POPULARITY
This episode recorded live at the Becker's 3rd Annual Spring Payer Issues Roundtable features Doug Henry, Enterprise Medical Director of Behavioral Health, Highmark Health. Dr. Henry shares how Highmark is improving access, outcomes, and satisfaction through strategic partnerships, data-driven innovation, and value-based care models that prioritize mental health as a pillar of total health.
This episode recorded live at the Becker's 3rd Annual Spring Payer Issues Roundtable features Doug Henry, Enterprise Medical Director of Behavioral Health, Highmark Health. Dr. Henry shares how Highmark is improving access, outcomes, and satisfaction through strategic partnerships, data-driven innovation, and value-based care models that prioritize mental health as a pillar of total health.
In this episode, Joey Seliski of Allegheny Health Network and Pritee Subramany of Highmark Health discuss how consistent, accurate provider data is essential for improving care coordination, patient trust, and enabling AI-driven tools like virtual assistants and personalized provider recommendations.This episode is sponsored by Kyruus Health.
In this captivating episode of Taking Healthcare by Storm, delve into the world of expert insights as Quality Insights Medical Director Dr. Jean Storm engages in a thought-provoking and informative discussion with Emily Jaffe, MD, MBA, Vice President and Executive Medical Director of Enterprise Palliative Care Strategy and Implementation at Highmark Health and post-acute medical director at Allegheny Health Network. Dr. Emily Jaffe discusses the importance of quality of life at the end of life, the roles of palliative and hospice care, and CQEL's initiatives to improve serious illness care in Pennsylvania. She emphasizes the need for patient-centered care, education, and collaboration among healthcare providers to enhance patient outcomes. She also highlights innovations like community-based care models, PA POLST forms, and the potential for policy changes to support better end-of-life care throughout the state. If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.Publication number QI-062725-GK
This episode recorded live at the Becker's 3rd Annual Spring Payer Issues Roundtable features Dr. Rebekah Hughey, Medical Director at Highmark Health. She shares how Highmark's Living Health model streamlines care delivery, tackles health equity through maternal health and food access programs, and enhances member satisfaction through a patient-centered, tech-enabled approach.
This episode recorded live at the Becker's 3rd Annual Spring Payer Issues Roundtable features Dr. Rebekah Hughey, Medical Director at Highmark Health. She shares how Highmark's Living Health model streamlines care delivery, tackles health equity through maternal health and food access programs, and enhances member satisfaction through a patient-centered, tech-enabled approach.
Highmark Health, Mass General Brigham Health Plan, SCAN, and TytoCare leaders discuss strategies for creating innovative, high-impact healthcare products. Tune in to learn: How traditional health plans are rethinking product design in the face of growing competition from direct-to-consumer models Strategies for creating more personalized, flexible, and transparent offerings that resonate with today's healthcare consumers The role of data, technology, and innovation in modernizing health insurance products Real-world success stories from leading organizations who are successfully navigating this evolving market Panelists: Maria Baker, VP, Health Strategy & Delivery, Highmark Health Lena Perelman, VP, Medicare Product Operations, SCAN Health Plan Roni Mansur, Vice President of Product Management, Mass General Brigham Health Plan Suzi Pigg, Vice President, Payers, TytoCare https://www.brightspotsinhealthcare.com/events/innovating-product-design-for-growth-and-member-engagement/ This episode is sponsored by TytoCare: TytoCare is a virtual healthcare company that enables leading health plans and providers to deliver remote healthcare to the whole family through its Home Smart Clinic. Combining a cutting-edge, easy-to-use, FDA-cleared device with AI-powered guidance and diagnostic support, the Home Smart Clinic enables the whole family to conduct remote physical exams with a doctor, replicating in-clinic exams for immediate answers from home. TytoCare drives utilization rates that are six times higher than traditional telehealth services; reduces the total cost of care by an average of five percent; diverts ED visits by an average of 10.8%; and has a high average NPS of 83. The Home Smart Clinic includes Tyto Engagement Labs™, a proven framework of engagement journeys designed for the successful deployment and adoption of the solution. To complete its offering, TytoCare also provides the Pro Smart Clinic, for professional settings outside the home to serve rural clinics, schools, workplaces, and more. TytoCare serves over 250 major health systems and health plans in the U.S., Europe, Asia, Latin America, and the Middle East. For more information, visit us at tytocare.com. Bright Spots in Healthcare is produced by Bright Spots Ventures Bright Spots Ventures brings healthcare leaders together to share working solutions or "bright spots" to common challenges. We build valuable and meaningful relationships through our Bright Spots in Healthcare podcast, webinar series, leadership councils, customized peer events, and sales and go-to-market consulting. We believe that finding a bright spot and cloning it is the most effective strategy to improve healthcare in our lifetime. Visit our website at www.brightspotsinhealthcare.com
In this episode, Richard Clarke, PhD, Senior Vice President and Chief Analytics Officer at Highmark Health, discusses how the organization is leveraging AI, data integration, and value-based care models to enhance healthcare outcomes and affordability. He shares insights on payer-provider collaboration, generative AI adoption, and the future of intelligent workflows in healthcare.
Health plan leaders from Cambia Health Solutions, Highmark Health and League share strategies for driving consumer engagement, improving health outcomes, and optimizing payer-provider relationships. Learn how health plans can shift from broad segmentation strategies to truly personalized, member-centric healthcare by harnessing data, AI, and digital transformation. Learn how health plans are using AI-driven insights to deliver tailored interventions.
