The Insurance Podcast

Never before has reinsurance been talking about so much by so many across insurance. At ReConnect 2025 we talked with the people who are finding new ways to raise, manage, measure, regulate, and distribute capital into the insurance industry.In this episode:How regulatory authorities are working to help make reinsurance secure and accessibleHow actuaries are measuring and allocating capacity to the marketWhy companies are promoting reinsurers and accelerating their growthWhen legal and accounting services are your partner to growth and complianceSuccess stories of newly started reinsurers and how they help the market.Reinsurance is accessible and in the Cayman Islands the industry is poised for growth and taking on more risk to back stop a rapidly changing insurance market.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Graham Haigh has seen a thing or two during his insurance career, now looking at a deserved retirement he sounds off about some of the problems he sees in the P&C sector.In this episode:What he sees as the biggest challenge in the industryScaling up with mergers and acquisitionsShould insurers continue to be a part aggregating distributionWhere new success is being found and who is having itWhy product innovation is hard to do (really?)Why Graham agrees Charles Brindamour owes the hosts a favourAs Graham looks to take a well deserved break before he figures out what to do with his free time we share a great candid chat about the industry, friendships and why it really is an amazing ecosytem to work and live within.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Legacy insurance technology is costly and debatably efficient but there is more and more talk about the hidden fees that come with accessing your data. Sherif Gemayel, founder of Trufla Technology shares some thoughts on what he calls "Tech Tariffs". In this episode:What the true cost of operation is for many brokers and agentsWhy you are paying a fee for a non-revenue generating actionHow technology and SaaS services are priced and the extra chargesWhy core systems need to deliver core value for insurance agents and brokersLearn how to avoid paying a tech tariffSherif knows a thing or two about how insurance distribution works as he's built a company to support the channel, but that does not mean he sits back and let's others get away with unjust and unfair charges. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Data is still the principal currency for insurance businesses but as more try to leverage the value of their data for modernization and AI adoption, what issues do they face? Mike Allee, President of Universal Conversion Technologies, shares what organizations need to consider for their future. In this episode:Why understanding your data before embarking on modernization is key to successThe importance of knowing what data you can use and howHow AI adoption requires data preparedness What processes and considerations insurance entities need to consider when managing dataNEW guest feature- Declared Interests!Mike pulls back the veil of how understanding data and preparing for AI or other system modernization will help with success and allow companies to scale better and faster.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Insurance brokers and agents are always looking for efficiencies and QuickFacts might be the one insuretech startup that delivers right away. The founders, Jeff and Christy Barsalou share their story and lessons as a startup, how to grow and how stepping away from the broker world was key to being better for their target market.In this episode:How a startup mentality works and lessons learnedWhy scaling matters but not at all costsWhen to look for help and how to find the right partners for your projectWhat the insurance workplace will be in the future as technology drives changePlus a few personal stories and a lot of laughs about how change creates the unexpected.Jeff and Christy are two of the funnest people you can meet and if you have not had the pleasure this will be the introduction you need to learn about one of the best insuretechs on the market.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Selling insurance easily is a challenge that is slowly being solved but not easily. Angela Sethi, CEO and co-founder of Mangopolicy, believes the solution is not that far off:In this episode:How existing technology can power insurance sales without headachesWhy brokers and agents need to look at insurance sales differently for future successThe importance of brokers working to develop products and no rely solely on insurersHow new thinking from outside insurance can learn and adapt for successWhy building a tech stack should include sales techHow Ibiza Spain can be a motivator for meditation and planning- year really.Angela is the kind of personality the insurance industry needs and she has a vision and the experience to pull off a juicy plan with Mangopolicy. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

CAT event and losses are never a good story but the insurance industry is coming together to look at the future and how to address the problems CAT losses cause.In this episode:Why parametric insurance solutions align with CAT eventsHow building codes need to consider variations in climate across regionsThe technology and people driving efficiency for claims settlement and adjustingHow insurance is addressing humanitarian needs when CAT losses happenWith CAT events and costs on the rise there is no better time to prepare for the next one and CAT IQ Connect delivers insight, expertise and ideas to help insurance cope with worst case scenarios.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

