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"50% of construction projects are over budget or late due to contract compliance issues." In this month's roundup episode, Martin & Owen discussed about their newly released AI report, which explores AI applications in construction document management. They interviewed five startups and Microsoft to gather insights for this report. They discussed upcoming plans, including a trip to Boston to record episodes with Suffolk's Boost program startups. Martin and Owen reflected on some notable episodes from October, including conversations with industry veterans like Amar from Autodesk and a discussion on why construction tech companies fail, using Flux as a case study. They touched on the rapid growth of construction tech funding, now representing 0.8% of total VC funding, up from 0.2-0.3% pre-2021. They also mentioned their robotics podcast, Bitbuilders, and an interesting episode about space construction with Lee Rosen from Think Orbital. Go and check out the AI Report on our Patreon Page: https://www.patreon.com/bricks_bytes/shop/construction-tech-revolution-in-india-596700?utm_medium=clipboard_copy&utm_source=copyLink&utm_campaign=productshare_creator&utm_content=join_link Also, don't forget to watch the full roundup episode here:
Lee Rosen, founder and president of Tres Technologies, talks with James Shillinglaw of Insider Travel Report about the evolution of his company, which developed the TRAMS back office and ClientBase CRM products. Rosen sold it to Sabre in 2006, but then bought it back in 2021. The company continues to provide vital back office and CRM systems to travel agencies around the country—and it's developing new technology for the next generation of agencies. For more information, visit www.trestechnologies.com. All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
It's been over a year since we spoke to the people at ThinkOrbital so we wanted to have a catch up and find out what's been going on. Of course, they've had a very busy year. This time we speak to CEO Sebastian Asprella and President Lee Rosen.Seven US Companies Collaborate with NASA to Advance Space Capabilities:https://www.nasa.gov/press-release/seven-us-companies-collaborate-with-nasa-to-advance-space-capabilities Think Orbital: Info and Store: https://thinkorbital.com/LinkedIn: https://www.linkedin.com/company/thinkorbital/X: https://twitter.com/ThinkOrbitalYoutube: https://www.youtube.com/channel/UCpcrdC9t__3CaWbgHC9yYqwInstagram: https://www.instagram.com/think.orbital/ Sebastian Asprella:LinkedIn: https://www.linkedin.com/in/sebastian-asprella/Instagram: https://www.instagram.com/sebastian_asprella/X: https://twitter.com/sebaasprella/ Lee Rosen:LinkedIn: https://www.linkedin.com/in/leewrosen/ Full show notes: https://spaceandthingspodcast.com/Show notes include links to all articles mentioned and full details of our guests and links to what caught our eye this week.Image Credits: ThinkOrbitalSpace and Things:X: https://www.twitter.com/spaceandthings1Instagram: https://www.instagram.com/spaceandthingspodcastFacebook: https://www.facebook.com/spaceandthingspodcast/Merch and Info: https://www.spaceandthingspodcast.comPatreon: https://www.patreon.com/SpaceandthingsBusiness Enquiries: info@andthingsproductions.comSupport this show http://supporter.acast.com/spaceandthings. Hosted on Acast. See acast.com/privacy for more information.
I got a chance to chat with the new COO of Skyrora about his career, what drew him to a startup on the other side of the world, and what differentiates it from the many startups that are developing vehicles around Europe.
NLBMArt Fundraiser Artist Interview #19 - Matthew Lee Rosen --- Send in a voice message: https://anchor.fm/nlbmart/message
Want to take your legal business to the next level? On today's episode, the NC DWI Guy goes over a list of 10 game changing marketing and self-development resources to improve yourself and your business. If you want to grow your business then you need to grow yourself as a person and as an entrepreneur and marketer. If you take advantage of just one of the 10 resources that Jake suggests during this episode, your marketing, and more importantly your mind, will take a major step forward. Treat yourself! Here are the links to the resources discussed on today's episode: Jake Minick's webinar series How to Start and Build a Law Practice Look at what great businesses are doing (no resource for this tip) Michael Gerber's book The EMyth Crisp Video's virtual conference Evolve Summit and live conference The Game Changers Summit Stephen Fairley's Rainmaker Retreat in Charlotte, NC Self-Development Podcasts: Jocko Podcast, The Life Coach School, John Maxwell Leadership Podcast, Jody Moore Better Than Happy Podcast, and the GaryVee Audio Experience Legal Business and Marketing Podcasts: The Game Changing Attorney Podcast, Your Law Firm with Lee Rosen, and The Unconventional Attorney with Christopher Small Jeffrey Gitomer's book The Little Red Book of Selling Verne Harnish's book Scaling Up Attorney Training and Workshops from Atticus Advantage and the book How Good Attorneys Become Great Rainmakers
NLBMArt Fundraiser Artist Interview #19 - Matthew Lee Rosen --- Send in a voice message: https://anchor.fm/capsandpipes/message
For victims of domestic violence, the actual separation from an abusive spouse is a dangerous time. What resources are available to help survivors plan a safe exit? What can we do to protect ourselves and our kids from further harm? And what legal protections exist to support those of us who are divorcing an abusive spouse? Board Certified Family Law Specialist Lisa Angel is the President of Rosen Law Firm, a divorce law practice out of Raleigh, North Carolina. She has served as Chair of North Carolina’s Domestic Violence Commission and been named to Triangle’s list of Top 25 Women in Business. Lisa regularly helps domestic violence victims escape their abusers, and she is also the author of Smart Divorce: The End of a Marriage Isn’t the End of the World and 365 Divorce Meditations: Daily Lessons for the First Year of Your New Life. On this episode of Divorce Dialogues, Lisa joins Katherine to define domestic violence, discussing the distinctions among physical, emotional and financial abuse. She explains why many men don’t identify abusive behavior as domestic violence and where victims of either gender can go for support in planning a safe way to exit. Listen in for Lisa’s advice for domestic violence survivors around issues of child custody and learn about the legal protections available to victims of abuse who file for divorce. Topics Covered The distinctions among physical, emotional and financial abuse Trusting the victim when they know it’s time to leave their abusive spouse Why men don’t report or even identify abusive behavior as domestic violence What Lisa does to help judges see patterns of abuse when her client is a man Lisa’s take on characterizing her clients as survivors vs. victims Where to go for support in planning the safest way to exit an abusive relationship Lisa’s advice for domestic violence survivors around child custody Lisa’s concerns re: how the pandemic is affecting domestic violence The legal protections available to victims of domestic violence filing for divorce Connect with Lisa Angel Rosen Law Firm: https://www.rosen.com/ Connect with Katherine Miller The Center for Understanding Conflict: http://understandinginconflict.org/ Miller Law Group: https://westchesterfamilylaw.com/ Katherine on LinkedIn: linkedin.com/in/kemiller1 The New Yorker’s Guide to Collaborative Divorce by Katherine Miller: https://www.amazon.com/New-Yorkers-Guide-Collaborative-Divorce/dp/0692496246 Email: katherine@westchesterfamilylaw.com Call (914) 738-7765 Resources Smart Divorce: The End of a Marriage Isn’t the End of the World by Lee Rosen and Lisa Angel: https://www.amazon.com/Smart-Divorce-Marriage-Isnt-World-ebook/dp/B00KX7P5XM/ 365 Divorce Meditations: Daily Lessons for the First Year of Your New Life by Lee Rosen and Lisa Angel: https://www.amazon.com/365-Divorce-Meditations-Daily-Lessons/dp/143925625X/ref=sr_1_1?ie=UTF8&qid=1394647621&sr=8-1&keywords=Lisa+Angel+divorce
This week we’re sharing a Virtual Town Hall we hosted Live on Facebook in the Maximum Lawyer group and on the Maximum Lawyer Conference page. Seth Price, Jay Ruane, Lee Rosen and Joey Vitale join Jim and Tyson on a panel as they discuss running your business during these challenging times. The doors to The Guild community are open! You can find all the details and member benefits here: https://maximumlawyer.com/theguild/ Thanks so much for listening to the show! To keep on maximizing your firm, please join our Facebook Group – Maximum Lawyer, like us on Facebook – Maximum Lawyer Conference, and subscribe to our YouTube channel – Maximum Lawyer! You can also go to MaximumLawyer.com or, if you’d prefer, email us at: info@maximumlawyer.com
