've seen. Yes. So a lot of times people think, hey, I need to grow my business.   and they either don't wanna do it, they don't have the time to do it, or they just want help doing it. And then their go-to is, well, I'll just hire someone to do it, right? What could go wrong? Yeah, and that's where they make their first mistakes. Hiring is tough. Hiring is tough. And so, a BDM has zero chance of success if you hire the wrong person. And so, we...   started solving this challenge for our clients by building out a hiring system. We call it door for a hiring. And we focus on what we call the three fits. They gotta be the right culture fit, which means they actually share your values. You can trust them. Because if they don't, aren't a culture fit, they'll steal from you or they'll do something off. And if culture's off, generally everything else goes south. It doesn't work. They have to be the right personality fit, which means they have to have   the right personality to be willing and love and be able to do sales. And they have the right skill fit, which means they have to be intellectually capable of developing the skill or they have to have the sales skill already. If they're not all three, they will fail. Or you'll fire them, which is basically because they're failing. Or they will leave you because they're not making enough money. Okay, then once you hire them,   assuming you get the right person, there's three key ingredients we found that are critical for BDM success and it's really difficult to get all three of these dialed in. It's even difficult for our clients who we coach to do these three things and so generally we see a lot of other BDM coaching companies they probably do a good job of maybe hiring the right people. My guess is they know how to read disk assessments and they use other tools and they can find good salespeople.   but I hear a lot of them fail. Like my brother hired two salespeople from one of these BDM placement coaching companies and he fired both of them. And it probably was my brother's fault. I don't know. Sorry, Brian. But it might've been he just didn't have these three key ingredients in place. They might've been able to have a chance. So these three key ingredients are one, training. And.   Basically they have the right strategies and training in order to succeed. Second, they have to have the right accountability. A lot of business owners just are like, here, here's what you do, or they rely on the BDM coaching company to just make it work. And sometimes they just get bad strategy. I don't think anybody has as good a strategy or clever or unique as I do as Dorgo does. We were very innovative on that.   I think then ⁓ the third piece is we've got training, we've got then accountability, there has to be transparency, visibility, metrics, things like this. they're being, you you can see where the gaps are, where the problems are. And third, compensation. And so the compensation has to be right. If the compensation structure is off, compensation is incentive. And if the incentive structure is off, either they won't be making enough money,   and they'll quit or you'll be paying them maybe too much money in the wrong way and then they get lazy and they're not incentivized to continue because they're making enough money or they're not getting motivated enough to get the results that you need so you'll fire them. There's so many ways compensation gets messed up. A lot of you think, I could just pay them commission only. Then I don't have to pay them anything unless they make money and then they're not motivated or they're not doing the leading actions.   and then they fail. So we've just seen a lot of mistakes made there. And I think one of the biggest ones is the idea, well, I'll just pay them commission only. And that's a really nice thought, but in practical application, it's just not a way to set things up to be successful. And the reason is, I know everybody's going, that's what I want. Yes, we can want these things, but...   In reality, the problem is that unless someone can start working in your business today and have the ability to close deals this week, then a commission only structure is just not going to work. And what I mean by that is not just, ⁓ no, they can, they can close a deal. They could close a deal right away. Great.   do you have a few thousand leads for them to call today? So if they get hired today and they get trained today and then tomorrow they start making calls, do you have a whole list of people that they can call and then close deals as early as like four days later, three days later? Because if the answer to that is no,   No, Sarah, I don't have an entire list. If I had an entire list, I would just call them myself and I would just work that list myself. Great. So then what you're doing is you're bringing someone in who can only make money if they close a deal and somehow expecting them, you're expecting them to close a deal, but not providing them with leads to work. So it's essentially saying, all right, I...   We'll pay you if you close deals. You can get started today. I don't have a list, a long list. Don't give them 10 people. 10 leads is not good enough. I don't have many leads for you to work. I have some, but I don't have a whole list of leads ready for you to just start working that are already in the system. ⁓ You need to go find the leads and create the connections and the relationships.   to get the leads and then you need to build a relationship with them and take them through the entire sales process and then you can close them and that might take two weeks, three weeks, four weeks, two months, three months. So what usually ends up happening on a commission only structure is the BDM, the first month makes zero dollars. So imagine if you did work for an entire month and you made nothing.   Would you want to be in that situation? Probably not. But then we're expecting other people to want to be in that situation. And for some people, that is doable. But for the majority of people, that's just not possible. They have bills to pay, they have a mortgage or rent, they have to feed themselves, they might have a family. It's not possible to just say, well, hopefully you figure it out really quickly, even though I'm not going to give you what you need in order to be   successful quickly, I hope you figure it out quickly because that's how you'll get paid. And then people wonder, why is no one applying for my job? So the problem, a medium is a little bit unique. Having a property management salesperson, they need to be not just a closer in which you like they just closed deals. They also need to be a setter. They need to be doing outreach and outbound, but they also need to be a networker.   They need to be going to networking events, connecting, walking into offices, meeting with people. And so the challenge is if they're a setter, a networker, and ⁓ a closer, they really need to be compensated the way you would compensate all three. we talk about this. There's a YouTube video up where I talk about how to compensate a BDM. Check it out. ⁓ But basically there needs to be a base plus commission and there's a strategy to how to do this correctly. Feel free to check out our video about that.   But a lot of people get this wrong. All right, so assuming that you get all of these things dialed in, it's still a struggle for some of our clients to manage their own BDM to do this. I'm going to share, we're going to give you a little sneak peek about something that we have coming up. But first, that's going to be a game changer for this industry. If you struggle to grow, if you tried lots of different lead sources, you tried lots of different programs, we're going to tell you about how DoorGrow will just grow your business for you.   as a teaser. But before we do that, I'm going to read a word from our sponsor. So this is our sponsor for today's episode is Blanket. Wait, Blanket. Lior from Blanket. It's his birthday today, which I did not plan. But happy birthday, Lior. Yeah, happy birthday. So by the time this goes live, it'll be past. But for those that watching the live stream, maybe if it goes out today, then cool. All right, here we go. Blanket is a property retention growth platform.   that helps property managers stop losing doors, add more revenue, and increase the number of properties they manage, while your clients with a branded investor dashboard and an off-market marketplace, while your team gets all the tools they need to identify owners at risk of churning and powerful systems to help you add more doors. I think Blanket's an awesome platform. You want to keep your properties, even if your clients are kind of like selling, you can keep the property and get other owners into it, and there's a network of owners that will.   choose in to being your property management client and take over this property. So I think it's a no-brainer. Everybody should have a blanket. Check it out. Okay. So let's talk about something that's uncomfortable when it comes to growth and sales and hiring a BDM. So a lot of people think that in order to solve their growth problem, they need to hire a salesperson. Okay. Right? Yeah. So they go, okay, well.   growth isn't happening, let me just like hire a salesperson because either I don't want to do it or I'm not the right person to do it or I am busy with other things and I just don't have enough time to dedicate to it or maybe I am doing it but it'd be nice to have some extra deals so let me hire somebody else to do it alongside with me and then I can double my growth if there's two of us. Yeah or even worse a lot of people think well I don't need a salesperson I can do it myself I just need more leads.   And if you're listening and you're saying that, there's reason why you probably haven't had great growth or significant growth if you haven't and you're saying that. Not all leads are equal. We talk about this a lot. Reach out to us. Just give us a shout out on any social media. Just say leads to us and we'll send you our leads training for free or go to doorgo.com slash leads and watch this training and I break down how to get unlimited leads for free and why not all leads are equal. You don't.   have to be paying anyone for leads. In fact, I recommend you don't because it slows down your BDM, it makes your BDM focus on the wrong strategies, and then your BDM is dealing with a lot of cold, unqualified leads from the internet that are the cheapest owners, that are the most difficult to manage, that have the highest operational cost, and are the most price sensitive. And this is why a lot of businesses and property management start to struggle and be unable to scale because of the types of clients and properties and owners that they're taking on.   And the sales cycle time takes way longer than what our strategies are, way longer than warm leads. And so you don't want to give your BDM a pile of cold crappy leads from the internet and slow them down. And so they're not able to add easily 10, 20, 30 units a month. They need better strategy. Okay. Okay. So the uncomfortable thing is that if you do not have the right system,   to plug a BDM or a salesperson into, you can hire as many of them as you want and they will still not work. So if you're trying to get a BDM in your business and grow the company without the right system in place for that BDM, it essentially is like saying, hey, I want to get in shape and I hired a personal trainer and then he's gonna do all the work.   Yeah. Well, you have the right person, but it doesn't alleviate you from being involved and putting in work. So even if you have a BDM, you still have to be involved in it. It's not many times, it's not like, this BDM is just gonna come in and figure everything out and build everything and figure out what to do and how to do things and close the deals and everything's gonna be great. Yeah, normally it's not turnkey at all.   I mean, I'll give you an example. I knew of a property management business here in Texas. They have since sold their business, but they had multiple BDMs. They had a whole bunch. They were shelling out a massive amount of money for cold leads and digital marketing. And they were paying for some sort of sales program that was very expensive with one of these big name gurus who I won't mention in sales.   strategies and tactics are outdated and old school, pushy sales, manipulation type stuff. And they were just showing up a massive amount of money for client acquisition. It was ridiculous. And it wasn't really that effective. And they ended up selling the business because really the business was, it was just a numbers play. They were trying to stack in a bunch of doors just to get out and they exited. But, and ⁓ you know, on these,   This was the CEO, this was somebody that was coaching in the industry, but the margins were really difficult and that was because they were taking on bad doors and bad clients. All right, so what do we want to share today? So what if? We're gonna play the what if game because this is what we did. And actually, this is something we had kicked around for a while and then I was talking actually with John and I said,   this is this thought that I had, and what if it worked like this? But then what if we actually do it like this instead? And ⁓ then Jason and I had been kind of chatting about this, and we've developed this idea. I think it's something that we feel like we have to do for this industry. Because...   Man, it just gets under my skin so bad when I see property managers doing everything wrong. And when I see them failing. And especially when they're trying so hard and it's still not getting them the results that they want. So what if there was a way to press the easy button and just have growth happen and you don't actually need to be involved in it at all?   What if you were able to just have the company grow and you don't need to take any of the action. You don't need to be involved in the growth. You don't need to do any of the strategies. You don't need to buy leads. You really would just be closing a deal, having a conversation with somebody who has already warmed up and ready to go.   which is I think what most people want when they say they want leads. Right. They say they want to leads. don't actually, you don't want leads. Let's be real. Easy lay down You don't want a lead because you have to work that lead. What you really want is you want someone to come to you and say, hello, I'm ready to sign up with you. And what do I need to do to make that happen? I get it because I was there. That's, I did not want to do sales in my business. And that was the only way after.   I had grown it to a certain point. That was the only way I would sign on a new client is if they came to me and said, hi, I want you to be my property manager, but what do I need to do? Yeah, here, sign this. Here's the agreement. Lay it out. Easy deals. it. So I know that that's what you guys want is you just, you love the actual closing and the pitching of the deal. You don't like all of the other stuff. You don't like the outbound calls and the follow-ups and the scheduling and the rescheduling.   and the nurturing and the warming up of the relationship. And a lot of times, networking, sometimes they like it and sometimes they don't. They're like, well, I don't know, I could kind of do that. But it's not really like you're forte. Really, you're like, I would love to just get on calls with people all day who are just ready to go. Yeah. They're just ready to go. So what if that was an option? That would be a game changer for this entire industry.   and we would make a ton of money here at DoorGrowl and you, if you're one of our clients, would make a ton of money and it would be a win-win-win for all three parties. the salesperson would also make a ton of money. So with this idea, I feel like we can richen the entire industry, which is exciting to me. We will be creating multi-million dollar business owners with this new offer that we're going to be launching. We're calling it   The Door Machine, that's our working title right now. So this is gonna be a game changer for the industry. If you are interested in maybe what this might be, because we don't wanna announce it yet. Yeah, I'm not fully... Then reach out to us. out to us and we're gonna be starting with our clients that have gone through our rapid revamp, where we rehab their business.   These are clients that we've cleaned up their branding, their website, their sales pitch, their pricing, their purpose, which is the actual product. ⁓ We're rehabbing, it's like bar rescue for property managers. We're cleaning up the business. We are gonna start with them, because we need all the friction removed from the business. And a lot of your businesses have a lot of friction and a lot of problems and a lot of leaks in the hose, and you're thinking, how do I turn on the hose more?   the host has these massive leaks. So we're going to be working with businesses that we've cleaned up the leaks first. They're going to get dibs to this. And so if you're interested in this, come to DoorGrow. We'll show you the leaks. We'll help you clean that up. And then you will be one of the people that can get access to the door machine where basically we give you the doors. We throw the doors at you. You have lay downs and your business can just scale and grow and   We are almost like a partner with you. We're involved in the growth of your business and we'll help you grow it. These are doors you wouldn't have gotten otherwise and it's gonna be a no-brainer. So yeah, so reach out and let us know if you're interested. Anything else we wanna say about it? I don't think we're gonna give too much more We're keep it a little close to the best. Right now. Because it's not public yet. we haven't, it's...   It hasn't been officially launched. We have chatted with a few of our clients about this so far and all of them said yeah, like I'm in, it. I'll give one other clue about something other than this that we're also doing. We're also going to be launching a new community, an advanced community, leveraging AI, leveraging AI tools, giving access to AI stuff that is going to be, I think, also a game changer for the industry.   We're gonna be consolidating our Dorgo Club Facebook group, our Telegram community for clients into one platform that's gonna be a game changer for the industry. And we're figuring out some low dollar price points to get people in to this group so that you can easily get your first 10, 20 units, which would make affording our mastermind program easy, offset, a no-brainer, already paid for basically. And so these are some of the things on the horizon.   and I've got some new team members helping me take sales off my plate. And so I'm gonna go deep into the rabbit hole of building all this stuff out. And we've got a really strong vision. think this is gonna be, this coming year for DoorGrow is gonna be one of the biggest, this will be the biggest. I think this year we may make as much money and have as much impact as we've had in the entire life of our business over the last decade and a half. So I think it's gonna be that significant. So I'm excited to see what we're able to create.   and I think it's going to be a game changer. We've got some strategies where we're going contrarian in the opposite direction of AI. And we're leveraging AI, but I think the future is human. And I think depth is going to be the key to scalability. And we're going to be applying that to DoorGrow, and we're going to be helping our clients apply that. And it's going to be a game changer because the more AI slop and goop and grossness and junk that's out there because anything can be created now,   the more humans are gonna matter if you do it in the right way. You gotta leverage, you gotta use AI. You gotta get on that AI stuff, but you gotta do it in the right way. And where you can use humans, where you should use humans, you gotta go all in on that. that's part of our strategy for the next year and beyond. So stay tuned, it's gonna be amazing. So anything else we should say before wrapping this up? ⁓ Nope, do you wanna talk about the newsletter?   What about it? We have a newsletter. I'll mention it in our little outro here. Great. I don't know if that was in there. So I'll mention that. So for those of you that watching, listening, if you've ever felt stuck or stagnant in your property management business, you want to take it to the next level, reach out to us at drover.com. For a free training on how to get unlimited free leads, this leads training, you can just text the word leads to 512-648.   Also join our free Facebook community just for property management business owners by going to doorgrohclub.com. And if you would like to get the best ideas in property management, join our newsletter by going to doorgroh.com slash subscribe and get tips, ideas, Sarah writes stuff, I'll write stuff. Like you'll get some really good info from that. And if you found out, if you found this to be even a little bit helpful,   any of our episodes, don't forget to subscribe and leave us a review. We'd really appreciate it. helps us reach others and help others. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.

Earn 0.75 CPD here: https://quiz.ensombl.com/ENSO-26021004-09270001 0.25 Technical Competence 0.25 Client Care and Practice 0.25 Regulatory Compliance and Consumer Protection Cathy is a Financial Adviser at Pollock Financial Planning. She and James discuss her career change from medical indemnity BDM to financial advice, her education journey and COVID-era licensing challenges, and her current role at Pollock Financial working within a shared-client, retiree-focused advice model that emphasises collaboration and current tech to support scalable, consistent client service. Cathy Kayess LinkedIn: https://www.linkedin.com/in/cathykayess/ Pollock Financial Planning Website: https://www.pollockfinancialplanning.com.au/ For a simpler, faster way to write risk visit https://ensombl.com/go/20260212 General Disclaimer – https://www.ensombl.com/disclaimer/

Send us a textWe share how remote BDMs now run full pipelines without an office, from cold calling to Zoom appraisals, and why a team approach with local PMs builds trust and speed. We map when to add flexible BDM support, how to protect databases and territories, and what the future of BDM teams looks like.• shifting from office-only to remote BDMs and borderless investors• proving full-cycle onboarding via phone and Zoom• launching a flexible, no-minimum BDM service model• tasks to outsource across CRM, nurture and email marketing• handling in-person requests through PM–BDM teaming• partnering with in-house BDMs as a back-end engine• reviving large, neglected databases with cadence• managing multiple clients, voice and data privacy• the future: remote BDM teams, appointment setting and video appraisals• tiered use cases for small, mid and large agencies• ROI from scaling lead generation across servicesNatasha at mybdm.com.auwww.mybdm.com.auWe have Facebook and Instagram. Feel free to reach outPM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. Detector Inspector | Safer Homes This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

"Into the Spotlight" is a documentary following one season of the annual Spotlight Musical Theatre production at Highland Park United Methodist Church in Dallas, Texas (HPUMC). The Spotlight program is a part of the church's Belong Disability Ministry (BDM), and the annual musical is unique because participants with disabilities lead the creation of a full-length musical showcasing their passions and ideas. Clayton chatted with a number of people involved in the program:Michelle is the Executive Director of Generosity and Impact Ministries at HPUMC and is the senior leadership team member overseeing HPUMC's BDM and its Spotlight Musical Theatre program. Michelle served as a producer on the "Into the Spotlight" film and was instrumental in making the vision behind the documentary come to life. Jacob is one of the breakout stars of the Spotlight production featured in the documentary. Since filming, Jacob has gotten involved in many of Belong's programs and was invited to join the ministry's Advisory Committee.See omnystudio.com/listener for privacy information.

* Valentines promo for Jeffs Bagel Run cookies, bagels, spreads, Otis coffee, and peach tea * Jeffs Bagel Run expansion across Florida, East Coast, Vegas, plus franchise push and app specials * Bagel ordering tip ask what is hot and never toast it * Throwback Friday Free Show vibe and old radio coupon stealing stories * Growth of BDM Appreciation Week and shift from big giveaways to 5 dollar member shirts * Packing BDM boxes at Hourglass Brewing with sponsor items and April 11 party details * Booking Jeff and Casey Howell, Russian dog act, and novelty performers for the party * Party limited to active BDM members and reminder to update account emails * Honest breakdown of rough Adam Carolla interview and 15 minute phone limit * Overpreparing, rambling reps question, and self criticism on air * Debate that radio reps in improv protect careers vs athlete podcasters lacking reps * Anxiety over interviews, tech issues, and intimidating guests * Caller Bug Man Charles rates the interview and stirs the pot * Accepting the bumble persona instead of polished celebrity interviews * Discussion of indie Nintendo dating sims with sexual themes and weak content vetting * Discovering Sugar Daddy Crush, Mom Crush, Succubus Hearts, and anime feet tapping games * Parenting concerns about Roblox, hentai style media, and age appropriate talks * Moral panic comparisons like Momo and darker games like Doki Doki Literature Club * Valentines promo for Fairvilla gifts, lingerie, locations, and Fairvilla University * Plug for Love Thy Neighbor podcast and BudDocs medical marijuana services * Caller ideas to fund studio, OnlyFans joke, and Seabreeze Quartet anniversary * Story about 103 year old grandfather using an iPhone and interview idea * Debate over athlete ad reads and whether sloppy commercials matter * Voicemail about work ethic, raises, and whether drive is personality based * Reflections on kids motivation, competitiveness, and supporting their passions * Super Bowl talk, old slang like clutch, and blackout style live reads * Hidden homeless camps, secret mall apartment documentary, and off grid fascination * Stories of underground art tunnels, fairy forests, and impermanence after plant freeze * Gratitude for BDM members and pride in staying independent from corporate backing ### Social Media [https://tomanddan.com](https://tomanddan.com) [https://twitter.com/tomanddanlive](https://twitter.com/tomanddanlive) [https://facebook.com/amediocretime](https://facebook.com/amediocretime) [https://instagram.com/tomanddanlive](https://instagram.com/tomanddanlive) Tom & Dan on Real Radio 104.1 Apple Podcasts: [https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) Google Podcasts: [https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) TuneIn: [https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) Exclusive Content [https://tomanddan.com/registration](https://tomanddan.com/registration)

Microsoft, mimo że jest mocarstwem

The world of property management has changed dramatically–and fast. In this episode, I'm diving into what the future of property management looks like and why average service and outdated systems just don't cut it anymore. With rising expectations from clients, tenants, and teams, staying relevant and profitable means we need to do things differently. I'm sharing why customer experience is everything, how to use automation wisely, and why now is the time to show up, build trust, and lead with heart.I walk you through five powerful ways to futureproof your business–like creating memorable client experiences, building your personal brand, and getting visible online. I also talk about the importance of community and why your number one growth strategy should be focused on people. When we put clients, tenants, and our team at the center of what we do, that's when real, sustainable growth happens.This episode is a mix of motivation and practical advice to help you navigate leadership, team retention, burnout, and scaling with confidence. Whether you're a BDM, department head, or agency owner, my hope is that this chat gives you clarity, courage, and a little kickstart to lead differently. And hey–don't forget to grab your ticket to the Future of Property Management conference. I'd love to see you there! ”The future is here, and it's not about doing more. It's about doing better with more clarity, more connection, and more courage to do things differently." - Kylie WalkerWe cover:Changing client expectations in property management post-pandemic and digital boom.Emphasis on customer experience over mere service delivery.Importance of empowering teams and fostering a positive work environment.Role of automation in handling routine tasks while maintaining personal client interactions.Building brand trust and visibility through authentic engagement and community involvement.Leadership strategies that support team growth and reduce burnout.The necessity of adapting to new industry trends to remain relevant and profitable.The significance of community building in enhancing client relationships and trust.Strategies for retaining talent in the property management industry.The future focus on prioritizing people–clients, tenants, and team members–in business practices.If you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextKylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https:

In this episode, I'm diving into the top five marketing trends you need to know about for 2026. From personal branding to AI-enhanced strategies, marketing has changed–and what worked in 2020 just won't cut it anymore. If you've been wondering whether you still need to be dancing on Reels, if email is dead, or how to market when you're already stretched thin, I've got you covered. Whether you're a solo operator, BDM, or business owner juggling all the hats, this episode is packed with actionable insights to help you show up with more intention and impact.I'll walk you through why personal branding is now a must-have, how to create short-form videos with real value (no silly pointing at text required), and why hyper-local content builds massive trust. I'm also sharing why email is making a big comeback (boring emails are out!) and how you can use AI tools like ChatGPT and Canva to streamline your content without losing your authentic voice. You don't have to do everything–just a few things really well and consistently. Marketing doesn't have to be complicated, it just needs to be connected to your audience.To make things even easier, I've created a free cheat sheet with all five trends and some practical action steps to help you get started. You'll find the link in the show notes, along with more info about our Next event tour coming to Perth, Brisbane, and Melbourne in February. If this episode gave you clarity or sparked a new idea, I'd love it if you'd share it with someone in your team or network–and don't forget to rate and review the show to help spread the word to more amazing property professionals like you! ”Marketing doesn't need to be complicated, it just needs to be consistent and connected to your audience." - Kylie WalkerWe cover:Marketing trends for 2026 in the property management industry.Importance of personal branding over corporate marketing.The rise of short-form video content with educational value.Focus on hyper-local, community-based marketing strategies.The resurgence of email marketing as a key tool for engagement.Utilizing AI tools to enhance marketing efforts while maintaining a human touch.Balancing career and family in the property management field.Strategies for property managers, business development managers, and business owners.Building trust through authentic and transparent communication.The significance of consistency and connection in marketing efforts.Kylie's Resources:Download the Freebie: Marketing Trends for 2026https://courses.thatpropertymum.com.au/freebie-marketing-trends-to-focus-on-in-2026Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https:

Join us for the very first podcast of the New Year! Hear from BDM, Denise Fraind, as she discusses the family of brands and all the great things coming in 2026. Plus, hear about the trends shaping travel this year. 

