Podcasts about shop owners

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry's “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability. They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building. The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession. Timestamps (00:00:00) - Introduction and Guest Welcome (00:03:15) - Defining "Automotive Hospitality" (00:06:00) - The "Ritz-Carlton" Standard (00:09:45) - Men vs. Women: Fixers vs. Listeners (00:14:15) - Hiring Outside the Industry (00:18:20) - The Role of the Customer Service Rep (CSR) (00:21:00) - The "Anytime" Presentation (00:27:45) - The Financial Case: Women Drive Higher ARO (00:30:15) - The "Secret Weapon" & Workplace Culture (00:34:30) - The Household Decision Maker (00:37:45) - Rebranding: From "Trade" to "Skilled Career" Melissa Parker, COO, Harrell's Tire and Auto Amy Bartel, Owner, Bartel's Auto Clinic Sara Abrecht, CFO, Dynamic Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

The state of Florida has carried out its second execution of the year, putting to death a man convicted in the killing of a small-town grocery store owner whose final moments helped solve her own murder. A fleeing suspect almost ended up in a trash compactor after hiding inside a garbage can and getting caught on police dashcam during a search in Ohio. Two New York City police officers end up in the hospital and a political storm follows as a snowball fight goes viral. Drew Nelson reports.See omnystudio.com/listener for privacy information.

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff talks with... Mr. Walkie Talkie... the shop owner with that southern draw...the man who's hair is ALWAYS perfect...Mr. Lucas Underwood. Lucas talks about why communication MUST improve between owners and techs, and how more empathy and understanding can completely shift the culture inside a shop. They talk about the risks of leaning too heavily on service information without double checking procedures, especially when safety and liability are at stake. Lucas also gives money advice for technicians, including why thinking long-term and investing in retirement accounts can make a huge difference down the road.Timestamps:00:00 Future of ADAS and Calibration05:54 "Vehicle Diagnostics and Calibration"13:31 Grace, Mistakes, and Quick Decisions17:03 "Frustrations and Fixes with Tech"26:12 "Removing Emotion from Business"30:47 Purpose Found in Helping Others37:27 "Happiness Comes From Within"41:59 "Finding Happiness Amid Toxicity"48:05 "Miscommunication Resolved Through Dialogue"51:11 Communication Growth and Therapy Reflections54:33 "Social Media's Impact on Behavior"01:02:32 "Compound Growth: $695k to Millions"01:11:01 "Planning Future Security and Freedom"01:14:30 "Growth, Respect, and Reflection"01:17:28 "Reflections on Unfiltered Insights" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindHost: Coach Chris Cotton“Communities are regulating repair capacity out of existence… and they still expect same-day service.”“At some point, towns are going to run out of places to fix the cars they depend on.”“The bay shortage isn't just a market problem—it's a permitting problem.”Data/Pressure4. “Vehicles per bay hit about 253 by 2022—and it's projected to top 261.”5. “More cars. More complexity. Fewer bays. That's the squeeze.” Productivity / ‘One tech'6. “If you want more capacity, stop hunting bays and start hunting waste.”7. “Most shops don't have a technician shortage. They have a productivity leak.”8. “Every owner knows the one technician I'm talking about.”9. “Imagine every shop releasing one dead-weight tech back into the pool—suddenly half the industry improves.”Owner shortage10. “You don't have a capacity problem—you have a leadership pipeline problem.”11. “The technician shortage hurts production. The shop owner shortage threatens the industry.”Consolidation / Collision12. “Collision repair is showing us the future: consolidation accelerates when succession fails.”

Financial management isn't flashy, but it can make or break your collision shop. Too many owners stay focused on daily operations while their bookkeeping and reporting fall behind, hurting cash flow, increasing stress, and lowering business value when it's time to sell.In this episode, Matt Di Francesco sits down with Bill Park, Founder of Crunchit Financial Services and a 30-year shop owner with four successful exits, to talk about what it really means to be “bankable.” Bill explains common financial mistakes, why most CPAs focus only on taxes, and how messy books can cost you 20–30% in a third-party sale.Matt and Bill also talk about:(09:20) Long-term strategy vs. short-term tax thinking(13:32) How a second set of eyes can transform a shop's financial clarity(16:02) The real reason most shops operate below full utilization(18:33) Building a financial structure that allows faster, more confident decisions(20:51) Why clean financials directly increase third-party sale value(21:21) What transparency and discipline signal to buyers(28:18) Fix your chart of accounts before trying to fix your profits(29:08) The ROI of a full financial cleanup Connect With Bill ParkLinkedIn: https://www.linkedin.com/in/billpark8/Email: billpark8@me.comWebsite: https://www.crunchitfs.com/Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:Bill Park has walked the same road many collision shop owners are on right now. He spent 30 years as a body shop owner and successfully exited four businesses, so he understands firsthand the pressure, long hours, and constant daily fires that come with running a shop.After living that grind and learning some hard financial lessons along the way, Bill founded Crunch It Financial Services. His mission is simple: help shop owners simplify their numbers, reduce unnecessary taxes, and build real wealth instead of just surviving year to year.Today, Bill works alongside shop owners to bring clarity, structure, and long-term strategy to their financial picture so they can operate with confidence and exit on their terms.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

One mistake. One angry customer. One comeback. And suddenly your whole day feels off. In this episode of Just ONE Thing, Rick shares a powerful Olympic lesson for shop owners: when a skater misses a landing, he doesn't sit on the ice analyzing it. He gets up and finishes the routine. Too many leaders do the opposite. Emotions spike. Focus shifts. Productivity drops. And one small mistake snowballs into five. Rick breaks down the principle of completion before contemplation — knowing when to execute and when to analyze — so you can protect your momentum, lead with clarity, and finish strong. Listen to the full episode of Just ONE Thing now and learn how to finish your routine strong — no matter what happens.

Full bays don't always mean healthy profits. In this episode of Ratchet+Wrench Radio, host Christine Schaffran sits down with Hunt Demarest, CPA, partner at Paar, Melis & Associates, and author of Beyond the Bays, to unpack why so many shop owners feel busy but broke—and what they can do about it. From cash vs. profit confusion to overlooked financial fundamentals, Hunt explains how better understanding your numbers can change the trajectory of your business.

