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Dr. Steve Ambrose discusses why he and his wife founded the “Walk the Ridge” movement and explains its goals and values. He defines incivility, how it manifests itself, and its impact on workplace productivity and engagement. He’ll explain how emotional intelligence intersects with civility, how to frame and improve civility as a soft skill -and the role that HR leaders can play in such. We encourage you and your organization to get involved today. A chiropractor by training, Steve ran his successful practice in Virginia for a number of years – seeing as many as 65 patients per day himself. He also developed two software patents in the area of claims cost containment. In 2014, he sold his practice and stepped into a leadership role in strategy for a national online consumer company. In 2017, he decided to get back into healthcare by creating a unique podcast for senior executive leaders called Red Hot Healthcare. It has become one of the fasting growing industry listens. Because incivility presents as a continually growing challenge in business and many other facets of our society, Walk the Ridge got our attention. For complete show notes, please check out www.hrstudiopodcast.com/steve-ambrose.
This interview is part of our HIMSS18 coverage and was recorded live on the showroom floor. On this episode I talk with Nathaniel Lacktman, Health Care Partner and Chair of Telemedicine Industry Team and Digital Health Group at Foley & Lardner. He's also one of the nation's leading voices on telemedicine laws and business models. Nate gives us a quick primer on why startups and entrepreneurs shouldn't put legal issues on the back-burner, especially when it comes to fraud and abuse. He tells us how we can avoid big problems down the road by coming up with a business model that establishes legally acceptable ways to grow and that takes the laws of all 50 states into consideration. This portion of the conversation echoed the advice Dexter Braff gave us a few episodes back about how to build a company that others want to invest in. Nate also makes predictions about where the telemedicine market is headed. He's very excited about asynchronous telemedicine and makes a compelling case for how it can improve the patient experience and create new opportunities for doctors to work the way they want to. Nate knows that asynchronous telemedicine isn't the best approach in many healthcare situations, but it works really well in others and should be embraced there. For example, many protocol-based, decision-tree primary care activities are great candidates for an asynchronous approach. Nate opened my eyes to a whole new world of possibility in telemedicine with this asynchronous approach. Give it a listen and let me know what you think! ~ Don About Nathaniel Lacktman Nathaniel (Nate) Lacktman is a partner and health care lawyer with Foley & Lardner LLP. He is the chair of the firm's Telemedicine Industry Team and co-chair of the firm's Digital Health Work Group. He advises health care providers and technology companies on business arrangements, compliance, and corporate matters, with particular attention to telehealth, digital health, and health innovation. His approach to practicing law emphasizes strategic counseling, creative business modeling, and fresh approaches to realize clients' ambitious and innovative goals. Mr. Lacktman is regularly requested to speak on telemedicine nationwide by a variety of organizations. In addition, his skills are recognized by Chambers USA: America's Leading Business Lawyers, where Mr. Lacktman has been listed as a notable practitioner from 2013 – 2017. Mr. Lacktman chairs the Telehealth Work Group of the American Health Lawyers Association. He serves on the Executive Committee of the American Telemedicine Association's Business & Finance SIG. He is a chief legal counsel to the Telehealth Association of Florida and a Certified Compliance & Ethics Professional (CCEP). Learn more: Blog: https://www.healthcarelawtoday.com/ Profile: https://www.foley.com/Nathaniel-M-Lacktman/ Twitter: https://twitter.com/Lacktman You can also hear from Nate on this interview with our friends at RED HOT Healthcare. About Foley & Lardner LLP From https://www.foley.com/about-us/ Foley & Lardner LLP looks beyond the law to focus on the constantly evolving demands facing our clients and their industries. With over 1,100 lawyers in 24 offices across the United States, Mexico, Europe, and Asia, Foley approaches client service by first understanding our clients' priorities, objectives, and challenges. We work hard to understand our clients' issues and forge long-term relationships with them to help achieve successful outcomes and solve their legal issues through practical business advice and cutting-edge legal insight. Our clients view us as trusted business advisors because we understand that great legal service is only valuable if it is relevant, practical and beneficial to their businesses. On April 1, 2018, Foley combined with Gardere, Wynne & Sewell LLP. Foley & Lardner LLP operates as “Foley Gardere” in Austin, Dallas, Denver, and Houston, and as “Foley Gardere Arena” in Mexico City through its subsidiary, Gardere, Arena y Asociados, S.C. You can find the rest of our HIMSS '18 Interviews here. Subscribe to Weekly Updates If you like what we're doing here, then please consider signing up for our weekly newsletter. You'll get one email from me each week detailing: New podcast episodes and blog posts. Content or ideas that I've found valuable in the past week. Insider info about the show like stats, upcoming episodes and future plans that I won't put anywhere else. Plain text and straight from the heart :) No SPAM or fancy graphics and you can unsubscribe with a single click anytime. The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media. Music by StudioEtar
On this episode of Red Hot Healthcare, we have one of the top digital strategy leaders in the country - Sara Vaezy of Providence St. Joseph Health. They are a $22 billion organization employing more than 110,000 caregivers at 50 hospitals and more than 800 clinics. But don’t let their size fool you, because they’re on the cutting edge of next generation consumer engagement and scalable growth. On this show, we will be discussing: Their major investment into digital innovation 5 Teams - 4 Different Functions Engagement through dual-platforms Generating revenue through partnerships and commercializing new products Moms as the Chief Medical Oficers Scaling growth with telemedicine Multi-component Digital Journeys Predictability on Revenue Cycle.. And MUCH MORE!
