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This episode is sponsored by Thuma. Thuma is a modern design company that specializes in timeless home essentials that are mindfully made with premium materials and intentional details. To get $100 towards your first bed purchase, go to http://thuma.co/eyeonai Visa's President of Technology, Rajat Taneja, pulls back the curtain on the $3.3 billion AI transformation powering one of the world's most trusted financial networks. In this episode, Taneja shares how Visa—a company processing over $16 trillion annually across 300 billion real-time transactions—is leveraging AI not just to stop fraud, but to redefine the future of commerce. From deep neural networks trained on decades of transaction data to generative AI tools powering next-gen agentic systems, Visa has quietly been an AI-first company since the 1990s. Now, with 500+ petabytes of data and 2,900 open APIs, it's preparing for a future where agents, biometrics, and behavioral signals shape every interaction. Taneja also reveals how Visa's models can mimic bank decisions in milliseconds, stop enumeration attacks, and even detect fraud based on how you type. This is AI at global scale—with zero room for error. What You'll Learn in This Episode: How Visa's $3.3B data platform powers 24/7 AI-driven decisioning The fraud models behind stopping $40 billion in criminal transactions What “agentic commerce” means—and why Visa is betting big on it How Visa uses behavioral biometrics to detect account takeovers Why Visa rebuilt its infrastructure for the AI era—10 years ahead of the curve The role of generative AI, biometric identity, and APIs in the next wave of payments The future of commerce isn't just cashless—it's intelligent, autonomous, and trust-driven. If you're curious about how AI is redefining payments, security, and digital identity at massive scale, this episode is essential viewing. Subscribe for more deep dives into the future of AI, commerce, and innovation. Stay Updated: Craig Smith on X:https://x.com/craigss Eye on A.I. on X: https://x.com/EyeOn_AI (00:00) Introduction (02:57) Meet Rajat Taneja, Visa's President of Technology (04:02) Scaling AI for 300 Billion Transactions Annually (05:27) The Models Behind Visa's Fraud Detection (08:02) Visa's In-House AI Models vs Open-Source Tools (10:54) Inside Visa's $3.3B AI Data Platform (12:29) Visa's Role in E-Commerce Innovation (16:24) Biometrics, Identity & Tokenization at Visa (21:14) Visa's Vision for AI-Driven Commerce
In this podcast episode, Nikhil Tania discusses the pressing issues surrounding masculinity, including the emotional struggles men face due to societal expectations and outdated beliefs. He emphasizes the need for men to embrace vulnerability, empathy, and nurturing, both for themselves and in their relationships.
January is in the books - interesting outcome. Let's work at Costco - wow! Fed is out with their rate plan - not confident in the future Fed Workers getting buyouts PLUS we are now on Spotify and Amazon Music/Podcasts! Click HERE for Show Notes and Links DHUnplugged is now streaming live - with listener chat. Click on link on the right sidebar. Love the Show? Then how about a Donation? Follow John C. Dvorak on Twitter Follow Andrew Horowitz on Twitter Warm-Up - January is in the books - interesting outcome - Let's work at Costco - wow! - Fed is out with their rate plan - not confident in the future - Fed Workers getting buyouts - The latest from the Just Kidding department... Markets - Investors Betting Trump will soften his stance on Tariffs - Trump playing chicken on weekends that other countries will bend - Some recovery after last Monday's beating - But the questions is - how long until global upheaval with all of these threats and bashing? Tariffs - Threats to Canada and Mexico - 25% across the board on Canada and Mexico - 10% in China - Blaming immigration, drugs and trade imbalance --- Oil could become an issue with Canada as they send us cheaper (dirty crude) - but several regions could see higher prices by 20% if these tariffs stick - After the close - Trump said at the White House Friday he would 'absolutely' put tariffs on the nation's EU allies. - 'You want the truthful answer or should I give you a political answer?' Trump said when asked about it – underlying his commitment to the issue. He said the tariffs on the EU would be 'very substantial,' without providing details. - Markets closed in the red Friday on this tidbit -------- Follow up - futures and markets off considerably before the open on Monday. 2%+ across the board. Oil UP. -------THEN - A PHONE CALL WITH MEXICO! PAUSE ON RATES FOR A MONTH (10am news) Bitcoin
Hemant Taneja, CEO of General Catalyst discusses the firm's evolution from an artisanal business to an enduring venture platform, focusing on operational rigor, fund size, talent strategy, and investments in companies like Stripe and Snap, while emphasizing the importance of responsible innovation and long-term industry transformations. —
While discussing Kal Ho Naa Ho's re-release:Nikhil: There's a moment where Shahrukh comes on screen. You just see his back, and the entire auditorium started hooting!Abhinandan: No one has had the kind of screen presence Shahrukh has since Amitabh Bachhan. Rajyasree: How about Akshay? (Abhinandan gives a pensive stare to Rajyasree) This and a whole lot of awful and awesome as Abhinandan Sekhri, Rajyasree Sen, and this week's special guest Nikhil Taneja discuss the series Freedom at Midnight, and the films The Substance and Kal Ho Naa Ho. Have something to say? Write to us at newslaundry.com/podcast-letters.Timecodes00:00 - Introduction06.52 - Topics 07:30 - Announcements 10:00 - Headlines18:00 - Mike Tyson- Jake Paul bout & boxing as a sport26:40 - Nikhil Taneja's Be A Man Yaar!38:05 - Freedom At Midnight01:06:00 - Letters01:08:20 - Kal Ho Naa Ho ReferencesSubscribe to NL-TNMSubrata Roy Sahara figures ‘Life Mantras' from TiharBe A Man Yaar!Kal Ho Naa HoFreedom At MidnightClick here to download the Newslaundry app on Android. And here for iOS.Produced and recorded by Priyali Dhingra and Aryan Mahtta, edited by Samarendra K Dash. Hosted on Acast. See acast.com/privacy for more information.
This week, we're revisiting an episode in which the focus is on Jay Jay's remarkable health journey & surviving prostate cancer, with special guest Dr. Samir Taneja. Dr. Samir Taneja is a urologist & surgeon who performed Jay Jay's prostate cancer operation in 2018. Jay Jay discusses why he finds it so important to educate yourself on any health concerns that are affecting your life, & shares his experience in doing so himself. Dr. Taneja shares his insight on prostate cancer diagnosis & methodology, and discusses the decisions that individuals who are diagnosed with prostate cancer have to weigh, differences between various treatments currently available, & why he finds active surveillance to be so important. Produced & Edited by Matthew Mallinger
Sameer Taneja has one of the most incredible stories we've ever come across; he was born into a working class family who were struggling to survive in Delhi in the 70s and had no connection nor interest in food, bar ensuring they could get enough on their plates to survive. However, Sameer fell in love with food and after finding a magazine with the legendary Pierre Koffmann on the cover, he vowed that'd he escape the country and move to London to become a classic french chef and eventually work for the great man. Well he was true to his word and after working for Chef Pascal Proyart at One-O-One he then moved to the iconic Waterside Inn by Alain Roux before eventually going to work for his hero Pierre Koffmann. However, not long after starting to work for Koffmann, the Chef approached Sameer and suggested that he stopped cooking French food and instead cooked the food of his Motherland, it made Sameer cry as all he wanted to do was impress Pierre; but this advise ended up changing his life and the London food scene forevermore..... --------- Download The Appetite app now and track your fav spots or places that you're dying to check out and book them easily all through the app - download it now. https://shorturl.at/yFXyK
"If there are two things that have been foundational to my journey, it's been learning, and it's been the importance of taking risk."Hemant Taneja, managing partner and CEO of General Catalyst, shares his insights on leadership, innovation, and the evolving role of venture capital in this episode of View From The Top, the podcast. In his conversation with Shantam Jain, MBA '24, on the Stanford GSB campus, Taneja reflects on his personal journey from a low-income household in Delhi to becoming a prominent figure in the venture capital world. The conversation delves into the challenges and opportunities in various sectors, including healthcare, defense, and AI. Taneja discusses the role of venture capital in fostering transformative companies. He also highlights the importance of aligning profit with purpose and the necessity of engaging with policymakers to navigate the complexities of emerging technologies.Stanford GSB's View From The Top is the dean's premier speaker series. It launched in 1978 and is supported in part by the F. Kirk Brennan Speaker Series Fund.During student-led interviews and before a live audience, leaders from around the world share insights on effective leadership, their personal core values, and lessons learned throughout their career.For a full transcript, visit the episode's page on the Stanford GSB website. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
HOW IS THE INDIAN E-COMMERCE TRANSFORMING? With the adoption of quick commerce, the launch of the latest GenAI technology, and the increasing purchasing power of GenZ, the Indian e-commerce industry is poised for transformation. In this episode of Matrix Moments, we analyse it further with Chirag Taneja, founder of GoKwik, a rapidly expanding e-commerce enablement startup, our founder Avnish Bajaj, who also launched one of India's pioneering e-commerce ventures, Bazee, and Rajat Agarwal, MD at Matrix Partners India (aka Z47).
