Podcasts about good leadership

Today, we are joined by Chris Littlefield.Christopher Littlefield is an International and TEDx Speaker, an Expert in Employee Appreciation, Workplace Culture and the founder of [Beyond Thank You](http://www.beyondthankyou.com/). He has trained thousands of leaders, across six continents, on how to understand what their people want and need to be at their best. His clients include Accenture, Boston Medical, Lebanese Postal Service, MIT Sloan School of Management, Reserve Bank of Australia, Salesforce, the U.S. Army, the United Nations, and more. His work has been featured in New York, Inc, Mindful, and British Psychologies Magazines, and profiled in Harvard Business Review. Chris is a regular contributor to Forbes (https://www.forbes.com/sites/christopherlittlefield/?sh=532bbc1e7924) and Harvard Business ReviewIn this conversation, we explore practical strategies for helping employees overcome their reluctance to share what they're proud of, and Chris provides actionable frameworks for building stronger remote team culture. He reveals the difference between authentic pride and hubristic pride, and shares his proven four rules for successful remote team activities that have helped countless organizations maintain connection and engagement.Key topics include:-How to help employees share their accomplishments without feeling like they're bragging-The distinction between authentic pride and hubristic pride in workplace recognition-Why leaders should focus on shining light on their team members' successes-The four rules of successful remote team activities: connection before content, the one-six rule, variety and surprise, and consistency and ritual-Practical activities like the three W's check-in and small victories practice-Using reflective recognition to draw out what employees are truly proud of-Creating psychological safety where team members feel comfortable sharing achievements-Building rituals and consistency while maintaining variety in virtual team engagementWhether you're managing remote teams, looking to improve team engagement, or seeking practical ways to implement recognition in your organization, Chris's insights provide proven frameworks for creating more connected and fulfilled workforces.Chris Littlefield's Company: https://beyondthankyou.com/75+Team Building Activities for Remote Teams Book: https://www.amazon.com/Team-Building-Activities-Remote-Teams-ebook/dp/B088ZS1B56?ref_=ast_author_mpb-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tool: Helping Employees Share What They're Proud Of(04:00) Technique: Understanding Authentic vs. Hubristic Pride(08:00) Tip: Shining Light on Team Members Instead of Yourself(09:00) Tool: The Four Rules of Successful Remote Team Activities(11:00) Technique: Connection Before Content and the One-Six Rule(13:00) Tip: Adding Variety and Surprise to Virtual Meetings(14:00) Tool: Consistency and Ritual in Remote Team Engagement(16:00) Technique: The Three W's Check-In Practice(18:00) Tip: Using Reflective Recognition in One-on-Ones(20:00) Tool: Practical Takeaways for Better Recognition(21:35) Conclusion#CharlesGood #ChrisLittlefield #TheGoodLeadershipPodcast #RemoteTeamEngagement #WorkplaceRecognition #AuthenticPride #VirtualMeetings #TeamCulture #EmployeeEngagement #ReflectiveRecognition #RemoteLeadership #WorkplaceAppreciation #TeamConnection #VirtualActivities #RecognitionStrategies #RemoteTeamBuilding #EmployeeMotivation #WorkplaceCulture #TeamManagement #ConflictPrevention

Today, we are joined by Dr. David Morelli.David Morelli, PhD, is the co-founder and CEO of OwlHub, with over 25 years of experience in executive coaching and leadership development. He created the RESPECT Coaching Styles™ Assessments, including self-assessment, 360 leader assessment, and team assessments. Formerly a business professor specializing in leadership, communication, strategy, and entrepreneurship, David earned an instructor rating of 4.93/5.00 from executive audiences. He served as SVP of Strategy and Talent Development at a financial technology firm, contributing to its growth from startup to a $3.5 billion valuation over 7 years. David hosts the #1 podcast OwlCast, boasting over 1.2 million subscribers. He holds an Executive MBA and a PhD in executive coaching and leadership from the University of Denver, and his insights have been featured in publications like the New York Times.In this compelling conversation, we explore Dr. Morelli's revolutionary RESPECT framework—Rally, Educator, Strategist, Provocateur, Explorer, Confidant, and Transformer—seven distinct coaching styles that represent how the world's best coaches adapt their approach to meet individual needs. He reveals why great coaching isn't about using a single approach, but rather blending all seven styles as situations demand.Key topics include:-The seven RESPECT coaching styles and how they revolutionize leadership conversations-Why Google's Project Oxygen identified coaching as the most important leadership quality-The three characteristics of great questions that transform workplace interactions-How to embrace awkwardness and have positively uncomfortable conversations-The difference between coaching styles leaders prefer versus what they need as coachees-A case study showing 180% increase in job satisfaction through coaching culture transformation-Why AI will supplement but never replace the human connection in coaching-How coaching principles apply beyond the workplace to family and personal relationshipsWhether you're a professional coach, leader looking to develop your team, or someone seeking to improve your conversational impact, Dr. Morelli's research-backed insights provide a practical roadmap for creating transformational coaching conversations.Dr. David Morelli's Company: https://www.owlhub.com/Dr. David Morelli's LinkedIn: https://www.linkedin.com/in/david-morelli-phd-652bba38/-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(02:00) Tool: The Journey from Coaching Practitioner to Neuroscience Researcher(04:00) Technique: Why Leaders Seek Coaching and Common Transformation Stories(07:00) Tip: Understanding Google's Project Oxygen and the Importance of Coaching(09:00) Tool: The RESPECT Coaching Styles Framework Explained(15:00) Technique: Identifying Your Dominant Coaching Styles and Blind Spots(19:00) Tip: The Three Characteristics of Great Questions(24:00) Tool: Embracing Awkwardness for Breakthrough Conversations(30:00) Technique: Job Nimbus Case Study - 180% Job Satisfaction Increase(36:00) Tip: Coaching Preferences vs. Coaching Needs Assessment(42:00) Tool: Applying RESPECT Framework Beyond the Workplace(44:00) Technique: The Future of Human vs. AI Coaching(48:00) Tip: Myths About Coaching That Need to Be Erased#CharlesGood #DavidMorelli #TheGoodLeadershipPodcast #RESPECTCoaching #OwlHub #ExecutiveCoaching #CoachingStyles #LeadershipDevelopment #NeuroCoaching #CoachingQuestions #ProjectOxygen #CoachingCulture #JobNimbus #AICoaching #HumanCoaching #TransformationalCoaching #LeadershipConversations #CoachingFramework #WorkplaceCoaching #LeadershipSkills

In this episode of the Good Leadership Podcast, Charles Good and Dr. Michael Brenner explore the profound connections between music and leadership. They discuss how emotional intelligence, trust, communication, and respect are essential for effective leadership. Through powerful analogies and stories from musicians, they illustrate how leaders can inspire their teams, foster creativity, and navigate challenges. The conversation emphasizes the importance of gratitude, humility, and the ability to adapt in the face of adversity, ultimately guiding listeners to strike the right chord in their leadership journey.TAKEAWAYSMusic and leadership share common principles.Emotional intelligence is crucial for effective leadership.Gratitude and humility can transform team dynamics.Trust is the foundation of high-performing teams.Effective communication involves visual, vocal, and verbal elements.Harmony in teams requires understanding diverse personalities.Accountability should be fostered without blame.Respect is essential for healthy team interactions.A clear vision motivates and unites teams.Constraints can drive creativity and innovation.Chapters00:00 The Intersection of Music and Leadership02:43 Emotional Intelligence and Leadership05:12 Gratitude and Humility in Leadership12:41The Glue of Trust in Teams18:05 The Three V's of Communication24:52 Achieving Harmony in Teams29:58 Learning from Mistakes: The Miles Davis Approach33:43 Cultivating Accountability in Leadership38:49 The Power of Respect in Teams44:33 Vision and Direction: The North Star of Leadership49:53 The Importance of Support in Leadership56:13 Creativity and Innovation Through Constraints#leadershipinspiration #MusicAndLeadership #LeadershipRhythm#StrikeTheRightChord #LeadershipHarmony#thegoodleadershippodcast #CharlesGood #MichaelYBrenner

