HR Studio Podcast

Timothy Clark introduces us to a hot and overlooked topic in leadership development – psychological safety. Tim defines the four stages of psychological safety and makes the case for why leaders need to develop this skill, which he argues few have mastered. He offers two suggestions for leaders to create an environment needed for innovation to occur, describing the two skillsets that leaders need to navigate to foster that environment. He describes two scenarios where psychological safety was missing in the leader and the impact this had on the teams, concluding with advice to HR leaders. Timothy R. Clark is founder and CEO of LeaderFactor, a consulting, coaching, and training organization. Dr. Clark is an international authority in the fields of psychological safety & innovation, large-scale change & transformation, and senior leadership development. He is the author of Epic Change: How to Lead Change in the Global Age (John Wiley/Jossey-Bass), Leadership Bones (Bradmore Road Press), The Employee Engagement Mindset (McGraw-Hill), Leading with Character and Competence: Moving Beyond Title, Position, And Authority (Berrett-Koehler). His new book, The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation (Berrett-Koehler) was released in March 2020. He is also the developer of the EQometer emotional intelligence assessment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Tim-Clark http://bit.ly/HRSP-Tim-Clark

In common with most leaders, Jonathan Raymond struggled to shift from technical skill-based leadership to people leadership. In this episode, he shares his personal journey and how it has shaped his philosophy and work today. He discusses trust and how to build it, the importance of authenticity, and how to listen while paying attention to the context. He outlines two tools that help provide feedback – The Accountability Dial™ and ‘four corners of impact,’ concluding with advice to HR leaders.   Jonathan Raymond is the Founder & CEO at Refound, a people training company that teaches people how to have human conversations at work. He applies what he has learned over a twenty-year journey as an executive, entrepreneur, team leader, and leadership trainer, throwing his heart, mind, and soul into numerous culture change projects. In his latest book, Good Authority — How to Become the Leader Your Team is Waiting For; he offers new ideas and inspiration you can put into practice.   URLs: https://www.ajoconnor.com/HRstudio/podcasts/Jonathan-Raymond http://bit.ly/HRSP-Jonathan-Raymond

Ora Nadrich raises the alarm on the impact of stress that is taking its toll on our business and personal lives. Hear Ora explain what mindfulness is and why it’s important. Learn several easy to implement techniques to help you manage people and stressful situations and to become more productive. HR leaders will benefit personally from this episode, as well as gain insights into HR's role in supporting others. Ora Nadrich is Founder and President of the Institute for Transformational Thinking and author of Live True: A Mindfulness Guide to Authenticity. She is a certified life coach and mindfulness teacher who specializes in transformational thinking, self-discovery, and mentoring new coaches as they develop their careers. https://www.ajoconnor.com/HRstudio/podcasts/Ora-Nadrich

Oscar Trimboli joins us from Sydney, Australia with a great interview, full of actionable tips for HR leaders. Tune in to find out what one thing organizations should do before doing employee engagement surveys. He discusses when it’s important to stop listening which is as important as when to start, and how to get continuous employee feedback (versus ad hoc listening tours). Oscar takes us through the five levels of listening and highlights the level most people struggle with; how to move from a distracted listener to a deep and impactful listener; and three things HR leaders can do to explore what’s left unsaid. Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. As a former marketing director at Vodafone and Microsoft, Oscar has always been passionate about the importance of listening to his customers and using the gift of listening to bring positive change in workplaces and the world. Indeed, if public speaking was the skill of the 20th century, Oscar believes that in the 21st century it’s time to learn how to listen. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Oscar-Trimboli http://bit.ly/HRSP-Oscar-Trimboli

Chris Meroff shares his leadership aha moments and how they led him to prioritize employee fulfillment as a way to ignite employee passion. He explains that fulfillment is a product of alignment, and he introduces the concepts of employee success planning and defining purpose to achieve alignment. He favors “employee services’ over “human resources,” pointing out that he wants to serve employees in his organization. Along with his generational perspectives (the loyalty of boomers has been replaced by the quest for fulfillment demanded by millennials), Chris offers a fresh perspective on how HR can back to what that department was intended for - to resource the human beings in your company. Chris Meroff has spent more than 25 years supporting leaders in education at both the campus and district levels. Through his work in 17 states and across thousands of school districts, he’s seen firsthand the frustration administrators feel when their efforts don’t produce the alignment they desire. Never content to sit on the sidelines, he’s made a career of testing new leadership ideas to see what works—and what doesn’t—in service-oriented leadership. His business, Alignment Leadership Consulting, exists to teach leaders how they can boldly pursue a workplace culture that prioritizes employee fulfillment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Chris-Meroff

For all show notes, please visit https://www.ajoconnor.com/HRstudio/podcasts/Melanie-Katzman. Melanie Katzman discusses the importance of connecting with others to personally build a foundation of trust and what organizations can do to build that trust in their culture. Katzman has found that connecting with others as humans is the solution to almost any workplace conflict, a topic she touches on in this podcast. HR leaders will pick up actionable advice on how to connect with others, as well as an important message for HR leaders about how to bring about change, starting with you. Dr. Melanie Katzman is a business psychologist, advisor, and consultant to the world’s top public and private companies, government agencies and nonprofits. She is the founder of Katzman Consulting and a founding partner of the social enterprise Leaders’ Quest. Katzman was a Senior Fellow at The Wharton School’s Center for Leadership and Change Management and cocreated/hosted the show “Women@Work” on SiriusXM Satellite Radio. She has been featured in the Financial Times, New York Times, O Magazine, South China Morning Post, Vanity Fair, and on ABC-TV, CBS-TV, and Lifetime. She lives in New York City.

