Healthcare IT Today Interviews

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Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com

John Lynn


    • Jul 30, 2026 LATEST EPISODE
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    Latest episodes from Healthcare IT Today Interviews

    Sherpas Healthcare Solutions Relieves the Burden of Release of Information Requests

    Play Episode Listen Later Jul 30, 2026 18:32


    Health care organizations still have to handle thousands of patient record requests manually. In addition to individual records requested by doctors, patients, lawyers, and others, there is a constant stream of requests for hundreds of records at a time for audits and quality reviews—and a lot of them still come in by fax, telephone, or postal mail.Sherpas Healthcare Solutions is a medical record retrieval company that takes on the burden of fulfilling these requests. In a recent video interview, we had a chance to chat with Kaylan Blice-Mullins, Senior Director of Provider Relations at Sherpas Healthcare Solutions, and Brian Sitongia, Medical Records Manager at one of their clients, Wills Eye Hospital, to learn more about how Sherpas Healthcare Solutions is helping relieve the burden of all these requests.Learn more about Sherpas Healthcare Solutions: https://scanningsherpas.com/Learn more about Wills Eye Hospital: https://www.willseye.org/Healthcare IT Community: https://www.healthcareittoday.com/

    The Hidden Link Between Legacy Data and Patient Safety

    Play Episode Listen Later Jul 28, 2026 13:07


    Fragmented Legacy Data Causes Burnout. Smart Archiving Restores Patient Safety.Keeping a dozen old EHRs alive is a massive technical debt. It is also a major patient safety risk.Healthcare IT Today sat down with Justin Campbell from RLDatix to uncover the reality of legacy data management. Campbell explains how modernizing your data archives directly reduces clinician burden. He details how applying artificial intelligence to old records and incident reports uncovers workflow breakdowns that humans naturally miss. You will learn how to turn dead data silos into active risk mitigation tools.Are your clinicians still hunting through multiple legacy systems for patient history? Tell us how you are solving this in the comments below.

    Reducing Hold Times and Staff Burnout with AI Call Automation

    Play Episode Listen Later Jul 27, 2026 18:22


    At many health centers, plain old telephone service (POTS) is still one of the primary forms of interaction with patients outside of office visits. In a recent interview with Tracy Causey, CEO of Capital Area Health Network, he shares how their three sites, servicing about 17,000 patients, used AI to streamline patient interactions.As an eClinicalWorks site, the health system decided to try healow Genie to handle calls. It was a simple integration, and worked "out of the box." Now healow Genie handles about 80% of all calls with no staff interaction, answering the phone within 14 seconds. The approximate 400 calls they get each day are spread out, as patients take advantage of 24/7 availability. And when a call does require staff, healow Genie gets a live agent person on the phone within a minute and 20 seconds.Learn more about Capital Area Health Network: https://cahealthnet.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Building the Healthcare AI Infrastructure Needed for the Next Era of Care

    Play Episode Listen Later Jul 24, 2026 31:50


    In a recent video interview with Healthcare IT Today, experts from two healthcare technology companies focus on the latest happenings with healthcare AI and the IT infrastructure to support it. Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, and Connie W. Hebert, Healthcare Chief Nursing Officer at Dell Technologies are in a position to think long-term and look at developments across a broad landscape. They bring hardware as well as software into the picture, explaining the potential in recent chip development and its relation to healthcare's utilization of AI.Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

    Sunoh.ai Helps Ampla Health Improve Coding, Billing, and Physician Satisfaction

    Play Episode Listen Later Jul 23, 2026 12:30


    Ambient note-taking scribes have achieved such successes—according to Mustafa Ammar, MD, Chief Medical Officer at Ampla Health—that the first question from doctors interviewing for jobs at his federally qualified health center is whether they offer a scribe. Luckily, they do: Sunoh.ai.Burnout is often on the top of doctors' and their managers' minds. And Sunoh.ai definitely delivered results here. Doctors report that they are going home on time and avoiding the need to spend their personat time writing notes, even though they are seeing more patients than before. The notes are also closed within 48 hours, which is important for billing.Learn more about Ampla Health: https://www.amplahealth.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

    The AI That Watches You Operate: Inside Stanford's Breakthrough for Surgical Residents

    Play Episode Listen Later Jul 21, 2026 11:53


    Hospitals are sitting on hundreds of hours of unwatched surgical video. Residents and attendings simply do not have the time to review it together. The footage sits on thumb drives and gathers dust.Dr. Chloe Nobuhara is a general surgery resident at Stanford. She sat down with Healthcare IT Today to discuss a new AI application built specifically for laparoscopic surgery. This tool watches the footage and analyzes surgeon performance. It automatically chunks the operation into distinct steps. Viewers will learn why generic large language models fail in the operating room. You will discover how a highly specific model gives educators their time back and helps surgeons master complex skills.