Today, we are joined by Susan Winchester.Susan Schmitt Winchester is a former Chief Human Resources Officer of Applied Materials and co-author of Healing at Work, Susan brings more than 35 years of senior HR experience—and a deeply personal mission to help professionals transform workplace pain into personal growth. Drawing from her own experience as an Adult Survivor of a Damaged Past, she combines science, storytelling, and strategy to help us turn our triggers into triumphs.In this episode, we explore how our past experiences, particularly childhood wounds, show up in workplace behaviors and how leaders can transform these patterns into sources of strength and resilience. Susan introduces the concept of ASDP (Adult Survivors of a Damaged Past) and reveals how nearly 67% of adults have experienced significant adversity before age 18, yet many remain unaware of how these experiences drive their professional reactions. Through real-world examples and research-backed strategies, we discover how workplace conflicts—what Susan calls "bumper car moments"—can become powerful opportunities for healing and growth rather than sources of ongoing pain.Key topics include:Understanding ASDP (Adult Survivors of a Damaged Past) and how childhood experiences manifest in workplace behaviors like perfectionism, people-pleasing, and fear of criticismThe difference between the unconscious wounded career path and the conscious healing career path, and how to make the shiftHow "bumper car moments" - workplace conflicts and triggers - can become catalysts for transformation rather than sources of sufferingThe Rapid Power Reclaim method for pausing, creating choice, and responding from strength rather than reacting from old woundsPractical strategies for managers to support team members while maintaining appropriate boundaries and focusing on performanceLearn from Susan's insights how to recognize when past experiences are driving current workplace behaviors and gain practical tools for creating psychological safety in your organization. Discover why celebrating small wins is crucial for rewiring neural pathways, how to interrupt negative self-talk with simple questions like "Am I sure?", and why vulnerability in leadership creates stronger, more resilient teams that perform at higher levels.Susan Winchester's Website: https://susanwinchester.comSusan Winchester's LinkedIn: https://www.linkedin.com/in/susanschmittwinchester/Healing at Work Book: https://healingatwork.com/about-the-book/-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Susan's Journey and What Inspired the Book(03:45) Understanding ASDP - Adult Survivors of a Damaged Past(06:45) How Childhood Wounds Show Up in Workplace Behaviors(12:00) Moving from Unconscious to Conscious Career Paths(16:45) Bumper Car Moments as Catalysts for Growth(19:00) The Science of Neuroplasticity and Positive Change(22:00) Supporting Employees While Respecting Boundaries(27:00) The Power of Celebrating Small Wins(33:00) Interrupting Negative Self-Talk and Limiting Beliefs(39:00) Integrating Healing Principles into Organizational Culture(44:00) Handling Feedback When It Triggers Old Wounds(50:00) Red Flags of the Unconscious Wounded Career Path(55:00) Conclusion

1 TIMOTHY: GOD'S BLUEPRINTS FOR HIS CHURCH#4 | Church Leadership 101Pastor Jay Childs (1 Timothy 3)Leadership Roles Defined (vs 1-13)The Results of Good Leadership (vs 14-16)

Why do women receive only 2% of venture capital, even though women-founded companies outperform men's by 63%? In this powerful interview with Wendy Ryan, executive producer of Show Her The Money, we uncover the stories, strategies, and secrets driving a movement to close the funding gap for women entrepreneurs.

Today, we are joined by Josh Allan Dykstra.Josh Allan Dykstra is the world's foremost practitioner on the Future of Work and Human Energy™, helping audiences create the future they want to work in by reimagining the way organizations and people interact. As the founder and CEO of The Work Revolution, Josh has served a client list of companies that collectively employ over a million people. His articles and ideas have been featured by Fast Company, Forbes, The Huffington Post, and Business Insider. He holds an MBA in Executive Leadership from the University of Nebraska-Lincoln, and his latest book "Igniting the Invisible Tribe: Designing An Organization That Doesn't Suck" is available on Amazon and Audible.In this conversation, we explore Josh's revolutionary approach to leadership through the lens of architects and builders, where leaders design environments that empower others to perform at their best. He reveals why dignifying the detailed doers is crucial for organizational success and how leaders can help their teams think about work in more artistic and expansive ways.Key topics include:• The architect-builder model and why both roles should be valued equally in organizations• Dignifying the detailed doers who keep organizations running smoothly• Helping teams think about work in more artistic and expansive ways• Taking responsibility for systems while empowering people to own their actions• Adopting a "forever beta" mindset and making change a constant experiment• The "gradually then suddenly" principle for creating long-term breakthrough results• Why ignorance can be a surprising advantage for leaders and entrepreneurs• Creating environments where people can discover what brings them energy and purposeWhether you're looking to transform your organizational culture, build more resilient teams, or create environments where people can thrive, Josh's insights provide a roadmap for designing workplaces that honor human potential while delivering exceptional results.Josh Allan Dykstra's Book: https://www.amazon.com/Igniting-Invisible-Tribe-Designing-Organization/dp/0985832614-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tool: The Architect-Builder Model for Organizational Design(04:00) Technique: Dignifying the Detailed Doers in Your Organization(07:00) Tip: Helping Teams Think About Work in Artistic Ways(09:00) Tool: Taking Responsibility for Systems vs. Blaming People(12:00) Technique: Adopting a Forever Beta Mindset for Constant Change(16:00) Tip: The "Gradually Then Suddenly" Principle for Long-Term Success(19:00) Tool: Why Ignorance Can Be an Advantage for Leaders(21:00) Conclusion#CharlesGood #JoshAllanDykstra #TheGoodLeadershipPodcast #FutureOfWork #HumanEnergy #WorkRevolution #ArchitectBuilder #DetailedDoers #ArtisticWork #SystemsThinking #ForeverBeta #GraduallyThenSuddenly #IgnoranceAdvantage #WorkplaceTransformation #OrganizationalDesign #HumanCenteredLeadership #EnergyDiscovery #ChangeManagement #SystemsLeadership #WorkplaceInnovation

Today, we are joined by Dr. Jake Sotiriadis.Dr. Jake Sotiriadis is a strategic foresight expert and former U.S. Air Force intelligence officer who spent 21 years serving in the American intelligence community. As a leading voice in strategic foresight and scenario planning, Dr. Sotiriadis helps leaders navigate an increasingly complex and interconnected world through anticipatory thinking and evidence-based decision-making frameworks. His unique background combining military intelligence, national security expertise, and academic rigor in strategic foresight makes him exceptionally qualified to guide organizations through the challenges of our rapidly evolving global landscape.In this conversation, we explore how leaders can future-proof their teams for constant disruption and create cultures that embrace innovation without sacrificing operational stability. Dr. Sotiriadis reveals why traditional strategic education often fails to produce better outcomes and how AI can eliminate inefficiencies while making work more meaningful for employees.Key topics include: • Building futures literacy and anticipatory capacity across entire organizations • Identifying and nurturing team members who excel at forward-thinking and challenging status quo • Creating cultures that balance innovation with operational stability and psychological safety • How AI eliminates "BS jobs" and bureaucratic overhead to make work more meaningful • Why humility is essential for leadership in uncertain, technology-driven environments • The disconnect between strategic education and real-world outcomes in organizations •Using scenario-based learning to overcome cognitive biases and analogical thinking traps •Developing an anticipatory mindset through the critical question "and then what?"Whether you're looking to build more adaptive teams, eliminate organizational inefficiencies, or develop better strategic thinking capabilities, Dr. Sotiriadis provides actionable frameworks for thriving in our rapidly changing world while maintaining human creativity and contextual understanding.Dr. Jake Sotiriadis's Upcoming Book: https://jakesotiriadis.com/#book-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99Chapters: (01:00) Tool: Future-Proofing Teams Through Futures Literacy Development (04:00) Technique: Identifying Forward-Thinking Team Members (06:00) Tip: Creating Innovation Culture While Maintaining Stability (12:00) Tool: How AI Eliminates Inefficient "BS Jobs" (16:00) Technique: Ensuring Employee Value During Automation (18:00) Tip: Humility as Essential Leadership Skill Under Uncertainty (20:00) Tool: Why Traditional Strategic Education Fails (24:00) Technique: Using Scenario-Based Learning to Overcome Biases (27:00) Tip: Developing Anticipatory Mindset Through "And Then What?"#CharlesGood #JakeSotiriadis #TheGoodLeadershipPodcast #FuturesLiteracy #TeamDevelopment #AITransformation #StrategicEducation #AnticipatorThinking #InnovationCulture #LeadershipHumility #OrganizationalEfficiency #ScenarioBasedLearning #CognitiveBias #DigitalTransformation #WorkforceEvolution #StrategicMindset #AIAutomation #PsychologicalSafety #ChangeManagement #FutureOfWork

