Podcasts about broking

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Best podcasts about broking

Latest podcast episodes about broking

The Adviser Podcast Network
From coding to clients: How this broker harnesses AI in broking

The Adviser Podcast Network

Play Episode Listen Later May 6, 2025 54:40


After two decades in IT, Arnab Baral made the leap into broking to transform the client experience, but he's still harnessing his obsession with tech to escalate his brokerage. In this episode of Elite Broker, host Annie Kane speaks with Arnab Baral – CEO and managing director of Cinch Loans and recipient of the Editor's  Choice Award Vic/TAS at the 2025 Better Business Awards – to find out how he's building Cinch Loans with technology, the principles that guide his team, and the lessons new brokers need to hear. Tune in to hear: Why he left tech to start a career in broking. The tools and tech he uses to scale his business (without losing human touch). Why “start slow, but start deep” is his top advice for new brokers. And much more!

Fintech Game Changers
The Bootstrap Journey of a Fintech Founder - Julian Fayad, LoanOptions.ai

Fintech Game Changers

Play Episode Listen Later Mar 30, 2025 52:37


In this episode of Fintech Chatter, Dexter Cousins interviews Julian Fayad, CEO of LoanOptions.ai about the challenges and advantages of bootstrapping a fintech company from the ground up. LoanOptions.ai aims to revolutionise the loan application process. Julian shares insights into how they're using AI to build a mobile first loan application process.Julian first appeared on the show in 2023. We chat about his progress and the lessons he has learned over the past two years. Julian also talks about the transition from a broking business to a technology-focused company, and the launch of Synapses, the API services hub for Fintech! We also discuss the launch of HAILO and LoanOptions.ai, expansion into New Zealand and future plans for market expansion into the US and UAE.Find out more: https://loanoptions.aiChapters00:00 The Bootstrap Journey of a Fintech Founder02:12 Innovating the Loan Application Process10:45 Transitioning from Broking to Technology18:04 Launching New Products and Partnerships25:49 Building an API Services Hub for Fintechs26:48 Navigating B2B Partnerships and SaaS Pricing Strategies32:05 Transitioning from Brokerage to Tech: Lessons Learned35:21 Building a Cohesive Team and Company Culture39:47 Innovative Talent Acquisition Strategies41:45 Valuable Lessons in Business Partnerships46:22 Expanding Horizons: New Markets and Future PlansSend us a textSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Moneycontrol Podcast
4499: Why Zerodha is shunnig an IPO,double whammy for Swiggy Zomato and MobiKwik's stock broking bet

Moneycontrol Podcast

Play Episode Listen Later Mar 26, 2025 6:08


In today's episode, we dive into why Zerodha is steering clear of an IPO while Groww prepares for a public listing. We also explore MobiKwik's surprising move into stock broking, the challenges Swiggy and Zomato face in quick commerce, insights from SaaSBoomi on AI's role in Indian startups, and AIKosh's expansion to build better AI datasets. Tune in to Moneycontrol's Tech3 podcast from Monday to Friday!

The Adviser Podcast Network
MORTGAGE AND FINANCE LEADER: Anja Pannek, MFAA CEO

The Adviser Podcast Network

Play Episode Listen Later Mar 19, 2025 36:18


In this special episode, host Annie Kane sits down with Anja Pannek, the CEO of the Mortgage & Finance Association of Australia, to unpack the big issues and opportunities facing the mortgage and finance broking industry in Australia. Tune in to find out: Why the payroll tax issue is threatening industry and borrowers. The value of brokers to the economy and borrowers. Why she believes minimum broker education standards need to be raised. And much more!

The Voice of Insurance
Ep245 Lucy Clarke: Sleeves Rolled Up

The Voice of Insurance

Play Episode Listen Later Mar 18, 2025 36:04


Today's guest is making a return to the show after a three-year gap. That's way too long for me because the last time she was on the podcast she made such a strong impression that I described her as a dream interviewee. But there are good reasons for the gap – not least a year's gardening leave as she moved to take on one of the biggest jobs in broking. Luckily for all of us Lucy Clarke, President of Risk and Broking at Willis is back on the show. She's still the dream interviewee and given her important new role and Willis's re-stated ambitions to restore the sheen to this historical jewel in the global broking crown, she's more of a dream guest than ever. This podcast doesn't disappoint. In this interview I found Lucy on top form, fully established in her new role and clearly revelling in the task in hand. Here we unpick all of Willis's strategy, from it's ambitious return to reinsurance to its audacious digital broking initiatives, and we put all this in the wider context of Lucy's extraordinarily broad view of the market's ebbs and flows as well as its permanent structural changes and external opportunities and threats, such as those presented by AI Nothing was off the menu and with Lucy what you see is what you get – her drive and passion are always on display. Here's someone with their sleeves rolled up and clearly enjoying a dream job scenario unfolding in front of them. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com We also thank audio advertiser, The Insurance Network (TIN), organiser of the highly-successful TINtech events series and Data Jam. www.tin.events

The Adviser Podcast Network
New Broker: How this young broker is succeeding at Aussie's #1 store

The Adviser Podcast Network

Play Episode Listen Later Feb 25, 2025 55:51


After joining Aussie and going through its graduate program, Jordan Hagicostas joined Aussie's number one store, Aussie Prospect, and accelerated his path to success. In this episode of New Broker, host Annie Kane catches up with the South Australian broker to find out how he's been tracking in his first seven months of broking and how he plans to keep growing his volumes. Tune in to find out: How he wrote $60 million in his first year of broking. How he aims to write $70 million in his second year. How burnout changed the way he approaches work. And much more!

The Adviser Podcast Network
MORTGAGE AND FINANCE LEADER – John Ruddick, libertarian member of the NSW Legislative Council

The Adviser Podcast Network

Play Episode Listen Later Feb 5, 2025 33:28


In this special episode of Mortgage and Finance Leader, host Annie Kane sits down with John Ruddick, libertarian member of the NSW Legislative Council and former broker, to explore the pressing issue of payroll tax and its implications for the broking industry in NSW. Tune in to find out: The motivations behind Ruddick's push for a parliamentary inquiry into the Payroll Tax Act 2007. Why he believes this tax burden threatens the very fabric of the industry. What he thinks brokers could be doing to raise awareness about this core issue. The timelines for the NSW Legislative Council's review findings. And much more!