How are leading healthcare organizations using advanced analytics and AI to transform the patient experience? As healthcare costs continue to rise and patient satisfaction remains a challenge, many organizations are turning to data driven insights to improve outcomes and efficiency. This episode of Healthcare Reinvented explores how Highmark Health is leveraging cutting edge analytics to enhance decision making across the enterprise. Highmark's Dr. Richard Clarke and Ian Blunt join the Pittsburgh Technology Council CEO Audrey Russo and VP of Communications Jonathan Kersting so you can discover: How Highmark's analytics team is embedding data and AI into every aspect of the business to drive better results. How Highmark is partnering with tech giants like Google to accelerate their analytics capabilities and unlock new possibilities. The cultural shift required to make data and AI a core part of an organization's DNA. So hit PLAY to learn how Highmark is using analytics to create remarkable health experiences for their members.
Today, we're diving deep into a crucial aspect of preventive healthcare: the Annual Wellness Visit. Our guest is Dr. Christopher Wheelock, a clinical transformation physician executive at Highmark Health, responsible for developing payer and provider collaborations to move toward value-based care. In the past, he was heavily involved with developing the workflow, patient scripting and templating for the Annual Wellness Visit when CMS first established it in 2011 as part of the Affordable Care Act. In today's episode, Dr. Wheelock sheds light on the various elements of the Annual Wellness Visit, including self-assessments of psychosocial issues and screenings for conditions like dementia and incontinence. He also explains the expansion of services in 2025 for Medicare beneficiaries. We also explore the intricacies of coding and billing for these visits, especially if they go beyond the scope of the Annual Wellness Visit; the value they bring to patients, providers, and payers; and the critical role of effective communication and preparation to maximize the benefit of the Annual Wellness Visit.
In this episode of Healthcare Reinvented, Jonathan Kersting and Audrey Russo from the Pittsburgh Technology Council discuss Highmark Health's strategies to address the mental health crisis. Guests Dr. Anil Singh and Dr. Doug Henry explain how Highmark has increased access to mental health services by 40% through partnerships like that with Spring Health. The conversation focuses on the importance of a whole-person model of care, addressing health disparities, and ensuring equitable outcomes. They highlight the significant increase in mental health service demand post-COVID and emphasize the vital role of telemedicine. The discussion also covers Highmark's goals for 2025, including enhancing access, reducing stigma, expanding service offerings, and closing health disparities. The speakers stress the importance of early intervention, particularly for children, and the potential of digital solutions to improve mental health care.
Michael Serbinis, CEO and Founder of League, sits down with Eric to for a compelling discussion on how digital innovation is reshaping healthcare. Discover how League's platform empowers health plans like Highmark to deliver personalized, data-driven experiences that simplify navigation, improve engagement, and enhance member satisfaction. Mike shares fascinating insights on: The power of a unified digital front door for healthcare consumers Real-world examples of how League amplifies care access and reduces costs The role of personalization in creating Amazon-like experiences for healthcare Mike also reflects on lessons from his entrepreneurial journey, including his time working with Elon Musk and how it inspired his vision to transform healthcare. Listen in for actionable strategies on leveraging technology to meet evolving consumer expectations and drive better outcomes. About Mike Michael Serbinis founded League in 2014. League accelerates the digital transformation of the healthcare consumer experience (CX). Serbinis has led the company since its inception, raising over $235 million in funding and driving exponential growth as League powers healthcare's biggest brands. Mike has had a long and distinguished career as a serial entrepreneur, rocket scientist, engineer and investor. Most recently, Serbinis was the founder and CEO of Kobo, a digital reading company that rivals Amazon's Kindle worldwide. Before that, he founded cloud storage pioneer DocSpace and then built Critical Path, a messaging service that handled one-third of the world's email. Serbinis is also Chair of the Board of Directors for the Perimeter Institute, the world's leading center for scientific research in theoretical physics. Now, as the CEO of League, Serbinis is focused on healthcare transformation. Payers, providers and pharmacy retailers build on the League platform to accelerate digital transformation and deliver high-engagement, personalized digital experiences. Millions worldwide use and love solutions powered by League to access, navigate and pay for care. About League Founded in 2014, League is the leading healthcare consumer experience platform, reaching more than 20 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League's platform to deliver high-engagement healthcare solutions that improve health outcomes. To date, League has raised $235 million in venture capital funding, powering the digital experiences for some of healthcare's most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Bright Spots in Healthcare is produced by Bright Spots Ventures Bright Spots Ventures brings healthcare leaders together to share working solution or "bright spots" to common challenges. We build valuable and meaningful relationships through our Bright Spots in Healthcare podcast, webinar series, leadership councils, customized peer events, and sales and go-to-market consulting. We believe that finding a bright spot and cloning it is the most effective strategy to improve healthcare in our lifetime. Visit our website at www.brightspotsinhealthcare.com
Digital transformation in healthcare is reshaping patient care and driving innovations in value-based outcomes. In this episode, Gerard Odafe, Associate Director of Digital Products and Services at Baxter, discusses his journey from aerospace to healthcare, sharing how digital innovation transforms patient care and outcomes. He recounts experiences at Cleveland Clinic, Highmark Health, and Baxter, highlighting the growing role of digital health tools in enhancing patient care and value-based outcomes. Gerard talks about how vertical integration enables control over insurance and care delivery, facilitating accelerated innovation and targeted interventions. He stresses the importance of a people-centered approach, effective communication, and empathy in healthcare advancements, cautioning against over-reliance on AI without personalized care. Tune in to explore how digital health tools and innovative strategies revolutionize healthcare delivery and enhance patient outcomes! Resources: Connect with and follow Gerard Odafe on LinkedIn. Follow Baxter on LinkedIn and visit their website.