Send us a textWe explore how a seasoned property manager rebuilt confidence through personal branding, peer learning, and smart tech choices. Jenny Lock shares candid lessons on legislation gaps, career resilience, and posting with purpose to become an attraction PM.• moving from Queensland to Victoria and learning new laws• managing cancer, career pivots, and returning with purpose• lifestyle branding photos that boost trust and reach• sharing wins and case studies without oversharing• content ideas for PMs that educate and convert• collaboration over competition and peer-led learning• tech stacks, demos as training, and refresh cycles• BDM to PM handovers that match agency models• burnout warning signs and sustainable boundaries• building an attraction PM profile with consistent postsPM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. Detector Inspector | Safer Homes This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

• Opening musical parody, extended singing, parody station drops • "Time for a bath" spoken-word/rap monologue • Gas station checkout bit with donations and tiny purchases • Pop culture name-drops and exaggerated confidence imagery • AMT Friday Free Show intro • Guest Seth Petruzzel returns; callback to Halloween special at his house • Ongoing house build delays; living in a rental; stressful unsettled Christmas • Missing a "first real Christmas" with daughter; limited meaningful kid Christmases • Debate over earliest memories, neuroscience, and false memories • Stress text about childcare, construction, and overwhelm • "No Smile Seth" nickname from construction crew; tension with workers • Yard/seagrass service failures and staff turnover • Interior progress: drywall, paint; Seth paints entire house himself • DIY vs professional painters debate • Limestone flooring installed too early; damage from ongoing work • Admitted poor sequencing, rushed decisions, and contractor confusion • Money wasted on inefficiency; budget blown by ~$100k cash • Dark humor from stress; resentment toward dogs after barking wakes baby • Babysitter chaos; raised-hand gesture scares sitter; anger acknowledged without harm • Tracy working multiple jobs to cover costs; dojo staffing struggles • Teaching classes while overwhelmed; no-call/no-shows • Boat broken and unused; pods block driveway; storage and delay stress • Yelling over missed deadlines; workmanship defects; cabinet and floor damage • Cheap vs quality work discussion; timelines constantly pushed back • Contractors criticizing each other; electrician refuses unsafe wiring • HVAC ductwork never replaced; contractor ghosted after payment • Realization money was taken; lesson on hiring cheapest bids • New AC installed; marriage stressed but solid; stress seen as situational • Considering selling boat; joking about downgrading and paddleboards • Dock delays due to rain; feeling too deep to change course • No nearby family help; brother unavailable; childcare strain • Estrangement from father after emotional texts; anger over lack of involvement • Father's minimal apology; no-contact; canceled life-story emails • Grief over lost family history compared to mother's legacy notebooks • Daily micromanaging renovation; cleaning dust; weeks of painting • Acknowledging misdirected anger; dojo as emotional outlet • First daycare drop-off at age two; guilt, crying, camera-checking • Kid illnesses after daycare; stress symptoms, weight loss, graying hair • Picky eating; reliance on carbs; supplementing nutrition • Shift to processed kids foods; questioning processed meat risks • Deli ham vs cigarettes carcinogen debate; nitrates and long-term risk • Parenting tension between health anxiety and convenience • Colonoscopy and PSA results good; jokes about aging and pelvic floor • Nerve issues from past B6 toxicity; substance use reflections • Panic attack after mushroom mocktail; heightened sound sensitivity • Little Saints described; conclusion anxiety likely self-induced • Decision to stop dwelling; announcement of trying for second child • Curiosity about father–son bond; light emotional dad talk • Viral poop videos and construction bathroom chaos • Grocery store poop incident; biohazard cleanup and food waste debate • Lee & Rick's Oyster Bar shutdown and reopening; bug tolerance jokes • Extreme lack of germ aversion; belief exposure builds immunity • Childhood TV theme nostalgia; Silver Spoons, Today's Special, Eureka's Castle • Theme songs imprinting more than shows; modern shows less memorable • Tomb Raider Prime Video series announced; Lara Croft portrayal debate • Criticism of Gladiator; new Game of Thrones spinoff tone discussion • Attention span concerns; distracted concert crowds • Voicemail callouts; hoodie sale and mystery merch bags • Gym workouts at Crunch; dojo recruitment jokes • Apple Music UI complaints; updates removing useful features • Decision to move into voicemails due to show length • Merch strategy shift to preorder-only; storage cost regrets • Counterfeit jersey acceptance debate • Pro Bowl no longer in Orlando; family outing idea • Listener voicemail on weed-induced panic attack • Gross-out debate ranking bodily fluids • Team shout-outs; editor KC praised • BDM promotion, Appreciation Week, $5 shirt tease • Weekend sign-off ### Where to Find the Show – A Mediocre Time Apple Podcasts [https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) Google Podcasts [https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) Exclusive Content [https://tomanddan.com/registration](https://tomanddan.com/registration) Merch [https://tomanddan.myshopify.com/](https://tomanddan.myshopify.com/)

Why do so many people feel burned out after personal or spiritual breakthroughs, and how can integration change that? Tune in for Pavel Aeon on exploring what it means to integrate awakening experiences at the nervous system level.Moments with Marianne airs in the Southern California area on KMET1490AM & 98.1 FM, an ABC Talk News Radio Affiliate! https://www.kmet1490am.comPavel AEON, of Upper Aeon, is a multifaceted expert in self-realization techniques, an international conscious DJ/Producer, and a serial entrepreneur with a passion for holistic wellness. His innovative BDM method integrates powerful tools from across the globe, including breathwork, movement, and mindfulness practices, to guide individuals toward balance and inner peace. As a certified Wim Hof Instructor and Ambassador of Peace, Pavel's mission is to empower others to align with their true selves and foster community connection through the transformative power of movement and sound. Performing at festivals, retreats, conscious parties, and biohacking summits, Pavel transforms dance floors into sacred spaces of alchemy. https://www.upperaeon.com/pages/about-pavelFor more show information visit: https://www.mariannepestana.com/

• Sponsor read for MyEternalVitality.com with Dr. Powers • Gut health testing to identify individual histamine triggers • Relief that shrimp is not a histamine trigger • "Healthy" foods like spinach and kale causing inflammation • Improving digestion, regularity, and reducing stomach discomfort • Food reactions differing by individual body chemistry • Hormone testing becoming more important with age • Declining testosterone levels in men • Men getting hormone testing through Dr. Powers • Benefits of hormone replacement therapy • Improved libido, energy, and mental clarity • Symptoms of imbalance: fatigue, brain fog, hot flashes, low libido • Hormones discussed: estrogen, progesterone, testosterone, cortisol • Free Dr. Powers consultation for Tom & Dan listeners • Dr. Powers as a fan of the show and BDM member • New year framed as a time to address health • Show intro from the Just Call Moe Studio • Welcome to the Friday Free Show of A Mediocre Time • First show of 2026 and confusion adjusting to the year • Show running 17 years since 2009 • Jokes about reaching the 20th anniversary • Commitment to continuing the show regardless of profit • Guest Savannah appearing on the first show of 2026 • Being more cautious about what's said on air • Forgetting how large the audience actually is • Anxiety about saying something regrettable • Joke about an old onion-skin fart story • Comparing influencer audiences to radio audiences • Discussion of online backlash and hate comments • Wanting reactions but rarely receiving criticism • Shoutout to video editor Melissa • Opening Christmas gifts from Melissa on air • Melissa's self-deprecating note and affectionate appreciation • Big Johnson Key West shirt gift • Jokes about wearing tiny or "baby" shirts • "Where's Bumfardo?" shirt explained • Bumfardo described as a legendary Key West grifter • Reference to a podcast episode about Bumfardo • Clarifying Bumfardo as a criminal firefighter • Gratitude and appreciation for Melissa • Living in Key West after California • Living in an Airstream on sponsor property • Romantic idea vs reality of Airstream living • Millionaires hosting guests in RVs or guest houses • Restored and comfortable Airstream • Living with a pet monitor lizard • Joking about the start of a "lizard journey" • Lizard eating pulled pork and seafood • Joke comparing lizard diet to Jeff Foxworthy • Lizard free-roaming inside the Airstream • Lizard unusually clean and well-behaved • Lizard now living at Gatorland • Using a doggie door and daily routine • Monitor lizard about six feet long • Question about reptile cleanliness myths • Hygiene concerns when handling reptiles • Lizard attacked at night in Key West • Iguanas or raccoons suspected • Bringing the lizard indoors for safety • Emergency super glue used to close a wound • Super glue working on reptile scales • Owning many exotic pets over the years • Large python kept in a one-bedroom apartment • Python named Benji • Hybrid reticulated/Burmese python • Python reaching 13–14 feet long • Bathing a python in a bathtub • Snake suddenly becoming aggressive • Snake striking when door opened • Trapping the snake in the bathroom • Child reacting to apex predators in the apartment • Sending the kid outside for safety • Question of whether pythons can seriously injure people • Preventing snake escape through a window • Subduing the snake with a quilt • Wrestling and restraining the python • Snake aggression being a one-time incident • Snakes being unpredictable • Gateway exotic pets like Pac-Man frogs • Still owning a frog • Childhood fascination with reptiles • Catching and keeping reptiles in South Carolina • Childhood "zoo" with animals in drawers • Joke about kids now having digital pets instead of real ones • Feeding large pythons big rats • Debate over live vs pre-killed feeding • Some snakes needing movement to eat • Parenting rule against exotic pets for kids • Requiring responsibility before allowing pets • Travel complications of pet ownership • Personal hamster care experience • Dad raising guinea pigs • Guinea pigs named after dictators and NASCAR drivers • Greg Biffle and Waltrip jokes • Comedy bit about guinea pig personalities • Story about Jim Colbert's Daryl Waltrip impression • Late-night drunk texts from Jim Colbert • Joke about inappropriate texts and photos • Clarifying a misspoken offensive term • Transition to Savannah's Jamaica trip • Comparison to a past Australia trip • Savannah described as highly traveled • Gatorland Global raising nearly $10,000 for hurricane relief • Shipping aid supplies to Jamaica • Bottlenecks at Jamaican ports • Long-term recovery continuing after news cycle moves on • Using funds in practical ways • Helping communities near Hope Zoo in Kingston • Providing water storage and bathroom supplies • Kids previously walking long distances for water • Purchasing a water truck • "Practical conservation" approach • Helping people so animals can be cared for • Zoo animals surviving the hurricane • Oxygen mask analogy • Dark humor about survival priorities • One-week stay in Jamaica • Challenges traveling post-hurricane • Relying on local relationships • Praise for Jamaican kindness • Airbnb hosts offering help and discounts • Importance of global relationships • Transition to friendship with Jackie Siegel • Clarifying which Jackie is being discussed • Jokes about famous Jackies • How Savannah met Jackie Siegel • Savannah's ease connecting with people • Standing out due to appearance and style • Personal recognizability as a brand • Jokes about recognizability • Fascination with ultra-wealthy lifestyles • Meeting Jackie through Real Radio • Seeing Jackie at Runway to Hope • Runway to Hope supporting kids with cancer • Walking the runway with sponsored children • Jackie filming at Gatorland • Friendship forming through time together • Difficulty wealthy people have making friends • Trust and motive issues around rich people • Jackie portrayed as kind and trusting • Idea of rich people seen as "lottery tickets" • Influence of who you spend time with • Being around Jackie compared to a soap opera • Observing Jackie's priorities and behavior • Jackie's Broadway show ending • Show based on Jackie's life • Proving critics wrong theme • Love story with David Siegel • Interest in Broadway and musicals • Wanting to take Maisie to NYC shows • Connecting Maisie's dance to Broadway interest • Kristen Chenoweth playing Jackie • Primer on Kristen Chenoweth • Wicked, Glinda, and Ariana Grande comparison • Stephen Schwartz writing the show • Jackie focused on crew losing jobs • Wanting to help displaced cast and crew • Listing backstage jobs affected • Empathy for workers over producers • Learning about Jackie's past domestic violence • Public perception not matching her full story • Misconceptions about billionaires • Assumption wealthy people should give endlessly • Overlooking effort behind wealth • Jackie having many children • Incorrect belief she married into money • Comparison to Melinda Gates • Emphasis on partnerships building wealth • David Siegel's death last year • Attending his celebration of life • Repeated cycles of success and bankruptcy • Successful people often failing many times • How David built his fortune • Origin of Westgate • David's early acting dreams • Buying land near Disney World • Purchasing a rundown hotel • Discovering the timeshare concept • Starting his own timeshare business • Joke about stealing ideas • Shoutout to women who support the show • Transition to music segment • Punk band Paradox featured • Song "I'm the Outside" • Call-in number and email plug • Sponsor read for BudDocs • Medical marijuana card process explained • Same-day appointments and telemedicine follow-ups • Dispensary deals and education • Cannabis for pain after hip replacement • Using marijuana to reduce alcohol • Return from break with Savannah • Plug for visiting Gatorland • New attractions constantly added • Arrival of Siamese crocodiles • Crocodiles kept separately • Transport from Korea to Gatorland • Animal relocation to avoid euthanasia • Cultural differences in cleanliness and order • "Tokyo depression" concept • Driving and horn etiquette differences • Safari travel mention • South Africa affordability note • Wealth spectrum discussion • Story about driving a Maserati to Walmart • Navigating wealthy social spaces authentically • Jackie's daughter Victoria's overdose • Victoria's Voice organization • Addiction treatment and Narcan advocacy • Turning tragedy into public good • Playing the clown at rich dinners • Observing human behavior like animal behavior • Studying power, money, and authority • Press box story with Phil Rawlins • Meeting Cedric the Entertainer and George Lopez • Importance of introductions and social proof • Savannah blending into elite spaces • Declaring 2026 a takeover year • Goal to make Gatorland the top park globally • Growth plans for conservation, YouTube, and TV • Using affirmations despite mocking them • Reading motivational books • Social media burnout and algorithm frustration • Thumbnails mattering more than content • AI-generated animal videos misleading audiences • Desire for human-made content spaces • Posting more freely without chasing algorithms • Encouraging visits to Gatorland • Promoting BDM Appreciation Week • Wrapping the show with gratitude ### Social [https://tomanddan.com](https://tomanddan.com) [https://twitter.com/tomanddanlive](https://twitter.com/tomanddanlive) [https://facebook.com/amediocretime](https://facebook.com/amediocretime) [https://instagram.com/tomanddanlive](https://instagram.com/tomanddanlive) Listen AMT Apple: [https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) AMT Google: [https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) AMT TuneIn: [https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) ACT (Real Radio 104.1) Apple: [https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) Google: [https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) TuneIn: [https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) Exclusive: [https://tomanddan.com/registration](https://tomanddan.com/registration) Merch: [https://tomanddan.myshopify.com/](https://tomanddan.myshopify.com/)

• Santa bit: hates his house, trapped at the North Pole, built his own prison • New-year housing + Fed rate cuts/interest shifts; sponsor: Bart Marek real estate (CFL experts, referrals, free consult) • After-Christmas mess: cleanup/trash, hangovers, household sniping, accidentally tossing important stuff • "Best Of" setup: clips across ACT/AMT/OG/BDM/Friday Free; Friday Free framed as semi-secret; Love Thy Neighbor included • Big thanks: T&D Media supporters + BDM members (money + community), events/merch/customer service, choosing them over other subs • Fake tribute → clarify Tony P is alive; real appreciation; staff love for Tracy (events/Beerfest), Melissa (social/video; curates Best Of), Merchman Eric (10+ years) • Colette/Andrea on-air counseling; Colette's media rise; joking 'no thanks' because she's doing too well • LTN main thread: sex vs connection—love languages (touch vs non-touch), 'new love language' joke, high-libido/sex-schedule/competitive frequency talk • Libido mismatch: exhaustion, sex feels long when you're not in it; resentment when you 'give in'; distractions/comments/chores can kill desire fast • Biology vs emotion debate: hormones/medical jokes; expert framing—men more spontaneous desire, women often need arousal + emotional safety/connection first • Connection fix ideas: empathy for workload, affection/conversation/help as warm-up; 'chores for sex' joke; phones/screens making partners feel unseen; groping without connection gets rejected • Burned-out pursuer: repeated rejection → emotional shutdown; warning it's hard to reverse; address disconnection early • Gesture fail story: wildflowers/plants meant as romance get lost in clutter/poor placement; gestures ≠ what partner asked for; define what "connection" means • Curiosity tools: better-than-'how was your day?' open-ended questions; admit it may feel clumsy but it's genuine care • Long-term love reality: honeymoon/limerence chemistry vs decades-long seasons; social-media comparisons distort expectations; longevity ≠ quality • Practical 'homework': non-sex touch as glue—two 6-second kisses, 20-second hugs, cuddling without turning it into sex pressure • Fireworks sponsor bit: preview/plan online, don't overpay big-box; escalating 'bigger fireworks' jokes • Random riffs: White Claw flavors (session vs Surge; clementine/orange fave); beer spa disgust + sanitation questions; dream of a giant martini-glass event prop • BDM block: tiers/schedule, app/site upgrades; 11+ year archive; protected stories + experiments like "Pukes of Hazard" and listener puke tales • Puke highlights + open-mic disaster: food-poisoning + religious intervention injury → losing religion; concussion/freezer/bar pukes; drunk dad pukes on disabled comic's shoes; host cleanup + backlash • Travel/adventure: COVID cancellations; South Africa; rhino dehorning conservation (heli tranquilizer, blindfold/earmuffs, horn=fingernail regrowth, secret storage, strict penalties); wild dogs + miserable moose safari/gnats/bog rant • Old radio/prank nostalgia: open Facebook posting + planted 'evidence,' corporate reprimands, later regret about wasting time • Home repair panic: buzzing/flicker danger signs, being talked down to; DIY vs pro, cost/insurance fear; aluminum wiring reveal (burned outlets, Illumicon/drywall confusion, inspection vs real safety) • Personal/comfort stuff: mentor/father-figure reflections; stereotype flip when mentor posts with new Xbox; gaming talk (Diablo IV); mortgage refi sponsor (proactive review, wait for the right moment) • Best Of guests: Green Jelly/Green Jello's Bill Manspeaker—lied into a deal, frantic claymation, MTV legend, Tool connections; Ross vs Bob Zany scheduling drama + 'final appearance' vibe • Family/kid segments: mud walk logistics + owl-pellet misunderstanding bet; Tracy + kid guest 'White Claw kid' gag (repeatedly: no alcohol); dance-discipline talk; library macramé → earrings biz (pricing vs integrity/'no outsourcing') + handwritten card ### • Social Media: https://tomanddan.com | https://twitter.com/tomanddanlive | https://facebook.com/amediocretime | https://instagram.com/tomanddanlive
• Where to Find the Show: https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw | https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/
• Tom & Dan on Real Radio 104.1: https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s | https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/
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• Hormone imbalance discussion: energy, mood, weight, libido • Personal health experiences with pre-menopause, food sensitivities, histamine, allergy testing • Emphasis on testing before treatment and access to modern wellness • Friday Free Show structure with Ross McCoy and EJ • Nerd/Jock as a long-running love-or-hate segment • Admitting weak audience research and marketing instincts • Audience enjoyment of grumpy moods, mistakes, and chaos • Reading and reacting to a YouTube comment calling Tom "a grumpy dickhead" • Holiday burnout from nonstop recording • Comparing current workload to lighter past years • Best-of episodes versus all-new content debate • Guest hosts helping fill gaps during burnout • Burnt-out shows often becoming fan favorites • Behind-the-scenes workload: editing, censoring, scheduling, prep • Confusion between radio and podcast standards when exhausted • Mental fatigue affecting content awareness • Dan's voice airing on the Howard Stern show • Playing and reacting to the Stern clip • Embarrassment versus pride in being noticed • Longtime listeners instantly recognizing voices • Joking rivalry and clip-stealing between shows • Stern feud framing, contract drama, and aging radio habits • Criticism of repetitive bits and unchanged formats • Shift from traditional radio power to internet distribution • Listeners no longer caring who distributes content • Stern paranoia, hostile rant, and profanity response • Stern relying on obsessive super fans and mundane calls • Belief wealth led Stern to phone it in creatively • How Stern's team pulls clips without credit • Interns or junior staff scraping the internet for content • Wig and hair-system discussion tied to aging and density • Distinction between wigs, systems, and transplants • How modern hair systems are blended and thinned • Admission of using a beard extension • Debate over whether pointing out wigs is factual or insulting • Cultural shift toward open wig acceptance • Comparison to Trump hair discourse • Analysis of why Stern reacted emotionally • Admiration for Stern despite criticism • Pride in being insulted by a radio idol • Idea of turning the rant into art or a tattoo • Celebrity hair examples, rumors, and transplants • Discussion of modern transplant tech and medical tourism • Examples including Travolta, Carell, McHale, LeBron • Openness to getting a transplant • Alex Trebek wearing a wig during chemotherapy • Tease of British wrestling clip and real-vs-work moments • Classic TV altercations: Jim Rome/Jim Everett, Geraldo • Tommy's beginner band winter concert • Winter concert as midpoint progress showcase • Dress code drama: all black, dress shoes, tucked shirts • Kid resistance to dress shoes and looking dorky • Parents reliving their own childhood insecurities • Blending in socially versus strict rule enforcement • Contrast with dance culture's rigid discipline • Music education as focus, repetition, and cognitive training • Performance anxiety leading up to the concert • Post-performance relief and zoning out • Forgetting to flip sheet music pages mid-song • Learning discipline through repetition and mistakes • Respect for the difficulty of teaching beginner band • Frustration over inconsistent rule enforcement • Debate over standards, fairness, and commitment • Studio snack shelf decline and expired leftovers • Embarrassment over half-used snacks and clutter • Joke about being cheap and keeping old food • Clearing the snack area over the break • Building possibly being for sale and lease uncertainty • Jokes about making life hard for a new landlord • Transition into voicemails and wrestling clip • Heavy workload and Beerfest stress • British wrestler Giant Haystacks clip setup • Shock at how dangerous the slam looks • Nostalgia for real physical TV moments • Discussion of shock moments helping or hurting careers • Planned stunts versus real emotional meltdowns • Frustration with formulaic TV interviews • Jokes failing when clips lose context • Ad insertion breaking broadcast continuity • Appreciation for tight back-timing and experienced producers • Holiday stress causing on-air tension • Apology for seriousness creeping in • Gratitude toward co-hosts, contributors, staff, and BDM • Tease of best-of episodes, Wife Cast, BDM shows, AMA • Holiday well-wishes and return-after-break note ### • Social Media: https://tomanddan.com | https://twitter.com/tomanddanlive | https://facebook.com/amediocretime | https://instagram.com/tomanddanlive
• Where to Find the Show: https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw | https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/
• Tom & Dan on Real Radio 104.1: https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s | https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/
• Exclusive Content: https://tomanddan.com/registration
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Many property management entrepreneurs who want to grow their businesses do not personally enjoy being a salesperson or BDM (business development manager). If you are in this situation, you might know that you need to hire a BDM… but do you have the resources and time to do so? In this quick episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull share a sneak peek of the Door Machine™, a program where DoorGrow vets, hires, trains, and supports rockstar property management BDMs to grow your business for you.  You'll Learn [1:39] How to Automate Growing Your Property Management Business  Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:00) All right, what's up everybody? This is Jason Hull and Sarah Hull with the DoorGrow Show. So we're gonna skip the intro today because it is the day after Thanksgiving. It's Black Friday when we're recording this. We do have a Black Friday deal, but you probably already missed out on it, because you probably might not have been paying attention, or if you got it, congratulations. But we do have something in the works we wanted to talk about that I think is gonna be a game changer, really cool. And I'll tell you about it in just a second. But before we do that, Quick word from our sponsor, which is Vendoroo. Many of you tell me maintenance is probably the least enjoyable part of being a property manager and definitely the most time consuming. But what if you could cut that workload by up to 85 %? That's exactly what Vendoroo has achieved. They're cutting edge AI technology to handle nearly all your maintenance tasks from initiating work orders and troubleshooting to coordinating with vendors and reporting. This AI doesn't just automate, it becomes your ideal and learning your preferences and executing tasks flawlessly, never needing a day off and never quitting. This frees you up to focus on critical tasks that really move the needle for your business, whether that's refining operations, expanding your portfolio, or even just taking a well-deserved break. Over half the room at last year's DoorGrow Live conference signed up with Vendero, right then and there. A year later, they're not just satisfied, they're raving. about how Vendoroo has transformed their business. So don't let maintenance drag you down. Step up your property management game with Vendoroo. Visit vendoroo.ai/doorgrow today and make this the last maintenance hire you'll ever need. All right. Let's get into it. So the exciting news that we wanted to talk about is we have this new thing called. Oh, I don't know what we're going it. We're going to call it the DoorGrow Money machine. Door machine. The door, okay, was, the money machine is the same. It's basically a money machine for your business. We're calling it the door machine. Why? Because this is a system that we're installing in your business that brings you money. Basically, we've seen a lot of challenges. People try hiring or struggle to hire a BDM. They try to get, find somebody to do sales for their business and they struggle to keep this person accountable. They struggle to find the right person. we've got the hiring down. So we're placing BDMs into businesses. And sometimes they work out because the business owner is engaged, they support them, they know how to train them and it works out. But sometimes the BDM could be great, but the business owner isn't keeping them accountable. They don't know whether the BDM is doing a good job or not. They just don't know how to best support them or train them. So the challenge is that we wanted to solve is how could we put a BDM into a business, but that BDM is accountable to us. Like we're responsible for them. That BDM has to be paid by us, we figured out. Like if we're gonna control them and get them to do the right things and get them to have the right incentives, the right training, we need to be in control of it because when our clients, a lot of the business owners are in control of these BDMs, they fall short of doing a good job at training them, keeping them accountable, supporting them, et cetera. because you're busy, you have a lot of stuff on your plate. You don't have time to babysit a new BDM. Right. A of yeah. And a lot of times you're getting a BDM because you maybe aren't good at sales or you don't enjoy it. So you trying to train them is kind of like the blind leading the blind. And so we're going to help with this. that's... ⁓ say too much more than that because we're still figuring out the details. We did give a very very sneak preview to one of our clients who before we even got done explaining it he said like eight times he's like I'm in. Yeah just sign me up. sign me Take my money, do it. So he's like yeah I think we're on the right track and it's going to be revolutionary to the industry and the BDM side specifically which I'm really excited about. I'm tired of seeing broke property managers and I'm tired of seeing property managers struggle with hiring. So I think we're just going to step in and fix it. This is the announcement. So by the time you hear this recording or if you see this live, reach out to us and say, hey, I want to hear about the DoorGrow door. What is it? Engine? Machine. DoorGrow door machine. So find out about the door machine. Yeah. money machine, maybe it'll be the money machine. But ask us about the machine, right? And we'll know what you're talking about. And we can let you know the details and I think it'll be pretty exciting. this will be a game changer. It lowers your risk and it helps us make money, you make money, BDM make money. It's a win-win-win for everybody. All right, that's our sneak peek. We are thankful for you all. Thank you for your support. Thank you for... and caring about what we do. Thank you for changing the industry. And I am really excited to do more of that. That's what we're all about here. those of you that are along for the crazy ride in the property management industry, we appreciate it. All right, that's it. Until next time to our mutual growth. Bye everyone.  

Send us a textWe trace Natalee's move from New Zealand to Perth and the hard restart that forced her to re-learn laws, rebuild confidence, and reclaim her BDM voice. Practical tactics, honest mindset shifts, and a simple system for turning fee-driven inquiries into long-term relationships.• learning the differences between NZ and Australian legislation• rebuilding confidence with warm calls and proactive education• earning certification fast while moving a family• a BDM day structure anchored in fieldwork and readiness• running an office on wheels with proposals and stats• simple video strategy: record, post, don't rewatch• handling fee-only calls with clear comparisons and follow-up• using flat days for research, training, and mindset resets• community over competition and the power of showing upIf anyone wants to reach out and ask any questions, I mean, you can see how open Natalee is. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Insurance Plus.The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium  in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management This podcast is sponsored by West Oz Trades.West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western AustraliaSupport the show

• Used Google Earth and satellite imagery to assess exterior home condition and offer free painting estimates by text • Covered full exterior painting scope including trim, doors, garage doors, ground level, and pool patios • Promoted Paisley Painting's quality, detail, and customer satisfaction • Live broadcast from the Just Call Moe Studio and show open for A Mediocre Time with Tom and Dan • Introduced guest comedian Amy LaCoursiere • Joked about medication changes and mental health among comedians • Promoted the Just Call Moe free Christmas party with RSVP, location, Elf screening, Santa photos, mascot meet-and-greet, and football-friendly timing • Talked about Mo hosting free community events without profit motive and personal ties to the venue • Reflected on venue changes, smoking restrictions, bar nostalgia, food love, soup jokes, and interior artwork • Amy shared stories opening for George Wallace and why performing with him felt career-defining • Praised George Wallace's energy, longevity, crowd work, positivity, meet-and-greets, and cross-generational appeal • Compared Wallace and Seinfeld, fame then vs now, authenticity, persona, and modern comedy visibility • Noted sold-out shows running long, late-night scheduling issues, and venues running out of food • Florida stereotypes, Diet Mountain Dew jokes, health judgment mockery, and soda culture humor • Deep dive into Andy Dick, addiction cycles, fame, recovery stories, Steve-O comparisons, and aging comedians moralizing • Bart Marek Team shout-out, milestone BDM home sale, and Rankin & Bass–style holiday pillow gifts • Long debate on food-delivery tipping, standards changing, $2 tips, driver pay, platform practices, and resentment • DoorDash pepper-spray incident breakdown, motives, tip visibility, cameras, legality, and anger overriding logic • Delivery apps vs driving yourself, cost, cold food, quality decline, sodium concerns, and Orlando sprawl issues • Proposed delivery standard: tip as time/distance bid, roughly $5 minimum plus about $2 per mile ("Justin rule") • Music talk: household musicians, home studio, rehearsal livestreams, monetization, Teenage Bottlerocket, and Justin Bieber examples • Music recommendation: Sunday Mourners – "Careers in Acting" • Sponsor segment: Modern Plumbing Industries, preventative maintenance stories, flood avoidance, and reliability • Merch deadline reminder for shirts and straw hats before Christmas • Plugged comedy events, Florida Comedy Coalition nonprofit, venue challenges, and Scary Mondays open mic culture • Florida Highwaymen history: Black landscape painters, segregation, bank sales, mass output, Florida imagery, and modern value • Listener call with personal Highwaymen art, Treasure Coast hotspots, nostalgia for banks, small-town Florida, and local landmarks • Ozzy tribute drum-off analysis featuring Barker, Chad Smith, and Danny Carey, groove vs flash, and why audiences misjudge solos • Broader art debate: skill vs emotion, insiders vs casuals, skating analogies, restraint over spectacle • Roller skating and roller derby stories, aging bodies, muscle memory, hustling jokes, and physical punishment • Nostalgia for old radio humor, memes, cubicle culture, and generational awkwardness • Sponsor: Fairvilla Megastore for quirky last-minute holiday gifts and extended hours • Voicemail segment, app improvements, faster episode drops, and holiday takeout talk • Holiday food planning: burrito bar, cooking with kids, homemade routines, catering vs Cracker Barrel convenience • Gift-identity rants: snow globes, themed decor traps, Florida beach bathrooms, clutter, and ruthless decluttering • Childhood sleepovers, looser parenting eras, bars and rinks as hangouts, and shifting norms • Grocery talk: Kroger delivery ending, Publix dominance, Walmart reality, alternatives, and family Walmart memories • Target decline complaints, dirty bathrooms, gut-health jokes, and morning shopping habits • Shared guest social handles, name-spelling confusion, heavy production schedule, holiday content push, and closing remarks ### • Social Media: https://tomanddan.com | https://twitter.com/tomanddanlive | https://facebook.com/amediocretime | https://instagram.com/tomanddanlive• Where to Find the Show: https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw | https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/• Tom & Dan on Real Radio 104.1: https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s | https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/• Exclusive Content: https://tomanddan.com/registration• Merch: https://tomanddan.myshopify.com/

