The Product Podcast

In this episode, Carlos Gonzalez de Villaumbrosia interviews Glen Coates, Vice President of Product at Shopify.Shopify is one of the world's leading commerce platforms, powering millions of businesses and helping entrepreneurs sell online and offline with ease. Since launching in 2006, it has become a global e-commerce giant and the second-largest online retailer in the U.S., with over $8 billion in annual revenue and 8,000+ employees working fully remotely.Glen leads Shopify's Core Product organization, overseeing the storefront, checkout, back office, marketing, analytics tools, and the core developer platform. He also drives Shopify's thriving partner ecosystem, which offers merchants access to over 10,000 apps. From video game developer to B2B ecommerce founder to product leader at scale, Glen brings a rare blend of technical depth and entrepreneurial vision.In this episode, he shares how his unconventional path shaped his approach to product leadership, the principles behind Shopify's fast-moving strategy, and how the company stays ahead with AI and deep product focus. He also explains his org design for scale, why every product leader must “know everything down to the details,” and how the team keeps the experience polished with the “Boring Edition.”What you'll learn:-Glen's journey from game development to leading Shopify's core platform.- How Shopify's viral “AI memo” raised the bar for PMs and engineers to build faster.- The Outcomes, Assumptions & Principles framework behind better product decisions.- Why focusing on fundamentals keeps Shopify nimble and merchants competitive.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia sits down with Ariel Ban, President of Technology at Warner Music Group, live from the ProductCon stage. Warner Music Group, home to some of the world's most iconic artists, is undergoing a bold transformation under Ariel's leadership. A former Google and YouTube executive, Ariel brings a startup mindset to a 900-person organization within one of the most tradition-rich industries: music.In this conversation, Ariel shares his unfiltered approach to digital transformation—from replacing bloated MVP culture with his “Minimum Proud Product” philosophy to building real-time dashboards that empower artists with actionable data. He also dives into the infamous “3-sh***ts” framework he uses to evaluate product managers, and how he's instilling a culture of trust, ownership, and creativity across a global tech org.What you'll learn:- Ariel's journey from big tech to the music industry and his unique take on what transformation really looks like.- Why MVPs are a “disease” and how to build products artists and fans are proud of.- The strategy behind launching artist-facing tools like real-time revenue dashboards.- How Warner Music is leveraging AI to unlock value in a highly creative, fast-changing space.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Manuel Bronstein, Chief Product Officer at Roblox. Roblox is not just a video game—it's a platform that enables people to play, create, and build businesses in immersive virtual worlds. With over 85 million daily active users growing at 20% year-over-year, Roblox has paid out more than $923 million to its creator community in 2024 alone.Manuel brings extensive experience from leading roles at major tech platforms including Xbox, Zynga, YouTube, and Google Assistant. As Roblox's CPO, he oversees the platform's product strategy and development, focusing on creating tools and systems that empower creators while maintaining trust and safety at scale.In this episode, we'll explore:- The evolution of Roblox from gaming platform to virtual economy- How Roblox manages its creator marketplace and virtual economy- Manuel's product leadership principles and frameworks- Strategies for maintaining startup culture while scaling- The future of virtual worlds and immersive platformsChapters:(00:00)

In this episode, Carlos Gonzalez de Villaumbrosia interviews Kiren Sekar, Chief Product Officer at Samsara, a $20+ billion company revolutionizing physical operations technology. Since its founding about 10 years ago, Samsara has become a leader in IoT and AI solutions for industries like transportation, manufacturing, and construction.As CPO, Kiren leads Samsara's product strategy and development, overseeing a team of ~700 people in R&D. Under his leadership, Samsara has successfully built an integrated platform that combines hardware sensors and cameras with sophisticated software solutions, collecting over 10 trillion data points annually to help businesses improve safety, efficiency, and sustainability.we explore how Samsara balances hardware and software development, uses their 70/20/10 framework for product roadmap prioritization, and leverages AI to enhance driver safety and operational efficiency. Kiren also shares insights on building and scaling product teams in a rapidly growing enterprise environment.What you'll learn:- How to implement a 70/20/10 framework for product roadmap prioritization- Strategies for building and scaling R&D teams across hardware and software- Methods for creating effective customer feedback loops combining data and field visits- Approaches to balancing customer requests with innovation initiativesKey Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Nicholas Daniel, Chief Product Officer at Etsy — the world's largest marketplace for unique and handmade items. Founded in 2005, Etsy has grown into a global platform connecting over 6 million sellers with 90 million buyers worldwide, featuring more than 130 million unique items.Nicholas leads Etsy's product organization, overseeing 30+ product squads that drive innovation across the marketplace. His 11-year tenure at Etsy has been instrumental in transforming the platform from a web-centric marketplace to a multi-platform powerhouse while staying true to its core mission of "keeping commerce human."We explore how Etsy manages its massive scale of unique inventory, leverages AI for better discovery, and maintains the delicate balance between growth and marketplace identity. Nicholas shares insights on structuring product teams around business challenges, measuring seller success, and fostering innovation through features like "Spaces" that enhance browsing experiences.What you'll learn:How Etsy structures its product organization to tackle marketplace challengesStrategies for managing and categorizing millions of unique itemsKey metrics for measuring seller success and platform healthApproaches to balancing automation with maintaining human connectionsThe role of AI in understanding and surfacing unique inventoryKey Takeaways