On Take the Stage, presented by Haley Marketing, we bring you the BEST speakers, coaches, trainers, and strategic partners from across the staffing and recruiting industry every other week. More than your standard interview, each conversation is built off of a specific session or topic these industry thought leaders bring to conferences and audiences around the country. KEY MOMENTS Selling a staffing agency is a deeply personal decision that can be influenced by various factors such as retirement, the need for additional investment, burnout, or being approached by potential buyers. To attract attention from potential buyers, staffing firms should have a clear vision, strong value proposition, and a good reputation. The market for selling staffing agencies has been down, but there are still transactions happening, especially in the lower middle market. Preparation is key when considering a sale, and it's important to understand the valuation process, potential buyers, and how to maximize the value of the business. Customer concentration and the strength of the internal team are important factors that buyers consider. It's also crucial to maintain customer relationships and prepare the team for the transition. ABOUT THE SPEAKERS Brad Bialy (LinkedIn) Brad Bialy has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Akash Taneja (LinkedIn) Akash is a leading M&A specialist, focused exclusively on helping founders in all segments of the staffing industry in a successful exit of their business. From the professional staffing segments such as IT, Healthcare, Engineering, Life Sciences, Accounting & Finance, to Light Industrial, Admin/Clerical and Skilled Trades, Akash's focus for over 15 years has been on achieving the best outcome for his clients. In addition to his work with clients, Akash has spoken at numerous staffing industry conferences on the topics of mergers and acquisitions, valuations & related topics. If you're considering a potential exit now or at some time in the future, contact Akash at Momentum Advisory Partners to discuss how to position your business to maximize value!
In the latest episode of the non-award winning 'Having a NatteRR', Simon and David examine the case of Taneja v Phoenix Whirlpools Limited, which included an allegation that the Claimant being called the incorrect name on four occasions was an act of harassment and/or direct race discrimination. They also discuss whose weekend plans are best, with camping vs sleeping in a house, along with a teaser for the next episode: a fascinating explanation of initialism vs acronym.
GRACEcast - Discussions with the Global Resource for Advancing Cancer Education
Drs. Goodman, Phillips, Taneja, and Rajeeve discuss whether a patient's location can affect the treatments they can access and their overall prognosis.
GRACEcast - Discussions with the Global Resource for Advancing Cancer Education
Drs. Goodman, Phillips, Taneja, and Rajeeve discuss how to navigate treatment and Covid vaccination.
Has India's foreign policy undergone a change? The recent turn of events: Importing oil from Russia and more recently India and Iran have signed Long Term Bilateral Contract on Chabahar Port Operations and willing to handle the American warning, what has changed in India's stance globally? In this episode of the energonomics podcast, Richa Mishra speaks to Kabir Taneja, a fellow in the Strategic Studies Programme at the Observer Research Foundation, India, about the dynamics of the India-Iran ties and more. (Host: Richa Mishra; Producer: Renil S Varghese.)
In this conversation, we will examine Patient Liaison and follow-up. Pre-hospital clinicians are often just the first point of medical contact, so checking in throughout the rehabilitation allows clinicians and patients to close the loop on any unanswered questions and often is a chance to learn about things from the patient's perspective. This fosters continuous improvement by identifying strengths, weaknesses, and areas for improvement. Additionally, ongoing liaison both humanises patients and builds trust & rapport with clinicians and can bring closure for EMS personnel who often only witness the initial phase of patient care. Knowing patient outcomes and recovery status can improve job satisfaction. To do this we have Stuart Plumbley and Sarita Taneja with me. Stu is the Patient and Family Aftercare lead at Kent Surrey and Sussex (KSS) Air Ambulance Trust, Emeritus HEMS Paramedic, & Critical Care Paramedic (SECAmb). Sarita is the Patient and Family Aftercare Manager at KSS and was awarded Charity Staff Member of the Year at the Air Ambulances UK Awards of Excellence in 2022. KSS as a service can be found here: https://aakss.org.uk/
In celebration of Women's Day on March 8, Oncology Data Advisor hosted a live panel discussion in which the women of our Editorial Board and Fellows Forum share what the day means to them, progress that has been made in female representation in leadership roles, continued obstacles to overcome, and the value of encouraging and mentoring other women in the field.
As India moves to enforce its 'controversial' Citizenship Amendment Act (CAA), Senior Lecturer of Asian Studies at the University of Melbourne, Dr Pradeep Taneja, explains the possible political implications of this law.
In the dynamic realm of leadership, Vinit Taneja emerges as a seasoned guide, blending the principles of Tresonance, mindfulness, and conscious business. With a diverse professional journey, from multinational corporations to founding Tresonance Consulting, Taneja brings a unique perspective to coaching. Let's delve into his transformative coaching philosophy, exploring how he intertwines empathy, spirituality, and practical business acumen to shape leaders and organisations for holistic success. [00:30] - About Vinit Taneja Vinit, in his own words, is a Frientor. He is an Executive Coach, a Facilitator, Assessor and Trainer. He has worked with Johnson and Johnson, Gillette and Bharti Airtel. --- Support this podcast: https://podcasters.spotify.com/pod/show/tbcy/support
Energy Sector Heroes ~ Careers in Oil & Gas, Sustainability & Renewable Energy
Dive into the dynamic world of the energy sector on Energy Sector Heroes with our host, Michelle Fraser!
In this episode, Dr. Geo sits down with prostate cancer expert Dr. Samir Taneja from NYU Langone Medical Center's Department of Urology to discuss the state-of-the-art advancements in prostate cancer diagnosis and treatment. They delve into Dr. Taneja's pioneering work in utilizing MRI technology for accurately locating and biopsying prostate tumors and his development of MRI-guided focal ablative therapies. This discussion explores the evolution of prostate cancer diagnostics, from the inception and varied uses of the PSA test to the latest imaging and treatment techniques that promise less invasive patient options.Dr. Geo and Dr. Taneja discuss the future of prostate cancer diagnostics, touching upon emerging tools like micro-ultrasound and the potential of the VAPOR II trial to revolutionize patient care. Through this conversation, listeners will gain invaluable insights into how advancements in imaging and treatment dramatically improve the accuracy of prostate cancer diagnostics and patient outcomes, marking a significant leap forward from traditional methods to a new era of precision medicine in urology.___________Dr. Taneja's website: https://nyulangone.org/doctors/1386638187/samir-taneja VAPOR 2 study - https://nyulangone.org/news/perlmutter-cancer-center-urologic-oncologist-leads-national-trial-water-vapor-ablation-prostate-cancer ___________Thank you to our sponsors.This episode is brought to you by AG1 (Athletic Greens). AG1 contains 75 high-quality vitamins, minerals, whole-food sourced ingredients, probiotics, and adaptogens to help you start your day right. This special blend of ingredients supports your gut health, your nervous system, your immune system, your energy, recovery, focus, and, most things, aging. Enjoy AG1 (Athletic Greens).----------------Thanks for listening to this week's episode. Subscribe to The Dr. Geo YouTube Channel to get more content like this and learn how to live better with age.You can also listen to this episode and future episodes of the Dr. Geo Podcast by clicking HERE.----------------Follow Dr. Geo on social media. Facebook, Instagram Click here to become a member of Dr. Geo's Health Community.Improve your urological health with Dr. Geo's formulated supplement lines: XY Wellness for Prostate cancer lifestyle and nutrition: Mr. Happy Nutraceutical Supplements for prostate health and male optimal living.You can also check out Dr. Geo's online dispensary for other supplement recommendations Dr. Geo's Supplement Store____________________________________DISCLAIMER: This audio is educational and does not constitute medical advice. This audio's content is my opinion and not that of my employer(s) or any affiliated...
Recently, Genmab and AbbVie announced updated results of the phase 1/2 EPCORE™ NHL-1 clinical trial of epcoritamab (epco) for patients with relapsed/refractory follicular lymphoma. In this interview, Dr. Matthew Hadfield and Dr. Alankrita Taneja of the Oncology Data Advisor Fellows Forum speak with Dr. Tahi Ahmadi, Chief Medical Officer at Genmab, and Dr. Jacqueline Nielsen, Therapeutic Area Head for Hematology at AbbVie, about the significance of these results, the benefits of epcoritamab's subcutaneous administration, management of adverse events, and the future role of epcoritamab in the treatment landscape for follicular lymphoma.
