Podcast appearances and mentions of jackie huba

Hey Love! Cette semaine j'ai eu envie de te partager les lectures qui m'ont le plus aider à créer une communauté de followers engagées ! Voici les liens pour te procurer les lectures: Dot com secrets de Russel Brunson https://www.dotcomsecrets.com?cf_affiliate_id=1194279&affiliate_id=1194279 Monster Loyalty: https://www.amazon.ca/-/fr/Jackie-Huba/dp/1591846501/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1646334306&sr=8-1 One Million Followers : https://www.amazon.ca/-/fr/Brendan-Kane-ebook/dp/B07B26Q19V/ref=sr_1_1?crid=2FFNLXF9GPCNC&keywords=one+million+followers&qid=1646334364&s=books&sprefix=one+million+foll%2Cstripbooks%2C63&sr=1-1 Stories that Stick: https://www.amazon.ca/-/fr/Kindra-Hall/dp/140021193X/ref=sr_1_2?crid=3TD90JLRJM2TM&keywords=stories+that+stick&qid=1646334398&s=books&sprefix=stories+%2Cstripbooks%2C64&sr=1-2 Viens me partager ce que tu as vécu pendant l'épisode: https://www.instagram.com/martinewilky/

It's never too late to reinvent yourself…but no, I'm not referring to myself becoming a talk show host. I'm talking about my guest tonight at 9pm EST, Jackie Huba, who will discuss her journey from corporate marketer to author/speaker to starting a political nonprofit to managing celebrity drag artists. Yes, celebrity drag artists. Maybe we'll get a cameo tonight? Then fellow Pittsburgh Steelers fan, Fanzo will share his weekly crypto, NFT and metaverse segment, followed by our creator, Tanyé SøL. Oh what a night! Have any questions for Jackie or want a shoutout on air? You can potentially ask your question live or get a shoutout using $JAFFE coins which you can purchase via my creator coin link: rally.io/creator/JAFFE I'll also be giving away $JAFFE coins every episode to viewers who tune in live. My NFT has just launched and by buying this limited edition art, you'll get the e-book, as well as access to pre-tapings, audition and reunion shows. And more. Find out at nft.rally.io/jaffejuice Watch full episodes at youtube.com/c/josephjaffeisnotfamous. Subscribe at bit.ly/subscribetotheshow Learn more about your ad choices. Visit megaphone.fm/adchoices

Only a handful of your clients will ever become the staunchest advocates for your business. These “one-percenters” or “customer evangelists” are the ones who will bring more people in the fold for you. Yet so many businesses take these people for granted. Do you have a healthy relationship with yours? This is but one of the many surprising things that business owners can learn from the one and only Lady Gaga. Former drag performer and Little Monster Jackie Huba unpacks this Gaga magic for everyone in her book “Monster Loyalty” and created the term “customer evangelism” to describe the Little Monster phenomenon. In this conversation, he shares with Jesse Cole how that magic can be replicated in any business. Listen in and learn how a pop star’s success can be a game-changing example for your business growth.   Love the show? Subscribe, rate, review, and share! Here’s How » Join the Business Done Differently community today: findyouryellowtux.com Business Done Differently Facebook Business Done Differently Twitter Business Done Differently YouTube Do You Stand Out? Take The Yellow Tux Quiz

Jackie Huba is the Founder and Executive Director of Drag Out The Vote, a national, nonpartisan, nonprofit organization that registers, educates and turns out voters with the art and activism of drag. She is also the author of the RuPaul-endorsed Fiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen, which helps people become more self-assured and fearless at work and in life. Making TED Talk history, her presentation “Unleash the Power of Your Inner Drag Queen” was the first ever TED Talk to be done by a female drag queen. She is an expert in marketing and customer loyalty, penning three books on these subjects including Monster Loyalty: How Lady Gaga Turns Followers into Fanatics. A Forbes.com contributor, Jackie is also a sought-keynote speaker, addresses global audiences from New York to New Zealand. Drag Out The Vote™ is a nonpartisan, nonprofit organization that works with drag performers to promote participation in democracy. We educate and register voters at drag events online and offline, by organizing local and national voter activations. Led by fierce drag kings and queens across the nation, we advocate for increased voter access and engagement in 2020 and beyond. Website: dragoutthe.vote Instagram/Twitter/Facebook: @dragoutthevote --- Send in a voice message: https://anchor.fm/steven-cuoco0/message Support this podcast: https://anchor.fm/steven-cuoco0/support

After receiving a fan letter regarding a listener potentially opening up their relationship? Eric & Michael provide advice/ and in-depth look at polygamy vs monogamy.

How do you start a social movement, and what can drag queens teach you about confidence?Join Laura Gassner Otting as she hosts this episode of LGOtv with special guest, Jackie Huba - Civic Activist, Confidence Creator, Drag Aficionado 1:55 - How does a person go from being a kid to doing a TEDx in drag?3:36 - "I understood what it meant to be a super-fan from the smallest, smallest age."5:18 - "We were big Devo fanatics!"8:16 - "You are playing a character in this world all the time, and you don't even think about it."9:55 - "I found RuPaul's Drag Race."13:20 - Power Priming your brain.15:40 - "Some of it is delusion!"25:42 - "I have a new talk, but I'm going to come out in my drag persona."25:38 - "I had no idea how this corporate audience was going to react to this."32:00 - Creating Drag Out the Vote33:25 - "When I realized, after the election, that a hundred million people didn't vote and could have made a difference in so many different ways, I was possessed."35:13 - "What would Lady GaGa do?"42:43 - Jacki Huba appeared on The Daily Show45:12 - "Fundraising was going so well until March."45:55 - Shared Sacrifice49:32 - Tell me who your favorite Drag Queens are?LinksInstagram: jackiehubahttps://www.facebook.com/JackieHubaAuthorhttps://www.linkedin.com/in/jackiehubainstagram.com/dragoutthvotetwitter.com/dragoutthevotewww.dragoutthevote2020.orghttps://secure.qgiv.com/event/vote2020/account/1001678/RuPaul's Drag Race: http://www.vh1.com/shows/rupauls-drag-raceFiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen: https://www.amazon.com/Fiercely-You-Fabulous-Confident-Thinking-ebook/dp/B01C6JJSJQ/ref=sr_1_1?dchild=1&keywords=jackie+huba&qid=1600194453&sr=8-1Lady Trinity's Fundraiser: https://secure.qgiv.com/event/vote2020/account/1001678/Drag Out the Vote on the Daily Show: https://www.youtube.com/watch?v=8lTpRVl6XIELady Trinity's Youtube Channel: https://www.youtube.com/channel/UC-mnlxBRZwIA6JofthF3L-AWashington Post Best Selling Author and Motivational Keynote Speaker, Laura Gassner Otting, inspires people to push past the doubt and indecision that keep great ideas in limbo because her presentations make listeners think bigger and accept greater challenges that reach beyond their limited scope of belief.She delivers strategic thinking, well-honed wisdom, and perspective generated by decades of navigating change across the start-up, nonprofit, political, as well as philanthropic landscapes. Laura dares listeners to find their voice, and generate the confidence needed to tackle larger-than-life challenges. She leads them to seek new ways of leading, managing, and mentoring others.