AI is all the rage but now we have an insurance wholesaler, Flow Specialty, deploying AI Agents into the workflow and broker experience. CEO and Co-founder Sivan Iram explains how the value of using AI powered agents will help brokers and agents accelerate their customer journey in the SME segment.In this episode:Why the specialty market is increasingly using algorithmic underwritingHow the ability to digitize knowledge can be scaled for increased efficiencyWhat the fabric that holds the insurance industry together is and how to maximize that valueHow AI agents are being fed information via Large Language Models to help underwrite and rateWhat the role of the broker will look like when they use AI agents as part of their processWhy workflow engines are powering brokers and agents with AI and the benefits that happen.The ability to message AI agents via Slack and interact.Sivan eloquently explains the many aspects of the human to AI workflow and the benefits that are found for those already experiencing this connection. This episode is a really a glimpse of the future and what it will look like for those looking to build opportunity and embrace technology that powers people to do what they do best.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In part 2 of our interviews at NICC 2024 we look at thoughts from leaders who shared perspectives on what will affect insurance when it comes to global positioning, data, technology, and joint purpose. This collection of thoughts taps into a statement around geopolitical issues to start and then moves to how so many across insurance are looking to position for the future. In this episode:Thoughts from Munich ReHow insurance consultants look at the intersection of data and developing strategyThe power and role of broker groups aside from associationsWhy insuretechs for brokers and enterprise systems are aligned in use of new tech like AIThis collection of quotes shows how far the insurance industry can drive to create better outcomes for consumers and insurances businesses. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

CAT losses are more than a tragedy, they are a real event that the insurance industry has to address but there are many layers to the challenge. During our interviews at NICC we heard from Peter Routledge, Ceyleste Power, Paddy Jago, Paul Kovacs, Matt Godsoe, and Bob Fitzgerald on many subjects but the complexity of CAT losses was front of mind. In this episode:Why CAT losses need to be looked at at many different levelsWhere success has happened in preventing losses when a CAT event happensThe role of government and regulationHow industry tries to manage and keep premiums sustainable for insureds and insurersThe effect on the reinsurance market from CATSHow CATS affect the ability for insurers to manage claimsThese brief segments are packaged together to provide insight about how industry leaders are dealing with this all to frequent loss category and what needs to happen to get consensus.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Recent fires and a record breaking summer of CAT losses has the insurance industry nearing turmoil when it comes to understanding when CAT losses will occur, where, and how impactful they will be. Laura Twidle CEO and Caroline Floyd of CAT IQ sat down to talk about the summer of CAT losses and what to expect at the upcoming CAT IQ Connect conference in Toronto Feb 4th-5th in Toronto. In this episode:Reviewing the 7 CAT evetns in 27 days with over $7 Billion in damagesThe focus on flood and with communication and modelingWhy stress testing climate risk is important for insurersWhy anyone in the insurance vertical should be accessing the data on climate impactsPreviewing the incredible speakers coming to CAT IQ ConnectLaura and Caroline share what they see in the accumulation of indices and data from their central depository for the insurance industry and others that want to address loss through climate change and find resiliency.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Guidewire Connections is not just an average conference, it's a showcase for insurers, partners, and anyone else who wants to understand what one of the largest insurance software platforms/ecosystems is building for the future of insurance. The theme was Agility in Action and the message was clear, agile and responsive entities within the insurance industry will find longterm success. It's eye-opening, full of incredible content, masterfully orchestrated, and designed for everyone who wants to understand a vision for the future.In this episode:How Guidewire partners support insurers in their transformationHints about how distribution will have to adapt as carriers modernize and become more agileWhat systems and tools vendor partners are building for insurersWhy transparency matters to Guidewire with partnershipsHow the building blocks for insurance of the future are being developed across this ecosystemIf you have ever wondered what an insurer means when they say 'we are undergoing transformation' and what that looks like when complete this is the episode to help you understand why so many insurers are choosing Guidewire and what they want to achieve in the future.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