https://www.ajoconnor.com/HRstudio/podcasts/Paul-Smith Business storyteller, author, and leadership speaker Paul Smith explains the 'art and the science' behind leadership storytelling, a skill all HR Leaders can and should develop to successfully influence others. In this episode, Paul shares ten important stories that all leaders need to be able to tell, followed by two that HR leaders, in particular, need to have at their disposal. Paul explains the key elements of a successful story and eight questions each story should answer. He concludes with examples. Learn how to tell stories and serve your organization by coaching your leaders to uncover stories for internal stakeholders and external customers. Paul Smith is one of the world’s leading experts on organizational storytelling and one of Inc Magazine’s Top 100 Leadership Speakers of 2018 He’s the bestselling author of several books, including Lead with a Story, Sell with a Story and Parenting with a Story and a 20-year former executive at Procter Gamble His work has been featured in The Wall Street Journal Time Forbes and Fast Company among others.

For this episode's show notes, please visit http://bit.ly/HRSP-Tristan-Kromer Innovation expert Tristan Kromer connects the dots for HR Leaders between the company innovation strategy and the role that HR can and should play. He discusses the importance of an experimentation mindset and culture, offering practical suggestions that HR can leverage. As a lean startup coach and founder of Kromatic, Tristan works with teams and leaders to apply lean startup principles and build innovation ecosystems. Tristan has worked with accelerators and innovation leaders in dozens of countries from Nest’UP in Belgium to Fast Forward in Palestine. He has worked with companies ranging from early-stage startups with zero revenue to established businesses with >$10M USD revenue (Kiva, Cancer Research U.K., TES) to enterprise companies with >$1B USD revenue. (Unilever, Salesforce, LinkedIn). Tristan regularly speaks, appears on panels, and gives workshops internationally with organizations such as the Stanford Center for Entrepreneurial Studies & D-school, Global Product Management Talks, Lean Startup Machine, General Electric (GE), and more.

For all show notes, please visit http://bit.ly/HRSP-Elay-Cohen. Our guest this week is Elay Cohen who joins HR Studio Podcast to discuss his work enabling employees and organizations in order to accelerate business growth. Elay explains the critical role that HR can play in facilitating organizational success by focusing on "role-based" versus 'one size fits all programs.' He argues that HR leaders can be part of the strategic business conversation by coming to the table with an enablement-first mindset for modern learning. He explains why and how to accomplish this. Listen in to hear Elay's perspectives on engagement versus enablement, the importance of digital transformation in accelerating change, and the importance of personalized learning aligned to business goals and metrics. Elay Cohen is Co-founder & CEO @SalesHood, a Sales Enablement Platform. He has been recognized as Top Innovative "Mover and Shaker" in sales leadership by Entrepreneur magazine and he is a two times author and former SVP of sales productivity at Salesforce, where he introduced training and coaching programs that accelerated the company's growth from a $500-million business to an enterprise worth more than 3 billion. Elay is on a mission to modernize how companies enable their people in a business environment that is undergoing a digital transformation with advances in video, mobile, cloud computing, and even microlearning. His latest book is Enablement Mastery: Grow Your Business Faster by Aligning Your People, Processes, and Priorities.

For all show notes, please visit http://bit.ly/HRSP-Tony-Saldanha. What does digital transformation look like in today’s large companies, and how can HR drive this transformation? Tony Saldanha joins us to explain what digital transformation means and how it will impact every employee. He discusses the critical role that HR Leaders need to play – personally and professionally. Tony Saldanha is the president of Transformant, a consulting firm specializing in assisting organizations through digital transformations. Tony ran both operations and digital transformations for Procter & Gamble’s famed global business services and IT organization in every region of the world. He served as vice president of global business services’ next-generation services. Tony is an advisor to boards and CEOs on digital transformation and a sought-after speaker. He is a globally awarded industry thought leader and author of Why Digital Transformations Fail: The Surprising Disciplines of How to Take Off and Stay Ahead.

For all show notes, please visit https://www.ajoconnor.com/podcasts/Charles-Fred. Stress can have a significant impact on organizational performance. How can company leaders and HR best deal with it? Charles Fred is a best-selling author, entrepreneur, and 2019 Chair of the Association for Talent Development. He has devoted nearly four decades of his life to discovering new ways for professionals to acquire the skills necessary to compete in industries undergoing major transformations. Charles is a pioneer in the e-Learning industry, and his best-selling book, Breakaway, is credited with introducing the new framework for organizational learning. His latest book, The 24-Hour Rule: Leading in a Frenetic World, presents research following the impact of stress on organizational development and how quickly stress can spread when enabled with technology. It also introduces the ‘discipline of pause’ as a required leadership competency.

