Market Leaders Podcast

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Ackert delivers industry-leading business development solutions and expert training to service professionals and their firms.

Ackert


    • Apr 30, 2024 LATEST EPISODE
    • monthly NEW EPISODES
    • 20m AVG DURATION
    • 92 EPISODES


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    Latest episodes from Market Leaders Podcast

    Market Leaders Pod 92: Leveraging Thought Leadership and Data-Driven Strategies with Adrian Lurssen

    Play Episode Listen Later Apr 30, 2024 30:38


    Join host David Ackert as he explores business development in the digital age with guest Adrian Lürssen. Adrian is Co-Founder and VP Strategic Development at JD Supra, a leading online publishing and targeted content distributor, empowering professionals to showcase their expertise, gain media attention, and establish authority in their respective fields. In this episode, David and Adrian explore key aspects of business development in today's digital landscape. Starting with David's five-stage framework for relationship building, straight from his upcoming book, "The Short List." Adrian shares his ideas on thought leadership, content creation, distribution, and promotion, highlighting the importance of crafting a unique voice that resonates with your target audience and builds trust. Then they discuss the role of data-driven marketing in making informed strategic decisions. Adrian will share insights on leveraging large datasets to gain a competitive edge and convert prospects into loyal clients. If you're ready to advance your business development efforts, join us for this insightful conversation. Listen, Subscribe, Like, & Comment to receive business development tips and insights from market leaders.

    Marketing Leader Podcast: Navigating Constructive Pushback: with Matt Plavnick and Robin Davidson

    Play Episode Listen Later Apr 8, 2024 43:25


    Join David Ackert in this episode of the Market Leader's Podcast as he welcomes special guests Robin D. Davidson, Head of Business Development and Communications at Boies Schiller, and Matt Plavnick, Director of Client Development at Wheeler Trigg O'Donnell. They engage in a conversation centered around the concept of "constructive pushback" in legal business development and the challenges it presents. David explores Robin and Matt's experiences with past leaders and how their leadership styles have shaped their approach to navigating constructive pushback in the legal industry. They discuss the critical components essential to authentic leadership, emphasizing the importance of framing pushback as a collaborative conversation to improve outcomes rather than opposing ideas. Moreover, they delve into the increasingly blurred lines between personal and work lives and the significance of forging genuine human connections in a digitized economy. The conversation also covers strategies for training and developing junior professionals to handle such interactions effectively, including encouraging observation, modeling, and feedback. Tune in to learn about the power of saying “No” to create space for “Yes” in client interactions, the why behind actions, and the consistent delivery of excellent service. Discover how to empower teams and employees through authentic leadership and gracefully navigate the complexities of legal business development. Listen, Subscribe, Like, & Comment below to gain valuable insights into navigating constructive pushback in legal business development and fostering a culture of collaboration and creativity from our PipelinePlus community.

    “Generations, Innovation, and Results: The Future of Legal Marketing” with John Byrne

    Play Episode Listen Later Mar 15, 2024 41:37


    In this episode of The Market Leaders Podcast, host David Ackert sits down with John Byrne, Chief Marketing Officer at Gould & Ratner and incoming President-elect of LMA. They explore upcoming themes and objectives for the Legal Marketing Association as they approach their fortieth anniversary in 2025. Highlights include: - Reflections on the evolution of the legal marketing profession and the challenges and opportunities posed by generational differences in the workplace. - Recognition of the growing value brought by legal marketers and the importance of collective knowledge-sharing within the profession. - Emphasis on the need for legal marketers to adapt to changing dynamics and embrace new perspectives to continue driving growth and innovation in the industry. John also touches upon: - The evolving roles of Chief Marketing Officers, with many transitioning to Chief Strategy roles. - Increased recognition of marketing talents, resulting in more marketers sitting at decision-making tables. - A shift towards results-driven marketing and ROI-driven strategies. - The impact of technological advancements on modernizing marketing practices. - Challenges and opportunities in education and networking, particularly due to the pandemic's shift to remote interactions. - Advice for professionals looking to get involved in LMA, encouraging proactive engagement and leveraging networking opportunities within the legal marketing community. Tune in for these insights and more from John Byrne on this episode of The Market Leaders Podcast.

