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In this episode of Thriving Matters, our guest Eva Vennari discussed her journey of self-discovery and healing from chronic illnesses, including chronic fatigue, anxiety, insomnia, depression, fibromyalgia, and infertility. She shared how she initially sought medical help but was unsatisfied with the results and decided to take matters into her own hands. Eva discovered a method called mineral balancing, which provided her with a blueprint for supplementation and dietary care. She experienced significant improvements in her physical health, including the reversal of perimenopause symptoms. Carrie and Eva discussed the impact of various factors on their emotional and cognitive well-being. They acknowledged the influence of toxic metals, nutrient balances, and economic pressures on their lives. They also touched upon the growing trend of seeking a spiritual side of life and the flexibility in work-life balance. Eva emphasized the importance of discerning one's values and identity, using her own experiences as examples. They concluded by acknowledging the need for self-exploration and the role of significant life events in shaping their identities. We also discussed the impact of Covid on work and personal lives. Eva shared her experience of adapting to the new normal, emphasizing the importance of self-care and listening to one's body. She described her daily routine, which includes various modalities, regular eating and hydration, and scheduling downtime. Carrie agreed with Eva's approach, drawing parallels with surfing and the need for mindfulness in daily activities. I thoroughly enjoyed our conversation as I hope you do too. Don't forget to share the love with your friends, colleagues and family and subscribe so you don't miss our thriving 'ordinary gals and guys who are doing extraordinary things in life and work!'   Go gently, you are precious!   To Connect with Eva: LI: linkedin.com/in/reducemystresseva URL: TheElevateInstitute.com (Company) Email: eva@selfnc.com   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com  

This episode my guest Breanna May discusses her love of how emotional intelligence has become the superpower in her personal and professional journey to date. A law degree didn't fulfil Breanna's inner quest and she moved into education. Working as a teenage mindset coach Breanna helped teenage girls navigate high school socially, emotionally, and academically. She noticed that the girls' emotional state and mindset had a significant impact on their academic performance. Breanna then expanded her work to include mother-daughter retreats and coaching women, as she believed that many people were not taught emotional intelligence and were instead taught to suppress their emotions. Listen in as we discuss the importance of self-awareness and emotional intelligence in personal and professional development; the need for our youth adolescents to be courageous and confident in their actions, and the importance of balancing mental and emotional well-being. Breanna shared her experiences with her Mind School certification program and her Level Up Your Life online course, which focus on emotional intelligence and personal growth. They also touched on the impact of social media and technology on modern society and the need for individuals to be more mindful and present in their daily lives. We also covered the need for updated leadership styles that prioritize integrity, emotional regulation, and collaboration, leaders walking with their people and leading by example, being adaptable and open to change, as well as the importance of considering the well-being of both the leader and their team. Breanna plans to open a business mastermind for coaches and leaders, and her podcast, which has reached 200,000 downloads. They also discussed the need for self-directed and self-motivated individuals in the current business landscape.   If you enjoyed this episode, please subscribe and share with your family, friends and colleagues. We all like a little bit of LOVE!   To Connect with Breanna: LI: https://www.linkedin.com/in/breanna-may-086765330/ URL: https://www.breannamay.com/the-mind-school-method/ Email: breanna@www.breannamay.com   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

Listeners, our guest this episode is Elizabeth Williamson, well known for her conflict resolution, improved relationships and resilience expertise and practice. This isn't the first time Liz and I have had a 'thriving matters' conversation and I guarantee you won't be disappointed. There are many gems in our latest chat including the latest in the Gottman Institute's research; her new chapter just about to be released; gems from her Conflict Confidence TM Method-6 key steps program and much more. As all rich conversations go we weave in and out of practices, challenges, home and the workplace and laugh as well as listen to each other. Liz is tenacious, her grit and grace legendary, she is real and has scars, bumps and bruises daily and freely shares that 'turning poison into medicine' is the value creating opportunity we all have to live purposefully.   If you really resonated with our conversation, we would love a referral onwards to your friends and colleagues, its so easy to subscribe!   Go gently now, you are precious and your #thrivingmatters.   To connect with Elizabeth: linkedin.com/in/elizabeth-williamson-solutions URL: elizabethwilliamsonsolutions.com  Email: info@elizabethwilliamsonsolutions.com   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

Listeners, what you are going to be totally amazed at is Justine's moxie! Now some of you will know that "Moxie" means courage, determination, nerve, or energy. and our guest this episode have just this!   Listen in as we talk about wellbeing and self leadership - how Justine has managed her health diagnoses and the impact they have had on her life and work.   Justine talks openly about a life she didn't choose, the shock she experienced and how she is determined to 'bounce forward' - with many examples that will inspire you. Fleetward Mac's song " Don't Stop" just kept playing in my head as we talked and shared how she 'dreams big!'   Check out Justine's links, you will find so much here to inspire and motivate you! I'm leaving the rest to you and your colleagues, family and friend to tune in to this incredible story of life!   To connect with Justine: LI: https://www.linkedin.com/in/justinemartinresilience-consultant/ URL: https://linktr.ee/justinemartincorporation Email: justine@justinemartin.com.au   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

Our guest, Sheela Edwards has had a rich career experience that now shows up clearly in the passion and purpose she has for early learning of our young generation. In this episode Sheela shares what she has learnt over her life and career that fuels her creativity and love for Early Childhood Education where 'love and play the Aurora way' is fundamental to her business and sense of service. We talk 'thriving' from a personal viewpoint as well as what underpins the way she supports her staff, children and families she cares for. Listen in and you will hear her personal philosophy that translates clearly into the foundational pillars of Aurora Education - Connect- Care- Create. If you enjoyed this episode, lets share the love around with your family, workmates and friends and don't forget to subscribe so you don't miss any of our future 'ordinary gals and guys who are doing extraordinary things in life and work'! Over to you. To connect with Sheela: LI: linkedin.com/in/sheela-edwards-64b4313 URL: https://auroraearlyeducation.com.au/ Email: sheela.edwards@auroraearlyeducation.com.au   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com  

This episode with Dr Manoj was a joy. Not only does Manoj have an expert window on human suffering he has been an advocate for a way to utilise technology to empower teenagers and adults who are experiencing many mental and emotional health problems. Manoj strongly advocates that self awareness and understanding the power of our brain to find the inner intelligence within ourself. We spoke about how we can live with with compassion and a sense of peace with ourselves and others. "If we can scale this wisdom to every child and adult in the world, we could create a better future for humanity." Manoj began working with young people of all ages and discovered to his amazement that they already had this inner intelligence within them - it just needed someone to draw it out of them. That's why he worked with a great team to build the HappierMe app - to give each person the tools to lead a happier and more successful life. It is not based on any ideology, but on looking and learning about ourselves. I have checked out the HappierMe app and you can as well here as well listeners: This video introduces the app for adults: https://youtu.be/MgsYk1SZh-w. This video introduces the HappierMe app for teenagers: https://youtu.be/VxgN-L36z2w.   Enjoy! It's billiant!   To connect with Dr Manoj Krishna LI: linkedin.com/in/humanwisdom URL: happierme.app  EMAIL: kspine@gmail.com   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

Our guest this episode of Thriving Matters is a true advocate of teachers and leaders globally. Kylie Captain totally gets 'striving to thriving' and her life story as she says, is 'always about the dream!" We talk about her childhood and adversity initially, but what stands out is Kylie's resilience and fortitude in breaking cycles and everything she does is based in strong purposeful relationships that have impact. Kylie has focused on developing her own self awareness and her strengths. Passion and purpose fuels her heart and mind. You will hear Kylie talk about switching onto your own story in what you choose to do in life and work. Be deadly ... and that means being awesome! Kylie and I haven't finished our conversations yet, so share this with your friends and colleagues because you wouldn't want to miss more episodes. Every podcaster loves a little love, lets share this incredible entrepreneur across the globe.   To connect with Kylie LI: linkedin.com/in/kylie-captain-49a39b7b URL: kyliecaptain.com.au  Email: info@dreambigedu.com.au   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

In this inspiring episode, we sit down with Linda Fisk, CEO of LeadHERship Global, a powerhouse advocate for women in business and leadership. Linda shares her own journey, insights, and the mission driving her to elevate women in leadership across industries. We explore her innovative strategies to empower female leaders, foster inclusive workplaces, and create meaningful impact on a global scale. Listen in as we explore what leadership could look like where humility, listening skills, service, trust, collaboration and egalitarianism influence how current and future leaders of business, culture and education lead with purpose, courage, and resilience in an evolving business landscape. More about Linda: Linda Fisk is a multi-award-winning CEO, TEDx speaker, 5x international best-selling author, board advisor and university professor dedicated to amplifying and extending the success of other high-caliber business leaders. She is the CEO of LeadHERship Global, a community of unstoppable women enhancing their leadership blueprint and embracing their power to be the best version of themselves- in work and life. In LeadHERship Global, Linda supports and guides ambitious, creative women to move in the direction of their purpose, their mission and their dreams with powerful connections, critical support, practical tools and valuable resources to show up, speak up and step up in their careers and personal lives. Don't forget to share and subscribe on all Podcast platforms!   To connect with Linda: LI: linkedin.com/in/lindafisk URL: leadhershipglobal.com  EMAIL: linda@leadhershipglobal.com   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com  

In a world that is hurtling forward at a pace never experienced by previous generations, the literature and research we have access to is showing us some common threads about self awareness and how our wellbeing is c rucial to how we lead ourselves and others. You are going to absolutely love Alex Blake, our guest this episode of Thriving Matters podcast. Alex has a facsinating personal and professional story that I know you will find hard to resist! As all our guests are 'ordinary guys and gals doing extra-ordinary things in life and work' we explore how we learn to adapt to change, manage feelings that make us feel uncomfortable, make choices, use the natural talents we all have, develop our self awareness so we can be aware of others and make the deliberate changes we want to live a fulfilling life - basically how we can FUEL our present to be resilient and curious and trust ourself. ENJOY! If you enjoy this conversation, share with your family, friends and colleagues and don't forget to subscribe on all podcast platforms.   To Connect with Alex: LI: linkedin.com/in/alex-blake-diamond-stories URL: diamondstories.au  Email: alex.blake@zoho.com   Connect with Carrie:  LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

Adrian is a commercially driving marketer with 25 years of experience creating and building successful brands in FMCG, retail, and start-ups across Australia, the UK, and Developing Markets.  He works with and within ambitious growing businesses that want to disrupt and reframe existing categories for their superconsumers (unlocking more value through giving more value). He believes that this needs communicating in the simplest terms to everyone it touches to make it real and drive impact. Adrian has simple proven frameworks that are easy-to-implement blueprints to drive business growth and results. Carrie dives into an inspiring conversation with Adrian Sandy, a trailblazer in redefining authentic leadership and crafting a life and business that truly reflects one's purpose. They discuss Adrian's personal evolution, the power of self-awareness, and the tools leaders need to thrive in a fast-evolving world. “Authenticity isn't just about knowing who you are—it's about living it, unapologetically and courageously, even when the world around you moves faster than ever.” – Adrian Sandy Are you truly aligned with your purpose, and what makes you uncopyable in a world that thrives on imitation? Subscribe to the Thriving Matters podcast for more inspiring stories of leaders who dare to thrive authentically. Share your reflections on this episode and how you're embracing authenticity in your leadership journey. Connect with Adrian: LI: linkedin.com/in/adriansandy URL: adriansandy.com Email: adriansandy16@gmail.com   Connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com  

