Podcasts about duck creek technologies

Live from CultureCon, Jasmine Bellamy chats with Amy Bayer, the HR pro who believes "Everyone Owns Culture." With over 20 years in HR, Amy shares how Duck Creek Technologies thrived when employees took the lead in shaping culture—from creating a women's Resource Group to launching a Culture Ambassador Program. Learn how these initiatives boosted connection, leadership skills, and excitement, even in a virtual world! Additional Resources: Follow The LOVING Leader on LinkedIn CultureCon 2025 CultureCon on LinkedIn Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Shared Responsibility: Culture should not rest solely on HR; it requires engagement from all organizational levels. Grassroots Movements Work: Employee-led initiatives, such as the Women's Resource Group, can lead to deeper engagement and new career paths. Virtual Work Adaptation: Duck Creek's pivot to virtual work demonstrated that strong culture doesn't need an office to thrive. Leadership Development: Initiatives like the Culture Ambassador Program create spaces for employees to develop leadership skills and foster belonging.

Welcome to the Identity Jedi Show! In this captivating episode, hosts David and Sameer engage with industry leaders to explore the multi-faceted world of identity and access management (IAM). Special guests include Mohan Gajula from Duck Creek Technologies and delve into the transformative trends and strategies in identity management. From Okta's expansion into IGA and PAM to decade-spanning career lessons, our guests share their journeys and critical insights on selecting the right IAM solutions, overcoming directory infrastructure challenges, and maximizing business efficiency through well-implemented IAM strategies. We also discuss practical advice for new managers, upcoming events like Identiverse, and the importance of community engagement. Whether you're new or seasoned in the IAM space, this episode is packed with valuable information and actionable advice. Don't miss out on this deep dive into identity, security, and the passion that drives the industry forward! Like, rate, and subscribe to the Identity Jedi Show for more insightful episodes. Newsletter: www.theidentityjedi.com Identity Jedi University: https://www.iamdavidlee.com/identity-jedi-mastery-program 00:00 Introduction and Welcome 02:46 Guest Introduction and Background 05:03 Discussion on Identity and Access Management 07:16 Product Selection and Implementation 14:49 Challenges and Successes in IAM 19:18 Learning from Mistakes 19:49 The IAM Directory Disaster 21:45 The Importance of Identity in Business 23:11 Justifying Business Value 25:08 Phase One Implementation 33:36 Advice for New Identity Managers 35:10 Upcoming Events and Final Thoughts

What's the secret sauce to building a culture that sticks? According to Amy Bayer, Global Director of DE&I, Employee Engagement & Culture, at Duck Creek Technologies, it's not some magic bullet—it's your people. In this episode, recorded live at CultureCon 2024, Amy sits down with Nikki to talk about how Duck Creek has created a people-first culture that thrives in a fully remote world. Spoiler alert: it's not about big budgets or fancy tools. It's about empowering employees to own culture—every single one of them. Additional Resources: Connect with Amy Bayer on LinkedIn Connect with Nikki on LinkedIn  Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network  Key Takeaways:  Everyone Owns Culture: Culture isn't just driven by HR or leadership—it thrives when everyone has a role and feels empowered to contribute. Flexible First Approach: Duck Creek's ‘flexible first' policy prioritizes trust and allows employees to work in ways that best suit their lives, which fosters engagement and balance. Programs Without Big Budgets: Building an engaged culture doesn't require massive resources. Start small, stay intentional, and leverage the creativity of your team.

On this episode of The Insuring Cyber Podcast, two guests explored recent trends that are shaping the InsurTech industry. Damon Stafford, president and CEO of Alpine Intel, spoke … Read More » The post EP. 91: Leveraging Tech Tools for Insurance Decision-making appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, two guests explored recent trends that are shaping the InsurTech industry. Damon Stafford, president and CEO of Alpine Intel, spoke … Read More » The post EP. 91: Leveraging Tech Tools for Insurance Decision-making appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, two guests explored recent trends that are shaping the InsurTech industry. Damon Stafford, president and CEO of Alpine Intel, spoke … Read More » The post EP. 91: Leveraging Tech Tools for Insurance Decision-making appeared first on Insurance Journal TV.

Today we're going to talk about the role of product leaders in shaping the customer experience, and how continuous learning and continuous improvement help build great product teams. To help me discuss this topic, I'd like to welcome Jess Keeney, Chief Product Officer at Duck Creek Technologies. Resources PartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding! Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/ For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Today we're going to talk about the role of product leaders in shaping the customer experience, and how continuous learning and continuous improvement help build great product teams. To help me discuss this topic, I'd like to welcome Jess Keeney, Chief Product Officer at Duck Creek Technologies. Resources PartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding! Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/ For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Duck Creek Technologies talks about the continued importance of robust corporate cyber risk management protocols as the cyber insurance market evolves.