In times of crisis, effective leadership is essential. While adversity can test even the most resilient of teams, great leaders bring stability, trust, and vision that can lift teams to even greater heights. So, this week on Doing Well: The Wellbeing Science Insights Podcast, host Lu Ngo consults psychoanalyst Molly Castelloe, Ph.D. on what it takes to lead through crises.  With a doctorate in theater and psychology, Molly Castelloe, Ph.D. has held faculty positions at several colleges, such as New York University, and presented on the subjects of performance and psychoanalysis at national symposia. Her articles have appeared in international refereed journals, including the Journal for the Psychoanalysis of Culture and Society and The American Journal of Psychoanalysis. Currently, Molly Castelloe, Ph.D. is an advanced candidate at The National Psychological Association for Psychoanalysis. In this episode, Molly Castelloe, Ph.D. delves into what makes strong leadership so crucial in turbulent times, and elaborates on its role in a team's well-being, as well as how groups respond to collective trauma. In addition, Molly Castelloe, Ph.D. reveals key takeaways from her study of groups and leadership, sharing effective leadership strategies. Together, Lu and Molly Castelloe, Ph.D. exchange real-life leadership anecdotes and practical advice, as well as daily habits, for leading a team through hard times. So, whether you're navigating organizational change, supporting your family, or leading yourself through challenging circumstances, tune in to this episode for research-backed insights and actionable tips to lead well! Visit Molly Castelloe, Ph.D.'s work via the following platforms: PsychologyToday: https://www.psychologytoday.com/intl/contributors/molly-s-castelloe-phd ‘Digital Media: Collective Thinking': https://www.psychologytoday.com/intl/blog/the-me-in-we/201011/digital-media-collective-thinking Connect with Molly Castelloe, Ph.D. via LinkedIn: https://www.linkedin.com/in/MollyCastelloe/ Produced by the Wellbeing Science Labs, a division of LMSL, the Life Management Science Labs.  Explore LMSL at https://lifemanagementsciencelabs.com/ and visit http://we.lmsl.net/ for additional information about Wellbeing Science Labs. Follow us on social media to stay updated: YouTube: https://www.youtube.com/@wellbeingsciencelabs  Facebook: https://www.facebook.com/wellbeing.science.labs/  Instagram: https://www.instagram.com/wellbeing.science.labs/  LinkedIn: http://linkedin.com/showcase/wellbeing-science-labs  Twitter: https://twitter.com/WeScienceLabs  Discord: http://discord.gg/WESL  TikTok: https://www.tiktok.com/@wellbeing.science.labs  You can also subscribe and listen to our podcasts on your preferred podcasting platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/doing-well-the-wellbeing-science-insights-podcast/id1648515329  Spotify: https://open.spotify.com/show/63Gni7VN4Ca6IicSuttwQL Amazon: https://music.amazon.com/podcasts/7cd001d1-b7ba-4b22-a0f3-17c1a9c6e818/doing-well-the-wellbeing-science-insights-podcast iHeart Radio: https://www.iheart.com/podcast/338-doing-well-the-wellbeing-s-102890038/ Podbean: https://wellbeingscienceinsights.podbean.com/ PlayerFM: https://player.fm/series/3402363 Podchaser: https://www.podchaser.com/podcasts/doing-well-the-wellbeing-scien-4914859

Margaret Moore, faculty member at Harvard Medical School and former biotech CEO, brings decades of experience at the intersection of science, strategy, and human development to this conversation. In this episode, she unpacks The Science of Leadership, the forthcoming book she co-authored after reviewing hundreds of meta-analyses and large-scale studies, ultimately synthesizing leadership science into a framework of nine essential capacities.   Moore emphasizes the role of conscious leadership, defined as the ability to “see things clearly” by quieting internal “ego noise”, the arousal, impatience, and worry that cloud judgment. She highlights the emerging concept of the quiet ego, noting that “you're still impactful... but with a way of being quiet about it that people can absorb more easily.”   Challenging conventional strength-based approaches, Moore advocates for psychological wholeness, encouraging leaders to access underused capacities—such as empathy, creativity, and intuition—to become more balanced and mature decision-makers: “You'll be surprised that you have it there… You actually, if you pause, can access [it], like playing or being an orchestra conductor.”   She also discusses how intuition, often misunderstood as abstract, is a skill that can be developed through stillness, reflection, and experience: “Creativity is flow, and flow is when you let go of control… It's the opposite of our main mode.”   The conversation underscores the importance of strategic adaptability. Drawing on research, Moore shares that while humility doesn't improve a leader's own performance, “other people's performance is improved if you're humble. So you don't do it for yourself, you do it for them.” But she also cautions: in crises, “humility is not what people want. They want strong leaders out in front, in charge.”   Finally, Moore distinguishes between empathy and compassionate leadership, where compassion is “respect and understanding… with action,” and can be both more sustainable and effective in driving accountability.   For leaders ready to evolve beyond performance and toward genuine transformation, this conversation offers a research-grounded framework and an invitation to reflect: “In the moment, there's always the potential. If you're just awake, you will feel it. And you can act on it.”   Get Margaret's book here: https://shorturl.at/tuRKR The Science of Leadership: Nine Ways to Expand Your Impact   Here are some free gifts for you:   Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Great leadership isn't always comfortable – sometimes, it hurts. Not physically, but emotionally. In this episode of the LEITWOLF® Podcast, Stefan speaks about a side of leadership that is rarely talked about – yet many leaders know it well: making decisions that disappoint, speaking truths others avoid, and standing firm when it's unpopular. You'll learn why uncomfortable decisions are often a sign of strong leadership, how to give difficult feedback in a way that truly helps, and why it's essential to talk about these moments with other leaders. Leadership can hurt – especially when it drives real change. But that's often exactly when the most important things happen: growth, clarity, and trust. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

Preached during Joyful Hour Service Pastor's Appreciation Sunday 

Preached during Joyful Hour Service Pastor's Appreciation Sunday 

Good leadership impacts future generations.ABOUT HIGHPOINT CHURCHHighPoint Church is an exciting and dynamic church in the West Orlando area (Ocoee, Windermere, Winter Garden, Clermont and MetroWest). Come experience Real Faith and Real Life every Sunday! Service times are 10:00am and 1:00pm (español) in person and Livestream. Life Groups meet throughout the week as well.

1 Timothy 3:1-7

In this episode of The Good Leadership Podcast, Paul Batz and Kevin Sensenig explore the first organizational element of the Pathway to Healthy Accountability: Positive Role Modeling at the Top. Drawing from Good Leadership's accountability research, they discuss how visible, consistent accountability from senior leaders creates a ripple effect across teams, boosting both performance and belief in accountability as a positive force. With real data and practical insight, they uncover why accountability often feels punitive and how a shift in leadership behavior can turn it into a culture of ownership.Listeners will learn the three essential behaviors that make accountability visible and inspiring: executive visibility, clear prioritization, and public scorecards. Paul and Kevin share the surprising gaps that exist in most organizations and how leaders can close them through intentional modeling. If you want to lead a team where people win together and take ownership without fear, this episode will give you a powerful starting point.

Summary  In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Dara Connolly, CEO of Common Purpose Ireland, about the evolving role of leadership in today's organizations. They discuss the importance of connection, self-awareness, and the need for leaders to adapt in a post-COVID world. Dara shares insights on practical strategies for effective leadership, the significance of mentoring, and the impact of good leadership on society. The conversation emphasizes the need for leaders to be open, curious, and engaged in their communities to foster positive change.  Takeaways  Connection is essential for effective leadership.  Leaders must adapt to the changing landscape post-COVID.  Practical networking is about building genuine relationships.  Self-awareness is crucial for leadership development.  Surrounding oneself with mentors enhances leadership skills.  Creativity can be found in all professions.  Good leadership contributes to societal change.  Leaders should be open to new experiences and perspectives.  Awareness precedes action in leadership decisions.  Building trust is fundamental to successful leadership.   Chapters  00:00 Introduction to Leadership and Learning  02:45 The Role of Connection in Leadership  05:51 Adapting Leadership in a Post-COVID World  09:10 Practical Tips for Effective Connection  12:12 Building Leader Capability for the Future  14:50 The Importance of Self-Awareness and Mindset  17:58 The Power of Good Leadership in Society  20:52 Final Thoughts on Leadership and Connection    Sound Bites  "Get together, we are stronger."  "Creativity is everywhere."  "Awareness precedes action."  "Do good feels good."  "Keep your mind open to opportunities."  "Surround yourself with mentors."  "A coach, an apprentice, and a Jedi." 

We would love to hear from you! Text "BBMFAM" to (312) 300-1300.Episode  114:Guest Name:  Dr. Carmen Bell-RossGuest Business:  SP GraceEPISODE SUMMARY In this episode of the Black Businesses Matter Podcast, we chat with Dr. Carmen Bell-Ross, the Founder of SP Grace, a management solutions company dedicated to delivering high-quality, results-driven strategies for businesses, schools, industries, and local communities.Dr. Carmen takes us on a journey through her childhood in Detroit, where her curiosity about people and cultures first took root. Her early exposure to languages like German and Spanish inspired her to pursue bachelor's degrees in International Studies and Spanish, followed by a master's in Educational Psychology. She later completed doctoral studies in both Educational Psychology and Management and Leadership, an achievement that reflects her lifelong dedication to learning and leadership.With over two decades of experience, Dr. Carmen has built a career as a leadership consultant, workforce development specialist, executive coach, keynote speaker, and researcher. She shares how she empowers leaders to align their values with meaningful outcomes through professional development programs in leadership, communication, workforce readiness, diversity, equity, inclusion, and more.In this episode, she also explores the importance of inclusive leadership and diversity of thought, explaining how both can shape better decision-making and boost a business's bottom line. Dr. Carmen offers valuable insight into her workforce development services, particularly her work with incoming college students, highlighting the importance of building a strategic approach to the college search process.If you're passionate about leadership, equity, or cultivating meaningful impact through education and workforce development, this is the episode for you! IN THIS EPISODE, I TALK ABOUT…What was Carmen like as a child? The importance of inclusivity What makes a good leader? Gen Z and the Workforce Why SP Grace  BBM Brag Moment   What brings them joy? Why do black businesses matter? Stream and download the Black Businesses Matter Podcast NOW for FREE on Apple Podcast, Google, Stitcher, Pandora, and Spotify!Connect with themConnect with them on their website: https://spgrace.comConnect with them on Instagram:https://www.instagram.com/spgracellc?igsh=MWF0aTBzdzI5N2xjNQ==Connect with her on linked in:https://www.linkedin.com/in/dr-carmen-bell-ross-9378467?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appSupport the showTo connect further with me:Visit my website: Thel3agency.comConnect with me on Facebook: www.facebook.com/thel3agencyFollow me on Instagram: https://www.instagram.com/larvettaspeaks/Connect with me on Linkedin: www.linkedin.com/company/thel3agencyBe sure to follow our podcast on Instagram. I can't wait to see you join us and take the pledge of #blackbusinessesmatter

