Podcasts about build better products

Mark Gray is a product manager with nearly 12 years of experience across various roles in the UK and Europe. He has worked in both B2B and B2C sectors, progressing from delivery-focused product owner roles to more strategic product management and leadership positions. His hot take? Product managers should stop defaulting to prioritisation through value divided by effort, which he argues can stifle innovation. Value and effort aren't unimportant, but they're just part of the puzzle. He believes the path to deciding what to build next should emerge from discussions with smart, diverse teams, focusing on the desired outcomes and business goals. Find Mark on LinkedIn. If you'd like to appear on Hot Takes, please grab a time! Related episodes you should like: OKRs: The Gateway Drug to Agility & Good Product Management (Jeff Gothelf, Product Management Consultant & Co-author "Lean UX" ) Adventures in Product Management (Dan Olsen, Author "The Lean Product Playbook") Fighting Fires in B2B Product Management (Rich Mironov, Author "The Art of Product Management") Your Product is a Joke - How to use Improv Comedy Principles in Product Management (Amogh Sarda, Co-founder @ Eesel) Putting Customers at the Heart of your Product Decisions (Hubert Palan, Founder @ Productboard) Servitising Product Management & Setting Up Product Teams For Success (Jas Shah, Product Consultant) Jordan Dalladay's Hot Take - We Should Build Roadmaps Of Risks, Not Features (Jordan Dalladay, Product Consultant @ inherent ventures) Build Better Products at Scale with Product Operations (Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations")

Melissa Perri is the renowned author of "Escaping the Build Trap" and a well-known product consultant and educator. She has worked for a long time with Denise Tilles, another seasoned product leader, with whom she has been evangelising Product Operations to help scale product companies effectively. They recently collaborated on a book, coincidentally called "Product Operations", and we spoke all about the story behind the book and the themes within it. Saeed Khan and I are planning a new course - please give us your feedback! The relationship between product management and sales teams is traditionally tricky, and a common complaint from B2B PMs. Saeed Khan and I are looking to help with this with an online course and we'd love your feedback on your relationship with sales. This will help shape the course and, if you want to take part when the course is ready, we'll give you a special discount. Please fill in the survey here. Thanks! Episode highlights:   1. Product Operations is about helping product managers make faster, better-quality decisions It's important to dispel the myth of multi-armed product managers who can just do everything. There's too much for everyone to do! This creates barriers to doing great product management work and pulls product managers away from doing the real, value-add product management work that they're judged on. 2. There are three pillars of product operations... The three pillars are ways to think about how to organise enablement. They are "Business & Data Insights", "Customer & Market Insights" and "Process and Practices". They are all the foundation of good product decision-making, and all companies will have a certain level of maturity already. 3. ... But you don't need to build all the pillars all at once You don't need to fix everything at once. If you already have good capabilities in one or more areas, fix the ones that you don't have good capabilities in! You don't need to boil the ocean, just find the biggest gaps and opportunities to improve, and start to work on them. 4. Process shouldn't be seen as a dirty word There's such a thing as too much process but, even if you don't call it process or try to define it, all work involves a process. It's important to have people to oversee the process at scale, prevent duplication or rework, and make sure that process is right-sized rather than ever-expanding. 5. The first step is being honest about your current state There are plenty of ways to go with product operations as you scale, but the most important thing is being really honest with yourself about what your most important limiting factors are, what your product managers are spending time on and what's going to work for you. Check out "Product Operations" "Many companies want to reap the benefits of economies of scale that comes with being a product-led company. As our businesses change shape to focus more on software, so do our ways of working. We need to make sure we're breaking down these silos of information and capabilities that arise at scale. To react quickly and set great Product Strategies, leaders and team members alike need access to high-quality data and a process to implement their decisions." Check it out on Amazon or the book website. Check out "Escaping the Build Trap" "To stay competitive in today's market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer's needs. In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. " Check it out on Amazon. Contact Melissa & Denise You can catch up with Melissa at melissaperri.com, check out https://productinstitute.com or follow her on LinkedIn. You can catch up with Denise at denisetilles.com or follow her on LinkedIn. Escaping the Build Trap with Product Operations and Strong CPOs (Melissa Perri, Product Management Leader, Educator & Author "Escaping the Build Trap") OKRs: The Gateway Drug to Agility & Good Product Management (Jeff Gothelf, Product Management Consultant & Co-author "Lean UX" ) Achieving Product Excellence with the Product Operations Manifesto (Antonia Landi, Product Ops Consultant & Co-Author "Product Operations Manifesto") Adventures in Product Management (Dan Olsen, Author "The Lean Product Playbook") Going Global! When and How to Take your Product International (Chui Chui Tan, International Growth Adviser & Director @ Beyō Global) Your Product is a Joke - How to use Improv Comedy Principles in Product Management (Amogh Sarda, Co-founder @ Eesel) Leading & Evolving Product Teams Through Hyperscale (Brian Shen, Product Director @ ClickUp) Optimising Product Planning with the Quartz Open Framework (Steve Johnson, Product Coach)

In this episode we spoke with Shorouk Ali, Assistant Customer Experience Manager at Boubyan Bank.Shorouk discussed how tracking advocacy has helped her team build successful customer led initiatives which in turn are keeping customers loyal to the bank. During our chat, Shorouk also shared how the CEO and other senior leaders have immersed themselves in direct customer feedback, which is helping to drive their long term growth strategy. 