US stocks were mixed Monday. Plus, AstraZeneca will buy CinCor Pharma, John Deere will let farmers do their own repairs, and Duck Creek Technologies goes private.

US stocks were mixed Monday. Plus, AstraZeneca will buy CinCor Pharma, John Deere will let farmers do their own repairs, and Duck Creek Technologies goes private.

We connect with Sage Milton, the social impact leader at Duck Creek Technologies, a leading provider of comprehensive P&C insurance software and services for insurers of all sizes worldwide. With almost 1,800 employees globally, Duck Creek Technologies is a remote-first company that is committed to diversity, equity & inclusion as a community of one – One Duck Creek. Through their CSR programme, Duck Creek Gives Back, Sage and her team are able to reach employees around the world by engaging them in volunteering and giving. Within this episode, we hear from Sage about how Duck Creek digitally connects their dispersed team through CSR by sourcing remote-first volunteering activities, rallying local ambassadors to champion their program, partnering with relevant organisations that have a presence globally, and bringing employees together in one virtual space dedicated to doing good.

What tone should an incoming CMO hope to set in their first few months on the job? Jeff Winter, the Chief Marketing Officer at Duck Creek Technologies, says that building a “team culture” was a top priority when he joined the insurance software provider last year. Tune in to hear Jeff's takes on how a marketing leader can help build a great team.Tune in to learn:How Jeff built a “team culture” at Duck Creek (8:00)Jeff's approach to aligning marketing with sales (26:41)Why Jeff is not a fan of spreadsheets (22:25)About Jeff's experience as a professional basketball player in Israel (25:30)Mentions:Salesforce“MarTech Interview With Jeff Winter, CMO at Duck Creek Technologies”“Insurance Technology: Aon and Paypal, Applied Systems, and iink Address Digital Payments”Marketing Trends is brought to you by Salesforce Marketing Cloud. For more great marketing insights, sign up forThe Marketing Moments newsletter. You'll get ideas to help you build better customer relationships, invites to upcoming events, and access to the latest industry research. Subscribe at https://sforce.co/MarketingMoments

In this episode, we are joined by Parker Hall. Parker currently works at Duck Creek Technologies in Bolivar, Missouri. In this episode, we talk through how he knew he wanted to work for Duck Creek, becoming an entrepreneur, and handling technology as a Christian. We finish with drafting who we would want to start a business with.To connect with Parker, you can reach him through the following links: Instagram: @parkerbradleyhermanhallEmail: parkerbradleyhall@gmail.comCompany Site: Nexsto.comIf you find this content valuable, please rate, review and subscribe. Here are some links to do that: Apple PodcastsSpotifyIf you want more information concerning PHIT Movement or services, head over to our website. www.phitmovement.comTo keep up with updates, news and everything in between, follow us on social media: Instagram - @phitmovement - Noah - Emmanuel Facebook - PHIT Movement - Emmanuel - NoahAudea - PHIT Movement Channel

Dr. Nag Vaidyanathan, Ph.D. is Chief Technology Officer and EVP at Duck Creek Technologies (https://www.duckcreek.com/), a leading provider of core system solutions to the Property and Casualty and general insurance industries, where via the company's enterprise software-as-a-service solution, pioneering digital transformation, insurance carriers are able to navigate uncertainty and capture market opportunities faster than their competitors. Dr. Vaidyanathan is responsible for the execution of Duck Creek's current and emerging product roadmaps while ensuring the adoption of proven software development patterns, architecture standards and frameworks. He is a senior IT leader who loves to work in the intersection of diversity of people and what they bring to work, ways of working, infrastructure, and different technology landscapes. Previously, Dr. Vaidyanathan was accountable for all application delivery and operations, digital transformation, infrastructure, IT security, and data at OneMain Financial as part of their Executive team. He also served roles at both Allstate and Dansk Bank. Dr. Vaidyanathan serves as a Board advisor for the Indo-American Community services organization to run programs serving the Indo-American community across the country, and as a member of the Board of Pratham, Chicago chapter, serving underprivileged kids in India. Dr. Vaidyanathan also serves as a mentor via the Menttium Corporation and engages in different mentoring events as a way of giving back. Dr. Vaidyanathan has his PhD from Copenhagen Business School, Department of Digitalization, an MTech in Engineering Management form Manipal Institute of Technology, and an MBA, in Finance and Strategy, from DePaul University.