Today, we are joined by Lewis Jaffe.Lew Jaffe is an entrepreneur, former high-tech CEO, college professor (professor of the year in his second year of teaching), philanthropist, and has founded three companies. In his career, he has created over $1 Billion in shareholder value through growing businesses and executing successful exit strategies. Many consider Lew to be “The Godfather of Video Conferencing,” as the company, PictureTel, created the first video conferencing systems for use over telephone lines, long before Skype, Facetime and ZOOM. Today, Lew is a clinical professor of entrepreneurship, speaker and executive coach dedicated to maximizing the potential of his students and clients. Also, he is a public company board member known for creating tremendous value.In this episode, we explore how integrity and relationship-building form the foundation of effective leadership and how perception shapes business interactions in profound ways.Key topics include:• Why being a good person is essential to being a good business person• How perception shapes customer experience and loyalty• The importance of preparation and showing up for unexpected opportunities• Why clear, decisive language builds trust and accountability• How to distinguish between "important" tasks and merely "interesting" distractions-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:30) Tool: The Business Case for Integrity(04:00) Tip: Managing Your Personal Leadership Brand(06:15) Technique: Exceeding Customer Expectations(10:00) Tip: From Rejection to Unexpected Opportunity(17:00) Tip: Balancing Urgency with Quality(19:30) Tool: The French Fry Rule of Discipline(22:15) Technique: Eliminating "If," "Maybe," and "Try"(24:00) Tip: Distinguishing Important from Interesting(26:30) Conclusion#CharlesGood #LewisJaffe #TheGoodLeadershipPodcast #BusinessIntegrity #PerceptionManagement #LeadershipPresence #PreparationStrategies #CustomerExperience #RelationshipBuilding #DecisionMaking #PersonalBranding #WorkDiscipline #Entrepreneurship #OpportunityRecognition #BusinessCommunication #TimeManagement #PrioritizationSkills #DecisiveLanguage

Accountability thrives when teams are clear, connected, and committed. In this episode, Paul Batz and Kevin Sensenig explore the “Teams Committed to Disciplined Follow-Through” element of the Pathway to Healthy Accountability.Drawing on original research from Good Leadership, they unpack three key drivers of healthy team accountability: shared commitments to invest in one another's success, clear roles and responsibilities, and consistent communication loops known as inspection cycles. Listen in for practical insights that reframes accountability as a shared strength—not a struggle.

Today, we unpack the book "Think Again" by Adam Grant.In this book profile, we explore the transformative power of rethinking and why our ability to change our minds may be our most valuable skill in a rapidly changing world. Charles breaks down Grant's compelling case for intellectual humility and how clinging to outdated knowledge and beliefs can limit our potential. Through practical examples and research-backed insights, the episode reveals how leaders, innovators, and individuals can cultivate the habit of questioning what they know and embrace the uncomfortable but rewarding process of continuous learning.Key topics include:• The three mental modes that prevent rethinking - preacher, prosecutor, and politician - and why we should adopt the scientist mindset instead• How misplaced confidence and the Dunning-Kruger effect lead even intelligent people to overestimate their knowledge• The difference between harmful relationship conflict and productive task conflict in debates and disagreements• Techniques for changing minds effectively without triggering defensiveness or psychological reactance• Why stereotypes limit our thinking and how to break free from binary biases that oversimplify complex realitiesLearn from Charles's breakdown how to detach your identity from your opinions, escape the trap of certainty, and create learning cultures that value rethinking over being right. Think Again Book: https://www.amazon.com/Think-Again-Power-Knowing-What/dp/1984878107-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tip: Why Being Confidently Wrong Is Dangerous(03:45) The Dunning-Kruger Effect (07:15) Technique: Productive Conflict vs. Relationship Conflict(09:00) Technique: How to Win Arguments Without Fighting(10:30) Tool: Breaking Free from Stereotypes and Mental Boxes(12:30) Technique: Changing Minds Through Motivational Interviewing(13:45) Tip:Escaping Binary Bias and Embracing Complexity(16:30) Conclusion

Today, we are joined by Jessica Chen.Jessica Chen is an Emmy-Award winner, author, speaker, and CEO of the global business communication company, Soulcast Media. Jessica is an internationally recognized communication expert and has taught over 2 million people how to improve their communication skills at work. She has been featured in Forbes, Fortune, and Entrepreneur Magazine. Her course on developing executive presence was ranked #1 most watched by global business leaders. Prior to Soulcast Media, Jessica was an award-winning broadcast television journalist at ABC, NBC, and NY1.In this episode, we explore how quiet professionals can build a strategic career brand without sacrificing their authentic communication style.Key topics include:Building a powerful career brand that authentically showcases your unique strengthsUsing the ACCT framework to advocate for yourself without feeling uncomfortableMastering the art of saying "no" with the TEF approachTransforming public speaking from intimidating to engaging through specific mindset shifts and voice techniquesJessica's Book: https://www.amazon.com/Smart-Not-Loud-Noticed-Reasons-ebook/dp/B0CKSHN1BX?ref_=ast_author_dp-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters: (01:15) Introduction (02:45) Tip: The Power of Differentiating Factors (03:30) Technique: From Compliance to President (07:00) Tool: The ACCT Framework for Self-Advocacy (10:45) Tool: The TEF Approach to Saying No Effectively (13:30) Tip: Mindset Shifts for Public Speaking Success (17:15) Technique: Improving Vocal Presence (21:00) Tool: The Down-Up-Point Movement for Handling Tough Questions (23:45) Conclusion

Today, we unpack the book "Hooked" by Nir Eyal.In this book profile, we explore the science behind habit-forming products and how companies design digital experiences that keep us coming back again and again. Charles breaks down Eyal's powerful HOOK model—a four-step process of triggers, actions, variable rewards, and investments that explains why we can't seem to put our phones down. Through practical examples from apps and services we use daily, the episode reveals how businesses move beyond mere engagement to create genuine user habits.Key topics include:• The four benefits of habits for companies - including increased customer lifetime value, pricing flexibility, supercharged word-of-mouth growth, and competitive moats• External vs. internal triggers - how notifications, emotions, and psychological states initiate habitual behaviors• The action phase - why reducing effort is more effective than increasing motivation• Variable rewards - the unpredictable payoffs that keep us coming back and the three types: tribe (social validation), hunt (information seeking), and self (personal achievement)• The investment phase - how user contributions of time, data, content, and effort lock in future engagementDiscover the psychology behind your digital habits and how to maintain control in a world designed to capture your attention.Hooked Book: https://www.amazon.com/Hooked-How-Build-Habit-Forming-Products/dp/1591847788-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:20) Four Key Benefits of Habits for Companies(04:00) Understanding Triggers - External vs. Internal(07:40) The Action Phase - Simplicity Drives Engagement(10:00) Variable Rewards - Why Uncertainty Keeps Us Hooked(13:40) The Investment Phase - User Commitment and Stored Value(17:20) Conclusion

Today, we are joined by Dr. Kathy Pearson and Dr. Gregg Pearson.Dr. Kathy Pearson, strategist, systems thinking expert, and decision-making authority, is President and Founder of Enterprise Learning Solutions. She is also an Adjunct Senior Fellow at the Leonard Davis Institute of Health Economics and has served as an adjunct Associate Professor in the Operations and Information Management Department at The Wharton School, both at the University of Pennsylvania. Kathy, an award-winning educator, collaborates with Executive Education groups and global organizations across industries like healthcare, finance, and technology, including clients such as Bank of America and Coca-Cola. She holds a BS in theoretical mathematics (Auburn University), an MS in Decision Sciences (Georgia State University), and a PhD in Industrial Engineering (Northwestern University).Dr. Gregg Pearson is a Partner at ELS and an Adjunct Professor of History at Lehigh University and La Salle University. He specializes in nineteenth-century American political history, twentieth-century American cultural history, military history, the history of technology, and business leadership. Gregg spent 16 years in the packaging industry, including as Northeast Region General Manager at Ball Corporation, overseeing $350M in revenue. He holds a PhD in History from Lehigh University, an MA from La Salle University, an MS in Industrial Engineering from Northwestern University, and is a graduate of the United States Military Academy at West Point.In this episode, we explore how Kennedy evolved as a leader, learning from earlier failures to develop a more effective crisis management approach that became the gold standard for leadership under extreme pressure.Key topics include:• How Kennedy's approach evolved from the Bay of Pigs failure to the Cuban Missile Crisis• The critical importance of gathering reliable information before making decisions• Why seeking contrary viewpoints helps leaders avoid confirmation bias• How clear "commander's intent" empowers teams to adapt in changing circumstances• The value of structured post-mortems to learn from both successes and failures-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(02:00) Setting the Historical Context(04:40) Technique: Avoiding Confirmation Bias in Leadership(07:00) Tip: Making Decisions with Incomplete Information(09:00) Kennedy's Evolution as a Leader(12:00) Tool: The Role of Objective Information in Crisis(16:00) Tip: The Power of Clear Purpose in Uncertain Times(20:40) Tip: Learning from Failure to Improve Decision-Making(25:00) Technique: The Art of Compromise in Leadership(28:00) Tool: Military After-Action Reviews in Business Context(31:00) Conclusion