Today we have a powerhouse in healthcare. The former head of the ONC – appointed by President Obama, she’s a provider, health tech leader, sits on the board of Humana…and is making a hard charge toward jer vision for public health 3.0. It’s Dr. Karen DeSalvo…and she’s taking on the tough issues and the tough questions…right here on Red Hot Healthcare..let’s go! In this episode, Dr. Steve and former Asst. Secretary Dr. DeSalvo discuss the following: Her unique history in dual leadership roles at CMS The effects of her tenure with the Meaningful Use Act of HIPAA A much needed lift for public health Loss aversion vs rewards in patient motivation Lessons she learned as Health Commissioner of New Orleans during Hurricane Katrina
Dr. Stephen Klasko. If you don't know the name, or know the name but not his thoughts - you need to. This could well be the next face whose steps lead the way for other healthcare providers and health systems around the country. He's bold in his statements and his actions. His mantra is all about the need for, and the employment of significant disruption, creativity, and innovation for the next phase of America's healthcare. He's doing just that - for what has become one of the fastest-growing and top-rated healthcare systems in America. In this latest episode of RED HOT HEALTHCARE, host Dr. Steve Ambrose and Dr. Stephen Klasko discuss: Developing a model of technical competence for surgeons Moving away from incremental thought in medicine and academics Shifting from a B2B to a B2C Millennial-centered business model Trading investments...from beds to telehealth Transforming a hospital company to a consumer health entity Virtual Rounds and Future Hologram visits Digital Innovation Consumer Experience (DICE) Group Dr. Klasko's prescriptive solutions for fixing health care (12 ‘Disruptors’) 'Demand Matching' for orthopedic care
Compliance Mastermind: Strategies for your healthcare compliance program and your career
On today's show I am talking about what is next for the podcast in 2018 and highlight 12 podcasts you will want to check out while this one is taking some time off for the Holidays. I can't wait to share new episodes, new compliance leaders, and some great content with you in the new year. In no particular order, here are links to the podcasts I mention on the show. If the show has a website I link directly to that, if not I will give the link to the show in iTunes. 1. Compliance Conversations: https://www.healthicity.com/blog/topic/compliance-conversations 2. Compliance Perspectives: http://complianceandethics.org/category/podcasts/ 3. Help me with HIPAA: https://helpmewithhipaa.com/podcasts/ 4. Compliance Beat: http://www.compliancebeat.com/episodes/ 5. 1st Healthcare Compliance: https://1sthcc.com/category/podcasts/ 6. Masters of Disaster: http://www.complyethic.com/podcast/ 7. FCPA Compliance and Ethics Report: http://fcpacompliancereport.com/podcasts/ 8. Get Social Health: http://getsocialhealth.com 9. 10 Minute Check Up: https://itunes.apple.com/us/podcast/10-minute-check-up/id1293939877?mt=2 10. Pharmacy Podcast Network: http://pharmacypodcast.com/podcasts/ 11. The Future of Healthcare: https://itunes.apple.com/us/podcast/the-future-of-healthcare/id1266164957?mt=2 12. Red Hot Healthcare: https://redhothealthcare.com/the-podcast/ Remember to subscribe to the show! Disclaimer: On this podcast I speak only for myself and what I share are the opinions of me alone. My guests also speak for themselves only and do not represent the opinions of their firms or organizations. All content provided on this podcast is for information purposes only. Neither I or my guests make any representations as to the accuracy or completeness of any information on the podcast or in the show notes. This podcast should not be used in any legal capacity whatsoever. Please consult a qualified attorney before taking any action that could have legal implications to you or your business.