In this episode of The Insurance Technology Podcast, Reid speaks to Doug Roller, cofounder of Duck Creek Technologies, about creating the industry-leading company including the major players, hurdles and milestones, and all the hard lessons learned along the way. Turn up the volume and settle in to hear the whole story of Duck Creek Technologies from someone who was there from the beginning. Episode Highlights·         The beginning of Duck Creek (1:20) ·         The many people who impacted Doug's career (14:22)·         How Duck Creek Technologies got its name (32:22)·         Nuggets of wisdom for new insurtech owners (37:22)Insurtech Boston is back! Same city, great venue. Join us May 7th, 2024. Visit insurtechboston.com for more info and to grab your tickets.

In this episode of The Insurance Technology Podcast, Reid speaks to Doug Roller, cofounder of Duck Creek Technologies, about Doug's childhood in Texas, how he got into insurtech, and the creation of Micro-Magic Systems, one of the first comparative raters. Tune in to hear how just a bit of magic and a lot of passion and curiosity helped build one of the largest insurtech companies today.Episode Highlights·         A little history on Doug (2:56)·         Cluckers meetings (20:55)·         How Doug ended up in insurance (23:44)·         The creation of Duck Creek Technologies (36:11)Insurtech Boston is back! Same city, great venue. Join us May 7th, 2024. Visit insurtechboston.com for more info and to grab your tickets.

Kerridge, the newly appointed CEO of Hiscox USA, has a proven track record of building successful and profitable businesses during his career. Having joined Hiscox in 1996, he created Hiscox's first direct online business in the UK; initially for home insurance and then for commercial clients. In 1999, Kerridge started Hiscox's first direct-to-consumer online business in the UK, leaving it in 2009 with a market-leading position in the small business and affluent homeowner's insurance arena. Kerridge then relocated from London to New York to oversee the launch and development of Hiscox's US digital small business operation. Kevin Kerridge was executive vice president of the direct and partnership division at Hiscox USA, the US arm of the global specialty insurer. He guided Hiscox's effort to reinvent small business insurance in the US, delivering it through a best-in-class online and service center delivery model. Hiscox had first mover advantage when it launched the service in 2010 and is now focused on stretching its lead and capitalizing on the almost $200 million invested so far in the technology, marketing and service center. Under Kevin's leadership, Hiscox reinvented small business insurance in 2010 when it launched the first online direct-to-consumer business insurance platform in the US – which now serves over 500,000 small business policyholders. Kevin has deep expertise at the intersection of technology and risk as it relates to starting, growing and protecting a business. He has received numerous industry accolades and is a sought after speaker on issues relating to small business and InsurTech. Highlights from the Show Kevin Kerridge is the CEO of Hiscox's US business, and has spent 26 years with the company, 22 of which have been building and running their digital businesses in the UK and US In 2009, after building the mid- and high net worth homeowners digital offering and then moving to small commercial, Kevin came to the US to build their direct, small business offering here For years, Hiscox had no carrier competition despite lots of analysts predicting other carriers would come into the digital, direct space any minute Kevin sees this as a supply-side problem because there were no carriers with huge market share who could move the market, and, despite customers searching for insurance and trying to buy direct, online, carriers didn't see enough payback to warrant making that move Hiscox saw this as an opportunity to avoid being stuck in the middle and have the chance to compete as a leader that owns a space, which they were able to do with a 10-year head start over InsurTech players and incumbents who are finally moving into the space It turns out, they are stuck in the middle, but it's between InsurTechs who didn't exist yet and incumbents who didn't move fast enough, giving them a huge head start on startups and incumbents Hiscox has had a much more open approach to distribution than many carriers, with Kevin often talking about the approach as "All roads lead to Hiscox" After investing hundreds of millions in the solution, they've ended up with great scale with over 500k customers and 130 brands they distribute through This openness is key because of how hard and expensive acquisition is, so you need partners, even if they may look like a competitor through another lens Small Business in the US is probably $130 billion, and no one carrier can have an expansive share there because it's too big for a single players, so having a network of collaborating partners is critical To take advantage of these opportunities takes thinking about insurance as a retail business would or you'll miss what the Small Business buyer needs Kevin says you should never forget the fact that you're an insurance company, and fast growth may be dangerous if you lose sight of underwriting and the need to make good underwriting choices Scale helps with the fix costs and loss smoothing, but it can't help with structural underwriting unprofitability New entrants help change the way incumbents think, which is so necessary Looking forward, Kevin sees that: People will keep underestimating the intermediated channel, especially as traditional distributors get on the digital curve There will be a lot of rethinking about small commercial products for the truly small businesses who are stuck with minimum premium coverage that's actually more than they need Simplification will still matter because SMB customers often need to be sure they are covered, but they're really looking for coverage to enable their ability to do business This episode is brought to you by Duck Creek Technologies (duckcreek.com) and their Conversations on the Creek podcast (duckcreek.com/podcasts). And by the the book series, The Future of Insurance: From Disruption to Evolution by Bryan Falchuk (future-of-insurance.com). Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of UPbeat Music, available to stream on Spotify, Apple Music, Amazon Music and Google Play. Just search for "UPbeat Music"