Please visit http://bit.ly/HRSP-Caraher for all show notes. How can companies manage and support changing expectations in the workplace of diverse generations, cultivating employees’ lifelong loyalty to a company? Thought leader Lee Caraher joins HR Studio Podcast to offer her perspectives on how organizations can set employee expectations to foster greater loyalty. Lee provides the context for current workplace attitudes and defines loyalty. She proposes actions that employers can take while noting realities that must be understood and communicated. She offers advice and suggestions for professionals and HR Leaders to stay relevant. Lee Caraher is the CEO of Double Forte, a 15-year-old public relations and digital marketing firm. Lee is also an acclaimed author and recognized expert in creating high performing, positive workplaces. She has published Millennials & Management and The Boomerang Principle, books that discuss how to inspire employees to be loyal and how to adapt the workplace in such a way that baby boomers, millennials, and Gen X/Y/Zers can all work together effectively.

For show notes, please visit http://bit.ly/HRSP-Marcia-Daszko. Marcia Daszko is one of the world’s leading business strategists and catalysts for leadership and organizational transformation. In this episode, she discusses her early mentors and what she believes is a loss of fundamental leadership strategies. She draws a distinction between improvement and innovation and outlines steps leaders can take to change the status quo. Read on for Marcia’s post podcast reflections. As an inspiring keynote speaker, C-suite advisor for transformation, and MBA Professor, Marcia works across all sectors from private companies to Fortune 500 corporations, non-profits, healthcare, education, government agencies, and the US military. She helps leaders view their organizations through a different lens of leadership and then assess them using systems and statistical thinking, which few of them possess – and which has been lacking as a constant in the U.S. and society. Marcia is the author of the book, Pivot Disrupt Transform: How Leaders Beat the Odds and Survive, which is full of counterintuitive advice, shaking up thinking about what it takes to be a leader.

For all show notes, please visit http://bit.ly/HRSP-Zvi-Band. How do we leverage the unique power of relationships to our business advantage? Zvi Band explains why it’s important to be more deliberate in the approach to relationship-building today. He explains his “Capital Strategy” and how it can be used to maintain and develop strong connections with others. He offers thoughts on how HR can foster critical, internal relationships and what to look for when building a culture and hiring for this soft skill. He shares advice for HR leaders on prioritizing and building mutually beneficial relationships. Zvi Band is the co-founder and CEO of Contactually, a top CRM platform, for relationship-oriented businesses. The company has 75 employees and tens of thousands of customers. Zvi is an engineer, developer, entrepreneur, strategist and startup advisor with both technical and non-technical expertise. He has been named a Washington tech titan four times and holds various awards as well. Besides being the CEO of his highly successful company, he is a passionate speaker and writer and has been featured in the New York Times and The Washington Post, among other outlets. Zvi is the author of the book, Success is in your Sphere: Leveraging the Power of Relationships to Achieve Your Business Goals, where he talks about The Capital Strategy.

For all show notes, please visit https://www.ajoconnor.com/HRstudio/podcasts/Bill-Treasurer http://bit.ly/HRSP-BillTreasurer Bill Treasurer believes the world needs more courageous leaders. In this episode, he shares how he found his courage and offers advice on how you can find yours. Bill explains what courage is, the different types of courage, and the role that gender and career progression plays in the type of courage that a person will manifest. He offers advice on how to develop your courage and to inspire a climate of courage around you. Bill founded Giant Leap Consulting, a courage-building company, and he is the author of the best-selling book, Courage Goes to Work. In 2017 he released the book, A Leadership Kick in the Ass, which focuses on the importance of leadership humility. Prior, Bill served as an executive in Accenture’s Change Management and Human Performance practice. He eventually became the $35B company’s first full-time internal executive coach. Bill attended West Virginia University on an athletic scholarship for springboard diving and received his Master’s degree from the University of Wisconsin, Green Bay.

Employee’s workdays are filled with meetings. Are all those meetings really needed? Are the meetings productive? Do they deliver actionable outcomes? Dana Wright Wasson returns to HR Studio Podcast to share advice to HR leaders on running better meetings that increase engagement as the outcome. Whether you are an HR leader running your own meetings or coaching organization leaders on theirs, this podcast will get you to rethink your meetings from the perspective of opportunities to strengthen engagement.  http://bit.ly/HRSP-Dana-WW-2

For all show notes, please visit http://bit.ly/HRSP-LaWanaHarris How do we take practical steps to address bias and resistance in our world and in our corporate lives? Our guest is La’Wana Harris, and her episode is especially timely given the current public discourse. La’Wana shares her career and personal story and insights on why and how to change behavior to overcome bias and arrive at a more diverse and inclusive workplace and society. She offers advice for HR Leaders.  

For episode show notes, please visit:  http://bit.ly/HRSP-Dana-WW-1 Dana Wright-Wasson is a global OD consultant who leads clients through transformational processes in strategic planning, employee engagement, and leadership. Dana is passionate about creating amazing employee experiences. She believes wholeheartedly that engagement is actually an outcome. It is an effect of the way people are treated in organizations, and her point of view obviously has implications for how Dana works with her clients. In this episode, Dana discusses the employee experience, explaining the shortcomings of surveys that measure employee engagement. She outlines an approach to driving the employee experience, leveraging design-thinking methodologies and shares her experiences on the positive role that HR can play.  She is the CEO of Take Action, Inc. and the founder of Work Happy Project. She has her BA in Psychology and Master’s in Organizational Development and has been a visual practitioner for more than 20 years. When she’s not working with clients, she is traveling the world - the current count is 38 countries. Dana is also the author of the book, Talk the Walk: Designing a Clear Path to a World-class Employee Experience.