Dave Farley is a consultant and renowned thought leader in the software development world, and a strong advocate for ensuring that our software is always releasable. He's co-authored a book and runs a popular YouTube channel, both called "Continuous Delivery". We spoke about what continuous delivery is, why it's important, the barriers to implementing it, and how product managers can help. Episode highlights: 1. Continuous delivery is what the best software organisations in the world do It's unambiguous. It's backed by data. It's the best way to build quality products. Applying these techniques means your software is always releasable, and every change is safe 2. But, this doesn't mean you need genius developers Any team can adopt continuous delivery. It's not a factor of 10x "rock star" developers, but empowered teams of developers working together, collaborating and *talking* to each other. 3. You build quality software by going fast Continuous feedback based on small changes, constantly validated, ensures high-quality products. You don't want to go back & fix it later. You can't inspect quality into a system at the end of a development cycle. Build it in upfront. 4. Just because you can release continuously doesn't mean you have to What you release to customers is a business decision. This isn't about throwing half-finished features at users but having software that you know works. You can use feature flags to manage availability. 5. Many product managers need to check themselves We need to move away from PMs giving developers human-language representations of code and telling them to convert it for a computer. The best devs are problem solvers and should be involved in working out the best solution. Buy "Continuous Delivery" "Getting software released to users is often a painful, risky, and time-consuming process.This groundbreaking new book sets out the principles and technical practices that enable rapid, incremental delivery of high quality, valuable new functionality to users. Through automation of the build, deployment, and testing process, and improved collaboration between developers, testers, and operations, delivery teams can get changes released in a matter of hours―sometimes even minutes–no matter what the size of a project or the complexity of its code base." Check it out on Amazon. Check out Dave's course Dave has a course out that helps people get good at all the stuff we talked about in the podcast. If you're interested, check the course out here. Dave also mentioned a talk by his co-author Jez Humble. I'm not 100% sure if this is the one, but it looks pretty good anyway. Check it out. Contact Dave You can connect with Dave on Twitter. You can also check out the Continuous Delivery YouTube channel.

As we begin to build these online businesses I want to make sure that we all understand the asignment. Everything that we build is to serve other people. EVERYTHING! The rest will work itself out.  I also included what A.I. learning is going to look like in a little video script. Hope this helps you my friend.  That being said, instead of trying to figure out the hack let's try to figure out how we can use these tools to help our present and future customers!  Click Here To Watch Robot Learning In Action: https://www.youtube.com/shorts/-Wr6v-QnRCQ Here we go!

This week's episode is a special one where we talk with David Subar, product leader, consultant, and executive. “Better Products Faster,” has always been David's mission. Coupled with the strategic implementation of the lean start-up method, this mission has led to major valuation increases for a quickly growing list of more than 30 technology companies. David's strategies are becoming the standard for how technology companies scale while continuing to deliver products that impact the lives of their customers. He began his career in R&D and now leads teams in more than seven countries for clients that ship products for tens of millions of customers. Some of his career highlights include: building products with more than 600 billion monthly page views, building hardware and the operating system for an augmented reality device, assisting Lynda.com in their $1.5B sale to LinkedIn, advising The Walt Disney Company on Disney+, founding two companies, and serving as an advisor and executive for three unicorns.You can find David on LinkedIn.You can find Tam on LinkedIn.You can find B. on LinkedIn.The Drops Podcast is available across all major Podcast Platforms.Apple PodcastsGoogle PodcastsSpotify PodcastsTo connect with the podcast.Please email us your questions at: thedropspodcast@gmail.comConnect with us online:Twitter: @thedropspodcast IG: @thedropspodcast FB: @thedropspodcast Youtube: @thedropspodcast This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit thedropspodcast.substack.com

