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Gordon Fricke is back to offer expert automotive repair and maintenance advice. Ray Graf hosts.
Gabe Christian, Owner of Import Performance Auto Repair in Bend, Oregon and seven-time winner of best shop in the city, returns to break down what shop culture actually looks like from the inside. He and Jay get into the daily habits, team dynamics, and small details that make technicians want to show up and stay.Watch the video recordingAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Gabe Christian, Import Performance Auto Repair, gabe@importperformanceusa.comLinks & ResourcesGet notified of new episodes --> Join our email listJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok
Gordon Fricke returns to offer expert automotive repair and maintenance advice. Ray Graf hosts.
Gordon Fricke returns to help keep your wheels turning. Ray Graf hosts.
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Car guru Gordon Fricke returns to help keep your engine purring. Ray Graf hosts.
Is your check engine light on? The man with the answers is back. Gordon Fricke returns to help keep your wheels on the road... and out of the repair shop. Ray Graf hosts.
On the phone-in: Automotive expert, Doug Bethune, answers listeners' questions about car repair. And off the top of the show, the CBC's Nancy Russell tells us about the 75th anniversary of the Easter Beef Show in Charlottetown.
Northeast winters can be tough on cars. Gordon Fricke returns to help keep your wheels on the road... and out of the repair shop. Ray Graf hosts.
Gordon Fricke is back to offer tips to keep your wheels running right. Ray Graf hosts.
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Gordon Fricke is one of our most popular guests. He's back to offer automotive maintenance and repair advice. Ray Graf hosts.
When it comes to auto repair, trust is everything. In this episode, shop owner Gary Hinendes of Gary's Automotive Repair shares how taking time to educate customers—especially those who feel intimidated walking into a shop—can transform fear into confidence and first-time visitors into lifelong clients. From listening more than talking to training his team on empathy and transparency, Gary reveals why putting people before profits is the smartest business strategy a shop can make.
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff Compton is joined by Dutch Silverstein and his daughter Ana. Dutch brings up the differences of a transaction-based vs relationship-based business model, urging shop owners to pursue what aligns with their personal values and long-term goals. The conversation highlights the need for self-reflection and sacrifice when considering shop ownership, as well as the dangers of lowering standards in the industry.Timestamps:00:00 Celebrating Your Return03:50 Family-Owned Automotive Safe Haven07:57 Car Repair Frustrations Persist11:43 Mechanic Reputation and Trust14:40 Mechanic's Business Growth Journey16:52 Personal Betrayal in Safe Space20:25 "Coaching Costs and Industry Influence"25:51 "Pursuing Integrity Every Day"28:49 "Sacrifice for Future Success"31:10 "Boost Productivity, Build Wealth"35:13 Work Ethic and Presence37:00 "Training Wheels Off Moment"42:23 "Self-Reflection for Business Growth"43:38 Understanding Business Metrics & Decisions46:31 Avoiding Pitfalls in Business Growth50:25 "Unpaid Work Clarification"53:21 Empowering Technicians for Success Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Gordon Fricke is back to help you get your wheels ready for cold weather driving. Ray Graf hosts.
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Gordon Fricke is back to offer automotive maintenance and repair advice.
Send us a textEmail Lennie at lennielawson2020@gmail.com
Gordon Fricke is back to offer automotive maintenance and repair advice.
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher sits down with Alan Kohler from Odyssey Battery. Alan breaks down the differences between traditional flooded lead-acid batteries, AGM, and Odyssey's advanced Thin Plate Pure Lead (TPPL) technology. The conversation explores why today's vehicles—with their increased electronics and start-stop systems—require more from their batteries, and how Odyssey batteries are designed to deliver longer life and improved performance. Plus, Alan introduces Odyssey Connect, an innovative app-based system that lets users monitor battery health in real time.Learn more about ODYSSEY Battery HERE00:00 Automotive Repair News Today Keeps You Informed04:35 AGM2: Advanced Car Battery Tech07:38 Enhanced Batteries for Start-Stop Cars12:28 Repair Shops vs. DIY Enthusiasts15:27 Optimizing Truck Battery Management17:35 Quality Over Cost for Car Essentials
In California, the Bureau of Automotive Repair is implementing new regulations July 1 that will change how collision repairers will do business. These changes will be detailed in the Write it Right guide, also on July 1. Andrew Batenhorst, body shop manager of Pacific BMW in Glendale, California, Glendale and Foothill chapter president of the California Autobody Association, and FenderBender columnist, joins the CollisionCast to talk about five principal areas of change that will affect repair shops.