In this episode of The Product Podcast, Carlos Gonzalez de Villaumbrosia interviews Tricia Maia, Head of Product at TED, the 40-year-old nonprofit organization renowned for its influential talks that have garnered billions of views since launching online in 2006.As Head of Product at TED, Tricia leads the product organization overseeing ted.com, mobile apps, events products, and backend platforms. Her team manages a complex ecosystem that delivers TED's mission of spreading ideas across borders and languages, with content translated into over 100 languages and distributed across multiple platforms.We explore how TED balances being both a legacy institution and a startup-like organization, diving deep into their approach to AI implementation, content distribution strategy, and measuring success in a mission-driven environment. We'll discuss how TED leverages technology to make its content more accessible globally while maintaining its high standards and editorial vision.What you'll learn: • What it's like to be a product leader at a nonprofit with global digital reach • How TED uses AI to improve accessibility—including voice-cloned dubbing and translation workflows • How Tricia balances mission-driven goals with the need for sustainable revenue • How TED is evolving content formats beyond the classic 18-minute talk and maintains high-quality content while scaling across platforms • How data-driven personalization is blended with editorial curation • The key metrics TED focuses on—including engagement, retention, and impact • How Tricia structures her team and prioritizes projects to drive maximum impactKey Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Philipp Kandal, Chief Product Officer at Grab, Southeast Asia's leading super app serving over 40 million monthly active users across eight countries.Originally launched as a taxi-hailing service in Malaysia, Grab has evolved into a comprehensive platform offering ride-hailing, food delivery, financial services, and more. After acquiring Uber's Southeast Asia operations in 2018, Grab went public in 2021 and is now valued at approximately $20 billion, generating $2.8 billion in revenue with 19% year-over-year growth.We explore Grab's transformation from a single-service app to a super app powerhouse, diving into their hyperlocal approach to product development, organizational structure, and how they leverage technology to solve unique challenges in Southeast Asia.What you'll learn:How Grab evolved from a taxi-hailing service to a super app by following user needsStrategies for competing with global players through hyperlocal solutionsHow to structure product teams for both platform and business innovationThe role of user immersion in improving driver and consumer experiencesWays to balance growth with profitability in emerging marketsEpisode Chapters:(00:00) Introduction and Grab's Evolution(10:00) Building Product Teams at Scale(20:00) Hyperlocal Strategy in Southeast Asia(30:00) Product Development Through User Understanding(40:00) Balancing Growth and Profitability(50:00) Technical Innovation and ChallengesKey Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Vrushali Paunikar, Chief Product Officer at Carta—the company revolutionizing how private companies manage equity and capital. Originally starting as a cap table management solution, Carta now manages over $150 billion in assets and positions itself as the "Network ERP for Private Capital," supporting over 50,000 companies from early-stage startups to pre-IPO giants.As CPO at Carta, Vrushali has been instrumental in driving the company's evolution from a single-product focus to a comprehensive platform serving various stakeholders in the private capital ecosystem. Her unique background, including experience at Rocket Lawyer and an interesting hobby as an amateur florist, brings a fresh perspective to product leadership in fintech.In this episode, we'll explore Carta's transformation from a cap table management tool to a comprehensive platform for private capital, diving into organizational structure changes, international expansion strategies, and innovative approaches to product development.What you'll learn:How Carta expanded from cap table management to fund administration by deeply understanding customer needsStrategies for restructuring product teams from a business unit model to a modular approachInsights into different approaches for international expansion (organic vs. acquisition)The role of micromanagement as a temporary coaching tool in product developmentHow to balance platform ambitions with focused executionContent:(00:00) Introduction and Personal Background(05:00) Carta's Evolution Story(15:00) Organizational Transformation(25:00) International Expansion Strategy(35:00) Leadership Philosophy & Management Style(45:00) Product Strategy & Market PositioningKey Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Ashok Bania, Senior Vice President of Product at SoundCloud.SoundCloud is the original open platform that disrupted the music industry alongside Spotify, providing massive distribution to millions of artists, including superstars like Billie Eilish and Post Malone. It's a free music app available on web and mobile that connects DJs and singers with over 150 million fans worldwide. After a period of strategic shifts, SoundCloud became profitable for the first time in 16 years.Ashok oversees product strategy, growth, and monetization at SoundCloud. He has a proven track record of building successful consumer subscription products and marketplaces at companies like Spotify, Lyft, Tumblr, and Headspace.In this episode, we'll explore SoundCloud's turnaround from near collapse to profitability, specific AI use cases that enhance music discovery and community engagement, and Ashok's unique approach to product development and growth strategies.What you'll learn:- Ashok's journey to becoming SVP of Product at SoundCloud and his insights on the platform's transformation.- The challenges and strategies involved in revitalizing a global, open music platform.- How to prioritize features and innovations in a fast-paced, creator-centric environment.- The future of music technology, including AI-powered remixes and personalized discovery.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Chiara McPhee, Chief Product Officer at Postscript, a leader in SMS marketing for e-commerce. Postscript is revolutionizing how e-commerce brands engage with customers. With over $100 million in Annual Recurring Revenue (ARR) and more than 20,000 Shopify merchants using their platform, Postscript has become a powerhouse in conversational commerce. Their SMS marketing tools have helped generate over $2 billion in e-commerce revenue for their customers annually, with open rates exceeding 90%, far outpacing traditional email marketing.In this episode, Chiara shares her insights on:* Leveraging generative AI to create personalized, one-to-one conversations that drive revenue.* How AI agents are outperforming human customer support in certain areas.* Key revenue leading indicators in SMS marketing and setting up effective attribution models.* Overcoming challenges in scaling infrastructure to achieve $100M in Annual Recurring Revenue.* The benefits of focusing exclusively on Shopify.* The "Horizon Strategy" approach to building teams tailored for Horizon 1 (cash cow), Horizon 2 (growth), and Horizon 3 (moonshots), balancing short-term wins with long-term ambitious goals in product development.In this episode, we'll explore how Postscript is leveraging cutting-edge technology to deliver personalized customer experiences, driving revenue and redefining e-commerce marketing. We'll discuss leveraging generative AI to create personalized, one-to-one conversations that drive revenue, how AI agents are outperforming human customer support in certain areas, overcoming challenges in scaling infrastructure to achieve $100M in Annual Recurring Revenue, and the benefits of focusing exclusively on Shopify. What you'll learn:* Chiara's journey to becoming CPO at Postscript and her insights on the power of SMS marketing.* How generative AI enables personalized, one-to-one conversations that drive revenue.* Key strategies for SMS marketing, including compliance, personalization, and integration with other channels.* How to structure product teams using the "Horizon Strategy" to balance short-term wins with long-term innovation. Key Takeaways:*Personalized Conversations: Chiara emphasizes the importance of leveraging generative AI to create personalized, one-to-one conversations that drive revenue.*Focus on Shopify: Chiara highlights the company's strategic decision to focus exclusively on Shopify, and the impact it had on business outcomes.*Horizon Strategy: Chiara shares the benefits of the "Horizon Strategy" approach to building product teams tailored for different stages of growth and innovation.

In this episode, Carlos González interviews Tanya Cordrey, Chief Product Officer at Motorway, the UK's fastest-growing used car marketplace.Motorway is revolutionizing the used car industry in the UK, with a gross market value of $2.5 billion per year and over half a million people selling their cars through their network. Founded recently, Motorway has quickly become a digital powerhouse, offering both sellers and dealers innovative ways to engage in the used car market.Tanya leads product experience and strategy for Motorway's digital portfolio, including their marketplace platform that connects individual car sellers with professional car dealers. Prior to Motorway, Tanya held leadership positions at Instagram, eBay, and The Guardian, bringing a wealth of experience in scaling digital products and marketplaces.In this episode, we'll explore the challenges of building a C2B marketplace, how Tanya and her team are leveraging technology to deliver excellent experiences for both sellers and dealers, and the future of automotive technology. We'll discuss features such as AI-assisted photo uploads, weather-based reminders, and end-to-end solutions for dealers, all designed to streamline the car selling and buying process.What you'll learn:- Tanya's journey to becoming CPO at Motorway and her insights on building global product teams.- The challenges and strategies involved in creating a C2B marketplace in the used car industry.- How to prioritize features and innovations in a fast-paced, two-sided marketplace environment.- The future of automotive technology, including AI-assisted processes and marketplace efficiencies.Key Takeaways:- Marketplace Efficiency: Tanya emphasizes the importance of understanding and optimizing both sides of the marketplace to create value for sellers and dealers.- Innovative User Experiences: Motorway is pushing boundaries with features like AI Image Assist and weather-based reminders to reduce friction in the car selling process.- Data-Driven Product Development: Tanya highlights the use of specific KPIs and user behavior analysis to guide product decisions and improvements, focusing on key moments in the user journey.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Tanya Cordrey

In this episode, Carlos Gonzalez de Villaumbrosia interviews Karen Ng, Senior Vice President of Product and Partnerships at HubSpot.HubSpot is a leading software platform empowering over 184,000 businesses across 120 countries to manage their sales, marketing, and customer support teams. In 2024, HubSpot generated over $2.5 billion in revenue, driven by significant investments in Artificial Intelligence.Karen oversees critical products like Smart CRM, Operations Hub, and Ecosystem, while driving strategic partnerships and business development. Her technical expertise is notable, with three patents. She has also published research in stress detection, interactive health assessments, and robotic expressivity when she worked as a Machine Learning Researcher at MIT.In this episode, we'll explore Karen's approach to deploying AI Agents across HubSpot's product portfolio, her decision-making process for when to Build, Buy, or Partner, and her innovative approach to product org design. We'll discuss how product teams can leverage AI Agents to augment their impact and automate workflows, and how product leaders can elevate their roles as key drivers of revenue.What you'll learn:Karen's journey to becoming SVP of Product and Partnerships at HubSpot and her insights on the company's AI transformation.The challenges and strategies involved in creating a global, multi-product platform for businesses.How to prioritize features and innovations in a fast-paced, customer-centric environment.The future of business technology, including AI-powered tools and self-service products.Key Takeaways