    Thriving in 2024: Leading Legal featuring Legal Marketing Association President, Kevin Iredell

    Play Episode Listen Later Feb 9, 2024 18:01


    In this episode of The Market Leaders Podcast, host David Ackert chats with Kevin Iredell, the new 2024 Legal Marketing Association President and Chief Marketing and Business Development Officer at Lowenstein Sandler. They delve into Kevin's game plan as LMA President, his sharp business approach at his firm, and strategies for post-pandemic growth. Highlights include: - Kevin's LMA presidency priorities: profitability, member experience, and expanded education. - Navigating leadership in a post-pandemic world. - LMA National 2024 Keynote speaker, Jamie Lawless from Husch-Blackwell - Why having business minds in law firm leadership matters. - Embracing iterative progress over perfection. - The power of collaborative leadership and streamlining operations. Tune in for these highlights and more from our conversation with Kevin Iredell.

    MLP Episode 88: “Building Community and Personal Growth: Reflections on the 2023 Presidency of LMA”

    Play Episode Listen Later Jan 19, 2024 42:14


    In this episode of The Market Leaders Podcast, join host David Ackert and special guest Roy Sexton, Director of Marketing at Clark Hill Law, for a conversation that looks back at the industry trends that defined 2023, Roy's tenure as the President of the Legal Marketing Association, and where the legal marketing industry is heading in 2024 and beyond. Tune in to hear about: - Building community and collaboration in and after the pandemic - Reflections on organizational impact and personal growth - Exploring unique expression and authenticity in relationships - Managing challenges and building unity in a diverse community - The importance of data and accountability in organizational management - The art of risk-taking in leadership - And more

    Market Leader's Podcast Episode 87: “Authentic Leadership: The Power of Purpose and..."

    Play Episode Listen Later Dec 5, 2023 24:58


    Market Leader's Podcast Episode 87: “Authentic Leadership: The Power of Purpose and Genuine Connection in Leading Others” with Justin Portaz In this episode of the Market Leader's Podcast, Justin Portaz, Chief Marketing and Business Development Officer at Jenner & Block LLP discusses authentic leadership and its influence on firm culture. Tune in to hear about: - The impact of authentic leadership style - Why genuine human connections are becoming increasingly important in an ever-accelerating digitized economy - The increasingly blurred lines between personal lives and work lives - The impact and influence generated through empowering one's team, employees, and more

    MLP Episode 86: “Exploring Business Development Synergies Across Industries” with Diane Paoletta

    Play Episode Listen Later Nov 15, 2023 24:17


    In this episode of the Market Leaders Podcast, David Ackert welcomes special guest Diane Paoletta, Director of Marketing at Phillips Nizer. Diane has had a dynamic career, spearheading marketing and business development efforts at multiple professional services firms – from accounting to consulting to legal. David and Diane explore the similarities and differences in applying business development principles and tactics at professional services firms across different industries, particularly examining the dynamic between law and accounting. David and Diane engage in an insightful discussion, including: - Diane's personal account of the transition from accounting to legal - Strategic similarities between the two industries and common tactics that Diane has successfully implemented at each - Industry/firm perspectives on the practice of business development, as well as the tracking and reporting on progress - Tips to successfully leveraging personal networks and the shared networks of those around you - Advice for marketers looking at transitioning from one industry to another - And more

    MLP Episode 85: “SMYKM: How to Win Business through Human Connections” with Sam McKenna

    Play Episode Listen Later Oct 27, 2023 23:46


    In this episode of the Market Leader's Podcast, David Ackert welcomes Samantha McKenna, founder of #samsales, for an insightful conversation centered around creating, leveraging, and maintaining relationships in a hyper-personalized way – by showing them that you truly know them. Samantha and David discuss a wide range of topics around this centralized issue, including: The hyper personalized approach AKA “Show Me You Know Me” (#SMYKM) Email frameworks around how to approach the buyer as a human Specific knowledge and awareness of the buyer as a member of an industry, executive decision maker, and most importantly- as a real person How to stay top of mind in an ever-accelerating age of information Intelligently leveraging LinkedIn to remain connected and relevant to your buyers And so many more insights and methods to assist in optimizing business development efforts

    MLP Episode 84: “Change Agent: Establishing Innovation Goals Within a Law Firm,” with Roberto Pont

    Play Episode Listen Later Oct 5, 2023 17:52


    In this episode of the Market Leader's Podcast, join David Ackert and special guest Roberto Pont, Chief Strategy and Operations Officer at McInnes Cooper, as they engage in an enlightening conversation regarding innovation within law firms, specifically the use of technology and financial forecasting models, the rise of AI, and how to overcome the challenges inherent to law firms – and in working with lawyers – that can emerge throughout the implementation of such initiatives. David and Roberto cover a vast array of topics, including: Making meaningful change Perfect is the enemy of the good Shifting the lawyer mindset Client partnerships How to use and not use AI and much more.

