Podcasts about global chief innovation officer

By all accounts, 2023 was the year of generative artificial intelligence (Gen AI), giving some organizations a major boost while catching others blindsided without plans or procedures. For a few truly forward-thinking organizations, however, it's already time to look beyond Gen AI to start planning for what's next. In this week's Thomson Reuters Institute (TRI) Insights podcast, Zach Warren, head of technology content development for TRI, talks with Jeff Wong, Global Chief Innovation Officer at EY, about what he sees as the next big innovations in the market that professionals should know about now.

Jeff Wong, EY's Global Chief Innovation Officer.

Welcome back to Floor 9! As usual, we are kicking off the year with a CES recap episode that features the entire IPG Media Lab team, plus Chad Stoller, Global Chief Innovation Officer of UM Worldwide. Listen now to hear about our team's thoughts on the biggest trends in digital health, entertainment, mobility, smart home, and vice economy coming out of this year's CES show floors! If you'd like to learn more about our CES learnings, please check out the Lab's CES content, including an in-depth written recap, here: https://ipglab.com/ces/Follow the Lab on Twitter @ipglab and on Medium for our latest insights. Click here to listen and subscribe! If you enjoyed the episode, please consider giving us a five-star review on Apple Podcast. Thanks for listening! Hosted on Acast. See acast.com/privacy for more information.

In this third episode of DISCO's Just Hearsay podcast series, legal industry innovator Casey Flaherty is our guest. Casey is the co-founder and Chief Strategy Officer of LexFusion, a go-to-market collective of leading innovation companies. Just Hearsay hosts Andrew Shimek, Chief Revenue Office at DISCO, and Kristin Zmrhal, DISCO Vice President of Product Strategy, speak to Casey on the importance of community and collaboration to legal innovation, and share insights for any team wanting to fully embrace technology to deliver better legal outcomes.  Just Hearsay is a podcast series sponsored by DISCO. In the first two episodes, Shimek and Zmrhal were joined by Katie DeBord, former Global Chief Innovation Officer at Bryan Cave Leighton Paisner. They discussed how their careers led them to legal technology, and how advanced technologies are altering the legal landscape.

Innovation is a buzz word that has been thrown around strategy sessions for years but the reality is that very few organisations are actually innovating. In this episode, we chat to RSM International's Global Chief Innovation Officer, Paul Herring, about the trends that he is currently seeing in business innovation.

Innovation is a buzz word that has been thrown around strategy sessions for years but the reality is that very few organisations are actually innovating. In this episode, we chat to RSM International's Global Chief Innovation Officer, Paul Herring, about the trends that he is currently seeing in business innovation.

Jeff Wong, EY's Global Chief Innovation Officer and technology enthusiast joins Better Innovation host Jeff Saviano for a fascinating and fluid conversation about the Metaverse.    Some predict the Metaverse could soon become a $1 trillion+ industry. Jeff Wong explains the importance of distinguishing between hype and value curves when assessing emerging technology trends. The pair of Jeffs explore helpful definitions of the Metaverse and discuss the current limitations of VR/AR, the alignment to De-Fi (decentralized finance) and digital currencies, and the likely increased regulation for related Web3.0 tech solutions. Listen-in as Jeff Wong shares his belief in the Metaverse's incredible potential for good, ultimately transcending commercial applications to help solve humanity's biggest challenges – from climate change to social justice.

RIZAL HAMDALLAHOcean Spray Global Chief Innovation Officer Rizal has dedicated his career to creating impact through innovation. As the lead for our Innovation, Research and Development teams, he is charged with developing the next generation of health-focused products for our historic farmer-owned cooperative. “At my core I am a creator, and throughout my career I have been guided to understand and build empathy with consumers. Ultimately, that's how to develop and deliver innovative products that consumers didn't even know they needed," said Rizal. "I am excited to build upon the foundational legacy of Ocean Spray and create the next era of healthy, delicious products for consumers around the world.” Prior to joining Ocean Spray, Rizal was Managing Director at Tyson Foods where he helped the company launch a series of new product categories. He also served at consumer brands such as Unilever, Nestle, Abbott Laboratories and SC Johnson. Additionally, he is the Founder of GetBetty, Inc., a start-up offering on-demand beauty services. In 2019, Rizal was named one of the Boston Business Journal's “40 Under 40” honorees. He is also a US Patent Holder and in 2018 he received the “Most Active Corporation of the Year” Award from Plug and Play, a global innovation platform.Chef Wendy Gauthier About Chef Wendy – Your Chef in TucsonAfter graduating from the Culinary Institute of America, I moved to be a chef in Tucson and worked at Canyon Ranch Health Spa. I then went on to work as a Sous chef at the Flying V at Loews Ventana resort, as I continued to cook, I felt something was missing. I then saw an article about personal cheffing. I thought, “Wow, what a great idea!” Being a personal chef in Tucson would give me a chance to see people's reactions and know that I am really helping someone to have more time with their family, friends or just more free time.Daniel Singer from Filthy Foodshttps://filthyfood.com/Food & Beverage Magazine LIVE! Episode 116James Beard Award Winner Jennifer English and Food & Beverage Magazine Publisher Michael Politz____________________________________________________Food & Beverage Industry brought to life. Live juicy inside scoop from the tastemakers, newsmakers, bread bakers, drink shakers, spoon lickers, clam diggers, farmers, foodies and friends of the Food & Beverage Magazine World! F&B LIVE is a national, industry influencing webcast featuring the leaders in the restaurant, hospitality, branded food and beverage and CPG industries, many of whom are Michael's "friends in the business."Featuring an informal and informative conversation where friends in the business share the latest intel, ideas and best practices for surviving these dynamic challenges we are facing and the future of our brands and businesses.The show is live and broadcast across 5 platforms and features an audience rich with industry influencers. ____________________________________________________*CLICK TO SUBSCRIBE: YouTube: https://www.youtube.com/c/foodbeverag...*Follow Us on Facebook : https://www.facebook.com/FoodAndBever...*Follow Us on INSTAGRAM: https://www.instagram.com/fbmagazine/*Follow Us on TWITTER: https://twitter.com/fb101comwww.fbmagazine.com