Our guest is a global expert on how to build relationships with purpose and heart. Kingsley has lived and worked in six countries in the areas of Trade Promotion, Philanthropy and Diaspora Engagement. The Networking Institute is where he now passes on his knowledge from developing valuable networking skills across work and life experience. He believes strongly in the power of Networking, not just being the 'glue' but an essential key to 'surviving and thriving' in challenging times and diverse locations. Listeners Kingsley's keen observation skills and curiosity enables him to be in a perfect place to listen to the heartbeat of leadership across business, education and culture. We discuss what leadership needs to look in the near future - strong communicators, genuine and creative innovators who have kindness and gratitude as the basis of their community focus. I hope you enjoy our conversation as 2024 is watching a massive number of elections across the world that are impacting employment, health and lifestyle, financial and economic environments like never before. Don't forget to subscribe and share with your networks, friends and colleagues.   To Connect with Kingsley LI: linkedin.com/in/kingsleyaikins URL: thenetworkinginstitute.com  Email: kingsley@thenetworkinginstitute.com   To Connect with Carrie LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com    

Listeners, Marti Spiegelman is our guest this episode. I ask you to make your favourite drink of choice and snuggle in to explore with us. Our conversation really covers so much more than what we have in this conversation, I really should call it Part 1! Marti has such a deep love of conscious connection and has explored many indigenous cultures and their love and use of story to keep their culture alive and thriving. Understanding the bigger picture which we all belong to is the essence of our knowing our real self. Lean in with us as we cover the type of leadership that will take the wporld forward into a differnet future, how our wellbeing embodies the principles of self awareness and being conscious of processing ionformation collectively not individually. If this conversation peaks your interest, then Marti currently offers her foundational training, Precision Consciousness, via live Zoom sessions. martispiegelman@mac.com More about Marti: Marti holds a BA in biochemistry from Harvard University, an MFA in graphic design from the Yale School of Art and Architecture, and has advanced training in neurophysiology, psychology, and anthropology. She was president of her own design firm for 20 years. Since then Marti has been training professionals across a variety of sectors – business, finance, science, education, and others – in unique perception and awareness skills that directly enhance leadership, organizational intelligence, and profitable action. She also serves as a Fellow with REX, the Relationship Economy Expedition, founded by Jerry Michalski. In 2011 Marti launched The Conscious CxO™, a discovery-based training program designed specifically for business leaders to master the organizing principles of consciousness – the precise principles underlying all business, financial, social, governmental, and environmental success and evolution. For a broader audience, she has offered courses in the technologies of consciousness through En•theos Academy, an online university founded by Brian Johnson. Marti was a presenter at TEDx Berkeley 2011. Currently she is collaborating with Kevin Clark, founder of Content Evolution, developing groundbreaking approaches to raise the level of consciousness the practice, organization, and evolution of business worldwide.   Don't forget to share and subscribe!   To connect with Marti: LI: linkedin.com/in/martispiegelmanmfa URL: martispiegelman.org Email: martispiegelman@mac.com   To connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com  

Driven by a passion for bringing value back to people in business and creating a better future, Aveline Clarke believes that business is the perfect vehicle to generate the greatest amount of good in the world. As the co-host of the 6 Star Business Podcast and co-founder of the 6-Star Business Community, she engages with individuals who understand the importance of living with purpose in both business and personal life.   Key takeaways from Aveline's and my conversation this episode include:    1. Future leadership requires a shift from patriarchal/hierarchical models to more collaborative, human-centered approaches 2. Personal wellness (sleep, nutrition, exercise, emotional healing) is crucial for effective leadership and living purposefully 3. Technology and global connectivity offer new opportunities, but also challenges for leadership and work-life balance 4. Self-awareness and intentional structuring of one's day/energy can significantly boost productivity and fulfilment   Aveline shared her Wellbeing habits that include prioritizing good sleep habits and nutrition, regular exercise, and morning self-affirmation practices. Over the years, Aveline has also engaging in self-directed emotional healing and trauma work. Each day is structured around energy levels and task types (draining vs. energizing).    We also cover AI and technological advances creating opportunities and challenges across the world and the need to balance digital connection with face-to-face interaction   The Importance of understanding one's purpose and making course corrections Avoiding comparison/judgment and focusing on being authentically oneself Taking responsibility for one's wellness and growth of our emotional intelligence capabilities.    All round it was a fascinating conversation that I hope you have reasonated with and encourage you to share with your family, friends and colleagues.    Connect with Aveline:  LI: linkedin.com/in/avelineclarke URL: journeypoint.com.au (Company) Email: avelineb@gmail.com   Connect with Carrie:  LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com

Phillip and I have a educational leadership background which I'm sure you notice especially as we talked Reimagining Leadership, Inclusion, and Wellbeing, Divisiveness and Empowering Diverse Voices and Perspectives. Tune in as we explore the need for effective leadership and the influence individuals can have on shaping the future. We highlighted the importance of leaders being inclusive and not presuming to have all the answers. Phillip expressed regret over the polarization and vilification that occurred during the referendum period in Australia, particularly regarding the role and voice of First Nations Australians. We also discussed the concept of leadership, with Phillip suggesting a shift from the traditional 'silverback' metaphor to a new narrative. According to Phillip, the role of a leader should be to help frame questions and enable solutions in collaboration with the community, rather than being the dominant figure who imposes solutions. This new approach would require a different ecosystem and environment as this new model of leadership is necessary to address complex issues such as climate change, wealth distribution, and access to justice. The changing attitudes towards personal well-being and professional success post covid shows a growing trend of individuals who believe they have something to offer and are willing to take risks to achieve their goals. Additionally, we are observing a shift towards seeking out spiritual communities and a desire to connect with the right people for influence. We also covered the importance of empowering diverse voices, particularly those of young people, and the value of having a range of perspectives and experiences represented. Phillip shared his leadership style, which emphasizes openness to a variety of viewpoints and emotional reasoning in decision-making. We acknowledged the challenges and potential risks of this approach but agreed on the importance of hearing and considering all voices. I am sure you will find some interesting points and views here form one of Australia's finest educators. If you have enjoyed this Thriving conversation all around leadership and wellness, share with your connections and in your networks. Connect with Phillip: LI: linkedin.com/in/phillip-heath-am Email: phillip_heath@barker.nsw.edu.au Connect with Carrie: LI: linkedin.com/in/carriebenedet URL: carriebenedet.com (Company) Email: carolinebenedet2@gmail.com  

MARK DURANTE | FOUNDERA LEADER DRIVEN BY EXPERIENCE AND PASSIONMark Durante, founder of Rize Up Medical, has spent 25 years in the aesthetics industry, consistently introducing new trends and technologies into the field. Despite his dedication to innovation, Mark's career took an unexpected turn in 2015 when he required a heart transplant.Even after a successful surgery, Mark faced a significant challenge – severe neuropathy that threatened to leave him disabled. This adversity became the catalyst for his exploration of regenerative therapies as both a means of reversing the damage caused by his health issues and of combating aging.Through treatments like stem cell therapy, Mark not only recovered from his health challenges but also discovered a deep passion for helping others. Mark's inspiring journey, combined with his extensive experience in aesthetics, led to the creation of Rize Up Medical, a company built on his personal experience as much as his professional experience.Rize Up Medical, a leader in medical aesthetics and regenerative medicine, is committed to helping others achieve their aesthetic and health goals, just as Mark transformed his own life.Mark's Profilelinkedin.com/in/mark-duranteWebsiterizeupmedical.com (Company)Email mark@rizeupmedical.comThe Doctor offers a complimentary strategy session at TheDoctorOfDigital@pm.me.https://swellai.com/?via=mick-the-doctor-of-digitalOn Track Ian Hunterhttps://www.amazon.com/dp/1789523044?ref_=cm_sw_r_cp_ud_dp_WOLGDN9AD6UWV1H4EG8OBurning America: In the Best Interest of the Children?Mick, The Doctor of Digital, Smith mick.smith@wsiworld.comBurning America: In the Best Interest of the Children?https://burning-america.comAmazon: https://www.amazon.com/G-Mick-Smith/e/B0B59X5R79Also at Barnes & Noble, Walmart, and TargetLeave a message for The Doctor of Digital:https://podinbox.com/thedoctorofdigitalpodcastInstagram: burningamericacommunityPatreon burningamericacommunity:https://www.patreon.com/SmithConsultingWSITheDoctorofDigitalPodcastListen, subscribe, share, and positively review The Aftermath:https://podcasts.apple.com/us/podcast/the-aftermath-the-epidemic-of-divorce-custody-and-healing/id1647001828Substack:https://micksmith.substack.com/Commercials Voice Talent ||https://www.spreaker.com/user/7768747/track-1-commercialsNarratives Voice Talenthttps://www.spreaker.com/user/7768747/track-2-narrativesDo you want a free competitive analysis for your business?https://marketing.wsiworld.com/free-competitive-analysis?utm_campaign=Mick_Smith_Podcast&utm_source=SpreakerMake an Appointment:https://www.picktime.com/TheDoctorOfDigitalBe sure to subscribe, like, & review The Doctor of Digital™ PodcastSign up for the Doctor Up Your Life courseFacebook || Instagram || Twitter || LinkedIn || YouTubeConnect on LI! Become a supporter of this podcast: https://www.spreaker.com/podcast/the-doctor-of-digital-gmick-smith-phd--1279468/support.

Data analytics is way more exciting than it sounds!Luke Komiskey, founder of Data Drive, explains how start-up entrepreneurs and small and medium-sized businesses can harness the power of data to challenge assumptions and help them make smarter decisions. Without tech talk, Luke explains complex concepts like data engineering. Data is like detective work. When done right, it often uncovers growth and profit opportunities, like a science museum that found donors by looking at their data.Whether you're a data newbie or a business owner looking to up your game, the secret to success often lies right under your feet or in your hard drive.TAKEAWAYS:✅ Why data analytics is crucial for small and mid-market organizations✅ What is Data Engineering✅ Data can challenge assumptions and help scale a business by providing a      common foundation for decision-making.✅ While numbers don't lie, they still need to be interpreted correctly✅ What is required to ensure data accuracy✅ One thing Luke has done and encouraged others to do that inspires      unconventional thinking in life and entrepreneurship. TakeawaysWhy data analytics is crucial for small and mid-market organizationsWhat is Data EngineeringData can challenge assumptions and help scale a business by providing a common foundation for decision-making.While numbers don't lie, they still need to be interpreted correctlyWhat is required to ensure data accuracyOne thing Luke has done and encouraged others to do that inspires unconventional thinking in life and entrepreneurship.Connect with Luke:LinkedIn: linkedin.com/in/komiskeyWebsite: goDataDrive.com (Company)Email: luke@godatadrive.com

The Yak crew recovers from launching dingersYou can find every episode of this show on Apple Podcasts, Spotify or YouTube. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/barstoolyak

