Welcome to TCN Talks. This podcast is designed to be a pithy, talk of relevant need to know to help you in your role in hospice palliative care serious illness care.
What happens when ancient philosophical questions about "the good life" collide with modern healthcare regulations? In this compelling episode of TCNtalks, host Chris Comeaux welcomes hospice leaders Annette Kiser, Chief Compliance Officer with Teleios, and Judi Lund Person, Principal, Lund Person & Associates LLC, for a deep dive into the regulatory crossroads facing hospice providers.In this episode, we discuss the FY 2026 Proposed Rule, which focused on implementing the HOPE initiative, and two RFIs (Requests for Information) that were part of it. Also, discuss how important it is for us in the hospice field to give CMS feedback via these RFIs. These will impact the Future Quality Measure Concepts for the Hospice Quality Reporting Program, and CMS is asking for input on three concepts for the HQRP Hospice Quality Reporting Program:- The Challenges of Interoperability,- The Evolving Quality Measures related to Patient Well-Being - Nutrition, including Safe Eating Habits, Exercise, Nutrition, and Activity appropriate for end-of-life careLast, they discuss a separate RFI related to the Advanced Digital Quality Measurement (dQM) in the HQRP (Hospice Quality Reporting Program) and the data standards of Health Level Seven® (HL7®) and Fast Healthcare Interoperability Resources® (FHIR®).Annette and Judi have a wealth of experience and knowledge. This is a great listen for staff, leaders, and Boards of hospice and palliative care organizations to become more educated about the tracks being laid with the proposed 2026 Wage Index. This show is timely and relevant, so join us.Guest:Annette Kiser, Chief Compliance Officer with Teleios Judi Lund Person, Principal, Lund Person & Associates LLC Host:Chris Comeaux, President / CEO of TELEIOShttps://www.teleioscn.org/tcntalkspodcast/navigating-the-future-hope-wage-index-and-cms-quality-measuresTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode, Daniel H. Pink, the world-renowned author of seven bestselling nonfiction books, discusses his interdisciplinary approach to understanding human motivation and the evolving work landscape in the AI age.Pink emphasizes the importance of empathy, creativity, and the need for individuals to augment machine intelligence rather than compete with it. He also explores the role of technology in healthcare, particularly in Hospice Care, and the significance of human connection and listening in providing care.The discussion highlights AI's potential to enhance human capabilities while also addressing its challenges. Daniel and Chris Comeaux also explore the essential skills and mindsets needed for hospice leaders to future-proof their organizations, particularly in the face of advancing AI technologies.The discussion culminates in a reflection on the evolving nature of leadership in an AI-driven world, urging leaders to remain curious and focused on their core values.Join us, this is a great listen.Guest:Daniel H. Pink, Author of the NY Times Bestselling book A Whole New MindHost: Chris Comeaux, President / CEO of Teleioshttps://www.teleioscn.org/tcntalkspodcast/a-whole-new-mind-with-daniel-h.-pinkTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What defines quality in end-of-life care? How are hospice organizations navigating workforce challenges? And why has medical aid in dying become such a critical conversation? These questions take center stage in this data-driven exploration of April's most impactful Hospice and Palliative Care news stories.In this episode of TCNtalks, Chris Comeaux and Cordt Kassner discuss the top news stories from April, focusing on hospice and palliative care. They explore personal aspirations, data insights, the impact of spiritual care, emerging categories in news reporting, and key themes such as reimbursement and workforce challenges. The conversation also touches on mission moments, regulatory changes, technology innovations, and the evolving nature of leadership in healthcare, particularly in the context of AI and human skills. The conversation also explores the increasing demand for senior living and the legislative changes impacting hospice care, including the ban on for-profit hospices in New York and the introduction of psilocybin access in New Mexico. Cordt closes the show with a Master's Class reviewing the National Hospice Locator, a valuable tool for finding high-quality hospice care anywhere in the country. Join us.Guest: Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today & CEO and Founder of Hospice AnalyticsHost: Chris Comeaux, President / CEO of TeleiosTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Ketamine – a medicine long used as an anesthetic – is finding a powerful new purpose in hospice and palliative care settings. Dr. Rohini Kanagante, a physician with expertise spanning both Hospice Care and Integrative Psychiatry, unveils the remarkable potential of this medication in our latest episode of TCNtalks. Chris Comeaux invites Dr. Rohini Kanniganti, a hospice physician, to delve into the incorporation of ketamine in hospice and palliative care. They examine the notion of total pain, how ketamine aids in addressing pain and mental health challenges at the end of life, and the practical applications and regulatory factors involved in its use. Dr. Kanniganti shares her experiences and insights on how ketamine can offer relief to patients in hospice care, highlighting the significance of meticulous administration and a comprehensive approach to patient care. They explore the ethical considerations of ketamine use, its potential future acceptance in hospice environments, and the necessity of empowering staff and leaders to improve patient care. The conversation highlights the importance of a compassionate approach to end-of-life care, emphasizing the well-being of patients and their families in conjunction with this innovative treatment method.This is a great listen for your clinical staff and leaders. Join us - this is a timely and relevant event.Guest: Dr. Rohini Kanniganti, MD, MSPH, HMDC, Hospice Physician Host: Chris Comeaux, President / CEO of Teleios Collaborative Networkhttps://www.teleioscn.org/tcntalkspodcast/breaking-barriers-ketamines-role-in-hospice-medicine-with-dr.-rohini-kannigantiTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode of TCN Talks, host Chris Comeaux interviews Rebecca Ramsay, CEO of House Call Providers. Rebecca shares her unique journey in healthcare and emphasizes the importance of nonprofit organizations in delivering quality care. Rebecca discusses the evolution of House Call Providers, the significance of home-based primary care, and the interdisciplinary approach required to meet the needs of patients with complex conditions.She also advocates for hospice organizations to expand into home-based primary care, highlighting the growing demand and the gaps in current services. Chris and Rebecca explore the challenges of maintaining a stable workforce, the complexities of payment structures, and the importance of a steady referral stream for viable home-based primary care. Rebecca shares her vision for the future of care, emphasizing the need for integrated services and support for caregivers. The discussion highlights the evolving landscape of healthcare. This is a great listen for staff, leaders, and hospice and palliative care organization boards. Join us; this is timely and relevant. Guest: Rebecca Ramsay, Chief Executive Officer of Housecall Providers Host: Chris Comeaux, President / CEO of Teleioshttps://www.teleioscn.org/tcntalkspodcast/rebecca-ramsay-on-home-based-primary-careTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode of TCNtalks, Chris Comeaux and Dr. Cordt Kassner, Publisher of Hospice & Palliative Care Today and CEO and Founder of Hospice Analytics, leverage their data and extensive experience to identify key hospice headlines, articles, research, and social media posts that are driving change and transforming end-of-life care and healthcare in America.They share personal experiences with hospice care, emphasizing the importance of social work and discussing the challenges of healthcare reimbursement. The conversation also touches on MedPAC recommendations, new social media trends, and highlights from recent research articles. The hosts explore pressing issues in healthcare, such as workforce challenges, patient demographics, regulatory changes, and the impact of technology. They address the implications of the aging baby boomer population for healthcare services, the influence of corporate interests on healthcare spending, and the critical role of leadership in navigating these challenges. Their discussion underscores the need for innovative solutions and the role of technology in improving care delivery. It also emphasizes the importance of preparing for upcoming Medicare and home-based care changes. The episode concludes with a Masters Class from Chris on what leadership is and why it is so needed during these times. Join us.Guest: Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today & CEO and Founder of Hospice AnalyticsHost: Chris Comeaux, President / CEO of TCN / TCGhttps://www.teleioscn.org/tcntalkspodcast/transforming-healthcare-hospice-in-the-news-march-2025Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this crossover show of TCNalks / Anatomy Of Leadership, host Chris Comeaux interviews NY Times bestselling author T. R. Reid. They discuss T. R. Reid's experiences and insights from researching healthcare systems around the world, particularly focusing on the need for universal coverage and the various models of healthcare delivery.T.R. emphasizes the importance of a key principle in any functional healthcare system at a national level: healthcare for everyone. He wrote about this in his NY Times bestselling book The Healing of America. Some of the key discoveries in the book are the inefficiencies of the U.S. healthcare system compared to others worldwide and the potential benefits of adopting a government-run healthcare model similar to Medicare and the VA. Reid also critiques the profit-driven nature of American health insurance and advocates for reforms prioritizing patient care over profits.T.R. and Chris then discuss the unique window of opportunity in 2025 and the need for a new framing of universal healthcare, suggesting alternatives in language around 'Medicare for All.' T.R. emphasizes the importance of price controls in reducing administrative costs and improving efficiency in healthcare systems. Reid also addresses the role of innovation in healthcare, arguing that high costs do not necessarily lead to better medical advancements. He cites several excellent examples of recent innovations, all from outside the U.S. This is a great listen as the U.S. spends more on healthcare, yet we are not even in the top 10 in the world. It's hard to make one aspect of healthcare successful, like Hospice and Palliative Care, if the broader ecosystem it resides in is flawed and unsustainable. Join us; this is very timely.Guest: T.R. Reid, Author of the NY Times Best Selling book The Healing of AmericaHost: Chris Comeaux, President/CEO of TCN/TCGhttps://www.teleioscn.org/tcntalkspodcast/the-healing-of-america-with-t.r.-reidTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