For episode show notes, please visit  http://bit.ly/HRSP-JoshLevine As the founder of Great Mondays, a culture design agency, Josh Levine is passionate about helping clients improve the work they do every day. He is an educator, designer, and best-selling author, but above all, he is on a mission to help organizations design their culture so that it is an advantage. In this episode, Josh defines culture and explains why it is so important to a company’s success today. He describes the six components involved in defining, designing, and delivering a successful culture, sharing examples of how organizations ‘live’ their cultures. In this episode, Josh defines culture and explains why it is so important to a company’s success today. He describes the six components involved in defining, designing, and delivering a successful culture, sharing examples of how organizations ‘live’ their cultures. Josh’s book, Great Mondays: How to Design a Company Culture Employees Love, presents the framework and tools business leaders need to understand, design, and manage their culture. He may be known best for helping found the non-profit, Culture LabX, and has overseen its growth into an international community. He has also written for Forbes.com, Huffington Post, Fast Company, and the Design Management Journal about organizational culture, why it is important, how to achieve it, and how to build a culture advantage.

For episode show notes visit http://bit.ly/HRSP-KrisUngerbock. Krister Ungerböck, a keynote speaker, CEO Coach, and global expert in the Language of Leadership joins us this week to share his personal career journey and leadership lessons learned. He shares cultural differences between leading in Europe versus America, drawing a parallel between speaking in a foreign language and effective communication in one’s native language. Krister highlights how generational differences impact leadership, with powerful advice for HR leaders on being more effective by listening more and offering solutions less. He proposes the Magic Management 8-Ball Challenge as a tool to help. Tune in to hear Krister discuss emotional intelligence, soft skills, and his personal journey to becoming a better leader. Prior to retiring at age 42, Krister was the award-winning CEO of one of the largest family-owned software companies in the world. His expertise in the language of leadership is based upon his unique experience as a global CEO leading teams in three languages while observing and doing business with executives in over 40 countries, building businesses in six and living in three. As a corporate keynote speaker, Krister is passionate about sharing the secrets that his team used to win five consecutive Top Workplace awards and achieve remarkable employee engagement levels of 99.3%. His upcoming book, The Language of Leadership: Words to Transform How We Lead, Live and Love, is planned for release in the Fall of 2019.

For episode show notes, please visit: http://bit.ly/HRSP-DickRichardson  In this episode, Dick Richardson returns to HR Studio Podcast to discuss leadership lessons from the Apollo 11 mission to the Moon, the subject of his new book. What HR leaders can learn from NASA about implementing a vision, including acquiring the necessary leadership skills, and overcoming human biases that can interfere with success. Dick explains ‘perceptual fraction’ and how it can be used in leadership development or change initiatives. A key takeaway is the importance of routinely assessing successes and failures to achieve more balanced learning. Dick Richardson is an Executive Leadership Development consultant. He is also the owner and founding partner of Experience to Lead, an organization that offers unique experiences to improve the leadership of individuals, teams, and organizations. Dick has worked with the Conference Board for over 10 years designing and delivering experiential programs for executives. Previously, Dick was an independent consultant and was the Executive Director of Leadership Development at ITT. He also held a variety of leadership positions in Learning at IBM, including global roles based in Hong Kong. Dick has recently written a book, Apollo Leadership Lessons, which is a result of his work in the Apollo Experience Leadership Program that he developed in partnership with NASA, the Smithsonian Institute, the Space Center at Houston, and the Kennedy Space Center to pull together an amazing array of resources for leadership development.

For episode show notes visit http://bit.ly/HRSP-ReneJohnston  We know that higher levels of employee engagement translate into healthier cultures, better retention, and increased profitability, so how can leaders, including HR Leaders, build stronger teams and build higher engagement? René Johnston shares five strategies for strengthening employee engagement. She highlights one of these strategies - knowing your team members, sharing four benefits that flow from this strategy. René discusses the role of assessment tools in facilitating conversations to get to know your team. René Johnston is the owner and founder of Employee Engagement Solutions. Her organization specializes in improving culture, retention, and profitability by building more engaged teams. She is an author and speaker whose work can be found in various print and online publications. René also serves as a regular columnist for The Spokane Journal of Business, Catalyst magazine, and as an adjunct faculty member for the Lewis-Clark State College Business Division. René was selected as a TEDx speaker and holds a Master’s Degree in Adult Education and Human Resource Development.

For episode show notes, please visit http://bit.ly/HRSP-JasonGreer  How can organizations go from good to great? From great to best? How does creating a culture of respect, trust, and understanding lead to building bridges across an organization? In this episode, Jason Greer shares insights and advice to HR leaders based on his work with organizations in two specific areas - unionization avoidance and diversity and inclusion. Jason is the founder and president of Greer Consulting, a labor management and employee relations consulting firm. He is a speaker and consultant with a background in counseling, training, and conflict resolution. Jason presents to audiences with a focus on managing through personal and corporate growth while maintaining an intimate connection to the human components that define us and make organizational cultures special. He is also one of the co-authors of the book, People Matter Most: The Dirty Little Secrets of Employee Relations & Labor Management.