Doug Henry, PhD, Vice President and Medical Director of Enterprise Behavioral Health at Highmark Health, and Mari Vandenburgh, Vice President of Health Programs and Solutions at Highmark Health, join Eric to share Highmark's innovative approaches to transforming care delivery through digital and hybrid solutions. Topics include: Post-Acute Care Innovations: AHN At-Home Care program's multidisciplinary approach integrates mental health support to reduce readmissions and save $600 PMPM in total care costs. Addressing Network and Access Gaps: Highmark's strategic initiatives to expand access through geo-analysis, virtual-first strategies, and enhanced provider partnerships. Virtual Mental Health: A closer look at Highmark's partnership with Spring Health to provide personalized, outcome-driven mental health care, achieving symptom remission in six weeks or less for 70% of patients with moderate to severe conditions. Living Health Strategy: Leveraging personalized nudges and integrated digital platforms to boost member engagement, with 79% receiving their first mental health care through the program. Innovation for Loneliness and Beyond: Doug shares groundbreaking grant projects, such as using technology and social prescriptions to address loneliness and improve senior care outcomes. This episode is packed with actionable insights for health plans seeking to close access gaps, enhance member experience, and drive measurable outcomes in mental health and beyond. Tune in to learn from Highmark's bright spots and discover strategies to replicate their success. About Doug and Mari Doug is a clinical psychologist licensed in Pennsylvania and California and brings over 20 years of experience in professional applied psychology, including inpatient, outpatient, and administrative assignments. Attracted by the integrated payer-provider model and emphasis on patient-centered treatment, he joined the Allegheny Health Psychiatry and Behavioral Health Institute in 2017 as vice president. In addition to his role at the enterprise, he continues to serve as a leadership dyad for the Institute. Before joining AHN, Dr. Henry served as clinical administrator at Western Psychiatric Institute and Clinic for UPMC Child and Adolescent Behavioral Health Services, the UPMC Center for Autism and Developmental Disorders, and the UPMC Center for Eating Disorders. Mari is responsible for identifying and managing best-in-class healthcare solutions to improve Quadruple Aim outcomes related to chronic and episodic clinical conditions and validating multi-year business case value drivers and ROI. She has been with Highmark in various roles since 2005. Mari has a Bachelor of Science from Duquesne and a Master of Health Administration from the University of Pittsburgh. About Highmark Health Highmark Health is a $27 billion national, blended health organization with one of America's largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health's 44,000 employees serve millions of customers nationwide through the nonprofit organization's affiliated businesses, including Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, enGen, and Helion. We'd love to hear from you! Send your comments, suggestions and ideas to hello@brightspotsinhealthcare.com Visit our website to learn more about the show! www.brightspotsinhealthcare.com
Join us to learn more about how Highmark Health is improving community health by tackling food insecurity with Nebeyou Abebe. Nebeyou Abebe is the Senior Vice President of Social Determinants of Health (SDoH) at Highmark Health, a $27 billion national health organization. With nearly 20 years of experience in SDoH, population health, and employee wellness, he leads initiatives to address non-clinical factors impacting health, such as housing, food insecurity, and transportation. Highmark Health, based in Pittsburgh, serves millions through its affiliated businesses and focuses on improving health outcomes by tackling both medical and non-medical drivers of poor health. Previously, Abebe was the Global Vice President of Health and Well-being at Sodexo Group, where he led efforts impacting over 100 million consumers and 425,000 employees. He also worked on public health initiatives with the Louisiana Public Health Institute and directed national campaigns for the CDC to reduce HIV/AIDS stigma. Abebe holds a bachelor's in economics from the University of Massachusetts-Amherst, a Master's in social and public policy from Georgetown University, Sponsor: The podcast is made possible by FoodNiche-ED, a gamified platform that enhances the knowledge of food and health. Learn more on foodniche-ed.com Twitter: https://twitter.com/foodniche_ed Instagram: https://www.instagram.com/foodniche_ed/ Facebook: https://www.facebook.com/FoodNicheEd/ LinkedIn:https://www.linkedin.com/company/foodniche-education About Dr. Olayanju: Dr. Julia Olayanju is a scientist and educator who advocates for enhanced nutrition education in schools and communities. She is the founder of FoodNiche-ED and FoodNiche where she and her team are driving a healthier future through programming, resources and technology.
TalkErie.com - The Joel Natalie Show - Erie Pennsylvania Daily Podcast
Having a relevant conversation going into the holidays, Dr. Anil Singh, senior vice president, executive medical director, population and curated health for Highmark Health, and Aimee Girod, VP clinical strategy & performance joined us to discuss maintaining mental wellness during a stressful time of year and beyond.