This show is dedicated in memory of Tali Sutton, who unexpectedly died the week of February 3rd. Tali was an upcoming leader in hospice and palliative care in New York State as CEO of CareFirstNY.In this episode of TCNtalks, Chris Comeaux speaks with Jeanne Chirico, the President and CEO of Hospice and Palliative Care Association of New York State (HPCANYS), about the unique challenges and opportunities facing hospice care in New York State. Many of us think of New York City when we think of New York yet the entire state with New York State is a picture of many of the challenges we will face in healthcare for the country as a whole in the future.Chris and Jeanne started the show remembering Tali Sutton, who unexpectedly died the week of February 3rd. Tali was an upcoming leader in hospice and palliative care in New York State as CEO of CareFirstNY. Jeanne shares her extensive background in hospice and palliative care, highlighting the complexities of providing care in a state with diverse cultural and economic landscapes. The conversation delves into regulatory challenges, workforce issues, and the importance of advocacy in ensuring quality end-of-life care. Jeanne emphasizes the need for innovative service lines and the role of technology in adapting to changing customer demographics. The episode concludes with a call to action for hospice leaders to engage in advocacy and community partnerships to navigate the future of healthcare effectively and to do that at a grass roots level.This episode is a great summary of the challenges facing all hospice and palliative care programs. This is a great listen for staff, leaders, and Board's of hospice and palliative care organizations. Join us, this is timely and relevant.Guest: Jeanne Chirico, , HPCANYS President/CEOHost: Chris Comeaux, President / CEO of TCN/TCGhttps://www.teleioscn.org/tcntalkspodcast/the-challenges-ahead-with-jeanne-chiricoTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
The latest episode dives into important topics affecting hospice and palliative care today, shedding light on key trends from February's news. Our hosts emphasize how personal experiences shape their perspectives on the challenges and innovations within the field. • Overview of TCN Talks and its purpose • Discussion on meaningful personal experiences in hospice care • Key February news stories impacting hospice leadership • Overview of workforce challenges faced in hospice • Exploration of technology's role in hospice care advancements • Insights into improving access to high-quality end-of-life care • Predictions for the future of hospice and palliative care • Importance of continuous learning and innovation in leadership • Encouragement for audience engagement and dialogue Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode of TCN Talks, host Chris Comeaux interviews Bree Owens, a licensed clinical social worker and co-founder of The Holding Group. They discuss Bree's journey in the healthcare field, particularly in palliative care. Bree shares insights on having learned the importance of having meaningful conversations with patients and families about their care options, which led her to the unique model of The Holding Group. Her organization has held space, hence the name The Holding Group, for a patient-centered approach, helping patients and their families find the right care at the right place at the right time. Bree emphasizes the significance of informed consent and the role of social workers in facilitating these discussions to improve patient outcomes and satisfaction.Chris and Bree also delve into the evolution and current state of palliative care, highlighting the challenges and innovations in the field. Bree emphasizes the importance of integrating social work into healthcare, particularly in serious illness and dementia care. They also discuss the upcoming GUIDE model, which aims to provide comprehensive support for dementia patients and their caregivers.This is a great listen for staff, leaders, and Boards of Hospice and Palliative Care organizations. Join us, this is timely and relevant.Guest: Bree Owens, Licensed Clinical Social Worker and Co-Founder of The Holding Group Host: Chris Comeaux, President / CEO of TCN/TCGTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode of TCNtalks, Chris Comeaux and Cordt Kassner, PhD, publisher of Hospice & Palliative Care Today and CEO and Founder of Hospice Analytics, begin a new format for the “Top News Stories of the Month.” Cordt joins, stepping in for Mark Cohen, and brings the statistics from the daily newsletter Hospice & Palliative Care Today.Chris and Cordt explore key trends in hospice news, challenges in reimbursement, competition, workforce issues, and the impact of technology on the field. They also touch on demographic trends, regulatory issues, and predictions for the future of hospice care.Their dialogue highlights the challenge of filtering vast information and the excellent service provided to hospice and palliative care leaders. This podcast and Hospice & Palliative Care Today are for the leaders in the hospice and palliative care field.Join us. This is a must-attend opportunity for Hospice and Palliative Care leaders. It's a one-stop shop for catching up on all the essential and relevant news articles and information impacting the field today and tomorrow.Host: Chris Comeaux, President / CEO of TCN/TCGGuest: Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today & CEO and Founder of Hospice Analyticshttps://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-january-2025Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What happens when you blend nearly 25 years of legal expertise with the rapidly changing landscape of healthcare? Join us as we welcome Meg Pekarske, head of the Hospice and Palliative Care Practice Group at Hush Blackwell, who shares her remarkable journey and insights into hospice law. From her early mentorship under Mary Michael to leading a dynamic team of 15 professionals, Meg's story is one of adaptability and growth. As we navigate the complexities of the evolving healthcare market, Meg's unique blend of analytical and creative skills provides invaluable perspectives on fostering resilience and innovation in hospice care. Discover the strategies for financial sustainability in the hospice industry as we explore the significance of revenue diversification. With traditional Medicare reimbursement for palliative care falling short, there's a pressing need for creative financial strategies tailored to organizational needs. You'll learn about the potential of innovative care models and the increasing appeal of PACE (Program of All-Inclusive Care for the Elderly) as we discuss substantial investment and staffing requirements. This conversation emphasizes the urgency for leaders to be agile and inventive in meeting the needs of the community and patients effectively.Our exploration doesn't stop there. We tackle the intricacies of legal structures in healthcare, the resurgence of Independent Practice Associations, and the active landscape of healthcare antitrust concerns. Meg's insights guide us through the potential future of Hospice care, advocating for a broader approach that prioritizes upstream interventions and interdisciplinary care. As we ponder the evolving role of professional skills in the age of AI, don't miss our reflection on the enduring importance of human empathy and emotional intelligence. This episode promises a thought-provoking journey that challenges conventional methods and inspires a broader vision for serving our communities.Guest: Meg Pekarske, Partner and Head of the Hospice and Palliative Care Practice Group at the Law Firm of Husch BlackwellHost: Chris Comeaux, President / CEO of TCN/TCGhttps://www.teleioscn.org/tcntalkspodcast/meg-pekarske-on-model-considerations-for-the-futureTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode of TCNtalks, Chris Comeaux, Mark Cohen, and Cordt Kassner discuss the top news stories in hospice and palliative care for December 2024. This episode marks the end of Mark's two-year run of partnering with Chris to review the month's top stories, with Cordt taking on that role going forward, along with his colleague at Hospice & Palliative Care Today, Joy Berger.Mark's takes a deeper dive into three big news events in December, Cordt looks at the most-viewed articles from both December and all of 2024, and Chris, as usual, highlhights articles of particular import to hospice C-Suites. Among the biggest stories from December, they reflect on the significance of President Jimmy Carter's hospice journey and the pre-Holiday release by CMS of the 50 lowest quality hospices nationwide. The conversation emphasizes the importance of proactive communication strategies and the need for hospice organizations to be transparent and accountable. This is a do not miss opportunity for Hospice and Palliative Care leaders.Our GuestCordt Kassner, PhDPublisher of Hospice & Palliative Care TodayMark CohenStrategic Communications Consultant/Cohen-Fyfe CommunicationsShow HostChris ComeauxPresident / CEOTeleios Collaborative Network / Teleios Consulting Grouphttps://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-december-2024Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this crossover podcast episode, host Chris Comeaux does a recap of the top podcasts of 2024. First for TCNtalks with amazing guests like New York Times best-selling author John Burke, Peter Benjamin, Dr. Ira Byock, and Judi Lund Person.Chris then does a recap from our first year of our new podcast, the Anatomy of Leadership, with great guests such as Quint Studer, Meridith Elliott Powell, John Locke, and Brian Jaudon.Additionally, Chris introduces the intriguing concept of the "One Word," which serves as a thematic or guiding principle for the upcoming year. This is a great piece of wisdom Teleios and many of it's members practice every year. This is a much more powerful way to set the tone and intention for your upcoming year and is much more useful than a New Year's Resolution which seem to wane about thirty days into the New Year. By looking back on the past year and gazing forward, individuals can gain clarity about their personal causes and purposes. Selecting a One Word for the year can offer a focused and directional approach to both personal and professional life.Host: Chris Comeaux, MLAS, CPA; President/CEO of Teleios Collaborative Network and Teleios Consulting GroupTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Unlock the transformative potential of palliative care as we sit down with Torrie Fields, the innovative founder and CEO of TFA Analytics. Torrie's unique blend of expertise as a health economist and actuary is driving new approaches to palliative care, particularly through the use of data analytics. Join us as Tori shares her journey from a C-TAC conference meeting to reshaping Medicare guide programs and creating comprehensive care models for patients with serious illnesses. Her insights are changing the way healthcare providers think about aligning patient care with personal goals and reducing unnecessary treatments.Explore the future of palliative care reimbursement and the significant strides being made by pioneering figures like Janet Bowles and Diane Myers. With an eye on 2025, we delve into the exciting developments in healthcare policy and innovative payment models. Discover how collaborative efforts with CMS are shaping a new era in community-based palliative care, and why hospice leaders must urgently adapt to these changes. We dive into the bipartisan nature of palliative care and the importance of educating health insurance companies on its value, ensuring a seamless integration into standard healthcare practices.Witness the evolution towards a co-management model in palliative care, as specialists and primary care providers navigate the challenges of large patient panels. Torrie and I discuss the need for a multidisciplinary approach that supports overwhelmed providers while delivering tailored care. We explore the complexities of integrated healthcare systems and the essential role of palliative care in improving patient experiences and outcomes. Through engaging stories and thought-provoking discussions, this episode celebrates the visionary leaders pushing the boundaries of healthcare solutions, ensuring patients receive the right care at the right time.