Today we're going to talk about the importance of diversity in leadership teams, and how this can translate to tangible benefits for organizations. To help me discuss this topic, I'd like to welcome Eva Huston, Chief Strategy Officer at Duck Creek Technologies.

Today we're going to talk about the importance of diversity in leadership teams, and how this can translate to tangible benefits for organizations. To help me discuss this topic, I'd like to welcome Eva Huston, Chief Strategy Officer at Duck Creek Technologies.

Robin Ganzert is President and CEO at American Humane, an organization dedicated to ensuring the welfare and safety of animals while strengthening the bond between them and humans. She is a global nonprofit executive and has been featured on CNN, World News Tonight, Fox Business News, and other notable media outlets. Robin is also an author, radio host, and the Executive Producer of the hit television show: Hallmark Channel's American Humane Hero Dog Awards. Her recent book, Mission Metamorphosis: Leadership for a Humane World, is an inspiration guide to increasing business revenue and efficiency while effecting positive change in the world. She is this week's guest on this episode of Love In Action, sponsored by Duck Creek Technologies. American Humane was founded in 1877 and is America's oldest national humane organization. They were behind every major advancement for animals and children from then to modern times, Robin claims. [6:46] Marcel asks Robin to explain the idea behind Mission Metamorphosis and why she wrote it. “We rebuilt this incredible crown jewel in America's humane movement, and I thought that story had to be told,” she responds. “Often, when people start working in a philanthropic organization, they're so in love with the mission that they forget there's a business that is needed behind running the mission. That's when they can lose their way. That story about marrying the mission to a business model was necessary to tell.” [14:59] You can have a great business strategy, but if your organizational culture is one that doesn't support the organization's mission, it will be all for naught, Robin advises. When people aren't inspired to do work that is noble and excellent, they lose their sense of pride, and the culture suffers. [19:46] Robin shares some of the tough decisions she's had to make over the years as leader of American Humane. “When you're a CEO, a leader, you have to have moral courage to make those tough decisions in the toughest times when you're really being tested, and you have to have a [strong] belief in the mission and your own vision,” she adds. [22:30] There were many institutional obstacles in Robin's professional journey by virtue of her gender alone. She talks about the challenges she faced being a woman in the Southern workforce. [26:40] While it's easier to break the glass ceiling in the nonprofit world, it doesn't mean it's a walk in the park. When Robin was hired at American Humane, there was a huge gap between her salary and the salary of the interim CEO. Robin also addresses the lesser-known acts committed against women leaders, including online sexual harassment. [32:05] “I believe that we can all build a more humane world for people, animals, and the world we share,” Robin remarks. “I would like everyone to join that effort.” [38:42]  A special thanks to our sponsor, Duck Creek Technologies for making the episode possible. Built for insurance, by insurance. Duck Creek Technologies offers the vision and tools you need to drive your business in 2021 and beyond. Visit www.duckcreek.com to learn more. Resources Robin Ganzert on LinkedIn | Twitter  AmericanHumane.org | RobinGanzert.com Mission Metamorphosis: Leadership for a Humane World

