The Global Franchise Podcast

It's no secret that the past three years have presented fitness clubs with unseen challenges requiring immense tenacity to power through. But TITLE Boxing, the leading authentic heavy bag boxing club, has risen above the challenges and is now stronger than ever. The brand offers a workout designed to build your fitness, control your breathing, and clear your mind, with more than 145 locations and a proven franchise model that helps franchisees unleash their entrepreneurial spirit. To find out more about the concept, we decided to catch up with Felicia Alexander, CRO of BoxUnion and TITLE Boxing Club,  whose love of fitness started at a very young age. Felicia found her passion for boxing when she was only 16 years old, having lost her father to a sudden heart attack. Channeling the pain, Felicia put on the gloves and felt the inner power she never knew she had. She went on to have a successful career as a sales and marketing executive for companies like Sun Microsystems, Sony, Mattel, and Leaf Group. Together with her business partner, Todd Wadler, they launched BoxUnion back in 2017. Now, having been acquired by BoxUnion in early 2021, TITLE Boxing has been heavily investing in infrastructure and the refinement of operations to support franchisees. Join us on this episode of the Global Franchise Podcast as Felicia talks about exploring a gap in the market, improving members' experience, and most importantly, knocking out the mental health stigma. To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Unleashed Brands, the world's first youth enrichment franchise platform helping kids learn, play, and grow. For more information about the platform and franchise opportunities under Unleashed, head over to www.unleashedbrands.com.

The benefits of escaping the nine-to-five grind and running your own business are endless: from a better work-life balance and flexible hours to more financial gains and the feeling of being your own boss. But once you get your dream business, the question is: how do you grow it successfully? Simon Severino, the founder of consulting firm Strategy Sprints, has found a way to pull business owners out of the weeds and rocket their numbers. Having invented the Strategy Sprints Method, Simon helps businesses double revenue in just 90 days by using 12 assignments. A TEDx talker and investor, Simon has reached financial freedom and helped thousands of entrepreneurs do the same with a firm that runs without being dependent on them. Join us on this episode of the Global Franchise Podcast as Simon shares his blueprints for automating your business and achieving that ideal work-life balance. To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/   This episode of the Global Franchise Podcast is brought to you by Unleashed Brands, the world's first youth enrichment franchise platform helping kids learn, play, and grow. For more information about the platform and franchise opportunities under Unleashed, head over to www.unleashedbrands.com.

The health and beauty sector has certainly shown some resilience coming out of the COVID pandemic. Looking ahead, the global beauty industry market size is expected to increase by 3.5 per cent in 2024, to total $590.9bn, before rising another 3.4 per cent to hit $611.2bn in 2025. One industry-leading organization that has recorded outstanding performance of its flagship brands, is Radiance Holdings. Led by CEO, Christina Russell, the company represents a collection of premier brands in the beauty, wellness and self-care sector, including Sola Salons, the world's largest and fastest growing salon studios franchise; Woodhouse, the largest premium day spa making high-end, resort-level experiences accessible in a neighborhood setting; and BeautyHive, an online distributor of professional beauty products. Radiance Holdings' sense of community and inclusivity really defines the franchise model, which is why we wanted to catch up with Christina – from the key values that help beat the competition to the lessons she learned as a female executive and the advice she gave to every woman who wants to break the glass ceiling. To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/   This episode of the Global Franchise Podcast is brought to you by Unleashed Brands, the world's first youth enrichment franchise platform helping kids learn, play, and grow. For more information about the platform and franchise opportunities under Unleashed, head over to www.unleashedbrands.com. 

If there is one thing the world can agree on, it's our love for pizza. The overall market size of the pizza restaurant industry in the U.S. topped over $55bn in 2021, making pizza franchises a lucrative business opportunity. But how do you ensure that you stand out from the crowd when the pizza market is only getting further saturated?  Combining unexpected flavors and high-quality ingredients, as well as doing things differently certainly helps. At least that's the stance for California Pizza Kitchen (CPK). Having launched in Beverly Hills in 1985, CPK offers California-style pizza with a passion for combining fresh, seasonal ingredients with flavor inspirations from across the globe. CPK operates nearly 200 restaurants worldwide and at the end of 2021, the company even launched its first domestic franchising program.  To learn more about the growth of CPK, we wanted to catch up with Giorgio Minardi, executive VP of global development and franchise operations at the company. Having occupied executive roles at a number of international brands, Giorgio brings more than 35 years of business experience to CPK.  Join us as we learn more about the origins of CPK, its values, and how Giorgio is leading the charge when it comes to CPK's domestic expansion.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/   This episode of the Global Franchise Podcast is brought to you by Unleashed Brands, the world's first youth enrichment franchise platform helping kids learn, play, and grow. For more information about the platform and franchise opportunities under Unleashed, head over to www.unleashedbrands.com. 

Our guest this week is something of a franchising veteran, having been CEO for a number of large international brands such as Haagen-Dazs, Pure Barre, and The Lash Lounge. Dave Keil is now the president of franchise consultancy Franworth and uses his decades of experience in assisting franchise brands with their growth and development.   In recent years, however, Dave has also turned his talents to the charitable world of non-profits. Having founded Franchise for Good in 2020 – the official non-profit division of Franworth – he now works directly with companies who are seeking guidance to achieve sustainable growth. And with a strong understanding of how to do so on the franchise side of things, Dave has been able to translate these learnings elsewhere.   Join us as we learn more about the origins of Franchise for Good, what the organization is doing to promote ethical causes, and what challenges could impact the business model as we continue through 2023.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/   This episode of The Global Franchise Podcast is brought to you by Location Bank. Are customers struggling to find you? Is the competition getting the first-found advantage? Tired of being beaten to the punch? Good news! Location Bank can help. Create one version of the digital truth, engage with customers, track key digital performance metrics and boost digital visibility across your whole franchise network from one platform. Be found with https://locationbank.co. 