In this episode of RED HOT HEALTHCARE, Dr. Steve Ambrose get in-depth on the next era of content development and personalized marketing with Paul Matsen, chief marketing officer of the $8 billion healthcare system. Matsen joined Cleveland Clinic in 2006. He is responsible for all marketing and communications programs at Cleveland Clinic including global development of the brand; marketing of key clinical lines of service; regional and international locations; and digital marketing. He also leads Cleveland Clinic’s Corporate Communications department. This is one heck of a podcast - and below is a snippet preview of what you will listen to, on your next walk or ride. For healthcare providers, including hospitals and health systems, you will hopefully pull out some great nuggets of perception, strategy, and proven value. In this episode, Dr. Steve and Paul Matsen discuss: Meeting healthcare consumers through a unique blend of created content, scalability, and social media The success of Cleveland's Health Affairs Blog - at 4.5 million visits per month The power of transparency in knowing more about doctors, costs, and personalized journeys. Why it's so important to create, grow and unify brand Psychology used to attract and drive specific consumer behaviors
Most of the RED HOT HEALTHCARE podcast shows are about 30 minutes in length. However this one was a true 'hour of power' - and perhaps my most engaging yet. Because I was lucky enough to have secured an interview with Steve DeAngelo. Steve is an undisputed national leader and provocative visionary in the cannabis industry. With four decades of activism and advocacy, he’s inspired millions of individuals to not only learn about and benefit from cannabis, but also in influencing efforts to pass laws in local, state, and even foreign countries. He co-founded Harborside Health Center, the largest and most successful medical marijuana dispensary in the world. He's also the co-founder and president of the ArcView Group a company and investor network, which successfully introduces investors to the cannabis community. He also wrote a powerful and well-researched book, which completely transformed the way that many individuals, including myself, have come to view cannabis. It's called The Cannabis Manifesto - and I highly suggest you make this your next purchase and read. Steve has been featured in The New York Times, Los Angeles Times, The Washington Post, CNN, O’Reilly Factor, the Associated Press, Huffington Post, The Wall Street Journal, NPR, the BBC, the Discovery Channel, Fortune Magazine, Forbes Magazine, and many other major media outlets. In this show episode...Dr. Steve and Steve DeAngelo discuss some incredible dialogue on cannabis, including: The 'tainted' history and perpetuated lies (some eye-opening 'Whoppers') Why it is NOT an intoxicant Steve's unique history (From MLK, Freedom Riders, and Joining the 'Yippees'...to graduating Magna Cum Laude and going to Law School) Explaining its "ELEGANT & MAGICAL" impact on fighting cancer Why its legalization actually strengthens communities The story of success with Harborside Health and the ArcView Group And so much more...