• Holiday food, fellowship, and Hollerbach's holiday events • Krampus vs. St. Nick wrestling and stoner-Santa jokes • Photos with St. Nicholas, gifts for kids, German décor, holiday market, and Haribo talk • Colette Fehr joins the Friday Free Show • Thanksgiving camping recap and Giant Recreation World promos • RV rentals, luxury setups, and modern RV color trends • Jokes about Tom's ancestry, DNA-test surprises, and secret-family discoveries • Emotional impact of unexpected biological relatives • Promotion of Colette's book *The Cost of Quiet* and her packed launch schedule • Challenges of book promotion, media spots, and hosting two podcasts • Love Thy Neighbor podcast rankings and availability • Book themes: expressing needs, avoiding self-abandonment, changing harsh self-talk • Everyone—including therapists—struggles with self-doubt • Colette's appearance on a hostile debate podcast and the misogyny she witnessed • Troll backlash toward her and OnlyFans creators on that show • Silver lining: landing a Godmothers bookstore event • Reality of non-celebrity book promotion and publisher expectations • Idea for a behind-the-scenes radio-era book • Inspiration for her book: 14 years of therapy work and personal divorce • Traditional publishing gatekeeping and landing a Penguin Random House deal • Traditional vs. self-publishing and the benefits of a major publisher • Visiting the PRH building and joking about real penguins • Upcoming podcast with her husband and his anxiety about it • Couples therapy experience, communication work, and opposites-attract dynamics • Remote recording setup (Winter Park vs. Dubai) • Normalizing messy but functional marriages • Critique of "too perfect" self-help gurus and Liver King deception • Scandals rarely ending creators' careers • Ethics and the choice not to scam audiences • Persona amplification online: wrestlers, radio hosts, trolls • Perez Hilton's shift away from aggressive trolling • January 29 book-launch event details and book-purchase ticketing • Purpose of the book: helping people communicate, not chasing fame • Complaints about Tracy's gift-bag photo incident • Introduction of metal band Ousted and marijuana-card sponsors • New Tom & Dan merch announcements • Kids listening to the show and Elf on the Shelf traditions • Increasingly elaborate elf setups and AI-generated elf videos • Debate about AI "magic" vs. childhood imagination • Ethical concerns about realistic Santa/elf AI footage • Parents' fear of lying, trust issues, and when kids learn the truth • Commercial AI services selling holiday overlays • Escalation worry: parents overextending the magic • News about Frosty voice actor Jackie Vernon having secret families • How secret families form, motives behind them, and emotional fallout • DNA tests revealing hidden relatives and identity crises • Debate on whether someone with two families can be a "good dad" • Childhood memories of sneaking out and risky teen behavior • Modern over-monitoring vs. allowing independence • Phones as anxiety amplifiers, GPS glitches, and negative alerts • Desire for unplugged family vacations • Tromp family shared-delusion case and folie à plusieurs explanation • Emotional contagion, fear contagion, cult-like dynamics • Transition to therapy topics: clients falling for therapists and transference • Therapists maintaining strict boundaries and ethical rules • Reasons for firing clients and confidentiality limits in couples therapy • Misconception that couples therapy is about "winning" • Etiquette of seeing clients in public and HIPAA challenges • Therapists declining gifts and the feelings that creates • Colette wrapping up, promoting her book, and plans to return • Show reminders about next Thursday's episode and upcoming BDM show ### • Social Media: https://tomanddan.com | https://twitter.com/tomanddanlive | https://facebook.com/amediocretime | https://instagram.com/tomanddanlive• Where to Find the Show: https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw | https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/• Tom & Dan on Real Radio 104.1: https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s | https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/• Exclusive Content: https://tomanddan.com/registration• Merch: https://tomanddan.myshopify.com/

This most replayed episode features Samantha Priddis, a standout BDM who's proving that growth is absolutely possible–even in a slowing market. As vacancy rates rise and investor urgency cools, many property managers are left questioning their next move. Samantha shares how her relationship-first mindset, clear and honest communication, and next-level organisation are helping her continue to grow and support landlords through uncertain times. Her approach is a refreshing reminder that with the right mindset and systems, success isn't just possible–it's sustainable. If you're feeling stuck or unsure how to grow right now, this episode is your spark to think differently, act confidently, and shift into a smarter growth strategy.Listen to the full episode:Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9fApple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639Watch on YouTube: https://www.youtube.com/@thatpropertymumConnect With Samantha Priddishttps://samanthapriddis.com/https://www.instagram.com/samantha_priddis/https://www.linkedin.com/in/samantha-priddis-investor-consultant-property-manager-b24299234/

I'm diving into one of the hottest topics in our industry right now: building a powerful personal or professional brand on social media. It's something I get asked about constantly, and the truth is, whether you're a BDM, property manager, or agency owner, your online presence is your digital handshake–it matters more than ever. I'm joined by a social media expert who shares game-changing insights on how to show up online with confidence, clarity, and consistency.We unpack the platforms you should be focusing on (hint: Instagram and LinkedIn are gold), the power of reels and carousels, and how to finally stop overthinking your content. If social media has ever felt overwhelming or like a total time suck, this conversation will shift your mindset. We talk about real strategies for staying consistent, creating authentic content, and making it all feel less like a chore and more like a magnet for your dream clients.In this episode, I also introduce two tools that can seriously lighten the load–Cameo, the property management software streamlining how we work, and my own Done For You Services that helps you show up online without the stress. This episode is packed with value, real talk, and practical steps to help you build a brand that gets noticed. If you're ready to elevate your presence and attract more leads, don't miss this one!“If you're not active on the various social media platforms out there, customers forget you exist and begin communicating with your competitors.” - Charlize WalkerWe cover:Importance of building a personal or professional brand on social media for property management and real estate.Overview of social media usage statistics and their implications for businesses.Benefits of social media for businesses, including cost-effective marketing and enhanced customer service.Discussion on selecting the most effective social media platforms for target audiences.Types of content that perform well, particularly video content like Instagram reels and carousel posts.Emphasis on showcasing the personal side of businesses to engage audiences.Introduction of Cameo, a property management software designed to streamline operations.Overview of Done For You Socials, a service that assists real estate professionals with social media management.Strategies for content creation and client involvement in the social media process.Success stories highlighting the impact of consistent social media posting on business growth.Join my new Course - DIGITAL AND AI ACADEMY

Do you enjoy property management? It's often a thankless industry, and it's easy for property management business owners and their team members to become unhappy and burnt out. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Ashleigh Goodchild, the voice behind PM Collective, to explore what it really takes to build a property management career that you can enjoy. You'll Learn [01:06] Importance of Having Support  [08:01] Community-Led Learning for Property Managers [15:07] Structured Management vs. Random Leadership [21:36] People-Centric Property Management [32:41] Making the Invisible Visible Quotables "There's so much help available out there. And a lot of times we just don't ask as entrepreneurs." "The slowest path to growth is to do it alone." "A lot of people don't actually see what we do. And I think that's where you've got the opportunity." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Ashleigh Goodchild (00:00) Generally churn rate and loss rate for businesses can range anywhere between 15 and 30%. Our office is sitting at about 5%. we've got 1200 doors, to have that 5 % churn rate actually considered really great. Jason Hull - DoorGrow (00:05) Yeah. Welcome everybody. I am Jason Hull, the owner and founder of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. We've talked to thousands of property managers, helped them add hundreds of doors, help them increase profit, simplify operations, get themselves out of the business more and more. And we believe the good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships and residual income. We are on a mission to transform property management business owners. and their businesses. want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. So my guest today is Ashleigh Goodchild. Welcome. She's the voice behind PM Collective, the art of property management. together, we're going to explore what it really takes to build a property management career that you can enjoy covering the balance between structured management and random leadership, how to create workplaces people actually want to stay in, and Ashleigh's vision for a more human, less transactional industry. So Ashleigh, welcome to the show. Ashleigh Goodchild (01:35) Thank you so much for having me. Jason Hull - DoorGrow (01:37) So let's give us a little bit of background on you for those that don't know you yet, that maybe you're listening. How did you get into entrepreneurism? How did you get into doing what you're doing now? Give us some of the backstory. Ashleigh Goodchild (01:52) Yeah, so I started real estate back when I was 18 and like many people just falling into it and I was placed into an office that had a business owner, one was an air hostess and one was a pilot and really had no idea of how to run the business. So at that age of 18 and not knowing any better, I just jumped straight into the business and started helping them quite a lot. And then As I went on in my career, I then started my business, SoCo Realty, when I was 23. So I've had that business for 20 years and I've had a very blessed property management and business ownership life. I do say though that when I was 23 and when I started the business, I don't think it would have mattered what I was doing. It wasn't actually about the property management. It was actually probably about business ownership that I was drawn to. And I think I always say, even if I was a hairdresser at 23, it would have been a hairdresser shop that I opened up, just happened to be working in property management. So I've been running that and I've had a very blessed property management life. I always feel a little bit guilty when people talk about the roller coaster of their property management businesses, because I don't feel like I've had that. Or if I have, I sort of feel like maybe I just didn't sweat the small stuff. And so that led me into... Jason Hull - DoorGrow (02:50) Yeah. Yeah. Ashleigh Goodchild (03:10) running and founding PM Collective, which was bringing in a peer-to-peer mentorship and training Australia-wide where we run 200 coffee and conversations every year. And we really support each other in the industry just by that casual learning from each other. Jason Hull - DoorGrow (03:27) That's awesome. So they're getting together, hanging out with each other, sharing ideas, and you're kind of the facilitator in this. Ashleigh Goodchild (03:35) Yeah, we do it Australia wide. have loads of hosts around Australia. So other people like myself who want to give back. So it's a great opportunity for people to give back. We've actually run a couple over in the US as well. And we have just had one in New Zealand. So the idea is that it allows people in the industry who have been in for a long time, like I said, to give back to the industry and help the the younger ones that are coming in to really learn to enjoy the career as well. So it's really great. Jason Hull - DoorGrow (04:04) Yeah, you know, it's amazing how much help is available and how willing people are to help. Yeah, I'm reading a book right now by Simon Squibb, I believe is his name, something like that. And it's it's about like following your dream and having a dream. But he said he created an organization that. I guess over in the UK, but he created this organization that allowed people to either help. fun people's dreams or for people to get their dreams launched. And he said that they had way more people. He thought everybody would be wanting to get the dream and their own dream met. He said they had way more people offering to help those that had a dream. And so, and he was talking about how much help is available. So. There's so much help available out there. And a lot of times we just don't ask as entrepreneurs. know, there's this funny thing that when we start out as an entrepreneur, we've kind of come through this whole world where we're such a minority, because most people on the planet are not entrepreneurial currently. And so we get a lot of feedback that we're weird or that we're different or that we're strange. And so we learn to kind of isolate. We start to recognize, I'm different and there isn't a lot of help or support. which is kind of an inaccurate viewpoint, but we kind of view ourselves as an island. And then we start our journey as an entrepreneur and we usually think we're gonna do it all ourselves. We're gonna read the right books and watch YouTube videos and we wear it as a badge of honor. I'm gonna get this thing started and do it all alone. that's, as I say at the end of my podcast each episode, that's the slowest path to growth is to do it alone. Ashleigh Goodchild (05:40) I think as well, like we find that a lot of people are really great at their jobs. They're either, you know, great property managers, great BDMs, and they have people around them that say, you know, you're so good at what you do, you should go open up your own business. And I don't think people actually realize there is, it can be really hard to start your business. I mean, you've got the logistics side of things, but you just assume the phone's going to keep calling and start calling as soon as you're out on your own. Jason Hull - DoorGrow (06:02) Yeah. Ashleigh Goodchild (06:09) And I think that that's one of the biggest things that I see people underestimate. And so to be able to give them that support and not be forced to sell their business because it's just got too stressful. I've got one of my clients where she had her own property management business when she was in her twenties. And she ended up selling it because it was just too much to handle at that age. She didn't have the support, you know, 10, 15 years ago. Jason Hull - DoorGrow (06:14) Yeah. Yeah. Ashleigh Goodchild (06:36) And I remember her saying, I wish PM Collective was around because I wouldn't have sold my business. But now I can have the stamina for my business because I've got that support around me. So I think that that's where I'm seeing a really big gap. people who think, you know, people who are great at their job, which means that they think they're going to be great at business ownership, which is not always the case as well. Jason Hull - DoorGrow (06:57) Yeah, there's a great book on that exact subject. It's called the E-Myth, the E-Myth Revisited. And in this book, E is entrepreneur, it's entrepreneur myth. And basically the summary of the whole book is if you think you, if you've learned how to do the technician level work, you like you have learned how to bake really great cakes. The myth is that now you think, well, I could go start a business and start a bakery making cakes. But a business involves a lot more. A business involves marketing, sales, accounting, you know, a lot of different stuff that is outside the skill set of baking a cake. And so the same thing with property management. Some people are like, I've managed properties for a while, or I've done business development for a property management company, done sales for a while. And they think I could now go start a business doing this. And that's the technician level work. That's not the business ownership type of stuff. then that's where things get a little more difficult. Yeah. Ashleigh Goodchild (07:57) read that book it's actually a really great one for newbies in the business. Jason Hull - DoorGrow (08:01) Yeah, yeah. So yeah, I love that. So how does the PM collective work? How are you getting people together? How do you facilitate this? What does a typical meetup look like? How do you make these connections? Ashleigh Goodchild (08:13) Yeah, so we very much just have hosts that reach out to us and they see a gap in their location. And then they just give me, they have to give me three dates, times and locations. And I just set them up online for them. So it's relatively easy for the host. Everyone just rocks up. It's very, very casual. They grab their own coffee, they take a seat and the host is there just to sort of welcome everyone and sort of facilitate it to a certain point. We have the groups, they can range anywhere in size between four people to 20 people. And to be honest, even the groups of four, I find are so important because I find that the intimate conversations are so much stronger in those small groups and people really open up. And the conversation could be about anything. It could be about... certain products that we're using. might be about some subscriptions. It might be about what's currently not working, what demos we've had, what problems we've had. And I find in that smaller group, people definitely open up a lot more and get that real, really good support that they need. Sometimes it's we chat on a personal level. Again, that comes down to people that are personally happy, I believe make the best. employees and their best employers. And it's really important that we look after people's personal state and having those personal conversations and those opportunities to vent, think are incredibly important in that environment as well. And then we have a big mixture. So we've got some groups where we get a lot of BDMs come along, some where it's just the solo printers, some where it's the referring partners, they sort of just all find their own vibe. But one of the biggest things that has been really important is that consistency. So knowing the for the public to know that we're going to show up every single month at this location. And we're here if and when you need us. That consistency is really important. So really casual, you don't need to buy a ticket or anything like that. And I think that really what's made them successful though is that consistency. Jason Hull - DoorGrow (10:15) Got it. So is how does the PM collective have the bandwidth to facilitate this? How do you guys make money? How does that work? Ashleigh Goodchild (10:23) So we don't, we sort of run it as a bit of a not-for-profit, even though it's not registered as a not-for-profit. So the purpose is very much community-led learning. And I guess on a personal level, I run my own business, my own real estate business. So for me, that's my bread and butter, and this is really what's considered my passion project. So this is sort of more my legacy, I guess. And, you know, I've got the time and the energy. Jason Hull - DoorGrow (10:27) Okay. Ashleigh Goodchild (10:48) to and the love to do it. So that's what I do. We have got great sponsors who help support our podcast and cover the cost for the membership and things like that. And we've got a membership base, which would be say, I guess on the smaller medium size. And over time that will grow. But for now, the support is really where it's at and we're driven by that with no need. for any strong monetary value coming through at the moment. That might change in 10 years, but for now and the last five years, it's been perfect. Jason Hull - DoorGrow (11:19) Well, mean, it sounds like the people that are really giving to this community like yourself probably have some of the healthiest businesses because the people that are in over their head don't have time to go hang out or go to lunch or to meet up with people. so, you know, that, and that, you know, that allows people to come in that maybe they're are struggling to meet and hang out with people that are in a healthier place and kind of lend them a hand up. Right. So. Ashleigh Goodchild (11:32) No. It's interesting because in Australia, we've got what we call CPD points. don't know if you've got them, where they're like compulsory development points that you've got to do to hold your registration. and our events, they are not CPD registered, which means that people don't come along because they are coming because they just have to be registered and they just have to do so many points. They come because they actually want to come along. Jason Hull - DoorGrow (11:57) Okay. Yeah. Ashleigh Goodchild (12:12) And I think you'll find that that has made a massive difference with the vibe. Like we had an event the other night, because we sort of run the separate events as well. And, you know, everyone comes along, they're catching up, they haven't seen each other for a couple of months. And it really feels like someone's birthday party. But the important thing is that people are there because they want to, not because they're going to get a CPD point attached to it. And you really can feel that difference in the vibe. Jason Hull - DoorGrow (12:37) Got it. Okay, well, let's take, I'm gonna do a quick word from our sponsors. This will be relevant. If you are a property management business owner, you're tired of getting tangled up in numbers, KRS SmartBooks has your back. They specialize in property bookkeeping for small to mid-sized managers who'd rather focus on, well, managing. So with over 15 years of experience in real estate, accounting, they're pros in Appfolio Yardi and all the top property software. Trust them to make your monthly reports hassle free so you can get back to what really matters running your business. Head over to KRSbooks.com to book your free discovery call. And so maybe that'll help you have a little more time to get back to the property management community. All right. So back to what we were talking about, Ashleigh. I love, I love this idea. I love that you've facilitated this vehicle for everybody to get together. You just, resonate positivity and I'm sure that kind of sets the tone for the group that people are kind of attracted to. And I've been part of groups where the leaders are very positive and it's just a different category and group of people. There's a lot of people that are helpful, positive. I'm in masterminds like that. And then there's others where the leader is more kind of like a dictator cult leader and like, it's just a very different environment. And there's a lot of guilt and a lot of shame and stuff like this, right? and, I've been in some men's programs and things like that that were like that. And it's just, you know, it's a totally different environment. So you've created, and so this is really, I think a strong Testament to you. How many, how many people are involved in this throughout Australia and beyond. Ashleigh Goodchild (14:13) should know the answer to that and I don't. And I would probably say there would be around 20 hosts around Australia. So 20 people, have started having visionary leaders in each state and to help sort of help me control the states. But yeah, about 20 hosts. But then like I've got, for example, an audio summit coming up. Jason Hull - DoorGrow (14:21) Wow, OK. Yeah. Ashleigh Goodchild (14:37) And that's got 17 leaders in Australia doing an audio summit for me. And we're doing 17 days of tips and tricks. So there is a lot of people that make up all of this, a lot of other coaches and trainers that give their time and their knowledge as well to it. So it really is a big project. in total, I'd say there's probably about a good 40, 50 people from coaches, trainers, leaders. who facilitates some sort of knowledge base for me on all these events. So pretty lucky. Jason Hull - DoorGrow (15:07) So describe to me the difference between structured management and random leadership. Ashleigh Goodchild (15:13) Yeah, so that's something that I practice inside my real estate at SoCo. And one thing that I've learned from other people and other leaders is when we do, obviously you need structured management, in terms of processes and procedures and all of that, and that's fine. But when it comes to leadership, sort of what you talking before about the dictatorship, I feel like I probably practice servant leadership a lot more. practice servant leadership at SoCo, which is the real estate, and I practice servant leadership in PM Collective. And very much I do picture myself or feel that I'm a leader from the bottom and that you just tell me what you need and I will deliver it for you. So I do that both in PM Collective and SoCo. And that's where the support comes from. The random leadership, I think, has been something that has really helped me keep long term staff. I'm known in the industry for having a long term team. anywhere between sort of seven years and 15 years average for property managers, which is great. And one of the things I would say have helped me and I have to say I haven't done this on purpose. It's just the way that I've done it. And I now I reflect back on it. I can see how it's worked. And if we were to every single year, give our team a Christmas bonus every single year, they're going to expect that. And if one year you don't do it because you can't afford it or something's changed, people are going to start getting a little bit ticked off because it's like, where's my bonus? get one every year. And I think the same goes with the Jason Hull - DoorGrow (16:52) become expected.   Ashleigh Goodchild (16:54) very much expected. And I think when we start getting, creating expectations with our team, that's when we can start getting a little bit of conflict. And I've seen it in a lot of agencies. So where I, I, I think what I think works really well is things like we might as an office randomly buy someone a coffee, or we might just randomly say, Hey, let's go out for lunch, or randomly, we'll do a Christmas bonus randomly. We might shout everyone a voucher for a massage. All of those random things mean so much more to your staff and they appreciate it so much more. Even if it was that $5 coffee or that random walk or that random time that you're giving, I just find that that doesn't set up expectations and people appreciate those little things a lot more. And like I said, it's not something that I went and said to myself, this is how I'm gonna manage my team. It's something that I just did naturally, probably because I'm a little bit scatty and I probably was, you know, not very good at keeping things consistent. But now that I look back on it and I can see that that 100 % has played a massive part in creating a really healthy long-term team. Jason Hull - DoorGrow (18:07) Yeah, that makes a lot of sense. know, yeah, giving gifts means a lot more or giving experiences or doing things means a lot more than, you know, than just a bonus that they're expecting at the end of the year. And most people aren't actually money motivated. BDMs usually probably should be a little bit and maybe entrepreneurs, but that's the mistake entrepreneurs make is that we assume everybody else likes money as much as we do. A lot of times. And so we try to bonus people or reward people or motivate people with money. And a lot of times that backfires. And because most people aren't money motivated or money driven, know entrepreneurs listening right now are like, what? That makes no sense. I don't understand it, but yeah.   Ashleigh Goodchild (18:48) I think a lot of businesses as well, they try to manage their team by textbook and you know, the textbook says, we should give people their birthdays off or a textbook says we should, you know, we should do a bonus at Christmas or whatever it might be. But I think, you know, really getting to know each person and I know who in my team values me sitting down and talking to them and asking them how their weekend was. However, if I went and did that to someone else in the team. That'd be like, you just go away. I'm trying to work here. And I, I, I, yeah, I know what, what each person needs to be happy. One thing that I found more recently is that if your team can have a hobby, that is probably the biggest thing to create a happy team and hobbies prevent burnout. And I think that when we get a lot of people in the industry where all they do is work and family, work and family, they don't have anything in between. And so like one of my girls, she loves to play golf. She really young girl, 21 years old, plays golf semi-professionally. And she had asked whether she can start having some private coaching on Tuesday afternoons. So she was going to come in a few hours early. And I was like, absolutely no problems at all. Because if I give her that Tuesday afternoon off to go play golf, there's something else that she loves. I just find that, you know, people have to have other things they love just besides, yeah, besides the work and family. And that's something that I feel like I really try to encourage with everyone in industry is find a hobby if you're feeling stressed. And you know, and a hobby is not, you know, reading a book or something like that. It's actually like playing pickleball or netball or coaching a team or it's something specific. Jason Hull - DoorGrow (20:37) Got it. OK, so you're encouraging team members to have hobbies. And that allows them to maybe have a little bit more to bring to the table in terms of energy and life, it sounds like. Yeah. Ashleigh Goodchild (20:42) 100 % Yeah, yeah, it just allows them to enjoy enjoy work. And like I said before, you've got to have them they need to have a happy home life for them to perform well for your clients. It's really, really important. You can't, you can't have them having a tough personal life at all that's going to affect you and your clients. Jason Hull - DoorGrow (21:10) Got it. Yeah. Yeah. There's a, there's a really good book called giftology by John Rulin. And he talks about the benefit of giving gifts, gift giving, to basically for almost as marketing or do increase referrals or to increase retention. But the same thing applies to team members. These doing these random things, sounds like a really solid idea. And then also encouraging hobbies I think could be really beneficial. So, So explain your vision for a more human and less transactional industry. Ashleigh Goodchild (21:43) So in Australia, have starting to become quite reliant on our offshore staff and our offshore team. And I'm assuming that that's everywhere. Would that be the same with your businesses? Jason Hull - DoorGrow (21:55) Yeah. Yeah, I would say so. There's a lot of people that are hiring VAs in the Philippines or Mexico for sure. Ashleigh Goodchild (22:02) Yeah, I mean, and whether it's part of your business plan or not, you know, I fully respect that. But what we've found in businesses is that by passing on the transactional work to our offshore team, and transactional, mean, collecting the rent, arranging maintenance, sending out inspection letters, you know, all of that sort of admin tasks, we're finding that that's really not where the value of a property manager or business owner is anymore. Jason Hull - DoorGrow (22:19) Mm-hmm. Ashleigh Goodchild (22:31) And so what we need to do is to move our skillset into more of a consulting role. We currently have been doing for a number of couple of years and I teach this a lot to other officers is what we call an annual investor audit. So our annual investor audits, they are 30 minute consults with every client and we are going diving straight into all the holistic side of their property because we need to make sure as a business that our clients are emotionally well and financially well. If they're emotionally and financially well, they're going to keep their investment property. The minute that they're stressed and not making money is the minute that they sell. And obviously that's not what we want in the businesses. So to do that by checking in with them, we are talking to them about any red flags we see with their tenancy with their rent or their inspections.   Jason Hull - DoorGrow (23:10) Yeah. Ashleigh Goodchild (23:27) We're talking them through and helping them understand what level of maintenance is considered normal or excessive in their property. If they're not spending enough maintenance, we're talking to them about ideas they've got for future renovations. We're talking to them about what their mortgage rates doing, how are they feeling? Are they positively geared or negatively geared? Is there any circumstance that's coming up in the next 12 months that we should make a note of that might cause them a little bit of stress? We are... Talking about all of those things on a real conversational level and it allows us to pick up trends of what that client's plans are. Are they planning on building a portfolio? Are they planning on selling in six months? Are we going as an office to see a huge wave of clients starting to sell? Is that something we need to protect that, you know, as an asset in our business? And so when we start getting into that consultancy role, it's no different to your accountant organizing a tax planning meeting. you know, in April, for example, that's exactly what we're doing. And we are planting seeds for that client so that they're never surprised when we call them up to say, Hey, your rent's gone backwards, or you got to spend $10,000 on the property. And that has been incredible. It's not only been something that's helped our churn rate. Generally in Australia, churn rate and loss rate for businesses can range anywhere between sort of 15 and 30%. Our office is sitting at about 5%. For it so for a large, a large office with we've got 1200 doors, to have that sort of 5 % churn rate is is actually considered really great. And I do put that down to the annual investor audits. And in addition, though, it allows the business owner Jason Hull - DoorGrow (24:52) Yeah. Ashleigh Goodchild (25:10) to take control of their asset and not to have to maintain that relationship. Because at the end of the day, I'm very passionate about that that client is my client as the business owner. And I need to keep that relationship up. And if I put all of that responsibility onto the property manager and my property manager leaves, I've got a risk that that client is going to follow the property manager. So that's a little bit of my of the importance and responsibility I take as a business owner. So they have been an incredible game changer for retention, but it's also helped uncover new business opportunities because when we've done these for our clients, we've never sort of asked them, do you have any properties? But so many clients have actually said to us, that was so good. Can you do it for my other property? And I'm like, sure. Where's your other property? and got the address and we've subsequently got the business of the because the other agencies weren't doing it. So obviously over time, more offices will start doing it. But that's just a great example of elevating the human side of property management. And we started introducing these in our business, like I said, a couple of years ago, I now teach them to other agencies around Australia. And then as soon as we can get, you know, a really good percentage of businesses, all bringing these in as just a natural part of the business, then we will that's how we see the industry elevate. And then that's just going to be considered a normal thing like checking rent arrears. And so that's really my vision to, to bring in things like that. I've been trialing, I do a lot of like mirroring in the business. So I trial things in my business first. And if it works, I will put it out to the industry. the other trial that I did was, which actually didn't work. And, it was about, I had a junior property manager and we had a lot of clients that we were losing from, from fees from owners being fee driven. And I thought to myself a little bit like a hairdresser. You've got a junior apprentice to cut your hair. You've got a senior stylist or you've got the director. And I thought to myself, I'm actually going to do a fee schedule with a junior rate. So if you want to, if you're fee driven and you want a junior to look after your property with less than one year experience, this is the fee. And if you want a senior, this is the fee. Now I thought that everybody would jump at the junior fee schedule because everyone seemed to be fee driven. What was so interesting is I did this trial for 12 months and I probably had 3%, maybe 2 % of clients actually say, I'll go with the junior fee schedule. Every single person said, thanks, but I think I'll stick with a senior. And I think that that's a great example to showcase that investors do want the experience. They want the peace of mind. And we all thought they wanted cheap fee schedules, but when given the opportunity for the cheap fee schedule with a junior, they didn't take it. So I thought that that was a really good example. Yeah, I know. Jason Hull - DoorGrow (27:49) Mm-hmm. yeah. I could talk about that for an hour. We've tested a lot of stuff on pricing. Ashleigh Goodchild (28:10) But it was just a great test to do. I trialed it, it didn't work. So I've gone to the industry and I've said, given it ago, it hasn't worked. I'm now trialing a second option with fee schedules. And hopefully that works because I just feel like the industry needs to move just from the same fee schedules we've been doing for 20 years. It really is something that needs to be done there. So that's my next mission. Jason Hull - DoorGrow (28:14) Yeah. Yeah, I love it. I love the experimentation. So cool thing about my position is I get hundreds of guinea pigs. And so I do all sorts of testing. And so we could chat about some of that. We've done some fun stuff, but I love the idea of the annual investor audit. call those, we coach clients on that as well. We call those annual portfolio reviews and that's a great opportunity to get more referrals. great opportunity to get more reviews and testimonials. It's a great opportunity to create more connection with the client and to showcase what's invisible to them currently that you're actually doing work. And yeah, and it's going to significantly decrease churn. You mentioned churn maybe between on a lot of companies, maybe being between 15 to 30%. And if you're at 1200 units, I was doing math while you were talking, that would be between 180 to 360 units being lost each year. And so a lot of property managers don't pay attention to what's leaving and they think, well it's infrequent or they're selling their properties or whatever and they're not paying attention to that. They're so focused on how do I get more doors? And sometimes they're losing more doors than they're adding each year or they're just breaking even. And so they've been at the same spot for like a decade sometimes. And they're wondering, why does this feel like a grind? And they're not making progress. And sometimes you have to look at what you're losing and what's your level of service that you have there and how visible is what you're doing to your client? Because if it's not visible, they're going to assume, well, why do I even pay them? They're not doing anything. They're just collecting rent. Yeah. Ashleigh Goodchild (30:15) Yeah, it's like, I call it a, we've got a client success manager. And I think that that's a real missing part in a lot of businesses because we've got the BDM who brings in new business. We've got the property manager who maintains it, but the client success manager actually is what I call a BDM in reverse, because if they can prove your retention, that is growth. So therefore it is still a BDM role. Jason Hull - DoorGrow (30:21) Mm-hmm. Yes. Yeah. Ashleigh Goodchild (30:41) that you've got someone specifically for. So that's a real big missing part. And I think a lot of businesses when they don't have somebody specifically on that role. Jason Hull - DoorGrow (30:52) Yeah, I've been privy to see inside of a lot of different types of businesses and being in a lot of different masterminds. And one of the things that I've seen is that some of the most sales oriented organizations, like companies that they're focused on placing salespeople and hiring salespeople and stuff like this, they always have their best salespeople graduate to be on their client success team. is how they kind of position it. And they call that their second sales team. Because these are the people that get people to re-up or renew or continue on, or to bump up into a higher level program. so client success is your other sales team. their whole job is to decrease churn. Their whole job is to increase retention. So at DoorGrow our client success manager is my oldest daughter. And she does our client success. And she's got the personality for it. She's much more of a feeler than I am. She's much more about community than myself, right? I'm more of a logical thinker in a lot of instances. And so clients just love her. She does a great job. And so everybody should have client success. What's funny is in the property management industry, you hear the phrase property manager, but that's like this mystery sort of title that means a different thing to everybody you ask. And so for some of them, some people think their property manager is supposed to be a BDM also. I'm like, those are... probably different personality types. Some think they're the maintenance coordinator, but then they'll hire a maintenance coordinator and they call somebody else a property manager. so property managers also could be those client success people, the relationship builder. And so that's where it gets confusing is when we're, I hired a property manager. Well, okay, what are you having them do? I always have to ask because it's always different. So I don't know if you've noticed that in Australia, but. Ashleigh Goodchild (32:41) Yeah, and I think as well, like, I like what you mentioned before about how a lot of people don't actually see what we do. And I think that's where you've got the opportunity. Because I remember a long time ago, a client said to me, you know, wanting to negotiate on fees after a couple of years. And he said, you know, your job's easy, you don't, you know, the you don't have to do anything for your money. So therefore, you should reduce the fees. And I'm like, Jason Hull - DoorGrow (32:49) Yeah, it's invisible. Ashleigh Goodchild (33:07) Hold on a second, we've chosen a fantastic, perfect tenant. We do a lot in the background to make it look like we are managing it nice and easily and not creating any stress for you. Do you want me to create a problem tenant so it looks like that I'm doing work so that you can justify the fee? Because the fee is so, is reflective on you finding, it look like that we're having a very easy life. but that's taken a lot of skill and experience to do that. It's just so backwards, isn't it? That the way that they validate our fee, if we have got lots of problems and they think we're not worth our fee when we've got nothing to do and got a perfect tenant, which was the result of us putting it in the first place. Jason Hull - DoorGrow (33:34) Yeah. Yeah, I used to work in IT and one of the things I learned in doing IT and working on computers and networks is that if you make everything run perfectly, they wonder why they even pay you at all. And then I also noticed if there was a problem, they're like, why do we pay this person at all? There's now this problem with the network. so either way, couldn't win. So I learned I had to make the invisible visible. I had to tell them all the time, hey, I just updated this server. I just changed this. This has been improved. That's preventing these problems. And they're like, wow, Jason's on top of this. Jason's making everything run smooth. So I had to learn to be noisy. I worked at Hewlett Packard and I was in Boise, Idaho and I had a boss in Texas. And he would just look at our... he would message us all throughout the day through an instant message app or whatever. He would message us, what are you doing? What are you doing? And I was like, he can't see what we're doing. So I just started changing my status. I allowed you to put a little status, they use some Microsoft app, I can't remember Teams, I don't remember what it was. But I just would update it every day and I would say like throughout the day what I was working on in that moment. Updating this, working on this, doing this, and just what I was doing. And so then he started asking, what's your coworker? doing because we were a two person team that were over a big system. And he was like, what's what's what's Josh doing? Is he working? What's he? So he started to perceive that I was on top of things and working and this other person was lazy and not doing stuff. I'm like, no, he's working too. So yeah, but that's I sold, you know, we've translated that to helping clients make sure you're showcasing the invisible because they can't see it. Otherwise, you have to be noisy. And those annual reviews are a great opportunity to do that because you say Here's how many maintenance requests we've handled that you didn't have to deal with. Here's how much money has been collected. Here's the payouts that we've done to you. Here's all the stuff that we've been taking care of that's prevented you from having to deal with this. Here's how many calls we took. Here's how many tickets we handled. All these vanity metrics justify why they spend the money with you. So I love that you're reinforcing that idea. So for my clients listening. She said, and she's got 1200 doors, which is probably more than some of you. so Ashleigh, what do you feel like people are hearing your low churn rate besides the annual investor audits that you do and maybe having a client success manager. I don't, what, what do you feel like is really significantly reduced the churn rate down to 5%. I mean, that's significant in any business. Ashleigh Goodchild (36:25) Yeah, it would. You've got your audits, it would probably be I think myself being a director of the business who is 100 % active in property management and approachable is a really important word. Clients know that they can call me at any time they know that if one of my property managers is on leave, they can call me to handle anything that plays a massive part. And if I reflect on some of my clients, because we all get clients that, you know, maybe aren't happy with something or a little hiccup has happened, to know that my clients don't just silently leave and say, that happened, not happy, I'm gonna go find someone else. They always contact me first. I actually had one the other day to say, Ash, my property manager is really lovely, but I'm just feeling like I need someone with a bit more confidence. No problems at all. Let me move you to this person. The fact that they approach me first and give me the opportunity and know that they can call me to move them. I just take that with so much privilege because that doesn't happen in a lot of offices. If you're not approachable and your client would rather just leave the property, then bother coming to you because they don't think they're going to get heard. That's going to be a problem. So for me, that is massive. Jason Hull - DoorGrow (37:24) Yeah. Ashleigh Goodchild (37:46) And then probably the final thing, I think that our values really show through, through social media and my presence on social media, the fact that they know me on a personal level, they can see that I've got kids, they can see that I've done podcasts, they can see when I win awards, and embracing our clients on our journey and allowing them to see every part of me as a human being, I think is great. We do an annual an annual drive for a not-for-profit. support DB survivors quite a lot in our business and we promote philanthropic investing. And so the fact that we bring in our clients to be involved in that process by buying their clients, their tenants a hamper for Christmas to strengthen relationships has been a fantastic PR exercise with clients saying, you know, yes, please organize my 10 Christmas hamper and we're just so thankful to be aligned with a business like yours that supports, you know, good causes. It's those little things that I've probably played the biggest part in it, in their retention and client success. Jason Hull - DoorGrow (38:49) Love it. Yeah, I love that. A lot of property managers are so focused and business owners are so focused on thinking, what, how do I get more money? How do I take more instead of like the benefit of being involved in how much trust it would create to be involved in some sort of philanthropy or charity or something that's a bit more outward focus. And, and one of things we are really big on at DoorGrow is coaching our clients on finding a, in building out their client centered mission statement is figuring out. How do you make this vision bigger so that you're having a positive impact, not just for yourself, for the business, for your team, but maybe the community at large, maybe the industry at large? And what sort of impact and change do you want to see there and making that vision bigger? Because it allows you to attract team members that are inspired by a bigger vision, allows you to attract clients that resonate and are inspired by a bigger vision. And so you get better people all around. Ashleigh Goodchild (39:48) And it gives other people the opportunity to do good. And with our annual hamper drive, we did that last year. And all we did, we aligned ourselves with a not-for-profit hamper company, which is sort of like a by-product of one of the charities. And they support women getting back into the workforce. And so not-for-profit, we emailed all our clients and we said to our landlords, listen, if you've had a great year with your tenant, we would love to arrange a hamper on your behalf. It's $88. Jason Hull - DoorGrow (39:53) Yeah. Ashleigh Goodchild (40:16) and we'll take it from your rental income and we'll send it on behalf of you for Christmas. It's a great way to acknowledge you've had a great experience with your tenant and strengthen that relationship. And from that alone, just us doing OneDrive last year raised 14,287. And so this year we have now through PM Collective promoted that through other agencies to do the same. And I actually had an email from the CEO of the not-for-profit today and she said, Ash, I am just so excited to get these numbers back to you. We have had such a huge response from you and assitting against it. And I just can't wait to see what the figure will be because I know as an agency, we will do probably double and the fact that other agencies now will do good. It's just an example of the impact that we didn't realize we were having by giving our landlords the opportunity to do good, but then sharing that with other people to give them the opportunity for their clients to do good. It's just so wonderful on so many levels. And it's the same with our philanthropic investing. encourage owners who financially are able to rent out their home at a low market rate to a survivor of DV. Jason Hull - DoorGrow (41:19) Love it. Ashleigh Goodchild (41:29) to do it and you'll be surprised at how many people don't even know it's an option. It's not saying that it's right for every landlord, but there are so many landlords out there who have a vacant property and didn't even know that they could do this jump on board. yeah, giving those opportunities to people that didn't know that it was an option, I think is really great to see. Jason Hull - DoorGrow (41:50) Yeah, love it. mean, people want to feel good about themselves and, you know, being able to give gifts or being able to benefit others makes people feel good about themselves. And if you're giving your clients a chance to feel good about themselves, they're going to associate that with you. Yeah, that's beautiful. So, well, cool. I love all these different ideas and tips. think you've shared that. I love the idea of doing the annual portfolio reviews. love the idea of, you know, the Ashleigh Goodchild (42:04) Yeah. Yeah. Jason Hull - DoorGrow (42:18) charitable stuff, the philanthropy stuff. Love the idea of giving people a vehicle or some method to bypass the frontline staff person that they're assigned so that they can reach somebody that can maybe, if they want to complain about that, that team member or some, there's a, there's a gateway there or a vehicle there for them to do that rather than them just going, well, I guess I have to quit. I don't know. Yeah. So I love, I love these ideas. that I think anybody listening to this would benefit in decreased churn. Ashleigh Goodchild (42:40) Yeah. Jason Hull - DoorGrow (42:47) Well, Ashleigh, I appreciate you coming here on the show. How can people maybe get in touch with you or with your business or whatever you would like to share with others here in closing? Ashleigh Goodchild (42:58) Yeah, well, I mean, I'm very easy to Google. You can just Google Ashleigh Goodchild and hopefully find me there. But I am on Instagram and all the socials under PM Collective or under Ashleigh Goodchild. So I'd love to connect with anyone that finds me on those platforms. Jason Hull - DoorGrow (43:16) Perfect. All right, Ashleigh. We'll probably have to have you come talk to our clients sometime. I think that'd be fun. So, all right. Thank you, Ashleigh. Appreciate you coming here on the show. All right. So for those that are struggling in your property management business and you want to kind of get to that next level, make sure you reach out to us at doorgrow.com. We would love to facilitate or help you or see if we could help you with your business. Ashleigh Goodchild (43:21) Love them. Thanks for having me. Jason Hull - DoorGrow (43:41) If you felt stagnant for a while, also join our free Facebook, just for property management business owners at doorgrowclub.com And if you would like to get the best ideas and property management, join our free newsletter at doorgrow.com/subscribe And if you found this even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.  

