Podcast appearances and mentions of dan pfister

In Conversation with Million Dollar Winback — Insights from Dan Pfister.

Ever lost a client that you really liked and wanted to win them back? Well, the good news is, it is all possible! But there is an art and science to a successful winback. I am speaking with the author of Million Dollar WinBack Dan Pfister from WinBack Labs in Canada in this podcast.  Dan has published his findings from his firm and countless interviews with others on how to do a WinBack Strategy and the tremendous benefits it offers in his new book, "Million Dollar WinBack" which I am also excited to say Dan has included me in. I am truly honoured.Dan's Proven 7 Step Winback System is one of the most profitable and successful marketing and sales strategies and organisation can do yet it is also one of the most overlooked. I have used winback strategies throughout my career and can attest to Dan's ROI numbers. I have also implemented winback strategies for clients of mine and seen the extraordinary results it can deliver no matter the size of your business. You can find out more about Dan on LinkedIn (Dan Pfister) and his website https://winbacklabs.com/ where you can view his blog and case studies. 

Welcome to episode 127. Thank you for listening in 2024. Looking back at this year, I've been reflecting on the superb guests I've had on the show. I thought I'd select a handful of soundbites from this year's podcast episodes to share with you. This isn't a comprehensive list - there have been so many standout moments - but these clips include tips, advice, or insights that stayed with me. I've shared 10 soundbites that I hope you find as useful or insightful as I did. Stick around until the end to hear a clip from one of the most popular episodes and one that I received the most positive feedback from listeners! You can also read more about each of these guests by visiting this episode's page on my website here: https://www.accountmanagementskills.com/top-10-tips-insights-from-the-podcast-in-2024-with-jenny-plant These episodes are mentioned: 1. Episode 125: Dan Pfister, "How to Win Back Clients for Exceptional ROI" 2. Episode 120 & 121: Carey Evans & Simon Rhind-Tutt, “What Your Client Don't Tell You” 3. Episode 116: Jack Skeels, "Why Agencies Need to Rethink Project Management" 4. Episode 117: Tim Williams, "Why Time-Based Pricing Doesn't Work" 5. Episode 114: Gareth Healey, "Stand Out or Die" 6. Episode 115: Tim Riesterer, “Why selling to client and prospects is different" 7. Episode 109: Michael Farmer, "Why the Agency Business Model Isn't Working" 8. Episode 91: Sharon Toerek, "How Agencies Are Navigating the Legalities of AI Use" 9. Episode 111: Alison Coward, "How a Workshop Culture Builds High-Performing 10. Episode 105: Benjamin Dennehy & Marcus Cauchi, "How to Sell" If you'd like to be kept up to date with who is coming on the podcast, the topics we're covering, receive tips about agency account management or to be notified about trainings I'm doing, you can sign up for my newsletter at my website: https://www.accountmanagementskills.com

Dan Pfister is the Founder of WinBack Labs, which helps companies win back lost customers. He has generated over 50,000 customers, allowing him to work with brands and notable figures like Fidelity Investments and Tony Robbins. With over 20 years of marketing experience, Dan generated 57x ROI from his first win-back campaign. In this episode: Customers leave for many reasons, and it's not always because they're unsatisfied. Businesses often acquire new customers rather than winning back churned ones, believing they're a lost cause. However, these customers hold the highest ROI potential. How can you reengage them before it's too late? Customer retention marketer Dan Pfister leverages a proven system to win back lost customers. It involves identifying why your customers left and whether it's profitable to reengage them. You can accomplish this through qualitative and quantitative surveys. Once you have a list of customers you want to retain, Dan advises determining their needs and creating additional value through personalized offers. You can also prevent churn by communicating with your customers consistently and encouraging them to provide feedback. In the latest episode of Systems Simplified, Adi Klevit talks with Dan Pfister, the Founder of WinBack Labs, about winning back lost customers. Dan explains how he leverages data systems to reengage customers, why customers leave, and how to prevent them from going.

Welcome to episode 125. Have you ever considered contacting your old clients to see if they'd like to work with you again? If not this episode may change your mind. Dan Pfister is the master of running client winback campaigns and here's what he shares with me: · The compelling reasons why WinBack campaigns could be the most successful and profitable thing you ever do to grow your business (the ROI is staggering) · A step by step guide to how to approach running a client winback campaign – and what to avoid · Results and examples of campaigns from many companies who have been successful Dan is very passionate about this topic and he had me gripped with this episode, I hope you'll end up putting some serious thought into running a client win back campaign after listening to this compelling chat. If you haven't already you can find his book “Million Dollar Winback” on Amazon now. You can also connect with Dan here: https://www.linkedin.com/in/danmpfister http://winbacklabs.com/ If you want to receive weekly tips on agency account management, learn strategies for client growth, get notified for any trainings I'm running and stay in the loop about our upcoming podcast episodes, be sure to sign up for my newsletter at https://www.accountmanagementskills.com