Do you ever wish you had more control over your career path? Wonder how to make the most of opportunities within your current organisation? Together with Sonam Taneja, a seasoned career and change coach, we delve into portfolio careers, unpacking how you can take the reins of your own career development. We also share practical ways organisations can nurture their internal talent marketplaces, offering employees unique opportunities such as shadowing senior leaders or tackling projects outside their usual duties. Sonam and I explore the progressive concept of kaleidoscope careers and the seismic shift in workplace dynamics. We examine the ways technology has reshaped our work lives and why a linear career path no longer fits the bill. Tune in and redefine your idea of a successful career.About Sonam:https://uk.linkedin.com/in/sonamtanejaE: sonam@mirrorspeakconsulting.comABOUT ME - AYESHA MURRAYI'm an accredited career coach with over 20 years experience in the corporate world. Having experienced the working parent juggle first hand, I now coach people through their career and life challenges. WORK WITH MEI'm here to give you the confidence, self-belief and support to help you design a life that works for you and your family. Through tried and tested approaches, tools and methodologies, you'll leave the coaching process with clear direction, motivation and energy. If you'd like to find out more about how coaching could work for you, book a free 30 min call at https://calendly.com/ayeshamurraycoaching/discovery-call CONNECT WITH MEWebsite - www.ayeshamurray.comLinkedIn - www.linkedin.com/in/ayeshamurray75Instagram - www.instagram.com/ayeshamurray_coaching DISCLAIMERThe views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence.
In honor of World Cancer Research Day, members of Oncology Data Advisor's Editorial Board and Fellows Forum joined forces to share their passions for cancer research, discuss the recent and upcoming progress in their respective areas of study, and raise awareness for the tireless efforts being undertaken to advance cancer research.
Order 'Build, Don't Talk' (in English) here: https://amzn.eu/d/eCfijRuOrder 'Build Don't Talk' (in Hindi) here: https://amzn.eu/d/4wZISO0--------------Subscribe To Our Other YouTube Channels:-https://www.youtube.com/@rajshamaniclipshttps://www.youtube.com/@RajShamani.Shorts---------------In the latest episode of Figuring Out Consumer Brands Raj Shamani sits down with the Co-founder and CEO of Purplle.com - Manish Taneja, a leading player in India's booming beauty and personal care industry. Together, they explore the nuances of the Indian beauty market, its unique challenges, and the strategies that have propelled Purplle.com to success.The conversation kicks off with a deep dive into why certain Western countries have outpaced India in terms of development. Drawing comparisons with countries like Singapore and South Korea, he highlights what these nations have done differently in terms of governance and entrepreneurship, shedding light on lessons India can learn.Raj then steers the discussion towards the beauty market in South Korea and what sets it apart. Manish reveals key differentiators, such as a focus on packaging, high-quality ingredients, and a unique approach to reaching new audiences. He emphasizes the importance of differentiation and local insights, touching upon India's multi-market diversity.The podcast delves into the dynamics of the Indian beauty market, where both traditional and premium brands coexist. The conversation touches on premium brands, celebrity endorsements, and the importance of building a strong brand presence.Loyalty in the beauty industry is also explored, with Manish discussing the evolving aspirations of Indian consumers. Raj and Manish engage in a thought-provoking discussion about identifying gaps and opportunities in the market. Manish emphasizes the need for a contrarian approach and standing out in a crowded market.Watch this podcast till the end to gain valuable insights into India's beauty industry, marketing strategies, and the keys to building a successful brand in a competitive landscape!-------------
This week, writer-producer Nikhil Taneja joins us to discuss why men don't talk about feminism online, how we pin feminist aspirations onto Shah Rukh Khan, and why we need to reframe 'men written by men.' Respectfully Disagree is The Swaddle Team's very own podcast series, in which we get together to discuss and dissect the issues we passionately differ on.
Welcome to a new Patreon Producer SAM REIJERS⚡
Dr Surina Taneja is a junior doctor from England who is interested in a career in surgery, but also took the time to explore other options. Surina worked in Australia, as a doc, for two years and has kindly come onto the pod to share her story. She explores her interests and shares her experiences in medicine on YouTube. Surina is particularly passionate about maintaining a work life balance in the pursuit of our career dreams. Update: she has been accepted into surgical training in the U.K, congrats Surina! We discuss: - why she went into medicine - why she side-stepped off the medical training ladder - Her first two years as a junior doc in the UK - How she found her first year in Australia (spoiler: it wasn't the paradise that was sold to a lot of docs from the UK) - The reality of working in Australia - The ups and downs of taking a year off from the medical conveyor belt - Her YouTube journey - How to handle references when you take time off Learn more about Surina here https://www.surinataneja.com/ Follow her YouTube channel here For coaching with Isabella, go to balancedmedics.com/coaching
Narendra Taneja serves as chairman of the Independent Energy Policy Institute, a think tank based in New Delhi, and is a Distinguished Research Fellow at the Oxford Institute for Energy Studies. He presides over the World Energy Policy Summit and was president of the World Oil and Gas Assembly from 2001 to 2011. With expertise in energy policy, transition, geopolitics, governance, and energy security, Taneja is recognized as a powerful voice on energy and climate, especially in the context of the Global North and the Global South. Currently surpassing China as the world's most populous country, India is the world's fifth-largest economy and the third-largest electricity producer. Despite the country's vulnerability to climate change impacts, its historical cumulative emissions account for a relatively small portion, standing at 3.4%. This places India as the seventh highest emitter among nation states, according to Carbon Brief, with the United States and China leading at 20.3% and 11.4% of emissions, respectively. Taneja sheds light on India's energy landscape, leading our discussion from statistical insights to a dynamic exploration of global collaboration for the energy transition and climate change. His compelling arguments are highly engaging and thought-provoking, and will likely cause almost every listener of this podcast to stop and think.In this episode, we cover: [03:13]: Recent developments in India's energy economy[04:49]: How India views climate and energy as two sides of the same coin[07:02]: Overview of India's energy grid infrastructure[08:29]: India's energy mix and new government incentives[10:05]: The current grassroots solar revolution[12:52]: India's history with coal and energy security challenges[18:46]: The Global North bias in climate narratives[25:15]: Risks of excluding developing nations from global climate conversations[31:13]: The need for a new democratic climate governance order[33:45]: The risks and reasons for a lack of global energy governance[36:16]: The International Energy Agency (IEA)'s exclusion of India and China[39:59]: The need for a new global bank for climate finance[46:32]: What it takes to create a new global organization[48:01]: India and China's history and return to the global center of gravity[52:15]: The Global North's resistance to change and how global power dynamics will shift in the next 30 years[54:42]: Narendra's thoughts on the European Union as a project[57:56]: India's investments in Russian oil[01:04:00]: Decentering the US and the "us or them" worldviewGet connected: Narendra TanejaCody SimmsMCJ Podcast / Collective*You can also reach us via email at info@mcjcollective.com, where we encourage you to share your feedback on episodes and suggestions for future topics or guests.Episode recorded on May 12, 2023
Saira Taneja is Chief Experience Officer at Cover Whale, a leading commercial trucking insurance provider and fast-growing insurtech. Taneja brings over a decade of experience in the health insurance sector across various functional areas where she held multiple leadership roles. Her passion for innovative market offerings led her to Cover Whale. Leveraging her expertise in scaling businesses, while also achieving customer-centricity has been instrumental in the company's success. She currently oversees the Growth, Marketing and Customer Success organisations. She holds a BA in International Business from Bentley University, and an MBA from Bentley's McCallum Graduate School of Business. Questions • Now, we always like to give our guests an opportunity to share in their own words a little bit about their journey. So, could you take a few minutes just to share with our listeners, how it is that you got to where you are today? • What is Cover Whale for those of our listeners that don't know what your company does, could you share with us? • One of the things that I think would be important for these kinds of experiences to have a more of an omni channel approach to your service experience or your service delivery, could you share with us maybe three things that your organisation is doing that creates that kind of experience? Or if you're not doing it, maybe something you're working towards doing. • Could you also share maybe two to three pain points that your end users pretty much complain about with your service that you're providing? What are some of your pain points that you're solving on a day to day basis? • Could you share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? • Could you also share with us maybe one or two books that you have read that have had a great impact on you? It could be a book that you read a very long time ago, or even one that you've read recently. • From a leadership perspective, what are some things that you do to ensure that your team is motivated, and your team is doing all the best they can do to deliver that experience, not just for your end users, but also internally to each other? • Now, could you also share what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Do you have a quote or saying that during times of adversity or challenge, you will tend to revert to this quote, if for any chance you got derailed, or you got distracted and you kind of use that quote to kind of just to get you back on track, get you back focused? Do you have one of those? Highlights Saira's Journey Saira shared that she likes to say that her career took a corporate path, albeit, not a linear one. And she tends to follow her passions for the next step. And so, without going into every twist and turn in her history, really it is that she started out, as mentioned, in sort of the International Business track, that's where she thought she wanted to go, worked in Embassy for a summer in DC, decided that was not for her and wanted to go into business. And so, really work from sales and marketing, product, strategy, CX all with a common thread of strategy and CX throughout her career and ended up in the health insurance sector. It happened by chance and a lot of them that are in the insurance space, say they got here by chance, that they stayed here because of the opportunity and really have developed a passion for it. And so, Cover Whale came knocking about a year ago at