"Failure is part of the journey and to have that resiliency and along the way, like the growth and the revenue that I made up has tripled the initial loss."- Karen KellyKaren Kelly shares her journey from wanting to be a doctor to becoming a successful sales professional. She emphasizes the importance of having a strong foundation, whether it's through education or working in corporate America, to develop the skills needed for sales. Karen also highlights the significance of understanding the customer's language and needs, building relationships, and providing after-sales support. She discusses the collaboration between sales and marketing departments and the need for a unified strategy. Karen encourages embracing failure as a learning opportunity and not being afraid to take risks.TakeawaysA strong foundation, whether through education or working in corporate America, is crucial for developing the skills needed for sales.Understanding the customer's language and needs, building relationships, and providing after-sales support are key to success in sales.Collaboration between sales and marketing departments is essential for aligning strategies and meeting customer needs.Embracing failure as a learning opportunity and taking calculated risks can lead to personal and professional growth.Don't play small in sales, leadership, or entrepreneurship. Take bold actions to achieve big results.Chapters00:00- Introduction and Karen Kelly's Career Journey08:31- The Importance of a Strong Foundation in Sales13:10- Embracing Failure and Taking Calculated Risks25:43- Collaboration between Sales and Marketing31:00- Don't Play Small: Bold Actions for Big Results in SalesTo connect with KarenLinkedIn- linkedin.com/in/karen-kelly-sales-trainer-Website- k2perform.com (Company)Email- karen@k2perform.comPodcast- The k2 Sales podcastEver wish you could pick Wesleyne's brain? Now you can. Check out AskWesleyne.Com to find the answers to all your sales, leadership, mindset and business question. For daily tips on sales and leadership connect with WesleyneLinkedIn- linkedin.com/in/wesleyne Instagram- @wesleynewhittakerTiktok- https://www.tiktok.com/@thewesleynewhittaker Facebook - https://www.facebook.com/transformedsales Youtube- www.youtube.com/@wesleynewhittaker Website- TransformedSales.com Email- podcast@transformedsales.com

MARK DURANTE | FOUNDERA LEADER DRIVEN BY EXPERIENCE AND PASSIONMark Durante, founder of Rize Up Medical, has spent 25 years in the aesthetics industry, consistently introducing new trends and technologies into the field. Despite his dedication to innovation, Mark's career took an unexpected turn in 2015 when he required a heart transplant.Even after a successful surgery, Mark faced a significant challenge – severe neuropathy that threatened to leave him disabled. This adversity became the catalyst for his exploration of regenerative therapies as both a means of reversing the damage caused by his health issues and of combating aging.Through treatments like stem cell therapy, Mark not only recovered from his health challenges but also discovered a deep passion for helping others. Mark's inspiring journey, combined with his extensive experience in aesthetics, led to the creation of Rize Up Medical, a company built on his personal experience as much as his professional experience.Rize Up Medical, a leader in medical aesthetics and regenerative medicine, is committed to helping others achieve their aesthetic and health goals, just as Mark transformed his own life.Mark's Profile linkedin.com/in/mark-duranteWebsiterizeupmedical.com (Company)Email mark@rizeupmedical.comThe Doctor offers a complimentary strategy session at TheDoctorOfDigital@pm.me.https://swellai.com/?via=mick-the-doctor-of-digitalOn Track Ian Hunterhttps://www.amazon.com/dp/1789523044?ref_=cm_sw_r_cp_ud_dp_WOLGDN9AD6UWV1H4EG8OBurning America: In the Best Interest of the Children?Mick, The Doctor of Digital, Smith mick.smith@wsiworld.comBurning America: In the Best Interest of the Children?https://burning-america.comAmazon: https://www.amazon.com/G-Mick-Smith/e/B0B59X5R79Also at Barnes & Noble, Walmart, and TargetLeave a message for The Doctor of Digital:https://podinbox.com/thedoctorofdigitalpodcastInstagram: burningamericacommunityPatreon burningamericacommunity:https://www.patreon.com/SmithConsultingWSITheDoctorofDigitalPodcastListen, subscribe, share, and positively review The Aftermath:https://podcasts.apple.com/us/podcast/the-aftermath-the-epidemic-of-divorce-custody-and-healing/id1647001828Substack:https://micksmith.substack.com/Commercials Voice Talent ||https://www.spreaker.com/user/7768747/track-1-commercialsNarratives Voice Talenthttps://www.spreaker.com/user/7768747/track-2-narrativesDo you want a free competitive analysis for your business?https://marketing.wsiworld.com/free-competitive-analysis?utm_campaign=Mick_Smith_Podcast&utm_source=SpreakerMake an Appointment:https://www.picktime.com/TheDoctorOfDigitalBe sure to subscribe, like, & review The Doctor of Digital™ PodcastSign up for the Doctor Up Your Life courseFacebook || Instagram || Twitter || LinkedIn || YouTubehttps://www.linkedin.com/in/g-mick-smith-24495127 Become a supporter of this podcast: https://www.spreaker.com/podcast/the-doctor-of-digital-gmick-smith-phd--1279468/support.

Are you ready to explore the fascinating intersection of applied neuroscience, leadership, and personal development? Today, we have the privilege of introducing you to Prof. Justin James Kennedy, a TEDx speaker, esteemed Behavioral Neuroscience Professor, and a driving force behind building a global community of applied neuroscientists. Justin's journey is nothing short of remarkable. Armed with a Ph.D. and a wealth of experience, he wears multiple hats, including that of an Academic & Executive Coach, a Ph.D. Supervisor, Researcher, and Author. He's a true neuroplastician, reshaping minds and guiding individuals toward cognitive excellence. With a profound passion for understanding the human brain and behavior, Justin's expertise transcends academic boundaries. He is a faculty professor in neuroscience at universities in Switzerland and the UK, exploring the intricacies of what drives peak performance and well-being. As a Leadership Coach, Psychologist, and Public Speaking Coach, Justin's work is deeply rooted in neuropsychology research, offering his clients insights that lead to enhanced cognitive performance and neurological resilience. In addition to his academic pursuits, Justin is a Co-Founder of the Institute of Organisational Neuroscience (ION), a global leader in applied neuroscience. ION is on a mission to transform the business world by bridging the gap between science and organizational excellence, all while fostering a thriving community of applied neuroscientists. Join us in this episode as we dive into a thought-provoking conversation with Prof. Justin James Kennedy. Discover the profound impact of applied neuroscience on leadership, coaching, and personal development, and explore the exciting journey of building a global community dedicated to unlocking the full potential of the human brain.  About the Podcast Guest: Dr. Justin James' Profile: https://www.linkedin.com/in/prof-dr-justin-james-kennedy/ Website:  https://www.professorkennedy.com/ (Company) Email jj@profkennedy.com TedTalk: Your brain is a selfish democrat | Justin Kennedy | TEDxJohannesburg   About the Podcast Host: The Neurocareers podcast is brought to you by The Institute of Neuroapproaches (https://www.neuroapproaches.org/) and its founder, Milena Korostenskaja, Ph.D. (Dr. K), a neuroscience educator, research consultant, and career coach for people in neuroscience and neurotechnologies. As a professional coach with a background in the field, Dr. K understands the unique challenges and opportunities job applicants face in this field and can provide personalized coaching and support to help you succeed. Here's what you'll get with one-on-one coaching sessions from Dr. K: Identification and pursuit of career goals Guidance on job search strategies, resume, and cover letter development Neurotech / neuroscience job interview preparation and practice Networking strategies to connect with professionals in the field of neuroscience and neurotechnologies Ongoing support and guidance to help you stay on track and achieve your goals You can always schedule a free neurocareer consultation/coaching session with Dr. K at https://neuroapproaches.as.me/free-neurocareer-consultation Subscribe to our Nerocareers Newsletter to stay on top of all our cool neurocareers news at updates https://www.neuroapproaches.org/neurocareers-news