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Episode Overview In this episode, I'm addressing a question that comes up often at the beginning of the year for many retailers, after the hustle and bustle of Q4 ends and we naturally start reflecting on what we want next. I'm talking directly to shop owners who are quietly wondering if it's time to make a big change in their role in their retail business: whether that looks like taking some things off your plate or stepping away from it completely. I'll walk you through a simple but powerful assessment I use with clients before any big decision is made. This is not about rushing to sell or making dramatic changes. It's about slowing down and understanding what's actually creating tension in your business and your role and how to intentionally fix that tension. If you've ever thought, "Am I just tired, or is it time for something different," this episode will help you gain clarity before you decide anything. By the end, you'll have a clearer framework to evaluate your role, your business, and what options may truly be available to you. (I think some of them will surprise you!) Our Key Topics Asking whether it's ownership or your current role that feels heavy Looking at pay, hours, and profitability without hustle What happens if the business depends entirely on you How changing life seasons affect business alignment (and why it's okay!) The role curiosity plays in staying or stepping away Why outside perspective matters before big decisions Key Takeaways for Retailers Feeling tired doesn't automatically mean it's time to leave. Are you proud of what you've built and curious where it can go?   Changing your role can completely change how the business feels. Is there something you'd rather be doing to support your business?   A well-designed business should support your life.   Life seasons change, and it's okay to reassess. But don't "give away the farm" or simply close your doors. I can help.   Clarity must come before any major decision. Find an advisor or coach and see what creative solutions you can reach together. "The mistake is [making big decisions] before you understand what's actually driving the tension." -Wendy Batten If you're feeling uncertain, I invite you to listen, reflect, and give yourself space to gain clarity before deciding what's next. Jump into my DMs on Instagram and let me help you!   Resources Mentioned and Related Episodes: Retail Sales & Marketing Accelerator (On-Demand)A practical course designed to help shop owners stop guessing and start making clearer, data-informed decisions around sales and marketing. Join my Love List!   Episode 159: Prepare to Sell, Franchise, or Expand: Four Areas That Need to be Under Control About your host, Wendy Batten In case we haven't met…I'm Wendy Batten. I've been a small business owner, coach, and mentor for over 25 years. I help thoughtful, established entrepreneurs step into their role as CEO and build businesses that are profitable, meaningful, and supportive of the lives they want to live. My work blends real-world strategy with a life-first philosophy, shaped by lived experience, not theory. I've been there! Through honest conversations and practical insight, I invite you into bigger thinking about leadership, possibility, and how to build both business and life on purpose. For more support from Wendy Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Many collision shop owners think growth comes from doing more themselves. But when your days are filled with decisions, emails, and operational noise, the work that truly drives progress gets crowded out, limiting both growth and freedom.In this episode, Matt DiFrancesco introduces a simple shift: stop asking how and start asking who. Drawing from Who Not How, he explains how focusing on your unique genius and delegating the rest removes the owner as the bottleneck. Through his personal experience, Matt shows how putting the right people in the right roles creates clarity, capacity, and sustainable growth.Matt also talks about:(00:57) Why asking “how” keeps shop owners stuck in the weeds(01:50) Tracking your time reveals what should be delegated or replaced(05:13) Your unique genius should drive the business, not daily tasks(06:11) Hiring an assistant frees you to focus on higher-value work(07:29) Why administrative help is a growth move, not an expense(08:53) Putting the right people in the right seats drives real revenue growth(10:29) Focusing on “who” instead of “how” removes you as the bottleneckConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission

Matt McLellan from Apparel Lab joins Steven and Bruce to share his unconventional journey building a thriving DTG (Direct-to-Garment) print shop in Madison, Alabama—without ever touching screen printing equipment. Starting in the back room of his nutrition store in 2016, Matt has grown Apparel Lab into a multi-service operation proving you don't need to follow the traditional decorator path to succeed.

Silent partners can be a powerful asset—or a costly blind spot—when it's time to sell an auto repair business. In this episode of Ratchet+Wrench Radio, host Christine Schaffran sits down with Nick Papakyrikos, CPA, to uncover how smart exit planning, clear agreements, and the right tax structure can turn a future sale into a largely tax-free payday.

