Healthcare IT Today Interviews

At the recent HIMSS annual conference, we collaborated with AMD at the Dell Technologies to feature thought leaders in healthcare technology. With this panel we discussed how cutting-edge advancements in Artificial Intelligence (AI) and High-Performance Computing (HPC) are revolutionizing healthcare workflows, driving operational efficiency, and enabling better patient outcomes.Check out our full list of panelists:* Khalid Turk, Chief Healthcare Information Technology Officer | Santa Clara County Health System* Ed Marx, Former CIO and CEO | Marx Advisory* Harini Malik, Global Strategic Biz Dev Head for Healthcare | AMD* Connie W Hebert, MBA, RN-BSN, Healthcare CNO | Dell TechnologiesLearn more about Santa Clara County Health System: https://health.santaclaracounty.gov/homeLearn more about Marx Advisory: https://www.marxadvisory.com/Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com

Clinicians do not have time to switch screens to search for medical evidence. Forcing them to open another application to find answers just adds to their cognitive load.Healthcare IT Today sat down with Derrick Leung from the BMJ Group. We discussed how his organization is rethinking the delivery of medical evidence. You will learn why they are moving their knowledge base directly into the clinical workflow via an API and using human curation to ground AI tools.

Behavioral health units require strict safety measures. That often means no bedside phones. Taking away the phone completely broke the standard meal ordering process at UCHealth.Healthcare IT Today sat down with Jenna Sampson, Nutrition Systems Coordinator at UCHealth. We discussed how her team turned this intentional constraint into a massive operational win. You will learn how they deployed an existing mobile app from Illumia to solve their challenge and along the way, how they addressed a free-text allergy risk in their Epic EHR along the way.

In this video, Paul L Wilder, Executive Director of the CommonWell Health Alliance, discusses the spread of health data exchange as it involves not just providers but new actors such as payers, public health, and patients themselves.CommonWell, a nonprofit QHIN that started in 2013 and has an enormous reach today, contains IT vendors ranging from startups to big EHR vendors, and providers now as well. For a long time, Wilder says, EHRs supported only unidirectional data exchange: they would allow it to be extracted but not inserted. Now it's more bidirectional.Learn more about CommonWell Health Alliance: https://www.commonwellalliance.org/Healthcare IT Community: https://www.healthcareittoday.com/

Healthcare organizations bleed money through disconnected food service systems. It takes more than a spreadsheet to fix a broken supply chain.Healthcare IT Today sits down with Arun Ahuja, SVP and GM for Healthcare, and Aric Alibrio, SVP of Sales and Client Success at Illumia. They discuss the hidden risks of fragmented nutrition technology. Viewers will learn how unifying these systems protects patient safety and uncovers massive cost savings.

Generative AI is powerful but its unpredictable nature can create compliance risks for health systems, especially for revenue cycle. You cannot afford to guess how an algorithm arrived at a billing code.Healthcare IT Today sat down with Chetan Parikh, Founder and CEO of RAAPID. We discuss how their neuro-symbolic AI moves risk adjustment away from opaque models to a fully transparent approach. Viewers will learn how to balance revenue capture with strict regulatory compliance while reducing the mental load on medical coders.

In our latest clinical deep dive, Dr. Caleb Masterson from B&B Sinus and Allergy Relief Centers) and Dr. Joel Salamon, Medical Director of Pain Management at ModMed, explore the impact of removing screens from the exam room.For Masterson, an ENT specialist, this technology goes beyond saving time—it's reviving the independent medical practice.Learn more about B&B Sinus and Allergy Relief Centers: https://www.bnbsinusandallergy.com/Learn more about ModMed: https://www.modmed.com/Healthcare IT Community: https://www.healthcareittoday.com/