Robert Leung is a Certified Life Coach, with 20 years experience successfully coaching men through life's challenges and transitions. He is the creator of Heart of Man Coaching. Robert's work with over a thousand men, from all walks of life, has centered around helping men access, understand and master the power of their emotions, without compromising their masculinity. He believes this is the key to our evolutionary success as men. Robert has researched and created a number of seminars and exercises to help men discover the tremendous opportunities that access to their emotions can provide. Opportunities for better health, peace of mind, self-worth, healing, confidence, success and of course, love. Recently, I hosted a conversation with Robert in which Lee Rosen, Program Lead – Men And Masculinity, gave a living eulogy to Robert. Here is Robert's background on The Eulogy for Life Exercise The word eulogy means “praise”. It comes from the Greek eu meaning “good” and logos meaning “speech”. What makes this exercise unique is that it's a eulogy for the living designed to improve the depth and understanding of our relationships with the people in our lives that matter to us.. The idea is simple. Don't wait till someone's dead to tell them how you really feel. Wouldn't you like to hear what people will say about you when you're gone? When you put yourself in the mindset that the person you are writing about is no longer alive it makes us extremely present, aware and vulnerable. Most of us are rarely in that state of mind even with the people closest to us. The thought of them being gone makes us conscious of all that they mean to us. That can be uncomfortable because we don't want to think about them being gone. But what a gift to be able to hear how much you are loved and appreciated while you're still here to enjoy it! Hearing your eulogy is perhaps the most intimate affirmation one can experience. It deeply enriches both the giver and the receiver in ways nothing else can and thereby enriches their relationship. What could be more rewarding? Why should we wait for illness or death to tell the people we love how we really feel? We all think we have time but all to often that is not up to us. Having delivered eulogies for some very close friends and heard them read mine I can tell you there is nothing like it! I felt loved, respected, honored and validated in a way I have never felt before. It helped me understand the impact I had on people and their lives. It gave me a sense of my legacy and some ideas about things I could still change or improve. It made me realize the depth of my caring for these people and their importance in my life on a whole other level. Something I sometimes take for granted. It was very powerful. Tears were shed, but they were tears of joy. There was also great humor and laughter. It was a little uncomfortable but the shared love and intimacy was unforgettable and well worth it. This was done with a team of men I have known for over 20 years. I didn't think we could get any closer. But boy was I wrong. Imagine what this could do for friends and families willing to up their intimacy. I think we should write eulogies for everyone in our lives that we love just to really know how much they mean to us. And then I think we should read them to those people so that they can know how much they mean to us. I am certain The Eulogy for Life Exercise will make everyone feel closer. It will be a profound experience that enhances your relationships with the people who matter to you, and with yourself. During the conversation: – Robert gives some of his background which includes being a creative director in the advertising industry for twenty-five years, doing men's work for over thirty years and being a life coach for over ten years – He shares his passion about where emotions fit in with men and where it might go – His change from the world of advertising to life coaching – Reflections on his early coaching days of men – Some changes in manhood and masculinity over the last ten years including men having to become stronger in being vulnerable – The story behind the living eulogy concept and the reaction of men when he first shared the concept with them – We find out how Robert and Lee met – Lee gives a living eulogy for Robert – When should men do the living eulogy exercise? – “Don't wait to say the things that matter. There are no guarantees.” Robert Leung You can contact Robert via: Email You can find out more information about Men And Masculinity via: Website Facebook YouTube Visit The Dr. Vibe Show™ at https://www.thedrvibeshow.com/ Please feel free to email The Dr. Vibe Show™ at dr.vibe@thedrvibeshow.com Please feel free to “Like” the “The Dr. Vibe Show” Facebook fan page here God bless, peace, be well and keep the faith, Dr. Vibe
Lee Rosen was born and raised in Rockingham County and was raised on the family farm.He now attends church here at Harrisonburg First Church of the Nazarene. Lee shares his testimony today about how God brought him through a difficult time when his automotive business burned down.
Lee Rosen was born and raised in Rockingham County and was raised on the family farm.He now attends church here at Harrisonburg First Church of the Nazarene. Lee shares his testimony today about how God brought him through a difficult time when his automotive business burned down.
This episode originally aired as Episode 143 on May 7, 2018. After two decades, Lee Rosen figured out how to own a lucrative law firm without having to work in his firm 24/7/365. One he realized he could be the owner, not the practitioner, Lee found a team to run the business and then sold it. Now, he travels full-time while teaching other lawyers how they can build their practices into sellable businesses. Lee joins former host, Karima Gulick, in this episode to share how he built a lucrative firm, how he set up his systems that eventually helped him expand his business, and how you can build a solid business that allows you to work from anywhere. A huge thank you goes to our show sponsor: Abby Connect, the live receptionist service loved by small businesses. Get your 2-week free trial and $95 off your first month at http://abbyconnect.com/genwhy Thanks for Listening! If you enjoyed this episode, please share it with a friend who could benefit from listening to this particular episode. I appreciate it! If you haven't already, please don't forget to subscribe to the GYL Podcast in Apple Podcasts, Stitcher Radio, or Spotify. That way, every time I prepare a new episode for you, it'll automatically show up in your phone.
Recently, Dr. Vibe and Lee Rosen, program lead for the Men And Masculinity Summit hosted the conversation How Are Men Handling #MeToo? During the conversation, men talked about the following subjects: - Are men talking about #MeToo? If they are, what are they saying? - What effect has political correctness having on men when it comes to #MeToo? - The effect that #MeToo is had on relationships between men and women - If #MeToo become a power struggle - The importance of men having a sense of themselves - If the #MeToo has swung too far in one direction For more information about the Men And Masculinity Summit please click here. For more information about The Dr. Vibe Show™ please click here. God bless, peace, be well and keep the faith, Dr. Vibe
Most lawyers are burned out juggling both the intense demands of a practicing law AND the administrative details in managing their business. Mostly, they want help streamlining their operations and getting better clients to come through their door in a predictably steady flow. I've created several programs that help attorneys improve their practices so they can work less, earn more, and spend more time relaxing away from the office. But, if my programs don't appeal to you, then check out some of my competitors such as... Lee Rosen - a divorce attorney who sold his practice and now runs the Rosen Institute. John Fisher - a personal injury attorney who also runs mastermind programs. Alexis Neely - an estate planning lawyer who worked at Munger Tolles and now coaches attorneys via online courses and other programs. RJon Robbins, the founder of How To Manage a Small Firm (a person that some people find suspiciously cagey and off-putting) Richard James - a non-lawyer marketing coach. Stephen Fairley - a psychologist who teaches lawyers how to better market their practices. Ben Glass - a personal injury attorney who also teaches legal marketing.