This week we're joined by David Weaver, an accomplished consultant for FranChoice and the president of Franchise Your Freedom. As the name of his organization would suggest, David is a lifelong advocate for the power of franchising and the independence that the business model can bring.   Over his career, he has helped over 150 business owners spread their entrepreneurial dreams through over 200 individual franchise locations and continues to work with entrepreneurs in realizing their franchising potential.   We wanted to speak with David about what's hot in franchising right now. That means the kinds of questions that new franchisees should be asking their franchisor, what kind of risks can be associated with the business model, and how the pandemic has elevated the opportunity found within specific segments.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of The Global Franchise Podcast is brought to you by Location Bank. Are customers struggling to find you? Is the competition getting the first-found advantage? Tired of being beaten to the punch? Good news! Location Bank can help. Create one version of the digital truth, engage with customers, track key digital performance metrics and boost digital visibility across your whole franchise network from one platform. Be found with Location Bank. 

This week's guest is perhaps one of our most in-demand yet, with Michael O. Browning Jr. being a hot commodity within the North American franchising scene. Having launched Unleashed Brands in 2021, Michael has continued with impressive momentum and was recently appointed to the IFA's board of directors, giving him a direct line into the American franchising community.   Michael's history with franchising goes back over a decade when he founded and ran Urban Air Adventure Parks back in 2010. This has now become a part of the Unleashed Brands portfolio, which also includes concepts like Class 101, Premier Martial Arts, Snapology, Little Gym, and most recently, XP League.   Join us as we catch up with Michael about the future plans for Unleashed Brands, as well as his learnings and experiences having become a key figure within the international franchising landscape.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/   This episode of The Global Franchise Podcast is brought to you by Location Bank. Are customers struggling to find you? Is the competition getting the first-found advantage? Tired of being beaten to the punch? Good news! Location Bank can help. Create one version of the digital truth, engage with customers, track key digital performance metrics and boost digital visibility across your whole franchise network from one platform. Be found with https://locationbank.co.   

While many franchise brands are built around making as much money as possible for all involved, some concepts strive to put more back into the world than just financial gains. One such example is Goldfish Swim School, which co-founders Chris and Jenny McCuiston created in order to make children as safe as possible around water.   This commitment to compassion has benefitted the brand's expansion, and since its 2006 creation, Goldfish has now grown to have more than 250 schools either open or in development across the U.S.   Join us as we sit down with Chris and Jenny to learn more about the journey they've gone on in the 16 years since Goldfish was created, and what kind of partners they're looking for when curating the franchise's future.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

Sometimes, franchise brands can ride the line between multiple industries to ultimately create something completely new and fresh. One such example is Blo Blow Dry Bar, which positions itself in both the wellness and beauty markets to deliver blowdrys and other beauty services to its customers; with a focus put on the experience that its guests receive.   The brand's CEO, Vanessa Yakobson, knows a thing or two about delivering exceptional customer service. She has grown the brand since acquiring it with her partners in 2009, and over the next 13 years, Vanessa and her team developed Blo from a humble Canadian concept into an international powerhouse.   This year, Blo is celebrating its 15th anniversary, so what better time to catch up with Vanessa to reflect on the brand's successful past, and look toward its ambitious future.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/

It's always exciting to speak with the founder of a homegrown brand that's just on the cusp of international success. This week, we're joined on the podcast by Sanj Sanghera, co-founder and MD of the Döner Shack and Döner Haus franchise brands.   Döner Shack was launched in Leeds in the U.K. back in 2019 and has since steadily grown with new openings in both Manchester and Leicester. Sanj has also spoken about putting plans in place to develop in the States, too, with New York and Florida being eyed as key initial markets.   But how do you go from launching a brand, and three pandemic-stricken years later, look at taking it overseas? And what does it take to develop an idea from an initial seed to a portfolio of successful restaurant locations? Join us as we speak with Sanj about these questions and many more.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

The world of salon property management is surprisingly active within the franchising landscape, with brands such as Phenix Salon Suites opening up doors of opportunity to multiple entrepreneurs at once. On one level, you have the franchisee themselves, who can be in business for themselves but not by themselves. You then also have the beauty and wellness professionals who occupy the Phenix location; with each being presented with a slick, affordable venue to conduct their own business.   It's quite a unique proposition, but one that has found many years of success as well as international growth. Phenix first entered the U.K. market at the end of last year and has further plans for both the U.K. and Sweden following the signing of multiple deals across the continent.   To learn more, we sat down with Brian Kelley, president and CEO of the brand. Brian has been with Phenix for over three years and has played a key role in its international efforts. Join us as we speak with him about his journey into the Phenix family, as well as the future of this acclaimed brand.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

The coworking space is one of franchising's newest trends, and brands that have managed to perfect the essentials that workers want from these flexible sites are seeing returns that would make even the most established F&B frontrunners enviable. They may require hefty initial fees – which can climb to over $1m just to get started – but this sector shows no signs of stopping.   Venture X is one competitor within the space that has managed to go from strength to strength since its 2012 founding. After joining the United Franchise Group in 2016 to begin franchising its concept, Venture X now has over 45 locations open around the world, with a total of 130 in development.   But what is Venture X doing that its competitors aren't, and how is it ushering in the ‘coworking 3.0' evolution? To learn more, we caught up with Paula Mercer, vice president of operations for Venture X. Paula has been with UFG for over a decade, and has seen this coworking powerhouse grow from an idea into an international staple.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/