Colleen Ammerman is the Director of Gender Initiative at Harvard Business School. She has authored various articles and teaching materials on gender and work, and her research with Harvard Business School Alumni examines how race, gender, and other factors shaped their life and career experiences after grad school.  Her colleague is Boris Groysberg, Professor of Business Administration. He is the author of the award-winning book Chasing Stars: The Myth of Talent. A frequent contributor to Harvard Business Review, Boris has written more than 100 articles and case studies on how firms hire, engage, develop, retain, and communicate with diverse talents to create inclusive cultures. Their book, Glass Half Broken: Shattering the Barriers That Still Hold Women Back at Work, aims to peel open the curtain on the pervasive managerial actions and organizational obstacles that perpetuate the gender gap. They are joint guests in this week's episode of Love In Action, sponsored by Duck Creek Technologies. We've made high strides in the fight for gender equality for the last 10-15 years, Marcel says. The gap between the percentage of men and women in the workplace has been the lowest in history as of two years ago. However, women remain underrepresented in positions of authority, despite making up roughly half (and sometimes the majority) of the workforce. [1:32] “It can be easy to be a little cynical and pessimistic when you realize how far we have to go even though we've made so much progress,” Colleen comments. “But doing the research for the book made me feel inspired and hopeful, after talking to a lot of people who were committed to being change agents.” [10:02] “[In writing the book], we were trying to do something that would be [both] rigorous and actionable,” Boris shares. “We were determined to write a book that will have practical implications for organizations [and] managers. The other thing that we were trying to do was… see if we could actually get men involved in creating more diverse and more inclusive organizations. If the [specific] group of people is not involved [in that process]... we will only make minimalistic progress, at best.” [11:07] Colleen witnessed first-hand how many women's self-confidence had been chipped away when they realized their path to success was littered with seemingly impossible hurdles and obstacles. It's a loss of human potential, she adds. Even women with advantages like an education from Harvard were finding their paths blocked. [15:50] The main difference between men and women is sociological in nature, not biological, Colleen claims. Their behavior looks different, but if you investigate it, you will find that it's because they are experiencing a different environment, even on the same team or in the same organization. The difficulties women face in moving up the ranks is due to how they are treated, and not caused by gender makeup. [19:26] Women fall through the cracks in moving up the ranks at every level, according to Boris. It happens in hiring, integration, development, promotions, compensations, and across the board. “This cumulative effect is why we have organizations that still aren't very inclusive,” he remarks. “Additionally, many companies are more focused on the D in D and I. Diversity is about counting the numbers, but inclusiveness is about making the numbers count.” [29:27] A special thanks to our sponsor, Duck Creek Technologies for making the episode possible. Built for insurance, by insurance. Duck Creek Technologies offers the vision and tools you need to drive your business in 2021 and beyond. Visit www.duckcreek.com to learn more. Resources Colleen Ammerman on LinkedIn | Twitter Boris Groysberg on LinkedIn Glass Half Broken: Shattering the Barriers That Still Hold Women Back at Work

Naby Mariyam is Founder and CEO of Insuretech Startup Coverhero. Coverhero's mission is to deliver relevant, hyperpersonalised coverage in moments that matter to Millenials lifestyle. We call this moment based coverage for lifestyle and wellbeing. Coverhero is one of the most innovative insurtechs in Australia and New Zealand to watch for in 2018. Coverhero was part of the Qantas Avro Accelerator program. Coverhero was one of the 15 start-ups that got on first ever Tech Crunch start-up Battlefield In Australia. Naby Has 20 years of experience in research, Education, Management consulting and start-ups in the last 5 years. She Represented Australia at the G20 Young Entrepreneurs Summit in Berlin 2017. She is an advocate for Diversity of thought in technology and women in leadership. Highlights from the Show The idea for Coverhero was born out of a claim experience Naby had that did not go well, and left her looking for how to bring Insurance in the modern world The original idea was a recommendation engine, but in 2018, Naby went around the world to talk to insurers, reinsurers, VCs, etc to learn more and be sure what they were building would really solve a real problem Naby's background is from academia as a social scientist researcher, so she used her training to structure how she handled all of these conversations – 200-300 of them globally – using something called Grounded Theory She realized she had a solution, but didn't know what the problem was, so there was no Problem Solution fit She understood the consumer problems, understood the Big Tech trends, but didn't understand the issues within the Insurance industry itself, making it hard to figure out how to solve the overall issues The result was Coverhero's first product, Hustle, which solved a major financial insecurity issue for self-employed people in just 30 seconds They launched in 2020 in Beta, but the pandemic happened, and things didn't work as planned That meant they had to rethink their distribution strategy and channel This clarified what Coverhero is - a platform that embeds insurance across any other platform at the point of sale to empower the platform economy for personal lines of insurance (e.g. income protection, life insurance, home insurance, etc) They seek to put users in the middle so they can find the products they need, when they need them They have big announcements around Hustle in late 2021, and just made some around their smart home API, Luchi This has all come through a lot of iteration and evolution of the idea behind Coverhero as they've learned, tested and grown Rather than being about a specific product or product set, it's about how the intersection of Marketing Technology and Financial Technology can meet people's needs They realized through trying different products, you can't put a Bandaid on things that need re-engineering, so they had to start from scratch Naby sees it like dating, where when you have what people want, you don't have to try to find success Many of the products they had been thinking about would require huge marketing spend to drive demand, which they didn't want to do Once they had the ability to enable insurance sales in other platforms, the platforms approached them, offering low-cost acquisition where there was unmet demand instead of having to drive it They're building a global, universal API to democratize insurance, but not every market is ready for that as not every market is the same in terms of maturity of the gig economy, platform economy, creator economy, passion economy, etc. The platforms themselves are quite mature in Naby's eyes, as are the ways people use them; a major variability in each geography, though, is the regulatory framework Without solving for the needs of the buyer, the seller and the regulator, you won't succeed The shift toward self-employment, which MasterCard sees hitting 50% of all employment globally by 2023, was a trend Naby thinks was already in motion before COVID, but it was sped up Big Tech has allowed people to start a business and go to market in days Social Media allows people to create a following and market what they're doing These things remove barriers to entry and success As more people are self-employed, they need to become more financially and business literate because they can't rely on the corporate HR function at their job anymore, but many resources are coming to market to help with this Special thanks to Duck Creek Technologies and the Conversations on the Creek podcast for sponsoring this episode. Learn more and get the podcast at duckcreek.com/podcast. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of UPbeat Music, available to stream on Spotify, Apple Music, Amazon Music and Google Play. Just search for "UPbeat Music"