KingRodGod playlist: https://www.youtube.com/playli... In this episode of r/NeckbeardStories we meet KingRodGod. This delusional gameshop owner thinks that he's doing battle against the neckbeards that come to his shop... Little does he realize, he's actually got the biggest neckbeard of them all. He's hateable. I loathe this OP. It doesn't matter what your background is, you always need to treat people like people and not use them simply to get off. Neckbeards seem to learn this lesson particularly slow and it really does make my blood boil... So we must bring it to light so others don't suffer alone. For your fill of neckbeard stories we've got you covered with the freshest weeaboo, niceguy, and neckbeard happenings on reddit. Stick with ReddX for your daily dose of cringe with a side-dish of relatability. You might even feel good for dessert... But who can say? ------------------------------------------------------------ #reddit #neckbeard #funky #funny #storytime Join me on Discord dude: https://discord.gg/Sju7YckUWu One-time PayPal donation: https://www.paypal.me/daytondo... Support this channel on Patreon: http://patreon.com/daytondoes Stalk me on the Twitter! http://www.twitter.com/daytond... Visit me over on Facebook: https://www.facebook.com/ReddX... Got a story? I got a subreddit: https://www.reddit.com/r/ReddX... Here's an Amazon link to my microphone: https://amzn.to/3lInsRR Wanna rock the ReddX merch? https://reddx-1-shop.fourthwal... Character animations are by: https://twitter.com/DarkleyStu... Check out my other channel: https://www.youtube.com/dayton... Wifey's channel is right over here: https://www.youtube.com/channe... ------------------------------------------------------------ Did I mention that we have playlists??: Full neckbeard story compilations: https://www.youtube.com/playli... All of our neckbeard stories: https://www.youtube.com/playli... All of our legbeard stories: https://www.youtube.com/playli... All of our RPG Horror Stories: https://www.youtube.com/playli... All of our weeaboo tales: https://www.youtube.com/playli... ------------------------------------------------------------ Podcasts can provide some ReddX on the go! Check it out! Spotify: https://open.spotify.com/show/... Soundcloud: https://soundcloud.com/reddxy iTunes: https://podcasts.apple.com/us/... Google Podcast: https://podcasts.google.com/fe... Spreaker: https://www.spreaker.com/show/... Podchaser: https://www.podchaser.com/podc... Deezer: https://www.deezer.com/us/show... Podcast Addict: https://podcastaddict.com/podc... JioSaavn: https://www.jiosaavn.com/shows... Have you ever met a neckbeard or a nice guy? They are frustrating to deal with, but luckily you aren't alone! These r/neckbeardstories from Reddit are among the top posts of all time and include some of the funniest Reddit stories ever posted on the neckbeard stories subreddit! rSlash NeckbeardStories have all kinds of funny neckbeards in them, but especially the nice guy. And the weeaboo. There is a wide spectrum of neckbeards, and this is but a small slice of it. Listening to ReddX's neckbeard stories playlist is a great experience! These neckbeard stories Top Posts of All Time from Reddit are made for you to enjoy any time you feel like it, so be sure to save my rSlash neckbeard stories playlist! Some of the top rSlash entitled parents channels I recommend checking out are the original rSlash, Redditor, fresh, r/Bumfries, VoiceyHere, Mr Reddit, Storytime and Darkfluff. These Reddit story channels inspired me to start my own Reddit story channel, with a focus on Entitled Parents stories and at times going into the r/pettyrevenge and r/choosingbeggars subreddit as well. Because most of my audience prefers Entitled Parents stories of Reddit, I tend to just stick with reading the r/EntitleParents Top Posts of All Time. But I also enjoy getting up close and personal with neckbeards and weeaboos from time to time. Subscribe to ReddX for the freshest daily Reddit content. I post relatable readings of Reddit posts and Reddit stories every single day! Journey with me as I relate these amazing Reddit stories to my personal life journey. I'm greatly inspired by the top reddit posts of all time videos and reddit stories on YouTube which is why I started doing them myself. YouTube: https://www.youtube.com/channe... Discord: https://discord.gg/Sju7YckUWu Twitch: https://www.twitch.tv/daytondo... PayPal: https://www.paypal.me/daytondo... Patreon: http://patreon.com/daytondoes Twitter: http://www.twitter.com/daytond... Facebook: https://www.facebook.com/ReddX... Merch: https://reddx-shop.fourthwall....

Shop owners have reported counterfeit banknotes at multiple shopping centres, including High Wycombe and Coogee.See omnystudio.com/listener for privacy information.

Manufacturing doesn't always start with a perfectly funded plan or a shop full of machines. Sometimes it starts in a garage, with curiosity, grit, and a willingness to learn by doing. In this episode, we sit down with Caleb Harris, founder of Covenant Manufacturing, to talk about what it really looks like to start a CNC business at a young age. Caleb didn't inherit a shop or wait until everything felt safe. He learned by working in high-mix job shops, making mistakes, taking calculated risks, and slowly building confidence as both a machinist and a business owner. We dig into the early decisions that mattered most, from buying the first machine and pricing early jobs to managing cash, handling subcontracting issues, and building trust with customers. Along the way, Caleb shares honest lessons about risk, accountability, and why reputation matters even more when you're small. This conversation kicks off a new chapter of MakingChips focused on young founders who are stepping into manufacturing early and building businesses with intention. If you're under 30, thinking about ownership, or simply curious what the next generation of shop leaders is learning the hard way, this episode offers a real, unfiltered look at the journey. Segments (0:00) Why we're focusing on young founders and early ownership stories (2:24) Meeting Caleb Harris and how Covenant Manufacturing got its start (4:12) Get a free demo of Scaylor and finally unify your business data once and for all (5:25) Growing up homeschooled and discovering a passion for making (7:28) Knife making, early entrepreneurship, and learning what doesn't scale (10:01) Caleb's first exposure to CNC machining and seeing a viable business path (15:47) Working in a job shop to learn programming, setup, and workflow (20:26) Learning under pressure in a high-mix manufacturing environment (24:07) Understanding shop economics and thinking like an owner (31:07) Deciding to start a shop while still employed full time (32:47) Buying a first machine with limited capital and unloading it solo (35:32) Landing early jobs and growing through overflow work (41:32) Why you need to join us at IMTS 2026 (42:21) Managing risk without putting the business in danger (44:03) A subcontracting mistake and lessons on accountability (50:12) Building trust, culture, and reputation as a small shop (53:02) What growth looks like next for Covenant Manufacturing (57:46) Being young in manufacturing and turning age into an advantage (1:01:13) Advice for younger founders thinking about starting a shop (1:04:40) The role of community, mentorship, and industry relationships (1:07:50) Why we love SMW Autoblok workholding  (1:09:01) Why these stories matter for the future of manufacturing Resources mentioned on this episode Get a free demo of Scaylor at Scaylor.com Register for IMTS 2026 We love SMW Autoblok workholding Outliers by Malcolm Gladwell Covenant Manufacturing Follow Covenant on Instagram Connect with Caleb on LinkedIn  Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Many business owners believe staying busy in the day-to-day is the best way to grow their company. But when all your time is spent working in the business, strategic thinking and renewal are often the first things to disappear, quietly limiting long-term growth and value.In this episode, Matt Di Francesco breaks down the three types of time every owner must intentionally manage: tactical time, strategic time, and renewal time. Through personal experiences and real-world success stories, Matt shows how creating space for renewal allows leaders to think bigger, innovate, and build a business that works without depending on them every day.Matt also talks about:(01:04) Why most owners spend too much time putting out fires(03:37) How stepping away helps your mind solve business problems(04:44) Why bigger businesses need more time to reset and think(06:44) How taking a break helps you think bigger and grow faster(08:25) Why a business that runs without you means real ownershipConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission

Send us a textJoin Steve on Episode #228 of Obsessed with the Weather for an awesome interview with one of the most interesting people in the Southern New England surf scene, Mark Keup, owner of the Nor'easter Surf Shop!