In this episode, we host Cem Kansu, Vice President of Product at Duolingo, the world's leading language-learning platform.Duolingo has experienced tremendous growth, transforming from a free translation app in 2011 to a public company valued at over $15 billion, with annual revenues exceeding $700 million. The platform now offers courses in 43 languages, boasts over 113 million monthly active users, and has expanded into math and music education.Cem has been instrumental to Duolingo's success over the past nine years, leading all core product, growth, and monetization efforts.In this episode, we'll explore Duolingo's product and market expansion strategy, how the company introduces gamification to drive engagement, and the key leading indicators used to increase monetization while staying true to its mission of free education. We'll also delve into how Duolingo runs concurrent experiments at scale and the role of voice AI in personalizing the learning experience, including innovative features like the "Video Call with Lily."What you'll learn:- Cem's journey in leading product at Duolingo and his insights on balancing growth with educational accessibility.- Strategies for building a successful freemium model in the education technology space.- How Duolingo leverages A/B testing and data-driven decision-making.- The role of AI and gamification in creating engaging learning experiences.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Ilan Frank, Chief Product Officer at Checkr, the leading background check company serving over 100,000 customers.Checkr has revolutionized the background check industry, processing 85% of checks in 15 minutes or less, compared to the industry standard of 1 to 3 days. This remarkable efficiency is achieved through the power of artificial intelligence and machine learning.With $679 million in funding and a $5 billion valuation, Checkr serves major companies like Uber, Warby Parker, and Instacart. Ilan is spearheading the core business while driving product expansion into larger enterprises and new markets.In this episode, we'll explore Ilan's extensive experience in building SaaS products for large enterprises, including his work at successful companies like Slack, Airtable, and Grammarly. We'll discuss the challenges and strategies involved in transitioning from SMB to enterprise success.What you'll learn:- Ilan's journey to becoming CPO at Checkr and his insights on the background check industry's digital transformation.- The challenges and strategies involved in creating enterprise-ready products and organizations.- How to balance user delight with complex enterprise client needs.- The future of background check technology, including AI-powered innovations and international expansion.Key Takeaways:- Enterprise Readiness: Ilan emphasizes the importance of both product and organizational readiness when transitioning to serve enterprise clients.- Product Management Approach: Ilan shares his "Three Buckets" strategy for prioritizing features: metrics movers, customer asks, and delighters.- Data-Driven Innovation: Ilan highlights the use of AI and machine learning to process vast amounts of data quickly and accurately, revolutionizing the background check industry.- Enterprise Product Development: Ilan discusses the importance of understanding both the "chooser" and the "user" in enterprise software, and how to create value for both.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Ilan Frank

In this episode, Carlos Gonzalez de Villaumbrosia interviews Dave Bottoms, General Manager and Vice President of Product at Upwork.Upwork is the world's largest global talent marketplace, connecting millions of businesses with independent professionals and agencies worldwide. With over 18 million registered freelancers and more than 800,000 active clients, Upwork has become a cornerstone of the gig economy, valued at over $2 billion.Dave leads product strategy and development for Upwork's marketplace, overseeing the implementation of AI technologies and balancing core business growth with emerging initiatives. His diverse background includes roles at tech giants like Meta, Dropbox, and Yahoo, where he led the homepage redesign project under Marissa Mayer's tenure.In this episode, we'll explore Upwork's journey through the remote work revolution, the integration of AI in freelance marketplaces, and the future of work. We'll discuss how Upwork is leveraging technology to enhance both client and freelancer experiences, including the implementation of their AI agent "Uma" and innovative monetization strategies.What you'll learn:- Dave's transition from journalism to product leadership and his insights on Upwork's growth in the evolving landscape of remote work.- The challenges and strategies involved in managing a two-sided marketplace at scale.- How Upwork is using AI to improve matchmaking and productivity for both clients and freelancers.- The potential future of work, including the rise of AI-assisted solopreneurs.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Christina Goldschmidt, VP of Product Design at Warner Music.Warner Music is one of the world's leading music companies, serving artists and songwriters across various labels and publishing divisions. With a rich history in the music industry, Warner Music has evolved to embrace digital transformation, offering innovative ways for fans to engage with artists and music.Christina leads the entire UX team at Warner Music, overseeing product designers, design systems specialists, visual designers, content designers, researchers, and design operations. Her team designs experiences connecting fans to artists, provides services to artists and songwriters, and creates internal tools that power various aspects of the music business, from distribution to sync licensing and royalties reporting.In this episode, we'll explore Christina's unique approach to product design, how she and her team are leveraging unconventional practices to drive innovation, and the future of music technology. We'll discuss strategies for aligning design with business goals, structuring design teams for interconnected ecosystems, and balancing zero-to-one initiatives with product improvements.What you'll learn:- Christina's journey from front-end developer to VP of Product Design at Warner Music and her insights on the company's digital transformation.- The challenges and strategies involved in creating user experiences for a global music company.- How to prioritize design initiatives and innovations in a fast-paced, artist-centric environment.- The future of music technology, including AI-powered tools and immersive fan experiences.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Craig Saldanha, Chief Product Officer at Yelp, a leading local business review and discovery platform.Founded in 2004, Yelp has become a go-to resource for consumers seeking authentic reviews and recommendations for local businesses. With over 300 million user reviews across 35 countries and 42 languages, Yelp has continuously evolved to meet changing consumer needs and technological advancements.Craig joined Yelp almost three years ago, following a decade-long career at Amazon. As CPO, he leads Product Management and oversees the development of Yelp's consumer and business-facing products. His impressive background includes working on groundbreaking products at Amazon, such as Kindle and Prime Video.We explore Yelp's transformation from a simple review platform to an AI-powered local business discovery tool, the evolution of AI in local search and customer reviews, and the challenges of integrating AI into an established platform.What you'll learn:- How Yelp is leveraging AI to enhance user experience and business connections- The impact of AI on product development and organizational structure at Yelp- Yelp's journey in developing AI-powered features like the Yelp Assistant and AI-generated video reviews- Strategies for maintaining trust and authenticity in an AI-enhanced review ecosystem- Challenges and opportunities in integrating AI into an established platform like YelpKey Takeaways:- AI Integration: Craig discusses Yelp's innovative use of AI in features like the Yelp Assistant and AI-generated video reviews- Organizational Structure: He explains how Yelp organizes its product teams around consumers and local businesses to drive value for both sides of the marketplace- Trust and Authenticity: Craig emphasizes the importance of maintaining trust in reviews while leveraging AI to enhance the user experience- Content Distribution: He introduces Yelp's strategy to distribute its valuable content through partnerships and APIs in the AI era- Product Frameworks: Craig highlights the importance of robust decision-making frameworks and a culture of experimentation in product developmentAs a fun fact, Craig shares his experience using Yelp to plan his first date with his now-wife!Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Craig Saldanha