For episode show notes, please visit http://bit.ly/HRSP-LouCarter  What are the key elements of creating an emotionally connected workplace? What are the benefits of creating an environment of respect, alignment, and a positive future? Louis ‘Lou’ Carter outlines the five essential elements to emotional connection, based on discussions and research involving hundreds of CEOs and other executives. In this podcast, he talks about his research and explains when change works, why it is. He’ll share a couple of great CEO stories and offer advice to HR to earn respect today. Lou Carter is Founder and CEO of Best Practice Institute, a benchmark research consortium, association and management consulting firm. He has written 11 books, including The Change Champion’s Fieldguide; Best Practices in Talent Management: How the World’s Leading Corporations Manage, Develop, and Retain Top Talent; and his latest, In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace.

For all show notes please visit www.hrstudiopodcast.com. 

For all show notes, visit http://bit.ly/HRSP-Gothelf. Too much time and money is wasted on ideas that don’t work. Companies are using management tools that were built for a completely different pace of operations. Today’s leaders must inspire and collaborate, not micromanage, to drive agility and innovation in their organizations. Jeff Gothelf, an author, speaker, and executive coach, focuses on helping organizations build better products and executives build better cultures that build better products. He is the co-author of the award-winning book Lean UX and the Harvard Business Review Press Book, Sense & Respond. Jeff works as a coach, consultant and keynote speaker, helping companies bridge the gaps between business agility, digital transformation, product management and human-centered design.

For all show notes please visit http://bit.ly/HRSP-Ohlrich. Are you passionate about a Human Resources career but concerned about the perception of HR?  Does making an impact on the human experience in the workplace bring you satisfaction and a sense of accomplishment but are cautious about choosing HR as a career for the long haul?   Do you have what it takes to be a true HR warrior?  Dr. Keri Ohlrich is CEO and co-founder of Abbracci Group, an ‘Unconventional HR Consulting’ firm, that works with companies to address their organization’s specific needs and develop sustainable solutions, with a focus on solving the problem the first time out.  Keri obtained her PhD in Human Development and Organizational Systems from Fielding Graduate University.  She holds an MS in International Peace and Conflict Resolution from American University, an MS in Global Human Resources from Loyola University Chicago, and a BS in Psychology and Business from Carnegie Mellon University.  Recently, Keri and her co-author Monice Frede released their new book, The Way of the HR Warrior: Leading the CHARGE to Transform Your Career and Organization, which talks about the role of the HR warrior.

For all show notes, please visit www.hrstudiopodcast.com/libby-gill. Can ‘hope’ actually be a strategy in today’s work environment? Libby Gill, the author of ‘The Hope-Driven Leader: Harness the Power of Positivity at Work’ thinks so. Libby defines what hope is and why it's important. She'll share the science behind hope, a medical definition, and the link between hope and mortality. Libby will explain how hope can be leveraged by HR, the pitfalls to be aware of, and an approach to harnessing hope as a strategy both personally and professionally. Libby began her career with Embassy Communications, a television company founded by Norman Lear (creator of All in the Family). She survived three mergers, ultimately becoming head of Publicity and Advertising for Sony Worldwide. Libby then led Public Relations and Corporate Communications at Universal and Turner Broadcasting before becoming an entrepreneur in coaching and consulting. She founded Libby Gill and Company, a coaching company in California. For 15 years, Libby has been guiding clients through change and chaos. Libby shares her thoughts on hope and her expertise on how to best leverage hope to create a more positive and effective culture and environment.

For all show notes, please visit www.hrstudiopodcast.com/lolly-daskal. Lolly Daskal is the founder of Lead From Within. She is a sought after speaker and has been designated as a top 50 leadership and management expert by Inc.com and a 100 Great Leadership Speakers by Inc. Magazine. She has appeared in the Huffington Post, Fast Company and HBR, among other media outlets. Lolly has worked with a wide variety of organizations – from large multinationals to small entrepreneurial start-ups – around the globe. Her engaging talks on leadership have motivated and inspired audiences to unleash their greatness. She is the author of the book, The Leadership Gap: What Gets Between You and Your Greatness.

For all show notes, please visit www.hrstudiopodcast.com/lucy-adams. Lucy Adams is the CEO of DISRUPTIVE HR, a UK-based consultancy agency that is in its fourth year of operation. The firm works with organizations in transforming their HR teams and helping them make change genuinely stick in an organization. They focus on bringing innovation and fresh thinking to the HR function, which can turn an overall organization into an innovative and fresh thinking enterprise. Lucy had previously been the Director of HR at the BBC for five years. She combines strategic and operational HR expertise with a fresh but practical approach. Lucy has a new book coming out in 2019, HR Change Toolkit – Your complete guide to making it happen.

For all show notes, please visit www.hrstudiopodcast.com/doug-claffey How do you create a strong, engaging workplace culture that unlocks potential and inspires performance? Doug Claffey is a cofounder and the CEO of Energage, a company that combines employee surveys, research, insights and guidance to help organizations realize their full potential and move the needle, from a good to a great top workplace. Previously, Doug was a true ‘rocket scientist’ and held leadership roles at Best Companies in the United Kingdom, GE, Analytical Graphics, and McKinsey & Co. He is a member of the Standards Advisory Committee of B Labs and the Advisory Board of Rapid Change, Inc.

