COVER Magazine

COVER Magazine

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COVER is the original intermediary publication in the South African & African insurance markets, we provide Quality editorial content by industry experts which allows readers to stay at the forefront of developments in the industry, gain technical knowledge & be exposed to brands operating in their…

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    • Nov 19, 2025 LATEST EPISODE
    • weekdays NEW EPISODES
    • 13m AVG DURATION
    • 434 EPISODES


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    Latest episodes from COVER Magazine

    Balancing Risk and Reward: Thabo Twalo's Approach to Underwriting

    Play Episode Listen Later Nov 19, 2025 15:09


    Join Tony from Cover as he interviews Thabo Twalo, Chief Underwriting Officer for Sanlam Broker Solutions, about the intricacies of risk management in the commercial underwriting process. Thabo discusses the four primary aspects of risk management: risk selection, risk sharing, risk management expectations, and risk capacity allocation. He delves into the implementation of these strategies, focusing on surveys, housekeeping, and technological requirements like tracking devices. Thabo also emphasizes the importance of broker training and client participation in managing risks effectively and shares insights on industry skill shortages and the evolving role of brokers in the insurance market.

    How Vitality is Rewriting the Rules of Life Insurance - Riaan van Reenen - Discovery Life

    Play Episode Listen Later Nov 19, 2025 10:50


    In this insightful interview, Tony from Cover speaks with Riaan van Reenen, CEO of Discovery Life, about the crucial role of life expectancy in life insurance. They discuss global life expectancy trends, the impact of lifestyle choices on health and longevity, and how Discovery Life's Vitality program incentivizes healthy living. The discussion extends to the benefits for policyholders, the insurance company, and society, emphasizing the importance of personalized health journeys powered by AI. This episode is a must-watch for anyone interested in the intersection of health, insurance, and innovation.

    Staying Relevant in a Rapidly Changing World - Herman Scheepers, CEO of Renasa Insurance

    Play Episode Listen Later Nov 19, 2025 11:30


    Join Tony from Cover as he interviews Herman Scheepers, CEO of Renasa Insurance, about the critical challenges leaders face in a rapidly changing world. Amidst economic uncertainties and technological advancements, Herman discusses the importance of staying relevant, integrating new technologies, and addressing cybersecurity threats. He delves into strategies for motivating staff, recognizing their contributions, and upskilling to keep pace with innovation. Learn how Renasa benefits from being part of the TIH group, leveraging broader talent pools and sharing ideas to navigate the evolving insurance landscape effectively.

    Navigating the Great Wealth Transfer: A New Era for Financial Advisors -Khanyi Nzukuma of Glacier

    Play Episode Listen Later Nov 19, 2025 17:49


    In this episode, Tony speaks with Khanyi Nzukuma, CEO of Glacier by Sanlam, about the Great Wealth Transfer—a major global trend involving the shift of trillions of dollars from Baby Boomers to younger generations. They discuss the significant challenges and opportunities this transition presents for financial advisors, particularly in engaging with tech-savvy millennials. The conversation also covers the unique situation in South Africa where wealth is distributed across various jurisdictions, necessitating complex estate planning and robust financial structures. Learn how Glacier by Sanlam is helping advisors navigate these complexities with specialized solutions and products.

    Achieving Excellence: An Interview with Financial Planning Finalist Theoniel McDonald

    Play Episode Listen Later Nov 19, 2025 11:21


    In this episode, Tony from Cover interviews Theoniel McDonald, Head of Financial Planning and Wealth Manager at Wealth Associates. They discuss Theoniel's journey from owning a computer business to becoming a top financial planner, his passion for financial planning, and his recent achievement of becoming a finalist in the Financial Planner of the Year competition. Theoniel shares insights on the evolution of the financial planning industry, the importance of regulations, the role of technology, and his commitment to education. He also talks about the challenges and rewards of his profession, the significance of building lasting client relationships, and his vision for the future.

    Woman of impact interview-Michele Jennings

    Play Episode Listen Later Nov 19, 2025 12:19


    In this episode, Tony from Cover speaks with Michele Jennings, the Chief Executive at glu, about her inspiring journey in leadership. Michele shares her experiences, challenges, and the pivotal moments that shaped her career. She emphasizes the importance of mentorship, shared value in business, and her approach to fostering a supportive and inclusive work culture. Michele also discusses the unique challenges women face in leadership roles and offers advice for aspiring female leaders. Tune in to learn about Michele's thoughts on innovation, particularly the role of AI in future business growth.