    How Payers Can Modernize Operations With AI and Automation — Without Ripping Everything Out

    Play Episode Listen Later Jul 20, 2026 18:29


    In a recent video interview, Brian Yavorsky, CTO at Imagenet, discusses how the company helps payers use AI and other data technologies to achieve efficiencies. Emphasizing the difficulties in getting skilled staff, Yavorsky says that automation can reduce labor not by removing people, but by automating areas that are difficult to staff.  Plus, by automating the mundane tasks you allow staff to work on higher value tasks that they enjoy more.Many payers are burdened with legacy systems and workflows, especially after acquiring other companies. Although the systems work individually, the fragmentation in systems and data introduces inefficiencies and requires more manual work, which adds to costs and slows payer responses. Organizations that don't address this fragmentation suffer from inefficient processes and often can't benefit from new AI technologies.Learn more about Imagenet: https://www.imagenetglobal.com/Healthcare IT Community: https://www.healthcareittoday.com/

    How TPMG Cracked the Value-Based Care Code

    Play Episode Listen Later Jul 17, 2026 23:35


    The Financial Math of Value-Based Care Fails + How TPMG Cracked the CodeValue-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups struggle to align their technology and processes with risk contracts without drowning in overhead.Healthcare IT Today sat down with Jeff Morrison, Vice President and CMIO at TPMG. We discussed how his independent medical group maximizes the eClinicalWorks platform to make value-based care actually work. You will learn how they made smart decisions and made organizational changes to capture new revenue streams, automate patient outreach, and eliminate the quality reporting slog.

    From Fragmented Data to Actionable Intelligence

    Play Episode Listen Later Jul 14, 2026 34:21


    Modern tools, including AI, offer healthcare institutions new windows onto their data with the potential for real business changes. In our recent interview, we sat down with Paul Brockington, Vice President of Integrations at the ONCare Alliance, a consortium of independent oncology providers sharing their data for research and to improve their operations, and Sergio Wagner, Salient Health's Chief Strategy Officer, to learn more about their efforts to leverage data to improve the care provided. ONCare Alliance has partnered with Salient Health to curate and interrogate their data in order to make it more actionable.Learn more about Salient: https://salienthealth.com/Learn more about ONCare Alliance: https://www.oncarealliance.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Your Healthcare Hosting Provider Says They're Compliant, Can They Prove It?

    Play Episode Listen Later Jul 13, 2026 30:33


    In a recent Healthcare IT Today interview, Kelly Goolsby, Director of Solution Architecture at Nexcess, says that many clients come to them after trying another managed hosting provider who made impressive claims but failed to follow through on compliance, security, and other promises.Claiming to be a "show me" kind of guy, Goolsby recommends that clients not rely on promises made by potential vendors, but ask for proof and transparency. Check the logs to make sure that the expected antivirus software and other security measures are present. Some hosting providers are now being punished for non-compliance with HIPAA and other regulations. Migration to a new hosting service can take six months, so clients should try to choose a reliable vendor at the start.Learn more about Nexcess: https://www.nexcess.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Integration Into the Workflow Is Key to Ambient Scribe Success

    Play Episode Listen Later Jul 10, 2026 12:38


    The first year that Central Oklahoma Family Medical Center deployed the Sunoh.ai ambient transcription software, it was getting very little use and therefore wasn't achieving their goals for installing it. To address this lack of adoption, Liz Massey, Executive Vice President of Clinical Operations, was put in charge of integrating it into their practice. In a recent interview with Massey, she explains what her team did and how Sunoh.ai  has transformed the organization. One doctor even said it "gave her back her life."Central Oklahoma Family Medical Center has 22 locations serving 30,000 patients, mostly offering primary care but also having multiple specialties. The burden of writing clinical notes was leading to burn-out. One key step taken by the center, when choosing Sunoh.ai, was to define their goals: to capture the quality measures needed for regulatory and financial purposes, to increase the percentage of records closed within 24 hours of a visit, to reduce the time spent on documentation after-hours, and to increase the number of patient visits.Learn more about Central Oklahoma Family Medical Center: https://www.cofmc.com/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Why Health Payers Need a Unified Content Strategy

    Play Episode Listen Later Jul 9, 2026 30:21


    Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that a health care provider should not have to call a payer to plan treatment or submit a bill; he should be self-served through a web search or chat. As we know, the health care field is far away from such simplicity.In this video, Desai and Jami Hernandez, Senior Vice President of Product Engineering & Development at Simplify Healthcare, discuss how insurers can bring all their systems together around consistent content. Hernandez says this is critical so that an appeals department acts on the same information given to the member when that member signed up for the plan. But it's getting harder and harder as the number of channels for sharing information (web, chat, call center) proliferates. The member (as well as their providers and care managers) must get the same information through every channel they choose.Learn more about Simplify Healthcare: https://simplifyhealthcare.com/Healthcare IT Community: https://www.healthcareittoday.com/