Even those who don't follow boxing all that closely are surely familiar with Floyd Mayweather, the now-retired champion whose name alone has become a profitable and attractive brand.   It makes sense, then, that Mayweather Boxing + Fitness launched back in 2018 and is entirely based around ‘training like the champ'. With its high-intensity classes and virtual reality workout options, the brand is quickly rising as a leading contender in the fitness franchising space.   But this is an industry that's rife with competition, and some may argue that a huge name like Mayweather's may not be enough to distinguish the concept. That's why for this episode of The Global Franchise Podcast, we're catching up with James Williams, CEO of the brand.   Having worked with Mayweather for a number of years, Williams is deeply connected to the Mayweather brand and is acutely aware of what makes this franchise tick.   Join us as we speak with him about the brand's international growth plans, its tech enhancements, and whether the pull of the Mayweather name has been enough for its growing list of prospective franchisees.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

Over the course of this multi-unit month, we've shone a spotlight on several of the key factors and challenges currently impacting multi-unit franchise professionals. We've spoken directly to multi-unit operators to learn about their daily opportunities, and have caught up with financial and legal experts to uncover the behind-the-scenes roadblocks that entrepreneurs can sometimes encounter.  For this final episode of multi-unit month, we're speaking to three industry heavyweights about the future of franchising.   This means taking a look at trends to come in the months ahead, as well as learning from their experience of being embedded in the franchise world for a cumulative number of decades.  Join us as we sit down with Dr. John P. Hayes, CFE, from the Titus Center for Franchising, Catherine Monson from Propelled Brands, and Jim Balis from Sizzling Platter to mine their insight and gaze into the future of the business model. To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ Multi-Unit Month is brought to you by The DS Group, a multi-unit and multi-brand franchise group that prides itself on operational excellence, speed of service, and the growth of its people within the hospitality space. 

On this instalment of the Multi-Unit Month takeover of the Global Franchise Podcast, we're learning more about the all-important strategies that are working alongside an entrepreneur's drive for multi-unit growth; namely, the legal and financial nuances that support ambitious plans for expansion.   We're joined by three financial and legal experts to cover everything that an entrepreneur would need to know so that they can begin building a solid action plan before setting off. Join us as we sit down with Allan Dick from Sotos LLP, Michael O' Driscoll from Homefront Brands, and Sherri Seiber and Shay Mora from FranFund to cover the fundamentals of building a strong franchising foundation.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ Multi-Unit Month is brought to you by The DS Group, a multi-unit and multi-brand franchise group that prides itself on operational excellence, speed of service, and the growth of its people within the hospitality space. 

On this second episode of the Multi-Unit Month takeover of the Global Franchise Podcast, we're taking the conversation directly to the people that know about the highs and lows of operating a multi-unit portfolio: the franchisees.   We've spoken with three operators from varied industries and backgrounds to deliver a comprehensive package into the day-to-day lives of this kind of business owner. This includes the challenges, personality traits, and leadership skills that all entrepreneurs striving to build their own network will need to know about.   Join us as we sit down with multi-unit and multi-brand owners Raj Patel, Martin Mellor, and Grady Hinchman to learn about what it takes to succeed in franchising, and what specific challenges are faced by operators in the QSR, retail, estate agency, and family entertainment sectors.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ Multi-Unit Month is brought to you by The DS Group, a multi-unit and multi-brand franchise group that prides itself on operational excellence, speed of service, and the growth of its people within the hospitality space. 

Multi-Unit Month is back, and that means four brand-new podcast episodes dedicated to multi-unit franchising. Join us every Friday in May, when we'll be speaking to many franchising experts and insiders – as well as multi-unit and multi-brand operators themselves – to learn why this form of franchise ownership is skyrocketing in popularity.   According to FRANdata, over half of all franchise units in the U.S. are controlled by multi-unit operators. There are more than 43,000 of these kinds of operators in the market, and this figure has been rising steadily since multi-unit ownership came to the forefront in the 1980s.   And while we'd commonly associate a broad, multi-unit portfolio with the QSR segment, the fact is that multi-unit and multi-brand ownership can be found across the board. It's true that 81.96 per cent of QSR units fall under multi-unit ownership, but 71.5 per cent of beauty-focused brands also come under this umbrella. Just over half of all clothing and accessory locations are part of a multi-unit portfolio, too.  To learn more about multi-unit franchising and the strategies involved, we spoke with Matthew Haller, president and CEO of the IFA, Bill Edwards, founder of Edwards Global Services, and Michael Cullom, director at Moss Adams. If you're looking to broaden your own franchise portfolio or embark upon expansive growth for the first time, then tune in to learn from the experts.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ Multi-Unit Month is brought to you by The DS Group, a multi-unit and multi-brand franchise group that prides itself on operational excellence, speed of service, and the growth of its people within the hospitality space. 