In this episode, I spent some time with Monica Kohli, VP of Growth and Strategy at Hilabs. Her company uses AI and data analytics to make healthcare data clean, meaningful, and transformative. The US healthcare system can be a complicated one to navigate, and connecting the dots to bridge the complications between insurance, clinical data, billing and healthcare providers is a necessity. We also discuss what it means to “Lead as a Woman”, as too many times, we only see leadership as a masculine trait. As a VP of Growth and Strategy at HiLabs, Monica leads go-to-market functions and serves as a key client advisor, ensuring continued value creation for major customers. With over a decade of experience in launching and scaling ventures in healthcare and B2B SaaS, she began her career in corporate strategy at Highmark Health, enhancing their provider network through new services and partnerships. Her success stems from a holistic approach to go-to-market strategy that drives scalable revenue growth. She holds an undergraduate degree in pre-medicine from New York University and a master's in public health and health administration from the University of Pittsburgh.
AmeriHealth Caritas, Health Alliance Plan, Highmark Health and Icario discuss how AI transforms healthcare by creating personalized experiences that drive performance improvements and enhance member engagement. Learn how high-ranking health plans reinvent their approach to member experience to elevate your HEDIS scores, improve health outcomes and streamline data processes. Guests: Vandna Bhrany, MPH, Vice President, HEDIS Strategy and Analytics, AmeriHealth Caritas Tracy Saula. Senior Vice President, Chief Product and Experience Officer, Highmark Health Cory Busse, VP, Strategy, Icario Mike Treash, Senior Vice President and Chief Operating Officer, Health Alliance Plan Bios: https://www.brightspotsinhealthcare.com/events/a-new-era-for-consumer-engagement-and-hedis-combining-the-human-touch-with-ai/ This episode is sponsored by Icario Icario serves health plans by using powerful whole-person data, predictive behavioral science, and a proprietary engagement platform to offer personalized experiences that meet members where they are in their health journey. Icario combines the industry's largest member data repository with unparalleled industry expertise to implement health action programs that deliver personalized member engagement, reduce abrasion and encourage positive health behaviors.
Joyce welcomes Mick Malec, CEO, enGen and Enterprise Technology and Operations Officer, Highmark Health, back to the show. enGen's dynamic ecosystem of smart automation and technology supports streamline complex operations for health plans and their provider partners. Founded in 2014 as HM Health Solutions (HMHS), enGen is a wholly owned subsidiary of Highmark Health. enGen has more than 3,500 employees and works with health care plans serving more than 10 million members nationwide. Mr. Malec will discuss enGen's continued commitment to hire people with disabilities as part of a diverse workforce.
Guests:Dan Nutkis, Founder and Chief Executive Officer of HITRUSTOn LinkedIn | https://www.linkedin.com/in/daniel-nutkis-339b93b/Robert Booker, Chief Strategy Officer at HITRUSTOn LinkedIn | https://www.linkedin.com/in/robertbooker/Omar Khawaja, CISO, Client at DatabricksOn LinkedIn | https://www.linkedin.com/in/smallersecurity/Cliff Baker, CEO at CORL TechnologiesOn LinkedIn | https://www.linkedin.com/in/cliffbaker/Andrew Hicks, Partner and National HITRUST Practice Lead at Frazier & DeeterOn LinkedIn | https://www.linkedin.com/in/aehicks2000/____________________________Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]On ITSPmagazine | https://www.itspmagazine.com/sean-martin____________________________Episode NotesThis episode of the On Location series takes place during HITRUST Collaborate 2024 brought together leading figures in cybersecurity to share their experiences and insights. Moderated by Sean Martin, host of the Redefining CyberSecurity Podcast, the panel included Dan Nutkis, Founder and Chief Executive Officer of HITRUST; Robert Booker, Chief Strategy Officer at HITRUST and former Chief Information Security Officer at UnitedHealth Group; Omar Khawaja, CISO, Client at Databricks and former Chief Information Security Officer at Highmark Health; Cliff Baker, CEO at CORL Technologies and Managing Partner at Meditology Services; and Andrew Hicks, Partner and National HITRUST Practice Lead at Frazier & Deeter.The session kicked off with Sean Martin highlighting the importance of collaboration and conversation within the cybersecurity community. Dan Nutkis reflected on the early beginnings of HITRUST in 2007 and discussed the initial goal of establishing a comprehensive and effective framework for security. Nutkis highlighted the organization's ongoing commitment to continuous improvement and adaptability in addressing security needs.Omar Khawaja emphasized the need for setting high-security bars and how HITRUST has been instrumental in providing robust frameworks that simplify complex compliance requirements. He shared how Highmark Health leveraged the HITRUST certification to streamline their third-party risk management, ensuring better outcomes with fewer resources. According to Khawaja, HITRUST's efforts in adapting to market needs and developing new assurance levels like the i1 and e1 have been vital in meeting evolving security demands.Cliff Baker discussed the innovation driven by HITRUST in the compliance space. Baker stressed the importance of the HITRUST ecosystem, which is designed not only to meet today's security challenges but to anticipate future needs. The assurance framework and transparency provided by HITRUST have proven essential in building and maintaining trust within the healthcare industry.Andrew Hicks praised the rigorous QA process that HITRUST employs, which ensures that certified organizations maintain high standards of security. He emphasized how this rigorous process not only helps organizations achieve certification but also transforms