In this episode, Dave Meeker, Head of Design & Innovation and Global Chief Innovation Officer for Dentsu Americas, joins us for a drink and a chat about design in a world enabled by Web 3.0. Dave gives us his honest take on the Metaverse, tells us why "shiny object syndrome" can be the right place to start inventing the future, and delivers a wild and entertaining history lesson on the web from 1.0 to present day. Enjoy! Drinks: Fort Hill Brewery Farmer's Fresh IPA, Virginia Beer Co. Saving Daylight American Wheat Ale, Espresso with Jameson Whiskey and Bailey's Irish Creme Links: https://www.isobar.com www.dentsu.com www.merkle.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/whatbubblesup/message

“What I've come to realize is that investing literally shapes the world that we have. It is effectively at the highest of levels, allocating resources, whether financial or human capital, to things and teams that build the future that we all live in. Investing builds the world.” - Ian Lee, Syndicate.Today we discuss the topic of a revolutionary new construct – DAOs – and how it can change investing for the better.Today's guest is Ian Lee, the Co-Founder of Syndicate.Ian combines a background in financial services with a prescient view on the future with what he's building at Syndicate.We discuss:  How Syndicate is doing to investing what YouTube did to film and media. How Web3 enables community ownership where Web2 didn't and how investing will become more community driven. How DAOs are a social financial technology coordinating social and financial capital seamlessly and natively on the internet. How DAOs are unlocking participation from all sorts of communities who historically haven't had access to investing. Why Crypto Covens is one of his favorite NFT projects because it's changing the face of investing.  And how we are in the middle of a multi generational shift of decentralizing and democratizing - and how Syndicate's Web3 Investment Clubs enable that to happen. Ian has been a serial founder, he's worked in the Office of the Global Chief Innovation Officer at Deloitte, he's run the Lab Network and Acceleration Fund at Citi Ventures and was Head of Bitcoin & Blockchain at Citi before co-founding IDEO's CoLab Venture fund, where he led their crypto efforts and made over 80 investments in the crypto space.Most recently, he's founded a ground-breaking company, Syndicate, which is a decentralized investing protocol and social network that is creating the infrastructure for DAOs to run efficiently and effectively. Syndicate is creating the infrastructure and mechanisms for much more efficient, digitally native human coordination.DAOs have similar properties as corporations, but they are significantly faster and cheaper to set up and run because code governs the decisions and actions taken.It's hard to put into a short paragraph how profound the creation of Syndicate could be for the formation and governance of organizations and Ian's background lends itself incredibly well to both understanding how things worked in a Web2 (and financial services) world and how they can work better in a Web3 world.Ian and I had a fascinating conversation about his desire to make investing more inclusive and impactful – and how DAO structures can enable that.Thanks Ian for coming on the Alt Goes Mainstream podcast. It was a pleasure to have you help us peer into the future of investing. 

The Lab team assembles once again at the beginning of the year to take on CES, the biggest consumer tech event of the year. With Ryan Miller, manager of partnerships, as our MC, the Lab team recapped the most interesting trends and discoveries from this year's show floors, including:Ben Hone talks about the key cross-category trends from CES - starts at 0:25Chelsea Freitas explains how CES vendors are responding to the at-home economy - starts at 14:56Adam Simon walks us through the new creator tools and how they impact the future of work - starts at 21:44Richard Yao talks about the CES discoveries relevant to entertainment brands - starts at 36:04Josh Mallalieu analyzes the future of mobility through what the auto brands brought to CES - starts at 41:33Richard jumps on again to explain some of the major smart cities trends - starts at 50:40Katy Geisreiter sheds some light on the new trends coming out of the digital health space this year - starts at 57:51Chad Stoller, Global Chief Innovation Officer at UM and CES veteran, wraps things up with some of his insights and takeaways - starts at 1:08:29We hope you enjoy this episode. If you like what you hear, please spare a minute and give us a five-star review on Apple Podcast! Click here to listen and subscribe! See acast.com/privacy for privacy and opt-out information.