2024 was once again a transformative year for The Insurance Podcast. We were at more events than ever, we met more people than we can remember and produced more content including videos from some of our events and interviews. In this episode:A review of the year by the hostsFavorite people we met and talked toInterview quotes that all seem to align to where the industry is going and how to get thereOur wish list of trends for 2025Some stories (not incriminating)Industry analysisSit back and take in the year that was through events and guests, thoughts and perspectives and tell us what you want to see, hear and experience for 2025!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Captive insurance used to live in a secret place under mysterious conditions but that's changing. As regions such as Cayman offer unique expertise and financial opportunities, a solution to many of hte P&C industry's challenges could be on the horizon.In this episode:The role CIMA (Cayman Islands Monetary Authority) provides for consumer and insurance protectionWhy Cayman is a safe place of international banks to do business and support captive insurance programLearn how captive programs are far more accessible to smaller premiums than ever beforeHow captive insurance managers help build programs, the protections, compliance and actuarial viabilityWhat auditing and the extensive on-island accounting resources do to help with compliance and sustainabilityCaptive insurance is not new but it's becoming far more accessible to many insured who did not have the same capital pool and premium size as national or multinational companies and high hazard industries. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Our final installment from Insuretech Connect in Las Vegas begins with a look at where things were five years ago to how the endangered species of agents and brokers are now commanding attention and respect.In this episode:How the venture funding world looks at insurance and technology now compared to 2019Why climate change is affecting business models for insurance and claimsThe importance of interfacing policy data with live acquired data for better experienceHow making people not upset with insurance is just as good as making them excited about itWhy compliance is filled with NIGO submissions and the pain that causesWhen companies address the onboarding process they increase efficiency and ROI on their talentThis episode features two companies we met in 2019 and how they see the industry and 2 who are finding value through creating enhanced efficiencies and experiences for agents and brokers, something few believed was important five years ago.If you want to see each interview separately, check out our Youtube channel here: The Insurance PodcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In our second episode from Insuretech Connect we bring C-suite execs from Neuralmetrics, Optalitix, Carpe Data, & Novidea to show the route between data usage from risk and product through to distribution and delivering insights on the products sold.In this episode:Why the deployment of automated data assistants will help improve underwritingHow to take unstructured data and make it connect with other sources in the cloud for better insightsHow to find balance between internal underwriting orgs vs pricing orgs within insurersWhat can be done to make the data you have more predictiveThe importance of building services across the distribution modelWhy partnerships matter to create effective product distributionHow brokers and agents are thriving after being declared an endangered species 5 years agoThe journey to create a product, underwrite it, price it, and then distribute it has never seen a dots connected like this before with the perspectives from these leaders and companies.Do you want to share or view each interview on its own? Check out our Youtube page here: The Insurance PodcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There's a theme to this episode and it revolves around data usage, how it's acquired, how it can be deployed and what can be learned from it. Featuring execs from Clara Analytics, Core Logic, Verisk and McKenzie intelligence ServicesIn this episode:The importance of understanding all aspects of real estate transfers for building intelligenceThe cost of fraud and how it is being counteredHow long term look for underwriting due to climate change will change pricingWhy the knowledge curve for claims processing needs help with data and AIWhen a historical library of CAT data becomes useful and what forWith incredible insights from guests sitting down live at ITC with your hosts, see how the dots connect together to shape the future of insurance, data, and response.Checkout the videos at our youtube channel here: The Insurance PodcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Insuretech Connect is a lot of things, overwhelming being the most obvious description. However, within the vastness of the event lies some very smart people and interesting technology and strategies. We caught up with FOTP- (friend of the podcast) Nick Lamparelli on the last day and discussed what we learned, take aways and how this event has changed since we all first met there 5 years ago.In this episode:The importance of knowledge managementHow partnerships within the industry are thrivingThe overhyped demise of agents and brokers 5 years ago compared to nowThe evolution of underwriting dataA little bit on AI and new perspectives from NickSit back and enjoy some on the spot thoughts and analysis of the biggest insurance conference on earth, right from inside it.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Underwriting is the backbone of insurance and Will Harnett, Head of Business Strategy for Send Technology, drops some big thoughts on why there are still so many friction points in the ecosystem. In this episode:What a digital underwriting ecosystem should look likeWhy it's important to manage the flow through of meaningful data make it useful for underwritiersThe power of Excel and its grip on holding as a data standardHow email reigns supreme for distribution of data from the broker/agent channelThe way APIs can be used with current systems, their limitations, and with AIThe importance of insurance companies developing methods to gather unstructured data efficiently for better underwriting.Will has over 20 years of experience working in both Europe and the US insurance industries and shares his experiences and thoughts about why it's so hard to break cycles and make true progress.