Thanks to our partners Promotive and Wicked FileAre you making end-of-year tax decisions that truly save you money, or just creating future headaches?What if the moves you think are smart tax strategies are quietly costing you more than they save?In this episode of Business by the Numbers, Hunt Demarest, CPA with Paar Melis & Associates, walks shop owners through the most important end-of-year financial and tax considerations — and the costly misconceptions that show up every December.Hunt breaks down which deductions actually move the needle, why retirement contributions can generate cash instead of draining it, and how poor inventory, receivables, and payroll timing can inflate your tax bill without you realizing it.Ideal for auto repair shop owners, managers, and operators who want a clear, realistic financial outlook for 2026 — without hype, political spin, or costly misconceptions.What you'll discover…(2:23) What the BOI report was, why it disappeared, and why you can forget about it(04:00) How interest rates actually moved from 2023–2025 and what shop owners are really seeing(9:40) Why slowing inflation doesn't mean prices are coming down(13:30) The affordability problem facing consumers — and how it affects your customers(16:30) Stock market realities, AI concentration, and what precious metals signal(21:45) The truth about ERTC payments, audits, and why “fast-track” offers are scams(24:50) No tax on tips: what changed, what didn't, and who actually qualifies(27:45) No tax on overtime — what “overtime premium” really means for employees(29:50) What employers should share with their teams about overtime reportingThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio...

5pm: Two break-ins, one week: Seattle shop owner ‘scared it’ll happen again’ // Harger: WA leads the nation in retail theft. Issaquah shows how to fix it //  ‘Designed to be addictive’: Study finds teens spend more than an hour per day on phones at school // Why smaller houses can lead to happier lives // Letters

Thanks to our partners Promotive and Wicked FileHealth insurance premiums keep climbing — but 2026 could bring the biggest shakeup in years.In this episode of Business by the Numbers, Hunt Demarest, CPA with Paar Melis & Associates, breaks down what's happening in the small-business health insurance landscape after recent ACA subsidy changes — and why a new Republican-backed House bill could change how shop owners buy coverage and support their teams.Hunt explains the economics behind rising premiums, who's actually affected by the loss of ACA subsidies, and why shop owners may see new opportunities if association health plans and expanded health reimbursement accounts (HRAs) become available. Whether you already offer health insurance or you're considering it in 2026, this episode will help you understand what's real, what's political, and what's worth watching.Ideal for shop owners and managers who want clarity on benefits costs, recruiting strategy, and what changes may be coming in the next open enrollment cycle.What you'll discover…(02:00) The current state of small business health insurance — and why premiums keep rising 10–20% a year(05:40) How the ACA reshaped the market (06:30) What the new House bill is, why it's being debated now, and the January 31 deadline looming in the background(08:00) Who the loss of ACA subsidies impacts most — and why many shops may see little direct effect(16:10) Association health plans: how small businesses could join buying groups like big employers (and why that could lower premiums)(19:25) Health Reimbursement Accounts (HRAs): the tax advantage shop owners may finally be able to use more flexibly(23:45) What to do now: when it's smart to wait, when it's not, and why open enrollment timing matters(25:00) The future of health insurance for small businessesThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network:

Busy doesn't always mean productive—and that's where many shop owners get stuck. In this episode of Just ONE Thing, Rick White breaks down why shop owners and managers feel overwhelmed, reactive, and exhausted despite working nonstop. The issue isn't effort. It's intent. When you start with action instead of intent, you create motion without direction—and that leads to chaos, not progress. Rick explains the difference between reacting and leading, why doing more isn't the answer, and how clear intent creates better decisions, stronger teams, and real momentum. You'll also learn how intent removes you as the bottleneck and turns your team into problem-solvers instead of dependents.

WBZ NewsRadio’s Chaiel Schaffel reports.See omnystudio.com/listener for privacy information.

We've pulled together 4 of the most powerful, no-BS moments from past Body Bangin' episodes, the kind of insights that shift how you think, lead, and grow.Here's what's inside:#97 — Stars vs. Hamsters (with Robert Snook) → Are you working on "Context" or just "Content"? Robert breaks down the difference between the "Stars" who grow and the "Hamsters" stuck on the revenue wheel. Plus, the "So What?" test: why meeting standard expectations gets you zero loyalty .#96 — Be Extraordinary (with Mike Anderson) → "Nobody notices normal." Mike Anderson shares a game-changing story about a Lexus dealership that knew a customer's Starbucks order before he walked in the door. The lesson? Know the person before you know the car .#85 — Grow Your Own Technicians (with Ron Reichen & Barry Dorn) → Stop looking for "plug and play" staff. Ron and Barry explain why the best shops are growing their own talent, creating career paths beyond the bay, and the vital importance of "Internal Marketing" to keep the team you have .#66 — What Are You Willing to Tolerate? (with Andrew Batenhorst) → Mediocrity spreads like a virus. Andrew delivers a mic-drop moment on leadership: If you let people show up late or do poor work, you are setting the standard that it's okay. You have to hold the line, even when it's hard .Whether you're a shop owner, estimator, or marketer, these moments cut through the noise.

WBZ NewsRadio’s Chaiel Schaffel reports.See omnystudio.com/listener for privacy information.

Thanks to our partners Promotive and Wicked FileTraining might be the most misunderstood investment in the auto-repair industry — and one of the most expensive when done wrong.In this week's episode of Business by the Numbers, Hunt Demarest, CPA with Paar Melis & Associates, sits down with David Boyes, President of Today's Class, to unpack why so many training programs fail, how to actually measure technician growth, and what modern training looks like in the era of mobile learning, data tracking, and personalized development paths.From eliminating wasted classroom hours to using data-backed insights to assign work more intelligently, this episode reveals what separates shops that get real ROI from training… from those burning thousands on ineffective education.Whether you're trying to develop apprentices, sharpen your A-techs, or build a learning culture that your entire team buys into, this episode gives you the roadmap.This episode is a must for shop owners, service advisors, training managers, and anyone responsible for technician development or operational performance.What you'll discover…(03:00) The evolution of training methods (05:08) The false assumption shop owners make when they “check the box” by sending someone to class(06:00) Why broad, general classes often fail and how personalization changes everything(09:00) How data reveals technician strengths, weaknesses, and readiness for advanced courses(12:44) What “daily, 3–5 minute micro-training” looks like and why it works(17:15) The “soft ROI” shops miss: engagement, retention, and knowledge-sharing culture(20:00) Why your techs “don't want training” and what shop owners are doing wrong(24:05) Should shops pay techs for training? Or position it as part of the job?(26:00) How data can reshape dispatching and technician workload(27:25) Can older techs adapt to micro-learning and app-based training?Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network:

Thanks to our Partners, Shop Dog Marketing, NAPA Auto Care, and NAPA TRACS Watch Full Video Episode Recorded live at AAPEX 2025, this episode features Dan Vance, CEO of Shop Dog Marketing, sharing how Artificial Intelligence is reshaping marketing, business strategy, and the auto repair industry. The conversation explores how AI is changing consumer behavior—from lightning fast website visits focused on trust signals to customers using AI for vehicle self-diagnosis and shop recommendations, with AI often presenting only a few options, strong branding and clear communication matter more than ever. In the marketing sphere, Vance explains that attention spans are incredibly short. Website visitors typically spend just 20 seconds looking for clear trust indicators such as professionalism, strong reviews, warranties, online scheduling, and financing options. Visual cues communicate faster than text, while warm colors and photos of the team help build familiarity and trust. Online scheduling continues to grow in importance as many consumers prefer it over making a phone call. Vance encourages shop owners to embrace AI as a “digital butler”—a tool that anticipates needs, explains marketing metrics in plain language, and helps owners show up more confident, shifting from reacting to problems to intentionally driving growth. Dan Vance, Shop Dog Marketing.com Thanks to our Partner, Shop Dog Marketing Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter:

Most shop owners open their doors because they want to fix what was broken in the last place they worked. But once the dust settles, many realize they built themselves a job, not a business. According to Brian Hammond, one of ATI's newest coaches and a lifelong entrepreneur, real success begins when you stop thinking like a shop owner and start operating like a business owner.In this episode of Maximum Octane, Kim Hickey and Jason Patel talk with Brian about the truth behind entrepreneurship, the sacrifices it demands, and the mindset shifts required to build something that lasts. Brian shares how losing his corporate job at Goodyear pushed him into business ownership, how his childhood paper route became the foundation for his work ethic, and why processes and profitability are the pillars of any stable company.The conversation dives deep into the realities most shop owners avoid such as setting aside true cash reserves, delaying gratification, refining standard operating procedures, and building a team so strong that the business can thrive whether you are there or not. Kim and Jason also tackle the common excuse of being “just a shop owner” and explain why that thinking traps talented people in survival mode.Tune in to episode 133 of Maximum Octane if you want a clear look at what it really takes to grow, protect, and sustain your business beyond day-to-day chaos.Episode Takeaways:4:10 The real meaning of entrepreneurship and why the market decides what succeeds6:55 Why most shop owners start strong but stall without a bigger mission9:58 How Brian's job loss pushed him into his first business12:10 Why learning on the fly is not enough without the right mentors15:40 The mistake of building a job instead of building a business16:50 Why breaking even is not a business strategy18:00 Why processes and SOPs are the foundation of stability20:30 How cash reserves change decision-making and open opportunities23:40 Why sacrifice and delayed gratification are nonnegotiable for growth31:20 The mindset shift from shop owner to business ownerConnect with Brian Hammond:WebsiteLinkedInBLE TrainingLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.

Thanks to our partners Promotive and Wicked FileAre you leaving money on the table before the tax year closes?In this end-of-year episode of Business by the Numbers, Hunt Demarest, CPA with Paar Melis & Associates, walks through the essential tax moves shop owners must make before December 31st and the costly assumptions that lead many to overpay the IRS.From retirement contributions and HSA hacks to equipment purchases, inventory write-downs, and why your accounts receivable might be lying to you, Hunt explains how small oversights can snowball into massive tax bills. More importantly, he shows you exactly what to check, adjust, and document now to ensure you only pay what you owe and not a dollar more.If you've ever wondered whether to buy equipment before year-end, how to handle unpaid invoices, whether your payroll timing affects deductions, or how to set yourself up for a smoother tax season, this episode gives you the playbook.Ideal for shop owners, bookkeepers, and managers who want to tighten their financials, avoid costly mistakes, and maximize deductions before the year closes.What you'll discover…(02:10) The repetitive tax mistakes and how to avoid them(03:45) Why retirement contributions are Hunt's “favorite deduction.”(06:35) How much you can contribute to SIMPLE IRAs and 401(k)s before Dec. 31(09:25) Why Roth contributions don't reduce your taxes (and when to use them)(10:30) The HSA contribution rules and how they can reimburse old medical bills(14:05) HSA vs. FSA: The real difference and how not to lose your money(16:10) The truth about deducting equipment — cash vs. financing vs. leasing(18:30) Major building improvements you can now deduct in year one(19:40) How to structure employee gifts, bonuses, and reimbursements(22:30) Four big things to keep an eye on to ensure maximum savings(25:16) Accounts payable: how missing December bills inflate your taxes(28:00) The most overlooked deduction in high-interest years(29:00) The fastest way to speed up your tax return (and avoid April chaos)Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive...

In this episode, Dominic Rubino breaks down what Dave Ramsey and Robert Kiyosaki would tell every shop owner, contractor, and builder about going from cashflow headaches to true profit power. Whether you run a cabinet shop, millwork shop, HVAC company, electrical crew, or remodeling business, this is a simple roadmap for taking control of your money — instead of letting money control you. ⭐ What You'll Learn in This Episode • How cashflow is the "breathing" of your company • Why most shops lose money in small daily leaks • Dave Ramsey's approach to discipline and financial control • Robert Kiyosaki's mindset shift from operator → investor • How to make money work for you (not the other way around) • The difference between bookkeepers, accountants, controllers & CFOs • Why mindset affects your balance sheet • How to build long-term wealth as a contract

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff is joined by John Firm and Rick White where they discuss growth and success in the automotive industry. Rick talks about the importance of having a coach and staying curious, humble, and open to new ideas. John and Rick also speak on the challenges unique to fleet shops versus traditional retail shops. To help, they share advice on pricing, marketing, and building strong business relationships. Timestamps:00:00 "Reflection on Hosting Growth"04:42 "Ask or Stay Ignorant"07:05 Car Troubleshooting: Fuse vs. Diagram10:11 Effective Communication in Auto Repair12:42 Business Coaching Insights19:03 "Competing on Price Dangers"19:26 "Prioritizing Strategy Over Savings"23:08 Labor Rates and Mix Reevaluated28:28 "How to Beat AutoZone"31:47 Survival Over Greed33:51 "Challenges in European Auto Repair"38:31 "Maintain Control, Avoid Dealers"40:08 "Coaching Accountability and Honesty"44:13 "Helping a Client in Need"48:02 Advice for New Technicians51:00 "Integrity in Auto Repair"53:43 "Talking About John and Canada" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Looking to close out this year strong and set your print shop up for success in 2025? This comprehensive annual checklist covers everything you need to review, plan, and optimize your custom apparel business for the year ahead.