    AdvancedMD's New eMAR Fills Gap in Behavioral Health

    Play Episode Listen Later Jul 7, 2026 18:49


    Behavioral health rarely gets the funding or attention it deserves. Relying on makeshift tracking for controlled substances is a massive liability.David Wilson, Vice President of Business Development at AdvancedMD, sat down with Healthcare IT Today to share the origin story of their new eMAR solution. He breaks down why mental health practices are shifting care in-house to combat shrinking reimbursements. You will learn how this targeted software rollout solves point-of-care medication administration and keeps organizations completely compliant.

    From Patient Outreach to Patient Engagement at IKS Health

    Play Episode Listen Later Jul 7, 2026 6:48


    In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike.Learn more about IKS Health: https://ikshealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

    How Continuous Risk Monitoring Is Transforming Healthcare Revenue Integrity Amid Rising Audits

    Play Episode Listen Later Jul 3, 2026 24:26


    One of the biggest challenges facing healthcare organizations today has to do with revenue integrity and healthcare compliance.  Every organization is focusing on improving its revenue while still ensuring compliance.  Plus, this is becoming even more challenging as the government is leveraging AI to increase the number of audits and holding payments from many providers. This crackdown means provider organizations operating in Medicare or Medicaid programs will feel the impact across their entire compliance and revenue cycle footprint.What's interesting about this is that MDaudit was built for exactly this situation.  With that in mind, I had a chance to chat with Ritesh Ramesh, CEO at MDaudit, to learn more about what he's seeing in the market and some of the ways MDaudit uses its AI-powered continuous risk monitoring platform to help hospitals and health systems.Learn more about MDaudit: https://mdaudit.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Stop Forcing Patients Into Decision Trees: The MyCare Medical Approach with healow Genie

    Play Episode Listen Later Jul 1, 2026 29:08


    Rigid phone trees frustrate your patients. They also waste your staff's time.MyCare Medical decided to fix their digital front door. They implemented healow Genie AI to handle calls. Gary Moorefield, VP of Technology at MyCare Medical, explains how they did it. He breaks down why handling messy, non-linear patient conversations is critical. He also shares how automation gives valuable time back to front desk teams without cutting jobs. Are your patients still stuck on hold listening to bad elevator music? Or are you still forcing them into “press 1” or “say yes” decision trees? If you are, this video is for you!

    Healthcare AI Success Starts with a Bias Toward Action

    Play Episode Listen Later Jun 29, 2026 19:58


    The potential applications of AI are endless; there are so many solutions in the marketplace that health care organizations can get "paralyzed," according to Kim Lynch, Founder and CEO at Metis Health Technologies. She advises organizations not to debate endless what to do, but to "try something" with "a bias toward action." Jeffrey Nelson, Enterprise Chief Information Officer at Mosaic Health, similarly says to "try and fail," but "move the ball forward."Of course, nobody advises just throwing money at fancy technologies. In our recent interview at the Navina Ascend user conference, Lynch and Nelson along with Ronen Gordon, MBBS BSc, Vice President of Medical Product at Navina, lay out the real benefits of AI along with lessons learned implementing AI in their organizations.Learn more about Mosaic Health: https://mosaichealth.com/Learn more about Metis Health Technologies: https://www.metishealthtechnologies.com/Learn more about Navina: https://www.navina.ai/Healthcare IT Community: https://www.healthcareittoday.com/

    Making AI and Value-Based Care Work in Rural Health Facilities

    Play Episode Listen Later Jun 26, 2026 35:03


    Everyone knows that rural health care systems are stressed: costly populations, low reimbursements, staffing shortages, transportation problems—and the 900 billion to one trillion dollar cuts upcoming in Medicaid will severely add to those stresses. But rural providers also have advantages when it comes to the chances for transformation. In a recent video interview, we explore the opportunities in rural health, particularly the use of technology for value-based care with Pranam Ben, Founder & CEO at The Garage and Brittany Sachdeva, COO at Cibolo Health.Learn more about The Garage: https://www.thegaragein.com/Learn more about Cibolo Health: https://cibolohealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Sunoh.ai's Ambient AI Scribe Helps Clinicians Spend Less Time Charting at Night