Join us as the Floor 9 team makes merry with our annual holiday special episode! Joined by UM's Global Chief Innovation Officer, Chad Stoller, we bring you a special edition of a drafting game, in which we look back on the previous annual Outlook trend reports from the Lab to draft the all-star innovation trends. Competing with each other, Chad, Adam, and Scott pick their favorite Outlook trends from years past in three categories — tech, media, and culture — and discuss why they are still relevant for brands and marketers going into 2022. Listen now to hear their picks!In addition, this episode also marks the last episode of Scott Elchison's marvelous tenure as a host of Floor 9. Please join us in bidding Scott a warm farewell and good wishes! As always, you can find Adam and Scott on Twitter at @adamjsimon and @tippier. If you like what you hear, please spare a minute and give us a five-star review on Apple Podcast! If you're a part of the IPG Mediabrands family, come join the Floor 9 community on our dedicated Teams channel here. See acast.com/privacy for privacy and opt-out information.

“A brand is a promise and a great brand is a promise kept.” In this episode Luc, Global Chief Innovation Officer, generously shares his years of experience working within Landor & Fitch, leading brand led sustainability. Luc breaks down what brand led sustainability means for businesses - bringing to light the key point, that it's not enough for brands to simply focus on sustainability - they have to make sustainability profitable to sustain the business - and this means finding a genuine point of differentiation that strategically fits their brand. Luc shares Landor & Fitch's 4-step approach, diving deeper into their strategic processes and future modelling sharing how they support brands to assess and understand where they currently are, enabling them to uncover and focus on an ownable point of difference, align innovation and creativity and then make it happen - bringing strategy and ideas to life. We also discuss ‘The Good Squad' - a c-suite led internal initiative at Landor & Fitch, where employees are encouraged to spend 10% of their role getting involved in sustainable projects and endeavours - not only driving employee involvement and engagement but also driving collective intelligence, ensuring that the organisation stays at the forefront of sustainability. There's so much packed into this 35 minute conversation; brand, purpose, what good business looks like and how to make sustainability, sustainable from an ROI perspective. Luc crystalizes all his advice and insight with practical real world case studies - so there's a lot to learn. “There's been a growing intolerance from people about expectations on what a company says it does and what a company actually does for about the past 10 years. But when it comes to sustainability, tolerance is NIL. Brands need to move away from storytelling - to story'doing' - do it first, then talk about it.” Wise words from Luc… and we couldn't agree more. Tune in and let us have your comments, questions and views over on LinkedIn. You can find more information about Luc and Landor & Fitch here - and any comments, questions, ideas, suggestions related to the podcast, Get in touch. Due to the COVID19 situation, our podcasts are currently being recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

“A brand is a promise and a great brand is a promise kept.” In this episode Luc, Global Chief Innovation Officer, generously shares his years of experience working within Landor & Fitch, leading brand led sustainability. Luc breaks down what brand led sustainability means for businesses - bringing to light the key point, that it's not enough for brands to simply focus on sustainability - they have to make sustainability profitable to sustain the business - and this means finding a genuine point of differentiation that strategically fits their brand. Luc shares Landor & Fitch's 4-step approach, diving deeper into their strategic processes and future modelling sharing how they support brands to assess and understand where they currently are, enabling them to uncover and focus on an ownable point of difference, align innovation and creativity and then make it happen - bringing strategy and ideas to life. We also discuss ‘The Good Squad' - a c-suite led internal initiative at Landor & Fitch, where employees are encouraged to spend 10% of their role getting involved in sustainable projects and endeavours - not only driving employee involvement and engagement but also driving collective intelligence, ensuring that the organisation stays at the forefront of sustainability. There's so much packed into this 35 minute conversation; brand, purpose, what good business looks like and how to make sustainability, sustainable from an ROI perspective. Luc crystalizes all his advice and insight with practical real world case studies - so there's a lot to learn. “There's been a growing intolerance from people about expectations on what a company says it does and what a company actually does for about the past 10 years. But when it comes to sustainability, tolerance is NIL. Brands need to move away from storytelling - to story'doing' - do it first, then talk about it.” Wise words from Luc… and we couldn't agree more. Tune in and let us have your comments, questions and views over on LinkedIn. You can find more information about https://extra.landorandfitch.com/acton/media/44182/the-power-of-brand-making-sustainability-profitable (Luc and Landor & Fitch here) - and any comments, questions, ideas, suggestions related to the podcast, Get in touch. Due to the COVID19 situation, our podcasts are currently being recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Chad Stoller, Global Chief Innovation Officer, UM & Managing Director, IPG discusses how the Terry Tate Office Linebacker video series with Reebok unexpectedly became one of the top 10 Super Bowl commercials of all time. Chad also dissects the rising shift to an impulse shopping economy, and how increasing consumer expectations are impacting the advertising industry.  We also discuss: How social and video platforms have become the one-stop shops for impulse purchases The importance of meeting the consumer where their expectations are  Technological innovations in media, including image recognition and camera sensors  Ongoing challenges with measuring the effectiveness of advertising campaigns   This Week's Guest: Chad Stoller - Global Chief Innovation Officer, UM & Managing Director of the IPG Media Lab.Chad is responsible for the agency's innovation agenda while working with individual clients to solve old challenges in new ways. In addition to Chad's role within UM, Chad has served as the Managing Partner of the IPG Media Lab since 2011. The Lab is the advertising industry's longest-running media futures agency and continues to drive the agency ecosystem with thought leadership in regards to the future of audience attention, consumer disruption, and action planning for new customer connections. This week's Brave Pick of the Week is Gemini. Check out their website here. About this Show: Brave is at the forefront of a new online privacy frontier and has unique insight into the future of marketing and advertising in a cookieless world. If you're an agency, brand marketer or entrepreneur challenged by the changes in ethical advertising, consumer privacy and buyer expectations, this podcast will provide a backstage view of how influential marketers at top brands and agencies are responding to what's next. Music by: Ari Dvorin Hosted by: Donny Dvorin  

After incredibly successful careers on the agency and client side, Chris and Colin joined forces to create PLATFRMR, before recently being acquired by VICE Media Group. Now Global Chief Creative Officer and Global Chief Innovation Officer, we looked deeper into their careers, unpacking the new job to do at VICE, and enjoying their POV on all things creativity, marketing and culture.

