Podcasts about automotive repair

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff chats with Ben Dellaria from the Three T's Automotive YouTube Channel. Ben reflects on his journey from working at dealerships and independent shops to becoming a successful mobile mechanic, emphasizing the importance of professional conduct and strategic decision-making in business. Jeff and Ben discuss the significance of transparency, particularly when addressing mistakes, highlighting how it builds trust with clients.00:00 Podcast Recognition Milestone06:17 Outdated Carburetor Lessons in 200115:36 Stagnant Career in Auto Shops21:17 DIY Mobile Auto Repair Journey24:47 Critique of Mobile Auto Repair Jobs29:16 Optimizing Mobile Business Efficiency35:19 Transmission Repair Dispute Explained39:07 TikTok's Impact on Job Viability45:38 Incentive-Pay Myth in the Auto Industry51:47 "Focused on Vehicle Condition"59:25 Nissan Clutch and Compressor Failures01:02:11 Chevy Communication Issues Explained01:09:08 Repair Value Beyond Hourly Rate01:14:12 Florida Estimate Quoting Regulation01:17:49 Drawing the Line01:23:21 Corporate Dealer vs. Independent Dynamics01:31:22 "Resentment Towards Unqualified Technicians"01:36:27 Ignoring Advice: Miscommunication Issues01:40:14 Avoid High-Liability Jobs01:45:42 ASTA Networking: Transformative Experience Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Gordon Fricke is back to offer automotive maintenance and repair advice. Call with your question. Ray Graf hosts.

Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 - with a few fun detours into movies like 'The Wolf of Wall Street,' 'Predator,' and 'Rocky!' Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Zeb Beard, Strokes Diesel and Automotive, Monticello, AR, strokersdiesel@gmail.com Andrew Sexton, ATS Automotive LLC, Cedar Rapids, IA Andrew Sexton Watch Full Video Episode Vision Hi-Tech Training & Expo: https://visionkc.com/ Introduction and Event Overview (00:00:00) Movie References and Banter (00:01:11) Zeb Beard's Business Expansion (00:02:51) Podcast Anniversary Reflection (00:03:55) Discussion on Towing Operations (00:06:50) Weather Impact on Towing (00:07:25) Battery Issues in Towing (00:09:06) Agricultural Work in Arkansas (00:10:19) Henry Winkler's Role in "Rocky" (00:12:58) Tech Talks at Vision (00:15:05) The Evolution of Training Opportunities (00:15:36) Networking and Collaboration (00:16:44) Thermal Imaging Presentation (00:20:07) Key Programming and Automotive Technology (00:25:44) The Role of AI in Automotive Repair (00:27:37)r. Importance of Foundational Skills (00:34:27) Challenges for New Technicians (00:35:04) Training and Career Development (00:39:20) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: 

Gordon Fricke is back to offer automotive maintenance and repair advice. Call with your question. 800-348-2551. Ray Graf hosts.

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Automotive wizard Gordon Fricke is back to offer car maintenance and repair advice. Call with your question. Ray Graf hosts.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Pras Subramanian has been following the Honda and Nissan merger story and today joins the podcast to break down why it didn't happen. What does this mean for Nissan? What about Honda? And the Auto Industry/Repair Industry? Braxton and Pras cover these questions and more! Read Pras's work on Yahoo Finance HERE00:00 Honda-Nissan Merger Concerns05:31 Nissan's Struggles and Merger Challenges06:43 Nissan Investment Prospects Explored12:05 Merging Companies Could Lower Repair Costs14:53 EVs Require More Service Than Expected17:40 Ford's Performance Parts Ecosystem20:31 "Support Automotive Repair News Podcast"

