Home Health 360: Presented By AlayaCare

Send us a textDave Marchand reveals how New Day Healthcare's Carelytics platform bridges critical gaps in the traditional home healthcare delivery model by unifying patient data across service lines. Through advanced analytics and proactive interventions, this approach transforms care delivery from reactive, reimbursement-driven episodes to comprehensive patient journeys that identify early decline indicators and prevent catastrophic health events.• The traditional healthcare model operates reactively, with treatment only beginning after a significant decline• The Carelytics platform connects data across personal care, home health, and hospice service lines• Care gap programs focus on specific patient populations and trigger appropriate early interventions• Unified healthcare data model creates a complete "patient journey" view spanning years, not just visits• New acquisitions maintain their existing platforms while gaining immediate access to innovation• AI technology enables the identification of complex patterns and orchestrates appropriate interventions• Single service providers can develop similar approaches through strategic partnershipsEpisode Resources:Webinar: Harnessing data intelligence for better outcomes: How data-driven insights are transforming home-based careBlog: 3 steps to leverage data science in home careToolkit: Growth in home-based care: How to make the most out of your dataVideo: Elara Caring: Harnessing data for better patient outcomesIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a textThree dedicated home-based care professionals share their journeys into caregiving and the profound moments that shape their work every day. Their personal stories reveal how compassion, creativity, and human connection transform lives on both sides of the caregiving relationship.• Finding purpose through personal experience – caregivers inspired by caring for their own family members• Supporting clients and families during end-of-life care with dignity and compassion• Creative problem-solving to meet emotional needs, not just physical ones• The critical importance of family connection in client wellbeing• Finding humor and joy in caregiving relationships• Strategies for avoiding burnout, including peer support and maintaining a positive mindset• Walking in with a smile regardless of personal challenges• The profound impact of simply being present during difficult momentsEpisode resources:Podcast: How good leadership improves employee retention and client outcomes with Peter SvennebyBlog: Reimagining care: Why digital transformation starts with peopleBlog: Embracing AI technology to recruit and retain caregiversBlog: Tackling the caregiver shortage – 5 effective strategies for retentionBlog: 4 ways to retain caregivers in home-based careBlog: 4 tips to improve caregiver experience through scheduling and route optimizationBlog: The future of home-based care – Predictions for 2025 and beyondWebinar: Critical Strategies for Caregiver Retention – The First 90 DaysVideo: How Elara Caring prioritizes caregiver experience with AlayaCareVideo: Employee experience as the cornerstone of competitive advantageIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a textIn this episode, Stephen Tweed, Chairman and CEO at Leading Home Care, shares essential insights from the highest-performing home care companies, revealing seven critical lessons that drive success in today's competitive market. His extensive research and mastermind groups with top companies uncover the strategies that separate industry leaders from the rest.Those strategies include:• Crafting a strong culture based on leadership style, core values, and consistent behaviors• Being purpose-driven and sharing authentic stories that create emotional connections• Building amazing teams through sophisticated recruitment and development processes• Thinking systematically with repeatable processes that enable scalabilityEpisode resources:EBook: Six Secrets of Selling Home Care to Your Ideal Client (50% off with promo code: ALAYACARE25)Visit leadinghomecare.com to subscribe to Stephen Tweed's "Thursday Thoughts" newsletterCase Study: Future of Home Care 2025 Podcast: The top 3 causes of 90 day caregiver turnoverPodcast: Unpacking the impact of positive work culture in healthcareBlog: 6 ways to create a culture of belonging to improve employee retention in home-based careIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a textIn this episode, Rachel Gartner, founder and CEO of Carework, shares how home-based care agencies can transform recruitment and hiring from a major challenge into a strategic advantage. Rachel, a former home care recruiter, explains what it means to adopt a “caregiver-first mindset” and how this approach drives improved recruitment results, positive employee experience, better client care, and ultimately overall agency success by focusing on caregivers' needs during the hiring process.Rachel discusses several important issues affecting the recruiting and hiring processes that can be improved by seeing situations from a caregiver's perspective. In addition, Rachel shares many practical strategies for improving your