In this episode of the REB Podcast, deputy editor Emilie Lauer sits down with Sarah Cincotta, founder of RISE with Sarah Cincotta, to explore how property managers and business development managers (BDMs) can build sustainable growth through strategic relationship building and personal branding. Cincotta reflects on her career journey, from managing a menswear store to overseeing 186 properties in a paper-based era, before transitioning into a BDM role where she set record onboarding results. The discussion highlights the pressures BDMs face, including resource constraints and gaps in director understanding, which can leave professionals uncertain about generating new opportunities. Cincotta champions a "draw-in" approach over chasing clients, built on four pillars: visibility, energy, clarity, and relatability, to create a magnetic personal brand. She stresses effective communication, self-awareness, and resilience as essential for building long-term client relationships. Looking ahead, she envisions BDMs taking on a more strategic role, advising clients on wealth creation and asset management rather than just property management. Her insights offer a roadmap for BDMs and property management leaders to leverage personal growth, strategic thinking, and relationship-building to thrive in an evolving real estate landscape. Cincotta will also be sharing her insights live at the upcoming REB Property Management Excellence Conference (PMX), where she'll guide BDMs and property managers on building magnetic client relationships and future-proofing their businesses for long-term growth. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

Have you ever felt like you're doing all the right things in your business – listing, leasing, managing – yet still feel invisible in a crowded market?Let me tell you a secret... It's not just about being good at what you do – it's about letting people see the magic that makes you different.In this episode, we're talking about something that can truly transform your career and your business – personal branding. And I'm not just talking about pretty headshots or a colour palette (although we'll touch on that too). I'm talking about the kind of brand that builds trust, draws in dream clients, and keeps your name front of mind – even when the market gets tough.We're diving into how your story, your values, and your vibe can create deeper connections and serious impact. I'll walk you through the simple but powerful ways to boost your online presence, showcase your unique voice, and finally stand out in a sea of sameness.Whether you're an independent BDM, a property manager wanting to grow your influence, or leading a team ready to shine – this episode is packed with actionable steps to help you start building a brand that's authentic, magnetic, and unforgettable. ”The Agents that can use AI well will win the new era. And that means using AI well to do the things that AI can do so it can free you up to do the things that AI can't do. And so what I see is the ‘AI can't do's' is the building relationships and having real empathy with your clients. If AI can free you up to do more of that, then I think that's how you win.” - Sam McleanWe cover:The role of AI tools in enhancing productivity and efficiency in property management and real estate.Importance of large language models (LLMs) like ChatGPT and Claude for communication and content creation.Development and application of custom AI agents for automating tasks such as email management and client communication.Use of customer profiling tools to personalize client interactions and improve service outcomes.AI's capabilities in conducting market research and competitive analysis for real estate professionals.The significance of maintaining consistency and transparency across online platforms for better client trust and AI rankings.Strategies for overcoming fear and overwhelm associated with adopting AI technologies.The future potential of AI in real estate, focusing on personalization and emotionally intelligent interactions.Recommendations for personal development resources and tools to enhance skills in the context of real estate.The balance between leveraging AI for operational tasks and maintaining human connection in client relationships.Join my new FREE Masterclass

In den 1930er-Jahren war der Bund Deutscher Mädel (BDM) fester Bestandteil des Alltags beinahe jedes Mädchens in Deutschland. Was nach unbeschwerten Freizeitaktivitäten wie Wandern, Singen und Sport aussah, entpuppte sich in Wahrheit als Teil eines umfassenden Erziehungsprogramms des nationalsozialistischen Staates. Der BDM hatte das Ziel, junge Mädchen zu gehorsamen, pflichtbewussten und körperlich robusten Frauen zu formen – zu künftigen Müttern, die im Sinne Hitlers den „neuen Menschen“ heranziehen sollten. Hinter der Fassade von Gemeinschaft, Idealismus und jugendlicher Lebensfreude verbarg sich ein perfides System politischer Indoktrination, das Millionen junger Frauen ideologisch prägte und in den Dienst der nationalsozialistischen Weltanschauung stellte.

Un nuevo proyecto dedicado a los eventos en torno al freestyle se presenta bajo el sello de Freestyle Kings, lo cuentan dos de sus creadores, Diego KNK de Fénix Battles y Marcelo Cortes, de Olimpo raps, que junto a Diego Lamarcha de Líneas Bravas, van a organizar la Final de BDM rap improvisado por parejas el 1 de noviembre en el Parque Grande de Zaragoza y el 8 de noviembre un concierto para presentar el proyecto en Madrid.

• MyEternalVitality.com & Dr. Powers sponsorship • Hormone therapy, women's health, and Andrea's progress • Colette Fehr shares her experience; Crystal's possible gluten allergy • Low testosterone, fatigue, and libido testing for men • Nutrition tracking and gut health discussion • Reminder: mention being a Tom & Dan listener for VIP care • Promo for Dr. Powers and MyEternalVitality.com • Friday Free Show with guest Savannah from Gatorland • Fans recognizing her in Tom & Dan shirts; awkward encounters • Seth Petruzzelli's infested boat and Halloween tease • Savannah's delayed visit after Australia trip; jet lag and illness • Eye infection story—stye, home remedies, heated needle, antibiotics • Working at Gatorland with eye patch; attacked by gator “Bullet” • ER visit, misdiagnosis, and frustration with healthcare • Ordered to rest for a month; pirate patch jokes and recovery • Stress-related styes, family history, and iHeart contagion jokes • Koala preview: “trash animals” tease • Music: Soft Cult “She Said He Said” • BudDocs.org with Dr. “Chan Latte”—medical marijuana info, promos, discounts • “Bad at Business Beerfest” promo—Nov 22, free, 21+, 600 gift bags, 2–4 pm pours • Sponsors: Giant Recreation World, Gabriel Plants, Cadillac Pat, My Eternal Vitality • Joke booth: “free chest x-rays” • Savannah's annual Australia trip; saltwater crocodile conservation • East Timor journey—legend of “grandfather crocodile” • Meeting Tio Miguel in fishing village; locals fish among crocs • Village beliefs: crocodiles as protectors, “only the guilty get attacked” • Locals call white visitors “malais” (“white devil”) • Gift-giving tradition: candy, rum, cigarettes • Crocodile blessing ceremony with betel nuts and spiritual ritual • Emotional moment—locals call Savannah “Rika,” reincarnated crocodile spirit • Visit to sacred croc “Boy” and welcome into the family • Reflection on cultural respect and adventurous travel • Discussion of stimulants like betel, coca, sugar cane • First spiritual experience; humor about “white-guy communion” • Importance of empathy over scientific detachment • Story: crocodile returning body after prayer • Modernization contrast—phones and tradition coexisting • Closing song: “Honey Bee” by Ivy Boy • Underground Metalworks promo—BDM-owned welding school, small classes, 10% off with MEDIOCRE • Paisley Painting sponsor—remote quotes via Google Earth • Savannah back on TikTok doc about koalas • Koalas eat toxic eucalyptus; sleep all day; joeys eat “pap” for immunity • Chlamydia epidemic among koalas; vaccine program • Wombats praised—square poop, butt-armor defense • Savannah wants one for Gatorland; dark web wombat jokes • Debate: taming wild animals; great ape attacks; BBL disasters • Travel gut issues; France food overload; pinkeye from party pool • Cultural etiquette eating abroad; meat paste “donut” disaster • Bucket-flush toilet in Cuba; no doors or seats; Santería healer summoned • Miscommunication—Savannah undresses for ritual; cured by nightfall • Reflection on travel confidence; 10 years abroad, 9 at Gatorland • Meeting German traveler years later; backpacker culture • Living in Jeep with child; travel builds resilience • Travel easier when young; middle-age fatigue; GoFundMe joke for New Zealand trip • Desire for family travel before kids grow; koala stink jokes • Gatorland Halloween event—Haunted Monster Museum, candy, costumes, bugs, animals • Gatorland Christmas tradition—family photos with tree • Capybara craze, giant poop jokes, vegetarian talk • Vegetarian vs. meat-eater humor; Crystal's kids choose diets • Farewell with Savannah; event promos: Beerfest, Sofas and Suds, Halloween special, Monday BDM show • Humorous legal outro ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

Choosing to legally change your name is a significant life decision that reflects your personal circumstances. Each year, tens of thousands of Australians lodge an application through the Registry of Births, Deaths & Marriages. If you're considering a change of name, this episode takes you through the process. - 법적으로 이름을 변경하기로 결정하는 것은 개인의 사정을 반영하는 중대한 삶의 선택입니다. 매년 수만 명의 호주인들이 출생·사망·혼인 등록 기관(BDM)을 통해 신청서를 제출합니다. 이름 변경을 고려 중이라면, 이 에피소드에서 그 절차를 안내해 드립니다.

Choosing to legally change your name is a significant life decision that reflects your personal circumstances. Each year, tens of thousands of Australians lodge an application through the Registry of Births, Deaths & Marriages. If you're considering a change of name, this episode takes you through the process. - Quyết định đổi tên hợp pháp là một quyết định quan trọng trong cuộc đời, phản ánh hoàn cảnh cá nhân của bạn. Mỗi năm, hàng chục nghìn người Úc nộp đơn thông qua Cơ quan Đăng ký Sinh, Tử và Hôn nhân (BDM). Nếu bạn đang cân nhắc việc đổi tên, bài này sẽ hướng dẫn bạn quy trình này.

After building his business as director for several years, Sydney-based broker Joseph Daoud started loan writing himself and settled a staggering $200 million in FY2025. In this episode of New Broker, host Annie Kane sits down to uncover the story behind this rapid rise, the challenges overcome along the way, and his plans for future growth. Tune in to find out: Why he's launching a mentoring and training platform for new-to-industry brokers. How he's helping streamline lending for doctors and allied health professionals. Why he thinks having strong BDM relationships has been key to success. And much more!

• Sponsorship for ThePinballDudes.net in Jupiter, Florida, selling and sourcing themed pinball machines like Deadpool, Dungeons & Dragons, King Kong, Kiss, and Iron Maiden • Pinball machines as functional art and nostalgia, with free Florida delivery, setup, and testing when mentioning Tom and Dan; contact Andrew Grant for details • Guest: comedian Ross McCoy from Orlando talk show • Mixed reviews for new Good Charlotte album; recalling “Lifestyles of the Rich and Famous” and noting song similarity between “Stepper” and “Riot Girl” • Debate on Ozzy Osbourne's death timing; comparisons to G.G. Allin and Dimebag Darrell; jokes on white-bearded rockers and speculation on Keith Richards and Mick Jagger • The Who firing Zak Starkey twice; drummer swaps like Foo Fighters and Nine Inch Nails; benefits of joining established bands • “Meet the Teacher” experiences from elementary to middle school; first impressions of teachers; navigating schedules; Tommy joins band with no experience; Ross's marimba and glockenspiel choice • Parent anxiety, school merch/fundraising tables, wealthy parents' donations, and luxury cars in pickup lines • Odd school supply lists, laptop issuance, and small talk strategies with teachers • Miami friend's delay in getting medical marijuana card; BudDocs and Dr. Chen Latte recommended; in-person then telemedicine renewals; pricing and same-day approval; Dan's post-surgery marijuana use for pain • Ross's child's troubled university orientation and AP credits; Dan quitting UCF over class-work conflict • Dan's sump pump failures from neglect; Lowe's warranty return adventure; missing adapter; making a new one instead of confrontation • Promotion: Bad at Business Beerfest & Sofas and Suds with giveaways, breweries, food trucks, THC drinks, and Silver Lining live • Review of Sublime's “Ensalada” evoking Bradley Nowell's era; son mimicking style; Jacob's Castle noted for different approach; Dan unusually impressed • Idea segment: funniest thing to throw on a WNBA court; recap of dildo-throwing incidents; speculation on crypto tie-in; smallest dildo challenge; novelty valve stem caps prank ideas • Childhood theft of “Chromies” and collecting novelty caps; plans for Run the Jewels and Tom & Dan head-shaped versions; 3D printing designs • Future topics teased: humanoid robot fights, pickpocketing monkeys, “RICO charge” monkeys • La Quinta iPad check-in vs failed remote bookings; wrong-date hotel story • Concern for Laura Jane Grace after tour cancellation; Fairvilla Megastore's trusted brands and locations • Analogy to karate follow-through; skepticism over germ precautions; doctor not washing hands example • “Bainey Report” jokes: Pamela Anderson door pun, Florida river popsicle gag, Bob Saget Disney quip • Embarrassing hobbies as relationship alternatives; spouse's passive-aggressive podcast comments; podcasting as fridge art; wives questioning hobbies • Wrestling's 50-year future vs UFC/MMA; generational appeal of 1980s wrestling; MMA's lack of long-term stars • Humanoid robot fighting potential, from comedic ideas to cultural backlash over nudity or rights • Dan's pedal steel guitar order and nine-month wait; instrument's mechanics, difficulty, portability, and harp similarities; online learning; high resale value; meditative playing goals • Concerns about starting a new hobby at his age; fingerpicking practice; drumming independence skills helping; likelihood of abandoning hobbies; upcoming November events • New Tom and Dan straw hats for BDM; Ross promoting October 2 Orlando Funny Bone show with Sean Finnerty, Madison Bakish, and Ricky Ray; Mo DeWitt sponsorship • Joe Byrne from Byrne Pest Control's humorous ant story; BDM visitor with son heading to Florida Tech; jokes on college dorm life and pranks; life skills before living alone • Younger generation's TikTok/YouTube Shorts habits, scrolling addictions, and gambling links to gaming microtransactions; student majoring in computer science; AI job impact discussions • Memories of apartment pool parties; sending stickers with student to promote Tom & Dan; generational views on men crying; weekend BDM promotion wrap-up ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

Let's be honest — square footage and brochure stats won't sell your services. If you've ever left a supplier meeting with a bunch of generic info and zero clarity on how to use it in your marketing… this episode is for you.In episode 2 of the Don't Market Like a Supplier series, we're talking about the five questions to ask your BDM (or supplier contact) that actually matter — and how their answers can shape your content, boost your bottom line, and keep your brand message clear.You'll learn:✅ What booking window data can teach you about your funnel✅ How to identify hidden add-ons to increase commissions✅ How to use supplier trends and spotlight promos to ride the wave✅ Why general info ≠ strong strategy✅ The difference between selling a trip vs. selling your serviceWhether you're new to working with BDMs or ready to level up your conversations, this one will change the way you prep for every supplier interaction moving forward.

This week, I welcome three wonderful guests to the show: Krysti Konopacky and James Ayres of Two BDMs and Mic podcast, and Ryan Doncsecz of VIP Vacations. The four of us first talk about the trending news of the week, including TSA's big rule change, rules on cruise ships, and more. Later, we dive into the travel advisor-BDM relationship, discussing what makes a successful one, how do you handle it when things aren't going well, and more. Konopacky and Ayres share their perspectives as BDMs for Unique Vacations, and Doncsecz offers insights into how advisors feel. The discussion on the advisor-BDM relationship begins at the 17-minute mark. Today's episode sponsor: National Geographic-Lindblad Expeditions National Geographic-Lindblad Expeditions brings its signature style of expedition travel to the rivers of Europe in spring of 2026, with two new voyages aboard Connect—a brand-new ship that blends luxury with responsible exploration. Alongside National Geographic Experts, guests will sail the storybook landscapes of France, Germany, Belgium and beyond, enjoying all-suite accommodations and exclusive access to museums and historical sites. It’s time to see Europe differently with National Geographic-Lindblad Expeditions. Learn more at expeditions.com/europeanrivers. Have any feedback or questions? Want to sponsor the show? Contact us at Podcast@TravelPulse.com and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.