What are you willing to do to stand out? How many chances will YOU take? Will you reinvent an entire product category, just to be different?  Lady Gaga would and she did. And keynote speaker and author Jackie Huba tells the story of the most unusual Lady Gaga perfume in her presentations. You’ll hear all about it on this glamorous episode of Standing Ovation as Jackie Huba takes the stage to share a story about Lady Gaga and her ground-breaking product. Find out about: Hear Jackie’s signature story about Lady Gaga’s perfume Why Jackie leaves the stage and goes into the crowd during her keynotes What Lady Gaga can teach you about customer loyalty and standing out How Jackie engages with her audience and gets people talking How Jackie’s story performs with different audiences and countries How Jackie uses a prop (the perfume) on stage How Jackie captures new stories to add to her keynotes The challenges that come when you tell personal stories on stage Key Quotes: “We need to create things worth talking about” “I spent months preparing (for TEDx) because I had to learn how to speak about these things without looking like a blubbering mess” Connect with Jackie Website (https://www.jackiehuba.com/) Facebook (https://www.facebook.com/JackieHubaAuthor) Instagram (https://www.instagram.com/jackiehuba/) Twitter (https://twitter.com/jackiehuba?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) LinkedIn (https://www.linkedin.com/in/jackiehuba) Watch Jackie’s TEDx Talk – (https://www.youtube.com/watch?v=KQbTvFHymLc) Please Support Our Show Sponsors: The sponsor of this episode is Content 10x (https://www.content10x.com/), the content repurposing experts who have a unique service just for speakers called Talk 10x, where they transform your presentation into a suite of unique content to help spread your message. Brand Builders Group can help you start building your personal brand by defining your message, clarifying your positioning, expanding your reach, and increasing your revenue! Just visit brandbuildersgroup.com/so (http://brandbuildersgroup.com/so) to request a free call! Want to get better at the business of speaking? If so, you need to attend a 3 Ring Circus bootcamp, a SYSTEM that anyone can use to get more gigs, get more repeat gigs, and increase their fees. Only 25 slots are available for every bootcamp and Clappers can get $500 off the 3 Ring Circus bootcamp if you go to www.3ringcircus.com (http://www.3ringcircus.com) and use the promo code STANDING. For more information and to explore the show click here (http://www.jaybaer.com/).

It's time to Drag Out The Vote!On this episode, we are joined by Jackie Huba (a.k.a Lady Trinity) to talk about her new organization, Drag Out The Vote. The non-partisan organization is working with drag performers to promote participation in democracy and is registering voters at drag events across the country. It is more important than ever before to exercise your right to vote & take a stand for what you believe in. To find out more, CLICK HERE to find resources on how to register, how you can become involved, and how to donate to keep their initiatives going!We also talk about "AJ and the Queen" on Netflix and in this week's "I'm So Excited," we highlight the Netflix glass-blowing competition "Blown Away" and The Fitness Marshall's YouTube channel.In this week's "Keto Korner," we share our Keto Cabbage Enchilada video, which can be found on our YouTube channel.

In this episode, we discuss: (5:07) Writing a book about Lady Gaga (9:04) The power of looking outside of your industry for innovation(11:55) Why it's critical to talk about things you find interesting(15:07) How we often create the things we need (16:30) RuPaul'd Drag Race helps Jackie reinvent and find become fierce(19:00) Jackie talks about doing drag at TEDx Vancouver(26:00) Jackie's drag mom schools us in confidence (29:40) The powerful thing that Jackie learned in writing Fiercely You (and my first OPRAH moment on The Mike Drop Moment)(33:30) Telling your critics to "Sashay Away" with Trixie Mattel (36:00) Jackie answers the call to create Drag Out the Vote(46:00) How Drag Out the Vote is helping with vote registeration Check out: Drag Out the VoteFollow Drag Out the Vote on InstagramLearn more about Jackie Huba

Ben McConnell and Jackie Huba are experts on the effects of word of mouth on customer loyalty. Forbes has called their work "the word of mouth gospel." In 2003, they released Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. The New York Times called it "the new mantra for entrepreneurial success. At last count, the book has been translated into seven languages. Their latest book is Citizen Marketers: When People are the Message, which the Wall Street Journal called "an insightful explanation of how the Internet has armed the consumer ­ which is to say everyone ­ against the mindless blather of corporate messaging attempts. Drop everything and read this book. Ben and Jackie are also the co-authors of the award-winning blog, Church of the Customer. With 135,000 subscribers, Church of the Customer ranks as one of the most popular business blogs in the world. As speakers, Ben and Jackie have delivered hundreds of keynote presentations about word of mouth, customer evangelism and social media at conferences and events for businesses and associations of all sizes, reaching more than 25,000 people. Their work in researching passionate customer loyalty has been profiled by the Wall Street Journal, the New York Times, Fortune, BusinessWeek, U.S. News & World Report, the Financial Times, and several thousand blogs. They are interviewed, here, by QRCA reviews editor, Kay Corry Aubrey.

My guest is Jackie Huba, the author of Fiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen. Jackie is going to tell us: •           Why drag queens can teach women so much about confidence•           The power of creating an alternate persona for business meetings•           The nonverbal behaviors you might not be aware of that are demonstrating your power or lack there of•           The psychological effects your clothes have on your performance•           And what the heck is dragersizing and why is it so powerful

Welcome to Season 3, Episode 5! This episode features Jackie Huba, public speaker and author of "Fiercely You". Our Leander Middle School chapter girls talk with Jackie about being unafraid and finding ways to be fiercely you.

I saw the movie A Star is Born, which stars Lady Gaga and all I can say is, “Wow.” Not only is she an amazing singer, but she is also an amazing actress. One thing you may not know about her though is she is also world-class at customer loyalty, which is the topic of this episode. Our guest is Jackie Huba. She has published three books on customer loyalty, including Monster Loyalty: How Lady Gaga Turns Followers into Fanatics. Another one of Jackie’s books is Creating Customer Evangelists: How Loyal Customers Become a Volunteer Salesforce. Jackie is a master at drawing profound insights from unexpected places and an expert in participatory marketing and cultivating word of mouth. She even coined the term customer evangelism. She is a sought-after keynote speaker and works with companies like Whirlpool, Dell and Kraft. I got to know Jackie well-over a decade ago back when we were both speaking for the American Marketing Association. She was also on the MarketingProfs Telesummit on Buzz Marketing that I have put together way back in 2006. I'm beyond excited to have her on the show. Get ready to dive deep into customer loyalty and help turn your customers into fanatics just like Lady Gaga does.