    MLP Episode 83: Data-Driven Marketing and BD in the Legal Industry" with Koree Khongphand-Buckman

    Play Episode Listen Later Oct 4, 2023 29:07


    This edition of the Market Leaders Podcast features Koree Khongphand-Buckman, Chief Marketing and Business Development Officer at Foley & Lardner. She joins host, David Ackert, for a conversation on data-driven marketing and business development strategies in the legal industry.

    MLP Episode 82: "Satisfying DEI Requirements Across Diverse Markets" with Vivian Coco

    Play Episode Listen Later Jul 5, 2023 35:25


    In this episode of the Market Leader's Podcast, David Ackert, with guest Vivian Coco, Head of Marketing, Communications, and Client Relations at Licks Attorneys of Rio de Janeiro, Brazil, discuss a variety of factors associated with satisfying DEI requirements across cultures, countries, and regions. Tune in to hear more about: • DEI as a concept and its evolution across varied regions • Particular challenges of DEI initiatives associated with the Brazilian market • How international firms address DEI • Vivian's exposure to DEI, the ensuing impact on her perspective and career • Criticisms commonly faced by law firms for DEI/social justice initiatives and prioritization (or lack thereof), and the fairness of those criticisms • The future of DEI in Legal and more

    MLP Episode 81: “Unleashing Excellence: Revolutionizing the Client Experience” with Mark Hunter

    Play Episode Listen Later Jun 28, 2023 23:18


    In this podcast episode, David Ackert interviews Mark Hunter, Principal at Glen Maple Group, about the importance of client experience in professional services firms, particularly in the legal industry. Mark shares his background in CRM solutions and his current work with Glen Maple Group, which provides marketing and communication services to professional services firms on a fractional basis. They discuss how client expectations have changed and why firms need to pay more attention to client experience. Mark emphasizes the need for firms to align with clients' values, preferences, and work styles to create a positive and lasting client experience. They also talk about the practical aspects of implementing client experience initiatives, such as consistent communication, transparency, and acknowledging and acting on client feedback. Mark highlights the significance of understanding the audience and tailoring the client experience accordingly. The conversation concludes with a discussion on the importance of honesty, transparency, and accountability in maintaining strong client relationships.

    MLP Episode 80: “Mastering Client Experience: Strategies for Success” with Mitchell Reno

    Play Episode Listen Later Jun 28, 2023 29:42


    In this episode of the Market Leaders Podcast, David Ackert, with guest Mitchell Reno, Principal Director of Client Experience at Rehmann, shedding light on the ever-evolving landscape of Client Experience in professional services firms. With over two decades of Sales, Marketing, and CX expertise at Rehmann, one of the top professional advisory firms in the US, Mitch shares invaluable insights into this critical domain. The episode kicks off by unraveling the true essence of Client Experience, exploring its definition and distinguishing it from client service. Mitch delves deep into the intricacies of the client journey, dissecting it into a 5 segment cycle and emphasizing the role of engineering a signature experience that can be consistently replicated to drive firm differentiation. Discover the transformative power of active listening and feedback gathering as David and Mitch discuss their significance in optimizing the client experience over time. Learn how leveraging these insights can lead to continuous re-engineering, resulting in remarkable outcomes for professional service firms. Tune in to this episode to gain exclusive access to Mitch's wealth of knowledge, where he shares: - Insider perspectives on Client Experience (CX) in professional services firms - A comparative analysis of client experience vs. client service In-depth exploration of the complete client journey through a 5 segment cycle - The paramount importance of active listening and feedback utilization to continually enhance and re-engineer the client experience, yielding optimal outcomes

    MLP Episode 79: “Recruiting, Developing and Retaining an Effective Team” with Lisa Vicine

    Play Episode Listen Later Jun 28, 2023 29:38


    In this episode of the Market Leaders Podcast, David Ackert, with guest Lisa Vicine, Chief Marketing Officer at Arnall, Golden, Gregory LLP, unpack the keys to recruiting, developing and retaining an effective marketing and business development team. Tune in to hear about: - How Lisa rebuilt the foundation of her marketing and business development department at AGG - The ways she protects, engages, and empowers her department to enable their growth. - How she worked to align the services and the talent at her firm with where their attorneys need the most support, and how this realignment has impacted the lawyers' books of business at AGG.