agency's recruitment process, such as creative ways to engage potential hires, tips for leveraging referral programs, integrating technology without losing the personal touch, utilizing metrics to track recruitment success and improve processes, and more. Check out this episode to drive greater success in your recruitment process by prioritizing caregiver needs so you can attract the right applicants and meet the growing demand for care workers.Episode resources:Carework – Home care's hiring expertsHireEd – Caregiver hiring accelerator coursePodcast: How good leadership improves employee retention and client outcomes with Peter SvennebyBlog: Embracing AI technology to recruit and retain caregiversBlog: Tackling the caregiver shortage – 5 effective strategies for retentionBlog: 4 ways to retain caregivers in home-based careBlog: 4 tips to improve caregiver experience through scheduling and route optimizationBlog: The future of home-based care – Predictions for 2025 and beyondWebinar: Critical Strategies for Caregiver Retention – The First 90 DaysVideo: How Elara Caring prioritizes caregiver experience with AlayaCareVideo: Employee experience as the cornerstone of competitive advantageIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a textIn this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2025 and discusses the major trends and developments that will shape the future of home-based care. Chief among these predictions is the rise of agentic AI and how this transformative technology will empower caregivers to deliver smarter, more proactive care. Adrian explains how AI agents will go beyond simple automation to serve as decision-making partners providing real-time insights, personalized care plans, and streamlined workflows that alleviate administrative burdens and improve patient outcomes.Additionally, Adrian discusses other key predictions, including how small, continuous improvements across workflows will act as a flywheel that generates exponential impacts for both operational efficiency and care quality. Adrian also emphasizes the importance of employee experience as a cornerstone for agency success and how prioritizing caregiver well-being and overall satisfaction will be a distinct competitive advantage in a challenging labor market.Related resources:Blog: The future of home-based care: Adrian's predictions for 2025 and beyondWebinar: 4 revolutionary use cases for AI in home-based careMeet Layla, AlayaCare's new AI assistant built from home-based careWebinar: Live Platform Tour – See Layla in actionPodcast: Using AI to automate key processes in home-based care with Jeff SalterHow AlayaCare is Revolutionizing Home Care with AI-Based Solutions to Address Industry's Most Challenging ProblemsIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a textIn this episode, Barbara Andazola, VP of Clinical Practice, Strategy, and Programs at Amedisys, discusses the groundbreaking role of molecular testing in home health care. As an RN with over 27 years of nursing experience, Barbara shares how Amedisys is leveraging PCR (Polymerase Chain Reaction) testing to diagnose infections like UTIs, respiratory conditions, and even COVID-19 faster and more accurately at home. By identifying pathogens within hours, this technology not only improves patient outcomes but also helps prevent hospitalizations and antibiotic resistance. Barbara explores the challenges and rewards of integrating this advanced technology into home care, its impact on reducing healthcare costs, and the future possibilities for further innovation in diagnostics. Listen to this episode to learn how molecular testing is not only improving care but also driving efficiency, reducing healthcare costs, and shaping the future of home-based care—proving that innovation in home health care can lead to faster, smarter, and more precise treatment at home.Related resources:Prevent hospitalizations and adverse events with AlayaCare's Client Intelligence SuiteAlayaCare Cloud platform for Home Health providersIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Send us a textIn this episode, Avanlee Christine, founder of Avanlee Care, shares the inspiring story behind her mission to support unpaid and informal family caregivers. Motivated by personal experience caring for her grandfather, Avanlee developed a groundbreaking app that empowers family members providing care to loved ones with the tools they need to ensure quality care delivery at home while also providing resources to support the wellbeing of the caregivers themselves.Avanlee highlights the critical role of technology in supporting the often-overlooked unpaid caregivers, who are essential to caring for seniors at home, and discusses how innovations like medication management and health monitoring are reshaping senior care. She also reveals how partnerships with tech leaders like Fitbit and her collaboration with Mark Cuban are driving down costs, enhancing care, and connecting family caregivers to broader healthcare systems, plus she discusses her pilot program with Walmart that is helping family caregivers navigate daily tasks, like ordering groceries, with ease.If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