For all show notes, visit www.hrstudiopodcast.com/ed-muzio. Iteration is the way effective organizations solve problems and achieve goals, particularly when solutions are complex and may be difficult to define in advance. Look for the highest-performing entrants in any given market. Chances are they are Iterating. Managers are the feedback system of an organization, and managers who continually ask themselves and their teams what the next logical step to be taken is – and then take it, learn from it and repeat the process – are Iterating. Ed Muzio is CEO of Group Harmonics and an award-winning three-time author. An expert in the scientific study of measuring and modifying human behavior, he is a sought-after consultant to business and industry worldwide and a popular media source. Ed discusses his new book, Iterate: Run a Fast, Flexible, Focused Management Team, and how he guides senior leadership and management in understanding the key behaviors that help an organization Iterate.

For all show notes, please visit www.hrstudiopodcast.com/chris-westfall. Leadership language expert Chris Westfall shares how he launched his current career. He explains what an elevator pitch is and how leaders can share their vision in a compelling way by harnessing leadership language. Chris offers tips and practical advice to engage with your audience, accelerate your results and be more persuasive. How to understand your listener’s agenda and who sits in the ’empty chair’. Chris Westfall is a sought-after business consultant, communication coach, keynote speaker, and the author, co-author, or publisher of eight books. Advising hundreds of thousands of leaders from high-growth entrepreneurial enterprises, Shark Tank startups, and Fortune 100 companies, he has helped create multi-million-dollar revenue streams for businesses on four continents. He is the U.S. National Elevator Pitch Champion and the author of the new book Leadership Language: Using Authentic Communication to Drive Results (Wiley, 2018).

For additional show notes, visit www.hrstudiopodcast/Scott-overcarsh. Scott Overcarsh returns to HR Studio Podcast to share more on the culture at Chick-fil-A, where he spent his entire career until his retirement earlier this year. Scott has just published Is Everybody Happy!?!: Creating Culture Where Success & Happiness Thrive – The Chick-fil-A Way. In this episode, he explains how the underlying philosophy of Chick-fil-A’s founder shaped its culture. He offers advice to HR Leaders who are seeking evidence that employee-centric leadership, policies, and programs can yield improved results. Scott discusses leadership principles and attitudes that are foundational in his last company’s success, as well as approaches to hiring, retaining, and engaging employees. From age 16, Scott worked at Chick-fil-A and became an expert in its culture, spending years helping restaurant operators be more successful in their work. He led the leadership development program to help operators become more effective in the business. Since his retirement, Scott consults, sharing his knowledge and experience about building an effective and successful culture.

As a strategic coach and keynote speaker, Ash Seddeek works with executives to advance their leadership impact through communications, messaging and storytelling. He currently works with Cisco’s innovation startup teams to help them craft compelling value proposition narratives, clear business models, and to develop winning investor pitches. Ash shares the 7 Habits of Highly Effective Strategic Leaders based on his coaching and book research. He discusses how HR leaders can adopt these habits to position themselves as strategic business partners and internal consultants within their organizations. Ash is a bestselling author and talks about the emphasis on sales and leadership communications with his book, MEANING, and his second bestseller coauthored with Jack Canfield, Road to Success. He is a leadership mentor with Women Unlimited and a communications expert with the American Management Association where his Own it Win it Crush it Success blueprint is featured in the Success Skills for the Next Generation program. For all show notes, please visit www.hrstudiopodcast.com/ash-seddeek.

Chester Elton has been working with organizations on employee engagement and motivation. He has been called the “Apostle of appreciation” by the Globe and Mail, Canada’s largest newspaper. Chester explains the inspiration for his latest book and accompanying assessment which leaders can leverage for teams as well as individuals. He shares ideas for increasing engagement by making simple adjustments to employees’ current roles. He explains how to ‘manage to the one’ and why this is key to increasing engagement. Chester has coauthored 10 books with Adrian Gostick including their most recent book, What Motivates Me as well as The Carrot Principle and The Orange Revolution, both New York Times’ bestsellers. He is a motivational expert and has been featured on Fast Company, The Today Show, MSNBC, National Public Radio, and CBS’s 60 Minutes. Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group and Cigna. He is also a member of Marshall Goldsmith’s 100 Coaches ‘Pay it Forward’ project. For all show notes, please visit https://www.ajoconnor.com/HRStudio/podcasts.

Do you have executive presence? How do you find out? How do you develop it? If you need help answering these questions, this episode is for you. Jeffrey Hatchell is a certified Executive Coach who works with leaders and high-potentials to develop their leadership skills, including executive presence. Whether you are interested in developing this personally or helping others, join us to learn more. Jeffrey will share his advice on how to assess and develop executive presence, offering practical tips and takeaways you can start to implement today. This includes Jeff’s Executive Presence Assessment. Jeffrey Hatchell is a certified Executive Coach, a motivational speaker and the author of The Inspired Career – Breathe New Life Into Your Job and Get Equipped, Empowered and Engaged! He is also an Executive Coach for A.J. O’Connor Associates (AJO), working with organizational leaders to develop their leadership competencies. Jeff is known for his signature smile, upbeat attitude, and leadership experiences gained at Fortune 100 organizations such as American Express and Wells Fargo. Jeff has extensive experience coaching executives and high-potentials and leading team-building sessions and workshops. In addition to his MBA, he obtained his coaching certification from Corporate Coach U, and earned a certificate in Entrepreneurial studies from UCLA Anderson School of Management. For all show notes please visit www.hrstudiopodcast.com/jeffrey-hatchell.