Get ready for the busy season at your shop with Shop Boss and see a 20% increase in your ARO! Click HERE to learn howChristian Mosley joins Jimmy Purdy to talk about automotive repair shop marketing. Christian talks about the pros and cons of social media how many shops have found wide success online. Jimmy shares his experience offering no-cost inspections to improve customer retention, saying that their retention rate increased significantly. The bottom line, though, is that quality work and good processes are essential in long-term customer relationships.00:00 Understanding Client Lifetime Value08:29 Targeted and Broad SEO Strategy12:42 "Building a Self-Sustaining Business"18:37 Convenience vs. Personal Interaction25:49 Unexpected Positive Impressions Matter29:18 Pre-Digital Marketing: Mailers and Tracking32:14 Optimizing Repair Specials Timing42:12 Reducing Resistance Increases Success47:03 "Finding the Right Customer Fit"50:25 Prioritize Quality Over Marketing54:48 Business Audit and Digital Review58:44 Comprehensive Digital Marketing Solutions

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton talks leadership with Josh Parnell. They discuss the top challenges shop owners face when transitioning from technician to owner and why so many struggle with communication. Josh says if shop owners don't learn how to properly communicate, they'll struggle financially. 00:00 Automotive Coaching, People Focused05:38 Service Management Challenges & Solutions07:39 Communication Misunderstandings and Voids10:01 Effective People Management Styles13:07 Automotive Repair Leadership Tips17:07 Decade in Automotive Training Leadership19:56 "Prioritizing Employee Engagement"

Get ready for the busy season at your shop with Shop Boss and see a 20% increase in your ARO! Learn more HEREIn this episode of The Gearbox Podcast, Jimmy Purdy and Mike Allen talk about adaptability in today's industry. Mike shares why he offers free diag and gets into the constant balance between maintaining quality service and achieving growth. Listen to Mike Allen's new podcast "Confessions of a Shop Owner" HERE00:00 Rural Store to Automotive Career04:13 College Dropout Party Life07:59 "Anomaly and Natural Selection in Business"10:33 Assessing Growth and Contentment14:32 Diagnostic Compensation Unchanged19:10 Two Possible Conversation Outcomes20:34 Owner Operators' Confidence Struggle23:10 Value of Paid Coaching vs. Free Info28:29 Scaling Business Challenges30:19 Overvalued Small Business Reality Check34:25 Cash Flow and Cars Debate36:49 Technician's Emotional Roller Coaster40:03 Scaling Challenges and Service Quality43:19 Customer Relations Impact Warranty Perception46:00 Evening Party Plans

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job, or help you hire. Touch HERE for more. Need to update your shop systems and software? Try Tekmetric HEREMike Allen owns Carfix Auto Repair and Tires in Raleigh, NC. He's also the President of the Automotive Service and Tire Alliance of North Carolina. He just started a podcast of his own, too! Confessions of a Shop Owner with Mike Allen. Check it out here! Today, Jeff and Mike discuss how to treat employees well and learn from past leadership mistakes to start a thriving work environment. Mike also says that ongoing training and self-improvement are crucial for owners, technicians, and service advisors.00:00 Training: One Size Doesn't Fit All05:53 Streamlined Vehicle Inspection Process09:04 Car Repair Estimate Process11:34 Auto Repair Support for Complex Cases15:01 Technicians Resist Changing Write-Up Process18:09 Service Communication Issues19:47 Diagnostic Decision: Cost vs. Certainty25:09 Transparent Interview Process Benefits27:16 Natural Leader's Journey30:42 Generational Impact of IGO Expo33:35 Expanding Perspectives through Dialogue36:06 Commitment to Business Process41:42 Disagreement on Shop Owner's Reputation44:56 Changing Communication in Skilled Trades46:45 Career Advice for Young Tradesperson50:00 Balancing Growth and Workforce Priorities53:08 "Top Technician in Industry" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Michael Smith is from The Institute for Automotive Business Excellence Today, there is a shift in leadership in the United States. But what other shifts may we see because of that one? How may it affect the automotive industry? Michael talks about the Trump administration and what he expects to see. He emphasizes that the long-standing "mom and pop" shop model may be coming to an end. Is that a good thing? Michael says that repair shop owners must adapt by either aligning with consolidation trends or stepping up their involvement in reshaping the automotive industry.00:00 Transitioning to New Industry05:04 Generational Shift in Industry Improvements08:37 "Value Lacking in Firms for Investment"11:52 Online Shift and Corporate Consolidation13:52 Automotive Market Shift to Free Market17:30 Adapting Mom-and-Pop Auto Shops20:06 Shifting Auto Industry Dynamics22:31 Return to Free Market Focus28:21 "Automotive Industry Perspectives"29:48 Tesla's Influence and Automotive Conflict33:30 Hope for Bipartisan Collaboration37:24 Branding for Community Service Providers38:46 Empowering Local Business Leadership