About James Damian:James' Profile: linkedin.com/in/james-damian-3a54956Website: james-damian.com (Company)Email: james@james-damian.comJAMES' BIO:Senior Executive and Consummate Business Leader who drove major change across the consumer retail industry by leveraging the power of design thinking as a strategic advantage, delivering economic success. Trusted advisor committed to creating purpose, achieving profit through performance for sustainable growth. While at Best Buy James and his group led innovation and new concept stores making them the most profitable in the history of the company to date. During his time the Store count went to 1400 from 275 and the stock soared from $7 a share to $110.James is a Design Thinking practitioner, Creative Strategist and Motivational Speaker at International CEO Summits, illustrating how to create a Customer Centric Culture through Design Thinking where Culture precedes Strategy, creating growth through an integrated, collaborative, interdisciplinary process.BOARD LEADERSHIPAs Chairman of the Board for Buffalo Wild Wings from 2008 to 2017, helped to shift corporate focus to an employee and customer-centric culture with the goal to become the ultimate social experience for sports and gaming fans. This strategic shift accomplished through alignment of the board with management enabled an extraordinary run of top quartile performance delivering an 850% return to shareholders.STRATEGIC LEADERSHIP THROUGH CREATIVITYDrove culture of innovation within Best Buy and consequently transformed the 'Big Box' consumer electronics retail format. Pioneered company's “new store” experience by integrating creative visual merchandising and design into the overall corporate vision. Instrumental in expanding BestBuy from 275 to 2,500 stores. This experience based strategy was instrumental in driving revenue from 8 billion to 50 billion in a 12 year period, attaining status as a Fortune 50 company.SHOW INTRO:Welcome to the NXTLVL Experience Design podcast.These dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible.    The NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant.You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgIn this episode I talk with James Damian a retail industry leader who was mentored in the fine art of visual merchandising and display by one of retail's icons, Gene Moore of Tiffanys. James has had a brilliant career leading major transformations at Best Buy where he was SVP and Chief Design Officer of Experience Design Group, the Chairman of the Board of Buffalo Wild Wings and now shares his experience and passion for retail as a consultant with GAP international.First though, a few thoughts…             *                         *                         *In 1994 I was working in my hometown of Montréal as an architect and at the same time teaching was the director of the interior design program at College Interdec at LaSalle college. One day my friend and colleague Monique Piroth invited me out to lunch across the street from the school for a sandwich we talked about the world of visual merchandising, the program that she was the director of and where our careers would take us.She explained that the college wanted her to go to Singapore to step into the role of the director of the visual merchandising program at La Salle international Fashion School in Singapore, an affiliate of LaSalle College, because our friend and colleague Guy Lapointe had to return to Montréal to tend to his ailing father. She effectively said that she didn't want to go and I immediately offered up the option that I would instead. This was one of a series of fateful moments of serendipity that would shape my career for the next 30 years. I never planned to be in retail... It just happened. I wasn't out looking for it, but it somehow found me. And so, after that somewhat joking, off the cuff remark, I was on a plane for Singapore not much more than two weeks later. At that point, my life shifted and instead of practicing architecture in the way that I thought that I would, I shifted into the world of visual merchandising and store design. While running the Visual Merchandising program at LaSalle International Fashion School, I was asked to do a presentation on visual merchandising trends at a Retail Asia conference.To be honest, I had very little insight what trends were shaping the retail world since the whole thing was new to me. I was reading everything I could in retail design magazines and trying to learn about who the voices were in the industry and what they were talking about. I scoured the magazines trying to determine who were the thought leaders in the industry and compiled a short list of people who I thought had great insights and sent out invitations, by fax, for them to provide some insight on what they considered to be major trends in the industry. One of those individuals was a gentleman named Tom Beebe who at the time was the visual merchandising director for a men's fashion store in New York called Paul Stewart.Tom was an enthusiastic participant and when at the end of my one-year tenure in Singapore I arrived in New York I made sure to make a point of connecting with Tom.Tom was gracious and enthusiastically set up meetings for me to meet people in Manhattan so that I could start off on the right foot in a new city and upon a path of the new career. One of those individuals was Gene Moore. Gene was the visual merchandising maven that shaped the visual display direction not just for Tiffany's, where he was the master of storytelling in the small windows on 5th Avenue, but he influenced an entire generation of what were then called window trimmers later being called visual merchandising and display people.Genes work elevated the making of stories in store windows into an art form. I was lucky enough to be invited to spend an afternoon with Gene Moore in the Tiffany display studio on 5th Avenue. It was truly a memorable moment of my career but I confess that at the time, I had very little idea about who Gene Moore was and why I might have otherwise treated him with extraordinary reverence. I think the few hours that I spent there were kind of like when you meet someone who's famous but you actually have no idea who they are and so the conversation is casual and unpretentious, and you don't spend time worrying about what you're saying or trying to play to their preferences. Gene didn't have to take the meeting. But he did and shared his delight and passion for his profession with a total newbie with nothing but questions and awe for making magic in retail stores.What an honor…Another of the introductions that Tom Beebe made for me was to the late great Peter Glenn.Peter invited me into his home on Sniffin Court on 36th St. east of Madison where he talked about the world of retail stores and customer experience – his specialty - over a freshly brewed pot of English tea.I look back now at how fortunate that I was to meet these two luminaries in the most early days of my retail career and grateful I am to have had an industry friend like Tom Beebe who, out of the goodness of his heart and genuine love of retail and visual merchandising, shared his passion for the industry as well as his connections to some of the great influencers of the day.Over the years my path has crossed with Tom.His passion hasn't waned neither for the world of creating compelling retail places with stunning and cleaver visuals nor his love of one of his mentors Gene Moore. Tom gave a compelling and impassioned retrospective presentation on Gene Moore, with another industry friend and colleague Eric Feigenbaum, at the International Retail Design Conference in 2023.Both of them aficionados and ombudsmen for the world of visual presentation – Eric being the New York Editor for VMSD magazine and a standout writer and educator in the field.In New York I settled in as the resident architect at a small 3-4 person consulting firm called New Vision Studios lead by another industry icon Joe Weishar. Another strange serendipitous occurrence since I had read Joes book “Design for Effective Selling Space' while in Singapore and had canvassed Joe for a trends report for the Singapore presentation but… he was a non-responder. Ironically I end up working for him.Joe Weishar truly taught me what I know in the retail design and visual merchandising world bringing together the art and science of visual presentation in the making of great stores.In the late 90's, and into the next decade, the world of retail and visual merchandising was magical. The Christmas season in New York meant the NADI show, showroom parties that were spectacular and windows on 5th Avenue were a must-see event.During those years there were a number of people in the New York area who were making things happen in the retail design space. These were the people who were a few years ahead of me in their careers and unbeknownst to them, became my mentors from a distance. James Mansoor, Tom Beebe, Eric Feigenbaum, Linda Fargo, Judy Bell, Ellie Chute and Denny Gerdeman, Ken Walker…A bit later, in the mid 2010's there was Christian Davies, Harry Cunningham, Ray Esheid, Anne Kong and Elisabeth Jacobson, Bevan Bloomendaal, Ignas Gorischek, Linda Lombardi, Bill Goddu, Christine Belich, Tony Mancini - All who had begun to create a wave of new thinking about retail stores and how to design them. And there was James Damian…I knew James Damien more by name and for the fact that at that time he was the head of Design at Best Buy. Things that were happening at Best Buy were extraordinary. The creation of magnolia, the introduction of Apple shops - within an electronics mass merchant - and the complete rethinking of that category of Retail stores was about.But more than that it was a presentation that I saw James giving at the International Retail Design Conference in Atlanta in 2005 or 2006 that completely left me awestruck. I can't truly remember what James was talking about, but I distinctly remember him becoming emotional on stage and needing to take a moment to gather himself. That moment of vulnerability began to change my thinking about being an impassioned, creative an emotional leader.If a senior leader at a major electronics company could become ‘Verklempt' on stage… I don't know… it just captured my imagination and I have not since forgotten it.It turns out that, and maybe not so surprisingly, James Damien and Tom Beebe are deeply connected as long time industry friends and colleagues but also grew up in the retail industry under the mentorship of none other than... Gene Moore of Tiffany's.Are you getting all these weird crossovers of interconnectedness? I don't even think that there's 7° of separation here I think like there's this interconnected interwoven set of interdependencies and crossing paths that keep on surrounding my retail career. In any case, James Damien was another one of those names, luminaries of the retail industry who I, from a distance, would admire and borderline stock over the years watching and following what he was doing in hopes that I would learn what the secret sauce of creating great retail spaces was.And so, it may also not seem as a surprise that I would eventually find my way to getting James Damien as a guest on this podcast and that it would be a delightful conversation that unfolds with ease and mutual admiration. Which to me, makes it all the more special. I have held such great respect for James over the years and that unbeknownst to me he shared the same feelings. I'm not sure whether it's because I followed him, and the others I've mentioned so closely, that my ideas about great retail space, visual merchandising and leadership are so similar or that somehow, independent of each other, we both grew to believe in the same things. In any case, the points of connection are plentiful.James came up in the world of Retail in the windows. Really from the artistic side rather than the  corporate leadership side and I think that gave him a different sensibility that is emotionally closer perhaps to what happens on the sales floor.He took a risky step out of the windows into the machine of corporate retail in a somewhat unlikely segment – consumer electronics – with Best Buy. While at Best Buy, James and his group led innovation and new concept stores making them the most profitable in the history of the company to date. James drove a culture of innovation within Best Buy and consequently transformed the 'Big Box' consumer electronics retail format. He pioneered the company's “new store” experience by integrating creative visual merchandising and design into the overall corporate vision. During his time the Store count went to 1400 from 275 and the stock soared from $7 a share to $110.While there James, evolved into a Senior Executive and consummate business leader who drove major change across the consumer retail industry by leveraging the power of design thinking as a strategic advantage, delivering economic success.Through his own moments of serendipity, James' skills, experience and passions landed him the role as Chairman of the Board for Buffalo Wild Wings from 2008 to 2017. While in this role, he helped to shift corporate focus to an employee and customer-centric culture with the goal to become the ultimate social experience for sports and gaming fans.James Damian is a Design Thinking practitioner, Creative Strategist and Motivational Speaker at International CEO Summits. In his talks he illustrates how to create a Customer Centric Culture through Design Thinking where Culture precedes Strategy, creating growth through an integrated, collaborative, interdisciplinary process.James knows the power of a good pause… he can tell a good story and he has had some remarkable experiences to share.I have hung on every word in his presentations that I have had the good fortune to listen to and our talk was no exception.             *                         *                         * ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites:  https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

About Laura Inserra:LinkedIn profile: linkedin.com/in/laurainserraWebsites:laurainserra.com (Company)chambersofawe.com (Company)metamusic.teachable.com (Company)Email:info@laurainserra.comLaura Inserra Laura's Bio:Laura Inserra is a world-renowned leader in sound healing - a sound alchemist, multi-instrumentalist, educator, and multimedia producer. She lives and creates at the confluence of global music, ancient wisdom traditions, and cutting-edge technology.She grew up on the volcanic island of Sicily and has been exploring the power of sound since her youth. Her work is rooted in 30+ years of global cross-cultural studies and initiations in ancient traditions and modern schools of wisdom, as well as the direct observation of nature.A world-renowned Hang musician, Laura plays hundreds of ancient and modern instruments from around the world, including many made by her. She utilizes cutting-edge technology to augment the natural sources of her instruments, creating Chambers of AWE - multimedia productions featuring ceremonial instruments and field-recordings, enhanced with 360o visuals andAI-generated content rooted in ancient wisdom.In these settings music becomes experiential - the body and the mind merge with the sound, traveling beyond the fields of cognitive perceptions, to enhance profound shifts of consciousness, deepen our relationship with nature, and facilitate inner transformation and healing.SHOW INTROWelcome to the NXTLVL Experience Design podcast.These dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible.The NXTLVL Experience Design podcast is presented by VMSD magazine. VMSD is the publisher of VMSD magazine and brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience placemakers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant.You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgIn this episode, I talk with “Sound Alchemist” Laura Inserra about the deep effect that music has on our sense of well-being, sound journeys and energy we share with each other and ancient musical instruments and shamanic practices. And, make sure you listen right through for a special treat… But first a few thoughts.****************I am increasingly convinced that I am moving away from the idea that ‘there are no accidents' as simply a quaint phrase to it being a foundational principle in the nature of things. In previous episodes I've probably described that most of the major life changes that have reshaped my career and life path on the planet have emerged through what I used to simply think was serendipity. A career change that led me halfway around the world to live in Singapore, to a meeting at a conference that took me from 20 years designing retail stores to working in the hospitality industry and many other occurrences that seem to be unexplainable but nevertheless happen, it seems, purposefully. And so, it also was with meeting my guest in this episode Laura Inserra whose path I crossed at the Intentional Spaces Summit in Washington DC in the fall of 2023.  I'll get to talking about Laura in a moment.But first I just gotta say, I love music.I remember as a youngster being enthralled with musicians and watching variety shows on television where I imagined myself being one of the band. I have a clear memory of rewriting lyrics for a song to the 1968 tune of “Spinning Wheel” by the bandBlood, Sweat & Tears, written by Canadian lead vocalist David Clayton. I think my parents humored me at the time with ‘that's nice sweetheart.'In high school my best friend Jeff and I bought guitars, strummed our way through James Taylor and Eagles tunes. I bought a harmonica and thought I might be a Blues harp player. But Jeff became the better musician playing piano and performing at a piano bar in a local Italian restaurant.In my early days of college when I met my now wife of 35 years, we were both interested in sports and being in the great outdoors, but it was music that brought us closer together. She was a Toronto Royal Conservatory of Music graduate and piano teacher in her late teens and early 20s and when she sang she sounded like Karen Carpenter.When we played Neil Sedaka's “Laughter in The Rain” I fell hopelessly in love and I waited for the lyric “…after a while we run under a tree, I turned to her and she kisses me…” Because ya know, if the lyric says it, well…Music was everywhere in our relationship. She introduced me to jazz a genre where she really found her tempo (yes pun intended) as a musician in the high school jazz band. Where she incidentally always won awards for being a stand out pianist. Through her, I learned about Chic Corea, Coltrane, and the Canadian flutist Moe Kaufman's “Jungle Woman” became signature tune of our relationship. My wife wrote the music for our wedding ceremony that was sung by the FACE Highschool choir and “How do You keep the music playing” by James ingram and Patti Austin was our first dance as husband and wife. Oh and when James and Patti modulate about three quarters the way in…still today my chest fills with pleasure, pain, longing, hope, inspiration, love and the mysterious power of music taking me to another plain all together.When our first son was born we listened to Debussey in the delivery room and then through his first few years turned to big band and danced around the column in the basement of our condo. When son number two was born his older brother came into the hospital room and exclaimed “hi baby brother! I'm going to teach you how to dance to jazz music!”Our first son grew up to play with the inaugural National Youth Jazz orchestra as the drummer, opening a European tour by playing first at Carnegie Hall. Our second son was indeed taught by his big brother to love music and he has evolved into an exceptional jazz pianist, composer and he actually wrote, performed and engineered the theme music for this podcast.They are both deeply connected to the music, composing, and playing every day. I hear music at home until 11pm most nights.When I think back to it, almost every significant life event has been connected to music. During the pandemic when uncertainty was all around us and I hadn't picked up my guitar in years, I instead picked up paintbrushes and began to do portraits of jazz musicians and other musical icons. Listening to hours of music while painting has become a profound influence on my sense of well-being and managing the unknown but more than that, it simply gives me a deep sense of peace. There is a palpable joy that comes to me while painting and listening to hours of the music of the musician I am working on.Music energizes, soothes, and transports us back to significant moments of our lives. Music releases energy locked in our bodies and unearths emotions - joy, sadness, fear, longing, anticipation…Music has healing power in our own bodies and joins us together in sympathetic resonance between our collective bodies. Rudolph Steiner was quoted as saying “the science of the future will be based on sympathetic vibrations” and since all things vibrate, it seems like music is both art and science.To prove the point about music being both art and science, there is a somewhat niche field within physics and acoustics call “cymatics.” Cymatics explores the visualization of sound through the patterns and shapes created by vibrations in different mediums like salt or sand. But it also works on heart cells. Certain sound frequencies played through these mediums cause them to arrange into complex geometric patterns which as far as I am concerned are equally beautiful pieces of art.Study of cymatics suggests that these patterns exist in us when we pay or listen to music. As Einstein once said, “everything in life is vibration” or as the more recent physicist Michio Kaku put it “everything is music.”Our bodies are resonance chambers that oscillate to frequencies right down to our very cells. It is not surprising to me that we are so deeply connected to music since “all things are part of real and rhythmic whole…” as Tesla suggested in 1926 when describing wireless technology.We are almost 100 years from time that Tesla was quoted in Harpers Bazar magazine. The wireless technology he was referring to in telecommunication is now also deeply influencing the music we create. But digital music is different than the tones played on ancient instruments. Digital music filters out tones that may not be perceptible by the human ear but nevertheless may be felt by the body. And so, we have a different connection to the sounds of an ancient Mayan flute or ancestral aboriginal drum than we do to the top 40 hits we play through our wireless Apple Airpods that we insert into our ears. The music goes in our bodies differently. And this is where my guest Laura Inserra comes into our story about music and its weaving into the history of us.Laura Inserra is a world-renowned leader in sound healing. She describes herself as a sound alchemist and a multi-instrumentalist, educator, and multimedia producer. She lives and creates at the confluence of global music, ancient wisdom traditions, and cutting-edge technology.Laura grew up on the volcanic island of Sicily and has been exploring the power of sound since her youth. Her work is rooted in 30+ years of global cross-cultural studies and initiations in ancient traditions and modern schools of wisdom, as well as the direct observation of nature.A world-renowned Hang musician, Laura plays hundreds of ancient and modern instruments from around the world, including many made by her. She utilizes cutting-edge technology to augment the natural sources of her instruments, creating Chambers of AWE which are multimedia productions featuring ceremonial instruments and field-recordings, enhanced with  visuals and AI-generated content rooted in ancient wisdom.In these settings her music becomes experiential - the body and the mind merge with the sound, traveling beyond the fields of cognitive perceptions, to enhance profound shifts of consciousness, deepen our relationship with nature, and facilitate inner transformation and healing.So… now going back to my lead-in to this episode about serendipity…I attended the Intentional Spaces Summit in Washington DC last fall in 2023. To start this two-day journey into the power of our built environment to influence human health and well being, a woman comes on the stage, places herself among a number of musical instruments and within minutes the audience is transported to another plain of being. We collectively experienced a Laura Inserra Sound Journey.I leave the auditorium after her performance, call home and describe what I just experienced to my wife, who exclaims that about 4 years earlier she had come across Chambers of Awe by Laura Inserra and had sent me the link to her website saying that this was something I had to listen to. The universe had its own timing in mind when placing Laura and I in the same conference. We connected at a reception, and there was a sympathetic resonance leading to my invitation to be a guest. I am grateful that she said yes.Laura Inserra refers to her work as “sound alchemy”… things coming together to make other things more precious than the original constituents and she describes her compositions as “structured improvisations.”This conversation felt very much like that – we followed a structured baseline that allowed for the musical and mystical to create magical improvisational moments.  ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites:  https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