The CBD retail craze shows no signs of stopping, with this new health wave taking markets around the world by storm. Even in countries like the U.K., where the sale of recreational or medicinal cannabis is illegal, that hasn't stopped CBD retailers from selling a wide variety of products infused with oils often found in hemp.   One such organization making its mark in this emerging sector is Your CBD Store, the retail franchising arm of SUNMED. Founded in Florida in 2018, Your CBD Store now has more than 500 locations across 39 states in the U.S., as well as a burgeoning U.K. footprint.   But what's the difference between the likes of a cannabis dispensary franchisor, and the kind of operation run by Your CBD Store? And what kind of franchisee would make a good fit for this bold new venture? To answer these questions and many more, we sat down with Jay Benge, president of Your CBD Store.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

We've touched on cannabis franchising on the podcast before, and have actually had one of this episode's guests join us previously. Mike Weinberger, chief franchise officer for Unity Rd., came on the podcast back in June 2020 to talk about the opportunities present within this nascent industry. He touched on the challenges created by federal laws but was hopeful that the brand's exponential growth would see it continue to attract experienced, savvy investors.   Well, since that episode, Unity Rd. has been purchased by Item 9 Labs Corp., a vertically integrated dispensary franchisor. This time around, Mike joins us alongside Andrew Bowden, CEO of Item 9 Labs Corp, to catch up on where this emerging industry now finds itself. Has federal legalization inched closer, or do the same challenges and roadblocks still prohibit the kind of growth you'd expect with a more traditional franchise industry? Let's find out.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

While franchising is certainly a popular way of creating personal wealth, some entrepreneurs see the business model as a way of giving back much more than just financial returns. This is certainly the case for Hansel Lynn, CEO and founder of theCoderSchool, who uses his lifestyle franchise as a way to pursue a rewarding career.   Founded in 2014 and headquartered in Silicon Valley, theCoderSchool combines a small teaching ratio with an individualized immersion-style to help kids learn to code. And considering that coding will be the foundation for many of tomorrow's most in-demand roles, franchises like this one are becoming increasingly popular with tech-savvy parents.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

Spa franchises are an increasingly prominent segment of the international market, as customers demand more when it comes to their sense of cleanliness and wellbeing. Despite this industry seemingly being one of the first you'd need to shut down during a pandemic where close contact is mandated, brands like Hand & Stone managed to continue growing during the past two years, and show no sign of stopping.   To learn more about the resilience and demand for this intimate industry, we caught up with John Teza, CEO of Hand & Stone. John occupied the role of CEO last August after serving as the brand's president and chief development officer, and he's also served on the board of trustees at the International Franchise Association for over seven years.   Suffice to say that John knows a thing or two when it comes to successful franchising, so we wanted to learn more about the growth of Hand & Stone, the current position of the spa segment in the market, and why over half of the brand's new franchising deals come from within its existing network.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/

Membership programs are a valuable marketing and retention tool for all kinds of businesses, but it requires the right kind of experience and strategy to ensure that these are fully optimized. You need to understand what your customers want out of your brand and package this up for them in an affordable, attractive bundle.   This is something that Amy Phillips, president and chief marketing officer for Altitude Trampoline Parks, knows all too well. Amy joined Altitude back in 2020 and quickly rose through the ranks. Over the past year, she's managed to introduce a membership program to the family entertainment franchise that has seen a double-digit sales increase at participating locations.   On this episode of the Global Franchise Podcast, we wanted to catch up with Amy to learn more about her methodology behind this program. Tune in to learn whether there are certain industries that this kind of program wouldn't work for, as well as the perfect timing to introduce such a scheme.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/  

Data is an essential part of a brand's growth, which we've covered extensively on the podcast and throughout previous issues of Global Franchise magazine. With it becoming increasingly challenging to harness third-party data, however, franchises need to start looking inward. For example, more than 75 per cent of iOS users around the world have rejected app tracking since the release of Apple's iOS 14.5.   First-party data has historically been viewed as an expensive area to tread into, which has caused some smaller organizations to forgo this invaluable source of customer activity. With companies like LighthousePE now working alongside franchises big and small, however, the possibilities are beginning to broaden.   But what is first-party data, and how can it be used for brand growth? To answer these questions and many more, we caught up with LighthousePE's CEO, Andrew Steele.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/

Devan and Morgan Kline first conceptualized the idea of Burn Boot Camp back in a gym parking lot in 2012. In the 10 years since, the fitness-focused husband-and-wife duo have grown this inclusive franchise network to over 300 sites, with ambitious plans to hit 500 by the year 2023.   But the fitness landscape certainly isn't the same today as it was a decade ago, neither is the franchising model approached in quite the same way.   We wanted to sit down with Devan and Morgan to learn about their journey in growing Burn Boot Camp, the evolutions that they've experienced throughout their journey, and what they believe the future holds for class-based workout brands.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses. Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities.  

The automotive repair industry is one that we've not covered in as much detail as the likes of F&B or fitness as of late, but it's an important services segment that is seeing some entrepreneurs turn their passion for cars into a long-term business. One such operator in this space is Christian Brothers Automotive, and our guest today is the franchisor's president and CEO, Donnie Carr. Donnie has been with the brand for upward of 15 years and has occupied many roles on his ascent to the top spot. This has allowed him to gain an intricate understanding of not only this industry but the minutiae of what makes Christian Brothers Automotive tick.   Join us as we learn about Donnie's entrepreneurial lessons, his perspective on the importance of culture and empathy, and why he believes that automotive care remains a valuable franchising segment – even when millions of commuters stopped using their cars.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses. Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities.

When it comes to international fast-casual franchises, few have the diversity of German Doner Kebab. As the name would imply, the brand originated in Berlin in 1989, but it is now headquartered in Glasgow, Scotland. As well as a considerable U.K. footprint, GDK is also present in North America and has plans to launch in Saudi Arabia this year.   At the heart of this international growth, you'll find impressive figures that any fast-casual frontrunner would be envious of. An 81 per cent rise in total sales during the pandemic is certainly a headline to shout about, and GDK is using this momentum to continue its international dominance; with plans to open further American, Canadian, and European sites in the months ahead.   To learn more about the brand's growth and strategy, as well as its positioning against the current challenges being faced by the industry, we caught up with Imran Sayeed, CEO of German Doner Kebab. Imran has been immersed in franchise development for over two decades, making him the perfect source of industry knowledge.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses. Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities.