this point with this amazing opportunity that was really an amalgamation of all of her corporate experiences into one beautifully challenging job and she said yes. And so, that's what led her to her current post, as mentioned, overseeing the growth organization, marketing, customer success but really leading the charge on experience for Cover Whale. About Cover Whale – What Does the Company Do? Saira shared that Cover Whale is an Insurtech, so that's shorthand for an Insurance Technology company, and MGA. And for those of the listeners that are not familiar with an MGA, that's an Managing General Agent. So, an MGA is really a go between between the carrier partners. So, they have relationships with a number of different insurance carriers, and the Managing General Agent have functions that allow them to really underwrite. And so, they've been granted underwriting authority by the insurance companies with which they partner to bind, to underwrite, to price, to settle claims, and to point in retail agents. So, all that to say is they are an entity between their carrier partners, and then retail agents, that's really their primary distribution channel in the commercial trucking space. So, you think of truck drivers driving across America, they need insurance, that's what they're providing. And they're doing it in a digital user-friendly way that hasn't been seen before. Me: So, your primary customer are your truck drivers, and when you said insurance, you're talking about like health insurance? Are you also referring to life insurance? Saira shared that that's interesting, she came from the health insurance space. So, what they're really offering is Commercial Auto Insurance. So, for their box trucks, auto haulers, semis, those are different types of vehicles, and for the cargo that they carry. So, they are offering Commercial Auto Insurance for the end users or the policy holders, which are the truck drivers or owner operators. And they're doing it through their retail agents. So, she's really excited for today's conversation because it's a pretty complicated space and they really have multiple stakeholders. So, when they think about experience, not only is it about the end users or drivers, it's about those that are distributing the insurance to them, which primarily for them is retail agents or wholesalers with whom they partner with. Creating an Omni Channel Experience Me: So, one of the things that I think would be important for these kinds of experience to have a more of an omni channel approach to your service experience or your service delivery, could you share with us maybe three things that your organization is doing that creates that kind of experience? Or if you're not doing it, maybe something you're working towards doing. Saira stated that she loves that question, so, it's really interesting that Yanique said the word omni channel. And she thinks that means different things to different companies. But really, where most companies start is, you have service, so you have a place where people who might have questions or an issue can go to and call you as a company, right? They (Cover Whale) and others have a call line to be able to reach out to them, so that's one point in the experience. And really, they also allow their partners to reach out to them via email, that's another point. But really where the majority of their experience is delivered is through their proprietary platform that they've built in house. And that's where they go to bind coverage for policyholders. And so, what she'll say is, what she just described really is a multi-channel experience, right? You have various points in the interaction with Cover Whale and other companies where you can reach out, but multi-channel are siloed. And so, she thinks you're asking about omni channel, which is how are you connecting all those points together, and that's something that they are working on internally that she knows every company is really after, because some of the best experienced companies in the world have figured out, you reach out to them one way, they know when you've reached out to them a different way and they're able to take the data that you've given them or information you've given them through those different channels and put it all in one place so that your experience is standardised across various channels. So, that's something that they're working towards and getting better at every day. And really, it starts with centralization of data. And so, just with your questions of three different ways, she just described them. So, email, calling, as well as the platform as well as they have an app. And what she loves to say is that, in today's day and age, there are so many different channels from which customers can reach out and it's a matter of marrying all of them together into one omni channel experience. Pain Points Cover Whale is Solving Me: Could you also share maybe two to three pain points that your end users pretty much complain about with your service that you're providing? What are some of your pain points that you're solving on a day to day basis? Saira stated that that's a really great question. And she'll be very honest with you, Cover Whale grew really, really quickly. The company was founded in 2020 and they're sitting here almost midway through 2023, they did not realize they'd experienced this level of explosive growth. And so, with that, obviously come service challenges. When customers used to reach out to them, they wouldn't hear back in really a very quick fashion. And so, what they've done over the last year is really work on their timeliness. What they done is, they stood up a number of self-service tools. So, a knowledge base, a chatbot. They've stood up internal service level requirements for their team to achieve on the service side for getting to first contact resolution of an 85%, for an email response time of four hours. And so, she would say to the question, it's really about speed of service that they've worked on and done really well at and you know what, at the end of the day, it's leveraging technology to be able to help and anybody can staff with hundreds of people to get to the hundreds of inquiries that are coming in, but it's really about being smart and applying technology so that you can drive down inquiries and also make improvements. The questions that were coming in, it gave them real insight into the pain points that they should be solving, sort of at the top of the funnel, rather than staffing for on the other end. App, Website or Tool that Saira Absolutely Can't Live Without in Her Business When asked about an online resource that she can't live without in her business, Saira stated that she loves this one. She likes to stick to and there are so many but for her, it's Miro. What she loves doing and if you ever visit their Cover Whale offices in New York and she welcomes you to do so. You're going to find post its everywhere. When they're in person, folks have known have visited the office when they're post its all around the room and more of the team is leveraging them now. But she thinks it's really important to map the end to end journey for whatever it is that you're trying to solve for. Because sometimes one part of the company may be doing something that another part of the company may not be aware of. So, sitting and mapping step by step from a user's perspective is so important. And so, Miro is really the digital version of that. If you've ever used it, it's essentially a whiteboard with sticky notes, digitally, they can be any size, shape, colour, and you essentially do the same thing. And so, she uses that fairly often in a virtual setting. Books that Have Had the Biggest Impact on Saira When asked about books that have had a great impact, Saira shared that one that she loves, if folks that are listening that have not read before, it's really old, it's probably from like the late 90s, but it had quite an impact on her life, it's called The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book). So, she loves that one. And not to steal the thunder of the book. But really, it's four agreements that you can apply to your life, starting with being impeccable with your word. To always doing your best and a lot of really good wisdom in the middle. And just to give credit where credit is due, that's by Don Miguel Ruiz, a Mexican author. And the other one is by an Organizational Psychologist, Adam Grant, called Think Again: The Power of Knowing What You Don't Know. And she found that one really enlightening and eye opening, because there are a lot of assumptions and biases and everybody's thinking that they may not even know that they have. And it's really about questioning everything that comes to mind and really encouraging others to question also, facts that we all may think are facts are likely have changed over time, the world is a dynamic place. And so, it's about thinking and thinking again, so she would encourage listeners to read that one if they haven't yet. Ensuring the Team is Motivated to Deliver the Best Experience to the End Users and Internally Me: Now your role, Saira at Cover Whale is Chief Experience Officer and that's a very big role. I can imagine in terms of leadership, you have to have strong leadership, certain kinds of skills to ensure that you are leading a team that is not just doing things because you've told them to do it, but they are intrinsically motivated to do it. And so, from a leadership perspective, for those of our listeners, who are tapping into this episode, and they'd like to sharpen their leadership skills, especially with post COVID, lots of people are burnt out mentally, they might not necessarily like everything about what they do and sometimes that energy comes over in their drive and the work that they get done. What are some things that you do to ensure that your team is motivated, and your team is doing all the best they can do to deliver that experience, not just for your end users, but also internally to each other? Saira stated that she loves that question. So, when you think about experience, it's not just the experience that you're delivering, it's the experience of the people with whom you're working with every single day. If the experience of the people you're working with is not good, more likely than not, your customers are not happy either. And so, it starts with the culture, it starts in the organization and for her, her leadership style is really one of being a servant leader. It's about listening to those that she leads in her organization and understanding what's working well, what isn't. Saira shared that she is actually on a listening tour right now with their agent partners, she's trying to meet with one every single day, it might take her years to get through all of them because there are thousands but she offers this as a suggestion to other leaders who are listening to this podcast because leadership has a tendency, we want measurement, NPS, customer effort, customer satisfaction, what is the data telling us, and you will get insights from surveys, absolutely and that should be happening too. But just pausing and calling your customer, reaching out to them, having a meeting, sitting down with them, asking for feedback is so powerful. She has learnt so much in the last x months of sitting down with partners every single day that she doesn't think she would have gotten the same colour from a PowerPoint presentation on sort of survey insights. And so, she just encourages listeners to reach out and have a conversation, you might learn something that your customers would not have offered in an online survey or other medium. So, just ask and listen, active listening is such an important part of what we can all do. They've hired the best of the best, really, and so it's about making sure they have everything that they need to do their best