This week on Floor 9, we are joined by special guest Shawn Cheng to discuss the various ways that blockchain technologies will usher in Web3, a decentralized internet where users are also owners. Shawn is a partner at ConsenSys Mesh, an Ethereum investment and research firm, so he has some great first-hand insights into the world of NFTs, DAOs, and social tokens. Chad Stoller, UM’s Global Chief Innovation Officer, also makes a guest appearance in this episode. Listen now to learn about how blockchain is enabling a new paradigm for digital media.Take part in our Membership March referral program to share your love for Floor 9 and win an exclusive Floor 9 T-shirt! Get your own referral link here: refer.fm/floor9 You can find Adam and Scott on Twitter at @adamjsimon and @tippier. Follow us at @ipglab. If you like what you hear, please spare a minute and give us a five-star review on Apple Podcast! If you’re a part of the IPG Mediabrands family, come join the Floor 9 community on our dedicated Teams channel here. See acast.com/privacy for privacy and opt-out information.

We're big fans of NFTs and digital collectibles, so imagine our excitement to have Caty Tedman, the Head of Partnerships at Dapper Labs, the company behind NBA Top Shot, on Floor 9 this week! Joined by Chad Stoller, Global Chief Innovation Officer at UM, we chat with Caty on how Top Shot came to be, the buzz around NFTs and their long-term prospect, and how Top Shot strives to create NBA moments from a fan-first perspective. If you want to learn more about how brands can leverage NFTs to engage with fans and build communities, this conversation is a must-listen!As usual, co-hosts Adam and Scott begin the show with some quick news discussions. This week, they talk about Spotify joining the social audio wars with the acquisition of Locker Room, as well as the new Godzilla vs. Kong NFTs.Take part in our Membership March referral program to share your love for Floor 9 and win an exclusive Floor 9 T-shirt! Get your own referral link here: refer.fm/floor9 If you’re a part of the IPG Mediabrands family, come join the Floor 9 community on our dedicated Teams channel here. You can find Adam and Scott on Twitter at @adamjsimon and @tippier. Follow us at @ipglab. Check out Scott’s NFT art here. If you like what you hear, please spare a minute and give us a five-star review on Apple Podcast! See acast.com/privacy for privacy and opt-out information.

In this episode, we’re talking to Amy Radin, an award-winning author, innovator, and corporate strategist. She was the Chief Innovation Officer for Citibank and E-Trade and was responsible for their early digital transformation. In our interview, we talk about how to innovate successfully, whether you’re at a startup or Fortune 500 company. Amy shares the connection between successful innovation and understanding your customers’ emotions and motivations, how to spot opportunities for innovation in your company, and how to make sure your ideas don’t get stuck in the quagmire of corporate bureaucracy. Find Amy's book The Change Maker's Playbook and learn more about her innovation strategies at amyradin.com.Amy's Customer Obsessed Pick: The Hill We Climb by Amanda GormanAbout Amy RadinAmy is a highly experienced, down-to-earth, visionary, and pragmatic innovation expert. She was Citi’s first Global Chief Innovation Officer, and also held executive marketing positions at American Express and AXA. She now works with leaders faced with the imperative to innovate, helping them pursue new sources of growth and value while reducing the inevitable risks.Amy has had the unique opportunity to lead or advise on digital, marketing, and innovation transformations at Fortune companies, privately-held middle-market businesses, early-stage startups and not-for-profits. She has produced results with a customer-focused, collaborative mindset and a willingness to question and depart from the status quo when what worked in the past constrains creating the future.Through her diverse experiences, Amy has created and pressure-tested the Seek, Seed, and Scale framework.What sets Amy apart is her understanding of the reality of organizational culture and complexity, and her realistic approach to what innovation success requires. She uniquely lays the path between market need and the internal mechanisms to deliver.The Change Maker’s Playbook: How to Seek, Seed and Scale Innovation in Any Company is newly available in paperback, as well as hardcover, e-book and audio formats. In both the Playbook and as a keynote speaker, Amy shares her tremendous expertise and perspective, with her characteristically authentic voice, on what it takes to identify and create new sources of value and growth for any organization’s stakeholders.Amy is a graduate of The Wharton School and Wesleyan University. She lives in the New York City metro area.