    The Baobab Advantage: Strength, Growth, and Resilience Thokozile AIE 2025

    Play Episode Listen Later Nov 19, 2025 17:44


    growth resilience baobab advantage strength
    Credit Insurance: The Unsung Hero of Business Growth - Gideon Bochedi - Credit Guarantee

    Play Episode Listen Later Nov 19, 2025 10:48


    Join Tony as he converses with Gideon Bochedi, the Interim CEO of Credit Guarantee Insurance Corporation (CGIC). They delve into the intricacies of credit guarantee insurance, covering its purpose, market conditions, challenges faced by underwriters, and the significance of data in predicting economic outcomes. Gideon also explains the role of brokers and the specialized skills required in the credit insurance sector, along with CGIC's contribution to supporting business liquidity and growth in uncertain economic times. An insightful discussion for anyone interested in the financial and insurance industries.

    From Workshop to Practice: Hollard's Role in Rugby Risk Management - Elna van Wyk -Hollard

    Play Episode Listen Later Nov 19, 2025 10:44


    In this in-depth conversation, Tony from Cover speaks with Elna van Wyk, Chief Operating Officer at Hollard Group, about the recent concussion workshop held with the South African Rugby Union (SARU) and MyPlayers. They discuss the importance of understanding concussion, the role of insurers in sports, and the initiatives taken to ensure player safety and premium sustainability. Elna shares valuable insights on injury prevention, the acceptance of new technologies like the intermental mouth guard, and the income protection cover provided by Hollard to professional rugby players. This episode highlights the collaborative efforts among medical professionals, insurers, and sports organizations to enhance the management of high-risk sports like rugby.

    Insights into the Future: A Comprehensive Interview with Thomas Kieck of Tial Technologies

    Play Episode Listen Later Nov 18, 2025 23:01


    In this episode, Tony from Cover engages in a detailed discussion with Thomas Kieck, Business Development Director at Tial Technologies. They explore the rapidly evolving landscape of short-term insurance administration, focusing on the integration of AI, machine learning, and omni-channel sales platforms to add value for brokers and end customers alike. Thomas reflects on the industry's changes over the past 25 years, discusses the challenges and opportunities of operating in different markets like South Africa and Mauritius, and emphasizes the importance of data integrity, client training, and hyper-personalization. He also shares insights on the future potential of AI and technology in transforming the insurance sector.

    Career Pathways, Cultural Insights, and Leadership in Insurance: Dan Moeti's Journey with Hollard Group Risk

    Play Episode Listen Later Nov 18, 2025 21:50


    Tony at Cover speaks with Daniel Moeti, the Executive Head of Business Development at Hollard Group Risk. Dan shares his extensive career journey from a small town in the Free State, through various educational achievements, to becoming a prominent figure in the insurance industry. He provides insights into his leadership style, the importance of group risk insurance, and advice for young professionals. Dan emphasizes the value of continuous learning, understanding the market, and the collaborative nature of effective leadership.

    Innovating Insurance: Danny Collins Discusses X'S Sures Beginnings, Offerings, and Future

    Play Episode Listen Later Nov 18, 2025 18:30


    Join Tony from Cover as he sits down with Danny Collins, the founder and CEO of X'S Sure. Danny shares the origin story of X'S Sure, from its inception in 2004 to its growth over the past two decades. They discuss the innovative solutions X'S Sure offers to cover gaps in traditional policies, such as excess cover, tire insurance, and more. Danny also touches on the challenges of maintaining relevance in a competitive market, the importance of strong broker relationships, and hints at exciting future developments for the company. Don't miss this insightful conversation packed with valuable industry insights and entrepreneurial wisdom.  

    Leadership and Growth: Insights from Yvonne Perumal of Liberty Group

    Play Episode Listen Later Nov 13, 2025 12:17


    Join Tony from Cover as he interviews Yvonne Perumal, the Head of Group Legal at Liberty within the Standard Bank group. In this engaging discussion, Yvonne shares her career journey, emphasizing the importance of curiosity, confidence, and mentorship. She talks about transitioning from legal roles to business development in Africa, the value of strategic networks, and balancing high-profile work with personal well-being. Yvonne also offers insightful advice for women in the early stages of their careers and highlights her commitment to mentor future legal talents. Don't miss her tips on leadership, growth, and making an impact in the financial and legal sectors.