work. And what she can say to you is that in terms of their experience, they've purposely developed the culture internally at Cover Whale to be one that's employee centric. And in being employee centric also means that they have the power to do right by their customers and their stakeholders. And so, what she asked the team to do is in every interaction, or anything that they're standing up, whether it be at the product level, whether it be in communications, is this something that you would like to be on the receiving end of if you're in the shoes of their customer? She thinks that's so important. They're not just going to a company everyday working and going home and turning off, they're actively building something and creating something that their customers are experiencing, that they experience, frankly, 1000s of times a day in their interactions with other companies. So, she thinks it's really about bringing that message home and empowering their people to be able to do right by their end users. What Saira is Really Excited About Now! When asked what's one thing that's going on right now that she's excited about, Saira stated that that's a great question. She stated that it's figuring out how to harness technology for service. And when she says service, she doesn't just mean their service centre. When it comes to insurance, once somebody signs on the dotted line, everything that comes after over the next year is service, if they need to reach out, if they need to make a change, if something has happened unfortunately, that's service and so how do they harness technology to be able to help with that service and ChatGPT is such an interesting point in their life, and in society to figure out how to mindfully apply technology so that we can free up humans to do more value-add work, and really drive the empathy that all people want. At the end of the day, people are looking for a connection at a certain point, they may not want to talk to a person for a common question that they can get responded to via Chatbot or that they can find a knowledge base. But she thinks that's one of the most interesting things that they're really thinking through right now of how do you apply technology to be able to free up people to be able to do more value-add work? And she thinks this is not just a question that she has internally with Cover Whale, she thinks this is a question that leaders are asking throughout. And really everybody's asking of what is this going to mean five years down the road? Me: Agreed. It's interesting you mentioned ChatGPT because I don't believe that is going to replace people. And I totally agree with you that the question should be, how can we use the technology to answer more mundane, run of the mill kind of questions, and then the more complex tasks that require a high level of empathy, the emotions and the workings of a human being that chat or a bot or any form of artificial intelligence can't deliver, the humans can be freed up to deal with those kinds of scenarios. Saira stated yes, she totally agrees with that. Me: So, in continuation of that whole point, do you see ChatGPT evolving, and exploding, or even something that's being added on to that like in the next, I would say, 12 months? Because it's definitely a buzz thing that's happening, have you found ways in your organisation to make it work? Saira stated that they have and it's interesting. So, what she would say is, she thinks that her inclination right now, based on what she's seen, is that she would not want to apply it just front and centre to their customers. She thinks from a service standpoint, it's really unpredictable. In terms of what you might get back, but she thinks it's really compelling to use as a tool, which is where she hopes we all end up going, if you think about a calculator being introduced to the world, and everybody's saying, “Oh, no, nobody's going to learn how to do math.” And it's like, well, you learn to use it as a tool for analysis, for research. And so, that's really how they're trying to leverage it, of are there certain things that they might be able to input into it? Can it crunch massive amounts of data to be able to give them insights that otherwise would have taken them weeks to do? For instance, are they able to take certain inputs and filter it through, of course, nothing proprietary or sensitive, and then understand what's working well from the proprietary technology they've stood up. What might be a production error that they're seeing or others. So, she thinks that if organizations can figure out how to optimise their back-end operations by using ChatGPT as a tool, she thinks it would just make us more efficient. But in terms of it being customer facing right now, she doesn't think we're there. Where Can We Find Saira Online LinkedIn – Saira Taneja Quote or Saying that During Times of Adversity Saira Uses When asked about a quote or saying that she tends to revert to, Saira shared that she does. The one that she always tends to go back to is Alice Walker, she's an American novelist. She has said, “The most common way people give up their power is by thinking they don't have any.” And she loves that because we all have the power, each and every day to drive change. No matter what aspect of life it is and this is what she shares with her teams as well, is that you have the power really to change something. Don't pass the buck, don't think somebody else will do it for you. If you can do it, you have the power to do it, do it. Me: Awesome. Thank you so much for sharing, Saira. And I think if anything our listeners should take away from this interview is focusing on ensuring that we really pay attention to all of our stakeholders, our employees, our customers, and ensure that we really listen to them as she mentioned, active listening, it's something we take for granted, it's something that we have to do every day in order to communicate. But are we really designating that time and effort to the people who really need to be heard so the real change can be made? Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links · The Four Agreements: A Practical Guide to Personal Freedom (A Teoltec Wisdom Book) by Don Miguel Ruiz · Think Again: The Power of Knowing What You Don't Know by Adam Grant The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience! The ABC's of a Fantastic Customer Experience Webinar – New Date Register Here
Our guest today is Nikhil Taneja, the founder and CEO fo Yuvaa, the purpose-driven media company for the youth of today. Nikhil is a trailblazer - an entrepreneur, media superstar, writer, creator, speaker and teacher. Very early in his life, he became a leading force within Karan Johar's Dharma Productions. He led the Dharmatic Productions, with streaming and digital shows - way before they became popular! But at his peak, he decided leave the entertainment world to take care of his mental health. He realized his true purpose was to inspire and guide the youth of today. Becoming an inspirational teaching force and building Yuvaa for inspirational content for the youth of today to value mental health, Nikhil is now living a purpose-driven life. He speaks on his mental health journey, what the youth of today should value, spirituality, how he learned from his hurdles, why he doesn't think of the future anymore and what guides him. This one is like an entry and open book from Nikhil's journal. Let's be mindful, introspective and enter with an open-mind! Join us to learn, listen and reflect together.
Dr. Aparna Taneja works at Google Research in India on innovative projects driving real-world social impact. Her team collaborates with an NGO called ARMMAN with the mission to improve maternal and child health outcomes in underserved communities of India. Prior to Google she was a Post-Doc at Disney Research, Zurich, and has a PhD from the Computer Vision and Geometry Group in ETH Zurich and a Bachelor's in Computer Science from the Indian Institute of Technology, Delhi.Time stamps of the conversation00:00:46 Introductions00:01:20 Background and Interest in AI00:03:59 Satellite imaging and AI at Google00:08:30 Multi-Agent systems for social impact - part of AI for social good00:10:30 Awareness of AI benefits in non-tech fields00:13:42 Project SAHELI - improving maternal and child health using AI00:20:05 Intuition for methodology 00:22:07 Measuring impact on health00:27:42 Challenges when working with real-world data00:32:58 Problem scoping and defining research statements00:38:16 Disconnect between tech and non-tech communities while collaborating00:43:22 What motivates you, the theoretical or application side of research00:47:17 What research skills are a must when working on real-world challenges using AI00:50:33 Factors considered before doing a PhD00:54:08 Significance of Ph.D. for research roles in the industry00:58:15 Choosing industry vs Academia01:02:38 Managing personal life with a research career01:07:58 Advice to young students interested in AI on getting startedLearn more about Aparna here: https://research.google/people/106890/Research: https://scholar.google.com/citations?user=XtMi1L0AAAAJ&hl=enAbout the Host:Jay is a Ph.D. student at Arizona State University.Linkedin: https://www.linkedin.com/in/shahjay22/Twitter: https://twitter.com/jaygshah22Homepage: https://www.public.asu.edu/~jgshah1/ for any queries.Stay tuned for upcoming webinars!***Disclaimer: The information contained in this video represents the views and opinions of the speaker and does not necessarily represent the views or opinions of any institution. It does not constitute an endorsement by any Institution or its affiliates of such video content.***Checkout these Podcasts on YouTube: https://www.youtube.com/c/JayShahmlAbout the author: https://www.public.asu.edu/~jgshah1/
Dr. Jay Taneja is an assistant professor of electrical and computer engineering and the director of the STIMA Lab (Systems Towards Infrastructure Measurement and Analytics) at the University of Massachusetts Amherst. Dr. Taneja is a world-class expert on the clean energy economy of Kenya, which is our topic for today's discussion.Kenya's story is fascinating from a clean energy and climate change perspective. The country has made remarkable progress in expanding electricity access, with renewable sources providing the majority of its electricity supply. In 1990, only one million Kenyans had access to electricity. However, in the past few decades, Kenya has made impressive strides, doubling access to electricity from 30% of households in 2013 to approximately 75% in 2022.Despite being the least responsible from a cumulative emissions perspective, the African continent is likely to be the most impacted by climate change. Currently, the Horn of Africa, where Kenya is located, is experiencing a multi-year drought. Tune in to learn more about Kenya's clean energy economy, its impressive transition, and some hurdles ahead. Enjoy the show!In this episode, we cover: [2:46] Jay's background and expertise[7:35] His work at the STIMA Lab at UMass[12:39] An overview of life and electricity usage in urban vs rural communities throughout Kenya[20:46] Challenges with solar home systems and accessibility[23:57] Kenya's new president and his sentiments toward clean energy[27:20] The realized impacts of climate change throughout the country[30:38] Geothermal expansion in Kenya[35:12] The balance of nationalized priority and commercial capital in driving the region's clean energy transition[38:24] Kenya's blueprint and lessons for other countries[40:07] How Kenya could leverage COP27's Loss and Damage Fund for vulnerable countriesGet connected: Cody SimmsJay TanejaMCJ Podcast / Collective*You can also reach us via email at info@mcjcollective.com, where we encourage you to share your feedback on episodes and suggestions for future topics or guests.Episode recorded on March 31, 2023.