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Digital distribution is on every radar across the insurance industry but how to achieve it is not always apparent. Mylo CEO and Co-founder David Embry shares his views on a digital strategy that generates over 10,000 leads per month. In this episode:How embedded insurance grows leads and salesWhat a digital strategy for agents and brokers looks likeHow the Mylo platform can help independents grow their businessThe importance the customer experience and journeyWhy driving internal efficiencies is the critical to changePodcast philosophy and lessons from skydivingDavid is not just a dreamer, he's realized his dreams of change and built a company that can serve insurance distribution challenges and help others grow and prosper.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's never a dull moment in the insurance industry and that goes for social media too! We caught up with @insuranceagentmemes from Instagram fame to talk about how they find humor in the face of insurance adversity.In this episode:How real life experience drives humourThoughts on challenges within the industryHow content is createdWhat drives the humorA satirists view on the insurance industry and their journey in itThe identity remains a secret but the humor is real as the person who has become an insurance social media sensation shares their story and some laughs about what keeps them creating accurate and hilarious content about insurance.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

No one wants to think about the labyrinth of compliance and regulations that lie across the insurance industry but Laurie Lapalme and Marisa Coggin from Dentons do. In this episode:How government regs affect the industryThe importance and nuances of multi-jurisdictional compliance Regulatory concerns with the use of innovative technologyHow to manage regulatory investigationsThoughts on MGA governancePodcast PhilosophyIssues to be aware of with M&A activityLaurie and Marisa share insight into the legal world that helps manage and regulate insurance companies, agent/broker compliance, and so much more within the legal world that affects insurance.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Trufla's Amplify is an event that keeps getting bigger and while staying focussed it it's core purpose, empowering insurance agents and brokers with meaningful tech that compliments and extends the value of core systems. We caught up with Trufla founder, Sherif Gemayel during the IBABC trade show to discuss this year's event.In this episode:Here about the brokertech stackathonSpeakers at the eventThe importance of CSIO/ACORD standardsWhy some agents and brokers are moving away from core systems into new optionsHow sharing is caring with technologySherif and Trufla have been pushing boundaries for years and now with increased momentum, Amplify has cemented itself as a must attend event for broker and agents across North America.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There are many conferences for insurance but few attract the diversity of insurance professionals like Insuretech Connect Las Vegas. We spoke with Drake Slaikeu-Lawhead, Head of Growth for ITC, about the event this year and how they are also innovating to address the needs of industry.In the epsiode:The importance of developing specific content for Agents and BrokersHow ITC brings the conference togetherThe cost benefit analysis on why you should attend ITC VegasTrends the insurance industry wants to see presentedHow to find balance and accessibility with so many topics, sessions, and informationA special deal for agents and brokers who want to attendGo behind the scenes with ITC and learn about how they build this event, integrate with industry and get a preview of what's coming in Vegas on Oct 15th-18th and why agents and brokers are getting so much attention.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As the commercial market cycle changes between hard and soft so does the underlying process of underwriting risk. Nicole Farely, VP Carrier Relations at Bold Penguin, brings her expertise and perspective on how agents, brokers and carriers will have to change to meet underwriting needs.In this episode:What is driving change in underwriting of commercial risksHow agents and brokers can adapt and succeed in a new processPodcast PhilosophyPerspectives on evolving use of AI, RPA, and data technologySkills agents and brokers will need to have in the futureUnfeathered use of penguin terminologyNicole has a great history in her career thus far and is a fantastic advocate for change within the insurance industry.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Kelly Melchor found her way into insurance like so many executives, but she also found a passion for leadership and empowering people. In a time of industry transformation, Kelly talks about her journey and the concerns she has for customer expectations amidst constant change.In this episode:The importance of leadership coachingBalancing technology needs with customer expectationsHow independence is being redefinedWhy organizational support is important to growthPodcast PhilosophyHear from someone who is not afraid to learn and how she builds consensus to manage change.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If you aren't following Pat West, @Hedgequote on X you're missing out, but now you can get a big sample of his insights and extensive knowledge.In this episodeWhy APIs are still important in the connectivity experience for agents and brokersUnderstanding the nuances of embedded insuranceHow to look at AI as a tool for the future and not a threatThe data 'gatekeeping issue' within insuranceChallenges with embedded insuranceHow brokers and agents may have won the branding war and not realize itPat is a sincere guy with a ton of knowledge and insight about the future of insurance sales and technology and he graciously shares perspectives on many hot issues.