    Market Leaders Podcast Ep. 78: “Setting New Partners Up for Success” with Amanda Bruno & Debra Hare

    Play Episode Listen Later Apr 17, 2023 31:05


    A rising tide raises all boats. In this episode of the Market Leaders Podcast, David Ackert, with guests Morgan Lewis' Chief Business Development Officer Amanda Bruno and Director of Business Development Coaching and Training Debra Hare, unpack how this sentiment is at the core of the firm's BD ethos. They explore how the firm's collaborative culture is a key contributor to its success in preparing rising partners, retaining laterals, providing business development coaching and training, delivering premium client service, and more. Tune in to hear about: - How Morgan Lewis sets new partners up for success - How contribution is a core pillar of the culture at Morgan Lewis - Morgan Lewis' Rising Partner Program - The importance of accountability and assistance to move the business plan along - Finding synergies and mining collaboration opportunities from business plans

    Market Leaders Podcast Episode 77: “A Fresh Approach to Lateral Partner Recruiting” with Scott Love

    Play Episode Listen Later Mar 30, 2023 22:22


    In this episode, David Ackert chats with Scott Love, President of The Attorney Search Group and a leading authority in legal recruiting, about three critical firm growth strategies: encouraging lawyers to expand their books of business through their referral network, through prospecting, and through lateral recruiting. Scott shares his expertise on how firms can overcome impediments to progress by building trust with clients, making people feel safe, prioritizing sincerity and authenticity, ensuring their efforts are regular and consistent, and always keeping the best interests of their clients top of mind. David and Scott also discuss the inherently challenging social experience of integrating new team members, and the importance of overcoming our natural tendencies towards distrust. Tune in to hear Scott share his perspective on: - The three key ways firms can grow - The importance of referrals in establishing safety and trust - Direct vs. inbound prospecting - Striking a balance between being business minded and relationship minded - How firms can leverage lateral recruiting effectively - The necessity of a strong integration process, and how it can become a key selling point for a law firm

    Market Leaders Podcast Episode 76: “A Go-to-Market Strategy by Industry” with Mike Mellor

    Play Episode Listen Later Mar 15, 2023 14:50


    Join David Ackert in this episode of the Market Leaders podcast as he speaks with Mike Mellor, the Chief Marketing and Business Development Officer at Pryor Cashman LLP. Mike's extensive experience in professional services marketing informs his insights on the importance of industry-focused go-to-market strategies, client-centric language, and tactical execution involving market analysis and creative alliances. Discover how Mike's firm leverages data to plan engaging events and webinars, earns partners' trust through data-driven decision-making, and how Mike's obsession with data trends fuels real-time marketing improvements. Tune in to hear Mike share his thoughts on: - The historical “practice group” structure and why it's problematic - How a go-to-market (GTM) strategy can benefit both the attorneys and the clients - How to tactically execute a GTM - Analyzing for ROI and monitoring KPIs - Tips for avoiding analysis paralysis

    Market Leaders Podcast Episode 75: “Sage Insights for Uncertain Times,” a Retrospective

    Play Episode Listen Later Mar 8, 2023 20:11


    In times of uncertainty, the value of wisdom can't be overstated. In this special retrospective episode of the Market Leaders podcast, we reflect on the valuable insights shared by our recent guests that are particularly relevant for navigating the current market and economic challenges that may lie ahead. Join us as we explore Steve Martini and Larry Braun's perspectives on building relationships, Colin Keefe's essential guidance on rate structuring, and Eva Wisnik's recruitment ideology.

    Market Leaders Podcast Episode 74: “An Entrepreneurial Approach to Firm Growth” with Marianne Talbot

    Play Episode Listen Later Mar 2, 2023 22:36


    Marianne Talbot's career and personal life have been characterized by versatility and excellence. Marianne, now serving as Chief Marketing and Business Development Officer at Bailey & Glasser LLP, has donned numerous hats, including that of a trial attorney, business development expert, executive coach, diversity and inclusion strategist, author, and mother. In today's turbulent talent pool, it is a rare occurrence to find someone who excels in multiple areas, but Marianne is a jack of all trades and a master of all. In today's episode, tune in to hear David and Marianne discuss: * Her unique mantra of growth through diversity, firm culture, and passion * The importance of a pivot and hustle-oriented mindset * The GALA approach to business development Marianne was also kind enough to create a unique planning resource for our listeners, that can be accessed at the link below: https://pipelineplus.com/blog/market-leaders-podcast-episode-74-an-entrepreneurial-approach-to-firm-growth-with-marianne-talbot/#free-workbook

    Market Leaders Podcast Episode 73: “Cultivating a BD Mindset with Associates” with Katie Munroe