What’s the largest healthcare IT company in the entire world? It’s Optum – and in 2016, it brought in $83 Billion. It's a health services and innovation company whose strategy includes partnering across the entire health system – and connecting with over 100 million Americans. Today we hear from seasoned healthcare veteran and EVP at Optum Dr. Mitch Morris. We’re talking with the biggest of the big boys – and bringing it right to your ears. Right here on RED HOT HEALTHCARE….Let’s GO! In this episode, Dr. Steve and Dr. Mitch Morris engage in a powerful back-and-forth on: The multi-segment perspectives from a 30-year healthcare veteran Optum's business segments & solutions Their key Innovation, Strategy, and Acquisitions Bringing simplicity to the complexity of healthcare The power of Telehealth & Pricing Transparency Deep perspectives on single-payer coverage & our current healthcare crisis
Today’s hospitals have increasing pressure on delivering care. This comes from high demand, more chronic disease, and the shift to risk-bearing payments from value based care. Many health businesses are drilling down into their segments – seeing that operations continually turn up as a key issue. The constant pressure to do MORE with LESS has led to limited resources, tremendous inefficiency and waste, coupled with physician burnout and long patient wait times. This also shows up as challenges to growth and integration from what is often over-investment in poor M&A deals, and integration thereafter. I’ve met some intelligent thinkers and medical mavericks – and today’s guest wears both hats. Like Mick Jagger once sang...TIME really is ON HIS SIDE. The CEO of LeanTaas, Mohan Giridharadas…right here…right now…on RED HOT HEALTHCARE. Let’s go! In this episode, Dr. Steve engages one of the smartest leaders on healthcare operational efficiency on the following subjects: The 'secret sauce' allowing his company's products to be in more than half of the top cancer centers. A philosophy and technology around appointment scheduling that is lowering waiting by 50% Smart technology in operating rooms, saving health systems tens of millions per dollars each year Nurses no longer missing lunch - and the positive affects on culture and burnout Why most scheduling technology is built upon a mathematical foundation of Jell-O Differences between operational and clinical A.I.
Over a half century of runaway fee-for-service. Seven years of Obamacare. Republican leaders - with inept efforts at reform. And now...a President who's biggest suggested solution is to sell health coverage across state lines "and it will bring premiums 60 and 70 percent.” Seriously...is that the BEST we can do? Can it truly be possible that our past and present leadership has failed, and is failing to properly lead us into a sustainable solution? Today we jump into reality and reason with renowned healthcare scholar and pedigreed economist Joe Antos of the American Enterprise Institute. Hop on the train to reason. Right here...on RED HOT HEALTHCARE. LET'S GO! In this episode, Dr. Steve jumps into a number of key issues on healthcare reform with noted healthcare economist and scholar Joe Antos on subjects including: The Conflict Between Healthcare BUSINESS vs. Consumer NEEDS The History of Fee-For-Service and Free Market Forces The Value of Healthcare Policy Literacy for Citizens and Major Media Costs vs. Pricing vs. Transparency Joe's Prescription for Reform Here's a valuable audio snippet from the show: DR. STEVE: "I find it interesting, from an outside-of-politics perspective, that President Trump said how it was going to be 'SO EASY TO GIVE PEOPLE GREAT HEALTHCARE...AT A TINY FRACTION OF THE PRICE'. He also told us that selling health insurance across state lines was going to be a big help in making care a lot cheaper. Most economists, and I think most people that have a sense of how health care operates and is priced, knows that this doesn't make much sense. However, the media bought it. The citizens bought it...and his supporters bought it. And we saw this also with Obamacare, four years ago. When Jonathan Gruber - the architect of Obamacare was caught commenting on 'THE STUPIDITY OF THE AMERICAN VOTER' toward helping President Obama pass the Affordable Care Act. It seems like to me that we as citizens, should have a greater responsibility to be more literate on healthcare policy. Certainly not to the degree of you [or other economists]. But because citizens and the media are not literate, it seems to be a dumming-down where we [as individual taxpayers and supporting consumers] are the unfortunate recipients." JOE ANTOS: "You never ask an easy question Steve...I have to hand it to you." DR. STEVE: [LAUGHING] JOE ANTOS: "So, there's a whole bunch of issues here that you're addressing. Part of it has to do with whether citizens should be more aware of what leaders in Washington are discussing, when working on health policy in Washington. And I would agree that it would be useful...the electorate should be more informed about everything. However, when you think about how the average person interacts with the health system, it's with their family doc. They get interacted ON. But in terms of being actively involved, those are the elites. They may not live in Washington, and it doesn't happen outside of Washington. Policy is not made in town halls, it's not something where the average person has a lot of leverage and interest. Policy is one thing. Interacting with your doctor is where it's at for people. They need better information about what their options are for providers, treatment, coverage, and cost. That's something that the average person could get behind, if they could get this information in a way they could understand. DR. STEVE: " On those points I agree. I probably would take some exception, and note that health care has become largely unaffordable. We may disagree on the statistics a little, but if we look at the number one issue with healthcare. It's not the quality, though it needs to be improved. It really seems to be the cost [to them]. You could be talking about the cost of drugs, most certainly the cost of healthcare coverage, and Obamacare has now made this more than clear. This leads me into a point that I've been wanting to ask you as an economist. I've been biting on the bit to ask you this..." LISTEN TO THE SHOW TO HEAR IT ALL!
