Healthcare IT Today Interviews

One of the most interesting organizations in healthcare is Civitas Networks for Health.  This non-profit organization brings together some of the key organizations that provide the national infrastructure for health and health data.  One of their best venues to convene their community is at the upcoming Civitas 2026 Annual conference.I recently sat down with Jolie Ritzo, CEO at Civitas Networks for Health, Anne Santifer, Executive Director at Arkansas State Health Alliance for Records Exchange, and Dan Cranshaw, Executive Director at KC Health Collaborative, to learn more about what's happening in the Civitas community and get a preview of their annual conference.  One thing they shared was how often healthcare infrastructure serves an important purpose but goes unrecognized. This is by design.  For example, an HIE (Health Information Exchange) may make a patient's information from multiple organizations available to a clinician at the point of care.  The clinician and patient often have no idea how the information from external organizations was made available to them, but having that data often improves care. Good infrastructure like an HIE quietly does this work in the background, often with little recognition.Learn more about Civitas: https://civitasforhealth.org/Learn more about Arkansas State Health Alliance for Records Exchange: https://sharearkansas.com/Learn more about KC Health Collaborative: https://www.kchealthcollaborative.org/Healthcare IT Community: https://www.healthcareittoday.com/

In every corner of health care—as with other industries—software tools are adding AI capabilities. AI has now come to HIPAA-compliant chat, as explained in this video by Jackie Frey, Product Expert - Healthcare at Zenzap.Chat and text messaging themselves are complicated in a regulated environment. In the first part of our interview, Frey explains what secure chat must offer to be useful to healthcare organizations. Then, she shares what can go wrong when health care staff resort to common, insecure channels such as email and standard text messaging.Learn more about Zenzap: https://www.zenzap.co/Healthcare IT Community: https://www.healthcareittoday.com/

[SPONSORED] Custom APIs Are Failing Interoperability: How Agentic AI Replaces Manual Data Entry Healthcare systems spend billions attempting to force disparate software to connect through complex data standards. What if agentic AI could solve the problem without complex integration or the need for universal agreement on data standards?In this interview, Rishi Nayyar, CEO of PocketHealth, explains how their platform, Conductor, automates longitudinal workflows across legacy systems. Discover why electronic health records are engineered for data storage rather than process orchestration, and learn how applying automated AI agents directly to user interfaces solves cross-system bottlenecks without massive IT overhauls.

The sudden emergence of AI models for all sorts of healthcare procedures, along with advanced hardware such as NVIDIA's GPU processors, creates questions for healthcare practices that want to improve outcomes and costs with these technologies. In a recent video interview, Dan Schneider, Enterprise Platforms Product Specialist at NVIDIA, and Sandra Colner, GM Global Healthcare & Life Sciences at Dell Technologies dove into these important topics and shared some key insights as healthcare leaders navigate AI in their organization.Learn more about NVIDIA: https://www.nvidia.com/en-us/Learn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

Lindsey Bengfort, Managing Director, Healthcare Provider at NTT Data, cites two key principles that healthcare institutions are concerned with today. First, put the patient outcome at the forefront, which requires empathy but also a sense of urgency. Second, do more with less, which requires the right technology and, when AI is deployed, the right models for each situation.Learn more about NTT Data: https://www.nttdata.com/global/en/industries/healthcareHealthcare IT Community: https://www.healthcareittoday.com/

Renee Wiczorek, Lead Product Manager at Truven by Merative, wants healthcare institutions to ask the deep questions about the trends they're seeing: What caused a recent cost increase? What programs are working? Which of their populations need more attention?  When you ask the right questions and have the right data, healthcare organizations can glean a lot of value.Truven's dashboards, which Wiczorek demos during this video, let managers find "clarity" in their data, and learn "not just what happened, but why." The demo is well worth viewing in full screen.Learn more about Truven Health Insights: https://www.merative.com/truvenHealthcare IT Today: https://www.healthcareittoday.com/