It wouldn't be a stretch to say that staffing issues are among the biggest challenges that franchisors are facing today. In November of 2021, for example, 4.5 million Americans quit their job, while in Canada, half of all employers now require their employees to be vaccinated in order to continue employment. Throw in the huge boom in remote working positions, and you've got a job landscape that would be unrecognizable just a few years ago.   Thankfully, organizations like Express Employment Professionals work to mitigate these staffing woes. Co-founded by Bill Stoller back in 1983, the staffing franchise now has a footprint covering multiple continents, with over 830 franchise locations across the world. Since its inception, Express Employment Professionals has put more than nine million people to work internationally. So you could say that Bill knows a thing or two when it comes to staffing.   To learn more, we wanted to speak with Bill about the current labor crisis, and what franchises can do to overcome ongoing challenges. Are there hidden solutions in the existing workforce, for example, and will the shift to remote working change the way we view employment for the long term? Tune in to find out.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses.   Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities. 

Many franchise brands within the QSR space have needed to evolve and adapt over the past few years, and we've spoken to many of these on this very podcast. Some organizations, however, have already established themselves as ready for this ‘new normal' – including the likes of Checkers & Rally's, with its distinctly contact-free dual drive-thru model.   Just because the brand is ahead of the curve, however, doesn't mean that there isn't room for evolution. Just this year, in fact, Checker's announced a new partnership with Presto to integrate voice automated ordering into its new corporate sites. But what does this new technology do to streamline the customer experience, and make its franchisees' lives easier?   To find out, we caught up with Robert Bhagwandat, director of franchise development at Checkers & Rally's. Robert's extensive experience with franchise growth and development, as well as his insight into overcoming QSR's current challenges, make him the perfect person to speak to its exciting future.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses.   Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities. 

The fitness industry is one of franchising's most enduring, with countless brands from around the world allowing those with a passion for working out to turn their interests into a career.   This is exactly the path that this week's guest went down, with Bryce Henson, CEO of Fit Body Boot Camp, initially beginning his journey with the organization as one of its franchisees. Bryce still owns multiple Fit Body Boot Camp locations and runs them in conjunction with steering the future of the brand itself.   We've spoken with many fitness experts in the past, but we wanted to catch up with Bryce to get a true understanding of what the fitness franchise landscape looks like moving forward this year.   What are the main challenges facing its many operators, and what trends will dictate the way that consumers think and feel about their favourite gyms? Make sure to stay tuned to find out.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses.   Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities.   

The QSR industry is one that we've covered in extensive detail throughout the duration of this podcast, and we'll no doubt continue to do well into 2022 as restaurants recover from a global pandemic and evolve in order to suit an entirely new generation of consumer. Two individuals who know this all too well are Sam Rothschild, COO of Slim Chickens, and Louis Cambeletta, vice president of auxiliary services at Liberty University.   The pair initially met back in 2000 when working at Tony Roma's, and have since developed a strong, collaborative partnership while working at their respective organizations. Mentorship is undoubtedly a valuable and often underrated pillar of growth, so we wanted to speak with Sam and Louis about how their mutual support and guidance has elevated their respective roles.   With both guests also being deeply entrenched in the food and beverage industry, we also use this opportunity to talk trends, analysis, and predictions for this unstoppable category in 2022. Will this be a year of unforeseen growth, or will brands still need to ensure they remain vigilant against change and challenges? Tune in to find out.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses.   Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities. 

It's a brand-new year, filled with possibility and opportunity. But in order to make the most of 2022, franchisors will need to utilize every skill they picked up throughout the previous few in order to make the most of the months ahead.   For Stephen Hemsley, co-founder of Franchise Brands, that means practicing empathy and ensuring that product and service are always kept at the forefront of the customer experience. But how do you translate this idea across industries, or solve the post-pandemic issues being felt across the entire franchising world?   Tune in to find out, and learn more about the key leadership principles that Stephen has accrued after multiple decades at the corporate level.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses.   Visit https://franchise.neighborlybrands.com to learn more about the group's franchise opportunities. 

It can be easy to get lost amidst all of the noise when you're at the top, but the best franchise leaders don't ignore the details. For Steve White, president and COO of PuroClean, this means speaking personally with each and every new member of his team; from franchise owners, to support staff.   Having been in the industry for 35 years, Steve knows a thing or two about franchising. He initially made the transition back in 1986 after serving with the United States Army, and soon learned that much of what he picked up in his military career could be useful elsewhere. On this platform, he's managed to build a strong set of leadership principles that guide him today.   If you're looking for a masterclass in how to serve your franchisees and customers with integrity, then look no further.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Expense Reduction Analysts, delivering cost-optimization solutions to help international businesses survive and thrive. For more information, visit expensereduction.com. 

Like many of its competitors in the restaurant franchising space, P.F. Chang's has had something of a shift this year with a push for its brand-new To Go locations, alongside self-delivery across its North American portfolio. This is somewhat at odds with the brand's flagship Las Vegas site that promises “theatre on a plate”, but regardless, the off-premise pivot has led to increased growth across its domestic and international sites.   To get more of an idea of what the future holds for P.F. Chang's, we wanted to catch up with Kristen Briede, vice president of international & global brands. Kristen has been with the organization for over 16 years, which makes her the perfect person to speak to about P.F. Chang's development over the past few years, and its ambitious plans for the future.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Expense Reduction Analysts, delivering cost-optimization solutions to help international businesses survive and thrive. For more information, visit expensereduction.com. 