Healthcare CIOs are under pressure to deliver faster insights, safer care, and sustainable operations—without adding complexity. In this joint NVIDIA and Dell Technologies panel at HIMSS26, leaders from across the ecosystem explored how imaging, connected devices, and clinical edge AI are converging to transform care delivery.Here's a look at our panel of experts:* Rebecca Woods, Former CIO and Founder & CEO | Bluebird Leaders* Yu Liu, Co-Founder and CTO | Heidi* Dan Schneider, Professional Visualization Solution Specialist | NVIDIA* Sandra Colner, GM Global Healthcare & Life Sciences | Dell TechnologiesLearn more about Bluebird Leaders: https://www.bluebirdleaders.org/Learn more about Heidi: https://www.heidihealth.com/en-usLearn more about NVIDIA: https://www.nvidia.com/en-us/industries/healthcare-life-sciences/Learn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

Buying more software does not automatically equal higher productivity in radiology.Vijay Ramanathan, CEO at Ramsoft, and Charlie Lamb, CEO at Lamb Technologies, break down the realities of modern medical imaging. They explain why successful IT deployments require deep workflow integration instead of just dropping off a new product. Viewers will learn how to shift from reactive break-fix IT to continuous optimization that actually helps clinicians do more with less.In addition, hear how a long-term partnership between a service provider and solution vendor has evolved through years of collaboration in a changing healthcare environment – and how that parallel evolution has helped both organizations.

Physicians are drowning in pajama time and rework. If your current system feels like a digital weight around your neck, it is because it was built for a world that no longer exists.Healthcare IT Today sat down with Richard Atkin, CEO, and Dr. Michael Blackman, Chief Medical Officer at Greenway Health, at HIMSS26. We dig into their new AI platform, Novare. You will hear exactly why they stopped adding features onto old technology and how they use agentic AI to make clinical documentation a natural byproduct of the visit.

We spend all our time obsessing over the latest healthcare software and completely forget about the electricity needed to run it. Health systems are rapidly hitting a physical wall as new AI tools demand more power than existing buildings can handle.Healthcare IT Today sat down with Malcolm Murray from Schneider Electric to discuss this exact problem. He breaks down why hospitals must prioritize their electrical infrastructure before deploying low-latency edge AI or robotic surgery tools. You will learn why planning microgrids and smarter facilities right now prevents massive headaches at the 11th hour.

Data sharing in healthcare is deeply broken. Waiting years for federal rules to take effect only hurts patients and frustrates IT teams. We need a faster approach.Healthcare IT Today sat down with Amy Gleason, Administrator at the US Digital Service and Strategic Advisor to CMS and HHS. She breaks down the new CMS Health Tech Ecosystem pledge and explains how the industry is voluntarily coming together to solve interoperability right now. You will hear the inside details on the push for a National Provider Directory, strict identity verification, and the plan to finally kill the medical clipboard.Are we ready to ditch the clipboard in healthcare? Drop your thoughts below.

Security in healthcare feels like an unwinnable race right now. Threat actors move incredibly fast, leaving hospital networks highly exposed.Healthcare IT Today sat down with Patrick McGill, President and CEO of Community Health Network, and Jon Brown, CIO at TripleKey. They discussed why traditional patching cycles and static security audit reports no longer protect patient safety. They explain how switching to continuous, real-time monitoring helps health systems spot vulnerabilities and fix them the same day.Are you still relying on annual security audits to protect your network? Share your thoughts in the comments.

[SPONSORED] If your patient access team feels stretched thin, you're not imagining it. Most organizations are carrying more demand than their current workflows can handle.In this interview, Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare (NextGen), breaks down what happens when AI starts handling the routine work that slows practices down. She shares how one organization saved more than 700 staff hours in six months, why patients often don't realize they're talking to AI, and how smarter data signals can flag burnout risk and reduce no-shows. It's a clear look at what practices are gaining from the Closed Loop solution right now.