In this weeks' Scale Your Sales Podcast episode, my guest is Dan Pfister. Dan Pfister was a co-founder at the Business Source Corp., where he helped generate over 50.000 customers. While at The Business Source, Dan created a customer WinBack process, and based on its success, he founded WinBack Labs. He's also the host of the WinBack Marketing Podcast. In this weeks' episode of Scale Your Sales podcast, Dan shares his expertise on optimizing win-back marketing strategies and offers a preview of his upcoming book on the subject. He discusses how a successful win-back program led to significant revenue growth and emphasizes the importance of providing an exceptional buying experience for both new and existing customers. Dan also highlights the benefits of understanding the last touchpoint, the Pratfall effect in customer interactions, and the role of strategic partnerships in scaling revenue. Welcome to Scale Your Sales Podcast, Dan Pfister.   Timestamps: 00:00 Customer retention strategy: focus on keeping customers coming. 06:24 Innovative WinBack marketing strategy. 09:02 Research on WinBack marketing, framework creation. 11:43 WinBack strategy: Reach out, fix, retain. 16:42 Fixing mistake enhances likability and competency. 18:39 Feeling heard can turn the situation around. 23:19 Scaling revenue through partnerships leads to success. 24:14 Cold calling and persistence in gaining attention. 29:12 Accept your energy to avoid suffering.   https://www.linkedin.com/in/danmpfister/   Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Send us a Text Message.Unlock the secrets to rekindling lost customer relationships with expert insights from Dan Pfister, Founder of WinBack Labs. Discover proven strategies for understanding why customers leave and how to effectively bring them back. Dan highlights the importance of strategic outreach and ensuring customers feel heard and valued. Learn how the peak-end rule can transform dissatisfied customers into loyal advocates through memorable final interactions.Hear real-world examples from Marriott Hotels and Tylenol, demonstrating the powerful impact of effective problem resolution. Plus, get practical tips for responding to online reviews and uncovering the root causes of customer dissatisfaction to enhance your recovery strategies. Thanks Dan!

This is the 2nd Webinar in our Hot! Revenue Series

The 1st of 3 Webinars in our hot revenue series.

When a customer leaves your organization, that doesn't mean it has to be the end of their sales. But winning that business back will need to take a different approach.  This week we take ideas and insights from Dan Pfister. Dan is the creator of the Winback Process and the founder of Winback Labs. He was also a co-founder at Business Source Group, where he helped generate over 50,000 customers.  In this Episode you'll learn: Why WinBack campaigns are the highest ROI sales activity you can do. How recovering a lost customer starts with a simple phone call. How fixing small problems may bring your customers back. Why it's a gift when your customers says "We're leaving." And, if you are having difficulty determining your path to operational excellence, it might be time to give Hamish a call.  -=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=- AI is here.  Is your sales team ready? Technology is changing the way buyers and sellers interact. Clear, concise communication is more important than ever and personalizing that communication will be the difference between winning and losing deals. Download this guide to learn how to use technology as a weapon. Not only the words and topics of conversations, but the nuance of how to tailor communications, both written and spoken to match the desires of the buyer. This guide will discuss: Using AI to Profile the buyer Identify Behavioral Data Target Buyers and Influencers Get your free whitepaper at Fullfunnelfreedom.com/ai -=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=--=+=- WinBack Labs The WinBack Podcast Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, and Cold Calling - by Jeb Blount Elon Musk - by Walter Isaacson Is Your Sales Year Already Over - Full Funnel Freedom Podcast Ep 029 Thinking, Fast and Slow - by Daniel Kahneman   Full Funnel Freedom https://fullfunnelfreedom.com Sandler on Instagram https://www.instagram.com/sandler_yyc/  Sandler in Calgary - www.hamish.sandler.com/howtosandler Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/ Sponsorship or guest inquiries - podcast@fullfunnelfreedom.com

Welcome back to another stellar roundtable discussion with Andy Paul. Today he welcomes Leslie Venetz, Founder of Sales Team Builder, Dan Pfister, Founder of WinBack Labs, and St John Craner, Sales Coach and leading expert on Rural Sales and Marketing. The group discusses the buyer experience, the importance of constantly adapting to the buyer's mindset. There is a focus on the importance of psychological safety in sales negotiations and the need for sellers to listen, learn and adapt to the buyer's needs. They get into the challenges in discerning when a seller is still being considered for a sale and how to improve sales practices based on feedback from lost customers. And give informed win-back strategies based on that understanding. Host Andy Paul is the expert on modern B2B selling and author of three best-selling, award-winning sales books, including his latest Sell Without Selling Out. Visit andypaul.com to subscribe to his newsletter for even more strategies and tips to accelerate your win rate!Thank you to our sponsors:AllegoClozdCognism