What is the ONE thing to focus on for business growth? We believe that ONE thing is customer loyalty – so, as we scale our business, that means our ONE thing is engaging with people like you. So we’ve been asking ourselves, how do we form a deeper, more meaningful relationship with every single one of you so that, ultimately, you become a raving fan and get a level of mastery on the content so that you can turn around and empower the people in your world? While we were asking these questions, Jay walked over to his bookshelf and pulled out a book. It was Monster Loyalty: How Lady Gaga Turns Followers Into Fanatics by today’s guest Jackie Huba, and it’s transforming the way we look at our business. So today we’re going to show you how Lady Gaga was able to build this passionate fan base and what lessons you can take and apply in your businesses. In this episode, you will learn... [4:35] What is loyalty? [11:35] How do you identify your one percenters? [26:30] How can you can become part of the community around your business and give them something to talk about? The ONE Thing to Implement From This Episode: So, after listening to this episode, you've been armed with a foundation for growth. Now, are you willing to go on the journey to becoming a master of building customer loyalty? If so, what habits do you or your business have to acquire that would make engaging those one percenters easier or unnecessary? Is it getting clear and focusing on your one percenters? Leading with your values? Building a community of those one percenters? Or generating something to talk about? Look at those four points and contrast them or compare them to what you're focusing on in your business right now. Are you focusing on the ONE thing that matters most? When we look at our business, that lead domino, that if we continue to knock that down over time will lead to extraordinary results, is you. If you see there is an opportunity but you’re struggling to come up with ideas for how to capitalize on it, one thing you can do first is read through Jackie’s book, Monster Loyalty, and write down 10 ways that you can implement each chapter. When you do that, you end up with this mind bank of things that you can do that will make building customer loyalty easier or unnecessary. We did this and it’s been extremely helpful. And if you genuinely feel like you are one percenters for The ONE Thing, please e-mail Geoff@The1Thing.com because we're always asking, what are we doing that's actually creating that type of engagement? And we would love to have a conversation. Links & Tools From This Episode Learn more at JackieHuba.com Connect with Jackie: Facebook | Twitter | LinkedIn Monster Loyalty: How Lady Gaga Turns Followers Into Fanatics AWESOME FREE RESOURCES FOR YOU! Get more support & accountability: Join the Living Your ONE Thing Community The Kick Ass Guide To Accountability Form your first power habit with your 66 Day Challenge Calendar Check out our awesome blog!

What is the ONE thing to focus on for business growth?   We believe that ONE thing is customer loyalty – so, as we scale our business, that means our ONE thing is engaging with people like you. So we’ve been asking ourselves, how do we form a deeper, more meaningful relationship with every single one of you so that, ultimately, you become a raving fan and get a level of mastery on the content so that you can turn around and empower the people in your world?   While we were asking these questions, Jay walked over to his bookshelf and pulled out a book. It was Monster Loyalty: How Lady Gaga Turns Followers Into Fanatics by today’s guest Jackie Huba, and it’s transforming the way we look at our business. So today we’re going to show you how Lady Gaga was able to build this passionate fan base and what lessons you can take and apply in your businesses.     In this episode, you will learn... [4:35] What is loyalty? [11:35] How do you identify your one percenters? [26:30] How can you can become part of the community around your business and give them something to talk about?   The ONE Thing to Implement From This Episode:   So, after listening to this episode, you've been armed with a foundation for growth. Now, are you willing to go on the journey to becoming a master of building customer loyalty?   If so, what habits do you or your business have to acquire that would make engaging those one percenters easier or unnecessary? Is it getting clear and focusing on your one percenters? Leading with your values? Building a community of those one percenters? Or generating something to talk about? Look at those four points and contrast them or compare them to what you're focusing on in your business right now. Are you focusing on the ONE thing that matters most?   When we look at our business, that lead domino, that if we continue to knock that down over time will lead to extraordinary results, is you.   If you see there is an opportunity but you’re struggling to come up with ideas for how to capitalize on it, one thing you can do first is read through Jackie’s book, Monster Loyalty, and write down 10 ways that you can implement each chapter. When you do that, you end up with this mind bank of things that you can do that will make building customer loyalty easier or unnecessary. We did this and it’s been extremely helpful.   And if you genuinely feel like you are one percenters for The ONE Thing, please e-mail Geoff@The1Thing.com because we're always asking, what are we doing that's actually creating that type of engagement? And we would love to have a conversation.   Links & Tools From This Episode Learn more at JackieHuba.com Connect with Jackie: Facebook | Twitter | LinkedIn Monster Loyalty: How Lady Gaga Turns Followers Into Fanatics   AWESOME FREE RESOURCES FOR YOU! Get more support & accountability: Join the Living Your ONE Thing Community The Kick Ass Guide To Accountability Form your first power habit with your 66 Day Challenge Calendar Check out our awesome blog!   -- The ONE Thing is produced by Podcast Masters

In today’s Bokeh podcast episode, wedding and portrait photographer Andrejka Hirschegger shares what she’s learned - not only about how to communicate effectively with a client - but ultimately how to lead them through an amazing experience with her business! Make sure to listen for tips that you can apply to your client communication today!The Bokeh podcast is brought to you by Photographer’s Edit: Custom Post-Production for the Wedding and Portrait Photographer. You can also subscribe to the Bokeh podcast on the Apple podcast app or add to your playlist on Stitcher. Show Notes: Website: andrejkaphotography.comInstagram: @andrejkaphotographyFacebook: andrejkaphotographyBook: Creating Customer Evangelists, by Jackie Huba and Ben McConnellSnack: Green Tea Kit Kats See acast.com/privacy for privacy and opt-out information.

In episode 35, Jackie talks to us about her experience becoming a female drag queen,  what Lady Gaga can teach us about loyalty, and how she learned to take risks with confidence.

Segment 1: Deb Gabor was born to brand. She is the founder and brand dominatrix of Sol Marketing, a brand strategy consultancy obsessed with building winning brand and author of Branding is Sex: Get Your Customers Laid and Sell the Hell Out of Anything.Segment 2: Jackie Huba is author of four best-selling books, including three on customer loyalty. Her book Monster Loyalty: How Lady Gaga Turns Followers into Fanatics was hailed by Publishers Weekly as “a thought-provoking, well-executed look at one of the biggest music sensations of this generation”.Segment 3: Randall Bell, PhD is a socio-Economist, keynote speaker, best-selling author and the expert in Success Research. He is the author of Me We Do Be: The Four Cornerstones of Success. He consulted on the World Trade Center, the Flight 93 Crash Site, the BP Oil Spill, Hurricane Katrina and the O.J. Simpson cases.Segment 4: Brendan Walsh is the Executive Vice President of American Express Global Commercial Payments. He is responsible for acquisition, growth and retention of small, middle market and large market companies in the U.S.Segment 5: Dan Walton is passionate about making tools to empower creators and communicators. He has created Cast.market that enables podcasters and potential sponsors to explorer the podcast landscape and track any show's popularity across time and geographic region. Sponsored by Nextiva.