Today, we unpack the book "Influence" by Robert Cialdini.In this book profile, we explore Cialdini's groundbreaking research on the psychology of persuasion, revealing the hidden triggers that shape our decisions every day. Charles breaks down the six universal principles of influence that marketers, salespeople, and others use to get us to say "yes" - often without us even realizing we're being manipulated.Key topics include:The Reciprocity Principle: Why free samples aren't really freeCommitment & Consistency: How small yeses lead to big commitmentsSocial Proof: Why we follow the crowd even when they're wrongLiking: How similarity, compliments, and attractiveness sway our decisionsAuthority: Why we obey people in uniforms without questionScarcity: How "limited time" and "almost gone" trigger buying urgencyLearn from Charles's breakdown how to recognize these persuasion tactics in action and develop effective countermeasures to make more conscious choices. Discover practical strategies to protect yourself from unwanted influence while using these principles ethically in your own leadership and communication.Influence Book: https://www.amazon.com/Influence-Psychology-Persuasion-Robert-Cialdini/dp/006124189X-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction (01:15) Reciprocity(04:00) Commitment & Consistency (06:00) Social Proof(08:00) Liking(10:45) Authority(13:15) Scarcity(16:00) Conclusion

Accountability in the workplace is often seen as elusive—something leaders want but struggle to foster. The accountability research from Good Leadership has uncovered a critical insight: shared accountability doesn't work. When everyone is responsible, no one truly is. In this episode, Kevin Sensenig and Paul Batz explore the element of the Pathway to Healthy Accountability, "Individuals Seek Accountability," and why individuals, not groups, must seek accountability for teams to thrive. The discussion breaks down three key drivers—ownership, impact, and growth—that help employees embrace accountability as a positive force rather than a punitive measure. The episode challenges workplace myths, introduces the One Pilot Metaphor, and provides insights into how leaders can cultivate a culture where accountability fuels success. Listen now to reframe accountability as an opportunity—not an obligation.

Today, we are joined by Jessica Chen.Jessica Chen is an Emmy-Award winner, author, speaker, and CEO of the global business communication company, Soulcast Media. Jessica is an internationally recognized communication expert and has taught over 2 million people how to improve their communication skills at work. She has been featured in Forbes, Fortune, and Entrepreneur Magazine. Her course on developing executive presence was ranked #1 most watched by global business leaders. Prior to Soulcast Media, Jessica was an award-winning broadcast television journalist at ABC, NBC, and NY1.In this episode, we explore how cultural upbringing shapes workplace communication styles and the mindset shifts that can help quiet professionals gain the visibility they deserve.Key topics include:• Understanding the differences between "quiet" and "loud" cultural workplace values• The four dualities that influence career success and how to navigate them• Why visibility matters as much as hard work for career advancement• How to communicate your achievements without feeling boastful• Simple language shifts that boost confidence and professional presenceJessica's Book: https://www.amazon.com/Smart-Not-Loud-Noticed-Reasons-ebook/dp/B0CKSHN1BX?ref_=ast_author_dp-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:15) Tool: Defining Quiet vs. Loud Workplace Cultures(04:00) Tip: Balancing Cultural Communication Styles(07:15) Tip: The Thunderbirds Lesson on Visibility(12:00) Technique: The Four Cultural Dualities Framework(14:00) Tip: From Technical Focus to Strategic Networking(15:45) Tool: How to Celebrate Achievements Without Boasting(17:30) Technique: Handling Conflict and Disagreement(20:00) Tool: Shifting from "I Don't Know" to "How Do I Know"(22:45) Tip: Learning Career Resilience from Her Mom's Journey(26:00) Conclusion

Today, we are joined by Mike McCartney.Mike McCartney has successfully coached leaders at all levels, from Fortune 500 C-Suites to family-owned businesses. He's one of a few who's earned the title, “Master Coach” from Marshall Goldsmith, and the credibility to be one of his instructors. Mike is also an executive coach with University of Michigan's Ross School of Business, and a graduate of The Ohio State University. In days past, Mike was a professional rodeo athlete; lessons learned then are used in his coaching today—“It ain't his first rodeo.”In this episode, we explore how rodeo fundamentals translate into business excellence and the mindset shifts that separate great leaders from the rest.Key topics include:• Why getting honest feedback is the greatest challenge for executives• How mental preparation and resilience from rodeo apply to leadership• The importance of humility and listening in building influence• Why involving others in your development journey accelerates growth• How to turn stakeholder feedback into meaningful leadership improvement-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Getting Honest Feedback as a Leader(02:15) Tip: Rodeo Lessons in Leadership Preparation(04:00) Technique: Building Influence Without Relying on Title(05:15) Tool: Three Core Leadership Responsibilities(06:45) Tip: The Power of Stakeholder-Centered Coaching(08:00) Technique: Making Feedback Easier to Receive(11:15) Tip: Why Leadership Development Isn't a Solo Journey(15:00) Tool: Building Trust and Authenticity with Teams(19:00) Technique: Turning Conflicts into Productive Conversations(21:00) Tip: Mental Preparation from Rodeo to Boardroom(30:00) Tool: Finding Fresh Perspectives in Leadership(36:00) Tip: Leadership Lessons from the Rodeo Arena(39:15) Technique: The Untapped Resource of Spouse Feedback(41:10) Conclusion

Today, we unpack the book "Predictably Irrational" by Dan Ariely.In this book profile, we explore the fascinating world of behavioral economics, where Dan Ariely reveals how our supposedly rational decisions are actually governed by predictable patterns of irrationality. Charles breaks down key psychological principles that influence our everyday choices, from how relativity affects our satisfaction to why "free" makes us lose our logical thinking abilities.Key topics include:• Relativity and comparison - How we evaluate things based on comparisons rather than absolute value, affecting our satisfaction with purchases and even our salaries• Anchoring and arbitrary coherence - Why the first price we see becomes a mental benchmark that influences all future related decisions• The power of "free" and the distinction between social vs. market norms - How we irrationally respond to free offers and why mixing money with social relationships often backfires• Loss aversion and the paradox of choice - Why parting with possessions feels painful and how too many options lead to decision paralysis• The placebo effect and expectations - How our perceptions shape our reality, from wine tasting to pain reliefPredictably Irrational Book: https://www.amazon.com/Predictably-Irrational-Hidden-Forces-Decisions/dp/006135323X-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction(01:00) How Comparisons Shape Our Decisions (04:00) Technique: Anchoring(07:15) The Magic of "Free" (08:30) Social Norms vs. Market Norms (10:30) Technique: Procrastination and How to Overcome It (12:00) Loss Aversion and the IKEA Effect (13:45) Tip: The Paradox of Choice (15:15) Expectations and How They Shape Our Experience (17:00) The Placebo Effect and Pricing Perception (18:30) Conclusion

Today, we are joined by Lewis Jaffe.Lewis Jaffe is a dynamic business leader who brings powerful lessons from his basketball background to the corporate world. As an entrepreneur and board member, he transforms the principles he learned on the court into actionable leadership strategies that drive business success.In this episode, we explore how sports fundamentals translate into business excellence and the mindset shifts that separate great leaders from the rest. Key topics include:• The "Nine Words" principle: Always do your best and never ever give up• Why controlling your attitude and effort is the foundation of success• The importance of daily reflection time (the "quiet bus ride")• How to move from "selling" to "creating buyers" through value• Why the customer isn't always right, but must always feel valued-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction (01:30) Tool: The "Nine Words" Principle (04:00) Tip: Ownership and Accountability in Business (05:30) Tip: Building High-Performing Teams (08:00) Tip: The Video Conference Fire Story (14:00) Technique: Power of Daily Reflection (16:00) Tip: Controlling What You Can Control (19:00) Tip: Curiosity as a Leadership Mindset (21:00) Tip: Leader vs. Manager (23:00) Technique: Creating Buyers Instead of Selling(28:00) Tip: Managing Customer Relationships

People work for people, not companies. People leave businesses, gyms, churches, and relationships based off of people. Correcting and adjusting workplace culture is a necessity. Illia Jakel is the CEO of Sharpen Leadership and has become a catalyst for business transformations. She equips business professionals, corporations, and leaders with skills and insight to thrive in today's competitive business landscape. Enjoy the show!!!