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ABOUT JEAN-PAUL MORRESI:Jean-Paul's Profile: linkedin.com/in/autsideWebsite: thinkautside.com (Company)Email: jpmorresi@thinkautside.comBIO:Jean-Paul Morresi is the founder and Chief Creative Officer of Autside, a retail focused creative agency in Toronto, Canada. Over 3+ decades, Jean-Paul has worked across 5 continents, run offices in Toronto, Stockholm and Dubai, overseen a Shanghai based creative team, and led projects teams across the Americas and Europe.An Architecture graduate of the University of Toronto, Jean-Paul's unique background weaves marketing, merchandising, design and construction into an interdisciplinary approach where creative, strategic and executional acumen conspire, delivering customer focused, performance driven retail and brand experiences.A regular contributor to industry publications and events, Jean-Paul currently sits on the Retail Touchpoints/design:retail Editorial Advisory Board, the Advisory Board of retail technology company Virtual Visions, and Curriculum Advisory Committees for Humber College's Interior Design and the Sheridan College's Visual Merchandising Programs.Jean-Paul & the Autside team are currently collaborating on the design of projects spanning the retail spectrum, branded corporate interiors, showroom spaces and a variety of in-store digital marketing and engagement tools.SHOW INTRO:Welcome to the NXTLVL Experience Design podcast.These dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible.The NXTLVL Experience Design podcast is presented by VMSD magazine. VMSD is the publisher of VMSD magazine and brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience placemakers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant.You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgIn this episode I talk with Jean-Paul Morresi the the founder and Chief Creative Officer of Autside, a retail focused creative agency in Toronto, Canada about a creative career in the world of retail and design.But first a few thoughts.****************It has seemed that during my career some of the really cool stuff, the things that change the path of my life, that took me to places around the world and introduced me to new ideas and people who challenged all the things that I believe to be true about myself and the world, came by way of serendipity.I started a career as an architect in Montreal and got an invitation to go to Singapore and run an International School back in the mid 90s. And that opportunity popped up at a lunch with a colleague of mine who said she was asked to do the job but really didn't want to go all that way.I of course raised my hand saying yes I'll do that and two weeks later I was living in Singapore and my life in the world of Retail Design started at that juncture. I landed in New York a year later and spent four years working in the office of New Vision Studios with Joe Weishar.We traveled the world teaching retailers how to merchandise their stores, how to use design principles and apply them to more effective selling spaces. Those years were critical because I spent time on the sales floor moving fixtures around, stripping down shelving and re-stocking them at the same time as we were teaching various managers, department heads and sales associates the basic principles of visual merchandising. Those years were foundational in my career because it gave me a different view on how to look at the world of retail design not from simply the point of view of the architect but as from someone who had worked the sales floor. From the point of view of who had the sales floor experiences of about it was like to put merchandise on a table or shelf or a hanging rack and how visual presentation and visual merchandising were critical components of the retail storytelling that happens inside stores.When I think about having been pushing those store fixtures around on the sales floor I often wondered then what my parents, who had invested in my education as an architect, would be thinking that their son who was supposed to go off and build huge projects and save the world from itself through architecture was instead occasionally putting flower displays together and stripping down or merchandising store fixtures with baby booties, bras and panties, canoes, big ass TV's and rice steamers all on the same day. My father wasn't particularly jazzed about the idea that I mostly truly interested in being a painter. “Get a degree or get a trade that'll lead to you making a good job he used to tell me”In the end he was probably right because the idea of being a starving artist was never particularly interesting to me.I actually did end up in architecture having studied psychology beforehand and I oftner think about how interesting it is that a confluence of educational orientations and experiences all came together to study of architecture school at McGill University in Montreal.I just about quit in second year, it was a tough , tough program, and almost applied into the Fine Arts department at another university.But somehow I got myself a tutor who got me through the engineering courses and I ended up continuing my studies in architecture completing 4 year degree going on to getting in license to practice.I'm proud of the fact that I'm an architect for the past 35 or 40 years of my professional career. It has served me well.I also liked teaching a lot and was always in front of students whether it was as a ski school technical director teaching other teachers how to teach or being engaged in universities in both Montreal, Singapore, New York, Philadelphia and most recently teaching a course in cognitive science at the Columbus College of Art and design. Teaching has always been part of what I've liked to do.Teaching is a passion (as well as painting) and no matter where I've been at what phase of my career I've always included teaching in that process. When I came back to New York from a year in Singapore, I didn't land in the big firm that I'd hoped to but in fact I ended up starting in a small firm.In that basement office of a brownstone on 36th street just off of Park Aveneue, Joe Weishar, another merchandising pro by the name of George Homer, an interior designer and I were a four-person office with a big client list. It was an amazing experience and I think it fundamentally changed the way I thought about store design.I spent about 22 years designing stores and as another moment of serendipity crossed my path, or maybe I crossed its path, and I had an opportunity to shift away from retail, still staying in the world of brand experience placemaking, and joined Marriott as a vice president of global design strategies. This was a pretty significant shift and people asked me how does retail affect the hospitality how are you gonna do that because I had never designed a hotel before in my life.but I was confident in my design skills and that I had enough experience in understanding brands and people and making spaces for their interactions that hotel would be like painting with a different palette but I would never forget the rules of how to apply paint to the canvas. And so, for a number of years I was in the hospitality space which I have always loved and yet again, I began to forge a new path.Often when I've had to describe my career to people when they've asked, as they usually do at a party or some event, what do you do? I sort of get stuck and say well I'm I'm not a one trick pony.I have taken to describing myself as a hybrid professional which seems to fit because painting teaching podcasting architecting and working across multiple types of business segments has given me an amazing career with a wealth of different experiences. I suppose you could say that they all fit into the world of design, architecture and placemaking but I've been able to exercise those passions in very different areas.You could say that focusing on one thing and one thing only was not the way I decided to lead my career. What I've really begun to understand that I was spending more time connecting the dots between all of the experiences that I had. My fascinations gave me a broad mindset of multiple influences. I've often seen my job as finding the blank spaces between the notes and deciding how to fill them in.The interesting thing about career path changes are that they're the ones that seem to present the most interesting opportunities for growth. For challenging the way you think about things and for giving you a different point of view. It's also allowed me to think about the idea of collaboration and how to do it well. When working across multiple disciplines you end up having to put a number of different hats on each day. I suppose that is also true of designing multiple stores for different brands.  I was never particularly interested in focusing on one type of retail design versus another.For example, I never really thought that my world would be designing shopping malls or big box retailers or specialty jewelry stores. I've always tried to find myself in an office where my curiosity and creative interests would allow for multiple expressions. I simply found that much more interesting than being singularly focused on one idea. And this it brings me to a fundamental understanding about doing retail design that emerged out of my early years working in New York and that is:…that ultimately, in the end, it's not about me as the designer it's about the product and about the brand and if I can get a little bit of me in there then I feel good about that. I don't have to change the world like I thought at the onset of my career path but that it is often good enough to change a small thing that impacts many people in a small way and perhaps the compounding of those smaller individual experiences ends up creating something great. But if it doesn't, that's OK too.If it changes a single individual and gives them a better experience or allows them to see something a new way and learn , then I'm good with that. Now in the world of advanced technology my passions for living a life in the time of Star Trek are coming to fruition.AI, as well as all of the generative design tools and immersive digital technologies that we are now able to employ in the service of creating great experiences, are beginning to make real some of the things that a number of years ago I was always fantasizing about.This brave new world we are entering into makes a career in brand experience placemaking super exciting.Now, when I take a moment to think about each of these individual areas serendipity forging a path in retail - working the sales floor, thinking about art school versus architecture, teaching my whole life, working in the small firm and having opportunities to shift career paths to major corporations, developing an understanding about what makes good leadership built in trust, authenticity communication yada yada…I end up bumping into an industry colleague at the SHOP Marketplace event a number of months ago. I had known Jean Paul Morresi from the industry though I have to admit we have never had time to sit down and talk. I recognized him at industry events. We would often say hello and we had industry friends and colleagues with whom we collaborated and against whom we often competed.So, when I offered Jean Paul an opportunity to do an interview for the NXTLVL Experiences Design podcast, he eagerly accepted and we sat down to what became more like a fireside chat with a good Scotch in our hands sharing stories about how our careers evolved. And lo and behold, we discovered that in many ways our career paths had aligned with many, I mean many, of the same experiences, values and principles that led us from then to now.Jean-Paul Morresi is the founder and Chief Creative Officer of Autside, a retail focused creative agency in Toronto, Canada. Over 3+ decades, Jean-Paul has worked across 5 continents, run offices in Toronto, Stockholm and Dubai, overseen a Shanghai based creative team, and led projects teams across the Americas and Europe. An Architecture graduate of the University of Toronto, Jean-Paul's unique background weaves marketing, merchandising, design and construction into an interdisciplinary approach where creative, strategic and executional acumen conspire, delivering customer focused, performance driven retail and brand experiences. A regular contributor to industry publications and events, Jean-Paul currently sits on the Retail Touchpoints/design:retail Editorial Advisory Board, the Advisory Board of the retail technology company Virtual Visions, and Curriculum Advisory Committees for Humber College's Interior Design and the Sheridan Colleges's Visual Merchandising Programs. Jean-Paul & the Autside team are currently collaborating on the design of projects spanning the retail spectrum, branded corporate interiors, showroom spaces and a variety of in-store digital marketing and engagement tools.This conversation with John Paul Morresi is a little bit different than the ones I've done in the past. Having met at the SHOP Marketplace tradeshow and decided to put a mic in front of each of us and have a conversation and record it, this talk didn't have a strong thematic orientation like in many of my other discussions. Instead, I sort of let it unfold and what I discovered was a like-minded creative professional with whom I shared many life experiences on a parallel path. It was kind of like getting to know an old friend all over again… ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too. The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