Got big goals for your shop this year? Shop Boss can take them to the next level!Jimmy talks with Kingston and Ava about their family-run transmission business at AAPEX 2024. Ava shares her journey in office management and how she's learned hands-on and gotten pretty good at multitasking. Kingston is excited about the technical side of the business, and even though he's in the 8th grade, he loves rebuilding transmissions. 00:00 Transitioned from packaging to office management tasks.05:51 Mom suggests learning web design for marketing.08:49 Working for Dad's business is fulfilling.11:53 Inspect and test cores, then box them.15:02 Memorize, build, clean, polish, update, test, ship.18:45 AAPEX is such a cool place, but you don't see many kids.19:27 Great ATRA Expo-Apex combo boosts knowledgeable discussions.

Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Automotive wizard Gordon Fricke is back to offer car maintenance and repair advice. Call with your question. Ray Graf hosts.

Ryan Ragan is the new Executive Director of the Automotive Service and Tire Alliance. Ryan discusses his vision for enhancing value to ASTA members through better programs and innovative training, particularly focusing on both the tech and tire sides of the industry. Braxton and Ryan talk about the importance of educating shop owners and customers to improve the industry's perception and overall customer experience.00:00 Experienced in nonprofits; focused on membership value.05:49 Building community and youth engagement in industry.08:26 Improving auto repair industry perception and experience.10:43 Evolving industry enhances professionalism and transparency.14:48 Slowest fall behind; strongest advance forward.16:27 Balance tire and tech focus with training.21:01 Subscribe, share, review, and follow for the latest updates. Learn more about how Shop Controller can make your shop more efficient HERE

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Is your "check engine" light on again? Don't despair! Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.

Mark Bogdansky is the Auto Care Association's Vice President of Trade Shows and Community Engagement. Today, he discusses the advantages and challenges of remote work in the automotive repair industry. He also discusses AAPEX 2024, highlighting efforts to enhance attendee experiences with experiential elements and the impact of free meals on offsetting high costs. Find the Auto Care Association here 00:00 You talk; I'll be right here, listening.06:18 Direct mail faces challenges with current work trends.08:08 155-165k attendees at Vegas' APEX CMRC.12:17 Annual global networking and socializing event.14:10 Industry collaboration transcends competition and encourages support.18:42 Commit to improvements; industry collaboration boosts progress.20:57 Encourage repair shops to support each other.25:30 Industry remains strong, innovative, and resilient despite challenges.27:36 Roadmap to enhance attendee and exhibitor experiences.30:14 Enhancing experience with value-focused, experiential elements.34:15 Subscribe, share, review, follow us online. Learn more about how Shop Controller can make your shop more efficient HERE

Jeff Compton and Cody continue their discussion on the challenges Cody is facing, including managing the increasing demands of his business and the learning curve of working solo. Jeff shares insights from his experience about striking the right balance between pricing and delivering value, emphasizing the importance of effective customer communication00:00 Provide for family, community, and customers.07:19 Called to improve automotive service communication quality.11:26 Old belt causes AC issues; needs tensioner change.19:23 Shops should charge and inform about inspections.25:28 Optimize efficiency to improve service and profits.28:28 Customers advised against unnecessary early maintenance services.36:20 Success isn't material, it's about helping others.38:37 Fearless shop owner, self-belief, legacy, success.45:02 Struggling to separate work from personal life.50:44 It's okay to say no sometimes.57:50 Initial business goals were impractical and unrealistic.01:01:09 Avoid trades; industry perspectives change frequently.01:05:36 Please share and auto-download the podcast weekly. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

