Beyond the Wrench

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How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket more attractive to younger generations? Each week, Jay Goninen, President and Founder of Find A Wrench, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in the aftermarket and what we can do to help drive the industry forward.

Jay Goninen


    • May 28, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 57m AVG DURATION
    • 270 EPISODES


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    Latest episodes from Beyond the Wrench

    Investing in Technicians Builds Better Shops

    Play Episode Listen Later May 28, 2025 58:59


    Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians' growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Erik Fagerstrom, GreatWater 360 Auto Care, efagerstrom@greatwatergarages.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

    Beyond the SEMA Show

    Play Episode Listen Later May 21, 2025 61:15


    Mike Spagnola, President & CEO of Specialty Equipment Market Association (SEMA), joins us to talk about the iconic SEMA Show and the important work the organization is doing behind the scenes to support the automotive, diesel, and parts industries. He covers key issues like tariffs, Leno's Law, and the political efforts SEMA is driving beyond their annual event.Check out the full video version of the podcast on YouTube!About Our Guest:Mike SpagnolaPresident & CEO, Specialty Equipment Market Association (SEMA)mikes@sema.orgSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

    WrenchWay and ASE Launch School Assist All-Star Awards

    Play Episode Listen Later May 14, 2025 61:02


    In this webinar recording, WrenchWay and ASE introduce the School Assist All-Star Awards—a new program recognizing schools and shops making a real impact in promoting automotive and diesel careers. David Johnson, President & CEO of ASE, joins WrenchWay Co-Founders Jay Goninen and Mark Wilson to talk about the award criteria, the importance of strong school-shop partnerships, and how these relationships support shop retention and recruitment.View the Webinar Video Learn More About School AssistAbout Our Guests:David JohnsonPresident & CEO, ASEMark WilsonPresident & CEO, WrenchWaySponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Inside BMW's Approach to Developing Top Technicians

    Play Episode Listen Later May 7, 2025 64:08


    Gary Uyematsu, National Technician Training Manager at BMW North America, joins us to discuss the continuous learning it takes to succeed as a technician and how BMW approaches technician training. He also highlights some industry disconnects, like career counselors not fully understanding technician careers, along with the unique challenges of teaching and developing today's technicians.Check out the full video version of the podcast on YouTube!About Our Guest:Gary UyematsuNational Technician Training Manager, BMW North Americagary.uyematsu@bmwna.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    What Top-Performing Shops Do Differently

    Play Episode Listen Later Apr 30, 2025 59:49


    Darin Damron, SE Regional Vice President at Jasper Engines & Transmissions, is back to share what he's seeing from the highest-performing shops. He highlights the common traits these shops share—like their commitment to continuous learning, focus on hiring and keeping the right people, and putting people first. Darin also covers valuable training resources and materials every shop owner and manager should have on their radar.Check out the full video version of the podcast on YouTube!Shop Owner & Manager Training Resources:Jasper Shop Owner Success Series by Elite WorldwideThe Cross-Check Method by Aaron ClementsSouthern Automotive Service Association's Pit Stop Power Boost ClassAbout Our Guest:Darin DamronSE Regional Vice President, Jasper Engines & TransmissionsDarin.Damron@jasperengines.comSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    How ASE is Shaping Automotive Education

    Play Episode Listen Later Apr 23, 2025 58:48


    Jennifer Holland, Assistant Vice President of Marketing at ASE, walks us through the incredible growth ASE has experienced over the years as a staple in the automotive industry. She highlights how ASE has reimagined its marketing efforts, gives an inside look at the organization today, and shares the impact their annual Instructor Training Conference has on helping instructors stay current with training and build their professional network.Learn more about the 2025 ASE Instructor Training Conference on July 21-24: https://aseeducationfoundation.org/events/ase-instructor-training-conferenceCheck out the full video version of the podcast on YouTube!About Our Guest:Jennifer HollandAssistant Vice President of Marketing, ASEjholland@ase.comSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Habits, Mindset, and Leadership Lessons for Big Growth