    Understanding Credit Guarantee Insurance in South Africa: An Interview with Kgolagano Zaza Leola

    Play Episode Listen Later Nov 13, 2025 12:53


    Join Tony from Cover as he speaks with Kgolagano Zaza Leola, the Head of Collections at Credit Guarantee Insurance Corporation. In this insightful conversation, Kgolagano shares her experiences and expertise, discussing the economy's current pulse, the challenges SMEs face, and the essential skills needed in the credit insurance industry. Kgolagano also provides a personal glimpse into her career journey, her passion for helping businesses navigate difficult times, and future aspirations for both her and the company. Learn about the misconceptions around credit guarantee insurance and the impactful role this corporation plays in supporting businesses across South Africa.

    The Competitive Edge in Financial Planning: Insights from Nicola Langridge

    Play Episode Listen Later Nov 13, 2025 14:28


    Join Tony from Cover as he interviews Nicola, a 2025 Certified FPI Financial Planner of the Year & Wealth Manager at Private Client Holdings. Nicola shares her excitement about the recognition, her motivation for entering the contest, the rigorous process involved, and her journey in financial planning. They discuss the importance of continuous learning, holistic financial planning, and the profession's evolving nature. Nicola also reveals her passion for education and how her diverse background has enriched her career. Tune in for valuable insights into the standards and challenges faced by today's top financial planners.

    Understanding the Impact of Sanctions on Global Business: Insights from LexisNexis Risk Solutions

    Play Episode Listen Later Oct 28, 2025 14:59


      Tony from Cover Magazine interviews Vincent Gaudel from LexisNexis Risk Solutions about the rising importance of sanctions lists on businesses. The discussion covers key findings from a recent report on major sanctions lists, especially in light of the war in Ukraine, trends in sanctions actions, and the implications for financial services. Vincent shares insights on the complexity of compliance, the significance of US secondary sanctions, and the state of financial services in South Africa in relation to the gray list. This conversation sheds light on the critical need for effective compliance processes to maintain financial integrity globally.

    Understanding Health Trends and Claims Statistics with Dr. Marion Morkel | Cover Magazine

    Play Episode Listen Later Oct 28, 2025 23:31


      In this insightful episode, Tony from Cover Magazine sits down with Dr. Marion Morkel, Chief Medical Officer at Sanlam, to discuss the latest trends in health and insurance claims statistics. They delve into key observations such as the rise in cardiovascular and cancer claims, the impact of diseases of lifestyle, and the concerning increase in younger people making claims. Dr. Morkel also highlights the important role of early diagnosis and lifestyle management, especially in the context of a growing awareness among the younger population. This conversation sheds light on how these trends affect the insurance industry and offers valuable lessons for both health professionals and the general public.

    Supercar Spectacle: The Thrill of Hole-in-One Prizes

    Play Episode Listen Later Oct 28, 2025 10:07


    Inside the Excitement of IUM Golf Day: Planning, Prizes, and Partnerships In this episode, we delve into the intricacies behind IUM Golf Day, an event meticulously planned and executed by an in-house marketing team. Learn about the unique allure of multiple chances to win luxury cars, the extensive planning involved, and how the event fosters industry relationships. Discover insights on insurance practices and the integration of advanced technology to support brokers and clients alike. Join us as we explore how face-to-face interactions and strong partnerships set this company apart in the competitive landscape.

    Exploring Global Insurance Trends with Omar Gemei - Marsh

    Play Episode Listen Later Sep 29, 2025 12:27


    In this episode of the Cover Mindshift Series, Tony interviews Omar Gemei, the head of Global Placement and Bowing at Marsh for India, Middle East, and Africa. Omar discusses the recent 4% decline in commercial insurance market rates as reported in the Q2 Marsh Global Insurance Index, attributing the decline to increased competition and higher market capacity. He highlights the specific trends in the South African market, noting even greater rate reductions for large, risk-managed clients due to competition between local and London wholesale markets. Additionally, Omar touches on the resilience of the EA region's casualty market compared to the US. He also explains the growing role of alternative risk financing through self-insurance and captive insurance, particularly among sophisticated, multinational companies. The discussion extends to the dynamic cyber insurance market, where increased competition and better understanding of risks have led to declining rates in South Africa. Omar addresses concerns about the industry's capacity to underwrite cyber risks, emphasizing the significant learning and experience gained over recent years.