their overall approach to cybersecurity.Robert Booker spoke about the continuous curiosity and commitment required to stay ahead in cybersecurity. He highlighted how HITRUST's data-driven approach and innovations in areas like AI and continuous monitoring are crucial in maintaining relevance and enhancing security outcomes.Throughout the discussion, the panelists collectively underscored the importance of a robust, adaptable, and comprehensive security framework. HITRUST's continuous innovation and commitment to addressing real-world security challenges position it as a leader in the industry. The collaborative efforts of HITRUST and its community not only improve organizational security but also strengthen the overall reliability of the healthcare system.As HITRUST continues to evolve and introduce new initiatives, it remains a pivotal player in setting high security and compliance standards. The insights shared during this episode of On Location provide a glimpse into the future of cybersecurity and the ongoing efforts to safeguard sensitive data in the healthcare sector.Be sure to follow our Coverage Journey and subscribe to our podcasts!____________________________This Episode's SponsorsHITRUST: https://itspm.ag/itsphitweb____________________________Follow our HITRUST Collaborate 2024 coverage: https://www.itspmagazine.com/hitrust-collaborate-2024-information-risk-management-and-compliance-event-coverage-frisco-texasBe sure to share and subscribe!____________________________ResourcesLearn more about HITRUST Collaborate 2024 and register for the conference: https://itspm.ag/hitrusmxayLearn more about and hear more stories from HITRUST: https://www.itspmagazine.com/directory/hitrust____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-cybersecurity-society-humanity-conference-and-event-coverageTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-podcastWant to tell your Brand Story as part of our event coverage?Learn More
Guests:Dan Nutkis, Founder and Chief Executive Officer of HITRUSTOn LinkedIn | https://www.linkedin.com/in/daniel-nutkis-339b93b/Robert Booker, Chief Strategy Officer at HITRUSTOn LinkedIn | https://www.linkedin.com/in/robertbooker/Omar Khawaja, CISO, Client at DatabricksOn LinkedIn | https://www.linkedin.com/in/smallersecurity/Cliff Baker, CEO at CORL TechnologiesOn LinkedIn | https://www.linkedin.com/in/cliffbaker/Andrew Hicks, Partner and National HITRUST Practice Lead at Frazier & DeeterOn LinkedIn | https://www.linkedin.com/in/aehicks2000/____________________________Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]On ITSPmagazine | https://www.itspmagazine.com/sean-martin____________________________Episode NotesThis episode of the On Location series takes place during HITRUST Collaborate 2024 brought together leading figures in cybersecurity to share their experiences and insights. Moderated by Sean Martin, host of the Redefining CyberSecurity Podcast, the panel included Dan Nutkis, Founder and Chief Executive Officer of HITRUST; Robert Booker, Chief Strategy Officer at HITRUST and former Chief Information Security Officer at UnitedHealth Group; Omar Khawaja, CISO, Client at Databricks and former Chief Information Security Officer at Highmark Health; Cliff Baker, CEO at CORL Technologies and Managing Partner at Meditology Services; and Andrew Hicks, Partner and National HITRUST Practice Lead at Frazier & Deeter.The session kicked off with Sean Martin highlighting the importance of collaboration and conversation within the cybersecurity community. Dan Nutkis reflected on the early beginnings of HITRUST in 2007 and discussed the initial goal of establishing a comprehensive and effective framework for security. Nutkis highlighted the organization's ongoing commitment to continuous improvement and adaptability in addressing security needs.Omar Khawaja emphasized the need for setting high-security bars and how HITRUST has been instrumental in providing robust frameworks that simplify complex compliance requirements. He shared how Highmark Health leveraged the HITRUST certification to streamline their third-party risk management, ensuring better outcomes with fewer resources. According to Khawaja, HITRUST's efforts in adapting to market needs and developing new assurance levels like the i1 and e1 have been vital in meeting evolving security demands.Cliff Baker discussed the innovation driven by HITRUST in the compliance space. Baker stressed the importance of the HITRUST ecosystem, which is designed not only to meet today's security challenges but to anticipate future needs. The assurance framework and transparency provided by HITRUST have proven essential in building and maintaining trust within the healthcare industry.Andrew Hicks praised the rigorous QA process that HITRUST employs, which ensures that certified organizations maintain high standards of security. He emphasized how this rigorous process not only helps organizations achieve certification but also transforms their overall approach to cybersecurity.Robert Booker spoke about the continuous curiosity and commitment required to stay ahead in cybersecurity. He highlighted how HITRUST's data-driven approach and innovations in areas like AI and continuous monitoring are crucial in maintaining relevance and enhancing security outcomes.Throughout the discussion, the panelists collectively underscored the importance of a robust, adaptable, and comprehensive security framework. HITRUST's continuous innovation and commitment to addressing real-world security challenges position it as a leader in the industry. The collaborative efforts of HITRUST and its community not only improve organizational security but also strengthen the overall reliability of the healthcare system.As HITRUST continues to evolve and introduce new initiatives, it remains a pivotal player in setting high security and compliance standards. The insights shared during this episode of On Location provide a glimpse into the future of cybersecurity and the ongoing efforts to safeguard sensitive data in the healthcare sector.Be sure to follow our Coverage Journey and subscribe to our podcasts!____________________________This Episode's SponsorsHITRUST: https://itspm.ag/itsphitweb____________________________Follow our HITRUST Collaborate 2024 coverage: https://www.itspmagazine.com/hitrust-collaborate-2024-information-risk-management-and-compliance-event-coverage-frisco-texasBe sure to share and subscribe!____________________________ResourcesLearn more about HITRUST Collaborate 2024 and register for the conference: https://itspm.ag/hitrusmxayLearn more about and hear more stories from HITRUST: https://www.itspmagazine.com/directory/hitrust____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-cybersecurity-society-humanity-conference-and-event-coverageTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-podcastWant to tell your Brand Story as part of our event coverage?Learn More