    Play Episode Listen Later Jun 24, 2026 11:28


    Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal and others.The initiative came about after a few doctors heard of ambient scribes and wanted to try it. The health center started by offering the tool to these doctors, but then realized it had a great opportunity to reach out and introduce it to other doctors experiencing burn-out. A demo video of the tool in action was enough to persuade many to use it. Family Health Center EHR trainers came into the practice to work side-by-side with doctors, training them on Sunoh.ai. And the doctors are happy with the change with many of them using the scribe for more than 90% of their notes.Learn more about Family Health Centers: https://www.fhclouisville.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

    How Physicians Are Using AI to Improve Care and Coding with Navina

    Play Episode Listen Later Jun 22, 2026 21:25


    While at the recent Navina Ascend user conference, Healthcare IT Today had the opportunity to sit down with three of Navina's customers to learn more about their experience using Navina at their organizations.  Needless to say, the doctors were all candid with their experience with the technology and the impact it was having on their organization.Learn more about Privia Health: https://www.priviahealth.com/Learn more about CVFP: https://www.cvfp.net/Learn more about Summit Medical Group: https://www.summitmedical.com/Learn more about Navina: https://www.navina.ai/Healthcare IT Community: https://www.healthcareittoday.com/

    How Axia Women's Health Cured Recall Anxiety and Payment Friction

    Play Episode Listen Later Jun 19, 2026 15:58


    Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room.Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women's Health. We discussed how her team used platforms like eClinicalWorks to tackle these exact problems. You will learn how ambient AI scribes restore the patient connection and why moving payments to digital check-in removes friction for everyone.

    How Corewell Health Integrated Epic and Illumia to Cut Waste and Improve Patient Safety

    Play Episode Listen Later Jun 17, 2026 20:51


    Trying to stitch together legacy software after a merger is a guaranteed way to bleed productivity. The smartest health systems bypass the politics and build from scratch.Anthony Boggs, Senior Director of Support Services at Corewell Health, reveals how his team completely overhauled their foodservice operations following a massive three-system merger. He shares how standardizing on Illumia NetMenu and connecting it directly to Epic eliminated food waste and automated patient dietary safety. You will learn the exact strategy they used to cut food SKUs by 70 percent and why retail operations actually dictate hospital food tech.

    MedFlorida Uses eClinicalWorks' AI Solutions as a Growth Enabler

    Play Episode Listen Later Jun 15, 2026 20:50


    You cannot open new clinics if your administrative workflows are stuck in the past.Healthcare IT Today sits down with Robert DeLuca, EHR Innovation Administrator at MedFlorida Medical Centers. We explore how deploying point-of-care automation, AI in revenue cycle and AI scribes allows their practice to expand without bottlenecking their back office. You will see how giving clinicians the right tools speeds up billing and directly powers sustainable practice growth.

    ai growth enabler ai solutions health it healthcare it today robert deluca
    New Smart Data Archiving Features at MediQuant

    Play Episode Listen Later Jun 12, 2026 14:07


    MediQuant is a data migration and health data archiving company for hospitals, health systems and medical practices. It offers healthcare organizations the opportunity to retire legacy applications while maintaining compliance needs.  Plus, they keep important metainformation about the healthcare data so that the archive can be searched and data can be retrieved quickly. In a recent interview with Mike McGuire, Senior Vice President of Product Strategy, we dive into the wide variety of new products and features that MediQuant announced leading into the HIMSS conference.Learn more about MediQuant: https://www.mediquant.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Ensuring a Successful Epic Go-Live with Real-Time Training Dashboards & Personalization

    Play Episode Listen Later Jun 10, 2026 30:08


    We recently had the chance to sit down with Rajeeb Khatua, MD, Chief Operating Officer at ReMedi Health Solutions, and Sara Helvey, MD, Chief Clinical Information Officer at Care New England to talk about the Epic Go-Live experience at Care New England. In our discussion, we dive into some of the specialized training and support Remedi Health Solutions provided leading up to, during, and after their Epic Go-Live.Learn more about Care New England: https://www.carenewengland.org/Learn more about ReMedi Health Solutions: https://www.remedihs.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Sunoh.ai's Ambient AI Scribe Helps Clinicians Spend Less Time Charting at Night

    Play Episode Listen Later Jun 9, 2026 11:28


    Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal and others.The initiative came about after a few doctors heard of ambient scribes and wanted to try it. The health center started by offering the tool to these doctors, but then realized it had a great opportunity to reach out and introduce it to other doctors experiencing burn-out. A demo video of the tool in action was enough to persuade many to use it. Family Health Center EHR trainers came into the practice to work side-by-side with doctors, training them on Sunoh.ai. And the doctors are happy with the change with many of them using the scribe for more than 90% of their notes.Learn more about Family Health Centers: https://www.fhclouisville.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