    Navigating Financial Futures with Elke Brink - PSG Wealth.

    Play Episode Listen Later Sep 29, 2025 12:51


    n this interview, Tony from Cover speaks with Elke Brink, a wealth advisor at PSG Consult. Elke discusses her unexpected path to a career in finance, her educational journey, and the impact of earning her CFP designation. She shares insights on building client trust, particularly as a young female advisor, and the importance of continuous learning in the ever-changing financial landscape. Elke emphasizes the significance of starting early to build a client book and maintaining a holistic understanding of financial planning. The discussion also touches on the benefits of working with a reputable brand like PSG Wealth.

    Mind Shift Series: Deep Dive into Agricultural Insurance with Western National's Jan-Hendrik Botha

    Play Episode Listen Later Sep 29, 2025 15:40


    In this episode of the Mind Shift series, Tony interviews Jan-Hendrik, head of underwriting at Western National Insurance, about the challenges and importance of agricultural insurance. They discuss the current state of insurance penetration in the farming community, the evolving risks due to operational changes like diversification into processing and manufacturing, and the significance of full disclosure. The conversation emphasizes the crucial role of brokers in helping farmers understand and mitigate risks, ensuring comprehensive coverage and compliance with regulations. Specific issues such as non-disclosure, joint ventures, and the integration of new infrastructure like solar panels and cold storage are also covered.

    In-Depth: Understanding Risk Surveys in the Insurance Industry with Gavin Horne

    Play Episode Listen Later Sep 29, 2025 39:20


    Join Tony from Cover as he engages in a comprehensive discussion with Gavin Horne, a seasoned senior underwriter at R&SA, about the importance of risk surveys in the insurance industry. Throughout their conversation, Gavin sheds light on the intricacies of conducting risk surveys, the critical role they play in assessing and pricing insurance, and the responsibilities of insurers, brokers, and clients in this process. Gain valuable insights into how thorough risk assessments lead to better-informed underwriting decisions, improved insurance terms, and enhanced client relationships. Don't miss this in-depth exploration of one of the most vital aspects of modern insurance.

    Momentum's Stellar Year: Jeanette Marais on Leading Success

    Play Episode Listen Later Sep 29, 2025 25:36


    In this episode, Tony from Cover interviews Jeanette Marais, Group CEO of Momentum, discussing the company's exceptional financial results and strategic initiatives. Jeanette highlights the diversified success of Momentum's nine businesses, with notable achievements despite minor setbacks in Africa. The conversation touches on the company's impact strategy, emphasis on collaboration across business units, and efforts to grow its advice footprint. Jeanette also talks about the turnaround in the short-term insurance segment and shares insights into the future of the industry amid economic and political uncertainties. The interview underscores the importance of financial advice and Momentum's commitment to client-focused strategies.

    Income Continuation: The Cornerstone of Financial Security - Daniel Stoch, Discovery

    Play Episode Listen Later Sep 29, 2025 16:06


    In this discussion, Tony from Cover interviews Daniel Stoch, Head of Research and Development at Discovery, focusing on the growing significance of income continuation benefits in the insurance industry. Daniel emphasizes the essential role of income protection, particularly for younger individuals, by outlining that future income is a significant financial asset that should be safeguarded. He discusses industry trends and claim statistics, revealing that Discovery paid out substantial amounts in income protection claims and holds significant reserves for ongoing claims. They also touch on the types of common claims, such as musculoskeletal issues and cancer, and the impact of these claims on different age groups. The conversation highlights the importance of holistic financial planning, combining life cover, disability cover, severe illness cover, and income protection. Additionally, the positive impact of Discovery's Vitality program on reducing claim risks and promoting healthier behaviors is discussed.

    Building Bridges in Estate Solutions: A Discussion with Steve Piper

    Play Episode Listen Later Sep 29, 2025 14:51


    In this conversation, Tony from Cover interviews Steve Piper, head of underwritten intermediary sales at Hollard Life Solutions, about their new product, Hollard Estate Solutions. The innovation aims to simplify estate planning for financial advisors and clients by providing a comprehensive, digital, and user-friendly platform. This platform not only creates a will but also calculates the cost of death and the impact on the family, helping advisors offer better, more informed advice. The discussion delves into the market needs, the challenges of estate planning, and the alarming statistics of South Africans without valid wills. The platform is designed to reduce administrative burdens on advisors, offering optionality in executorship, and ensuring an ongoing review of clients' estate plans to adapt to changes in their lives.