Dan Pfister says "When you winback a customer, their lifetime value more than doubles." Dan is my guest on ep.508 of #TheInquisitor podcast Higher ROI due to significantly lower marketing and sales costs required. This improves overall profitability. More predictable and stable revenue stream from reactivating known customers versus unpredictable new prospects. Increased customer retention and lifetime value as #winbacks are more likely to reorder than one-time buyers. This cultivates a more durable customer base over time. Ability to highly target winback campaigns using past customer data and insights, improving conversion rates versus unfocused prospecting. Lower risk profile since value has already been proven with past customers, unlike acquiring unknown prospects. Contact Dan via linkedin.com/in/danmpfister Website: winbacklabs.com (Company) Email: dan@winbacklabs.com -- Looking to gain an outside perspective on your sales approach? Take my quick 10-minute Sales Strategy Audit to receive personalised insights and recommendations. You can grab a free 30 minutes in my calendar for a detailed debrief once you complete it. I'll give you my analysis and we'll look at the unintended effects of your current sales strategies through an unbiased lens. You'll discover new opportunities and blindspots. Increase conversion rates now Grow pipeline faster Land bigger deals Shorten the sales cycle Beat quotas sustainably https://mailchi.mp/laughs-last.com/satp.   

Every business loses customers. And while every company is actively looking to add new business and grow, few companies go back to revisit lost or forgotten accounts.Today's guest, Dan Pfister, specializes in helping companies “win back” lost customers. Through his company,  Winback Labs,  Dan focuses on helping companies recapture lost revenue by targeting the clients who got away. On this edition of The Clarity Advisors Show, Dan shares with host Ken Trupke, some new ways to approach old customers.Timestamps(00:54): What WinBack does(02:03): WinBack's typical client(02:27): What makes WinBack's approach unique(03:19): Statistics about recapturing lost clients(05:08): Why it's faster to win back a client than finding a new one(06:15): What's preventing companies from trying to win back old customers(08:37): Examples of reluctant management(11:01): Finding  WinBack clients(13:30): Dan Pfister's career before WinBack(17:30): Describing a WinBack campaign(21:56): Working with a client(23:47): Changing the client's mindset(26:43): Connecting with Dan PfisterEpisode Quotes“When you win back a past customer, there are all kinds of downstream benefits.”“If you've got more than 5 percent attrition a year and you've been around for three years or more, you're sitting on a little gold mine there. This is really low-hanging fruit.”“In the time it takes to win one new customer, you can win back three old customers.”“The first step is identifying your best WinBack prospects. Then what you do is reach out and try to understand them.”“You also learn how to increase your win rates because people are coming back right now because you've just given them something that that market wants right now.”“If you've got significant attrition, if you've got high margins, you've really got to look at an WinBack because there's just so much sitting there.”Recommended Listening and ReadingWinBack podcastWinBack Labs blogCustomer WinBack Benchmark Study Connect with Dan PfisterDan Pfister on LinkedInWinBackLabs.com

What makes winning back former customers better than winning new customers? Dan Pfister is the founder at WinBack Labs (www.WinBackLabs.com), which helps clients win back lost customers, and is the host of the WinBack Marketing Podcast. What's the difference between selling to new customers/clients and selling to ones you've already served in the past in terms of conversion rate, conversion speed, qualification of leads, cost, up-selling/cross-selling? Dan teaches (in great detail!) how to execute a "win back" campaign, why so many of us are hesitant to focus on this, and shares stories of his own clients who have done "win back" campaigns and what happened. Listen to the show on Apple podcasts (https://podcasts.apple.com/us/podcast/win-win-an-entrepreneurial-community/id1465488607), wherever you normally get your podcasts, or listen on the web at https://winwin.cast.rocks/.

Today on the show we have Dan Pfister. Dan is going to teach us the secrets of one of the most powerful forms of marketing sales and one of the most valuable opportunities that you have in your business which is winning back the customers that you have already converted.  This is the lowest-hanging fruit for almost everybody and can lead to incredible life-changing growth. We are going to talk to Dan about how to do that and what is possible with Winback Marketing.  In This Episode: Winback Marketing is taking advantage of everything we have with these past customers.  There is so much that you know about a past customer that you don't know about a new prospect. All that knowledge is pure gold.  Your past customers are some of the lowest hanging fruit in your business. Don't be afraid of reaching out to them.   And so much more!!! Connect with Dan Pfister: Dan's Website Dan on LinkedIn Winback Podcast  