Treating healthcare AI like a standard software rollout creates a dangerous false sense of security for health system executives. Slapping human oversight onto agentic AI does not eliminate operational risk, it simply shifts massive legal and operational liability onto overburdened clinicians.In this interview from eHealth26, Julia Zarb, founder of Blue x Blue, breaks down why traditional IT playbooks fail when applied to agentic AI. She explains how small, logical micro fissures in AI outputs bypass manual checks and multiply when autonomous agents interact across an organization. Viewers will gain a practical framework for identifying governance blindspots and protecting clinical teams from hidden operational traps.

Healthcare organizations are rushing to implement artificial intelligence tools without establishing basic operational safeguards. Moving too fast exposes your health system to severe compliance failures and massive security risks. In this interview, Patrick Lo, CEO of Privacy Horizon, maps out the critical framework needed to govern clinical AI before signing vendor contracts. Discover how to move past basic compliance checklists, apply clear lines of team accountability, and handle automated errors before they impact patient care.

Health information management conferences expose a massive continental divide: US teams fight endless billing complexity while Canadian facilities struggle to capture basic clinical facts. Structural differences in healthcare funding alter the daily operational reality for professionals on each side of the border.Healthcare IT Today sits down with Jodi McMullin, CEO of ScoJo Consulting, at the eHealth26 conference to unpack how distinct funding models dictate the daily reality of clinical coding. You will discover how portfolio funding versus multi-payer commercial models impacts code volume, and why both systems face severe data accuracy challenges. Learn how clinical documentation improvement programs protect patient safety, reduce claims friction, and secure stable resources.

Anurag Mehta, Chief Executive Officer and Cofounder at Omega Healthcare, has seen a 10-20% increase in human productivity through AI in revenue cycle management (RCM), and expects at least another 20% improvement over the next couple of years. In our recent interview, Mehta describes the current stresses in healthcare RCM and where AI can help.When you improve RCM, Mehta says, you improve profits in two ways: by handling bills more efficiently and by getting higher reimbursements by avoiding errors. Thanks to traditional techniques known as robotic process automation (RPA) and the latest AI, you can check 100% of submissions and prior authorization requests rather than just a small subset. Plus, for provider organizations, improved profitability also leads to better credit ratings and further savings.Learn more about Omega Healthcare: https://www.omegahms.com/Healthcare IT Community: https://www.healthcareittoday.com/

Hospital leaders who view health information management strictly as a back-office coding function are making a massive operational mistake. Modern healthcare depends on accurate data to survive. Protecting that data requires active stewardship.Healthcare IT Today sat down with Mahmoud Suleiman, CEO and Registrar at CHIMA. We discussed the accelerating evolution of the HIM profession. Watch to learn why health systems must transition their teams from transactional encoders into strategic leaders who protect data quality and prevent clinical errors.

At the service desks that HCTec runs for health care institutions, AI is transforming the healthcare IT service desk from a reactive support function into a strategic source of operational intelligence. For example, now 100% of service calls can now be reviewed thanks to AI and that data can be put into action. In our recent interview with Dan O'Connor, Vice President of Partner Success, and Chris Durham, Vice President of Service Desk Operations, the term “game-changing” came up repeatedly to describe this data collection and the impact it can have on an organization.The new reality is that every service desk interaction contains valuable operational data. AI enables health systems to capture, analyze, and act on those insights in near real time, turning thousands of support interactions into actionable intelligence for improving workflows, technology adoption, and clinician experience.Learn more about HCTec: https://hctec.com/Healthcare IT Community: https://www.healthcareittoday.com/

The healthcare industry is finally moving past the hype of artificial intelligence and the hope of data standards. Inserting immature tech or standard into an established workflow easily backfires if the deployment fails to adapt to human behavior.Healthcare IT Today sat down with Aidan Lee and Matt Leduc, Executive Directors at OntarioMD, during the #eHealth26 conference. They share the practical steps required to deploy clinical AI safely and how to activate idle healthcare data standards. Viewers will learn why cross-functional governance and a strict focus on the clinician's daily workload dictate the success of any new tech rollout.