With 10,000 people turning 65 every day, it's estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisees to meet the ever-increasing demand for home-based care services by embracing the benefits of the franchise model and deploying innovative technology. Todd shares how the franchise model provides a strong position for franchisees to grow their businesses and accelerate their entrepreneurial journey and how his company has helped franchisees recruit and retain quality employees, including programs to provide training and education to develop non-traditional caregivers.Todd also shares details about a new, technology-driven virtual care service line launched by his company that's proven highly impactful for enriching client experience by reducing hospital visits, combating loneliness and isolation, enhancing connectivity, and delivering higher quality care all while enhancing caregiver efficiency. Check out this episode to see how franchising and technology can converge in the future to meet the continuous demand for quality home-based care.Episode resources:Blog: How home care franchises can bolster franchisee relationshipsAlayaCare for franchisesAlayaCare for franchisee managementHomewatch Connect – Virtual home care technologyIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

In this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrated care models that combine skilled and unskilled services and surging investor interest driving fierce competition among buyers. With interest rates stabilizing and regulatory changes on the horizon, agencies must focus on prioritizing and demonstrating streamlined processes, scalability, and high quality of care to attract potential buyers. Mark emphasizes how leveraging advanced technology and developing strong operational metrics will not only lead agencies to thrive but will also become key capabilities to attract potential buyers in the future.Related resources:Podcast: Mastering the art of home-based care mergers, acquisitions, and integration with Jen LentzPodcast: The business of mergers and acquisitions in home care with Robinson + ColeBlog: 4 growth strategies for home care agencies from industry expertsBlog: Key performance indicators – The power of data in home careBlog: 4 ways to improve home care inefficiencies with technologyAlayaLabs: Transforming healthcare with AI-powered predictive toolsIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

In this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling to utilizing predictive analytics for personalized care planning, Jeff shares how implementing AI-powered tools can dramatically improve agency operations, increase efficiency, reduce costs, and help deliver better client outcomes and business growth. Jeff shares his experience navigating the integration of AI solutions and recommendations for adopting these new tools, plus practical advice on experimenting with AI technologies to grow your business and stay competitive.Episode resourcesPodcast with Jeff Salter: Closing the Gap in Senior Care with a bike ride Webinar: 4 revolutionary use cases for AI in home-based carePodcast: Tackling home care staffing challenges with AI technologyBlog: How AI and optimization tools are impacting home care deliveryBlog: Embracing AI technology to recruit and retain caregiversBlog: Home Care Software with AI Scheduling – 5 Key FeaturesHow AlayaCare is revolutionizing home care with AI-based solutions to address top industry challengesAlayaLabs: Transforming healthcare with AI-powered predictive toolsIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

From sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in the home care industry, including common threats, actionable prevention strategies, how to stay compliant with regulations, and helpful resources to elevate your cybersecurity preparedness and ensure the safety of your data. Richard digs deep into how organizations can fortify their defenses by mapping data flows, implementing the minimum necessary use principle, setting precise roles and permissions, using audit logs to meet regulatory standards like HIPAA and GDPR, and more.Episode ResourcesWebinar: Ensuring data security and privacy in home-based careBlog: 5 proactive steps to improve the security of your home-based care dataGuide: Evaluate the security and performance of your home-based care softwareHow AlayaCare delivers best-in-class security and performance standardsSecurity Center: Security & Privacy at AlayaCareIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