In this episode, Carlos Gonzalez de Villaumbrosia interviews Paul Adams, Chief Product Officer at Intercom, a leading customer communication platform that has experienced both remarkable success and near-catastrophe.Founded in 2011, Intercom revolutionized customer service as a SaaS pioneer, reaching a peak valuation of $1.3 billion. However, by 2022, the company faced potential collapse as AI rapidly disrupted its core business. In a dramatic turnaround, Intercom's original founder returned as CEO, transforming the company into an AI-first powerhouse now serving over 50,000 paying customers globally.Paul's 12-year tenure at Intercom has been pivotal in shaping the company's evolution. As CPO, he leads Product Management, Design, Data Science, and Research. His impressive background includes working on groundbreaking products at Google, such as YouTube and Gmail, during the iPhone's launch era.In this episode, we explore Intercom's transformation from a simple customer support tool to an AI-powered communication platform, the evolution of AI in customer service, and the challenges of building AI-first products as a non-native AI company.What you'll learn:- How Intercom navigated the transition from a traditional SaaS model to an AI-first approach.- The impact of AI on product development and organizational structure.- Intercom's journey in developing AI-powered customer service agents.- Strategies for implementing outcome-based pricing models in the AI era.- Challenges and opportunities in building AI-first products for established companies.Key Takeaways:- AI Transformation: Paul discusses Intercom's bold move to allocate 70% of R&D to AI development.- Organizational Restructuring: He explains how Intercom is reimagining traditional product roles to adapt to AI-driven development.- Customer-Centric AI: Paul emphasizes the importance of building AI products in close partnership with customers.- Pricing Innovation: He introduces Intercom's exploration of outcome-based pricing models aligned with customer success.- Product Judgment: Paul argues for the increasing importance of product intuition and risk-taking in the AI era.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Paul Adams

In this episode, Carlos Gonzalez de Villaumbrosia interviews Karandeep Anand, President and Chief Product Officer at Brex, one of the fastest-growing fintech companies in the world.Founded in 2017, Brex quickly became the go-to financial services partner for most Silicon Valley startups, with 80% of Y Combinator startups using their platform. This rapid growth led to over $1.2 billion in funding and a $12.3 billion valuation. Brex now serves a wide range of companies, from startups to large enterprises, including over 150 public companies with a combined estimated market cap exceeding $2.9 trillion.Karandeep's impressive career includes 6.5 years at Meta, where he led a team of 3,000 people and served 200M+ businesses globally, and 15 years at Microsoft, heading product management for Azure's application and developer platforms. At Brex, he has been instrumental in transforming the company's Product Management culture and expanding its product into a comprehensive financial platform offering corporate cards, treasury solutions, and software for travel and expenses in one place.In this episode, we explore Brex's evolution from a startup-focused company to serving enterprise customers, the integration of AI in financial products within a highly regulated environment, and the restructuring of product teams for efficiency and innovation. We also discuss Karandeep's unique perspective on product-market fit and the importance of continuous innovation in a rapidly changing market.What you'll learn:Karandeep's approach to evolving Brex from a startup-focused company to serving enterprise customers.How AI is integrated into financial products in a highly regulated environment.Strategies for restructuring product teams to drive efficiency and innovation.The importance of PMs spending more time on customer calls and listening to customers.A third go-to-market motion mixing PLG and SLG: Assisted Product-led growth.Why product-market fit is a journey, not a destination, and the importance of continuous innovation.Key Takeaways:AI Integration: Karandeep highlights the use of AI not just in products, but also to reduce change management costs for customers.Product Team Restructuring: He discusses the transformation of Brex's product team, emphasizing the role of PMs as ""mini-CEOs"" for their product lines.Customer-Centric Approach: Karandeep stresses the importance of PMs being directly involved in sales calls and customer interactions.Continuous Innovation: He argues that product-market fit is not a static goal but a continuous journey in today's rapidly changing market.Go-to-Market Strategy: Karandeep introduces the concept of "assisted PLG" as a hybrid approach between product-led and sales-led growth.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Karandeep Anand

In this episode, Carlos Gonzalez de Villaumbrosia interviews Michael Cerda, Chief Product and Technology Officer at TelevisaUnivision, the world's leading Spanish-language media company reaching 125 million Spanish speakers daily across the US and Latin America.TelevisaUnivision launched ViX, a consumer streaming platform, two years ago to compete with US-based giants like Netflix and Disney+. ViX has already surpassed 50 million global monthly active users, driven by the world's largest library of Spanish-language content, including major soccer rights like the World Cup, European Championship, and Champions League.Michael's impressive career includes launching Disney+ as VP of Product at Disney, leading Apple's first Credit Card as CPO at Goldman Sachs, and working directly with Mark Zuckerberg at Meta. At ViX, he leads product management, design, and engineering, leveraging AI to enrich metadata, improve content recommendations, and solve the 'cold start' problem—all while steering ViX toward profitability by late 2024.We explore ViX's journey from launch to a major player in the Spanish-language streaming market, the integration of AI in content recommendations, and the balance between traditional TV viewing habits and modern streaming interfaces. We also discuss how TelevisaUnivision leverages cultural insights to drive engagement and the challenges of personalizing content for a diverse Hispanic audience across 19 countries.What you'll learn:- Michael's approach to scaling ViX from launch to over 50 million users in two years.- How AI and large language models are used to enrich metadata and improve user experience.- Strategies for personalizing content recommendations across 19 countries.- The development of specific user personas to target diverse audiences.- How TelevisaUnivision balances free and premium tiers in their streaming service.Key Takeaways:- AI-Powered Recommendations: Michael highlights the use of AI to solve the 'cold start' problem in content recommendations.- Cultural Sensitivity: He emphasizes the importance of understanding cultural nuances in creating engaging content for Hispanic audiences.- Rapid Scaling: Michael discusses the challenges and strategies involved in building and launching a streaming service in just 9 months.- User-Centric Design: He explains how ViX tailors its interface and content to cater to both traditional TV viewers and modern streaming users.- Product Management in Media: Michael shares insights on adapting product management principles from tech to the media industry, drawing parallels between building products and his passions for music, yoga, and cooking.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Michael Cerda