"What's This Bitch Talking About?" this week: *more library ramblings....like a LOT of really specific library ramblings *I went back to my ex...the iPod Classic *Featured Pop Culture: Fiercely You by Jackie Huba *celebrating 20 years of Delerium's best album imho "Karma" What's This Bitch Talking About? is the podcast version of Mixtress Radio (airs every Friday from 7-11pm CST on mixtressrae.com) Most of the songs mentioned are contained in the Sestra Playlist, link above. 
 *website: mixtressrae.com *social medias: mixtressrae *email: mixtressradio@gmail.com *paypal: paypal.me/mixtressrae ($5 for a personal message, $10 for a business message)

Adam and Jeannie discuss how to get the best results when you complain as a customer. What do you gain when you complain? We talk a lot about how to handle customer complaints, but we’re switching it up a bit today! We’ve all had those experiences that leave us so steamed, we just want to unload a verbal clip on the next employee who comes our way. But there’s a big difference between getting actual support and just getting your way from service reps, managers and supervisors.  Though most of us prefer to do business with companies that “get it,” sometimes it’s not practical to stop patronizing the drug store right around the corner or the cable provider we’re contracted with. If the overall experience still works for us, there are ways to make the parts that don’t more bearable, or even inspire positive change. The sad truth is, not every company we deal with is as customer-focused as we are. So how can we get the best results, without making a bad experience worse? How can we stand up for ourselves without creating tense relationships for the long-term? We don’t need to walk on egg shells with companies that don’t provide a good experience, but applying a few customer-centric practices to advocate for ourselves can help them see the value in listening to us and maintain healthy relationships. Working towards better experiences for everyone is sometimes a two-way street, and just expecting reps to “take it” from us is not part of the recipe. Adam and Jeannie have some great tips to help you complain in ways that help create better experiences all around. Listen in! Related Content 360Connext® post, 3 Ways to Win Big When Customers Are Furious Customers That Stick® post, How to Be a Good Customer: 16 Ways to Not Be a Jerk Episode Episode 001: Apple Store Lady, Jackie Huba, and Heathrow Airport 198: (Tip) No Cost Ways to Please Unhappy Customers We’re on C-Suite Radio! Check it out for more great podcasts Sponsor message: Give your team the customer service training they deserve Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.   Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Since Lady Gaga tweeted her support for RuPaul’s Drag Race many years ago, fans have been clamoring to get Mother Monster on Mama Ru’s show. Well hold on to your weaves hennies, cause on the season premiere, Lady Gaga walks into the workroom like any other contestant to join the 13 queens (and one mysterious 14th goil).It’s a huge win for drag queens and for RuPaul’s Drag Race, and it beautifully brings an artist full circle whose roots comes from the New York City drag scene.Today, Jackie Huba, author of two books on Lady Gaga and drag queens joins us to talk about how successful drag queens turn their followers into super fans and what you can learn from these gals to make your own business and life a sparkling success.

Adam and Jeannie celebrate our 200th episode by sharing actionable takeaways and thought-provoking quotes from some of our most inspiring guests. 200 strong and growing! We’re thrilled to announce our 200th episode, so we thought we’d bring you highlights from some of our prominent themes and inspiring thought leaders! From robots taking over the world to driving customer-focused change, we’ve worked hard to bring you guests and topics to help facilitate your success in today’s business world.  Content is king One of our favorite subjects, we just couldn’t share enough with you! Content marketing is all the rage, but it’s not just about pumping out compelling ads. It’s a vital part of the customer journey, and when misunderstood, it can damage customer relationships. We’ve brought you some of the very best minds in content creation and marketing, so you can produce and share content that provides instant value and connects seamlessly with your true customer journey. “Empathy is the most valuable marketing skill.” – Andy Crestodina Customer-focused innovation and tech Technology is taking over a lot of our tasks in business, but make no mistake- successful innovation is driven by customers’ needs. From artificial intelligence to the user experience, we’ve interviewed some of the best names in understanding what customers really need from tech, and what they’ll want next. Where does your tech intersect with customer service, and how does it affect the overall customer experience? “It's coming! …you can wait, or you can get in now and do it at a comfortable pace…” – Robert Scoble Culture, team-building and change Your customers keep changing, so to stay (or become) successful, your organization must change along with them. But how do you know what to change, and when? How can you facilitate change without turning your culture upside-down, alienating customers, and succumbing to pushback from employees? We’ve interviewed leading change experts, as well as customer service and customer experience revolutionaries, to help you take a smarter approach to customer-focused change. These guests have led some of the most successful teams in the world into change initiatives that get measurable results. Take advantage of their success stories and time-tested processes! “…the order of priority: Help your customer; Help your co-worker; Do your job.” -Amy Downs Thank you! We’d like to thank all our guests for making Crack the Customer Code a success! We’re sad we couldn’t feature more of our favorites, but that would be an immense download! They have all brought us unforgettable insights and immeasurable value.  And many, many thanks to our listeners, for sticking with us through our own changes, offering your great comments, support and suggestions. Let us know who you’d like us to interview, and what you’d like to learn about next! Sponsor Message: Free Webinar March 21st Align your brand promises with customer perceptions and the true experience delivered.   Do you know how to deliver the superior customer experience you visualize? We will help your team become a force for positive change, starting with a customer-centric mission. Jeannie Walters and the 360Connext team help companies across industries and around the globe develop unique and scalable customer-focused missions. And now they're offering the same set of actions to their community for free!   You need a compass for making astounding changes in the customer experience, and a way to break down the silos that are in your way. Develop a mission around consistently delivering excellent experiences, and make your employees proud to be on board. Visit CXWebinar.com to sign up for free. Featured episodes Customer-focused content 001: Apple Store Lady, Jackie Huba, and Heathrow Airport 140: Bryan Kramer, The Art of Shareology 027: Customer Experience Fragmentation, Ann Handley, and #1 Cochran Automotive 019: Writing for Machines, Andy Crestodina, and Personalized Robots 023: Creating Community, Mark Schaefer, and Keurig K-Cups Innovation and tech 174: Robert Scoble, Augmented Reality and the Fourth Transformation 116: Terry Brock, Growing Your Business with Tech 032: Cable Customer Service and Luis Serpa Team-building and change 193: Amy Downs, Customer Success 144: Eddie Turner, Facilitating Change 180: John DiJulius, The Customer Service Revolution   Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Do you ever feel like you're holding yourself back? Not being your most confident, bold and unabashedly you for fear of “being too much?" Who better to learn from about being unapologetically you than drag queens! Today we're talking about what you can learn about growing, managing and owning your confidence from drag queens to be fiercely you. Jackie Huba challenges people to express the best in themselves while teaching them effective ways to market their brand. She is the author of three books on customer loyalty, including Monster Loyalty: How Lady Gaga Turns Followers into Fanatics which she previously discussed on our show. Jackie has a unique perspective, and her ideas are always thought provoking. A former IBM executive, Jackie has been helping people build confidence, take risks, and live more fearlessly by harnessing the transformative art of drag. Her most recent book Fiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen centers on her interviews with the world's top drag queens and her experience doing drag as a female character, aka the amazing Lady Trinity. Jackie translated her work into a dazzling, unforgettable TEDx Talk-Vancouver in 2015. Making TED Talk history, her presentation “Unleash the Power of Your Inner Drag Queen” was the first ever TED Talk to be done by a female drag queen and pushed the boundaries to help change lives.   Highlights - Five Keys to Fierce Power of personal transformation Stepping into the persona of who you want to be Developing confidence What would a drag queen do?   Resources Acuity Scheduling Integrate! Acuity automates your appointments, cancellations, reminders & even payments with one(non-frustrating) click. No more back and fourth, missed meetings, no shows or multiple calendars to manage! Get your special 45-days free trial(typically 14 days). Grammarly Getting your point across in business can be tricky. Grammarly uses a browser extension to check your text for spelling and grammatical errors anytime you write something online to help you avoid mistakes in comments, tweets, and status updates. Get access to your own personal editor 24/7! Free Webinar: I'll be sharing how to leverage your creative side and use it as an advantage in business. Join me for my free webinar, How To Succeed In Business Marketing Yourself and Your Talent. Register go to cwwebinar.com or text warrior to number 33444 to unleash your creative thinking to propel your business forward. Guest Contact - Website  Twitter  Facebook  LinkedIn  Book Fiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen  Enter The Queendom     Mentions- ”We're all born naked, and the rest is drag.” RuPaul “When you become the image of your own imagination it is the most powerful thing you can do.” RuPaul   Gift: Are YOU a Creative Warrior? Find out and take the Creative Warrior Assessment for FREE ($10 Value) 