The Adviser Podcast Network
New Broker: How this new broker wrote $2.8m in his first month

The Adviser Podcast Network

Play Episode Listen Later Jan 28, 2025 46:18


When former AFG state manager Joseph Khal made the leap into broking last year, he set himself some formidable goals, including writing $40 million across 122 loans in his first year. In this episode of New Broker, host Annie Kane catches up with the broker director at The Lending Alliance to find out how he's been tracking in his first seven months of broking and how he plans to keep growing his volumes. Tune in to find out: How he's found the transition from aggregation to broking. How he lodged $2.8 million in his first month of broking. The tools and technology he uses to make his life easier. And much more!

the finance and property survival guide
Broking & Business with Anita Marshall

the finance and property survival guide

Play Episode Listen Later Jan 20, 2025 28:02


Anita Marshall is a Business & Mortgage Sales specialist at Yield Business Brokers. We spoke about her journey investing in property, her lessons learned & much more! You can check out her work here: https://www.facebook.com/YieldBusinessBrokers https://www.instagram.com/yield_business_brokers/ The content discussed in this episode is general in nature, and doesn't take into consideration the individual circumstances of the listener. Any listeners should consider their personal situation and seek professional advice and assistance if needed.

The Adviser Podcast Network
What it takes to be Australia's Commercial Broker of the Year

The Adviser Podcast Network

Play Episode Listen Later Jan 7, 2025 38:57


Commercial broker Isabella Constantinou dominated the awards scene in 2024, winning multiple accolades including Commercial Broker of the Year at the inaugural Commercial Finance Awards 2024 and the Women in Finance Excellence Award. In this episode of Elite Broker, host Annie Kane chats to the Simplicity Loans and Advisory broker to learn more about her journey and success in commercial broking. Tune in to find out: How she transitioned from receptionist to leading commercial broker. The types of development and construction finance deals she's working on. How she manages 60 deals at a time. And much more! Related links: How the Commercial Broker of the Year 2023 built his business How this broker runs two commercial businesses Brokers reveal their plans and predictions for 2025 Winners revealed for Commercial Finance Awards 2024

The Adviser Podcast Network
New Broker: Why Cathie Gandy is madd about loans

The Adviser Podcast Network

Play Episode Listen Later Dec 30, 2024 36:26


Having become a broker in April 2022, Queensland-based broker Cathie Gandy's enthusiasm and expertise in broking has made her a successful broker, very fast. In this episode of New Broker, host Annie Kane catches up with the Madd Loans broker to find out how she wrote $87 million in her first financial year of broking and how she's managed to triple that since then. Tune in to find out: How she writes 80 loans a quarter. What she attributes to her success as a broker. The power of role-playing client scenarios. And much more! Related Articles: George Samios on how he develops his 'x factor'

The Adviser Podcast Network
How Ben Finis marries resi and commercial broking

The Adviser Podcast Network

Play Episode Listen Later Dec 10, 2024 33:57


Former banker-turned-broker Ben Finis may have won several awards for residential broking, but he's increasingly being celebrated as a commercial broker, too. In this episode of Elite Broker, host Annie Kane catches up with the FINANCIA director to find out how he does it all. Tune in to find out: How he's structured his team and process. The types of loans he's writing in South Australia. The big plans for the brokerage in 2025. And much more!

The Adviser Podcast Network
What's Making Headlines – new CEOs at the lenders

The Adviser Podcast Network

Play Episode Listen Later Dec 9, 2024 21:40


Welcome to The Adviser's What's Making Headlines podcast, your go-to source for the week's biggest stories in finance and real estate, distilled into bite-sized insights. Join host Annie Kane, senior journalist Will Paige and commercial content writer Ben Squires as they unpack the latest shake-ups in the lending and broking space. This week, they cover: The new CEO appointments at ANZ and Resimac. Record broker market share. Senator Andrew Bragg's breakfast meeting with brokers. And much more!

The Adviser Podcast Network
New Broker: How this processor made the jump into broking

The Adviser Podcast Network

Play Episode Listen Later Dec 3, 2024 38:22


Simon Tessmann emerged as a mortgage broker at Queensland-based brokerage Emerge Finance two years ago and now writes around nine loans a month. In this episode of New Broker, host Annie Kane catches up with Tessmann to find out why and how he joined the broking industry in the first place and how he's built his client base. Tune in to find out: Why he became a broker. The types of loans he's writing in Queensland. What he thinks brokers should look for in a mentor. And much more!  

Mortgage Business Uncut
Business Accelerator: Striking a balance between personal touch and tech

Mortgage Business Uncut

Play Episode Listen Later Nov 28, 2024 25:10


In this episode of Business Accelerator with hosts Alex Whitlock and Jason Back, the topic delved into tech in broking. While it can be an effective enabler in streamlining processes, the human element of the profession must be upheld. Tech is also consistently evolving, creating headaches when trying to keep up. What's important to keep in mind, said Back, is to retain synergy with clients and find out how they want to tackle processes. In some instances, aggregators may push a tech stack that isn't attractive to a broker. Individuals and brokerages shouldn't be opposed to branching out and seeing what works for them in the tech market. Tune in to find this out and much more!

The Deal Room
[EP 290] Business Broking Insights: Breaking Barriers – Part 2

The Deal Room

Play Episode Listen Later Nov 20, 2024 31:47


In this two-part interview, Erin Crawford, buy-side expert, board member and chair-elect of the International Business Brokers Association (IBBA), joins host Joanna Oakey to share her unique insights into business broking, leadership, and the psychology behind successful deals.

The Adviser Podcast Network
New Broker: How this new broker wrote 100 loans in her first year

The Adviser Podcast Network

Play Episode Listen Later Nov 5, 2024 41:23


The first year of broking is arguably the most difficult, but Samantha Barnett from Loan Market Scenic wrote a remarkable 100 deals – or an average of $6 million a month – in her first 12 months as a broker. In this episode of the New Broker podcast, host Annie Kane catches up with the new broker to find out: How she managed to write 100 deals in her first year. How her background in banking and aggregation has informed her career. What she has planned for her second year in broking. And much more!