    Play Episode Listen Later Apr 16, 2025 61:31


    Victoria Thomas, CFO & Owner of Kellymoss Inc., talks about how dreaming bigger has helped drive their business success. She shares her morning routine, why leaders can't outwork their to-do lists, and how she's learned to delegate parts of the business to focus on bigger goals.Check out the full video version of the podcast on YouTube!About Our Guest:Victoria ThomasCFO & Owner, Kellymoss Inc.victoria@kellymoss.comSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Riding the Wave of EV & ADAS in Auto Repair

    Play Episode Listen Later Apr 9, 2025 66:03


    Kurt Fenzel, EV & ADAS Instructor at I-CAR, shares how he's staying ahead of the rapidly evolving automotive technology by providing the right education to technicians. He reflects on his time as a high school automotive teacher, offers tips on managing the challenges of ADAS and other advanced technologies, and discusses the space and equipment needed to properly calibrate these high-tech vehicles.Check out the full video version of the podcast on YouTube!About Our Guest:Kurt FenzelEV & ADAS Instructor, I-CARkurt.fenzel@i-car.comSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Dealership Success Through Intentional Leadership

    Play Episode Listen Later Apr 2, 2025 60:31


    Bill Demaree, Corporate Director of Fixed Operations at Tom Wood Automotive Group, shares how intentional habits have helped grow their stores. He discusses the importance of hiring and firing based on company values to shape the culture, embracing technology to improve staff efficiency, and how stepping into different roles at stores has helped him identify areas for growth.Check out the full video version of the podcast on YouTube!About Our Guest:Bill Demaree Corporate Director of Fixed Operations, Tom Wood Automotive Groupwilliam_demaree@tomwood.comSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    What Attracts Technicians to Auto Collision

    Play Episode Listen Later Mar 26, 2025 66:50


    Joe Burda, I-CAR Instructor, surveyed over 100 auto collision technicians to understand what motivates them to join the industry. In this episode, he shares insights from the survey, explores common trends among respondents, and discusses how the industry can attract the right talent to address the ongoing workforce shortage.Download Auto Collision Face-to-Face Industry Survey SummaryCheck out the full video version of the podcast on YouTube!About Our Guest:Joe BurdaInstructor, I-CARSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Celebrating Technician Talent at the Audi Twin Cup

    Play Episode Listen Later Mar 19, 2025 54:22


    Mollie Hughes, Service Operations Program Lead at Audi, discusses the Audi Twin Cup competition, which highlights the industry's top technicians, service advisors, and brand specialists. Mollie shares insights into the competition's structure and memorable moments from past events.Check out the full video version of the podcast on YouTube!About Our Guest:Mollie HughesService Operations Program Lead, AudiMollie.Hughes@audi.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Improving Habits as a Flat Rate Technician

    Play Episode Listen Later Mar 12, 2025 58:32


    Josh Arnold, Team Lead at Subaru of Austin, joins us again for his fifth appearance on Beyond the Wrench. Nearly a year has passed since Josh moved to a new shop out of state, and during that time, he's made several key changes in both his personal and professional life. In this episode, he shares his experience moving tools, starting fresh, and adopting healthier habits to take better care of both his mind and body as a technician.Check out the full video version of the podcast on YouTube!About Our Guests:Josh ArnoldTeam Lead, Subaru of AustinSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Intentionally Recruiting Today's Auto Technician

    Play Episode Listen Later Mar 5, 2025 78:56


    Brad McKinney, Director of Talent Acquisition at Cavender Auto Family, shares a crash course on recruiting technicians in today's market. With the technician shortage and technicians having the upper hand, your shop needs to stand out. Brad offers tips on effective communication during the hiring process, avoiding overselling candidates, and preparing managers for interviews.Check out the full video version of the podcast on YouTube!About Our Guests:Brad McKinneyDirector of Talent Acquisition and Training, Cavender Auto Familybrad.mckinney@cavenderautofamily.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Building True Leadership in the Shop

    Play Episode Listen Later Feb 26, 2025 55:27


    Chris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the importance of communication and provides tips for young technicians aspiring to be in managerial roles.View White Paper - Wired For Success: Amplifying Technician SkillsJoin the Book Waitlist -  “Becoming a Better Service Professional” by Chris CraigCheck out the full live version of the podcast on YouTube!About Our Guests:Chris CraigFixed Operations Content Owner, RockEDchris.craig@rocked.usSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Thriving as a Young Technician