Episode 304 showcases our hosts Dr Jake Sloane & David Segal. In our 'What's trending in Aesthetics?' episodes we discuss popular topics doing the rounds on social media, issues being debated in injector forums or items showcased on the news. We'll cover controversies, big stories and themes that have got injectors and our industry talking. In chapter 12 we discuss the decline of HA filler use around the world and the rise of biostimulators. We then predict a future potential serious problem as a result of this new trend. We reflect on how these trends intersect with the continuing consolidation on the market and pressures on clinics, suppliers and the shifting role of pharma BDM's (reps). We then explore the ramifications of the FDA's decision to compounded GLP 1 medications in the USA. Finally we update our audience about our IA Competition draw (join us tonight on IG Live), new bonus content, and Dr Jake & David's upcoming travel plans.  00:00 Introduction 00:31 Exciting Announcements and Updates 01:28 Exploring Bonus Content and Collaborations 03:50 Trends in Aesthetic Treatments 05:36 Concerns with Overuse of Biostimulators 12:21 Regenerative Aesthetic Solutions 21:04 Counterfeit Devices in the Market 23:27 The Risks of Buying Aesthetic Products 23:55 Economic Pressures and Desperate Solutions 24:26 Counterfeit Products and Regulatory Support 27:25 The Role of Reps in the Changing Market 36:25 Compounded Drugs and FDA Regulations 43:10 Final Thoughts and Upcoming Content CLICK HERE TO JOIN OUR PATREON FOR ON DEMAND EDUCATION & SUPPORT CLICK HERE TO BROWSE OUR IA OFFERS FOR DISCOUNTS & SPECIALS CLICK HERE IF YOU'RE A BRAND OR COMPANY & WANT TO WORK WITH US CLICK HERE TO APPLY TO BE A GUEST ON OUR PODCAST JOIN OUR LISTENER WHATSAPP GROUP & SEND US YOUR COMMENTS, SUGGESTIONS OR JUST SAY HI! CONTACT US

Recently, Sarah was working with a BDM (salesperson) who believed she was ready to hire a sales setter to help with some of the sales outreach and follow up. In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull discuss how to know when you need to hire a sales setter and things you can do to increase your sales volume without one. You'll Learn [00:43] The Importance of Having Sales Metrics and Data  [05:45] Setting Your Salesperson Up for Success [07:57] More Volume = More Results [09:47] The Two Main Components of Sales Quotables “There are certain things that we're gauging all the time in our business, but I think sales has to be probably number one.” “ You have a BDM and they're good at sales and you have them doing anything other than sales, you are making a very stupid mistake because that's the lifeblood of the business.” “Just do more of the things that you should be doing and you'll get more results.” “If something's not working, you just got to not tolerate it.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Sarah: I bet you, you can just get more results by doing more work, which means stop doing the other things that you're doing. [00:00:05] Sarah: Just do more of the things that you should be doing and you'll get more results. And then you can probably don't even need to pay a setter. [00:00:12] Jason: We are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. And we're going to keep this episode a little brief, so I'm going to skip some of our intro. At DoorGrow, we are on a mission to transform property management business owners and their businesses. [00:00:31] Jason: We want to transform the industry, eliminate the bs, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show.  [00:00:41] Jason: Alright. What are we chatting about today?  [00:00:43] Sarah: Alright. I wanted to talk about this just because I think it happens a lot in business and we have to just kind of gauge, right? So there are certain things that we're gauging all the time in our business, but I think sales has to be probably number one. So one of our clients had asked me last week on the scale call she's a BDM, so she does all the sales and she said, "Hey, we are actually thinking about hiring an appointment setter. And they will kind of help with a lot of the outbound calls and you know, the follow up and the scheduling and you know, rescheduling any appointments and just kind of like staying on top of things and making sure that everything is being tracked and, you know, moving forward and doing a whole bunch of outbound calls." [00:01:36] Sarah: That's really what setters do is they just sit and call all day long. Yeah. So she says, "yeah, we're thinking about hiring this sales setter, and I want to know what you think about it." So the first thing I did is I was like, okay, if you actually need a sales setter, then like, here's the Rdoc and that's great. [00:01:56] Sarah: Like, we would hire a sales setter...  [00:01:58] Jason: which is a job description for those unfamiliar.  [00:02:00] Sarah: Yes. So we would hire a sales setter the same way that we would hire A BDM. Mm-hmm. I always recommend going through the DoorGrow Hiring process, but before we really dig into the hiring piece is we should first figure out is this actually something that you need right now? [00:02:16] Sarah: So one of the tools that we have for our clients in our client workbook is a sales tracker, and I happened to pull up the sales tracker for them just out of curiosity. And lucky for me, she had actually filled it out. So my one recommendation is for whoever is doing sales, and if it's multiple people, then that's fine. Multiple people need to then fill out the sales tracker. So fill out the sales tracker at the end of every single day. This is like your end of day report.  [00:02:42] Sarah: If you have two BDMs, then they both need to be doing it. If you have a, BDM and a setter, they both need to be doing it. It doesn't matter. [00:02:50] Sarah: Every single sales person needs to be filling out and submitting their own data and metrics. So I said, well, let me look through your sales tracker. Now, she did not have it filled out consistently every day. There were some days that she had it filled out. There were some days that were not filled out. [00:03:07] Sarah: And then there were some days that had pretty solid data, and there were some days that had like, you know, "I did three to four hours," or "I did, you know, six to eight appointments." Well, is it six, is it seven or is it eight? So don't give me like the range, give me the actual raw data. So I was looking through this, and even with the data that she had in there, I was able to kind of make an assessment. [00:03:31] Sarah: I said, "listen, if this was my business, I would not be, at this point in time, I would not be looking at hiring a sales setter. The reason being is that with the resources that we currently have, which is A BDM, what we need to do is just turn up the volume for the BDM. And once that BDM is totally maxed out, then we can look to see, hey, do we actually need some additional support? [00:03:59] Sarah: And that might be a sales setter. So what I was noticing, and now she's a newer hire. She's been there only a few months and she's doing a great job so far. So. The early on data, she was still in training and onboarding and learning and kind of testing and figuring things out. And you could see that as you go down the list, the later the date, the better results that she was getting. [00:04:24] Sarah: So in the very beginning, she was maybe doing like half an hour or 45 minutes a day, and later on in the list she was doing, you know, one to two hours and then she was doing three to four hours. And then she tends to do about four hours a day on average now. And then same thing with phone calls. [00:04:41] Sarah: You know, she would do, you know, a couple of phone calls in the beginning and then later on down in the data you would see, hey, she was doing more phone calls, she was getting, doing more time. She was doing more phone calls. She was setting more appointments, and therefore some things were starting to close. [00:04:58] Sarah: But what I could also see is that she is not fully maxed out.  [00:05:01] Jason: Right.  [00:05:01] Sarah: So if we have a BDM who is full-time, meaning at least 30, maybe even 40 hours a week, and they're doing four hours per day, that's like 20 hours a week. So that's like part-time BDM work. Yeah. So then what is happening with the rest of the time? [00:05:18] Sarah: So I said, "first of all, anything that you are doing at all that does not have to do with sales, cut it out immediately. Stop it. If you're on like client success meetings, because the property manager was also on that call." Yeah. So, and I know that they work in tandem. They work as a team, which is really great. [00:05:34] Sarah: Like the team culture there is fantastic. But when you're dragging the salespeople into the customer service side.  [00:05:42] Jason: Big mistake.  [00:05:43] Sarah: You're costing yourself so much money.  [00:05:45] Jason:  I want to comment on that just real quick. I mean, everybody listening, if you have anybody in your organization that's good at sales, whether it's you that should be doing the sales and you don't have anyone else to do it, and you're the business owner, or you have a BDM and they're good at sales and you have them doing anything other than sales, you are making a very stupid mistake because that's the lifeblood of the business. They feed the business, they pay everybody else's salary. They're the only people that bring money, fresh money into the business. And they should not be dabbling as a property manager. They should not be dabbling as a leasing agent. They should not be dabbling or picking up slack for anybody else. [00:06:27] Jason: No. Hire other people if you need to, but get your salesperson spending full time spending their time on sales if they're good and they will make you a lot of money. And having them do anything else is a massive waste of a resource.  [00:06:40] Sarah: Absolutely. I've said it like this before, if you have a star quarterback on a football team, do you want that quarterback doing any other, like playing any other position? [00:06:50] Jason: I like that analogy.  [00:06:51] Sarah: Do you want them kicking? Do you want them walking? Do you want them to be a tight end?  [00:06:54] Jason: No, there'd be dumb. No.  [00:06:56] Sarah: Why? Why on earth would you do that? No. If I've got somebody who can hurl that ball with pinpoint precision and accuracy to any spot on the field at will... [00:07:08] Jason: don't make them a kicker. [00:07:09] Sarah: I got to preserve that resource. And then I'm like, that's literally the only thing you're going to do.  [00:07:14] Jason: The kickers, kick. That's all the kickers do. The kickers do one thing. They just kick the ball's. That's it, and they're not used very often. Like, it would be ridiculous to say, "you know what, kicker, why don't you also occasionally be our backup quarterback?" [00:07:26] Jason: Like, you're second string now. Like, it just, it doesn't make sense. If he could be a quarterback, he would not be a kicker.  [00:07:32] Sarah: Right.  [00:07:33] Jason: Yeah.  [00:07:33] Sarah: Yeah. So I said, anything that you're doing that is not sales, stop it immediately. Like today. Don't stop it. Monday. Stop it today. Okay. That's it, period. That's number one. [00:07:43] Sarah: Then number two, we need to just get more time out of you. So if you're doing, you know, four hours a day, what's the rest of your time being spent doing? So we just needed, we need to spend more time and then we just need to increase the number of calls. So she actually happens to be in my accountability group. So that call was Friday. Every Monday, we have a telegram group that it's real quick, it's just an accountability group. We set a personal goal and a professional goal for the upcoming week, and then we give updates on the previous week. And her goal for monday, like this past Monday was to do a minimum of 100 calls per day after our call on Friday. [00:08:24] Sarah: Which is awesome because I said, "you have to increase the volume. Yeah. So that you can get more results. And then once we have the volume increased so much that you cannot add anymore. You are absolutely maxed out. You can't add more time without, you know, working like 80 hours a week. [00:08:40] Sarah: We can't add more time. We can't do more calls. We can't possibly like squeeze any more, you know, blood from the stone. Now I know you're maxed out. Now it might make sense to look at either hiring another BDM or hiring a setter.  [00:08:55] Jason: Yeah.  [00:08:55] Sarah: But right now, you are not maxed out. All you need to do is just increase your volume so that you can get more results, because I bet you, you can just get more results by doing more work, which means stop doing the other things that you're doing. [00:09:06] Sarah: Just do more of the things that you should be doing and you'll get more results. And then you can probably don't even need to pay a setter.  [00:09:14] Jason: Yeah. So we have three setters. Yesterday they made 200 calls between the three of them. And they each booked... on a Monday.... they each... yeah, on a Monday, which is hard for property manager, for property managers.  [00:09:24] Sarah: Come on. [00:09:24] Jason: And they each booked a one appointment, which is pretty good. But that's a lot of calls. And we have a lot of other growth engines installed at DoorGrow, but we're getting almost 300 calls a day. And we'll probably add some more setters, but like, we're doing outreach and so this is the game. [00:09:41] Jason: This is the game. And if you're not putting in the numbers, but you're like, "maybe it's not working," you don't get the game. Yeah.  [00:09:47] Sarah: So my big thing is there's two things. There are two main components of sales, and almost every single, if not every single problem that you have in sales. It all boils down to one of these two things I can almost guarantee it. [00:10:02] Sarah: One is volume, and two is AB testing. That's all sales is, and if you fix your volume and you AB test everything to optimize for best results, you will never have a sales problem.  [00:10:15] Jason: Yeah.  [00:10:15] Sarah: So that's what we figure out here at DoorGrow, how to have people optimize, AB testing and volume. And that's why our clients can get the results that they're able to. [00:10:26] Sarah: That's why our clients can get results that other people aren't able to. They're like, oh, I'm doing like all these calls. I'm doing all this stuff. Yeah, but you're not doing it. Either you're not doing enough or you're not AB testing the right way. And you're not using the right strategies. [00:10:38] Sarah: Yeah. I mean everything. Like, listen, I can give you a list of, you know, a thousand people and you can call them your way and we can call them our way and we'll get better results. Why? Because we've AB tested everything. Yeah. So it's always, it's either volume or AB testing. Yeah. [00:10:51] Sarah: Those two things. And you will never have a sales problem again.  [00:10:55] Jason: If something's not working, you just got to not tolerate it. That's the problem, is at each stage there's things that are not working if you're not getting deals, and if you don't change what's not working and you keep doing it the same way, you're going to keep getting the same result. And so this is what we coach on. We're like, cool. You need to fix that step now, this step in the pipeline, now this step. And until you get everything dialed in, it's not really working. But once you get the whole growth engine built out, it's all unclogged, the water's flowing, then you're making money. [00:11:25] Jason: And that's why I say it's the last 10% of getting things dialed in that gives you 90% of the results. All right.  [00:11:31] Sarah: All right.  [00:11:31] Jason: Okay, so if you felt stuck or stagnant and want to take your property management business to the next level, reach out to us at doorgrow.com. You can also join our free community at doorgrowclub.com, our Facebook group. [00:11:43] Jason: And if you found this even a little bit helpful, help us out. Don't forget to subscribe. Leave us a review. We'd really appreciate it. And until next time, remember, the slowest path to growth is to do it alone. So let's grow together. Bye everyone. 

• Listener Ryan praises Moe Dewitt's hands-on legal help and accessibility • Ross McCoy guest hosts; jokes about Moe's “minions” and Coors vs. Kirkland beer • Summer of Sips announced at Jeff's Bagel Run with flavor drops and giveaways • Blogger tip: ask “what's hot” at Jeff's; suggestion for a Krispy Kreme-style hot light • Moe segues into a donut addiction story about his dad • Science Night Live promo: May 31, adult superhero night at the Orlando Science Center • Ross and Dan text weirdness, superhero jokes including “Silverfish Man” • Tommy completes 5th grade; Tom reflects on graduation renaming and Crystal's over-the-top party bags • Gift bags include Raising Cane's lip gloss and sanitizer; Tom forgot to hide animatronic Satchmo • Tom calls it a “hunk of shit” as Crystal walks in; awkward doll display mocked • Tommy becomes “Ranch King” despite not liking ranch; classmates gift him packets and pizza • Max is dubbed “Ranch Prince”; nickname sticks post-graduation • Tom's emotional gap as a parent surfaces after missing Tommy's straight-A award • “Non-confrontation of the Week” debuts with a Jackal-made theme song • Tom runs from a dog that bites his butt mid-jog and avoids confronting the owner • Second story: Tom lets teens into Baldwin Park pool who then disrupt the lanes and flirt with moms • Dan scolds Tom for mishandling the pool key; Tom hopes pool moms intervene • Stealth camping rabbit hole: Canadian YouTuber Steve Wallis hides in pallet trailers • Wallis has a full camper inside, cooks jambalaya, checks cams, and avoids notice • Dan is obsessed with stealth life; Tom jokes about ghillie suits and fake stores • Listener brings up game show prize buyouts; old vs. new show nostalgia • Mr. Beast's prize model debated for lacking stakes; “The Running Man” joked about • Diddy/Kid Cudi drama: dog locked in bathroom, gifts opened, and a Molotov cocktail attack • Court stories reveal female DNA on the explosive; Cudi later hires an armed dog sitter • Ross calls Diddy “the Grinch”; Tom pitches “Black John Wick” starring Kid Cudi • Segment closes with Diddy allegedly trashing presents and intimidating behavior • Bull & Bush final show promoted; Ricky Reyes joins Moe Comedy Jam lineup • Memorial Day note: ACT show Monday, BDM on Tuesday ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