Dan Pfister says "When you winback a customer, their lifetime value more than doubles." Dan is my guest on ep.508 of #TheInquisitor podcast Higher ROI due to significantly lower marketing and sales costs required. This improves overall profitability. More predictable and stable revenue stream from reactivating known customers versus unpredictable new prospects. Increased customer retention and lifetime value as #winbacks are more likely to reorder than one-time buyers. This cultivates a more durable customer base over time. Ability to highly target winback campaigns using past customer data and insights, improving conversion rates versus unfocused prospecting. Lower risk profile since value has already been proven with past customers, unlike acquiring unknown prospects. Contact Dan via linkedin.com/in/danmpfister Website: winbacklabs.com (Company) Email: dan@winbacklabs.com -- Looking to gain an outside perspective on your sales approach? Take my quick 10-minute Sales Strategy Audit to receive personalised insights and recommendations. You can grab a free 30 minutes in my calendar for a detailed debrief once you complete it. I'll give you my analysis and we'll look at the unintended effects of your current sales strategies through an unbiased lens. You'll discover new opportunities and blindspots. Increase conversion rates now Grow pipeline faster Land bigger deals Shorten the sales cycle Beat quotas sustainably https://mailchi.mp/laughs-last.com/satp.   

Vikki Brown is the founder of V.A. Brown Consulting with 30 years of experience crossing different paths in our busy world. As a retired Naval Officer she understands the nuances of federal government management (and hence, the red tape). As a retired public servant, she has held front-line, supervisory, and managerial positions. She not only understands how cities work, she understands them from the bottom up.  Vikki's non-government experience includes retail, service, and manufacturing industries as well as Higher Education. Vikki's coming out/faith journey is unique to her family experiences and her own tenacity. In management and in her own personal life, Vikki lives by three rules: Know yourself, Know your people, Create a healthy relationship. Vikki's viewpoints on religion and spirituality are spot on. She emphasizes community, belonging, and just being a good citizen. Connect with Vikki Victoria (Vikki)'s Profile linkedin.com/in/victoriabrownsanjose Website vabrownconsulting.com (Company) Email vabrown@vabrownconsulting.com Twitter brnconsult

Suzie Betts is an entrepreneur known for her remarkable journey as the founder of Boob Armour. A life-changing moment occurred in her late 40s when she experienced a sports-related breast trauma. This pivotal event, combined with her two active daughters, ignited her determination to ensure that no young female athlete would endure a similar fate. Her mission to safeguard breast health and introduce a ground-breaking market for breast protection led to the creation of Boob Armour. Designed by women for women, Boob Armour emerged as an innovative solution meticulously crafted to provide confidence not only in sports but also in various industries where breast protection is paramount. From trades and mining to frontline work and defence and military roles, countless women have been exposed to potential risks without the protective measures they deserve. Boob Armour's breast encapsulation impact-absorbing inserts effectively shield against immediate and long-term breast trauma, reflecting Suzie's unwavering commitment to promoting breast health and safety across different spheres of life. In this interview we explore; The beginning of Suzie's entrepreneurial journey resulting from a health scare (1:23) What medical research had been done on breast trauma? (3.43) The challenge of a start up with a radical new product. (9:59) The latest feedback from athletes as well from fontline workers such as police and health professionals. (15:07) How Boob Armour helps keep girls in sport for longer. (15.30) How AI helps get a perfect fit online? (16:48) The role to be played by insurance companies and sporting associations. (25.34) And so much more! You can connect with Suzie Betts and learn more about Boob Armour at linkedin.com/in/suzie-betts-4065b81b1 Website • boobarmour.com.au (Company) Email : info@boobarmour.com.au Instagram: @boobarmour

Suzie Betts is an entrepreneur known for her remarkable journey as the founder of Boob Armour. A life-changing moment occurred in her late 40s when she experienced a sports-related breast trauma. This pivotal event, combined with her two active daughters, ignited her determination to ensure that no young female athlete would endure a similar fate. Her mission to safeguard breast health and introduce a ground-breaking market for breast protection led to the creation of Boob Armour. Designed by women for women, Boob Armour emerged as an innovative solution meticulously crafted to provide confidence not only in sports but also in various industries where breast protection is paramount. From trades and mining to frontline work and defence and military roles, countless women have been exposed to potential risks without the protective measures they deserve. Boob Armour's breast encapsulation impact-absorbing inserts effectively shield against immediate and long-term breast trauma, reflecting Suzie's unwavering commitment to promoting breast health and safety across different spheres of life. In this interview we explore; The beginning of Suzie's entrepreneurial journey resulting from a health scare (1:23) What medical research had been done on breast trauma? (3.43) The challenge of a start up with a radical new product. (9:59) The latest feedback from athletes as well from fontline workers such as police and health professionals. (15:07) How Boob Armour helps keep girls in sport for longer. (15.30) How AI helps get a perfect fit online? (16:48) The role to be played by insurance companies and sporting associations. (25.34) And so much more! You can connect with Suzie Betts and learn more about Boob Armour at linkedin.com/in/suzie-betts-4065b81b1 Website • boobarmour.com.au (Company) Email : info@boobarmour.com.au Instagram: @boobarmour

ABOUT MARTIN KINGDON:Martin's Profile: linkedin.com/in/martin-kingdon-121b693Websites:popai.co.uk/sustainability/ (Company)popai.co.uk (Company)Email: martin@popai.co.ukBIO:Martin has been involved with the display industry for twenty five years as a volunteer, board member and for twenty years Director geneneralHe has been responsible for Insight since 2010, Sustainability since 2019 and has defined POPAI's offer including setting up the Sustainability council representing all sectors of the industry, the POPAI Sustainability Standard for corporate accreditation and the Sustain® global eco-design indicator tool now widely used in the UK and overseas.He has spoken extensively around the world on many aspects of the display market, sustainability and shopper insight. SHOW INTRO: Welcome to the NXTLVL Experience Design podcast. Over our 4 seasons we have focused on “Dialogues on DATA: Design Architecture, Technology and the Arts”. NXTLVL features provocateurs for whom disruption and transformation are a way of engaging in work and play every day.They include leading scientists, artists, musicians, architects, entertainers and story tellers whose research, exploration and built work brings new understanding of the impact and relevance of place-making to the world. On the show, we focus on what's now and what's next.On this episode we talk with Martin Kingdon Insight and Sustainability Director of POPAI UK and Ireland about the impact that retail stores, and all of their merchandising units and displays, have of on the environment.First though, a few thoughts on retail, building sustainably and the carbon footprint of stores… *         *         *         *         *         *         *On your last shopping trip, to any retailer, what do you remember most?Was it the crowd or the sales associates?That you could, or couldn't, find what you were looking for?If you were walking the aisle of your favorite grocer, you might recall the product displays, how fantastically the apples were built into a pyramid, the water being misted across the fresh produce crisp keeping it crisp.  The meat counters or the smell of bread being baked.You might have even thought, why on earth they keep putting the milk at the far back corner, but then you'd probably be savvy enough to know that's a ploy to exposed you to as much merchandise as they can as you go on your dairy search and rescue mission.If you were shopping your favorite apparel store you might noticed that the mannequins were decked out in new outfits, that some new colorful tops were on the table just after you entered or that those big tables always seemed to be a constant state of disarray with sales associates busying over them putting things in neat stacks to be upended by customers a moment later.You might notice signage, or the lack of it, when you are trying to find something. You might remark about the lighting, paint colors, a pattern on the floor and perhaps some architectural element.Chances are, that you probably don't recall, in any detail, the things the stuff was sitting on, hanging from or enclosed in. Those things often slip into the background, receding away from your conscious awareness. And that would also be by design.My first boss in the retail world at New Vision Studios in New York, the late Joe Weishar, would remind be that the merchandise was the star of the show and all the rest of what was in the store were merely supporting actors or scenery. Merchandise was king, or queen, or maybe prince or princess. And, all of that scenery, all of those supporting actors come at a cost. The architecture, store fixtures hanging racks, shelving, displays, refrigerated cases, signage, coat hooks in fitting rooms along with the chairs or benches, floor tiles, wallcoverings, lighting, checkout counters and cash registers…all of it…comes at a cost.Not just the cost of designing, prototyping, manufacturing, shipping, installing, repairing or replacing in terms of dollars, but the cost of what all of it adds to our world in terms of carbon.The amount of carbon generated and released into the environment from the making of that store you love to shop in, is staggering. The built environment in general is a major contributor of greenhouse gas emissions and therefore a major contributor to the global climate crisis. By some reports, the built environment generates 40% of annual global CO2 emissions. Of those total emissions, building operations are responsible for 27% annually, while building and infrastructure materials and construction (typically referred to as embodied carbon) are responsible for an additional 13% annually.So, when you amble around in your favorite retailer, look again, beyond the stuff, at the environment, and all of those supporting actors, and try to imagine how much embodied carbon is in that one store. Every element that allows you to shop for all the stuff you remove from the store, stays in the store and has contributed to the global climate crises.According to Architecture2030.org, the global building stock is set to double by 2060.And they say, “To accommodate the largest wave of building growth in human history, from 2020 to 2060, we expect to add about 2.6 trillion ft2(240 billion m2) of new floor area to the global building stock,the equivalent of adding an entire New York City to the world, every month, for 40 years.”Now… if you have ever been to New York, think about how many stores are in that city. Manhattan and the surrounding boroughs of Staten Island, the Bronx, Queens and Brooklyn have a combined area of approximately 370 million square feet of retail stores. (https://www.statista.com/statistics/1011185/total-retail-space-nyc-by-borough/)According to the New York State Comptroller - “Before the pandemic, the retail sector in New York City accounted for32,600 establishments, 344,600 private sector jobs and $16 billion in total wages in 2019. Dec 31, 2020”I'm not sure if you apply the “adding the equivalent of a New York City to the world every month for 40 years…” in terms of buildings, that it follows thatyou are also adding 370 million square feet of retail space to the world every month. I'd like someone to do that math…but …See the thing here? Retail is a huge component of the global building footprint and major contributor to the climate issue. And your favorite retailer doesn't, in most case, have one store. They may have hundreds or maybe even thousands. Where does all the stuff in stores come from? Does it arrive in your local grocer or fashion store, sustainably sourced, manufactured and shipped?How is all of it packaged?What happens to all of those displays, shelving units, hanging racks and refrigerated cases when the retailer goes out of business or renovates every handful of years?And what about all of the product that fills the shelves of retail stores? What is their impact on the environment in the total amount of CO2 that the store is responsible for producing every year?Now… to be fair, according to Barron's, of the top 100 most sustainable companies in the US right now, there are some retailers who have found themselves on the list. Namely, # 7 Best Buy (Richfield, Minn.), # 21 Walmart (Bentonville, Ark.), # 27 Kroger (Cincinnati), # 30 Lowe's (Mooresville, N.C.), # 49 Williams-Sonoma (San Francisco), # 67 Target (Minneapolis).And… we can't forget about companies like Patagonia whose commitment to saving the planet has been going on for years before it became either cool or politically correct to do so. They just do it because, well… it's the right thing to do and designing something, manufacturing it and putting it out there into the world in the thousands should be done with some accountability for its long-range impact on the global ecology. And this is where my guest Martin Kingdon comes into retail's sustainability story.Martin has been involved with the display industry for twenty-five years as a volunteer and board member. He is an expert in Shopper Behaviour research, particularly shopper engagement with retail store displays or layouts. Martins has been the Director General of POPAI leading the UK division of the global trade association for companies involved in the Point of Purchase advertising market. POPAI's members are drawn from retailers, brands, agencies, POP suppliers, installation companies and other support services.Today he is the Insights and Sustainability Director for POPAI UK and Ireland. He has been responsible for Insight since 2010, Sustainability since 2019 and has defined POPAI's offer including setting up the Sustainability council representing all sectors of the industry, the POPAI Sustainability Standard for corporate accreditation and something called Sustain® a global eco-design indicator tool now widely used in the UK and overseas.I was able to speak with Martin Kingdon at the SHOP Marketplace event in Austin Texas about the impact of building store environments and somethings to consider curtailing retail's effect on the global climate crisis. ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com. ************************************************************************************************************************************The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