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How can we keep making data a topic? By bringing in experts like Shannon Shallcross from Pinpoint Predictive who understand how the insurance industry intersects via all the data that's available.In this episode:How insurers and agents/brokers can use data togetherThe importance of verifying the quality of your dataWho should me making the decisions after reviewing dataPodcast Philosophy and dog talkWhy 'luck' is still important and quantifiableCredit-based rating and why it still reigns supremeWhat behavioural fingerprints are and how they are used for insuranceShannon is a talented thought leader and speaker who is able to explain difficulty concepts as they relate to risk and behaviors that affect the outcomes of insurance underwriting processes along with distribution and usage.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Driving data, telematics, and AI are all part of automobile black box underwriting right? Not with Driver Technologies as CEO and Co-Founder Rashid Galandaci shares his view on how to make your driving data accessible and empowered with your device.In this episode:How data should be accessible to the users who produce itBenefits of shared data to all motoristsWhere the sharing economy and fleets will benefit from AI dashcam techPodcast PhilosophyThe challenges and rewards of building a company with purposeRashid is an insightful leader and tells his story of inspiration and how Driver Technologies is helping society benefit on the roads.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

For an industry that is tasked with provided security the insurance industry is full of uncertainty considering the future and who will be there to guide it. This episode focuses on the IBAO YBC president Dorothy Renzi and the recent conference in Niagara Falls for young brokers.In this episode:The importance and value of mentorshipWhy caring professions can excel as brokersDeveloping future leaders Empowering young brokersPodcast PhilosophySales and prospecting for young brokers as the growWhat young brokers need from insurance companiesDorothy, along with live clips from chair and past chair of the YBC, Scott Sleightholm and Chuck Ellison, share their perspectives on the role young brokers play, their influence on industry, and how they will affect change for clients.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Insurance data often appears daunting but Elad Tsur, Co-Founder & CEO of Planck, is making insights for insurance via data accessible for everyone. This is more than another AI it's about Accessbile Intelligence that empowers insurance professionals and organizations across the industry.In this episode:Learn about how accessible insurance data insights can beHow underwriting risk is going to changeThe process to validate data to ensure accuracyPodcast PhilosophyWhere the next frontier of data and insights will come from for insuranceWhat it's like to found and grow a companyElad's enthusiasm is only matched by his candidness about what he sees for insurance and how the fuutre of data, submissions and underwriting will evovle.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Eugene Lee never planned for an insurance career, now as the SVP & GM of Insurancesuite for Guidewire, he's helping shape the industry via product management and distribution. In this episode:Hear how Guidwire is looking at relationships with partners inclusively Why insurance company portals are still necessaryHow the move from legacy systems for insurers is important for sustainabilityPodcast PhilosophyThe role AI has for insurers and how it will impact products and distributionThere is no shortage of insight from Eugene as he helps shed light on how one of the leading enterprise insurance software developers sees the industry and the future.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aly Kanji has a different vision for insurance with Insureline, one that empowers agents and brokers to grow as opposed to sell and consolidate. Aly and Steve Pieroway the VP of Marketing, sat down to talk about where they see the future of insurance sales and growth going.In this episode:What are alternative options for brokers and agents to selling?How centralized technology can float many boats while being accessible and affordableHow to use marketing as a tool Why understanding 'in market' and 'out of market' consumers are importantWhere opportunities lie for sales producers who want an independent future within insuranceRecorded live from beautiful Banff Alberta at the Fairmont this episode touches on so many issues across the insurance distribution landscape.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It may seem odd but educating children about insurance concepts could be a great long-term play. Meteorologist and speaker Cyrena Arnold with her illustrator Landon Goldsborough and our friend Nick Lamparelli join the show to discuss her new book, The Hurricane Story. In this episode:Learn about the Cyrena's reason for creating this seriesHow there is an important education piece to letting children learn about insurance-related eventsThe concurrent benefits to parents when sharing these storiesHow to understand weather vs climateWhy insurance is an incredible opportunity to educate our future generationsThe passion is amazing and you can also check out the video on our youtube channel here: The Hurricane StorySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If Seth Zaremba cannot convince the industry how to chance for the future is it possible? The visionary and founder of B-Atomic steps up to the mic to explain why the future for insurance agents and brokers can be bright, almost neon. In this episode:Learn about how to evaluate service based on the cost of transactionsHow the next insurance journey for customers will be createdThe power of agent's and broker's data and how they can access