Experts estimate about 300 to 400 physicians in the U.S. take their lives every year. Physician burnout is far more than an effect of workplace stress…it’s a public health issue that threatens the U.S. healthcare system – including patient safety, quality of care, and healthcare costs. In 2011, the Mayo clinic found 45% of physicians reported effects of burnout. In 2015, that number shot up to 54%...and today…who knows? In this episode, we’ve got two top experts on the cutting edge of research and management centered on physician burnout, Dr. Paul DeChant and Dr. Diane Shannon. Their book PREVENTING PHYSICIAN BURNOUT is an eye-opening and at times stunning revelation into a major problem existing in many hospital, health system, and physician offices. We’re jumping headfirst into the heat of physician burnout – right here on RED HOT HEALTHCARE….let’s go! In this episode, Dr. Steve jumps into physician burnout with IBM Deputy Health Chief Dr. Paul DeChant and Dr. Diane Shannon on subjects including : The 3 Major Symptoms of Physician Burnout Burnout's Extensive and Expansive Effects Into Our Entire Health System Erroneous assumptions - from physicians and executives Burnout hits nurses heavy too! The Toxicity of Today's Care Deliver Workflows The LEAN Environment - and Why Today's Efforts Fall Short
In this episode of Red Hot Healthcare, Dr. Steve talks about: the importance of recognizing the history and limitations of the fee-for-service payment model How an economist set the stage for healthcare operating outside of free market consumer forces CMS putting the brakes on bundled programs Healthcare system vs. Healthcare business needs and values The importance of growth for providers An impending healthcare bubble...and its opportunity
What’s RED HOT now? Try mobile health. Today mobile health data market is worth $13.5 billion – BUT estimates place its growth near $63 billion in just 4 years… And when you think of all the companies that capture and integrate consumer and patient-generated health data, you need to think Validic. A company whose connection platform receives patient-generated health data from more than 400 major data sources that collectively reach 223 million individuals in 52 different countries. Today we have Drew Schiller – the CEO of Validic who's talking about the explosive future for mobile health data, multi-party sharing, and the big push into health consumerism. He’s connecting with us – and we’re connecting with you. Right here…on Red Hot Healthcare….LETS GO! In this episode, Dr. Steve and Drew tap into: Why data integration can be more powerful than innovation The power of Validic's platform and offering Reading between the lines on mobile health's marketing 'spin' The relationship between mobile health and consumerism Drew's insight on improving patient engagement
America’s healthcare crisis is unsustainable – and our political leaders are fumbling with failing solutions. Finger-pointing and shifting blame is not the same as true leaders coming to the rescue with sustainable solutions. On today's episode of RED HOT Healthcare, we have a guest who has dedicated his life to opening eyes and finding those solutions. Dave Chase is a serial entrepreneur who, apart from making his mark in technology and healthcare business, is now hard charging to unleashing a mass media effort to address our growing national nightmare. Dave Chase is the Managing Director of the Quad Aim Fund, Executive Producer of The Big Heist and co-founder of the Health Rosetta Institute. He’s spoken at TED and is the author of the book, The CEO's Guide to Restoring the American Dream. Prior to this, Dave was the founder for what eventually became Microsoft’s healthcare business unit – with more than $2B in yearly revenue. He also founded Avado, which was eventually acquired by WebMD. In this Red Hot Healthcare episode, Dr. Steve and Dave Chase discuss: Three Trillions Reasons to Protect the Status Quo Health Rosetta - and Those Companies Doing Healthcare Coverage Right The Fiduciary Duty of Employers to their Employees & Health Coverage A 'Bottom-Up' Approach of Reform via The BIG HEIST Health Consumerism, Patient Engagement, and Physician Burnout
Healthcare innovation thrives with Johnson & Johnson Innovation JLABS. Five years in, they have nine facilities in the U.S. and Canada, more than 160 healthcare technology startups brewing, and have had numerous commercial successes. Today, we have a very special guest - Melinda Richter, the Head of Johnson & Johnson Innovation JLABS. An incredible entrepreneur who carries the pulse of healthcare innovation in her own blood. An incredible story of meager beginnings, teetering on the edge of mortality, as well as her push to take new innovators and powerful healthcare technology to the next level. Engaging, exciting, and right here…on RED HOT HEALTHCARE…let’s go! In this ear-opening episode, Dr. Steve and Melinda discuss: Abundance from Scarcity Bitten by the Bug in Beijing The story of JLABS Two Average 'Joes' NYC is rockin' with JLABS Innovation on Healthcare's Front End