In this episode, Carlos Gonzalez de Villaumbrosia interviews Zeb Evans, Founder and CEO of ClickUp.ClickUp, founded in 2017, has rapidly grown into a comprehensive productivity platform, consolidating multiple work tools into a single application. The company has raised $537.5 million in funding and achieved a valuation of $4 billion. ClickUp now serves over 14 million users and 3 million teams, including notable clients like Netflix and Spotify.As Founder, CEO, and CPO of ClickUp, Zeb leads both the company and product strategy, maintaining a hands-on approach to product development. He played a pivotal role in developing ClickUp Knowledge Management, an AI-powered tool that integrates data from various sources to enhance workplace productivity.In this episode, we explore ClickUp's journey from a startup to a major player in the project management space, the integration of AI in productivity tools, and Zeb's unique approach to product leadership. We also discuss how personal challenges have shaped Zeb's business philosophy and how ClickUp balances Product-Led Growth with Sales-Led Growth.What you'll learn:- How Zeb's narcolepsy and near-death experiences influenced ClickUp's development.- ClickUp's strategy for competing in the crowded project management space.- The implementation of AI in productivity tools and its impact on product teams.- Zeb's unconventional approach to product management and company structure.- How ClickUp balances Product-Led Growth with Sales-Led Growth in B2B SaaS.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Anthony Maggio, Vice President of Product at Airtable.Airtable, founded 12 years ago, has evolved from a user-friendly spreadsheet alternative to a robust enterprise-grade application development platform. The company has raised $1.35 billion in funding and achieved a valuation of $11 billion. Airtable now serves over 500,000 organizations, including half of the Fortune 500 companies.As VP of Product at Airtable, Anthony leads the product management organization, focusing on creating powerful, intuitive solutions that enhance user experience and meet customer needs. He played a pivotal role in developing Airtable Cobuilder, a groundbreaking AI-powered tool that allows users to create custom applications quickly and easily.In this episode, we explore Airtable's transition from a consumer product to an enterprise platform, the integration of AI in product development, and the launch of ProductCentral—a solution unifying the entire product development process. We also discuss why product teams are becoming more accountable for revenue and how Airtable connects Product-Led Growth with Sales-Led Growth for enterprise customers.What you'll learn:- Anthony's approach to scaling Airtable from a consumer product to an enterprise platform.- How Airtable Cobuilder revolutionizes application creation using AI.- Strategies for making product teams accountable for revenue.- The integration of AI into Airtable's product development process.- How Airtable balances Product-Led Growth with Sales-Led Growth for enterprise customers.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Sneha Rao, VP of Product for Platform at The New York Times.The New York Times, founded in 1851, has undergone a significant digital transformation over the past decade, evolving from a print-centric business to a digital-first news and lifestyle platform. With over 10 million paid subscribers and more than 100 million weekly active users globally, the company has a market cap of over $9 billion and annual revenue of $2.4 billion.As a Platform Product Leader at The New York Times, Sneha is passionate about building and scaling robust platforms that empower developers to create innovative products. Her focus is on enhancing developer productivity, optimizing cloud infrastructure, and ensuring the reliability of our systems across news and standalone products like games, cooking, wirecutter to name a few.In this episode, we explore Sneha's approach to building and scaling platform products, strategies for driving digital transformation within a large enterprise, and The New York Times' expansion into a multi-product media company. We delve into methods for identifying leading indicators of revenue growth and the science of running multiple experiments to enhance the user experience.What you'll learn:- Sneha's approach to building and scaling platform products at The New York Times.- Strategies for driving digital transformation within a traditional media company.- How The New York Times is expanding into a multi-product media company.- Methods for identifying leading indicators of revenue growth in a platform environment.- The science of running multiple experiments to enhance user experience in news consumption.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Drew Lesicko, Vice President of Product and Technology at SoulCycle.SoulCycle, founded in 2006, is a pioneer in boutique fitness known for its passionate customer community. The company has successfully blended physical and digital experiences, particularly during the COVID-19 pandemic when it launched its At-Home Bike.Drew oversees the full digital journey of SoulCycle customers and all technology platforms for the company. He joined SoulCycle in 2018 and played a crucial role in launching the At-Home Bike at the beginning of the pandemic, which helped sustain the business when physical studios had to close. What you'll learn:Drew's approach to balancing physical and digital experiences in fitness.SoulCycle's adaptation during the pandemic, the strategy for blending physical and digital experiences, and the future of connected fitness technology. How SoulCycle has built such a strong customer community and how they're using data and AI to personalize each rider's fitness journey.The future of connected fitness technology and SoulCycle's positioning in this evolving landscape.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Justin Kim, Vice President of Product at Vimeo.Vimeo, founded in 2004, has evolved from the "hipster's version of YouTube" to a leading SaaS video platform for businesses. Now a public company, Vimeo boasts over 300 million users and more than 100 billion video plays.Justin drives Vimeo's platform strategy across essential areas like payments, trust and safety, integrations, monetization, and identity and access management. Before joining Vimeo, he spent nearly 12 years at Amazon, where he led the AWS Commerce Platform.In this episode, we explore Vimeo's transformation from a consumer-focused video discovery product to an enterprise video platform. We delve into the challenges of replatforming, the power of third-party integrations for boosting user retention and ecosystem growth, and the future of video technology, including generative AI in video creation.What you'll learn:Justin's approach to platform as a product and driving business outcomes at Vimeo.The challenges and strategies involved in replatforming complex systems.How to prioritize features and integrations in a platform product environment.The future of video technology and Vimeo's positioning in the evolving landscape of generative AI.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Jay Lee, SVP of Product at the NBA.The National Basketball Association (NBA) is one of the world's most popular sports leagues, boasting over a billion fans globally. Founded in 1946, the NBA has evolved into a digital powerhouse, offering fans innovative ways to engage with the sport.Jay leads consumer product experience and product strategy for the NBA's digital portfolio, including the NBA App, NBA.com, NBA ID membership, Fantasy and Gaming, and League Pass - the NBA's direct-to-consumer streaming subscription service available in over 220 countries worldwide.In this episode, we'll explore the rationale behind redesigning the NBA app, how Jay and his team are leveraging cutting-edge technology to deliver an excellent fan experience, and the future of sports technology. We'll discuss features such as real-time scores, multi-language broadcasts, and offline viewing options designed for the 99% of fans who will never set foot in an NBA arena.What you'll learn:- Jay's journey to becoming SVP of Product at the NBA and his insights on the league's digital transformation.- The challenges and strategies involved in creating a global, multi-platform sports app.- How to prioritize features and innovations in a fast-paced, fan-centric environment.- The future of sports technology, including virtual and shared reality experiences.Key Takeaways

In this episode, Carlos González de Villaumbrosia, CEO at Product School interviews Jeetu Patel, Executive Vice President and Chief Product Officer at Cisco. This is a very special episode for me because it was recorded live from our conference ProductCon San Francisco in front of 2,000 product leaders.Jeetu shares his journey in the tech landscape, detailing his role in driving Cisco's innovative strategies following the landmark acquisition of Splunk for $28 billion. He discusses the complexities of integrating cybersecurity and observability into Cisco's offerings, the importance of collaboration with competitors in the cybersecurity space, and how to maintain a customer-centric focus in a rapidly evolving tech environment.Jeetu dives into his strategic framework for becoming an AI-first company, emphasizing how to prioritize AI integration across various functions. He also addresses the future of AI in product management, highlighting trends such as modular systems and enhanced user experiences.What you'll learn:Jeetu's journey to becoming EVP & CPO at Cisco and his vision for the company's future.The challenges and strategies involved in integrating AI and cybersecurity into existing product ecosystems.How to effectively transition from traditional models to an AI-first approach.The evolving landscape of AI and its key players.Key Takeaways

In this episode, Carlos Gonzalez de Villaumbrosia interviews Andrew Davidson, Senior Vice President of Product at MongoDB.MongoDB is the most used modern database, powering some of the largest companies across industries like financial services, healthcare, and manufacturing. Originally launched as a free open-source project in 2009, MongoDB went public in 2017 and has grown into a $20Billion dollar enterprise data platform. In this episode, we'll discuss how to incentivize team members to grow within the same company for a long period of time, the key product milestones in MongoDB's transformation, nurturing a developer ecosystem, using AI to accelerate code deployment and scaling in the cloud, building 3rd-party integrations with over 100 partners, and allowing companies to integrate with MongoDB as they create their own data stack.Key Takeaways

In this episode, Stephen Hsu, Chief Product Officer at Calendly, shares his insights on navigating the AI landscape and transforming Calendly into a comprehensive meeting lifecycle platform. He discusses the challenges of evolving from a simple scheduling tool to a robust solution that meets diverse customer needs and the importance of maintaining a customer-centric approach in a competitive market.Stephen elaborates on his strategic vision for integrating AI across various functions within Calendly, emphasizing the need for a modular product design that can adapt to emerging technologies. He also highlights key trends in the AI space, such as enhancing user experiences and fostering deeper integrations with existing tools.What you'll learn:- Stephen's journey to becoming CPO at Calendly and his vision for the company's growth.- Strategies for transitioning from a basic scheduling feature to a comprehensive product suite.- The significance of understanding customer needs in product development.- Insights into the competitive landscape of AI and scheduling solutions.Key Takeaways