Get Fresh Sales Plays From The Trenches In Your Inbox

Get Fresh Sales Plays From The Trenches In Your Inbox

Get Fresh Sales Plays From The Trenches In Your Inbox

Get Fresh Sales Plays From The Trenches In Your Inbox

Get Fresh Sales Plays From The Trenches In Your Inbox

In this episode, Bill talks with the Co-Founder of The Business Resource and Founder of WinBack Labs, Dan Pfister. They talk about Dan's entrepreneurial journey of losing many clients in 2016, getting them back, and using that experience to help businesses get returns on their past clients.   Dan Pfister has been a marketer for over two decades and has spent thousands of hours testing and implementing a wide variety of sales and marketing strategies.    In total, they've generated over 50,000 customers and have allowed him to work with brands like Fidelity Investments and Tony Robbins.   In 2016 Dan launched his first WinBack campaign and was more than surprised when it produced an amazing 57X ROI.   Nothing in his 20 years of marketing had created that much revenue that fast at such a low cost.   Based on the success and predictability of WinBack, Dan founded WinBack Labs and became an evangelist for this undervalued and under-appreciated revenue strategy.   Connect with Dan at: Website: https://winbacklabs.com/ https://thebusinesssource.com/ LinkedIn: https://www.linkedin.com/in/danmpfister/ Listen to his podcast: https://winbacklabs.com/podcast/   Show notes: [0:01] Setting limits for their WinBack program [2:33] What about the company morale after losing and then getting back their clients? [6:10] The difference between 32x and 180x returns on client [12:07] His advice for people on creating their own WinBack [14:28] What does money mean to Dan? [16:00] Outro   Connect with Bill Bloom  Web: https://www.bloomfinancialco.com/ https://bloomfinancialco.kartra.com/page/bNJ87 Email: bill@bloomfinancial.us  LinkedIn: https://www.linkedin.com/in/bloomfinancial/ FB: https://www.facebook.com/retireasyoudesirepodcast   Securities and investment advisory services are offered through Woodbury Financial Services, Inc. (WFS), member FINRA/SIPC. WFS. is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of WFS.   Views expressed in this podcast are for general informational purposes only and are not intended to provide or be a substitute for specific professional financial, tax or legal advice or recommendations for any individuals. Information is based on sources believed to be reliable; however, their accuracy or completeness cannot be guaranteed.

In this episode, Bill talks with the Co-Founder of The Business Resource and Founder of WinBack Labs, Dan Pfister. They talk about Dan's entrepreneurial journey of losing many clients in 2016, getting them back, and using that experience to help businesses get returns on their past clients.   Dan Pfister has been a marketer for over two decades and has spent thousands of hours testing and implementing a wide variety of sales and marketing strategies.    In total, they've generated over 50,000 customers and have allowed him to work with brands like Fidelity Investments and Tony Robbins.   In 2016 Dan launched his first WinBack campaign and was more than surprised when it produced an amazing 57X ROI.   Nothing in his 20 years of marketing had created that much revenue that fast at such a low cost.   Based on the success and predictability of WinBack, Dan founded WinBack Labs and became an evangelist for this undervalued and under-appreciated revenue strategy.   Connect with Dan at: Website: https://winbacklabs.com/ https://thebusinesssource.com/ LinkedIn: https://www.linkedin.com/in/danmpfister/ Listen to his podcast: https://winbacklabs.com/podcast/   Show notes: [0:21] Making his idea into a business [4:36] What caused attrition in his business in 2016? [7:53] The metrics he has put into place for their WinBack program [13:17] The process for screening clients [16:05] Outro   Connect with Bill Bloom  Web: https://www.bloomfinancialco.com/ https://bloomfinancialco.kartra.com/page/bNJ87 Email: bill@bloomfinancial.us  LinkedIn: https://www.linkedin.com/in/bloomfinancial/ FB: https://www.facebook.com/retireasyoudesirepodcast   Securities and investment advisory services are offered through Woodbury Financial Services, Inc. (WFS), member FINRA/SIPC. WFS. is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of WFS.   Views expressed in this podcast are for general informational purposes only and are not intended to provide or be a substitute for specific professional financial, tax or legal advice or recommendations for any individuals. Information is based on sources believed to be reliable; however, their accuracy or completeness cannot be guaranteed.

THERE'S ALWAYS SOMETHING FOR EVERYONE…If you got people who are out, and people who are on the edge, which one do you hit first? Are you going to take the same approach to win them back? These are questions that Dan Pfister will answer, as he talks about the different methods you use for customers who are already lost, and for the ones who are on the brink of leaving. Find out more in this latest episode of Sales Transformation.Want to book more meetings and close more deals? Start selling the way your buyers want to buy with Humantic AI! Stop sending boring sales e-mails and start sending personalized GIFs and Memes with VIDU.io!TRANSFORMING MOMENTSDAN: Different approaches between current and lost customers“If you want to know how to keep a customer, talk to your current customers, and give them what they want, but if you want to win back a lost customer, you have got to talk to lost customers and find out why they left.”DAN: Customers first, protocols later“People leave for a reason. People who have that reason, are your at-risk customers, hit them up first, and then after you do that, use that knowledge to strengthen retention protocols.”Connect with DanDan Pfister | Winback Labs | WinbackLabs.comConnect with Collin LinkedIn | YouTube | Newsletter | Twitter | IG | TikTok