Switching your electronic health record system is a multi-year journey that derails clinical workflows. Instead of taking on a massive migration, health systems are freezing their budgets and betting on short-term AI pilots instead. Healthcare IT Today sat down with Paul Warburton, Senior Market Research Analyst at KLAS Research, to dissect the latest US Acute Care EHR Market Share Report. We break down why large health systems logged zero major migration decisions last year and where IT budgets are actually moving. You will get a clear look at how the market share of Epic, Oracle, and MEDITECH has shifted this past year.

Most people assume the Canadian healthcare system is highly coordinated because of single-payer funding. The truth is that data exchange across provinces is just as fragmented as it is in the US. Healthcare IT Today sat down with Karen Gauthier, VP of International, and Gurpreet (GP) Singh, SVP for Interoperability Strategy & Solutions at ELLKAY, to discuss their deep roots in Canada. We cover how they help hospitals handle massive EHR transitions and why treating data as infrastructure solves major archiving headaches. You will learn the strategies for cleaning up historical records while giving clinicians easy access directly from their new systems.

AKASA focuses on the revenue cycle and on improving billing so that doctors are fully paid for their services. Although the company has been doing this for quite a while before generative AI became feasible, CEO and Cofounder Malinka Walaliyadde has seen that LLMs "unlock capabilities in the revenue cycle that weren't available before."In a recent interivew with Walaliyaadde, we talk about the emerging crisis in coding and billing. Walaliyadde says that the highly trained workforce is "aging out" and that providers can't find new people fast enough to replace the ones who leave. At the same time, health care problems are growing, requiring more diagnoses and billing. This is a challenge for healthcare organizations where good revenue cycle management is the key to their financial success.Learn more about AKASA: https://akasa.com/Healthcare IT Community: https://www.healthcareittoday.com/

In the not-too-far future, as envisioned by Sam Schwager, Co-Founder and CEO at SuperDial, most revenue cycle management (RCM) will be handled by an AI agent at the provider that communicates with an AI agent at the payer. SuperDial is on that path, handling large numbers of billing calls with its voice agent.SuperDial entered the AI space in an unusual way. They were an RCM company themselves, focusing on behavioral health, and realized they could not grow unless they could automate the calls during which human agents would spend hours on hold and conduct "the same conversation 40 different times a day." After successfully building the voice agent for their own needs, they started marketing their AI voice agent to other RCM vendors about two-and-a-half to three years ago. Their AI agents have now conducted more than seven million calls for their clients.Learn more about SuperDial: https://www.superdial.com/Healthcare IT Community: https://www.healthcareittoday.com/

Health care organizations still have to handle thousands of patient record requests manually. In addition to individual records requested by doctors, patients, lawyers, and others, there is a constant stream of requests for hundreds of records at a time for audits and quality reviews—and a lot of them still come in by fax, telephone, or postal mail.Sherpas Healthcare Solutions is a medical record retrieval company that takes on the burden of fulfilling these requests. In a recent video interview, we had a chance to chat with Kaylan Blice-Mullins, Senior Director of Provider Relations at Sherpas Healthcare Solutions, and Brian Sitongia, Medical Records Manager at one of their clients, Wills Eye Hospital, to learn more about how Sherpas Healthcare Solutions is helping relieve the burden of all these requests.Learn more about Sherpas Healthcare Solutions: https://scanningsherpas.com/Learn more about Wills Eye Hospital: https://www.willseye.org/Healthcare IT Community: https://www.healthcareittoday.com/

Fragmented Legacy Data Causes Burnout. Smart Archiving Restores Patient Safety.Keeping a dozen old EHRs alive is a massive technical debt. It is also a major patient safety risk.Healthcare IT Today sat down with Justin Campbell from RLDatix to uncover the reality of legacy data management. Campbell explains how modernizing your data archives directly reduces clinician burden. He details how applying artificial intelligence to old records and incident reports uncovers workflow breakdowns that humans naturally miss. You will learn how to turn dead data silos into active risk mitigation tools.Are your clinicians still hunting through multiple legacy systems for patient history? Tell us how you are solving this in the comments below.