    Play Episode Listen Later Feb 15, 2023 19:22


    Market leaders are skilled at finding opportunity in the places most people overlook. In this week's episode of the Market Leaders Podcast, Katie Munroe, Chief Marketing Officer at Zuckerman Spaeder LLP, describes how she championed an expansion of the firm's business development efforts to include partners and associates. Katie astutely recognized how bringing associates into the fold earlier on would better prepare them for future partnership responsibilities. And that in today's highly competitive legal market, it is everybody's responsibility, not just the partners, to stretch the reach of the firm. Tune in to hear Katie elaborate on: - Her philosophy on how to mold BD behaviors to prepare associates for partnership - How her team has systematized the BD process - The unique way she's brought levity to BD for associates - Zuckerman Spaeder's training commitment - How she helps associates inventory their networks and use LinkedIn more effectively

    Market Leaders Podcast Episode 72: “Making an Impact in the Short-Term” with Maggie Garden

    Play Episode Listen Later Jan 31, 2023 19:17


    We place a lot of stock in strong beginnings: the first 100 days of a presidency, the first 10 minutes of a film, the first impression we form when meeting a new person. A strong beginning sets expectations, and solidifies our faith in someone's competence and capabilities. In this episode of the Market Leaders Podcast, Maggie Garden, Director of Business Development at Shipman & Goodwin LLP, discusses how she's positively impacted Shipman's BD culture just 3 months after stepping into her new role. Tune in to hear Maggie discuss: - Some of the needs she identified when first landing at Shipman - Shipman's structured approach and use of technology to operationalize BD - How the BD team proactively breaks down silos between practice groups - The learning services initiative and LinkedIn training she spearheaded to help close the BD skills gap among lawyers - How the firm integrates education into thought leadership with its client podcast series - Maggie's philosophy of bringing humanity back to business

    Market Leaders Podcast Episode 71: “Differentiating the Firm in a Crowded Market” with Sadie Baron

    Play Episode Listen Later Jan 20, 2023 28:34


    The traditional approach to law firm marketing lacks malleability and imagination. In other words, it leaves no room for teams to react to a fast paced and ever changing market. Being slow to market and slow to pivot are not an option in today's competitive economy. Sadie Baron, CMO at Reed Smith has recognized this, and true to her innovative spirit, helped her firm adapt. Reed Smith implements “diagonals,” creating dynamic, multi-skilled teams who are free of day jobs, operate independently of hierarchy, and can respond to client needs on an aggressive timeline. Tune in to hear Sadie disclose some of her top differentiators, including: Building a purpose-led brand Fostering a diverse, equitable, and inclusive culture, with respect to race, gender, ethnicity, and ideation Embracing the philosophy of Agile Marketing, inspired by tech startups

    Market Leaders Podcast Episode 70 “How to Interview for Future Rainmakers” with Eva Wisnik

    Play Episode Listen Later Dec 12, 2022 27:50


    Over the past 26 years, Eva Wisnik, Founder of Wisnik Career Enterprises, Inc., has trained Partners at 88 law firms on how to interview legal talent. The art of assessing talent and selling top candidates on the firm are crucial skills in today's competitive job market. Tune in to hear Eva share her thoughts on: - Outlining and executing goals for the partner interview process. - The biggest mistakes interviewers make in ALL types of interviews. - Why lateral partners fail, and common warning signs to be on the lookout for. - Eva's recommended best practices to land the talent pool's preeminent lateral partners. - The red and green flags Eva looks for in an interview, having interviewed over 2500 marketing/BD professionals since 2002. For more information on the topics discussed in this episode, visit Eva's website at www.wisnik.com

    Market Leaders Podcast Episode 69: "Rate Strategies that Maximize Client Value” with Colin Keefe

    Play Episode Listen Later Nov 17, 2022 21:28


    In this episode, David Ackert, Founder & CEO at Ackert Inc. speaks with Colin Keefe, a Partner and Chair of the Mergers and Acquisitions Practice Group at mid sized law firm Fitzpatrick Lentz & Bubba, P.C. (FLB). Tune in to this episode to discover: - How FLB positions its services to be appropriate for mom and pop businesses and Fortune 500 companies alike. - How the firm has grown to become more than a local, regional firm, while still remaining true to its roots in the Lehigh valley. - How FLB created a unique system to determine and justify billing rate adjustments that draws inspiration from a traditional manufacturing company's business model. - How the firm has been able to effectively attract and retain talent, given its smaller size and the ongoing legal talent war. - What Colin anticipates for the firm in 2023.