Monica is a tech executive with a strong background in healthcare, public health, and growth strategy. She started her career on the provider side of healthcare, working on growth initiatives for one of the nation's largest integrated delivery networks at Highmark Health. Shortly after, she entered the tech space through a lead go-to-market role for a fast growing healthtech startup, launching her career in scaling high growth B2B tech SaaS companies. I wanted to talk to Monica because it's not common to find a woman of leadership in both tech and public health, especially one that embraces femininity in her leadership! A driving force behind her career progression and success is her desire to empower women in public health, leadership, and technology. She is a trailblazer in these fields and cares deeply about sharing her story so that other women can succeed. Connect with Monica: https://www.linkedin.com/in/monicakohli/ FOLLOW ME: YouTube: https://www.youtube.com/ChristineWong Instagram: https://www.instagram.com/christine.innovates Linkedin: https://www.linkedin.com/in/christineywong Facebook: https://www.fb.me/ChristineWongFB Website: https://christineywong.me/ --- Support this podcast: https://podcasters.spotify.com/pod/show/christinewong/support
In this episode of Inside Jobs, we connect with Keith Loell, integrated creative director and leader at Tonic, the award-winning in-house agency at Highmark Health. Keith has always felt the most comfortable and most alive building things. So, when the executives at Highmark came knocking with a plan to build a full-service, world-class in-house agency, he was all in! Join us to hear how Keith's experience with external agencies and clients across three continents led to his decision to take his passions and expertise in house, helping to build the 2023 In-House Agency of the Year.——This podcast is in partnership with the In-House Agency Forum and hosted by Robert Berkeley from EKCS.
Dr. Onyi Daniel, Sinai Health System Board Member and former Vice President for Data and Analytics Strategy at Highmark Health, is a passionate health tech leader who speaks about change management, AI use cases, health equity and the importance of responsible AI.In this episode, Daniel shares her leadership experience and explains why it is incremental that health care leadership can articulate the vision for technological change and define the associated value. Host Alex Maiersperger and Daniel discuss emerging AI use cases in the health care industry, such as ambient listening or code generation, which can improve productivity and experience and reduce burnout. Despite the infinite opportunities that new technologies bring, Daniel emphasizes the importance of upstream data collection, data quality, governance and inclusion, ensuring models and outcomes represent diverse populations to enhance health equity.
Joyce is proud to have back Highmark Health's Executive Vice President and Chief Operating Officer, Karen Hanlon. She will explain her commitment to hiring people with disabilities as a diverse part of their workforce.
Sean Kelly Sean Kelly serves as the Director of Cyber GRC and Data Protection at Highmark Health, the fourth-largest Blue Cross Blue Shield organization in the United States. With a background in IT and cybersecurity, Sean brings a wealth of experience in remote team management and organizational leadership. In addition to his role at Highmark,...
This special episode of Inside Jobs comes to you live from the IHAF Leadership Summit, held at the iconic Willis Tower in Chicago, IL. An executive-level event, this year's Summit includes keynotes from Marissa Eddings of 7-Eleven, Jennifer Martindale of the Chicago Cubs, Jorge Orozco-Cordero of Discover Financial Services, and Amy Spears and George Friedman of Highmark Health—all of whom offer an inside look at the organizational strategies and operating practices that enable their teams to deliver incomparable value to the businesses they support. ——This podcast is in partnership with the In-House Agency Forum and hosted by Robert Berkeley from EKCS.
In this episode, Dr. Onyinyechi Daniel, Vice President of Data & Analytics Strategy at Highmark Health, explores the landscape of Medicare Advantage, discussing the wins and challenges faced in this sector. He delves into trends in growth and development, emphasizing the critical roles of innovation and adaptability as well as highlights the importance of community in driving successful healthcare outcomes.
Joyce is proud to have back Highmark Health's Executive Vice President and Chief Operating Officer, Karen Hanlon. She will explain her commitment to hiring people with disabilities as a diverse part of their workforce.
Joyce is proud to have back Highmark Health's Executive Vice President and Chief Operating Officer, Karen Hanlon. She will explain her commitment to hiring people with disabilities as a diverse part of their workforce.
Joyce welcomes Tracy Saula, Senior Vice President and Chief Product and Experience Officer at Highmark Health to the show. Ms. Saula will discuss her role within the organization further and the wide range of products and services that Highmark Health provides to its customers, including those with disabilities.