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What if the future of Hospice and Palliative Care depends on understanding the intricacies of integration and regulation in the hospice sector? Join us for an insightful journey through November's most compelling stories that have captured the attention of Hospice and Palliative Care Today's readership. Our conversation reveals the significant impact of national events, from elections to regulatory changes, on shaping news cycles and industry priorities. Also, rising workforce demands and political changes, such as immigration restrictions, paint a concerning picture for the future labor pool in Hospice Care.We provide a comprehensive analysis of the month's key themes that may have been missed, like tackling issues from CMS payment cuts to the Justice Department's stance on UnitedHealthcare Group's acquisition of Amedisys. This episode is a must-listen for those seeking a deeper understanding of the critical yet often overlooked issues in Hospice and Palliative Care today, and Mark delivers another excellent masterclass on creating compelling headlines. Guest: Mark Cohen, Host: Chris Comeaux, President / CEO of TCN / TCGhttps://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-november-2024Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Maria Warren, Vice President of McBee, part of NetSmart, joins us to unravel the intricacies of hospice care audits. We promise you'll gain a deeper understanding of how these audits, intended to curb fraud and waste, often end up as resource-draining obstacles that detract from essential patient care. Maria shares her personal journey from starting as an entry-level consultant to leading teams that navigate the complex landscape of compliance and documentation, providing a critical perspective on the balance between regulation and care.The conversation then shifts to the transformative potential of technology in hospice care. With insights from Betsy Hansen, we explore how electronic medical records (EMRs) are not just digital tools but catalysts for improving patient outcomes and operational efficiency. You'll learn about the exciting possibilities of EMRs in enhancing compliance and care quality, as well as the challenges organizations face in adopting innovative yet user-friendly systems. Our discussion underscores the importance of high standards and creative problem-solving in addressing staffing challenges and maintaining a compassionate care environment.In our final segment, we navigate the future of hospice care, emphasizing the need for advocacy and increased awareness to better integrate hospice services into the broader healthcare system. The visionary interdisciplinary approach of hospice is celebrated, along with the call for improved coordination across healthcare services and leveraging technology for better care. We reflect on the importance of staying informed, continuously learning, and adapting to serve the hospice field more effectively. Join us for an episode filled with actionable insights and forward-thinking strategies to enhance care in this vital area of healthcare.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What prompts someone to pivot their career path entirely? For Dr. Kyle Lavin, it was the compassionate care he witnessed during his mother's illness that led him to psychiatry and palliative care, despite initially resisting following in his father's footsteps. This episode spotlights Kyle's emotional journey, sparked by personal family challenges, including his mother's battle with severe health issues and substance use disorder. His story is one of resilience and determination, ultimately leading him to champion the integration of behavioral health into serious illness care, aiming to bridge the gap in our fragmented healthcare system.As we navigate through the complex challenges faced by patients trying to access behavioral health services, Kyle underscores the systemic issues within mental health care. The difficulties of seeking help in a siloed system, especially during vulnerable times, are significant. We dissect these hurdles, discussing the critical shortage of mental health providers and the urgent need for a more integrated approach, particularly for the aging population. By examining collaborative care models and the potential role of non-licensed providers, we highlight innovative strategies for expanding care availability and ensuring each team member operates at their fullest potential.In a world increasingly reliant on technology, we explore how AI is reshaping patient experiences, particularly in hospice and mental health services. From AI-enhanced patient intake platforms to the benefits of telehealth, the discussion highlights the transformative potential and ethical challenges of incorporating technology in high-touch fields. We reflect on maintaining a balance between technology and human touch, emphasizing the need for compassionate care. Join us as we delve into the evolving perceptions of mental health, drawing parallels to advancements in palliative care, and consider the future landscape of healthcare in an age of rapid technological change.Guest: Dr. Kyle Lavin, MD. MPH. Assistant Professor of Psychiatry at UNC Chapel Hill and Chief Clinical Officer of Cerula CareHost: Chris Comeaux, President / CEO of TCN / TCGhttps://www.teleioscn.org/tcntalkspodcast/the-mental-and-behavioral-health-challenge-with-kyle-lavinTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
How do leaders rise to the occasion when crises strike? We are joined by Jeannee Parker Martin, the remarkable President and CEO of LeadingAge California, who has blazed a trail in international healthcare and pioneered the first AIDS home care and hospice program in the U.S. Jeannee shares her insights on the power of networking and connectedness in leadership, and her story underscores the vital role of empathy and strategic thinking in serving communities during challenging times. Together, we express gratitude for the extraordinary support in the wake of Hurricane Helene, which profoundly impacted hospices in Western North Carolina, Eastern Tennessee, and Virginia.The landscape of senior living and healthcare is rapidly changing, and we're examining the challenges and opportunities that lie ahead. Leadership, as we discuss, is often more about experiencing and learning in the moment than formal teaching, especially during recovery efforts after natural disasters. Demographic shifts and a shrinking workforce present both hurdles and possibilities, and we explore innovative approaches like "crinking" to navigate these dynamics. The conversation touches on how organizations can strategically plan for the future while embracing new technologies and methods to reshape the industry.Artificial intelligence and adaptability are revolutionizing leadership. Tools like ChatGPT are being harnessed to enhance efficiency, from legal consultations to creative team communications. We delve into the importance of youthful flexibility in adopting new technologies and adapting to post-COVID changes in Medicare hospice benefits. We also reflect on the core attributes of exceptional leaders, from empathy and accountability to strategic vision. With personal anecdotes and valuable advice, we provide guidance for leaders in hospice and palliative care to remain vigilant and proactive in a dynamic and evolving environment.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What if the future of hospice care hinges on resilience and adaptation in the face of natural disasters? Join us as we explore how hospices from Western North Carolina to Virginia are navigating the aftermath of Hurricane Helene with remarkable tenacity. Hear firsthand accounts of the challenges faced by organizations like Four Seasons, Amorium, and CCWNC Compassionate Care, and discover the critical role of community support in their recovery efforts. We'll also shed light on the pressing news from September and October—including significant legislative proposals and industry mergers—that are reshaping the hospice sector.In this episode, we tackle the multifaceted landscape of healthcare, focusing on the nuances of Medicare reimbursements, the implications of the recent dip in MA star ratings, and the emergence of "healthcare deserts" that threaten rural hospitals. You'll hear about President Carter's inspiring hospice journey and the broader impact on palliative care, as well as the ongoing legal challenges surrounding Medicare Advantage plans and the controversial Chevron ruling. These discussions highlight the evolving dynamics that healthcare providers must navigate to ensure sustainability and quality care.Communication is key, especially in disaster-prone areas. Discover effective strategies for hospices to connect with their communities, build trust, and prepare for crises. We'll also touch on technological innovations like AI and robotics that promise to revolutionize at-home care. Together, we explore how these advancements, coupled with a proactive approach to emergency preparedness, can strengthen the hospice industry's resilience. Join us for insights into a healthcare landscape that's as complex as it is promising, and learn how leaders can steer their organizations through times of change.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
