Podcasts about member care

Recorded on 15 May 2025 for ICMDA Webinars.Dr Peter Saunders chairs a webinar with Rev Bert Jones There are so many myths that exist in leadership development today.  These widely held false beliefs are often passed down from leaders for generations and negatively impact our understanding and effectiveness in leadership. Even in healthcare settings, these leadership myths have trained many of our leaders.In this ICMDA leadership webinar Bert Jones explains these widely held leadership myths and exposes the truth about these misunderstandings. The goal is to equip healthcare professionals with these insights to more effectively lead and serve in their current roles and increase their potential for future leadership impact.Pastor Bert serves as the Vice President of Missions & Member Care for The Christian Medical & Dental Associations.   In this role, Bert oversees all the mission outreach ministries of the CMDA as well as the Center for Well-being.   Bert also serves as the Chaplain & a Coach for CMDA.   Bert is a certified ACC Coach with the ICF (International Coaching Federation).  Bert has co-authored 2 leadership books with Dr. David Stevens, “Leadership Proverbs” and “Servant Leadership proverbs”, has authored “A leadership Journal from a leaders journey” and his latest book is called “DIG IN” which is a devotional book. To listen live to future ICMDA webinars visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://icmda.net/resources/webinars/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Retirement is a transition many look forward to, but how can Christian healthcare professionals navigate this season with purpose, faith, and joy? In this episode of CMDA Matters, we share a powerful CMDA livestream featuring Pastor Bert Jones, CMDA's VP of Missions & Member Care, and Dr. Steve Sartori, founder of CMDA's Coaching Ministry. Together, they explore what it means to finish well, stay intentional, and embrace God's calling in this new stage of life. Drawing from Paul's words to Timothy about keeping the faith, this conversation is filled with wisdom, encouragement, and practical guidance for anyone preparing for retirement. Tune in for insights on finding fulfillment beyond your healthcare career and stepping into retirement with confidence and joy.  

For our first episode of 2025 we are digging out an episode from the archives! Enjoy this conversation from 2021 discussing how to move into the new year with intentionality. Are you setting New Year's Resolutions or goals for 2021? Join us for this conversation with Mark Giebink, TeachBeyond's Director of Member Care, helping us shift our focus from striving for success to hope-filled surrender.  Reimagining the Examen App “Silence and Solitude, things that we tend to ignore in our busy lives, help us to make space for that reflection to give us time to look back, but then also to look forward, to really have a conversation with God about what we want life to look like.” “If COVID has given us a gift, I think it's been to slow us down a little bit. It's exposed our interiors.  As our outside world is iffy and unstable, it has exposed our hearts.” “We can rearrange the furniture in our lives, but the real change happens inside us, in our hearts and in our minds.” “Three key ingredients to transformation are honesty, God's presence, and a loving environment.” “God lives and works and meets us in reality. He doesn't meet us in what we wish were the case or our fantasyland; He meets us in real life. That's the beauty of the incarnation.” Romans 15:13 “Hope is a huge ingredient for change. If we don't have hope, we're not going to do it.” “Love is so much greater a motivation to change than fear.” “Celebrating every success is important, breaking that big overarching goal into small steps.” “Hold resolutions with open hands and make them an ongoing conversation with God so that it's not a one-time conversation.” “There are two circles in life: things we can control and things we can't. We have to make sure our resolutions are related to things we can control.” “To know that we are known and loved by God, that's a great motivator for transformation.” What's changing our lives:  Keane: Rocket book Heather: Snuggly Sweater candle Mark: Chickens and grandkids Weekly Spotlight: Dakar Academy We'd love to hear from you! podcast@teachbeyond.org Podcast Website: https://teachbeyond.org/podcast Learn about TeachBeyond: https://teachbeyond.org/ 

Family caregivers of acutely ill patients are critical members of the care team. How can health care professionals better support these care partners?

One of the most critical aspects of cross-cultural work is how to practically care for those we send. In this episode, Nik takes a deep dive into the most important elements that individuals and churches need to consider to most adequately take care of our "sent ones".

It's another weekly episode with the senior faculty from the Loyalty Academy, Bill Hanifin and Aaron Dauphinee, who are the CEO and CMO of the The Wise Marketer, respectively. This is Wiser Loyalty on Let's Talk Loyalty where we look at constructs from the Loyalty Academy™ curriculum designed by practitioners for practitioners and leads to individuals earning their Certified Loyalty Marketing Professional™ (CLMP™) designation.This week we put forward a topic that is of long-standing debate on where Member Care should reside within the organization. We re-examined this with the refresh of our “Loyalty Operations” curriculum (course 111) and we will touch on this briefly again in the soon to be refreshed “Loyalty Marketing Communications” course as well (course 110).Show notes:1) Bill Hanifin2) Aaron Dauphinee3) The Loyalty Academy™4) The Wise Marketer

In this episode, Jay and Chris talk with Rus Goodwin, Brook Hills' Pastoral Care Minister and part of our Member Care Team. We take a few minutes to get to know Rus and then discuss the overlap of pastoral care and groups.  Listen and hear how Rus can help you and the members of your group. You can also help Rus coordinate the work of meeting needs.Thanks for listening to the Great Groups Podcast. Please visit GreatGroups.org for a list of all our episodes.We'd love to hear from you! Click here for our contact form. Jay Gordon is the Small Groups Minister at The Church at Brook Hills in Birmingham, Alabama, USA. Chris Amaro is an IT professional and serves as a Small Group Leader and Elder at Brook Hills.