My guest is the maverick academic, neuroscientist, behavioural psychologist and polymath Jordan Bridger. If you don't know his work you are in for a treat and a few uncomfortable wriggles in your seat. We discuss the challenges of change and uncertainty in business and society.    We explore how self-limiting mindsets and internal chatter code individuals based on the past, rather than inherent human nature. Reimagining uncertainty as opportunity and reframing change activates positive potential within us. Emotions shape our reality more than inherent biases, so recognising how they limit us expands possibilities. True power lies within oneself and by distributing it through communities.   Technology should be seen as extending human capacities rather than threatening them. Social change emerges from the bottom-up through heterogeneous communities modelling alternatives from within.   Asking the right questions reveals growth potentials that shift mindsets and behaviours, harnessing internal resources for adaptive growth.   Listen 2 or 3 times if you want all the goodies from this episode. Contact Jordan via linkedin.com/in/jordanbridger58   Websites: bit.ly/3hny6Lq (Company) bit.ly/387BkwN (Company) Email: thejourneyalive@gmail.com Twitter: atravelersnote -- Am I the coach you need or the one you want? I'm here to ask you the questions you've been avoiding. If you're prepared to face your own barriers, I'll be there, guiding you to step out of your own way. Ask me your most pressing question about sales. It's free and no pressure to buy either now or in the future.  https://calendly.com/marcuscauchi  

My guest is Brent Keltner, CEO of Winalytics. We dig deep into the impacts of self centred selling, we delve into the need to ask yourself better questions and reflect on the ripple effects of our decisions, our actions and how we think about our customer. This is not going to be a pretty episode as there are several moments where we hold up the ugly mirror. Buckle up. So much value packed into one show. Bring a means to make notes. Book recommendations: Brent Keltner - "The Revenue Acceleration Playbook" Todd Capone - "The Transparency Sale" Marcus Sheridan - "They Ask, You Answer" Carol Mahoney - "Buyer First" Charles H Green - "Trust-Based Selling" Andy Paul - "Sell without Selling Out" Bob Moesta - "Demand-Side Sales" Smibert, Maloney, Clulow - "The Wentworth Prospect"  Connect with Brent Keltner via email at bekeltner@winnalytics.com  Contact Brent via linkedin.com/in/bkeltner Website: winalytics.com/ (Company) Email: bkeltner@winalytics.com - - Book 15 minutes to explore if coaching with me is a good fit for you or if you're familiar with my work and you prefer to dive straight in, we will help you develop your plan for making sure you succeed and enjoy life in the process - https://calendly.com/marcuscauchi   Work to live, don't live to work!

Welcome to Episode 1360 on Italian Wine Podcast, today on Masterclass US Wine Market With Juliana Colangelo she will be interviewing Matthew Kaner. More About today's guest: Fermented grape juice has allowed me to have a voice within an industry full of characters and strong personalities. I quite enjoy how things smell and taste. In fact, as a kid I wouldn't eat anything until I smelled it first. Now a 14+ year veteran of the wine world, my humble wine career began at the Wine Cask Wine Store in Santa Barbara, California where I also grew up. Moving to Los Angeles in 2006 brought an opportunity to work at Silverlake Wine, where I worked my way up from holiday help to the manager. In 2009, my close friend Dustin Lancaster came to him with an idea…”I want to open a wine bar and I'll only do it if you'll do it with me.” The only acceptable response: “you tell me when and where.” In July of 2010, Los Feliz's Bar Covell opened with a new spin on wine…ditch the traditional wine list and use your words. Bar Covell has a program of over 150 wines by the glass and the staff instead start a conversation/interaction with each guest to gage what they are in the mood for at that moment. This was just the beginning... I was graciously was named one of the Sommeliers of the Year by Food & Wine Magazine in 2013. In early 2015 with Lancaster and new partner David Gibbs, the trio opened Augustine Wine Bar in Sherman Oaks. Augustine has been named Best Wine Bar in American by Food & Wine Magazine and gets critical acclaim for its Vintage Collection of wines that it makes available by the glass and by the bottle on their in-house chalk boards nightly. In August of 2019 Wine Enthusiast Magazine named me to the 40 Under 40 Tastemakers list for 2019! To learn more visit: linkedin.com/in/matthewjkaner Website: willtravelforwine.com/ (Company) Email: matthewjkaner@gmail.com Twitter: matthewjkaner More about Juliana Colangelo: Juliana Colangelo is a Vice President at Colangelo & Partners, the leading wine and spirits communications agency in the U.S. Juliana joined Colangelo & Partners in 2013 with previous experience in events, hospitality, and nonprofit development. During her tenure at C&P, Juliana has led the development of the California office, growing the agency's domestic presence to a dedicated office of 13 people with representation of leading wine companies such as Jackson Family Wines, Far Niente, Charles Krug Winery, Foley Family Wines and more. Juliana has completed her WSET Level 3 and her eMBA in Wine Business with Sonoma State University, allowing her to bring a strategic and sales-oriented approach to communications strategy for the agency. In 2021, Juliana was named one of PR News' Top Women in PR in the “Rising Stars” category. In 2022 Juliana became a Vinitaly International Academy Italian Wine Ambassador. To learn more visit: Instagram: www.instagram.com/julezcolang/ Facebook: www.facebook.com/jules.colangelo/ Twitter: twitter.com/JulezColang LinkedIn: www.linkedin.com/in/juliana-colan…lo-mba-04345539/ Instagram: www.instagram.com/colangelopr/ Facebook: www.facebook.com/ColangeloPR Twitter: twitter.com/ColangeloPR LinkedIn: www.linkedin.com/company/colangel…public-relations Let's keep in touch! Follow us on our social media channels: Instagram @italianwinepodcast Facebook @ItalianWinePodcast Twitter @itawinepodcast Tiktok @MammaJumboShrimp LinkedIn @ItalianWinePodcast If you feel like helping us, donate here www.italianwinepodcast.com/donate-to-show/ Until next time, Cin Cin!

Dr Carolina Billings discusses entrepreneurship and building successful ecosystems. We explore the power of leveraging ecosystems, the importance of self-care and emotional independence, the need for diversity of thought and experience, and dig deep into these topics. Carolina also shares insights into her membership-based business model, which offers different tiers of investment and trust, and explores how to create momentum for a community with a common purpose. This is of specific interest to me as around 100 of my closest friends have built an ecosystem of go-to-market experts who work as a cooperative.  Whether you're an entrepreneur or someone looking to build a successful ecosystem, this episode offers valuable insights and actionable tips for achieving success. Contact Caroline on linkedin.com/in/carolinabillings Website;powerfulwomentoday.com (Company) Email: info@powerfulwomentoday.com Twitter; carolina_CHRP -- Are you considering how to take your career up several notches? Let's chat about coaching and training. No pressure, just an honest conversation about what you want from life and how you can accomplish it all without selling your soul or selling out - book a free 15 minute call to establish is I'm what you're looking for to help you - https://calendly.com/marcuscauchi/  

Julia Nimchimski is the brains and execution behind the #GTMGames. She partnered with Justin Michael to produce what are the world's first gladiatorial games between sales and marketing to foster cross pollination of ideas, alignment and the application of the best behaviours by some of the biggest names in tech sales whose job it is to coach the contestants, then judge and disqualify.  Julia and I talk about the way #Events are changing, how technology is equipping us to do things in ways that were never possible before. This is a glimpse around the corner. Julia is coauthor of Reinventing Virtual Events, very smart marketer and a serial getter of things done. Watch her. A name to watch today and the future. Level headed, smart, commercial, driven, organised and a rare eye and the patience to develop  unmet demand. Contact Julia on linkedin.com/in/julia-nimchinski Website: hypcccycl.com (Company) Email: julia.nimchinski@hypcccycl.com Twitter: JNimchinski -- Considering a coach? Want one who helps you get results you want confidently, fast and keep getting them?  https://calendly.com/marcuscauchi/  

Laura Ashley-Timms is coauthor of The Answer is a Question. She and her husband and business partner Dominic, have been running Notion, a management performance improvement firm for over 20 years. They have served executives and managers as coaches and facilitators, brokering highly charged industrial negotiations, turning around failing leadership team and latterly focusing on equipping middle managers to shift their management from command and control to an operational coaching™ management style. Notion is now capable of changing the behaviour of thousands of managers simultaneously and a London School of Economics study conducted in conjunction with BEIS (UK Gov, Business, Enterprise, Industry and Strategy) showed that this shift in management behaviour delivered an average ROI of a 74x (7400%). Laura and I discuss the power of the right question and accountability to transform performance and improve lives. Powerful stuff and definitely get the book. Highly recommended. Contact Laura on linkedin.com/in/laura-ashley-timms Websites STARmanager.global (Company) Email: hello@starmanager.global.co.uk Twitter: STARmanager_HQ Link to The Answer is a Question by Laura and Dominic Ashley-Timms: https://amzn.to/3E5NPM4 ************************************************************************************* If you reckon I might be the person to help you, let's jump on a call to find out - https://calendly.com/marcuscauchi/let-s-explore-coaching-training ************************************************************************************* Maximise your enterprise sales impact with my Successful Selling class on 21st Feb 2023. Just for principled, results driven, growth oriented sales leaders & professionals. Success in real world high ticket/high stakes sales. Email me now for details: marcus@laughs-last.com  *************************************************************************************