While taking a much-needed break from the demanding world of Hospice Care, I stumbled upon the inspiring works of John Burke, bestselling author of "Imagine Heaven" and "Imagine the God of Heaven." This serendipitous discovery provided a fresh perspective and renewed hope during a time of deep reflection. In this heartfelt episode, we express gratitude for the overwhelming community support extended to hospices in Western North Carolina, Eastern Tennessee, and Virginia, following the devastation of Hurricane Helene. John shares his deeply personal journey with hospice care during his mother's battle with Alzheimer's and his father-in-law's struggle with brain cancer, highlighting the critical support these facilities offer during end-of-life journeys.Prepare to have your understanding of consciousness and the afterlife challenged as John Burke and I discuss the intriguing phenomena of near-death experiences (NDEs). We explore compelling personal accounts, such as that of Mary in London, whose experience of observing her surroundings while clinically dead offers potential evidence of consciousness beyond physical existence. We also touch on the perspectives of medical professionals like Dr. Pim Van Lommel, who provide insights that question traditional brain-based explanations. These stories, along with scholarly research, present a compelling case for rethinking our perceptions of life, death, and consciousness.Finally, we turn our focus to the spiritual dimensions of NDEs, drawing connections with biblical texts and exploring overarching themes of love and interconnectedness. By examining the Apostle Paul's potential near-death experience and the moving testimonies of individuals like Santosh and Vicki, we discover the transformative power of viewing life through a broader lens. As we conclude, we emphasize the universal importance of love, faith, and hope, encouraging listeners to seek a deeper understanding and live purposefully, making a positive impact in their communities.GuestJohn Burke, New York Times bestselling author of Imagine Heaven and Imagine the God of Heaven HostChris Comeaux, President & CEO of Teleioshttps://www.teleioscn.org/tcntalkspodcast/imagine-heaven-with-john-burkeTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Is the future of nonprofit healthcare on the brink of transformation? Join us as we hear from Rich Church, Parkview Health's Chief Growth and Strategy Officer, who shares his fascinating journey from the halls of a prestigious legal firm to a leading role in healthcare. Rich opens up about the challenges nonprofit healthcare systems face, such as escalating costs and shrinking reimbursements, and the innovative strategies needed to ensure high-quality care remains accessible. Discover the potential of partnerships between healthcare systems and hospice providers as we explore new ways to lighten the financial load on communities without sacrificing the mission of compassionate care.Imagine a world where nonprofit healthcare systems act like savvy investors, strategically using their assets to foster innovation. Rich Church and our hosts discuss how healthcare systems can emulate universities by investing in promising startups and supporting them with invaluable expertise. Through a blend of internal and external innovation, these systems can forge impactful collaborations that drive regional healthcare improvements. Guest: Richard Church, Chief Growth & Strategy Officer, Parkview Health Host: Chris Comeaux, President / CEO of TeleiosTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Private Equity's Impact on Hospice Care, The Good, the Bad, and the Ugly of Private EquityPrivate equity firms are quietly reshaping the healthcare landscape, but at what cost? Today, we sit down with Laura Katz Olson, a distinguished professor of political science at Lehigh University and author of "Ethically Challenged," to uncover the unsettling truths behind private equity's involvement in healthcare. Laura's decades of research on aging and healthcare provide an eye-opening perspective on how these firms operate with minimal transparency, often at the expense of patient care.Throughout our discussion, Laura breaks down the financial strategies these firms employ, like debt-loading and real estate selloffs, that jeopardize the long-term sustainability of the organizations they target. We contrast the profit-driven motives of private equity with the mission-oriented focus of nonprofit organizations, shedding light on the stark disparities in quality. From the aggressive expansion of private equity into sectors like home healthcare and student loans to the alarming rise in healthcare bankruptcies, the discussion paints a vivid picture of the ethical and operational challenges facing the industry.We also explore the broader implications of private equity across various industries. As we wrap up, we celebrate the unsung heroes within the hospice community, whose dedication and compassion starkly contrast with a profit-driven approach. Join us for a compelling conversation.Guest: Laura Katz Olson, Professor of Political Science at Lehigh UniversityHost: Chris Comeaux, President / CEO of TCN / TCGhttps://www.teleioscn.org/tcntalkspodcast/private-equitys-impact-on-hospice-care-with-laura-katz-olsonTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
We uncover the hidden challenges and triumphs of the Hospice community in our latest episode of TCNtalks. Join us, alongside Mark Cohen, as we discuss the impact of John Oliver's HBO episode on Hospice fraud, abuse, and neglect. The conversation highlights the need for reputable providers from both the for-profit and nonprofit sectors to join forces to protect the integrity of Hospice Care. We also bring you the hottest topics from Hospice and Palliative Care Today, including insights on the CMS's 2025 Hospice Final Rule and alarming reports on fraudulent Hospices targeting the most vulnerable. In this podcast episode, Mark Cohen joins Chris for more for the Top News Stories of the Month of August. This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today. You can subscribe for free here: www.hospicepalliativecaretoday.comWith this new format, Mark and Chris highlight the top news stories you should not have missed, each from their different perspectives. Mark as an editor, news aggregator, and longtime marketing Executive focusing on the quantitative data provided by Cordt's team regarding the most clicked on and read stories, and Chris as a C-Suite leader of Hospice and Palliative Care. In this conversation, Chris Comeaux and Mark Cohen discuss the impact of negative media coverage the hospice sector. They emphasize the importance of focusing on the quality of care and sharing positive stories to counteract negative perceptions while also preparing Hospice leaders for crisis communication scenarios. Mark provides tips for effective crisis communication, including identifying and training spokespeople, and having a professional standing by to provide assistance. The conversation concludes with a reminder to tell the Hospice story consistently and over time to build reputational goodwill. Guest: Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe Communications Host: Chris Comeaux, President / CEO of TCN / TCG https://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-august-2024Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode of TCN Talks, Chris interviews Annette Kiser, Chief Compliance Officer with Teleios and Judi Lund Person, Principal with Lund Person & Associates LLC. The conversation covers the need to know around the final published 2025 Wage Index for Hospices. Some of the key points discussed are: The rate increase of 2.9%.The CBSA is an important factor in determining rates for Hospices, and changes can significantly impact reimbursement.The CAHPS Hospice Survey is undergoing changes, including the introduction of online survey options and revisions to the survey questions.Hospices need to stay informed about these changes and adjust their operational planning to ensure compliance and quality care. The lag in reporting data can result in a delay of several years before the public sees the results of the Hospice Quality Reporting Program.Understanding and addressing patient care preferences is crucial for providing individualized and high-quality Hospice Care.Increased participation in the CAHPS Hospice Survey is necessary to gather valuable feedback from families and improve the quality of care.The implementation of the HOPE tool brings significant changes to the hospice industry, including additional questions and visits to assess symptom impact and social determinants of health.Regulatory changes regarding certification of terminal illness and the election statement provide clarity and align different sections of the Hospice Conditions of Participation.The future of Hospice Care involves a shift towards value-based arrangements and the collection of more detailed data to measure outcomes and improve quality of care. The conversation concludes with a discussion on the future of hospice care and the challenges and opportunities that lie ahead. Annette and Judi are a wealth of experience and knowledge. So join us, this is a great listen for staff, leaders, and Boards of hospice and palliative care organizations to become more educated about the changes that are coming and the tracks being laid with the 2025 Wage Index. This is timely and relevant. Guest: Annette Kiser, Chief Compliance Officer with Teleios Collaborative NetworkJudi Lund Person, Principal, Lund Person & Associates LLCHost:Chris Comeaux, President / CEO of TCN / TCGhttps://www.teleioscn.org/tcntalkspodcast/the-need-to-know-on-the-2025-hospice-wage-indexTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Prepare to gain unparalleled insights into the current state of hospice care and healthcare. On this episode of TCN Talks, we promise to equip you with the knowledge needed to navigate today's healthcare complexities. From the latest updates on the NAHC-NHPCO Alliance's comments on the Hospice Care Act to the evolving trend of green burials, we've got the crucial news stories that matter. We'll also unpack the financial struggles facing for-profit healthcare systems and how community health systems are responding.Ever wondered how private equity's growing influence is reshaping healthcare? Laura Katz Olson's eye-opening book "Ethically Challenged" serves as our starting point as we explore this provocative issue. Hear firsthand accounts and regional examples illustrating the delicate balance between necessary capital investment and its potential negative impacts on service quality and community trust. The discussion extends to rising unionization among healthcare workers and whether similar unrest is brewing in the hospice sector.We don't shy away from the hard-hitting topics. From the destabilizing effects of removing large trauma centers to controversies around nonprofit hospitals' tax-exempt status, you'll get a comprehensive look at the challenges public hospitals face. We spotlight recent hospice fraud cases, revealing their devastating consequences on families and Medicare, and offer effective strategies for healthcare providers to maintain integrity and service quality. Additionally, Mark explores impactful healthcare marketing strategies, stressing the importance of skilled writing and editing in creating engaging content. Tune in for a deep dive into the multifaceted issues shaping today's healthcare landscape.Guest Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe Communications HostChris Comeaux, President / CEO of TCN/TCGhttps://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-july-2024Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Can accountable care organizations (ACOs) truly revolutionize the healthcare landscape? Join us on TCN Talks as we welcome Larry Preston, the visionary CEO and co-founder of Silver State ACO. With an astounding 51 years of experience in healthcare, Larry takes us on a journey from the early days of ACOs in the 1970s to the present. Listen as he recounts Silver State ACO's remarkable story of overcoming initial setbacks, including a failed partnership, and how leveraging the right IT and legal expertise has been pivotal in managing a minimum of 5,000 Medicare lives.Our discussion continues with an exploration of the strategies that have driven Silver State ACO to achieve consecutive savings for eight years—a notable accomplishment among nearly 1,000 ACOs in the nation. Learn how strong hospital partnerships, strategic hiring, and meticulous compliance and clinical auditing have paved the way for success. Larry dives into the importance of being present in physician offices to ensure adherence to required formats and standards, a critical factor in maintaining high performance and quality care.Lastly, we delve into the evolution of healthcare risk models and the transformative power of technology in patient care. From the initial 50-50 savings split to riskier models like the 75-25 plan, discover the financial and operational adjustments that Silver State ACO has undertaken. We also discuss the integration of hospice care within the ACO framework and future innovations in healthcare analytics. Larry's insights are sure to inspire healthcare professionals to