Duck Creek Technologies, Inc., Q4 2021 Earnings Call, Oct 14, 2021

IDT finds telecommunications gold dealing with customers other companies just don't understand. (IDT) CEO Shmuel Jonas sits down with us from the LD Micro Conference. NPR journalists say consumers have rising credit problems. But what does JPMorgan Chase (JPM) say? Software provider Duck Creek Technologies (DCT) struggles to find its footing and the company's guidance sparks a few questions. Catchmark Timber Trust (CTT) demonstrates how not to make an exit from a bad business deal. The Drill Down with Cory Johnson offers a daily look at the business stories behind stocks on the move. Learn more about your ad choices. Visit megaphone.fm/adchoices

  The Insurance industry is facing a need to change beyond any we've faced before. That thing is ESG. Environmental, Societal and Governance. While many in the industry are waking up to ESG, and some have been taking action for years, the industry as a whole needs to do more. The question is how, and how do we even think about it? In "The Future of ESG in Insurance," Bryan shares the three strategic ways of looking at the issue, and what we can do about it so we, as an industry, can move forward. Bryan Falchuk turns into the guest in this episode, with guest host Ema Roloff, to talk about this issue and the report he's just published on the issue. You can download the report for free at http://future-of-insurance.com/esg thanks to the support of Duck Creek Technologies.   Highlights from the Show We are facing a cliff when it comes to matters like Climate Change and many of the social issues If there is one theme that has become central to so many discussions in the Insurance industry lately, it is Environmental, Social and Governance, or “ESG”. It is not just about the future of Insurance, but the future of our economy, society, and planet overall. Given how large, complex, and hard to pin down to measurable specifics it can be, ESG is also an area many insurers struggle navigating. With the increased focus on ESG globally of customers, partners, governments, investors, and other key constituents, being able to navigate it successfully is becoming table stakes. That focus is only sharpening. With the new report from the United Nations' Intergovernmental Panel on Climate Change (IPCC) that was released on 9 August, 2021, the alarm bell on the environment is ringing louder than ever. As the UN called it, this is a “code red for humanity.”  And Climate is only on one component of ESG. ESG encompasses a much broader set of ideas and issues that must be addressed, like" Diversity, Equity and Inclusion; Social justice; Governance and transparency; and more. Sometimes, these issues may be at odds with each other. For example, when making decisions for ecological reasons, we may lead to the displacing of people from their homes or their sole means of earning a living. Or it may be hard to get a clear picture of our performance or how to measure it, which can make it hard to comply with increasing reporting requirements from governments, regulators and rating agencies. Navigating the issue of ESG can be complex, interwoven and overwhelming. We need clarity and structure for how we, as an industry, can think about, develop and execute against our ESG goals. Bryan presents a three-part structure for the Insurance industry to think about ESG Corporate Citizenship - the power of our first party practices Investing in Change - supporting better outcomes through investments Enabling the Market - the impact of what we choose to insure In each of these areas, Bryan provides examples and guidance on how we, as an industry, can move forward proactively and effectively on the issue of ESG. You can access his piece on ESG, free thanks to support Duck Creek, at www.future-of-insurance.com/esg Mentioned in the episode is Ed Halsey, who you can follow on YouTube Ema's also worth following on LinkedIn This episode is brought to you by Medallia (Medallia.com), and the book series, "The Future of Insurance: From Disruption to Evolution" by Bryan Falchuk (future-of-insurance.com). Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of UPbeat Music, available to stream on Spotify, Apple Music, Amazon Music and Google Play. Just search for "UPbeat Music"