Learn more about the Automotive Aftermarket Charitable Foundation and help where you can!In this episode, Braxton is joined by John Kairys, Executive Director of the Automotive Aftermarket Charitable Foundation (AACF). John discusses the automotive aftermarket community's commitment to supporting those in need, emphasizing the foundation's rapid assistance process and high approval rate. Braxton shares the inspirational story of a Michigan shop owner helping out in North Carolina, illustrating the industry's close-knit nature.Grow your shop and finally take growth seriously with AutoFix AutoShop Coaching00:00 Tornadoes and winds hit Florida, with minimal damage for John.05:09 Support for storm-affected areas in North Carolina.08:40 Philanthropy fulfills; asking for help humbles.11:19 Quick aid via the website; high approval rate.15:23 Purpose and passion drive my career journey.18:26 Changing the perception of the automotive industry through the podcast.20:58 Improved customer experience in the tire industry evolving.23:37 Feedback utilization is rewarding but sometimes private.29:12 Announcing industry's first humanitarian award by Nexus.32:03 Explore show notes for hurricane relief support details.

In this episode, Braxton Critcher is joined by Kieran O'Brien and Sunil Patel to discuss the breaking news of the merger between Shopgenie and Tekmetric. Kieran and Sunil delve into the strategic decision behind merging their companies, emphasizing the benefits of combining their efforts rather than building separate solutions. They also highlight the industry's need for innovative, all-in-one platforms that address both the current and future needs of auto repair shops.00:00 Shopgenie and Tekmetric merge; breaking automotive news.05:28 Joining forces was inevitable for industry success.09:00 Shopgenie offers unique CRM functionality, unlike others.12:34 Innovative, future-focused auto shop technology solutions.16:32 Subscribe for automotive updates; share your thoughts. Learn more about how Shop Controller can make your shop more efficient HERE

In this episode, Jeff Compton is joined by Cody Fallon, owner of a one-and-a-half bay mechanic shop in Newark, Ohio. Cody reflects on his journey from working at major companies to running his own business, sharing insights on the importance of organization and preventative maintenance. Jeff emphasizes the significance of continuous professional development and hands-on training, highlighting how these elements are crucial for success in the automotive repair industry.00:00 Left for heavy equipment opportunity at another company.05:16 Constant issues, limited support, and suggestions are often ignored.08:47 Flexible work schedule; task-dependent start and end.10:35 Good money, freedom nice, but not returning.17:09 Preventative maintenance neglect leads to costly fixes.19:05 Didn't get along with Kokosing's fleet manager.24:08 Service information is essential for practical training success.25:10 Hands-on learners prefer practical demonstrations over reading.30:13 I accidentally discovered the podcast ASOG group on Facebook. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

Donate to Merchant Automotive!In this episode, Braxton Critcher is joined by Kory Rozema, Eric Merchant, and Elijah McMillan from Michigan to discuss good news in auto repair. Elijah introduces a supportive networking group formed with Kory and Eric, highlighting the importance of community and collaboration in the industry. Eric shares his experience organizing a supply drive for storm-impacted areas, detailing the efforts to coordinate aid and the outpouring of support from various states. The conversation focuses on the positive impact of helping others, emphasizing the role of industry solidarity and compassion in making a difference during challenging times.00:00 Chris Cotton helps the automotive industry understand unknowns.05:40 Community fundraising initiative gains momentum rapidly.07:55 No damage, but no power or water.09:30 Seeking resources for smaller communities near Asheville.14:40 Helping others positively impacts lives and industry.17:11 Unprecedented storm hits Asheville, North Carolina area.20:14 Ensuring enough space, prioritizing safe transport.24:08 Success requires action and collective contribution.26:32 Live like Jesus: serve others with compassion.31:56 Podcast highlights positives in the automotive industry.33:16 Inspiring community involvement and appreciation fuels effort.36:44 Contact Corey or Elijah.