In this episode, Frank te Pas, Head of Enterprise Product at Perplexity AI shares his journey in the AI landscape, detailing his role in transforming Perplexity into an innovative answer engine that challenges traditional search paradigms. He discusses the complexities of integrating AI into products, the importance of a modular approach to product design, and how to maintain a customer-centric focus in a rapidly evolving tech environment.Frank dives into his strategic framework for becoming an AI-first company, emphasizing how to prioritize AI integration across various functions. He also addresses the future of AI in product management, highlighting trends such as modular systems, and enhanced user experiences.What you'll learn:- Frank's journey to becoming Head of Enterprise Product at Perplexity AI and his vision for the company's future.- The challenges and strategies involved in integrating AI into existing product ecosystems.- How to effectively transition from a traditional model to an AI-first approach.- The AI landscape and its key players.Key Takeaways

In this episode of #TheProductPodcast we chat with Jessica Hall, Chief Product Officer at Just Eat Takeaway. Jessica shares her journey in the food delivery industry, detailing her role in transforming Just Eat Takeaway into a global leader that serves over 81 million customers across 19 countries. She discusses the complexities of re-platforming a product, integrating diverse team cultures after multiple acquisitions, and simplifying the user experience of a multi-feature platform.In this episode, Jessica dives into her strategic framework for product expansion, focusing on how she prioritizes new markets, users, and use cases. She also addresses the future of food delivery, highlighting trends such as AI, self-driving cars, and virtual kitchens. Jessica emphasizes the importance of maintaining a customer-centric approach while navigating the challenges of a rapidly evolving industry.Key Takeaways

In this episode of The Product Podcast, we chat with Mario Queiroz, VP of Product at Hinge Health and former VP at Google, where he co-invented the Google Chromecast.Mario takes us on a captivating journey through his diverse career, from building revolutionary hardware products at Google to transforming healthcare with digital physical therapy at Hinge Health. He opens up about the challenges of moving from software to hardware, the complexities of scaling a global product, and the role of AI in personalizing healthcare solutions.In this episode, Mario dives into the development of Google Chromecast, how Hinge Health is redefining healthcare with AI, and the importance of combining product management expertise with domain knowledge. He also shares his experience in leading cross-functional teams to drive innovation in both the tech and healthcare industries.CONTENT(00:25)

In this episode of The Product Podcast, we sit down with Vinod Suresh, US Chief Product Officer at GoDaddy, to dive deep into his journey from moving across 13 schools as a child to leading major product teams at GoDaddy. Vinod shares his passion for lifelong learning, explaining how this constant evolution has shaped his leadership approach, enabling him to embrace and drive change effectively in a fast-paced environment.Vinod discusses GoDaddy's Entrepreneur's Wheel, which covers identity, presence, and commerce, and how it helps small businesses and entrepreneurs build their digital presence. He explains how the company ensures its products work seamlessly together to create a fully connected ecosystem, providing customers with the tools they need to succeed.In this episode, Vinod also breaks down his unique approach to time management and prioritization—skills that have allowed him to successfully lead a large, dynamic team while maintaining a strong personal and professional balance.CONTENT(00:00)

In this episode of The Product Podcast, we chat with Tom Wang, Chief Product Officer at Turo, the world's largest peer-to-peer car-sharing marketplace.Tom shares his journey of scaling Turo from a small team to a leading car-sharing platform that allows entrepreneurs to monetize their idle cars while providing customers with a unique and convenient rental experience. He opens up about his experience in building a high-quality marketplace, the evolution of Turo's product team, and the importance of staying close to customers to drive innovation.In this episode, Tom dives into how Turo uses AI to prototype customer-focused solutions, why creating a high-quality marketplace is crucial for long-term success, and the lessons he has learned from Turo's entrepreneurial hosts. He also touches on how Turo's unique selection of vehicles creates emotional connections with customers and how staying customer-centric drives product development at every stage.CONTENT(00:00)

In this episode, of The Product Podcast, we chat with Tomer London,Co-founder and Chief Product Officer of Gusto, the leading HR platform for small and medium-sized businesses in the US. Tomer shares his journey from coding his first inventory management system for his dad's clothing store as a teenager to building Gusto into a comprehensive payroll and HR platform serving over 300,000 small businesses. He opens up about the challenges of evolving his role as CPO, transitioning from hands-on coding to building product teams, and scaling the company while staying deeply customer-focused.In this episode, Tomer dives into the importance of embedding compliance into the core of Gusto's product, why he believes product management should be data-aware but not data-dependent, and how he fosters a culture of intuition-driven decision-making. He also shares how Gusto integrates AI to streamline processes, from payroll automation to enhancing customer support, all while maintaining the human touch that defines their success. CONTENT(00:19)

In this episode of the Product Podcast we chat with Karri Saarinen, the CEO at Linear. It's the fastest-growing and most beloved project management tool in the world. The company is valued at $400 million, and has raised $52 million in funding from Accel, Sequoia, and some of the world's most successful entrepreneurs including the founders of Slack.Before Linear, Karri led product design at Airbnb and Coinbase.In our conversation, we'll discuss how his design background is helping him a product users love, his strong Product-Led Growth (PLG) approach to reach decision-makers, how to not always rely on data for product decisions, and his stance against incorporating AI-specific features into his product at this time. Discover how Linear is building the tool that PMs love with a innovative and human approach that allows them to be growing so fast and having the sense of belonging of clients. This episode is packed with lessons on how coming from a different background can be a positive perspective when building a product that turns into the most enjoyable and efficient way to manage development. (00:00)

In this episode of the Product Podcast we chat with Jeremy Forrester, VP Product at Twitch and a key player in the world of short videos and live streaming. From his work on Vine for Windows Phone at Twitter to his impactful eight-year stint at Twitch, Jeremy offers incredible insights into the challenges and successes that have shaped today's media scene. Jeremy talks about Vine's legacy and its influence on platforms like Instagram Reels and TikTok. Moving on to Twitch, he gives us a behind-the-scenes look at what keeps streaming audiences engaged and growing. We dive into how activities like gaming and DJ sets keep viewers hooked, with highlights like Ibai's record-breaking streams and Ninja's celeb collabs. Jeremy also explores the future of live streaming, including mobile game streaming and the impact of generative AI. Discover how Twitch stands out from the crowd and the cool tools that make user experiences better. Jeremy also shares tips on how Twitch's team structure supports both viewers and creators. This episode is packed with lessons on handling conflicts, continuous learning, and the importance of networking. Whether you're a content creator or just love streaming, this episode is full of valuable insights and inspiration.Content(00:00)

In this episode of the Product Podcast, join us for a chat with Daniel Danker, CPO at Instacart. Daniel breaks down Instacart Plus and how it's changing the game with $0 delivery fees and lower costs. Find out how teaming up with Uber Eats has supercharged the value for members by combining grocery and restaurant deliveries into one smooth service. Daniel also talks about sticking to what you're good at and teaming up for new stuff to keep everything top-notch.We also dive into how AI is shaking things up at Instacart. Daniel gives us the scoop on cool features like "personal planograms" that tailor the shopping experience to what you like. Plus, we chat about how AI thinking is becoming part of everything they do, driving innovation while keeping the core product strong. Tune in to catch some great insights on leading products, keeping things simple, and how AI is changing the grocery game.Strategic Partnerships for Enhanced Customer Value:Form strategic partnerships that complement your services. Instacart's collaboration with Uber Eats to integrate restaurant deliveries with grocery orders is a great example. Such partnerships can significantly enhance customer convenience and increase your value proposition.The Importance of Membership Models:Focus on developing robust membership models that offer tangible benefits. Instacart Plus provides perks like $0 delivery fees and reduced costs, making it attractive to users. Concentrate on your core strengths and consider partnerships to expand your service offerings efficiently.Organizational Evolution with AI:Integrate AI thinking across your organization rather than confining it to a single team. This fosters continuous innovation and ensures that AI-driven insights are applied to improve all aspects of the customer experience. Product Leadership and the Power of Simplicity:Practice effective product leadership by setting clear strategies, speeding up product delivery, and eliminating operational blockers. Emphasize simplicity in product development, focusing on core elements that drive success and avoiding unnecessary complexity.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereBrought to you by:Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website to create your free Pendo account todayEppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website, and 10x your experiment velocity.   Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Daniel Danker