Today, we unpack the book "Made to Stick" by Chip and Dan Heath.In this book profile, we uncover why some ideas thrive while others fade away, revealing the science behind creating messages that stick in people's minds. Charles breaks down the six key principles from the Heath brothers' acclaimed book that transform ordinary communication into unforgettable ideas that drive action.Key topics include:• How simplicity creates clarity without oversimplification• Using the element of surprise to capture and maintain attention• Why concrete language trumps abstract concepts every time• Building credibility when you lack authority or endorsements• Making people care by appealing to self-interest and group identity• Leveraging different story types to inspire action through simulationLearn from Charles's breakdown how to make your ideas impossible to ignore by applying these proven principles. Discover practical techniques that will transform how you communicate, persuade, and inspire others in both personal and professional settings.Made to Stick Book: https://www.amazon.com/Made-Stick-Ideas-Survive-Others/dp/1400064287-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction(01:20) Simplicity - Distilling Ideas to Their Core (04:30) Unexpectedness - Breaking Patterns for Attention (08:20) Concreteness - Making Ideas Clear and Memorable (10:40) Credibility - Building Believability Without Authority (13:30) Emotion - Making People Care About Your Message (15:40) Stories - Inspiring Action Through Narrative (17:50) Applying the SUCCESs Framework in Communication

Today, we are joined by Bob Gerard.Bob Gerard is a seasoned learning industry professional with over 30 years of experience. At Accenture, he leads the Learning Ingenuity team within the Human Resources organization, focusing on research and development to enhance employee learning. Additionally, he co-hosts The Learning Geeks podcast, which reaches a global audience of learning professionals.In this episode, we explore the science of effective corporate learning and how organizations can measure its true impact on business performance. Bob shares insights from Accenture's billion-dollar annual investment in learning and reveals the research-backed principles that make learning stick.Key topics include:• The SCAI framework for measuring learning impact: Satisfaction, Knowledge, Application, and Impact• Eight durable learning principles that create lasting behavioral change• How immersion neuroscience technology validates effective learning design• The future of personalized, AI-powered learning experiencesLearn from Bob Gerard how to create learning experiences that go beyond attendance metrics to deliver measurable business outcomes, while balancing scientific rigor with practical application in today's rapidly changing workplace.Bob Gerard's LinkedIn: https://www.linkedin.com/in/bob-gerardLearning Geeks Podcast: https://learninggeekspod.comBob's Star Wars Podcast: https://podcasts.apple.com/us/podcast/short-for-a-stormtrooper-a-15-minute-star/id1744259146- Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction(01:05) From Computer Science to Learning Expert (04:35) Learning Culture at Accenture (08:50) Tool: The SCAI Measurement Framework (18:55) Tool: Immersion Neuroscience in Learning (25:05) Tool: Eight Durable Learning Principles (34:35) Technique: Learning in the Flow of Work (39:45) Tip: Gaps in Corporate Learning Today (41:25) Tool: AI-Powered Learning Assistants (46:25) Conclusion

Today, we are celebrating 200 episodes of The Good Leadership Podcast. Join us as we journey back through the podcast and explore a curated collection of the most profound insights, tools, and techniques shared by our esteemed guests. My unwavering mission is to equip you, our listeners, with actionable and tangible strategies that you find valuable and can use right away. In this episode, we explore the fundamental principles that separate good leaders from truly great ones. From mastering the inner game of success to building lasting influence, we cover powerful lessons and practical strategies from some of the most impactful conversations in the podcast's history.Key topics include:• The psychology of success and how high achievers think differently• Building authentic influence through visibility and credibility• The power of slow thinking and strategic decision-making• Transforming from a "thermometer" to a "thermostat" leaderGain fresh insights from this collection of wisdom as Charles connects the dots between hundreds of leadership conversations to create a comprehensive guide for personal and professional growth.-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction (01:00) Tool: The Inner Game of Success (07:40) Technique: Building Real Relationships (13:40) Tool: Emotional Intelligence in Leadership(17:20) Technique: The Power of Mindset (23:10) Technique: Embracing Discomfort (38:10) Tool: Communication That Connects (43:10) Technique: Critical Thinking Skills(47:20) Tip: Visibility and Influence (51:00) Tool: Building Lasting Credibility (58:30) Technique: Finding Purpose in Pain (01:04:30) Conclusion

My guest today is Madeleine MacRae. Madeleine MacRae serves as CEO and Co-Founder of Pro Q. Madeleine is an accomplished corporate executive and a 4x founder with more than 17 years of experience leading, guiding, and growing businesses of all sizes. She understands how to harness the power of people and to catalyze growth. Madeleine has empowered individuals and organizations across the globe with her live speaking, transformational coaching, and educational content. She artfully explores foundational principles to develop mastery in leadership, success, personal growth, and communication. Her down-to-earth style makes even the most intimidating topics feel well within reach and her ability to blend cutting-edge information with fiery inspiration drives audiences – both live and virtually – to stand up and take action towards their growth and business objectives without losing sight of who they truly are and what they desire the most. In this episode we discuss personal growth, leadership, Pro Q and transformation.Website - https://mmmacrae.com/IG - https://www.instagram.com/madeleine.macrae/FB- https://www.facebook.com/madeleine.macrae.3/LinkedIn - https://www.linkedin.com/in/macraemadeleine/Madeleine's Books - The Unusual Penguin https://a.co/d/ieQMh74 The Tenacious Pursuit of Peace https://a.co/d/2qJQeiwIn this episode you will learn:1. The importance of failure in learning, you either succeed or learn.2.The difference between Transformational Leadership vs Good Leadership.3. Why you need to focus on your natural strengths and how that leads to exponential success. “I have a deep belief that people have incredible potential, And so often individuals and organizations, and in my path just so happens to be through entrepreneurship and business, because that's what I love and am passionate about.” - 00:02:53“I have a really, really strong belief around gratitude, that gratitude, putting yourself into a mindset of gratitude is antithetical to any sort of low vibration frequency." 00:42:03“When you're expected to be something you're not, it makes you feel small. It sure hurts a lot. Penguins are made to fly high in their wings and will never accept, no, Eagles are made to fly high on their wings and will never excel at penguin-y things.” 01:09:31

Today, we unpack the book "How to Change" by Katy Milkman.In this book profile, we examine how understanding these barriers - from getting started to building confidence - can transform our approach to personal and professional development. Charles breaks down the psychology behind why traditional approaches often fail and introduces evidence-based strategies that actually work.Key topics include:• The power of the "fresh start effect" and how to leverage psychological reset moments• Understanding and outsmarting present bias through temptation bundling• Converting laziness from an enemy into an ally through strategic defaults• Building sustainable habits by linking new behaviors to existing routinesHow to Change Book: https://www.katymilkman.com/book-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:25) Why Traditional Change Advice Fails(02:30) Tool: The Fresh Start Effect(03:35) Technique: Using Identity Labels(04:30) Understanding Present Bias(05:10) Tool: Temptation Bundling Strategies(07:00) Tool: Commitment Devices(08:00) Technique: Implementation Intentions(09:30) Leveraging Laziness(11:15) Tool: Building Confidence Through Advice(13:00) Conclusion

Welcome to the Unlovely Truth. I'm your host church safety advocate and coach Lori Morrison. Our churches need to be the safest places in our communities, so my mission on this podcast is to give you actionable steps to make your house of worship a true sanctuary in your community. Let's investigate the unlovely truth about real crime stories happening in real churches. I've got three cases to explore today, so let's dive right in.    Important points from this episode include:   Church and Professional Sports Working Together, But Not for Good Hall of Famer Might Also Be Hall of Shamer FCA Staffer Involved in SCAM Titus 2:7-8 NIrV   In everything set them an example by doing what is good. In your teaching show integrity, seriousness and soundness of speech that cannot be condemned, so that those who  oppose you may be ashamed because they have nothing bad to say about us.   That sounds simple but not easy, right? The book of Titus has great lessons in leadership, the importance of sound doctrine, and how the Gospel should inspire us to do good to others. All of that was completely lacking in today's stories, yet each was about people who traded on their reputations, on the fact that people trusted them, to use and abuse people. Anybody can talk the talk but we have to check our leaders to see if they are truly walking the walk.  Let me know what you think of this episode! Send me an email a lori@theunlovelytruth.com or message me on social media. I love it when people are willing to have hard, but impactful conversations that strengthen physical, emotional, and spiritual safety at the intersection of faith and true crime.  Visit my website to access more episodes. If you would like to contact me about booking me as a speaker, or ask about my consulting services, please email me at lori@theunlovelytruth.com.    Ways you can support the work of The Unlovely Truth:   Buy Me a Coffee to help me continue to offer free church security advice on the podcast   Share the episode    Follow me on Facebook, Instagram, LinkedIn, and Pinterest   Check out my Amazon Author Page to find resources on personal safety, and safety training for churches.    Read more about today's cases:   Coverups by the higherups   Silencing a victim   FCA or SCAM?  