Finally! After two decades, Lee Rosen figured out how to own a lucrative law firm without having to be working in your law firm 24/7/365. Once he realized he could be the owner, not the practitioner, Lee found a team to run the business, then sold it. Now, he travels full-time while teaching other lawyers how they can build their practices into sellable businesses. This episode is sponsored by Abby Connect, the leading live receptionist service. They are offering a no-obligation free trial at abbyconnect.com/genwhy where you'll also receive $95 off your first bill. Check them out and support! What You'll Learn in This Episode: How Lee built a lucrative firm How setting up systems for your firm can help you expand your business How to build a solid business and be able to work from anywhere Resources: The 10 rules that all successful law firms follow – I highly recommend getting these rules, while very simple, they will definitely get you to think about basic concepts to grow your business - https://roseninstitute.com/ri/get-rosens-rules/ Rosen Institute - http://roseninstitute.com/articles Contact Information: https://roseninstitute.com https://twitter.com/leerosen Thanks for Checking Out the Show Notes and for Listening! I really hope you enjoyed this episode. I would really appreciate it if you shared this episode with a friend who could benefit from listening to this particular episode. If there is any topic you'd like us to cover or guest you'd like us to have on the show, you can email me at: karima@genwhylawyer.com Also, please don't forget to subscribe to the GWL Podcast in Apple Podcasts or in Stitcher Radio. That way, every time I prepare a new episode for you, it'll automatically show up in your phone. Once last thing: I would truly appreciate it if you could leave an honest review for The Gen Why Lawyer Podcast in Apple Podcasts. Positive ratings and reviews help boost the visibility of the show and help me in reaching more lawyers.
Marketing is important. Having a plan is essential. Sticking to that plan can make the difference between success and failure. But plans get complicated. Complexity is the enemy of execution and the cause of much of our procrastination. When things become challenging, we put them on the back burner. I've written an extensive law firm marketing plan. It's not particularly complicated, but it stretches over 6,000 words. It involves lots of steps for you to take, week by week, over the year. However, it's easy to get distracted from a big plan by daily client calls, emails, deadlines and the pressures we face, so today I'm giving you an alternative plan. Many of us are more likely to do something if we keep it simple. If you execute this plan, you'll build your practice. It'll grow steadily. It'll become more profitable. You'll do very, very well. I promise. Here's what you need to do: 1. Daily call Call a lawyer about lunch, coffee, or just to chat. Make the call first thing in the morning. You'll probably reach voicemail. Just leave a message and let them drive the process forward from that point. Here's what you say on voicemail: “I'm Lee Rosen. I'm a lawyer. Please return my call. I can be reached at 919-787-6667. That's 919-787-6667.” (Ideally, you'll use your name and number instead of mine.) Here's what you say when you reach them: “I'm Lee Rosen. I'm a lawyer. I'm working on building my practice and I'd like to take you to lunch or coffee, or just pop by your office to meet you. I'm totally flexible. I know you're busy, but I've heard great things about you and would love to spend a few minutes getting to know you. May I buy you lunch please?” Once you say all that, stop talking. Listen. Give them a chance to respond. Don't make it easy on them by filling the silence. Let the pressure build. Most lawyers will accept your invitation. Of course, some will reject you. Some won't. Before you know it, you'll know more folks who are willing to help you. Knowing more people is essential. The world is made up of land, buildings, and people. Those are the pieces on the game board. Start moving the pieces and make something happen. 2. Daily words Write 1,000 words per day. What should you write about? Answer the question you got yesterday from your client. Again, do it first thing in the morning. Daily discipline is the key here. The words need to be good enough – not great. Just do it. This article is more than 700 words. I wrote it in ten minutes. Yes, I've written lots of other articles and I have some experience. But so do you. You've been writing since long before law school. Fundamentally, we're writers. It's a big part of what most of us do. We write contracts, pleadings, briefs, emails - we communicate in writing every day. Luckily, the written word happens to be what prospective clients want to see when they go hunting for information about solving their legal problem. Put the words you write on your website. Instead of telling everyone how good you are at what you do, show them. Demonstrate your expertise by explaining things, talking about how you solved the problem you faced, and - most importantly - helping the reader see that you know what it feels like to experience their problem. At this pace, your website will have 200,000 words by the end of 2018 if you write Monday through Friday. It'll be the most informative, useful, interesting website in your practice area before you finish the first year. Eventually Google will find you. You'll rank well because Google knows that real people find your information useful. The more people read your words, the more calls you'll get. More calls means more clients. The money will flow. This works. That's really it. Marketing doesn't need to be complicated. It doesn't require complex thinking, fancy design, or outside vendors. You can do this if you're determined, disciplined and persistent. If you follow this simple plan, you'll get more clients. Is that simple enough? Yep. Will it work? Only if you follow it. Will you follow the plan? Only you know the answer to that question.