LOUNGE LIZARDS PRESENTED BY FABRICA5 - Brilliant Honduran Cigars - Visit Fabrica005.com and use code LIZARDPOD at checkout for 10% off THE ENTIRE STORE! Free worldwide shipping from Miami on all orders over $125. See website for more information and terms.SMALL BATCH CIGAR - SAVE 15% - Exclusive Cigar Retail Partner of the Lizards - Visit SmallBatchCigar.com and use code LIZARD15 for 15% off your order. Free shipping and 5% rewards back always. Standard exclusions apply. Simple. Fast. Small Batch Cigar.Recorded at Ten86 Cigars in Hawthorne, New Jersey, the Lizards pair La Galera Habano in Lancero with The Dalmore Port Wood Reserve Single Malt Scotch Whisky. The guys return to the lancero after a full year away, they share new cigar releases from Bond Roberts and Habanos S.A. and "Dr. Bam Bam Scholls" proves gullible with some unique lounge attire.PLUS: New Bond Roberts & Habanos S.A. Releases, Lounge/Shop Owners Treating Young Customers Poorly, Pairing Mentality Redux, The Economist on Cuba, Passionate UK House of Lords Cigar Speech, World Cigar Show in Dubai & Gizmo's Spanish LessonJoin the Lounge Lizards for a weekly discussion on all things cigars (both Cuban and non-Cuban), whiskey, food, travel, life and work. This is your formal invitation to join us in a relaxing discussion amongst friends and become a card-carrying Lounge Lizard yourself. This is not your typical cigar podcast. We're a group of friends who love sharing cigars, whiskey and a good laugh.website/merch/rating archive: loungelizardspod.comemail: hello@loungelizardspod.com to join the conversation and be featured on an upcoming episode!instagram: @loungelizardspodGizmo HQ: LizardGizmo.com

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Shop owners, are you feeling burned out or stuck in the grind? This episode is for you. Shop owners Jimmy Alauria and Dave Kusa dive into how to pause, reflect, and reignite your passion for the business you built. Key takeaways: Think Bigger:Grow your business beyond what you can manage alone—empower your team and expand your vision.Evolve as a Leader:Stop being just a manager—step into the CEO role and watch your business thrive.Culture Matters:Set the tone, share your dream, and build a positive environment your team can rally around.Delegate & Recharge:Offload the hats you wear, hire strategically, and take time off to see the big picture.Balance Family & Business:Set boundaries to protect both your shop and your relationships. The truth? Falling in love with your business again starts with falling in love with your ability to lead it. Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Jimmy's previous episodes HERE Dave Kusa, AutoTrend Diagnostics in Campbell, CA. Listen to Dave's other episodes HERE Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/...

After decades of growing Peters Body Shop into a trusted name in Fort Wayne's collision repair community, Andy Peters found himself at a crossroads when his long-time advisors retired and friends began asking when he would finally slow down.In this episode, Matt DiFrancesco talks with Andy about the moment he realized he needed a transition plan, his early consideration of selling to a big box buyer, and why he ultimately chose a succession path that protected both his people and the legacy he built. Andy shares how he found Matt, how bringing his production manager into the process reshaped his future, and how understanding taxes, valuation, and continuity guided every decision.Matt and Andy also talk about:(01:59) How losing his long-time advisors pushed Andy to finally plan his future.(04:59) Why a big box offer became the wake-up call that changed his direction(06:53) How exploring ESOPs and internal transfers helped clarify his ideal transition(11:34) Why investing in his production manager became the foundation of his succession plan(14:47) How Google reviews reshaped his customer experience strategy(16:07) Why mastering valuation, taxes, and continuity made his exit plan workIf Andy's story hits home and you want to explore your own path forward, you can schedule a call with Matt at https://highliftfinancial.com/. He offers a complimentary 30 minute conversation to understand your current situation, your long term vision, and whether working together makes sense. And even if it isn't the right fit, Matt will make sure you're guided toward the best next steps for your transition.Connect With Andy PetersLinkedIn; https://www.linkedin.com/in/andy-peters-9ba30117/Website: https://petersbodyshop.com/Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:Andy Peters is the owner of Peters Body Shop in Fort Wayne, Indiana, a collision repair business he has built and led for more than 46 years. Known for his commitment to craftsmanship, a strong family atmosphere, and developing the next generation of leaders, Andy has created a shop culture rooted in integrity and continuous improvement. As he transitions into the next chapter of his life and business, Andy remains focused on preserving the legacy he built and empowering his team to carry it forward.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

As the year winds down, charitable giving becomes more than a goodwill gesture—it can be a powerful tax-saving strategy for shop owners. CPA and automotive financial advisor Nick Papakyrikos returns to Ratchet+Wrench Radio to explain how to make donations the smart way, from gifting appreciated stock to using donor-advised funds, navigating upcoming 2026 rule changes, and choosing the right timing based on your shop's financial performance. If you want your generosity to work harder for both your business and your community, you won't want to miss this discussion.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Cecil Bullard, industry veteran and business coach. Cecil shares the importance of properly valuing diagnostic labor in automotive shops, explaining why most shops fail to charge adequately for the complex testing modern vehicles require. The conversation highlights the necessity for shop owners to plan for their financial future, emphasizing retirement strategies and the risks of working solo. Finally, they discuss the value of building a strong team and why technicians with no interest in leading or managing should reconsider opening their own shop.00:00 DHT's Impact on Male Development08:25 Auto Shop Diagnostic Process14:58 Hormones, Cars, and Adjustments20:55 Optimizing Average Repair Order26:23 Professional Standards in Coaching32:23 "Raise Your Labor Rate"33:52 "Revenue Variance Insights"41:03 "Family Shop Management Plan"46:51 "Contentment, Family, and Responsibility"50:35 "Solo Work: Control vs. Risk"57:30 Risk Balancing for Lifestyle Goals01:02:58 Debt vs. Investing Motivation Struggles01:06:09 Sun's Shift in Auto Shop Strategy01:14:51 "Perspective and Self-Improvement Insights"01:17:37 "Beyond Fixing Cars"