    Bridging Legacy Systems with Digital Solutions: The Sapiens Approach

    Play Episode Listen Later Sep 10, 2025 9:03


    In this episode, Brent sits down with Kali Bagary,  VP for Business Development – Africa and Nordics, at Sapiens, to discuss significant breakthroughs in AI-driven data migration for insurers. They delve into how AI is reducing risks, costs, and time for complex legacy data migrations, particularly in long-term insurance policies. The discussion covers the benefits of clean, accurate data for operational efficiency, cross-selling, and customer experience. They also explore the challenges of integrating legacy systems with digital portals and the new skills required to leverage these opportunities, with a look at exciting developments Sapiens is working on, including a fully automated digital platform and innovative underwriting solutions.

    Advisor Challenges and Opportunities: Daniel van Andel's Perspective

    Play Episode Listen Later Sep 3, 2025 23:10


    In this episode, Tony interviews Daniel van Andel, Head of Platform and Advisor Proposition at Allan Gray, to discuss the current challenges and opportunities facing financial advisors in South Africa. They explore findings from a recent industry barometer report, touching on topics such as compliance, succession planning, fee structures, business growth, technology adoption, and the evolving role of behavioral coaching in financial advice. Daniel shares insights on how advisors are adapting to regulatory changes, leveraging technology, and focusing on their core value to clients. The conversation provides a comprehensive look at the trends shaping the advisor landscape and offers practical perspectives for professionals navigating this dynamic industry.

    Mind Shift Series Brokers and Beyond: Darryl Grater Explores New Paths in Insurance Distribution

    Play Episode Listen Later Sep 3, 2025 15:58


    In this episode of "Mind Shift Series," host Tony from Cover interviews Darryl Grater, Chief Growth Officer at Discovery Insurer and Vitality Drive International. They discuss the evolving landscape of insurance distribution in South Africa, highlighting the central role of brokers, the impact of technology and data-driven solutions, and the increasing regulatory and compliance challenges facing the industry. Darryl emphasizes the importance of strategic partnerships between insurers and brokers, the need for specialized and client-centric approaches, and the growing focus on risk management and advisory services. The conversation also explores how both large and small brokers are adapting to digital transformation and the ongoing shift in client expectations.

    Exploring Guidewire's Impact on the Broker Industry

    Play Episode Listen Later Sep 3, 2025 13:35


    In this episode, Tony interviews Leo Holesgrove, Guidewire's South Africa lead, about the evolving role of brokers in the insurance industry and how Guidewire's technology is shaping their future. They discuss the increasing demand for digital, seamless insurance experiences, and how Guidewire's platforms help brokers streamline workflows, improve efficiency, and enhance client relationships. Leo shares real-world case studies from Canada, Argentina, and the UK, illustrating how Guidewire's solutions have driven broker engagement and satisfaction globally. The conversation also explores future trends such as automation, AI, and omnichannel engagement, emphasizing the importance of robust, flexible platforms for brokers to remain competitive and deliver value in a rapidly changing environment.

    AI meets insurance, transforming the industry with intelligent technology

    Play Episode Listen Later Jul 22, 2025 19:22


    Gary Tessendorf, regional director at Sapiens, shares how artificial intelligence is revolutionising the insurance industry across South Africa and Sub-Saharan Africa. Drawing from real-world deployments, the interview highlights: Embedded AI Across the value chain: AI is no longer an add-on - it's integrated into core systems like underwriting, claims, and policy administration Real-Time underwriting & personalisation: Tools now offer brokers a 360-degree customer view, enabling tailored pricing and faster decisions Data migration breakthroughs: AI is de-risking complex legacy data migrations, with South African insurers leading global examples Local market dynamics: Insurers are pursuing both large-scale transformations and agile, modular experiments to test and scale AI capabilities Ethical & responsible AI use: Focus is on optimisation, not downsizing, with embedded guardrails ensuring safe deployment Solving real problems: From fraud detection to dynamic pricing, AI is being applied to high-impact use cases with measurable results Closing the skills gap: Demand for AI talent is growing, and Sapiens is helping bridge the gap with global expertise AIE's Role in Innovation: The African Insurance Exchange fosters meaningful dialogue, partnerships, and strategic planning Conclusion: AI is not a future concept -it's a present-day differentiator. Sapiens is helping insurers unlock its full potential with the right tools and guidance.