Laura Klein reflects on the lessons learned from over 20 years of working in and consulting to Silicon Valley tech startups, including… ⭐️ Why do organisations resist UX research? ⭐️ What needs to be in place to maximise the value of UX? ⭐️ How did Eric Ries (author of The Lean Startup) shape her thinking?  ⭐️ Do teams have to be happy to be effective in making great products? ⭐️ What do user researchers need to understand about product managers? Who is Laura Klein? Laura is the Principal of Users Know and one of the most well known personalities in the worlds of UX and product. She has worked as a UX designer, product leader and engineer. Laura is the author of “UX for Lean Startups” and “Build Better Products” and the co-host of the podcast “What Is Wrong With UX”. Both of her books have had a profound impact on the way that product people go about creating value for users and their organisations. ====== Find Laura here: LinkedIn: https://www.linkedin.com/in/lauraklein2/ Website: https://www.usersknow.com/ Blog: https://www.usersknow.com/blog Medium: https://medium.com/@lauraklein Twitter: https://twitter.com/lauraklein Listen to Laura's podcast - What Is Wrong With UX:  https://www.usersknow.com/podcast Treat yourself to a copy of Laura's books… Build Better Products: A Modern Approach to Building Successful User-Centred Products https://bit.ly/3ssmLOP UX for Lean Startups: Faster, Smarter User Experience Research and Design https://amzn.to/3dQCnHC ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Listening to your customers is critical to successful product management. Sasha Freese, Head of Product at Indico Data, joins us for this episode of Product Chats to discuss how to listen. Sasha is an expert at driving product-led growth through customer feedback, and is here to show you exactly how it's done.  Time Stamped Show NotesWhat a product manager's average day looks like [03:35]Different ways of listening to your customers [04:58]How to transition your career into product [07:06]The top 5 skills to look for when hiring for product roles [08:56]How to succeed as a company's first product manager [12:46]Finding a great product mentor [15:30]Building new products vs managing existing products [20:18]How to prioritize what you should build [25:05] Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.Get your free Canny account today.  

During the upcoming episode of Disruption Talks we'll have the opportunity to dive into KYC, Anti-Money Laundering but also to discuss building an open product roadmap and most pressing challenges of a product manager in fintech.Together with Daniel Thomason, Financial Crime Prevention Product Manager at Wise we will have a closer look into the work with stakeholders in compliance, operations, engineering, and risk management - and the ways of making it all work together.Hosted by Filip Sobiecki.

Learn how to integrate the human perspective into software development and build better products as we talk about the openSAP course "Building Better Products with a Human-Centric Backlog".

Summary If you want to know how to build better software products faster and haven’t learned product management or hired a product manager yet, this episode with Enzo Avigo is for you. We debunk some myths and give you an overview of how product management increases the speed and accuracy of the solutions you develop, […]

Brigette Metzler is the ResearchOps Lead at the Australian government Department of Agriculture, Water, and Environment. From 2017-2020, Brigette led the user research library at Services Australia. Alongside chairing several government communities of practice, she is also the co-chair of the ResearchOps Community, a global community of people discussing ResearchOps — the people, mechanisms, and strategies for scaling research. She also hosts The ResearchOps Podcast, where she does fireside chats, which is wide-ranging but focused on talking about all things ResearchOps. In this episode, Brigette shared great insights on ResearchOps and its importance; we then spoke on the framework for ResearchOps? And how to get started with it and what are the eight pillars and common components of ResearchOps. Later we discussed how researchers could implement and scale ResearchOps in their companies or institutions. Brigette also shared incredible knowledge on research libraries and knowledge management. Takeaways- What is ResearchOps, What is the framework of ResearchOps, What are research libraries. Books Recommended by Brigette Metzler Pace Layering The Clock of the Long Now, by Stewart Brand Research Practice by Gregg Bernstein (has an essay on ResearchOps by me) Build Better Products by Laura Klein Thank you for listening to this episode of Nodes of Design. We hope you enjoy the Nodes of Design Podcast on your favorite podcast platforms- Apple Podcast, Spotify, Google Podcasts, Amazon Music, and many more. If this episode helped you understand and learn something new, please share and be a part of the knowledge-sharing community #Spreadknowledge. This podcast aims to make design education accessible to all. Nodes of Design is a non-profit and self-sponsored initiative by Tejj.

In this episode, co-hosts Lisa Welchman and Andy Vitale speak to user experience design expert Laura Klein. Laura is the author of Build Better Products and UX for Lean Startups. Laura spoke about how a lack of reflection and consideration during the product development life cycle contributes to some of our online low-quality experiences. She also reveals how her engineering background and love of logic impact how she approaches user experience design. Episode transcript   About Laura Klein Laura fell in love with technology when she saw her first user research session over 20 years ago. Since then, she's worked as an engineer, user experience designer, and product manager in Silicon Valley for companies of all sizes. She's written two books for product managers, designers, and entrepreneurs, Build Better Products (Rosenfeld Media '16) and UX for Lean Startups (O'Reilly Media '13), and she's a frequent speaker at tech conferences, including SXSW, Lean Startup Conference, and Mind the Product. She is currently Principal at Users Know, a UX design consultancy, and works as a coach and adviser to product teams and startups.   Resources Laura Klein's Website Build Better Products: A Modern Approach to Building Successful User-Centered Products by Laura Klein UX for Lean Startups by Laura Klein What is Wrong with UX Podcast   People and Topics Laura Talks About Kate Rudder How to Build a Task Flow How to Build a Task Flow Part 2: Combining Modules   Follow Laura Klein on Social Media Twitter