Robert Glazer is the founder and CEO of global partnership marketing agency Acceleration Partners. A serial entrepreneur, award-winning executive, and accomplished operator, Bob has a passion for helping individuals and organizations build their capacity and elevate their performance. Bob is a Wall Street Journal and USA Today international bestselling author of four books, his most recent being How To Thrive In The Virtual Workplace: Simple and Effective Tips For Successful, Productive and Empowered Remote Work. He is this week's guest on this episode of Love In Action, sponsored by Duck Creek Technologies. Marcel asks Bob about how he started his newsletter, Friday Forward. “I had a folder of just some quotes and some stories and things that I liked, so I started to fire off an email to my team… it's like spicy chicken soup for the soul [that] challenges you or pushes you to consider something… I don't know if anyone was even reading it but I was enjoying the process of thinking about these things and writing about them. And then 5 to 6 weeks later I heard from people that they really liked it… they were sharing it outside the company,” Bob shares. [5:58] People who oppose remote work may find themselves facing difficulties later down the line. “A notable CEO called remote work ‘an aberration that needs to be corrected as soon as possible,' yet when the company released their earnings for the quarter with employees remote, it was recorded as the single highest revenue and profitability in the history of the company,” Bob remarks. “So clearly, something is working.” [13:55] Managers aren't good at delegating, according to Bob. When a new manager comes in, they are rewarded for doing work, and their delegation skills suffer for it. [19:39] “When you get promoted to manager… you are now rewarded for how good your people are; you should be feeling that warm, fuzzy feeling when someone says ‘your team is crushing it,' not ‘you were crushing it.' You are the conductor, you're not playing the instruments,” Bob warns. [22:09] Marcel asks Bob what the secrets to his success are. “I try… to be consistent between what we believe, what we say, and what we do,” he responds. “I spent a lot of my time focusing on developing our people; it's what I enjoy. There's probably other aspects of being a CEO that I'm not as good at… I think what really frustrates people about leadership is people not being authentic,” he adds. [28:46] “My dominant core value is ‘find a better way and share it,'” Bob comments. “Self-reliance, respectful authenticity, long term orientation and health and vitality… I make decisions based on these things. The company values are own it, embrace relationships, excel, and improve.” [33:28] Leaders that want to reform their company culture should first work on their core values, Bob advises. “Figure out your personal core values and what the organization wants; be radically honest with the world about that and get the right people on board,” he says. [39:12] “I always find that [change] is not about committing to a huge [goal] on January 1st. I'm more likely to believe in the person that starts doing one or two little things than the one who says they're going to change their life and lose 30 pounds,” Bob muses. “I always say to do the 1% rule: do just one thing better. 1% a day in that direction rather than stressing yourself out making huge changes is more likely to give you better outcomes.” A special thanks to our sponsor, Duck Creek Technologies for making the episode possible. Built for insurance, by insurance. Duck Creek Technologies offers the vision and tools you need to drive your business in 2021 and beyond. Visit www.duckcreek.com to learn more. Resources Robert Glazer on LinkedIn How To Thrive In The Virtual Workplace: Simple and Effective Tips For Successful, Productive and Empowered Remote Work