Safety incidents in healthcare cause tremendous patient suffering—and they also create major financial and operational consequences for health systems. The challenge is that most organizations don't have enough time, staff, or resources to fully investigate every incident or near miss. According to August Calhoun, president of North America at RLDatix, a global provider of safety, workforce, and data solutions for healthcare organizations, the key to improving safety isn't simply reporting more events, it's treating safety as a data issue.Learn more about RLDatix: https://www.rldatix.com/en-nam/Healthcare IT Community: https://www.healthcareittoday.com/

You always know an interview is special when it gives you the chills as you listen to the stories.  That was my experience when I met with 86Borders at the recent HIMSS conference.  86Borders counsels people in vulnerable populations who disproportionately suffer from chronic health conditions. These people face multiple barriers, such as in cost, transportation, and time commitments. Furthermore, they often have an "inherent distrust of the health care system," according to Co-Founder and CEO Dan McDonald.A vivid example of the impact 86Borders can have was offered by VP of Quality Lauren Barca, who summed up their approach as "empathy first." A 51-year-old woman had missed her mammograms for nine years, burdened by working multiple jobs and taking care of children and grandchildren. An 86Borders care coordinator engaged with her, explained the importance of mamm0grams, and set her up to take one that turned up a treatable cancer. 86Borders then helped her navigate the health care system and go into remission.Learn more about 86Borders: https://www.86borders.com/Healthcare IT Community: https://www.healthcareittoday.com/

In our recent interview with Pinaki Saha, CEO & Founder at Anshar AI, he put some numbers on the problems that are commonly cited in healthcare billing and revenue. Saha shared that 40-50% of medical claims are denied, and that it can take up to 14 hours for a human to figure out how to get around the denial, so the provider often abandons the claim. Saha also suggests that doctors are spending half their time on administrative work, and that it can take ten hours to get approval for a high-cost medicine.Lots of providers are interested in how agentic AI can solve problems, but they get overwhelmed by the variety of products offered. Saha recommends picking a small project with a clear goal as a pilot. And two products from Anshar AI, PriorAuthPilot and DenialFighter, seem to fit that agenda.Learn more about Anshar AI: https://anshar.ai/Healthcare IT Community: https://www.healthcareittoday.com/

The healthcare industry loses billions to fraud every year and struggles with dangerous patient matching errors. We often treat these as back-office problems to fix later. They are actually severe clinical risks that need immediate attention.Jay Meier, Chief Identity Technology Strategist at FaceTec, joins Healthcare IT Today to discuss the realities of healthcare fraud and duplicate records. He breaks down how relying on basic passwords leaves health systems vulnerable and explains how verifiable human liveness completely changes the equation. You will learn why keeping biometric data out of centralized databases protects patients and how dual verification (different than two-factor authentication) at the point of care can stop phantom claims permanently.

Feed bad data into an artificial intelligence model and it will confidently lie to you. AI is a pattern matcher with zero intuition. It will simply scale your existing data mistakes at a terrifying speed. Proper data governance is the only way to prevent this.Healthcare IT Today sat down with James Kirtley, Senior Software Engineer, and Julie Lamoureux, Senior Healthcare Consultant, from Dimensional Insight. They break down the messy realities of hospital consolidation and the hidden friction of dirty data . You will learn how establishing clear data rules ends executive arguments over conflicting spreadsheets . This approach builds internal trust and acts as a fast track to better leadership decisions .

It can be hard to justify expenditures on security by citing their ROI or financial impact. Jeremy Molnar, Principal Cybersecurity Advisor, Healthcare Lead at CTG, prefers to collaborate with clients on the impacts of cyber attacks on patients. A denial-of-service or ransomware attack can prevent patients from getting crucial services, and breaches of sensitive data can cause extended problems later such as identify theft.CTG is an IT consulting solutions and services firm, supporting the healthcare space with industry-specific knowledge and cybersecurity solutions. Chad Alessi, Managing Director of Cybersecurity at CTG, claims that many CIOs and CTOs don't understand the impact and risk of installing new technologies, particularly AI.Learn more about CTG: https://www.ctg.com/Healthcare IT Community: https://www.healthcareittoday.com/

Prescribing medication has become unfathomably complex these days, with rules interposed between the patient and physician by pharmacies, payers, and pharmacy benefit managers (PBMs). Drew Hunsinger, Executive VP, Corporate Strategy at DrFirst, points out that a single medication may have multiple indications (conditions for which it can be prescribed) and rules vary by indication. Colin Banas, MD, Chief Medical Officer, says that 90% of new medications are considered specialty medications with associated complex rules.Learn more about DrFirst: https://drfirst.com/Healthcare IT Community: https://www.healthcareittoday.com/