In this episode, we explore how member engagement and care navigation are crucial for value-based care, population health, and member satisfaction. We discuss the challenges health plans face and the opportunities presented by AI technology. Our guest, Amanda L. Bury, MS Chief Commercial Officer at Infermedica, shares how AI tools can drive member engagement and improve care journeys. She also dives into real-world examples and the positive outcomes health plans can achieve through this approach.This episode is sponsored by Infermedica.

In this episode, we explore how member engagement and care navigation are crucial for value-based care, population health, and member satisfaction. We discuss the challenges health plans face and the opportunities presented by AI technology. Our guest, Amanda L. Bury, MS Chief Commercial Officer at Infermedica, shares how AI tools can drive member engagement and improve care journeys. She also dives into real-world examples and the positive outcomes health plans can achieve through this approach.This episode is sponsored by Infermedica.

Brandi and James welcome back Geoff Whiteman, ThM, LMFT, to discuss missional resilience and what he has learned from his most recent study listening to member care professionals. You can learn more and get in touch with Geoff at www.resilientglobalworker.org “At the end of our grit, missional resilience really flourishes, and we come to the […]

We care well for others in the church by bearing their burdens, by the grace of the greatest burden bearer, Jesus Christ.

As our season draws to a close, I began to contemplate leadership in a wider context, beyond just Australia and parish settings, I was drawn to explore international issues of leadership in gospel work. Marion Knell is a seasoned cross-cultural consultant and trainer with an extensive history spanning nearly three decades. Her expertise stretches across a multitude of sectors, but at its core, Marion's passion lies in fostering resilience and longevity in the lives of cross-cultural workers and their families.Having worked extensively with families overseas,  Marion has garnered a wealth of experience and understanding in preparing adults and children for international assignments. This preparation is not just about the outward journey but also assisting them in their return, ensuring a smooth transition and debriefing experience.Currently, Marion's work involves delivering  training to refugee workers in areas of trauma response, the cultural nuances of dislocation, and overall staff care. Marion is also the author of Burn Up Splash Down and Families On The Move.  She has also been instrumental in establishing the MA in Member Care with Redcliffe College.In this episode, Marion discusses the complex role of church leadership, burnout and the impact on pastors' children.If you are a pastor and want to reach our for professional supervision, or counselling for yourself and/or your family, send me an email: valerie@effectiveserving.com.auDownload my research report and reflectionsWatch the video version of this podcastComplete a Clergy Wellbeing Quiz herePodcast Disclaimer: Please be aware that the opinions and viewpoints shared on this podcast are personal to me and do not represent the stance of any institution. The research discussed is based on an assignment completed for my Masters in Leadership and has not undergone peer review. This podcast aims to present findings for open discussion and dialogue, inviting listeners to engage critically and draw their own conclusions. While the content serves informational purposes, it is not a substitute for professional advice. Thank you for joining me on this journey of exploration and conversation!

As our season draws to a close, I began to contemplate leadership in a wider context, beyond just Australia and parish settings, I was drawn to explore international issues of leadership in gospel work.  Dive into the complexities of cross-cultural ministry with our guest, Harry Hoffman, a prominent figure in the Missions Member Care Network. With over two decades of experience in cross-cultural ministry and navigating the profound emotional impact of arrests, interrogation, and personal loss, Harry provides a unique insight into stress management, vulnerability, and resilience in ministry and mission.Harry elucidates these nuances and underscores the pivotal role of self-awareness, introspection, and the place of scripture and personal beliefs on individual growth. We delve deep into the intricate relationship between emotions and decision-making, addressing the multifaceted leadership approaches essential for guiding cross-cultural teams and understanding diverse spiritual perspectives.Our exploration further encompasses effective strategies to avert burnout in cross-cultural settings, touching on the significance of peer responsibility. The dialogue transitions to understanding the various dimensions of conflict and the therapeutic value of sharing one's struggles. Join us for a comprehensive episode that seeks to inform, inspire, and navigate the intricate facets of clergy well-being, cross-cultural ministry, international gospel work leadership dynamics, and more.Download my research report and reflectionsWatch the video version of this podcastComplete a Clergy Wellbeing Quiz herePodcast Disclaimer: Please be aware that the opinions and viewpoints shared on this podcast are personal to me and do not represent the stance of any institution. The research discussed is based on an assignment completed for my Masters in Leadership and has not undergone peer review. This podcast aims to present findings for open discussion and dialogue, inviting listeners to engage critically and draw their own conclusions. While the content serves informational purposes, it is not a substitute for professional advice. Thank you for joining me on this journey of exploration and conversation!