At many health centers, plain old telephone service (POTS) is still one of the primary forms of interaction with patients outside of office visits. In a recent interview with Tracy Causey, CEO of Capital Area Health Network, he shares how their three sites, servicing about 17,000 patients, used AI to streamline patient interactions.As an eClinicalWorks site, the health system decided to try healow Genie to handle calls. It was a simple integration, and worked "out of the box." Now healow Genie handles about 80% of all calls with no staff interaction, answering the phone within 14 seconds. The approximate 400 calls they get each day are spread out, as patients take advantage of 24/7 availability. And when a call does require staff, healow Genie gets a live agent person on the phone within a minute and 20 seconds.Learn more about Capital Area Health Network: https://cahealthnet.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

In a recent video interview with Healthcare IT Today, experts from two healthcare technology companies focus on the latest happenings with healthcare AI and the IT infrastructure to support it. Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, and Connie W. Hebert, Healthcare Chief Nursing Officer at Dell Technologies are in a position to think long-term and look at developments across a broad landscape. They bring hardware as well as software into the picture, explaining the potential in recent chip development and its relation to healthcare's utilization of AI.Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

Ambient note-taking scribes have achieved such successes—according to Mustafa Ammar, MD, Chief Medical Officer at Ampla Health—that the first question from doctors interviewing for jobs at his federally qualified health center is whether they offer a scribe. Luckily, they do: Sunoh.ai.Burnout is often on the top of doctors' and their managers' minds. And Sunoh.ai definitely delivered results here. Doctors report that they are going home on time and avoiding the need to spend their personat time writing notes, even though they are seeing more patients than before. The notes are also closed within 48 hours, which is important for billing.Learn more about Ampla Health: https://www.amplahealth.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

Hospitals are sitting on hundreds of hours of unwatched surgical video. Residents and attendings simply do not have the time to review it together. The footage sits on thumb drives and gathers dust.Dr. Chloe Nobuhara is a general surgery resident at Stanford. She sat down with Healthcare IT Today to discuss a new AI application built specifically for laparoscopic surgery. This tool watches the footage and analyzes surgeon performance. It automatically chunks the operation into distinct steps. Viewers will learn why generic large language models fail in the operating room. You will discover how a highly specific model gives educators their time back and helps surgeons master complex skills.

In a recent video interview, Brian Yavorsky, CTO at Imagenet, discusses how the company helps payers use AI and other data technologies to achieve efficiencies. Emphasizing the difficulties in getting skilled staff, Yavorsky says that automation can reduce labor not by removing people, but by automating areas that are difficult to staff.  Plus, by automating the mundane tasks you allow staff to work on higher value tasks that they enjoy more.Many payers are burdened with legacy systems and workflows, especially after acquiring other companies. Although the systems work individually, the fragmentation in systems and data introduces inefficiencies and requires more manual work, which adds to costs and slows payer responses. Organizations that don't address this fragmentation suffer from inefficient processes and often can't benefit from new AI technologies.Learn more about Imagenet: https://www.imagenetglobal.com/Healthcare IT Community: https://www.healthcareittoday.com/

The Financial Math of Value-Based Care Fails + How TPMG Cracked the CodeValue-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups struggle to align their technology and processes with risk contracts without drowning in overhead.Healthcare IT Today sat down with Jeff Morrison, Vice President and CMIO at TPMG. We discussed how his independent medical group maximizes the eClinicalWorks platform to make value-based care actually work. You will learn how they made smart decisions and made organizational changes to capture new revenue streams, automate patient outreach, and eliminate the quality reporting slog.