The fitness industry has had a rollercoaster for 18 months, with many operations having to close their doors during the pandemic. But now that things are gradually returning to normal, the in-person workout experience is gaining traction more so than ever before.   That being said, it's reported that 80 per cent of North Americans still don't belong to a gym. Well, Snap Fitness, the premium fitness franchisor under the Lift Brands banner, is looking to change that. Earlier this year, the brand announced a complete remodeling of its existing locations, and something of an identity change. This included a new website, logo, and pivot that put the focus on how people feel, as opposed to their physical appearance.   But has this rebrand panned out? To find out more, we caught up with two of Lift Brands' heavy hitters: Andy Peat, chief product officer, and Rose Minar, chief marketing officer. Join us as we run down the past few months of Snap Fitness' evolution, and what the brand could look like as we move into 2022.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Expense Reduction Analysts, delivering cost-optimization solutions to help international business survive and thrive. For more information, visit expensereduction.com.  

Data strategy can feel like a nebulous term to some business development professionals, but the fact is that franchise brands can no longer neglect this area in favour of something that's perceived as more tangible.   Information is power, and when it comes to tracking how your customers, prospective franchisees, and entire franchise network operate, harnessing data is one of the most powerful tools in your arsenal.   Organizations like Scorpion work with their clients to utilize data in an efficient and effective manner. But this is an area that's always subject to change, so it's important to stay updated on best practices and strategic essentials. That's why we caught up with Gabriella Ferrara, who is the vice president of strategic marketing at Scorpion.   So if you've ever wondered whether franchisees need to be involved in planning a brand's data strategy, or perhaps the fundamental ways in which brands sometimes underutilize data, make sure to tune in for our data-centric conversation.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is powered by Scorpion. For more information, visit scorpion.co/franchises

The world of franchising often attracts experts and leaders from industries outside of its close-knit communities, such as NBA All-Star James Worthy and his recent partnership with business collaboration franchise, M3Linked.   Following a wildly successful career in the NBA, James is now primarily known for his work as a sports commentator and analyst at Spectrum SportsNet – but he's not finished with learning. By engaging with M3Linked's Los Angeles community, he's able to collaborate and learn from business leaders that bring alternative perspectives.   It's this sense of community and teamwork that really defines the franchise model, which is why we wanted to catch up with James to talk about his new partnership with the franchise, the lessons he's learned from the NBA and the advice that he'd give to business leaders who want to make 2022 their most rewarding yet.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Expense Reduction Analysts, delivering cost-optimization solutions to help international businesses survive and thrive. For more information, visit expensereduction.com. 

Healthy eating is a trend in the QSR industry that's been undeniably strong in recent months, with consumers looking to dine at brands that are as good for their bodies as their wallets. One such concept that has seen continuous growth in this space is SoBol, the acai bowl and smoothie franchise founded by Jason Mazzarone back in 2014.   Jason first came across acai berries when he was studying in Southern California, and realized that this popular, healthy snack wasn't available back home in New York. With a family history of entrepreneurialism, Jason decided to launch his own restaurant concept – and the rest is history.   Join us as we sit down with Jason to learn more about the steady growth of SoBol, and what's next for this undeniably popular QSR darling.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Kare Plus Franchising, a market leader in healthcare and homecare staffing solutions across the U.K., Europe and Middle East. With master franchisor and multi-unit territory opportunities available, Kare Plus has been built to be sustainable, adaptable, durable and profitable within an ever-evolving industry. For more information visit www.kareplus.com 

Data, predictive analytics, and AI are tech-heavy terms that even the most technophobic entrepreneur simply can't afford to ignore anymore. The future of marketing is in the cloud, and the brands that get on board with this idea first will be the true frontrunners of tomorrow.   As such, organizations like boodleAI have been in fierce demand recently thanks to their powerful tools that turn customer data into actionable impact. boodleAI's founders France Hoang and Shawn Olds initially founded the company to assist the non-profit space in finding more donors for worthy causes, but soon recognized the power of their AI platform. Today, they work with franchise brands, too, in order to assist them boost their customer base and grow their brand.   But as insiders may know, the world of digital marketing and AI is changing in a big way. Google's announcement that it would phase-out third-party cookies as of 2022 has marketers scrambling to catch up. To understand how this shift will impact business owners and franchise professionals alike, we sat down with Shawn Olds to talk all things artificial intelligence.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at global-franchise.com, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Kare Plus Franchising, a market leader in healthcare and homecare staffing solutions across the U.K., Europe and Middle East. With master franchisor and multi-unit territory opportunities available, Kare Plus has been built to be sustainable, adaptable, durable and profitable within an ever-evolving industry. For more information visit www.kareplus.com 