Mortgage Business Uncut
Business Accelerator: The importance of structure in broking

Mortgage Business Uncut

Play Episode Listen Later Oct 31, 2024 30:37


With the broking industry undergoing rapid transformation, the need for thoughtful decision making has never been more important. In this episode of Business Accelerator, hosts Alex Whitlock and Jason Back drive home just how crucial it is to have structure in broking. Tune in to find out: Financial considerations. Client relationships are key. Building a sustainable business. And much more!  

The Adviser Podcast Network
How this AFL umpire became a best-on-ground broker

The Adviser Podcast Network

Play Episode Listen Later Oct 29, 2024 39:28


While he may be widely known for his stint as an AFL umpire, Ray Chamberlain – or Razor Ray – has also made a mark as a broker. In this episode of Elite Broker, host Annie Kane catches up with the Chamberlain + Co founder to learn how he made the transition from one competitive field to another. Tune in to find out: How he balanced umpiring duties with learning the ropes as a broker. What attracted him to broking and managing the transition. Why he's excited to see what the future holds. And much more!

The Deal Room
[EP 288] Behind the Deal: Business Broking, Buy-Side Strategy and Innovation – Part 1

The Deal Room

Play Episode Listen Later Oct 23, 2024 12:59


In this two-part interview, Erin Crawford, buy-side expert, board member and chair-elect of the International Business Brokers Association (IBBA), joins host Joanna Oakey to share her unique insights into business broking, leadership, and the psychology behind successful deals.

The Adviser Podcast Network
What's Making Headlines – more mutual bank mergers

The Adviser Podcast Network

Play Episode Listen Later Oct 18, 2024 15:00


Welcome to The Adviser's What's Making Headlines podcast, your go-to source for the week's biggest stories in finance and real estate, distilled into bite-sized insights. Join host Annie Kane as she breaks down the big themes in the news. This week, she covers: Another mutual merger is announced. Broking industry members front the Senate home ownership inquiry. AFG brokers lodging near record-high volumes And much more!

Smart Property Investment Podcast Network
The evolution of broking – Providing tailored lending options and expert advice to property investors, with James Symond

Smart Property Investment Podcast Network

Play Episode Listen Later Sep 30, 2024 47:04


On this episode of The Smart Property Investment Show, host Phil Tarrant sits down with industry veteran James Symond to discuss the evolution of mortgage broking in Australia. After three decades in the industry, James reflects on how mortgage broking has grown from a niche service to accounting for 73 per cent of all loans in the country. James shares insights on the role mortgage brokers play in offering clients a wider range of bespoke options and how relationships with both lenders and customers are at the heart of the industry. He also touches on the evolution of mortgage applications, highlighting how the profession has become more thorough and regulated over the years. During the podcast, James also recounts his own property investment journey and offers practical advice for everyday Australians looking to invest in property, stressing the importance of working with professionals like mortgage brokers. Lastly, James shares his optimism about the future of mortgage broking and shares his advice that government not make any drastic changes to negative gearing: If you like this episode, show your support by rating us or leaving a review on Apple Podcasts and by following Smart Property Investment on social media: Facebook, X (formerly Twitter) and LinkedIn. If you would like to get in touch with our team, email editor@smartpropertyinvestment.com.au for more insights, or hear your voice on the show by recording a question below.

Nutshell Sermons
Broking News

Nutshell Sermons

Play Episode Listen Later Sep 26, 2024 6:38


Announcing a song recorded for the recent release of the movie Reagan. Includes stories of past failures in writing for TV & movies. Find Theme songs for failed t.v. shows in ‘Songs that didn't make the last record' here on the nutpod

The Adviser Podcast Network
How Phil Rice aims to make broking easier

The Adviser Podcast Network

Play Episode Listen Later Sep 10, 2024 46:09


Over the past 28 years, Phil Rice has been building his broking business writing both residential and commercial loans and now he's coaching other brokers on how to do it. In this episode of Elite Broker, host Annie Kane catches up with the EZ Finance broker to find out: Why he thinks having an ACL is beneficial. Why he thinks clawbacks are illegal. Why he's launched a broker coaching business. And much more!

The Adviser Podcast Network
How this broker built an endurance business

The Adviser Podcast Network

Play Episode Listen Later Sep 3, 2024 52:39


Ten years after starting his own brokerage, Dylan Salotti has been mastering the art of running an endurance broking business while running an endurance sport. In this episode of Elite Broker, host Annie Kane catches up with the Divitis Finance broker to find out how he's built his brokerage over the past decade as well as: The ‘game changers' he's implemented in his business. The big opportunity he sees for brokers at the moment. How he finds the time to be an Ironman World Championship contender. And much more! Listen to the podcast with Dylan Salotti from 2017: https://www.theadviser.com.au/broker/35762-the-learnings-of-a-new-to-industry-broker-how-dylan-salotti-made-it

The Adviser Podcast Network
What's Making Headlines: Major bank CEO commentary on broker commissions

The Adviser Podcast Network

Play Episode Listen Later Aug 30, 2024 10:08


The Adviser's What's Making Headlines podcast runs down the big news stories for the week into bite-sized chunks to keep you in the loop. Join host Annie Kane as she runs through some of the major headlines impacting mortgage and finance broking. This week, find out: Why CBA and Westpac CEOs have incensed the broking industry Reaction to BOQ's 'pause' in accepting broker loans The winners of the Australian Broking Awards And much more!

The Adviser Podcast Network
Finalist Showcase: The art of relationship mastery

The Adviser Podcast Network

Play Episode Listen Later Aug 29, 2024 14:59


After trading in the motor industry for the world of asset finance, Perseus Finance director Khalil Sader has taken his broking firm from strength to strength. In this episode of the Australian Broking Awards Finalist Showcase, we catch up with the finalist for Asset Finance Broker of the Year to find out: His unique approach to asset finance and what he does to stand out. How his ability to adapt has helped him find a place in the broking industry. Why knowing how to build relationships has been the key to his success. And much more!  