itWhy there is a future for independent agents and brokers who adopt changePodcast philosophySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Neuralmetrics is not trying to change this insurance industry, it is trying improve how accurate risk data can be for better underwriting. Marcus Daley, Technical Co-Founder, and Chris Shrenk, Chief Underwriting Officer share the story of how there's a lot more data available to agents, brokers, and insurers to make better quotes and policies.In this episode:Learn about how structured and unstructured data can help identify risk detailsHow AI working behind the interface helps make sense of data for key risk insightsPodcast Philosophy X2The nuances of building a company to accelerate the insurance industryHow data can be accessible to more than insurers and what can be done with itWhere 3rd party data comes from and what can be learned.Chris and Marcus talk about why the insurance industry is right for change and how it can be data friendly for everyone.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cyber insurance is still evolving just as the threat vectors are that require insurance coverage. In his second appearance on the show Cowbell Cyber Co-founder and CEO Jack Kudale talks about how cyber insurance is adapting.In this episode:Understanding the 3D business model to evolve and adapt as a companyThe underwriting pillars for cyber insurance3 questions of Podcast PhilosophyThe long term perils of cyber threats and how insurers view riskCurrent threat vectors and what can be done in real-time to mitigate riskJack shares his experiences with growing and expanding a startup in one of the more difficult segments of the insurance industry and provides insight for others who are tying to evolve and address change.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The topics were wide open when Ryan Hanley agreed to come on the show so we started near his beginning and let it run. We know Ryan is coming up to speak at IBAM soon and wanted to give the audience a preivew of who they will see and after it all, what we learned was Ryan knows how to focus through the noise.In this episode:How Ryan evolved in his career and the paths he tookHow to see through challenges and pursue purposeWhy insurance still has loads of opportunity but change is afootHow he find topics for speaking and what audiences can expectEnjoy this great dialogue with Ryan, some stories, transparency, honesty and incredible awareness from one of the leaders with insurance leadership!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Claims and restoration is where the most policy holders determine the value of their insurance and Bill Dietz, President of Paul Davis Restoration Canada, talks about how to modernize and expand the value at a difficult time.In this episode:How to address service and expectations of insureds post CAT lossesWhy investing in company culture has helped attract great talentUsing technology to provide transparency in the restoration processHow people are still the most important asset for a successful experiencePodcast PhilosophyBill's experience and understanding of the restoration industry helps provide amazing context for how the industry at large can improve it's service and deliver value during a situation neither the insureds or their insurance company want to have.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The insurance industry has data everywhere but making it useful is a challenge. Garret Gray, President of Insurance Solutions at Core Logic has some ideas for what insurance professional need to consider when gathering data and using it. In this episode:Understanding the diverse data sources that provide insurance insightsImportance of good data and how it will create value with AIHow insurance companies look at tech in relation to existing business operationsWhy the industry is not taking a long term view of pricing riskHow bias creep can influence decisions even with dataPodcast PhilosophyGarret has an amazing history as an entrepreneur and he shares his personal experiences with the incredible resources of Core Logic to help provide context to the ongoing insurance data revolution.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Insurance fraud is one of the biggest drivers of expense for the industry and Joel Stephenson, Director of Digital Intelligence for Intertel, explains the new realities in a digital world. With a background in law enforcement and accident re-recreation Joe talks about fraud, how it happens and what Intertel is doing to catch fraudsters with new artificial intelligence enhanced technology to find digital fingerprints. In this episode:Learn about social media auditsHow third parties participate in insurance fraud schemesThe indicators of where fraud might occur such as incomeThe level of awareness by law enforcement of fraudHow synthetic ID and fake policies are used for fraudJoe has an amazing story with how he came to Intertel look at fraud and what they are doing to help the insurance industry recover billions of dollars in expenses.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The claims process is where insureds realize the value of their policy and it's not always easy. Cybersettle President and CEO Vinodh Swaminathan explains how this SaaS platform is a service that can be integrated into the claims settlement process and provide an efficient and fair experience.In this episodes learn aboutThe financial side of claims settlementWhere opportunities for enhance value exist in claimsEfficiencies for insureds in their experience journeyEmbedded services concepts and opportunitiesHow re-commerce and warranties are new settlement frontierVinodh shares perspectives on automation in the insurance channel and advice on migrating from a managed service model to SaaS to maximize growth potential.