    From Systems to Information: Rethinking Legacy Data in Healthcare

    Play Episode Listen Later Jun 8, 2026 12:03


    At HIMSS26, Legacy Data Access CEO Shawn Fichter joined us to talk about why health systems should transition from holding on to legacy applications to a more strategic approach that makes access to their historical data easier and more purposeful.Post-COVID cost pressures and a wave of point solutions left many organizations drowning in siloed data. Fichter argues the problem runs deeper than technology choices. When left unmanaged, legacy applications quietly become security liabilities and information dead-ends. M&A activity only compounds the chaos by generating duplicate and orphaned systems with no clear need for access.The antidote, he suggests, is a proactive archival strategy built around use cases rather than applications. That means engaging clinicians, HIM managers, finance and HR leaders, and research teams to understand how they actually need to access information, and then designing a governance approach that balances ease of use with a defensible risk profile. Getting that balance right also has a direct payoff: optimized data management reduces the overhead required for routine reporting and release-of-information work.Learn more about Legacy Data Access: https://www.legacydataaccess.com/Healthcare IT Community: https://www.healthcareittoday.com/

    MediQuant Reduces Cyber Exposure, Tech Footprint, and Costs with Application Rationalization

    Play Episode Listen Later Jun 5, 2026 11:55


    Over the decades, IT systems proliferate at health care systems, particularly when individual departments install solutions optimized for their particular use case. Jim Jacobs, CEO at MediQuant, points out that users tend to rely on existing systems and resist having them taken away. But consolidation can help customers meet their defined priorities: reducing cyber exposure, tech footprint, and costs.  A structured application rationalization approach and tool can provide the data needed to make those decisions.Learn more about MediQuant: https://www.mediquant.com/Healthcare IT Community: https://www.healthcareittoday.com/

    AVIA's Intelligent Platform Is Available for Free for Hospitals & Health Systems

    Play Episode Listen Later Jun 4, 2026 24:56


    I think that every reader who has followed health IT companies would agree when Clay Holderman, CEO of AVIA, in a recent interview with Healthcare IT Today says, “There is so much noise in the market, it's impossible to sift through.” AVIA has been offering knowledge and expertise to health care institutions for years. Following their recent acquisition of Panda Health, they now evolved their marketplace into an “intelligence platform” that enables clients to access all the combined health IT research from AVIA and Panda Health.The insights on the AVIA intelligence platform include a range of materials on types of healthcare technology and vendors (which Holderman likes to call “solution companies”). The platform is free to both providers and vendors, on a freemium model. AVIA has created its own objective research on 115 categories (each with a buyer's guide and objective lists of leading vendors) and over 6k digital health vendors. Vendors also have a place to provide their own marketing materials and other information that potential clients might find useful.Learn more about Avia: https://aviahealth.comHealthcare IT Community: https://www.healthcareittoday.com/

    Aledade Assist Brings Value-Based Care Data Into the Doctor's EHR Workflow

    Play Episode Listen Later Jun 3, 2026 47:33


    Aledade has been supporting primary care organizations to succeed in value-based care arrangements since 2014. By providing the resources, technology, and data necessary for success, Aledade enables clinicians to focus on what matters most: the patient. As Aledade's Co-founder and CEO, Farzad Mostashari, MD, often says, the company's goal is to make it more profitable to prevent a stroke than to treat one.We recently sat down with Jonas Goldstein, Senior Vice President of Transformation at Aledade, and Jeremy Presley, MD, who runs a primary care practice in Kansas, and also serves as an Aledade Regional Medical Director in that area, to discuss Aledade Assist. In our discussion, they both dive into how Aledade Assist is surfacing relevant health data and insights at the point of care. Plus, they share their unique approach to integrating this data and information within the EHR workflow.Learn more about Aledade: https://aledade.com/Healthcare IT Community: https://www.healthcareittoday.com/

    Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health

    Play Episode Listen Later Jun 2, 2026 16:18


    The Empty Promise of Automated Outreach and The Messy Reality of Human Connection.Healthcare relies too heavily on automated text messages to fix complex human problems. People do not skip their medications just because they are forgetful.Chandra Osborn, Chief Experience Officer at AdhereHealth, breaks down what actually works to keep patients on track. She shares how her team moves beyond simple nudges to address real world barriers like food insecurity and caregiving stress. You will learn how the right mix of technology and human empathy directly impacts patient outcomes and Star ratings.