For the 71st episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Richard Clark, PhD, Senior Vice President and Chief Analytics Officer at Highmark Health to discuss data, analytics, and AI! To kick off this episode, we discuss Clark's double role working for a payer and provider and how that […]
Episode description: In this podcast episode, we engage in an insightful discussion with Richard Clarke, Chief Data and Analytics Officer at Highmark Health. With an impressive 8-year tenure, Richard offers a unique and seasoned perspective on the evolution of analytics and data science. He and his team have built a remarkable foundation at Highmark, skillfully leveraging it during the recent surge in Generative AI, while simultaneously investing in high ROI projects across the spectrum of data science and analytics projects. This episode isn't just pivotal for those at the forefront of healthcare organizations; it's also packed with valuable insights for leaders across a range of industries looking to harness the power of data and analytics in their own businesses. Show links: LinkedIn: https://www.linkedin.com/in/richard-clarke-data-analytics/ Highmark Health website: https://www.highmarkhealth.org/
This week on the podcast, Darian and Steve are joined by Brad Keen, who is the Manager of Brand Activation, at Highmark Health. Brad joins the show to talk about his career journey from working in college athletics to now working for a company that advertises in athletics. Plus, Darian and Steve debate Cael Sanderson's noise complaint, share their Super Bowl picks and more. Follow Darian and Steve on Twitter @StuffSomersSays and @SteveSamspell. Visit the website at StuffSomersSays.com. Join the newsletter today. Go buy Stuff by visiting StuffSomersSays.com/TheStuff
Joyce is excited to start 2024 with the returning champion of competitive employment for Americans with disabilities, David Holmberg, President, and CEO of Highmark Health and Chairman of the Board, Highmark, Inc. Mr. Holmberg launched an initiative in 2020 to hire 30 people with disabilities from Bender Consulting Services to honor the 30th anniversary of the signing of the ADA, called the Highmark 30/30. He and all of Highmark have continued this practice every year since 2020. During the show, Mr. Holmberg will talk about the initiative and how it happened. Additionally, he will discuss how the company plans to continue its unprecedented record of hiring people with disabilities in 2024. Highmark is a $26 billion blended health organization with headquarters in Pittsburgh, PA. Its 42,000 employees serve millions of customers nationwide through the nonprofit organization's affiliated businesses, including Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, and enGen.
Joyce is excited to start 2024 with the returning champion of competitive employment for Americans with disabilities, David Holmberg, President, and CEO of Highmark Health and Chairman of the Board, Highmark, Inc. Mr. Holmberg launched an initiative in 2020 to hire 30 people with disabilities from Bender Consulting Services to honor the 30th anniversary of the signing of the ADA, called the Highmark 30/30. He and all of Highmark have continued this practice every year since 2020. During the show, Mr. Holmberg will talk about the initiative and how it happened. Additionally, he will discuss how the company plans to continue its unprecedented record of hiring people with disabilities in 2024. Highmark is a $26 billion blended health organization with headquarters in Pittsburgh, PA. Its 42,000 employees serve millions of customers nationwide through the nonprofit organization's affiliated businesses, including Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, and enGen.
As part of our ongoing coverage on cybercrime and cybersecurity, we recently spoke to several top experts about how they see it. On this episode, Javvad Malik, Lead Security Awareness Advocate at KnowBe4, is joined by Paul Connelly, former Chief Security Officer at HCA Healthcare; Ken Foster, former VP of IT Governance, Risk & Compliance at FLEETCOR; Omar Khawaja, former CISO at Highmark Health; and Susan Koski, CISO at PNC. Sponsored by: https://www.knowbe4.com/
Good day to our listeners! In today's episode, we're bringing you several exciting updates from the world of pharma and biotech. Let's dive right in.First up, we're talking about a game-changing webinar hosted by Cytiva. They're discussing a revolutionary, scalable process for producing clinical-grade plasmid DNA. This method is not only efficient but also reduces the purification steps significantly. If you're interested in the intricacies of genomic medicines, this is something you won't want to miss.In the world of health insurance, there's a buzz about Cigna and Humana potentially merging. This could be a major shake-up for the industry, but it's not without its challenges, especially on the regulatory front. Speaking of challenges, UnitedHealth's Medicare Advantage growth for 2024 could hit a snag, and Providence is still grappling with losses despite their recovery efforts. On a brighter note, Highmark Health's insurance business is making waves with boosted earnings, though Allegheny Health's operational losses are a concern. And in a concerning update, an additional 330,000 Medicare beneficiaries might have been affected by a data breach at a federal contractor. Definitely something to keep an eye on.Now, let's shift gears to A/B testing and experimentation programs. A new report, which analyzed data from over 127,000 experiments, sheds light on why many tests don't hit statistical significance and how we can look beyond revenue to other impactful metrics. If you're into data and analytics, this report is a treasure trove of insights.Patient retention in clinical trials is another hot topic we're covering. It's becoming increasingly clear that a patient-centered approach is key to not just getting patients into trials but keeping them there. The challenges range from the impact of trial locations to the feasibility of travel for patients. It's a complex issue, but solutions like telemedicine and local trial centers could be game-changers.For those interested in oncology, there's an upcoming webinar you won't want to miss. It focuses on making cancer studies more efficient and inclusive. The talk will cover innovative strategies, including the use of real-world data and technology, to improve outcomes in oncology research.Shifting our focus to retail health, we're seeing how on-premise digital screens are transforming patient care and driving revenue growth. These screens aren't just about display; they're a strategic tool for enhancing patient experiences and boosting business performance.And lastly, let's touch on some key developments in the pharmaceutical industry. We're looking at an international tax effort impacting big pharma, the potential Cigna-Humana merger, and some exciting updates from Novartis, BioMarin, Novo Nordisk, GSK, and Regeneron and Sanofi. There's a lot happening, and it's all pointing towards an exciting future for the industry.That's all for today's episode. Thanks for joining us on Pharma and Biotech Daily. Don't forget to subscribe for the latest news and updates in the industry. Have a fantastic day!