Experiential businesses are increasingly popular among today's consumers, with everybody from families to couples to friend groups wanting to spend their money on something bigger than a product or meal. But this is a sector that has been around for decades, and perhaps no brand in the space is more recognizable than Chuck E. Cheese.   Founded in 1977, Chuck E. Cheese has made a name for itself with its expansive entertainment venues where families can enjoy a pizza party and play arcade games to their heart's content. But despite its American roots, Chuck E. Cheese is now embarking on international franchise growth with its first European site being announced earlier this year.   To learn more about the ongoing growth and development of this iconic U.S. staple, we caught up with David McKillips, CEO of CEC Entertainment, the parent company of both Chuck E. Cheese and Peter Piper Pizza. Having worked at huge brands like SeaWorld and Six Flags, McKillips has been able to utilize his experience and knowledge when helming the ongoing growth of Chuck E. Cheese.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Kare Plus Franchising, a market leader in healthcare and homecare staffing solutions across the U.K., Europe and Middle East. With master franchisor and multi-unit territory opportunities available, Kare Plus has been built to be sustainable, adaptable, durable and profitable within an ever-evolving industry. For more information visit www.kareplus.com 

The Indian franchising scene is one of the most fervent in the world, but it's sometimes overlooked by western entrepreneurs in favour of markets a little closer to home. That would be a mistake, however, as you'd miss out on the opportunity presented by brands like Jumboking: one of India's largest homegrown brands providing vegetarian burgers.   Jumboking's founder, Dheeraj Gupta, has been a strong proponent of the franchising model since he fully embraced it back in 2011. The Jumboking story goes back further than then, however, with the first unit opening at a Mumbai train station over 20 years ago.  It hasn't been plain sailing, though. Over the 20 years of growth for the brand, Dheeraj has taken operations from franchisee-only, to corporate-owned, and then back to franchisees. To find out what invaluable lessons he's learned about franchising along the way, make sure not to miss this episode with one of India's leading industry professionals.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by Kare Plus Franchising, a market leader in healthcare and homecare staffing solutions across the U.K., Europe and Middle East. With master franchisor and multi-unit territory opportunities available, Kare Plus has been built to be sustainable, adaptable, durable and profitable within an ever-evolving industry. For more information visit www.kareplus.com 

The world of child-centric franchises is an increasingly populated one, with the line between parent and entrepreneur becoming virtually non-existent. This is certainly the case for Rich Elms, who founded his child soccer concept BabyBallers back in 2016.   Popularity prompted Rich to launch the BabyBallers franchise opportunity in 2017, and since then, the brand has expanded beyond its U.K. roots to markets as far as Australia.  But if Rich could go back in time and give himself some advice in 2015, when BabyBallers was just an idea, what would he say to start the brand off on the right foot? And now it's developing in international markets, what does Rich look for when recruiting new franchising partners? Tune in to find out!  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by BrightStar Care, a private-duty home care and medical staffing franchise, with prime territories available nationwide, and five revenue streams for uncapped earning potential. For more information, visit www.brightstarfranchising.com. 

The food and beverage franchise industry is easily one of the most analyzed and celebrated of all sectors in this business model. I'm sure we could all name countless restaurant franchise brands that we've loved over the years, and experts have been deciphering what innovations and evolutions work best since we began flipping burgers or slicing pizzas many decades ago.   One organization that's no stranger to evolution is Focus Brands. The parent company owns six beloved franchise concepts and has an impressive portfolio of more than 1,650 sites across 60 countries around the world. But recent news stories like the opening of the first-ever Auntie Anne's drive-thru site, or a brand-new build-out for Schlotzsky's, have shown that this is one franchisor that's not afraid to try new things.   To learn more about what the future holds for Focus Brands International, we sat down with Beto Guajardo, the franchisor's president. Beto has many years of experience in senior leadership and is brimming with useful insight that restauranteurs far and wide can put into practice.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by BrightStar Care, a private-duty home care and medical staffing franchise, with prime territories available nationwide, and five revenue streams for uncapped earning potential. For more information, visit www.brightstarfranchising.com. 

The in-home care market has exploded in recent years, with an increasing number of senior citizens looking to receive care in their own homes as opposed to moving into a residential care facility. As such, brands like BrightStar Care have been in fierce demand; with the established care franchisor continuing to grow and expand since its creation back in 2002.  Now with over 345 locations open throughout North America, BrightStar Care has become an institution in the care franchising sphere; with the name being synonymous with empathetic and efficient at-home care and skilled medical services.   But how did BrightStar Care begin, and how is it continuing to differentiate itself in the care market? And, for investors looking to enter this benevolent space, what personality traits and experience are best for finding success? To find out, we caught up with Shelly Sun, founder and CEO of BrightStar Care.   To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by BrightStar Care, a private-duty home care and medical staffing franchise, with prime territories available nationwide, and five revenue streams for uncapped earning potential. For more information, visit www.brightstarfranchising.com. 

The sector we're taking a look at today is very unique, in that many of our audience have probably engaged with an outsourced communications provider without even knowing.  This is especially true for international supplier Moneypenny, which handles over 20 million calls and live chats for its client base of 21,000 businesses.  To learn more about the benefits of using this model, and how it can boost the productivity of your brand, we've sat down with Eric Schurke, CEO North America for Moneypenny.  Eric has been in the answering service game for upward of 17 years, making him the perfect expert to speak to about how this segment is changing the game for franchise brands across the board.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by BrightStar Care, a private-duty home care and medical staffing franchise, with prime territories available nationwide, and five revenue streams for uncapped earning potential. For more information, visit www.brightstarfranchising.com. 