What is the impact of the CMS 80-20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care.  Jesse dives deep into the financial strains and staffing challenges home health providers face, particularly in Texas, where low Medicaid reimbursement rates and competitive wages make it hard to sustain quality care. Listen in as this episode presents a comprehensive understanding of how these financial pressures affect operations and what home health agencies can do to stay competitive.If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Whether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid disenrollments and electronic visit verification (EVV) as Alik Kassner, co-managing partner of Alpine Homecare, provides insight into improving revenue cycle management (RCM) practices. With Alik's impressive banking and health care background, he discusses formidable obstacles, the essential role of forecasting, and how state assistance and advanced technology merge to create a robust RCM system. If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Home Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models' growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital treatment by enhancing patient satisfaction and lowering expenses. Tommasi foresees a smoother fusion of traditional health care, opening new avenues for payers, providers, and patients. Listen as we reflect on our progress and anticipate the growing significance of home care in the health care sector.Episode Resources:Connect with  Guy Tommasi Visit Corcoran Consulting Group's websiteIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Join Executive Health Care Coach Peter Svenneby and host Erin Vallier as they explore the complex balance between managing and leading in health care. This episode offers valuable insights on creating a culture of well-being for employees and patients. They discuss the traits that make up exceptional leaders in the health care industry and provide strategies for cultivating empathy, improving communication, and maintaining work-life balance. Leaders in health care, and by extension, home-based care, will walk away with a renewed sense of purpose and a better understanding of how their actions can shape the cultural landscape of patient care.Episode Resources:Visit Syntuity's WebsiteConnect with Peter SvennebyListen to Ep. 47 with Dr. Louise Short and Lori Cabbage about positive work cultureListen to Ep. 29 with Mike McSherry about retaining and attracting great talentIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Drawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid's fixed-cost system. With host Erin Vallier, they discuss strategies for maintaining exceptional care, building relationships with managed care payers, and additional insights on everything from advocacy to caregiver recruitment and retention.Episode Resources:AccentCare's WebsiteConnect with Jeff Humber on LinkedInIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Envision a world where technology solutions address current pain points and preempt future challenges, empowering home care agencies to navigate the digital landscape confidently. In this episode, Ryan Crawford and Alex Skinner, the Value Creation consulting team from AlayaCare, illuminate the path for home care agencies to survive and thrive in this digital revolution. Tune in as they unveil the future of data utilization and proactive management of technology change, weighing the actual 'cost of waiting' against the benefits of early adoption. With actionable strategies at your disposal and a fresh perspective on technological change, this episode is more than a conversation—it's a roadmap to maximizing ROI and catalyzing growth in your organization.  If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Imagine a home health care system that is not only accessible to more individuals but also delivers tangible outcomes - That's Aman Shah's (VP of New Ventures & Strategic Partnerships at VNS Health) vision. Through compelling frontline narratives and strategic partnerships, Aman emphasizes the significance of hands-on experience and direct communication in shaping a responsive healthcare landscape. Join Aman and co-host Jeff Howell as they delve into the current state of home health care, dissect its intricacies, and chart a course for a future that holds promise for a healthier society.If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Embark on a visionary journey with us as Adrian Schauer, the CEO of AlayaCare, introduces his 2024 top predictions for the future of home-based care in North America, focusing on specific trends emerging in home health, home care, and home infusion in the US and Canada.  Listen as we unpack the promise of AI and machine learning,  the 'uberization' effect that has paved the path for integrated care models, the revolutionary impact of open APIs and standardized data, and how the North American home infusion industry has adapted to regulatory tides. As these trends continue to gain momentum, they will redefine the dynamics of home-based care, creating a more efficient, personalized, and holistic healthcare system for all. Read along as Adrian dives into the specific trends emerging in home health, home care, and home infusion in the US and Canada: https://alayacare.com/blog/predictions-for-home-based-care-in-2024-in-north-america/If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Embarking on a major software implementation for your home-based care organization can feel like a daunting, harrowing journey destined to be painful. In this episode, Chase Potter, VP of professional services at AlayaCare, debunks these myths and shares how integrating new technologies into your business can be done successfully with a high degree of precision and a focus on holistic transformation. Chase shares invaluable insights on the importance of a strategic approach, executive support, and recognizing that this isn't just a tech initiative—it's a pivotal shift for the entire organization. Listen as he guides us through the steps vital for a frictionless transition for large home care agencies and reveals the necessity of patience to meet business objectives and enhance operational efficiency.If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Join seasoned nurse and care management expert Angela Daniel as she navigates the complex world of home health care. This insightful conversation explores the profound impact of care management on home health, the various types of care managers, and their unique roles in delivering personalized care. Angela discusses the benefits and challenges of incorporating a nurse care manager role, highlighting improved patient satisfaction and outcomes. She also guides listeners through the process of initiating a care management program, emphasizing the importance of fostering relationships with care managers. This episode is a valuable resource for those looking to integrate care management into their services. Episode Resources:Aging Life Care AssociationConnect with Angela Daniel on LinkedInangela@ajdadvisorygroup.comaj24@yahoo.comIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Discover the transformative potential of video content for your home-based care agencies with Nick Bonitatibus, founder of Digital Champions. This episode dives into his innovative approach to creating an impactful video series for agencies, explores recruitment and retention tactics using video technology, and highlights the power of repurposing content with AI tools. Packed with actionable insights and strategies, it's a must-listen for those ready to elevate their home-based care sales and create a personalized experience for clients and caregivers alike.Episode Resources:Free Mini Course for Home Care Ownersthedigitalchamps.comIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360 See additional episode resources at Home Health 360.