    How Modern Systems Power Financial Stewardship in Rural Healthcare

    Play Episode Listen Later Jun 1, 2026 16:27


    The financial realities in rural healthcare in particular are quite challenging.  That's why I was really excited by the opportunity to talk with Bryant Blay, CFO at Montgomery County Memorial Hospital + Clinics (MCMH) in southwest Iowa, about some of the financial realities they face.  A big part of their efforts to manage these financial challenges included leveraging the Multiview ERP to give them more visibility into their financial systems and reframe the culture of the organization. Joining the conversation was Mike Johnson, President and CEO of Multiview ERP, who shared his perspective on why many rural healthcare organizations struggle to access the financial clarity they need and what's changing.Learn more about Multiview ERP: https://multiviewcorp.com/Learn more about Montgomery County Memorial Hospital + Clinics: https://www.mcmh.org/Healthcare IT Community: https://www.healthcareittoday.com/

    AI Orchestration: The End of Healthcare's "Click Fatigue"?

    Play Episode Listen Later May 29, 2026 10:09


    AI was supposed to save radiology. Instead, it often just adds more noise to an already crowded screen. We don't need more standalone tools; we need better AI orchestration.Healthcare IT Today sat down with Vijay Ramanathan, CEO and Founder of RamSoft. He discussed how his team delivers "negative clicks" in medical imaging. You will learn how embedding AI directly into the RIS and PACS layers automates scheduling and prior authorizations. This approach takes the busy work off your plate so staff can focus on patient care.

    Fragmented Vendors. Info-Blocking Risks. How Harmony Healthcare IT is Fixing Data Migrations.

    Play Episode Listen Later May 28, 2026 10:08


    Data migrations are notoriously painful. Legacy systems trap your data and juggling multiple vendors usually guarantees missed deadlines and blown budgets.Jim Hammer, Chief Operating Officer at Harmony Healthcare IT, discusses the messy reality of moving historical patient records. Hammer shares why health systems are rapidly consolidating their migration partners to a single vendor. He also reveals how to turn static archive data into an active asset for artificial intelligence and research while staying compliant with information blocking rules.

    Data Interoperability Should Not Be a Luxury

    Play Episode Listen Later May 27, 2026 18:31


    Gurpreet (GP) Singh, SVP, Interoperability Strategy & Solutions at ELLKAY, shared in our recent interview that the exchange of health care data between organizations is still a "luxury." Although standards for representing data are in place and a lot of progress has been made, organizations are still operating with "silos" of data and aren't able to derive the value it promises in AI and other applications.Every organization should combine its data into a single platform that handles the three aspects of data: the data network (its sources), universal access to data, and data aggregation (which includes normalization and data quality). ELLKAY is well positioned to create this platform, because it works with lab data, hospitals, ambulatory facilities, and legacy data.Learn more about ELLKAY: https://www.ellkay.com/Healthcare IT Community: https://www.healthcareittoday.com/

    How UNC Health & RLDatix Are Using AI and Integrated Systems to Strengthen a Culture of Safety

    Play Episode Listen Later May 26, 2026 16:17


    Healthcare organizations generate enormous amounts of safety and operational data—but much of it remains fragmented across disconnected systems.In our recent interview with Rachini Moosavi, Chief Analytics Officer at UNC Health, and August Calhoun, President of North America at RLDatix, a global provider of safety, workforce, and data solutions for healthcare organizations, we discussed how AI systems and integrated solutions support a culture of safety at provider organizations.Learn more about UNC Health: https://www.unchealth.org/homeLearn more about RLDatix: https://www.rldatix.com/en-nam/Healthcare IT Community: https://www.healthcareittoday.com/

    Helping Providers of All Sizes Adopt the Epic EHR

    Play Episode Listen Later May 25, 2026 14:35


    Although Epic is a large, expensive product historically used by institutions with deep pockets, it is increasingly also the choice of community health centers, tribal health facilities, and other ambulatory practices. In our recent interview with two health IT leaders from Med Tech Solutions: Kaitlyn Nelson, Director, Strategic Accounts, and Imran Siddiqui, Chief Client Officer, we explore the process of adopting Epic even at these relatively smaller organizations.Learn more about Med Tech Solutions: https://medtechsolutions.com/Healthcare IT Community: https://www.healthcareittoday.com/

    EHR Downtime Resilience for MEDITECH Hospitals

    Play Episode Listen Later May 22, 2026 19:57


    EHR downtime is inevitable. Cyberattacks, network outages, and even planned system upgrades can disrupt access to patient records, placing care delivery, patient safety, and operations at risk.In this video, Jackie Rice, Vice President and Chief Information Officer at Frederick Health, shares how her organization proactively prepared for EHR downtime by moving away from paper-based workflows to a near real-time digital environment that mirrors the EHR user experience. Ryan Dickerson, President of IPeople Healthcare (now part of RLDatix), explains how a purpose-built data resiliency solution supports safe, uninterrupted care during both planned and unplanned outages.Built for MEDITECH EHR environments, IPeople's Offline Suite captures near real-time clinical data in a secure on‑premises system, with optional cloud replication. When the primary EHR or local network is unavailable, clinicians maintain uninterrupted access to critical patient information through familiar workflows, without reverting to paper-based processes.Watch to learn how healthcare organizations are safeguarding patient safety, reducing operational risk, and ensuring readiness for EHR downtime.Learn more about iPeople Healthcare: https://www.ipeople.com/Learn more about Frederick Health: https://www.frederickhealth.org/Healthcare IT Community: https://www.healthcareittoday.com/