In this episode, we're thrilled to have Jamie DeLanghe, VP of Product at Slack, who shares her inspiring journey from working in customer support at Etsy to a successful career in product management. Jamie provides valuable insights into mastering product management without a technical background, emphasizing the role of curiosity and self-education. We delve into the integration of Slack, the evolving use of workplace communication tools, and strategies for aligning growth incentives in B2B SaaS. Jamie also discusses Slack's approach to enhancing user experience through AI, flexible pricing strategies, and the strategic expansion of Slack's product features to cater to both small teams and large enterprises. This episode is packed with actionable advice and real-world examples for anyone interested in product management and career growth.Key TakeawaysSuccessful product management requires fostering a collaborative environment. Managing a diverse team, including product managers, localization, and learning teams, emphasizes the importance of structure and resource allocation to support core features, AI development, and growth.Be flexible with pricing strategies to meet the needs of different user segments. Balance between seat-based and usage-based pricing, and ensure fair billing practices to build trust and satisfaction among users.Leverage AI to improve user experience and productivity. Prioritize the development of features that help users manage information effectively, and consider the cost and value of AI integrations when developing pricing strategies.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereBrought to you by:Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account todayEppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.   Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Jaime DeLanghe

In this episode of the Product Podcast, we're thrilled to host Robert Brunner, Chief Designer at Beats by Dr. Dre and founder of Ammunition. Robert takes us on an enlightening journey through his remarkable career, sharing the secrets behind designing products that drive billions in revenue.We delve into the intersection of aesthetics and functionality, exploring how innovative design can propel a brand to new heights. Robert emphasizes the importance of balancing visual appeal with usability, providing invaluable insights for aspiring designers and product leaders.Our conversation covers the vital role of leadership in the design process, highlighting how collaboration and cross-disciplinary input lead to cohesive, market-successful products. Robert also shares his thoughts on staying adaptable with evolving trends, ensuring your designs remain relevant in a fast-paced industry.Tune in to hear about the creation of iconic products and the breakthrough moments that defined Robert's career. We also discuss the importance of continuously refining your craft and prioritizing user experience to create beloved products.Get ready to embrace innovative thinking, foster collaboration, and stay ahead of design trends. Join us for a thought-provoking episode that promises to elevate your design approach and inspire you to create impactful, user-centered products. Don't miss this chance to learn from one of the industry's most influential designers!Key Takeaways:Good design vs. great design: Good design is functional, usable, desirable, competitive, manufacturable, and affordable. Great design, however, inspires, empowers, and transforms. It challenges norms, fits into cultural contexts, and creates significant social and economic value.Recognize that innovative design can significantly boost a company's revenue and market position. Strive to integrate creative design solutions that drive business success.Always consider the user experience in your designs. Understand and anticipate user needs to create products that are loved and widely adopted. Focus on creating products that are both visually appealing and highly functional. Strive for a balance where aesthetics enhance usability and user experience.Lead by fostering a collaborative environment that encourages creativity. Empower your team to innovate and contribute ideas that can enhance the design process.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereBrought to you by:Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website https://www.pendo.io/productschool/ to create your free Pendo account todayEppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website https://www.geteppo.com/, and 10x your experiment velocity.   Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Robert Brunner

In this episode of the Product Podcast with Prashanthi Ravanavarapu, Product Executive at PayPal, we unlock the secrets to becoming a transformative product leader. Our guest takes us on her journey from the data team to leading customer experience initiatives at PayPal, showcasing the power of internal mobility for personal and organizational growth.  We chat about how product management can address global challenges like poverty and hunger and why human-centered design is crucial for making meaningful, impactful products. Get ready to hear about building high-performing "missionary teams" where passion for the mission and customer alignment drive success. Our guest also shares fascinating anecdotes from her background as a shot putter, illustrating how discipline and dedication translate to powerful leadership. We also dive into justice-driven product design, emphasizing the creation of inclusive and equitable solutions that tackle systemic issues and foster diversity.  Join us for a thought-provoking conversation that promises to elevate your leadership skills and inspire lasting social impact. Don't miss out on this insightful episode! Formula for navigating internal mobility effectively:1. What are my unique strenghts?    - Identify the skills and capabilities that set you apart.    - Reflect on past roles and projects where you have excelled.    - Consider feedback from peers and mentors to gain insights into your core competencies.2. What are my interests?    - Think about the areas within the organization that excite you.    - Align your career aspirations with your passions.    - Explore opportunities that not only challenge you but also keep you motivated and engaged.3. What's the business gap?    - Look for gaps or unmet needs within the business that align with your strengths and interests.    - Conduct a thorough analysis to understand where your skills can add value.    - Develop a business case that demonstrates how your unique strengths and interests can address these gaps and contribute to the company's success.The ingredients to unlock talent in people are discussed extensively. Here are the key components highlighted:1. Purpose and Passion2. Empathy and Understanding3. Proactive Problem-Solving4. Supportive Leadership   Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereBrought to you by:Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website https://www.pendo.io/productschool/ to create your free Pendo account today, and start building better experiences across every corner of your product.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Prashanthi Ravanavarapu

Join us for an inspiring episode of the Product Podcast with David Myszewski, as we dive into his incredible journey from an Apple engineer to a leading fintech innovator at Wealthfront. David shares his unique path from Wyoming to Silicon Valley, discussing his pivotal role in launching the first iPhone.When he joined Wealthfront, the company was managing approximately $3 billion in assets. During his time at the company, he has experienced an extraordinary 20x growth, with Wealthfront now overseeing over $60 billion in assets under management.David discusses Wealthfront's innovative features like tax loss harvesting and direct indexing, which have saved clients significant amounts in taxes. He emphasizes the importance of simplifying products to meet client needs and prioritizing long-term wealth-building. We also touch on future trends in fintech, including the strategic importance of bundling services to deliver comprehensive value to consumers. Tune in to gain valuable insights from David's experiences and learn how continuous innovation and customer feedback drive successful product development. Don't miss this fascinating conversation about revolutionizing tech and fintech!Episode Highlights(00:00)

In this episode of the Product Podcast, join us for a chat with Francois Ajenstat, Chief Product Officer at Amplitude. Francois shares his journey in the tech world, shaped by his AI professor dad, and his time at Tableau, where he helped it grow and eventually get bought by Salesforce for $15.7 billion.Francois talks about important mindset shifts for leaders, like balancing frameworks with outcomes and embracing Amazon's "disagree and commit" principle. He stresses the importance of always learning and making a difference at every career stage.We also dive into the future of AI in product management, talking about the launch of Snowflake Native Amplitude, which makes data management easier and acts as a co-pilot for product managers. Francois explains how this innovation is changing the game by simplifying and automating tasks.Tune in for some great insights on leadership, innovation, and the future of AI in product management from one of the industry's top figures.  Don't miss it!