[smart_track_player url="http://traffic.libsyn.com/rosen/YLF-157-i-sold-my-firm.mp3" title="I Sold My Law Firm And You Can Too" artist="Lee Rosen" social="false"] It's hard to remember that I don't need to worry about revenue. It's hard to remember that I don't need to worry about angry clients. It's hard to remember that I don't need to worry about negative Google reviews. It's hard to remember that I don't need to worry about associates making mistakes. It's hard to remember that I don't need to worry about losing a key employee. Why don't I need to worry about those things? On October 31, I sold my law firm I haven't fully adjusted to the new reality of my life. I still worry, but the feeling is generalized now - I can't pinpoint any specific cause. Maybe it's like the phantom pain someone experiences after losing a limb. It hurts even though it's gone. This adjustment will take me a while. Now that I'm on the outside, I have a renewed respect for law firm leaders. They keep people employed, provide security when they might not have it themselves, and carry the worry so others (employees and clients) can move forward with their lives. Now that I'm out from under the responsibility, I see how challenging it is to carry the load. I was the frog in the boiling pot. The heat snuck up on me. Selling a law firm is weird After 27 years of law firm ownership, I can't remember life before carrying that load. I feel the relief now, but it came slowly as the sense of obligation seeped out of me, little by little. Selling a law firm is weird. It's like walking out the front door without pants. Something is missing. Which is probably why not every lawyer wants to sell their practice. Most like having something to do. Fortunately I have Rosen Institute to keep me busy. I don't know that I would have sold the business, at age 56, without something exciting to do with my time. I'm so passionate about Rosen Institute that it was easy to make the switch. But selling a business isn't easy. It's challenging from an emotional and a financial perspective. Selling a business on decent terms is only possible if you can demonstrate a track record of success. The business needs a steady stream of revenue. It must be profitable. When I started the law firm, I didn't realize I was building a business to sell. In retrospect, I see why it had market value. I have a better understanding of what it takes to create value for the buyer. You can do it too Even though I'm excited about being on the other side of law firm ownership, I don't encourage every lawyer to build a practice with the intent to sell. There are lots of options when it comes to creating a practice, and each of them brings different pleasures, rewards, stresses, and burdens. There are as many approaches as there are lawyers. You should do it your way (not that you needed me to tell you that). But some lawyers want to sell their practices. A sale is part of their master plan. It's why they keep their clients happy and maintain the firm's reputation. They work to maximize the firm's value because a sale is part of their financial security. Since I've taken this path, I'll pass along some of my insights. I'm sure I'll learn other lessons as I gain distance and perspective, but here's what I've learned so far. These are some of the key principles to build a practice ready for sale. 1. Visualize your business It all starts with a vision of where you'll go. Sadly, I didn't have that clarity of vision when I started out, all those years ago. I knew only that I wanted freedom from my former employer. They wanted me to do things I didn't want to do. After three years, I had an out-of-body-moment, and saw myself resigning. I wandered aimlessly, building the business in a haphazard fashion, until I began to clarify my vision. Then, without any additional work or effort (I was already working hard, but now I had direction), I moved faster down the path. The vision drove me and my team forward at a pace I hadn't imagined. We moved quickly once we knew where we were going. 2. Tell your client's story Empathy is incredibly powerful. Clients want a lawyer who understands them. Having a clear vision gave me clarity about which clients I sought. Then, by turning my marketing message into a vivid description of how they were feeling, we rocketed forward. They felt understood and trusted us to solve their problems. We listened to them for years. We heard what they said and incorporated their language – and their feelings – into our marketing. The moment our clients encountered our messaging, they felt that we understood them – that we knew what it was like to stand in their shoes. That understanding built trust. Our message became entirely about repeating the story of our ideal client back to them. We talked endlessly about what it feels like to experience their problem. Our prospects felt understood and that translated into retainers. 3. Tell your story Over the years, I've been more than willing to tell my story. It wasn't an accident that I became a lawyer. I am the son and grandson of lawyers. It's in my genes. But I also had experiences that drove me forward. I told prospective clients those stories too. They weren't always the stories of achievements. I told them of my struggles as well. People with problems need to know why we do what we do. They need to understand we're human. They want to know what we love, what we hate, why we care, and what it means to us. When we tell our story, we build connection, rapport, and trust. When we explain how our personal story brought us to the place where we solve our clients' problems, our prospects know it's safe to hand their worries to us. 4. Create a storytelling/marketing machine A law firm without an underlying marketing machine won't appeal to a prospective buyer. In fact, the reputation is the primary driver of the firm's value. The phone needs to ring frequently for the buyer to see a reason to turn their cash into ownership. A great team, efficient processes, and excellent financial systems won't matter if new business doesn't come through the door. The marketing machine tells the client's story and the firm's story. It builds trust, reminds people you exist, and spreads your story. The marketing machine must attract prospects, inspire them to call, and convert them into clients. The marketing machine must reach its targets with a resonating, emotional message. It needs to build trust and confidence. The right message grows more powerful with each passing year and takes on a life of its own as it spreads. Your law firm's reputation - those stories - are the true source of your business's value. 5. Build a team The business has no value without a core team of players. You can get away with a certain amount of employee turnover and still offer something appealing to a buyer. But the key people must stick around. They are the institutional knowledge the buyer relies on to keep things going. Lots of us spend huge amounts of energy on hiring. We “hire slowly,” invest in psychological testing, and select carefully. Then we expect our new hires to perform without us. That's unreasonable. Management is essential. You can build a team with “B” players. But with management, “B” players can become “A” players. Most of us spend way too much time hiring and way too little time managing our team. When we supervise, providing feedback, coaching, and training, we take mediocre hires and turn them into great staff. 6. Establish systems Your buyer doesn't want to own a business that will require their intervention to accomplish the simplest tasks. Systems persuade a buyer that it's easier and less expensive to buy a functioning business rather than creating one from scratch. Thus, your systems need to be comprehensive. You need reference materials that describe, in a step-by-step manner, the operation of every significant process in the business. The systems can't, however, hide in a binder or an online wiki. That doesn't matter to your buyer. Your systems need to live. Your team needs to use them. They need to evolve as they drive the business. Dormant systems are useless. Your entire culture needs to rely on your systems to get work out the door. 7. Know your numbers A business grows due to management. You do more of what works and less of what doesn't. It's not exactly rocket science. It is, however, impossible to make data-based decisions without the numbers. A monthly profit and loss statement and balance sheet won't cut it. You need more. A dashboard that shows trends is essential. Driving the business without a dashboard is like driving a car without a GPS. You'll get somewhere, but you won't know your destination until you arrive. That's not good for you and not useful to your prospective buyer. Buyers base the price of the business on the numbers. And while the numbers matter, the presentation of the numbers matters even more. Solid numbers presented in a useful manner inspire confidence. The price goes up when the buyer can see the trends and appreciate that the numbers are moving in the right direction. 8. Streamline with technology Buying software is easy for most businesses, but not law firms. Law firms are more challenging because we represent a fairly small market. Developers hesitate to invest in our specific vertical, so legal-specific products probably won't meet your needs. You won't find an easy, off-the-shelf solution. You'll have to connect one tool to another, then incorporate something else. You'll have to make existing technology meet your needs, or choose to build a customized system from scratch. Making the software work for your practice is a struggle. That's a big part of what your buyer buys. They appreciate the value you added by picking the software, connecting the pieces, training the team, and meeting client needs. 