We share the same struggles. We serve the same Christ. We live in radically different contexts, but the truth is we are all called to live missionally. In this series we will hear from women around the world about how we can partner together to strengthen the Global Church.   Connect to Bev Warren: Bev Warren   Bev Warren is a missionary with Mission to the World and has served over the last 41 years in Kenya, Hungary, and, most recently, for 27 of those years, in Addis Ababa, Ethiopia. She has four adult children, all married and living in the U.S. and loves her role as “Bibi” to her eight grandchildren. During their time in Ethiopia, Bev and her husband, Andy, began a project ministering, through Word and Deed, to the needs of people affected by HIV. Some of Bev's favorite roles through the years have included hospitality to visiting guests and teams; working alongside amazing Ethiopian co-workers to care for the “least of these” in the communities where Ethiopia ACT serves, and using her interest in accounting to assist with the finances for the project. Currently, along with her other roles, Bev is serving as a women's advisor to the MTW Field Leadership Team and is serving her Ethiopia MTW teammates in Member Care. Bev enjoys outdoor walks, challenging jigsaw puzzles, games and crafts with her grands, and spending time with good friends.   https://www.mtw.org/missionaries/details/andy-and-bevely-warren  Connect to Jan Thomae Jan Thomae and her husband David are celebrating 46 years of marriage this year.  They have been serving with Mission to the World since 1988.  They served in rural Kenya before moving to northern Nigeria to work in a Muslim town.  Health concerns led to their relocation in 2004 to London, UK, to work in a Southeast Asian immigrant community.  Three years ago, David accepted the call to become Director of Member Care for MTW, causing them to move to the Atlanta area near MTW headquarters.  Jan serves alongside David on the Member Care Team.  They are parents of two married sons and grandparents of a 13 year old grandson who lives in South Africa.   Jan is passionate about prayer, hospitality, and caring for other women and families.  Jan and David are delighted to be part of Joy of All Nations, a new church plant focused on reaching the large Indian/Indian American community in northeast Atlanta, which intersects with the ministry they were involved with in east London.   https://mtw.org/missionaries/details/17411 Connect to Mission to the World (MTW): https://www.mtw.org/ Connect to International Women's Ministry (CDM): https://women.pcacdm.org/international/    

Evernorth Health Services is using advanced analytics from SAS to help determine the next best action a patient can take to improve their health outcomes. The company is analyzing historic claims data, along with demographic and financial data to build a personalized care path that optimizes a patient's health. Healthcare IT Today had the chance to speak with Casey Dudek, Business Analytics Advisor at Evernorth Health Services (EHS), about their analytics work. We wanted to know what types of data they were taking into consideration, how they were using the SAS analytics platform, and what are they working on next. Learn more about Evernorth Health Services at https://www.evernorth.com/ Learn more about SAS at https://www.sas.com/ Find more great health IT content: https://www.healthcareittoday.com/

Although we at Frontiers believe that Jesus is worth risking everything we have: our comforts, our hobbies, our wealth, our careers, our reputations and even our lives – we also are strong believers in supporting our workers on the field well and helping them to navigate the traumas, conflicts or disappointments they might face. In this episode Matt chats with Harriet who heads the Member Care team at the British office. She and her husband lived in West Africa for many years and raised their 3 kids there, so she knows what it's like to serve overseas in tough places.They discuss living with the poor (without running water and electricity), sharing a home with locals, dealing with cockroaches and mosquitos, a camel that smashed into their car, driving into a ditch at night… and much more._________________________________________________________________________________Do get in touch if you have any questions for Matt or for any of his guests.matt@frontiers.org.ukYou can find out more about us by visiting www.frontiers.org.ukOr visit www.frontiers.org and select from one of our national offices. For social media in the UK:Instagram: frontiers_ukFacebook: @frontiersukfriendsAnd do check out the excellent 6 week video course, MomentumYes:www.momentumyes.com (USA)www.momentumyes.org.uk (UK) _________________________________________________________________________________