In this episode of the Product Podcast,  we sit down with Trisha Price, the Chief Product Officer at Pendo, to explore how AI is transforming product strategy and driving innovation. Trisha shares the incredible impact of OpenAI's ChatGPT on Pendo's development of new features, particularly in guide creation, analytics, and qualitative feedback synthesis. Learn how Pendo is balancing cutting-edge AI advancements with customer satisfaction through initiatives like hackathons and user feedback.  Dive deep into Pendo's strategic integration of diverse products under one cohesive platform, the criteria for evolving features into standalone offerings, and the power of open APIs. Trisha provides valuable insights into the evolving role of chief product officers in shaping go-to-market strategies and achieving key business outcomes like reducing churn and driving growth.  Get an exclusive behind-the-scenes look at the daily life of a product executive at Pendo, where customer engagement and meticulous execution tracking are crucial. Plus, get a sneak peek at an upcoming product launch set to redefine customer communication through AI and smart segmentation, promising hyper-personalized experiences.  This episode is packed with actionable insights for anyone navigating the rapidly evolving tech landscape. Don't miss it!

In this episode of the Product Podcast, unlock the secrets to leading successful product teams in our latest episode featuring Ryan Dally Gallardo, the Senior Vice President of Product at Dow Jones. Join us as Ryan takes us on her inspiring journey from intern to a pivotal leader managing top consumer brands like the Wall Street Journal.In this episode, Ryan shares how her upbringing in a large family honed her communication skills, crucial for overseeing diverse teams. Her background in market research and analytics laid a solid foundation for her current role, emphasizing the importance of understanding systems rather than coding.Dive deep into the concept of "front seat, back seat" leadership and learn how clear roles and communication are paramount in product management. Ryan also discusses the structure of Dow Jones' product teams and the advantages of having dedicated product owners for each brand and platform.Explore essential product metrics, monetization strategies, and the delicate balance between user needs and business goals. Ryan explains how Dow Jones maintains a premium user experience while integrating ads and the impact of AI on journalism. This episode offers a comprehensive guide to building and leading successful products at scale, with valuable insights into leadership, cross-functional collaboration, and the significance of context in data interpretation.Don't miss this opportunity to gain valuable insights from Ryan's wealth of experience! This episode is brought to you by Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today, and start building better experiences across every corner of your product.Episode highlights

In this episode of the Product Podcast, we dive into the fascinating career journey of Joff Redfern, who made a big move from Chief Product Officer at Atlassian to partner at Menlo Ventures. If you're navigating career changes or want to master business innovation, this episode is a must-listen.Join us as Joff shares his insights on the dynamic roles of VP and CPO, the importance of managing talent, and building strong executive relationships. He also talks about his "less is more" philosophy, which extends to his sustainable living on a farm in Santa Barbara, where he's all about being food, water, and energy independent.You'll learn about Joff's innovative "Rolling Four Plans" strategy, which he introduced at Atlassian. This game-changing approach to traditional annual planning promotes flexibility with quarterly updates, helping organizations stay ahead in a competitive market.We also explore how AI is transforming venture capital and product tech industries. Joff discusses investments in pioneering companies, shedding light on how AI is reshaping software development and product management. Plus, he highlights the importance of effective communication in rallying teams around groundbreaking visions.Don't miss this compelling episode filled with actionable insights and strategies to excel in the evolving tech landscape. Hit that subscribe button and join us for an exciting journey into the world of products!

Join us in a new Product Podcast as Yi-Wei Ang, the Chief Product Officer at Talabat, takes us through his extraordinary journey of transforming Talabat from a local food delivery service into the largest multi-service tech company in the Middle East. Yi-Wei shares invaluable insights into how his team expanded from 100 to 550 in product and engineering, and how they tackled the challenges of scaling a tech company in a rapidly growing market.Discover the strategies behind structuring teams to stay closely aligned with business and customer issues, the importance of deep diving into each vertical, and the role of personalization in enhancing the customer experience. Learn about the potential for cross-selling between Talabat's diverse services and the innovative use of AI technology in customer experiences, such as AI-driven recipe generation in grocery stores.In this episode, we delve into the complexities of product strategy in growing markets, emphasizing the need to understand local cultures and the importance of having local sponsors for new features to ensure commercial success. Yi-Wei also discusses balancing tailored experiences with brand consistency across different regions, long-term planning and prioritization, and fostering a culture of vulnerability and learning from failures.This is a must-listen for anyone interested in product development and leadership in the fast-evolving tech landscape of the Middle East.This episode is brought to you by Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today, and start building better experiences across every corner of your product.Episode highlights

Join us in this episode with Álvaro Morales, CEO of Orb, as he explores product pricing strategies that align value and revenue. From his start as a software engineer at Asana to his current role leading pricing innovation, Álvaro offers insights into initial pricing decisions and the progression towards complex pricing frameworks.  Learn how pricing strategies impact company growth, the importance of collaboration across departments, and the basics of usage-based pricing models. Discover the balance of choosing value metrics, introducing new pricing to customers, and the concept of reverse trials.  The episode also touches on the future of pricing, billing system challenges, and Orb's approach to simplifying these for customer satisfaction. Álvaro discusses transitioning from seed-based to usage-based pricing, the importance of trust in pricing changes, and how to create value displays that maintain customer engagement. Learn how to master pricing for your business.This episode is brought to you by Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity. Episode highlights

Tune into this engaging episode of the Product Podcast, where we delve into the career story of Priyankka Mani, former CPO at Lonely Planet. Discover her incredible journey and insights gained from leading product teams at tech giants Google and Amazon, and how she expertly navigated her career switch from marketing to product management. Learn about her approach to handling user outcomes, her strategy for competitive e-commerce pricing, and her use of AI in content suggestions. Take away some valuable tips on leading a team through digital transformations and find that ideal balance between the speed of innovation and quality.Episode highlights

In this podcast, Fabrice des Mazery, former chief product officer at TripAdvisor, shares invaluable perspectives on product management, ethics, and combating work burnout in large-scale operations. He stresses the significance of cultivating a robust product culture, developing clear strategies in line with the company's vision, and nurturing empathy within product teams. Additionally, Fabrice delves into the intricacies of managing product strategies within holding companies, underlining the importance of transparent communication and the establishment of well-defined objectives.Throughout the discussion, Fabrice emphasizes the interconnectedness of user needs, ethical considerations, and business outcomes. By providing practical insights and emphasizing the value of maintaining an ethical approach to product development, the podcast serves as a valuable resource for product leaders and entrepreneurs navigating the challenges of modern product operations while prioritizing ethical considerations.Episode highlights(03:00 - 04:08) Entrepreneurial Journey Into Product Development (68 Seconds)(28:29 - 30:16) Identifying Burnout Warning Signs (107 Seconds)(31:47 - 33:41) Meditation for Mindful Living (114 Seconds)(37:36 - 38:52) Building Trust Through Product Responsibility (76 Seconds)(44:46 - 45:31) Challenges in Building Communities (45 Seconds)(51:40 - 53:42) Empowering Product Teams for Business Growth (123 Seconds)LINKSFollow our Podcast on Tik Tok here https://prdct.school/4blyc1sFollow Product School on LinkedIn https://prdct.school/4dJ5qcCJoin Product School's free events https://prdct.school/3V1HfyWFind out more about Product School https://prdct.school/3UJWM57CREDITSHost: Carlos Gonzalez de VillaumbrosiaGuest: Fabrice des Mazery 

In this episode, dive into the world of tech as we explore the roles of Product Managers and unveil the secrets to success. Join Fred Koopmans, Chief Product Officer at BigPanda, in an exclusive chat hosted by Product School's Founder & CEO. Gain unique insights into breaking into the industry, thriving in dynamic roles, and mastering essential skills for success in the tech landscape.