Laura Klein, author of "Build Better Products" and "UX for Lean Startups" is going to be talking about the vital role that UX design plays in modern Product Management.Get the FREE Product Book here

In this episode, I talk to Tom Dunlop, Founder and CEO of Summize. We discuss his journey from representing Team GB in badminton and getting into sports agency, to working as an in-house lawyer for fast-growth tech companies and founding Summize. We explore how legal tech vendors can succeed by leveraging the 1% principle to focus on delivering simple, yet high-value solutions that can deliver significant benefits for their customers. Topics of discussion The importance and benefits of automated contract summaries From European No. 1 badminton player to legal tech founder Bringing a sports mentality into professional life Series A and the importance of securing finance Advice for lawyers wanting to get into legal tech Why being a creative lawyer can unlock career opportunities Using video walkthroughs to humanise contract negotiation Key factors currently impacting in-house legal teams Analysis paralysis caused by a crowded legal tech market How to remove friction when selling legal technology Key factors when onboarding new customers The future of legal tech post-pandemic The deconstruction of one-stop-shop platforms

Laura Klein reflects on the lessons learned from over 20 years of working in and consulting to Silicon Valley tech startups, including…   What things need to be in place to maximise the value of lean UX? Why do organisations either not do or resist user research? How did Laura's time working with Eric Ries at IMVU shape her thinking?    Who is Laura Klein?   Laura is the Principal of Users Know and one of the most well known personalities in the worlds of UX and product. She has worked as a UX designer, product leader and engineer. Laura is the author of “UX for Lean Startups” and “Build Better Products” and the co-host of the podcast “What Is Wrong With UX”. Both of her books have had a profound impact on the way that product people go about creating value for users and their organisations.   ======   Find Laura here:   LinkedIn: https://www.linkedin.com/in/lauraklein2/ Website: https://www.usersknow.com/ Blog: https://www.usersknow.com/blog Medium: https://medium.com/@lauraklein Twitter: https://twitter.com/lauraklein   Listen to Laura's podcast - What Is Wrong With UX:  https://www.usersknow.com/podcast   Treat yourself to a copy of Laura's books…   Build Better Products: A Modern Approach to Building Successful User-Centred Products https://bit.ly/3ssmLOP   UX for Lean Startups: Faster, Smarter User Experience Research and Design https://amzn.to/3dQCnHC   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

In this episode we host Laura Klein who is an expert in user research. Laura is the Principal at Users Know, and has over two decades of experience in user research. She is the author of several books including Build Better Products, and UX for Lean Startups. Additionally, Laura co-hosts the podcast, “What’s Wrong with UX?” In this episode we talk about some tips to do effective research and discuss how to balance product vision with feedback. usersknow.com awh.net

Today's guest is Jeff Gothelf. Jeff works as a coach, speaker, author & consultant to help organizations build better products and executives build the cultures that build better products. After his rock band prospects and ambitions faded away, Jeff's first job out of college was in the circus. That's right, clowns, the human cannonball, trapeze artists, the whole bit. Jeff worked as an audio engineer for the circus but soon realized a life in the circus wasn't the life for him. After leaving the circus, he transitioned to working as a designer for some of the first companies to use the internet as a new communication, sales and service channel. Having worked at early internet firms like America Online (AOL) and iXL he saw first-hand the potential this new way of communicating had to transform how we lived, worked and transacted. However, much of the work he was doing was focused on getting software shipped to market with little concern for how well these products and services met the needs of our customers and users. He knew there had to be a better way. So, Jeff decided to go out on his own and become an independent consultant to large organizations struggling with their digital transformation, increasing their agility and integrating good product management and User Experience practices into their ways of working. In this interview, he get into how Jeff has adjusted to the pandemic living in Barcelona, his time in the circus, the importance of quality product development and user experience in today's digital age, and his new book Forever Employable. Timestamps 00:03:05 Adjusting to the pandemic living in Barcelona 00:11:50 Growing up in Israel 00:18:15 College days & Mass Communication 00:24:55 Working in the circus 00:31:31 Biggest takeaways from working in the circus 00:33:09 Transitioning to the corporate world during the dot com bubble 00:37:36 Passion for product development and user experience 00:43:07 Starting his own venture 00:44:18 His book "Forever Employable" 00:48:08 Why learning and humility are in short supply 00:52:20 His driving force 00:53:12 Parting advice on career development

Nobody rants quite like Laura Klein. Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. She’s author of Build Better Products: a [...] Read more » The post Build Better Products – Laura Klein on The Product Experience appeared first on Mind the Product.