What if you could retain the doors you manage even when your owners decide to sell? What would that mean for you and your property management business? In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Lior from Blanket to talk about how property managers can retain doors while also helping investors grow and add more to their portfolios. You'll Learn [02:59] Property Managers Can Become Asset Managers [11:13] Valuable Lessons Learned from Tough Situations [25:40] How to Move into More of an Asset Manager Role [37:25] Reducing Client and Retaining Clients [47:51] Helping Your Investors Grow Their Portfolios Quotables “You have to be very robotic, very technical, and that is one of the most important skills that really allows me to face difficult, you know, decisions in life, especially in business, without taking them personally.” “When you are rational and you're not driven by emotions, that actually allows you to be a lot more, you know, empathetic and kind and caring.” “There are no failures in life. There are only challenges, and every challenge is an opportunity for success.” ”Why be so focused on the failure if you can be focused on the lesson that you're going to learn, even before you even know it?” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Lior: The combination of these two, this is what allows you to be that ultimate asset manager to your clients. That can help your clients, optimize their portfolio and generate more cash flow, but on the other hand, help them make more money by expanding their portfolio, buying more properties, and growing it. [00:00:18] Jason: Welcome everybody to the DoorGrow Show. I'm Jason Hull, the founder and CEO of DoorGrow. We are the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. [00:00:31] Jason: For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them add doors, improve pricing, increase profit, simplify operations, and build and replace teams. [00:00:52] Jason: We are like Bar Rescue for property managers. In fact, we have cleaned up and rebranded over 300 businesses and we run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. At DoorGrow, we believe that good property managers can change the world, and that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. [00:01:17] Jason: At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. All right, so today I'm hanging out with Lior. [00:01:37] Jason: How do you say your last name? Abramovich?  [00:01:42] Jason: Abramovich.  [00:01:43] Jason: Abramovich. Man. I butchered that one. All right. So with Blanket, he's repping it on a t-shirt, if you're seeing the video version of this. And so, Lior, we've had several calls, hanging out and you're just a really cool guy and we've really enjoyed hanging out. [00:02:01] Jason: Yeah. We've really enjoyed hanging out. He's given me a heart shape with his hand for those listening. But I haven't had you on the podcast yet, have I?  [00:02:09] Lior: True. This is the first time.  [00:02:11] Jason: Yeah. That's so odd to me. Usually people start by doing the podcast with me and so we're doing the reverse. [00:02:17] Jason: And you're a sponsor at DoorGrow Live, our conference coming up. Thank you. And we're really excited to have you there. One of our vendors said it's the only conference he still attends now. That's it. He's like, "it's the one I get the most value from learning, and the other ones just aren't worth the, you know, paying to go be a vendor there." [00:02:36] Jason: And I'm like, okay, cool. So hopefully you get some benefit from doing that as well. So I'm excited Lior to expose people to Blanket because I think it's very complimentary to our vision and what we do at DoorGrow in helping grow property managers. And I would call it like a client retention platform, but maybe you describe it differently. [00:02:57] Jason: But before we get into that, why don't we give some background on you and why don't you tell everybody how you kind of got into entrepreneurism, then got into property management and give us some backstory. We need the origin story of Lior.  [00:03:11] Lior: Will do. I'll try to make it exciting and interesting. [00:03:13] Jason: Okay.  [00:03:14] Lior: I started from real estate. I didn't start from the tech side or from, you know, the startup world. I started as an investor. I bought my first rental property in Atlanta, Georgia when I was about 18 years old. So started quite early with a lot of inspiration from my mom, which is my role model in life for pretty much everything. [00:03:33] Lior: And at that point in time, I actually was doing that investment from Israel, thousands of miles away. This is where I was born and raised. I actually moved here to the States just about a year, yeah, exactly a year ago. Moved to Miami, Florida. After just, you know, living on the line, flying back and forth almost every month for multiple years, but in that first stage of like my, you know, real estate, I would say career, at that point I also started my active duty service in the Israeli Navy. [00:04:05] Lior: So I'm a graduate of the Israeli Naval Academy, then served for almost nine years as a naval commander commanding hundreds of soldiers, officers, and combat soldiers in quite intense and interesting situations I would say. That's a whole topic that we can talk about for hours in another podcast. [00:04:25] Lior: Yeah. Episode.  [00:04:26] Jason: Interesting. I didn't know that about you.  [00:04:28] Lior: Yeah. That was quite an intense nine years and definitely shaped me as a person and as an entrepreneur as well. Most of what I know, most of what I do, most of what I act upon is pretty much majority, you know, of what I learned and implemented in myself as a person in my qualities, in my values, in my worldviews through that time in the Navy. [00:04:52] Lior: And, you know, before that, before like that step of buying that first rental property, it's not like it came from out of nowhere. You know, probably I started as most of our listeners today by reading the book Rich Dad, Poor Dad by Robert Kiyosaki when I was about 13 years old. Again, my mom gave me that as a birthday gift at 13 years old. [00:05:14] Lior: And to me it was fascinating, this whole concept that you can, you know, like make money from like a property that you actually took money from the bank to pay for it, and it pays for itself and it makes some extra money. So this whole like very, you know, conceptualized plan was very interesting to me. [00:05:35] Lior: And I said like, this is something I would like to do at some capacity in my life. Especially because the fact that I was born for a family of immigrants, my entire family came from Ukraine to Israel. So we didn't have, you know, very good financial you know, let's say position in life as most immigrants do. [00:05:54] Lior: And my grandparents don't have, you know, today also a pension plan that, or that's how we call it in Israel. And here we call it 401k. So they don't have that. And to me, real estate was always a way to take care of my loved ones, to take care of my grandparents, to be able to at least give them one rental property that can enable them stable, and I would say secure financial retirement, and just really retire with dignity, retire safely. And that was like the big why behind everything I'm doing. So. Quick, you know, fast forward nine years in the Navy, kept doing real estate throughout that time. Helped a lot of my fellow naval officers to buy properties in the United States. [00:06:38] Lior: Okay. And then started working for a big investment firm in the United States that was doing build to rent before build to rent was a thing. You know, today, you know, people are talking about build to rent is with this cool name, but back then we just called it new construction you know, for investors. [00:06:52] Lior: So we were one of the largest operators in the Southeast. We were one of the largest operators, specifically in Georgia and Alabama. And I started there as their head of acquisitions quickly promoted to vice president of business development, overseeing our entire operation from due diligence, meaning land acquisition development, and then, you know, disposition and sales and marketing. [00:07:14] Lior: So, really had the opportunity to experience every part of the value chain of real estate investments from start to finish, seeing all the good, seeing all the bad, I had, you know, contractors that went bankrupt in the middle of a 300 property community. And I had very good stories as well. But that whole period of time of me working there for almost three years was the best school I ever got to really, you know, operate as an operator and manage an operation of hundreds of millions of dollars because in that time alone, I personally oversaw about $200 million worth of acquisitions and worked directly with over a thousand individual investors, mainly mom and pop investors, like most of you know, the clients of most of our listeners today. And the unique thing about it, and this is where Blanket sort of like starts to form up as an idea, the unique thing about my position in that company was that it had a very interesting model where. [00:08:16] Lior: All the clients that we sold properties to, which were clients, by the way, all over the world. We worked with buyers from Israel, Canada, Russia, China, Australia, like everywhere. You know, that was one of our, you know, major, I would say efficiencies, which we were working with a lot of foreign investors and we are one of the biggest drivers of that. [00:08:38] Lior: So we've seen pretty much everything in every one of those clients that we actually sell the property to we kept managing the relationship with them instead of the property manager. So think of that company as like an investor relations arm, right? Where you refer that client after we sell a property to a property manager partner that we worked with and we worked with a lot of folks and then that property manager is not talking with that owner. [00:09:05] Lior: No headaches, no nothing. We are managing that owner. So every time the owner has a question, he sends that to us and if we need, we escalate that to the property manager. If the property manager wants to convey something, he escalates that. So like he gives it to us and we pass it on to the owner. But the whole notion was that we will be their asset manager and this whole thing enabled me to see all the things that work and all the things that don't work when it comes to owner relationships and how property managers manage their owner relationships, especially with the things that are missing, which is what owners expect and what property managers don't provide, which leads in many cases to churn. [00:09:48] Lior: And that churn problem that today is pretty much the same as it has been 10 years ago, which is almost 25 to 30% annually. That's the average in the industry today in terms of how many properties we're losing today as property managers. So in that aspect, like you think to yourself, okay, what's causing that? [00:10:09] Lior: And that was the question that always led me to ask all my property management partners. Why are you losing so many clients? Like, we know we're doing an awesome job as your asset manager and you know, but like why is this a big problem in your business today? Yeah, and a lot of it was always due to owner sales or to owner experience, which we were solving a lot for because we were taking care of those owners. [00:10:33] Lior: So every time they wanted to sell a property, they told us and we were able to sell it inside the other, you know, the network of property owners and clients. And also when they... [00:10:43] Jason: if somebody wanted to sell property that was a client, you would be able to turn around and sell to one of your other clients so that you continued to keep the property, which is exactly awesome, which is a no brainer. [00:10:55] Jason: And I'm sure a lot of property managers like say that would be the ideal. That'd be great if I can do the sales, get those commissions, and still be able to keep the property in my portfolio. That would be really great. Exactly. Blanket helps do this, right?  [00:11:11] Lior: Yeah. We'll get to Blanket in a second.  [00:11:13] Jason: I have a question before we continue. You mentioned being in the military and being in the Navy and being Navy commander. I didn't know this about you. So what do you feel like that did to change you? How do you feel like you would be different if you hadn't have gone through that?  [00:11:30] Lior: It will be pretty much everything that I know and everything that I do. [00:11:33] Lior: But if I were to pick a few, I would say main things that were changed in how I view the world and how I operate, number one is being more rational than emotional, pretty much about everything. My mom even jokes all the time. She says, I'm like a robot, like you know, I'm not driven by emotions at all. [00:11:54] Lior: And that is one of the things that you have to sort of develop yourself into, when you're dealing with life threatening, you know, situations, you have to be rational. You have to be very robotic, very technical, and that is one of the most important skills that really allows me to face difficult, you know, decisions in life, especially in business, without taking them personally. [00:12:16] Lior: And, you know, it's business.  [00:12:17] Jason: I love, I love that idea. One of my favorite books lately is this book by a guy named Jerr, this philosopher, and it's called, The Wall Speaks and it's all about building a masculine frame. And it's being less emotional, displaying less emotion, and how that earns you respect and how that makes people around you, especially women, feel safer and everything else. [00:12:40] Jason: And this is something that just, if you are in very challenging situations. Like war, you know, military, whatever, like you learn this naturally. It's just, it hardwires it into you and. Yeah, exactly. Over emotionality is going to make a lot more sense. It's much more rational. So yeah, I think that's a great principle. [00:13:03] Lior: I would say even more than that, because probably, you know. The first thing that comes to mind when you hear that is like, oh, I don't want to be, you know, a cold person or a very, you know, apethetic person, like someone who doesn't, you know, acknowledge other people's feelings, et cetera. Sure. I say on the contrary, when you are very rational and you're not clouded by emotions, you are emotionally available to express emotion, to express care, to express, you know, concern about the other person in front of you, because you're not all centered in what you are feeling right now because something is, you know, bothering you and you're like all into that. [00:13:42] Lior: Instead, you are able to look at the other person in front of you and think how they're feeling. Think what, you know, what can help them feel better. So like when you are rational and you're not driven by emotions, that actually allows you to be a lot more, you know, empathetic and kind and caring. [00:14:00] Lior: Because you're not centered on what you're feeling and what you're experiencing, then you can really be thinking about the other person.  [00:14:07] Jason: Yeah. I love that. I think in order to reach that space, like it talks about in the wall speaks, we have to get out of this mode of trying to please everybody and trying to please others. [00:14:17] Jason: And so when we're so concerned about how everyone feels about us and we're too concerned about emotion, then we're trying to please everybody. So I love this idea this first point of rationale over emotion. This is super important in business. [00:14:31] Jason: And I love the idea that it actually enables you to be a better leader, to be able to take in and take into account other people's emotions and to see things from their perspective, because that's a more rational viewpoint than getting overly, you know, steeped in your own emotion and which blinds you to what others are feeling and what others are experiencing. [00:14:53] Jason: So you said that's number one. So I'm guessing there's a number two.  [00:14:55] Lior: There are, there are a lot. There are a lot more, but we'll keep to the I would say to the big ones. Yeah. The second thing is this very strong belief. I would say almost religious belief that there are no failures in life. [00:15:12] Lior: There are only challenges, and every challenge is an opportunity for success. Love it. That whole perspective. Well, it takes time to really live by it, but once you live by it, you don't have stress, you don't have, you don't worry about stuff. On the contrary you're getting excited about things that don't work. [00:15:33] Lior: You're getting excited about, you know, things that you would normally call failures because you're excited about what's on the other end of that. What's the lesson to be learned and what's the improvement that you're going to bring? So instead of. Being concerned about this thing right now, that it's not working. [00:15:50] Lior: You are excited, positively about what is going to happen after that because it's going to make you better. It's going to make your business better. So like this whole notion of understanding that at the end of every problem, challenge, failure, that some people might call, on the other side of that, there's always a good side. [00:16:13] Lior: Like think of it as like a coin, right? Like that's how I try to see, you know, failures in life. On one side you see the failure, you know, as some people would call it. But on the other side is the lesson, and every failure has that lesson. So why be so focused on the failure if you can be focused on the lesson that you're going to learn, even before you even know it? But you know there will be something there. You know you will be better. You know your business will be better. So let's get excited about that.  [00:16:40] Jason: Yeah, I love this idea so much. I often say I either win or I learn.  [00:16:46] Lior: Exactly.  [00:16:47] Jason: There's the only way you lose is if you quit or you give up. That's it. Like, so I either win or I learn. And I love this idea that, you know, after every struggle or failure or uncomfortable emotional experience or challenging, you know, thing in life, if we don't learn from it, then yeah, it's just trauma. It's just a problem. But if you learn from it, it becomes the bricks by which you build your character, by which you build a whole new life and a whole new self image. And if you learn from it, you're destined to not repeat it as well, which is nice. So you learn the lesson. Exactly. [00:17:23] Jason: And I think, you know, God and the universe keeps giving us the same lessons over and over again, maybe in stronger and stronger fashion until we finally learn the lesson. And I think going along with these two points, which relates heavily is being open and willing to take feedback from others, you know? [00:17:42] Jason: And so one of the things that I've, realized is that feedback a lot of people think is painful, and it can be really uncomfortable, but I've noticed that when I go to my mentors and I'm open and vulnerable to getting feedback. Sometimes, you know, it can cut pretty deeply, but it's good medicine and that's where I have the most growth and learning. [00:18:00] Jason: And so I've learned to actually love and enjoy the discomfort of feedback. And so I seek it now. Then I collapsing time on my learning. Yeah, and I'm experiencing the discomfort in that and, but I know that there's benefits to that because now I can see something that I was blind to or I'm experiencing something that I didn't realize. The reason I hire these mentors is because they're at a vantage point in some sort of area that they're ahead of me. And so being willing to get feedback takes somebody that's willing to be really rational and it takes somebody that's willing to see that there's no failure. You are not bad, sick, and wrong because somebody pointed out something that you're doing that's bad, sick, and wrong. Like that means now you have an opportunity to change or improve, which is good news. [00:18:43] Jason: It's like the best news ever. Yeah. Love this  [00:18:46] Lior: 100%.  [00:18:47] Jason: That's why we get along, Lior. You and I have just been through enough shit to learn some lessons, so. Hell yeah. So cool. Do you have a third one for us?  [00:18:55] Lior: Yeah, let's do a quick one. Leading by example. Okay. Is number one. And I'll actually give a quick story here just to explain how powerful that is. [00:19:06] Lior: And I think that's also really important for, you know, all of our listeners for property managers. Because in my first assignment in the Navy as a commander, I was assigned as a chief engineer, meaning I was in charge of the mechanics department. These are all the folks that are working the hardest. Like, think of them as like your maintenance, you know, contractors. [00:19:26] Lior: These are the folks who are going in fixing plumbing, fixing AC systems and like heating systems, like getting really dirty, you know, and like crawling underneath engines filled with like gasoline and stuff. It's like the hardest job in, you're doing the worst,  [00:19:44] Jason: worst job. It's like Mike Rowe's show Dirty Jobs. [00:19:48] Lior: Yeah. I don't want to be too explicit and vivid. But you're dealing with like pipes of like things that you know Sure. We use for other things stuff and who knows.  [00:19:56] Jason: Yeah. Okay.  [00:19:57] Lior: Exactly. It's bad. It's bad. Yeah. So anyways, so on when I was first assigned as the chief engineer, so the chief engineer in the ship is like the second to the commander. [00:20:07] Lior: Like if the, something happens to the commander of the ship. I'm taking command. So, you know, you have your respect and your sort of like, honor just with the title, you know? Yeah. It comes with it and you can walk around like, you know, like a peacock. Very proud of yourself and, you know, I'm like, I'm the boss. [00:20:25] Lior: I'm the big man or whatever.  [00:20:27] Jason: Yeah.  [00:20:27] Lior: Or you can do some other things. And for example, what I did on the first day of me getting, you know, onboard the ship and, you know, getting the role and getting command of the ship. So the first thing that I did was like every day we have like an hour at the end of the day that we're cleaning the entire ship. [00:20:46] Lior: And part of cleaning the ship is also for the mechanics department. Is getting below the engines that run the ship and cleaning all the oil residue that builds up there. So you have to literally, you know, take a lot of like cloths and sheets and just like, dive into the oil and just push it out. [00:21:04] Lior: Wow. So like you get out black, like completely black. And normally the ones who are doing it are the youngest, you know, mechanics and the youngest soldiers on the ship because it's like, you know, it's a newbie. Don't have seniority.  [00:21:16] Jason: And they're new and you give them the worst job. They get the shit job. [00:21:19] Lior: Exactly. So what I did, I went and got beneath the engines myself. Yeah. And it, it became a show. All the soldiers came to watch. Oh man, the chief got beneath the engines. He's crazy. What is he doing? It was a shock, but nobody forgot that. Like my soldiers up until today, were like best friends or like my little brothers, they remember this until today, this little thing that I never done after that again, by the way, I did it once. [00:21:48] Lior: Yeah. But they never forget it. And that sets so many examples in terms of what I expect from them in terms of ownership, you know, and values and teamwork and not being afraid to take on, you know, jobs that, that are like beneath me or whatever. That was such a powerful message without me even saying a word. [00:22:08] Lior: Yeah. So think of yourself as a property manager. Like what things you can do like that, that you need to do only once maybe in your life, you know, and show your employees that you're not afraid to get dirty and do the hard work and really show them that nobody should be feeling that something is beneath them or like it's not, you know, to their level or whatever. [00:22:31] Lior: Like if you are doing that, like who am I to, you know, raise any objections of doing something? Like I'm not the company owner and if the company owner is doing that, I better do that. Right? So  [00:22:44] Jason: yeah, that's a great story. Great example. I. You know, it's a great display of leadership. There's a really good book kind of about this principle called The Motive by Patrick Lencioni. [00:22:54] Jason: And in he talks about how there's two types of CEOs and there's the CEOs that think because of their position, everybody owes them everything. They're king, they deserve everything. And they end up having organizations that have a lack of ownership, a lack of accountability, and a lot of problems. [00:23:10] Jason: Because they think they're superior to everybody else. And then there's the CEOs that have the right motive and they understand that they have the worst job in the company because their job is to do anything that's not working and to step in anywhere that there's a problem and they need to be willing to, like you talked about, get dirty and start, like help out at the bottom if that's what the business needs to get clarity or to fix things or to figure it out. [00:23:38] Jason: And so being able to display that is a powerful thing. Like it reminds me the other day, I'm training some setters right now to do some cold calls for us, do some outreach to property managers. because we're like. The best kept secret in property management. Not all our people have heard of DoorGrow still, and so we're having them do some outreach and they're like, oh, it's really hard. [00:23:56] Jason: I don't know how to deal with gatekeepers and all this. And you like the subtext says, Jason, you don't understand. This is difficult. So I'm like, cool, let me do it right now. And I picked up the phone and they were watching me on Zoom and I'm cold calling and doing it. And the second call I got first was a voicemail. [00:24:11] Jason: I'm like, here's how to leave a voicemail to get them to call you back. And then the second call was a receptionist. And I connected with her. I made her laugh. I got info from her about the business owners, what their challenges are. Oh, there's two business owners. Okay, cool. And I got all this information about how many doors they have, everything about the business because I was nice to the receptionist and treated her like a person. [00:24:34] Jason: And and she was helping me out. She wouldn't give me their cell phone numbers, but I got everything else I needed so we could call back. And I'm like, cool. Did you see how that went? And they were like, well, it's really cool. So yeah, when we're willing to step in and show them how to do something, it can break some of their preconceived ideas, their perceptions, and so yeah, they see a leader and they're like, oh, well the leader can do this and the leader can do this well. Be cause if everybody underneath you is like, yeah, but he's never done this hard stuff, or he hasn't done this, and they're like. There's always that story. Well, he did that worst job, like he was pushing, they're like, what? Yeah, first day? I mean, it speaks volumes of character and it, yeah, it makes your leadership much easier. [00:25:19] Jason: That's kind of the equivalent of people say, if you get thrown in prison, go fight the biggest guy there, or something like this. Right? And that was the most challenging thing that nobody thought you would do, and you went and did it. And so, yeah, you earned respect. And you know, leadership has to be born out of respect. [00:25:35] Jason: So these are great principles. This was valuable in the podcast alone. So let's move on to getting into Blanket. And I think this is a game changer. I think every property management business owner should be using Blanket every single one. It's an absolute no brainer. It helps them retain their clients, well retain the properties. [00:25:58] Jason: So basically keeping their portfolio, even if the owners are leaving and it gives them access to a network of investors. And there's just so many benefits. So I'll let you tell everybody about it because you probably know a little bit more than I do, so.  [00:26:12] Lior: Sure. Thanks. Sure thing. I'll actually do I normally have, you know, the whole spiel and the features and what we provide and whatever, but I think if we already started on such a inspiring, I would say, note to the, to this episode. [00:26:25] Lior: I'll start with the why. With why we're doing what we're doing, because I think it's important and we, and I think we're not doing a good job maybe at explaining the why enough in pretty much everywhere we go about, yeah.  [00:26:36] Jason: People don't buy what you do. Simon Sinek says they buy why you do it. [00:26:39] Jason: So, exactly. Let's into the why behind Blanket. Why does Blanket exist? Yeah.  [00:26:44] Lior: So the overarching premise is that. Today there is a very big, I would say, failure or gap in the market in our single family rental market. When you look at other asset classes, when you look at commercial, when you look at, you know, multifamily, industrial office, any investors in those asset classes have an investment manager, a professional investment manager. [00:27:13] Lior: That provides them, you know, quarterly, you know, reports provides them with strategy sessions about their next capital, you know, allocation about their disposition. Yes, they have someone to guide them in a very professional way to their goals and to and to match their needs. The only asset class, the only asset class that does not have the function of an investment manager is single family. [00:27:40] Lior: Yeah. And that's especially the asset class that needs it the most because 99% of all single family rental owners are mom and pop investors. Institutional players own, roughly, depending on which source you're reading, but roughly between one to 2% of all the single family rental properties across the country. [00:28:02] Lior: The most is owned by mom and pop investors. The people who need that guidance the most. And they don't have that, which is why they're making mistakes, which is why they have maybe sometimes, and I bet all the listeners can agree some unrealistic expectations of what a property manager should do. And that creates a big gap that the only one losing or not the only one, but like the two people that are losing from the situation is that mom and pop owner and us, the property manager, because we then lose a lot of clients. [00:28:36] Lior: And it's sort of like this identity crisis where we as property managers are perceived as service providers, as rent collectors, as toilet fixers, but we are held accountable as if we're the investment managers. Like, you know, why am I losing so much money on this property? [00:28:57] Lior: It's all you. It's all about you. You didn't, you know, collect the rent. You didn't rent it on time. Yeah. Why it's vacant. Like with all due respect, you are the one who bought this property. You know, you bought it in this problematic area. You bought a very old property that never replaced the roof, never replaced the ac, and it is a very bad shape in a very bad neighborhood. [00:29:17] Lior: Like there is a limit to what I can do for you at the end of the day. But the problem is that we as property managers, we're stuck in this middle where we are held accountable. As if we're their investment manager, but we're perceived as just a service provider, which is the most difficult position to be at. [00:29:34] Lior: Now, how does that connect to our why? When I started doing real estate again, remember that like my personal why my grandparents, right? I wanted to build a real estate portfolio that will allow me to give them at least one property from which they can live off. To act as their pension. Sort of like plan. [00:29:53] Lior: And as, as more as I grew up in this industry as an operator, as sort of like a property manager without all the headaches of operation, you know, just acting as the owner relationship manager. I understood that if there was a platform, you know, back then when I was just dreaming about it, if there was a platform that will empower the property managers to become investment managers for their clients. I know that my parents and my loved ones can be in good hands because if those property managers that manage my grandparents' homes can tell them what to do based on, you know, what's happening with the property, when should they renovate, maybe, when should they sell, when maybe when should they refinance and cash out? [00:30:40] Lior: Or maybe when should they buy another property or any other question that is sort of like surrounding the investment life cycle or the investment journey, right? I know that their sort of like goal of retiring financially safe can be handled because there is no one else who will take care of that. The agent who maybe, you know, sold them that property, he has no vested interest in the long term. [00:31:05] Lior: He's doing a transaction and he's done. Out. The lender, same thing. He got the origination fees, he secured the loan, he's out the window and they're out. Nobody besides the property manager has a long-term vested interest in the wellbeing of the property owner. So for us, this is what motivates our entire team. We understand that if we'll be able to empower our partners, our property managers into investment managers, we will take care of our loved ones. [00:31:36] Lior: We will make sure that they will be in good hands and this is the why, because there is a gap that only property managers can fill. And this is that the gap of a missing investment manager for the investors that are the least experienced, that need the guidance the most, this is what we wake up for, this is what we work for. [00:32:00] Lior: This is everything that, you know, leads in every decision making intersection or like point in our company's life cycle. Yeah, I love it.  [00:32:08] Jason: This is why we come to leaders. This is why people come to a property manager. They're looking for leadership, they're looking for guidance. And when you're at that peak of customer satisfaction, customer service, that's where you are an advice giver, where you're giving advice, not just like the title of this episode is from Rent Collector to Asset Manager, and the idea is: [00:32:32] Jason: if you can go from just being somebody that keeps the rent coming to helping them manage the asset, you are already head and shoulders above other management companies. So if you can present yourself as an asset manager, and I've had a podcast episode with a client who's very good at doing this, he is able to assess their property. [00:32:51] Jason: We have this really cool tool called the ROI calculator. He'll help show them whether it's performing properly, what the long-term benefits are. What the tax benefits are, and so he can help them assess the property and they already just view him as an expert instead of wanting to work with any other management company. [00:33:08] Jason: So a lot of you feel like you're competing with other management companies because you're doing cold lead marketing stuff that probably doesn't work very well. And if you're doing that, reach out to DoorGrow, we'll help you fix that problem. But there's plenty of business out there. There's no scarcity. [00:33:20] Jason: But if you do feel like you're competing with other companies, one way to set yourself head and shoulders above the rest is to no longer be a property manager that just collects rent and coordinates maintenance, but to be an asset or portfolio manager for this investor. So, how does Blanket help with this? [00:33:37] Lior: I think we nailed it. We are right on point. And I love,  [00:33:40] Jason: I love it. I mean, everyone needs to realize this is the motivator. This is the reason. Because property managers, if you want to have an easier time closing deals, you want to retain clients, keep clients trusting you, and if clients trust you as an asset manager, they're way more hands off. [00:33:56] Jason: They don't try to manage the manager, they stop trying to micromanage you because they look at you as the advice giver and as the advisor instead of thinking, this is just somebody that works for me that I now need to manage and make sure they're not stealing from me and they do it my way.  [00:34:11] Lior: Exactly. [00:34:11] Lior: So we are really tackling this mission from two angles and the understanding here is that. As you said, if you are acting as a trusted advisor, if you're acting as an asset manager and your clients appreciate you as one, you will have less churn and you will grow a lot faster. So when we're thinking about these two, you know, functions of your business, on the one hand churn and on the other hand, growth, these two things always go together in property management. [00:34:47] Lior: Why? Because if we're looking at the average,  [00:34:49] Jason: and let's explain churn real quick for, because some people, this is a new term for them, they're like, what does this mean? Churning? So churn means you're losing business, you're losing clients, they're churning out. So this is the rate at which you're losing clients every year. [00:35:03] Lior: Exactly. Exactly. It's how many doors you lost technically, again, no matter what the reason, but like you lost the door, you know that's churn. So in property management there is a very unique and frustrating thing is that you'll always have churn. You can never lower to zero. Why? Because life happens. You might have a client that's super, super happy with what you're providing. [00:35:27] Lior: He loves you. He loves the relationship, he loves the service. He's getting everything from you, but suddenly life happens and he needs the money, he needs to sell that property, unfortunately. It has nothing to do with your performance, it's just his life. So that property is going to be sold and you're going to lose that, so you'll have churn. [00:35:46] Lior: So in property management there always be churn and it's something we have to accept. So that means if you can't, you know, really lower churn to zero, that means you always have to have a growth strategy to offset the doors that you're still going to lose. Yeah. So growth and churn, and. Or the opposite of churn, which is retention. [00:36:10] Lior: Okay. Growth and retention and property management have to work together always at all times. On the one hand, if we're like, imagine a bucket of water and your task is to keep in full and you have a hole at the bottom so it's leaking. Okay? Yeah. So you always have to work on closing that leak. [00:36:31] Lior: But you always have to keep pouring more water to keep it at the same level. That's pretty much the secret. That's how Blanket is built. We have two packages, one called Retain and the other called Grow. Very simple not too complicated on that front. And each one has various features and various products to help you achieve that goal. [00:36:53] Lior: So, for example. And by the way the combination of these two, this is what allows you to be that ultimate asset manager to your clients, right? That can help your clients, first of all, optimize their portfolio and generate more cash flow, and forget about a lot of headaches that come with property investing, but on the other hand, help them make more money by expanding their portfolio, buying more properties, and growing it. [00:37:20] Lior: So the combination of these two packages, that's what helps you allow, you know, what helps you be an ultimate asset manager. Now, what do each one of those packages do? So the Retain package gives your clients a branded investor dashboard. So it has your logo, it has your face, nobody knows who Blanket is, and that investor dashboard gives your clients real time performance metrics. [00:37:42] Lior: It allows them to see how their properties are really doing. Through an integration with their property management software and through pulling a lot of data from title companies, public county records, and national data providers that allow them to really see every property related transaction in real time from their mortgage payments, their property taxes, their insurance, their HOA and everything that you're tracking as well in your property management software. [00:38:07] Lior: So that way they can see exactly what's their net cash flow every month. They can see their property's value and how much it appreciated this month. And they can also see how much equity they have in their homes so that whenever it's time for them to take the next step, they can quickly press on the cash out button and refinance and extract the equity that they have in those proceeds and buy another property with that. [00:38:30] Lior: So that's part of the retained package that is owner facing. All the rest of the features are property manager facing, meaning your team is going to use them. But one thing I forgot to mention on that front, on the sort of like investor dashboard that your clients are getting, we also are doing what we call white labeled email communications. [00:38:52] Lior: So remember that story of me handling owner communications for property managers? This is where it comes from, and the understanding that your clients are used to a very bad, sort of like foundation of communication, which is I'm either getting an email about me having to pay for something I need to fix right now, and you're asking, you know, my money, or I'm getting an email with the owner statement, with that accounting view that I can't really understand and I'm getting just more confused instead of actually getting value from it. [00:39:24] Lior: Plus, it never shows me the full picture because it only shows me, you know the fees that you're charging, maintenance and like the rent, I don't see exactly how my property is doing. So it's really not a value. So like this is the foundation of the relationship. So if you are not providing your clients with additional positive touch points, how can they appreciate what you're doing for them? [00:39:45] Lior: because that's what they get. It's like, it's very the energetic I would say, you know, frequency of, from all these emails and touch points, getting them is negative. Like that's what they get. So what we're also doing, we're doing white labeled email communications as well. Again, it's your logo, it's your profile, it's your name that sends them, for example, a monthly report or update on how much their property is appreciated in value. [00:40:08] Lior: It sends them, you know, some like tips on how to utilize the platform and how to really be on top of things and always be in control of how your properties are really doing. A lot of these things that are just, yeah, just like, it's automated. You don't have to do anything. So like, it just gives them more transparency and feeling of, I'm in control, right? [00:40:28] Lior: Like I'm in control. I know how things are doing, like, and if there's something I need to do,  [00:40:32] Jason: which reduces their anxiety. The number one reason owners are constantly calling you, being interruptive, trying to micromanage you, is because they are anxious. Exactly. If you can reduce their anxiety. By increasing their awareness and their trust in you, it's a no brainer. [00:40:47] Jason: It's going to lower your operational costs dramatically.  [00:40:51] Lior: Exactly. So that's on the owner facing side of things. In the retain package, the team facing sort of like tools, they provide you two main things. There are two products within the retain package that your team is going to use. One is our portfolio manager. [00:41:06] Lior: Think of it as like an asset management dashboard. And the other one is our AI risk manager. So this one, you know, think of it as like your churn, you know, mitigator, and each one of them provides you two aspects of the same owner. The asset management dashboard shows you the health of every owner's property. [00:41:29] Lior: The churn manager or the risk manager shows you the risk of every property of churning. So the asset management dashboard will show you. Right.  [00:41:39] Jason: So the risk of them that like how likely they are to maybe start paying attention to maybe selling it, things like that.  [00:41:45] Lior: Just leaving, yeah. The risk of them leaving. [00:41:47] Lior: So, okay, let's maybe start with that because that's really, you know, one of the coolest products that we have. So the AI Churn Manager technically shows you the churn risk of every owner. Okay. Pretty much the risk of every owner from leaving you with ai, which takes in a lot of data. A lot of data from the communications with that owner to the property performance of that owner, everything that goes into whatever is related to that owner is taken into account and then it shows you the risk, but it also shows you the client value of that owner, meaning how much revenue this owner is generating your company. [00:42:25] Lior: Because we're integrated into a property management software, we know that revenue per unit of every property, so we can tell you how much every owner is worth for you. So the combination of these two elements of the churn risk and the client's value can really give you the ability to prioritize on whole, on who you are going to focus on first, and then you can really focus on the ones who are at high risk and high value. [00:42:50] Lior: And now what are you going to do next? Next, what that AI Retention Manager does for you is it also tells you exactly what to do to retain this owner. For example, let's say you have an owner that has a property that's currently undergoing a renovation, and he also has a mortgage in place, so he's losing money every month. [00:43:10] Lior: He's stressed. He might be thinking to himself, you know, why did I get into this whole thing? You know, I'm just losing money. I'm taking money outta my pocket every month. It's painful. So the AI will notice that and tell you something like, Hey, Jason, because A, B, C, D, what he should do is send this owner a link to his performance, which is one of like the features we have in that investor dashboard is like the forward looking performance of this property, right? [00:43:35] Lior: Send him a link to his performance so he can see that he should hold onto this property and not sell it right, because he's going to make a lot of money and waive two months of management fees. And again, those fees wouldn't cover for the losses, right? But it would show the owner how committed you are to his financial wellbeing. [00:43:54] Lior: So those are the things that the AI can tell you to do based on the retention policy that you will set in the beginning by answering questions that the AI will ask you to understand how you're thinking, what's your approach to retention. And lastly, when you'll see that recommendation, it will also draft you an email or a phone call script with your tone of voice. [00:44:15] Lior: So all you have to do is like literally hit send or just call them and read the script. So that's what the ai retention manager does for you. Okay, cool. And the asset management, you know, dashboard, which is that portfolio manager, that shows you just the overall performance of all your properties. And it can show you, for example, which properties are underperforming, meaning which properties are in negative cash flow position, so that you can reach out to these owners and tell them something like, Hey Jason, I see that this property is really not doing well. [00:44:42] Lior: We tried this, we tried that. We tried this. Why not think of 10 31, exchanging this property. Let's change it to a better property, one that wouldn't have all these headaches that we're going through. Two, it will be able to yield higher cashflow for you because we'll be able to charge a higher rent, you know, property in a better condition, so less expenses, and three, maybe even this will be a property in a better location, so more appreciation, potential, right? So like three wins for you, Mr. Owner, and to me, two wins because I'm getting the commissions maybe from both sides, right? Plus I'm getting a new door that might have a higher revenue per unit. [00:45:21] Lior: Or maybe there's enough faculty or which just more operational  [00:45:24] Jason: cost. Yeah, just easier to deal with. So like it's a winner. Also, maybe you could convert all the shitty properties in your portfolio and the easier properties to deal with.  [00:45:34] Lior: And that's the thing I always tell to all of our clients, think of this as like your blueprint to building the portfolio of your dreams. [00:45:42] Lior: Because it shows you which properties are underperforming. It shows you which properties have a high maintenance income ratio. So you can see which owners are really spending a lot of money on maintenance compared to how much money they're making in rent. And by the way, if, for example, if you have a maintenance division or you're charging markups on renovation, those properties are an additional revenue stream that you cannot reach out to all those owners and tell them. [00:46:05] Lior: Hey, Jason, like we're spending a lot of money on maintenance in the past couple of years. Let's think about, you know, reinvesting some of that cash flow and, you know, improving the property's condition, which is, you know, revenue for your company as well. So that what that, you know, asset management dashboard allows you to do is to see which properties are performing well, which properties are performing, you know, bad. [00:46:25] Lior: And for those that are performing well, you'll see things like, you know, which owners have a lot of equity trapped in their home? So that maybe when interest rates go down a little, you can reach out to them and say, Jason, like, look at this. Remember you said you want to build, you know, to grow your portfolio? [00:46:40] Lior: Interest rates have gone down right now and you have like $300,000 in equity. Let's step into that equity refinance, take the proceeds and buy another property in our area, which we have access to a lot of off market inventory here, which leads us to the grow package now. So that's the retain  [00:46:57] Jason: package that grow package. [00:46:58] Jason: I'll run through it quickly. I want all of my clients listening to this to be using Blanket like I want they all should be. This just is an absolute no brainer.  [00:47:08] Lior: Yeah. We definitely, by the way, it's not like I want to also give a shout out to all of our clients and all the folks that were with us from the start. [00:47:15] Lior: It's not like we are, you know, so smart and we had the solution for everything. This is a lot of hard work and sweat. By listening to all of our client's feedback and what they need the solutions to their like day-to-day problems and needs that they always experience and just never have the opportunity to really do it at scale. [00:47:33] Lior: Right? So, yeah. Back to the growth package. So that was the retained package, just as a summary. Two owner facing, you know, propositions, which is the investor dashboard and the branded owner communications, and two propositions for your team, which is the asset management dashboard and the AI retention manager.  [00:47:51] Lior: On the growth package, you also have two owner facing tools. One is the investment property marketplace, which is also white labeled with your logo. And this marketplace technically shows all your clients because it's closed only to your clients or anybody you invite to it. And we'll cover that in a second. But your clients who are in that marketplace see all the properties, all the off market properties that are for sale in your area. [00:48:16] Lior: So that way whenever they decide to buy another property, that will be a property that you're going to manage for them. So the marketplace. Acts as like this, you know, main tool for number one, capturing owners who want to sell. Remember what we started, we, you know, we want to capture the owners who are selling so we can at least, you know, get that commission or better get that commission and sell it to one of our other clients and retain the management of that unit. [00:48:41] Lior: But it also allows your clients to buy more properties. Now you're probably asking, you know, okay, where do those properties come from? So we source inventory on a national level from the largest wholesalers, turnkey providers, home builders for sale by owner feeds, anything that's off market, we are pretty much sourcing it across the country  [00:49:03] Jason: Is Blanket using investors that they can list their properties in this as well?  [00:49:09] Lior: So your clients, whenever they list their property, they will be at the top. They are what we call the exclusive properties category. So they are at the top. [00:49:17] Lior: We are pushing them always front face and center. They're the first ones for all your other clients to see, to increase the chances of them buying that from your clients and retaining the management of the unit. So all those properties that we have are all off market and. Yeah. Then this allows you not only to give it to your clients, but you can also invite anybody you want to it. [00:49:37] Lior: So maybe you have a list of leads that you bought in the past, you know, some cold leads or whatever. Or maybe you have friends and family that are interested in buying a property and working with you, or maybe you're going to like a BiggerPockets, you know, meetup or conference with investors or whatever. [00:49:51] Lior: They're always on the hunt for off market properties. So what you can do, you can invite them to the marketplace as a prospect. So like as a visitor, and once you invite them. And they log in, it appears as a prospect lead that you can then call them and say, Hey, Jason just saw you logged into our marketplace. [00:50:07] Lior: Hope that you liked it. By the way, if you have other properties in our area, I would love to send you some, you know, special friend, you know, discount for our property management services. And now you have a different conversation that is based on, you know, what your brand can offer them. So that's the marketplace. [00:50:24] Lior: And as you can see, the marketplace, technically what it does, it generates you leads, buyer leads, seller leads, prospect leads, et cetera. And what we provide is also sort of like a CRM feature that allows you just to keep track of all those leads, engage with them, or integrate with your existing CRM. [00:50:40] Lior: So folks might be using different systems we can integrate and push all those leads to your system. And lastly, the last feature that is also used by your team, by your BDM, or by yourself if you're starting out, is what we call our referral management system. So this system takes in all the agents in your area and pulls in information about them from the MLS and many other sources, and shows you, for every agent in your market, how many transactions they sold in the past two years, how many years in business, what's the average price of the properties they're selling, their contact details, their website, everything you need to actually start increasing or expanding your referral network that you have already in Blanket. [00:51:21] Lior: So what you do then. You could start reaching out to them, sending them emails from the Blanket system. And whenever they respond, you get on a call, you offer them, you know, to partner up and pay them referral fees for any client they're sending. And then you are giving them also a user in the system. And that's one of the interesting things. Today, agents are struggling, especially buyer's agents, which are normally, you know, the younger ones in every brokerage because the listing agents are normally the brokers and the most experienced ones. [00:51:48] Lior: So like buyers agents are having a hard time today with interest rates and with everything that's happening. So you can position yourself as their exclusive off market inventory partner, which they can leverage to be winning with their potential clients. So that way whenever you invite them as a partner, you're giving them access to off market inventory that they can't find anywhere else. [00:52:13] Lior: And that way whenever they bring on clients, they're sending them through the system and with a click of a button directly to you, you get those leads. They get paid through the system with that referral fee that you've set and agreed to with them, whether it's $500, 250, whatever. And the cool thing about it is that it has also automated updates to the agent every time one of the referrals inquired about a property they want to buy or to sell, assuming you promise them, you know, to return that lead back to them when it's selling. So that way you are making them happy. Those referrals are happy and you are able to really grow, you know, your referral network with everything within your ecosystem. [00:52:51] Lior: And be that center of the ecosystem, be that asset manager. Nice. So that's the goal package as well.  [00:52:57] Jason: That's super awesome. So cool. This Blanket sounds like an awesome tool. You've shown it to me. I think it's really a brilliant idea. I think every property manager should be using it. It's a no-brainer. [00:53:08] Jason: How do people get started with you? How do people get in touch?  [00:53:12] Lior: So you can either visit our website: Blankethomes.com and just schedule a quick, you know, 15 minute discovery call. You know, just listen to what we can offer so we wouldn't waste your time. And just understand if it's the right thing for you. [00:53:26] Lior: And then you can either just, you know, send me a LinkedIn message, send me a dm, pretty much on every social media platform. I'm not really responding very fast. And we could just get on a call. And I also invite anybody that wants you to just, you know, even if they're not interested in Blanket, right? [00:53:41] Lior: Like if you're thinking to yourself maybe it's too much for me. Maybe it's too expensive, I don't have the bandwidth right now, but you want to brainstorm about, you know, how to be more investor, you know, investment manager mindset as like guided property manager, how to be more of an asset manager. [00:53:56] Lior: This is my passion, this is what I've been doing my entire life. Like, if you want to just brainstorm, shoot me a message. Like I can talk about this for hours, so, you know, I'll be happy to help anybody that needs that. Even if you're not a Blanket client, again, you don't have to be a partner of ours to really just, you know, get inspired and, you know, learn from other people's mistakes. [00:54:14] Lior: And we've done quite a few.  [00:54:16] Jason: Awesome Lior, thanks for being a guest here on the DoorGrow Show podcast appreciate you hanging out with us. So, if you are watching this and you felt stuck or stagnant and want to take your property management business to the next level, reach out to us at DoorGrow, also join our free Facebook community. [00:54:33] Jason: It's just for property management business owners at doorgrowclub.com. And if you've found this even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. Until next time, remember, the slowest path to growth is to do it alone, so let's grow together. Bye everyone. 