Today, we are joined by Dr. Jim Kirkpatrick.Dr. Jim Kirkpatrick is the senior consultant for Kirkpatrick Partners. He is a visionary and an expert in training evaluation and the creator of the New World Kirkpatrick Model. Using his 15 years of experience in the corporate world, including eight years as a training manager, Jim trains and consults for corporate, government, military and humanitarian organizations around the world. He is passionate about assisting learning professionals in redefining themselves as strategic business partners to become a viable force in the workplace. Jim delivers lively keynote addresses and conducts workshops on topics including maximizing business results, creating powerful training and evaluation strategies, building and leveraging business partnerships and increasing the transfer of learning to on-the-job behaviors. Jim co-authored three books with his father, Don Kirkpatrick, who is credited with creating the Kirkpatrick Model. He also has written four books with Wendy Kirkpatrick, including Kirkpatrick's Four Levels of Training Evaluation and Training on Trial. Jim and Wendy also served as the subject matter experts for the United States Office of Personnel Management's Training Evaluation Field Guide: Demonstrating the Value of Training at Every Level.In this episode, we explore the difference between the usefulness and credibility of training programs. Dr. Jim Kirkpatrick emphasizes the importance of aligning training results with desired business outcomes and the critical need for collaboration with senior leaders and line managers. Discover key strategies for keeping training relevant and engaging, how observation and relationships influence its impact, and the essential role of blended evaluation methods.Dr. Jim Kirkpatrick's LinkedIn: https://www.linkedin.com/in/jamesdonaldkirkpatrick/ -Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction(01:20) Technique: Usefulness vs. Credibility in Training(03:58) Technique: Starting with Desired Results(07:42) Tip: The Importance of Reinforcement in Training(12:07) Tip: Effective Training Evaluation Strategies(20:08) Tool: Outputs vs. Outcomes: Measuring Training Success(21:53) Tip: Advice for Training Professionals(23:25) Conclusion

Today, we are joined by Dr. Wendy Wood. Dr. Wendy Wood is Provost Professor of Psychology and Business at the University of Southern California, where she teaches classes on behavior change. Given her research over the past 30 years, she is widely considered the world scientific expert on habit formation and change. She has published over 100 articles, and her research has been supported by Proctor & Gamble, National Science Foundation, the Templeton Foundation, and the Radcliffe Institute. She is the author of Good Habits, Bad Habits. Dr. Wood is a popular speaker at scientific conferences and with a broad range of professional groups. In 2018, she gave the inaugural address in Paris for the Sorbonne-INSEAD Distinguished Chair in Behavioral Science. Her work has been featured in The New York Times, NPR, Washington Post, on radio shows like Freakanomics, and in podcasts like the People's Pharmacy. In this episode, Dr. Wendy Wood teaches us the science of habit formation and maintenance. The discussion covers the effectiveness of uncertain rewards in reinforcing behaviors, the significance of repetition, and how to leverage context to build and sustain habits. She also explains habit stacking, habit discontinuity, and the role of rituals. Finally, Dr. Wood emphasizes the critical role of environment in shaping our behaviors, advocating for a focus on creating supportive contexts over relying solely on willpower. Dr. Wendy Wood's Website: https://dornsife.usc.edu/wendy-wood/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (03:53) Tool: The Power of Repetition in Habit Building (07:00) Techniques: Habit Stacking and Swapping (09:00) Tip: Leveraging Life Changes for New Habits (11:05) Tip: Stress and Its Impact on Habits (15:46) Tip: Rituals vs. Habits (19:13) Tool: Context and Environment in Habit Formation (22:13) Addiction vs. Habit (25:25) Conclusion

Many leaders believe they're fostering critical thinking and empowerment when they say, “Don't come to me with problems, come to me with solutions.” But in reality, this approach can stifle innovation, discourage vulnerability, and create barriers between leaders and their teams.In this episode of Relationships at Work, we explore why this mindset is flawed and how it can unintentionally harm workplace culture. We'll discuss:✔️ The hidden downsides of requiring employees to always have solutions✔️ How it limits collaboration and suppresses real problem-solving✔️ A better way to empower teams without creating unnecessary pressureInstead of shutting down conversations, let's build a culture of trust, support, and innovation. Tune in to learn how.And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime

Today, we are joined by Dr. Wendy Wood. Dr. Wendy Wood is Provost Professor of Psychology and Business at the University of Southern California, where she teaches classes on behavior change. Given her research over the past 30 years, she is widely considered the world scientific expert on habit formation and change. She has published over 100 articles, and her research has been supported by Proctor & Gamble, National Science Foundation, the Templeton Foundation, and the Radcliffe Institute. She is the author of Good Habits, Bad Habits. Dr. Wood is a popular speaker at scientific conferences and with a broad range of professional groups. In 2018, she gave the inaugural address in Paris for the Sorbonne-INSEAD Distinguished Chair in Behavioral Science. Her work has been featured in The New York Times, NPR, Washington Post, on radio shows like Freakanomics, and in podcasts like the People's Pharmacy. In this episode, we cover the science behind our habits and how they influence our daily behaviors. Wendy highlights the significant role of the non-conscious brain and the habit part of our brain that drives much of what we do without our conscious awareness. We also explore the differences between habits and one-off decisions driven by willpower, the process of habit formation through repetition and rewards, and the concept of ideomotor action introduced by William James. This episode touches on the introspection illusion, the critical role of environmental context in shaping our habits, and practical strategies for forming and disrupting habits. Join us for this masterclass on habits! Dr. Wendy Wood's Website: https://dornsife.usc.edu/wendy-wood/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:37) Tool: The Power of Habits vs. Willpower (06:38) Tool: The Role of Environment in Habit Formation (10:51) Tip: Defining and Recognizing Habits (12:11) Tip: The Introspection Illusion (14:43) Tip: Situational Control vs. Self Control (20:16) Tool: Context and Habit Formation (23:47) Tip: Debunking Habit Formation Myths (25:25) Technique: The Importance of Immediate Rewards (27:52) Conclusion

Today, we are profiling the best-selling book Contagious: Why Things Catch On by Jonah Berger. In this episode, we cover how to unlock the power of virality with Jonah Berger's STEPPS Framework. We break down each component—Social Currency, Triggers, Emotion, Public, Practical Value, and Stories—and provide practical tips and real-world examples to help you apply these principles to your personal brand or business. From the viral success of Blendtec's 'Will It Blend?' campaign to the clever use of triggers by KitKat, learn how to create content that not only captures attention but also spreads like wildfire. Get the book: https://www.amazon.com/?asc_source=01JCR4DNF23S2BA1WQ964D991W&tag=snx546-20 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction to the STEPPS Framework (01:24) Social Currency: We Want to Look Good (03:38) Triggers: Keeping Your Brand Top of Mind (05:51) Emotions: The Fuel for Virality (07:15) Public: Visibility is Key (09:16) Practical Value: News You Can Use (11:43) Stories: The Power of Relatable Narratives (12:22) Conclusion

Today, we are joined by Dr. Kathy Pearson and Dr. Gregg Pearson. Dr. Kathy Pearson, strategist, systems thinking expert, and decision-making authority, is President and Founder of Enterprise Learning Solutions. She is also an Adjunct Senior Fellow at the Leonard Davis Institute of Health Economics and has served as an adjunct Associate Professor in the Operations and Information Management Department at The Wharton School, both at the University of Pennsylvania. Kathy, an award-winning educator, collaborates with Executive Education groups and global organizations across industries like healthcare, finance, and technology, including clients such as Bank of America and Coca-Cola. She holds a BS in theoretical mathematics (Auburn University), an MS in Decision Sciences (Georgia State University), and a PhD in Industrial Engineering (Northwestern University). Dr. Gregg Pearson is a Partner at ELS and an Adjunct Professor of History at Lehigh University and La Salle University. He specializes in nineteenth-century American political history, twentieth-century American cultural history, military history, the history of technology, and business leadership. Gregg spent 16 years in the packaging industry, including as Northeast Region General Manager at Ball Corporation, overseeing $350M in revenue. He holds a PhD in History from Lehigh University, an MA from La Salle University, an MS in Industrial Engineering from Northwestern University, and is a graduate of the United States Military Academy at West Point. In this episode, we delve into the historical context of Abraham Lincoln's leadership during one of America's most tumultuous times. Key topics include: • Lincoln's assembly of a diverse cabinet • Lincoln's strategic decision-making process • The importance of diversity of thought and trust in leadership We also dive into how modern leaders can cultivate humility, leverage diverse perspectives, and build trust to make informed decisions and drive their organizations forward. Dr. Kathy Pearson and Dr. Gregg Pearson's Website: https://www.elslearning.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:47) Historical Context (04:09) Lincoln's Leadership Challenges (05:33) Tool: Diversity of Thought in Leadership (07:56) Lincoln's Humility (11:08) Technique: Fort Sumter Crisis Strategy (13:34) Tip: Building Trust (16:21) Emancipation Proclamation Deliberations (20:34) Tip: Decision-Making in Leadership (24:42) Lincoln's Trust and Support (27:49) Lincoln's Legacy and Leadership Lessons (31:14) Conclusion