9. Identify an internal buyer Many businesses are sold to strangers. Law firms, when they're sold at the highest value, are nearly always sold to employees. You need an internal buyer who has become a friend. You need to head down that path now because developing your buyer will take a very long time. You need to bring your buyer in, teach her, talk to her, encourage her, support her, and grow her into a business owner. She needs to become a great lawyer, but also a great business owner. That's not an easy journey. She needs to be successful in her own right and you need to give her the space to succeed. She needs to be known in the community and she needs to earn a very good living, so she can afford to buy your business. If your model is to hire cheap associates, throw work at them, and hope for the best, you may end up with a profitable business that you'll own for a long time. But you won't grow a premium business you can sell, because you won't find an interested buyer at your price. In this world, you need to grow your own buyer. That requires patience, care, and attention. Realistically, however, not every lawyer has a buyer on the payroll. There are alternatives. My favorite resource is The Law Practice Exchange. Speak to Tom Lenfestey and mention my name. He's the guru on valuation and tactics for getting the deal done. 10. Replace yourself You are replaceable. We are all replaceable. Replace yourself sooner rather than later if you intend to sell your business. It's critical to replace the leadership component you provide. The business can't thrive after you're gone, if you were the only leadership. Don't expect it to go smoothly at first. You may replace yourself more than once. Look for people who can do the marketing, the sales, the operations, and provide the vision. You need someone who will keep and communicate the vision because that's what you bring to the table. You won't truly replace yourself until you find someone with those capabilities. Your replacement may be the buyer, but it might be an employee. The buyer may not take on that leadership role. It's critical, however, that you get someone into that role as you extract yourself from the day-to-day operation. Then, once you replace yourself, get out of the way. Leave them alone to do their thing. Sure, provide advice and guidance, but let go. Stepping into a leadership role is challenging enough without the old leader standing in the corner being critical. Your business gains its most significant value when it runs without you. Let that happen, so the buyer acquires a business that will generate a consistent profit. For me, creating distance involved working from home, selecting management who worked remotely, and then leaving the country. You might choose a less extreme approach, but I needed to create mental and physical distance. 11. End on a high note The idea of exiting a practice is appealing when things are down. When we're struggling financially or overwhelmed by angry clients, we fantasize about getting out. But that's the worst time to sell a business. You need to sell when you hit a peak. Wait for smooth sailing during a period of high revenue. Look for the perfect moment when everything is rolling along well. That's when you need to sell your business, but it's also the moment when you most want to keep it. Resist the temptation to hang on, because that's when the value is as high as it's going to get. What do I do now? I'm excited about what's next because it involves you. I have renewed excitement about helping lawyers. I've always loved my work at Rosen Institute, and now I'm free to give it my full attention. I'm energized by this chance to follow my passion. This new phase is invigorating, but it also gives me opportunity to reflect. Looking back over the 27 years since I formed the law firm helps me see the arc of the story. I created the law firm out of nothing back in 1990. Things started with a bang because I brought clients from my old firm. I hired my first employee, then more employees. I rented a small office space, then bigger and bigger spaces. During that time I got married. We bought a house, had baby number one, bought a bigger house, and had baby number two. Then I had a heart attack and quintuple bypass surgery. I tried a lot of cases. The business hummed along. Sometimes things went well. Sometimes they went poorly. It's been a rollercoaster. One kid is all grown up and living in Bangkok. The other is in college. My wife and I managed to stay married, which feels like an achievement when you work in an industry of failing marriages. When the first kid moved out at age 18, we sold the house (actually, we accidentally sold it a month before he moved out). Over the next few years, we downsized and downsized again and again until we finally shipped off the last big item (the second kid). At that point, we had reduced ourselves to nothing more than the contents of our carry-on bags. It made us wonder why we had spent the past several decades accumulating stuff. We've been on the road for nearly three years now. Running the law firm remotely went well, but business problems are no less worrisome when you're 10,000 miles away. My law firm stress squeezed right into my carry-on bag. I spoke to my law firm buyer a few months ago. I knew she wanted to close the deal, but I wasn't anxious to take action. Then at some point in Egypt, it became clear: I could have the law firm or I could have the value of the law firm in cash. The cash looked appealing. I'm not entirely sure why, but suddenly I was ready. It didn't take long to finish the deal. It had actually been years in the making. It was easy because we trusted one another. From the day the discussion got serious to the day we signed the papers was a period of only a few weeks. We understood each other so well, many words weren't necessary. Wow. I'm still struggling to fully appreciate that the deal is really done. I still want to check the number of prospective client calls, the status of prospective clients, and the daily revenue. It isn't easy to let go. But time passes and the pressure releases. I'm getting there Now, more than a month later, I'm settling into this new reality. My time is consumed with Rosen Institute members. I love those folks. They are inspired, motivated, energized, and many are seeing huge growth. Working with them is incredibly exciting. It's hard to remember that I don't have to worry about the law firm anymore. But my connection to that worry, through my members, helps me help them. Still, sometimes it's hard not to worry.
Most everything I own fits in a carry-on bag. I gave the rest of my stuff away two years ago when I embarked on a nomadic lifestyle. Limiting myself to what I can easily carry onboard a plane makes life simpler. It's easy to move quickly, skip the baggage carousel line, and I don't stress about lost luggage. Of course, sometimes not having much stuff is inconvenient. As I mentioned in a recent post, I'm annoyed when my shoes get wet. Owning only a single pair of shoes is a problem when I accidentally step into a puddle. For the most part, confining myself to a carry-on bag has worked well. The limitation forces me to buy the right items. I've got to be certain that the items I stick in the bag get the job done. I can't afford to waste space on luxuries or rarely-used items. A Change in Perspective Most of us view constraints negatively. We perceive limitations as an external forces keeping us from having it all. We push back when we're constrained. Originally, that's how I felt too. I viewed the carry-on bag constraint as a burden. But I see it differently now. I've come to view the limitation as a positive in my life. My luggage constraint forces me to… Thoughtfully consider what I carry. Each item (down to the spare ear buds) is carefully considered. Choose only the highest quality items. I need my stuff to work well. I buy high end pants and underwear because I need them to last. I've picked out exceptional socks. I've got one highly functional, wrinkle-free shirt for dress occasions. I only buy the best items. Creatively explore new options. I'm forced use each item for multiple purposes. I've got to figure out which items match with others. I have to determine, in advance, how to layer items for warmth or cut things back when it's hot. The constraint keeps me thinking about ever more creative approaches. Constraints aren't all bad. They drive us to do better. They encourage us to think. They require us to measure cost against benefit and to optimize each decision so that we act within the limitations of the situation. We whine about our business constraints as well. We push back. We get annoyed. We argue with others about why we can't do what we're required to do within the limitations we feel closing around us. But constraints are present whether we like them or not. We can allow them to negatively impact our performance, or we can view them as opportunities to do our best work. Constraints are Everywhere Constraints come in all shapes and sizes. They eliminate our options, but we can choose to rise to the occasion. When the judge limits us to two hours of evidence, we can be frustrated by the seemingly arbitrary rule. Or we can put on the best two hours of evidence ever presented. We might use the most efficient witnesses, create amazing graphics, or produce a powerfully emotional video. When the court limits us to a 15-minute closing argument, we can be upset, or we can deliver an impactful summation that brings our client to tears and moves the court. When a client is unable to pay as much as we'd like to spend, we can find a more creative way to prepare the case, conduct the discovery, present the evidence, and frugally master the circumstances. When our marketing budget is limited by our profitability, we can explore new technologies and ideas, and try something different, less expensive, and more creative. When our time is limited by a deadline, we can find ways to do it faster, employ different types of assistance, and get it done more efficiently. When our client won't follow our advice no matter how hard we push, we can find alternative ways to achieve the same result. Human relationships impose the most difficult constraints, but have the most potential for revealing alternatives. Don't Give Up – Get Busy Constraints aren't comfortable. They create the “it can't be done” mentality. But when we know we've got to create results - without regard to the limitations of the situation - we accept reality. That's when our creative energy gets flowing. That's when we start looking at the