Dr. Rachel Heffied unpacks the significance of wellbeing and thriving in missionary life. ABOUT BRIAN HEERWAGEN: Dr. Rachel Heffield has been engaged with missionaries and called to international ministry most of her life. Growing up as a PK and headed to the mission field, she began studying counseling to meet people where they were at in their journeys, to bring hope of the gospel. She finds great joy, helping people navigate the highs and lows of life. She served in East Asia for eight years, where she learned firsthand with some of the challenges and joys of being a global worker. In her own life, as well as professional and academic research, she developed a passion for helping global workers thrive and grow in this important work. She currently serves as Assistant Professor and Chair of the Center for Personal and Spiritual Formation at Western Seminary and provides counseling through A New Day Counseling. ADDITIONAL RESOURCE:  Articles & Books: 1997 - Caring for People in Missions: Just Surviving or Thriving? Optimal Care for the Long Haul by Lois Dodds, Ph. D. and Larry Dodds, M. D - Inspiration for Dr. Rachel Heffield's doctoral dissertation Healthy, Resilient, and Effective in Cross Cultural Ministry by Dr. Laura Mae Gardner Expectations and Burnout: Women Surviving the Great Commission by Sue Eenigenburg and Robynn Bliss Organizations providing Member Care & Tools: Global Trellis - Online webinars and trainings Velvet Ashes - Resources and community (for women) Valeo - Online counseling Thrive Worldwide Blog Ongoing Resilience Research Headington Institute - Individual and Organizational Resilience

In this episode, we are joined by two guests from Real Time Medical Systems, Nancy Cocozza, Senior Advisor of Payer Solutions, and Phyllis Wojtusik, EVP of Value-Based Care. They dive into why live post-acute data and analytics is valuable, how payers can use this data to improve member care, what benefits this data brings for payers and a lot more.This episode is sponsored by Real Time Medical Systems.

In this episode, we are joined by two guests from Real Time Medical Systems, Nancy Cocozza, Senior Advisor of Payer Solutions, and Phyllis Wojtusik, EVP of Value-Based Care. They dive into why live post-acute data and analytics is valuable, how payers can use this data to improve member care, what benefits this data brings for payers and a lot more.This episode is sponsored by Real Time Medical Systems.

Rev. Bert Jones shares about his role as Vice President of Missions and Member Care at CMDA. GHO Trip Calendar: https://gho.servicereef.com/events?sort=upcoming

Evernorth Health Services is using advanced analytics from SAS to help determine the next best action a patient can take to improve their health outcomes. The company is analyzing historic claims data, along with demographic and financial data to build a personalized care path that optimizes a patient's health. Healthcare IT Today had the chance to speak with Casey Dudek, Business Analytics Advisor at Evernorth Health Services (EHS), about their analytics work. We wanted to know what types of data they were taking into consideration, how they were using the SAS analytics platform, and what are they working on next. Learn more about Evernorth Health Services at https://www.evernorth.com/ Learn more about SAS at https://www.sas.com/ Find more great health IT content: https://www.healthcareittoday.com/

Deuteronomy 6:4-9, Mark 12:29-31We welcome Steve Thomas as our guest preacher this Sunday. Steve currently serves as the Director of Member Care for Open Door Libraries (of which the Crossroads Center is a part) and has preached at ICP several times over the years. Looking at these well known passages from the Old and New Testaments, Steve will will be encouraging us to leverage the summer by making intentional plans to “impress” God's design for living and loving on our families and on our individual lives.

Terry recasts the vision for the reality that our Beliefs shape our values which in turn inform our behaviors. He gave us an overview of group life and then the staff led the time through the different components of group life: Meetings, Mission, Member Care, and Mentoring.

Dr. Connie Befus helps us understand the significance and means of grieving the compounded losses of a cross-cultural life. ABOUT CONNIE BEFUS, PHD.: Connie Befus is a psychologist with 35 years of experience in providing for the mental and spiritual health needs of international cross-cultural workers. She grew up in Africa, the daughter of career international workers and served with her husband in Latin America for 17 years. She has also worked in private practice, as a psychological consultant for six sending organizations, and as Director of Member Care for sending organizations for 17 years. She has two adult Third Culture Kids. Her doctoral research explored effective helps for people in the midst of cross cultural adjustment. She is the author of Sojourner's Workbook: A Guide to Thriving Cross-Culturally. ADDITIONAL RESOURCE: Recovering from Losses in Life by Norman Wright Life Is Goodbye Life Is Hello: Grieving Well Through All Kinds Of Loss by Alla Renee Bozarth Ph.D Sojourner's Workbook: A Guide to Thriving Cross-Culturally by Connie Befus The Innkeepers: Season 2, Episode 2: Thriving in the First Missionary Term