We all think we know everything there is to know about our customers, but data shows that we often know a surprising little amount about who our customers really are. We tend to get complacent and continue building for the personas that we think use our product, but is there a better way? We talk with Laura Klein, author of UX for Lean Startups and Build Better Products, about methods for better user research practices we can all start doing today. BIG NEWS We've officially launched the Rocketship Premium Podcast feed! Join today for $5/month or $40 annually, and get access to exclusive bonus shows of Rocketship, previews of new seasons, and an ad free version of every episode of the podcast. Check it out today by clicking here. This episode is brought to you by Gusto, making payroll, benefits, and HR easy for modern small businesses. Rocketship listeners get three months free at gusto.com/rocketship. This episode is brought to you by Logi Analytics, which is offering 5 free reports – from analysts like Gartner and Dresner – to help you navigate the BI landscape. Visit logianalytics.com/rocketship to claim your free reports today. This episode is also brought to you by DigitalOcean, the cloud platform that makes it easy for startups to launch high-performance modern apps and websites. Learn more about DigitalOcean and apply for Hatch at do.co/rocketship. Rocketship is brought to you by The Podglomerate. Learn more about your ad choices. Visit megaphone.fm/adchoices

Phil’s guest on this episode of the IT Career Energizer podcast is Laura Klein. Laura has been an engineer, designer and product manager helping companies of all sizes learn about their users so that they can build products people enjoy using. She’s author of the books “Build Better Products” and “UX for Lean Startups” as well as co-host of the podcast “What Is Wrong With UX”. In this episode, Phil and Laura talk about the differences between job security and career security. And they discuss the importance of research and preparation as well as the growing emphasis on ethics within the industry. Laura also tells us why she is more excited about the potential of Augmented Reality than Virtual Reality.   KEY TAKEAWAYS: (2.42) TOP CAREER TIP The thing that Laura found to be really interesting and important is that there is no job security. Your job can fire you at any time, the company can go out of business at any time and so forth. Laura talks about having career security rather than job security and how you can continue to be employable. Don’t be than reliant on one job forever.   (5.11) WORST CAREER MOMENT Laura says that her first public talk in tech was a disaster. And this was in front of three hundred people. She had thought that giving a talk would be easy and similar to giving a high school talk but it was totally different. She hadn’t done enough research into what other conference talks were like. But Laura learnt from the experience and in particular to do research. She also started doing talks at much smaller venues such as meetups and hackathons.   (8.51) CAREER HIGHLIGHT Laura tells Phil how excited she was at writing and publishing two books which she’s very proud of. However Laura says that, in contrast with her worst moment, she had the opportunity to give a talk to thousands of people at Davy Symphony Hall in San Francisco. This time the talk went very well.   (10.00) THE FUTURE OF CAREERS IN I.T Laura says that she believes we’re in a bubble which is likely to deflate a bit. She thinks there will be some painful shake outs. However she is excited about technology being made easier for everybody in a more accessible way. And she’s also excited about Augmented Reality rather than Virtual Reality. Laura is pleased that there is now a greater focus on ethics within the industry.   (12.31) THE REVEAL What first attracted you to a career in I.T.? – Laura says it was initially simply a way to make money. What’s the best career advice you received? – Focus on career security not job security. What’s the worst career advice you received? – Laura was advised not to become a technology recruiter by someone who didn’t know anything about it. What would you do if you started your career now? – Laura says that she would have stuck with engineering a little longer. What are your current career objectives? – To figure out what she wants the next few years of her career to be. She’s reviewing her career and looking at how to switch up to something new. What’s your number one non-technical skill? – Writing. Laura says that there is nothing she has done or learned to do that is more effective at getting me jobs and well-known, all of which happened because I wrote stuff down. How do you keep your own career energized? – Laura has a podcast, “What is wrong with UX”. More people know Laura from the podcast than the books and the writing. What do you do away from technology? – Laura says that she has a hobby solving extremely hard puzzles for fun and sometimes in competitions.   (18.17) FINAL CAREER TIP Laura says that you shouldn’t take career advice from people like her. However she clarifies this by explaining that you should look to take career advice from people who have worked for the type of organisation that you’re interested in working for. Find people like you want to be in two to three years.   BEST MOMENTS (8.42) – Laura - “All of the things we do in design and research all of the time, apply them to the rest of your career” (13.21) – Laura - “Focus on career security not job security” (18.48) – Laura - “Find people like you want to be in two to three years”   ABOUT THE HOST – PHIL BURGESS Phil Burgess is an independent IT consultant who has spent the last 20 years helping organisations to design, develop and implement software solutions. Phil has always had an interest in helping others to develop and advance their careers. And in 2017 Phil started the I.T. Career Energizer podcast to try to help as many people as possible to learn from the career advice and experiences of those that have been, and still are, on that same career journey.   CONTACT THE HOST – PHIL BURGESS Phil can be contacted through the following Social Media platforms: Twitter: https://twitter.com/philtechcareer LinkedIn: https://uk.linkedin.com/in/philburgess Facebook: https://facebook.com/philtechcareer Instagram: https://instagram.com/philtechcareer Website: https://itcareerenergizer.com/contact Phil is also reachable by email at phil@itcareerenergizer.com and via the podcast’s website, https://itcareerenergizer.com Join the I.T. Career Energizer Community on Facebook - https://www.facebook.com/groups/ITCareerEnergizer   ABOUT THE GUEST – LAURA KLEIN Laura Klein has been an engineer, designer and product manager helping companies of all sizes learn about their users so that they can build products people enjoy using.She’s author of the books “Build Better Products” and “UX for Lean Startups” as well as co-host of the podcast “What Is Wrong With UX”.   CONTACT THE GUEST – LAURA KLEIN Laura Klein can be contacted through the following Social Media platforms: Twitter: https://www.twitter.com/lauraklein LinkedIn: https://www.linkedin.com/in/lauraklein2 Website: https://usersknow.com

Welcome to another episode of “Making Friends With…” - a special series where the Tech for Good Live team sit down for an in-depth interview with someone who is doing exceptional work in the tech industry. In this episode, Jonny and Fay chat with Laura Klein, Principal at Users Know & Author of UX for Lean Startups and Build Better Products. Laura also hosts the What is Wrong with UX podcast. We talk about UX, and how to actually build products that work, and chat about all things Silicon Valley. We hope you enjoy the episode. Please drop us a review on iTunes, and if you’d like to hear more interviews and conversations like this, let us know who you’d recommend we interview. Send thoughts, suggestions and feedback on Twitter @techforgoodlive.

Laura Klein is the VP of Product at Business Talent Group, and the author of two books, UX for Lean Startups and Build Better Products. This week on the Product Science Podcast, we talk about her approach to working with an organization to develop a research-oriented mindset and how to avoid building to unnecessary or extraneous requirements. Read the show notes for this episode to learn more.

Today Thibault and I sat down to discuss customer empathy and how organizations and teams can use a customer empathy framework to build better products.

Welcome to episode #22 of IoT Product Leadership, a podcast featuring in-depth conversations with product leaders on what it takes to build great IoT products. I’m your host, Daniel Elizalde.     I’m very excited about this episode. My guest today is Teresa Torres. Teresa is a Product Discovery Coach helping companies establish proficient discovery practices.     I’ve known Teresa for many years and I consider her one of the top thought leaders in the Product space. In this episode, we talk about the importance of adopting a continuing discovery practice when building your IoT products.    This is an episode that no IoT Product Leader should miss.      About Teresa Torres:    Teresa Torres is a product discovery coach who helps product teams develop strong continuous discovery habits (a regular cadence of customer interviews, rapid prototyping, and assumption tests) and develop the critical thinking required to justify product decisions with these research activities.    Her work with clients is designed to improve the quality and speed of product decisions to ensure that companies are getting the most out of their product development efforts.   As a coach, Teresa helps  • Team leaders identify and remove organizational barriers to adopting continuous discovery practices • Product teams work collaboratively to make better product decisions • Individuals develop the skills necessary to implement a modern product discovery approach   Prior to working as a coach, Teresa was Vice President of Products at AfterCollege, an Internet startup that helps college students find their first job. She was CEO of Affinity Circles, an online community provider for university alumni associations and a social recruiting service used by Fortune 500 companies. She also held product and design roles at Become.com and HighWire Press.   Teresa has spoken at industry conferences including the Lean Startup Conference (San Francisco, CA), the Product Management Festival (Zurich, Switzerland), the Startup Product Summit (San Francisco, CA), Front (Salt Lake City, UT), Productized (Lisbon, Portugal), and SXSW (Austin, TX) on product management best practices. She was a workshop instructor at Mind the Product (San Francisco) and will be speaking at Mind the Product London this fall. She is the author of the product management blog www.ProductTalk.org and writes a column for Inc.com.    Teresa has a BS in Symbolic Systems from Stanford University and an MS in Learning and Organizational Change from Northwestern University.      Topics we discuss in this episode:   Teresa shares her background and about Product Talk. What Continuous Product Discovery is. How Product Leaders get buy-in from their company to invest in discovery. Incorporating rapid prototyping in discovery, considering the complexity of IoT solutions. Teresa’s 6 principles for effective product discovery: Start with empathy for your audience  Explore the problem space indefinitely  Map your way to clarity  Use theory as inspiration  Co-create solutions that meet the unique needs of your audience  Surface and test underlying assumptions  Advice for Product Leaders who are new at developing IoT solutions.   To learn more about Teresa and Product Talk: Product Talk Product Talk Academy Teresa on LinkedIn On Twitter @ttorres  

Welcome to Episode 16. On today’s episode, I sat down and had a chat with Nathan Resnick the co-founder of Sourcify. They are an automated sourcing platform that provides a straightforward way to source products from overseas factories. You get pre-vetted factories, real-time messaging with suppliers, product specification tools, and a team of dedicated sourcing experts to make running your production needs through Sourcify simple, reliable, and safe. Matching your product with the right overseas factory is their specialty. They really take pride in helping their customers build better products while increasing margins that allow their brands grow beyond the original vision. See acast.com/privacy for privacy and opt-out information.

Panel: Charles Max Wood Nader Dabit Cory House Kent C Dodds Special Guests: David Atchley In this episode of React Round Up, the panel discuss breaking up with higher-order components with David Atchley. David has been doing software development for 24 years now and has worked mostly in web development. He has worked at many places from start-ups to large companies and does client work currently for Tandem.ly. They talk about what higher-order components and render props are and when you would want to use them to help you in your code. They also touch on overuse and misuse of applications and coding tools and the difference between using render props and HOCs. In particular, we dive pretty deep on: David intro What are higher-order components? What are render props? Higher-order components are patterned after higher-order functions Connect from React Redux React What are the use cases for higher-order components? Redux Would you suggest writing a render prop instead in certain situations? Deciding to use a HOC or a render prop depends on the situation Think critically about the applications you are using Kent’s Advanced React Component Patterns Egghead Course Difference between render props and HOCs Build an HOC out of a render prop if you want to share code Context API from React Concern with new Context API Problem with overuse How do you help people avoid overuse and misuse? Unstated library by James Kyle Start developing code at the local level React Native And much, much more! Links: Tandem.ly React Redux Kent’s Egghead Course Context API from React Unstated library by James Kyle React Native David’s GitHub @Tuxz0r Tandem.ly Medium Picks: Charles I’d Pay You $500,000 a Year, but You Can’t Do the Work by Shelly Palmer Liars by Glenn Beck Cory CodeSandbox Live Babel repl React Cheat Sheet Fluent Conf Nader Shoe Dog by Phil Knight Nader’s Blog Post Kent Answers to common questions about render props blog post React’s new Context API blog post React Composer Brandon Sanderson CodeSandbox Live David React, Inline Functions, and Performance by Ryan Florence Build Better Products by Laura Klein

Panel: Charles Max Wood Nader Dabit Cory House Kent C Dodds Special Guests: David Atchley In this episode of React Round Up, the panel discuss breaking up with higher-order components with David Atchley. David has been doing software development for 24 years now and has worked mostly in web development. He has worked at many places from start-ups to large companies and does client work currently for Tandem.ly. They talk about what higher-order components and render props are and when you would want to use them to help you in your code. They also touch on overuse and misuse of applications and coding tools and the difference between using render props and HOCs. In particular, we dive pretty deep on: David intro What are higher-order components? What are render props? Higher-order components are patterned after higher-order functions Connect from React Redux React What are the use cases for higher-order components? Redux Would you suggest writing a render prop instead in certain situations? Deciding to use a HOC or a render prop depends on the situation Think critically about the applications you are using Kent’s Advanced React Component Patterns Egghead Course Difference between render props and HOCs Build an HOC out of a render prop if you want to share code Context API from React Concern with new Context API Problem with overuse How do you help people avoid overuse and misuse? Unstated library by James Kyle Start developing code at the local level React Native And much, much more! Links: Tandem.ly React Redux Kent’s Egghead Course Context API from React Unstated library by James Kyle React Native David’s GitHub @Tuxz0r Tandem.ly Medium Picks: Charles I’d Pay You $500,000 a Year, but You Can’t Do the Work by Shelly Palmer Liars by Glenn Beck Cory CodeSandbox Live Babel repl React Cheat Sheet Fluent Conf Nader Shoe Dog by Phil Knight Nader’s Blog Post Kent Answers to common questions about render props blog post React’s new Context API blog post React Composer Brandon Sanderson CodeSandbox Live David React, Inline Functions, and Performance by Ryan Florence Build Better Products by Laura Klein

Episode 12 of the Modern Agile Show features an interview with Lean Startup/UX guru, Laura Klein, author of Build Better Products: A Modern Approach to Building Successful User-Centered Products. Learn how her work maps to Modern Agile, User Maps and how Laura writes books on a treadmill!

Scott Showalter is building the right stuff with design thinking. Show Notes: Design thinking Book: Lean UX by Jeff Gothelf and Josh Seiden "Agree to Disagree" comic, where two people observe the same thing, and are both correct from their point of view. I don't know if this is the exact comic Scott was referring to, but you get the idea. Marvel, a prototyping app Book: Build Better Products by Laura Kline Book: Lean UX for Startups Meetups: Columbus, Ann Arbor, Toledo (NW Ohio)  ScottShowalter.com Scott Showalter is on Twitter Want to be on the next episode? You can! All you need is the willingness to talk about something technical. Theme music is "Crosscutting Concerns" by The Dirty Truckers, check out their music on Amazon or iTunes.