• Promo for Bart Merrick and Crystal Van as realtors • Melissa shares positive experience buying a home • Friday Free Show recorded a day early • Tom going to New York City to see Ricky Gervais • Ross joins and jokes about cereal commercials disappearing • Discussion about kids' cereal and Dan feeding his kids eggs • Talk about NYC homeless and rare types like “bird homeless” • Dan recalls Seattle man eating a bird head • Listeners send NYC tips and critiques • Debate over real NY-style pizza and the “it's the water” myth • Mario Batali's machine-made NY water and related jokes • Argument that NY pizza can be replicated outside the city • Plans to report back on NYC trip on Tuesday BDM show • Airline “skip lagging” loophole explained • Debate over ethics of skipping final flight legs • Mention of Delta engine fire in Orlando seen by BDM Suzette • Idea to use inflatable airline slides for a BDM event • Real slides cost $20k; joke about duct-taping dollar store rafts • Tangent on shooting ranges and pressure training • Ross jokes about underwear defense from intruders • Song break: “Marked Different” by local band Virginity • Promo for Pinball Dudes and their rotating pinball machines • Discussion on pinball as mechanical art • Mention of King Kong and Foo Fighters machines in studio • Talk about Kanye West's odd public confessions • Tom's son requests Oculus as reward, gets older version • Concerns over Roblox, VR content, and kids interacting with strangers • Discussion about limits on VR usage and past exposure to horror • Tom quietly dismantles a cardboard city; kids never notice • Debate on kids remembering promises and being disappointed • Talk about VR zombie games and their age ratings • Crystal questions VR's impact on a child's brain • Reference to Columbine-era video game panic • Joke about being trapped in VR like old sci-fi plots • Maisie described as a sensitive rule-follower • Dan regrets joke that made Maisie cry • Promotion for Orange County Library's Book Fest with Brad Meltzer • History Center's “Collected” exhibit and free third Thursdays • Science of Wine event at Science Center promoted • Praise for educational partnerships • Jelly Roll NPR parody and discussion of his fading fame • Mention of Burt Kreischer's 5K event and pricing debate • Introduction of fictional overnight host “Scarves Toboggan” • Scarves plays random YouTube songs and complains about no audience • Debate about ethics of unpaid radio interns • Skit with fake SafeTouch rival “Vault Field” and parody burglars • Dan and Tom discuss expensive ad branding and mascots • Bug-based characters like “Silverfish Man” and “The Exterminator” • Creepy bug designs, mohawk caterpillars, and punk rock stings • “Old Man” character reminisces about grunge and Surge soda • Nostalgia for the OJ Simpson trial and Ed Tyll losing ads • Story of sabotaging tapes to avoid lawsuits • Listeners remember clear pagers and see-through electronics • References to Beavis and Butthead, Star Trek: TNG, and N64 • Ross promotes comedy shows at Bull & Bush and Framework Coffee • Tom plans to visit NYC spots like the 9/11 Memorial and Planetarium • Andrea mentions Times Square's screen show and Ireland portal • Ram Davesey warns of a water-based apocalypse and gold-filled boats • Fantasy of escaping floods with helium balloons • Final reminders for new merch and $10 leftover BDM shirts • Contact Eric via TomandDan.com for merch issues • Episode ends with legal disclaimer and “mediocre” sendoff ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

• Discussion of Jeff's Bagel Run and its rotating bagel flavors • Mention of carrot cake bagel with cannoli cream cheese • Dan tried hot sauce Cheez-It bagel, Maisie's favorite • Fruity Cereal and Sprinkles bagels featured for the weekend • Encouragement to use the Jeff's Bagel Run app and hashtag TDBagel • Listeners sharing their bagel experiences post-runs • Shoutout to Jeff and the value of listener feedback • Dan and Maisie love the pimento cream cheese • Show begins from the Just Call Moe Studio • Reference to a viral baby whale video clip • Dan and Andrea celebrate 15th wedding anniversary at Otto's High Dive • Otto's praised for oysters and Latin food vibe • Dan jokes about telling Andrea to “hop up on this baby whale” • Dan introduces the “going crazy” 2025-26 plan: ponytail, gold/platinum tooth, face tattoo • Sabrina from News Junkie consulted about gold tooth • Heinz Brazil makes gold teeth bottle openers for condiment packets • Joke about Dan being on the cutting edge of weird trends • Chatroom comment compares Dan to the fat kid from Hook • Brendan playfully defended as the coolest guy in the room • Mention of BDM Appreciation Party happening tomorrow • Shoutout to Danger Brain for branding and BDM shirt design • Appreciation of sponsors: Just Call Moe, Fairvilla, Pyro Spot, White Claw, Todd Burney, Marshall Bone Construction • Listener Justin flew in for the BDM event • Listener Suzette flying in, excitement over community gathering • Dan reflects on listeners traveling in for the event as deeply meaningful • April Jennifer Troy to perform a whip and magic show at the party • Jokes and confusion around “erotic whip show” phrasing • April described as magician, whipstress, scientist, and beautiful Asian woman • Dan says April and her wife seem very happy and successful • Mention of a “skidoo” and Dan being high • April asked if she could wear a “bikino” to the event • Term 'bikino' invented by Tom and Dan — possibly a male bikini • Recap of Moe's Celebrity Bowling Tournament • Brendan wore a Moe jumpsuit • Tom and Dan's outfits debated — Barf vs. Splinter • Dan jokes about shaving pubes with a BIC razor and baby oil • BDM show shoutout with Sam and Ross • Brendan teased as Oompa Loompa • Dan says Brendan trained fans to roast him like a cuck • Praise for Jason Guy's kindness and memory for details • John Busteker roasted for snark and fake parking promise • Dan made a 'Pop That Bussy' shirt of Busteker with crazy teeth • Brendan skipped drag for a conservative event • Brendan avoids fake breasts outdoors for safety • Brendan says recent sex was disappointing due to soreness and pubes • Dan emailed his surgeon sarcastically: "dear butcher" • Dan wants Dansby's paw prints tattooed under his eye • Discussion of Dan's transformation and ponytail plan • Dan frustrated by post-surgery recovery • Dan jokes about having sex while sore, calls himself "The Littlest Mummy" • Discussion of Canadian Easter vs. Dan's church-filled childhood Easter • Brendan recalls water guns and egg hunts inside • Dan got an AR-style Intertech squirt gun with banana clip • Realistic toy guns discussed — police stories and orange tip laws • Men slapping balls in parks as part of new "rewilding" trend • Will Blunderfield's semen retention yoga and pee drinking • Dan jokes about "gooning" and a man named Nautica Malone dying • Chatroom jokes about "goonicide" and "gunneral" • Debate about flashing in bikini café drive-thru and intent • Dog the Bounty Hunter blamed orange juice for public masturbation • Locker room story: Antonio drying off while playing big band music • Dan compares himself to Darkman during awkward anniversary sex • Bungalow on the Bus recorded live with Tom and Dan • Andrea lost 17 lbs with Dr. Powers' InBody program • Dan lost 15 lbs doing macros • Dr. Powers confirmed for BDM Appreciation Event • Brendan called "erroneous" by City Hall • Campo Fiore café blocked by scaffolding — faux marble failing ### **Social Media:**  [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive)   **Where to Find the Show:**  [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/)   **The Tom & Dan Radio Show on Real Radio 104.1:**  [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/)   **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

• Sponsored by BudDocs.org for medical marijuana licenses • BudDocs offers easy, same-day telemedicine appointments • Dr. Chanlatte curates BudDeals and dispensary discounts • Live from the JustCallMoe.com studio • Rauce joins the Friday Free Show • Rauce plugs “Good Sauce with Rauce and Joel” and their Fringe show • Recap of chaotic BDM $5 shirt-stuffing party at Hourglass Brewing • Koozie stuffing chaos and Tony Rage's Minecraft-style table slide • Tom stresses over organizing volunteer events • Vince Taylor arrives on wrong date after Tom typo • Vince left his sick mom, showed up in BDM gear, found only fishermen • “Getting Tommied” becomes shorthand for careless screwups • Tom offers to pay Vince's gas, Vince jokes about his 18-wheeler • Vince plugs his podcast and May 4 Star Wars brunch at Funny Bone • Tom & Dan join Temu affiliate program for cheap party gear • Tom orders tiny gardening shears from Temu, slow shipping • Dan never uses Uber Eats, agrees with Rauce that $5 is a solid tip • Uber Eats vs. old-school pizza delivery and tipping debates • Grocery bag strength becomes a pride topic • Ikea story: listener scans 59 items at self-checkout, gets mocked • Dan prefers real cashier interaction, jokes he brightens their day • Frustration over unpaid labor at self-checkout • Poop story from workplace where someone smeared it on a wall • Hot take: fondue sucks, Tom tips himself • Dan's daughter loves taquitos, nostalgia for junk food athletes • Temu bag delivery compared to opium ships • Song “Catch These Fizz” by Wet Leg played during break • StreamlineFlorida.com plug for mortgage help from Brian ZIML • Rauce & Joel's Fringe show titled “10 More Sketches” • Joke about flaunting past awards like Super Bowl rings • Tom wants to be a Kratos-style cool dad • Max learns card tricks on a camping trip • Tom teaches TikTok magic and finds comfort in math-based tricks • David Blaine nostalgia: 1997 special, studio visit after cursing • Listeners revealed levitation secret, Masked Magician reference • Magician Jeff Kaylor sells tricks to pros, Kostya Kimlat shoutout • Tooth Fairy talk leads to joke about Tooth Fairy porn • Celebrities like The Rock and Larry the Cable Guy played Tooth Fairy • Dan mentions hanging with a teen curious about podcasting • Teasers: cruise godmothers, Island Boys, Epic Universe • Song “Apocalypse Soon” by local band Debt Neglector • Fairvilla event plugs: Oral 101, Bootylicious Anal, Sex Toys 101 • Sanford Food Truck Fiesta judged by Angel and Brian Grimes • Dan forgets a studio visit, wears Crocs post-surgery • Dan hides when visitors knock unexpectedly • Student visits about radio but actually loves jazz and R&B • Dan recommends OrlandoBands.com and Ben Gardner • Internships: how Dan got his job after “Apple Annie” incident • Modern interns expect pay; Rauce says timing still matters • Dan jokes Tom's kids have no dreams, but offers help to listeners' kids • Dan says he has industry connections to make dreams come true • Rauce confirms Dan has Carrot Top in his phone • Dan compares himself to Willy Wonka of Orlando networking • Rauce visited Epic Universe three times, says it beats Disney • Highlights: Stardust Racers coaster, drink-around-the-universe • Praise for How to Train Your Dragon show and Dark Universe land • Dan wants to dress like Toad and ride Mario Kart drunk • Cruise guy Tony attends MSC christening with celebs • Drew Barrymore named godmother of the ship • Cruise godmother role explained: honorary, free cruise • Listener suggests D-Generation X crotch chop as dream fan moment • Tom dreams of catching an NFL pass • Dan shot on the Magic court thanks to Jeff Turner • Foo Fighters and Green Day inviting fans to play onstage discussed • Parenting efforts often go unnoticed until kids grow up • Moe DeWitt sponsors Rauce's podcast and Fringe show • Promo for Moe DeWitt Bowling Tournament (sold out) • Tease for April 19 BDM event with erotic magic and DJ Sharp ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

Thanks for watching, folks! - d • Live from Just Call Moe Studio • Friday Free Show kickoff • Plumbing ad for Modern Plumbing Industries • Mention of broken toilet in main bedroom • 10% off promo with Tom and Dan mention • Comedic rap bit with military theme • Jokes push into edgy territory • John Busdecker guest appearance • Busdecker from JustCallMoe.com, Bungalow and the Bus • BDM Appreciation Party set for April 19 in Sanford • Bowling tournament on April 12 • BDM invites sent twice—still open for active members • Silver Linings Band performing 90s covers at BDM party • BDM Todd sponsoring both April events • Venue still secret, but teased • Jennifer April Choi to do whip, fire, magic show in bikini • Dan mispronounces her name, blames Tom for overpromising • Ghost of Manute Bull appears in Twitch chat • T-shirt stuffing volunteer call for April 9 at Hourglass Brewing • Need help folding over 750 shirts and sponsor gifts • Viral boat video: Brock Horner vs. younger boater Gabe • Reactions to “all these motherfuckers know I'm tough” quote • Video compared to Kenny Powers and Roadhouse • Horner accused of piracy-like aggression; boarding illegal • History: 4 DUIs, 12 arrests; now viral villain • Charter license debate: PTSD, disability, Coast Guard rules • Online fishing communities erupt in response • Tom and Dan fascinated by the drama, not part of fishing world • Gabe's fear, youth, and over-apologizing made video blow up • Argument over calling a 22-year-old a “kid” • Debate: military service vs. civilian confrontation • Many Florida boaters carry firearms—legal without permit • Discussion on aggression, legality, and maritime etiquette • Segment: “Defending a Monster” explores bridge speed rules • Crystal once yelled at boater—who later helped them • Dan compares boat drama to social media clout culture • Social media has turned fishing into performance • Fishing now likened to poker or gambling • Busdecker shares miserable deep-sea fishing trip • Listener Clark, a tugboatman, calls in • Six-pack license requirements explained • Some boat captains exaggerate experience, drug use rumors • Joke: Deadliest Catch crews on fentanyl • Dream of owning a tugboat for destruction • Joke: old woman offering favors on Lake George tugboat • Crossing guards are paid: $17.31/hr in Orange County • Ideal job for retirees; surprises about staffing and training • Some drivers confront guards over traffic control • Tom waves at guard daily out of obligation • Dan jokes refusing to wave makes you like Brock Horner • Andrea confirms pickup line confrontations are real • Crystal plays dog documentary to nudge Tom • Dogs evolved to understand human cues and pointing • Dan used hand signs with deaf dog Caesar • Evolution of dogs from wolves, emotional mimicry • Busdecker's service dog trained but has anxiety • Fake support animals vs. real service dogs • Dan's dog fetches the paper • Mail-on-Mail segment intro plays • Plug: MyEternalVitality.com, hormone balancing • Andrea on Dr. Powers' nutrition plan • Tom adjusting diet post-hip surgery • Promo: upcoming VIP family event with Moe • Opening day: Detroit vs. Braves • TomandDanWateringHoles.com plug • Debate on show endings vs. infinite podcasts • Shows like Simpsons and Bob's Burgers keep going • Nostalgia can't always be recreated—AI won't fix that • Reboots rarely hit: Mr. Show, X-Files, The Walking Dead • Email from fan “Sebastian Monkey Knuckles Gonzalez” • Fan's been listening since 8, now 23 • Dan jokes about old crushes on radio guys • Busteker lived in England at 22, shares perspective • Moving abroad offers growth, but routines persist • Chuck from Astatula calls in, jokes about rectal prolapse • Chuck describes Presto Hot Dogger device • Dan wants to buy one, excited by sizzling sound • Listener Amy addressed over BDM page sarcasm • Tom clarifies joke, refuses to fully apologize • Joke about $5 shirts and party gifts • Tease about secret Moe event for BDMs • Reminder: April 12 bowling at Oviedo Bowling Center Social Media: Website | Twitter | Facebook | Instagram Where to Find the Show: Apple Podcasts | Google Podcasts | TuneIn The Tom & Dan Radio Show on Real Radio 104.1: Apple Podcasts | Google Podcasts | TuneIn Exclusive Content: Join BDM Merch: Shop Tom & Dan

• Plumbing issues and appreciation for working toilets   • Joke about tossing waste off balconies   • Modern Plumbing Industries ad, services, and outdoor shower install   • Praise for Modern PI's reliability and wide service area   • Tom and Dan show intro with Ross McCoy guesting   • Tom fights off a worsening cold, uses vibrating pipe device for lungs   • Gross loogie talk and clearing chest congestion   • BDM Appreciation Week and April 19th Party details   • BDM perks, joke about drunken double sign-ups   • Hollerbach's Chef Pat 20-year event with surprise belt from Adam Pierce   • Tom's awkward speech and surprise-ruining moment   • Surprise party debate and Pat's dislike of surprises   • Praise for pork shank, Tom eats too fast   • Dinner with Norm, Crystal, Simone, Brendan O'Connor, and more   • Tom covers Norm & Crystal's meal, sparking financial tension with Dan   • Argument over voicemail service and walker re-use   • Sword cane debate and long-borrowed item disputes   • Realization that many friends have helped Tom over the years   • Christine praised for event help and gifting   • Tom wonders if he gives enough, Dan prefers self-reliance   • Favors make people feel good—Tom's German restaurant favor test   • Ross takes favors, remembers early BDM sod farm party   • Underage bartender and shirtless Ron at wild first BDM bash   • Dan rides with listener who had full-scale marijuana grow house   • High Times photo ops and weed legality vs. old paranoia   • Dan's electric Vespa project update   • Story of drug dealer with $10k pit bulls   • Ross links dog breeding to party lifestyle   • Ross's dog confused by barking truck   • Tease of “Snow Brown” story   • Wild NJ police chief antics: pranks, harassment, spiked coffee   • Discussion on toxic prank culture in police departments   • Pee pranks, courtrooms reading gross quotes, and Coke pube clarification   • New music from Laura Jane Grace, the Gamblers, Common Saints, Catbite   • Streamline Mortgage ad with Brian ZIMMO's proactive refinance approach   • Ross books comedy show in Bunnell (April 3rd) and Bull & Bush Character Night (April 23rd)   • Ram Davasy and Rue Nafasat to host   • Dan dreams of tiny-town living and Hardy's fried chicken   • Nostalgia for small-town gas stations and authentic Mexican food   • Tom's maskless pandemic visits to rural towns   • Listener voicemail about hazard light etiquette   • Legality of hazard light use while pulling over   • Parking signal confusion and hazard etiquette on modern vehicles   • Tom's parking chaos vs. Crystal's precision   • Ross likens Tom's methods to AI-generated logos   • Tommy inherits Tom's improvisational style, forgets backpack   • Camping trip responsibilities, overcommitting, and scheduling regrets   • Ross's challenge to Tom: pallet truck test with no training   • Dan and Grizz used to ride pallet jacks at Home Depot   • Listener Clark vents about school pickup lines   • Andrea parks and walks, while others arrive hours early   • Ross's pickup line S-curve and blocked traffic complaints   • Schools assign traffic staff due to parental incompetence   • Precision vs. chaos in school release systems   • Tom's mom warned to stay quiet about drug dealer at bus loop   • Listener story bluffing cop out of car search with weed   • Tactics when dealing with police smell-based searches   • Dan's joke about hops as weed smell decoy   • Listener Neal mentions Dan's “Who's the Baddie?” Coco episode   • “Space Pups” vs. “Space Buddies” and fart jokes in dog movies   • Nostalgia for early radio work and morning show indifference   • Dan learns not to over-prepare for radio   • Akeem Woods fired for giving away food and talking too much   • Critique of corporate promotions and performance disconnect   • Mockery of corporate “family” language and blind loyalty   • Daniel enjoys doing quality work for the work's sake   • Biggest raise came during a low-effort year   • Andrea praised for effort vs. reward balance   • Listener calls in about racism at hibachi restaurants   • Cruise ship chefs vs. stereotypical performances   • Satirical take on restaurant stereotypes   • New music: Common Saints – “Firebird”   • Dan's comfort food from Current Seafood Counter   • The Orb: chaotic Van family bad luck   • Jennifer joins to describe I-4 trailer fire during band haul   • Jen extinguishes fire with Sunkist, faces mechanical doubts   • Praise for Jen's competence and responsibility overload   • Jen drops trailer in Daytona, sets up floor solo   • Becca places 6th after only 5 months of training   • Flags possibly burned from Jen's roadside cigarette   • Dan emotional about hardworking kids in extracurriculars   • “Explosion of the Month” segment: 1970 Oregon sperm whale   • Whale explosion aftermath and alternative disposal ideas   • Exploding Whale Day and papier-mâché firework whale plans   • ChatGPT joke frustrates Dan, idea to book it as comic   • Debate on AI-written stand-up vs. original material   • Comedians' delivery vs. content—Preacher Lawson, Mitch Hedberg   • “Yesterday” film premise, stand-up theft parallels   • Heather Shaw's Jim Carrey impressions and style impact   • Corey Feldman on Billy Corgan's podcast—chaotic persona   • Booking Corey for BDM party? $15k and tolerability concerns   • Podcast ambush idea for Corey Feldman   • Ross plugs “The Orlando Talk Show” with therapy guests   • Pints and Paws event details and pet charity support   • Joke about local dealer getting charity cut   • New BDM merch drop and email reminders for party   • Final show thoughts on work/life balance and fulfillment   • Show ends with “Ram Daisy” sign-off ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google 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Bart Merrick team sponsorship promo and home buying/selling discussion Abby Sasson's experience buying/selling a condo with Bart Merrick team Old segment with Crystal and Abby Tom's failed attempt to prove a point with other women Abby's smooth home sale process and closing Comedic song about sewage work and porta-potty cleaning Live intro from "Injured On The Go Just Call Mo Studio" Start of Friday Free Show Kenny Powers & Stevie compared to Tom and a recurring guest Listener left due to unexpected guests Seth Petruzelli and Jekyll on the show Jekyll's dojo duties and sound/lighting job at major events Jekyll's black belt responsibilities at the dojo Browser history, horniness management, and provocative photos joke Most perverted in the group and strip club behavior discussion Tracy's bikini pic with Amber Nova Jekyll on Seth's boat with his wife, Tom & Dan not invited Younger wives, Bill Belichick's relationship, and divorce costs Redneck women traits, attractiveness vs. experience in relationships Tom's 17-year anniversary with Crystal Women's physical preferences debate Throwing away a vacuum and Tracy's Dyson gift Men buying wives vacuums discussion Air TND ending in May, becoming an Airbnb Last chance to book before transition BDM Appreciation Week on April 17th, BDM-only party April 19th $5 BDM-exclusive shirts on sale March 10th Tuddle pre-sale shirt featuring nerd with guns Tuddle as favorite radio character, SBK as favorite radio host Charity golf tournaments: Orange County History Center (March 10), Ocoee Firefighters (March 29) Tom playing in Ocoee Firefighter Tournament, sign-up info Tom missed last year due to snowboarding injury Bikini boat trip discussion continues Testosterone levels and aging fun factor Ultra-rich men letting friends sleep with their wives joke Do younger wives yell less and treat older husbands like uncles? Spatula-smacking spouse joke Gene Hackman's death speculation, dog and pills theory Joking about wishing a spouse would die with them Hackman's wife and emotional preparedness debate Grief-driven suicide: selfish or loving act? What people would do before killing themselves joke Watching a spouse remarry from heaven hypothetical Suicide pacts and extreme devotion discussion Death preparation vs. ignoring inevitable losses Sleep apnea and accepting mortality Seth preparing for his 15-year-old dog's death Aging pet stress and leaking tumors joke Tracy calling Tom & Dan a bad influence on Seth Out-of-context Seth clips sent to Tracy Seth's personality shift over time Aging, losing fun factor, and relationship impacts Stress of selling a house and personality changes House not selling: price or other issues? Spying on buyers with security cameras Boat launch scheduling and marina terminology debate Crystal's mud walk anniversary idea Nature-loving tendencies with age School ratings, private vs. public, and mud walks Homeschooling debate and socialization concerns Modern kids' resilience and politeness Karate as a punishment and motivation for kids Paying for karate just to scare kids into good behavior Home security cameras catching personal mistakes Andrea adds security camera at home Still having cable and TiVo Music break: Cat Bite Hollerbach's German Restaurant promo Crystal on being a good husband discussion Does good husband behavior lead to affection? Small romantic gestures to maintain a relationship Unsure of exact wedding anniversary years Crystal cleaning Air T&D, replacing linens House maintenance complaints (dryer vents, etc.) Joking about leaving hazards for Airbnb guests Air T&D sale and future rental possibilities Crystal catching Tom throwing away her Dyson vacuum Justifying intentions vs. actual outcomes debate Tom unloading Crystal's car without asking Acts of service for intimacy joke Crystal calling Tom “dude” out of frustration Surveillance footage proves Tom trashed the Dyson attachments Crystal listing Tom's past accidental disposals (Squishmallows, Nikes, parking pass) Tom impulsively throws things away to reduce clutter Crystal now checks trash daily to prevent more mistakes Tom jokingly sets back his “good husband” progress Dyson attachments debate: trash bag vs. grocery bag 18 years of marriage reflection and opposites attract discussion Crystal joking about leaving Tom if she had more confidence Tom realizing long-term relationships create a sense of being “stuck” Garage mess blame game between Tom and Crystal Tom's habit of enabling his sons instead of teaching responsibility Bad habits: learned or inherent? Tom defending himself against repeated accusations of trashing important items Crystal upset Tom never truly apologized Tom defending his intent while Crystal references security footage Tom comparing his behavior to a video game side quest Crystal exposing Tom's past careless mistakes Tom misleading the audience about throwing away an old vacuum Brian Laundrie's parents comparison joke Show break tease Tracy's Christmas gift discussion (hair salon visit) Marrying an older man and pampering expectations joke Hiring a pool boy gone wrong Pool boys being older and out of shape disappointment Music break: Lions Law - “Sewer Rats” Tom & Dan's “Watering Holes” bar/restaurant partners promo Highlighting Tap That Beer House, 1010 Brewing, Salty Sisters, Sullivan Irish Pub Halloween song about an old man coming out as gay Jelly Roll music debate, ruining classics Frustration with Jelly Roll and MGK covering “Lonely Road” Germans' love for “Take Me Home, Country Roads” Songs that should never be covered: “Piano Man,” “Jolene” Beyoncé's Grammy-winning “Jolene” cover criticism Jelly Roll recycling classic songs instead of making new ones Dustin Lynch/Jelly Roll's “Chevrolet” borrowing from “Gimme the Beat, Boys” Is this a new music business model? Uncle Kracker's “Drift Away” already exists, why repeat? Copyright law and music borrowing discussion Music industry prioritizing money over originality AI-generated music and endless artist replication Stealing vs. inspiration in music discussion Shift in originality expectations due to content overload Nostalgia for Holiday House carving station restaurant Maisie confused by the concept of a carving station Where to still find carving stations: Texas de Brazil, high-end brunch spots Holiday House family disputes leading to its decline Does carving meat require skill or can anyone do it? Thanksgiving turkey carving discussion Silent treatment after anesthesia joke Planning post-surgery mobility needs (stair lift possibility) Weakness concerns before surgery Throw Momma from the Train yelling spouse joke Shrek 5 announcement, Mike Myers' comedic timing speculation Myers' Inglourious Basterds role surprise Do we need another Shrek movie? Justin Timberlake's declining popularity and controversies Timberlake's last-minute concert cancellation Artists canceling shows due to poor ticket sales Kacey Musgraves' Canadian show backlash Economic impact on concert sales If artists know they're sick, should they cancel earlier? Timberlake's illness excuse debate Do high-profile artists use pre-recorded vocals live? Cancel culture and celebrity careers Jason Aldean and Jelly Roll still selling out despite controversy Andy the Goose: footless goose with Nikes, later murdered Who killed Andy the Goose? Unsolved case speculation Ethical debate on buying possibly stolen items on Facebook Marketplace Admission of unknowingly buying stolen goods Legal implications of purchasing stolen property Joking about finding deals on stolen items BDM Appreciation Week promo, checking subscriptions BDM membership costs vs. other subscriptions KarateofOrlando.com plug, Jekyll's dojo role Tommy respecting authority in karate class Tuddle limited edition shirt pre-order Closing remarks, Monday's BDM show reminder ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