Warning: after you press “play,” you'll be transformed. Tune in to hear what is perhaps the most powerful presentation we've ever shared with you, here on Professional Christian Coaching Today. It. Is. Simply. Powerful. Transformational may be an understatement, but it's one of the best words we can think of to truly describe what will happen as you listen to this world-changing, life-poured-out message. There's no introduction that could even begin to describe what you're about to hear. And your takeaways will truly be your own… what God whispers into your spirit as you sit at His feet. About Cindy Schmelzenbach Cindy Schmelzenbach is an ICF Professional Certified Coach, a Professional Certified Life and Leadership Coach through PCCI, a Gallup-Certified Strengths Coach and a Conversational Intelligence® Enhanced Practitioner. She also has a Master of Arts in Human Services Counseling and serves on faculty at PCCI. Cindy and Harmon, her husband of 38 years, believe in fully engaging life, wherever God invites them, every moment, every day. They've spent 19 years in successful entrepreneurial businesses in the US and Caribbean and another 19 years internationally in cross-cultural leadership roles within a global ministry organization. Their passion for wholistic health and enhanced team dynamics moved Cindy to develop a Member Care initiative which she then successfully launched and coordinated across 46 countries in the Asia Pacific region. In addition, while serving as Internal Coach, Cindy facilitated coach training for international leaders across Asia Pacific and played a major role in the development and cultivation of a coaching culture within the organization. “I am passionate about co-creating a space where powerful things happen that simply may not happen anywhere else!” Whether in one-on-one or group coaching contexts, clients discover the next steps in their journey to resilience, authenticity and thriving. Cindy is privileged to partner with clients who range from individuals quietly changing their world to public leaders who influence thousands with their decisions. Her current practice includes Life Coaching, Strengths® Coaching, Team or Group Coaching, and ICF Mentor Coaching. Connect with Cindy at: www.coachingwithcindy.com

It's easy to underestimate the sacrifice parents make when their children and grandchildren are sent to the nations. But to hold the rope well for cross-cultural missionaries also means caring for the parents and grandparents mourning the loss of relationship with their sent ones. In this special episode, Alex and Scott sit down with Dan and Amy of ABWE's Member Care program focused on loving parents of missionaries well. You can watch the video version of this episode (and others!) on the ABWE YouTube channel. Believe in our mission? Support this podcast. The Missions Podcast is a ministry resource of ABWE. Learn more at abwe.org. Want to ask a question or suggest a topic? Email alex@missionspodcast.com.

Coming up: Dan and Amy of ABWE's Member Care team join to explain why parents of missionaries are often overlooked in churches and missions organizations—and what we can do to change that. Get more content at missionspodcast.com. Believe in our mission? Support this podcast. Want to ask a question or suggest a topic? Email alex@missionspodcast.com.

Sending missionaries is only half the battle. If churches don't continue to care for missionaries, both the missionary and the church will fail in ministry. In this episode, Ryan Martin shares critical insights from his new book Holding the Rope: How the Local Church Can Care for Its Sent Ones. Ryan serves as director of missions and operations with Lightbearers Ministries. He graduated in 2022 with a Doctor of Ministry from Southeastern Baptist Theological seminary, where he also serves as a trustee. He has received an MDiv in Missions, Evangelism and Church Growth from The Southern Baptist Theological Seminary (2008) and an undergraduate degree from Union University in Jackson, TN (2005). Prior to joining Lightbearers, he served for thirteen years as a missions pastor in the local church. Ryan lives in Fayetteville with his wife, Rebekah, and three children: Hudson, Annie, and Hattie. You can watch the video version of this episode (and others!) on the ABWE YouTube channel. Believe in our mission? Support this podcast. The Missions Podcast is a ministry resource of ABWE. Learn more at abwe.org. Want to ask a question or suggest a topic? Email alex@missionspodcast.com.

Everything we do as coaches, no matter who we serve, is cross-cultural. As the saying goes, we don't see things as they are, we see things as we are. Thus, one of the foundational skills we want to bring into our coaching relationships is the ability to “see” our clients as they really are.   Today our guests, Cindy and Harmon Schmelzenbach help us do that by unpacking: The importance of self-awareness Curiosity and the key role it plays Why our differences are a cause for celebration How neuroscience helps us understand bias Ways to grow in cultural competency     About Cindy and Harmon Schmelzenbach   Cindy Schmelzenbach is an ICF Professional Certified Coach, a Professional Certified Life and Leadership Coach through PCCI, a Gallup-Certified Strengths Coach and a Conversational Intelligence® Enhanced Practitioner. She also has a Master of Arts in Human Services Counseling and serves on faculty at PCCI as well as having her own coaching business.   Harmon was born and raised in Africa to a third-generation missionary family. He's a licensed Captain as well as having led ministries across Melanesia and the South Pacific. Harmon is also a PCCI Professional Certified Life and Leadership Coach as well as a Gallup-Certified Strengths Coach.   Cindy and Harmon have been married for over 40 years, believe in fully engaging life, wherever God invites them, every moment, every day. They've spent 28 years so far, living and working cross-culturally in successful entrepreneurial businesses and leadership roles within an international ministry organization.   Their passion for wholistic health and enhanced multi-cultural team dynamics moved Cindy to develop a Member Care initiative which she then successfully launched and coordinated across 46 countries of Asia Pacific. In addition, while serving as internal coach, Cindy facilitated coach training for international leaders and played a major role in the development and cultivation of a coaching culture within the organization.   Cindy says: “I am passionate about co-creating a space where powerful things happen that simply may not happen anywhere else!”  Her current practice includes Life Coaching, Strengths® Coaching, Team or Group Coaching, and ICF Mentor Coaching and Coach Supervision.    Group Coaching and Learning Opportunity: Different Like Me, the Art and Science of Conversation www.CoachingwithCindy.com