Discharges for acute care facilities involve multiple inputs from multiple departments and can be chaotic. After the patient reaches a rehab setting or other post-acute care facility, key data about medications, procedures performed, and necessary interventions is often missing. Plus, problems go beyond mere availability of health data. In our recent interview with Hamad Husainy, Chief Medical Officer at PointClickCare, he shares that a discharge "summary" can be hundreds of pages long which makes it hard for a post acute care clinician to process.PointClickCare, the leading EHR for post-acute care in the U.S., now uses an AI tool called Discharge Intel to create a 1- to 2-page synopsis of the discharge information. The key to being useful, of course, is to capture what Husainy calls "the right information at the right time." Expectations for AI are rising in health care, he says: It has to be 99% accurate, or even more. They work hard to understand what clients need and Discharge Intel is a great example of them listening to customers and providing an AI solution that benefits patients and the post acute care providers.Learn more about PointClickCare: https://pointclickcare.com/Healthcare IT Community: https://www.healthcareittoday.com/

Heidi was around for years before LLMs and modern generative AI were developed. According to Chief Medical Officer Simon Kos, Heidi is the world's most used scribe, appearing in 190 countries and 110 languages. Their basic ambient scribe is free of cost, supporting remote and poorly served areas. With generative AI, Heidi now offers an "AI care partner" that automates "the whole clinical workflow journey": injecting context from patient documents before the consultation, infusing evidence that's traceable to high-quality clinical literature as well as local guidelines, filling out the note, doing coding and billing, and even making follow-up calls to patients afterward.Learn more about Heidi: https://www.heidihealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

One-fifth of all the health care institutions in the U.S. were involved in mergers and acquisitions between 2015 and 2020. Harmony Healthcare IT helps firms through the data management aspect of a merger, especially with data conversion and archiving.In a a recent interview with Healthcare IT Today, Chief Revenue Officer Sharon Cook points out that acquiring companies are hoping to achieve cost reductions that go beyond merely reducing administrative staff and computer systems. They require "synergy" between the two merging companies, and that requires them to merge their data accurately.Learn more about https://www.harmonyhit.com/Healthcare IT Community: https://www.healthcareittoday.com/

Ruben Amarasingham, MD, Chief Medical Officer at Smarter Technologies, is often asked by medical students whether they're in the right profession. He responds that we may be entering a "golden era" for practicing medicine, thanks to AI.In the age of generative AI, it can follow clinical sessions and produce doctors' notes; AI can also automate much of the frustrating and time-consuming tasks related to revenue cycle management. But now AI can do much more by combining work on notes (the frontend) and RCM (the backend); this is the area where Smarter Technologies's  SmarterNotes operates.Learn more about Smarter Technologies: https://www.smartertech.com/Healthcare IT Community: https://www.healthcareittoday.com/

There is a lot of talk about staffing shortages and cost pressures in the health care industry. But Scott Gildea, Executive Vice President, Managed Services at Optimum Healthcare IT, has found that one challenge the providers have is just keeping up with the "cycle of innovation." He charactizes the technology of health care as being in a "constant state of innovation" that forces on providers a "constant state of implementation."In a recent interview with Healthcare IT Today, Gene Scheurer, Founder and CEO at Optimum Healthcare IT, and Gildea explain how the company is helping hospitals and health systems free their staff to focus on strategic change by creating a managed services platform—a Center of Excellence—that can take on routine operations and maintenance near shore in Costa Rica.Learn more about Optimum Healthcare IT: https://optimumhit.com/Healthcare IT Community: https://www.healthcareittoday.com/