In this episode, Dick joins us to discuss the role that experiential leadership development plays in preparing leaders for disruption. He shares insights gained through a method of experiential learning that uses parallels between modern day and historic military leaders as the guide. He discusses leading in times of stress and chaos; the link between many crises and HR’s areas of responsibility, and a key takeaway from his experiential programs that you won’t want to miss. Dick also shares advice to HR leaders on their personal and professional development. For all show notes please visit www.hrstudiopodcast.com/dick-richardson.

Companies today understand the value of effective collaboration within their teams and across organizations.  There is usually, however, a lack of clarity as to how to best harness the talent and high performance of individuals within the collaborative process.  Carlos Valdes-Dapena is the founder of Corporate Collaboration Resources, an organization and group effectiveness consulting firm.  He has been working with organizations for over 17 years on collaboration and teamwork.  Carlos spent time at Mars, Inc. where he worked on brands including M&Ms, Snickers, Uncle Ben’s Rice and Wrigley’s Gum.  While at Mars, he was awarded the Global Make a Difference Award, given to him based on his development of the framework for high performance collaboration.  Carlos has authored a new book coming out shortly called Lessons from Mars: How one Global Company Cracked the Code on High Performance Collaboration and Teamwork.  Prior to Mars, Carlos spent three years at IBM as an executive coach and consultant working with their top 35 global leaders.  H began his consulting career at Development Dimensions International (DDI), the global talent development firm, where he was a leadership and management performance consultant. For all show notes please visit, www.hrstudiopodcast.com/carlos-valdesdapena.

Generating new ideas ensures companies remain players in the competitive landscape. Effective brainstorming is the golden opportunity and platform to provide the environment for finding those great ideas. How can you achieve better brainstorming to deliver better results? John Storm, who joined us in Episode 60 to talk about innovation, is a professional brainstormer and the founder of BrainStorm Network. He works with individuals and organizations to spark fresh thinking and to help bring their ideas to life. He facilitates, trains, consults and speaks, offering innovative solutions around the ideas of brainstorming and innovation. For all show notes, visit www.hrstudiopodcast.com/john-storm.

Many companies talk about ‘innovation’ when asked about their company’s mission or how they engage employees and bring about change.  But the reality is that leaders are not always aligned with their definition of innovation and employees do not always feel the freedom to generate new ideas.  John Storm is the founder of BrainStorm Network.  He works with individuals and organizations to spark fresh thinking and to help bring their ideas to life .  John is a professional brainstormer.  He facilitates, trains, consults and speaks - offering innovative solutions around the ideas of brainstorming and innovation. For all show notes, please visit www.hrstudiopodcast.com/john-storm.

Ian Ziskin is one of the preeminent leaders, thinkers and trend setters within our profession today.  He is the President of EXec EXcel Group, a human capital coaching and consulting firm.  Ian is an experienced CHRO, author, speaker, Board advisor, teacher and coach.  He is the recipient of many awards and now spends his time helping others develop to improve performance and their impact on their organizations.  Ian and his firm recently hosted their exclusive conference, EXcelerating HR, an edgy forum that creates an environment for shared learning for clients. For all show notes, please visit www.hrstudiopodcast.com/ian-ziskin.  

Our guest this week is Mark Bowden who is an expert in non-verbal communication. Mark gives his perspectives on how the role of HR has evolved. He offers HR leaders insights to techniques for using body language to purposefully stand out, win trust and gain credibility. He explains how the primitive brain interprets body language and what movements and gestures will positively frame your message. Learn about the SCAN technique for suspending judgments you make about others and understand the difference between symmetrical and asymmetrical movements and how they impact your message. Mark Bowden has been voted the #1 body language professional in the world for two years running. He is the founder of the communication company, Truth Plane. His clients include professionals, politicians, presidents of Fortune 500 companies, and even some Prime Ministers of G7 nations. Mark is one of the world’s foremost authorities on non-verbal communication. He has a highly acclaimed TEDx talk that has reached millions and has written a number of books on body language and human behavior. His most recent book is called Truth & Lies: What People are Really Thinking. For all show notes, visit www.hrstudiopodcast.com/mark-bowden.

Our guest this week is an innovator and disruptor in the field of education, learning, and development. Isaac Tolpin is an entrepreneur and futurist at heart and he is on a mission to enable brands to authentically connect and inform at scale. In this episode, Isaac explains what’s driving the shift in how people are learning. He explains what microlearning is, how it’s created and why it addresses learner needs, achieving up to 100% learner retention, with optional participation. Isaac is a keynote speaker, a digital marketer, and an Edtech disrupter – a true pioneer in what is now referred to as micro training technology. He is a co-founder of ConveYour.com, a company that provides microlearning software for a society with ‘fruit fly’ attention spans. It helps companies breathe life into and convey their content in a more effective way, remixing it into a fun, addicting experience. For all show notes, visit www.hrstudiopodcast.com/isaac-tolpin.

Darrin Murriner has over a decade of experience working at some of America’s largest corporations. He has managed large, complex teams at companies like Arthur Andersen, Fifth Third Bank and Munich Re. In those environments, he has been both an employee and an outside consultant in the areas of Operations, Finance and Risk Management. In 2015, Darrin cofounded a company called Cloverleaf Me, a firm that uses a technology platform to build high performing teams. In 2015, Darrin also published a book, Corporate Bravery, about eliminating fear-based decision making and transforming corporate cultures into brave places for people to do their best work. It talks about how to foster a culture that supports engaged employees, provides opportunities for measured risk-taking and innovation, and rewards the brave leadership that drives business success. For all show notes, please visit www.hrstudiopodcast.com/Darrin-Murriner.    

Dr. Steve Ambrose discusses why he and his wife founded the “Walk the Ridge” movement and explains its goals and values. He defines incivility, how it manifests itself, and its impact on workplace productivity and engagement. He’ll explain how emotional intelligence intersects with civility, how to frame and improve civility as a soft skill -and the role that HR leaders can play in such. We encourage you and your organization to get involved today. A chiropractor by training, Steve ran his successful practice in Virginia for a number of years – seeing as many as 65 patients per day himself. He also developed two software patents in the area of claims cost containment. In 2014, he sold his practice and stepped into a leadership role in strategy for a national online consumer company. In 2017, he decided to get back into healthcare by creating a unique podcast for senior executive leaders called Red Hot Healthcare. It has become one of the fasting growing industry listens. Because incivility presents as a continually growing challenge in business and many other facets of our society, Walk the Ridge got our attention. For complete show notes, please check out www.hrstudiopodcast.com/steve-ambrose.

Neen James helps companies implement strategies around how to avoid distractions, stop interruptions, prioritize daily objectives, and get people to learn how to say ‘no’ to all those things that prevent them from reaching their goals.  Neen is the author of nine books including Folding Time and her most recent book, Attention Pays.  In 2017 she was named one of the top 30 leadership speakers by Global Guru.  She has worked with companies like Viacom, BMW, Pfizer, Comcast and the FBI, among others.  Neen’s background is in learning and development and managing teams, and she has worked in banking, telecom and the energy industries. For all show notes please visit www.hrstudiopodcast.com/neen-james.            

In his career, Tony Moore has worked in four different turnaround environments and led the people side of five mergers, personally turning company cultures around and driving results within organizations by focusing on culture. It has placed him in the unique position of understanding and valuing culture as the key to organizational performance. Through his experience designing and implementing culture, Tony now serves as a culture architect to organizations. He is also an author, trainer, speaker, experienced developer and seasoned HR professional.  In this episode, Tony explains what is meant by “Culture in 4D”, why culture is critical to achieving organizational results, and the relationship between engagement and culture. He offers HR leaders his insights to why and how to build strong cultures, including how to make the case to organizational leaders for engaging employees in culture change initiatives.  For all show notes visit www.hrstudiopodcast.com/tony-moore.  

Todd Henry is the founder of Accidental Creative, a company that helps creative people and teams become prolific, brilliant, and healthy.  He regularly speaks and consults with companies and teaches leaders and organizations how to establish practices that lead to everyday brilliance.  Todd has written four books and speaks internationally on productivity, creativity, leadership, and passion for work.  His latest book, Herding Tigers:  Be the Leader That Creative People Need, talks about a different skill set than what most management books offer.  Todd provides some blueprints to help managers become the better leaders that their teams need. For all show notes, please visit www.hrstudiopodcast.com/todd_henry.  

   Michael Bungay Stanier joins HR Studio Podcast for Part 2 of our conversation on coaching and adopting coach like behaviors. Be sure to listen to Episode 50: How to Shift to a Coaching Culture with Michael if you missed Part 1. In this episode, Michael shares insights into why managers resist coaching, how to overcome their objections, and how to build coaching habits in your organization. He outlines three dysfunctional organizational roles and the one that HR tends to play to its detriment. He’ll share his tips for avoiding the “Drama Triangle” and adopting more ‘coach-like’ behaviors.  Michael is the founder of Box of Crayons, a company he started in 2002, which is best known for teaching managers how to do ten-minute coaching to build stronger teams and get better results. Michael has authored several books including The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever which has sold almost 400,000 copies and is the number one coaching book on Amazon. Michael also authored Do More Great Work, and some of his writings have appeared in Business Insider, Fast Company, Forbes, The Global Mail and the Huffington Post. But it has not all been glorious. He was banned from his high school graduation and sued by one of his Law School lecturers for defamation.

How do you create a coaching culture within an organization? Michael Bungay Stanier, Founder of Box of Crayons in 2002, teaches ten-minute coaching and joins us to answer this question. In the first of back to back episodes, Michael describes the three components of corporate culture; the steps involved in building new habits; and how to shift an organization from its current culture to a culture that embraces and practices good coaching habits. Michael is the author of The Coaching Habit: Say Less, Ask More and Change the Way You Lead Forever. A Canadian Coach of The Year, he is a top 10 Global Guru in Coaching and a Rhodes scholar.  For all show notes, please visit www.hrstudiopodcast.com/michael-bungay-stanier