In today's business landscape more than ever before, consumers are looking for authentic brands that are driven by more than just commercial gains. But sometimes, identifying the ‘why' of your business can be trickier than it seems.  In Scorpion's latest market study, for example, the majority of franchise owners felt that the onus for pursuing brand loyalty and showcasing market differentiation fell onto them, rather than their franchisor. This comes from a misalignment of values from the top-down, and can result in customers and even new franchisee prospects being left on the table.  So how do you recenter your approach and identify your franchise brand's ‘why'? To find out, we're joined on this episode by Patrick Crawford, senior vice president of strategic marketing at Scorpion. Patrick has built his career on relationship development and business growth, so he's the perfect person to speak to when a strategy needs a much-needed adjustment. To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is powered by Scorpion. For more information, visit scorpion.co/franchises

Our guest today, Keith Gerson, comes from an organization that should be familiar to many international franchisors. FranConnect is widely recognized as one of the leading systems for scaling franchise unit sales, with the business assisting in 8,022 franchises sold every year.  This is just one of the many kinds of services that FranConnect offers, with franchisee engagement, unit profitability, and support for emerging brands being other pillars holding up the organization.  In Keith's role as president of franchise operations, he's seen it all when it comes to brands looking to grow and expand, as well as emerging concepts making a name for themselves. Join us as we cover the entire international franchising playbook, and run through the specific, actionable tips that you can employ to really propel your business.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/

The world of flexible workspaces is one that we've covered previously on the Global Franchise Podcast, but it warrants a return visit considering the immense interest that franchisees are taking in this explosively popular sector.  As the dust begins to settle on the global pandemic, remote working finds itself at the top of many employees' wish lists. It's a good thing, then, that international franchisors such as IWG are there to fill this increasingly competitive gap in the market.  On this episode of the podcast, we speak with Steve Holloway, global franchise development director for IWG, about how the previous year has impacted the flexible workspace landscape. Will it be a consistent rise to further success, or have particular adaptations had to be made to accommodate a brand-new kind of client? Tune in to find out! To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/

The Australian franchise market has proven to be enticing for major international brands for decades, and even during an ongoing pandemic, large franchisors are flocking to its shores to take advantage of the country's internationally-minded consumers who have an awareness of the franchise business model.  But Australia is also still experiencing the challenging shockwaves caused by COVID-19. Many regions of the country are going into snap lockdowns mandated by the government, and the Australian business community is struggling to stay afloat. As of mid-July, for example, 40 per cent of the country's population were under strict stay-at-home orders, preventing a return to any kind of normalcy. For this episode of the podcast, we wanted to get a clear picture of what it's like to franchise within Australia at the moment. Who better to join us, then, than Mary Aldred, CEO of Franchise Council of Australia. Mary has been in the role since 2018, and grew up around family-owned small businesses. She has a true appreciation for how this sector of the market operates, making her the perfect voice to dissect Aussie franchising. To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by fit20, a revolutionary 20-minute fitness concept disrupting the industry. For more information about how you can become a part of this exciting network, head over to fit20.com.

Dickey's Barbecue Pit has been a staple of the North American restaurant scene since Travis Dickey opened the first location's doors in Dallas, Texas in 1941. In the years since, the brand has updated its technology and convenience to appeal to the 21st-century consumer – and yet, somehow, has never lost sight of its people-first roots.  Whether this means signing a ghost kitchen partnership to open 100 virtual restaurants in the U.S., or pushing ahead with an “evolve or die” mantra, Dickey's exemplifies how to keep a legacy brand updated for a modern crowd. And it shows: with over 550 sites currently open around the world, Dickey's is on track to hit 700 by the end of this year.  To glean some insight into exactly how the operation has remained on the cutting-edge for 80 years, we caught up with Laura Rea Dickey, CEO. Previously chief information officer for the franchise brand, Laura knows a thing or two about putting your best tech foot forward.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by fit20, a revolutionary 20-minute fitness concept disrupting the industry. For more information about how you can become a part of this exciting network, head over to fit20.com.

If the past year has shown us anything, it's that planning for the unknown can be invaluable. The businesses built for the long-term are those that understand why the day-to-day is just as crucial as looking five or 10 years down the road. But how exactly do you go about readying your business for the future? And, perhaps more timely, how can you prepare so that even something like a global pandemic doesn't unsteady your trajectory?  To answer these questions and many more, we're joined on this episode by Rochelle Clarke, founder of Succession Strength and Continuity Strength. Rochelle has worked with numerous organizations to prepare them for the future, and her team's bespoke action plans leave no stone unturned. If you want to find out more about the five Ds that could derail your brand, or why commitment is just as important as capability, then this is the perfect instalment for you.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by fit20, a revolutionary 20-minute fitness concept disrupting the industry. For more information about how you can become a part of this exciting network, head over to fit20.com.

At the start of his career in franchising, Dr Ben Litalien discovered that many franchise brands have “a bunch of dripping faucets”. That is, problems which aren't hard to fix, but they've been left idle for so long that they've been allowed to develop into a flood of headaches for the brand.  The solution? Creating a franchise network that's in the business of change management from the get-go. Whether a brand is huge with thousands of locations or just starting up with one mom-and-pop operation, nailing the fundamentals is key. Without those, you're building an empire on unsteady ground.  To learn more about change management, sustainable growth, and why hiring generalists is your best bet in the early stages of franchising, we sat down with Ben to talk about his trajectory through the franchise industry – and the invaluable lessons he's picked up along the way.  To keep your finger on the beating pulse of franchising, sign up for our newsletter at https://www.globalfranchisemagazine.com/, subscribe to our definitive magazine, and join the conversation with our experts today on LinkedIn, Twitter and Facebook. Ⓛ https://www.linkedin.com/company/global-franchise/ ⓣ https://twitter.com/globalfranmag ⓕ https://www.facebook.com/globalfranchisemag/ This episode of the Global Franchise Podcast is brought to you by fit20, a revolutionary 20-minute fitness concept disrupting the industry. For more information about how you can become a part of this exciting network, head over to fit20.com.