In this video, we hear about trends and future expectations in health IT from LaDonna Worrell, Senior Director of IT Operations at Duke Health and Justin T. Collier, MD, Healthcare CTO North America at Lenovo.The hospital of the future is coming soon at Duke Health, which is planning to open a brand new facility in North Carolina in three years. Already, according to Worrell, three units at an existing hospital have been designated as "Beta units" (using a term common in computing for products that are not fully tested but are being tried out in real-life production). Some of the products being used there have been designated for the upcoming hospital They also have simulation labs.Collier listed several exciting technologies that he thinks will be central to health care. Top of the list, of course, is AI, which he prefers to call "assistive intelligence." Statistics report that the healthcare industry is adopting AI at twice the rate of other industries.Learn more about Lenovo: https://techtoday.lenovo.com/us/en/solutions/healthcareLearn more about Duke Health: https://www.dukehealth.org/Healthcare IT Community: https://www.healthcareittoday.com/

Ryan Howells, Principal at Leavitt Partners, envisions a wholesale move by the health IT industry to open standards, health care providers moving data from the EHR into their own data centers for more flexibility in AI use, patients sharing the insurance information with providers without paper cards, and 93% of prior authorizations requests answered in real time.In a recent interviw with Howells, we explore the regulatory and technical advances in interoperability that might even kill the clipboard that patients fill out on each visit. And yes, "Kill the Clipboard" is a reference to a paper that Howells and Leavitt Partners published wich many of the ideas expressed in the paper being reflected in CMS' Kill the Clipboard effort.Learn more about Leavitt Partners: https://leavittpartners.com/Learn more about the CARIN Alliance: https://www.carinalliance.com/Health IT Community: https://www.healthcareittoday.com/

AI models look great in validation studies. They clear regulatory review. Then they land in your hospital with different scanners, different workflows, and different staffing realities. That is where performance starts to drift.In this conversation, Dr. Khan Siddiqui, Founder and CEO of HOPPR, discusses a simple question: Does your AI actually work here? We explore why frozen AI models struggle site to site, how image acquisition differences change AI performance, and why some of the most valuable AI use cases in radiology are operational and financial.At the center of that discussion is what he calls an AI Foundry. Instead of shipping another fixed model, the Foundry gives health systems and radiology teams the infrastructure to fine-tune models against their own data, protocols, and risk thresholds. It shortens the path from idea to deployment and allows organizations to build solutions for problems that may exist in only one department. In other words, AI designed for a market of one.

Clinicians, health IT professionals, and policy makers all want to protect patient privacy. This is a hard goal, made harder by the increasing pressures to open up data and share it for treatment and research purposes, and harder still by the proliferation of state laws on data privacy. These laws are only getting stricter and more detailed, and are fragmenting wildly even as the federal government tries to bring everyone together around standards.The Sequoia Project, a nonprofit consortium, is dedicated to implementing data interoperability in health care, securely and respecting patient needs. In our recent interivew, we hear from two co-chairs of the Privacy and Consent Workgroup at The Sequoia Project: Mel Soliz and Kevin Day, where we learn more about these complex regulations and how their workgroup is providing guidance to make it simpler to navigate.Learn more about The Sequoia Project: https://sequoiaproject.org/Learn more about the Privacy and Consent Workgroup: https://sequoiaproject.org/interoperability-matters/privacy-and-consent-workgroup/Healthcare IT Community: https://www.healthcareittoday.com/

Interoperability looks solved on paper. In practice, clinicians are still switching systems, managing workarounds, and waiting on data that should already be there.In this conversation, Robert Fox, CEO of OntarioMD, breaks down why health IT progress depends less on new tools and more on coordination across systems, vendors, and care teams. He explains what convergence actually looks like in healthcare, why team-based care exposes the limits of point integrations, and where AI delivers real operational value beyond documentation.

Avoiding readmissions after acute care is just one manifestation of the move to value-based care, according to Shweta Shanbhag, Director Product Management at PointClickCare in a recent interview with Healthcare IT Today. She points out at least one out of every five Medicare acute stays results in admittance to a skilled nursing facility. It's important across the board for different teams to work together.She recommends that the various providers who are partnering in value-based care agree on a small set of shared metrics. These feed into shared goals of reducing readmissions and improving care.Learn more about PointClickCare: https://pointclickcare.com/Healthcare IT Community: https://www.healthcareittoday.com/

If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn't require hiring staff they could not find.In this conversation, Dr. Derrick Hamilton of Juniper Health and Kathy Halcomb of White House Clinics share how NextGen Healthcare's Ambient Assist changed daily life for their clinicians. Along with Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare, they talk openly about pajama time, rising chart backlogs, unexpected early adopters, and the speed at which ambient documentation shifted patient, staff, and family experience. This conversation shows the surprising speed at which AI scribes can have an impact on a physician practice.What surprised you most about the results of implementing AI scribes at your organization? Share your experience below.