reflect on their own practices and the future of patient care in an ever-changing environment. Don't miss this chance to gain valuable knowledge from one of the leading minds in healthcare management.Guest: Larry Preston, CEO and Co-founder of Silver State ACO Host: Chris Comeaux, President / CEO of TCN / TCGhttps://www.teleioscn.org/tcntalkspodcast/the-dl-on-acosTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What if you could transform healthcare quality and reduce costs simultaneously? Join us in this riveting episode as we welcome Dr. Will Faber, a family practice doctor and former hospice director, to unravel the complexities and potentials of Clinically Integrated Networks (CINs) in healthcare, particularly for hospice and palliative care providers. Dr. Faber shares his wealth of experience, shedding light on how these legal entities empower independent providers to collaborate effectively, meet Federal Trade Commission criteria, and stand strong against larger, for-profit healthcare entities.Creating a successful CIN is no small feat. Listen to Dr. Faber discuss the critical steps beyond basic mergers, from establishing robust legal and operational frameworks to developing clinician-led governance structures. We emphasize the importance of a unified culture, inclusivity, and collaborative goal-setting in fostering true integration. Dr. Faber also highlights the rewarding nature of this endeavor and the importance of a supportive, non-punitive environment to achieve high-quality outcomes.As we shift focus to driving quality within CINs, Dr. Faber explores the evolving landscape of healthcare goals, from the triple aim to the quintuple aim. We delve into the dynamic interplay between large organizations and disruptive innovators, and discuss the impact of for-profit motives on hospice care quality. Finally, we underscore the importance of measurement in leadership and management, sharing thought-provoking insights from industry experts on how effective metrics can lead to positive, tangible results in healthcare. Tune in for an episode packed with valuable insights and actionable strategies for building and sustaining high-quality, cost-effective healthcare networks.Host: Chris Comeaux, President / CEO of TCN/TCGGuest: Dr. Will Faberhttps://www.teleioscn.org/tcntalkspodcast/is-your-organization-truly-clinically-integratedTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Join us for an enlightening exploration of the latest advancements in hospice and palliative care. Discover the heartfelt stories of D-Day veterans, the remarkable journey of a terminally ill teen who became an honorary sheriff, and the impactful efforts of U.S. Representative Elizabeth Ann Van Duyne in combating hospice fraud. We also discuss the pressing issues surrounding advanced care planning for late-stage cancer, the increasing mental distress among older adults, and a critical report on Medicare and the healthcare delivery system.Our conversation goes further into the evolving landscape of hospice care, examining the impact of Medicare Advantage plans, the growth of Silverstone Health, and significant ownership changes in California hospices. Learn about the collaborative affiliations between NOC and NHPCO, the Medisys divestiture, and the bold suggestion to abolish the 5% volunteer rule in hospices. We also highlight the importance of caring for LGBTQ+ patients and expand on Community Hospice's recent growth efforts, while considering the influence of private equity on hospice valuations.Delve into technology's transformative role in healthcare, from addressing cybersecurity vulnerabilities in rural hospitals to the ethical implications of AI in hospice care. Hear thought-provoking discussions on the mental health challenges faced by hospice staff and the rising concern of CEO burnout in the healthcare industry. Finally, find motivation to embrace life changes, with inspiring insights on the joy of vacations and the perfect timing for new beginnings. This episode is packed with valuable information and heartfelt stories that will resonate deeply with hospice and palliative care leaders and staff.The conversation concludes with another of Mark Cohen's Master Classes on marketing, communications, and public relations tips, tactics and strategies.Host: Chris Comeaux, President / CEO of TCN/TCGGuest: Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe Communicationshttps://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-june-2024Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What if you could stay ahead of the curve in hospice care while balancing inspiration and regulatory updates? On this special episode, guest host Mark Cohen, stepping in for Chris Comeaux, engages in a rich conversation with Cordt Kassner and Joy Berger from Hospice and Palliative Care Today. We dive into their meticulous process for curating news, offering insights into how they select articles that resonate with a diverse audience, ranging from C-suite executives to frontline clinicians. Joy Berger highlights their interdisciplinary approach and the importance of balanced content to keep hospice professionals well-informed about the latest industry trends.Discover the top healthcare trends from our May podcast as we cover everything from regulatory updates and mission moments to reimbursement challenges and workforce issues. Learn about the latest developments from CMS and HHS, and be inspired by stories like a 98-year-old Marine veteran earning his high school diploma. We also address the pressing challenges of nursing shortages and the impact of unions, while examining how big companies are entering the healthcare space and the demographic shifts influencing the care of an aging population.In another compelling segment, we explore the broader implications of years-long stories like the rise and fall of stories VBID and retail health clinics and whether the media covered these well. Understand the effects on local healthcare ecosystems and the emergence of pharmacy and hospice deserts. This episode underscores the necessity of proactive issues management in healthcare to stay ahead of sociopolitical trends and stakeholder expectations. Join us for an insightful and heartwarming discussion that sheds light on the critical issues shaping the hospice and palliative care landscape.TakeawaysIssues management is crucial for healthcare organizations to anticipate and respond to emerging trends and changes in the sociopolitical environment.Staying informed about competition, workforce challenges, patient demographics, regulatory issues, technology and innovations, and more is essential for Hospice decision makers.Understanding different perspectives and engaging in interdisciplinary collaboration is key to effective issues management.Subscribing to Hospice newsletters and and listening to podcasts like this are the foundation of a solid issue management program.Guest:Joy Berger, Editor in Chief, Hospice & Palliative Care TodayCordt Kassner, Owner / Publisher of Hospice and Palliative Care TodayGuest Host:Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe Communications BiographyBlog page: https://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-may-2024Chapter Markers0:01 Brevity in Hospice News Publishing17:02 Top Trends in Healthcare Articles32:49 Fluctuating Trends in Healthcare Environment49:40 DeltaCareRx Sponsorship and ServicesTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Can technology truly revolutionize home care? Join us as we chat with Betsy Hansen, a senior advisor from Lincoln Intelligence Group, who brings her extensive experience from digital strategy consulting for hospitals to the ever-evolving post-acute and home-based care sector. Betsy shares her journey and provides a unique perspective on how insights from acute care can be adapted to improve hospice and palliative care. She dives deep into the rapid acceleration of technologies that enhance electronic medical records in home care, shedding light on the role Lincoln Intelligence Group plays in identifying these transformative trends.Facing the dual challenge of a staffing crisis worsened by COVID-19 and the aging baby boomer population, Betsy discusses how innovative technology can address these issues. Discover how AI and predictive analytics are now pivotal in managing seriously ill populations by enabling earlier interventions and reducing caregiver burdens through automation. Betsy explores the evolving demands of the baby boomer generation for more consumer-focused solutions, emphasizing the importance of technology in recruitment, retention, and team coordination within the post-acute care space.What will the future hold for healthcare technology? Betsy shares her expert insights on the anticipated advancements in the next three to five years, particularly focusing on the role of generative AI in sectors like hospice, palliative care, and home health. Discussing the necessity of strategic implementation, she underscores the potential of AI to significantly enhance patient care and workforce efficiency. However, Betsy reminds us that despite these technological advancements, the essence of human touch in healthcare is irreplaceable. Tune in to learn how to wisely leverage technology to optimize care without losing the compassionate soul of caregiving.Guest: Betsy Hansen, Senior Advisor - Lincoln Intelligence GroupHost: Chris Comeaux, President / CEO of TCN/TCGhttps://www.teleioscn.org/tcntalkspodcast/anatomy-of-emerging-technologies-in-homecareTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Ever wondered how community paramedicine is revolutionizing patient care? Join us in this episode of TCN Talks as we sit down with Mike Campbell, the Training Division Chief at Stanley County EMS in North Carolina, to explore this innovative healthcare model. Mike shares his journey and reveals how highly trained paramedics are now delivering advanced medical services right in patients' homes, drastically reducing the need for hospital visits. We'll discuss the remarkable benefits of this approach, especially for hospice and palliative care patients, who can now spend their final days surrounded by loved ones.Curious about the financial and operational dynamics that make community paramedicine possible? Mike unveils the fascinating story of how Stanley County EMS secured initial funding from Blue Cross Blue Shield to combat the opioid crisis and expanded through county support and hospital partnerships. Discover the shift towards proactive care that helps prevent high-risk readmissions and the unique training community paramedics undergo to meet specific local needs. We'll also address the ongoing challenge of attracting new talent into EMS and the concerted efforts to ensure job satisfaction and career longevity for paramedics.Education is the cornerstone of any successful healthcare initiative, and this episode highlights the critical role of HOSA (Health Occupations Students of America) in fostering the next generation of EMTs and healthcare professionals. Learn how North Carolina high schools are integrating EMT training into their curriculums, sparking a passion for public safety among students. Mike also shares his personal and professional insights into the evolving landscape of healthcare, emphasizing the importance of continuous learning and adaptation. From combating the opioid crisis to enhancing hospice care, this episode is packed with valuable insights into the transformative power of community paramedicine.