Secrets of the Top 100 Agents
Senator Andrew Bragg unpacks the home ownership inquiry

Secrets of the Top 100 Agents

Play Episode Listen Later Aug 29, 2024 15:50


Australia's financial regulation may be in for a shake-up to support lending to first-time buyers. In this episode, Liberal senator Andrew Bragg shares what the new home ownership inquiry, recently launched by the Senate, will look at and why he wants to hear from stakeholders in property, mortgage broking and beyond. The shadow assistant minister for home ownership shares with listeners what the Senate economics references committee aims to address with this inquiry, and what else he feels could be done to improve first home ownership in Australia. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

Moneycontrol Podcast
4322: Can Nifty extend its upmove and reclaim 24,700 this week? Tax hit for Maruti in Q2 | Market Minutes

Moneycontrol Podcast

Play Episode Listen Later Aug 19, 2024 7:44


In this episode of Market Minutes, Nandita Khemka talks about the key factors to watch out for this week. Benchmark indices snapped a two-week losing streak due to a smart bounce back on Friday. Experts say 24,700 could be a possibility this week, however some consolidation with a positive bias can't be ruled out. Focus will be on the FOMC minutes and Fed chairman Jerome Powell's speech at the Jackson Hole symposium. Maruti, ONGC, Oil India will be among the stocks to watch out for today. Also catch Sneha Poddar, AVP - Retail Research, Broking and Distribution at MOFSL in the Voice Of the Day segment. Market Minutes is a morning podcast that puts the spotlight on hot stocks, key data points, and developing trends

The Adviser Podcast Network
New Broker: Taking the first steps in broking

The Adviser Podcast Network

Play Episode Listen Later Aug 6, 2024 34:00


After starting in sports podiatry, The Lending Alliance's Mitch Bath has turned his passion for helping people into a new career as a mortgage broker. In this episode of New Broker, tune in to find out: How he made the switch from treating elite athletes to writing loans. The steps he took to find his feet in the broking industry. Tools and techniques he uses to find solutions for his clients. And much more!

The Adviser Podcast Network
What's Making Headlines – the payroll tax burden on broking

The Adviser Podcast Network

Play Episode Listen Later Jul 12, 2024 28:51


The Adviser's What's Making Headlines podcast runs down the big news stories for the week into bite-sized chunks to keep you in the loop. Join host Annie Kane and The Adviser journalist Charlotte Humphrys as they discuss where the industry is on the payroll tax issue; insights gleaned from The Adviser's recent webcast on the matter with LMG, MFAA, Dentons, and PwC Australia; and why all brokers should be reviewing their documentation. This week, they cover: Takeaways from the payroll tax webcast. The Assistant Treasurer's meeting on clawback with the FBAA. The final step in the ANZ-Suncorp merger. And much more!

Moneycontrol Podcast
4290: Time to ride the momentum as Nifty knocks at 24,500? Emcure Pharma lists today | Market Minutes

Moneycontrol Podcast

Play Episode Listen Later Jul 10, 2024 7:41


In this episode of Market Minutes, Nandita Khemka talks about the key factors to watch out for today before the equity market opens. Nifty and Sense notched record close on Tuesday after three days of rangebound moves. Will the march towards 25,000 continue? Among stocks in news, watch out for Delhivery, Mankind Pharma and Delta Corp. Namita Thapar-backed Emcure Pharma is expected to a see a listing pop of over 30% to its issue price of 1008 rupees apiece. Also catch Sneha Poddar, AVP - Retail Research, Broking and Distribution at MOFSL in the Voice of the Day segment. Market Minutes is a morning podcast that puts the spotlight on hot stocks, key data points, and developing trends.

Moneycontrol Podcast
4285: Can Nifty conquer mount 24k on expiry day? Dr Reddy's in focus after new acquisition| Market Minutes

Moneycontrol Podcast

Play Episode Listen Later Jun 27, 2024 8:16


In this episode of Market Minutes, Nandita Khemka talks about the key factors to watch out for today before the equity market opens. Indian equity market extended their record-breaking spree for a second day on the trot. The Nifty is just 130 points shy of the coveted 24,000 milestone, and traders will remain glued to their screens in anticipation of the index surpassing this threshold. Stocks in focus today will be CSB Bank and Archean Chemicals amid likely block deals, DR Reddy's post its latest acquisition and India Cements as it will be excluded from the F&O segment post the August series. Also catch Sneha Poddar, AVP - Retail Research, Broking and Distribution at MOFSL in the Voice of the Day segment. Market Minutes is a morning podcast that puts the spotlight on hot stocks, key data points, and developing trends.

The Adviser Podcast Network
New Broker: Having the resolve to become a broker

The Adviser Podcast Network

Play Episode Listen Later Jun 18, 2024 40:04


Tayla Phillips, mortgage broker at Resolve Finance, entered the industry 14 months ago and has been busy establishing herself as a first-home buyer specialist in Western Australia. In this episode of New Broker, tune in to find out: Why she loves broking. Why she thinks broking qualifications should be improved. How she's generating new business. And much more!

The Adviser Podcast Network
How this Qantas pilot is flying high with his brokerage

The Adviser Podcast Network

Play Episode Listen Later May 14, 2024 54:54


Richard (Rick) Garner and his team at Crew Financial have seemingly been working at lightspeed, managing their jobs as airline pilots while seeing their separate careers as mortgage brokers take off. In this cross-collaboration podcast with our sister brand Australian Aviation, hosts Annie Kane and Adam Thorn chat to Garner to find out: How he goes from cockpit to closing deals. How he avoided the turbulence during COVID-19 to grow his brokerage. What he's doing to see his business soar to new heights. And much more!  

Construction Blueprints Podcast
Modular construction and project cargo insurance

Construction Blueprints Podcast

Play Episode Listen Later May 7, 2024 30:29


In this episode of Construction Blueprints, Iris Chan, Head of Corporate Risk and Broking, Hong Kong & Macau and Executive Director, Construction Hong Kong & Macau, is joined by Mike Wyatt, Associate Director, Global Marine, International Trade & Logistics. Our experts take a deep dive into the what is modular construction, the drivers behind its significant growth, the associated risks and how companies can mitigate those risks.  When thinking about modular construction, it's important to take into consideration factors such as transportation and project delays, which is why in this episode we also explore project cargo insurance, which is insuring goods in transit from the supplier through to the project site. 