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Tanner Hackett, CEO and Co-founder of Counterpart has some interesting perspective for insuring the entrepreneurs of small and medium-sized business. As a serial entrepreneur himself Tanner's past experience helps him and the team at Counterpart address issues that businesses really don't understand or have time to understand.In this episode:Learn about helping clients understand their risk profilesPhilosophy behind building a team and empowering themAddressing inefficiencies with insurance and finding good partnersPresenting value and peace of mind to clientsInsurance is never easy but Tanner explains how we can take other experiences in business and help modify insurance to distinct needs and situations so that clients are empowered to do more with their businesses.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Can Bitcoin be a financial tool for insurance policy holders? The CEO and co-founder of Meanwhile Zac Townsend believes so much in the future of Bitcoin that he's built an insurance company and product to support those who want to deal in Bitcoin.In this episode:Learn how a product was built around a new financial currencyHow to scale up and work with new technology and build insurance productsUnderstand the nuances of using Bitcoin and how to find returnsConsider risk and building opportunity to plan for the futureDiscuss Defi and what it means for insuranceZac's answers to our Podcast Philosophy questionsZac's insight is incredible and he shares great perspective on how insurance professionals can think about the future and what products might need to be created now that have relevance and scale later.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As society ages and lives longer there are unique challenges which happen in that journey and Larry Nisenson, Chief Growth Offices, of Assured Allies sees the problem and the opportunity. In this episode learn about:How aging creates unique needs and opportunities for insuranceWhat the insurance industry can do to help future liabilitiesThe types of needs an aging population will needHow insurance products can adapt to create value in smaller impactThe ability to compliment standard products with new, innovative ideas for valueLarry shares his insights on how to look at demographics and underwrite new insurance effectively for evolving needs that help provide clients age with dignity. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If you are an agent or broker looking to dive into understanding what the best in class are doing this is your episode, because Skylar Romines knows risk. As a leading commercial realty specialist and new insurance social media sensation, Skylar has shared incredible insights about working with complex risk and clients. In this episode Skylar shares insight on prospecting and lead generation, nuances of class specialization, how and when to use BoR's effectively, and the value of active and informative social media. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Stefan Heck shares his perspective on AI, how it has evolved, and some of the concerns that might be unfounded. Drawing on his experience using neural networks Stefan presents ideas and concepts that could solve many problems related to the use of cars, and ultimately insurance. The results are staggering about what has been learned about changing human behaviors and how society benefits from improved safety on the roads with technology that is preventative not reactive.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The insurance industry is diverse with entities that provide incredible value and in part two of the NICC interview we feature session with:CABIP & NAAIARIMS CanadaLuge CapitalSouthwestern Group DBRS MorningstarFirst Insurance Funding of CanadaCAMGAHear from leaders about DEI for insurance, risk management, funding for innovation, technology and underwriting for MGAs, rating services and their roles, premium financing and integrated paytech, advocacy and how MGAs make up the the backbone of commercial insurance.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

CAT losses are top of mind for everyone within insurance, no matter what part of the industry you represent. With 2024 starting off and the CAT IQ Connect conference coming it's a great time to talk to the people who look at the losses and compile the data so we have CAT IQ CEO Laura Twidle and Director Caroline Floyd on this episode. Laura and Caroline share data on what happened in 2023 and what is driving losses and how the insurance industry uses this data as part of the benchmarking for future events. They also talk about the upcoming conference and what can be learned as the industry prepares for 2024 and hopefully a reprieve from record events.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Perhaps you have seen some of the videos from the podcast studio at NICC 2023, now it's hear all together to understand the diverse perspectives from industry leaders. In episode one we feature the following:Peter Routledge- OFSIMarc Lipman- Lloyd's CanadaLaura Twidle- CAT IQJolee Crosby- Swiss ReCelyeste Power- IBCGreg Smith- Crawford CanadaGreg McCutcheon- Opta IntelligenceSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The end of the year is a time to reflect and the hosts Pete and Curt reflect on the events they were at- many! They discuss the year that was 2023, their most important trends, their favourite guests, technology, and episodes. 2023 was year of convergence for insurance, technology, business and the hosts explain how they see 2024 proceeding and what that might look like for many entities across the insurance industry. Sit back and listen as 2023 is discussed with a bit of humour and a fair bit of optimism. And finally a first, the guests share their perspective on podcast philosophy.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.