How does Canada's home-based care stack up against the rest of the world? Join us as we put this under the microscope with Aleem Bhanji, AlayaCare's market leader for Canada, and Adrian Schauer, AlayaCare's CEO. We sketch out a comprehensive picture of Canada's home health care system, highlighting the unique issues faced in provinces like Manitoba and Saskatchewan. Our guests share their insights on the potential impact of new governmental mandates and health care models while asking a critical question — what are the drivers for delivering more and better care?See additional episode resources at Home Health 360.

Join us for a captivating discussion with Dr. Andrew (Andy) Agwunobi, President of Humana's Home Solutions division, as we explore Humana's holistic approach to care and addressing social determinants of health (SDOH), proactive care benefits, and the need for unified healthcare providers. Dr. Agwunobi also discuss tackling the fragmentation of providers, enhancing delivery systems, technology platforms, and the future of home healthcare.See additional episode resources at Home Health 360.

Are you ready to cut through the complexities of back-office management? Join us for an insightful journey with Amy Knight, president of Knight Home Care Financial, as she demystifies back-office management in home health, hospice, and nursing facilities. With over 20 years of experience, Amy emphasizes the importance of understanding agency costs, metrics, and Medicare and Medicaid cost reporting for informed decision-making, limiting loss-leading payers, and using technology for efficient accounting. Tune in to revolutionize your back-office management with Amy's wealth of practical advice and industry insights!See additional episode resources at Home Health 360.

Dive into the dynamic world of home-based care mergers and acquisitions with industry expert, Jen Lentz. In this episode, she shares her journey from COO to operating partner at Havencrest Capital Management, offering a fresh perspective on unifying the US home-based care industry. Discover invaluable insights on selling your business - from understanding your value to navigating financial, tax, and legal implications. Lentz explores the intricacies of buying a business, highlighting factors like company compliance, employee retention, and integration nuances. Through her experiences, she emphasizes the importance of relationship-building and trust in the post-transaction phase. Tune in for an enlightening discussion that offers a roadmap for both potential sellers and buyers in the home-based care sector.See additional episode resources at Home Health 360.

On this episode, we venture down memory lane to understand the humble beginnings and monumental victories of our guests -- Alison Green, CEO of Bien Chez Soi, Conner Nelson, Director of Operations for CSI Pharmacy, and Joey Hsu, VP of Operations and Strategy with MedTech Healthcare – recorded live at the Better Outcomes User Conference. This trio from the home-based care industry will inspire you with their stories of growth and perseverance. Our accomplished guests delve into how simple mindset shifts can bring about massive change, the importance of understanding caregivers' reality, creating scalable processes, transitioning from mid-sized to large-scale companies, and how technology has changed the game. Tune in to this episode to gain valuable insights from these industry stalwarts and see the home-based care industry from a whole new perspective.See additional episode resources at Home Health 360.

Be prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota's largest home care agency, lead an engaging discussion about the state's waiver program and the potential to carve out a full-time living as a personal care assistant (PCA). Set yourself on a learning journey as our esteemed guests throw light on the creation of self-directed programs and the strategies they deploy to ensure that PCAs are impeccably trained and adequately skilled. Listen to their approach to managing participants' dissatisfaction with the care they receive and their role in helping families oversee their PCAs' employment and administrative tasks.See additional episode resources at Home Health 360.

Discover the key to attracting and keeping caregivers! Join us for an enlightening conversation with Brandi Kurtyka, CEO of Mission Care Collective, and Kristen Wheeler, Executive Director of the NAHC, as they unravel the intricate world of the caregiving. Together, they will delve into the 7 unique caregiver personas identified in their groundbreaking study, and share valuable insights on how to effectively recruit and retain each persona. Don't miss out on Brandi and Kristen's expert policy recommendations, aimed at nurturing the caregiver profession's expansion and success.See additional episode resources at Home Health 360.