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Liz Perkins, shop owner, technician, and multi-business entrepreneur, along with Jesse Meddaugh from 360 Payments. Liz shares her journey of growing a business from shop operations to training and managing multiple ventures, emphasizing the importance of understanding and mastering the financial side of the company—even getting hands-on with bookkeeping for deeper insights. The conversation explores the impact of integrated consumer financing on shop sales and customer experience, with both Lucas and Liz highlighting how offering payment options can reduce stigma, increase approval rates, and empower customers.00:00 "Seamless Consumer Financing Growth"03:51 Streamlined Vehicle Financing Process08:30 Rising Costs of Car Repairs12:36 Guaranteed Results Over Cheap Fixes15:21 "Negative Impact of Free Diagnostics"17:00 "Choosing Free Diagnostics Wisely"20:40 "Working Mom's Struggles"23:26 North Carolina DMV Renewal Woes27:24 "Keep Growing, Keep Building"32:09 Quick Harness Installation Guide32:45 "Frustrated Mechanic Wrecks Harness"38:32 Bookkeeping vs. Accounting Confusion40:48 Understanding Business Fees43:53 DIY Accounting Confidence45:51 "Monthly P&L and Accounting"50:52 Efficient Scheduling for Long Commutes54:28 Tire Service Pricing Inquiry56:27 Balancing Growth vs. Staying Solo59:10 Grammar Concerns with Dashes

The shop owner in Pennsylvania has been accused of lending a customer car to another customer to use as a loaner. https://www.lehtoslaw.com

Show Description (also the podcast Intro): Hello and welcome to the BOSFilipinos podcast. I'm your host, Trish Fontanilla.  Each episode, we celebrate Filipino and Filipino American culture, identity, and community in greater Boston.  Today's guest is Jen Palacio, owner of Tiny Turns Paperie! She also has an art practice called Just Enough Nonsense, and teaches at some of our local colleges around the city. In this episode, we trace the winding path from her Filipino American upbringing in Connecticut to becoming a beloved small-business owner in Somerville.  She talks about discovering art through her grandmother, detouring into the corporate world, and eventually finding her way back to creativity through letterpress. This episode is a celebration of the thousand tiny turns that shape a life. I'm so excited for you all to get to know her. Enjoy!  Stay in touch:  BOSFilipinos - IG: @bosfilipinos, Email: info@bosfilipinos.com Jen Palacio - Personal IG: @kokojuice, Store: @tinyturnspaperie For the full transcript, head to BOSFilipinos.com/blog

Thanks to our Partners, Shop Boss and AppFueledKim Walker's flying solo on this one, and she's got a fire-in-her-belly message for every shop owner still sleeping on email marketing. This isn't your typical “email tips” episode, it's a storytelling breakdown of one jaw-dropping, beautifully built email from Mission Mercantile that had Kim hooked, clicking, and even podcasting about it.She breaks down what made this email a masterclass in branding: from a killer subject line (“Not Cheap… But Worth Every Penny”) to irresistible storytelling, handcrafted visuals, call-to-actions in all the right places, and brand language that oozes trust and legacy.If you've let your email marketing fall to the wayside, this episode is your wake-up call. Kim lays out why email isn't dead, it's just being underused. She challenges shop owners to rethink the way they write emails, stay top-of-mind with customers, and deliver real value (not just deals).Don't miss this breakdown. You'll walk away inspired to write emails your customers actually want to open.Show Notes with TimestampsIntroduction and Sponsor Shoutouts (00:00:10) Kim introduces herself, mentions Brian's absence, and gives sponsor shoutouts.Email Marketing Comeback & Shop Plans (00:01:19) Kim discusses the resurgence of email marketing in auto repair shops' plans for 2026.Discovery of Mission Mercantile (00:02:21) Kim shares how she found Mission Mercantile while searching for a high-quality leather backpack.Purchase Experience & Customer Service (00:05:34) Kim describes her purchase, a product issue, and Mission Mercantile's excellent customer service.The Impactful Email Arrives (00:06:44) Kim details receiving the November 6th email, its subject line, and her immediate reaction.Email Storytelling & Visuals (00:07:56) Kim analyzes the email's storytelling, visuals, and how it addresses customer needs.Call to Action & Product Details (00:10:05) Kim explains the email's calls to action, product quality descriptions, and lifetime guarantee.Brand Voice & Mythical Customer Care (00:11:29) Kim highlights the brand's unique voice, “mythical customer care,” and how it resonates with her.Sponsor Messages (00:12:35) Sponsor messages for Shop Boss and App Fueled are presented.Testimonials & Social Proof (00:14:36) Kim discusses the use of customer testimonials and how they reinforce the email's message.Black Friday Teaser & List Segmentation (00:16:08) Kim describes the email's Black Friday promotion and how it segments the audience.Differentiators & American Made Focus (00:17:19) Kim notes the email's emphasis on differentiators, including being American made and customer care.Personal Impact & Email Retention (00:18:33) Kim shares how the email influenced her to stay subscribed and even consider future purchases.Advice for Shop Owners on Email Marketing (00:19:41) Kim gives actionable advice to shop owners about effective email marketing strategies.Closing Thoughts & Contact Info (00:21:58) Kim wraps up, offers to share the email, invites topic suggestions, and promotes the Facebook group.Outro and Network Promotion (00:23:09) Kim and the network promote other shows and the podcast app, closing the episode.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on Facebook

Thanks to our partners Promotive and Wicked FileThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

This week on The Cigar Authority, we're talking about New Cigar Shop Owners with Nick Ambeliotis! Nick is a highly successful entrepreneur that just opened his own cigar shop in Pittsburgh & creator of Mediterra Cigars! We ask Nick what some of the challenges he's faced so far while smoking Mediterra! Join Mr. Jonathan, David Garofalo and Ed Sullivan as we light up cigars and talk about them. The Cigar Authority is a member of the United Podcast Network and is recorded live in front of a studio audience at Studio 21 Podcast Cafe upstairs at Two Guys Smoke Shop in Salem, NH.