The Adviser Podcast Network
MORTGAGE AND FINANCE LEADER: Sam White on payroll tax, technology, and creating Australasia's largest mortgage brokerage

The Adviser Podcast Network

Play Episode Listen Later Apr 18, 2024 49:41


In this special episode, host Annie Kane sits down with the executive chairman of LMG, Sam White, to explore how the group evolved to become the biggest aggregator in the continent and what the payroll tax court case means for the broking industry. Tune in to discover: How and why LMG grew into Australasia's largest aggregator. What the payroll tax judgment means for brokers. What he thinks the future of broking looks like. And much more!

The Insurance Coffee House
S4 EP51: Competing on a global scale and projecting women's voices - Kirsten Beasley, Head of Office, Bermuda, Willis Towers Watson

The Insurance Coffee House

Play Episode Listen Later Apr 16, 2024 26:23


The opportunities are vast. Hundreds and hundreds of companies with a physical presence here and the jobs to go with it. It's important that all Bermudians remember that we're not just competing within Bermuda and our small country, we're competing on a global scale”, says Kirsten.“We are an exceptionally well-educated island. It's critical there are opportunities for Bermudians. And that Bermudians can see themselves in the industry and see the example of other Bermudians. This is global level competition.”On the podcast this week, Kirsten tells how she's spent her entire 25-year career in Bermuda. With experience in broking and underwriting, Kirsten shares details of her double-headed role for Willis Towers Watson in Bermuda. “We have three teams in Bermuda, a Broking team, our Actuarial Consulting team and our Captives team. My geography leadership, I view it as accountability to them to make sure that we have the operations and the facilities, they need to run their businesses.The other hat I have, is leadership of our broking unit, the nuts and bolts on the insurance side.” Kirsten discusses the insurance ecosystem in Bermuda and states the only thing micro about the island is the geography. “There's a robust ecosystem that goes beyond just the underwriting roles or the broking roles. There are opportunities in actuarial captives, but there's also lawyers, accountants, marketing services that support this entire ecosystem and the Bermuda economy. Insurance and reinsurance and the supporting services are at the heart of it.”Kirsten shares WTW's future plans and working in the local Bermudian market, with its importance in the global marketplace. “We're in growth mode. We have new dynamic leadership in North America that's gotten us focused on growth and accountability. We're looking to reorganize ourselves along the industry focus that is core to how our clients manage and view their own risk. That really is at the core of our strategy. I find myself often having to translate Big Willis to Bermuda and translate Willis Bermuda to Big Willis as I call it. Our employment law isn't the same as in the US or UK. Our regulatory structures might not be exactly mirrored so that translation work can be time consuming.I really love that I've been given the platform to be able to do it. Having the seat at the table when you're little old Bermuda is exceptionally important because we are pretty core to being able to deliver on our promise and commitment to our clients.”Kirsten discusses her area of passion, something she battled with early on in her career. “It was hosting an underwriting meeting as a young underwriter. I was nervous. I had moments where I couldn't speak.For a confident, outspoken person not be able to use my voice because of the nervousness of being the center of attention in a speaking setting was a shock.“Me and a group of women got together. It started with a survey because, how many other women feel like this? And how do they grapple with it? We put out a survey to the market. Roughly 80% of women are nervous speakers. 80% of them avoid speaking as a result. Think of all that subject matter expertise that is lost because of nerves.” To combat this issue, Kirsten was involved in setting up ‘We Speak' to help women and teens in Bermuda to learn the value of public speaking and project their voices. “We are not insurance or reinsurance specific; we help develop their voice in whatever sphere is necessary for them. It could be giving a TED talk for one person, but for another, maybe someone more like me, it's just being able to host an underwriting meeting and ask your questions without going red in the face. It's meeting people where they are. We have a coaching approach, where we have one coach for every five women. It's an exceptionally

The Adviser Podcast Network
The Nu-Age of asset finance broking

The Adviser Podcast Network

Play Episode Listen Later Apr 16, 2024 37:21


Western Australia-based broker Jill Fleck may have begun her career in asset finance 30 years ago, but she's been embracing change as the director of Nu-Age Vehicle & Asset Finance. In this episode of Elite Broker, host Annie Kane sits down with the asset finance broker to find out: How asset finance has changed over the last 30 years. What her role as an FBAA board member entails. How she structures her team. And much more!