    Market Leaders Podcast: "How to Effectively Establish and Nurture Referral Partnerships"

    Play Episode Listen Later May 19, 2022 23:46


    Imagine being friends with someone for years, and referring millions of dollars back and forth between each other's businesses. In this episode Steve Martini (MST, CPA | Partner at Withum) and Larry Braun (Partner at Sheppard Mullin) talk with David Ackert about their referral partner relationship and share how they've done just that. Tune in to learn the importance of building connections, how to build a professional network and nurture it well, and how to leverage referral partnerships to build your book of business.

    Market Leader's Podcast: "A Process for Optimizing Profitability" with Kip Guthrie

    Play Episode Listen Later Jan 18, 2022 16:13


    In this episode, Kip Guthrie (Senior Advisor, Ackert) talks with David Ackert (Founder & CEO, Ackert) about how the current talent war, and how to optimize firm profitability. Tune in to this episode to discover: - How firms often compete against themselves in their day-to-day processes - The importance of market intelligence in making business decisions - The role client feedback plays in setting profitable rates and fees - How to be a more forward-thinking (and forward-looking) firm

    Market Leaders Podcast: "Weatherproof Strategic Planning" with Timothy Corcoran

    Play Episode Listen Later Dec 6, 2021 35:29


    There are some seasons when strategic planning is critical, and others when it's just nice to have. In this episode, Timothy Corcoran (Principal, Corcoran Consulting Group, LLC) talks with David Ackert about shifts in strategic planning, the components and tactical implementation of a firm's strategic plan; and using a strategic plan to differentiate your firm in the months and years to come.

    Market Leaders Podcast: "Listening, learning and applying lessons" with Kathryn Whitaker

    Play Episode Listen Later Sep 3, 2021 21:52


    Many of us wish to see changes in the management and improvement of our community, but only a courageous few decide to take matters into their own hands by running for office. In this episode, Kathryn Whitaker, Chief Marketing Officer at Burr & Forman, talks with David Ackert about the interesting and inspiring career journey she has embarked on over the past few years. Tune in to hear Kathryn discuss her 2020 campaign for the South Carolina State Senate, and the lessons and learnings she gleaned from her experience.

    Market Leaders Podcast: "Transitioning from Virtual Communities" with Liz Sobe

    Play Episode Listen Later Apr 21, 2021 16:35


    Over the past year, many have formed virtual communities to maintain their connections (and their sanity). In this episode, Liz Cerasuolo Sobe (Director of Strategic Growth, Goulston & Storrs) talks with David Ackert about the role communities play in our business development and our mental health. Tune in to hear them discuss: • How to maintain spontaneous connections in online interactions • How institutions can support employee-driven communities • How online communities can transition to in-person interactions as we reopen

    Market Leaders Podcast - "Beyond the Optics of Diversity" with Gia Altreche

    Play Episode Listen Later Feb 26, 2021 23:19


    Join David Ackert as he interviews Gia Altreche, Director of Business Development & Marketing at Newmeyer Dillion, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How to position DEI (Diversity Equity & Inclusion) initiatives within your firm to affect meaningful change • How institutions can provide systemic support to BIPOC lawyers and other professionals • The importance of continual self-education as part of individual approaches to inclusion

    Market Leaders Podcast: "Establishing Efficiency and Innovation Standards" with Kelly Harbour

    Play Episode Listen Later Jan 27, 2021 12:24


    Join David Ackert as he interviews Kelly Harbour, Director of Client Relations and Innovation at Goulston & Storrs, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How she overhauled the data and tracking systems at Goulston to institute the SALI system, and how that translated to speed and flexibility in addressing new matters • How establishing clear standards improves matter management for both lawyers and clients • The ongoing developments of the SALI system, and how it’s shaping industry conventions

    Market Leaders Podcast: Integrating Talent Strategy with Business Development with Brittaney Schmidt

    Play Episode Listen Later Dec 9, 2020 19:05


    Join David Ackert as he interviews Brittaney Schmidt, Chief Talent Officer at Vorys, Sater, Seymour and Pease, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • Her journey from chief marketing and development officer to chief talent officer • Tips for managing stress and uncertainty during the pandemic • Her framework for holistic business development training across the cohorts at her firm • How she applies external client development principles to talent management

    Market Leaders Podcast - "The Keys to a Successful Lateral Integration" with Anand David

    Play Episode Listen Later Oct 27, 2020 19:58


    Join David Ackert as he interviews Anand David, Global Head of Lateral Partner Recruitment & Integration at Hogan Lovells, in this episode of the Market Leaders Podcast. Tune in to learn: • The relationship between talent acquisition and your strategic plan • How clients can improve diversity at law firms • How to define (and contextualize) the metrics of lateral integration • How culture drives integration success