    Play Episode Listen Later Feb 19, 2025 65:12


    Naomi Kraemer, a first-generation technician, shares her journey from overcoming insecurities as a young tech to becoming a Main Line Technician at Subaru of Olathe. She reflects on the challenges of landing her first shop job, the invaluable experience gained while shadowing master technicians, learning about when to ask questions, and the initial shock of tool costs.Check out the full live version of the podcast on YouTube!About Our Guests:Naomi KraemerMain Line Technician, Subaru of OlatheAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Shop Software 101

    Play Episode Listen Later Feb 12, 2025 41:38


    Joe Toscano, keynote speaker, author, and technology expert of “The Social Dilemma” Netflix documentary, discusses his journey of returning to his automotive roots to become COO of Gateway Auto. He touches on tips for choosing the right shop software, protecting customer data, and creating strong passwords for better online security.Check out the full live version of the podcast on YouTube!About Our Guests:Joe ToscanoCOO, Gateway AutoHost, LeadFoot Automotive Podcastjoe@gatewayauto.coSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    The Walser Way: Part 2

    Play Episode Listen Later Feb 5, 2025 45:17


    The highly anticipated final part of our live Beyond the Wrench episode with Walser Automotive Group is here! In this episode, we dive deeper into what makes Walser's culture stand out. Our guests discuss how they hire for cultural fit, emphasize the importance of first impressions with recruits, and leverage school visits and community relationships to attract new talent.Check out the full live version of the podcast on YouTube!About Our Guests:Sherry SchultzChief Human Resources OfficerLindsey TrettDirector of Talent AcquisitionJon OlstadTechnician Production ManagerRick DotteHeavy Line TechnicianAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    The Walser Way: Part 1

    Play Episode Listen Later Jan 29, 2025 65:41


    For the first time, we took the Beyond the Wrench Podcast live on social media with our friends at Walser Automotive Group. In this episode, we explore how Walser has earned its reputation as one of the nation's top dealership employers. We dive into their “People Strategy,” how they engage technicians in community recruitment, and how they create clear career paths for technicians.Stay tuned—part two goes live next week!Can't Wait? Check out the full live version of the podcast on YouTube!About Our Guests:Sherry SchultzChief Human Resources OfficerLindsey TrettDirector of Talent AcquisitionJon Olstad Technician Production ManagerRick DotteHeavy Line TechnicianSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    WrenchWay 2024 Year in Review

    Play Episode Listen Later Jan 22, 2025 65:25


    WrenchWay Co-Founders, Jay Goninen and Mark Wilson, reflect on 2024, sharing highlights, challenges, and what's to come in 2025. They discuss proud moments, lessons learned, and future plans—all while focusing on WrenchWay's mission to promote and improve technician careers.View the view version of the podcast on YouTubeAbout Our Guest:Mark WilsonCo-Founder & CEO, WrenchWaymark@wrenchway.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Shaping Collision Careers Through Mentorship

    Play Episode Listen Later Jan 15, 2025 59:45


    Max Sorensen, Senior Vice President of Operations at Caliber discusses the critical role mentorship and structure play in shaping successful auto collision technicians. He shares insights on Caliber's Technician Apprentice Program (TAP), the rise of female apprentices, and how a bad mentor can derail careers.View the view version of the podcast on YouTubeAbout Our Guest:Max SorensenSenior Vice President of Operations, CaliberMaximillian.Sorensen@calibercollision.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Breaking Down Barriers in the Diesel Industry

    Play Episode Listen Later Jan 8, 2025 58:45


    Jessica McAllister, Lead Technician, shares insights on attracting young technicians to the industry. As a young technician herself, she talks about the challenges of breaking into the diesel and trucking fields, the power of a great mentor, staying positive despite industry negativity, and offers three key tips for young technicians to kickstart their careers.View the view version of the podcast on YouTubeAbout Our Guest:Jessica McAllisterLead TechnicianAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Best of 2024: Evolution of Women in the Shop (Replay)