    Transforming Workflows: AI and HPC for Efficient Healthcare Operations

    Play Episode Listen Later May 21, 2026 44:14


    At the recent HIMSS annual conference, we collaborated with AMD at the Dell Technologies to feature thought leaders in healthcare technology. With this panel we discussed how cutting-edge advancements in Artificial Intelligence (AI) and High-Performance Computing (HPC) are revolutionizing healthcare workflows, driving operational efficiency, and enabling better patient outcomes.Check out our full list of panelists:* Khalid Turk, Chief Healthcare Information Technology Officer | Santa Clara County Health System* Ed Marx, Former CIO and CEO | Marx Advisory* Harini Malik, Global Strategic Biz Dev Head for Healthcare | AMD* Connie W Hebert, MBA, RN-BSN, Healthcare CNO | Dell TechnologiesLearn more about Santa Clara County Health System: https://health.santaclaracounty.gov/homeLearn more about Marx Advisory: https://www.marxadvisory.com/Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com

    Why BMJ Group is Embedding 200 Years of Evidence Directly into Clinical Workflows

    Play Episode Listen Later May 20, 2026 12:49


    Clinicians do not have time to switch screens to search for medical evidence. Forcing them to open another application to find answers just adds to their cognitive load.Healthcare IT Today sat down with Derrick Leung from the BMJ Group. We discussed how his organization is rethinking the delivery of medical evidence. You will learn why they are moving their knowledge base directly into the clinical workflow via an API and using human curation to ground AI tools.

    When Phones Aren't an Option: How UCHealth Modernized Meal Ordering in a Behavioral Health Unit

    Play Episode Listen Later May 19, 2026 14:11


    Behavioral health units require strict safety measures. That often means no bedside phones. Taking away the phone completely broke the standard meal ordering process at UCHealth.Healthcare IT Today sat down with Jenna Sampson, Nutrition Systems Coordinator at UCHealth. We discussed how her team turned this intentional constraint into a massive operational win. You will learn how they deployed an existing mobile app from Illumia to solve their challenge and along the way, how they addressed a free-text allergy risk in their Epic EHR along the way.

    CommonWell Expands Data Exchanges in Volume and in Purpose

    Play Episode Listen Later May 18, 2026 21:15


    In this video, Paul L Wilder, Executive Director of the CommonWell Health Alliance, discusses the spread of health data exchange as it involves not just providers but new actors such as payers, public health, and patients themselves.CommonWell, a nonprofit QHIN that started in 2013 and has an enormous reach today, contains IT vendors ranging from startups to big EHR vendors, and providers now as well. For a long time, Wilder says, EHRs supported only unidirectional data exchange: they would allow it to be extracted but not inserted. Now it's more bidirectional.Learn more about CommonWell Health Alliance: https://www.commonwellalliance.org/Healthcare IT Community: https://www.healthcareittoday.com/

    Are Disconnected Food Systems Your Hospital's Biggest Blind Spot? Illumia Has The Solution.

    Play Episode Listen Later May 15, 2026 16:33


    Healthcare organizations bleed money through disconnected food service systems. It takes more than a spreadsheet to fix a broken supply chain.Healthcare IT Today sits down with Arun Ahuja, SVP and GM for Healthcare, and Aric Alibrio, SVP of Sales and Client Success at Illumia. They discuss the hidden risks of fragmented nutrition technology. Viewers will learn how unifying these systems protects patient safety and uncovers massive cost savings.

    Standard AI is a Black Box. Here is Why RAAPID Built a Glass One for Risk Adjustment.

    Play Episode Listen Later May 14, 2026 24:38


    Generative AI is powerful but its unpredictable nature can create compliance risks for health systems, especially for revenue cycle. You cannot afford to guess how an algorithm arrived at a billing code.Healthcare IT Today sat down with Chetan Parikh, Founder and CEO of RAAPID. We discuss how their neuro-symbolic AI moves risk adjustment away from opaque models to a fully transparent approach. Viewers will learn how to balance revenue capture with strict regulatory compliance while reducing the mental load on medical coders.