circumstances differently. We don't give up. We get busy. Constraints force us out of our comfort zone. They require us to step back, reassess, and organize our thoughts. Constraints force us to find a better way to achieve the outcome. The new method often survives even when the constraints are lifted. Looking at my practice, I see a direct connection between constraints and our adoption of a cloud-based phone system. The same is true for our cloud-based practice management system. Constraints required us to streamline our approach to litigation, systematize our business, dramatically reduce our use of office space, cut our number of employees, shift work to contractors, and eliminate the use of paper. Constraints have been good for us. They have forced us forward. You can create your own positive constraints. Maybe you need more limitations instead of fewer. What if imposing constraints on yourself were key to getting your desired results? What if instead of believing that you need more money for marketing you required yourself to find a way to hit the target with an even smaller budget? What if instead of believing that you need more staff to get the work done you cut your staff by 20% and found different ways to crank it out? What if instead of believing that your clients will insist on certain communication modalities you limited yourself to interacting with them by alternative means you can control which keeps them satisfied? As I've learned the power of constraints, I've increasingly imposed them upon myself. They prompt me, , motivate me, and usually result in a positive change. Adding more money, more people, or more resources is rarely a long term solution. Adding more just pushes back the inevitable day of reckoning. Constraints Create Solutions Right Now To illustrate, let's apply this lesson to your income. What would happen if you set an income goal and started paying yourself as if you'd already hit the revenue and expense targets? I meet many lawyers who are generating revenue but spending it as fast as it comes in. They've got healthy revenues, but minimal personal income. Is that you? What if you started paying yourself your goal amount right now? Cash would suddenly be in short supply. See the constraint? You'd be forced to stop spending extra money in order to keep paying yourself. You might have to cut payroll. You might have to reduce marketing expenditures. You might have to become more efficient. The constraint forces you to increase revenue or cut expenses (or both) in order to satisfy your commitment. The constraints would be artificial, but they'd be real if you decided they're real. When you're forced to operate within constraints, you're immediately outside of your comfort zone. You're required to abandon the old way. The old ideas, approaches, and resources only create the old results. The new constraints mean that it's time for a new way, a different way, and maybe a better way. Constraints demand immediate action. They shove us forward. Constraints, whether they're imposed by others or by yourself, push you to be thoughtful, optimize, and creative. Thinking differently opens possibilities, options, and the potential for something better that might be something more. How can you impose constraints on yourself to start moving forward? Can you limit your work hours? Can you eliminate a “required” expense? Can you decline certain types of clients? Can you use deadlines to limit yourself? Can you limit the size of your team? Can you narrow the types of cases you accept? Can you focus on one thing for a period of time? These examples are merely intended to get your wheels spinning. Use them to give your edges definition, to narrow your focus so you can bring your best effort into the mix. Don't wait for something external to impose the constraints. Find ways to use constraints to improve your output with internal pressure. It's Time to do Better I never thought I'd reduce my life to a carry-on bag. In fact, my bag gets lighter each month, if only by a few grams. I keep evaluating, optimizing and customizing. The constraint drives me to find better ways to accomplish my objectives. The key lesson here is that I constrained myself voluntarily. It wasn't a compromise or a burden. Even with just a carry-on, I get things done, wear clothes, have good times, and never find myself yearning for my old shirt. Life is just as good or better than ever with just my carry-on. Sure, I could choose to use a larger bag. There's no reason I couldn't carry a big case with lots of stuff. The carry-on bag constraint is arbitrary, but it has forced to make beneficial changes. Isn't it time to rethink your baggage? Isn't it time to let go of some of those old ideas? Isn't it time to do better? This week on the podcast: What Do Your Clients Really Think? The longer we wait for feedback, the more slowly we grow, and the more difficult it becomes for us to improve. As lawyers, we rarely receive immediate feedback from our clients. We often don't have a clear sense of how things are going until the case is closed. That said, our inherent feedback delay doesn't mean that we're doomed to snail-pace improvement. It means that we've got to work harder to close the feedback loop. Seeking timely feedback is essential to our success. While the strategies I share in this episode aren't as instant as the tips waitstaff receive, they will put you one step ahead of the competition. Feedback improves our practices and our team, and it helps our bank account grow. Listen in Browser | Download MP3 | Subscribe in iTunes Coming Attractions (Premium Members Only) Behind the Scenes–Outgoing Mail: Wednesday, June 14, 2017 As much as we talk digital, our industry is a dinosaur when it comes to paper. We handle a plethora of mail; monitoring, tracking and ensuring the accuracy of delivery are paramount. Take a step behind the scenes at Rosen Law Firm. Learn how we handle outgoing mail and about the system we've developed to manage it. Office Hours: Wednesday, June 21, 2017 LIVE CALL 11 am EST The monthly Rosen Institute Q&A session. An open forum where you'll receive immediate answers from Lee Rosen and feedback from other members on the call. Gain unique perspectives on topics such as management, finance, marketing, technology, and new systems your firm is implementing. Come prepared with questions or email Lee in advance to have your topic presented: lee@roseninstitute.com. View all coming attractions Recent Programs (Premium Members Only) Here's what you may have missed (available for Premium Members): Master Class–Phone Systems Is it time to switch phone systems? Is your VoIP system lagging behind? Still using a traditional landline in your office? Can't answer the phone unless you're sitting at the desk? It's time to go virtual. Learn how to transform the way your office communicates. Stay better connected, respond faster, and improve the client experience. We discuss the many available options for digital voice and the unique benefits that come along with it. Learn how to get up and running in this month's Master Class. Marketing Review—Catriona Hartigan Lee Rosen and Ned Daze dive into Institute member Cat Hartigan's website. Watch a rundown of simple-to-make modifications that site visitors and search engines will love. Listen and evaluate your own site, making changes that will turn more of your website visitors into paying clients. Office Hours (May) Topics covered: streamlining referral systems, email marketing, tracking (and improving) digital advertising, and resources for students and new lawyers, among other practice-related discussions. Behind the Scenes—Development Made Easier With Git We're always busy building an app or another tool at Rosen Law Firm, and Git has proven to be an extremely valuable project management tool. Lee Rosen and Ned Daze explain the value it can bring to your next project, saving you time, money, and headaches with easy-to-revert changes when an app update goes awry.
Nowadays, Marketing can be found in so many forms and be applied in so many ways that it is really important to have some criteria and pick the things and strategies that really make sense from a marketing standpoint. 1. Sometimes you are already doing enough and the thing that you are doing have a lot of potential to grow. You need to do deeper, not broader. Stick to what you are good at and what’s working You are already doing plenty, just keep going with that, don’t add something new to the mix. 2. You ought to pass on a marketing tactic if you don’t understand it. Do not put money on the line for things you don’t understand. 3. Feel it in your guts. If you feel a tactic it’s not for you, then it’s not for you. DON’T DO IT. You ought to be excited and energized about any marketing idea you are considering. 4. Don’t do the marketing tactic because somebody else is doing it. Pick your own tactic, the one that works for you. 5. Don’t do things that don’t work. If you are being pitched on a tactic and there is no evidence that it works, don’t believe it works just because this company is still pitching it to you. Get references, real life lawyers. Don’t buy it unless the vendor can prove to you that it actually works. 6. You don’t trust the vendor: STAY AWAY. Trust your instincts. 7. Commitment. There is no reason in the world we live in today, to sign a 1, 2 or 3 year deal. The things that today work best for us, involve no commitment. 8. Ethics. Beware of unethical tactics. 9. Expensive tactic. Today, we can market our practices on a small budget. There are incredible possibilities! Hacking’s Hack: An app: Google Keep. https://www.google.com/keep/ Screenshots, tasks, notes, you name it. Tyson’s Tip: iPhone app: Chartistic. https://itunes.apple.com/us/app/charting-app-chartistic/id1127272574?mt=8 It allows you to easily create charts from your phone. Lee’s Tip: An A.I. (artificial inteligence) personal assistant: https://x.ai/ It provides you with an artificially intelligent bot that helps you with scheduling meetings! Another A.I. personal assistant but for travelling: https://pana.com/ A gift from Lee! https://divorcediscourse.com/ri/get-rosens-rules/ The Maximum Lawyer Podcast. Partner up, and maximize your firm.