Jitin Asnaani has always carried an innate sense of passion and purpose. He's gravitated to roles and opportunities pitting him against hard, interesting problems deemed 'worth solving'. These include juice-flowing endeavors such as ecology, renewable energy, and of course health care. He refers to these challenges as blending both a 'bleeding heart' and a 'bleeding edge'. Asnaani is now the Executive Director for the non-profit CommonWell Alliance. A growing non-profit effort, whose member growth is skyrocketing. Their goal is to deliver full health data interoperability into the U.S. health system. CommonWell's efforts have proven fruitful thus far - capturing nearly two-thirds of the acute care EHR and one-third of the national ambulatory markets. The value of this mission cannot be understated. As our healthcare system moves into outcome-based care, greater risk comes to providers and hospitals. Beyond the need for reimbursement, providers must demonstrate quality of care improvement, efficiency increases, effective multi-party care coordination of chronic conditions, as well as greater patient satisfaction. Patient data and mass availability, is much like the freedom an artist has to paint a masterpiece with many unique colors on their palette. Expectations of improved care must include the ability for patients to have their data follow them, over time and location of care rendered. In this Red Hot Healthcare episode, Dr. Steve and Jitin discuss: His passion and efforts to causes with a 'bleeding heart AND a bleeding edge' Why CommonWell began - and its driving mission Eyes now opening to the effect of connected data (and missing data) on front line care and patient results The working environment of today's interoperability standards and efforts. Why making interoperability the law MAY NOT be the best thing
"The transformation to precision health and patient-centered care BEGINS with Intel." - Jennifer Esposito Head of Intel Global Health & Life Sciences Transforming today’s health care means leveraging new digital technology and capabilities. That means all hands on deck – especially where scalability, computerization and speed is concerned; and when you think of those terms – you have to be thinking of Intel. Today we speak with the head of Intel’s Head of Global Health and Life Sciences, Jennifer Esposito. It’s all about the power of tomorrow’s technology and health care…right here on Red Hot Healthcare. Let's GO! In this Red Hot Healthcare episode, Dr. Steve and Jennifer Esposito discuss: Intel's quad component business strategy per sustaining its growth and wide net in health care Successful partnering with, and thoughts on precision medicine, pharmaceutical, and genomic companies AI and machine learning in clinical and administrative operations Intel's latest efforts in a health 'ALL-IN-ONE' computer, for global health, future physician shortages, and quality of care.
His company is tackling a $300 billion per year problem of healthcare waste - with a powerful technology and the ease of two little numbers. Pinaki Dasgupta is a visionary health tech entrepreneur and a passionate advocate of Artificial Intelligence (AI) technology to improve healthcare. He has a successful record of accomplishment with incubating new ideas, launching new businesses and gaining significant revenue in early ventures. Today, Pinaki is going to discuss about his company Hindsait – a healthcare technology company that uses artificial intelligence and predictive analytics to reduce unnecessary healthcare spend in the U.S. – a problem estimated to cost more than $300B per year. In this Red Hot Healthcare episode, Dr. Steve and Pinaki discuss: The process involving Hindsait's unique algorithm How a 'zero-to-one' perspective keeps payer operations simplified The challenges of large payer adoption Other business sectors for use
Imagine Losing Your Vision...Now Imagine You Might Have NEVER Had To Life can be a great teacher...though recovering from some of its lessons can be hard. Take retinopathy - the leading cause of blindness for working age Americans between the ages of 20 and 65. The leading cause of this condition is diabetes, growing rapidly to nearly 30 million Americans. Two big surprises: First is that 90% of all retinopathy-related blindness can be detected early by a simple test; and treated successfully with medication. Second is that less than 50% of all diabetic patients ever get the yearly test in the first place. That's just in America - add on top of that nearly 400 million diabetic individuals worldwide. How many people will lose their good vision and perhaps entire sight needlessly? That became the impetus for Intelligent Retinal Imaging Systems or IRIS. Recently at HIMSS17, I had the opportunity to meet and speak with Jason Crawford, the CEO of IRIS. Their