In the Old Testament of the Bible, we find in the book of Leviticus that God commanded His people saying, "You shall not rule one over another with rigour." What did He mean by that? If you check a variety of English translations you will encounter other words in the place of the word rigor: ruthlessness, harshness, severity, brutality. So again, what is that all about? God is gentle, patient, kind, good, generous, loving, giving, and forgiving with us; and He expects the same from us in how we treat each other.  This principle is not canceled when it comes to those in vocational ministry; speaking specifically of missionaries.  We are not allowed by God to be hard, harsh, demanding, severe, impatient, or flippant in how we interact with His choice servants. I've heard some pretty embarrassing horror stories over the years concerning how some of "God's people" sometimes treat missionaries.  It's as if some "Christians" think missionaries are some kind of a combination of flawless angels and needless automatons.   They aren't.  They are sinners saved by grace.  They are flawed humans in the process of sanctification right along with the rest of us.  And so, the same kind of emotional, spiritual, and relational needs that are common for every average believer are just as common among our missionaries. They too endure fears, sorrows, regrets, aspiration, temptations, frustrations, etc.  They too get lonely, homesick, sad, angry, hurt, and so much more.  And so, they too need our compassionate attention, friendship, and fellowship.  Will it cost us more than normal to try to care for someone who is on the other side of the globe?  Well, obviously the answer is yes.  But it is necessary and good nonetheless. Today on the podcast God has brought to us a man who is fully engaged in caring specifically for ABWE missionaries in and to western Africa.  Wayne Moore and his wife Debra are involved in what is called Member Care for these missionaries.  Listen as Dave & Patrick pick Wayne's mind a little to help us all learn how we can do a better job as we attempt to be the hands, feet, and heart of Christ to one another.

Dr. Laura Mae Gardner, a pioneer and expert in Missionary Care shares some of the key distinctives of effective care. ABOUT DR. LAURA MAE GARDNER: I have served in WBT and SIL International for 60+ years, most of that time with my husband, Dick. My contributions or roles included: translator, candidate assessment, trainer, counselor, developer and director of International Counseling Department, creator of Member Care for missions, International Vice President For Personnel, and International Personnel Consultant and Trainer. I have traveled, trained and consulted in 65 countries, done a lot of crisis work, interventions and debriefing. I am also an author including the book Healthy, Resilient and Effective in Cross Cultural Ministry which has now been translated into Indonesian, Korean, Chinese, Ukranian and Russian. I co-authored with Dr. Lois Dodds the three-volume series on Global Servants. Other writings include chapters in books, and probably 500 articles. I have a theological diploma, two undergraduate degrees and two advanced degrees, including a doctorate from Denver Seminary. I am an adjunct professor at Columbia International University. I have served on a number of boards. My husband, Dick, preceded me to heaven a few months ago thus I continue on alone reading, speaking, teaching, consulting, and serving as requested. ADDITIONAL RESOURCE: • Global Member Care Vol 1*: The Pearls and Perils of Good Practice by Kelly O'Donnell • Global Member Care: Vol 2*: Crossing Sectors for Serving Humanity by Kelly O'Donnell & Michele Lewis O'Donnell • Doing Member Care Well*: Perspectives and Practices From Around the World (Globalization of Mission) by Kelly O'Donnell • Global Servants Cross-cultural Humanitarian Heroes Volume 1 Formation and Development of These Heroes by Lois Dodds & Laura Gardner • Global Servants Cross-cultural Humanitarian Heroes Volume 2: 12 Factors in Effectiveness and Longevity by Lois Dodds & Laura Gardner • Global Servants Cross-Cultural Humanitarian Heroes Volume 3 The Art & Heart of Agency Care by Lois Dodds • Healthy, Resilient, & Effective in Cross-Cultural Ministry: Electronic Version by Laura Mae Gardner

1. The work of The Master's Academy International 2. Member care in Russia and Ukraine 3. Understanding the risk that missionaries face 4. Practical ways churches can care for the missionaries they send You can find our Find a Counselor Map here.

Kaye Martin, a Samaritan's Purse member care manager, shares how her team's role is to serve and support fellow staff members as they work in difficult places around the world. Be encouraged as Kristy Graham and Kaye talk about serving in Jesus' Name and focusing on God instead of the circumstances.