Neil chats with himself this time around, and shares his ten favorite podcasts! The Law Podcasting Podcast - with Gordon Firemark http://www.lawpodcaster.com Mac Power Users - with David Sparks and Katie Floyd https://www.relay.fm/mpu The Smart Passive Income Podcast - with Pat Flynn http://www.smartpassiveincome.com Divorce Discourse - with Lee Rosen https://divorcediscourse.com Law Firm Marketing Minute - with Marc Cerniglia http://spotlightbranding.com/the-law-firm-marketing-minute/ Lawyerist Podcast - with Sam Glover and Aaron Street https://lawyerist.com/podcast/ JD Blogger Podcast - with John Skiba http://jdblogger.com (http://jdblogger.com) The Mentee Podcast - with Geoff Woods http://www.geoffwoods.com Entrepreneur on Fire - with John Lee Dumas http://www.eofire.com (http://www.eofire.com) Mac OS Ken - with Ken Ray http://macosken.squarespace.com School of Greatness - with Lewis Howes http://lewishowes.com (http://lewishowes.com) OnLine Marketing Made Easy - with Amy Porterfield http://www.amyporterfield.com Mad Marketing - with Marcus Sheridan https://www.thesaleslion.com/mad-marketing-podcast/ The Gen Why Lawyer - with Nicole Abboud http://www.genylawyer.com If you've enjoyed the podcast, please head to iTunes and leave a rating & review for the show! It only takes a moment, and really helps me to reach new listeners. You can also head to the website at TheLawEntrepreneur.com for more information on the podcast and my legal services. Production & Development for The Law Entrepreneur by http://www.podcastmasters.net (Podcast Masters)
Neil chats with Jeff Alford, a solo practitioner from Paducah, Kentcuky (you may have to look that up). Jeff focuses on family law, and has grown his practice from a solo operation to having a few employees on staff. Because of Jeff's town in Kentucky, he has a lot of insight on what it means to be a solo practitioner in a mostly rural area. Resources: The Practice - Brutal Truths About Lawyers and Lawyering by Brian Tannebaum https://divorcediscourse.com/ (Divorce Discourse by Lee Rosen) http://www.SpeakWrite.com (com) If you've enjoyed the podcast, please head to iTunes and leave a rating & review for the show! It only takes a moment, and really helps me to reach new listeners. You can also head to the website at TheLawEntrepreneur.com for more information on the podcast and my legal services.
In today's show, Allison Shields talks about how to be more productive, also the subject of her new book, How to Do More in Less Time. But first, Sam and Aaron talk about Lee Rosen's advice to block your firm website from your firm computer.
There are numerous sources in the legal world claiming that lawyers need to work on building and growing their networks in order to gain referrals. But with hundreds of connections, how is a solo lawyer able to build and develop proper relationships with everyone? Maybe lawyers should be thinking about the quality of their connections rather than the quantity. What should a solo or small firm attorney do to build a good referral network? In this episode of New Solo, Adriana Linares interviews family law practitioner Lee Rosen about forming strategic partnerships and setting up a basic referral network. Rosen actually rejects both of those phrases and explains that he thinks of an effective referral network as a collection of close friends who provide value to each other in multiple ways. Lawyers should build relationships with around twenty other lawyers and people in different professions who have the opportunity to provide referrals. Also, he says, you need to LIKE these people, because they will be your friends for the rest of your practice. Once you have found the right twenty connections, use things like social media to maintain these relationships. At the end of the podcast, Rosen explains three important takeaways for solo lawyers: be interested in the other people, be deliberate and calculating when you choose connections, and pick up the phone and start calling people today. He believes this form of networking will grow your practice and make you happy. Lee Rosen has practiced family law for more than 20 years, with four offices in Raleigh, Charlotte, Durham, and Chapel Hill, North Carolina. He served as the Law Practice Management editor of the ABA Family Advocate for more than a decade and received the ABA James Kean Award for excellence in elawyering. He also served as chair of the Law Practice Management Section of the North Carolina Bar Association. He's a frequent speaker, often sought out by media as a source of family law insight and commentary and the publisher of DivorceDiscourse.com, a widely popular daily advice blog about law firm marketing, management, and finances. Special thanks to our sponsor, Solo Practice University.
Hiring your first employee can feel like jumping off a cliff, but in some circumstances it can lead to more efficiency and profits. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program joins Lee Rosen, founder of the Rosen Law Firm, a North Carolina family law firm, blogger and practice management guru and Attorney Scott Stewart, from The Law Offices of Scott David Stewart out of Arizona, to talk about how to make the first hire a successful hire.
We have seen flat fees being used by some family lawyers, mediators and Certified Divorce Financial Analysts. These professionals remain to be the minority. While the marketing benefits of the flat fees approach is little bit more certain, most professionals are concerned about how to make it work and what might some of the downside be. This month's TeleSeminar is an exploration of the advantages of charging flat fees rather than billing hours. Our guest speaker, Lee Rosen, has employed fixed fees exclusively in his 10-attorney practice for more than a decade. He will explain how, in his view, the hourly billing model doesn't work anymore for family lawyers. It drives practices in directions that make for unhappy lawyers and unhappy clients and that there's got to be a better way. His approach has evolved into to a win-win arrangement for his firm, his lawyers and his clients. In this teleseminar, Rosen will: 1. Explain the rationale for flat fees, 2. Provide practical insight into how he makes it work, 3. Tell the story of how his transition to fixed fees nearly put him out of business, and 4. Explain the practical economics of running a practice without the burden of keeping time records. About Our Guest Speaker – Lee Rosen, Family Law Attorney Lee began his legal career in 1987 and is the founder of the Rosen Law Firm. As Rosen's Chief Executive Officer, Lee oversees strategic planning, staff development and fiscal management. Never idle, he has served as a Council member of the North Carolina Bar Association Family Law Section and Law Practice Management Section, as chairperson of several committees of the American Bar Association, and as editor of Family Forum, a publication of the North Carolina Bar Association. As if that weren't enough, he serves as a member of the editorial board of the Family Advocate, the largest circulation family law publication in the country, and he is a legal advisor to the National Council of Juvenile and Family Court Judges, which included working on the Model Code on Domestic Violence.
Many thanks to Lee Rosen, uber-tech lawyer and blogger extraordinaire from DivorceDiscourse.com, on his recent Rocket Matter legal technology webinar, How to set up a modern law practice and the tech tools you'll need. Feel free to download our slide deck, where you can take a look at the cutting edge law firm software we… Read More »How to Setup a Modern Law Practice and the Technology Tools You'll Need The post How to Setup a Modern Law Practice and the Technology Tools You'll Need appeared first on Rocket Matter.
In this episode of The Pecking Order on Divorce Source Radio, we'll discuss the unethical business practices of North Carolina Family Law Attorney, Lee Rosen. Lee has improperly attached the Divorce Source Radio name to his own little podcast as a means of sucking our listeners to his podcast and to grow his family law practice. Welcome Attorney Lee Rosen to our Hall of Shame!
Many thanks to Lee Rosen, uber-tech lawyer and blogger extraordinaire from DivorceDiscourse.com, on his recent Rocket Matter legal technology webinar, How to set up a modern law practice and the tech tools you'll need. Feel free to download our slide deck, where you can take a look at the cutting edge law firm software we… Read More »How to Setup a Modern Law Practice and the Technology Tools You'll Need The post How to Setup a Modern Law Practice and the Technology Tools You'll Need appeared first on Rocket Matter.