Learn about the meaning of mindfulness and how it can positively affect you, your practice and especially the care you provide for your patients. There is a connection between mindfulness and minimally invasive dentistry and Dr. Taneja discusses how she connects these dots. Also Dr. Tanja has a practice model wherein she makes house calls for children with autism and those afraid of going to the dentist. In this inspiring podcast Nidhi discusses the intersection between mindfulness, minimal invasion and making house calls.Bio:Dr. Nidhi Taneja is a board-certified Pediatric Dentist, with a mission to eliminate dental fear and anxiety for every child. She is an advocate of prevention-focused, minimally-invasive dentistry. She wants to shift the paradigm of dentistry from a traditional drill, fill & bill model to a more integrative approach. In 2020, Dr. Nidhi received the prestigious honor of America's Top 40 under 40 Specialist Dentists by Incisal Edge Magazine. This award recognizes doctors renowned for their medical innovations, volunteer work and philanthropy, and their commitment to outstanding patient care. Dr. Nidhi specializes in treating children andindividuals with special needs, those who are scared of going to the dentist, or those who are interested in alternative and functional approaches to oral health. She was a dentist in India before moving to the United States in 2012 to train at UCLA's School of Dentistry. After completing her pediatric dental residency at the University of Connecticut, she became one of the 3% of active dentists in the U.S. that specialize in treating children. Dr. Nidhi has been in this field for over a decade and currently offers at-home and in-office dental services to patients in Orange Country, California. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week we're revisiting an important episode from last year - as the focus is on Jay Jay's remarkable health journey & surviving prostate cancer, with special guest Dr. Samir Taneja. Dr. Samir Taneja is a urologist & surgeon who performed Jay Jay's prostate cancer operation in 2018. Jay Jay discusses why he finds it so important to educate yourself on any health concerns that are affecting your life, & shares his experience in doing so himself. Dr. Taneja shares his insight on prostate cancer diagnosis & methodology, and discusses the decisions that individuals who are diagnosed with prostate cancer have to weigh, differences between various treatments currently available, & why he finds active surveillance to be so important. You won't want to miss this informative story, only on The Jay Jay French Connection: Beyond the Music! Produced & Edited by Matthew Mallinger
Everyone has ideas to make it big, but what really matters is how best you implement them. Gunjan Taneja, co-founder, UClean tells us about the journey she and her husband (Arunabh Sinha) charted to make laundry business a success in India. --- Support this podcast: https://anchor.fm/secrets-of-storytellers/support
Do you ever find yourself staring at something as if it's calling you? And you don't know why, but you just feel that it's going to be a part of you.That's how Parul felt when she went to Greece and first saw the Aegean Sea. It awakened and rekindled her love for swimming, which she learned through watching people swim at a local pool in New Delhi.And in her quest to take swimming seriously - swimming in open waters - she didn't just learn the basics of swimming but also learned big life lessons that shifted her personal and professional lives.Tune in for today's episode as Parul shares...- What it takes to take your goal seriously- How to face your fears and deal with failures- How practicing humility could help you as an ortho- Plus so much moreLet's dive in!Key TakeawaysIntroduction to Dr. Parul Taneja (00:27)There is no life without water (07:27)Rekindling the love for swimming and taking it seriously (11:38)Training for triathlons vs. jogging (14:42)On trying again, facing fears, and failing (18:05)Lessons that Parul learned from her swimming experiences (24:23)Practicing humility as an orthodontist (27:40)How mindset shifts can help make better decisions (31:05)It's never too late to follow your dreams (38:04)Additional Resources:
“5 years later… when you look back, you should be proud to the decision you took – that's the easiest parameter…!” In this episode, join Arjun as he talks to Manish Taneja, the co-founder of Purplle.com. Hear about Manish's journey from private equity to visiting beauty stores on the weekends with his flatmate and then eventually starting Purplle. Listen carefully as he deep dives on the importance of understanding your customer deeply, building for Bharat and using data to make decisions. Do not miss his advice to insurgent brands on differentiation towards the end of the episode…
Join us as we speak with our featured author Shweta Taneja about Indian traditional storytelling, women in sci-fi, and why dolphins. Music by Community Education
As per Statista, Market size of the cosmetics industry across India which was at $3 Bn in 2010 is expected to grow to atleast $20 Bn by 2025.In today's episode, we talk with Manish Taneja, Co-founder and CEO, Purplle, which was started back in 2012.During the podcast Manish talks in detail about - How he along with his Cofounders have always thought for the long-term?Problems they faced back in 2012 in Vertical Ecommerce.How MOATs against competitors are mostly in the minds of the founders? rather than being actually relevant to Indian customers, who are most price and value sensitive.What's unique about their culture that has helped them retain as well as hire new talent? And more…Lastly before we dive deeper into the podcast, something that Manish mentioned during the episode - “Our 2nd part of the journey has been about, believing in yourself, doing things that are contradictory to the world but at the same time, we think could create massive value in the future.”Notes - 03:19 - Intro to Manish & Purplle04:57 - Being from a Finance background what got him to start his 2nd venture in Online Beauty space? 10:32 - Challenges in Vertical Ecommerce back in 201212:29 - Challenges in delivery, cash flow and more in the first 5-6 years17:30 - Two defining characteristics in their fund raising journey2!:52 - Zoho Sponsored – Prashant Ganti on Where do founders struggle with Payroll and how can they fix it?22:55 - Learnings while his exit from Avendus Capital24:18 - Major changes in the 2nd part of their journey from 2016-17 onwards28:34 - Launching their own brands with 65%+ Gross Margin31:08 - How has he evolved as a founder during Purplle's journey? 33:21 - Shaping Purplle's culture over the years38:34 - “MOATs aren't as relevant for consumers, as they are for founders against competition.”42:23 - Opportunity to build a $20-30 Bn FMCG company from India45:26 - Not succumbing to external pressures around GrowthAlso, try out a 30-day free trial of Zoho Payroll, and simplify your Payroll journey as an entrepreneur!https://zoho.to/zoho-payroll
The Desi VC: Indian Venture Capital | Angel Investors | Startups | VC
Manish Taneja is the co-founder and CEO of Purplle, an online beauty and wellness retailer and a recent entrant into the unicorn club. He brings a wealth of experience having spent some of his finest years in venture capital (Avendus Capital), private equity (Fidelity Growth Partners India) and investment banking (Lehman Brothers), before turning a founder. In this episode we will cover:1. Manish's biggest takeaways from the last two years of building Purplle (4:18)2. What has Manish discovered about himself and his role as a leader in general? (17:08)3. As a founder, how does Manish deal with difficult decisions? (27:02)4. Influences and influencers who have had an impact on Manish's life (38:23)5. Where does Manish see Purplle in the next decade (49:20)6. Manish's advice to his younger self? (59:58)
Pravin shares his gross rent, expenses, and net profit for each type of rental he owns. On this episode, we talk about how he financed his portfolio, how long it took him to go from $0 to $83,000 in rental income, and why he decided to use a strategy of buying some properties for cash flow and others for cash flow and appreciation.https://rentalincomepodcast.com/episode376
Gut bacteria can cause, predict and prevent rheumatoid arthritis Mayo Clinic July 9, 2022 The bacteria in your gut do more than break down your food. They also can predict susceptibility to rheumatoid arthritis, suggests Veena Taneja, Ph.D., an immunologist at Mayo Clinic's Center Dr. Taneja and her team identified intestinal bacteria as a possible cause; their studies indicate that testing for specific microbiota in the gut can help physicians predict and prevent the onset of rheumatoid arthritis. "These are exciting discoveries that we may be able to use to personalize treatment for patients," Dr. Taneja says. "Using genomic sequencing technology, we were able to pin down some gut microbes that were normally rare and of low abundance in healthy individuals, but expanded in patients with rheumatoid arthritis," Dr. Taneja says. The second paper, published in Arthritis and Rheumatology, explored another facet of gut bacteria. Dr. Taneja treated one group of arthritis-susceptible mice with a bacterium, Prevotella histicola, and compared that to a group that had no treatment. The study found that mice treated with the bacterium had decreased symptom frequency and severity, and fewer inflammatory conditions associated with rheumatoid arthritis. The treatment produced fewer side effects, such as weight gain and villous atrophy—a condition that prevents the gut from absorbing nutrients—that may be linked with other, more traditional treatments. While human trials have not yet taken place, the mice's immune systems and arthritis mimic humans, and shows promise for similar, positive effects. Since