Welcome to episode #527 of Six Pixels Of Separation - The Mirum Podcast. Jackie Huba had it all (and still does). She had three bestselling books on marketing and customer loyalty (please tell me that you own Monster Loyatly - her book on Lady Gaga, Citizen Marketers and Creating Customer Evangelists), while becoming one of the more popular public speakers on the subjects. Then, her personal live changed, and she began questioning the work that she was doing. She needed to find another level of confidence. She found that in the drag queen movement. Through research and personal interest, she uncovered something truly fascinating: drag queens are incredibly adept at transforming into, bold personas for performance. There is a direct lineage between that skill and our personal/professional life. Enter: Fiercely You - Be Fabulous and Confident by Thinking Like a Drag Queen. It's her latest book, and a shift in how she wants to think about her personal brand and her business model. Tons of interesting insights, from my good friend, Jackie (whose drag persona is Lady Trinity - awesome name). Enjoy the conversation...    Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #527 - Host: Mitch Joel. Running time: 47:56. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Jackie Huba. Fiercely You - Be Fabulous and Confident by Thinking Like a Drag Queen. Monster Loyatly. Citizen Marketers. Creating Customer Evangelists. Follow Jackie on Twitter. Follow Lady Trinity on Twitter. This week's music: David Usher 'St. Lawrence River'. Get David's song for free here: Artists For Amnesty. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #527 - Host: Mitch Joel. Tags: advertising podcast audio blog blogging brand business blog business book business model business podcast citizen marketers creating customer evangelists customer loyalty david usher digital marketing digital marketing agency digital marketing blog drag drag queen facebook fiercely you google itunes j walter thompson jackie huba jwt lady gaga lady trinity leadership podcast management podcast marketing marketing blog marketing book marketing podcast mirum mirum agency mirum agency blog mirum blog monster loyalty personal brand public speaker public speaking social media twitter wpp

You better believe it! Lady GaGa knows how to build customer loyalty with values and meaning. Beyond her exceptional ability to stand up and stand out, Lady GaGa gets how to step way outside of what is to create something new and exciting consistently. Today we're talking about how Lady Gag turns followers into fanatics. Jackie Huba is a keynote speaker and the author of three books on customer loyalty: Monster Loyalty: How Lady Gaga Turns Followers into Fanatics, Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force and Citizen Marketers: When People are the Message. Jackie is a Forbes.com contributor, writing about customer loyalty and word of mouth marketing. A TEDx speaker, who's work is featured in the Wall Street Journal, the New York Times, BusinessWeek, and Advertising Age. She is an 11-year veteran of IBM, resides in Austin, Texas and as you'll hear an exceptional communicator. Highlights - Leading with values Building customer loyalty The 80/20 rule reinterpreted Inspiring your marketing creativity Making your customers feel like rock stars Resources - Free Webinar: I'll be sharing how to leverage your creative side and use it as an advantage in business. Join me for my free webinar, How To Succeed In Business When You're Marketing Yourself and Your Talent. Register here[cwwebinar.com] or text warrior to number 33444 to unleash your creative thinking to propel your business forward. Getting your point across in business can be tricky. Grammarly uses a browser extension to check your text for spelling and grammatical errors anytime you write something online to help you avoid mistakes in comments, tweets, and status updates. Get access to your own personal editor 24/7! http://tr.grammarly.com/SHQD Regain time and transform your commute, workout or chores into fun, productive ME TIME! Audible books are offering a free audio book, try it, like it and stay or cancel and keep your free Audible book. Go to http://www.audibletrial.com/Warrior Guest Contact - Website: http://jackiehuba.com/ Twitter: https://twitter.com/jackiehuba Facebook: https://www.facebook.com/JackieHubaAuthor/ LinkedIn: https://www.linkedin.com/in/jackiehuba Books: Monster Loyalty: How Lady Gaga Turns Followers into Fanatics http://amzn.to/1Vwtl3J Creating Customer Evangelists: How Loyal Customers Become a Volunteer Salesforce http://amzn.to/1VU99Zu Citizen Marketers: When People Are the Message by Jackie Huba, Ben McConnell http://amzn.to/1MSN3UF Mentions - Poke the Box: When Was the Last Time You Did Something for the First Time? http://amzn.to/1WlD8Zb Seth Godin Steelers Fan Club of Austin https://www.facebook.com/SteelersAustin/ Taylor Swift http://taylorswift.com/ Maker's Mark https://www.makersmark.com/ Are YOU a Creative Warrior? Find out and take the Creative Warrior Assessment for FREE ($10Value) Lady Trinity Warrior Quote - “Today obscurity is the enemy.”

How can you leverage customer complaints? Today’s guest shares highlights from his new book, Hug Your Haters, and additional insights from the extensive research it’s based on. Understanding the science of complaint What if you could survey thousands of individuals to find the “who, what, where, why and how” of customer complaints? Jay Baer has partnered with Edison Research to do just that, and he has written his new book “Hug Your Haters” based on intensive study of thousands of consumers. Jay Baer discusses the concept he calls “the Hatrix,” which breaks complainers down into categories. Jay also shares some shocking facts about what complaining customers expect by channel, and how the outcome can change depending on which channel is used to answer a complaint. How does the technology your customers use affect the outcome of their complaints? The differences can be more profound than you think. The findings from Jay’s research far exceed what he was able to fit in his new book. But you’re in luck! Jay shares some of his unrevealed findings in this episode, along with some valuable insights about embracing and leveraging customer feedback. Jay says customer complaints are a source of “free market research.” The best part is that the insights come from your own real customers. Are you ready to tap into this valuable resource? Listen to this episode to find out where to start. About our guest Jay Baer is a digital business expert, global keynote speaker, and the New York Times bestselling author of Youtility. He has advised some of the most iconic brands and organizations in the world, including Nike, Best Buy, and The United Nations. He is also a contributor to Inc., Entrepreneur, and Forbes. His Convince & Convert Media division produces the world's #1 content marketing blog, and multiple award-winning podcasts. For more information see www.hugyourhaters.com. Connect with Jay Twitter LinkedIn Facebook Jay’s website Convince & Convert Related Content Hug Your Haters book website (Check out special promotions on Jay’s book!) Edison Research Customers That Stick® post, Why Do People Take Pleasure in Customer Service Horror Stories? 360Connext® post, Hug Your Haters: A Groundbreaking New Book by Jay Baer Episode 001: Apple Store Lady, Jackie Huba, and Heathrow Airport Episode 017: Customer Feedback, Mohamed Latib, and Progressive Insurance Sponsor Message: Give your team the customer service training they deserve Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com.    Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Monster Loyalty How Lady Gaga Turns Followers into Fanatics by Jackie Huba Famous for her avant-garde outfits, over-the-top per­formances, and addictive dance beats, Lady Gaga is one of the most successful pop musicians of all time. But behind her showmanship lies another achievement: her wildly successful strategy for attracting and keeping insanely loyal fans. She’s…