You have just been named global chief innovation officer for one of the world's largest law firms. Where and how do you start? That is one of the questions we put to Amol Bargaje, whom Mayer Brown named to that position on Feb. 9, 2021. Coming into this newly created role, Bargaje has plenty of experience on which to draw. He has been at Mayer Brown since 2018 as global director of IT Practice and Client Solutions, and was formerly chief innovation officer at Sullivan & Cromwell and chief information officer at Jenner & Block. Bargaje worked most of his career in IT leadership, but pivoted to focus on innovation in 2016 because he wanted to be in a role that put him shoulder to shoulder with the firm's clients. He joins host Bob Ambrogi to talk about what innovation means to him, why it matters for a firm and its clients, how he conceives and develops innovation initiatives, and what he sees as the most significant trends impacting his firm and the legal industry. Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, and MerusCase, and e-payments platform Headnote. XIRA.com, where clients find, book and meet with attorneys; and where attorneys get free, fully integrated practice management software. Everlaw, the cloud-based ediscovery platform for law firms, corporations, and government agencies. TrustBooks, the only standalone accounting product designed 100 percent for attorneys and law firms. Law Insider, producer of the show Contract Teardown, where they analyze the contracts that others are talking about. A reminder that we are on Patreon. Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

This week we’re proud to present the best moments from our extensive CES 2021 programs. Listen now to hear the highlights from the opening remark by Chad Stoller, UM’s Global Chief Innovation Officer & Head of the IPG Media Lab, discussions our partnerships team had with interesting startups such as Standard Cognition, Community, and MarsBot, as well as clips from our virtual CES show floor tour where we discuss the key trends in digital health, smart home, next-gen mobility, and the tech startup space.If you wish to hear our CES content sessions in full, they are now ready for on-demand replay on this page. (Please note that this page is protected by password. If you work at IPG Mediabrands or work for one of our clients, please reach out to ben@ipglab.com with a request for the password.)You can find Adam and Scott on Twitter at @adamjsimon and @tippier. Follow us at @ipglab. Click here to read our recap of the key trends we saw at this CES. See acast.com/privacy for privacy and opt-out information.

This is an episode you don't want to miss -- especially if you've ever wondered about the potential of robots in future society. We're not just talking to Dr. Billy Barry, AI Ethicist and Global Chief Innovation Officer for the Global Goodwill Ambassadors Foundation, we're also talking to Maria Bot (yes, she's a robot!) She's got personality, she's got knowledge, she interrupts just like a young child might, and she's even got jokes! Tune in to this talk with a man and his robot. The duo spread knowledge in the form of a teaching team to students across the country and they're here to show us how it's done, and what the implications of robots like Maria Bot might be on society.

Saneel Radia, Global Chief Innovation Officer at R/GA, gives you a blueprint for starting your career and a look at what it means to work in innovation in the industry. Hear about his many roles and how each was additive to his career, why business needs both those who are and who aren't entrepreneurial, the steps to getting started in innovation, and the variables that will define your career early on.

What do the Mets have to do with smart homes? In the second episode of All Jargon Aside, host Graham Wilkinson, EVP of Product Innovation at Kinesso, discusses the future of tech, the disruption economy, and baseball with Chad Stoller, UM’s Global Chief Innovation Officer!

Welcome back to Floor 9. This week, hosts Scott and Adam are joined by Chad Stoller, the Global Chief Innovation Officer at UM, to talk all about the intensifying streaming wars. Recorded on the day of the U.S. launch of Disney+, we start with our first impressions on Disney+ and how it stacks up to existing competitors, before moving on to discuss how we think the U.S. streaming landscape will play out over the next 5 years. We also talk about Netflix’s huge lead in global markets and Apple’s impressive streaming video quality, and how brands should respond in an age where viewers have more ad-free content options than ever. What We Covered:Disney+ first impressions and Disney’s biggest advantagesDifferent strategies of the varying new streaming servicesWhy Disney+ is a valuable tool for customer acquisition and data collectionHow the streaming landscape will evolve over the next five years or soNetflix’s enormous lead in global markets and how the competitors stack up The rise of in-content brand integrations as viewers flock to ad-free SVOD servicesThe impressive streaming video quality of Apple TV+ and what it means for the future of 4k contentA quick review of the current original content slate from Apple TV+Apple’s contribution to the streaming landscapeBAMTech and the technical advantage it grants owner DisneyWe laugh about Scott not getting Chad’s sports analogy See acast.com/privacy for privacy and opt-out information.