What do revenue models have to do with the profitability of your Operating Room and hospital at large? How is the changing landscape going to impact the bottom line of your facility today and into the future? From charge stickers on every item, to capitation rates and merit-based incentive pay, we're all experiencing a transformation in the payment structure of patient care even if we can't quite get our minds around it. In this Vendor Spotlight™ interview, we dive into this hot topic in healthcare with Dan Pfister, President of United Pathways, Inc. Join us as we discuss the tension between delivering patient care within our current silos and hand-offs, and the new world of hospital finance that is coming for all of us. Tune in to find out how to prepare your supply chain team for the transformation that is coming, and learn about how you can play a part as change agent right where you are! For more information, you can connect with Dan on LinkedIn or email him at dan.pfister@unitedpathways.com. You can also visit https://unitedpathways.com/ to learn more! 

IT ALL DEPENDS ON THE SITUATION…Dan is back and will be giving us an overview of when and how he and his team get involved in the winback process. Learn more about the Winback Labs framework and discover why it's not the number of people to win back that matters but the circumstances, in the latest episode of Sales Transformation. Want to book more meetings and close more deals? Start selling the way your buyers want to buy with Humantic AI! Stop sending boring sales e-mails and start sending personalized GIFs and Memes with VIDU.io!TRANSFORMING MOMENTSWhen does Winback Labs get involvedThe Winback Labs frameworkHow much data do you needCircumstances over numbers“It's really not dependent on the number of customers, it truly isn't. What we've found in the survey, in the study was that, under different circumstances, different percentages of people come back, they're just thumbnails, but it gives you a really good idea of how many people will come back under different circumstances…”  - DAN: It's not the number, it's the circumstances that matter Connect with DanDan Pfister | Winback Labs | WinbackLabs.comConnect with CollinLinkedIn | YouTube | Newsletter | Twitter | IG | TikTok

What do revenue models have to do with the profitability of your Operating Room? How is the changing landscape going to impact the bottom line of your hospitals today and into the future? From charge stickers on every item, to capitation rates and merit-based incentive pay, we're all experiencing a transformation in the payment structure of patient care even if we can't quite get our minds around it. In this First Case Vendor Spotlight™ interview, we dive into this hot topic in healthcare with Dan Pfister, President of United Pathways, Inc. Join us as we discuss the tension between delivering patient care within our current silos and hand-offs, and the new world of hospital finance that is coming for all of us. Tune in to find out how to prepare your OR team for the transformation that is coming, and learn about how you can play a part as change agent right where you are! For more information, you can connect with Dan on LinkedIn or email him at dan.pfister@unitedpathways.com. You can also visit https://unitedpathways.com/ to learn more!    #operatingroom #supplychain #vendorspotlight #revenue #healthcare

THERE'S GOLD BURIED IN YOUR LOST CUSTOMERS.Doing the winback process brings out a lot of valuable things, and it doesn't only mean money. You can actually learn a ton of things through the feedback that you can collect along the way, and these learnings can help you get better. Let's dig up more of this buried gold in this latest episode of Sales Transformation. Stop sending boring sales e-mails or videos and start sending catchy GIFs and Memes with VIDU.io!Power up your podcast experience by joining our Free Podcast Community!TRANSFORMING MOMENTSThings you learn from winback that you can't from anywhere elseTiming is very important in mitigating churnNot winning them back today doesn't mean foreverSometimes you need to leave something to appreciate what you had“There are things that you learn in the Winback process that you can't learn anywhere else. So we're talking about feedback. So even if somebody doesn't necessarily come back, let's say, you're in the average, and 20% to 30% of the people you try to win back, come back, but you have conversations with a good majority of the remaining people that didn't come back. There's so much that you learn through those interviews in those surveys, they're going to help you overall, as a business” - Collin  Connect with Dan and learn more about what he's been working on!About DanAbout Winback LabsWinbackLabs.comConnect with Collin HERE or through LinkedIn!Tune in to more exciting episodes of Sales Transformation!Be sure to leave a comment or review!

THE PROBLEM WITH SALES CULTURE IS THAT WE ARE SO FOCUSED ON ACQUISITIONWe tend to overlook the hidden gems from customers that we lost along the way. Join us today as we welcome Dan Pfister, Founder of Winback Labs, as he talks about the importance of Winback and what tremendous impact it can bring to your sales. Tune in and learn more from Dan that there's gold buried in your lost customers, here in Sales Transformation. Stop sending boring sales e-mails or videos and start sending catchy GIFs and Memes with VIDU.io!Power up your podcast experience by joining our Free Podcast Community!TRANSFORMING MOMENTSWinback is not treated as part of the sales culturePeople always talk about the acquisitionCan't help falling in love with winbackWe can win back people if we do it properly“What I learned about just doing this, like on an Adhoc basis, is that I didn't know that a lot of people would come back. I didn't know there's a lot of people who tried our competitors and found that they liked us better and if we just simply reached out properly.” - Dan: Discovering the power of Winback Connect with Dan and learn more about what he's been working on!About DanAbout Winback LabsWinbackLabs.comConnect with Collin HERE or through LinkedIn!Tune in to more exciting episodes of Sales Transformation!Be sure to leave a comment or review!