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Dive headfirst into the complex world of hospice pharmacy care with Drew Mihalyo, the President of Pharmacy at Delta Care Rx, guiding us through the intricate landscape of medication procurement and cost-saving strategies. Drew's dedication to transparency has transformed how hospices purchase prescriptions, allowing them to pass on substantial savings to those facing life's final chapter. Our conversation lays bare the concept of 'hospice pharmacy deserts' and underscores the pivotal role of Delta Care Rx's transparent policies in setting new industry standards for end-of-life care.As we chart the journey of Delta Care Rx from its inception to its strategic merger with StateServe, Drew opens up about the evolution of pharmaceutical care within the hospice sector. With the unification of these two dynamic companies, a beacon of growth signals enhanced services and broader horizons. Drew's perspective on the need for pharmacists to gain provider status with CMS reveals a deep understanding of the potential impact on patient care, leaving us contemplating the future of hospice pharmaceuticals.Our dialogue takes a turn towards the ongoing challenges of national drug shortages and the rise of pharmacy deserts, particularly in under-served rural communities. The conversation becomes a narrative of resilience and ingenuity, as Drew highlights non-traditional solutions such as mail-order services and Comfort Care Kits that offer a lifeline where traditional pharmacy access falls short. The episode culminates with an exploration of the philosophy of innovation, encouraged by a compelling quote from Jeff Bezos, reminding us that the path of progress is often paved with the stones of misunderstanding. Join us for this insightful expedition through the trials and triumphs of hospice pharmacy care.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Discover the pulse of hospice and palliative care as I, alongside Mark Cohen, unravel the complexities and triumphs of the industry's latest happenings. We've curated a compelling lineup of topics that promise to enrich your understanding of the field, from the stark disparities in cancer rates within the LGBTQ+ community to the ongoing struggles Black Americans face in serious illness care. As local newsrooms face cutbacks, we shed light on alternative ways hospice providers can remain influential in their communities, and we don't shy away from the gritty reality of legislative changes impacting hospice care.Navigating the turbulent waters of healthcare, we dissect the seismic shifts from nonprofit hospitals to concierge care and the potential upheavals of Cigna's and Humana's corporate dance. The conversation takes a deep dive into the workforce crisis plaguing nursing, revealing the burnout, financial strains, and the surge in unionization that are reshaping the landscape. Mark Cohen's insights illuminate the monumental wage suit victory for Providence employees, and the implications these tides of change could have on early-career doctors and the patients they serve.In our final chapter, we explore the avant-garde of healthcare regulations and innovation, analyzing the Labor Department's new overtime rule, Medicare and Medicaid missteps, and the proposed 2025 hospice rule changes. We venture into the realm of technological advancements, discussing cutting-edge tools enhancing senior care and the pivotal role of telehealth in rural caregiving. As we close, remember: Effective media relations are vital for hospices, and I offer pearls of wisdom on staying visible in the media fray, inspired by George Eliot's belief in the power of small, consistent efforts.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Judi Lund Person, former vice president of regulatory and compliance at NHPCO, shares her journey into the hospice industry and her passion for ensuring patients and families receive the care they need and want.Judi emphasizes the importance of addressing bad hospice care and uncovering fraud and abuse in the industry. She discusses the proposed changes in the 2025 Hospice Wage Index and Payment Conditions, including the implementation of the HOPE tool and the revised hospice cap survey. Also, Judi highlights the sunset of the VBID demonstration and the need to focus on accountable care organizations and quality reporting.The conversation concludes with a focus on the importance of putting patients and families at the center of hospice and palliative care. The discussion highlights the need for personalized care and the role of volunteers in providing support. The conversation also touches on the potential for innovation and collaboration with Medicare and Medicare Advantage plans. The wage index and its impact on hospice reimbursement rates are discussed, along with the potential for value-based purchasing arrangements in the future.TakeawaysEnsure patients and families receive the care they need and want.Address bad hospice care and uncover fraud and abuse in the industry.Stay informed about proposed changes in the 2025 Hospice Wage Index and Payment Conditions.Prepare for the implementation of the HOPE tool and revised hospice cap survey.Stay engaged with accountable care organizations and quality reporting Patients and families should be the focus of hospice and palliative care, with personalized care tailored to their needs.Volunteers play a crucial role in providing support and should be integrated into hospice programs.There is potential for innovation and collaboration with Medicare and Medicare Advantage plans to improve care delivery.The wage index and its impact on reimbursement rates for hospice services should be carefully considered.Value-based purchasing arrangements may be a future direction for hospice care.This is a great listen for staff, leaders, and boards of hospice and palliative care organizations. Here's a great quote from the discussion: “You never know when something you do or somebody you talk to changes the course of your life." Join us, this is timely and relevant. https://www.teleioscn.org/tcntalkspodcast/judi-lund-person-unleashedTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this week's podcast Mark Cohen joins me once more for the Top News Stories for the prior month. This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today. You can subscribe for free here: https://www.hospicepalliativecaretoday.com/With this new format Mark and Chris highlight the top news stories you should not have missed each from their different perspectives Mark as an editor, news aggregator, and longtime marketing Executive focusing on the quantitative data provided by Cordt's team regarding the most clicked on and read stories, and Chris as a C-Suite leader of Hospice and palliative care.Join us as we explore in this episode topics such as rising suicide risk among seniors, HHS Secretary Becerra's testimony, MedPAC's payment policy report, and technical corrections to the CAHPS Hospice Survey. They also categorize the articles into themes such as mission moments, reimbursement challenges, competition, workforce challenges, patient and family demographics, regulatory and political issues, technology and innovations, and more. Mark also provides a master class on the use of stock photography in hospice marketing. Tune in for a comprehensive analysis that intertwines personal experiences, industry insights, and forward-looking predictions, all contributing to a must-listen episode for healthcare professionals and enthusiasts alike. You won't want to miss this. Guest: Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe CommunicationsHost: Chris Comeaux, President / CEO of TCN / TCGwww.teleioscn.orgTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
When Samira K. Beckwith graces our mic, you're not just hearing from a healthcare visionary; you're learning from a powerhouse who transformed her battle with Hodgkin's disease into a beacon of hope for hospice and palliative care. Her journey, shaped by personal trials and the work of legends like Kubler-Ross and Dame Cicely Saunders, has redefined what compassionate care looks like at life's end. Join us as Samira unfolds the narrative of her life's work, mentoring future leaders and innovating patient care to resonate profoundly with those in their twilight chapters.There's a revolution brewing in elder care and hospice services, and it's one that Samira has been at the forefront of. The pioneering PACE program and the evolution of Hope Hospice into Hope Healthcare serve as testaments to the changing landscape of community-centric care. In this episode, we reveal how initiatives like 'Dancing with the Stars' are more than glitter and glam; they're strategic engagements that knit the community closer, fostering an ecosystem where leadership transcends tasks and becomes a symphony of hope and holistic care.As we wrap up, we cast a gaze toward the horizon where palliative care and the funeral industry intertwine in the concept of Celebration of Life Centers. Samira and I discuss the essentials of maintaining the sanctity of hospice in the midst of such transitions, embracing innovation while safeguarding the soul of whole-person care. We invite you to lean in, subscribe, and join the conversation that looks to the future without losing sight of the hospice heritage—a delicate dance of mission and business, ensuring the heart of care remains beating strong.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Discover the transformative power of hospice and palliative care as Dr. Katy Lanz, a pioneer in the field, joins me, Chris Comeaux, for a riveting conversation on the industry's future. As the founder of TopSite Partners, Dr. Lanz offers her wealth of knowledge, taking us through the industry's evolution with a particular focus on how "substitution competition" is paving the way for innovative collaborative opportunities. Her insights provide a roadmap for navigating the changing tides with ingenuity, highlighting the crucial role of personalized patient engagement and the integration of primary care with social support systems.Embark on a journey into the heart of healthcare innovation as we discuss the "blue oval" of creativity that lies beyond the confines of traditional healthcare silos. Our discussion illuminates the impact of characters like Susan, who embody the bridge between patients and providers, offering a model for seamless care coordination. We challenge mission-driven healthcare organizations to think outside the box, forge alliances, and pool resources to create indispensable, value-centric care for homebound individuals, turning potential competition into collective success stories.We scrutinize the delicate dance between developing in-house capabilities and forming strategic partnerships for securing contracts with major healthcare entities. The episode culminates with an inspirational call to action, urging healthcare providers to engage with patients early and integrate deeply into their lives, to remain an essential part of the rapidly evolving healthcare landscape. Join us for this profound exploration that prepares us to meet the demands of a new era in healthcare.