The ISO Show
#170 Trends in the Carbon Market with Nature Broking

The ISO Show

Play Episode Listen Later Apr 4, 2024 18:12


Businesses looking to tackle their environmental impact will need to look at how they can reduce their carbon emissions and offset any remaining emissions to ensure that they reach Net Zero. One of the most common ways businesses offset their emissions is through the purchasing of carbon credits that typically go towards planting trees or re-wilding. However, there are a number of new emerging trends following on from the current commodification of nature, resulting in an attitude shift from businesses who are looking to get a lot more involved in the offsetting process. We invited Luke Baldwin, Co-founder and CEO of Nature Broking, back onto the show to explain the latest trends in the carbon market.   You'll learn ·      What are the latest trends in the carbon market? ·      The importance of high integrity within carbon offsetting ·      Looking for impactful solutions ·      Why education around carbon offsetting is key for long-term sustainability commitment ·      How buying carbon credits now can lead to significant savings   Resources ·      Nature Broking ·      Isologyhub   In this episode, we talk about: [00:30] Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub.com to either sign-up or book a demo. [02:05] Episode summary: Today Mel is joined by guest Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss emerging trends in the carbon market that help businesses tackle their carbon offsetting.   [02:50] What are the key trends in the Carbon Market  – As of 2024, Luke states the leading trends as: ·      High Integrity ·      Impactful solutions ·      Education ·      Purchase carbon credits now and save later [04:10] High Integrity – There's now a lot of carbon credits available and due to the nature of the unregulated carbon markets, it's led to an increase in bad actors generating revenue in a bad way. Once example of this is Kariba, a project in Zimbabwe that aimed to tackle deforestation, which was recently exposed in the Guardian and The New Yorker for having incorrect calculations. Credits purchased towards that programme were then called into questions and any associated companies were accused of greenwashing. To avoid this, businesses are now putting a greater focus on high integrity solutions, which involves considerations such as: ·      Are the credits durable? Will the carbon be stored long term? ·      Are their significant CO2 benefits? ·      Are the credits contributing anything besides just removing carbon? i.e. regenerative agriculture or woodland plantation [06:20] Impactful Solutions: The carbon markets offers a lot of fantastic solutions and businesses are moving away from the quick commodification of those solutions, and are instead looking to really understand the impact of how they chose to offset their emissions. It's becoming more of a question of buying carbon credits that align with your values, whether this be social values or sustainability values. They're looking to invest in projects that will have a tangible outcome. Which is exactly what Nature Broking sets out to assist businesses with by tailoring bespoke solutions that adhere to their specific values. [08:10] Education  – The need for more education around the carbon markets is crucial. Luke remembers the quote “you can't love what you don't know”, which applies as how can a business truly invest in something that they don't fully understand. Sustainability is a mindset, and a cultural shift towards more sustainable practices starts with an education. Carbonology uses an ISO framework, but also provide an education around the carbon reduction plan provided to inspire a mindset shift change towards sustainability. [09:05] Blackmores experience – Blackmores have been implementing environmental and energy Standards for over 18 years, but it's only been in recent years that we've seen a mindset shift in leadership towards sustainability. While people may be aware of Standards such as ISO 14001 or B Corp, but may not be aware of other governance frameworks that can help businesses to manage their carbon footprint and carbon neutrality. [10:20] Join the isologyhub – Don't miss out on a suite of over 200+ ISO tools, templates and training, sign-up to become a member of the isologyhub   [12:25] How can you make significant savings when purchasing carbon credits? – A lot of carbon solutions currently are very cost effective, in particualr forestry credits and carbon removal credits. Some of the more technological ones such as direct air capture or bioenergy and carbon capture and storage can be more expensive now because the technology utilised is still so innovative and in it's infancy. However, that will change in time.  If you're looking at building a carbon portfolio for your net zero journey, for example, say are going through a science based targets initiative and you've decided that you cannot avoid the 10% of remaining emissions your net zero journey and you need to buy carbon removals - you're much better purchasing carbon removals now than in the future. This is because there will be a supply shortage in future, especially when we see more enforced regulations come into play between 2030 and 2035. This will mean that the price of those carbon credits will rise significantly. What may cost £20-£30 per tonne for carbon removal now may go up to anywhere between £100 - £150 per tonne! So it's worth investing in your carbon portfolio now, especially in the case of tree planting as those tress are going to take a while to grow and actually start storing carbon. If you finance projects now, you will have already made an amazing impact from the start, and will potentially save yourself a lot of trouble and money in future by planning ahead.    If You'd like to learn more about Nature Broking and their solutions, check out their website. If you'd like to book a demo for the isologyhub, simply contact us and we'd be happy to give you a tour. We'd love to hear your views and comments about the ISO Show, here's how: ●     Share the ISO Show on Twitter or Linkedin ●     Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

