Podcasts about human centric

In this episode of Mick Unplugged, we dive into the dynamic world of work, technology, and culture with the visionary Josh Drean. Join host Mick Hunt as he uncovers Josh's journey from building a startup out of the Harvard Innovation Labs to pioneering sentiment analysis and exploring how emerging technologies like AI can revolutionize the workplace. Together, they explore how companies can harness AI and other technologies to enhance employee experience, culture, and productivity. With a focus on thriving at work, they discuss the modern workforce's demand for purpose, respect, and autonomy. Whether you're curious about the Work3 Institute, the future of AI in the workplace, or learning how to unlock your team's full potential, this episode is packed with insights to inspire change and innovation in your organization. Tune in for a conversation that's as deep as it is engaging, with practical tips and visionary ideas to help shape the future of work. Takeaways: Understanding the true value of culture: It's not just policies but a felt experience that empowers and motivates employees. The synergy of AI and humanity: How balancing technological advances with human-centric approaches can revolutionize workplace productivity and satisfaction. The future demands adaptability: Traditional work models are becoming obsolete, and businesses must evolve to meet modern expectations of transparency, autonomy, and purpose. Sound Bites: "Leaders don't lead businesses, they lead their culture. And it’s the culture that truly drives success." "The future belongs to those who combine AI and humanity to create a dynamic workplace solution." "When Great Resignation 2.0 hits, companies not focusing on employee experience today might be left behind tomorrow." Quote by Mick: "Motivation gets an employee to sign on the dotted line; inspiration is what brings them back day after day." Connect & Discover Josh LinkedIn: https://www.linkedin.com/in/joshdrean/ Instagram: https://www.instagram.com/joshdrean/ Tik Tok: https://www.tiktok.com/@joshdrean Youtube: https://www.youtube.com/results?search_query=josh+drean Books and Articles: Employment is Dead: How Disruptive Technology is Revolutionizing the Way We Work FOLLOW MICK ON:Instagram: https://www.instagram.com/mickunplugged/ Facebook: https://www.facebook.com/mickunplugged/ YouTube: https://www.youtube.com/@mickunplugged Linkedin: https://www.linkedin.com/in/mickhunt/Website: https://www.mickhuntofficial.com Apple: https://podcasts.apple.com/us/podcast/mick-unplugged/ See omnystudio.com/listener for privacy information.

　日本プルーフポイント株式会社は3月18日、Azureを基盤に Human-Centricサイバーセキュリティを強化するグローバルな戦略的提携をマイクロソフトと締結したと発表した。

This is part of the return to humanistic values in the workplace to emphasize why people, not projects or processes, drive organization success. - Mike Horne  In this episode of the People Dividend podcast, host Mike Horn discusses the importance of human centric leadership in today's evolving workplace. He emphasizes the need for leaders to embrace humanistic values, build community, and prioritize employee engagement to unlock the 'people dividend'—the benefits gained from investing in people. The conversation covers the evolution of work, the significance of teamwork, and the preparation required for the future of work, highlighting that people, not projects, drive organizational success.   Key Points: Human-centric leadership is essential for unlocking employee potential. Investing in people leads to greater engagement and productivity. The people dividend can drive competitive advantages in the modern workplace.   Resources:  Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor  Instagram: https://www.instagram.com/mikehorneauthor/,  LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/,  Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike     Hashtags #peopledividendpodcast #podcastepisode #podcastrecommendations, #FutureOfWork, #GigEconomy, #RemoteWork, #AIManagement, #AIRevolution, #WorkplaceEvolution, #Leadership, #CareerGrowth, #AIImpact, #WorkforceTransformation  

Written by Sid Majumdar and narrated by Gayle Crew. This document examines how human-centric workplace designs are reshaping office environments in India and globally.

In this episode of Better Buildings for Humans, host Joe Menchefski welcomes Jenna Mikus, founder of the Eudae Group, to explore the power of eudaemonic design—a transformative approach that moves beyond human-centric design to create spaces that foster true human flourishing.Jenna shares her unconventional journey from engineering and business strategy to pioneering research in sustainable design and well-being science. She dives into how adaptive comfort theory, smart building strategies, and self-determination theory shape environments that empower occupants, improve mental and physical health, and elevate daily experiences.From designing cancer centers and neurodivergent-friendly schools to advocating for pragmatic futurists in the design process, Jenna offers a fresh perspective on how architecture can truly support our best selves.This episode is a must-listen for architects, designers, and anyone passionate about creating spaces that inspire and uplift. Don't miss it!More About Jenna MikusDr Jenna Mikus is the Founder and Managing Partner of the Eudae Group, which advises clients on organizational and spatial (both physical and digital) transformational change relating to built environments curated for health and wellbeing. Her clients have included commercial office owners, operators, and tenants as well as military, government, healthcare, higher education, aged care, and more on a global scale, with particular emphasis on the US, Canada, the UK, and Australia. As an advocate for bridging industry practice with academic theory/research, Jenna is also a Visiting Fellow with QUT's Centre for Decent Work & Industry, an Honorary Fellow with the Centre for Conscious Design, a former Health Equity and current Research Advisor for the International WELL Building Institute, and a contributor to Harvard University's Human Flourishing Program's Flourishing at Work Interest Group. Jenna leverages her education across engineering, architecture, and design with her depth and breadth of work experience relating to strategy, change management, and design thinking to encourage multidisciplinary cross-pollination in theory and practice and to guide the creation/curation of intelligent, sustainable, and flourishing environments for all.CONTACT:https://www.linkedin.com/in/jennamikus/?originalSubdomain=au https://x.com/jennamikus https://research.qut.edu.au/designlab/team/jenna-mikus/ Where To Find Us:https://bbfhpod.advancedglazings.com/www.advancedglazings.comhttps://www.linkedin.com/company/better-buildings-for-humans-podcastwww.linkedin.com/in/advanced-glazings-ltd-848b4625https://twitter.com/bbfhpodhttps://twitter.com/Solera_Daylighthttps://www.instagram.com/bbfhpod/https://www.instagram.com/advancedglazingsltdhttps://www.facebook.com/AdvancedGlazingsltd

In this conversation, Ömer emphasizes the importance of a human-centric approach that prioritizes creativity, joy, and connection over mere revenue generation. He highlights the challenges faced by the industry, including the pressure on developers and marketers, and advocates for a shift back to the core values of gaming. The monologue also touches on the need for collaboration, well-being, and redefining success in the gaming world.Get our MERCH NOW: 25gamers.com/shopThis is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously.Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ömer Yakabagi⁠https://www.linkedin.com/in/omerya/Podcast: Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-2um8eguhf-c~H9idcxM271mnPzdWbipgChapters00:00 The Human-Centric Approach to Mobile Gaming06:01 Challenges in the Mobile Gaming Industry13:13 Rekindling Creativity and Joy in Gaming20:05 The Future of Mobile Gaming: A Call to Action---------------------------------------Matej LancaricUser Acquisition & Creatives Consultant⁠https://lancaric.meFelix BrabergAd monetization consultant⁠https://www.felixbraberg.comJakub RemiarGame design consultant⁠https://www.linkedin.com/in/jakubremiar---------------------------------------TakeawaysMobile gaming should prioritize creativity and fun.The industry faces challenges due to aggressive startup culture.Work-life balance is essential for developers and marketers.Creativity is often stifled by revenue-focused pressures.Human connection is vital in gaming experiences.Industry events foster community and collaboration.Investing in well-being can enhance creativity.We need to celebrate the joy of gaming.The focus should shift back to storytelling in marketing.Support and connection within the industry are crucial.---------------------------------------Please share the podcast with your industry friends, dogs & cats. Especially cats! They love it!Hit the Subscribe button on YouTube, Spotify, and Apple!Please share feedback and comments - matej@lancaric.me---------------------------------------If you are interested in getting UA tips every week on Monday, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lancaric.substack.com⁠⁠⁠⁠⁠⁠ & sign up for the Brutally Honest newsletter by Matej LancaricLatest article - https://open.substack.com/pub/lancaric/p/match-3d-ua-playbook-real-data-inside?r=7qqaf&utm_campaign=post&utm_medium=web&showWelcomeOnShare=trueDo you have UA questions nobody can answer? Ask ⁠⁠⁠⁠⁠⁠⁠⁠Matej AI⁠⁠⁠⁠⁠⁠ - the First UA AI in the gaming industry! https://lancaric.me/matej-aiFelix Latest Article - https://www.felixbraberg.com/post/the-end-of-gam-and-admob-placement-refreshes

TradeWinds' Sandra Boga interviews professor Rafet Emek Kurt, director of the Maritime Human Factors Centre at the University of Strathclyde, who warns that accidents could happen in ammonia-fuelled shipping and suggests more needs to be done consider seafarers' cognitive load. Photo: WiseStella

Staying on top of hiring trends is crucial for attracting and retaining top talent in today's competitive market. Understanding what job seekers value, like flexibility, growth opportunities, and a strong workplace culture, can set your company apart. By prioritizing people, fostering inclusivity, and creating meaningful employee experiences, businesses can build stronger teams, drive innovation, and achieve long-term success.In this episode, we're joined by Deborah Bottineau, Managing Director at Robert Half, to discuss the latest insights from their Demand for Skilled Talent Report and how businesses can embrace a human-centric approach to HR and leadership. With over 20 years in the talent solutions industry, Deborah shares her expertise on fostering thriving workplaces, building meaningful connections, and preparing for the future of work.Tune in for actionable insights that will help you elevate your hiring strategy and foster a thriving, people-first organization!Chapters0:00 - Intro02:59 - Demand for Skilled Talent Report Findings07:24 - What worker are looking for in a company08:24 - Other hiring trends / the role of technology in hiring11:40 - The Human-Centric approach and role of HR & Leadership21:11 - Career management from a company perspective / mentorship and connection24:25 - What's next for Deborah25:31 - Where to find DeborahConnect with Deborah - https://www.linkedin.com/in/deborah-bottineau-06736513Visit Robert Half's website - https://www.roberthalf.com/ca/enHosted by Hilda Gan - ca.linkedin.com/in/hildagan Visit us at - peoplebrightconsulting.comFollow usLinkedIn - www.linkedin.com/company/pplbrightTwitter - twitter.com/pplbright Facebook - www.facebook.com/pplbrightInstagram - www.instagram.com/pplbright/ Hilda Gan is a sought-after expert on effective HR strategies, work culture enhancement, and employee engagement. Unique among HR consultants, Hilda combines over 25 years of HR expertise with business acumen and business owner experience.People Bright Consulting is an award-winning HR Management Consulting firm that helps leaders of companies build the foundations for successful hiring, healthy and inclusive work culture, and engaged staff. It starts with listening to our clients and finding pragmatic customized business solutions to HR problems.#HRLeadership #HiringTrends #WorkplaceCulture #FutureOfWork

In this episode of Audience 1st, I'm joined by Rob Shavell, co-founder of DeleteMe, to explore the data privacy space and the growing importance of human-centric security. Rob will share his journey from Silicon Valley venture capitalist to privacy entrepreneur and how being a contrarian led him to build one of the leading services in the data removal space. We'll dive into: Why privacy is no longer just a noun but an active set of actions. How AI and automation have transformed cybercrime into a “creative industry” and what it means for security teams. Why it's difficult to quantify the impact of continuous data removal and how security leaders can build a better ROI story. How to overcome employee skepticism and drive adoption of security tools through simplicity and clear communication. We will also discusses the future of privacy, emerging threats like AI-generated deepfakes, and what security practitioners need to do to protect their people in an increasingly hostile digital world.

Join Staffbase SVP & GM of the Americas David Maffei as he sits down with transformational marketing leader Norman Guadagno to explore the pivotal role communication plays in driving successful business transformations. From aligning teams across sales and marketing to embracing AI as a communication tool, Norman shares actionable strategies and lessons from his transformative work at companies like Mimecast and Carbonite. This episode dives into the complexity of organizational change, the importance of trust and transparency, and how storytelling can drive alignment and engagement. Whether you're navigating a business transformation or adapting to the evolving landscape of AI-driven communication, this conversation is packed with insights to inspire action.

Episode #143. Today's topic is a technical and leadership skill exploring building and leading brands with soul, which doesn't just arise from the company strategy or tactical execution but from the passion, love, and responsibility of the leaders and people in the business.   Abby's guest who is passionate about this topic and author of ‘Building Brands With Soul' is Siew Ting Foo. An impactful and influential marketing leader, Siew Ting is named consecutively, six times as Asia's most purposeful and influential CMO, and named Asia and China's top woman leader, having worked on brands including Unilever, Mars, Diageo, Fonterra and most recently, HP.   In this episode, Siew Ting shares her definition and characteristics of brands with soul and why it's important, the five pillars, human-centric leadership, global brands to local markets and how she connects to her team through ‘Friday emails'.  Plus Siew Ting's career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and introduction to ‘building brands with soul'  00:03:45 The Five Pillars of Brands with Soul   00:05:13 Writing the Book for future leaders   00:06:29 Why is Human Centricity important   00:09:15 Siew Ting's Personal Discovery and Purpose  00:11:00 First 100 Days Framework   00:15:21 How to Create Global Brands with Local Soul   00:19:49 Building Internal Belief  00:22:27 Authentic Leadership through Friday Emails   00:25:51 Personal Career Highs and Lows  00:27:36 Advice for Future Marketers     Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Siew Ting Foo | LinkedIn    The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com   

Our guest this episode is Kishor Khankari, talking about thermal comfort, IEQ, and CFD as an essential design tool. If you enjoy this episode, share it with friends and give us a review, it helps more than you know. In this episode, we discuss: How good IEQ is a right! How temperature is a poor […]

In this episode of Getting to Aha!, host Darshan Mehta chats with Gregorio Uglioni, a renowned CX expert and three-time bestselling author, about the transformative power of human-centric business strategies in an AI-driven world. They delve into the importance of time as our most valuable currency, creating emotional connections and balancing technology with human touchpoints, to enhance customer experiences. Discover how qualitative insights and active listening can drive meaningful organizational change, fostering deeper connections with customers and employees.

Embracing human-centric leadership, cultural intelligence, and authentic self-expression are the key ingredients to a successful company. Lori Adams-Brown, a global talent development director, podcast host, and advocate for women in leadership, is here today to share her insights on the unique perspectives women bring to leadership, the importance of a global mindset, and how to cultivate inclusive, human-centric leadership in today's world. Lori also offers advice on how women can overcome self-doubt and step into their power. This week's episode 155 of How Women Inspire Podcast is about cultivating inclusive, human-centric leadership! In this episode of How Women Inspire Podcast, Lori Adams-Brown is sharing the importance of cultural intelligence in navigating global teams and actionable steps you can take right now to overcome self-doubt. Lori Adams-Brown is a combination of international speaker, business executive, podcaster, and relief and development expert. She hosts the popular podcast A World of Difference, celebrating humanity's unique differences and encouraging us all to make a difference around the world.  She worked in disaster relief in the 2004 Indonesian tsunami, where she consulted with the UN coordination efforts, and she has spoken to audiences in Singapore, Indonesia, Brunei, Thailand, Malaysia, Venezuela, and around the U.S.  Lori speaks 6 languages, and brings a rare multicultural perspective into her speaking, training, coaching, and business consulting. She serves on the board of Justice Revival and volunteers to help resettle Afghan refugees in the SF Bay Area. Some of the talking points Julie and Lori go over in this episode include:The impact of global experiences on leadership and the importance of diversity in decision-making.How companies with diverse teams generate higher revenue and make better decisions.Challenges women face in leadership, including self-doubt and the likability trap.The long-term impact of leadership and the importance of leaving a positive legacy.Thank you for listening! If you enjoyed this episode, take a screenshot of the episode to post in your stories and tag me!  And don't forget to follow, rate, and review the podcast and tell me your key takeaways!Learn more about How Women Inspire at https://www.howwomenlead.com/podcast CONNECT WITH LORI ADAMS-BROWN:WebsiteA World of Difference podcastLinkedInCONNECT WITH JULIE CASTRO ABRAMS:LinkedIn - JulieHow Women LeadHow Women InvestHow Women GiveInstagram - HWLLinkedIn - HWLFacebook - HWL

This conversation explores the impact of lighting on human health. Kevin Houser, Professor at Oregon State University and Lead Engineer at the Pacifica Northwest National Laboratory (PNNL), discusses how circadian lighting and human-centric design influence well-being, the latest research on non-visual responses to light, and the industry's challenge in balancing scientific rigor with practical application. The conversation also addresses the risks of over-quantifying lighting metrics too soon and the need for continued research and adaptation. Two big takeaways: Human-centric lighting is more than a marketing term – It has real implications for well-being, but the industry must be careful not to over-promise or oversimplify its effects. We're still in the early stages of understanding circadian lighting – While there are provisional recommendations for lighting design, ongoing research and practical application will determine how effective these strategies really are. The Key topics are: The evolution of human-centric lighting and its ties to circadian rhythms The science behind non-visual responses to light and their effect on human health The role of the intrinsically photosensitive retinal ganglion cell (ipRGC) in regulating circadian rhythms The challenge of applying lab-based research findings to real-world architectural lighting The fine line between scientific accuracy and marketing buzzwords in the lighting industry The future of human-centric lighting, including emerging standards and recommendations The need for continued refinement of provisional lighting guidelines This episode is brought to you by Nightingale Lighting, a brand that designs lighting solutions beyond expectations in healthcare environments. Learn more at nightingalelighting.com/discover.

What if cybersecurity was more than just tech—what if it was about the people it serves? In this episode, Edna Conway, Founder and CEO of EMC Advisors, shares her incredible journey from law to cybersecurity and explores the human element often overlooked in technology.  Recorded live at InfoSec Nashville 2024, Edna discusses the intersection of innovation and tradition, the critical role of accuracy in AI, and her vision for cybersecurity's future. From anomaly detection to the wisdom of creating "enclaves," her insights remind us that tech is here to serve people, not the other way around.   Impactful Moments: 00:00 – Introduction 01:22 – Keynote insights: Innovation meets tradition 02:39 – From prosecutor to cybersecurity leader 07:00 – Human-first approach to AI and security 11:40 – LLMs in cybersecurity: opportunities and accuracy 16:34 – Balancing risk with AI use in business 23:06 – Bringing diverse talent into cybersecurity 32:30 – Advice on leadership and collaboration   Links: Connect with our guest, Edna Conway: https://www.linkedin.com/in/ednaconway/ Learn more about ISSA Middle TN here: https://issamidtn.org/ Check out our upcoming events: https://www.hackervalley.com/livestreams Join our creative mastermind and stand out as a cybersecurity professional: https://www.patreon.com/hackervalleystudio Love Hacker Valley Studio? Pick up some swag: https://store.hackervalley.com Continue the conversation by joining our Discord: https://hackervalley.com/discord Become a sponsor of the show to amplify your brand: https://hackervalley.com/work-with-us/

In this episode, I sit down with Lindsay Tjepkema, a three-time founder and career marketer who now runs Human Brands Win, a company dedicated to helping businesses grow through brand storytelling and authentic communication. Lindsay shares her journey from Indianapolis to Boston, her insights on why brand authenticity is non-negotiable, and the lessons she's learned from building companies. We discuss the evolution of marketing, the struggles of entrepreneurship, and how brands can genuinely connect with their audiences in a noisy digital world. If you've ever wondered how to make your brand more human (and why that matters), this episode is for you.

Unlock The Secrets to Human-Centric Leadership with Rachel Anderson! In this insightful video, Rachel dives deep into what it means to embrace human-centric leadership and how it transforms workplace culture.Whether you're a manager, team leader, or aspiring professional, this episode is packed with actionable strategies to enhance your managerial skills and improve employee engagement. #humancentricleadership #leadershiptraining #workplaceculturetips #managerialskills Learn how human-centered leadership can empower teams, foster better communication, and create a people-centric workplace. Rachel shares expert tips on talent management, conflict resolution skills, and the critical role of middle management strategies in driving organizational success. We'll explore: ✅ Practical leadership skills for managers ✅ Effective workplace culture tips ✅ Building trust and engagement with your team ✅ Tools for leadership development and training in 2025 ✅ How to empower employees and inspire change This video also includes real-life examples, like the cultural shift at Chick-fil-A, to show how small actions can lead to significant improvements in organizational change. If you're looking for ways to empower your managers for success or want to gain insights into the latest trends in leadership training, this is the video for you!

In this episode we sit down with Isabelle Fortin to talk about Human Centered Leadership  During our time together we discuss:What Human Centered Leadership is and the key traits and skills leaders should be developing. The key traits and skills to develop and incorporate to be a more Human Centric leader.How leaders can maintain a human-centric approach in high-pressure environments and situations. How to overcome a culture that is isn't human centered.Ways to stay grounded and avoid burnout. If you are interested in learning more from Isabelle, reach out to her via LinkedINvisit her website  

Kul Mahay has over 3 decades experience in the leadership space.  He works with organisations and leaders to develop powerful cultures of high value, and performance which is built all around their people. In this episode, Kul delves into the vital role of mental resilience for empathetic leaders. He explores the emotional challenges of human-centric leadership, including decision-making, emotional labour, and burnout. Kul shares actionable strategies for building resilience, such as fostering self-awareness, setting boundaries, creating support systems, and practicing self-compassion. _____________________________ ABOUT THE PODCAST SERIES During these shows, you‘ll hear Kul chatting with fellow leaders from around the world, who are recognised as being at the top of their game.  Together they‘ll explore what emotional intelligence in practice actually looks like, and the benefits it could bring to your teams. It‘s a movement to transform the way we see leadership, and to create powerful cultures where people feel seen, heard, valued and appreciated. Please join the movement and FOLLOW/SUBSCRIBE to this Podcast. FOLLOW ► https://www.linkedin.com/in/kulmahay-leadership/

Is your CRM just an expensive contact list? In this episode of SaaS Fuel, host Jeff Mains sits down with John Golden, Chief Strategy and Marketing Officer at Pipeliner CRM, to reveal how businesses can turn their CRM into a revenue-driving machine.Your CRM should work for you, not against your team. John shares expert insights on aligning CRM with your sales process, embracing automation without losing the human touch, and getting your sales and marketing teams to collaborate effectively.Key Takeaways00:00 – Introduction: Is your CRM working for or against you?02:00 – The common pitfalls of CRM adoption04:30 – Why your CRM needs to align with your sales goals08:15 – How AI and automation can enhance your CRM experience12:40 – Practical steps to increase CRM adoption in your team17:05 – Sales and marketing collaboration: A winning strategy22:30 – Real-world case studies of successful CRM transformations27:50 – The future of CRM: Trends and technologies to watch33:20 – Actionable tips to make your CRM your secret sales weapon38:00 – Where to learn more and get free resourcesTweetable Quotes"Your CRM should feel like an ally, not an obstacle." – John Golden"If your team hates using your CRM, it's time for a change." – Jeff Mains"AI in CRM? It's all about balancing automation with personalization." – John Golden"A well-used CRM is the secret weapon of top-performing sales teams." – Jeff Mains"Success isn't about the tools; it's about how you use them!" – John GoldenSaaS Leadership LessonsCRM Alignment is Key: Your CRM should fit seamlessly into your sales process, not the other way around.Adoption is Everything: A CRM is only valuable if your team actually uses it. Focus on usability and training.Automate Without Losing the Human Touch: Use AI to enhance efficiency, but remember that relationships still drive sales.Sales + Marketing Collaboration = Success: A well-integrated CRM helps align both teams for better revenue outcomes.Track the Right Metrics: Move beyond vanity metrics and focus on KPIs that impact growth.Guest Resourcesjohn.golden@pipelinersales.comWebsite: https://www.pipelinersales.com/X: https://x.com/JohnGoldenFRREpisode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group – https://championleadership.com/SaaS Fuel ResourcesWebsite - https://championleadership.com/Jeff Mains on LinkedIn - https://www.linkedin.com/in/jeffkmains/Twitter -

In this episode, I reflect on the evolution of marketing, the role of accountability, and the importance of consumer-centric thinking in today's fast-changing landscape. I share lessons from history, my journey from wine retail to running a global agency, and why simplicity and gratitude are key to personal and professional success. From brand safety to the pitfalls of inauthentic marketing, we explore how to navigate challenges while staying true to your values. Whether you're building a brand, leading a team, or simply looking for inspiration, this episode is packed with practical insights and stories to spark new ideas. Let's dive in!

Apple: https://podcasts.apple.com/us/podcast/human-centric-leadership-why-take-care-of-your/id1614151066?i=1000683829878Spotify:  https://open.spotify.com/episode/6x1t4PlNtpcL5QXcxg09C3?si=QlCGELubQK6NVeg0wmzsOAhttps://open.spotify.com/episode/6x1t4PlNtpcL5QXcxg09C3YouTube: https://youtu.be/mJnyd2gGrqw

FEATURING:* Michal Perlstein, Senior Manager of Digital Engagement, City of Seattle IT* Michelle Ringgold, User Experience Team Lead, City of Seattle IT* Dennis McCoy, Product Management Team Supervisor, City of Seattle IT* Jeff Beckstrom, Development Team Manager for Digital Engagement, City of Seattle ITIN THIS EPISODE, YOU'LL LEARN:* How Seattle's digital engagement team manages web content, blogs, and newsletters while overseeing digital policies and design requirements* Why user testing and feedback were crucial in developing the city's major event pages for winter weather, heat, smoke, and flooding* The importance of "evergreen" content in emergency preparedness communications* How Seattle IT has prepared for WCAG 2.1 accessibility compliance over the past 6-7 years* The challenges and opportunities of implementing AI and cloud solutions in government digital servicesTIMESTAMPS: * (00:00) Show Introduction* (00:52) Team Introductions and Roles* (03:45) Building the Digital Engagement Team* (05:48) Implementing UX in Government* (09:10) Major Event Pages Development* (14:15) User Testing and Feedback* (19:20) Public Sector Product Management* (23:42) Cross-Department Collaboration* (28:15) Digital Accessibility Implementation* (31:00) Future Challenges and AI OpportunitiesLINKS MENTIONED:* Seattle.gov* WCAG 2.1 Standards* City of Seattle Major Event PagesWhenever you're ready, there are 4 ways you can connect with TechTables:1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.2.

David shares his background in the tech industry, specifically his experience with a company that sold transceivers to major telecommunications firms. This experience highlighted the need for exceptional customer support, leading him to establish Help with a focus on providing human-powered, 24/7 frontline support.David Sohn emphasizes the importance of human interaction in customer service, contrasting it with the often frustrating experiences associated with AI chatbots. He acknowledges the advancements in AI technology but believes that many customers still prefer speaking to a real person. Help's approach is to empower their agents with AI tools that enhance their ability to provide personalized service while maintaining the warmth and empathy that only humans can offer. This balance between technology and human touch is central to Help's philosophy.The discussion also touches on the significance of building trust with customers. David draws parallels between Help's service model and the training practices of renowned companies like Disney and Amazon, which prioritize customer experience. He explains that establishing trust requires setting clear expectations and consistently meeting them. By focusing on the initial customer experience and ensuring that agents are well-trained, Help aims to create a supportive environment that fosters trust and satisfaction.Finally, David shares insights into the training and management structure at Help, highlighting the importance of continuous learning and adaptability. He describes a "learn, do, show" approach to training agents, which encourages hands-on experience and peer teaching. This method not only enhances agent skills but also prepares them for future opportunities in the tech industry. The episode concludes with a reflection on the human-centric nature of Help's business model, reinforcing the idea that at its core, the company is about people and their experiences. All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Guests: Brian Comiskey, Senior Director of Innovation & Trends at CESOn LinkedIn | https://www.linkedin.com/in/brian-comiskey-futurist/Hosts: Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals PodcastOn ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelliOn LinkedIn | https://www.linkedin.com/in/marco-ciappelli/WebSite | https://www.marcociappelli.comSean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]On ITSPmagazine | https://www.itspmagazine.com/sean-martinOn LinkedIn | https://www.linkedin.com/in/imsmartin/WebSite | https://www.seanmartin.com____________________________Episode NotesCES 2025 is just around the corner, and what better way to dive into the upcoming event than with Brian Comiskey, Senior Director of Innovation and Trends and resident futurist at the Consumer Technology Association? In this special episode of On Location, I had the pleasure of speaking with Brian about what we can expect from this year's CES, how it continues to shape the tech world, and what it means for all of us navigating a Hybrid Analog Digital Society.Setting the Tone for the Year in TechAs Brian pointed out, CES is not just an event—it's the launchpad for the year's tech trends. Taking place January 7-10 in Las Vegas, CES 2025 will be a massive showcase of innovation across countless industries, from artificial intelligence to mobility, digital health, energy solutions, and beyond.This year's theme, "Dive In," perfectly encapsulates the spirit of the event. It's not just about experiencing the surface level of emerging technologies but about going deeper—exploring how these advancements interact, converge, and shape our everyday lives. Whether you're an executive closing deals, a media professional discovering cutting-edge innovations, or a curious onlooker reading from afar, CES offers an opportunity to explore the tech-driven future.Human-Centric Innovation at Its CoreCES has evolved from a purely consumer electronics show to something much broader. While enterprise solutions now account for nearly 40% of its exhibitors, the focus remains on human-centric innovation. As Brian aptly said, "Humans are not just consumers; they are patients, workers, collaborators, and creators." The technologies at CES aim to enhance our lives in all these roles.Digital health is a prime example of this shift. This year, exhibitors in this category are moving to the Venetian campus alongside smart home, lifestyle tech, and accessibility solutions, highlighting how these technologies are converging to improve health, wellness, and longevity. From wearables that connect to your smart home to smart mirrors that monitor your mood, CES demonstrates how personalized, data-driven ecosystems can redefine daily living.The Evolution of InnovationBrian and I also discussed the nature of innovation, which he breaks down into two categories: evolutionary and revolutionary. CES showcases both. Evolutionary innovation involves incremental advances, like smarter AI chips in TVs that turn entertainment devices into command centers for your smart home or even tools for telehealth. Revolutionary innovation, on the other hand, includes breakthroughs like nuclear fusion and generative AI—transformations that redefine industries overnight.This year, startups are expected to bring some of the most exciting stories. The Eureka Park pavilion will spotlight companies like Standard Energy, which is developing vanadium ion battery tiles for home energy storage, and Senergetics, which uses AI to predict and prevent corrosion in power plant pipes. Another standout is Glidance, an autonomous guide robot for individuals with low vision, showcasing how innovation can serve diverse needs and create new opportunities for accessibility.A Convergence of Ideas and OpportunitiesAt its heart, CES is about connection—not just connecting devices but connecting people and ideas. It's a place where startups meet industry giants, partnerships are forged, and new possibilities are imagined. As Brian highlighted, the show serves as both a showcase and a platform for collaboration, where the seeds of future innovations are planted.Wrapping It UpCES 2025 is more than a trade show—it's a glimpse into the future of our coexistence with technology. As we prepare to dive into the event, one thing is clear: technology is no longer something we simply use. It's a part of who we are and how we live.I'll leave you with this thought: CES isn't just about what's next; it's about how we can work together to make what's next even better.Mark your calendars for January 7-10, and stay tuned for more conversations as Sean Martin and I bring you the latest stories On Location.Subscribe, follow, and let's explore the future together!____________________________This Episode's Sponsors HITRUST: https://itspm.ag/itsphitweb____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-cybersecurity-society-humanity-conference-and-event-coverageWant to tell your Brand Story Briefing as part of our event coverage?Learn More

Helen Lee Kupp is Founder and CEO of Women Defining AI and co-author of best-selling book “How the Future Works: Leading Flexible Teams to do the Best Work of Their Lives". She discusses her experiences as a strategy and operations leader benefiting from collaborative experimentation and elevating use cases when exploring AI and other technologies for business and workplace transformation. From her tenure at Slack, Helen emphasizes data fluency and intuitive decision-making, defining and applying metrics, and implementing flexible systems. Her insights offer guidance for navigating AI adoption, hybrid work, and creating flexible human-centric frameworks that empower people and processes.   TAKEAWAYS [02:21] Helen interest in chemistry and bioengineering prompts her to study chemical engineering. [03:43] Helen loves to pair biology's organic messiness with engineering and systems thinking. [04:36] Reflecting on a non-linear career path guided by attraction to ambiguous problems. [06:17] Helen's desire for real-world impact leads her from lab work to consulting then startups. [08:07] Joining Slack early, Helen drives innovation projects, expanding as a consumer product. [09:30] The challenge of using data effectively, needing shared definitions across teams. [11:01] How leaders must foster data fluency to enhance decision-making processes. [11:50] Building operational intuition to make decisions using data and metrics in context. [14:05] Flexibility is integral for organizational systems to adapt to changing market conditions. [15:52] A ‘bridge' describes a balanced need for stable data infrastructures for specific metrics and flexible systems for evolving demands. [18:19] An innovative process to elevate metrics from team insights to company-wide KPIs. [20:28] Hybrid data approaches enable both innovation and operational consistency. [22:36] Slack's approach to dynamic work systems shapes Helen's understanding of agile leadership. [24:02] How workplace tech evolves impacting team collaboration and decision rhythms. [26:15] Helen is an early Slack user and comfortable and effective async worker as an introvert. [29:17] ‘How the Future Works' enabled the authors to share personal experiences and codify the redesigning of work. [32:24] Helen's consulting trained her about team protocols enabling effective teamwork. [34:36] How personal work preferences are supported by team agreements. [37:55] Helen is prompted to actively define AI inclusively not stumble into it. [38:58] Women Defining AI launches serendipitously to craft AI development and adoption. [43:18] A community of experimentation, Helen approaches the future with a flexible mindset. [45:01] The importance of building intuition for using AI—it's just as messy as humans! [45:01] IMMEDIATE ACTION TIP: Embrace discovery mindsets and start small by piloting AI in manageable areas of your work, ensuring hands-on practice and learning opportunities for your teams to explore its potential impact.     RESOURCES   Helen Lee Kupp on LinkedIn Women Defining AI Almost Technical Helen's book “How the Future Works: Leading Flexible Teams to do the Best Work of Their Lives”     QUOTES   “We have a chance to redesign it all right. To redesign not just how we operate together, but to be thoughtful about how different everyone is and bring all that into the redesign.”   “People are looking for structured guidance. They're not looking for all the answers. But they're looking for at least that you are thinking through it and that they can try.”   “Experimenting and piloting use cases with individuals and teams to see what works for them and finding ways to elevate that across the broader organization and share practices. The more you can do that, the faster you'll learn.”   "I appreciate the consulting training because we had to come together in teams so frequently with new teams and new managers. We needed a process around how do we understand how we operate, which may be different than your last team. How do we communicate best and how do we ensure we solicit the best of everyone in this group?"

Learn how organizations can build thriving cultures that are human-centric and growth-oriented as they focus on strengths. Join Gallup's Jillian White and Jim Collison for an engaging discussion of the future of work.View the complete transcript for this webcast, along with audio and video, at https://www.gallup.com/cliftonstrengths/en/654476/building-human-centric-growth-oriented-organizations.aspxLearn more or purchase the new CliftonStrengths for Leaders report: www.gallup.com/cliftonstrengths/en/403427/cliftonstrengths-for-leaders.aspxAre you enjoying this podcast? Make sure you follow us or leave a comment or review, so more people can learn about their natural talents.Other ways to stay connected:Follow us on LinkedIn: https://www.linkedin.com/showcase/cliftonstrengthsFollow us on Instagram: https://www.instagram.com/cliftonstrengths/Follow us on Twitter: https://twitter.com/CliftonStrengthFollow us on Facebook: https://www.facebook.com/CliftonStrengthsFor more information about strengths, visit gallup.com/cliftonstrengthsSubscribe to our CliftonStrengths Newsletter: https://www.gallup.com/cliftonstrengths/en/348236/cliftonstrengths-newsletter.aspx

Learn how organizations can build thriving cultures that are human-centric and growth-oriented as they focus on strengths. Join Gallup's Jillian White and Jim Collison for an engaging discussion of the future of work.View the complete transcript for this webcast, along with audio and video, at https://www.gallup.com/cliftonstrengths/en/654476/building-human-centric-growth-oriented-organizations.aspxLearn more or purchase the new CliftonStrengths for Leaders report: www.gallup.com/cliftonstrengths/en/403427/cliftonstrengths-for-leaders.aspxAre you enjoying this podcast? Make sure you follow us or leave a comment or review, so more people can learn about their natural talents.Other ways to stay connected:Follow us on LinkedIn: https://www.linkedin.com/showcase/cliftonstrengthsFollow us on Instagram: https://www.instagram.com/cliftonstrengths/Follow us on Twitter: https://twitter.com/CliftonStrengthFollow us on Facebook: https://www.facebook.com/CliftonStrengthsFor more information about strengths, visit gallup.com/cliftonstrengthsSubscribe to our CliftonStrengths Newsletter: https://www.gallup.com/cliftonstrengths/en/348236/cliftonstrengths-newsletter.aspx

Learn how organizations can build thriving cultures that are human-centric and growth-oriented as they focus on strengths. Join Gallup's Jillian White and Jim Collison for an engaging discussion of the future of work.View the complete transcript for this webcast, along with audio and video, at https://www.gallup.com/cliftonstrengths/en/654476/building-human-centric-growth-oriented-organizations.aspxLearn more or purchase the new CliftonStrengths for Leaders report: www.gallup.com/cliftonstrengths/en/403427/cliftonstrengths-for-leaders.aspxAre you enjoying this podcast? Make sure you follow us or leave a comment or review, so more people can learn about their natural talents.Other ways to stay connected:Follow us on LinkedIn: https://www.linkedin.com/showcase/cliftonstrengthsFollow us on Instagram: https://www.instagram.com/cliftonstrengths/Follow us on Twitter: https://twitter.com/CliftonStrengthFollow us on Facebook: https://www.facebook.com/CliftonStrengthsFor more information about strengths, visit gallup.com/cliftonstrengthsSubscribe to our CliftonStrengths Newsletter: https://www.gallup.com/cliftonstrengths/en/348236/cliftonstrengths-newsletter.aspx

In this episode, Pete Vanderveen, an experienced leader in scaling and go-to-market strategies, discusses his journey from building companies in various sectors to transforming and turning around distressed companies. Key themes include the importance of human-centric leadership, understanding the unique strengths of team members, and the pitfalls of traditional corporate structures. Pete shares his holistic approach to problem-solving and the value of empowering employees for sustainable growth. The conversation also touches on servant leadership, the necessity of collaboration, and actionable strategies for operational improvement in small to mid-sized companies. Episode Highlights: 03:25 The Importance of Human-Centric Leadership 08:47 Characteristics of a Healthy Organization 11:39 Pete's Business Model and Approach 15:45 Transformational Leadership and Servant Leadership Pete Vanderveen is the Founder and CEO with over 20 years of expertise in scaling and go-to-market strategies. As a passionate leader, husband, and father, Pete is dedicated to empowering businesses through a hands-on, collaborative approach that guarantees sustainable growth. He doesn’t just advise—he actively works alongside teams to transform distressed companies into high-growth success stories. With a track record of revitalizing over 50 brands and generating more than $500 million in ARR, Pete specializes in solving complex challenges and implementing sound business fundamentals to unlock potential and drive significant returns. How to connect with Pete: Website: amptgrowthpartners.com LinkedIn: https://www.linkedin.com/in/pete-vanderveen/ For more insights: Follow me on my YouTube Channel: https://bit.ly/47GgMdn Sign up for my Weekly Newsletter: https://bit.ly/3T09kVc Sign up for my LinkedIn Newsletter: https://bit.ly/49SmRV3See omnystudio.com/listener for privacy information.

Ever wondered how personal adversity can shape remarkable leaders? Join us for an inspiring conversation with Neil Morris, the head of technology at Redaptive, who shares his incredible journey from young parenthood to leading cutting-edge technology initiatives. Neil opens up about the challenges of raising a severely autistic daughter and how these experiences have instilled resilience and adaptability in his leadership style. His story offers profound insights into building supportive communities and leading high-performing teams that thrive amidst life's challenges.Discover the critical intersection of technology and business through Neil's unique perspective on enterprise architecture. Drawing from his passion for martial arts and other influences, Neil emphasizes the importance of aligning technological deployments with business objectives. He introduces a strategic five-pillar model that simplifies complexity and enhances decision-making, ensuring technology initiatives are tightly woven into the fabric of business goals. This approach fosters agility and operational efficiency, transforming enterprise architecture into a vital tool for navigating today's dynamic business landscapes.As we explore the evolution of leadership philosophies, Neil champions a human-centric approach to leadership and team dynamics. Reflecting on past projects that missed the mark, he underscores the value of prioritizing the human element, recognizing team strengths, and fostering environments where safe success and failure can occur. This approach not only inspires and engages teams but also delivers tangible value to businesses and their customers. Coupled with insights on self-awareness and emerging technology trends, this episode is a treasure trove of knowledge for aspiring leaders eager to make a lasting impact.To gain access to our podcasting platforms, follow this link: Audio versoins: https://www.buzzsprout.com/2119364/directories Video: https://bit.ly/UUF_Youtube To connect with Guest, Neil Morris: https://www.linkedin.com/in/neildmorris/Unfazed Under Fire Podcast - Host: David Craig Utts, Leadership Alchemist

Sara Caldwell: Human-Centric and Transformational Leadership for Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sara shares her experience with a healthcare project aimed at digitizing care workers' documentation processes. Despite innovative technical solutions, the team overlooked user empathy, leading to adoption challenges. Engineers who shadowed care workers discovered crucial insights that transformed their approach. Sara reflects on the importance of direct user engagement and how to prevent anti-patterns, like distancing engineers from end-users, in product development. Featured Book of the Week: Brave New Work by Aaron Dignan This transformative book emphasizes the need for organizations to be person-centric and complexity-conscious. Sara shares how Brave New Work inspired her to rethink operating systems for teams. Along with Leadership is Language by David Marquet and Radical Candor by Kim Scott, she discusses actionable lessons to improve leadership and team dynamics. These books provide a blend of theory and practical strategies to create empowered, high-performing teams. [The Scrum Master Toolbox Podcast Recommends]

“Stay authentic to your path.” - Jill NowackiThank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com.My guest on today's show is Jill Nowacki, President and CEO of Humanidei. As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of change, and transformational change within credit unions in 2024. As we look to the future, we explore the critical role vision plays in strategic planning.During our conversation, Jill discusses how the shifting dynamics of the workforce are increasingly shaped by the need to prioritize human expectations. She talks about the common traits among thriving credit unions and what makes a resilient leadership team. Jill advises listeners to take a moment to celebrate the wins and lessons learned in 2024.As we wrap up the show, Jill talks about becoming the co-host of the podcast, the topics she's looking forward to discussing, and her dream guest for the podcast. She also talks about her favorite Christmas movie and who she thinks about when she hears the word “success”.With Jill joining next season as co-host, we welcome fresh energy and insightful dialogues, so here's to what lies ahead. Enjoy my latest conversation with Jill Nowacki!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts and SpotifyBooks mentioned on The CUInsight Experience podcast: Book List How to find Jill:Jill Nowacki, President and CEO of Humanideihumanidei.comJill: LinkedInHumanidei: LinkedIn | Facebook | Instagram | X

Phantom Electric Ghost Interviews: Deanna Read: Connecting Strategy, AI, and Human-Centric Marketing Navigating Marketing's Ethical Dilemma: Trust, Privacy, and AI Meet Deanna Read — a CMO for Virtual Coworker, strategic marketing consultant, and digital marketing expert with a deep passion for B2I marketing and integrating AI into marketing strategies. Deanna empowers businesses to connect on a deeper level with their audiences. With years of experience, a soon-to-be doctorate in Strategic Marketing, and a focus on leadership, mentorship, and marketing, Deanna brings a unique blend of cutting-edge tactics and relationship-based approaches. She's dedicated to sharing her knowledge and inspiring the next generation of marketers through her work and insights. Link: https://www.linkedin.com/in/deannaread1/ Donate to support PEG free artist interviews: PayPalMe link Any contribution is appreciated: https://www.paypal.com/paypalme/PhantomElectric?locale.x=en_US Support PEG by checking out our Sponsors: Download and use Newsly for free now from www.newsly.me or from the link in the description, and use promo code “GHOST” and receive a 1-month free premium subscription. The best tool for getting podcast guests:  Podmatch.com https://podmatch.com/signup/phantomelectricghost Subscribe to our Instagram for exclusive content: https://www.instagram.com/expansive_sound_experiments/ Donate to support PEG free artist interviews: Subscribe to our YouTube  https://youtube.com/@phantomelectricghost?si=rEyT56WQvDsAoRpr PEG uses StreamYard.com for our live podcasts https://streamyard.com/pal/c/6290085463457792 Get $10.00 Credit for using StreamYard.com when you sign up with our link RSS https://anchor.fm/s/3b31908/podcast/rss

What if your company could leverage AI to not only increase productivity but also improve your mental well-being? In this episode of The Catalyst, Heather Haskin speaks with Anna Baird, Chief Customer Officer for Generative AI Go-to-Market at Google, about the crucial human element in AI implementation.  They discuss how to leverage AI to enhance, not undermine, the employee experience, fostering psychological safety and well-being. Learn how to navigate the challenges of AI integration while prioritizing employee empowerment and creating a more supportive work environment.  This episode is brought to you by Google Cloud. Simplify document processing with Google Cloud's Document AI, capturing 99 percent of data from any format. Visit softchoice.com to get started. Featuring: Anna Baird, Chief Customer Officer for Generative AI Go-to-Market at Google The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.

It's really easy to give people the highlight reel and act like everything is all hunky-dory, but that wouldn't be authentic, and we're all about authentic, so this episode is a bit of the Real Reel about some things Rebecca has been thinking and feeling during a bit of a hard season that a) we'll all resonate with and b) are incredibly wise and things we should all keep in our back pockets.    (Remember, Cassidy from our team writes these show notes so this is not Rebecca writing in the third person so she's allowed to call it like it is and tell you that this episode is a Good One.)    In this episode, we talk about some things that help keep us grounded and moving in the right direction, especially when things get tricky: Having It All Together is a facade How to offer support, and how not to The importance of joy Why it's important that we share our appreciation Why moving in is often the thing to do when we disagree How to show ourselves the grace and kindness we deserve Why your community needs YOU.  Links + Resources Mentioned Brene Brown's Braving the Wilderness: https://brenebrown.com/book/braving-the-wilderness/   Get In Touch Have an idea for a future episode/guest, have feedback or a question, or just want to chat? Email us at hello@growingsmalltowns.org   Subscribe + Review Thanks for tuning into this week's episode of The Growing Small Towns Show! If the information in our conversations and interviews has helped you in your small town, head out to Apple Podcasts, Stitcher, or Spotify, subscribe to the show, and leave us an honest review. Your reviews and feedback will not only help us continue to deliver relevant, helpful content, but it will also help us reach even more small-town trailblazers just like you!

In Episode 185 of The Business Development Podcast, Kelly Kennedy explores why authenticity will be a critical business advantage in 2025, as companies increasingly shift toward a human-centric approach. As AI becomes more integrated into everyday operations, genuine human connection and authenticity are emerging as standout qualities that businesses can use to build trust and loyalty. Kelly shares his own experiences of incorporating authentic content on social media, discussing how stepping away from AI-generated posts and embracing his own voice led to stronger engagement and meaningful connections.Kelly dives into the importance of showing up as your true self—flaws, imperfections, and all—and explains why this shift to a more human-focused business model will drive success in the coming years. He emphasizes that in a world filled with polished AI content, real, relatable interactions foster trust and set businesses apart. This episode encourages listeners to reconsider their approach to communication and challenges them to build deeper connections by prioritizing honesty, transparency, and personal touch in their interactions.Key Takeaways:1. Embracing authenticity will be key to standing out in 2025 as more businesses rely on AI-generated content.2. Human-centric communication creates trust, which AI-driven messages often lack.3. Write posts and create videos without AI to enhance engagement with genuine, personal content.4. Show up authentically; audiences connect more deeply with real, relatable stories over perfection.5. Use video to strengthen human connections, even if it feels intimidating at first.6. Embrace vulnerability; sharing challenges and flaws builds rapport and relatability.7. Focus on creating content that genuinely addresses your audience's needs, goals, and challenges.8. Prioritize value over promotion; helpful insights keep people engaged long-term.9. Maintain a conversational tone; audiences are more receptive to friendly, approachable messages.10. Encourage two-way communication; respond thoughtfully to comments and foster active engagement.Links referenced in this episode:www.capitalbd.ca

In this episode, Kumar Chebrolu, principal at Deloitte Consulting LLP and Elevance Health's Chief Data and Digital Transformation Officer Ashok Chennuru discuss how cloud migration creates the foundation for exceptional "whole health" human-centric experiences in healthcare at scale with AI and generative AI. They explore how unified data management, digital transformation, and strategic technology choices are empowering healthcare organizations to better understand patient needs, personalize experiences, enhance operational efficiency, and offer insights executives can apply to their own industries.

This week our host Brandi Starr is joined by Lindsay Tjepkema, Founder of Human Brands Win. Meet Lindsay Tjepkema, a visionary leader reshaping the landscape of human-centric branding and marketing. As the former CEO of Casted, she spearheaded the integration of podcasting and video into effective marketing strategies. Now, through Human Brands Win, she is on a mission to empower brands to prioritize genuine human connections. In this episode of Revenue Rehab, Brandi and Lindsay dive into the transformative power of human-centric marketing. They explore the benefits of shifting away from fear and scarcity mindsets, and delve into practical frameworks like "BRAVE" to enhance daily decision-making. They also discuss the long-term impact of authentic brand building and the critical role of storytelling in developing meaningful customer relationships. Join us to uncover strategies that not only drive revenue but create lasting legacies. Bullet Points of Key Topics + Chapter Markers: Topic #1 Framework and Decision-Making in Marketing [05:12] “Using a specific framework for daily decisions can transform your marketing efforts,” Tjepkema asserts. “It shifts the focus to fostering human connections rather than operating from fear and scarcity. Whether you're posting on social media or writing emails, this approach ensures that human connection remains at the core.” Topic #2 Human Brand as a Differentiator [18:47] “Human connection may not be explicitly listed in RFQs, but it's a critical factor in decision-making through storytelling and empathy,” Tjepkema explains. “Brands that understand and resonate with their customers' stories stand out,” she notes. Brandi Starr agrees, emphasizing that “having an internal favorite or personal connection to a brand significantly influences decision-making.” Topic #3 Impact of Fear and Scarcity on Creativity [27:39] “The prevalent mindset of fear and scarcity is stifling creativity in business and marketing,” Tjepkema warns. “Over-reliance on data and the pressure for short-term ROI-driven decisions hinder relationship-building and long-term strategy.” Brandi Starr recalls, “Earlier in my career, less fear around taking risks allowed for more innovative marketing, similar to how excessive focus on health metrics can negatively impact well-being.” Buzzword Banishment Lindsay's 'One Thing' is to create space for creativity within your team. “As leaders, it's crucial to hold space for creativity in your daily operations. Encourage your team to explore, express, and experiment without the constraints of immediate ROI concerns. Think about ways to foster an environment where innovation isn't stifled by fear and scarcity but nurtured through human connection and trust. This space for creativity is where genuine human brands are born, evolving into relationships that last.” So, What's the One Thing You Can Do Today? Liz's ‘One Thing' is to delve into your metrics to uncover the priorities for your marketing strategy. "Look at your metrics. Those are probably the truest measure of how you're performing. And I would look at things not, I mean revenue growth. That's all important. Those are the obvious ones. But I would take a look at some more granular ones. Trends such as your sales cycle, has it been lengthening or shrinking your win rate? What are the trends going on there? Your win loss intel? Why are you winning? Why are you losing? So I would look at some of those more granular metrics to tell you just how or to signal to you how prioritized should a reworking of your marketing strategy be and whether you need to invest in research now or six months from now or a year from now. I think the metrics are going to give you the answer." B.R.A.V.E. Scorecard: https://lindsaytjepkema.com/scorecard Links: Get in touch on: LinkedIn: https://www.linkedin.com/in/lindsaytjepkema/ Website: https://lindsaytjepkema.com/ Instagram: https://www.instagram.com/human_brands_win/  Subscribe, listen, and rate/review Revenue Rehab Podcast on Apple Podcasts, Spotify, Google Podcasts , Amazon Music, or iHeart Radio and find more episodes on our website RevenueRehab.live

Billie Jo Galle, the visionary Senior Vice President of Marketing and Insurance Operations at TRICOR Insurance, brings a wealth of experience and a fresh perspective to our latest episode of the Agent Leader podcast. Billie Jo shares her expertise on balancing technological advancement with human growth within the insurance industry. We discuss TRICOR's exciting journey from a family-owned business to a thriving private equity-backed agency, fueled by strategic partnerships and a dedication to modernization. Discover how their agency leverages data and technology to achieve marketing excellence, refine sales strategies, and enhance business analytics in an ever-changing industry landscape. If your agency wants to get great results like TRICOR, visit www.sitkins.com/bookacall

Hey dear friends! In this video, Richard and I dive deep into the evolving worlds of science fiction and fantasy. From Tolkien's carefully restrained magic to today's cosmic horror and existential threats, we explore how modern storytellers like Adrian Tchaikovsky are pushing the boundaries of what it means to be human in a vast, often terrifying universe.

In the early portion of my strategic management consulting work, I'd over-empathize the importance (most of the time to myself) around this “framework” or that “systemic approach” when helping CPG companies achieve their goals. Maybe I can chalk that up as just younger me still being way too close to his business school academia mindset or maybe back then I just wasn't able to “see the forest for the trees.” Because all those spreadsheets filled with data, all those metrics created, and all those strategic plans and recommendations weren't just words/numbers…but human behavior. And it took me a few years, but I've now fully embraced that my business superpower isn't just that “legacy mechanical strategic thinking” but understanding how evolving human needs drive consumer decisions and how those demand drivers can be connected to key aspects commercially impacting different CPG product categories. But others are just wired differently, understanding early that placing humans at the center of every aspect will make the biggest impact within the CPG industry. That's why I was super excited to chat with Josh Wand (founder of ForceBrands and General Partner at The Family Fund) because while we share the same first name, we have diverse perspectives that make for great holistic insights. This conversation was really fun, spanning how human-led (and human-centric) CPG companies are the future, how AI is hurting (and helping) CPG brands, and why every leader needs to be looking at human performance beyond basic productivity metrics (and KPIs). We also talked about the transparency paradox that could be creating an under-the-radar downside risk for CPG brands. Finally, we talked about where the biggest impact can come from long-term with CPG-focused venture capital firms. But these are just some of the interesting topics we chatted about in this episode... FOLLOW ME ON MY SOCIAL MEDIA ACCOUNTS ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LINKEDIN⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YOUTUBE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TWITTER⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠INSTAGRAM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FACEBOOK⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ --- Support this podcast: https://podcasters.spotify.com/pod/show/joshua-schall/support

Our guests for this episode are David Matenaer and Erik Gabrielson, two of the Co-founders of ProjectWE, a firm that creates customized AI platforms for SMB's.David and Erik have been collaborating on projects for many years, and when they came together to form a partnership around some online education they were developing, they realized it needed to be AI generated. So, they put their launch on hold and went back to the drawing board to utilize Artificial Intelligence in the work they both did (and do) for businesses.  Fast forward to now, they are developing customized AI applications for several of their clients, generating a huge impact to their client's work flows, onboarding, sales processes, training, leadership and ongoing employee coaching. In other words, a game changer in efficiency and expense reduction!The simplest way to explain its impact is that it helps solve things at a speed faster than any human could, but needs the context from which to do so. The output will only be as good as the input. If you are clear about the details of where you are now with a certain situation or objective, and just as clear about the ideal outcome, the AI can solve for the middle, so your team can help you get there with a plan, coaching and accountabilities, all generated by your AI database. Erik says AI will not supplant humans, but give them the ability to do more higher level things that impact growth for the business. Every outcome that the AI derives for the user still needs to be tweaked and approved by the user, but the AI can get you to 80-90% completion! Talk about a time saver.  There's so much more for all of us to know about the ways AI can be applied, but what's essential is that all of us must learn it and utilize it. This technology won't wait around for laggards.Listen to the episode hereFind David and Erik here  Connect with Julie Keyes, Keyestrategies LLCFounder, Consultant, Author, Pod-caster and Instructor

This week, Ryan Connell sits down with Scott Sanders, Chief Growth Officer of Forterra, to talk about the advancements and challenges of integrating autonomous systems in defense and industrial sectors. Scott shares his insights on the deployment of full stack and ground autonomy, balancing human and machine roles, and accounting for the diverse terrains of war zones. He also dives into the financial feasibility and operational reliability of autonomous solutions, the nuances of defense acquisitions in this space, and the importance of balancing cost, safety, and efficiency in both military and industrial applications. Tune in to learn all about the future of autonomy in defense. TIMESTAMPS: (0:43) Scott's journey from Marine Corps to Forterra (1:25) What is full end-to-end autonomy? (3:52) How to ensure reliability and safety in autonomous systems (7:17) Balancing hardware and software in autonomy (11:37) Pricing strategies for DoD vs. commercial markets (16:31) The future of autonomy and human roles (19:10) How to manage risk in autonomous system (23:51) What are the acquisition strategies in this space? (28:02) Tip for navigating defense acquisition as a small business LINKS: Follow Ryan: https://www.linkedin.com/in/ryan-connell-8413a03a/ Follow Scott: https://www.linkedin.com/in/scottbsanders/ Forterra: https://www.forterra.com/ CDAO: https://www.ai.mil/ Tradewinds: https://www.tradewindai.com/

Our guest in this episode is Paige Arnof-Fenn, a visionary entrepreneur who transitioned from Wall Street to founding Mavens and Moguls, a global branding and digital marketing firm. Paige's journey is marked by resilience and innovation, having navigated major market challenges while maintaining a focus on authentic marketing. Her firm provides world-class marketing expertise to organizations of all sizes, helping them tell compelling stories.Key points discussed include:The Importance of Authentic Marketing: Paige emphasizes creating emotional connections through storytelling to stand out in a crowded marketplace.Personal Branding in the Digital Age: She advises focusing on authenticity and consistency to maintain a strong online presence.Leveraging Technology and AI: Paige highlights using AI as a tool to enhance, not replace, human interactions in marketing.Listen to the podcast to find out more.

In this episode of the OpsStars podcast, Jeremy Steinbring, Founder of Revonix Consulting, joins Don Otvos to discuss his unique journey from audio engineering to RevOps. They explore the challenges of tech stack management, the importance of a human-centric approach in RevOps, and the impact of AI on the future of revenue operations.

Today, I'm joined by Brent Kedzierski, and we're talking about Human-Centric Leadership. Brent is a leading voice in the evolution of work, focusing on improving the human condition. His role at Hexagon, a global leader in industrial digital solutions, puts him at the confluence of digital transformation, Industry 4.0, and connected worker ecosystems. With a career spanning over 35 years, including a pivotal role at Shell, as Head of Learning Strategy and Innovation, Brent brings a unique perspective on optimizing human performance and worker engagement in the digital age. I'm excited to have him on the show to dive into the world of Human-Centric Leadership. Show resources: hexagon.com Brent Kedzierski on LinkedIn Sponsors: Farrow Skin Care Salty Sailor Coffee Company Leader Connect The Qualified Leadership Series ____ Get all of Jon Rennie's bestselling leadership books for 15% off the regular price today! HERE Learn more about your ad choices. Visit megaphone.fm/adchoices