A longtime listener favorite, Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.

Braxton Critcher is joined by Eric Sponhaltz, a member of the Tool and Equipment Committee for the Auto Care Association. Eric provides an in-depth look at the Repair Act, explaining its significance for both consumers and the automotive industry. Braxton and Eric discuss the pressing need for bipartisan support to ensure access to critical vehicle data for independent repair shops.00:00 Passionate about the automotive industry's community and goals.04:24 Independent shops are essential for out-of-warranty car service.08:48 Modern vehicles are complex, like driving computers.11:19 Repair Act not considered despite significant support.14:42 Bipartisan support for the bill ensures unity.16:18 Dealers expanding services anticipating reduced control.20:02 Independent shops and dealerships should cooperate.23:13 Organizations help repair shops recover from damage.25:51 Subscribe, share, review Automotive Repair podcast. Learn more about how Shop Controller can make your shop more efficient HERE

In this episode, The Alliance of Automotive Service Providers (AASP) has announced plans to dissolve its national association by the end of the year, while continuing to support local affiliates. Additionally, the Repair Act's progress in Congress has hit a pause as representatives go on recess, with a vote expected to be reconsidered in November. Lastly, the Institute for Automotive Excellence is set to hold a hands-on training for service advisors in Ogden, Utah, focused on enhancing skills in value building, communication, and conflict resolution. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Braxton Critcher is joined by Dwayne Myers to discuss the importance of the Repair Act in the automotive industry. Dwayne highlights how advancements in automotive technology could potentially lock out independent repair shops, stressing the need for security measures that allow fair access to repair data. Braxton and Dwayne delve into the consumer implications, including the potential lack of repair options and increased costs if the Repair Act is not passed. 00:00 Car advancements: Enhanced security restricts consumer access.05:54 Manufacturers sell collected data; we want repair data.08:52 Inflation affects prices; manufacturer network access control.12:09 Public supports, but compliance and rulings vary.13:18 Seeking balance in necessary legislation oversight.17:34 Actionable systems implementation: "Couple years" to establish precedent.20:04 Your input makes a significant difference.Write your congressperson about the Repair Act! Learn more about how Shop Controller can make your shop more efficient HERE

In this episode, Braxton Critcher delves into pressing topics in the automotive world. He highlights the significant push from the Auto Care Association for the Repair Act, encouraging listeners to contact their congresspersons to protect their rights in vehicle repairs. Braxton also covers BMW's ambitious plans to introduce hydrogen-powered vehicles by 2028, which aim to expand the existing infrastructure alongside Toyota. Additionally, he discusses the recent leadership changes within the automotive aftermarket charitable foundation, marking a new chapter for the organization. 00:00 New podcast series on the Repair Act.03:27 Contact congressperson; attend Right to Repair summit.08:50 Ford patent may impact data sharing and future technology.09:56 Please like, share, subscribe, and follow us.Write your congressperson about the Repair Act! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Gordon Fricke is back to help you keep your wheels rolling. Ray Graf hosts.

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

In this episode, Braxton Critcher is joined by Ryan Kooiman and Chris Gardner from MEMA Aftermarket Suppliers. Chris underscores the importance of Automated Driver Assistance Systems (ADAS) and the problematic lack of standardized calibration practices. Ryan shares his hands-on experience in the field, highlighting the disparities in technician knowledge and the pressing need for common terminology and procedures. With the forthcoming MEMA White Paper set to address these ADAS challenges, this episode is essential listening for anyone invested in the future of automotive technology and repair.Want more about MEMA's white paper? Go HERE!00:00 Mobility Technology Council addresses concerns in the industry.05:03 Challenges in calibration and industry recommendations.07:38 Many common actions can affect car sensors.12:37 I'm looking for collaborators for seamless vehicle regulation improvement.16:37 Promote consumer awareness through various channels.21:01 Continuous update and expansion of living document.23:18 Engage with us and share your ADAS perspective. Learn more about how Shop Controller can make your shop more efficient HERE