[SPONSORED] What happens to radiology workflows when the cloud is unavailable, connectivity drops, or systems are under strain? For many health systems, these scenarios are no longer hypothetical.In this interview, Karim Karti, CEO of RapidAI, explains how radiology AI platforms need to be built for real-world conditions. The conversation spans resilient cloud architecture that can shift on-prem when needed, why continuity matters in acute care like stroke, and how AI's long-term value in radiology is moving toward prediction rather than just faster reads.How are you thinking about resilience and continuity in your imaging and AI strategy? Share what you're seeing in your organization.

While collecting blood, Versiti collects data. Versiti is a nonprofit founded in 1947 with the two goals of providing a sustainable blood supply to clinical settings and advancing research. Over the past 20 years, the company has tripled in size and provides blood to more than 400 hospitals. The company is now using AI and partnering with Lenovo to improve donor outreach and research.On the blood donation side, Versiti tries to treat donors as well as a good clinician treats their patients. CIO Lynne Briggs says "we know who you are when you come in the door." Versiti integrates the data from all its partners. CEO Chris Miskel says they get more than 300,000 blood donors every year, so they are using AI to improve engagement and "be more donor-centric."One simple application is AI-drive chat, but Justin T. Collier, MD, Healthcare CTO in North America at Lenovo mentions also the use of AI to automate documentation and mundane tasks such as engaging with insurers. He says that the value of AI makes it worthwhile to collect more data and keep it "forever." AI can lead to meaningful insights and better research outcomes.Learn more about Lenovo: https://techtoday.lenovo.com/us/en/solutions/healthcareLearn more about Versiti: https://versiti.org/Healthcare IT Community: https://www.healthcareittoday.com/

[SPONSORED] Healthcare organizations invest heavily in analytics, yet improvement often stalls. Reports arrive late. Dashboards feel disconnected from real clinical work. In this conversation, we unpack why timing, trust, and ownership matter more than another metric.At IHI Forum 2025, Holly Rimmasch, Chief Clinical Officer and SVP of Improvement Services at Health Catalyst, and Kathleen Merkley, SVP of Clinical Improvement, spoked candidly about what actually drives measurable improvement in healthcare. They explore how near-real-time data, AI-guided prioritization, and frontline clinician ownership are changing how health systems approach sepsis, heart failure, cost management, and sustained improvement.

[SPONSORED] IT teams hear the same question every budget cycle: does interoperability actually pay off? It turns out the ROI shows up in places most organizations never track.In this interview, Muhammad Chebli, Vice President of Product at NextGen Healthcare, breaks down where interoperability creates measurable value across scheduling, referrals, inbox load and patient engagement. He also shares why Info Blocking enforcement is not about technology gaps but policy missteps and what NextGen's Kno2 partnership means for QHIN connectivity. Plus you'll hear why Chebli believes APIs are the future front-door to EHRs.

Staffing shortages. Growing waitlists. Fixed capacity. Radiology leaders are running out of room to experiment, and AI is moving from “nice to have” to operational necessity.In this interview, Roland Rott, CEO and President of Imaging at GE Healthcare, explains why health systems are rethinking how AI fits into daily radiology operations. The focus is not on future promises, but on how AI is already being used to save time, reduce friction, and turn long-unused data into practical workflow improvements. The discussion spans staffing constraints, trust in AI, and why operational impact is now driving adoption.