this bacterium is a part of healthy human gut, treatment is less likely to have side effects, says study co-author Joseph Murray, M.D., a Mayo Clinic gastroenterologist. Adding salt to your food at the table is linked to higher risk of premature death Tulane University School of Public Health, July 11, 2022 People who add extra salt to their food at the table are at higher risk of dying prematurely from any cause, according to a study of more than 500,000 people, published in the European Heart Journal today. Compared to those who never or rarely added salt, those who always added salt to their food had a 28% increased risk of dying prematurely. In the general population about three in every hundred people aged between 40 and 69 die prematurely. The increased risk from always adding salt to food seen in the current study suggests that one more person in every hundred may die prematurely in this age group. In addition, the study found a lower life expectancy among people who always added salt compared to those who never, or rarely added salt. At the age of 50, 1.5 years and 2.28 years were knocked off the life expectancy of women and men, respectively, who always added salt to their food compared to those who never, or rarely, did. "To my knowledge, our study is the first to assess the relation between adding salt to foods and premature death," he said. "It provides novel evidence to support recommendations to modify eating behaviors for improving health. Even a modest reduction in sodium intake, by adding less or no salt to food at the table, is likely to result in substantial health benefits, especially when it is achieved in the general population." Hops extract studied to prevent breast cancer University of Illinois July 8, 2022 An enriched hops extract activates a chemical pathway in cells that could help prevent breast cancer, according to new laboratory findings from the Center for Botanical Dietary Supplements Research at the University of Illinois at Chicago. Researchers led by Judy Bolton, professor and head of medicinal chemistry, applied hops extract to two different breast cell lines to see if they would affect estrogen metabolism, a key mechanism in breast cancer. One compound, 6-prenylnarigenin, or 6-PN, increased a detoxification pathway in the cells that has been linked to a lower risk for breast cancer. "We need to further explore this possibility, but our results suggest that 6-PN could have anti-cancer effects," Bolton said. New study determines psychedelic mushroom microdoses can improve mood, mental health University of British Columbia, July 11, 2022 The latest study to examine how tiny amounts of psychedelics can impact mental health provides further evidence of the therapeutic potential of microdosing. Published in Scientific Reports, the study followed 953 people taking regular small amounts of psilocybin and a second group of 180 people who were not microdosing. For the 30-day study, those microdosing demonstrated greater improvements in mood, mental health and psychomotor ability over the one-month period, compared to non-microdosing peers who completed the same assessments. "This is the largest longitudinal study of this kind to date of microdosing psilocybin, and one of the few studies to engage a control group," says Dr. Walsh, who teaches in the Irving K. Barber Faculty of Arts and Social Sciences. "Our findings of improved mood and reduced symptoms of depression, anxiety and stress add to the growing conversation about the therapeutic potential of microdosing." Microdosing involves regular self-administration in doses small enough to not impair normal cognitive functioning. The doses can be as small as 0.1 to 0.3 grams of dried mushrooms, and may be taken three to five times a week. The most widely reported substances used for microdosing are psilocybin mushrooms and LSD. Psilocybin mushrooms are considered non-addictive and non-toxic—especially when compared to tobacco, opioids and alcohol. Could a phytochemical derived from vegetables like broccoli be the answer to antibiotic resistant pathogens? Ben-Gurion University of the Negev (Israel), July 10, 2022 Antibiotic resistant bacterial pathogens are increasingly playing a role in rising illness and preventing wound healing, especially in hospitals. While more and more pathogens have developed biofilms that protect them from being eradicated by antibiotics, fewer classes of antibiotics are being developed. Researchers from Ben-Gurion University of the Negev decided to go in a different direction and investigated a phytochemical derived from cruciferous vegetables such as broccoli that breaks down the biofilm. The phytochemical 3,3'-diindolylmethane (DIM) successfully broke down the biofilms protecting two different pathogens including Acinetobacter baumannii and Pseudomonas aeruginosa– enabling their eradication 65% and 70% of the time, respectively. Combined with antibiotics, that number jumped to 94%. Additionally, when they introduced DIM into an infected wound, it sped up the healing process significantly, the team found. Researchers find Alzheimer's begins in the brain 30 years before any symptoms Daniel Amen Clinic July 9, 2022 Science is beginning to unravel the mystery of Alzheimer's disease and what they are discovering is alarming. Researchers now believe that Alzheimer's disease begins with changes in the brain as much as 30 years or more before symptoms begin. This shocking revelation comes at a time when the aging of the Baby Boomer generation means Alzheimer's is expected to triple in the coming decades. Long before someone is diagnosed in their 70s or 80s, their brain has begun to deteriorate. With conventional medicine unable to offer a cure, this realization makes it all the more critical to care for brain health throughout your lifetime, naturally reducing the risk of Alzheimer's and other forms of dementia. The idea that a fading memory is just a natural part of the aging process is a misconception. Instead, loss of memory is a sign of the brain beginning to break down. In addition to a diagnosis for ADD, other factors he believes can increase the risk of developing the disease include: • Failure to engage the brain in regular learning activities • Lack of exercise or exercising less than twice a week • Personal medical history of cancer, diabetes or heart disease • Suffering of a stroke • Coping with a head injury • Diagnosis of depression Along with understanding your risk level, Dr. Amen advocates keeping both mind and body active. Dr. Amen also believes it is important to increase antioxidant levels in your diet. He also tells patients it is important to modify lifestyle habits that promote the growth of brain plaques.
Over the past couple of years, digital transformation has continued to accelerate across all sectors, and commerce has been no exception. Even as society is getting back to normal, with restrictions lifting and offices reopening, habits adopted during the pandemic are sustained.Online and offline, spending has been transformed. While uncertainty and unpredictability are now expected, one thing that is clear is that the future of money is digital.Kartik Taneja is the Executive Vice President and Head of Payments at Mashreq Bank and together we went through different digital payment solutions and tried to figure out what the future holds for each one of them.As the Chairman of the board at Neopay, Mashreq Merchant Payment Solutions, Kartik has a unique insight into both global and local markets and he kindly shared his opinion on what we'll experience going forward.Join us in this interesting conversation and find out:- Is BNPL dead or is it just going through a transformation?- Why without regulations Crypto is doomed to stay on the fringes?- Should we forget about the paper money?Timeline:00:00 – Intro01:13 – Introducing Kartik Taneja01:54 – Key trends in payment solutions space14:44 – The disruption of APR19:40 – World of B2B payments23:09 – Blockchain and Crypto are here to stay31:53 – Is cash no longer a king?Follow 'Couchonomics with Arjun Singh' on any app you listen to podcasts.Check out Couchonomics website for all new updates: www.couchonomics.comHOSTBased in Dubai, Arjun is actively engaged with the Fintech & Start-up ecosystem across the MENA Region and beyond - as a passive investor, an advisory board member and as a commentator on the rapidly evolving scene.FINTECH NEWSSubscribe to Arjun's LinkedIn newsletter Daily Fintech Crunch to receive daily interesting news from the world of Fintech, DeFI, Crypto and beyond: https://www.linkedin.com/newsletters/6899436665924837377/PARTNERSCouchonomics with Arjun Singh is brought to you by our partners from:Adyen, a reliable end-to-end payments solution that enables businesses to turn payments into a strategic growth driver: https://www.adyen.com/LuLu Financial Group, a global financial services provider headquartered in Abu Dhabi and operating in 11 countries: https://www.lulufin.com/M2P, Asia's leading payment infrastructure company that enables businesses of any scaleOur website