What if we could transform the complex landscape of home health care to better support frontline nurses? Dr. Monika Virk, a dedicated physician and an innovator in home health care, helps us explore this possibility. With guest host Erin Vallier, Dr. Virk discusses her approach to structuring the onboarding process and the crucial role of technology in enhancing it. She further explains how home health agencies can create a nurturing environment that fosters learning and growth. Tune in as we uncover the potential of home health care and how it can be revolutionized with the right tools and education to empower nurses in the field.See additional episode resources at Home Health 360.

Have you ever wondered how company culture in health care can impact patient care? Join us for an insightful chat with Lori Cabbage of Brightstar and Dr. Louise Short, physician and expert on population health, on the role of company culture in health care. They delve into leadership's influence, employee engagement strategies, and the link between health care workers' satisfaction and patient care quality. Tune in as we discuss the future of care and the transformative impact of a positive healthcare workplace culture.See additional episode resources at Home Health 360.

Artificial intelligence (AI) and algorithms are revolutionizing healthcare everywhere, including hospice and palliative care. Join our host, Jeff Howell, with healthcare executive and National Hospice and Palliative Care Organization board member, Dr. Katy Lanz, to discuss how hospice models need to adapt to the changing needs of patients and caregivers. Dr. Lanz chats about how data and AI can change how clinicians identify those at risk for mortality and create more predictive plans for crises, leading to more days of care at home. Listen in for insights on the future of caregiving in an AI-driven world and the crucial importance of the person-to-person aspect of care.See additional episode resources at Home Health 360.

Join us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) to ensure compliance, best practices, and networking opportunities in this highly regulated industry.See additional episode resources at Home Health 360.

Prepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec's largest homecare franchise. Discover Alison's inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years.  Listen to gain valuable insights and practical advice on rapid growth and how to become a franchisee, her secrets on how to recruit and retain caregivers. and how she presented a memoir to the Parliament of Quebec on issues affecting home care. See additional episode resources at Home Health 360.

This episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend Medicaid dollars that could provide better care at a higher standard, and how technology and other services can help support families in their challenging roles as caregivers. Listen to learn more about Merle's new book and insights on SarahCare's approach to care with the importance of a social atmosphere to enable seniors to retain their independence and interact with others.See additional episode resources at Home Health 360.

Join us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee experience improvements and administrative efficiency. Tune in to learn effective tips and tricks for becoming a collaborative and creative problem solver.See additional episode resources at Home Health 360.

Join our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging population, and best practices for informed decision-making.See additional episode resources at Home Health 360.

Many healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM)  system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficiency and ensure business success with host Erin Vallier and special guest Erik Wetzel, VP of Sales at Enquire Solutions.See additional episode resources at Home Health 360.

Without any proper training, we're setting a lot of employees up for frustration when they don't have the resources they need to perform their jobs. In home care there's about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers.President and COO of Home Care Pulse, Todd Austin, dives deep into the conversation about attracting and retaining employees with his top tips he'd give an agency looking to get the most out of their training program.HCP | Care Intelligence for the Post-Acute Industry The Annual HCP Benchmarking Report Todd Austin's LinkedInSee additional episode resources at Home Health 360.

Michelle Pickering, Executive Director of IDEAL, shares how IDEAL is striving to eliminate obstacles organizations and women face in the healthcare industry and solutions for how agencies and providers can create opportunities for women to stay in the healthcare industry and promote upward mobility and visibility.See additional episode resources at Home Health 360.

A lot of home care leaders are suffering from what April Hansen calls “decision drowning syndrome,” which is when the volume of decisions to be made is so huge, people's capacity to make decisions dwindles. How can home care businesses prevent decision drowning and move forward on executing decisions efficiently to achieve hyper-growth?April Hansen, a nurse, a tech entrepreneur, and a hyper growth business executive, successfully achieved hyper-growth by 900% in two years and increased employee engagement through a very thorough decision making framework.In this episode, learn about April's decision making framework and how it can improve your business's decision making processes to eliminate stalemates or decision drowning that are preventing growth.April Hansen  NurseHappy Powered by PurposePoint | Healing Our Healthcare Workforce Better Outcomes Conference - AlayaCareSee additional episode resources at Home Health 360.