“The Matrix is the world that has been pulled over your eyes to blind you from the truth.“ Morpheus, The Matrix   Matrix organizations are nothing but a compromise. That fact goes undisputed for decades. Thus it should be needless writing about the matrix after all. But truth is: the compromise has assumed a life of his own. By now the matrix has transcended the second dimension.  In order to describe the various reporting and information relations, solid and dotted lines do not suffice any longer. Colours are needed to visualize the design of the different interactions. Organization charts look like subway maps of metropolitan cities. In parallel, project organizations, taskforces and ad hoc initiatives sprawl amongst the actual organizations’ roots.   Long live the matrix   The „Global Head of Digital Customer Interaction“ is, amongst other things and at the same time, responsible for sales in Southern Europe as well as member of the “I-Tribe” that should drive innovation across functions and countries. In his capacity as “Global Head”, the “Regional Heads” of course report to him whilst he is somehow responsible vis-à-vis the “Chief Digital Officer” as well as – somehow – the “Chief Marketing Officer”, both “global”. In his capacity as regional sales officer, he directly reports to the local CEO but is indirectly also interfacing with the “Global Sales Officer” whilst the “Chief Sales Officers” of the regions countries report into him, at least “dotted line”. The “I-Tribe”, finally, is self-organizing but on a monthly basis reports to a steering committee whose main constituents are the “Global Chief Innovation Officer”, the CEO himself, the “Chief Digital Officer” and the COO (global). A group of local executives serves as a sounding board for the tribe’s activities. The example can be extended on end. – And maybe get closer to reality this way. Even bigger the confusion gets on the levels below. True clarity seems to be only with the CEO who undoubtedly carries responsibility for the whole thing. Let’s not ignore the advantages of such a setup. In addition to impressive job titles in social networks, it leads to comfortable dilution of responsibilities. How would you weigh the conceptual progress in the realm of “Digital Customer Interaction” against sales figures in Southern Europe? And isn’t the contribution to cross country collaboration way more important in the long term? After all: Who assesses success and contribution to this success in the end? Failure doesn’t occur in these constructs anyway. As a corollary from this dilution of responsibilities in the ocean of corporate structures we can directly conclude that form and results lose their balance. The “successful” steering committee presentation in the i-tribe is possibly more important for your career development than sustainable sales success in the region. No wonder that  the very consultants that prepare these presentations are continuously gaining influence. Another characteristic of the matrix is that she keeps you busy, preferably by making you attend meetings. Meetings follow another back-to-back, sometimes they even overlap. The number of free slots on the calendar is inversely proportional to its owner’s importance. “Lunch is for loses”. The higher the paygrade, the more suspicious spare time becomes. And yet it is exactly that time in which results are made, ideas developed, informal conversations are led or at least the next meeting gets prepared. The matrix’s advocates argue that she would most naturally foster exchange and communication in an ever more complex world. An absurd point of view. Truth is that without extreme effort in communication matrix organizations would never ever work because conflicts lurk at every single node; -- stylizing that necessity for compensating a weakness into a strength though needs a supreme capacity for dialectics. In truth, the matrix makes everybody a „army of one”. The more complex the matrix, the smaller the common denominator. Usually the overlap boils down to the dimension of one: the ego. All of this is hardly new. That the matrix’s heyday is past should be clear since “agile” has emerged from obscure circles of software developers into the mainstream of management. Yet the matrix’s persistence is one of the major reasons why agility still has such hard times.   In vain   Look at our “i-tribe“. Management’s mandate was to manage that “tribe” by agile means. Anything else would have been compromising the term “tribe” after all. Yet this effort was doomed to fail from the start. The first and most important reason for this doom is that the “tribe” does not build anything at all. Well, “not anything at all”is not correct. At least that tribe creates bi-weekly status report for its steering committee and in parallel an ever growing stack of slides hoew innovation could be fostered across countries and functions. – But this “product” will never be used by anyone.  Hardly less important weighs the fact that the tribe’s members manage to meet once a month at best due to their multitude of other important tasks. And if they manage to meet after all, half of the team won’t show up at all or participate via conference call. The cynic reasons that it is irrelevant who participates because the results are irrelevant anyway. The pragmatist puts the conferencing station on low volume and works his mailbox while listening whether his name is called. The matrix does not only dissolve responsibility, it actually dissolves action as such. Either the action is then surrendered to consultants or you simply don’t care and move on … to the next meeting.

In this episode, we’re joined by Rizal Hamdallah, the Global Chief Innovation Officer of Ocean Spray, for a discussion about how companies of all sizes can use innovation to positively impact the food system. Hamdallah recently arrived at Ocean Spray from Tyson Foods, where he served as managing director of the company’s Innovation Lab, an incubation unit designed to rapidly bring new and potentially disruptive products to market. In his current role, he’s focused on a similar mission: helping the farmer-owned cooperative develop new, health-focused products.  As part of our conversation, Hamdallah explained why he’s bullish about the future of personalized nutrition, how the company attempts to “develop and deliver innovative products that consumers didn't even know they needed,” why he views Ocean Spray’s size as a key advantage over smaller companies, and why he’s critical of how some brands are promoting sustainability. Show notes: 1:16: Livin’ That New-Age Life -- The hosts sipped and snacked their way through a dozen new food and beverage products sent to the office over the past week, including CBD-infused coconut water and coffee, cheese-dusted granola, and chocolate-covered chickpeas. Later on, Mike remarked on the number of new hydration-focused powders coming to market. 15:33: Rizal Hamdallah, Global Chief Innovation Officer, Ocean Spray -- In an interview recorded at Ocean Spray’s new Boston office, Hamdallah spoke with Taste Radio editor Ray Latif about his new role with the company, why he views Boston as a key hub for the food and beverage industry, how he defines “innovation” and the elements of an innovative concept. He also explained why companies need to incorporate the “self-centered” mentality of modern consumers into their innovation strategy, why leaders have to “walk the walk,” and why testing and learning must include constant iteration. Finally, he offered his take on a few major food trends, including plant-based formulations, reduced sugar and sustainability. Brands in this episode: C-WTR, Good Day, Nix and Kix, Seven Teas, Moti, Health-Ade Kombucha, Coco To Go, Bumble and Butter, Smartfood, Stonyfield, lil'gourmets, Lebby Snacks, Biena, Whoppers, Gatorade, BodyArmor, Skratch Labs, Superieur Electrolytes, Cure Hydration, Benni, SoS Hydration, Liquid I.V., Barnacle Foods, Ocean Spray, Tyson Foods

What is the link between innovation and customer experience? Industry analyst and CXOTalk host, Michael Krigsman, explores this topic with the Global Chief Innovation Officer at EY.Jeff Wong is responsible for Innovation at EY, where his role is to challenge everything, from the way EY operates internally to how it delivers services to its clients.