In this episode, Denny Heiberg shares about his journey from running an institution to becoming a disciple maker that empowers others to become disciple makers. We talk about what it looks like to make Jesus Lord of everything in our life. We also discuss what it's like to disciple grandchildren. Denny Heiberg is an elder in the Florida Conference of the United Methodist Church where he pastored Grace at Fort Clarke UMC in Gainesville, FL from 1994-2012. He currently serves with TMS Global as a member of their Ministry CoServe Group focusing upon Discipleship Training and Member Care. Denny also serves on The National Leadership Team as the Director of International Representatives with The Bonhoeffer Project, a discipleship initiative that trains leaders in the global Church to become disciple-making leaders. Denny graduated from Columbia International University with a BA in Biblical Studies and Christian Education. He also earned an MA in Biblical Studies, an M. Div., and a D.Min. from Asbury Seminary. Denny and his wife, Cindy, live in the Nashville, TN area where he serves in their local church developing disciples. His passion is mobilizing the next generations of leaders who will develop disciple-making cultures in their context of ministry.Denny's Recommendations:Undistracted by Bob GoffA Better Way: Make Disciples Wherever Life Happens by Dale LoschThis episode was sponsored by:All Nations Kansas CityThe mX PlatformConnect with Joshua: jjohnson@allnations.usGo to www.shiftingculturepodcast.com to interact and donate. Every donation helps to produce more podcasts for you to enjoy.Follow on Facebook at www.facebook.com/shiftingculturepodcastSupport the show

Terry discusses the importance of viewing member care in group life as a spectrum. The spectrum goes from Necessary  to Nice. Necessary are those physical, emotional, spiritual or relational needs in member’s lives where the need exceeds current capacity. Everyone is called to carry their own load so we can’t eliminate every burden, nor should we but at times people need help when the burden is to heavy to carry alone. At the nice end of the spectrum are those...

In this episode, Sam sits down with Lisa Dugan, Senior Director, Government Relations & Channel Partnering at HHaExchange, to discuss Electronic Visit Verification (EVV) and how it can be used to improve member care.   

Linda Poole chats to Taryn about finding joy in Jesus and longing to be someone who chooses gratitude and thankfulness even when times are hard. Linda speaks about her years in cross-cultural mission where she and her family served as part of a hospital mission in South Sudan. She speaks of the transition back to Australia and the struggle that was. She also speaks to how God is growing her today in her ministry to her children, her church and as a facilitator for Pioneers, Australia.   EPISODE NOTES:   Linda Poole chats to Taryn about finding joy in Jesus and longing to be someone who chooses gratitude and thankfulness even when times are hard. Linda speaks about her years in cross-cultural mission where she and her family served as part of a hospital mission in South Sudan. She speaks of the transition back to Australia and the struggle that was. She also speaks to how God is growing her today in her ministry to her children, her church and as a facilitator for Pioneers, Australia.   *** Linda Poole is a wife, a mum and a passionate follower of Jesus. She loves Jesus, her family, mission, people, coffee and Tasmania. She is committed to playing her part in Jesus' global plan for the nations. At present, that includes ministry to her children, in her church – The Branch, Launceston – and as the Member Care and Development Facilitator for Pioneers, Australia. Linda and her husband, Graham, spent a number of years in South Sudan as part of a mission hospital team. Linda is also a contributor to the Australian Christian book, For The Joy, edited by Miriam Chan and Sophia Russell. (link For the Joy to the gospel coalition article - link below in the links section)   LINKS MENTIONED IN THIS EPISODE:   Pioneers, Australia (mission organisation)   The Branch Church   For The Joy, edited by Miriam Chan and Sophia Russell        SHOW SNIPPETS:   “God is good and we are at His mercy; he is good and he is gracious.”   “There is a lot of inequality in our world. There is a lot of suffering and injustice, and I wrestle a lot with our role in it.”   “Saying yes to Jesus means saying no to things that are so much a part of their lives.”   “I have a really high value on inclusion.”   “We struggled with the “uh, what are we supposed to do here now?””   “I really wrestled with every dollar I spent.”   “How do I live here, knowing what I know about there?”   “Gratitude is something that I want to keep getting better at.”   “Because we had faced a lot of stuff together, that glued us together.”   “There was a lot of shared trauma and sadness, but also a lot of laughter and joy.”   “My biggest ministry is my kids.”   “There are just so many opportunities to serve the Lord. Let's not get complacent.”   “As much as I am distractible, I love to pray with people and for people. Prayer changes things. What a privilege to speak to our Father.”   “God gives us all that we need to do what we need to do today.”   “I'm learning to choose thankfulness and gratitude … and I'm learning that a lot of that is choice.”   “He is the one who keeps us!”   “There is a King and Country song called I Choose Joy. And that is what I want to do. I want to choose joy.”   Can't see clickable links? Copy and paste this into your browser: tlpcwcw.podbean.com . . The Lydia Project: Conversations with Christian Women is a podcast co-hosted by Tori Walker and Taryn Hayes. It features informal chats with Christian women around faith, life, ministry and the ways in which God is shaping their thinking and their lives. The views of TLP guests are their own and do not necessarily reflect the views of the hosts.  