Some would argue that your receptionist is the single most important employee of your law firm. The receptionist makes your firm's first impression and your entire relationship with the client can go south if things go wrong. In this podcast, Erik Mazzone and Lee Rosen discuss the receptionist and get down to the nitty-gritty of making this role work in your firm. We've all had the experience of walking into an office, being greeted, and feeling really special. We feel like we belong, like we were expected and we know we're in good hands. We've also had the opposite experience, the one that leaves us with the overwhelming sense that we should just leave and never look back. This podcast will help you design the most positive experience for your client. This show follows on nicely from last weeks show about your lobby. Once you've listened to both of these podcasts you should have the "front of the house" well under control. Our "pick of the week" segment features a book, E-Myth Revisted by Michael Gerber and the Jing Project.
Some would argue that your receptionist is the single most important employee of your law firm. The receptionist makes your firm’s first impression and your entire relationship with the client can go south if things go wrong. In this podcast, Erik Mazzone and Lee Rosen discuss the receptionist and get down to the nitty-gritty of making this role work in your firm. We’ve all had the experience of walking into an office, being greeted, and feeling really special. We feel like we belong, like we were expected and we know we’re in good hands. We’ve also had the opposite experience, the one that leaves us with the overwhelming sense that we should just leave and never look back. This podcast will help you design the most positive experience for your client. This show follows on nicely from last weeks show about your lobby. Once you’ve listened to both of these podcasts you should have the "front of the house" well under control. Our "pick of the week" segment features a book, E-Myth Revisted by Michael Gerber and the Jing Project.
Your lobby matters. It's the first impression many prospective clients have of your firm. It makes a big difference as to how the client processes the help and information you offer. In this podcast, Erik Mazzone and Lee Rosen discuss the impact of the lobby, some awful lobbies and some ideas about how you can make your lobby work for you. An effective lobby will impact your bottom line. There are, at least, three ways to listen to this show. Listen to this podcast using the player below. Listen by downloading the file and putting it on your mp3 player. Or subscribe by clicking on the itunes button at the top of the page and the show can automatically be downloaded and loaded on your iPod. Erik Mazzone is the Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association. In his position he visits law firms everyday and has a broad range of lobby "experiences". In our "picks of the week" segment we discuss Etsy and Water Wonders.
Your lobby matters. It’s the first impression many prospective clients have of your firm. It makes a big difference as to how the client processes the help and information you offer. In this podcast, Erik Mazzone and Lee Rosen discuss the impact of the lobby, some awful lobbies and some ideas about how you can make your lobby work for you. An effective lobby will impact your bottom line. There are, at least, three ways to listen to this show. Listen to this podcast using the player below. Listen by downloading the file and putting it on your mp3 player. Or subscribe by clicking on the itunes button at the top of the page and the show can automatically be downloaded and loaded on your iPod. Erik Mazzone is the Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association. In his position he visits law firms everyday and has a broad range of lobby "experiences". In our "picks of the week" segment we discuss Etsy and Water Wonders.
Need to fill a position? Running a help-wanted ad? With the current economic situation you're likely to receive more resumes than you can handle. How do you find the cream of the crop? How do you avoid committing days and days to interviewing? How do you avoid the mind-numbing boredom? Group interviews - that's how. Erik Mazzone, Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association, and Lee Rosen discuss this great technique for finding the best people in an efficient, fun way. Lee and Erik have both tried this aproach on many occasions and it works. Give us a listen for out step-by-step approach to the group interview. Also, in our picks of the week segment, we discuss SquareSpace and PogoPlug.
Need to fill a position? Running a help-wanted ad? With the current economic situation you’re likely to receive more resumes than you can handle. How do you find the cream of the crop? How do you avoid committing days and days to interviewing? How do you avoid the mind-numbing boredom? Group interviews - that’s how. Erik Mazzone, Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association, and Lee Rosen discuss this great technique for finding the best people in an efficient, fun way. Lee and Erik have both tried this aproach on many occasions and it works. Give us a listen for out step-by-step approach to the group interview. Also, in our picks of the week segment, we discuss SquareSpace and PogoPlug.
Erik Mazzone, Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association and Lee Rosen discuss initial consultations and how to close the sale. It all starts with the initial consultation and failing to do it right leaves the lawyer without a client. We discuss the basics and some major mistakes that people make - things that cause a prospective client to lose trust and confidence in the attorney. Download this podcast, put it on your player and learn something on your daily commute. You can subscribe to these podcasts in iTunes (see the link above) and the shows will download automatically to your iPod. As usual we have a couple of Picks of the Week that will help take you to the next level. Little Red Book of Selling: 12.5 Principles of Sales Greatness Lawyer Marketing Advisor - Trey Ryders Weekly newsletter
Erik Mazzone, Practice Management Advisor and the Director of the Center for Practice Management of the North Carolina Bar Association and Lee Rosen discuss initial consultations and how to close the sale. It all starts with the initial consultation and failing to do it right leaves the lawyer without a client. We discuss the basics and some major mistakes that people make - things that cause a prospective client to lose trust and confidence in the attorney. Download this podcast, put it on your player and learn something on your daily commute. You can subscribe to these podcasts in iTunes (see the link above) and the shows will download automatically to your iPod. As usual we have a couple of Picks of the Week that will help take you to the next level. Little Red Book of Selling: 12.5 Principles of Sales Greatness Lawyer Marketing Advisor - Trey Ryders Weekly newsletter
Referrals are the lifeblood of any practice and without them you'll quickly cease to exist. In this episode of the Rosen Institute podcast, Lee Rosen and Erik Mazzone talk about the importance of building relationships with referral sources and a very practical approach to arranging and conducting meetings with these important people. Picks of the Week DuctTapeMarketing.com - A great site and a great blog on marketing. Salesforce.com - A site that will help you manage all of your referral and sales activities. Sugarcrm.com - An opensource alternative to SalesForce.com
Referrals are the lifeblood of any practice and without them you’ll quickly cease to exist. In this episode of the Rosen Institute podcast, Lee Rosen and Erik Mazzone talk about the importance of building relationships with referral sources and a very practical approach to arranging and conducting meetings with these important people. Picks of the Week DuctTapeMarketing.com - A great site and a great blog on marketing. Salesforce.com - A site that will help you manage all of your referral and sales activities. Sugarcrm.com - An opensource alternative to SalesForce.com
Erik Mazzone and I delve into Twitter and other social media sites. What is Twitter? Does Twitter help build a practice or is it just a giant time suck? How can it be used to help you? Does Twitter generate referrals? We discuss LexTweet, a directory of legal professionals on Twitter. Plus we offer our usual "picks of the week". This week it's TweetDeck and TwitterKarma. Follow us on twitter at Lee Rosen and Erik Mazzone
Erik Mazzone and I delve into Twitter and other social media sites. What is Twitter? Does Twitter help build a practice or is it just a giant time suck? How can it be used to help you? Does Twitter generate referrals? We discuss LexTweet, a directory of legal professionals on Twitter. Plus we offer our usual "picks of the week". This week it’s TweetDeck and TwitterKarma. Follow us on twitter at Lee Rosen and Erik Mazzone