Healthcare organizations keep adding new tools, yet frontline frustration continues to grow. More dashboards. More data. Slower decisions. This conversation digs into why focusing on integrating existing technologies together can make a bigger difference for clinicians and patients.In this interview, Josh Clark, Vice President of Quality & Safety Operating Systems at the Institute for Healthcare Improvement (IHI), shares what he's seeing across health systems globally. He explains why integration, not acquisition, has become the real bottleneck in healthcare IT, how delayed data undermines frontline decision-making, and where process-level insights can improve care in real time.Josh also discusses why IHI often advises organizations to pause new technology adoption, how CIOs can gain space to focus on integration, and where AI has the most practical potential to improve quality and safety without adding more burden.

Imaging demand keeps rising, but building new capacity is slow, expensive, and disruptive. What if mobile imaging could feel less like a workaround and more like an extension of the hospital?In this interview from RSNA25, Henry Howe, CEO of Akumin, and Greg Sitkiewicz, Chief Commercial Officer, explain why the company introduced a mobile drop trailer that lowers directly to ground level. They discuss how small design decisions change patient access, staff workflow, setup time, and imaging throughput, especially for health systems dealing with backlogs or rural coverage gaps.You'll hear how the drop trailer removes stairs and lifts, deploys in minutes, integrates with hospital IT systems, and supports higher patient volumes.

[SPONSORED] Health IT roadmaps used to span years. Now they are collapsing into months. The question many leaders are asking is whether vendors can actually keep up.In this interview, David Cohen, Chief Product and Technology Officer at Greenway Health, explains why the pace of change in healthcare has outgrown traditional multi-year planning cycles. He shares how Greenway is shifting to shorter delivery timelines to stay aligned with what ambulatory practices need right now, using provider–payer data exchange as a clear example of where faster execution matters.The conversation also touches on why manual workflows are becoming harder to justify, how expectations around delivery speed have changed, and what healthcare IT leaders should listen for when vendors talk about their roadmaps.How have shorter timelines changed what you expect from your technology partners?Where do you feel the most pressure to move faster?

AI is everywhere in healthcare. The challenge now facing providers is determining where it actually helps without getting in the way.In this conversation, Demetri Giannikopoulos, Chief Innovation Officer at Rad AI, unpacks why radiology has become one of the most practical proving grounds for clinical AI and how specialization changes clinician confidence in the technology.He shares his view on why radiology workflows are uniquely suited for AI support, how staffing shortages are shaping adoption, and why trust comes from AI that understands clinical context rather than adding more noise. The discussion also explores how reporting and dictation have become natural control points for AI that supports accuracy, throughput, and clinical judgment.

Radiology teams are stretched thin. Cloud imaging, once pitched as a boon for IT teams, is now seen as a technology that gives radiologists time back, allows them to work the way they need to, and improves access for patients. In this conversation, Dario Arfelli, Global Marketing Lead for Imaging Informatics at Philips, breaks down why cloud imaging discussions have shifted away from infrastructure and toward time, access, and workforce reality. He explains how cloud-based diagnostic viewing is changing where radiologists can work, how IT teams manage upgrades and security, and why flexibility has become a staffing issue, not just a technical one.Is cloud imaging changing the way your teams work today? Drop your perspective in the comments.

Skepticism around AI scribes is common, especially in busy primary care settings. But when the workflow fits and the tool actually removes work, adoption can be surprisingly quick. In this conversation, Dr Ryan McFarland, Family Physician and Board Member at Hudson Physicians, breaks down how Oracle Health's Clinical AI Agent changed documentation across their multispecialty group. He shares the moment a skeptical physician became a believer in under two minutes, how ambient listening improved follow-up accuracy, and what happened when Oracle's engineers watched real clinical workflows up close.What has your experience been with ambient AI or clinical documentation tools? Drop your thoughts below.

Geospatial AI sounds like science fiction until you see it applied to real problems. Then it gets very practical, very fast.In this conversation, Dr. Este Geraghty, Chief Medical Officer at Esri, talks through how satellite imagery and location intelligence are being used to answer questions that once took weeks or months to resolve.She covers how AI-powered image analysis can identify accessibility curb ramps across an entire city, assess wildfire damage to individual homes in minutes, and help health systems and public agencies respond faster during emergencies. Dr. Geraghty also breaks down the difference between geoAI, AI assistants, and agentic AI, and why lowering the barrier to insight matters just as much as the analytics themselves.