This week on The Cigar Authority, we're talking about New Cigar Shop Owners with Nick Ambeliotis! Nick is a highly successful entrepreneur that just opened his own cigar shop in Pittsburgh & creator of Mediterra Cigars! We ask Nick what some of the challenges he's faced so far while smoking Mediterra! Join Mr. Jonathan, David Garofalo and Ed Sullivan as we light up cigars and talk about them. The Cigar Authority is a member of the United Podcast Network and is recorded live in front of a studio audience at Studio 21 Podcast Cafe upstairs at Two Guys Smoke Shop in Salem, NH.

Thanks to our partners Promotive and Wicked FileAfter years of waiting, many shop owners are discovering that their long-anticipated Employee Retention Tax Credit (ERTC) checks may never come — and worse, some are facing IRS audits they didn't see coming. In this week's episode of Business by the Numbers, Hunt Demerist, CPA at Paar, Melis & Associates, breaks down the chaos behind the ERTC delays, what triggers an audit, and what every business owner should be doing right now to protect themselves.This Week, Hunt takes listeners inside the IRS's renewed crackdown on ERTC claims. From delayed payments and disappearing credit firms to official audit questionnaires, Hunt shares real client examples, reveals the riskiest filing groups, and explains why quarter three of 2021 has become the IRS's favorite target. He also offers actionable advice on what to do if you're still waiting for your refund—or worse, if you've received an audit letter.In This Conversation:(04:10) The truth about ERTC payment delays and why checks have slowed since mid-2024 (08:35) Why the IRS is focusing on third quarter 2021 claims (13:40) How credit firms and PEO companies like BBSI became audit magnets (18:55) What the official IRS audit questionnaire looks like — and how to prepare (23:22) Key warning signs your ERTC claim could be flagged(27:10) Why smaller, direct filers are less likely to face audits (31:00) What to do (and not do) if you haven't received your ERTC payment (35:45) Hunt's cautious outlook for 2025 and what it means for shop financesIf you're ready to protect your shop from ERTC chaos and stay informed on what the IRS is really doing behind the scenes, this episode is essential listening.IRS Official ERTC Audit Questionnaire: https://info.paarmelis.com/hubfs/Employer%20Response%20to%20IRS%20Document%20Request%20Form.docxThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive...

In this episode of the Print Hustlers Podcast, Bruce and Steven take a new approach — cold-calling three shop owners in the middle of their day-to-day hustle.

Thanks to our partners Promotive and Wicked FileEvery shop owner knows the feeling — the harder you work, the less time you seem to have. But what if you could have both? In this week's Business by the Numbers, Hunt Demerast, CPA, explores the hidden link between profit and time — and why the goal isn't working harder, but working smarter. From understanding your “hourly rate” as an owner to identifying the difference between working in versus on your business, Hunt breaks down the real math behind sustainable success.This week, Hunt Demerast dives into one of the toughest balancing acts in business: choosing between profit and free time. Drawing on real-world examples from shop owners, Hunt reveals how to calculate your true hourly worth, where to stop trading hours for dollars, and how to reclaim your freedom without losing financial ground.In this conversation, you'll learn:(00:00) The myth of “profit versus time”(02:20) Why owner mindset still mirrors employee logic(04:45) How to measure profit in context — sales, time, and effort(07:05) The missing metric: how long it takes to make your profit(09:25) Poor people buy things, rich people buy time(11:45) How to calculate your real hourly rate(16:25) Tracking your time: the game-changer for owners(18:40) The “work smarter, not harder” equation(21:01) Working in vs. on your business(23:23) The $10 million question: what is your time really worth?Thanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica

This week, we're doing something different. We've pulled together 4 of the most powerful, no-BS moments from past Body Bangin' episodes,  the kind of insights that shift how you think, lead, and grow.Here's what's inside:#45 — Changing the Way We Communicate is Key (with Kristen Felder)→ Why relationship-based communication matters more than transactions. Kristen breaks down how knowing your customers as people, not just “the Camry,” transforms trust and service.#58 — Use the Appraisal Clause to Get Paid (with Billy Walkowiak)→ Shops often fight the wrong battles. Billy lays out the legal mechanics of first- vs third-party claims and why understanding what insurers actually owe is a game-changer.#104 — The Keys to Success (with Louie Sharp)→ Louie brings the

Some diesel shops are missing out by not following these easy tips. Christina from Blue Ocean Marketing Co chats with us about challenges in 2025, how connecting with great customers is missed by some businesses, and things you can do today to change it. We also talk about her journey into helping businesses, and passion for connecting with people! Website: www.blueoceanmarketingco.com LinkedIn: https://www.linkedin.com/in/christina-koch-77b6035b?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Instagram: @blueoceanmarketingcompany Learn more about your ad choices. Visit megaphone.fm/adchoices

A couple who fled the war in Ukraine and found a home in Boulder is hoping their adaptive efforts with the bike shop they own will help them continue building a life for their family in Colorado. Then, the return of "Sun Day" amid a call for increased solar energy efforts with author Bill McKibben. Also, Colorado's mission to collect stardust. Plus the Local 303 celebrates Hispanic Heritage Month, and a chance to "Circle Round Live" with WBUR in Parker on Oct. 5.

What happens when a young bride's frustrating shopping experience turns into a nationally acclaimed business—and then evolves into a global coaching platform? In this heartfelt and eye-opening episode, AJ sits down with Mindi Linscombe, co-founder of Something New Bridal and bridal business coach, to unpack the 18-year journey of building not one, but two thriving businesses from the ground up. Mindi reveals the sacrifices behind her early years of entrepreneurship—working seven days a week, not paying herself for three years, and risking it all on a $100K home equity loan. But she also shares the rewards: becoming an industry leader, serving thousands of brides, and now coaching hundreds of bridal shop owners worldwide. You'll hear how Mindi used her personal brand—not as an influencer or speaker—but as a way to scale trust, serve her community, and grow her business authentically. Whether you're in retail, consulting, or coaching, this episode is a masterclass on evolving your brand, staying true to your mission, and stepping into industry leadership.