A lot of people assume that it's always the price. GUESS WHAT? THEY ARE WRONG!In today's episode, Collin talks to Dan Pfister about the wrong assumptions by most people that customers who leave you are just not satisfied with the price. Tune in and together let's bust this myth in this latest episode of Sales Transformation. Stop sending boring sales e-mails or videos and start sending catchy GIFs and Memes with VIDU.io!Power up your podcast experience by joining our Free Podcast Community!TRANSFORMING MOMENTSLet's talk about hiring with Nigel GreenWhy you should listen to NigelWe all have a bias in hiringInstincts vs. evidence-based practice“It's just people naturally, just assume that it's got to be price, it's got to be something about the price, and I'm going to take a bit of a wild guess here, but I'm assuming a lot of times, it has nothing to do with price.” - Collin: It has nothing to do with the price Connect with Dan and learn more about what he's been working on!About DanAbout Winback LabsWinbackLabs.comConnect with Collin HERE or through LinkedIn!Tune in to more exciting episodes of Sales Transformation!Be sure to leave a comment or review!

One of the most overlooked sources for revenue growth is winning back lost customers. Get ready to discover smart ways to win back lost customers to find new revenue as Dan Pfister coaches us today. Dan Pfister, is the founder of WinBack Labs. He believes there's GOLD buried in your lost customers. Winning back lost customers offers a tremendous opportunity to scale revenue at a very low cost. The average customer win-back campaign generates $485K and costs less than $5K to execute. If you have a sales role or have a sales team at your company make sure they know about the 2022 Trust Building Challenge. From September 12-16 we will be coached by some of the world's leading experts on how to build trust with prospects and clients. We all can benefit from more trust! To learn more and register go to www.trustbuildingchallenge.com. You can come live each day or get the recordings. That's www.trustbuildingchallenge.com.

Everyone can agree that customers are the lifeblood that keeps businesses running. As a business owner, you should pay attention to customer retention. If you can have regular customers, that's a big win because they would prefer your brand over anything else since they know your products statistically. But when you lose customers, that is something you should look at. Perhaps it could be from a bad customer experience, lousy product experience, or inadequate communication from the seller to the customer itself. To cut it short, losing customers is terrible. However, Dan Pfister thinks that there is gold buried in the loss of customers and how to win them back with his winback mindset. Tune in on this episode to find out how with your host, Ben Baker.

Dan Pfister is the Founder at WinBack Labs a Marketing consultancy to help companies do proper, modern, non-spam marketing via win-back campaigns (remarketing to churned customer accounts). Dan is the host of "WinBack Marketing" show. Dan dons B2B buyers' flip flops to share buying preferences for Marketing + Sales: ✅aware of vendors via peers/referrals/WOM/influencers via content/social/communities (tks to Marketing + Marketing's influence on peers) ✅learn about/try/buy vendors via peers, YouTube, website (tks to Marketing) with option for Sales for complex product ❌Turn off + tune out: telemarketing, email spam, LinkedIn spam, bribery (Sales Development)

In this episode you will hear from Dan Pfister who has decades of experience in helping businesses with sales growth strategies. In total, he's helped generate over 50,000 customers which has allowed him to work with big name brands such as Fidelity and Tony Robbins. Tune in to hear new perspective on winning back ideal clients, keeping the ones you want, and growing your business in a fun and controlled way.

In this episode, Bill talks with the Co-Founder of The Business Resource and Founder of WinBack Labs, Dan Pfister. They talk about Dan's entrepreneurial journey of losing many clients in 2016, getting them back, and using that experience to help businesses get returns on their past clients.   Dan Pfister has been a marketer for over two decades and has spent thousands of hours testing and implementing a wide variety of sales and marketing strategies.    In total, they've generated over 50,000 customers and have allowed him to work with brands like Fidelity Investments and Tony Robbins.   In 2016 Dan launched his first WinBack campaign and was more than surprised when it produced an amazing 57X ROI.   Nothing in his 20 years of marketing had created that much revenue that fast at such a low cost.   Based on the success and predictability of WinBack, Dan founded WinBack Labs and became an evangelist for this undervalued and under-appreciated revenue strategy.   Connect with Dan at: Website: https://winbacklabs.com/   https://thebusinesssource.com/ LinkedIn: https://www.linkedin.com/in/danmpfister/   Listen to his podcast: https://winbacklabs.com/podcast/   Show notes: [1:35] Making his idea into a business [5:50] What caused attrition in his business in 2016? [9:06] The metrics he has put into place for their WinBack program [14:31] The process for screening clients [17:19] Setting limits for their WinBack program [19:52] What to the company morale after losing and then getting back their clients? [23:28] The difference between 32x and 180x returns on client [29:36] His advice for people on creating their own WinBack [31:46] What does money mean to Dan?   Connect with Bill Bloom  Web: https://www.bloomfinancialco.com/ https://bloomfinancialco.kartra.com/page/bNJ87 Email: bill@bloomfinancial.us  LinkedIn: https://www.linkedin.com/in/bloomfinancial/ FB: https://www.facebook.com/retireasyoudesirepodcast     Securities and investment advisory services offered through Woodbury Financial Services, Inc. (WFS) member FINRA/SIPC. WFS. is separately owned and other entities and/or marketing names, products or services referenced here are independent of WFS.     Views expressed in this podcast are for general informational purposes only and are not intended to provide or be a substitute for specific professional financial, tax or legal advice or recommendations for any individuals. Information is based on sources believed to be reliable; however, their accuracy or completeness cannot be guaranteed.  