    Play Episode Listen Later Jan 1, 2025 63:57


    To celebrate the holiday season and the new year, we thought it'd be fun to reshare an exciting episode from earlier this year. In this episode, Bogi Lateiner, a master technician with over 20 years of experience and the host of All Girls Garage on MotorTrend, shares her unique perspective on the challenges women face in the shop. She also highlights the significant impact that respect for technicians can have and discusses the changes the automotive industry has undergone over the years.View the video podcast on YouTubeAbout Our Guest:Bogi LateinerHost of All Girls Garage, MotorTrendBogi's GarageAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.comWrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Best of 2024: Shop Leadership & Management Advice (Replay)

    Play Episode Listen Later Dec 25, 2024 61:48


    To kick off the holiday season, we thought it'd be fun to reshare an exciting episode from earlier this year. In this episode throwback, John Spence, one of the top business experts in the world, author, CEO, and speaker, offers key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business.View the video podcast on YouTubeAbout Our Guest:John SpenceCEO, John Spence LLCjohn@johnspence.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    2025 Voice of Technician Survey Results

    Play Episode Listen Later Dec 18, 2024 62:28


    Leaders from WrenchWay and ASE dive into the findings of the 2025 Voice of Technician Report. We discuss what technicians want from employers, preferred work schedules, desired pay structures, and more. We also compare the results with last year's survey and share our thoughts on some surprising stats!Download the 2025 Voice of Technician ReportAbout Our Guests:George ArrantsVice President, ASE Education Foundationgeorge.arrants@aseeducation.org Matthew ShepanekVice President of Credential Testing Programs, ASEmatthew.shapanek@ase.com Mark WilsonCo-Founder & CEO, WrenchWaymark@wrenchway.com About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Climbing the Ranks in the Shop

    Play Episode Listen Later Dec 11, 2024 65:50


    Brandon Ludwikowski, Co-Owner of Midwest Performance Cars, joins us to share his journey in automotive and as a flat rate technician. With strong shop leadership, a good shop fit, a positive attitude, and a desire to learn, Brandon's story is an inspiring example of what it really means to "work your way up" in the industry.View the view version of the podcast on YouTubeAbout Our Guest:Brandon LudwikowskiCo-Owner, Midwest Performance Carsbrandon@midwestperformancecars.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    NHRA Driver Helping to Attract Technicians

    Play Episode Listen Later Dec 4, 2024 66:37


    Energetic NHRA Pro Stock Motorcycle Driver, Steve Johnson, makes his first appearance on Beyond the Wrench. After starting as an auto technician, Steve founded the BAT-man (Be A Technician) Scholarship to help break down barriers and attract more technicians to the industry. In this episode, he also shares tips on building your brand and takes us through his early racing years.Learn more or apply for the BAT-man Scholarship: https://www.stevejohnsonracing.com/scholarshipsView the view version of the podcast on YouTubeAbout Our Guest:Steve JohnsonNHRA Pro Stock Motorcycle Driverhttps://www.stevejohnsonracing.com/About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Relationship-Driven Culture

    Play Episode Listen Later Nov 27, 2024 61:44


    Tim Winkeler, President & CEO of VIP Tires & Service, joins us to discuss how they prioritize relationships in building their shop culture. VIP Tires & Service has used staff feedback to drive improvements, learning valuable lessons along the way. These include the power of feedback, the importance of closing the feedback loop, and focusing on long-term company health.View the view version of the podcast on YouTubeAbout Our Guest:Tim WinkelerPresident & CEO, VIP Tires & ServiceTWinkeler@vipauto.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    The Story of Big Brand Tire & Service

    Play Episode Listen Later Nov 20, 2024 60:11


    Matt Eckman, COO, and Sara Presutto, HR Director of Big Brand Tire & Service, discuss how the company has grown to 230 locations while prioritizing customer service and employee care. Big Brand promotes from within, as seen in Matt's journey from tire tech to COO. Learn about their referral program, how the company's vision drives growth, and how management stays connected across locations through their “How's it Going” assessment.View the view version of the podcast on YouTubeAbout Our Guests:Matt EckmanCOO, Big Brand Tire & Servicematt@bigbrandtire.comSara PresuttoHR Director, Big Brand Tire & Servicesara.p@bigbrandtire.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    ASE & WrenchWay Partner to Enhance School Assist