    Efficiency, Innovation & Execution: Cardinal's Tech Roadmap

    Play Episode Listen Later Jul 21, 2025 17:15


    In this insightful conversation, Graham Harvey, CEO of Cardinal, shares how the company is navigating the complex realities of insurance technology. From compliance pressures to double data capture, Cardinal's tools aim to simplify and streamline broker workflows. Graham unpacks how their Super User Forum ensures client-driven innovation, and how new acquisitions in claims, self-service, and surveying enhance broker value. While AI is still in its “show me the money” phase, real traction is happening in digital transformation and robotic automation. Execution, not just innovation, is where Cardinal believes true value lies. 

    Engineering Insurance Under Pressure: A Sector Adapting to Change

    Play Episode Listen Later Jul 21, 2025 21:28


    In this episode, Tony sits down with Mark Barrow, Executive Head for South Africa and National Marketing Manager at Mirabilis, to unpack the shifting terrain of construction and engineering insurance. From an oversupply of capacity in small to medium projects, to ESG pressures, treaty reinsurance constraints, and the impact of global disruptions, Mark offers a grounded yet optimistic view of the market. He also shares insight into government infrastructure projects, the role of PPPs, and growth opportunities in mining and across Africa. If you're in insurance, underwriting or infrastructure development, this is essential listening. 

    Old School service, modern outcomes: The DGC Glass growth journey

    Play Episode Listen Later Jul 21, 2025 6:21


    Mind Shift Podcast Series: Claudia Sass on Modernizing Insurance with IT and Cloud Solutions

    Play Episode Listen Later Jul 21, 2025 11:12


    Understanding Cloud, Data Analytics, and Insurance with Claudia Sass Join Tony from Cover in this Mind Shift podcast as he interviews Claudia Sass, Business Development Manager at Sapiens, about her extensive background in the IT industry, cloud computing, and data analytics. Claudia shares insights on the critical role of cloud in managing big data, the evolution of data analytics, and the impact of cloud adoption on the insurance industry. Discover how companies can leverage cloud services and data analytics to drive business innovation and sustainability. Don't miss this insightful conversation about the future of data, technology, and insurance.

    Building Trust: How Metropolitan Is Transforming Financial Conversations

    Play Episode Listen Later Jul 9, 2025 17:36


    n this episode, Tony from Cover talks with Lindiwe Gumede, the Chief Marketing Officer of Metropolitan, about the shifting consumer needs in the insurance industry over the past five years, particularly in light of the COVID-19 pandemic. They discuss the importance of transparency in insurance policies, the role of digital tools, and Metropolitan's initiatives like the Metropolitan Collective Shapers program and financial literacy programs aimed at empowering communities. The conversation also covers how the company has adapted its communication strategies to ensure clients receive reliable and digestible information.

    Building Resilience: Peter Tshiguvho Discusses Challenges in the Insurance Sector

    Play Episode Listen Later Jul 9, 2025 16:15


    Join Tony from Cover as he catches up with Peter Tshiguvho, CEO of Metropolitan, to discuss the evolving landscape of the insurance industry. They delve into the main challenges like geopolitical issues, economic conditions, and the role of digitalization and AI. Peter emphasizes the need for re-skilling, staying agile amidst change, and maintaining team alignment. They also explore the importance of building a strong foundation and staying adaptable to remain competitive. This conversation provides valuable insights into managing change, attracting talent, and strategizing for the future.

    Demystifying Transactional Risk Insurance in Africa

    Play Episode Listen Later Jul 3, 2025 22:37


    In this episode, Tony speaks with Luke Sutton, Head of Transactional Risk Insurance at Marsh, about the evolving landscape of transactional risk insurance, particularly in Africa. They unpack what this form of insurance entails, its growing relevance in M&A deals, and how the product has become more accessible and proportionate over time. Luke also shares insights from Marsh's latest Transactional Risk Insurance Report, touching on claims trends, sectoral growth, and how early engagement and broker support can help facilitate smoother, lower-risk transactions for both buyers and sellers across the continent. 