What is the link between innovation and customer experience? Industry analyst and CXOTalk host, Michael Krigsman, explores this topic with the Global Chief Innovation Officer at EY.Jeff Wong is responsible for Innovation at EY, where his role is to challenge everything, from the way EY operates internally to how it delivers services to its clients.

Episode 1: What is Innovation? In this first episode EY’s Roger Park is joined by Jeff Wong, EY's Global Chief Innovation Officer, for a discussion exploring key themes around what it means to incorporate and adopt innovation and innovative approaches into every aspect of a firm's corporate strategy and culture.

Welcome to Floor 9! We are live from CES 2018 in lovely Las Vegas. Every year that IPG Media Lab ventures to CES to scout out new startups, technologies and trends for the year ahead. The entire team makes an appearance on this episode to discuss everything you need to know about CES. Chad Stoller, Global Chief Innovation Officer of UM Worldwide makes a special guest appearance to talk shop about how the show has developed over the past 20 years. Download and listen now! See acast.com/privacy for privacy and opt-out information.

From the Milken Conference! Jeff Wong - Global Chief Innovation Officer at Ernst & YoungElizabeth Iorns - CEO of Science ExchangeJames Kuffner - Adjunct Associate Professor at the Robotics Institute"Tiger" NV Tyagarajan - President and CEO at GENPACT LLCUma Valeti - CEO and co-founder of Memphis MeatsBrett Hickey - Founder and Chief Executive Officer at Star Mountain Capital, LLC

From the Milken Conference! Jeff Wong - Global Chief Innovation Officer at Ernst & YoungElizabeth Iorns - CEO of Science ExchangeJames Kuffner - Adjunct Associate Professor at the Robotics Institute"Tiger" NV Tyagarajan - President and CEO at GENPACT LLCUma Valeti - CEO and co-founder of Memphis MeatsBrett Hickey - Founder and Chief Executive Officer at Star Mountain Capital, LLC

In this podcast we take a look back on some of the interviews I did in 2016 and listen to some of the past guests talk about key issues they feel are shaping the workplace of the future. In 2016 I had a lot of great conversations with a wide variety of senior leaders. Last week I took a look back on the 2016 podcast interviews and discussed six lessons I learned from my guests last year. This week I wanted to let the guests speak for themselves, so I gathered up some highlight clips from last year’s podcast interviews and put them into one podcast mashup.The subjects range from how innovation is changing to automation and AI to the six reasons why we work. The first interview I looked back on was the one with Jeff Wong, the Global Chief Innovation Officer at EY. In our discussion we talked about innovation during a disruptive era and one of the main points was about how innovation is changing. Wong said he believes that innovation is changing a lot and it is really driving companies to think about themselves differently. Companies are now forced to pay attention to things like training, environmental and community impact and inclusive capitalism in order to be successful. Wong says companies need to think about whether they are “training a workforce for the future, or are you training a workforce to do the function of today”. He believes that his job as a Chief Innovation Officer requires him to “do old things in new ways”. One of the fascinating topics I touched on with a few guests last year, was the subject of People Analytics and how it is revolutionizing the way we think about employee experience. Ben Waber, the President and CEO of Humanyze, talked to me about what makes up people analytics. He said that while survey data is useful, “it is not data about behavior, it is data about perception”. Because you cannot survey people every single day, you lose the ability to accurately get a picture of the day to day workings of your office. With People Analytics you are able to get real world data in real time which allows you to fix issues as you go instead of waiting for the end of the year. Ellyn Shook, the Chief Leadership & Human Resources Officer at Accenture, talked about the problem with annual employee reviews which points to why the topic of people analytics is so important for the success of a company. She says the problem with annual reviews is just that; they are only done once a year. She says “very little works in annual cycles anymore”. We are a society that is used to immediate feedback, so telling employees to wait a year to see how they are doing at work is not realistic. Shook says that her company realized that they were putting a lot of time and effort into their annual reviews, but they were receiving very little value from them because they “spent too much time talking about their people, instead of talking to the people”. In order to get the best results you need “forward looking, real time and on demand” data and feedback for your employees. Employee experience was another hot topic I discussed with several guests last year. Some of the guests who touched on the subject were Monika Fahlbusch, the Chief Employee Experience Officer at BMC Software, Francine Katsoudas, the Senior Vice President and Chief People Officer at Cisco and Karyn Twaronite, the Global Diversity & Inclusiveness Officer at EY. In our discussions we defined what employee experience is, how large companies are able to scale employee experience across a wide range of languages, locations and cultures, and the importance of focusing on diversity and inclusiveness. Fahlbusch says that to create employee experience you first must listen to your employees. Your employees will help you find the overarching problems, or “pain points” if you learn how to listen to them. You also need to look at your individual company and figure out what experiences you should be focusing on. To do that you need to understand things about your company such as what are your values, what are you trying to celebrate, where are you trying to go in the future? Katsoudas talked about scaling employee experience across hundreds of countries and thousands of employees. She says Cisco’s belief is “one size fits one”, meaning they understand that the ideal employee experience in India will not be the same as that in England or the US and that’s okay. Twaronite gave an example of why it is so important for senior leaders of companies to not just list out the available benefits for employees, but they should also be role models who walk the walk. She shared a story about the EY Chairman and CEO, who was giving the keynote for a company wide event, and during his speech he apologized to everyone and explained that he would be leaving the event early in order to honor a commitment he made to his daughter. In doing this he was transparent, authentic and helped employees feel that the work flexibility benefit was not just a bunch of empty words. One subject that I am always fascinated with is technology dealing with robots, AI and automation. Three guests I spoke with who got into this topic of discussion were Robin Hanson, Thomas Davenport and Mihir Shukla. Robin Hanson, who is the author of “The Age of Em”, the Associate professor of Economics at George Mason University and the Research Associate at the Future of Humanity Institute of Oxford University, spoke about the extremely futuristic topic of what an Em is. Hanson discusses the fact that there are two different scenarios that could happen to get us to a point where we have robots that are as smart as humans. One way would be to “slowly write and accumulate better software on faster and cheaper machines”. This is what we are doing now and if we continued on this path it would take several centuries to reach this point. Another way would be to port the “software” from our brains into an Em. If we find a way to do this, the Em age could happen within one century. Thomas Davenport talks about how there are two camps of people today, those who are opposed to the move towards automation and those who are embracing it. The people who are opposed are scared about the implications of automating jobs. They feel that this shift in our economy will create chaos and wipe out jobs for humans. The camp of people who are embracing it feel that automating certain jobs could be a good thing and that we will always find a way to create new jobs for humans. Davenport believes that reality is somewhere in between the two camps. Mihir Shukla talks about how software bots can complete mundane tasks, and also tackle more complicated problems as well. Many employers want their workers to complete today’s problems while thinking about tomorrow’s challenges using yesterdays technologies and approaches. Processing invoices, verifying documents, generating reports, data entry, and other mundane tasks still need to be completed, but by humans or bots? Introducing mundane and complex tasks to the digital workforce allows the human employees to think, create, discover, and innovate; basically doing things that humans do best. Other subjects that are touched on in this episode include recruiting millennials, whether or not open workspaces are the next best thing, how to identify a Superboss, the six reasons why we work, how to drive behavior change and entrepreneurs vs. freelancers. Looking back at the guests from this last year it is easy to see that there are a lot of changes happening in the workplace and I am excited to see where we go from here. I am working on lining up a great list of podcast guests for this year, so be sure to stay tuned and keep listening to the weekly future of work podcast!   (Music by Ronald Jenkees)