Dan Pfister is evangelizing Winback as a lower cost, higher margin revenue play. On his show we talk about easy things sellers can do to make winback a part of their playbook. Find Dan on LinkedIn and https://strategicwinback.com/

Are your preference cards accurate? Can you depend on them if you're working with an unfamiliar surgeon? We're going to tackle the pref card issue on today's episode of First Case! Joining us is Dan Pfister, President and Consultant at United Pathways, Inc. Tune in as he offers his insight into the benefits of a team approach to pref card management, and find out which department has a vested interest in keeping pref cards correct. You may be surprised to find out who it is! Love our show? Now you can download our BRAND NEW First Case mobile app on:

Dan Pfister is a partner at The Business Source Corp., they've generated over 50k customers and have worked with brands like American Express and Tony Robbins. In 2016 Dan built a customer win-back process for The Business Source, and based on its success of it, he founded Strategic Winback Research & Advisory. Website: https://www.strategicwinback.com/   LinkedIn - https://www.linkedin.com/in/danmpfister/ Benchmark Study - https://clientwinback.s3.amazonaws.com/Client_WinBack_Benchmark_Study.pdf

Author of several baseball books, including the newly released "The Best Little Baseball Town in the World" which highlights Crowley LA and the Evangeline Baseball League, Gaylon White joins Discover Lafayette to flip through the pages of his own story and his lifelong love of baseball. Born in 1946 in Los Angeles, White started his journey as a sportswriter for the Denver Post, Arizona Republic, and The Oklahoma Journal. His passion for sports writing led him to write four baseball books of his own after he retired from the corporate world. Starting in 2014 he wrote The Bilko Athletic Club: The Story of the 1956 Los Angeles Angels. In 2018 he wrote Singles and Smiles: How Artie Wilson Broke Baseball's Color Barrier. In 2019 he wrote Left On Base in the Bush Legends, Near Greats and Unknowns in the Minors. His latest baseball book, The Best Little Baseball Town in the World: The Crowley Millers and Minor League Baseball in the 1950s, was released in March 2021. His aim is to keep alive the legacy of the Crowley Millers, the ballpark in Crowley, and the memories of the Evangeline Baseball League. Many minor league ballplayers who played for the Millers became major-league players, including Hal Newhouser, Virgil "Fire" Trucks, and Ed Lopat. George Brunet was another famous professional ballplayer highlighted in his latest book who pitched for nine major league teams. The Crowley Millers' biggest star was Conklyn Meriwether, a slugger who became infamous after he retired when he killed his in-laws with an ax. Their former manager, Johnny George, turned out to be a con man, who died in jail awaiting trial on embezzlement charges. During the team's heyday in first place in the league, they were torn to pieces after their star centerfielder, Andy Strong, was struck and killed by lightning during a game which he desperately tried to avoid playing. Yet, with all the irony, the Crowley Millers played great baseball and led pitchers George Brunet and Dan Pfister to stardom and careers in the majors. White was enraptured by the magic of the world of minor league baseball from an early age. He mentioned that many of the major league teams that we know today were once minor league teams that he grew up with. Los Angeles was a minor league city until The Dodgers moved from Brooklyn in 1958. Houston, Texas was also the site of a minor league team before they landed the Houston Astros. He remembers being four years of age, living in LA, and having the opportunity to bond with his father, a busy minister, as they watched minor league teams play in his hometown.    Peppered with statistics about baseball's minor and major leagues and the small world of Crowley, The Best Little Baseball Town in the World caters to a wide-ranging audience. “One of the reasons for writing the book was to keep alive the legacy of the Crowley Millers, the Miller ballpark that they played in that's still open in Crowley....in fact it's looking better than ever, and the story of the history of the Evangeline League,” White said. The famous Miller Stadium, originally built in 1948, was revamped during the pandemic with an investment of $5 million by the City of Crowley. According to Gaylon White, it is in better shape now than it was when built in 1948. White stressed that in the heyday of baseball, minor league baseball appealed to Americans because so few cities had major ball clubs in the day. Only five cities in the U. S. had major league teams. The majority of America was enamored with the play of local minor league teams that were hosted in small towns across the U. S. “Most of the country, in terms of baseball being its national pastime (where it earned that reputation), was being played in the small towns of America. Fans were able to make contact with the minor league players who passed through their towns and this ignited their grass-roots appeal as fans felt they belonged.” In 1921,