In this episode, Braxton Critcher is joined by Mike Allen, who shares insights on the intricacies of raising rates in the automotive repair industry. Mike discusses the importance of aligning service quality and facilities with increased rates to maintain customer trust. Additionally, the value of networking and continuous learning at industry events like the ASTA Expo is highlighted, emphasizing their role in the growth and sustainability of repair shops.Register for ASTA! Do that HERE00:00 Concern about quality in overpriced services is prevalent.05:26 Explore the market, network, and learn from others.08:54 Expo attendees find inspiration and connections.11:51 Incremental changes lead to life and business improvements.14:01 Excited about the dynamic course lineup and learning.16:44 Stay connected for exclusive industry updates. Learn more about how Shop Controller can make your shop more efficient HERE

***TIME SENSITIVE***ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor_____________________________________________________________________________________________________________________________________________Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.Click here to schedule a free demo: https://geni.us/Shop-WareUtilize the fastest and easiest way to look up and order parts and tires AND get a free hat!Click here to get started: https://geni.us/PartsTech-Free-HatTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Kyle Buenger and Kasia Thompson at the Sunrise Automotive Training & Expo (https://www.trainingexpoaz.com/). They discuss the dynamics of successfully working remotely in an auto repair shop. Kyle explores the intricacies of hiring skilled technicians to manage the workload efficiently, emphasizing the importance of a multi-skilled crew. Kasia discusses her remote work experience and highlights the integration of technology like cameras and translation apps to improve communication and productivity.00:00 Remote advice service amid client distractions, skepticism.03:21 Time difference affects my work schedule slightly.08:22 Workflow delays due to approval and authorization.11:56 Few people walk in for random inquiries.16:10 Husband looking for new job, may relocate.18:29 Challenges managing customer contact and estimates daily.22:25 Eds avoid mundane tasks, enjoy only fun.24:40 Busy schedule in automotive repair shop.26:42 Multitasking is ineffective, women may excel at it.32:46 Midas store owner from Minneapolis dies suddenly.34:15 Unclear story about lung cancer and treatment.36:36 Recognition of exceptional abilities and dedication.41:43 Shop performed well, being hub, chaos.44:44 Efficiency in tech scheduling maximizes shop revenue.46:42 Phones set up with soft and desk phones.52:31 Advantages of push-to-talk radios in workplace.53:39 Phone overheated, had to cool in fridge.56:18 Shop closes for lunch break at 12.

Braxton talks about Midas' new ad campaign promoting no "BS" in their shops. MEMA Aftermarket Suppliers are working towards releasing a white paper to cover what the industry needs to help support shops and ADAS. Additionally, you'll hear about Colorado's new lemon laws, aiming to provide stronger protections for consumers buying defective vehicles.  Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Ace mechanic Gordon Fricke is back to help you keep your car in tip-top condition. Ray Graf hosts.