As Chief Strategy Officer at Duck Creek Technologies, Eva Huston is responsible for building value for the technology and spearheading corporate strategy on a global scale. She is also an independent board member at E2open and previously served as CFO at Verisk Analytics, as well as Managing Director at JPMorgan. Eva is Marcel Schwantes's guest on this episode of Love In Action.  “I think that whenever you can bring your whole self [to work] ... you're just going to be better. Regardless of your background, everybody has something special to bring to the table,” Eva comments. [7:10] Marcel asks Eva to share lessons she learned moving up the ranks as a woman in a male dominated industry. “You'll hear that a theme in my career is that I would create a role that didn't exist... It's finding new ways to bring value to a company,” she replies. “I tried to look for creative ways to approach things and some ways that might be more traditionally female.” [10:11] Leading with love starts by seeing and honoring the people on your team, Eva says. You would think that you would automatically do that while spending time with them, but it's common to be around someone for a long time and still not truly see or honor them. Practical love starts when you look at who your team is, what motivates them, and what lies in their hearts. By doing that, you validate them as people. [17:37] “As you go up the leadership ranks, I think that you have to find ways to show your strength that are more indirect so people feel like they have that freedom to grow and flourish,” Eva shares. [21:38] Marcel asks Eva what leadership trait is the hardest to internalize and carry out. “Patience,” she responds. “It's hard for leaders because a person who views themselves as a leader wants to run forward and go fast and get things done. You almost have to counterbalance that with that patience and say like ‘Who's on my team? What do they have to bring?,' and ‘Let's not start running at a target before we know what we've got here.'” [26:32] It's hard to be soft, Eva claims, which is why soft skills are so hard to grasp. “That's just something that we as leaders have to realize: that being soft, being human, and being down to earth and approachable is what's going to make our businesses perform the best.” [30:42] A special thanks to our sponsor, Duck Creek Technologies for making the episode possible. Built for insurance, by insurance. Duck Creek Technologies offers the vision and tools you need to drive your business in 2021 and beyond. Visit www.duckcreek.com to learn more. Resources Eva Huston on LinkedIn Duck Creek Technologies | LinkedIn | Twitter

After months of planning, Duck Creek Technologies had all of its ducks in a row for its flagship customer event, Formation, set to launch in April 2020. You might guess where this story is going—Duck Creek had to cancel the event and look for a virtual solution, one that wouldn't let all its content go to waste and one that would be as powerful as most in-person events are for so many B2B brands.  In this episode, Senior Director, Global Marketing Lauren St. Amand shares how the insurance software company changed its course and developed vFormation, a digital engagement platform that was so much more than a virtual event. It was a solution to a world that would quickly become inundated with digital fatigue, a perfect lead-gen opportunity for Duck Creek partners, and, surprisingly, a way to reach more customers and prospects (and employees!) than ever before. This story is incredible—don't miss it! For full show notes and transcripts, visit https://renegade.com/podcasts/

Customers are demanding more personalized and meaningful experiences from their insurance carriers, and they’re willing to go as far as switching providers to get that experience. A recent survey found that three-quarters of insurance customers reported wanting more personalized offers, messages and recommendations from their insurance carrier. Delivering this type of experience requires carriers to better understand customer behaviors and leverage that knowledge to create deeper connections and better anticipate needs.  We recently spoke with Justin Silver, Senior Director, Solution Consulting at Duck Creek Technologies, about data-driven personalization and the impact it has on the insurance market. He explains what carriers have to gain from harnessing the right data and what’s on the horizon for data-driven personalization in the insurance space. To learn more, hit play.

The push to modernize really started happening instead of days or weeks, instead of the planned months. Abby Anderegg, Senior Director at Duck Creek Technologies, points out that these rapid innovations occurred specifically in the claims handling process. In the age of COVID, the number of face to face interactions had to be reduced.

Today's guest is someone with a long history of implementing technology into the Insurance Market. Bart Patrick, Managing Director, Europe for Duck Creek really understands the demands of the industry and the sometimes fractious and strained relationship with technology that it has had over the years. Well all of that is changing and this discussion is all about how that is going to come about. With the advent of cloud computing the industry finally has an opportunity to leave technology to the experts and simply get on with doing what it does best – market, transact and execute innovative insurance deals. In this brave new world, the software and systems we use are becoming simply a utility that we can avail ourselves of and don't have to own and maintain anymore. What's more the best platforms can now allow us to configure them in the way we want to work and let us plug in any of the tools we want to use to help us do our jobs better and compete in the marketplace. This is what people are describing as an ecosystem. But transitioning away from legacy systems that are in fact many systems all bolted together is not easy, particularly if we have limited budgets and the massively important requirement that nothing falls over while we are making the switch to the new way of working. Technical debt is the difference between what you should be spending on innovation and the amount of money you are spending on just keeping the old inefficient systems running. This talk explains how to get out of this debt. My role in this discussion is to be the layman with insurance knowledge and make sure Patrick doesn't get bogged down in technical jargon. Luckily Patrick is a great explainer who knows how to talk to insurance people. I recommend this podcast to anyone wanting to gain a broad understanding of what our legacy industry tech problems are, where the future lies and more importantly, how we are going to get there. Many thanks to Duck Creek Technologies for their support today. Find out more at: https://www.duckcreek.com/  

Mike is Duck Creek's chief executive officer and also serves on the Board of Directors. He brings more than 25 […]