    Play Episode Listen Later Nov 13, 2024 63:04


    In this recorded webinar, Jay Goninen and Mark Wilson, Co-Founders of WrenchWay, are joined by ASE President & CEO, Dave Johnson, to announce a new partnership with School Assist, the online platform that connects schools with industry. They discuss new product features, the growth of School Assist, and the progressive ASE and WrenchWay partnership.Referenced Materials:School AssistWebinar SlidesPress Release: ASE & WrenchWay Join Forces to Reduce Technician ShortageASE Education Foundation Field Manager Map Upcoming Webinar: 2024 Voice of Technician SurveyAbout Our Guests:Dave JohnsonPresident & CEO, National Institute for Automotive Service Excellence (ASE)djohnson@ase.comMark WilsonCo-Founder & CEO, WrenchWaymark@wrenchway.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Career Advice for Aspiring Technicians

    Play Episode Listen Later Nov 6, 2024 73:49


    As a former technician, Larry Hourcle is now an Academy Instructor at the National Automobile Dealers Association (NADA) and a valuable voice for dealerships seeking growth. This episode explores Larry's career transition, the importance of technician development, setting the right tone at the shop, and key career advice for technicians.View the video podcast on YouTubeAbout Our Guest:Larry HourcleAcademy Instructor, National Automobile Dealers Association (NADA)lHourcle@nada.orgAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Engaging Young Minds in Diesel

    Play Episode Listen Later Oct 30, 2024 60:52


    Ray Clark, Director of Training and Development for Truck Country and Stoops Freightliner, shares insights on the industry's need to collaborate with schools. He emphasizes the importance of building relationships with students starting in middle school, discusses challenges in getting counselors to advocate for the trades, and highlights key elements for conducting effective advisory committee meetings.View the video podcast on YouTubeAbout Our Guest:Ray ClarkDirector of Training and Development, Truck Country and Stoops FreightlinerRayClark@truckcountry.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Bridging the Auto & Truck Skills Gap

    Play Episode Listen Later Oct 23, 2024 62:45


    Brent Kindred, Vice President of The Wisconsin Automobile & Truck Dealers Association (WATDA) Foundation, addresses the status of the technician shortage and stresses the importance of industry involvement with schools to help fill the gap. He shares how the WATDA Foundation provides scholarships and summer camps for middle school students to ignite interest in auto and diesel careers.View the video podcast on YouTubeAbout Our Guest:Brent KindredVice President, WATDA Foundationbkindred@watda.org About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Building Student Connections in Talent Acquisition

    Play Episode Listen Later Oct 16, 2024 68:02


    Nick Stafford, Talent Acquisition Lead at JX Truck Center, strives to serve each person he meets in their career journey. He emphasizes the importance of building relationships with students during the recruitment process, explains why the traditional “hard sell” recruiting approach is outdated, and shares insights on the growing number of sponsored students.View the video podcast on YouTubeAbout Our Guest:Nick StaffordTalent Acquisition Lead, JX Truck Centernstafford@jxe.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Future of Independent Collision Shops

    Play Episode Listen Later Oct 9, 2024 55:39


    Cole Strandberg, Managing Director at Focus Investment Banking and Host of the Collision Vision Podcast, discusses three future growth options for single-location shops. He highlights helpful Small Business Administration (SBA) resources and examines opportunities arising from retiring boomer shop owners.View the video podcast on YouTubeAbout Our Guest:Cole StrandbergManaging Director, Focus Investment BankingHost, Collision Vision Podcastcole.strandberg@focusbankers.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Advances in Auto Body

    Play Episode Listen Later Oct 2, 2024 66:35


    Jason Garfoot, Global Portfolio Manager at 3M, started by custom painting motorcycle helmets for friends, which sparked his passion for the body and paint industry. Now at 3M, he is exploring “the science of why,” and gathering insights from forward-thinking industry leaders to continue to drive progress.View the video podcast on YouTubeAbout Our Guest:Jason GarfootGlobal Portfolio Manager, 3Mjgarfoot@mmm.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Inspiring the Next Gen of Technicians