For Patreon subscriber Greg Bristow! Fact of the Day: Pierce Brosnan was offered James Bond in 1986 after NBC cancelled Remington Steele. However, the publicity of the offer improved Remington Steele's ratings and it was renewed, contractually requiring Brosnan to return to the show and forcing producers to have to look elsewhere for a James Bond. Triple Connections: Scat, Klondike, 500 THE FIRST TRIVIA QUESTION STARTS AT 01:39 SUPPORT THE SHOW MONTHLY, LISTEN AD-FREE FOR JUST $1 A MONTH: www.Patreon.com/TriviaWithBudds INSTANT DOWNLOAD DIGITAL TRIVIA GAMES ON ETSY, GRAB ONE NOW! GET A CUSTOM EPISODE FOR YOUR LOVED ONES: Email ryanbudds@gmail.com Theme song by www.soundcloud.com/Frawsty Bed Music: "EDM Detection Mode" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/ http://TriviaWithBudds.comhttp://Facebook.com/TriviaWithBudds http://Instagram.com/ryanbudds Book a party, corporate event, or fundraiser anytime by emailing ryanbudds@gmail.com or use the contact form here: https://www.triviawithbudds.com/contact SPECIAL THANKS TO ALL MY AMAZING PATREON SUBSCRIBERS INCLUDING: Mollie Dominic Vernon Heagy Brian Clough Nathalie Avelar Natasha raina leslie gerhardt Skilletbrew Yves BouyssounouseDiane White Youngblood Evan Lemons Trophy Husband Trivia Robyn Rye Josloff Lynnette Keel Lillian Campbell Jerry Loven Ansley Bennett GeeJamie Greig Jeremy Yoder Adam Jacoby rondell Adam Suzan Chelsea Walker Tiffany Poplin Bill Bavar Sarah Dan Katelyn Turner Keiva Brannigan Keith Martin Sue First Steve Hoeker Jessica Allen Michael Anthony White Lauren Glassman Brian Williams Henry Wagner Brett Livaudais Linda Elswick Carter A. Fourqurean KC Khoury Tonya Charles Justly Maya Brandon Lavin Kathy McHale Chuck Nealen Courtney French Nikki Long Mark Zarate Laura Palmer JT Dean Bratton Kristy Erin Burgess Chris Arneson Trenton Sullivan Jen and Nic Michele Lindemann Ben Stitzel Michael Redman Timothy Heavner Jeff Foust Richard Lefdal Myles Bagby Jenna Leatherman Albert Thomas Kimberly Brown Tracy Oldaker Sara Zimmerman Madeleine Garvey Jenni Yetter JohnB Patrick Leahy Dillon Enderby James Brown Christy Shipley Alexander Calder Ricky Carney Paul McLaughlin Casey OConnor Willy Powell Robert Casey Rich Hyjack Matthew Frost Brian Salyer Greg Bristow Megan Donnelly Jim Fields Mo Martinez Luke Mckay Simon Time Feana Nevel
In this episode, Braxton Critcher welcomes Jimmy Lea from the Institute for Automotive Business Excellence. Why? Because Jimmy actually did something newsworthy! Bout time! Jimmy is now, to our knowledge, the ONLY presenter in the automotive aftermarket certified as a Certified Speaking Professional. It was quite the journey to get here, though! Hear Jimmy walk us through the process and tell us why this is important for other speakers to try and get as well.00:00 Jimmy's choice in suit coats05:46 "Reapplying for CSP Certification"08:11 Failed Speaker Review Video11:08 Videographer Hire: Costs & Requirements16:06 Speaker Recognition and Status20:11 Becoming a Professional Speaker21:01 Joining Speaking Associations Explained25:58 Collaborative Industry Improvement Insights28:35 "Shopmonkey Expert Series in Chicago"
Whatever you drive, whether it's a state of the art EV, or an old gas guzzler, it's driving season! Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Tom Schearer to discuss the value and impact of attending automotive training events, with a special focus on the upcoming TOOLS Conference in Lancaster, Pennsylvania. Tom addresses common concerns about the cost of training and emphasizes the strong return on investment for shop owners and technicians who attend. The conversation also highlights how ongoing education not only keeps teams up to date with rapidly changing technology but also strengthens shop culture and networking within the industry.Sign up for TOOLS HERE00:00 Role Play: Addressing Training Hesitations05:45 Comprehensive Training Conference Overview07:42 Training Benefits Outweigh Costs13:27 Team Training and Staff Changes16:37 Collision Classes & Networking Highlights20:08 "Importance of Networking Events"21:24 "Automotive Repair Podcast Promo"