Today, we are joined by Christine Comaford. For over 35 years leadership and culture coach, New York Times bestselling author, and serial entrepreneur Christine Comaford has helped organizations navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time. During her diverse career she has consulted with over 700 of the Fortune 1000, 300 mid-sized enterprises, 2 White House administrations, and 8 billionaires. An entrepreneur who has built and sold five companies with an average ROI of 700 percent, she was a software engineer in the early days of Microsoft and Apple. Christine is a human behavior expert, a leadership columnist for Forbes.com, and the New York Times bestselling author of Power Your Tribe, SmartTribes and Rules for Renegades. In this episode, Christine Comaford unpacks the core components of successful team management, offering insights on maintaining accountability and leveraging true influence. Explore the impact of metaprograms on effective communication, the importance of addressing burnout for sustainable results, and the key strategies for initiating a 'Smart Tribe'. Learn about the six levels of change, from environment to core beliefs, and discover the four factors essential for creating high-performing teams. Understand the significance of learning organizations and how leaders can create legacies by fostering emotional engagement and innovation within their teams. Christine Comaford's Website: https://smarttribesinstitute.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:38) Technique: True Influence, Metaprograms and Leadership Challenges (08:37) Tip: Sustainable Results and Avoiding Burnout (11:20) Tip: Keys to Starting Your Smart Tribe (17:06) Tool: Overcoming Resistance to Change (19:40) Tool: Four Factors of Sustainable Tribes (24:03) Technique: Measuring ROI (25:13) Conclusion

Today, we are joined by Christine Comaford. For over 35 years leadership and culture coach, New York Times bestselling author, and serial entrepreneur Christine Comaford has helped organizations navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time. During her diverse career she has consulted with over 700 of the Fortune 1000, 300 mid-sized enterprises, 2 White House administrations, and 8 billionaires. An entrepreneur who has built and sold five companies with an average ROI of 700 percent, she was a software engineer in the early days of Microsoft and Apple. Christine is a human behavior expert, a leadership columnist for Forbes.com, and the New York Times bestselling author of Power Your Tribe, SmartTribes and Rules for Renegades. In this episode, we explore the concept of the 'Smart Tribe' and what sets high-performing teams apart in terms of mindset, behavior, and performance. Key topics include: • The difference between the smart state and the critter state • The neuroscience behind team performance • Practical strategies for leaders to cultivate safety, belonging, and mattering within their teams We also dive into essential accelerators like focus, clarity, and accountability, examining how they contribute to building brilliant, cohesive teams. Learn from Christine Comaford how to keep your team in an optimal state for innovation and growth—while avoiding the pitfalls of stress and reactivity. Christine Comaford's Website: https://smarttribesinstitute.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:24) Technique: Understanding Smart State vs. Critter State (02:25) Technique: Characteristics of a Smart Tribe (05:20) Tool: The Role of Neuroscience in Team Performance (09:12) Technique: Focus – The First Accelerator for Brilliant Teams (10:55) Tip: Staying Present and Real as a Leader (18:14) Tip: The Importance of Clarity in Leadership (24:55) Technique: Building Accountability in Teams (28:54) Conclusion

Today, we are joined by Dr. Nicole Price. Dr. Nicole Price is the CEO of Lively Paradox, a professional training and coaching business based in the heart of the United States. A few years ago, Dr. Nicole would have been the last person to tell a leader to practice empathy. Today, her work brings empathy to boardrooms across the country and creates stronger, more sustainable companies. Kansas City, as the Heart of the nation, can be the spark of empathy for the rest of the country. In this episode, we continue to explore empathy and inclusive leadership. Dr. Price shares her journey from being known as the 'Nickinator' to becoming an empathetic leader. Key topics include: • The RDAC (Awareness, Reflection, Decision, Action, and Check) model for developing empathy in leadership • The importance of emotional and cognitive empathy • Building the empathy muscle for better personal and professional relationships Whether you're a seasoned leader or new to leadership, this episode offers invaluable insights and strategies to help you lead with empathy and authenticity. Dr. Nicole Price's Website: https://drnicoleprice.com/ Dr. Nicole Price's Office Phone Number: ( 800) 914-9205 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:49) Why Dr. Price was nicknamed “The Nickinator” (06:44) Tool: The RDAC Model: A Framework for Empathy (09:37) Tool: Empathy in Practice (25:57) Tool: The Three C's of Leading with Empathy (30:51) Conclusion

Today, we are joined by Dr. Nicole Price. Dr. Nicole Price is the CEO of Lively Paradox, a professional training and coaching business based in the heart of the United States. A few years ago, Dr. Nicole would have been the last person to tell a leader to practice empathy. Today, her work brings empathy to boardrooms across the country and creates stronger, more sustainable companies. Kansas City, as the Heart of the nation, can be the spark of empathy for the rest of the country. In this episode, we explore the transformative journey of developing empathy, starting with a personal story of loss. Dr. Price shares the pivotal moment of their mother's death that sparked the growth of their empathy muscles. Through candid reflections, we learn about the challenges and misconceptions leaders face when integrating empathy into their decision-making processes. Key discussions include: • The differences between empathy and sympathy • The impact of ignoring emotional intelligence • The myths surrounding empathy in leadership The episode provides practical advice on overcoming biases, fostering trust, and enhancing organizational culture by leading with empathy. Dr. Nicole Price's Website: https://drnicoleprice.com/ Dr. Nicole Price's Office Phone Number: ( 800) 914-9205 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:45) Dr. Price's Journey to Empathy (05:32) Tip: Empathy in Practice (07:35) Tip: Workplace Examples and Lessons (13:29) Tip: Types of Empathy (18:15) Tip: Empathy Myths and Traps (23:44) Tip: Judgment and Empathy in Organizations (25:58) Conclusion

Today, we are joined by Rich Horwath. Rich Horwath is the founder and CEO of the Strategic Thinking Institute where he facilitates strategic thinking workshops for executive leadership teams to help them set strategic direction, create competitive advantage, and maximize their leadership performance. He is a New York Times, Wall Street Journal, and USA Today bestselling author of eight books on strategic thinking, including his newest book: STRATEGIC: The Skill to Set Direction, Create Advantage, and Achieve Executive Excellence and the first ever graphic novel on strategic thinking entitled, StrategyMan vs. The Anti-Strategy Squad. Rich is also the author of the popular Harvard Business Review article, "How to Become a Better Strategic Thinker," and has appeared on ABC, NBC, CBS, and FOX TV. He's been rated the #1 keynote speaker on strategic thinking at company and association events, including the SHRM National Strategy Conference. Rich is the creator of the proprietary Strategic Quotient (SQ) Assessment and host of the Strategic Minds podcast. Over the past 20 years, he has helped more than one million leaders around the world develop their strategic thinking and planning capabilities in pursuit of his vision to teach the world to be strategic. Rich's Website :https://www.strategyskills.com/ In this episode, we explore why leaders often fail due to a lack of focus, the importance of making strategic trade-offs, and how to create and sustain competitive advantage. Through exercises like target practice and the contextual radar, we discuss ways to sharpen core competencies and make informed trade-offs that align with business strategy. The episode features insights on non-traditional competitors, situational awareness, and the common pitfalls in leadership. The discussion also includes practical tools and techniques to enhance preparation, simplify strategic planning, and move beyond operational effectiveness. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:29) Technique: Target Practice for Clarity (03:21) Tip: Making Strategic Trade-Offs (06:54) Tip: Competitive Advantage (09:46) Technique: Differentiation (16:42) Tip: Situational Awareness and Preparation (26:51) Tip: Lessons from John Wooden (29:28) Conclusion

Today, we are joined by Rich Horwath. Rich Horwath is the founder and CEO of the Strategic Thinking Institute where he facilitates strategic thinking workshops for executive leadership teams to help them set strategic direction, create competitive advantage, and maximize their leadership performance. He is a New York Times, Wall Street Journal, and USA Today bestselling author of eight books on strategic thinking, including his newest book: STRATEGIC: The Skill to Set Direction, Create Advantage, and Achieve Executive Excellence and the first ever graphic novel on strategic thinking entitled, StrategyMan vs. The Anti-Strategy Squad. Rich is also the author of the popular Harvard Business Review article, "How to Become a Better Strategic Thinker," and has appeared on ABC, NBC, CBS, and FOX TV. He's been rated the #1 keynote speaker on strategic thinking at company and association events, including the SHRM National Strategy Conference. Rich is the creator of the proprietary Strategic Quotient (SQ) Assessment and host of the Strategic Minds podcast. Over the past 20 years, he has helped more than one million leaders around the world develop their strategic thinking and planning capabilities in pursuit of his vision to teach the world to be strategic. Rich's Website: https://www.strategyskills.com In this episode, we dive into the critical importance of navigation in leadership through the lens of Amelia Earhart's story. We also explore why honing navigational skills can prevent 'wandering aimlessly' in business, drawing parallels between strategic thinking, planning, and effective leadership. Learn about the GOST framework, the difference between strategy and tactics, and the necessity of constantly reallocating resources for business success. This is an Ideal episode for C-suite leaders seeking actionable insights! - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:56) Tool: Strategic Fitness (04:43) Tip: Strategic Leadership (06:42) Technique: Identifying Unstrategic Thinkers (10:13) Tool: Four Areas of Strategic Fitness (14:43) Tip: Understanding Strategy vs. Tactics (16:57) Tool: The GOST Framework for Strategic Planning (22:55) Tool: Five-Step Strategy Process (26:33) Tip: The Importance of Resource Reallocation (29:01) Conclusion

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