The Auto Care Association (ACA) CEO Bill Hanvey urges the industry to push Congress to advance the stalled Repair Act, and Braxton emphasizes the importance of using the provided link to contact representatives. Additionally, CarShield reaches a $10 million settlement with the Federal Trade Commission over misleading advertising allegations, prompting the company to provide clearer information on covered repairs. Finally, Jay Kuykendall, an automotive instructor from Portland Community College, is named the 2024 Mitchell 1 Educator of the Year for his exceptional contributions to automotive education. Help the Repair Act get moving again! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Braxton Critcher gives the need-to-know info about CarShield, a company known for offering vehicle service contracts. Braxton highlights a critical quote from Samuel Levine, director of the Federal Trade Commission Bureau of Consumer Protection, emphasizing the deceptive practices that left many consumers with financial headaches. He also explores consumer complaints about false promises, such as rental cars and the ability to choose any repair shop, which often went unfulfilled. 00:00 Carshield experiences and feedback from repair shop users.04:28 FTC investigates Carshield over false advertising claims.08:47 Carshield fined $10 million, refunds for false advertising.11:22 Ensure reputable providers fulfill promises - Carshield advice. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Jeff Compton is joined by Norm Gieselman, known as the "Mechanic of the Stars" on TikTok. Norm and Jeff have a conversation about the complexities of managing a car repair business, emphasizing the importance of prioritizing customer needs through effective intake questions. Norm also shares his experiences with resource constraints, focusing on quick jobs while building capacity for more complex repairs. Additionally, they discuss the growing knowledge gap between customers and technicians due to the increasing technology in modern cars. 00:00 Discovering TikTok transformed my learning experience.04:00 Friends engage, share challenges, and understand opinions naturally.08:31 Business owner transitions to franchise for growth.11:05 Got into HD due to car repair.15:21 Contrasting attitudes towards vehicle technology in summary.18:51 Debate on tire torque and overanalysis in automotive.20:03 Complaining about high-end truckers and their rattle.24:37 Transition from project management to business administration.29:14 Qualifying customers, limitations, and concerns for acceptance.32:25 Sent car to the tuner, unit malfunctioned, sat.35:29 The Car part overheats, causing the insulation to melt.38:06 Understanding leads to practical application and success.42:10 Learning by observation and apprenticeship for mastery.45:43 Mechanics diagnose and repair engine issues.49:12 Consider leasing for fixed costs, not ownership.50:01 Concerns about the longevity of modern vehicles' features. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff Go to the ASTA Expo! REGISTER HERE

In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operators. Braxton also highlights a study from Harvard, which found that nearly 20% of existing EV chargers are broken or disabled, posing a significant challenge to the growing EV market. Register for the Ratchet and Wrench Management Conference here: https://www.rwconference.com/ Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Braxton Critcher discusses various important updates in the automotive repair industry. Ryan McKinnon from the Charging Ahead Foundation explains why Florida and other states haven't committed their EV charging station funds, highlighting the challenges businesses face with upfront costs. Braxton shares the inspirational story of Jordan Rios and Xavier Pell, two friends and recent graduates who opened their own repair shop in Alabama. Additionally, Braxton covers a tragic incident in Cape Coral, Florida, where a technician was killed due to a tire explosion, underlining the potential risks in automotive repair. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Wanna go to the ASTA Expo? Learn how hereIn this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10% of the business. The discussion also underscores the importance of adapting to emerging technologies and networking opportunities, such as those provided by the upcoming ASTA Expo.00:00 Adapting networking to find business resources quickly.05:30 Unexpected encounters led to recognition and validation.06:45 News show ruined, humor me, podcast involvement.10:37 The First million is easy, the second million is hard.14:35 Corporate greed exploits the American working class, killing people.16:45 Industry responsibility missed: technicians pressured to sell.19:37 Customers upset due to miscommunication, training emphasized.25:42 Preparing the workforce for evolving 21st-century challenges.26:45 Focus on creating a good learning environment.