On this special episode of DGTL Voices, Ed welcomes Dr. Joshua Elder, SVP at Highmark Health and Command Surgeon in US Army Reserve. In honor of Veterans Day, thank you to those who have served and continue to serve our country. God bless you and thank you for your sacrifice!
Onyinyechi “Onyi” U. Daniel - VP of Data & Analytics Strategy at Highmark Health joins the podcast to discuss her background, top priorities for the rest of the year, programs and initiatives that have been needle-moving, and more!
Onyinyechi “Onyi” U. Daniel - VP of Data & Analytics Strategy at Highmark Health joins the podcast to discuss her background, top priorities for the rest of the year, programs and initiatives that have been needle-moving, and more!
Joyce welcomes Dr. Bruce Meyer, Executive Vice President and Western PA Market President for Highmark Health to the show. Dr. Meyer is an experienced senior healthcare and education executive who is passionate about building high-reliability healthcare organizations through integrating coverage and care to deliver a more personalized, simpler, and proactive engaged health experience for individuals and clinicians. A proven initiator and strategic thinker with strong emotional intelligence with a focus on performance excellence while dealing with uncertainty and ambiguity. He will discuss this business philosophy and why hiring people with disabilities helps the organization meet these objectives.
Joyce welcomes Dr. Bruce Meyer, Executive Vice President and Western PA Market President for Highmark Health to the show. Dr. Meyer is an experienced senior healthcare and education executive who is passionate about building high-reliability healthcare organizations through integrating coverage and care to deliver a more personalized, simpler, and proactive engaged health experience for individuals and clinicians. A proven initiator and strategic thinker with strong emotional intelligence with a focus on performance excellence while dealing with uncertainty and ambiguity. He will discuss this business philosophy and why hiring people with disabilities helps the organization meet these objectives.
Joyce welcomes Mick Malec, CEO, enGen and Enterprise Technology and Operations Officer, Highmark Health, back to the show. enGen's dynamic ecosystem of smart automation and technology supports streamlines complex operations for health plans and their provider partners. Founded in 2014 as HM Health Solutions (HMHS), enGen is a wholly owned subsidiary of Highmark Health. enGen has more than 3,500 employees and works with health care plans serving more than 10 million members nationwide. Mr. Malec will discuss enGen's continued commitment to hire people with disabilities as part of a diverse workforce.
Joyce welcomes Mick Malec, CEO, enGen and Enterprise Technology and Operations Officer, Highmark Health, back to the show. enGen's dynamic ecosystem of smart automation and technology supports streamlines complex operations for health plans and their provider partners. Founded in 2014 as HM Health Solutions (HMHS), enGen is a wholly owned subsidiary of Highmark Health. enGen has more than 3,500 employees and works with health care plans serving more than 10 million members nationwide. Mr. Malec will discuss enGen's continued commitment to hire people with disabilities as part of a diverse workforce.
On this special episode of Dimensions of Diversity, Chief Diversity and Inclusion Officer, Lloyd Freeman chats with Erica Sumpter, Program Manager, Enterprise Equitable Health Institute at Highmark Health and Gina Winstead, VP for Inclusion, Diversity, Equity and Accessibility at Carnegie Museums of Pittsburgh. The trio examines intersectional identities and unique experiences within the LGBTQ+ community, and demonstrable ways that allies and leadership can advance LGBTQ+ inclusion in the workplace. Dimensions of Diversity is a podcast created by Buchanan Ingersoll & Rooney, highlighting diversity in the workplace. Hosted by Lloyd Freeman, Chief Diversity & Inclusion Officer, the podcast features meaningful conversations with industry and community leaders working to advance D&I.
Dr. Onyinye Enyia Daniel, Vice President of Data and Analytics Strategy at Highmark Health, joins the podcast to discuss her background, her focus on leveraging data & analytics to simplify patient experience, trends surrounding the ethical use of data, where she sees the best opportunities for growth in the future and more.
This live episode from the Becker's Hospital Review 13th Annual Meeting in Chicago features Margaret Larkins-Pettigrew, Senior Vice President & Chief Clinical Diversity Equity Inclusion Officer at Highmark Health Allegheny Health Network. Here, she discusses her career journey, what she is currently most excited about in healthcare, making a difference in the lives of the women who work in healthcare, and more.This episode is sponsored by Insight Global Health.
Highmark Health had the goal of building a health ecosystem that worked better for everyone. That meant putting the patient and their clinician at the center of the model. Join us as Tracy Saula, SVP of Product & Health Experience at Highmark, and Matt Johnson, Senior Partner in West Monroe's Product Experience and Engineering Lab, explain how the company transformed healthcare in an otherwise traditional and highly regulated industry.Highlights:2:00 - Tracy's background3:12 - How Highmark Health is building a health ecosystem that works better for everyone5:22 - Creating the clear problem statement6:28 - How myHighmark supports their digital transformation9:16 - Pandemic raised our competency in digital10:12 - How higher customer expectations impact product design and experience11:40 - How to overcome an industry full of point solutions and disparate systems15:00 - Making a well-designed solution for both clinician and end user16:59 - The focus on saving time for clinician and end user18:15 - What it takes to get all players involved in something new and potentially risky20:05 - How does a company keep a steadfast mentality21:50 - Supporting organizational change during transformation25:22 - Can any company become a product company?26:30 - What Tracy is looking forward to in 202328:34 - What does digital mean to you?