Public Sector Future

Joe Whittinghill is the Chief Learning Officer at Microsoft, where having a growth mindset is at the heart of the organization's culture, and key to its  success. He joins host Olivia Neal to share his lessons in building a learning culture across 220,000 employees, based in 115 different countries. Joe shares practical insights as well as perspectives on the neuroscience of learning and the role of AI, to help us keep up to date at a time when pace of change has never been quicker. Click here for transcript of this episode.   Click here for the corresponding blog post for this episode.   Olivia Neal [host] |  LinkedIn   Joe Whittinghill [guest] |  LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes.  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/. 

Ima Okonny is the Chief Data Officer at Employment and Social Development Canada. Ima leads work across the department of 40,000 people to better understand and use data to deliver services to Canadians. In this episode she joins host Olivia Neal to discuss foundational data platform approaches, responsible use of AI, and how she's building data literacy right across the organization.  Click here for transcript of this episode.   Click here for the corresponding blog post for this episode.   Olivia Neal [host] |  LinkedIn   Ima Okonny [guest] |  LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes.  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/. 

Lt. Gen. Alan Lynn (Ret.) is the former Commander of the US Defense Information Systems Agency. He began building his expertise in military communications early in his career, and this developed through roles which took him around the world, including NATO communications, peacekeeping operations in Bosnia, and communications for the US in the Pacific. Lt. Gen. Lynn joins guest host AT Ball to share his insights on establishing cyber as domain, the role of technology in collaboration and communication, and the importance of understanding the needs of those in the field.   Click here for transcript of this episode. AT Ball [host] |  LinkedIn  Lt. Gen. Alan Lynn (Ret.) [guest] |  LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Click here for additional links and information on this episode with Lt. Gen. Alan Lynn (Ret.). Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.   

Fabio Correa Xavier is the CIO of the Court of Accounts in the State of São Paulo, Brazil, and he has led his team to be early and enthusiastic adopters of Gen AI. The Court of Accounts oversees government spending of over $100bn, for the State which has a population of 44 million. It is critical that the people of São Paulo can trust how public funds are being used, and the Court of Accounts play a core role in ensuring this happens. In this episode, Fabio talks with host Olivia Neal to explore how using Gen AI has enabled them to actively improve how public funds are overseen and managed.  Click here for more information on the Court of Accounts, São Paulo. Click here for transcript of this episode.  Olivia Neal [host] |  LinkedIn  Fabio Correa Xavier [guest] |  LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Click here for additional links and information on this episode with Fabio Correa Xavier. Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.   

As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people. Click here for more information about the City of Kelowna and their conversation.  Click here for transcript of this episode.   Olivia Neal [host] |  LinkedIn   Jazz Pabla [guest] |  LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/. 

Rich Corbridge is the Chief Digital and Information Officer for the UK's Department for Work and Pensions (DWP), the UK's biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Rich Corbridge [guest] | LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Join the Microsoft Ability Summit to learn more about how the newest tech can bridge the accessibility divide. Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts. 

Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Marie Odile Lognard [guest] | LinkedIn  Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be)  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts. 

Robyn Scott, the CEO and Co-founder of Apolitical joins host Olivia Neal as they discuss the findings of a new report on generative AI in the public sector. Using examples from Japan, Canada and Portugal, they explore the potential for generative AI to transform government operations. Robyn shares the lessons other public sector organizations can learn from these leading examples, and the ‘balance towards optimism' of public servants.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Robyn Scott [guest] | LinkedIn  Read the report: Transforming Public Sector Services using Generative AI  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Apolitical  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/ 

In this episode, guest host AT Ball interviews General Bob Brown, President of Association of the United States Army (AUSA), exploring the evolving role of digital tech in defense. The conversation emphasizes the impact of technologies like AI, cloud solutions, and collaboration across sectors. General Brown highlights the need for talent development and education, emphasizing AUSA's role in navigating the shift to a more digitally-driven military landscape. The episode provides valuable perspectives on the intersection of technology, security, and collaboration in the defense sector, offering a glimpse into the future of digital transformation in the public sector. Click here for transcript of this episode. AT Ball [guest host] LinkedIn Olivia Neal [host] | LinkedIn   AUSA Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

Jonathan Cassar, the Chief Technology Officer and Head of Information Security at the Malta Information Technology Agency (MITA), provides insights into global cybersecurity trends and their implications for the public sector. He discusses strategies to bolster cybersecurity in government and critical infrastructure, approaches to tackling the cybersecurity talent shortage, the integration of human expertise with technology to combat threats effectively, and best practices for automating security operations in government. Olivia Neal [host] | LinkedIn   Alvaro Vitta | LinkedIn Jonathan Cassar | LinkedIn MITA Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts   

Sami Khoury is the Head of the Canadian Government's Centre for Cyber Security. As Canada's technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country's cyber assets and to lead Canada's federal response to cybersecurity events.  Olivia Neal [host] | LinkedIn   Alvaro Vitta | LinkedIn Sami Khoury | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