    Market Leaders Podcast—Bolstering Business Development Culture & Revenue at Law Firms w/ Mandy Hicks

    Play Episode Listen Later Sep 16, 2020 20:02


    Join David Ackert as he interviews Mandy Hicks, Director of Marketing and Communication at English, Lucas, Priest & Owsley, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How Mandy Hicks used PipelinePlus training and tracking software to shift mindsets and increase revenue at her firm • How she secured buy-in from practice group leaders • How to use role-modeling to inspire teamwork among lawyers • An effective approach to benchmarking, scoring, and advancing the firm’s strategic plan

    Market Leaders Podcast: "Innovations in Legal Technology" with Joe Patrice

    Play Episode Listen Later Aug 11, 2020 12:20


    Join Join David Ackert as he interviews Joe Patrice, Senior Editor at Above the Law., in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • Why lawyers have been slow to adopt technology • The technologies that are gaining traction at law firms • The latest legal innovations, as well as new additions to classic products

    Market Leaders Podcast: Connect the Dots Between Marketing & Business Development w/Vikki Sicilian

    Play Episode Listen Later Jun 18, 2020 18:07


    Join David Ackert as he interviews Vikki Sicilian, Director, Business Development and Communications at Loeb & Loeb, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How to build out your marketing strategy according to relevant client needs • Why fear of missing an important client opportunity often leads to an unfocused marketing approach • How to feed marketing into business development pursuits more seamlessly • How to clarify and prioritize business development goals while leading a multidisciplinary team

    Market Leaders Podcast - "Restructuring & Redefining the Business Development Function" w/ Mark Howe

    Play Episode Listen Later May 29, 2020 15:03


    Join David Ackert as he interviews Mark Howe, Director of Client Relations at Thompson Dorfman Sweatman, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • The key ingredients of business development success in external-facing roles • How to break down silos and evolve your firm culture • The specific challenges faced by regional firms vs. larger firms

    Market Leaders Podcast 56: "Emotional Intelligence and Client Service" with Rich Bracken

    Play Episode Listen Later May 6, 2020 18:09


    Join David Ackert as he interviews Rich Bracken, Director of Business Development at Fredrikson & Byron, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • What emotional intelligence actually means, and how understanding it builds resilience in the face of uncertainty • How learned behaviors within law firms can impact cross-selling, and lead to overlooked client needs • How to get over long-standing anxieties and identify triggers that impact your mental health • How remote work is changing and redefining opportunities for leadership

    Market Leaders Podcast 55: "The Leadership Opportunity in Law Firms" with Nora Shearer

    Play Episode Listen Later Apr 14, 2020 18:06


    Strong leadership is more important than ever as firms transition to remote work and endeavor to navigate our changing environment. Join David Ackert as he interviews Nora Shearer, CMO of Shearman & Sterling, in this episode of the Market Leaders Podcast. Tune in to learn: • How parenting influenced her perspective on leadership • Balancing home life and work life in a business context • How to find a mentor or sponsor early on in your career • How remote work is changing and redefining opportunities for leadership

    Market Leaders Podcast 54: "Protecting Yourself Against the Coronavirus" with Dr. Kelly Bender

    Play Episode Listen Later Mar 17, 2020 15:11


    What precautions should you be taking to protect yourself against the novel coronavirus? Join David Ackert as he interviews Dr. Kelly Bender, ND, in this episode of the Market Leaders Podcast. Tune in to learn: — How the coronavirus travels, and just how much "social distancing" is required — The science behind washing your hands for 20 seconds — How to keep your immune system healthy in a time of crisis

    Market Leaders Podcast 53: Managing Communications During the Coronavirus Crisis w/ Stefanie Marrone

    Play Episode Listen Later Mar 5, 2020 12:49


    “This is going to get worse before it gets better.” With the novel coronavirus dominating the news, how should law firms respond in the face of crisis? Join David Ackert as he interviews Stefanie Marrone, communications and business development consultant, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How firms should be communicating with their clients to reassure them • How firms can implement crisis management teams and best practices to ensure continuous service • How to reassure employees and ensure that the COVID-19 disruption to business is minimized

    Market Leaders Podcast 52: "How to Navigate Legal Procurement" with Brian Colucci

    Play Episode Listen Later Jan 7, 2020 19:36


    Tune in to hear them discuss: *How firms can ascertain the degree to which procurement will play a part in client negotiations *How technology and data play key roles in navigating a win/win arrangement *How to better navigate relationships with legal operations professionals *How to frame procurement as an ally rather than an obstacle to winning new work