The ISO Show
#169 Credible Carbon offsetting with Nature Broking

The ISO Show

Play Episode Listen Later Mar 28, 2024 29:43


The UK is the first major economy to achieve it's 50% reduction target for Greenhouse Gas Emissions (between 1990 and 2022). However, we've still got a lot of work to do to reach our 2023 target of a 68% reduction. Many businesses are already making great strides to reduce their Impact, and while you can reduce, achieving true carbon neutrality will involve offsetting a certain amount of emissions. One of the biggest challenges for businesses in terms of completing their offsetting is finding a credible carbon offsetting scheme. Mel is joined by Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss credible nature-based solutions for carbon offsetting. You'll learn ·      Who are Nature Broking? ·      What is Natural Capital? ·      How can we restore nature at scale? ·      Financing transition regenerative agriculture through the sale of natural capital ·      How have Nature Broking worked with clients to complete their carbon offsetting? ·      How can you demonstrate a credible carbon offsetting scheme? ·      What projects are Nature Broking currently working on?   Resources ·      Nature Broking ·      Isologyhub In this episode, we talk about: [00:30] Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub.com to either sign-up or book a demo. [02:05] Episode summary: Today Mel is joined by guest Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss credible nature based solutions for carbon offsetting and explore some of the wonderful projects Nature Broking have been involved with. [04:10] What is natural capital?  – Natural capital is the idea of creating value from nature. What natural capital does is, it encompasses all the things that we get from nature that we rely on. That could be the shelter in your house all the way through to carbon offsets. [04:55] Who are Nature Broking? – Nature Broking's story starts off on a somber note. Sadly, Luke lost one of his friends in a mountaineering accident, and in his memory, Luke and another friend rewilded one acre of Scottish Borders Woodlands. This is something they make a point to visit every year, to pay tribute and to keep their living, breathing monument of his friends memory alive and well. The experience was an eye opening one. For as lovely as the process was, it was incredibly expensive, and not very easy to do. Luke then realised that philanthropy alone wasn't going to be able to cover the costs of what we required to restore nature. Looking into the matter further he found that 50% of the world's GDP is moderately or highly dependent on nature and that the UK, whilst green and beautiful, sits in the bottom 10%. And so, an idea was sparked. Together his friend and Co-founder Andy started down the nature restoration path and created Nature Broking. [06:20] What is Nature Broking's mission?: Nature Broking have 2 major missions: #1: Help restore nature at scale #2: Help finance a transition to regenerative agriculture [06:34] How can we restore nature at scale?  – The UK Government has set targets of halting nature decline by 2030, with a view to increase nature by 2045. The Green Finance Institute has calculated that there is a funding gap of about 56 billion in order for us to achieve our legally binding environmental targets. That's a hefty sum to put on public money and philanthropy, which is where private markets and business can make a big impact. Frameworks like PAS 2060 (ISO 14068) help businesses invest in nature, and with the creation of carbon credits, carbon has been commodified to make it more accessible for businesses to contribute to carbon offsetting. [08:20] How can we help finance transition regenerative agriculture through the sale of natural capital? – Regenerative agriculture is about restoring the soils, restoring nature back to its original level. Modern farming techniques, while fruitful, use tools such as fertilisers and mechanised farming that have damaged the soils biome. That's going to take time and a concerted effort to fix. Now obviously, we can't just stop farming, we need food, so not all land can go back to nature. Currently, 70% of the UK is farmed, so the agricultural sector will play a big part in being more regenerative. However, the current incentives aren't great, so there's a lot of work that needs to be done in terms of financing the mechanisms behind it, i.e. funding and subsidies ect. One way we could do this is by ulitilising the carbon markets, as regenerative agriculture can lead to significant carbon sequestration. [12:20] How do Nature Broking work with clients? – They make sure to work within the bounds of the business itself, as every business is different.. They don't do off the shelf solutions, preferring to work closely with their clients and help them to really spend time in nature at the place where their carbon credits are being implemented. It's ultimately about education on the different solutions available, including asking important questions like: ·      What impact do you want to have? ·      What are the challenges with each solution? ·      What do you need to watch out for? Each solution is tailored to your business. So, if you'd prefer to work in woodland restoration over regenerative agriculture, then Nature Broking would be happy to work with you to achieve that. Carbon credits include their own set of challenges, one of the main ones being that science changes, so the solutions offered through carbon credits will also change. It may be a case of purchasing credits that tackle different solutions over a large area rather than pooling them all into planting trees for example. Nature Broking are here to help advise and facilitate this. [15:30] Join the isologyhub – Don't miss out on a suite of over 200+ ISO tools, templates and training, sign-up to become a member of the isologyhub [17:45] How can Nature Broking demonstrate credible carbon offsetting? – Nature Broking are at their heart transparent with how they operate. By taking clients to see the actual physical results of their carbon credits, they can educate and help others form a genuine connection to nature. They want clients to truly understand the full impact of their efforts.  The second element is due diligence, which can be displayed by utilising one of the many carbon related frameworks now available, such as B Corp and Sylvera. Though these don't always work within a UK setting, so Nature Broking are working towards creating frameworks that do fit within the overall market view. Lastly, they ensure that the standard they're using is of high integrity, using frameworks such as the Integrity Council for the voluntary market, which analyses different standards. The 2nd is understanding the quality of the project developer, so looking at their technical expertise, looking at their financial ratings, and then evaluating the individual project itself in terms of potential risks. [21:50] What are some of the projects that Nature Broking are currently working on? – A broad view of what's available in terms of schemes include: ·      The Woodland Carbon Code ·      The Peatland Carbon Code – This is run by the IUCN, which is the International Council for the Conservation of Nature. They are both defined and funded by DEFRA. These are some of the first carbon codes to move into the UK, however there is a lack of available carbon credits, which should change in future. Other's include: ·      Wilder Carbon – A carbon code focused on rewilding, run by The Wildlife Trust. ·      Carbon Code of Conduct - A regenerative agriculture code, so it focuses on analysing the full sequestration and full emissions potential of a whole landholding. [25:00] Carbon Credits in practice – There's a current project called Bank Farm in Kent, which is being used as a test site for regenerative agriculture. This includes the likes of agroforestry, which is where you integrate trees into fields which provide shade for animals and store carbon. So, you're not removing those fields from production, simply adapting them to be more sustainable. They're also practicing mob grazing, which is all about using herbivores to maxmise the amount of carbon stored in the soil. You can do this by moving, say cows for example, around a field to graze quickly on small areas before moving them on. [27:05] Mel's conclusion – There's a huge opportunity in the management of agriculture that can be utilised within carbon credit schemes. In addition to helping our economy by creating new jobs within this new approach to tackling emissions and storing carbon. Hopefully we'll see larger corporations investing in these sorts of schemes both here in the UK and abroad. If You'd like to learn more about Nature Broking and their solutions, check out their website. If you'd like to book a demo for the isologyhub, simply contact us and we'd be happy to give you a tour. We'd love to hear your views and comments about the ISO Show, here's how: ●     Share the ISO Show on Twitter or Linkedin ●     Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

The Adviser Podcast Network
How this broker created The Brokers' Bible

The Adviser Podcast Network

Play Episode Listen Later Mar 26, 2024 18:10


Property should come before Prada, that's the mantra of Victorian-based broker Katherine Persoglia. The founder of the Property Before Prada brokerage and creator of The Brokers' Bible, sat down with The Adviser live on stage at the Better Business Summit 2024 in Melbourne – run in partnership with NAB – to unpack her secrets to success and why she created a platform to streamline policy research. In this episode of Elite Broker, tune in to find out: How she went from broker trainee to running two broking offices. The challenges she faces as a young woman in a male-dominated industry. What The Brokers' Bible helps brokers do. And much more!

The Core Report
#245 Stockmarkets Recover, More Experts Advising Caution On Midcaps

The Core Report

Play Episode Listen Later Mar 15, 2024 22:37


On today's episode, financial journalist Govindraj Ethiraj talks to Sneha Poddar, AVP Research, Broking and Distribution at Motilal Oswal Financial Services as well as Anil Matai, former CEO of Pharmaceuticals at Novartis India, Former Managing Director at Zydus Healthcare and current Director General of the OPPI (Organisation of Pharmaceutical Producers of India).SHOW NOTES(00:00) Stories Of The Day(01:00) Stockmarkets Recover, More Experts Are Advising Caution On Midcaps.(08:19) Fitch Ratings Raises India Growth Forecast To 7% For Next Year.(09:32) Russia's Oil Revenues Fall As India Pulls Back(10:44) India Cuts Petrol, Diesel Prices By Rs 2(11:09) Ranjit Shahani, Former Novartis Vice Chairman, Whose Life And Times Tracked India's MNC Pharmaceutical IndustryFor more of our coverage check out thecore.in--Support the Core Report--Join and Interact anonymously on our whatsapp channelSubscribe to our NewsletterFollow us on:Twitter | Instagram | Facebook | Linkedin | Youtube

The Tortoise Podcast
Broking Bad

The Tortoise Podcast

Play Episode Listen Later Mar 12, 2024 34:18


Modern brokerage firms in the City are an echo of another age. Not just because they still rely on people - rather than technology - to facilitate trade, but also because they have never shaken off the reputation of a culture of excess and bad behaviour. The City regulator, the FCA, has been aware for years that there's an issue with some broking firms. This is the story of what happens behind closed doors in one company.To find out more about Tortoise:Download the Tortoise app - for a listening experience curated by our journalistsSubscribe to Tortoise+ on Apple Podcasts for early access and ad-free contentBecome a member and get access to all of Tortoise's premium audio offerings and moreIf you want to get in touch with us directly about a story, or tell us more about the stories you want to hear about contact hello@tortoisemedia.com Hosted on Acast. See acast.com/privacy for more information.