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff chats with Ben Dellaria from the Three T's Automotive YouTube Channel. Ben reflects on his journey from working at dealerships and independent shops to becoming a successful mobile mechanic, emphasizing the importance of professional conduct and strategic decision-making in business. Jeff and Ben discuss the significance of transparency, particularly when addressing mistakes, highlighting how it builds trust with clients.00:00 Podcast Recognition Milestone06:17 Outdated Carburetor Lessons in 200115:36 Stagnant Career in Auto Shops21:17 DIY Mobile Auto Repair Journey24:47 Critique of Mobile Auto Repair Jobs29:16 Optimizing Mobile Business Efficiency35:19 Transmission Repair Dispute Explained39:07 TikTok's Impact on Job Viability45:38 Incentive-Pay Myth in the Auto Industry51:47 "Focused on Vehicle Condition"59:25 Nissan Clutch and Compressor Failures01:02:11 Chevy Communication Issues Explained01:09:08 Repair Value Beyond Hourly Rate01:14:12 Florida Estimate Quoting Regulation01:17:49 Drawing the Line01:23:21 Corporate Dealer vs. Independent Dynamics01:31:22 "Resentment Towards Unqualified Technicians"01:36:27 Ignoring Advice: Miscommunication Issues01:40:14 Avoid High-Liability Jobs01:45:42 ASTA Networking: Transformative Experience Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
In this episode of Auto Repair News Today, Braxton talks about the announcement of Wayne Gretzky as the keynote speaker for Apex 2025! He brings up current challenges in the automotive repair industry, such as evolving technologies and a technician shortage, and that Gretzky will have powerful insight into this because of the things he overcame in his career. Additionally, the episode provides details about the growing prominence of the AAPEX conference, set to take place in Las Vegas, and the opening of its registration soon.
Gordon Fricke is back to offer automotive maintenance and repair advice. Call with your question. Ray Graf hosts.
Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 - with a few fun detours into movies like 'The Wolf of Wall Street,' 'Predator,' and 'Rocky!' Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Zeb Beard, Strokes Diesel and Automotive, Monticello, AR, strokersdiesel@gmail.com Andrew Sexton, ATS Automotive LLC, Cedar Rapids, IA Andrew Sexton Watch Full Video Episode Vision Hi-Tech Training & Expo: https://visionkc.com/ Introduction and Event Overview (00:00:00) Movie References and Banter (00:01:11) Zeb Beard's Business Expansion (00:02:51) Podcast Anniversary Reflection (00:03:55) Discussion on Towing Operations (00:06:50) Weather Impact on Towing (00:07:25) Battery Issues in Towing (00:09:06) Agricultural Work in Arkansas (00:10:19) Henry Winkler's Role in "Rocky" (00:12:58) Tech Talks at Vision (00:15:05) The Evolution of Training Opportunities (00:15:36) Networking and Collaboration (00:16:44) Thermal Imaging Presentation (00:20:07) Key Programming and Automotive Technology (00:25:44) The Role of AI in Automotive Repair (00:27:37)r. Importance of Foundational Skills (00:34:27) Challenges for New Technicians (00:35:04) Training and Career Development (00:39:20) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community:
Gordon Fricke is back to offer automotive maintenance and repair advice. Call with your question. 800-348-2551. Ray Graf hosts.
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...
Automotive wizard Gordon Fricke is back to offer car maintenance and repair advice. Call with your question. Ray Graf hosts.