Brenda encourages group leaders to remember the importance of member care in group but to not fall into the trap that member care is one size fits all. Individuals in your group feel love and cared for in different ways. Member care can look differently from group to group. Possible Member Care Goals for Group Get to know one another better – families, concerns, praises, etc. Serve one another in times of need. (Life events – babies, weddings, death, job...

Connie Befus shares from her lifelong cross-cultural experience, her research, and training as a Psychologist how missionaries can survive and thrive beyond the first-term of service. ABOUT CONNIE BEFUS, PH.D.: Connie Befus is a psychologist with 35 years of experience in providing for the mental and spiritual health needs of international cross-cultural workers. She grew up in Africa, the daughter of career international workers and served with her husband in Latin America for 17 years. She has also worked in private practice, as a psychological consultant for six sending organizations, and as a Director of Member Care for sending organizations for 17 years. She has two adult Third Culture Kids. Her doctoral research explored effective helps for people in the midst of cross cultural adjustment. She is the author of Sojourner's Workbook: A Guide to Thriving Cross-Culturally.

SUMMARY: In this episode, Vick and Julie are joined by Scarlet McGlasson, the women's Member Care minister at Long Hollow, to understand how to identify anxiety in a friend or even in ourselves. TIME STAMPS: * 1:50 What is the difference between normal worry and unhealthy anxiety? * 4:00 What are some signs that someone

The Covid-19 pandemic highlighted the importance of keeping Medicaid members up to date on healthcare developments. However, maintaining member current contact data can be challenging.  Illinois Medicaid Managed Care Organizations regularly partner with companies and community organizations to help find the hard-to-reach Medicaid members. Listen as Byron Dennis and Rich Dudley, Co-Founders and Co-CEOs of Best Foot Forward discuss some of the common challenges in reaching Medicaid members.    Guest presenter(s): Byron Dennis and Rich Dudley, Co-Founders and Co-CEOs of Best Foot

Are you setting New Year's Resolutions or goals for 2021? Join us for this conversation with Mark Giebink, TeachBeyond's Director of Member Care, helping us shift our focus from striving for success to hope-filled surrender.     Reimagining the Examen App “Silence and Solitude, things that we tend to ignore in our busy lives, help us to make space for that reflection to give us time to look back, but then also to look forward, to really have a conversation with God about what we want life to look like.” “If COVID has given us a gift, I think it's been to slow us down a little bit. It's exposed our interiors.  As our outside world is iffy and unstable, it has exposed our hearts.” “We can rearrange the furniture in our lives, but the real change happens inside us, in our hearts and in our minds.” “Three key ingredients to transformation are honesty, God's presence, and a loving environment.” “God lives and works and meets us in reality. He doesn't meet us in what we wish were the case or our fantasyland; He meets us in real life. That's the beauty of the incarnation.” Romans 15:13 “Hope is a huge ingredient for change. If we don't have hope, we're not going to do it.” “Love is so much greater a motivation to change than fear.” “Celebrating every success is important, breaking that big overarching goal into small steps.” “Hold resolutions with open hands and make them an ongoing conversation with God so that it's not a one-time conversation.” “There are two circles in life: things we can control and things we can't. We have to make sure our resolutions are related to things we can control.” “To know that we are known and loved by God, that's a great motivator for transformation.”   What's changing our lives:  Keane: Rocket book Heather: Snuggly Sweater candle Mark: Chickens and grandkids   Weekly Spotlight: Dakar Academy    We'd love it if you would subscribe, rate, review, and share this show!  And as always, you can reach us at podcast@teachbeyond.org. See you next Friday!

This week, we speak with Joel & Christine White about their experience serving as missionaries overseas, particularly in the area of member care. Join us in our conversation to take a look at some of the unseen realities and challenges of ministry and missions and how the Lord encourages us to pursue healthy relationships in the midst of cultural differences. Special thanks to: The Whites Music Composed by: Donald Liang Hosted by: Esther Chialim

What is "Member Care," and why is it so important in fulfilling the Great Commission? In this episode we give a brief overview of the ministry that we as a family have committed to pursuing. By investing in others, we believe that the Gospel will spread more effectively than if we tried to be ministry mavericks and do the work on our own.

Our guest this week is Wendy Eunice.  Wendy and I talk about the pioneering season of CO Charlotte's history in the 90s and early 2000s and why member care is so important for CO's international works.  

Join me as I interview Bill Schroeder, who works in Member Care with SEND International. We'll discuss some valuable lessons he's learned from a lifetime in ministry including the importance of keeping an eye on your gauges, being mindful of your shadow mission and the good thing about being weak. You won't want to miss this episode!