    Play Episode Listen Later Sep 25, 2024 66:04


    Ryan Marrinan, Body Repair Trainer at the 3M Collision Repair Academy, began as a technician. Now, he helps shape future technicians by inspiring young people about automotive technology—explaining the “why” behind engineers' designs and teaching technicians of all experience levels.View the video podcast on YouTubeAbout Our Guest:Ryan MarrinanBody Repair Trainer, 3M Collision Repair Academyrmarrinan@mmm.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Customer Care in the Service Drive

    Play Episode Listen Later Sep 18, 2024 70:59


    Deron Lundgren, Zone Retailer Aftersales Manager at Subaru of America, shares strategies for improving customer relationships and driving new business. He discusses techniques such as evaluating inbound calls, using role-playing for team coaching, and conducting clear communication with customers to enhance the service experience.View the video podcast on YouTubeAbout Our Guest:Deron LundgrenZone Retailer Aftersales Manager, Subaru of Americadlundg@subaru.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Understanding ADAS

    Play Episode Listen Later Sep 11, 2024 71:25


    Jay "Joern" Aebert, Master Technician, breaks down Advanced Driver Assistance Systems (ADAS)—simplifying everything from setting up ADAS in your shop and mastering the core knowledge needed to operate the technology, to creating the ideal space and environment for repairs.View the video podcast on YouTubeAbout Our Guest:Jay AebertMaster TechnicianConnect with Jay on LinkedInAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Making Technician Training Accessible

    Play Episode Listen Later Sep 4, 2024 59:46


    David Boyes, President of Today's Class, joins us to discuss how their company has made training more accessible for today's technicians. Today's Class focuses on the automotive aftermarket by creating personalized learning paths, adapting to ongoing industry advancements, and offering concise lessons that users can easily retain and build upon.View the video podcast on YouTubeAbout Our Guest:David Boyes, President, Today's Classdboyes@todaysclass.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Understanding Dealership Financials

    Play Episode Listen Later Aug 28, 2024 63:11


    From valet to Dealership Academy Instructor at the National Automobile Dealers Association (NADA), Jim O'Donnell joins us to discuss financial management in a dealership. He highlights how 40-60% of gross profit comes from the fixed ops department, but it rarely gets the attention it deserves. Jim emphasizes the importance of focusing on fixed ops and offers tips for communicating financial information to the team.View the video podcast on YouTubeAbout Our Guest: Jim O'DonnellDealership Academy Instructor, National Automobile Dealers Association (NADA)odonnellj@nada.orgAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Fostering Real Connections with Auto Schools

    Play Episode Listen Later Aug 21, 2024 66:31


    Mike Wiant, Regional Sales Representative at Shelby American, is a catalyst in the auto industry, driven by a passion for inspiring students and engaging with local schools. From initiating exciting events like, "Drive a Shelby to School Day" and “AutoBlast,” Mike is dedicated to getting students excited about careers in the auto profession. His efforts also support schools and help foster strong relationships between shops and schools.View the video podcast on YouTubeAbout Our Guest:Mike WiantCreator, AutoBlastRegional Sales Representative, Shelby Americanmike.wiant@gmail.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Master Technician Pays it Forward with Positivity

    Play Episode Listen Later Aug 14, 2024 62:05


    As an ASE Master Automotive Technician, Robert Solei's positive attitude and happiness are contagious both in the shop and throughout this episode. He walks us through his career, highlighting his early years as an automotive technician, discussing a life-changing event that shaped his outlook today, and sharing his honest opinion on the flat rate pay system.View the video podcast on YouTubeAbout Our Guest:Robert SoleiASE Master Automotive TechnicianConnect with Robert on LinkedInAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Leading with Shop Values

    Play Episode Listen Later Aug 7, 2024 67:07


    Bruce Spencer, Owner of Walt Eger's Service Center, shares his journey from corporate life to shop ownership. He emphasizes the importance of hiring a COO, living by the shop's values, fostering friendly competition among technicians, and maintaining the right level of profit transparency with his team.View the video podcast on YouTubeAbout Our Guest:Bruce SpencerOwner, Walt Eger's Service Centerbruce@walteger.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    How Walser Supports & Empowers Technicians