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Pras Subramanian has been following the Honda and Nissan merger story and today joins the podcast to break down why it didn't happen. What does this mean for Nissan? What about Honda? And the Auto Industry/Repair Industry? Braxton and Pras cover these questions and more! Read Pras's work on Yahoo Finance HERE00:00 Honda-Nissan Merger Concerns05:31 Nissan's Struggles and Merger Challenges06:43 Nissan Investment Prospects Explored12:05 Merging Companies Could Lower Repair Costs14:53 EVs Require More Service Than Expected17:40 Ford's Performance Parts Ecosystem20:31 "Support Automotive Repair News Podcast"
Get ready for the busy season at your shop with Shop Boss and see a 20% increase in your ARO! Click HERE to learn howChristian Mosley joins Jimmy Purdy to talk about automotive repair shop marketing. Christian talks about the pros and cons of social media how many shops have found wide success online. Jimmy shares his experience offering no-cost inspections to improve customer retention, saying that their retention rate increased significantly. The bottom line, though, is that quality work and good processes are essential in long-term customer relationships.00:00 Understanding Client Lifetime Value08:29 Targeted and Broad SEO Strategy12:42 "Building a Self-Sustaining Business"18:37 Convenience vs. Personal Interaction25:49 Unexpected Positive Impressions Matter29:18 Pre-Digital Marketing: Mailers and Tracking32:14 Optimizing Repair Specials Timing42:12 Reducing Resistance Increases Success47:03 "Finding the Right Customer Fit"50:25 Prioritize Quality Over Marketing54:48 Business Audit and Digital Review58:44 Comprehensive Digital Marketing Solutions
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton talks leadership with Josh Parnell. They discuss the top challenges shop owners face when transitioning from technician to owner and why so many struggle with communication. Josh says if shop owners don't learn how to properly communicate, they'll struggle financially. 00:00 Automotive Coaching, People Focused05:38 Service Management Challenges & Solutions07:39 Communication Misunderstandings and Voids10:01 Effective People Management Styles13:07 Automotive Repair Leadership Tips17:07 Decade in Automotive Training Leadership19:56 "Prioritizing Employee Engagement"
Get ready for the busy season at your shop with Shop Boss and see a 20% increase in your ARO! Learn more HEREIn this episode of The Gearbox Podcast, Jimmy Purdy and Mike Allen talk about adaptability in today's industry. Mike shares why he offers free diag and gets into the constant balance between maintaining quality service and achieving growth. Listen to Mike Allen's new podcast "Confessions of a Shop Owner" HERE00:00 Rural Store to Automotive Career04:13 College Dropout Party Life07:59 "Anomaly and Natural Selection in Business"10:33 Assessing Growth and Contentment14:32 Diagnostic Compensation Unchanged19:10 Two Possible Conversation Outcomes20:34 Owner Operators' Confidence Struggle23:10 Value of Paid Coaching vs. Free Info28:29 Scaling Business Challenges30:19 Overvalued Small Business Reality Check34:25 Cash Flow and Cars Debate36:49 Technician's Emotional Roller Coaster40:03 Scaling Challenges and Service Quality43:19 Customer Relations Impact Warranty Perception46:00 Evening Party Plans
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job, or help you hire. Touch HERE for more. Need to update your shop systems and software? Try Tekmetric HEREMike Allen owns Carfix Auto Repair and Tires in Raleigh, NC. He's also the President of the Automotive Service and Tire Alliance of North Carolina. He just started a podcast of his own, too! Confessions of a Shop Owner with Mike Allen. Check it out here! Today, Jeff and Mike discuss how to treat employees well and learn from past leadership mistakes to start a thriving work environment. Mike also says that ongoing training and self-improvement are crucial for owners, technicians, and service advisors.00:00 Training: One Size Doesn't Fit All05:53 Streamlined Vehicle Inspection Process09:04 Car Repair Estimate Process11:34 Auto Repair Support for Complex Cases15:01 Technicians Resist Changing Write-Up Process18:09 Service Communication Issues19:47 Diagnostic Decision: Cost vs. Certainty25:09 Transparent Interview Process Benefits27:16 Natural Leader's Journey30:42 Generational Impact of IGO Expo33:35 Expanding Perspectives through Dialogue36:06 Commitment to Business Process41:42 Disagreement on Shop Owner's Reputation44:56 Changing Communication in Skilled Trades46:45 Career Advice for Young Tradesperson50:00 Balancing Growth and Workforce Priorities53:08 "Top Technician in Industry" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Michael Smith is from The Institute for Automotive Business Excellence Today, there is a shift in leadership in the United States. But what other shifts may we see because of that one? How may it affect the automotive industry? Michael talks about the Trump administration and what he expects to see. He emphasizes that the long-standing "mom and pop" shop model may be coming to an end. Is that a good thing? Michael says that repair shop owners must adapt by either aligning with consolidation trends or stepping up their involvement in reshaping the automotive industry.00:00 Transitioning to New Industry05:04 Generational Shift in Industry Improvements08:37 "Value Lacking in Firms for Investment"11:52 Online Shift and Corporate Consolidation13:52 Automotive Market Shift to Free Market17:30 Adapting Mom-and-Pop Auto Shops20:06 Shifting Auto Industry Dynamics22:31 Return to Free Market Focus28:21 "Automotive Industry Perspectives"29:48 Tesla's Influence and Automotive Conflict33:30 Hope for Bipartisan Collaboration37:24 Branding for Community Service Providers38:46 Empowering Local Business Leadership
Got big goals for your shop this year? Shop Boss can take them to the next level!Jimmy talks with Kingston and Ava about their family-run transmission business at AAPEX 2024. Ava shares her journey in office management and how she's learned hands-on and gotten pretty good at multitasking. Kingston is excited about the technical side of the business, and even though he's in the 8th grade, he loves rebuilding transmissions. 00:00 Transitioned from packaging to office management tasks.05:51 Mom suggests learning web design for marketing.08:49 Working for Dad's business is fulfilling.11:53 Inspect and test cores, then box them.15:02 Memorize, build, clean, polish, update, test, ship.18:45 AAPEX is such a cool place, but you don't see many kids.19:27 Great ATRA Expo-Apex combo boosts knowledgeable discussions.
Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...
Automotive wizard Gordon Fricke is back to offer car maintenance and repair advice. Call with your question. Ray Graf hosts.
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...
Is your "check engine" light on again? Don't despair! Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.
Jeff Compton and Cody continue their discussion on the challenges Cody is facing, including managing the increasing demands of his business and the learning curve of working solo. Jeff shares insights from his experience about striking the right balance between pricing and delivering value, emphasizing the importance of effective customer communication00:00 Provide for family, community, and customers.07:19 Called to improve automotive service communication quality.11:26 Old belt causes AC issues; needs tensioner change.19:23 Shops should charge and inform about inspections.25:28 Optimize efficiency to improve service and profits.28:28 Customers advised against unnecessary early maintenance services.36:20 Success isn't material, it's about helping others.38:37 Fearless shop owner, self-belief, legacy, success.45:02 Struggling to separate work from personal life.50:44 It's okay to say no sometimes.57:50 Initial business goals were impractical and unrealistic.01:01:09 Avoid trades; industry perspectives change frequently.01:05:36 Please share and auto-download the podcast weekly. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff
In this episode, Jeff Compton is joined by Cody Fallon, owner of a one-and-a-half bay mechanic shop in Newark, Ohio. Cody reflects on his journey from working at major companies to running his own business, sharing insights on the importance of organization and preventative maintenance. Jeff emphasizes the significance of continuous professional development and hands-on training, highlighting how these elements are crucial for success in the automotive repair industry.00:00 Left for heavy equipment opportunity at another company.05:16 Constant issues, limited support, and suggestions are often ignored.08:47 Flexible work schedule; task-dependent start and end.10:35 Good money, freedom nice, but not returning.17:09 Preventative maintenance neglect leads to costly fixes.19:05 Didn't get along with Kokosing's fleet manager.24:08 Service information is essential for practical training success.25:10 Hands-on learners prefer practical demonstrations over reading.30:13 I accidentally discovered the podcast ASOG group on Facebook. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff
A longtime listener favorite, Gordon Fricke is back to offer automotive maintenance and repair advice. Ray Graf hosts.
***TIME SENSITIVE***ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor_____________________________________________________________________________________________________________________________________________Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.Click here to schedule a free demo: https://geni.us/Shop-WareUtilize the fastest and easiest way to look up and order parts and tires AND get a free hat!Click here to get started: https://geni.us/PartsTech-Free-HatTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Kyle Buenger and Kasia Thompson at the Sunrise Automotive Training & Expo (https://www.trainingexpoaz.com/). They discuss the dynamics of successfully working remotely in an auto repair shop. Kyle explores the intricacies of hiring skilled technicians to manage the workload efficiently, emphasizing the importance of a multi-skilled crew. Kasia discusses her remote work experience and highlights the integration of technology like cameras and translation apps to improve communication and productivity.00:00 Remote advice service amid client distractions, skepticism.03:21 Time difference affects my work schedule slightly.08:22 Workflow delays due to approval and authorization.11:56 Few people walk in for random inquiries.16:10 Husband looking for new job, may relocate.18:29 Challenges managing customer contact and estimates daily.22:25 Eds avoid mundane tasks, enjoy only fun.24:40 Busy schedule in automotive repair shop.26:42 Multitasking is ineffective, women may excel at it.32:46 Midas store owner from Minneapolis dies suddenly.34:15 Unclear story about lung cancer and treatment.36:36 Recognition of exceptional abilities and dedication.41:43 Shop performed well, being hub, chaos.44:44 Efficiency in tech scheduling maximizes shop revenue.46:42 Phones set up with soft and desk phones.52:31 Advantages of push-to-talk radios in workplace.53:39 Phone overheated, had to cool in fridge.56:18 Shop closes for lunch break at 12.