Every IT leader knows the pain of workflows that break the moment they cross a departmental line. Sri Velamoor isn't tiptoeing around it. He argues the silos themselves are the problem.Sri Velamoor, President and CEO of NextGen Healthcare, lays out a direct challenge to how physician practices structure their systems and teams. He explains why clinical, RCM, and patient-experience workflows no longer function as separate jobs and why AI makes the divide even harder to sustain. Velamoor also opens up about quarterly releases, No UI as the New UI, and how 90 percent of NextGen engineers are already using AI-assisted coding.

Jay Nakashima, President at eHealth Exchange, discusses in this video interview some recent hot developments in health data exchange, and how he expects it to expand in the future.HHS's TEFCA project has been in force for some time, while the CMS-Aligned Network is new and has created confusion in the industry about the relatinship between them (Note: Steven Posnack has a great article that works to clear this up). eHealth Exchange is a designated QHIN under TEFCA and plans to implement the criteria necessary to become a CMS-Aligned Network as well. Nakashima recommends that anyone who has started to work with TEFCA continue to do so.He calls TEFCA "prescriptive" and thinks that more varied options will become available.Learn more about eHealth Exchange: https://ehealthexchange.org/Healthcare IT Community: https://www.healthcareittoday.com/

Getting patient data to the proper person—including doctors and the patients themselves—is a many-layered task involving standards, privacy protections, consent, and usability. In our recent interview, Mariann Yeager, CEO at a major nonprofit in health interoperability, The Sequoia Project, describes the organization's continuing work and upcoming plans.Check out our interview with Marianna Yeager from The Sequoia Project to learn more about the ways they're making health data sharing more trusted and compliant.Learn more about The Sequoia Project: https://sequoiaproject.org/Healthcare IT Community: https://www.healthcareittoday.com/

Radiology teams don't need more dashboards. They need clearer signals about capacity, and better image quality. This conversation looks at how small, practical changes, powered by AI, make a real difference.In this video, Lily Belcak, Customer Success Leader at GE Healthcare, explains how analyzing DICOM data directly from imaging devices helps health systems better understand how long exams actually take and where schedules can be adjusted. The result is more accurate appointment planning and improved access without adding staff or equipment.You'll also hear from Laura Hernandez, Chief Marketing Officer for Women's Health and X-ray at GE Healthcare, on how Pristina Recon DL focuses on image clarity and reading efficiency. Clearer images support faster reads for radiologists and reduce the need for repeat scans, especially in breast imaging where precision matters.

Sending data over the wire is just the start of health care data interoperability. Other critical tasks include identifying the right destination (in other words, a directory), identifying the patient and other security practices, and getting patient consent. In this video, we hear about these topics from two co-chairs of the HL7 FHIR at Scale Taskforce (FAST): Jason Teeple, Senior Director Enterprise Architecture and Interoperability Strategy, Evernorth and Duncan Weatherston, CEO at Smile Digital Health.Learn more about EverNorth: https://www.evernorth.com/Learn more about Smile Digital Health: https://www.smiledigitalhealth.com/Learn more about HL7 FAST: https://confluence.hl7.org/spaces/FAST/overviewHealthcare IT Community: https://www.healthcareittoday.com/

Sepsis has been on hospital priority lists for years, yet it still slips past clinicians every day. The challenge is not awareness. It is variability, speed, and too many signals competing for attention.In this conversation, Robin Carver, Senior Vice President of Commercialization at Prenosis, explains why sepsis is so hard to diagnose early and how a more precise, biologically grounded approach is changing the conversation. She shares why broad alerts often fail, how individual immune response plays a critical role, and what narrowly focused, FDA-authorized AI can realistically add to clinical decision making.How do you reduce noise without missing risk? And what does “augmented intelligence” actually look like at the bedside? Robin walks through real data, real constraints, and what she sees as the next stage of AI in acute care.