Modern tools, including AI, offer healthcare institutions new windows onto their data with the potential for real business changes. In our recent interview, we sat down with Paul Brockington, Vice President of Integrations at the ONCare Alliance, a consortium of independent oncology providers sharing their data for research and to improve their operations, and Sergio Wagner, Salient Health's Chief Strategy Officer, to learn more about their efforts to leverage data to improve the care provided. ONCare Alliance has partnered with Salient Health to curate and interrogate their data in order to make it more actionable.Learn more about Salient: https://salienthealth.com/Learn more about ONCare Alliance: https://www.oncarealliance.com/Healthcare IT Community: https://www.healthcareittoday.com/

In a recent Healthcare IT Today interview, Kelly Goolsby, Director of Solution Architecture at Nexcess, says that many clients come to them after trying another managed hosting provider who made impressive claims but failed to follow through on compliance, security, and other promises.Claiming to be a "show me" kind of guy, Goolsby recommends that clients not rely on promises made by potential vendors, but ask for proof and transparency. Check the logs to make sure that the expected antivirus software and other security measures are present. Some hosting providers are now being punished for non-compliance with HIPAA and other regulations. Migration to a new hosting service can take six months, so clients should try to choose a reliable vendor at the start.Learn more about Nexcess: https://www.nexcess.com/Healthcare IT Community: https://www.healthcareittoday.com/

The first year that Central Oklahoma Family Medical Center deployed the Sunoh.ai ambient transcription software, it was getting very little use and therefore wasn't achieving their goals for installing it. To address this lack of adoption, Liz Massey, Executive Vice President of Clinical Operations, was put in charge of integrating it into their practice. In a recent interview with Massey, she explains what her team did and how Sunoh.ai  has transformed the organization. One doctor even said it "gave her back her life."Central Oklahoma Family Medical Center has 22 locations serving 30,000 patients, mostly offering primary care but also having multiple specialties. The burden of writing clinical notes was leading to burn-out. One key step taken by the center, when choosing Sunoh.ai, was to define their goals: to capture the quality measures needed for regulatory and financial purposes, to increase the percentage of records closed within 24 hours of a visit, to reduce the time spent on documentation after-hours, and to increase the number of patient visits.Learn more about Central Oklahoma Family Medical Center: https://www.cofmc.com/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that a health care provider should not have to call a payer to plan treatment or submit a bill; he should be self-served through a web search or chat. As we know, the health care field is far away from such simplicity.In this video, Desai and Jami Hernandez, Senior Vice President of Product Engineering & Development at Simplify Healthcare, discuss how insurers can bring all their systems together around consistent content. Hernandez says this is critical so that an appeals department acts on the same information given to the member when that member signed up for the plan. But it's getting harder and harder as the number of channels for sharing information (web, chat, call center) proliferates. The member (as well as their providers and care managers) must get the same information through every channel they choose.Learn more about Simplify Healthcare: https://simplifyhealthcare.com/Healthcare IT Community: https://www.healthcareittoday.com/

Behavioral health rarely gets the funding or attention it deserves. Relying on makeshift tracking for controlled substances is a massive liability.David Wilson, Vice President of Business Development at AdvancedMD, sat down with Healthcare IT Today to share the origin story of their new eMAR solution. He breaks down why mental health practices are shifting care in-house to combat shrinking reimbursements. You will learn how this targeted software rollout solves point-of-care medication administration and keeps organizations completely compliant.