powerful retinal scanning technology, coupled with improved patient engagement and care coordination, was awarded the 2017 Microsoft Health Innovation Award. Their mission is to inject their 2-minute diagnostic test to seamlessly alert both caregivers and patients carrying silent signs of retinopathy. Individuals who unbeknownst to them, would eventually become irreversibly sight-impaired or completely blind. An example is Cox Health, a not-for-profit health system client in Missouri that serves a population of 24,000 patients with diabetes. In partnership with IRIS and its retinal telemedicine platform, Cox Health was able to bring the DRE to its patients with diabetes at the primary point of care. By placing the exam at the primary point of care and connecting the data with the facility's EMR, Cox examined more than 2,600 patients. From just those scans, the system and doctors detected 800 potential sight-threatening conditions, including 347 that had a form of diabetic retinopathy with the potential of causing near term blindness. In this Red Hot Healthcare episode, Dr. Steve and Jason Crawford discuss: Why IRIS' unique eye scan technology should be part of every yearly physical and checkup. How helping providers operationalize new technology is more necessary than just 'selling cameras'. AI and machine learning in applying retinal images to brain, kidney and heart health Growth of nearly 3X year-over-year...with more growth in sight
The value-based care train is a comin’ – and estimates point to only 8% of all health systems as ready for the CMS’ changes in risk shifting and care payment. More than that - the quality of communication in transitioning patients into post-acute care is often dismal. One medical expert recently stated the unsettling reality…that veterinarians often take more time in discharging pets, than care facilities do with their patients. Today we speak with Clay Richards, the CEO of naviHealth - one of the major leaders in post-acute care coordination. His company’s network carries 20% of all hospital discharges nationally, and he’s here to share some major insight and solutions. It’s right here on Red Hot Healthcare. In this episode Dr. Steve and Clay discuss: Today's high waste levels in post-acute care Key predictor data in driving best care Poor risk adjustment in post-acute bundling The dilemma of provider 'cherry picking' naviHealth's powerful blend of patient engagement, timing, and technology Please subscribe on your podcast directory to get our weekly RED HOT interviews. Per suggestions on future interviews, we are selective. Read more and feel free to give us suggestions per our secure link here.
Estimates are that in the next 12 months, 40% of the U.S. workforce will in some way be participating in the freelance economy. First AirBNB, then UBER…and quickly stepping up are Patient Influencers. WEGO Health is leading this effort, tapping into more than 1 million network participants; and more than 100,000 valuable, and well-connected patient influencers who have personal, healthcare, and social network experience with 150+ diseases. On this episode of Red Hot Healthcare, Steve interviews WEGO Health's Chief Strategy Officer David Goldsmith. He has been an instrumental part in the company's recent offering of a next-generation smart platform. In this podcast interview, Steve and David discuss: A CEO's vision of patient influencer value and contribution The power of WEGO's patient influencers to Big Pharma challenges An 'AHA' moment in filling multi-industry demand WEGO's new 'low-friction' patient expert platform The ability of so many individuals to give back and grow personal income
Today we have a special in-depth episode on consumer and patient engagement - given by Dr. Steve Ambrose, founder and host of Red Hot Healthcare. For over 20 years, he was able to successfully and personally engage with thousands of self-pay patients, getting them to stay, pay, and refer others. Dr. Steve presents tremendous insight and gems for hospitals, health systems, providers, payers, consultants, and healthcare technology vendors. This powerful episode includes: Core tenants of engagement The damage of confirmation bias Patient affordability and valuing care Volume, initial engagement & activated patients The power of negotiation and empathy
Two words – HUMANIZING HEALTHCARE. That’s the mission and passion of Jamey Edwards, CEO of Cloudbreak health. A unique telehealth platform in more than 650 hospitals nationwide, with nearly 2 million encounters. The word is out…its growing fast…and he’s with us today on Red Hot Healthcare. In this episode, Steve and Jamey discuss: From Wall Street financier to "I've got an uncle in healthcare" Becoming a transforming force in telehealth The value of unifying language, translation, data and security 30 seconds to activate a major cost reduction resource The rationale for Cloudbreak's amazing growth nationally And much more....