Jeff Wong is the Global Chief Innovation Officer at EY, a global organization that has over 200,000 employees worldwide. Before he was at EY he spent 10 years in innovation at Ebay. He has an AB in Economics, a Master in Industrial Engineering and Engineering Management and a MBA from Stanford University.   The world is changing faster than it ever has before. We have seen the evolution of AI, self driving cars, drones and robots in the workplace and who knows where technology will go in the future. In this ever changing world it is imperative for companies to adapt and keep up with the times. The question is how can companies keep up when things are changing daily.   Wong says innovation is “doing old things in new ways”. He says one of the most important things to do to stay ahead of the game is to pay attention to what is going on around the world. He says he is constantly reading up on world events and always listening to clients and employees around the world. Companies should be aware of what is going on around the world. EY has employees around the world which allows them to reach out to a whole host of regions in order to learn what different areas are doing and how it is working for them. Four main technologies that Wong and EY are paying attention to at this time are data analytics, blockchain, AI and robotic process automation.   Innovation is no longer just about plugging technology in, technology is much more involved now. Companies and employees have to be willing to “get their hands dirty”. Wong says in order for companies to keep up with innovation they cannot just sit and talk about new technology. Companies need to play with new technology, they have to implement it and they have to actually use the technology to address real problems. Doing this allows companies to “see where that technology is today and how fast it is evolving”.   There are three types of innovation; Disruptive innovation, which is looking far into the future to figure out what could be, adjacent innovation which is doing things one step ahead of today’s technology and sustaining innovation which should be done everyday to make sure you are staying on top of what you already have in place. Wong says it is so important for companies to implement all three types of innovation.   When companies strive for innovation more likely than not, there will be failure. Wong says, “failure is a big part of innovation” and that the important thing is “what you learn from that failure and how to change the pathway around it”. Both Wong and EY embrace failure and understand that it will happen when companies try new things. There have even been times when a project or an idea has had to be scrapped completely. This is just something you have to be okay with if you want to be an innovative company.   Wong says in order to be a leading innovator in a disruptive world “you have to be willing and eager to learn. You can’t get stuck on any framework or model”. He says you can’t just be focused on the technology of today and you have to have the “willingness to be wrong, and admit it”.   When it comes to advice for organizations trying to keep up with innovation, Wong says it is important to “read a lot, know what is going on in the world, get your hands dirty….know where things are today and where they are going in the future”.   What you will learn in this episode:  What Jeff Wong is paying attention to in the way of innovation  How innovation as a whole is changing  Advice for organizations trying to keep up with change  Examples of innovation from EY  Blockchain: What it is and why it matters  What is robotic process automation  Answers to a few listener questions  Where Jeff (and EY) stands on the subject of failure  Links From The Episode: Jeff Wong On Twitter EY.com (Music by Ronald Jenkees)