RuPaul may have told Trixie Mattel to sashay away three times, but fans of Drag Race have all said- chanté, you stay- in our hearts! Thanks to her doll-like makeup, her quirky sense of humor and her willingness to tirelessly engage fans, Trixie has a brand that’s peaked the interest of the business world.Forbes, a business magazine, recently wrote about what businesses can learn about connecting to their loyal customers by looking at how America’s top drag queens like Trixie relate to their super fans.Today Trixie Mattel joins us to talk about why it’s so important to say yes to everything, the taping of Drag Race’s season finale and how to get media (like us) interested in what you do.Jackie Huba with some of her favorite business savvy queens: Katya Zamolodchikova, Ginger Minj and Trixie Mattel. Photos: Jackie Huba. Jackie Huba with some of her favorite business savvy queens: Katya Zamolodchikova, Ginger Minj and Trixie Mattel. Photos: Jackie Huba.Also joining us is business writer Jackie Huba whose latest book, Monster Loyalty: How Lady Gaga Turns Followers into Fanatics, outlines how the pop diva built her massive loyal following and what she can teach businesses about building passionate customer loyalty.FEATURED BOOK:Jackie Huba – Monster Loyalty: How Lady Gaga Turns Followers into Fanatics: A Memoir: Amazon

In this episode… Why customers are so frustrated An interview with Jackie Huba, author of Monster Loyalty: How Lady Gaga Turns Followers into Fanatics Customer Zero – Can you tell someone customer service is easy while giving bad customer service?   Why Are Customers so Frustrated? The Apple Store lady, as the media labeled her, is a lady that was extremely upset, slamming her hand on her baby stroller because her expectations were not met when arriving to the Apple store. In the video you can hear her shout, “I was told by Apple Care that I could walk in the store and get my part.” Jeannie and Adam weigh in on why she embodies how we all feel.  Jeannie shares that in any customer forum we see the same thing over and over “you promised” and a lot of what we as people want is to feel heard when the promise is not delivered. Discussion begins at 03:42.   Interview: Jackie Huba Jackie shares with us that she was inspired to write Monster Loyalty first because of Lady Gaga’s music. But after looking past her music and noticing what she does with her fans, Jackie started adding Lady Gaga into her presentations and received really great feedback. When we asked Jackie what businesses can learn from Lady Gaga, her answer was simple, “make your customers feel like rock stars!” Moreover, she advises  businesses to focus on their “one percenters.” She says businesses have to focus on keeping the customers they have and get them talking about how they are doing a great job.  Make sure to listen in to find out what Jackie is doing with drag queens! Interview begins at 07:21.   Customer Hero, Customer Zero In this segment, we discuss organizations or people who are either Customer Heroes or Customer Zeroes. Today, we have a Customer Zero. Find out what happened when Jeannie traveled to London for a customer experience conference and had a not so good customer experience at Heathrow Airport. Discussion begins at 15:20.   People, Places, and Things from the Podcast:  The Apple Store Lady – The viral Vine video of an upset lady when visiting an Apple store. Jackie Huba – Jackie Huba is the author of Monster loyalty: How Lady Gaga Turns Followers into Fanatics. Connect with Jackie on her website, Twitter and Facebook. Heathrow Airport – Where Jeannie experienced a customer zero experience.   Take care of yourself, and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to episode #371 of Six Pixels Of Separation - The Twist Image Podcast. It feels like I have known Jackie Huba forever. She's a master at understanding, talking about, writing about and teaching about customer loyalty. She's written a batch of bestselling business books like, Creating Customer Evangelists and Citizen Marketers. She's been at it for a long time. She's been talking about a lot of the things that the smart brands are finally doing... but Jackie was talking about it long ago. Most recently, she published a new book, Monster Loyalty - How Lady Gaga Turns Followers into Fanatics. Don't mistaken this for another book about how brands need to turn customers into fans. It's not. It's about something much more powerful and that much deeper. Enjoy the conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #371 - Host: Mitch Joel. Running time: 47:31. Please send in questions, comments, suggestions - mitch@twistimage.com. Hello from Beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the Blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter.  Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! In conversation with Jackie Huba. Monster Loyalty. Creating Customer Evangelists. Citizen Marketers. Follow Jackie on Twitter. This week's music: David Usher 'St. Lawrence River'. Get David's song for free here: Artists For Amnesty. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #371 - Host: Mitch Joel. Tags: advertising podcast blog blogging brand business book business podcast citizen marketers creating customer evangelists customer loyalty david usher itunes jackie huba marketing podcast monster loyalty podcast podcasting

33voices interviews Jackie Huba, author of Monster Loyalty.

Word of mouth is often called the most powerful form of advertising. But the concept perplexes many small businesses. What is it? How does it work? Can it be controlled? In this episode of Power to the Small Business, word-of-mouth expert Jackie Huba provides some answers to those questions. Jackie is the author (with Ben McConnell) of Creating Customer Evangelists and Citizen Marketers. She believes that customer evangelism should be a primary concern of your business. Huba advises that you build word of mouth in to the DNA of everything you do in business. See complete show notes on the blog: http://themarketingspot.blogspot.com/2008/09/word-of-mouth-tips-from-jackie-huba.html

Welcome to episode #47 of Six Pixels Of Separation - The Twist Image Podcast. There are some killer word of mouth marketing insights here. This includes a very special What Is Your Blog And/Or Podcast? and a twelve minute tea-induced chat with Rob Cottingham from Social Signal. C.C. Chapman even makes me blush. Enjoy this conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #47 - Host: Mitch Joel. Running time: 51:41. Audio comment line - please send in a comment and add your voice to the audio community: +1 206-666-6056. Please send in questions, comments, suggestions - mitch@twistimage.com. Hello from Beautiful Montreal. From Mass To Grass - The Word of Mouth Marketing Conference. CMA - Canadian Marketing Association. Thursday, April 12th, 2007 - Holiday Inn On King. Jackie Huba co-author of Citizen Marketers: When People are the Message. Church of the Customer Blog. Creating Customer Evangelists. One Red Paperclip - Kyle McDonald. The Secret Live - The Power Within - April 13th - Toronto, Ontario. Audio Comment - Francis Wooby - Wooby Communications. Audio Comment - Daniel Kimoura. Audio Comment - Martin Nish - Taron Interactive. PodCamp Calgary anyone? Let Martin know. Greenfields Report with Bernie Goldbach - Podcasting.ie. Open Coffee. Anyone ever heard of open coffee? OpenCoffee.ning.com. Tea with Rob Cottingham - Social Signal - 12 minute conversation. What Is Your Blog And/Or Podcast? World Rock Paper Scissors Society - Douglas Walker. Webwalker. Theme courtesy of Mark Blevis from Canadian Podcast Buffet and Podcasters Across Borders. Six Points of Separation - Six Tips For Word of Mouth Marketing Success: Raise the bar. Be original. Integrity. Community. Seed. Walk it back. Six Pounds of Sound - music from C.C. Chapman of Managing The Gray, Accident Hash and U-Turn Café. Fly Over Marketing - Most Valuable Podcast. The Gentlemen - "Show Me How You Rock and Roll". Please join the conversation by sending in questions, feedback and ways to improve Six Pixels Of Separation. Please let me know what you think or leave an audio comment at: +1 206-666-6056. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #47 - Host: Mitch Joel. Tags: cc chapman Rob Cottingham Social Signal word of mouth word of mouth marketing