In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike.Learn more about IKS Health: https://ikshealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

One of the biggest challenges facing healthcare organizations today has to do with revenue integrity and healthcare compliance.  Every organization is focusing on improving its revenue while still ensuring compliance.  Plus, this is becoming even more challenging as the government is leveraging AI to increase the number of audits and holding payments from many providers. This crackdown means provider organizations operating in Medicare or Medicaid programs will feel the impact across their entire compliance and revenue cycle footprint.What's interesting about this is that MDaudit was built for exactly this situation.  With that in mind, I had a chance to chat with Ritesh Ramesh, CEO at MDaudit, to learn more about what he's seeing in the market and some of the ways MDaudit uses its AI-powered continuous risk monitoring platform to help hospitals and health systems.Learn more about MDaudit: https://mdaudit.com/Healthcare IT Community: https://www.healthcareittoday.com/

Rigid phone trees frustrate your patients. They also waste your staff's time.MyCare Medical decided to fix their digital front door. They implemented healow Genie AI to handle calls. Gary Moorefield, VP of Technology at MyCare Medical, explains how they did it. He breaks down why handling messy, non-linear patient conversations is critical. He also shares how automation gives valuable time back to front desk teams without cutting jobs. Are your patients still stuck on hold listening to bad elevator music? Or are you still forcing them into “press 1” or “say yes” decision trees? If you are, this video is for you!

The potential applications of AI are endless; there are so many solutions in the marketplace that health care organizations can get "paralyzed," according to Kim Lynch, Founder and CEO at Metis Health Technologies. She advises organizations not to debate endless what to do, but to "try something" with "a bias toward action." Jeffrey Nelson, Enterprise Chief Information Officer at Mosaic Health, similarly says to "try and fail," but "move the ball forward."Of course, nobody advises just throwing money at fancy technologies. In our recent interview at the Navina Ascend user conference, Lynch and Nelson along with Ronen Gordon, MBBS BSc, Vice President of Medical Product at Navina, lay out the real benefits of AI along with lessons learned implementing AI in their organizations.Learn more about Mosaic Health: https://mosaichealth.com/Learn more about Metis Health Technologies: https://www.metishealthtechnologies.com/Learn more about Navina: https://www.navina.ai/Healthcare IT Community: https://www.healthcareittoday.com/

Everyone knows that rural health care systems are stressed: costly populations, low reimbursements, staffing shortages, transportation problems—and the 900 billion to one trillion dollar cuts upcoming in Medicaid will severely add to those stresses. But rural providers also have advantages when it comes to the chances for transformation. In a recent video interview, we explore the opportunities in rural health, particularly the use of technology for value-based care with Pranam Ben, Founder & CEO at The Garage and Brittany Sachdeva, COO at Cibolo Health.Learn more about The Garage: https://www.thegaragein.com/Learn more about Cibolo Health: https://cibolohealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal and others.The initiative came about after a few doctors heard of ambient scribes and wanted to try it. The health center started by offering the tool to these doctors, but then realized it had a great opportunity to reach out and introduce it to other doctors experiencing burn-out. A demo video of the tool in action was enough to persuade many to use it. Family Health Center EHR trainers came into the practice to work side-by-side with doctors, training them on Sunoh.ai. And the doctors are happy with the change with many of them using the scribe for more than 90% of their notes.Learn more about Family Health Centers: https://www.fhclouisville.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

While at the recent Navina Ascend user conference, Healthcare IT Today had the opportunity to sit down with three of Navina's customers to learn more about their experience using Navina at their organizations.  Needless to say, the doctors were all candid with their experience with the technology and the impact it was having on their organization.Learn more about Privia Health: https://www.priviahealth.com/Learn more about CVFP: https://www.cvfp.net/Learn more about Summit Medical Group: https://www.summitmedical.com/Learn more about Navina: https://www.navina.ai/Healthcare IT Community: https://www.healthcareittoday.com/

Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room.Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women's Health. We discussed how her team used platforms like eClinicalWorks to tackle these exact problems. You will learn how ambient AI scribes restore the patient connection and why moving payments to digital check-in removes friction for everyone.