    Market Leaders Podcast 51: "From Revenue Enablement to Revenue Generation" with Lara Quie

    Play Episode Listen Later Jan 7, 2020 10:17


    Tune in to hear them discuss: How to build thought leadership in new areas of law such as Fintech How an external facing BD position can fuel law firm growth How to position yourself internally as a contributor to revenue growth

    Market Leaders Podcast 50: "Building a Practice by Referral" with David Fullmer

    Play Episode Listen Later Jul 17, 2019 19:57


    Tune in to hear them discuss: Networking strategies to generate referrals and drive new business How to utilize social media to engage with the marketplace Playing to your strengths to achieve your business development goals

    Market Leaders Podcast 49: "How to Improve Engagement in Practice Planning" w/ Deborah Farone

    Play Episode Listen Later Jun 20, 2019 18:51


    Tune in to hear them discuss: Deborah's strategies for improving engagement in practice planning How technology has impacted the way we approach and execute our business plans Important steps you can take to be a successful marketer for your firm in a rapidly changing landscape

    Market Leaders Podcast 48: "Best Practices in Lateral Integration" w/ Jennifer Queen

    Play Episode Listen Later May 28, 2019 22:55


    Join David Ackert as he interviews Jennifer Queen, Chief Talent Officer of Bracewell LLP, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - Jennifer's holistic approach to smooth lateral integration - Strategies for maximizing the business development benefits from laterals' books - How to reconcile mismatched expectations between the firm and the incoming lateral

    Market Leaders Podcast 47: "Promoting the Marketing Department to the Lawyers" w/ Michael Blachly

    Play Episode Listen Later May 22, 2019 26:36


    Join David Ackert as he interviews Michael Blachly, Chief Marketing Officer of Gray Reed & McGraw, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - How to internally market the marketing department by demonstrating the services you offer to the lawyers. - How marketers can use the concept of ROO - Return on Objective - to demonstrate their department's value. - Where Michael gets inspiration for new ideas and innovation in his role.

    Market Leaders Podcast 46: "Understanding the Lawyer Personality" w/ Dr. Larry Richard

    Play Episode Listen Later May 6, 2019 42:20


    Join David Ackert as he interviews Dr. Larry Richard, Founder and Principal Consultant of LawyerBrain LLC, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - Larry's research on lawyer personality types, and how lawyers tend to have extreme personality traits that are standard deviations away from the norm. - How professionals can develop their resilience, an important quality for leadership and business development. - How law firms can improve lawyers' willingness and capacity for innovation, despite a tendency toward skepticism.

    Market Leaders Podcast 45: "The Evolution of the Empowered Legal Marketer" w/ Ezra Crawford

    Play Episode Listen Later Apr 29, 2019 23:11


    Join David Ackert as he interviews Ezra Crawford, Senior Director of Practice Group Business Development and Management at Crowell & Morning, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - How the LMA Professional Advocacy Working Group focuses on raising the stature and profile of marketing and business development professionals within the industry, with lawyers, and with law firm leaders. - What marketers can do to showcase the value they bring to the table, as well as earn a strategic seat at that table. - How two activities, practicing what you preach and getting closer to the money, will help marketers demonstrate their expertise and earn more recognition in their role.

    Market Leaders Podcast 44: "Design Thinking in Legal Marketing" w/ Molly Porter

    Play Episode Listen Later Apr 28, 2019 18:54


    Join David Ackert as he interviews Molly Porter, Director of Marketing at Seyfarth in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - How Molly applies Design Thinking concepts to better connect to her firm's prospects and clients. - Why tapping into your client and competitive intelligence data will help you identify and streamline your Design Thinking-based campaigns. - How to showcase the value of content marketing and draw a line from creative projects to ROI.

    Market Leaders Podcast 43: "Reframing Innovation for More Buy-in" - Erin Meszaros & Anusia Gillespie

    Play Episode Listen Later Apr 28, 2019 23:25


    Join David Ackert as he interviews Erin Meszaros, Chief Business Development and Client Service Officer at Eversheds Sutherland, and Anusia Gillespie, Director of Innovation at Eversheds Sutherland in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - How Erin and Anusia created a completely new Director of Innovation role, cultivated buy-in and overcame internal challenges around the new function at the firm - Day-to-day operations that a Director of Innovation handles as well as skills needed for such a role - How Anusia spearheaded a new definition of the innovation concept at Eversheds - Guidance for marketers looking to create a new framework for innovation at their own firm

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