Welcome to episode #46 of Six Pixels Of Separation - The Twist Image Podcast. Reflections on Power Within Montreal, regrets about not going to PodCamp NYC, looking forward to the Canadian Marketing Association's From Mass To Grass Word Of Mouth Marketing Conference and all of your audio comments and insights. Welcome to the audio community. Enjoy this conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #46 - Host: Mitch Joel. Running time: 50:27. Audio comment line - please send in a comment and add your voice to the community: +1 206-666-6056. Please send in questions, comments, suggestions - mitch@twistimage.com. Hello from Beautiful Montreal. Clip of Inside PR #53. Recap of The Power Within Montreal event. Speakers included Bill Clinton, Anthony Robbins and myself along with Jerry Greenfield (Co-founder of Ben & Jerry's), Terry Savage (personal finance expert), Irshad Manji (best selling author of The Trouble with Islam Today) and Mike Lipkin. PodCamp NYC. Audio Comment - Joseph Jaffe - Jaffe Juice - Across The Sound. From Mass To Grass - The Word of Mouth Marketing Conference. CMA - Canadian Marketing Association. Thursday, April 12th, 2007 - Holiday Inn On King. Jackie Huba co-author of Citizen Marketers: When People are the Message. Church of the Customer Blog. Creating Customer Evangelists. One Red Paperclip - Kyle McDonald. Kyle appears on The Client Side Podcast with Michael Seaton - Scotiabank. Foreword Thinking - The Business and Motivational Book Review Podcast Episode 2 is now live featuring Robin Sharma - The Greatness Guide and The Monk Who Sold His Ferrari. Audio Comment - Mark Blevis - Canadian Podcast Buffet - Podcasters Across Borders - Just One More Book! Audio Comment - Michael Seaton - The Client Side - Scotiabank. Hour Magazine - Babylon PQ - Rock n- Roll Joel. Audio Comment - Francis Wooby - Wooby Communications. Email Comment - Daniele Rossi - Super Spud. Audio Shout-out - Imelda Morton from the UK. Audio Comment - Doug Haslam - Topaz Partners - Tech PR Gems Blog - PRobecast - Gischeleman Blog. Audio Comment - Dave Jackson - School of Podcasting. Audio Comment - Michael Netzley - CommunicateAsia. Audio Comment - Bernie Goldbach - Podcasting.ie. Audio Comment - Mark Blevis is back for more. What Is Your Blog And/Or Podcast? The Engaging Brand - Anna Farmery. Theme courtesy of Mark Blevis from Canadian Podcast Buffet and Podcasters Across Borders. Six Points of Separation - Six Tips For Better Presenting or Six Things I Did To Ensure Success at The Power Within 1. Tell stories. 2. Don't use bullet points. 3. Use videos and images. 4. Structure. 5. Practice. 6. No podium. 6.5 Study. Please join the conversation by sending in questions, feedback and ways to improve Six Pixels Of Separation. Please let me know what you think or leave an audio comment at: +1 206-666-6056. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #46 - Host: Mitch Joel. Tags: canadian marketing association cma conference montreal power within tips word of mouth marketing

Welcome to episode #45 of Six Pixels Of Separation - The Twist Image Podcast. Tons of stuff going on in this episode. As usual, it is almost all audio comment driven. I love the fact that I am simply being the DJ here (with added insights). This is an audio community. Enjoy this conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #45 - Host: Mitch Joel. Running time: 53:33. Audio comment line - please send in a comment and add your voice to the community: +1 206-666-6056. Please send in questions, comments, suggestions - mitch@twistimage.com. Hello from Beautiful Montreal. Power Within Montreal - April 3rd - Bill Clinton, Anthony Robbins and myself along with Jerry Greenfield (Co-founder of Ben & Jerry's), Terry Savage (personal finance expert), Irshad Manji (best selling author of The Trouble with Islam Today) and Mike Lipkin. Tickets: call The Power Within at 1-866-994-2555, speak to Scott and mention my name. Geek Dinner Montreal with Shel Holtz of For Immediate Release - The Hobson and Holtz Report. From Mass To Grass - The Word of Mouth Marketing Conference. CMA - Canadian Marketing Association. Thursday, April 12th, 2007 - Holiday Inn On King. Jackie Huba co-author of Citizen Marketers: When People are the Message. Church of the Customer Blog. Creating Customer Evangelists. One Red Paperclip - Kyle McDonald. Call in questions for Kyle to The Client Side with Michael Seaton - Scotiabank. Audio Comment - Ally Azmir. Email Ally on the positive effects Podcasting has had on you - pathtoadland@podomatic.com. Email Comment - Tim Oltman. Audio Comment - Bob Ledrew - FlackLife. Audio Comment - Louis Menendez - Lewman Creative Group (please send in the right spelling of your name and URL). Audio Comment - Donna Papacosta - Trafcom News Podcast - Trafalgar Communications. The Social Media Marketing Blog - Are You Getting Twittered Out? Audio Comment - Francis Wooby - Wooby Communications. Inside PR - congrats on one year! Audio Comment - Daniele Rossi - Super Spud Dot Com. Crayonville Blog - Twitter Takes Over. Twitter Spud. PodCamp NYC - April 6th & 7th - New York, NY. Bernie Goldbach - Podcasting.ie. twittervision. What Is Your Blog And/Or Podcast? Diary of a Shameless Self-Promoter - Heidi Miller. Talk It Up Blog. Creating Passionate Communities with Blogs and Podcasting. Theme courtesy of - Mark Blevis from Canadian Podcast Buffet and Podcasters Across Borders. Six Points of Separation - Six Learnings From Bum Rush The Charts with special guest Christopher S. Penn from the Financial Aid Podcast. Transparency. Echo Chamber. Build a mailing list. It's a global market. Too many messages. Be family friendly or work safe. Is Podcasting still in the echo chamber? Is the audience ourselves? Call it in and let me know. Six Pounds of Sound - music from C.C. Chapman of Managing The Gray, Accident Hash and U-Turn Café. Brother Love - "Soccergirl". Please join the conversation by sending in questions, feedback and ways to improve Six Pixels Of Separation. Please let me know what you think or leave an audio comment at: +1 206-666-6056. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #45 - Host: Mitch Joel. Tags: bum rush the charts christopher s. penn Financial Aid Podcast twitter