Most often, change is met with some level of resistance.  Large projects touch so many end users that the pressure mounts and it can be difficult to successfully engage many internal stakeholders.  Dan Pfister has proven success with change management and joins us for this episode of Power Supply to share his secrets for aligning patient needs and clinician values with a strategic sourcing initiative.  We also learn about the benefits of a consolidated workforce and what the future might hold for moving supply chain closer to the source of materials management on the front lines. We hope you enjoy the show! Loving the #PowerSupply conversations? You can follow us at: Facebook: https://zcu.io/kDUC Linkedin: https://zcu.io/waOr   And listen at: iTunes -> https://zcu.io/3Zef Spotify -> https://zcu.io/eBXx Stitcher -> https://zcu.io/2gMi Amazon Podcasts -> https://zcu.io/Xo2S Google Podcasts -> https://zcu.io/O8SY #ChangeManagement #RFP #ClinicalAlignment #Listening #workforce #PowerSupply #Podcast #Education #SupplyChain #Healthcare #Purchasing #Contracting  

Chad Burmeister, the AI for Sales Expert on C-Suite Radio, talks with Dan Pfister about the importance (and value) of a great winback program.In this episode, you will learn:1)   What is the ROI of creating a client win-back program?2)   How can a company develop a win-back program?3) We'll review some example win-backs and how they actually invest 2-3X more money!

Check out these episode highlights: 01:01 – Dan's back story and the discovery of Strategic WinBack 03:08 – Why customers chose to leave us and the chances that they'll actually come back 04:34 – How WinBack compares to new customer acquisition in generating revenue 05:23 – Why everyone not doing this is leaving large amounts […]

Dan Pfister is the WinBack Guru. Leveraging a history of studying and implementing WinBack campaigns he has a wealth of knowledge to share on this vital but overlooked sales and marketing strategy. Dan has been a marketer for over 20 years and has spent thousands of hours testing and implementing a very wide variety of sales growth strategies. In total they've generated over 50,000 customers and have allowed him to work with brands like Fidelity Investments .Though many strategies have generated outstanding results for Dan, nothing in his experience has generated revenue faster or more predictably than WinBack.It was the strength and reliability of WinBack that motivated Dan to found Strategic WinBack and become an evangelist for this under-valued and under-appreciated sales strategy.Learn more about your ad choices. Visit megaphone.fm/adchoices

Which marketing strategy consistently delivers the best ROI? Over the last ten years, we've spent thousands of hours testing and executing dozens of different strategies. In total they've produced over 50,000 customers and have generated significant revenue. But which strategy consistently delivered the highest ROI? The clear winner, with a 16X ROI, is the customer win-back campaign. And these campaigns can deliver a superior ROI for almost any type of organization. That's why businesses ranging from small SaaS companies to billion-dollar enterprises like Dollar Shave Club use them. Why do they work so well? It boils down to this … It's tough to get a new customer - but it's relatively easy to win a former customer back. Dan talked about their unique 4-Step Process: Survey 10 previous clients and ask them why they left. Narrow their reasons down to 3-4 key reasons. Now reach out to your past clients and ask them which of the four reasons did they choose to leave. Create a marketing campaign around the one reason which stands out and address the problem with a new solution. BONUS - Build partnerships to re-market to new and existing customers. Dan talked about several books and business resources: The Harvard Business Review, March 2016: https://hbr.org/product/harvard-business-review-march-2016/BR1603-MAG-EN 7 Habits of Highly Effective People: https://www.amazon.co.uk/Habits-Highly-Effective-People/dp/0684858398 Outliers – Malcolm Gladwell: https://www.amazon.co.uk/Outliers-Story-Success-Malcolm-Gladwell/dp/0141036257/ Focus – Daniel Goleman: https://www.amazon.co.uk/Focus-Hidden-Excellence-Daniel-Goleman/dp/1408845881/ Blue Ocean Strategy: https://www.amazon.co.uk/Blue-Ocean-Strategy-Expanded-Uncontested/dp/1625274491/ If you'd like to contact Dan personally: you can email him dan@customerwinback.com  I would also highly recommend hopping onto https://customerwinback.com/  and completing their ROI Calculator and also watching the Four Minute Case Study Video. And finally if you'd like to connect with Dan on LinkedIn you can do so here: https://www.linkedin.com/in/danmpfister/  A Bit about Fearless Business: Join our amazing community of Coaches, Consultants and Freelancers on Facebook: >> https://facebook.com/groups/ChargeMore And check out the Fearless Business website: >> https://fearless.biz