In this episode, Jimmy Purdy is joined by guests Nick Valentine and Travis Smith. Nick and Travis discuss the joy and challenges of using and potentially breaking their equipment, emphasizing the importance of gaining trust from customers through personal experience. They tackle the issue of managing client expectations, detailing how they balance repairs and custom builds while navigating budget constraints and communication needs. Additionally, the conversation touches on the persistent problem of no-show clients and the strategies they employ to mitigate the negative impact on their business schedules.00:00 "Gearbox podcast: Automotive repair and ownership insights"04:36 Car quirks are fun stories for owners.07:42 Quality customers are transparent about budgets and expectations.11:49 Encouraging positivity while recognizing personal struggles.13:04 Challenges of finding and developing talent.17:27 Actively discussing improvement, embracing mistakes, prioritizing leadership.21:59 Unpredictable schedule and last-minute cancellations impact work.22:25 Prepare for long-term projects to handle disruptions.28:17 Ensure item protection during extended handling and transport.31:49 Costly engine repairs justify the overall price.33:46 Questioning the value of invested time.37:44 Estimating process, fear of losing jobs.41:32 People asking for free ideas and work.42:16 Working on sheet metal is cool.47:46 Marketing involves showcasing cool products via media.49:57 Focus on larger jobs, and delegate small ones.53:03 Adjust hours for productivity, and minimize distractions. Thanks to our sponsor, Shop Boss! See how they can simplify your auto shop HERE

In this episode, hear the latest news around the automotive repair industry on things like Right to Repair, a dispute between automakers and the NHTSA, Florida's unwillingness to install more EV charging stations, and more! Send Braxton an email and let him know your thoughts about the show: braxton@automotiverepairnews.com Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Jeff Compton is joined by Christopher Johnson, who talks about the complex challenges of pricing and efficiency in the automotive repair business. Christopher shares his experiences with demanding repairs, such as fixing harness issues in caravans and managing intermittent faults in Chrysler vehicles. Jeff discusses the physical toll of the job and both emphasize the importance of investing in quality tools and involving young people in hands-on work.00:00 High mileage Trailblazer, but not essential vehicle.03:37 Transmission lines leaking causing shifting problem.06:36 Recurring plantar fasciitis causing severe leg pain.11:47 Tool truck drivers provide valuable industry insight.15:28 Endless argument resolved by personal commitment and convenience.16:50 Joking about lights, cheap purchases, forgetful moments.19:45 Young people need hands-on learning opportunities.25:00 Paid for repair, found missing fuses.27:32 Story about dealing with non-self-healing harnesses.29:44 Offered $70-$80 for connector, but declined.32:34 Navigating the fine line of pricing.37:15 The Ontario government is rumored to enforce strict inspections.39:11 Thick mud on the car, spare tire flat.43:33 Tech waits for seal, another tech cuts exhaust.46:27 Chrysler injectors causing fuel trim imbalance issue.50:05 Seeking feedback, thanks for listening, see you soon. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

In this episode, Braxton Critcher is joined by Chris Cotton from Autofix Auto Shop Coaching. Chris tackles the hotly debated issue of technician shortages in the automotive industry. He argues that there isn't a shortage of technicians but rather a shortage of "good shops" where technicians want to work. Chris draws insights from a survey he conducted, revealing most technicians leave not due to pay but because of poor management and lack of leadership. 00:00 Good shops attract technicians and have good processes.04:07 Dealership problems leading to technician shortage and solutions.09:13 Shift mindset, unique offerings, competitive pay, benefits.11:19 Climate change impacts business and consumer behavior.If you'd like to take the survey Chris mentions, you can here: https://autofixautoshopcoaching.surveysparrow.com/s/Survey-Why-are-technicians-leaving-the-industry/tt-ahB4A5Gxemv3tt84dp3hYZTo learn more about Auto Fix Auto Shop Coaching, go here: https://autoshopcoaching.com/

In this podcast episode, Chuck shares his remarkable journey from running a CrossFit gym in Texas to owning an automotive repair shop in Virginia—despite having no prior experience in the industry. Facing numerous challenges, including a declining shop and a difficult transition with the former owner, Chuck managed to revitalize the business. He emphasizes the crucial role of honest and effective leadership, leveraging his HR background to foster a strong team culture. Chuck also delves into overcoming setbacks and the power of community, both locally and within his professional network. By enhancing business processes and hiring trustworthy staff, Chuck has successfully increased the shop's revenue while achieving a better work-life balance and financial stability. Now a coach and mentor, he reflects on the fulfillment of helping others succeed, sharing valuable insights and strategies for aspiring business owners.