The Adviser Podcast Network
How Gary Rock has been cooking up a storm in broking

The Adviser Podcast Network

Play Episode Listen Later Feb 20, 2024 45:48


After a career as a chef, Nectar Mortgages broker Gary Rock has found the recipe for success in serving up appetising mortgage deals for his clients. In this episode of Elite Broker, the seasoned ACT-based broker catches up with host Annie Kane to reveal how he's carved out a career in the broking space over the last 23 years. Tune in to find out: How he's mastered the art of making the mortgage process stress-free. How he's structured his team to manage the ebbs and flows of loan writing. Why 23 might be his lucky number. And much more!

The Adviser Podcast Network
New Broker: How this tradie created the building blocks for success

The Adviser Podcast Network

Play Episode Listen Later Feb 13, 2024 29:01


Alex Gee, director and mortgage broker at Kingfisher Finance Group, entered the broking industry during the pandemic but has already settled more than $100 million. In this episode of New Broker, tune in to find out: How he prepared to make the jump into broking. The tech and processes he follows to stay on top of his workload. Why he's already preparing to recruit. And much more!

Business Breakdowns
Arthur J. Gallagher: Insurance Broking - [Business Breakdowns, EP.148]

Business Breakdowns

Play Episode Listen Later Feb 7, 2024 46:29


I'm Zack Fuss. Today we're breaking down Arthur J. Gallagher, a global insurance brokerage. AJG was established in 1927 by Arthur James Gallagher and is now one of the largest insurance brokerages by revenue, exceeding $10 billion. AJG competes with the likes of Marsh McLennan, Aon, and Willis Towers Watson.  To break down Gallagher, I am joined by Mike Hayward, a portfolio manager at WCM Asset Management. During this conversation, we discussed the company's successful acquisition strategy, the strength of the insurance brokerage industry, and how the shifting industry dynamics will impact the durability of its competitive advantage. Please enjoy this breakdown of A. J. Gallagher. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. ----- This episode is brought to you by 10 East. 10 East is a platform where qualified investors can co-invest on a deal-by-deal basis across private equity, private credit, real estate ventures, and other one-off opportunities typically unavailable through traditional channels. It's no surprise that founders, executives, and portfolio managers from leading investment firms are using 10 East to diversify their personal portfolios. Their level of sourcing and diligence is institutional grade. To learn more, check out 10east.com. ----- Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes. Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @JoinColossus | @patrick_oshag | @zbfuss | @ReustleMatt | @domcooke Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes: [00:00:00] First question - What AJG is and what they do  [00:03:28] Value chain and key components of the insurance industry  [00:06:03] Gallagher's business segments and specialty  [00:08:58] Their defensibility and competitive edge [00:13:22] Stickiness and noteworthy retention rates [00:17:06] Why the market undervalues their stickiness  [00:19:19] Their acquisition strategy and its role in ongoing, consistent growth   [00:25:20] What ‘The Gallagher Way' really means and company history  [00:29:52] Overview of the financial model and structure [00:34:09] Potential risks to Gallagher's continued success  [00:39:21] Industry regulation and how they can affect the business  [00:42:46] Lessons for investors and operators Learn more about your ad choices. Visit megaphone.fm/adchoices

Insight Exchange by L.E.K. Consulting
Internationalisation of Commercial Insurance Broking — The Next Wave of Consolidation?

Insight Exchange by L.E.K. Consulting

Play Episode Listen Later Feb 7, 2024 12:29


In this episode, we explore the next wave of consolidation in commercial insurance broking and the dynamics driving this global trend. Our host, L.E.K. Consulting Manager Marcela Santacoloma, is joined by L.E.K. experts who offer valuable insights into the international consolidation thesis and its significance.L.E.K. Partner Sam Halliday and Managing Director Gigi Wong shed light on the drivers behind the consolidation of insurance brokers in domestic markets and the shift towards international expansion. They discuss the value-creation opportunities and shareholder perspectives involved in this strategy. Delving into the intricacies of direct and best practice synergies, they highlight the critical enablers of successful integration in a cross-border buy-and-build strategy.Key Points/Topics Covered:Consolidation and transformative M&A in commercial insurance broking marketsDrivers of and value-creation opportunities in international consolidation strategyDirect and indirect synergies in international consolidationKey enablers of successful integration in a cross-border buy-and-build strategyThe impact of technology stack on internationalisation for insurance brokersJoin us as we delve into the complexities and opportunities of the internationalisation of insurance brokers.Connect with our experts on LinkedIn:Sam Halliday, Partner, L.E.K. Consulting: https://www.linkedin.com/in/sam-halliday/Gigi Wong, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/gigiytwong/Marcela Santacoloma, Manager, L.E.K. Consulting: https://www.linkedin.com/in/marcelasantacoloma/ Visit L.E.K. Consulting at https://www.lek.com/

The Adviser Podcast Network
New Broker: Why this Ironman thinks broking is a marathon, not a sprint

The Adviser Podcast Network

Play Episode Listen Later Jan 30, 2024 38:28


Lee Pattison, principal of Blue Lion Lending, made the leap from banking to broking in 2021, but it was his training for an Ironman that led him to rethink how he approaches his broking journey. In this episode of New Broker, tune in to find out: How Mr Pattison set up and runs his business. The importance of setting challenges and having a coach. What he aims to achieve in 2024. And much more!

The Adviser Podcast Network
How this broker creates relationships that last

The Adviser Podcast Network

Play Episode Listen Later Jan 16, 2024 55:15


Over his 10-year career, Luke Harborne of IFA Mortgages has been delighting clients with his proactive approach to broking and smiling service. In this episode of Elite Broker, we catch up with the Sydney-based broker to explore what he has for his second decade of broking, the importance of mentorship, and what he thinks could be brought in to make broking better. Tune in to find out: How he creates genuine client relationships that stand the test of time. His journey from mentee to mentor. His top tips for finding new business. And much more!