Cybersecurity stands at the forefront of global concerns in a dynamic realm where technology constantly evolves. Recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Microsoft CVP of Customer Security and Trust at Microsoft, delve into the cybersecurity insights gleaned from the 2023 Microsoft Digital Defense Report (MDDR) and the pressing need for collaboration between public sectors and private industries to navigate this evolving landscape effectively. Olivia Neal [host] | LinkedIn   Alvaro Vitta Alvaro Vitta | LinkedIn Tom Burt Tom Burt | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts   

 India's digital transformation journey has relied on the power of strategic thinking, collaboration, and innovative solutions. Microsoft Digital ID lead Colleen Elliott and Dr. Pramod Varma, an expert in the field of digital public infrastructure and former Chief Architect of India's Aadhar digital identity program, explore how India overcame significant challenges to pave the way for a thriving digital ecosystem and its digital identity program that has successfully covered more than 1.3 billion people. Click here for transcript of this episode.  Olivia Neal [host] | LinkedIn   Colleen Elliott [guest host] | LinkedIn  Dr. Pramod Varma [guest] | LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts  

Join guest host Colleen Elliott as she engages in a compelling conversation with Dr. Joseph Atick, Executive Chairman of ID4Africa. Together, they delve into the impactful work of ID4Africa, a pioneering movement dedicated to propelling digital identity adoption across the African continent. Explore their insights into the evolving landscape of identity in the age of digital innovation and its promising future. Olivia Neal [host] | LinkedIn  Colleen Elliott [guest host] | LinkedIn Dr. Joseph Atick [guest] | LinkedIn ID4Africa Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal talks with Dr. Sheila LeBlanc, Associate Vice President for Continuing Education at the University of Calgary. They explore the role of lifelong learning, how demands from students and local businesses are changing, and ways in which using data can improve student success. Olivia Neal [host] | LinkedIn  Dr. Sheila LeBlanc [guest] | LinkedIn University of Calgary Continuing Education Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Washington State is leading the way in using new technologies to engage students and build digital skills. In this episode, host Olivia Neal talks to Superintendent Chris Reykdal to learn how they have adopted programs like ‘Coding in Minecraft' to build interest and excitement, and to develop the foundations for students' future success. Olivia Neal [host] | LinkedIn  Chris Reykdal [guest] | LinkedIn Washington Office of Superintendent of Public Instruction Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal talks to Her Excellency Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top. Olivia Neal [host] | LinkedIn  HE Ohood Khalfan Al Roumi [guest] LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal talks with Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology. Olivia Neal [host] | LinkedIn  Geoff Connell [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts.

In this episode, host Olivia Neal speaks with Ian Bell, CEO of the UK's Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data, and technology to enable UK policing to better protect the communities it serves. Olivia Neal [host] | LinkedIn  Ian Bell [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal speaks with Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age. Olivia Neal [host] | LinkedIn  John Price [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County. Olivia Neal [host] | LinkedIn  Dan Munsey [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology. AT Ball [host] | LinkedIn Ann E. Rondeau [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal meets Professor Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project, which outlines the impacts and opportunities for tax operations of emerging technologies such as cryptocurrencies, blockchain, and artificial intelligence. Olivia Neal [host] | LinkedIn  Dennis Post [guest] | LinkedIn Dennis Weber [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. Gulsanna shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war. Olivia Neal [host] | LinkedIn  Gulsanna Mamediieva [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, the second of our Defense and Intelligence mini-series, guest host AT Ball talks to Perry Smith of Myriad Technologies. Perry shares an inside look into technology that enables secure collaboration between defense organizations.  AT Ball [host] | LinkedIn  Perry Smith [guest] | LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

In this episode, host Olivia Neal introduces Microsoft's AT Ball, who will be guest hosting January's mini-series on Defense and Intelligence. AT's first guest is Robert Clifford, Chief Digital Officer for BAE Systems, Maritime and Land Division. They discuss how digital engineering with agile approaches and cloud-enabled technologies can help achieve mission outcomes.  AT Ball [host] | LinkedIn  Robert Clifford [guest] | LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

Tom Wright is the CEO of the Regional Plan Association, an organization that brings together research, communities, and politicians to help plan the New York metropolitan region. He joined Future of Infrastructure host Jeremy Goldberg for a discussion of what they've learned by taking the long view of city and regional planning. Tom Wright RPA | Regional Plan Association Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Dan Zarrilli, Special Advisor for Climate & Sustainability at Columbia University, and former Chief Climate Policy Advisor in the New York City Mayor's Office, joins Future of Infrastructure host Jeremy Goldberg to talk about lessons learned from Hurricane Sandy and how New York City committed to a comprehensive approach to infrastructure that helps mitigate the impact of climate change and extreme weather. Dan Zarrilli | LinkedIn "New York City's Former Top Climate Official on the Lessons of Hurricane Sandy" Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal welcomes Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft. The co-authors share insights from their paper on How to Use Building Blocks for a Successful Digital Transformation Strategy.  Olivia Neal [host] | LinkedIn   Andrew Cooke [guest] | LinkedIn  Ashleigh Sinclair [guest]   Download the Building Blocks paper  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals, and the importance of innovation in tax and customs operations. Steve Barr [host] | LinkedIn  Mick Connolly [guest] | LinkedIn HM Revenue & Customs Learn more about how Microsoft supports Public Finance organizations Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