    Driving Trust in the Warranty Market: Veritas Lands in South Africa

    Play Episode Listen Later Jul 3, 2025 16:29


    Veritas Global Protection has launched in South Africa, bringing with it a new approach to vehicle warranty products. In this conversation with Tony, Country Manager Petrus Potgieter and Operations Manager Lorenzo Farelo share insights into the local and global warranty landscape, growing market demand, and Veritas's mission to provide true peace of mind. With unique offerings like market value-based payouts on mechanical breakdowns, they're changing the rules in a space often plagued by fine print and mistrust. Learn how Veritas aims to bridge the trust gap and create real value for South African motorists, brokers, and dealers. 

    Future-Proofing Insurance: The Strategic Use of Data

    Play Episode Listen Later Jul 3, 2025 11:28


    In this episode, Tony reconnects with Angus to explore how real-time data, IoT, wearables, and AI are shaping the future of insurance. They unpack the transformative impact of technology on risk management, pricing, customer engagement, and fraud prevention. Angus discusses the need for strong data security, compliance with POPIA, and balancing innovation with regulatory obligations. He also explores how smaller insurers can tap into affordable tools like Power BI to stay competitive. From predictive insights to climate change response, this episode provides a forward-looking perspective on how data is driving strategic decision-making across the industry.   

    Breaking Down Silos: Data's Role in Risk Management - Part 1

    Play Episode Listen Later Jul 3, 2025 9:54


    In this insightful conversation, Tony from COVER Magazine speaks with Angus Black of BarnOwl Just Data Solutions about the growing importance of data in the insurance industry. They explore how data is moving from a reactive to a proactive tool for risk management, the value of predictive analytics, and how silos, legacy systems, and a skills gap present ongoing challenges. Angus emphasizes the need for unified data platforms and discusses how data can help insurers stay competitive and innovative. This is a must-listen for anyone interested in how data is transforming the way risk is understood and managed in insurance. 

    FISA's Vision: Transforming Fiduciary Services in South Africa

    Play Episode Listen Later Jul 3, 2025 12:04


    In this insightful episode, Tony speaks with Louis van Vuren, the CEO of the Fiduciary Institute of South Africa (FISA). Louis shares critical updates on FISA's recent activities, including changes in legislative compliance concerning trust management, issues with the Master's Office, and the significance of enduring powers of attorney. Additionally, Louis discusses the upcoming 15th Annual FISA Conference, its exciting lineup of speakers, and the key themes to be addressed, such as fiduciary opportunities in today's complex world. Join us for an essential conversation for anyone involved in fiduciary services and the financial industry.

    Advice Round Table - Episode 1

    Play Episode Listen Later Jun 24, 2025 24:09


    Advice Round Table with Aldert Brink - Episode 2

    Play Episode Listen Later Jun 24, 2025 13:14


    Classic Cars, 4x4s & More: How Cross Country Protects Passionate Collectors

    Play Episode Listen Later Jun 4, 2025 12:32


    Cross Country has spent 24 years developing a niche insurance offering that goes beyond traditional motor cover. Specialising in 4x4 vehicles, classic cars, and adventure-driven policies, the company stands out for its deep understanding of client passions. Whether covering rare vintage vehicles or supporting adventurous off-roaders, Cross Country ensures seamless protection, including repatriation, emergency medical assistance, and tailored risk solutions. By working closely with brokers and exclusive clubs, they've built a reputation for delivering personalised, value-driven cover. Their approach isn't just about insuring assets—it's about safeguarding the entire lifestyle that comes with them. 

    Specialist Lines: The Future of Broker Success

    Play Episode Listen Later Jun 4, 2025 14:39


    Join Tony from COVER as he speaks with Austin Mpandawana, the Manager for Specialist Lines at Renasa. In this insightful conversation, Austin discusses the evolving role of brokers in the commercial motor insurance space, the growth of specialist lines, and the vital partnership between Renasa and its brokers. They explore how brokers are adapting to new challenges, such as fleet management and risk mitigation, and how Renasa is supporting them with specialised products and tools. Tune in for valuable insights into the future of commercial motor insurance and the evolving landscape for brokers. 