On this episode of A Tale of Two Hygienists Andrew is joined by Dr. Nidhi Taneja who speaks to us about mindfulness and meditation in the dental space. This is a new concept to Andrew and may be for many of you. In this episode Dr. Taneja breaks down the basics of how you can implement mindfulness practices into your daily routines. Big thank you to our guest co-host Stephanie Botts, RDH for joining us on this episode! If you want to hear more from Stephanie be sure to check out her TIPisodes with us. Interview Starts: 07:32.562 Episode Highlights Mindfulness - Getting started How Dr. Taneja was exposed Childhood exposure 3 Thought Categories What is mindfulness? RAIN: Recognize, Allow, Investigate, Nurture Quality vs. Quantity Quotes “I love being silent and being with myself.” “You can take a pause and just go over your day.” “This is not something that just happens, I am not in a state of mindfulness all the time.” “Categorize your thoughts into three categories, helpful, useful, or waste.” “Every activity can be mindful.” “Nurture sometimes can look like no treatment, or giving them all the tools.” “If we are judging the experience we or our patients are going through it doesn't work the same way.” “The better we get at recognizing our feelings the better we get at pausing, which is allowing our feelings.” “Noone is making a mistake intentionally, there is a reason behind it.” “The best kind of meditation is the one that you will do.” “Our childhood experience does matter in getting mindfulness implemented.” “This is a tool that is wholly dependent on us as individuals and not on our circumstances or surroundings.” “In every patient there is a child.” Links www.nurturesmiles.com Dr. Nidhi on Instagram @Dr.nidhitaneja
They say "Yoga se hi Hoga" , Yoga is actually an important part of life and its crucial to practise under a trained Professional and today on International Yoga Day , I thought to bring in an expert who is not only my friend but also I get so inspired from her Yogic posts that I thought no one else can inspire better than her! Presenting Shilpi Taneja , Founder , Transcend Yoga Studio who has trained world class boxers , Olympians and Arjuna Award winners and been practising Yoga since a long time now. Lets Listen and dive into the world of Yoga. You can reach out to Shilpi at www.transcendyoga.in and follow her at https://instagram.com/taneja_shilpi?igshid=YmMyMTA2M2Y= . If you enjoyed this Podcast Rate us on Spotify and Review us on Apple Podcast. --- Send in a voice message: https://anchor.fm/talesbytalz/message
Most business owners encounter a moment in entrepreneurship where attracting clients is easy, but scaling and growing their business past a certain income plateau is a challenge. That is the problem that Geet Taneja and I address today. Geet comes to me looking for guidance on how she can grow and scale her life elevation coaching. She has a goal of including group coaching in her offers, but she struggles with closing the imagined gap between the amazing results she attains with her one-on-one clients versus the results she hopes to achieve in group coaching programs. In this episode, I walk Geet through the exploration of her expertise as well as her “sub-niches.” I discuss why it's beneficial to offer different levels of services that provide results in different “sub-niches”, and why that approach is a great way to scale your business with integrity and allow room for client re-enrollment and ascension within your product suite. We also discuss why challenge isn't an indicator of alignment, simple ways to create passive streams of income, and what the secret is to get people to buy from you on a consistent basis. Geet Taneja is a life elevation coach and a neuroplastician. She is also India's first and only Faster-EFT practitioner. Geet helps her clients get in touch with their infinite wisdom so that they can truly find independence. Today we'll talk about: Why something being challenging doesn't mean it's not aligned to do that thing A simple way to create passive streams of income The secret to getting people to buy from you easily How to build value and support for clients in scaled group programs Thank you so much for listening to this episode of the Million Dollar Spirit Business podcast. If you enjoyed this episode, please take a moment to leave a review. Want to have your question answered? Apply to be a guest on the podcast at https://elainaray.com/podcast/ Connect with Elaina: Programs: https://elainaray.com/programs Website: https://elainaray.com/ Instagram: https://www.instagram.com/heyelainaray/ Facebook: https://www.facebook.com/heyelainaray FB Group: Soul-Level Shifts: Business Strategy for Conscious High-Level Entrepreneurs Connect with Geet: Instagram: https://www.instagram.com/alchemywithgeet/ Website: https://geettaneja.com/
Anjali Taneja is a family physician and DJ who is passionate about reimagining healthcare and healing in the US. She is the Executive Director of Casa de Salud — a culturally humble and anti-racist nonprofit model of care that aims to transform the biomedical model into one of solidarity with community and collective care. Casa integrates primary care, queer/transgender care, harm reduction, addictions treatment, case management, medical debt advocacy and community organizing, acupuncture, reiki, massage, and indigenous based healing circles for uninsured, immigrant, and other marginalized communities in Albuquerque, New Mexico. Anjali is board certified in family medicine and in addiction medicine, and also works in the emergency room of a small rural hospital in the Navajo Nation. Anjali is a statewide appointee to the Governor's Council on Racial Justice. Also, stay tuned until the end of the show when I share Week Four of the Well Woman Summer Reset. For weeks 1-3 visit http://wellwomanlife.com/summer (wellwomanlife.com/summer). Anjali recommended: https://bookshop.org/books/undoing-drugs-the-untold-story-of-harm-reduction-and-the-future-of-addiction-9781549165559/9780738285764 (Undoing Drugs: THE UNTOLD STORY OF HARM REDUCTION AND THE FUTURE OF ADDICTION by Maia Szalavitz ) https://bookshop.org/books/inflamed-deep-medicine-and-the-anatomy-of-injustice/9780374602512 (Inflamed: Deep Medicine and the Anatomy of Injustice by Rupa Marya and Rajeev Charles Patel ) https://bookshop.org/books/infinite-vision-how-aravind-became-the-world-s-greatest-business-case-for-compassion/9781605099798 (Infinite Vision: How Aravind Became the World's Greatest Business Case for Compassion by Pavithra K Mehta and Suchitra Shenoy) You can find notes from today's show at http://wellwomanlife.com/290show (wellwomanlife.com/290show). The Well Woman Show is thankful for the support from The Well Woman Academy™ at http://wellwomanlife.com/academy (wellwomanlife.com/academy). Join us in the Academy for community, mindfulness practices and practical support to live your Well Woman Life.
Strategists Karan Taneja and Syed Shozab Abbas recently shared a bunch of practice strategies online. In this episode, we look at five of them: Selling Playstation 5 to 45+ dads in a midlife crisis Selling Sleepwell mattresses to pregnant women Selling Woodland to stay-at-home dads Selling therapy to bodybuilders Selling Fastrack to grandparents Syed describes himself as a perennial ad geek while Karan is a chef-turned-strategist. They were classmates who decided to put their thinking into public to land their first strategy jobs. You can find Karan here: https://www.linkedin.com/in/karan-taneja29/ You can find Syed here: https://www.linkedin.com/in/syedshozab/ **
On 29 November 2019, Usman Kahn attacked and killed Saskia Jones and Jack Merritt at Fishmongers Hall in London, and was later shot dead by police on London Bridge. Jones and Merritt were involved in a prison education programme in which Kahn had participated. All three had gathered at an event that day to mark five years of the programme. Preti Taneja also worked on that programme as a teacher of creative writing in prisons. Jack Merritt oversaw her work. Kahn was one of her students. Aftermath, is Taneja's attempt to come to an understanding of these events both how they called into question what had come before and the grief and trauma they engendered.*SUBSCRIBE NOW FOR BONUS EPISODESLooking for Friends of Shakespeare and Company read Ulysses? https://podfollow.com/sandcoulyssesIf you want to spend even more time at Shakespeare and Company, you can now subscribe for regular bonus episodes and early access to Friends of Shakespeare and Company read Ulysses.Subscribe on Patreon here: https://www.patreon.com/sandcoSubscribe on Apple Podcasts here: https://podcasts.apple.com/fr/podcast/shakespeare-and-company-writers-books-and-paris/id1040121937?l=enAll money raised goes to supporting “Friends of Shakespeare and Company” the bookshop's non-profit, created to fund our noncommercial activities—from the upstairs reading library, to the writers-in-residence program, to our charitable collaborations, and our free events.*Preti Taneja is a writer and activist. Her first novel, We That Are Young, won the Desmond Elliott Prize and was listed for awards including the Folio Prize and the Prix Jan Michalski. It has been translated into several languages. Her second book is Aftermath, a lament on the language of prison, terror, trauma and grief. Taneja is Professor of World Literature and Creative Writing at Newcastle University. She is a contributing editor at And Other Stories, and at The White Review.Adam Biles is Literary Director at Shakespeare and Company. Buy a signed copy of his novel FEEDING TIME here: https://shakespeareandcompany.com/S/9781910296684/feeding-timeListen to Alex Freiman's Play It Gentle here: https://open.spotify.com/album/4gfkDcG32HYlXnBqI0xgQX?si=mf0Vw-kuRS-ai15aL9kLNA&dl_branch=1Shak Get bonus content on Patreon See acast.com/privacy for privacy and opt-out information.
On this episode, Brittyn welcomes special guest Dr. Nidhi Taneja, a pediatric board-certified dentist with a mission to eliminate dental fear and anxiety for every child. She is an advocate for prevention-focused, minimally invasive procedures to shift the paradigm from the traditional drill and fill model of dentistry to a functional and integrative approach to oral health. She believes that early intervention, regular visits, and home consistency are the biggest proponents of a child's positive experience with the dentist! IN THIS EPISODE What is the functional approach to density Why prevention at an early age is so important How to make the dental experience sensory-friendly for your child on the spectrum LINKS Join the Autism Nutrition Library Follow @AutismDietitian on Instagram Follow @dr.nidhitaneja on Instagram Find out more about Nurture Smiles