On the first episode of our Public Finance mini-series, Jeff Saviano, the Global Tax Innovation Leader for EY, tells host Olivia Neal about the intersection of tax and innovation and shares what he sees in the future of public finance. Olivia Neal [host] | LinkedIn  Jeffrey Saviano [guest] | LinkedIn Learn more about how Microsoft supports Public Finance organizations. Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts.

How can governments manage and improve their cybersecurity and compliance? On the third episode of our cybersecurity mini-series, GovTech's Yeo Beng Huay explains how her team are using agile approaches to policy making, automation, and training to help agencies manage cybersecurity and compliance in the transition to cloud.   Alvaro Vitta [host] | LinkedIn  Yeo Beng Huay [guest] | LinkedIn GovTech Singapore Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

On the second episode of our cybersecurity mini-series, Dr. Marcus Thompson talks with guest host, Alvaro Vitta about military lessons on cyber defense. He shares best practices for protecting sensitive data and why making risk-based decisions is so important. Alvaro Vitta [host] | LinkedIn  Marcus Thompson [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Host Olivia Neal introduces Alvaro Vitta, Microsoft's Worldwide Public Sector lead for cybersecurity. October is National Cybersecurity Awareness Month and we're dedicating a set of Public Sector episodes to exploring this topic. Alvaro's first guest is Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft. Tom discusses working with the government in Ukraine on cyber defense and how public sector organizations can be better prepared for future attacks. Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Alvaro Vitta [host] | LinkedIn  Tom Burt [guest] | LinkedIn Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Denice Ross is the Chief Data Scientist in the White House Office of Science and Technology Policy. In our discussion, she shared a behind-the-scenes look into how data can be used to measure equitable investments and their outcomes with funding from the Bipartisan Infrastructure Law. “What makes me really excited about this infrastructure law is not just how much money it is, or the drumbeat of all these great funding opportunities coming online, but that these investments are being rolled out with equity as a top priority. And that's ensuring that underserved communities have fair access to these resources," Denice Ross. USAjobs.gov Grist.org Denice Ross | LinkedIn Jeremy Goldberg | LinkedIn | Twitter Microsoft Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

What does global investment in infrastructure mean for the workforce? Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, and how we can expect the job market to shift in coming years. Karin Kimbrough LinkedIn's Economic Graph -- A digital representation of the global economy Bennett Institute for Public Policy at the University of Cambridge Jeremy Goldberg | LinkedIn | Twitter Microsoft Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Ratna Amin, Project Director for the City Administrator Office at the City of Oakland joined us to discuss how civic organizations are pushing governments to get transit infrastructure right – and the complexity of defining success. “Let's revisit things because if we spend billions of dollars on the wrong projects, we are wasting our precious talent and resources, but we're missing out on what we might actually be needing to serve people on the ground. Today's needs are more known, and we should meet them," Ratna Amin. City of Oakland Ratna Amin Jeremy Goldberg | LinkedIn | Twitter Microsoft Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Alice Charles is the former Lead for Cities, Infrastructure & Urban Services at the World Economic Forum and brings a truly global perspective and decades of experience to our discussion of infrastructure and its impact. In this conversation, we talked about infrastructure needs around the world, and what kind of investments we need to make to close the gap. “We also have to recognize that we have an enormous infrastructure gap. And if we are to transition our infrastructure to withstand the worst effects of climate change, then we need to invest very significantly in our infrastructure.” World Economic Forum Alice Charles Jeremy Goldberg | LinkedIn | Twitter Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Regional Transportation Commission of Southern Nevada CEO, MJ Maynard joined Jeremy Goldberg to share how a collaboration between public agencies and technology companies helped make their roads safer. “Our mantra here at the Regional Transportation Commission is, without facts and data, you're just another person with an opinion.” Regional Transportation Commission of Southern Nevada Jeremy Goldberg | LinkedIn | Twitter Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

In this episode, host Olivia Neal speaks to Rear Admiral António Gameiro Marques, Director General of Portugal's National Security Authority. We learn about Portugal's approach to security in the cloud and their development of controls and approaches for protecting restricted data. Olivia Neal [host] | LinkedIn | Twitter  António Gameiro Marques [guest] | LinkedIn  Learn more about the National Security Authority of Portugal  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is working. Infrastructure Western Australia Jeremy Goldberg | LinkedIn | Twitter Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts

Seleta Reynolds, former GM of LADOT, joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems.  Los Angeles Depart of Transportation Jeremy Goldberg | LinkedIn | Twitter Public Sector Center of Expertise Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts