Podcasts about human centric

In this episode, Nathan Stuck sits down with Tara Jenkins, founder of Conscious Revolution, to discuss her 25-year journey through the "belly of the beast" in corporate HR. Tara shares her transition from a high-stakes executive to a "recovering HR person" who now helps businesses build cultures of dignity and transparency. They explore the systemic issues of "supremacy culture," the vulnerability of leaving the corporate inner circle, and why the B Corp community is vital for leaders looking to reconnect the head and the heart of their business. RESOURCES RELATED TO THIS EPISODE Learn about Consvious Revolution at https://www.consciousrevolution.com/ Follow Conscious Revolution on LinkedIn https://www.linkedin.com/company/conscious-revolution/ Follow Tara on LinkedIn https://www.linkedin.com/in/tara-jenkins/ Learn about B Local Georgia at https://blocalgeorgia.com/ Learn about Profitable Purpose Consulting at https://www.profitablepurposeconsulting.com/ CREDITS Theme Music

As buildings become increasingly autonomous, an important conversation is emerging around the role of autonomous technology in our daily environments.In this episode, Jon Lester explores why human-centric autonomous buildings are all about people - building operators, occupants, investors and building owners. Autonomy does not eliminate the human role.Instead, it delivers the best possible experience to enhance the effectiveness of all stakeholders. By using data, AI and connected technologies, they drive energy efficiency, predict maintenance before failures happen, and create secure, personalized and flexible environments for every occupant - with minimal human intervention.

As buildings become increasingly autonomous, an important conversation is emerging around the role of autonomous technology in our daily environments.In this episode, Jon Lester explores why human-centric autonomous buildings are all about people - building operators, occupants, investors and building owners. Autonomy does not eliminate the human role.Instead, it delivers the best possible experience to enhance the effectiveness of all stakeholders. By using data, AI and connected technologies, they drive energy efficiency, predict maintenance before failures happen, and create secure, personalized and flexible environments for every occupant - with minimal human intervention.

Scott sits down with Avi Freedman, CEO and co-founder of Kentik, to discuss if AI has advanced enough to automate human-centric NetOps. Together they caution against vendor hype regarding closed-loop network automation despite the progress AI has made. Avi also shares his personal experiences in the industry and the hard won lessons he learned along... Read more »

Scott sits down with Avi Freedman, CEO and co-founder of Kentik, to discuss if AI has advanced enough to automate human-centric NetOps. Together they caution against vendor hype regarding closed-loop network automation despite the progress AI has made. Avi also shares his personal experiences in the industry and the hard won lessons he learned along... Read more »

Can design save your life in space?

プルーフポイント開催のカンファレンスで毎回驚くことは、ユーザー事例の紹介である。こうした情報の共有は、セキュリティにおける情報共有の文化や文脈を知らない経営層などは「トクが無い」どころか明確に「損」と考えることも少なくないはずだ。それでも、内部不正対策の導入事例を社名を出して公の場で語るのは、同じ課題に向き合う他の企業への利他の精神にほかならない。

Today, our focus is on human centric tech futures, robotics and AI. AI and Robotics is topic most of us are thinking and worried about and so it is great to have an expert like Cristina Andersson on the podcast.

Send us Fan MailIn this episode of the FuturePrint Podcast, Marcus Timson is joined by Matteo Conte, Marketing Manager at Polytype, to explore the evolving role of marketing and storytelling in industrial print.While the sector has traditionally focused on technical specifications and performance metrics, Matteo argues that a shift is underway - from B2B to what he calls “B2H” (business-to-human). As digital transformation and global uncertainty reshape buying behaviours, industrial marketers are increasingly recognising the importance of trust, emotion, and human connection in decision-making.Matteo shares insights from his first year at Polytype, where he has focused on elevating the company's visibility and communicating its rich heritage, innovation, and global impact. He highlights the importance of authentic storytelling - grounded in reality rather than exaggeration - as a way to build credibility and differentiate in a crowded market.The conversation also explores how industrial companies can learn from B2C practices without losing sight of the unique dynamics of B2B, particularly when it comes to long-term investment decisions and multi-stakeholder buying processes.Finally, Matteo discusses Polytype's latest innovations, including DigiCan for beverage can printing and the hybrid “Prime Offset” solution, both of which reflect changing market demands and the growing role of digital technologies.A thoughtful and timely discussion on how industrial brands can communicate more effectively in a rapidly changing world.Listen on:Apple PodcastGoogle PodcastSpotifyWhat is FuturePrint?FuturePrint is a digital and in person platform and community dedicated to future print technology. Over 20,000 people per month read our articles, listen to our podcasts, view our TV features, click on our e-newsletters and attend our in-person and virtual events. We hope to see you at one of our future in-person events:FuturePrint Packaging, Labels & DTS, 29-30 September '26, Valencia, SpainFuturePrint Leaders Summit, 29 September '26, Valencia, SpainFuturePrint Industrial Print, 14-15 April '27, Munich, Germany

In this episode of the Full Circl Podcast, we explore how authentic human connection remains essential in leadership today, especially within technology-driven environments. Zundra Bryant, HR leader at Cushman & Wakefield, shares her insights on vulnerability, adaptability, and cultivating community as key to future success.

According to Yahoo Finance, there is a persistent hiring difficulty in the job market. While recruitment challenges have eased since the highs of 2022, approximately 69% of organizations reported difficulties in hiring for full-time roles in 2025–2026, which is comparable to levels seen in 2016.   Additionally, the focus on staff augmentation has become essential. A recent industry analysis indicates that 83% of companies are open to using contingent workers to meet their business needs, while 65% of leaders plan to increase their use of temporary staff to fill gaps. Meanwhile, Pumble says the cost of Poor Communication: Poor communication costs employers between and over per employee annually, driving massive, widespread financial losses. Danny M. Goldberg is a serial entrepreneur, executive leader, and accomplished public speaker with over 16 years of experience in leading national training programs and building successful businesses across various industries. As the founder of multiple ventures, including the professional development firm GoldSRD, Danny has established brands that emphasize leadership, risk intelligence, and people-centric growth.   He oversees large-scale training initiatives, speaks to executive audiences, and delivers practical insights with clarity, humor, and a distinctive edge. In his new book, "A Little Bit of A$$hole," Danny blends real-world business strategy with unapologetic honesty, challenging conventional leadership advice. He argues that achieving success requires assertiveness, setting boundaries, and the courage to be decisive without being destructive. His style is direct, intelligent, and energizing, making him an engaging speaker for audiences interested in entrepreneurship, leadership psychology, relationships, and personal growth. Danny brings stories, strategy, and substance to every conversation.   For more information: https://goldsrd.com/ LinkedIn: @DannyM.Goldberg Get the Book: https://www.amazon.ca/Little-Bit-hole-Danny-Goldberg/dp/B0GFGSNTKT Learn more about your ad choices. Visit megaphone.fm/adchoices

Recorded live at the Retail Technology Show at ExCeL London, in partnership with Flooid, host Graham Barrett speaks with senior leaders shaping the future of retail. His guests were: 1/ Donna Stevens, Senior VP, Global Marketing, Flooid 2/ Nigel Oddy, CEO, American Golf 3/ Shannon Osman, Head of Retail, Footasylum 4/ Richard Barnett, VP of EMEA & APAC Sales, Flooid 5/ Meriel Neighbour, Director of Technology Delivery and Transformation, River Island We start with Flooid's own Senior VP of Global Marketing, Donna Stevens, who sets the scene for the day. Donna explores the industry's shift away from “technology for technology's sake” and back toward human‑centred retail, where tech enhances, rather than replaces, meaningful interactions between shoppers and associates. She also unpacks the combined strengths of Flooid, GLORY and Acrylic, and how their integrated ecosystem helps retailers deliver connected, efficient, end‑to‑end experiences. Next, Nigel Oddy, CEO of American Golf, discusses how data‑driven technology is transforming one of the UK's most traditional sports. From launch monitors to personalised fittings and loyalty‑driven service, Nigel explains how tech supports expertise, elevates the customer journey, and keeps golfers coming back. We then hear from Shannon Osman, Head of Retail at Footasylum, who shares how the fast‑growing fashion retailer is rethinking communication, execution and employee experience for a 90% Gen Z workforce. Shannon reveals how tools like Zipline streamline store operations, why mobile‑first systems are essential, and how AI is already reshaping frontline empowerment. Richard Barnett, VP of EMEA & APAC Sales at Flooid, offers a global perspective on retailer priorities, from UK‑specific concerns around cybersecurity and resilience to APAC's acceleration toward frictionless experiences and AI‑enabled innovation. And finally, Meriel Neighbour, Director of Technology Delivery and Transformation at River Island, shares how the fashion retailer is modernising store operations, empowering teams, and navigating the realities of rapid digital acceleration. She discusses the importance of operational clarity, consistent execution, and the role of technology in enabling store teams to deliver the brand experience at scale. A wide‑ranging, insight‑packed episode exploring the realities, pressures and opportunities facing modern retail and how the right blend of people, process and technology can create truly magical in‑store experiences.

894. Trying to convince a senior leader or stakeholder to see things your way can be frustrating, especially when your data and logic don't land. In 2026, human-centered leadership means moving past traditional arguments and leaning into emotional intelligence and sensemaking to find common ground.In this episode, Rachel shares five proven strategies for strategic prioritization and effective persuasion drawn from a real-world executive coaching engagement. You will learn how to escape the expertise trap, build a coalition of partners, and navigate organizational dysfunction without triggering burnout. These adaptive leadership tools will help you secure the "yes" you need while keeping your work-life integration intact.Modern Mentor is a Quick and Dirty Tips Podcast, hosted by Rachel Cooke!Have a question for Modern Mentor? Email: modernmentor@quickanddirtytips.com Discover more from Modern Mentor!FacebookLinkedInNewsletterTranscripts available on your podcast app or QuickandDirtyTips.com. Hosted on Acast. See acast.com/privacy for more information.

Creativity isn't extra; it's how we unlock potential. That's the heartbeat of this conversation with Austrian‑Californian multimedia artist and creativity awareness educator Michaell Magrusche, whose neurodiversity shaped a human‑centered approach to learning, design, and life. We talk candidly about why people must come before systems, how to balance money, meaning, and voice in design, and the simple habits that make creativity a daily practice instead of a once‑a‑year workshop.Enjoyed the conversation? Follow the show, share it with a colleague, and leave a review to help others find it. Your support helps us keep these human‑centered stories flowing.

What does it actually look like to market your work… without losing your humanity?In today's episode of Selling the Couch, I'm joined by Shayna Vance Roman to explore a powerful and often overlooked idea: human-centric marketing—and how to apply it in a way that feels grounded, ethical, and aligned.If you've ever felt uncomfortable with marketing… overwhelmed by social media… or unsure how to grow your practice without becoming someone you're not, this conversation is for you.In this episode, we explore:What human-centric marketing really means (and why it matters more than ever)Why marketing can start to feel “transactional” instead of relationalThe tension between running a business and staying values-drivenThe rise of therapist influencers, audience growth, and revenue pressureHow to create content that feels authentic, not performativePractical ways to build connection, compassion, and trust onlineThe role of AI in marketing and how to use it without losing your voiceWhy “less but better” content may be the futureA few key takeaways:People aren't just “clients” or “data points”, they're humans navigating real strugglesYour website, social media, and content should meet people where they areYou don't need to post constantly (consistency ≠ overproduction)The goal of marketing isn't just visibility, it's trust and connectionAt the end of the day… Marketing isn't about getting more people in the door.It's about helping the right people feel seen, safe, and supported, before they ever reach out.--RESOURCES Connect with Shayna:

"Authenticity is the highest vibration—it's even higher than love." Dr. Norma Hollis joins Josh to discuss the high cost of "losing yourself" in a corporate box. They dive into why many professionals face an identity crisis at retirement and how companies unknowingly design systems that kill the very diversity of mindset they claim to value. Josh and Dr. Hollis discuss the "Gifts Game" and the importance of alignment—matching your natural-born talents with your professional role. This episode is a call to action for leaders to stop leading from a pedestal of perfection and start leading with a human-centric approach that fosters trust, engagement, and sustainable energy. In this episode, you'll learn: ✅ Identity Suppression: How to recognize if your corporate culture is stealing your authentic energy. ✅ Authenticity as Strategy: Why alignment between who you are and what you do is the ultimate driver of ROI. ✅ The Gifts Game: Understanding the multidimensional nature of your team (and why your engineers might actually be artists). ✅ The Hidden Cost of Inauthenticity: How "inching" the truth to save a job leads to an $8 million loss for organizations. ✅ Human-Centric vs. Data-Driven: Why the companies that "have a soul" are the ones that will win in the next decade. ✅ Breaking Autopilot: Practical advice on using reflection and assessment to stop "pushing through" and start living. ✅ Leading by Energy: How to support and read your team's energy rather than suppressing it. Connect with Dr. Norma Hollis: Her Website: normahollis.com Her Authenticity Assessment: http://authenticityassessment.com/ Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: Instagram, YouTube & TikTok @leadinquarters Artwork: Adam Powell Music by: Bensound.com/free-music-for-videos License code: MPJZBXTAHBWKTSO6 Artist: : Benjamin Tissot #LeadershipInQuarters #DrNormaHollis #AuthenticLeadership #IdentitySuppression #CorporateCulture #AuthenticEnergy #ProfessionalDevelopment #EmployeeEngagement #JoshSeldin #YourGrowthAscent

In a world increasingly governed by autonomous technology and integrated processes, how do we keep human passion and partnership at the center of leadership? In this episode of Trust Me, I Know What I'm Doing, Abhay sits down with Garima Shah, a 20-year veteran of the FinTech industry and the Co-Founder and President of Biller Genie. Garima pulls back the curtain on the "challenger mode" mentality common in Indian American and immigrant families and explains why scaling a company teaches you what "hustle" never will. From navigating a startup through the onset of a global pandemic to creating a culture that celebrates the "Fuck Up of the Month," Garima shares her framework for intentional growth, building resilient teams, and the necessity of radical trust. In this episode, you'll learn:Why "doing it all" is the enemy of true leadership and scale. The difference between working hard (hustle) and working on purpose (scaling). How to utilize a "Happiness Journal" to rewire your brain for daily success. The shared responsibility of startups in governing and democratizing Agentic AI. How to embrace impatience as a "mover" and turn mistakes into fuel for growth.Chapters/Timestamps00:00 Introductions02:34 The Joy of Building in FinTech05:05 The Importance of Happiness and Positivity07:58 Hustle vs. Scaling: A Shift in Mindset10:28 Embracing Change: The Art of Pivoting13:27 Communication and Team Dynamics in Fast-Paced Environments14:01 Sponsor Break: Travelopod and RuffRest17:07 The Role of Startups in AI Governance19:52 Cultural Identity and Personal Motivation22:41 Embracing Vulnerability and Learning from Mistakes25:18 Parenting Lessons in Leadership28:09 Cultivating Trust and Optimism in LeadershipSupport the Show: If you enjoyed this episode, please subscribe and leave a review on Apple or Spotify or wherever you podcast!TRUST ME I KNOW WHAT I'M DOING is brought to you by TRAVELOPOD, with personalized travel support to help you explore the wonders of the world.  Start your next journey at vacation.travelopod.comThis episode is also sponsored by RuffRest® , the only dog bed you'll ever need.  Go to www.timberdog.com to learn more

Andrew GallExecutive Creative Director / Head of StrategyAndrew is a creative strategist and writer known for blending business results with "emotional resonance."Role: He co-leads the creative department at Copacino Fujikado, where he focuses on "Human-Centric" marketing—the idea that even B2B buyers should be treated as emotional humans rather than clinical logic-processing machines.Author: Outside of advertising, he is a published author of three books. His most notable title, Everything Is Better with a Gorilla, was illustrated by Vince Soliven and has sold over 15,000 copies.Thought Leadership: He frequently writes and speaks on how brands can use Generative AI responsibly to improve product launches while maintaining a "human" brand voice.Vince Soliven - Chief Creative OfficerVince is a multidisciplinary creative leader with over 21 years of experience in art direction, design, and film directing.Role: As CCO, he oversees the visual craft and bold "unexpected" thinking for the agency's roster, which includes the Seattle Mariners, Premera Blue Cross, and Seattle Children's Hospital.Background: A native of Hawaii, he was previously the ECD at MVNP (a DDB Associate) in Honolulu, where he was named one of the city's "Top 40 Under 40" business leaders.Philosophy: He is a strong advocate for "intentional friction"—the belief that creative breakthroughs happen best through spontaneous, in-person collaboration rather than through digital tools like Slack or Zoom.The two are best known for their work on Kimberly-Clark (specifically the Huggies and Pull-Ups brands) during their time at Ogilvy Chicago, and more recently for their award-winning "Emotional B2B" campaigns.Common Client History:Consumer: Seattle Mariners, Brooks Running, Corona, Heinz, and Symetra.Travel/Lifestyle: Hawaii Tourism Authority, Chateau Ste. Michelle, and various luxury hotel groups.

Zac Cohen discusses the ambitious Atari Hotel project, emphasizing human-centric development and the balance between nostalgia and futurism in design. He highlights the integration of modern technology and the importance of partnerships in creating a community-focused entertainment district. Zac delves into the challenges and strategies faced in large-scale development, emphasizing architectural uniqueness and long-term impact. He shares insights on managing multiple projects and market expansion, including new partnerships and concepts in Roosevelt Row. The conversation concludes with Zac's future vision for Phoenix as a tech and architectural hub, along with ways to connect.

Superpowers for Good should not be considered investment advice. Seek counsel before making investment decisions. When you purchase an item, launch a campaign or create an investment account after clicking a link here, we may earn a fee. Engage to support our work.Watch the show on television by downloading the e360tv channel app to your Roku, LG or AmazonFireTV. You can also see it on YouTube.Devin: What is your superpower?Patrick: Ability to envision opportunities that create shared value through connection and collaboration.Patrick A. Howell is a rare combination of humanitarian and financier, blending his deep expertise in capital market formation with a passion for helping people. In today's episode, Patrick revealed that his approach to finance begins and ends with humanity, challenging us all to see the human stories that underpin every decision.Patrick credits much of his perspective to his upbringing, pointing out how his parents influenced his values. “My father always invited me to elevate myself to my highest potential. My mother taught me to do good inside the world,” Patrick shared. These foundational values have shaped an extraordinary career infused with purpose.At Global Market Intelligence & Media, where he serves as CEO, Patrick's vision is rooted in building connections that create “win-win-win-win” outcomes. He explained, “I think there's no reason why we can't do business in such a way where it enhances everybody—the person doing the business, the person receiving the business, and all the others involved.” This commitment to equitable, human-centered solutions is the hallmark of his work.Patrick also hosts a podcast called Global I Am, which highlights inspiring stories and groundbreaking ideas across culture, finance, and innovation. Through his podcast, he amplifies voices from diverse backgrounds while demonstrating the ways business and humanity can intersect to create meaningful change.In addition, Patrick is preparing to release his highly anticipated memoir, Getting Deals Done, in August. The book promises to offer a behind-the-scenes look at his remarkable journey, blending personal stories with insights into capital market formation and strategies for creating impactful connections. “It's my story in many ways, but also the story of several mentors,” Patrick said, offering listeners a glimpse of what's to come.Patrick's belief in the transformative potential of finance has deep roots. Drawing on examples like his efforts to diversify funding and catalyze financial empowerment, Patrick reminded listeners that true impact is driven by relationships and shared vision. “It always comes back to recognizing what's special about the people with whom we engage on a day-to-day basis,” he emphasized, illustrating how purpose and profit can indeed coexist.This conversation inspired me to reframe finance as a tool for collective good. Patrick masterfully shows us how the financial world can serve not only economies but also humanity, often bridging cultural and economic gaps to create opportunities that matter.With leaders like Patrick paving the way, we're reminded that our superpowers—whether insight, vision, or empathy—can be real changemakers in every facet of our lives.tl;dr:Patrick Howell shares how his upbringing shaped his humanitarian approach to finance and culture.Getting Deals Done, Howell's upcoming memoir, offers insights into impact-driven leadership and capital markets.Howell uses his Global I Am podcast to amplify diverse voices and foster meaningful global connections.Global Market Intelligence & Media builds solutions for equitable and transformative opportunities in underserved communities.Howell's visionary connection building inspires a future where humanity and business thrive together.How to Develop Visionary Connection Building As a SuperpowerPatrick's superpower is his rare ability to envision opportunities that create shared value through connection and collaboration. As he put it, “Networking is a very powerful ability, but I also love business development in the context of that networking.” What makes his approach remarkable is his focus on fostering relationships grounded in humanity. Patrick explained, “I think there's no reason why we can't do business in such a way where it enhances everybody...a win-win-win-win situation.” This people-first strategy shapes the way he builds bridges across industries and continents.Patrick demonstrated his superpower while working alongside his team at Global Market Intelligence & Media to reverse-engineer the transatlantic slave trade into a “transatlantic peace and prosperity trade.” Together, his team succeeded in securing a major agricultural grant to help create economic and technological opportunities across the Caribbean, Africa, and beyond. The collaborative process not only strengthened his team's operations but also fostered connections that highlighted the mutually beneficial impact of their visionary work.Tips for Developing This Superpower:Build relationships rooted in shared values instead of focusing only on short-term goals.Surround yourself with diverse individuals who inspire and challenge you to think bigger.Envision solutions where everyone benefits, including people, communities, and organizations.Maintain a daily spiritual practice for grounding and inspiration.Act with confidence and remain focused, even when projects feel overwhelming.By following Patrick's example and advice, you can make visionary connection building a skill. With practice and effort, you could make it a superpower that enables you to do more good in the world.Remember, however, that research into success suggests that building on your own superpowers is more important than creating new ones or overcoming weaknesses. You do you!Guest ProfilePatrick A. Howell (he/him):CEO, Global Market Intelligence & MediaAbout Global Market Intelligence & Media: Investor Relations & Investment Banking Consultation.Website: podcasts.apple.com/us/podcast/global-i-am/id1872536884Other URL: penguinrandomhouse.com/books/782344/getting-deals-done-by-patrick-howellBiographical Information: Patrick A. Howell is an award-winning financier, author, and business development leader with nearly 35 years of experience spanning from San Francisco's Market Street to Wall Street. He is recognized for his unique ability to bridge the worlds of capital formation and creative storytelling.LinkedIn Profile: linkedin.com/in/howell1banker2importer3publishPersonal Instagram Handle: @getting_deals_done Personal Facebook Profile: facebook.com/BankerWriterVisionarySupport Our SponsorsOur generous sponsors make our work possible, serving impact investors, social entrepreneurs, community builders and diverse founders. Today's advertisers include rHealth, Frontier Bio, High Desert Gear, and Mission Booster Procurement. Learn more about advertising with us here.Max-Impact Members(We're grateful for every one of these community champions who make this work possible.)Brian Christie, Brainsy | Cameron Neil, Lend For Good | Carol Fineagan, Independent Consultant | Hiten Sonpal, RISE Robotics | John Berlet, CORE Tax Deeds, LLC. | Justin Starbird, The Aebli Group | Lory Moore, Lory Moore Law | Marcia Brinton, High Desert Gear | Mark Grimes, Networked Enterprise Development | Matthew Mead, Hempitecture | Michael Pratt, Qnetic | Mike Babbit | Coledger Solutions | Mike Green, Envirosult | Nick Degnan, Unlimit Ventures | Dr. Nicole Paulk, Siren Biotechnology | Paul Lovejoy, Stakeholder Enterprise | Pearl Wright, Global Changemaker | Scott Thorpe, Philanthropist | Sharon Samjitsingh, Health Care Originals | Add Your Name HereUpcoming SuperCrowd Event CalendarIf a location is not noted, the events below are virtual.SuperCrowd Impact Member Networking Session: Impact (and, of course, Max-Impact) Members of the SuperCrowd are invited to a private networking session on April 14th at 1:30 PM ET/10:30 AM PT. Mark your calendar. We'll send private emails to Impact Members with registration details. Upgrade to Impact Membership today!SuperCrowdHour, April 15, 2026, at 12:00 PM Eastern. Devin Thorpe, CEO and Founder of The Super Crowd, Inc., will lead a session on “Compliance Made Easy: Navigating Form C.” Drawing on his extensive experience as an investment banker, impact investor, and crowdfunding expert, Devin will simplify the complexities of Form C filing for regulated investment crowdfunding campaigns. In this session, he'll walk through the key components of Form C, highlight common compliance pitfalls, and share practical strategies to ensure your offering meets regulatory requirements with confidence. Whether you're launching your first campaign or refining your compliance process, this SuperCrowdHour will equip you with the knowledge to navigate Form C efficiently—so you can focus on building trust and raising capital successfully.SuperCrowd26 featuring PurposeBuilt100™: This August 25–27, founders, investors, and ecosystem leaders will gather for a three-day, broadcast-quality global experience focused on disciplined capital formation, regulated investment crowdfunding, and purpose-driven growth. We're bringing together leading voices in impact investing, compliance, digital marketing, and circular economy innovation to deliver practical frameworks, real-world case studies, and actionable strategies. The event culminates in the PurposeBuilt100™ Showcase, recognizing 100 of the fastest-growing purpose-driven companies in the U.S. Register now to secure your seat and get all the details. August 25–27, streaming worldwide.Share the application for the PurposeBuilt100™: Purpose-driven founders deserve recognition. The PurposeBuilt100™ application window is now open—celebrating the fastest-growing companies building profit with purpose. If you know a founder creating real impact and real growth, please share this opportunity. Applications are free and confidential. Explore the program and apply today: PurposeBuilt100.com.Community Event CalendarSuccessful Funding with Karl Dakin, Tuesdays at 10:00 AM ET - Click on Events.Join the RMAIIG Education Subgroup on March 30, 2026 (6:00–7:00 PM) in the Aerospace Building, AERO N240 (3775 Discovery Dr, Boulder, CO) for “Vision to Reality: AI Avatars in Education” with Karl Dakin (Dakin Capital LLC), exploring how multi-avatar AI (CAP, TAM, and “BEN”) can support learning through Socratic dialogue, assessments, and case guidance—free pizza, RSVP here: https://forms.gle/MBj3mCumdtwXWDo29Platform Leaders Workshops Program – 5th ICAFR (Málaga, April 8–10, 2026): Join GECA and EDFA for hands-on, interactive workshops for crowdfunding platforms and ecosystem builders—covering investor UX & engagement, secondary markets/technology/tokenisation, and platform data & research—plus dedicated peer exchange with global platform leaders. Register: https://www.crowdfunding-research.org/pagoICW 2026 Keynote Kickoff - Apr 13 | 10:30–11:00 AM PT - Tim Draper kicks off ICW 2026 with insights on backing transformative startups. Set the stage for three days of pitches, panels, and competition.Creators as an Asset Class - Apr 13 | 11:00–11:55 AM PT - Scott Kitun and Brian Belley explore creator investing as a new asset class. Learn the opportunities, risks, and emerging playbook.Group A Pitch Session - Apr 13 | 12:00–12:55 PM PT - Devin Thorpe, Hugh McDermott, and Wendel Afonso present live pitches. Vote for the top startup advancing to the Championship.Group B Pitch Session - Apr 13 | 2:00–2:55 PM PT - Paul Lovejoy, Sona Shah, Joe Schaeppi, and Hiten Sonpal pitch live. Cast your vote and back the strongest founder.Capital Dept: Diversifying the Capital Stack - Apr 14 | 11:00–11:55 AM PT - Kelley Frank, Brian Belley, Olowo-n'djo Tchala, Yael Weiss, and Wendel Afonso share proven fundraising strategies. Learn how to plan, launch, and close a successful raise.Group C Pitch Session - Apr 14 | 12:00–12:55 PM PT - Justin Renfro, Franck Lahaye, and Trevor Legwinski feature in this live pitch round. Watch, evaluate, and vote for the standout startup.The Listing Playbook - Apr 14 | 1:00–1:55 PM PT - Ajay Tandon, Chris Lustrino, and Gregg Jaclin discuss post-raise pathways. Learn how startups prepare for listings and liquidity.Group D Pitch Session - Apr 14 | 2:00–2:55 PM PT - Chase Collins, Amanda Benaim, Arthur Erickson, Chad McClennan, and Cole Shepherd pitch live. Vote for who advances to the final round.Beyond Stocks: Alternative Investing - Apr 15 | 11:00–11:55 AM PT - Scott Kitun and Darren Rovell explore collectibles and alternative assets. Discover trends shaping modern portfolios.Group E Pitch Session - Apr 15 | 12:00–12:55 PM PT - Eitan Charnoff, Teddy Lyons, Annette Azan, Jaeson Bang, and Jeremy McCool present the final pitches. Last chance to vote before finalists are selected.Compliance & Regulatory Landscape - Apr 15 | 1:00–1:55 PM PT - Brian Belley, Andrew Stephenson, and Jason Fishman cover key regulations. Understand disclosures, protections, and what's changing.Championship Pitch & Closing - Apr 15 | 2:00–3:15 PM PT - Chris Lustrino, Léa Bouhelier-Gautreau, and Teddy Lyons host the final round. Watch the winner crowned and ICW 2026 conclude.Save the Date! October 20th and 21st will be the Crowdfunding Professional Association Regulated Investment Crowdfunding Summit for 2026. This is the event of the year for everyone in the crowdfunding ecosystem.If you would like to submit an event for us to share with the 10,000+ changemakers, investors and entrepreneurs who are members of the SuperCrowd, click here.Manage the volume of emails you receive from us by clicking here.We use AI to help us write compelling recaps of each episode. Get full access to Superpowers for Good at www.superpowers4good.com/subscribe

The emotional impact of our surroundings, the challenges of a multi-year global project, and why the perfect kitchen starts with the “mother archetype.” Elana Tenenbaum Cline, architecturally trained-interior designer with a fascinating background rooted in both structured discipline and creative layering came into the virtual studio to share her journey from attending Syracuse University’s intensive architecture program to working on massive global projects like the Abu Dhabi Airport. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep The conversation explores the “practical creative” mindset, the importance of constraints in design, and the profound shift from large-scale architecture to the intimate human scale of interior design. Elana explains her philosophy that our surroundings completely impact how we perform and think, detailing how she uses personal narratives to craft spaces that truly resonate with her clients. The Architectural Foundation: Elana discusses growing up with a structured father and a creative mother, and how her five-year architecture degree informs her complex interior renovations today. The Emotional Connection: Why Elana pivoted to interior design to achieve a more intimate understanding of how people actually live—from how they serve coffee to their favorite childhood colors. We talk about running and The “Suck” of the Marathon: A unique analogy comparing the phases of a design project to running a marathon, specifically the “mile 20” moment where clients might lose the vision just before the finish line. Redefining Luxury: Why “luxury” in interior design might be as simple as a perfectly organized silverware drawer rather than just expensive materials. The Performance of Space: Insights into commercial projects like the West River Surgery Center, where the design’s primary goal is to evoke a sense of ease and calm for patients. Elements & Links E: Explore Elana's portfolio and the “all senses” approach to residential and commercial design. Syracuse Architecture: Information on the intensive five-year program that shaped Elana's professional background. Convo By Design Archive: Catch up on previous episodes featuring architects and designers. The Soul of a House: A recommended read on the emotional impact of interior spaces. “I call myself a practical creative. I love being creative, but I love having constraints.” “What is so beautiful about architecture and interior design is… how do you actually live in the space? How do you think?” “I believe that our surroundings completely impact how we feel, how we perform, and how we think.” “Architecture, depending on the scale… can go on for a long time. There is a pace with interiors that keeps me going.” “Luxury in architecture is a material choice… luxury in interior design might be a silverware organizer in a drawer.” “In an interior project, mile 20 is when you’ve done all the work… you're almost there, and the client doesn't see the vision yet because they can't sit on it or touch it.” “I try to use plain speak with clients… even the wealthiest clients all have budgets and want to manage them extremely carefully.” “You finish a renovation… and they put a pink Dove soap pump from Walgreens on the counter. It’s like a knife to the heart.” “People want to be outside as much as possible; they want to connect to nature as much as possible while still having access to power and shade.”

The Human Heart of Retail Innovation The message from NRF 2026: Retail's Big Show was clear: Technology is the tool, but humanity is the strategy. In this episode, Chris Igwe and Dominik Olejko, Head of Customer Insights at Pepco, debrief on the "thousands of years of experience" that met in New York this year. They dive into how global leaders are integrating AI to empower staff and why the "User First" mantra is more critical than ever. Why Tune In: - Beyond AI: How to shift from "AI everywhere" to "AI integrated." - Dark Social & Community: Why the best customer insights are moving to private spaces. - Authenticity: The secret to building trust in an automated world. Get the boots-on-the-ground insights you need to stay future-ready.

Want more than buzzwords and brainstorms? Mick Spiers sits down with innovation authority Bruce Vojak to explore how real breakthroughs actually happen. His message is clear: innovation is a human act first. It comes from curious people who challenge assumptions and reframe problems.From the evolution of the carrot peeler to a billion-dollar innovation at Procter & Gamble, this conversation shows how deep user understanding drives real change. Bruce also shares a practical playbook for leaders: create internal alignment, keep processes simple, empower your innovators, and focus on learning fast.We also tackle the harder question of unintended consequences and why leaders must ask: What can we make possible, and what have we just made possible?

In this week's Research Revealed, Sara draws insights from a Harvard Business Review global leadership development study and discusses why empathy, active listening and emotional intelligence are becoming crucial in the current work environment. This episode has actionable steps to cultivate these human centric skills within your organization and team to foster a more collaborative, inclusive, and resilient work environment. Stream more episodes wherever you get your podcasts! Research Revealed is a production of MOD Network and Evergreen Podcasts.

I have a confession to make. I'm exhausted. In the best possible way after a week in Orlando, Florida for the Kitchen & Bath Industry Show. I have so much to share with you today! My journey started on the Monday before the show began for a travel day, sound check and confirming the final details form the show. In addition to hosting the KBIS Podcast Studio again this year, moderating a panel on the NEXT Stage and recording conversations for the show, I wanted to help you prepare for the show next February in Las Vegas. But Josh, next February is like 11 months away. That's true, but here's a secret. Come a little closer, it's just us. KBIS is the essential American kitchen and bath show, full stop. It's about learning, seeing, connecting and putting all of the pieces together to understand how the American market is setting up for the next year and the trending ideas that have staying power for the next 5-10 years. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep You can listen to Convo By Design for the conversations with industry insiders. If I were a designer, I would. I believe that this show tells the stories that you should really know to get a feel for directionality of the industry. Specifiers are the plus of the industry and the ideas emanating from the show this year covered the technology revolution taking place from an AI perspective, but there's more. The kitchen is in the midst of a wholesale change. And it's exciting to see it happen in real time. Learning was a key theme this year. If you were not at the show this year, you are behind the curve. I don't say this to scare you, I tell you this so you make the time to get to the show next year. All three days and plan to see as much as you can. But, I wanted to share some of the key ideas from the show this year. For additional details, check the show notes. Luxury is the measurable outcome of thoughtful design—where performance, longevity, and relevance align to support the way people actually live. Luxury is the removal of friction from daily life. Luxury is durability aligned with intent. Luxury is design that continues to perform long after the purchase is forgotten. Luxury is confidence—in function, longevity, and fit. Luxury is not what you spend. It's what you never have to rethink. The Kitchen as the Primary Investment The kitchen remains the #1 homeowner investment nationwide. Homeowners are willing to exceed budget in the kitchen more than any other space. The kitchen is the most public and social room in the home. It represents identity: “I'm a cook,” “I entertain,” “I host.” Food equals memory; appliances enable those memories. The Expanding Kitchen Ecosystem Kitchens are no longer singular spaces—they expand throughout the home. Secondary kitchens (sculleries, prep kitchens, butler's pantries) are rising. Beverage centers, bars, and wine storage are increasingly common. Coffee stations and en-suite kitchenettes are viewed as lifestyle enhancements. Outdoor kitchens are now expected in many markets. Refrigeration appears in bathrooms (skincare), offices, and guest suites. Multigenerational living drives multi-kitchen design. Post-COVID entertaining shifted bar culture into the home. Value Has Replaced Price as the Primary Decision Driver Consumers rarely regret investing more in appliances. Longevity, performance, and service support define value. Sustainability increasingly aligns with durability. Human-Centric Design Is the New Standard Appliances must be intuitive without relying on manuals. UX consistency across appliances improves adoption. Technology must solve real problems—not create new friction. Appliances Are Expanding Beyond the Kitchen Refrigeration, coffee systems, and specialty appliances now appear throughout the home. Multi-kitchen and multi-generational design is driving specification complexity. Flexibility and modular integration are essential. Practical Innovation vs Feature Saturation Most consumers use only a small percentage of available features. Simplification improves usability, adoption, and satisfaction. Innovation must solve real problems—not marketing problems. Appliances as Infrastructure for Daily Life Refrigerators open dozens of times daily, making ergonomic design critical. Dishwashers, washers, and refrigeration now integrate into behavioral routines. Appliances increasingly support lifestyle efficiency, not just task completion. Quiet Luxury: The New Definition of Premium Quiet luxury shifts focus from visual dominance to experiential excellence. Appliances integrate seamlessly into architecture. Minimal visual disruption supports design continuity. Performance becomes more important than appearance. Identity & Evolution in Design Designers must periodically redefine themselves and their work to remain relevant. Personal growth and evolving priorities shape professional identity and approach. Burnout vs Ambition Burnout is not a badge of honor; it results from overextension and emotional labor. Ambition aligns energy with superpowers and opportunities, creating sustainable growth. Setting boundaries is essential to differentiate productive ambition from harmful overwork. Emotional Labor & Client Management Design work involves managing client emotions, expectations, and second-guessing. Designers act as liaisons between clients, contractors, and teams, absorbing invisible pressures. Managing scope creep and change orders is a practical strategy to protect both energy and profitability. Social Media & Comparison Culture Social media can amplify unrealistic expectations and unhealthy competition. Designers often feel compelled to accommodate clients' desires, sometimes overextending themselves to maintain a positive perception. These core themes coming out of the show this year tell a story that cannot be ignored. The thought process is changing. More human-centric at a time when technology seems to be taking over. Interesting times. Shifting away from that, I want to share two conversations from the show. Brandon Kirschner | Azzuro Living – Control the Process, Control the Outcome: Inside Azzurro Living's Design Advantage Brandon Kirshner of Azzurro Living explains how factory ownership, material innovation, and hands-on experimentation are redefining luxury outdoor furniture—and why relationships and resilience matter more than ever. Recorded live at the Kitchen and Bath Industry Show in Orlando, this conversation with Brandon Kirshner, Partner and VP of Design at Azzurro Living, explores what it means to design, manufacture, and deliver luxury outdoor furniture with complete control over the process. Kirshner shares how owning and operating their own production facility provides a rare advantage in a crowded marketplace. This vertical integration allows Azzurro Living to oversee every step—from raw material sourcing to fabrication—ensuring performance, durability, and design integrity in extreme climates. The conversation also explores the realities of modern product manufacturing: navigating global instability, breaking through to specifiers in an oversaturated marketplace, and the renewed importance of in-person relationships. At its core, this is a story about design leadership, material obsession, and maintaining optimism in a rapidly shifting industry. Vertical Integration Changes Everything Full ownership of production facility ensures quality control Ability to experiment directly with materials and fabrication Eliminates reliance on third-party manufacturing limitations Material Innovation Drives Luxury Performance Products engineered for extreme heat and harsh winters Hands-on experimentation with rope, wicker, and aluminum Performance and longevity are core to brand value Design as the Core Differentiator Industrial design roots shape product philosophy Focus on original forms rather than “me-too” furniture Design enhances lifestyle, not just aesthetics Relationships Still Drive Specification Trade shows like High Point Market remain essential Face-to-face interaction builds trust and long-term partnerships Education through sales teams and specifier outreach is critical Resilience and Optimism in a Volatile Industry Navigating tariffs, supply chains, and global uncertainty Maintaining a solution-oriented mindset Viewing disruption as part of long-term growth In luxury outdoor furniture, control isn't just an operational advantage—it's a creative one. For Brandon Kirshner, Partner and VP of Design at Azzurro Living, ownership of the manufacturing process is the foundation of everything the company does. Unlike many competitors who rely on outsourced production, Azzurro Living operates its own factory, giving Kirshner and his team direct oversight of every detail, from raw materials to finished form. This control allows for something rare in today's manufacturing environment: true experimentation. Working directly with fabricators, Kirshner explores new weaving techniques, tests material durability, and refines structural details. The result is furniture engineered not just to look refined, but to perform in punishing environments—from desert heat exceeding 115 degrees to unpredictable seasonal extremes. Kirshner's path into furniture design began with industrial design studies, where exposure to iconic modernist designers revealed furniture as both functional object and artistic expression. That perspective continues to shape his work today, where innovation isn't driven by trend cycles, but by material curiosity and structural integrity. Launching Azzurro Living in 2020 presented immediate challenges, from supply chain disruption to economic uncertainty. Yet Kirshner views volatility as inevitable rather than exceptional. Experience has taught him that adaptability—not stability—is the constant in product manufacturing. Equally important is maintaining strong relationships within the design community. Trade shows, in-person meetings, and direct engagement remain essential tools for connecting with specifiers and building trust. In an increasingly crowded marketplace, Azzurro Living's approach is clear: control the process, push material boundaries, and let design lead. The result is furniture that reflects not just luxury, but intention. “Owning our factory gives us complete control—from raw material to finished product—and that changes everything.” “Design is the reason people invest in luxury furniture. Performance just makes it last.” “You can't innovate from a distance. Being hands-on with materials is where real progress happens.” “Trade shows and face-to-face interaction still matter because this industry runs on relationships.” “No matter what challenges come—tariffs, supply chain, geopolitics—we'll figure it out. That mindset is essential.” This is Cathy Purple Cherry – Founding Principal | Purple Cherry, freshly installed in the Convo By Design Icon Registry, we caught up at KBIS for a fresh take. Human-Centered Architecture, Resilience, and the Responsibility of Design Cathy Purple Cherry reflects on architecture as a lifelong act of care—supporting people through turbulence, embracing multigenerational living, rejecting trend culture, and using design as a tool for healing, connection, and growth. Recorded live at the Kitchen and Bath Industry Show, this conversation with Cathy Purple Cherry of Purple Cherry Architects explores architecture not as a moment of visual impact, but as a lifelong framework for human support. Purple Cherry shares her philosophy that architecture must evolve alongside the people it serves, especially during times of societal turbulence and personal change. Her work is grounded in human-centered thinking, emotional durability, and the belief that design can create stability amid chaos. The discussion moves beyond aesthetics into deeper territory—resilience shaped by hardship, the responsibility of creatives to provide clarity and options, and the importance of giving back. Purple Cherry also addresses the rise of multigenerational living, generational shifts in work culture, and the dangers of trend-driven design thinking. At its core, this conversation reveals architecture as both a professional discipline and a personal calling—one rooted in empathy, long-term thinking, and service. Architecture as Long-Term Support, Not Momentary Expression Design must serve people across decades, not just visual moments Architecture provides emotional stability during uncertain times Human-centered design is becoming essential, not optional Growth Through Challenge and Adversity Personal and professional hardship builds resilience Lessons learned shape better architects and stronger leaders Teaching and mentoring are essential responsibilities Multigenerational Living as a Cultural Shift Economic and social changes are reshaping American housing Families are staying connected longer Architecture must adapt to evolving family dynamics The Responsibility of Creatives in Times of Tension Architects provide clarity and solutions amid chaos Design can serve as a “relief valve” for societal stress Creatives help people reimagine how they live Rejecting Trend Culture in Favor of Lasting Design Trend cycles are often superficial and misleading True architecture transcends short-term aesthetic movements Enduring design comes from purpose, not prediction Giving Back as a Core Professional and Personal Value Sharing knowledge strengthens the profession Service to others creates deeper meaning in creative work Design is both a gift and a responsibility For Cathy Purple Cherry, architecture has never been about creating a moment. It's about supporting a lifetime. As founder of Purple Cherry Architects, with offices in Annapolis, Charlottesville, and New York City, Purple Cherry has built a practice grounded in the belief that design must evolve alongside the people it serves. Architecture, she explains, is not about solving for a single moment, but about creating environments that support human life over time. That perspective feels especially relevant today. As social, economic, and cultural turbulence reshapes how people live and work, architecture has taken on a new role—not just as shelter, but as emotional infrastructure. Spaces must provide calm, clarity, and flexibility, particularly as multigenerational living becomes more common and families remain connected longer under one roof. Purple Cherry rejects the idea that architecture should chase trends. While the industry often focuses on forecasting aesthetic movements, she believes true design transcends these cycles. Lasting architecture emerges from purpose, empathy, and a deep understanding of human behavior. Her perspective is shaped not only by decades of professional experience, but by personal adversity. Hardship, she explains, builds resilience and strengthens one's ability to serve others. That philosophy extends into her commitment to mentorship, service, and giving back—values she sees as inseparable from meaningful creative work. For Purple Cherry, architecture is both discipline and calling. It is a lifelong process of learning, teaching, and refining. And in a world defined by rapid change, her message is clear: the most important role of design is not to impress, but to support the people who live within it. “Architecture isn't about solving for a moment. It's about supporting people over time.” “Through suffering, we become stronger—and that's what allows us to better serve others.” “Anything in the built environment that can calm us and organize our lives becomes essential.” “Design should never be driven by trends. It should be driven by purpose and people.” “The meaning of life is discovering your gifts. The purpose of life is sharing them.”

Tiffany Yeh, MD is the CEO and Co-Founder of Eztia Materials, a climate-tech venture developing energy-efficient cooling materials to protect people from extreme heat. With a mission to advance hard tech solutions at the climate-health nexus, Tiffany draws on her unique background as a physician, engineer, and public health advocate to build technologies that improve global health in a warming world.(01:13) - Dr. Ye's Background & Inspiration (01:52) - The Heat Challenge(05:20) - Singapore and the Power of Cooling(06:32) - Why Construction Has Been Slow to Adapt (07:22) - The Human Factor(08:14) - HydroVolt Technology(09:29) - Business Model, Distribution & Competition(11:19) - Worker Comfort (15:32) - Hidden Productivity Crisis Brewing(18:18) - Feature: Blueprint: The Future of Real Estate 2026 in Vegas on Sep. 22-24 (19:21) - The Secret Sauce Behind HydroVolt (20:31) - Prototyping & Real-World Applications (21:32) - Measuring Impact & ROI (23:34) - Pitching to VCs & Investors(25:31) - Product Roadmap(29:08) - Collaboration Superpower: Lionel Messi

In this episode, we dive deep into the evolving relationship between human creativity and artificial intelligence. Inspired by Ada Lovelace's early vision of creative machines, we explore how the boundaries between expertise and common sense have been reshaped by modern AI, from expert systems to today's generative models. We sit down with pioneers and practitioners—Vasant Dhar, a longtime AI researcher and author of Thinking With Machines; Christopher Mims, technology journalist and author of How To AI; and the creators of Tachi AI, Aden Bahadori and Brett Granstaff—to discover how AI is shifting not only what we make but how we make it.We unpack the promise and the pitfalls of treating AI as a true thinking partner, not just a tool for automation. Our guests share practical strategies for using AI to augment creative work, streamline tedious tasks, and enhance idea generation—while emphasizing the necessity of human framing, expertise, and judgment. Whether you're a leader, designer, marketer, or filmmaker, we reveal why using AI thoughtfully is the real competitive edge in creative fields and business.Five Key Learnings:AI's Compounding Edge: Utilizing AI consistently and benchmarking progress gives creatives and teams a multiplying advantage—not by replacing human originality, but by amplifying it through incremental improvements.Framing Questions Matter: The ability to ask the right, nuanced questions remains fundamentally human, and is essential when using AI as a partner in ideation, research, and strategy.Context and Expertise Are Critical: Experts benefit most from AI—leveraging their knowledge to dig deeper, validate outputs, and push beyond generic solutions, while ensuring originality in their work.AI as Scaffolding, Not a Substitute: The greatest value of AI today is in reducing friction and clearing time for creativity—whether it's summarizing information, managing knowledge, or prepping film edits—so humans can focus on what matters.Human-Centric, Supportive AI: Tools like Tachi AI demonstrate that supporting creativity is more transformative than automating it; AI as infrastructure enables faster iteration and more creative decision-making, not just higher productivity.Get full interviews and bonus content for free! Just join the list at DailyCreativePlus.com.Mentioned in this episode:To listen to the full interviews from today's episode, as well as receive bonus content and deep dive insights from the episode, visit DailyCreativePlus.com and join Daily Creative+.The Brave Habit is available nowMy new book will help you make bravery a habit in your life, your leadership, and your work. Discover how to develop the two qualities that lead to brave action: Optimistic Vision and Agency. Buy The Brave Habit wherever books are sold, or learn more at TheBraveHabit.com.

In this episode of the Finovate Podcast, host Greg Palmer interviews Joel Blake, OBE, founder and CEO of GFA Exchange, who will also be moderating a session FinovateEurope. Joel shares his eclectic journey into the fintech space, driven by a passion for democratizing access to finance and empowering businesses to grow regardless of their differences. He discusses his background, which spans grassroots work, policy development, entrepreneurship, and technology innovation. Joel highlights the creation of GFA Exchange, a data intelligence platform that enables lenders and private capital providers to benchmark, monitor, and trade financial insights to manage risk and optimize portfolios. By focusing on SME financial health as a tradable asset class, GFA Exchange aims to disrupt the market and foster equitable inclusion.Joel delves into his personal and professional experiences that shaped his focus on SME financing. From humble beginnings to roles in employment mentoring, diversity leadership in sports, and co-founding an SME lending firm, Joel has consistently sought to bridge gaps and create opportunities for underserved businesses. His work in SME lending led to the development of a technology-driven alternative risk model, achieving a default rate four times lower than the UK average. This success inspired him to transition into policy, where he led initiatives to deploy capital and support business growth for thousands of SMEs. Joel emphasizes the importance of leveraging diversity and inclusion as a driver for growth, not just as a moral imperative.Looking ahead, Joel shares his vision for the future of financial services, emphasizing a human-centered approach that integrates technology and AI with principled intelligence. He predicts trends such as deeper insights from data, earlier-stage business support, and increased collaboration between corporate organizations, smaller businesses, and regulators. Joel also expresses excitement about moderating at FinovateEurope, where he looks forward to facilitating actionable insights for attendees and fostering meaningful dialogue among innovators and leaders.More info:GFA Exchange: https://www.gfaexchange.com/ ; https://www.linkedin.com/company/gfaexchange/Joel Blake: https://www.linkedin.com/in/joelblakeobe/Greg Palmer: https://www.linkedin.com/in/gregbpalmer/Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/FinovateEurope: https://informaconnect.com/finovateeurope/#Finovate #FinovateEurope #Banking #banks #grassrootsfintech #financialinclusion #democratizingaccess #SMEfintech #podcast #fintechpodcast #financialservices #innovation #ai #digitraltransformation #fintech #finserv #modernization #diversity #capital

Humans&, a startup that believes AI should empower people, not replace them, has reportedly raised a $480 million seed round at a $4.48 billion valuation. Also, Grubhub's acquisition of Claim will give restaurants access to Claim's customer acquisition and retention tools, while Grubhub diners can receive rewards. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Why you should listenScott Stafford shares his human-centric AI framework, explaining why major tech companies are now hiring salespeople again despite investing heavily in agentic solutions.Learn how to shift 20% of your workload to voice mode and natural language, with practical examples of completing real work while away from your desk.Discover where vibe coding tools like Bolt.new hit their limits and what foundational knowledge you still need to deliver AI-first solutions for clients.Wondering where to place your bets as AI reshapes the entire SaaS landscape? In this episode, I talk with Scott Stafford, an AI strategist working at the intersection of Salesforce, robotics, and human-centric technology. We dig into why companies that rushed to replace humans with AI are now reversing course, and what that shift means for consultants building practices today. Scott also shares his vision for how personal agents will become your new user interface, making traditional software interactions feel like relics. If you're trying to figure out where to invest your learning time and how to stay relevant as voice interfaces take over, this conversation maps out the territory ahead.About Scott Stafford Scott Stafford is a Human-Centric Technologist, AI Strategy Lead, and technology evangelist with 20+ years of experience bridging business strategy and emerging technology. A 27-time Salesforce certified All-Star Ranger and community leader, Scott focuses on helping people and organizations adapt to the rapidly evolving landscape of AI and the Fourth Industrial Revolution. He is co-founder of RiseWithVoice, an initiative that helps individuals strengthen both their literal and metaphorical voice to thrive in an AI-augmented future.Resources and LinksScottstafford.aiScott's LinkedIn profile625 - The Salesforce Partner's AI Dilemma with Sanjeet MahajanBolt.newSuperwhisperPrevious episode: 659 - How This Salesforce Partner Grew to 25 People by Saying No with Dennis KnodtCheck out more episodes of The Paul Higgins PodcastJoin our newsletter

Tell us what you think of the show! As the Senior Vice President of Products & Services and Pricing Solutions at Duke Energy, Meghan Dewey oversees a portfolio that generates over $1.5 billion in annual revenue. But for her, the true metric of success isn't about spreadsheets or numbers but is instead about empowering the people on both sides of a utility bill.Meghan sits at the intersection of massive corporate scale and human-centric innovation. From the Emerging Technology Office and customer prototype labs to large-scale transportation electrification, her team is essentially designing a blueprint for how utilities can operate in the short and long term. She's the engine behind how Duke Energy scales high-value solutions while also prioritizing customer experience in a way that resonates.Want to make a suggestion for This Week in Cleantech? Nominate the stories that caught your eye each week by emailing Paul.Gerke@clarionevents.com

In this episode of the Share PLM Podcast, we are joined by Ella Malara, a communication expert and human behaviour specialist. Ella is the founder of Ella Malara Strategic Consulting, where she helps managers and organizational leaders boost productivity, reduce turnover, and strengthen engagement through communication strategies rooted in behavioural science. She empowers organizations to view communication not as a soft skill, but as a strategic driver of innovation, trust, and change. At the heart of her work is a simple belief: meaningful human connection is what unlocks real potential—because for Ella, good communication isn't just about talking, it's about transforming how people work, lead, and grow together.In our conversation, Ella shares powerful insights on: ⚉ Ella's Nonlinear Journey from Arts to Organizational Change ⚉ Redefining Communication: Beyond Words and Information⚉ The Shift Toward Visual and Digital Communication⚉ Common Communication Mistakes in Digital Transformations⚉ Building Trust as the Foundation of Any Communication Strategy⚉ Measuring Impact Through Behavioral Change (KBIs)⚉ How Behavioral Science Shapes Ella's Approach CONNECT WITH ELLA: ⚉ LinkedIn: https://www.linkedin.com/in/elenamalara/ CONNECT WITH SHARE PLM:Website: https://shareplm.com/ Join us every month to listen to fascinating interviews, where we cover a wide array of topics, from actionable tips, to personal experiences, to strategies that you can implement into your PLM strategy.If you have an interesting story to share and want to join the conversation, contact us and let's chat. We can't wait to hear from you!

Ann Sussman is an architect, author and researcher interested in how buildings influence our behavior. She's president of the Human Architecture and Planning Institute, and also known from the books Cognitive Architecture and Urban Experience + Design. She recently co-authored the Handbook of Neuroscience and the Built Environment, which recently launched.In this interview, Ruben and Ann talk about a variety of topics regarding the brain, the importance of beauty, the experience of our built environment through our senses and the need for a different kind of design that takes human perception into account.====JOIN OUR COURSE: https://www.aestheticcity.academy/products/courses/aesthetic-city-academyJoin the #1 email list about making better places:https://the-aesthetic-city.kit.com/signup======For more information on The Aesthetic City, find our website on https://theaestheticcity.com/ Subscribe to our YouTube channel: https://www.youtube.com/@the_aesthetic_city Follow us on X: https://x.com/_Aesthetic_City Instagram: https://www.instagram.com/the.aesthetic.city/ Substack: https://theaestheticcity.substack.com/

In this episode of the Share PLM Podcast, hosts Beatriz Gonzalez, Jos Voskuil, and Maria Morris come together to reflect on an impactful year of conversations across the global PLM community. From human-centric transformation and sustainability to leadership alignment and cultural change, this conversation captures the essence of what shaped PLM in 2025—and what will matter even more in 2026.Let's take a closer look:⚉ A Broader Range of Voices in the PLM Conversation ⚉ 2025: The Year of the Human Factor in PLM ⚉ The First Human-Centric PLM Conference ⚉ Learning from Both Small and Large PLM Transformations ⚉ Sustainability as a Core PLM Responsibility ⚉ From Training to Early Engagement ⚉ Diversity and Representation in PLM Leadership ⚉ What's Next for the Share PLM Podcast ⚉ The Share PLM Summit Returns in 2026 ⚉ Bringing the C-Level into the PLM DialogueThe Share PLM Summit 2026Register Here! https://shareplm.com/the-share-plm-summit-2026/ CONNECT WITH SHARE PLM:Website: https://shareplm.com/ Join us every month to listen to fascinating interviews, where we cover a wide array of topics, from actionable tips, to personal experiences, to strategies that you can implement into your PLM strategy.If you have an interesting story to share and want to join the conversation, contact us, and let's chat. We can't wait to hear from you!

In this first episode of our special AI series, I have the pleasure of welcoming Peggy Johnson — a remarkable leader whose career spans mobile innovation, augmented reality, and now humanoid robotics. What struck me in our conversation is how deeply human her approach to technology has always been. Peggy grew up as one of fifteen children, in a family where every voice mattered. Later, she became one of the very few women studying engineering in the 1980s. These early experiences shaped her belief that inclusion is not optional — it is the foundation of innovation. Throughout her journey — from Qualcomm and Microsoft to Magic Leap and now Agility Robotics — Peggy has championed a simple but powerful idea: 

Ep 51 - Returning guest Randy discusses topics from Dogman & Werewolves to Lake Monsters to Fae & the Green Children from Woolpit.Welcome to Episode 51 of The Paranormal Rundown! This episode we have an excellent return guest, Randy, who has thoughts on many different aspects of the paranormal. You may remember him from episode 42, Pale Crawlers and Paranormal Manifestations. This time around, we get into deep conversations about Dog Soldiers, Dogmen, and Werewolves. Including an interesting story about something his parents caught on their security camera! Later we get into Lake Monsters and the idea that they are protecting the body of water. This of course, leads us to the Fae. We cover a wide range of topics on this one, including Bigfoot, Hypertrichosis, Lycanthropy, Porphyria, The Berlin Wall Werewolf Patrol, The Anomalous Creature Population Tracker, Champ from Lake Champlain, The Green Children of Woolpit, even Miniature Ents! Too many topics to list them all, so get comfortable, this is going to be a good one!The Wolf Gate: https://imgur.com/a/4BL71QtLink to Humans in Space thread: https://www.boredpanda.com/humans-are-weird/If you have your own Dogman, Fae, or Miniature Ent story, contact us at feedback@paranormalrundown.com We would love to have you on to talk about it!The Paranormal Rundown is a partnership between the hosts David Griffith, Father Michael Birdsong, and Vic Hermanson.Be sure to check out our partner podcasts:You can find Vic at Trailer Trash Terrors, https://podcasters.spotify.com/pod/show/vic-hermansonYou can find Father Birdsong at https://www.becomingahouseofprayer.com, as well as hear his new podcast Ending the Curse at:https://open.spotify.com/show/5yL7ZAN4wcRKnMPAlalVXW

Joyful Business Revolution Founder & CEO M. Shannon Hernandez shows that messaging is still at the heart of effectively connecting with your very human customers and prospects. She shares her fascinating journey from teaching 8th graders in Spanish Harlem to helping early stage companies scale through authentic storytelling. A drive for continuous learning is everything. "Your business, your company, your organization is only going to grow as far as you grow yourself." Purpose driven founders are rejecting that growth must be had at all costs. She sees a big hunger for transparency, integrity and ethical marketing that respects people's intelligence, energy and time. Less pain-point manipulation, more focus on excellence. "Do less, but do it better." And through it all, leaders need to embrace three strategic levers: Clarity, Kindness and Joy. This episode has been sponsored by Meter. Head to meter.com/marketimpact to learn more.

This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted advisor to customer service leaders navigating the pressure to modernize operations, improve experience, and prove the value of their AI investments. As the host of the Press 1 For Nick podcast, he's interviewed more than 200 CX leaders, authors, and innovators about the future of service. His new book, The Heart of Service: A Blueprint for Human-Centric AI in Customer Service, uses a fictional parable to show what happens when a CX leader stops chasing hype and starts asking the right questions. Nick brings practical experience from years of helping contact centers implement modern solutions—from AI and automation to agent enablement and post-go-live support. His work is grounded in one belief: technology should serve people, not the other way around. Resources  VDS: https://www.govds.com Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation.

Welcome to episode 302 of Grow Your Law Firm, hosted by Ken Hardison. On this episode, Ken is joined by Derek Weber of Lead With AI, the founder and AI integration expert helping businesses implement human-centric AI strategies. Derek has spent over two years transforming his 22-year-old marketing company through focused experimentation with AI, developing a proven progression from mindset to technique, tools, and technology. He helps leaders move past fear and frustration to implement AI as a productivity multiplier, enabling teams to handle more clients, complete senior-level work faster, and reduce outsourcing costs. Derek's approach works across industries and requires no prior AI expertise - just an open mind and a ChatGPT or Claude account. What you'll learn about in this episode: 1. AI Mindset and Adoption: - Why starting with mindset is critical before implementing AI tools - Overcoming resistance and fear that keeps teams stuck in the status quo 2. Progression to AI as a Partner: - Stages of AI integration, from basic interaction to assistants and agents - How to delegate repetitive or low-value tasks to AI to free up high-value work 3. Structured Input and Training: - Using contextual prompts and structured outputs to increase AI accuracy - Stacking AI assistants with specialized training for complex task handling 4. Human-Centric AI Implementation: - Focusing AI on amplifying high-value work instead of automating chaos - Creating strategic partners and virtual advisors for problem-solving and decision-making 5. Practical Application and ROI: - Real-world results: increased efficiency, more clients, and reduced outsourcing costs - Applying Derek's methodology in any business, regardless of industry or AI experience Resources:    Websites: LeadWithAI.Us/pilmma  GBGmarketing.com Linkedin: linkedin.com/in/derekaweber   Additional Resources:    https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind AI for PI Expo:   www.pilmma.org/ai-for-pi-expo

The biggest barrier to optimizing your sales operation isn't technology—it's a cultural one. Many teams view "process" as corporate handcuffs, believing it stifles the creativity needed to close deals. Process expert Nesanel Moeller breaks down this misconception: A clear process is actually the reliable, repeatable foundation that enables high-level creativity and customer connection.

Shane Pope is the founder of Reflect Technology, a company dedicated to transforming mental wellness. After a long, intense journey through trauma and healing, he emerged with a deep curiosity and drive to help others. Shane specializes in deconstructing complex ideas, translating them into accessible insights, and building bridges that make mental wellness tools approachable for everyone. He believes that in today's world, where we are constantly overwhelmed with inputs, what people need most are safe spaces to let thoughts and emotions out, creating clarity, resilience, and growth.Expect to learn:- Why Shane created an AI app that's intentionally designed to feel "not-human"- Why Taylor Swift has been a big inspiration in building Remi- What the human revolution is and how AI can enrich our human experiences- How the Disney movie Cars highlights the danger of optimizationAnd much more. This was one of the best conversations I've had all year. I learned A TON from hanging out with Shane and you will too by listening to this. Enjoy!Shownotes:Remi WebsiteDownload the app Connect with Shane For more Dare to Dream content find us on: Apple Podcasts:⁠ ⁠https://podcasts.apple.com/us/podcast/the-dare-to-dream-podcast/id1522983890⁠⁠ Spotify:⁠ ⁠https://open.spotify.com/show/599zlweDDcmXP5YhOX6TFw⁠⁠ Instagram:⁠ ⁠⁠⁠https://www.instagram.com/thedaretodreampodcast/⁠⁠If you want to Live a Story Worth Telling, join Gregory's Newsletter :⁠ ⁠⁠https://liveastoryworthtelling.gregoryrussellbenedikt.com/laswt⁠ If you're ready to achieve your dreams without quitting your job or losing your ability to provide for you family, book a discovery call with Gregory:https://calendly.com/gregoryrussellbenedikt-1/discovery-call

In this episode, Talaya sits down with Dr. Fazlur Rahman, a retired oncologist with a remarkable 35-year career spent serving communities in San Angelo, Texas. An author and advocate for patient-centered medicine, Dr. Rahman shares his invaluable insights on what's missing in modern healthcare and how we can bring it back.This is more than a medical conversation; it's a deep exploration of the human side of oncology for anyone navigating cancer, from patients and caregivers to future oncologists. Dr. Rahman shares powerful stories and lessons from a career dedicated to compassionate care.In this episode, we dive into:The Power of Empathy: Why Dr. Rahman believes a compassionate "bedside manner" is as critical as any treatment.Rural Health Barriers: Navigating the unique logistical, cultural, and financial challenges of cancer care in underserved areas.The Patient's Struggle: An honest discussion on the human and financial toll of a cancer diagnosis.Ethical Decisions: Dr. Rahman's perspective on the difficult choices patients and doctors face in modern healthcare.✨Timestamp Highlights:04:34 The Importance of Empathy in Medicine08:05 Dr. Rahman's Books and Writing11:36 Challenges in Cancer Care19:23 Barriers in Rural Cancer Care25:29 Financial and Ethical Struggles42:57 Advice for Future OncologistsTranscript: https://bit.ly/podscript172Connect & Engage with Dr. Rahman:Website: https://fazlurrahmanmd.com/

Bob Pulver, Founder and Principal of Elevate Your AIQ, joins host Sagi Eliyahu. Bob draws on decades of enterprise transformation at IBM and NBC to share how AI adoption is less about tools and more about changing behavior and adopting a responsible strategy. Bob dives into what makes AI transformation unique, how leaders can balance hype with readiness and why building AI literacy across the workforce is critical for long-term success.Key Takeaways:01:53 Early exposure to IBM Watson showed Bob the disruptive potential of AI.04:26 Process reengineering should come before automation or AI adoption.09:28 Transformation is more about people and behavior change than technology.12:25 AI literacy and readiness are essential for organizational survival.17:13 AI is as disruptive as past shifts but broader in scope.19:58 The pace of AI advancement outpaces people's ability to adapt.23:14 Leaders must critically assess black box AI solutions for risks.29:18 Responsible adoption requires testing, governance and ethics oversight.31:25 Knowing your business and fostering collective intelligence drives better decisions.Resources Mentioned:Bob Pulverhttps://www.linkedin.com/in/bobpulver/Elevate Your AIQ | LinkedInhttps://www.linkedin.com/company/elevateyouraiq/Elevate Your AIQ | Websitehttps://elevateyouraiq.comThis episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations

This episode is sponsored by Deel.Ensure fair, consistent reviews with Deel's calibration template. Deel's free Performance Calibration Template helps HR teams and managers run more equitable, structured reviews. Use it to align evaluations with business goals,reduce bias in ratings, and ensure every performance conversation is fair, consistent,and grounded in shared standards.Download now: www.deel.com/nickdayIn this episode of the HR L&D Podcast, host Nick Day sits down with futurist Bob Johansen (Distinguished Fellow, Institute for the Future), Jeremy Kirshbaum (Founder, Handshake), and Gabe Cervantes (Director of Scalable Foresight, IFTF) to explore what it really takes to lead in the age of AI.Together, they unpack the third edition of their groundbreaking book “Leaders Make the Future” and reveal the 10 essential human-centered leadership skills every HR leader and CHRO needs to thrive in a rapidly evolving, AI-powered workplace.This conversation will help you understand how to use generative AI as a tool for augmentation, not replacement, and how to prepare your workforce for the future of work while keeping your humanity intact.Important Links: Book: https://www.amazon.com/Leaders-Make-Future-Third-Leadership/dp/B0D66H9BF1Bob Johansen: https://www.linkedin.com/in/bob-johansen/Jeremy Kirshbaum: https://www.linkedin.com/in/jeremy-kirshbaum-6294b01a1Gabe Cervantes: https://www.linkedin.com/in/gabe-cervantes-ab147338/Nick Day's LinkedIn: https://www.linkedin.com/in/nickday/Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the HR L&D Newsletter - https://jgarecruitment.ck.page/23e7b153e7(00:00) Preview and Intro (03:11) The 10 Skills Every Future Leader Needs (04:59) How to Use Generative AI(11:34) Humans + Machines: Augmentation Over Replacement (14:24) Human Calming: Staying Grounded in a Chaotic World (16:54) Moving from Efficiency to Effectiveness with AI (21:35) Using GenAI to Train Leaders (23:53) What Humans Should Keep vs. Offload to AI (25:27) Bob's “Stretch” AI Model That Challenges His Thinking (27:42) Building AI Policies with Clear Yes-Zones (30:24) About the Book: Leaders Make the Future (34:52) HR L&D Vault

Startup advisor Hunter Albright says the secret to early-stage growth is cutting through the complexity and finding where real momentum lives. On the latest episode of Practical Pivots, Albright, who's worked at the crossroads of technology, business strategy and human behavior, explains that while AI is just a tool, the explosion in data and compute power has changed the game for founders. He urges entrepreneurs to focus on building consistency and warns against chasing every new trend. Albright also highlights a surprising shift: “People are swinging away from digital products and services, and wanting to get back to things that are more analog and face to face.” For startups looking to scale, he recommends frameworks like EOS to bring “calm to the chaos” and help teams prioritize what matters most.About Hunterhttps://www.linkedin.com/in/hunteralbright/

As AI continues to reshape industries, leaders are facing a critical challenge: how to embrace technology without losing the trust and engagement of their people. In this episode, we dive into the balance between scaling your organization with AI and staying deeply connected to the human beings behind the work.AJ shares a forward-looking perspective on why the next three months—September through November—are the perfect time for leaders to pause, reflect, and prepare for 2026. We explore how to leverage AI to create bandwidth, speed, and knowledge while avoiding the knee-jerk reaction of AI-driven layoffs. Instead of cutting talent, AJ argues for redeployment and reskilling, using this moment to authentically reconnect with employees, rebuild trust amidst automation fears, and place people in roles where they can truly thrive.This isn't just about technology—it's about strategic, human-first leadership. From conducting role retrospectives to identifying high-value outputs, AJ lays out a roadmap for companies to be both the smartest and most empathetic in their sector. Listen in to discover how to turn AI's potential into profit, purpose, and people-powered growth.

What makes a leader truly effective?It's not the packed calendar.It's not the ability to juggle ten things at once.It's the courage to slow down, choose intentionally, and show up as fully human.In this episode of The Executive Appeal, I (Alex D. Tremble) talk with Tonya Cornileus, Senior Vice President of Learning & Talent Solutions at The Walt Disney Company, about what it means to lead with presence and humanity.Here's what we dive into:✨ The surprising leadership power of meditation and mindfulness✨ Letting go of the multitasking myth to become fully present✨ Building equity through personalized leadership, not one-size-fits-all✨ Creating space on your calendar for growth, connection, and reflection

Cultivating Trust and Loyalty in the Age of AI   Shep interviews Nick Glimsdahl, contact center strategist and author of The Heart of Service. He talks about how organizations can thoughtfully integrate human-centric AI into their customer service.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What is human-centric AI?  How can companies find the right balance between automation and personal customer interactions?  What are the biggest risks of over-automating customer support processes?  Why do so many AI projects in customer service fail?  How can organizations manage change effectively when implementing AI-driven solutions for customer experience?  Top Takeaways:    Artificial Intelligence can help make customer service faster and more efficient, but it should never completely replace people. Humans are still essential for understanding emotions, showing empathy, and solving complex problems for customers.  Don't jump into new technology just because it's trendy. Don't use AI for the sake of using AI. Companies should ask themselves what problems they want AI to solve and what a successful outcome looks like.  Over-automation can hurt customer service. It's easy to get excited about what AI can do and try to automate everything. Companies should use AI for simple tasks, but always provide customers with a clear way to connect with a live person when needed.  AI, just like humans, can make mistakes. Whether it's providing incorrect information or making unusual decisions, AI hallucinations can occur. Companies that succeed with AI are always ready to learn from their mistakes by updating their systems, and refining AI training. Turn every mistake into an opportunity to keep improving.  Trust is the heart of any great service experience, whether powered by AI or humans. Companies must be honest, transparent, and consistent with their customers, especially when introducing new technology. Asking for customer feedback to gauge whether they trust the answers they are getting or feel confident in using the new technology can help companies measure success and look for ways to enhance the experience  AI is not just about helping customers. It also helps empower employees. When companies use AI in the background to lighten the workload for their teams, including summarizing calls, handling after-call work, or providing relevant information in real-time, employees can focus on solving complex problems and making customers happy.   Plus, Shep and Nick talk about why it's crucial to stay flexible and keep evolving with technology. Tune in!  Quote:   "Artificial Intelligence can mean a lot of things to a lot of people. Companies might say, 'We want AI,' but if you don't clearly define what that means, it might not deliver the results you want."  About:     Nick Glimsdahl is a contact center strategist and author of The Heart of Service: A Blueprint for Human-Centric AI in Customer Service. He is also the host of the Press 1 For Nick podcast.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn how human-centric AI is changing businesses by increasing productivity, improving customer service, and boosting employee satisfaction, all without replacing people.   In this episode of Sharkpreneur, Seth Greene speaks with Mark Vange, CEO of Autom8ly, a company focused on human-centered AI solutions. Mark explains how his company is transforming business operations by using AI to enhance human work, making employees more productive instead of replacing them. From improving customer service in sectors like trucking and healthcare to enabling AI-supported marketing, Mark discusses how businesses can use AI to boost efficiency and profits while keeping the human touch.   Key Takeaways: → How collaborative AI can support businesses by enhancing employees' productivity. → The role of AI in automating everyday tasks like email marketing. → The importance of “confidence levels” in AI, balancing accuracy with real-world usability. → The challenge of keeping up with the rapid pace of technological advancements in AI while balancing human-scale adoption. → The value of entrepreneurial partners who can visualize cases in specific industries and collaborate with AI developers.   Mark Vange brings a vision for technology, manages international teams, and has extensive experience in cloud-based delivery of mobile and social products. He also has the knowledge of building and selling several companies. At age 10, Mark met and fell in love with the Apple II computer, which led him to set aside a promising career as a violinist and dive into business and technology. He sold his first program that same year, started his first company by age 13, and entered university with 25 employees and the year's top-selling video game under his belt. Since then, Mark has founded and sold multiple companies and has become a sought-after advisor and mentor.    Mark's first online success was VR-1, a company he helped grow into the world's largest publisher of Massively Multiplayer Games by creating a vision for MMO gaming, developing new communication protocols, and leading worldwide development efforts. Mark's most recent role was as Chief Technology Officer of Electronic Arts Interactive, which he joined through the acquisition of a company he co-founded, where he directed the development of EA's mobile, social, and online products and platforms.   Connect With Mark: Website LinkedIn   Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn how human-centric AI is changing businesses by increasing productivity, improving customer service, and boosting employee satisfaction, all without replacing people.   In this episode of Sharkpreneur, Seth Greene speaks with Mark Vange, CEO of Autom8ly, a company focused on human-centered AI solutions. Mark explains how his company is transforming business operations by using AI to enhance human work, making employees more productive instead of replacing them. From improving customer service in sectors like trucking and healthcare to enabling AI-supported marketing, Mark discusses how businesses can use AI to boost efficiency and profits while keeping the human touch.   Key Takeaways: → How collaborative AI can support businesses by enhancing employees' productivity. → The role of AI in automating everyday tasks like email marketing. → The importance of “confidence levels” in AI, balancing accuracy with real-world usability. → The challenge of keeping up with the rapid pace of technological advancements in AI while balancing human-scale adoption. → The value of entrepreneurial partners who can visualize cases in specific industries and collaborate with AI developers.   Mark Vange brings a vision for technology, manages international teams, and has extensive experience in cloud-based delivery of mobile and social products. He also has the knowledge of building and selling several companies. At age 10, Mark met and fell in love with the Apple II computer, which led him to set aside a promising career as a violinist and dive into business and technology. He sold his first program that same year, started his first company by age 13, and entered university with 25 employees and the year's top-selling video game under his belt. Since then, Mark has founded and sold multiple companies and has become a sought-after advisor and mentor.    Mark's first online success was VR-1, a company he helped grow into the world's largest publisher of Massively Multiplayer Games by creating a vision for MMO gaming, developing new communication protocols, and leading worldwide development efforts. Mark's most recent role was as Chief Technology Officer of Electronic Arts Interactive, which he joined through the acquisition of a company he co-founded, where he directed the development of EA's mobile, social, and online products and platforms.   Connect With Mark: Website LinkedIn   Learn more about your ad choices. Visit megaphone.fm/adchoices