This week's special guest is Laura Klein, author of the new book, "Build Better Products." We discuss the evolving role of Product Managers, and how they intersect, overlap, and compliment what User Experience Designers do.

In this Focus Forty episode of The Design Your Thinking Podcast, I talk to Laura Klein who is a UX Designer, Product Manager and the author of Build Better Products and UX for Lean Startups. Who is Laura Klein? Laura fell in love with technology when she saw her first user research session over 20 […]The post DYT 043 : User Research to Build Better Products | Laura Klein appeared first on .

In this episode, Kate and Laura discuss a tool and process for tracking the things you believe and getting better at predicting. The tool, predictably, is from Build Better Products. Which you should have bought by now, but if you haven't, there's still time! Build Better Products: A Modern Approach to Building Successful User-Centered Products $39.00 By Laura Klein Drink Pairing: Bloody Marys

Laura Klein got involved with lean startup at the very beginning and "on accident." With decades of experience in user design she was working with Eric Ries about five years ago when he came out with "The Lean Startup. Now Laura applies those same methodologies to her current work helping corporations manage and understand valuable user insights as they steer innovation. Laura published her first book, "UX for Lean Startups" in 2013 and her second, "Build Better Products," was published earlier this year. With practical and tangible instructions, this book can be an extremely helpful "handbook" for the corporate teams making successful products that are centered on users' needs. Find a sample chapter at uxmatters.com For information regarding your data privacy, visit acast.com/privacy

In this episode, Kate and Laura plug their new book, Build Better Products, by discussing how the User Map was created. Surprise! It involves design thinking and sketching.  Drink Pairing: Irish Coffee (this is a long one. you'll need the caffeine.) Music: The Future Soon by Jonathan Coulton User Map Template: Get the Book! Build Better Products: A Modern Approach to Building Successful User-Centered Products $35.73 By Laura Klein

Laura shared her expertise on how to build better products.

A Q&A with Product Expert Laura Klein When: Thursday, September 15th at 10am PT / 1pm ET. Featuring: Laura Klein, Principal at Users Know Most companies trying to incorporate Lean Startup into their product development process run into similar issues. There’s the question of where good design, user research, and product management fit into the Build, Measure, Learn loop. There’s the challenge of building something people love while shipping code 50 times a day. How do you build something great today while also planning for what to build tomorrow? And should you focus on user acquisition or making your current users happy? Bring your questions, problems, and frustrations to this webcast with product expert Laura Klein. She’ll help you figure out how to create a user-centered, data-informed product cycle that lets you build, measure, and learn more effectively. Moderated by Phil Dillard, Lean Startup Co. Faculty

Laura Klein has spent 20 years as an engineer, product manager and designer in Silicon Valley. Her goal is to help startups learn about their customers so that they can build better products faster. She is the author of UX for Lean Startups and Voice Interface Design, and her new book, Build Better Products is coming out later this year. Growth Hacking course for free at https://www.growthhackingpodcast.com/freecourse For more information and resources, visit https://www.growthhackingpodcast.com

It happens all too often: a beautifully designed product ends up loved and used by only few dozen people. Laura Klein talks with Lou about how UX designers and product managers can borrow ideas from growth hacking to grow a bigger base of users for the products they make. See a sneak peek into her upcoming book, Build Better Products: http://rfld.me/1LyJ91k

From NYC, Jeff Gothelf joins us to chat about product development practices and his book Lean UX.  Keeping the customer at the center of the process helps you base product decisions on behavioral data instead of just intuition.  post by smokinghotcoffee

From NYC, Jeff Gothelf joins us to chat about product development practices and his book Lean UX.  Keeping the customer at the center of the process helps you base product decisions on behavioral data instead of just intuition.  post by smokinghotcoffee

Clara Shih is the author of The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff. She is the creator of Faceconnector, the first business app on Facebook. Clara joined salesforce.com in 2006 and is responsible for Social Networking Alliances and Product Strategy. Previously, she was the product line director of AppExchange, a marketplace for business SaaS applications. Clara has worked at Google and Microsoft, and has degrees from Stanford and Oxford. She is a frequently invited speaker to social media conferences worldwide.

Clara Shih is the author of The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff. She is the creator of Faceconnector, the first business app on Facebook. Clara joined salesforce.com in 2006 and is responsible for Social Networking Alliances and Product Strategy. Previously, she was the product line director of AppExchange, a marketplace for business SaaS applications. Clara has worked at Google and Microsoft, and has degrees from Stanford and Oxford. She is a frequently invited speaker to social media conferences worldwide.