Tom and Dan's show intro Comedian Ross McCoy joins the discussion Debate on The Weeknd's new album, style, and visual aesthetic The Weeknd's streaming success, awards, and association with romance/drugs The Idol TV show and whether The Weeknd's music is too artsy Bud Hedinger's old radio ads and skepticism over heart scan promotions Jim Phillips' past music reviews and Dan becoming grumpier like him Discussion on tractors, Jimmy owning one, and its practicality Weird Job Wednesday guest Kara's side hustle driving the Amish Amish phone booth rules, religious loopholes, and debate on tricking God Discussion of "soaking" and "jumping" in religious contexts BDM listener Flip's email about Amish communities in Ohio Amish parking at Walmart, home dining experiences, and businesses Debate on whether dressing Amish to visit their communities is offensive Disposable Orlando Magic shorts at a doctor's office and their absurd uses Interest in visiting an Amish breakfast place in Sarasota Speculation on Amish wedding dinners and food quality Debate on what Amish buy at Walmart and their rules outside their community Amish use of generators despite electricity prohibitions Rumspringa: Amish youth drinking and partying stories Amish baseball teams playing in suspenders and no shoes Amish language mix of English, German, and Dutch Amish taxi services and hygiene concerns in personal vehicles Amish reliance on chiropractors and skepticism about their medical choices Dan's upcoming hip replacement and Andrea securing him a quick appointment Doctor recognizing Tom and Dan from Orlando City announcements Debate over handicapped parking at the studio and Dan qualifying for a placard Ross supports Dan's claim while they speculate on application criteria Story about Tom's grandfather refusing to use a placard with a broken neck Debate on whether more people should use placards if they qualify Studio's rarely used handicapped parking and misidentified motorcycle space Dan's loud car sound system and Tom's annoyance Debate on expectant mother parking vs. handicapped spots Criticism of online order pickup and EV parking being underutilized Warm Mineral Springs in North Port, Florida, and sulfur smell concerns Comparison of warm springs to Florida's natural springs Florida had horses before Texas due to Spanish settlers Historical mineral springs marketed as health resorts for the wealthy Discussion of whether mineral springs have real health benefits Joke about using bath salts and bizarre Fabuloso cleaner uses Upcoming Super Bowl discussion, commercials, and halftime show speculation Kendrick Lamar possibly calling Drake a pedophile at halftime show AFC vs. NFC Super Bowl wins tied and Alabama players never scoring Tom Brady or Patrick Mahomes in one-third of all Super Bowls Nostalgia for old Super Bowl sidelines and complaints about Roman numerals Super Bowl 50 using standard numerals and NFL's 73 rejected logo versions Oversized handicapped stalls in public restrooms Marcus Jordan arrested for DUI and cocaine in Maitland Debate on why Marcus Jordan still lives in Orlando Marcus Jordan's “Do you know who I am?” defense to police Arrest video details, sarcastic remarks, and Lamborghini SUV involved Strip clubs changing and DUI consequences Debate on whether being rude to cops leads to harsher treatment Marcus Jordan's embarrassing arrest details unfold Speculation on video footage haunting rude people permanently Dan recalls childhood disappointment seeing a cop steal soda from Subway Joking about police inconveniencing rude arrestees Ross jokes about attending police academy to see how he'd handle people Tuddle's jail stories, including the infamous "cock meat sandwich" comment Ross's bird feeder setup and AI-powered bird identification cameras Expensive $500 microphone that records bird sounds Florida bird variety due to Gulf and Caribbean migration Ross sees a massive woodpecker pecking a power pole Dan's dad used a BB gun on woodpeckers and carpenter bees Realizing as a kid that women voice male cartoon characters like Woody Woodpecker Dan's addiction to Balatro, a digital poker-strategy game Balatro's indie success, unique Joker cards, and replayability Debate on playing games for fun vs. money or competition Dan offers Tom $10 to try Balatro Discussion on mobile game fads and Andrea still playing Monopoly Go Ross promoting Roast of Batman at Megacon and Comedians in Drag Doing Comedy Larry Fulford's What Do You Want From Us? at Bull & Bush Tom jokes about a vintage-style "Pullenbush at the Bull & Bush" t-shirt Max obsessed with Roblox fishing game, rejecting real fishing Digital fishing's appeal over real fishing's messiness and frustration Viral video of beluga whale Vladimir retrieving an iPhone Vladimir suspected of being a Russian spy whale Vladimir's death and debate on whether he was actually smart "Explosion of the Month" sponsored by Modern Plumbing Industries The Great Syrup Explosion of Massachusetts The Battle of the Somme and its massive detonations Soldiers' extreme trench warfare conditions and mustard gas dangers Caller "Concrete Mike" complains about tire prices Joke about old men always starting conversations with tire price complaints "Crazy Walt's Tires" fictional tire shop skit Mike recognized as a "big dick millionaire" by Firestone manager Debate on sourcing cheap tires from Temu Story of a 2012 horse hyperbaric chamber explosion in Ocala Ross promoting Comedians in Drag Doing Comedy at West End Ross's custom gold bead necklace by Jenna Hurt at Tying Tribes Niue minting collectible gold coins and small island nation perks Joke about round money being ideal for strip clubs Tom hints at pushing conversational boundaries too far Example of companies deliberately naming products for internet attention Joke about "Cream Pie McGee" being a fictional ad campaign Show closes with announcements for the upcoming pinball party Encouragement for Twitch and YouTube viewers to like and subscribe Plans to have pizza at the pinball party ### **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)

- Jeff's Bagel Run sponsorship and promotion   - Expansion of Jeff's Bagel Run locations   - Description of bagel flavors and specialty spreads   - Vegan options available at Jeff's Bagel Run   - Monthly prize giveaway for using #TDBagel   - Encouragement to send photos to Jeff's Bagel Run   - Introduction to the Friday free show of A Mediocre Time with Tom and Dan   - Samantha Haar returns as a guest from the Semantics Podcast   - Discussion about Samantha's old workspace being left untouched   - Joke about Tracy undoing Samantha's previous work   - Announcement of BDM Appreciation Week in April   - Joke about a golden ticket promotion for BDM members   - Tom's history of organizing boating experiences for listeners   - Mention of two listeners passing away after participating in boating experiences   - Acknowledgment of a BDM member who passed away   - Teasing details about an "Ultimate Tom and Dan Experience"   - Joke about canceling streaming subscriptions   - Discussion about jailbroken Fire Sticks   - Mention of Maisie encountering inappropriate content on Tubi   - Tom recounting a frustrating phone call experience   Tom's complaint about his phone and other devices not working - Tom refuses to answer phone calls due to excessive scam calls   - Discussion on how voicemail and mail have become obsolete due to spam   - Tom's reliance on texts and the internet instead of phone calls   - Jokes about Tom's inability to use VPNs for accessing adult content   - Complaints about lack of variety in adult content on certain websites   - Discussion about encountering unexpected adult content categories   - Tom being spammed with phone calls and assuming it was a scam   - GM Financial attempting to contact Tom about his car payment   - Tom ignoring the calls, assuming they were sales pitches   - Crystal discovering a letter about Tom being behind on car payments   - Tom realizing he was two and a half months late on payments   - Discussion about automatic payments and how they failed   - Argument that wives take over responsibilities, leading to learned helplessness   - Comparison to neighbors doing small tasks for others leading to dependency   - Tom's realization that the missed payment was the final payment on his truck   - Bank policies allowing repossession for being one payment behind   Frustration at banks repossessing vehicles even if only one payment is left - Tom jokes about ignoring the repo and letting them keep his truck   - Tom initially thought the GM Financial call was a scam or sales pitch   - Frustration with companies not using text messages for important notifications   - Complaints about doctors scheduling appointments without asking for availability   - Discussion about call centers switching doctor recommendations without consent   - Observation that society is now fully saturated with video surveillance   - Crystal sending Tom a Ring doorbell video she found interesting   - Joke about a racist woman confronting a black man in his own home   - Tom describes a Ring doorbell video of a lizard defecating on the camera   - Debate over whether the lizard video is truly rare or unique   - Video footage of an asteroid impact captured for the first time   - Discussion on the increasing likelihood of rare events being caught on video   - Skepticism about the reported details of the meteorite incident   - Reflection on how past events lacked video documentation   - Nostalgia for meeting celebrities before taking photos became common   Mention of old radio days and past events that went undocumented - Tom reflects on meeting celebrities like Shaq, Don Shula, and Beetlejuice without taking photos   - Discussion on whether Tom would have asked for selfies with famous people   - Tom's conflicting feelings of respect and violent urges towards certain figures   - Debate on whether everything significant in modern times has now been caught on video   - Complaints about the prevalence of cameras and the necessity of being constantly aware of being recorded   - Mention of Jelly Roll's public nose-picking incident and comparisons to Tom's habits   - Tom's conscious effort to avoid bad habits on camera during live streams   - Discussion about the difference between wiping and eating a booger in public   - Joke comparing indecent acts in different public places   - Teasing a new segment where Sam presents unusual stories   - Introduction of a band called Sunshine Slackers and their song “Sewer”   - Promotion for Pinball Dudes, a company that rents and sells pinball machines   - Tom and his family enjoying their in-studio pinball machine   - Announcement of a private pinball gathering for Twitch listeners   - Introduction to the story of Peter the Dolphin, a NASA-funded experiment in the 1960s   - Margaret Lovett's involvement in researching dolphin communication in the U.S. Virgin Islands   - Debate on why the dolphins were given human names like Peter, Pamela, and Sissy   Explanation of the living arrangement designed for Lovett and Peter the Dolphin - Margaret Lovett cohabitated with Peter the Dolphin for six days a week in an attempt to teach him human speech   - The dolphin struggled with pronouncing the "M" sound without making bubbles   - Peter, being a young male dolphin, frequently became aroused, disrupting the research   - Lovett initially allowed Peter to visit female dolphins to relieve himself but found it disruptive   - Lovett decided to manually relieve Peter to maintain focus on the research   - Discussion on dolphin anatomy and how their reproductive organs function   - Lovett described the act as "sensual" but not sexual, aiming to strengthen the bond for research purposes   - Hustler magazine exposed the story, sparking public outrage   - NASA-funded research also included giving LSD to dolphins, though it had no observable effects   - The research was eventually defunded due to public backlash and negative press   - The dolphins were relocated to a repurposed bank building in Miami with smaller tanks and fewer enrichment activities   - Peter the Dolphin, deprived of attention and stimulation, reportedly committed suicide by voluntarily ceasing to breathe   - Discussion on how dolphins must consciously breathe and have the ability to choose not to   - Reflection on how common dolphin suicides might be and whether other dolphins have received similar treatment   - Speculation on whether drowning feels euphoric for dolphins, similar to how it is sometimes described for humans   - Tom recalls a personal near-drowning experience while surfing   General surprise at learning new facts about dolphin physiology and behavior - Margaret Lovett married the photographer who documented her dolphin research, and they converted the research facility into their family home   - Discussion on how Lovett's daughters might feel about discovering their mother's past research   - Lovett faced online harassment and ridicule over the dolphin-handling story   - Introduction of Sam's new segment, "Who's Coming to Get You," inspired by Thomas Mann   - Discussion of previous guest appearances, including Cadillac Pat discussing Oak Island Treasure   - Cadillac Pat's continued belief in the legitimacy of the Oak Island show despite skepticism   - Introduction of a UK court case where a woman was sentenced for "cyber farting"   - Rhiannon Evans sent multiple videos of herself farting to her boyfriend's ex-partner, leading to distress and police involvement   - Evans was sentenced to community service, a restraining order, rehab sessions, and alcohol abstinence   - Debate on whether sending fart videos qualifies as harassment or cyberbullying   - Comparison to other forms of harassment like repeated phone calls or offensive messages   - Discussion on how intent plays a role in determining harassment cases   - Chat room suggestion to create a "Fart Week" competition, similar to Shark Week   - Debate on piercings and which types have aged well over time   - Tom and Sam discuss tongue rings and how they can seem out of place in professional settings   Tom critiques his wife having a belly ring while working as a corporate project manager - Eyebrow piercings are making a comeback   - Discussion on how certain piercings, like gauged ears, feel outdated   - Complaints about stretched earlobe holes not closing and emitting an unpleasant smell   - Tom expresses a desire to have his gauged ears surgically closed   - Discussion on Cardi B getting a butt crack piercing   - Concerns about infection risks and healing complications of butt crack piercings   - Talk about micro-splits at the top of the butt crack and related discomfort   - Tom and his daughter Maisie both experiencing deep, sensitive ass cracks   - Joke about childhood bullying related to a "double butt crack"   - Debate on whether butt crack piercings can heal properly or get irritated by clothing   - Concerns about the practicality of wearing thongs with a butt crack piercing   - Discussion about gold teeth and Tom wanting one for his fang   - Comparison of gold teeth to Joe Pesci's character in *Home Alone*   - Introduction of the story of Olympic figure skater Dick Button passing away at 95   - Jokes about the unfortunate name "Dick Button" and comparisons to worse names   - Discussion on why someone named Richard Button would choose to go by "Dick"   Debate on whether people were aware of unfortunate name choices 95 years ago - Discussion on the evolution of slang for genitalia, including terms like "Button Dick" and "Mushroom Head."   - Debate on whether the term "button" was even relevant in ancient times, referencing the Roman Empire.   - Reflection on how funny names are less common now due to parents being more conscious.   - Argument against giving children names they may not live up to, like "Champion."   - Criticism of Patrick Mahomes' children's metal-themed names (Sterling, Bronze, Gold).   - Speculation on what the next name in Mahomes' lineup would be (e.g., Copper).   - Discussion about participation trophies and naming a kid something like "Certificate."   - Breakdown of the lawsuit battle between Blake Lively, Justin Baldoni, and Ryan Reynolds.   - Explanation of sexual harassment and smear campaign lawsuits between Baldoni and Lively.   - Discussion of leaked videos, text messages, and voicemails between the involved parties.   - Breakdown of a late-night voicemail from Baldoni and how it was used in the legal battle.   - Debate on how releasing out-of-context information distorts public perception.   - Reflection on self-destructive behavior and the impulse to "burn everything down" even at personal cost.   - Speculation on whether Ryan Reynolds inserted the character "Nice Pool" in *Deadpool 3* as a jab at Justin Baldoni.   - Description of "Nice Pool" as a man-bun-wearing, feminist character mocking Baldoni.   - Discussion on Ryan Reynolds' passive-aggressive, creative nature and his love of getting the last word.   Confirmation that Reynolds has full control over *Deadpool* as its writer, producer, and director. - Ryan Reynolds allegedly forced his way into rewrites on *It Ends With Us*, upsetting people.   - Discussion on holding grudges and how they waste time and energy.   - Debate on the thrill of self-destructive behavior, like "lighting the fuse" on drama.   - Comparison of the rush from revenge to the pleasure dolphins get from being "relieved."   - Candace Owens is investigating the Blake Lively vs. Justin Baldoni drama.   - Allegations that Reynolds inserted "Nice Pool" as a parody of Baldoni in *Deadpool 3*.   - The character *Nice Pool* played by "Gordon Reynolds" was a possible hidden insult.   - Allegations that Reynolds used prosthetic makeup to resemble Baldoni in the film.   - T.J. Miller and Martha Stewart have both publicly called Ryan Reynolds an asshole.   - Candace Owens claims Reynolds orchestrated the smear campaign against Baldoni.   - Speculation that the feud was started to deflect from *It Ends With Us* tanking.   - Comparison to the Johnny Depp vs. Amber Heard trial, predicting more public drama.   - Criticism that the public is tired of nonstop celebrity feuds and scandals.   - Discussion of celebrities inserting "Easter eggs" in media to attack rivals.   - Resurfaced interview where Blake Lively admitted to wearing bronzer to appear Black.   - Criticism of Lively's attempt to frame the blackface incident as "just being a geek."   - Speculation that Blake Lively lacks a publicist or stylist due to poor public decisions.   Lively allegedly acted as her own intimacy coordinator but later claimed harassment. - Discussion on Blake Lively and Ryan Reynolds being control freaks who try to do everything themselves.   - Joke about becoming a Nazi Facebook group moderator as a nerdy activity.   - Brief mention of the *Bad Baby* vs. *Alabama Barker* beef.   - Recap of Bhad Bhabie's rise to fame from *Dr. Phil* to rapper to OnlyFans millionaire.   - Discussion of Bhad Bhabie's cancer diagnosis and her success despite her early controversies.   - Introduction to Alabama Barker, Travis Barker's daughter, and her public feud with Bhad Bhabie.   - Explanation of Alabama Barker's background and appearance, contrasting with her rap persona.   - Accusations that Alabama Barker is adopting a Black accent and style despite her background.   - Mention of Alabama Barker's diss track, *Cry Baby*, and its reception.   - Discussion of Bhad Bhabie's diss track, *Overcooked*, accusing Alabama of sleeping with Soulja Boy and Tyga.   - Claims in the diss track that Alabama Barker got pregnant by Tyga and had an abortion.   - Alabama Barker denies all accusations, stating she has never been pregnant or involved with Tyga or Soulja Boy.   Soulja Boy threatens to sue Bhad Bhabie over her diss track. - Criticism of modern rap beefs being settled with lawsuits instead of violence.   - Discussion about Drake suing Kendrick Lamar to prevent a song from being performed at the Super Bowl.   - Debate over whether Alabama Barker is a legitimate rapper.   - Commentary on Drake's credibility as a rapper given his past on *Degrassi*.   - Soulja Boy demanding $10 million from Bhad Bhabie in response to her diss track.   - Mention of Soulja Boy's past financial struggles and attempts to sell game consoles.   - Segue into a new segment called *Selling Your Dreams*.   - Brief discussion of the band *Drew and Ellie Holcomb* and their song *Memory Bank*.   - Promotion of *Sports Subaru* and *Donnelly Chevrolet* dealerships.   - Mention of a *BDM Subaru group* and listener loyalty to Subaru.   - Discussion about a past promotion where listeners test-drove Subarus.   - Samantha Haar promoting *Semantics Podcast* and an upcoming cruise.   - Idea of Tom and Dan following the cruise on a separate boat.   - Jokes about needing guns to defend against pirates while following the cruise.   - Discussion about Facebook Marketplace and people selling items that were once their passions.   - Introduction of the *Sell Your Dreams* segment, highlighting people giving up on hobbies or projects.   - Mention of Jim Colbert selling a Nissan Z race car project after six years.   - Discussion of Dan's unfinished electric conversion project for his 1959 Vespa.   - Recognition of how many listeners have abandoned saltwater fish tanks and podcasts.   - Introduction of Travis Baller as the first guest for *Sell Your Dreams*.   Travis selling a *one-wheel* due to injury. - Discussion of Butler introducing Dan to the *Onewheel* and how it led to his employment.   - Butler's *Onewheel* accident resulting in a fractured wrist and torn rotator cuff.   - Debate over whether Butler initially resisted selling his *Onewheel*.   - Technical issues with the show's internet and phone lines.   - Acknowledgment of frequent internet disruptions due to construction.   - Discussion about seeing abandoned hobbies for sale on Facebook Marketplace.   - Mention of Howard Stern's return to listening habits.   - Butler ultimately deciding to sell his *Onewheel* due to injuries and pressure from his wife.   - Explanation of the *Onewheel* community's term “float life.”   - Tom joking about past failed dreams, including an abandoned above-ground pool.   - Debate over whether riding a *Onewheel* actually feels like floating.   - Tom considering buying Butler's *Onewheel* to add to his collection.   - Mention of *Tom's Triforce* idea: having three *Onewheels* for him, Tommy, and Max.   - Tom admitting to not telling Crystal about Butler's accident to keep *Onewheels* available for his sons.   - Joke about Tom oversharing information unnecessarily.   - Reference to *Corey Feldman's* character in *The Goonies* hoarding other people's wishes.   - Tom wanting to “own” Butler's dream by buying his *Onewheel*.   - Discussion of Butler's other interests, including *Star Wars*, but correcting the assumption he's into spears.   Butler trying to determine a selling price for his *Onewheel XR*. - Butler's segment goes wrong, leading to jokes about his bad luck with setups.   - Discussion about starting a *Tradeo* segment where listeners trade items.   - Tom offers to help Butler sell his *Onewheel* on the show.   - Tom's sons are uninterested in *Onewheels* or bikes, preferring screens.   - Technical difficulties continue, causing more frustration.   - Discussion about a Russian *mermaid performer* being bitten by a fish during a stunt.   - Mention of the *Goliath grouper* and its controversial nickname.   - Butler offers his *Onewheel* for $600 cleaned or $500 with blood still on it.   - Debate over the fair market price of a *Onewheel XR* on Facebook Marketplace.   - Butler confirms he still paints *Star Wars* models and will be at *Megaton* taking commissions.   - Joke about *Mel Gibson* appearing at *Megaton* and a reference to his past controversies.   - Tom shares a bizarre dream where he caught Butler in bed with his wife, but everyone acted like it was normal.   - Jokes about Butler wearing a *T&D polo* with no pants in the dream.   - References to *Mel Gibson's infamous rants* and jokes about his lines being used in relationships.   - Transition from *"Sell Your Dreams"* segment to *"Tell Your Dreams"* as Tom unexpectedly shares a personal dream.   Butler is credited with getting Tom to open up about a dream for the first time on the show. - Butler signs off with a joke about appearing in Tom's dreams.   - Discussion about having Butler call in during *Megacon* to report on the event.   - Debate about *Mel Gibson* appearing at *Megacon* and his continued work in Hollywood.   - Speculation on whether Gibson is making *Passion of the Christ 2* for money or personal reasons.   - Discussion about Gibson's financial situation and investments.   - Mention of Gibson's past controversies and the difficulty of making a public comeback.   - Observations on Gibson's *new teeth* and how his hair has aged.   - Discussion about why someone as wealthy as *Mel Gibson* would do convention appearances.   - Mention of Gibson's vocal support for certain political views and the people who align with him.   - Debate over *Jack Black* distancing himself from *Kyle Gass* after a controversial joke.   - Comparison of *Jack Black's* situation to what would happen if Tom and Dan had a similar falling out.   - Discussion about business priorities vs. personal loyalty in entertainment.   - Internet detectives analyzing *Jack Black's* reaction to *Kyle Gass's* joke.   Debate over whether Jack Black's *apology* was genuine or just PR damage control. - Discussion about how celebrities are now held more accountable due to constant video recording.   - Mention of *Fat Mike* from NOFX making controversial jokes about the Las Vegas shooting and facing backlash.   - Conversation about how society and technology have changed public perception and accountability.   - Example of *Mel Gibson's* past racist and anti-Semitic remarks resurfacing.   - Debate over whether public scandals truly affect celebrities long-term.   - Awareness of being recorded and cautious email communication.   - Tom and Dan recalling the early days of email in radio and how things were handled before digital records.   - Daniel recounting an email he sent about an ex-girlfriend that got him in trouble.   - Discussion on how internet search history can be used in legal cases.   - Tom joking about searching incriminating things on public computers as a prank.   - Debate about whether bath towels have a *slick side* and what type of towels are best.   - Tom discussing his recent upgrade to *bath sheets* and how they changed his life.   - Tom appreciating a set of pillows Dan gifted him, calling them life-changing.   - Discussion about *Tom's change in personality* over time, comparing "Old Testament Tom" vs. "New Testament Tom."   - Debate about *gift-giving*, with Tom being praised for giving thoughtful gifts.   - Sam explaining her mismatched towel situation at home.   - Tom describing how *Crystal* keeps fancy towels rolled up as decoration, while they use mismatched towels.   Tom admitting to using black towels for personal hygiene purposes. - Discussion about *Semantics Podcast* celebrating eight years with an event at *Rock Pit Brewing and Distilling* on February 23rd.   - Debate on whether quitting a podcast before hitting 10 years is the right move.   - Talk about *Tom & Dan's* potential rebranding after 20 years.   - Conversation about inappropriate discussions regarding animals.   - Story about a woman twerking on special needs individuals at a care facility.   - Debate over whether the twerking was disrespectful or if the individuals enjoyed it.   - Mention of *Miley Cyrus* twerking on *Robin Thicke* at the VMAs and comparing it to the special needs incident.   - Discussion on the sexual implications of twerking on different body parts.   - Tom joking about his wife sitting on his face to the point of suffocation.   - Caller accusing the show of repeating old topics, specifically about dolphins.   - Hosts debating whether they actually repeated content or if they just forgot.   - Realization that years of podcasting have led to some repeated topics.   - Acknowledgment that long-time listeners remember things the hosts have forgotten.   Joking about whether memory loss is due to aging or marijuana use. - Discussion on whether it matters if they repeat topics on the show.   - Joke about playing an old segment simultaneously with the new one to compare.   - Mention of *Sky Rizzy* joke being made twice within an hour.   - Reflection on 16-17 years of podcasting and whether they'll make it to 20.   - Plan to revisit *Peter the Dolphin* topic on the 20-year anniversary.   - Joke about bringing a dolphin to their 20-year event.   - Concerns about recycling topics as they age.   - Mention of appearing on the *Who's the Baddie* podcast to discuss *Shawshank Redemption.*   - Daniel previously discussed *Coco* on the same podcast.   - Discussion on *Blake Lively* laughing during *Shawshank Redemption* and her being bad at interviews.   - Promotion of *Who's the Baddie* and *Crespo and Cabin Boy Matt's* podcast.   - Clarification that *Cabin Boy Matt* now just goes by *Matt,* but listeners still refer to him by his old nickname.   - Joke about Tom still being called *Drunkie the Bandit.*   - Mention of *GapeToberfest.*   Closing the show with jokes about legal implications of their humor. **Social Media:**   [Website](https://tomanddan.com/) | [Twitter](https://twitter.com/tomanddanlive) | [Facebook](https://facebook.com/amediocretime) | [Instagram](https://instagram.com/tomanddanlive) **Where to Find the Show:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/) **The Tom & Dan Radio Show on Real Radio 104.1:**   [Apple Podcasts](https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990) | [Google Podcasts](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s) | [TuneIn](https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/) **Exclusive Content:** [Join BDM](https://tomanddan.com/registration) **Merch:** [Shop Tom & Dan](https://tomanddan.myshopify.com/)