Welcome to episode #43 of Six Pixels Of Separation - The Twist Image Podcast. I wound up having to hold all audio and email comments this week - all that means is we need to keep the conversation going, so please send in your audio and email comments for next week-s episode. In this episode we have a very special conversation with Jackie Huba co-author of the book, Citizen Marketers, Blogger over at Church of the Customer and upcoming keynote speaker at the From Mass To Grass - Word of Mouth Marketing Conference put on by the CMA - Canadian Marketing Association. I even leveraged the Twitter community and got some great questions for Jackie. Plus, there-s a new Podcast announcement and some theme music courtesy of Mark Blevis for What Is Your Blog And/Or Podcast. Enjoy this conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #43 - Host: Mitch Joel. Running time: 47:13. Audio comment line - please send in a comment and add your voice to the community: +1 206-666-6056. Please send in questions, comments, suggestions - mitch@twistimage.com. Hello from Beautiful Montreal. HarperCollins Canada Presents: Foreword Thinking - The Business and Motivational Book Review Podcast. Bill Taylor. Fast Company Magazine. Mavericks At Work - Why The Most Original Minds In Business Win (co-authored with Polly LaBarre). Power Within Montreal - April 3rd - Bill Clinton, Anthony Robbins and myself along with Jerry Greenfield (Co-founder of Ben & Jerry's), Terry Savage (personal finance expert), Irshad Manji (best selling author of The Trouble with Islam Today) and Mike Lipkin. General Admission tickets (which usually sell at $220.00) for just $189.00 for my family and friends. All you have to do is call The Power Within at 1-866-994-2555, speak to Scott and mention my name. Audio and email comments will be held for next week - please keep them coming - we have some juicy ones. From Mass To Grass - The Word of Mouth Marketing Conference. CMA - Canadian Marketing Association. Thursday, April 12th, 2007 - Holiday Inn On King. Jackie Huba co-author of Citizen Marketers: When People are the Message. Church of the Customer Blog. Creating Customer Evangelists. One Red Paperclip - Kyle McDonald. Interview with Jackie Huba - 25 minutes - including questions from the Twitter community. Bum Rush The Charts. What Is Your Blog And/Or Podcast? Mark Blevis from Canadian Podcast Buffet and Podcasters Across Borders has delivered the theme song. Doug Haslam from Topaz Partners. Tech PR Gems Blog. PRobecast. Gischeleman Blog (Delaware/Lenape for "To create with the mind"). Six Points of Separation - Six Publications You Should Subscribe To (idea courtesy of Michal Wielgus): Business 2.0. Fast Company. Wired. Marketing Magazine - or if you-re in the U.S. - Ad Age. Strategy Magazine. Profit - of if you-re in the U.S. - Business Week. Six Pounds of Sound - music from C.C. Chapman of Managing The Gray, Accident Hash and U-Turn Café. Splitsville - -Brink-. Please join the conversation by sending in questions, feedback and ways to improve Six Pixels Of Separation. Please let me know what you think or leave an audio comment at: +1 206-666-6056. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #43 - Host: Mitch Joel.

Welcome to episode #41 of Six Pixels Of Separation - The Twist Image Podcast. There are tons of comments (both audio and email) with lots of new conversations and trackbacks to value-based billing. There are some news voices along with the regular features. Enjoy this conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #41 - Host: Mitch Joel. - Running time: 55:26. - Audio comment line - please send in a comment and add your voice to the community: +1 206-666-6056. - Please send in questions, comments, suggestions - mitch@twistimage.com. - Hello from Beautiful Montreal. - My hellish travel experience. - Spent some time with Joseph Jaffe - Jaffe Juice - Across The Sound - who was in beautiful Montreal. - The Power Within Montreal - April 3rd - Bill Clinton, Anthony Robbins and myself along with Jerry Greenfield (Co-founder of Ben & Jerry's), Terry Savage (personal finance expert), Irshad Manji (best selling author of The Trouble with Islam Today) and Mike Lipkin. - General Admission tickets (which usually sell at $220.00) for just $189.00 for my family and friends. All you have to do is call The Power Within at 1-866-994-2555, speak to Scott and mention my name. - Geek Dinner Montreal - Monday, March 26th, 2007 with Shel Holtz of For Immediate Release - The Hobson and Holtz Report Podcast. There is (maybe) two spots left. We've got over 30 people coming. - Audio Comment - Tommy Vallier - Kingston, Ontario. - Audio Comment - Marko Kulick - Pets.ca and Photography.ca. - Audio Comment - John Havens - About.com Guide To Podcasting and PodCamp NYC. - PodCamp NYC - April 6th - 7th. - Audio Comment - Mark Blevis - Canadian Podcast Buffet - Just One More Book! - Podcasters Across Borders. - Email Comment - Michal Wielgus. - CMA - Canadian Marketing Association - National Convention & Trade Show in Ottawa. - Audio Comment - Sean Moffit - Agent Wildfire - Buzz Canuck. - CMA - Canadian Marketing Association - Word of Mouth Marketing Conference - From Mass To Grass - April 12th - Toronto - Holiday Inn on King. - Look for an interview soon with Jackie Huba - co-author of Citizen Marketers - Church of the Customer Blog in an upcoming 6POS episode. - PowerPoint presentation skills - Beyond Bullets book and Blog. - Ze Frank. - Galacticast. - Email Comment - Jon Hoel - PR Junction Podcast. - Email Comment - Bill Sweetman - McLaren Interactive - Marketing Martini Podcast. - Email Comment - Sallie Goetsch (rhymes with -sketch-). - Return On Intention Podcast - episode #9 with Reid Givens on value-based billing. - Audio Comment - Bernie Goldbach - Podcasting.ie. - Twitter. - C.C. Chapman talks about Twitter and new ways to use it here: Managing The Gray - Twittering Beyond the Box. - Email Comment - Gustavo Arruda - M Marketing. - Email Comment - Jason Myles - The A-List Agency. - Audio Comment - Collin Douma - Radical Trust. - Podshow and the Acura Podcast. - What Is Your Blog And/Or Podcast? - The M Show - John Wall. - Six Points of Separation - Six Ways To Get More Involved In Your Local Marketing Community: 1. Volunteer your time. 2. Become a paid member. 3. Go to events. 4. Plug in to the community. 5. Create content for group. 6. Become a sponsor or create a council. *. Become a leader. - Six Pounds of Sound - music from C.C. Chapman of Managing The Gray, Accident Hash and U-Turn Caf-. - Matthew Ebel - -Single Man Laments-. Please join the conversation by sending in questions, feedback and ways to improve Six Pixels Of Separation. Please let me know what you think or leave an audio comment at: +1 206-666-6056. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #41 - Host: Mitch Joel.

This month, Ben McConnell and Jackie Huba join Anil Dash, Six Apart VP and resident evangelist, to talk about their new book, Citizen Marketers, and how the Internet is changing the way people interact with companies and organizations. They classify...