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Navigating the complexities of hospice and palliative care takes a special blend of compassion and knowledge. Join us as Cordt Kassner, a true pioneer with a career spanning over a quarter of a century, shares his experiential treasure trove. Cordt, now at the helm of Hospice and Palliative Care Today, brings his research acumen from the University of Colorado Anschutz Medical Center to the forefront, discussing the vital role of daily newsletters in keeping industry professionals at the cutting edge.This episode peels back the layers of healthcare's pressing issues, spotlighting stories that might otherwise slip through the cracks—such as the nuances of hospice facility closures and the ripple effect of private equity in healthcare. Through Cordt's lens, we gain a fresh perspective on these underreported narratives and their far-reaching implications. As he weaves personal tales of hiking and pickleball into our conversation, it's a poignant reminder of the human element that lies at the heart of hospice care.Wrapping up with a dose of daily inspiration, we reflect on the wise words of historical figures and their enduring influence on our mission in healthcare. Cordt leaves us with a poignant quote, a beacon of motivation that echoes long after our chat concludes. So, pour a comforting beverage, settle in, and let this dialogue stir both mind and spirit, reminding us why we wake up each day to serve those at life's final chapter.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Join us on TCNtalks as we welcome back one of the most sought after consultants in the serious illness space, Peter Benjamin, partner at the Huntington Consulting Group, for a compelling discussion on the pivotal shifts occurring in hospice care.Listen in as Peter, with his 45-year tenure mirroring the evolution of hospice in the United States, offers his seasoned perspective on how these community-based providers can navigate and flourish through the transformative years ahead. His reflections on the hospice benefit's origins and the urgent need for an evolved approach to end-of-life care set the stage for a thought-provoking session.This conversation ventures into the intricacies of leadership within hospice and palliative care, stressing the urgency for professionals to embrace innovation and adapt to emerging care models. With a lens on the future, we examine the 'Buy, Build, Partner' framework as healthcare organizations grapple with market changes and the complex decisions they face. The talk further unfolds the evolving business models in senior housing and the importance of understanding the nuanced dynamics of the industry to maintain relevance during this critical time.Wrapping up our enriching exchange, Peter imparts career advice to young healthcare professionals aspiring to make an impact, emphasizing the importance of aligning with organizations at the forefront of industry transformation.Key TakeawaysHospice and palliative care programs need to adapt to the changing healthcare landscape to remain relevant.Understanding emerging models of care, such as Medicare Advantage and Special Needs Plans, is crucial for hospice leaders.Building, buying, or partnering with other organizations can help hospice programs navigate the evolving healthcare market.Young professionals should consider a career in end-of-life care and be prepared to embrace change and innovation.Leadership is essential in times of change and can help hospice programs thrive in the future. Medicare Advantage plans are not going away and will continue to play a significant role in the future of hospice care.Host: Chris Comeaux, President / CEO of TCN/TCGGuest: Peter Benjamin, , Partner, The Huntington Consulting Group Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this week's podcast, Mark Cohen joins Chris Comeaux again for the Top News Stories of the prior month. This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today. You can subscribe for free here: www.hospicepalliativecaretoday.comWith this new format, Mark and Chris highlight the top news stories you don't want to miss, each from their different perspectives. Mark is an editor, news aggregator, and longtime marketing Executive, and Chris is a C-Suite leader of hospice and palliative care.Join us as they explore the dynamic shifts within the hospice industry. Their conversation celebrates impactful 'mission moments' within hospice care, sharing heartfelt stories that exemplify the profound connection between caregivers and patients and address the financial and operational challenges hospices face today. Listen in as they tackle the critical issues in healthcare, from the effects of Medicare Advantage on hospice reimbursement to the concerns of data breaches and AI evolutions. They engage with the complexities of an industry under the microscope of private equity and regulatory scrutiny and highlight the inspiring ways technology is reshaping care delivery. The discussion with Mark extends to the closure of rural hospitals.Also, for a fun twist this month, Mark and Chris highlight their predictions and trends we will see over 2024. As we gaze into the future, they share predictions for the healthcare trends of 2024, anticipating collaborative networks, the consequences of pharmacy deserts, and the enduring struggles of the healthcare workforce.Tune in for a comprehensive analysis that intertwines personal experiences, industry insights, and forward-looking predictions, all contributing to a must-listen episode for healthcare professionals and enthusiasts alike. You won't want to miss this. Guest: Mark CohenPrincipal, Cohen-Fyfe Communications LLCBiographyHost: Chris ComeauxPresident & CEOTeleios Collaborative NetworkTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
When the ideals of hospice care—the very essence of compassion and dignity at life's end—are at stake, it's time for a hard look at the truths we're facing. That's just what we do as I sit with Dr. Ira Byock, a visionary in hospice and palliative care, to address the heartache and hope within this critical healthcare sector. Dr. Byock, with his transformative book "The Four Things That Matter Most," guides us through the noble roots of hospice care and into the thick of its current crisis, urging us to acknowledge the flaws and fight for the reform this field so desperately needs.Amidst our candid talk, we confront the sobering inconsistencies in care quality that too many patients endure. Sharing firsthand accounts, we discuss the reality of stretched-thin staff, emergency response shortfalls, and the emotional toll on families, juxtaposed with the defensive postures of industry bodies resistant to change. Dr. Byock insists on the power of apology and transparency in the journey toward healing and betterment, sparking a conversation on the complex dynamics of non-profit and for-profit models and the overarching need for accountability.The call to action is clear: rekindle the hospice community's commitment to its foundational values and ensure that every caregiver and patient experiences the excellence they deserve. We underscore the intertwined fates of caregiver wellness and service quality, scrutinize the controversial metrics of pain as a quality indicator, and envision a hospice future where excellence in care is the norm, not the exception. It's an episode that not only honors the profound impact hospice care has on families but also champions a vision where such care is a guarantee for all in their final chapters.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
As the year winds down, Mark Cohen joins me once more, bringing the warmth of the holidays to our discussion before we peer into the shifting tides of hospice and palliative care. Our conversation begins with the merriment of jazz in Montreal and quickly pivots to the sobering realities of the healthcare sector. From the scrutiny of nursing homes to the reshaping forces of industry mergers, we unpack the transformative events that are molding the future of end-of-life care.Mark and I then cast a light on the healthcare headlines that have captivated our attention. We tackle the severe nursing shortage, navigate the complexities of medical marijuana policies, and honor the unsung heroes of healthcare—volunteers. As we pay homage to the lifelong dedication of Rosalynn Carter to caregivers, we also scrutinize the rising influence of for-profit providers in a field traditionally driven by a mission to serve.The final moments of our masterclass with Mark are spent reflecting on the essence of what we do. We consider the weight of words in the hospice community, challenging the term "industry" for its inability to capture the movement's roots and its mission-focused spirit. We wrap up with an honest look at the financial sustainability of non-profit healthcare, invoking Sister Irene Krause's wisdom: "No margin, no mission." It's a poignant reminder that to care for others, we must ensure the stability of those who serve. Join us for an episode that celebrates the holiday spirit, confronts the challenges of healthcare, and honors the individuals dedicated to making a difference.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Join the celebration as we mark a monumental year at TCN Talks, hitting an impressive 5,000 listeners milestone! This episode is a heartfelt thank you, packed with gratitude for your steadfast support, and a retrospective of the most powerful moments and conversations that have shaped the past year. Sheila Burke's expertise sheds light on staffing challenges within hospice care, while Peter Benjamin offers a glimpse into the future of our industry. Katie Lanz's innovative consulting work, including projects with household names like Dollar General, comes into the spotlight, as does Quint Studer's vital discussion on leadership and mental health. We're also discussing the crucial importance of personal growth and research, and Carla Davis shares her insights on hospice care's evolving landscape from her vantage point with the nation's leading provider.As we wrap up another enriching chapter and look ahead, we're focusing on the transformational power of selecting just one word to guide the upcoming year. We're embracing the wisdom found in Stephen Covey's "Seven Habits of Highly Effective People," and discussing how to script our lives with intention. Whether you're a CEO or cherishing your role in the family, this episode explores how a singular word can distill your mission and sharpen your focus. And as the holidays draw near, I'm thrilled to give you a sneak peek of the trailblazing guests we have in store for upcoming episodes of TCN Talks and Anatomy of Leadership. Remember Dolly Parton's advice as we enter the new year: to know who you are and live it purposefully. Until next time, keep seeking inspiration in every conversation.Chris Comeaux, MLAS, CPAPresident / CEO of Teleios Collaborative Network and Teleios Consulting GroupTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Get ready to redefine your understanding of healthcare as we engage in a stimulating discussion with Bob Tavares, the Chief Commercial Officer at HealthPivots. With over 25 years of experience and a firm focus on serious illness care, Tavares enlightens us about the transformative powers of technology, particularly within the realm of hospice care. As we dissect the crucial role of data in service improvement and the importance of fostering data literacy among HealthPivots clients, you'll gain a deep appreciation for the intersection of healthcare, technology, and data.Our discourse further plunges into the indispensable role of process design in hospice and home care. Unravel the essence of a holistic patient care approach through a model centered around service, quality, cost, and employee experience. As we uncover the link between sales reps' compensation and patient outcomes, we emphasize the dire need for effective systems within organizations. The reality is, superior patient care hinges on well-designed and consistent processes that are continually optimized. As we traverse the changing landscape of healthcare, we dive into the world of Medicare ACOs and their pivotal role in value-based care. We debunk misconceptions, clarify the rise of Medicare Advantage, and underline the vital role of hospice and palliative care within ACOs. Our conversation extends to the importance of metrics like HCC scores and county rates, crucial tools for understanding ACOs. As we wrap up, we muse about the trials and triumphs in innovation, reinforcing the resilience and determination required for success. Tune in as we decode the future of healthcare with Bob Tavares.