Trying to stitch together legacy software after a merger is a guaranteed way to bleed productivity. The smartest health systems bypass the politics and build from scratch.Anthony Boggs, Senior Director of Support Services at Corewell Health, reveals how his team completely overhauled their foodservice operations following a massive three-system merger. He shares how standardizing on Illumia NetMenu and connecting it directly to Epic eliminated food waste and automated patient dietary safety. You will learn the exact strategy they used to cut food SKUs by 70 percent and why retail operations actually dictate hospital food tech.

You cannot open new clinics if your administrative workflows are stuck in the past.Healthcare IT Today sits down with Robert DeLuca, EHR Innovation Administrator at MedFlorida Medical Centers. We explore how deploying point-of-care automation, AI in revenue cycle and AI scribes allows their practice to expand without bottlenecking their back office. You will see how giving clinicians the right tools speeds up billing and directly powers sustainable practice growth.

MediQuant is a data migration and health data archiving company for hospitals, health systems and medical practices. It offers healthcare organizations the opportunity to retire legacy applications while maintaining compliance needs.  Plus, they keep important metainformation about the healthcare data so that the archive can be searched and data can be retrieved quickly. In a recent interview with Mike McGuire, Senior Vice President of Product Strategy, we dive into the wide variety of new products and features that MediQuant announced leading into the HIMSS conference.Learn more about MediQuant: https://www.mediquant.com/Healthcare IT Community: https://www.healthcareittoday.com/

We recently had the chance to sit down with Rajeeb Khatua, MD, Chief Operating Officer at ReMedi Health Solutions, and Sara Helvey, MD, Chief Clinical Information Officer at Care New England to talk about the Epic Go-Live experience at Care New England. In our discussion, we dive into some of the specialized training and support Remedi Health Solutions provided leading up to, during, and after their Epic Go-Live.Learn more about Care New England: https://www.carenewengland.org/Learn more about ReMedi Health Solutions: https://www.remedihs.com/Healthcare IT Community: https://www.healthcareittoday.com/

Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal and others.The initiative came about after a few doctors heard of ambient scribes and wanted to try it. The health center started by offering the tool to these doctors, but then realized it had a great opportunity to reach out and introduce it to other doctors experiencing burn-out. A demo video of the tool in action was enough to persuade many to use it. Family Health Center EHR trainers came into the practice to work side-by-side with doctors, training them on Sunoh.ai. And the doctors are happy with the change with many of them using the scribe for more than 90% of their notes.Learn more about Family Health Centers: https://www.fhclouisville.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

At HIMSS26, Legacy Data Access CEO Shawn Fichter joined us to talk about why health systems should transition from holding on to legacy applications to a more strategic approach that makes access to their historical data easier and more purposeful.Post-COVID cost pressures and a wave of point solutions left many organizations drowning in siloed data. Fichter argues the problem runs deeper than technology choices. When left unmanaged, legacy applications quietly become security liabilities and information dead-ends. M&A activity only compounds the chaos by generating duplicate and orphaned systems with no clear need for access.The antidote, he suggests, is a proactive archival strategy built around use cases rather than applications. That means engaging clinicians, HIM managers, finance and HR leaders, and research teams to understand how they actually need to access information, and then designing a governance approach that balances ease of use with a defensible risk profile. Getting that balance right also has a direct payoff: optimized data management reduces the overhead required for routine reporting and release-of-information work.Learn more about Legacy Data Access: https://www.legacydataaccess.com/Healthcare IT Community: https://www.healthcareittoday.com/

Over the decades, IT systems proliferate at health care systems, particularly when individual departments install solutions optimized for their particular use case. Jim Jacobs, CEO at MediQuant, points out that users tend to rely on existing systems and resist having them taken away. But consolidation can help customers meet their defined priorities: reducing cyber exposure, tech footprint, and costs.  A structured application rationalization approach and tool can provide the data needed to make those decisions.Learn more about MediQuant: https://www.mediquant.com/Healthcare IT Community: https://www.healthcareittoday.com/