    Reclaiming the Exam Room: How ModMed Scribe 2.0 Empowers Specialists

    Play Episode Listen Later May 13, 2026 12:05


    In our latest clinical deep dive, Dr. Caleb Masterson from B&B Sinus and Allergy Relief Centers) and Dr. Joel Salamon, Medical Director of Pain Management at ModMed, explore the impact of removing screens from the exam room.For Masterson, an ENT specialist, this technology goes beyond saving time—it's reviving the independent medical practice.Learn more about B&B Sinus and Allergy Relief Centers: https://www.bnbsinusandallergy.com/Learn more about ModMed: https://www.modmed.com/Healthcare IT Community: https://www.healthcareittoday.com/

    From Image to Insight: Clinical Edge AI in Practice

    Play Episode Listen Later May 12, 2026 45:11


    Healthcare CIOs are under pressure to deliver faster insights, safer care, and sustainable operations—without adding complexity. In this joint NVIDIA and Dell Technologies panel at HIMSS26, leaders from across the ecosystem explored how imaging, connected devices, and clinical edge AI are converging to transform care delivery.Here's a look at our panel of experts:* Rebecca Woods, Former CIO and Founder & CEO | Bluebird Leaders* Yu Liu, Co-Founder and CTO | Heidi* Dan Schneider, Professional Visualization Solution Specialist | NVIDIA* Sandra Colner, GM Global Healthcare & Life Sciences | Dell TechnologiesLearn more about Bluebird Leaders: https://www.bluebirdleaders.org/Learn more about Heidi: https://www.heidihealth.com/en-usLearn more about NVIDIA: https://www.nvidia.com/en-us/industries/healthcare-life-sciences/Learn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

    Ramsoft and Lamb Technologies on Why Buying More IT Doesn't Equal Higher Productivity in Radiology

    Play Episode Listen Later May 11, 2026 15:43


    Buying more software does not automatically equal higher productivity in radiology.Vijay Ramanathan, CEO at Ramsoft, and Charlie Lamb, CEO at Lamb Technologies, break down the realities of modern medical imaging. They explain why successful IT deployments require deep workflow integration instead of just dropping off a new product. Viewers will learn how to shift from reactive break-fix IT to continuous optimization that actually helps clinicians do more with less.In addition, hear how a long-term partnership between a service provider and solution vendor has evolved through years of collaboration in a changing healthcare environment – and how that parallel evolution has helped both organizations.

    The EHR is Broken. Why Greenway Started Over with Novare.

    Play Episode Listen Later May 8, 2026 16:30


    Physicians are drowning in pajama time and rework. If your current system feels like a digital weight around your neck, it is because it was built for a world that no longer exists.Healthcare IT Today sat down with Richard Atkin, CEO, and Dr. Michael Blackman, Chief Medical Officer at Greenway Health, at HIMSS26. We dig into their new AI platform, Novare. You will hear exactly why they stopped adding features onto old technology and how they use agentic AI to make clinical documentation a natural byproduct of the visit.

    Why Schneider Electric Was at HIMSS26 (And Why CIOs Need to Take Note)

    Play Episode Listen Later May 7, 2026 10:54


    We spend all our time obsessing over the latest healthcare software and completely forget about the electricity needed to run it. Health systems are rapidly hitting a physical wall as new AI tools demand more power than existing buildings can handle.Healthcare IT Today sat down with Malcolm Murray from Schneider Electric to discuss this exact problem. He breaks down why hospitals must prioritize their electrical infrastructure before deploying low-latency edge AI or robotic surgery tools. You will learn why planning microgrids and smarter facilities right now prevents massive headaches at the 11th hour.

    Stop Waiting on Mandates: CMS Challenges Health IT to Act Now

    Play Episode Listen Later May 6, 2026 23:43


    Data sharing in healthcare is deeply broken. Waiting years for federal rules to take effect only hurts patients and frustrates IT teams. We need a faster approach.Healthcare IT Today sat down with Amy Gleason, Administrator at the US Digital Service and Strategic Advisor to CMS and HHS. She breaks down the new CMS Health Tech Ecosystem pledge and explains how the industry is voluntarily coming together to solve interoperability right now. You will hear the inside details on the push for a National Provider Directory, strict identity verification, and the plan to finally kill the medical clipboard.Are we ready to ditch the clipboard in healthcare? Drop your thoughts below.

    Ditch the Security Snapshots. Why TripleKey Says Point-in-Time Audits Must End.

    Play Episode Listen Later May 5, 2026 17:00


    Security in healthcare feels like an unwinnable race right now. Threat actors move incredibly fast, leaving hospital networks highly exposed.Healthcare IT Today sat down with Patrick McGill, President and CEO of Community Health Network, and Jon Brown, CIO at TripleKey. They discussed why traditional patching cycles and static security audit reports no longer protect patient safety. They explain how switching to continuous, real-time monitoring helps health systems spot vulnerabilities and fix them the same day.Are you still relying on annual security audits to protect your network? Share your thoughts in the comments.

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