    Play Episode Listen Later Jul 31, 2024 62:49


    Derek Thompson, an ASE World Class Toyota Technician at Walser Toyota, walks us through how Walser has prioritized their technicians, the expansion of their new shop, and how Derek has maintained his most important tool—his body—throughout his years as a technician.View the video podcast on YouTubeAbout Our Guest:Derek ThompsonASE World Class Toyota Technician, Walser Toyotadlthompson@walser.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    100 Years of Milwaukee Tool

    Play Episode Listen Later Jul 24, 2024 63:07


    Ryan Mack, Group Project Manager, walks us through 100 years of Milwaukee Tool—from the fresh beginnings in Wisconsin, to cordless tools getting the attention of technicians, to the massive brand loyalty Milwaukee Tool has built today. Ryan gives an inside look at the multinational company.View the video podcast on YouTubeAbout Our Guest:Ryan MackGroup Project Manager, Milwaukee Toolryan.mack@milwaukeetool.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Collision Technician Survey Results & Analysis

    Play Episode Listen Later Jul 17, 2024 63:53


    Dara Goroff, Vice President of Planning & Industry Talent Programming at I-CAR, discusses findings from their recent collision technician survey and efforts to promote collision careers. Key takeaways include the importance of gathering anonymous staff feedback, listening to their needs, and being prepared to make changes based on their input.View the video podcast on YouTubeAbout Our Guest:Dara GoroffVice President of Planning & Industry Talent Programming, I-CARdara.goroff@i-car.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    What's New with ASE? A Chat with the CEO

    Play Episode Listen Later Jul 10, 2024 69:43


    Dave Johnson, President & CEO of the National Institute for Automotive Service Excellence (ASE) dives into all things ASE-related. Dave shares his personal journey, industry insights, and the critical challenges faced by automotive professionals today. View the video podcast on YouTubeAbout Our Guest:Dave JohnsonPresident & CEO, National Institute for Automotive Service Excellence (ASE)djohnson@ase.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Financial Guru Discusses Technician Pay

    Play Episode Listen Later Jul 3, 2024 59:50


    Anders Gustafson, Co-Founder of ShopLevers and former shop owner, breaks down technician compensation. He shares lessons learned from starting a new shop, including the importance of incentive plans, offering benefits like health insurance, and evaluating pay plans correctly. View the video podcast on YouTubeAbout Our Guest:Anders GustafsonCo-Founder, ShopLeversFollow Anders on LinkedInSponsor:Jasper Engines and TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Supporting Skilled Trades Programs

    Play Episode Listen Later Jun 26, 2024 64:51


    Danny Corwin from Harbor Freight Tools for Schools and Jay Abitz from Freedom High School discuss why shops, dealerships, manufacturers, and other businesses need to support skilled trades programs. They also dive into the struggles schools are facing, from budget cuts to a lack of administrative support.View the video podcast on YouTubeAbout Our Guests:Danny CorwinExecutive Director, Harbor Freight Tools for Schoolsdcorwin@hftforschools.orgJay AbitzAutomotive Instructor, Freedom High Schooljabitz@freedomschools.k12.wi.usSponsor:Thermo KingAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Shop Leadership & Management Advice

    Play Episode Listen Later Jun 19, 2024 62:33


    John Spence, one of the top business experts in the world, author, CEO, and speaker, is back to offer key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business.View the video podcast on YouTubeAbout Our Guest:John SpenceCEO, John Spence LLCjohn@johnspence.comSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

    Teacher Shortage Crisis

    Play Episode Listen Later Jun 12, 2024 73:34


    Matt Kerhin, Technology & Engineering Teacher at Hartford Union High School, joins us to talk about the huge teacher shortage in technical education—from the impact of retiring teachers to training the next generation and the costs of retaining teachers.View the video podcast on YouTubeAbout Our Guest:Matt KerhinTechnology & Engineering Teacher, Hartford Union High Schoolmatt.kerhin@huhs.orgSponsor:Thermo KingAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

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