I think that every reader who has followed health IT companies would agree when Clay Holderman, CEO of AVIA, in a recent interview with Healthcare IT Today says, “There is so much noise in the market, it's impossible to sift through.” AVIA has been offering knowledge and expertise to health care institutions for years. Following their recent acquisition of Panda Health, they now evolved their marketplace into an “intelligence platform” that enables clients to access all the combined health IT research from AVIA and Panda Health.The insights on the AVIA intelligence platform include a range of materials on types of healthcare technology and vendors (which Holderman likes to call “solution companies”). The platform is free to both providers and vendors, on a freemium model. AVIA has created its own objective research on 115 categories (each with a buyer's guide and objective lists of leading vendors) and over 6k digital health vendors. Vendors also have a place to provide their own marketing materials and other information that potential clients might find useful.Learn more about Avia: https://aviahealth.comHealthcare IT Community: https://www.healthcareittoday.com/

Aledade has been supporting primary care organizations to succeed in value-based care arrangements since 2014. By providing the resources, technology, and data necessary for success, Aledade enables clinicians to focus on what matters most: the patient. As Aledade's Co-founder and CEO, Farzad Mostashari, MD, often says, the company's goal is to make it more profitable to prevent a stroke than to treat one.We recently sat down with Jonas Goldstein, Senior Vice President of Transformation at Aledade, and Jeremy Presley, MD, who runs a primary care practice in Kansas, and also serves as an Aledade Regional Medical Director in that area, to discuss Aledade Assist. In our discussion, they both dive into how Aledade Assist is surfacing relevant health data and insights at the point of care. Plus, they share their unique approach to integrating this data and information within the EHR workflow.Learn more about Aledade: https://aledade.com/Healthcare IT Community: https://www.healthcareittoday.com/

The Empty Promise of Automated Outreach and The Messy Reality of Human Connection.Healthcare relies too heavily on automated text messages to fix complex human problems. People do not skip their medications just because they are forgetful.Chandra Osborn, Chief Experience Officer at AdhereHealth, breaks down what actually works to keep patients on track. She shares how her team moves beyond simple nudges to address real world barriers like food insecurity and caregiving stress. You will learn how the right mix of technology and human empathy directly impacts patient outcomes and Star ratings.

The financial realities in rural healthcare in particular are quite challenging.  That's why I was really excited by the opportunity to talk with Bryant Blay, CFO at Montgomery County Memorial Hospital + Clinics (MCMH) in southwest Iowa, about some of the financial realities they face.  A big part of their efforts to manage these financial challenges included leveraging the Multiview ERP to give them more visibility into their financial systems and reframe the culture of the organization. Joining the conversation was Mike Johnson, President and CEO of Multiview ERP, who shared his perspective on why many rural healthcare organizations struggle to access the financial clarity they need and what's changing.Learn more about Multiview ERP: https://multiviewcorp.com/Learn more about Montgomery County Memorial Hospital + Clinics: https://www.mcmh.org/Healthcare IT Community: https://www.healthcareittoday.com/

AI was supposed to save radiology. Instead, it often just adds more noise to an already crowded screen. We don't need more standalone tools; we need better AI orchestration.Healthcare IT Today sat down with Vijay Ramanathan, CEO and Founder of RamSoft. He discussed how his team delivers "negative clicks" in medical imaging. You will learn how embedding AI directly into the RIS and PACS layers automates scheduling and prior authorizations. This approach takes the busy work off your plate so staff can focus on patient care.

Data migrations are notoriously painful. Legacy systems trap your data and juggling multiple vendors usually guarantees missed deadlines and blown budgets.Jim Hammer, Chief Operating Officer at Harmony Healthcare IT, discusses the messy reality of moving historical patient records. Hammer shares why health systems are rapidly consolidating their migration partners to a single vendor. He also reveals how to turn static archive data into an active asset for artificial intelligence and research while staying compliant with information blocking rules.