Discover tips on how to ensure regulatory compliance, maximize success for home care owners, and achieve optimal quality of life for all. Podcast guest Candyce Slusher is an experienced Nurse and Home Care Consultant who has helped many home care owners grow their business, create a work-life balance and develop sustainable growth in homecare. Tune in to this episode to learn how to establish a culture of self-agency, accountability, and simplify workflow systems for maximum efficiency.See additional episode resources at Home Health 360.

In 2023, opportunities will emerge in home-base care that could mark success for years to come. How can care providers take advantage of these opportunities? In this episode, AlayaCare's CEO and Founder, Adrian Schauer takes a deep dive into 5 predictions for home-based care in 2023. Adrian will explain how organizations can apply these predictions and observations to realize new opportunities for growth in a rapidly evolving industry. See additional episode resources at Home Health 360.

As we enter 2023, it is an opportunity to consider a different approach to prevent caregiver burnout.  The “solution” has historically been vaguely addressed as an individual responsibility rather than an organizational or systemic problem. In this episode we welcomed RN Clinical Educator and Nurse Consultant, Lourdes Wiley, from Amity Healthcare Group LLC, who discussed ways home care agencies could shift the focus to healing the healers so that they, as well as the organizations and patients/clients they serve, can thrive collectively.

Training home care agency care workers fast and well is the key to delivering the care we would want our loved ones to receive. We sat down with caregiver education and training experts from one of our partners, Nevvon, Allan Levine (SVP of Growth and Revenue) and James Cohen (CEO), to talk about how agencies can enhance their business through efficient caregiver training. Listen to learn about the tips and tricks on how to get the most out of your caregiver training program.

With a healthy dose of inspiration, as we approach the end of 2022, we welcomed who we'd put in the running for “most interesting man in home care”, Jeff Salter founder and CEO of Caring Senior Service.Last year, Jeff launched a nonprofit foundation called “Close the Gap in Senior Care” to bring awareness to overlooked aspects of senior care. To kick-start fundraising Jeff rode his electric bicycle over 9,400 miles and raised over $100,000. Listen to learn more about Jeff's inspiring story and how it caused a US national conversion around senior care.

Growth is a top priority among home care providers, even during difficult economic times. Providers are making significant strides in positioning home-based care as an essential component of the broader health care continuum, but there still is a way to go. On Oct 4th, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies”. Moderated by Andrew Donlin, editor at HHCN, this webinar featured AlayaCare experts. Listen to hear more about home-based care growth plans and what strategies are best for home care organizations to continue to grow and be successful in the industry.

Kevin Mistry, VP of Sales at Caribou, shares how incentive programs can be the key to help caregivers shape their behaviour and help curb the challenge of caregiver recruitment and retention. He discusses how rewarding behaviours with performance-based rewards can lead to bigger outcomes down the line for agencies. “For every dollar you put into a rewards program, you get more productivity than every dollar you put into payroll.”Listen to learn more about how Caribou has changed the home care industry with performance-based rewards to combat employee recruitment and retention challenges.

Recruiting the best caregivers can be a challenge when the demand for care workers is so high in the home care industry. According to our 2022 report with HHCN on recruitment and retention, 61% of participants reported that their agency increased recruiting efforts. In this episode, we sit down with Mike McSherry, Director of Strategic Partnerships at Hierology to chat about how home care agencies can improve their hiring and retaining processes to alleviate or better prepare caregiver churn.

Home Care is on the rise across the globe but how much do families actually know about what home care can offer? We sat down with Craig Gear, CEO of Older Persons Advocacy Network (OPAN), which delivers information, education and individual advocacy services to older folks throughout Australia.  From education services to webinars, OPAN helps those interested in home care and/or residential care to understand how to navigate the aged care system, what services are available to them, and what are the benefits.

Through a survey on linkedin, we found that 57% of caregiver turnover comes in the first 90 days on the job.Home health and executive leadership consulting expert Stephen Tweed, founder of Home Care CEO Forum, shares his insights and expertise on home health strategies for growth and caregiver recruitment/retention.  Stephen, dives into the causes of the 90 day turnover and strategies to overcome this. Listen now to learn more about how owners, administrators and C-Suite executives from leading agencies can solve problems and develop strategies for growth.