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Do you ever sense déjà vu when reading hospice news? Is the content so monotonous that it feels like you are on a never-ending treadmill? That's what Mark Cohen and I, Chris Comeaux, explore this month on TCNtalks, specifically focusing on Hospice Month and the need to transform dull writing into impactful narratives. We delve into the importance of seasoned writers and the power of mentorship in creating engaging articles. As the conversation unfolds, we focus on the significant healthcare stories that made headlines - everything from long-term care to labor and employment. We offer our in-depth analysis on hot topics like mandatory staffing in nursing homes, recent mergers, and the rise of death doulas. But that's not all; we also touch upon the less-than-favorable publicity hospitals are receiving and shed light on labor and employment news. Before we sign off, we take a moment to reflect on our journey, expressing gratitude for this platform that allows us to shed light on crucial matters. I want to thank Mark for his invaluable insights that enrich our discussions. This episode is a goldmine of insights for leaders or staff in the hospice and palliative care field, or anyone interested in the healthcare landscape. We hope to spark thoughts, ignite conversations, and inspire you with our dialogues. As John Maxwell said, "Leadership is not about titles, positions or flowcharts. It's about one life influencing another," and we strive to do just that.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
The healthcare landscape is evolving, and at the center of this transformation is a renewed focus on that which should be most important: the patient and family we serve. This podcast episode's primary theme features Carole Fisher, President of the National Partnership for Healthcare and Hospice Innovation (NPHI), and Bill Keane, Vice President and Director of Strategy at Emergence. The conversation delves into the current state of healthcare, particularly end-of-life care, and the need for a paradigm shift in how we view and manage it. One of the significant points highlighted in this riveting discussion is the importance of putting people before profits. This notion should be at the heart of any healthcare discussion, but with today's challenges and pressures, non-profits are spearheading the call to return to the most important one. Recently, NPHI partnered with Emergence to publish a report titled “People Over Profits.” The report highlighted many significant findings that have the potential to guide serious illness providers through the challenges of the future. Here's a great quote from the Executive Summary of the report that we unpack and discuss, “Community-based mission-driven organizations can offer a new narrative of what healthcare can and should be.” The report included a section on the identified top concerns about aging, which are critical if serious illness providers want to understand the evolving landscape, desires, and needs of those we serve. In the last portion of the episode, Carole and Bill directly speak to hospice and palliative care leaders and their advice to them, given the findings of this groundbreaking work. Join us. This podcast episode is not only insightful but also thought-provoking. It offers a fresh perspective on the future of healthcare and the potential of hospice and palliative care organizations to lead the way into the future.GuestCarol FisherPresident, National Partnership for Healthcare and Hospice Innovation Senior Advisor, Healthsperien Executive Coach, Speaker and Podcaster Bill KeaneVP and Director of Strategy at EmergenceHostChris ComeauxPresident / CEO of TCNhttps://www.teleioscn.org/tcntalkspodcastTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this podcast, Chris continues the monthly program that will be airing throughout 2023. Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. Cohen is also the Principal of his strategic communications firm, Cohen-Fyfe Communications. Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today. In this monthly podcast, Chris and Mark highlight the top 10 news stories of the prior month. This monthly episode is an excellent resource for busy hospice and palliative care leaders, staff, and the Board. Mark's perspective is unique, given his purview of the volume of articles as he scours 100's of news sources to produce Hospice News Today. Chris's perspective is what hospice and palliative care leaders need to know to help lead their organizations and teams today, but also what they need to know in order to prepare for tomorrow as well. Both perspectives make for an enlightening show, so enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn't quite make the cut). This is a great listen. Join us; this is timely, relevant, and packed with need-to-know information. Host: Chris Comeaux, President & CEO of TCNGuest: Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe CommunicationsTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In the realm of healthcare, the need for specialized care for Alzheimer's and Dementia patients has never been more pressing. As the world continues to grapple with the complexities of these conditions, innovations and shifts in care models are needed. In this podcast episode imagine a future where Alzheimer's and Dementia care is not just an afterthought but a priority. This episode will take you on an insightful journey into the world of Dementia care, spotlighting the groundbreaking work of MemoryCare, a nonprofit organization based in Asheville, North Carolina dedicated to empowering patients and caregivers. Our guests, Dr. Stelley Gutman, a seasoned geriatric specialist, and Elizabeth Lackey MSW, Lead Care Manager, guide us through the labyrinth of Alzheimer's and Dementia care, from diagnosis to innovative care models. Are you aware of the toll caregiving can take on one's health? We explore this with Dr. Gutman and Ms. Lackey, delving into the significant health impact of caregiving and the potential solutions offered by their program. They also shed light on their view on the collaborative role of hospice and palliative care for afflicted families and the patient. We also touch on the utilization of hospice facilities and their potential for respite care. In the final segment of our conversation, we discuss CMMI's proposed GUIDE model. Reflecting on the importance of collaboration in healthcare. Tune in to this enlightening episode and emerge with a richer understanding of Dementia care, the promising strides being made in the field, and most importantly for our listeners the potential collaboration opportunities. You won't want to miss this. Join us. Guest: Dr. Stelley Gutman, Staff Physician at MemoryCareElizabeth Lackey, Lead Care Manager, MemoryCare and The SECU Center for MemoryCare Host:Chris Comeaux, President / CEO of TCNTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Imagine having an intimate chat with Dr. Joan Teno, a leading adjunct professor at Brown University, and one of the long-standing researchers in the hospice and palliative care space. In this podcast we shed light based on research and data regarding quality and satisfaction in hospice. It's not every day you get the chance to dig into such a vital topic with someone of her caliber. In our candid conversation, Dr Teno shares her extensive career experiences, incredible research findings, and highlighting her unwavering commitment to mentoring the next generation of hospice healthcare professionals and researchers. We venture into the heart of hospice care, examining the significance of prioritizing quality over profits and the essential role multidisciplinary teams play in delivering exceptional care.As we navigate further into this enlightening discussion, we examine the intricate details of quality care in hospice settings. Drawing insights from Dr. Teno's student's senior thesis, we uncover how even minute variations can profoundly impact the quality of hospice care. We delve into the value of the CAHPS survey, shedding light on the pivotal role of the family in the care experience. We then shift our focus to Medicare Advantage plans and their relationship with hospice care. We discuss the Quality Bonus Plan for Medicare Advantage plans, underscoring the need for transparency and precision in data. This compelling conversation concludes with Dr. Teno's profound reflection on the significance of acknowledging patients' perspectives on their needs. Y ou don't want to miss this insightful journey through the world of hospice care.This is a great listen for staff, leaders, and even Board's of hospice and palliative care organizations. Join us; this is timely and relevant. The importance of patient's own views on what they need. - Dame Cicely SaundersIn this era of evolving value-based medicine, where value is determined by costs and quality. We need to stay true to the words of Dame Saunders and don't forget the quality side of the equation. – Dr. Joan TenoGuest: Dr. Joan TenoAdjunct Professor of Health Services Policies and Practices at Brown UniversityHost: Chris Comeaux, President / CEO of TCNhttps://www.teleioscn.org/tcntalkspodcast/measure-what-matters-and-what-really-matters-is-the-close-of-life Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Ever wondered about the implications of 'no comment' during a media frenzy? Our enlightening podcast with Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe Communications, is set to shed some light on this. We dissect the fallout of negative press and how the refusal to engage can paint an unintentional picture of guilt. Moreover, we provide a comprehensive review of the September's top news stories in the hospice and palliative care space, including the CMS requirements on staffing minimums in long-term care, public opinion on nursing homes, and the dire need for more staff to carry out state-level inspections.Are you up-to-speed with the latest hot topics in healthcare? We've got you covered! This episode takes a deep dive into some riveting discussions around healthcare trends, such as the potential of hospital-at-home programs and the role of Medicare Advantage in homecare services. We call out the complex web of regulatory issues impacting hospice and home health care. Furthermore, we examine the most expensive states to die in and the dominance of Epic in the hospital EHR market.Lastly, how well do you understand your market and competition? Together with Mark, we explore the importance of market potential and competition. We stress the significance of competitive intelligence and staying ahead of the game, drawing wisdom from Mary Ellen's insightful quote. Tune in and gain insights that are need-to-know for you as a healthcare leader.Special Guest:Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe CommunicationsTCNtalks Host:Chris Comeaux, President / CEO of Teleios Collaborative Networkwww.teleioscn.orgTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
© 2020-2025 Ivy Podcast Discovery LLC