    Rethinking Transport Risk

    Play Episode Listen Later Jun 4, 2025 14:31


    In this thought-provoking discussion, Tony van Niekerk chats with Mike Mgodeli, Managing Director of RTUSA, about the transformation of South Africa's public transport and e-hailing sectors. They explore how mobility is evolving through co-creation between taxis, e-hailing platforms, and fleet operators—offering new opportunities and challenges for insurers and brokers. Mike shares fresh insights into vehicle access, risk management, and the need for more flexible insurance products. If you're in insurance, tech, or transport, this is a must-listen conversation about how innovation is reshaping how South Africans move. 

    Tech-Driven Efficiency: How INSRAP is Transforming Insurance Replacements

    Play Episode Listen Later Jun 4, 2025 20:37


    In this discussion, we explore how INSRAP, part of Admin Plus, is revolutionising insurance claims fulfillment. Cameron Clark (Business Executive) and Alan Kinloch (General Manager) join us to discuss how their tech-driven approach is cutting claim costs by up to 33% while reducing processing times to under 24 hours.   They explain how real-time pricing, automated updates, and a national supply network are transforming the way brokers and insurers handle claims. If you're in the insurance industry and want to learn how claims fulfillment is being streamlined for speed and savings, this is a must-listen! 

    Why Plant Hire Insurance Needs More Than Just a Motor Policy

    Play Episode Listen Later Jun 4, 2025 17:33


    In this insightful conversation, Tony from COVER Magazine chats with Fergus McNamara, Director at FDM Engineering Underwriters, about the complexities of plant insurance and the challenges faced by the construction industry. They explore the key differences between plant insurance and motor vehicle policies, the risks of absconding, and how FDM's policy offers unique features like fixed depreciation and market value protection. With practical tips on risk management and insights into the current construction market, this discussion is a must-listen for brokers, insurers, and anyone involved in construction insurance. 

    Unlocking Opportunities in the Heavy Commercial Vehicle Insurance Market

    Play Episode Listen Later Jun 4, 2025 13:59


    Join Hilmar von Mansberg, Managing Director at Ownsurance, as he shares the journey of building one of South Africa's largest independent heavy commercial vehicle (HCV) insurance brokerages. From humble beginnings as a one-man brokerage to becoming a leader in the HCV sector, Hilmar discusses the importance of specialization, building partnerships, and the evolving transport market. Gain valuable insights into the growing HCV insurance landscape, how brokers can benefit from partnerships, and the dynamic role Renasa has played in his business growth. Tune in to hear about the evolution of Ownsurance and the future of HCV insurance. 

    Trading, Tech & Trust: Inside the Broking World

    Play Episode Listen Later Jun 4, 2025 13:15


    In this episode, MJ Givens Kgasi, analyst at global brokerage firm Octa, joins Tony to unpack the evolving world of trading and broking. From the shift to mobile-first platforms and the role of liquidity providers to the importance of regulation and rapid execution, MJ gives listeners a grounded look into what it really takes to trade successfully in today's volatile markets. He also highlights Octa's mission to democratise access to trading, especially in emerging markets like South Africa, while addressing the growing need for financial education and infrastructure to combat scams and empower users. 

    Life Cover in Dollars: A Game Changer for Global South Africans

    Play Episode Listen Later May 21, 2025 19:45


    In this insightful podcast, Tony speaks with Harry Joffe, Head of Legal at Discovery Life, about the increasingly popular Dollar Life Plan. Designed to meet the needs of globally mobile South Africans, the product allows policyholders to take out and pay for life cover in US dollars. Harry Joffe unpacks the practicalities of premium payments, estate planning advantages, and innovative uses of foreign trusts and offshore payments. This conversation provides valuable insight for financial advisors and clients navigating cross-border financial needs, estate duty implications, and long-term financial security.    Key Points from the discussion: Dollar-denominated life cover addresses offshore estate planning needs.  Clients can pay via SDA or directly from offshore funds.  Premiums are affordable, starting at $50/month.  Policy is issued from Guernsey and pays to offshore bank accounts only, making it exempt from South African estate duty.  Offshore structures like trusts, companies, and foundations can own the policy.  Discovery offers a “short-form trust” for simplified, cost-effective estate planning. Practical for covering offshore estate taxes (e.g., UK or US situs tax). Used increasingly by middle-class families, not just high-net-worth clients. Vitality members can receive a 50% discount on premiums based on the exchange rate. 

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