Kate Laine-Toner is #neurodivergent. She spent 30 years hiding in plain sight as a marketing professional rising to the level of Marketing Director. Inside she was having to be who she wasn't on the outside to hide her condition, her gift. In part it made her good at what she did. But she didn't much like to socialise and party with the troops. It's not that she's antisocial but noisy places and lots of people are not how she relaxes or does her best thinking. Be clear about what you need and leave her get on with it. Odds are you know many neurodivergent people, perhaps you write them off because they lack the verve of their more dynamic, socially lubricated, extraverted colleagues. Perhaps you don't hear their suggestions because they haven't found their voice. What a waste of perfectly good talent. Listening to those who make the most noise over those who say the thing you need to hear. Contact Kate via linkedin.com/in/katelainetoner Websites theautismtrainingcompany.com/ (Company) wdiscourse.com/the-masterclass-intro/ (Company) Email: kate@theautismtrainingcompany.com Twitter: Kate_LT

ABOUT RICHARD LEMS:Richard's LinkedInProfile: linkedin.com/in/richard-lems-4235082aWebsite: rituals.com (Company)Email: richard.lems@rituals.comSHOW INTROAbout 12 years ago, I was visiting Amsterdam and spent days wandering the city, eating stroop waffles, pancakes, drinking coffee and shopping along the Kalverstraat. The Kalverstraat is one of the main shopping streets in the city center of Amsterdam. It's more like an outdoor pedestrian mall jammed with the retail stores of well-known international and home-grown Dutch brands as well as independent retailers.My preferred approach to exploring an unknown city is generally given to wander about, sometimes down alleys, looking through fences or over walls into hidden courtyards. It's mostly about discovery. Looking for things that other tourists may not find and connecting to the local nature of a place.I remember coming to a corner and an open door invited me into a store I was unfamiliar with. Crossing the threshold, I stepped away from the rush of the crowd and entered into to another world. It looked homey. Warm and cozy.Perimeter wall units were illuminated with colorful frames, each identifying a specific category of merchandise. And…it smelled great!I didn't know the Rituals brand but my first experience, 12 plus years ago, is easy to recall with a vivid sensory-based memory.I liked the store's name, since I have had a fascination with the idea of rituals, what they mean, how they are enacted, whether participating directly in them versus being an observer had any effect on their relevance. I spent the next half hour sampling fragrances, learning about ancient rituals upon which the products were based, the products' ingredients and how they had an effect on our body and mind.And of course, I bought bags of products home. The smell of spray bottles that stayed in a bathroom drawer for a while after they were emptied, brought me back to the street corner, the city of Amsterdam, the food and the friends I met while there. From a neuroscientific point to view, scent is deeply connected to memories. Scents can quickly affect mood. That's why realtors suggest that baking cookies or bread when you are about to show your home is a good thing; because it activates emotions and nostalgic memories that make people feel more relaxed and draw a connection to a sense of comfort and security. These are all good feelings to engender when trying to sell your home. It's an interesting connection – the body and the home. More interesting still that a company like Rituals has made the connection between the body, the home and cosmetics. And in doing so, they have tapped into the basic idea that good retailing isn't just about the products, or services, but in the end about emotions.“If you can get to the emotions,” says Richard Lems, the Director of Format and Design for Rituals, you create fans rather than just customers. While everyone else was following the ‘pile ‘em high and watch ‘em fly' mentality to retailing years ago, Rituals was working to sell emotion. Engendering feelings that were attached to ancient stories, the practices of ayruveda, or a hammam, or the rituals of Sakura have become the experiential foundation for Rituals stores. Behind every product there is a deeper meaning, a deeper story based on ancient traditions and they are made contemporary with Western technologies. For Lems, there is no disconnect between the home and the body. You know that expression ‘Home is where your heart is”? Well, for Rituals, home, body, heart, soul are all connected. They are in a reciprocal feedback loop, interconnected and interdependent. One influences the other.Like with my strategy of discovering a city, Rituals believes that the discovery process leads customer experiences in their stores. It may start from the street, lead to a cup of tea and hand washing to exploring their assortment. Richard Lems explains that Rituals “innovation is on a very high level.” They are constantly innovating with new products and experiences like meditation chambers in their new flagship store in Amsterdam - built 100 meters away from the store I stumbled upon years ago.And while the Rituals brand has a robust social platform on on-line store that fulfills orders all over the world, Lems believes that the only way to really feel them, smell them, and touch them is in store. The Rituals store is the nexus of ancient stories and practices, products and people. It is the physical touchpoint where product presentation and the hospitality of store associates brings the narratives to life. ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com. ************************************************************************************************************************************The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.  

"Take action in December before you close the books for the year", says Dan Goodman, founder of #TruCommish. Dan's a man on a mission - to make salespeople's pay transparent and fair and help employers attract and retain their top sales talent. Imagine a brand that could say that all commissions are subject to independent verification that they are complete, paid on time and fair. What effect would that have on attracting and keeping top talent? Dan offers this for free for now for salespeople so if you want to be certain you are being paid what you are owed, and if you feel you aren't ... to be able to evidence your case unequivocally and irrefutably. He's built an algorithm he claims can decipher any compensation plan and push out accurate commission statements If you earned it, you should be paid. If you didn't it helps to know why so you don't make the same mistakes again. If your contract is 36 pages long or you have a 12 page dress code, odds are you compensation plan looks like a PhD thesis in astrophysics ... call Dan! If you believe you've been stiffed, or you landed a mega deal and now you think your CFO is going to reduce what you're owed  through clawbacks, moving the goal posts or other shenanigans, have a listen. Dan points you towards some great big fat clues that you might have a problem with #nonpayment #underpayment #wrongpayment of #commissions. Contact Dan via linkedin.com/in/daniel-goodman2001 Website: trucommish.com (Company) Email: dgoodman@trucommish.com -- Contact marcus@laughs-last.com if you'd like to be a guest or if you want to explore how working with me could propel your career and your team to predictably better results https://calendly.com/marcuscauchi/let-s-explore-coaching-training 

Dr Jim Kanichirayil helps build elite teams. We have a very robust conversation about the lies and biases that are costing investors their returns, sellers their dignity and customers their outcomes. We explore the power of having a range of diverse thinkers looking deeply at a problem.  If you listened to our earlier episode with Bob Moesta on innovation there is a beautiful tie in there too. Jim can be contacted on Linkedin via linkedin.com/in/drjimk Websites: cascadingleadership.com (Company) cascadingleadership.buzzsprout.com (Company) circaworks.com (Company) Email: jim@cascadingleadership.com -- Let's explore training or coaching together. https://calendly.com/marcuscauchi/let-s-explore-coaching-training Fancy Being A Guest? If you've got strong opinions about how we can improve the sales profession, customers' experience, or improve the potential to help make the future of sales do important, meaningful work that engages and satisfies  ... marcus@laughs-last.com 

This week we feature an interview with Indus Khaitan, Founder & CEO at Quolum. A few of the topics covered include:  Why do organizations need help in consuming SaaS at scale efficiently? How can looking carefully at how you are using Saas save organizations tons of money?  How can organizations refocus on delivering value rather than on overhead? What does it take to take a vision and make it a going concern, more than once? Indus Khaitan is the founder of Quolum. Quolum helps companies manage their SaaS spend. He started Bitzer Mobile, a mobile security startup that Oracle acquired. Earlier, he led growth at Chargebee. He lives in the San Francisco Bay Area.  Indus' Profile: linkedin.com/in/khaitan Websites: angel.co/1ndus (AngelList Profile) quolum.com (Company) Email: khaitan@gmail.com Twitter: 1ndus  Podcast: Chief Future Officer  Re-read Saturday News This week we reread Chapter 11 of Coaching Agile Teams by Lyssa Adkins (SPaMCAST Amazon affiliate link https://amzn.to/38G0ZD3). Chapter 11, Agile Coach Failure, Recovery, and Success Modes, begins Part 3 of Coaching Agile Teams. Part 3  titled “ Getting More for Yourself.” Chapter 11 hits the topic of failure head-on, sharing both failure and success modes. Anyone that has been in the business of agile coach (coach, Scrum Master, manager, or others) for more than a few years and has pushed the boundaries of culture will have failures on their CV. Coaching is hard, training and continuous learning are important but not enough. A coach without experience is a trainee. A wide range of experience, which opens the door to successes and failures, is a learning opportunity that classes and webinars can't deliver. Remember to buy a copy of  Coaching Agile Teams by Lyssa Adkins (SPaMCAST Amazon affiliate line https://amzn.to/38G0ZD3) and read along! Logistics Note:  We will combine the discussion of the last two chapters in this book and then follow that with a recap before starting. Extraordinarily Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond (Amazon Associate Link – buy your copy soon and start reading). Buy a copy now and start reading.  Previous Installments Week 1: Logistics and Introduction - https://bit.ly/3A1aNTe  Week 2: Will I Be A Good Coach - https://bit.ly/3nzDAHg  Week 3: Expect High Performance - https://bit.ly/3Rl4fFf  Week 4: Master Yourself - https://bit.ly/3zL8t2n  Week 5: Let Your Style Change - https://bit.ly/3Q8zHWa  Week 6: Coach as Coach-Mentor - https://bit.ly/3QLcSIi  Week 7: Coach as Facilitator - https://bit.ly/3AaP5KY  Week 8: Coach As Teacher - https://bit.ly/3AURGdL  Week 9: Coach As Problem Solver - https://bit.ly/3C06Gr7  Week 10: Coach As Conflict Navigator - https://bit.ly/3R6tmuc  Week 11: Coach As Collaboration Conductor - https://bit.ly/3fXoHOs  Week 12 Agile Coach Failure, Recovery, and Success Modes -  https://bit.ly/3T0FluQ    A quick advertisement: Controlling work entry requires preparation and knowledge building to establish a path to control work entry (magic wands are normally not available), which is why Jeremy Willets and I have developed a work entry workshop. We recently delivered the workshop at the 2022 Path to Agility in Columbus, OH to rave reviews. Interested? Email us at tcagley@tomcagley.com or willetsjm@gmail.com Next SPaMCAST  In SPaMCAST 725 we delve deeper into the concept of neglected WIP highlighting the calculation and a quick case study'ette so you can see the concept in action. We will also have a visit from Jeremy Berriault from the QA Corner.

Michael F Schein says, "Hype can be used for good or evil. I got curious to understand how great influencers, historical demagogues, cult leaders, Rap promoters and band managers can influence so many people to do what they want them to do, because I figured if you could harness that ...!" Mike is CEO of MicroFameMedia, an agency delivering hype strategies for fast growth companies with ambitious founders who want to bootstrap fast so they can fund the next phase of their business. MicroFameMedia's research has identified 12 hype strategies that have proven themselves to work repeatedly and any business can apply if they are willing to get uncomfortable, put in the hard work and be courageous enough to handle the polarising effect some of the strategies might have. And before you throw hype away as destructive, consider the value to you of your hype marketing self-disqualifying non-buyers and non-prospects without you ever wasting a moment's effort on them. Better still, how about have your rivals and detractors become your best marketing channels. Buckle up. This is one helluva ride. Contact Mike linkedin.com/in/michaelfrancisschein Website: MicroFameMedia.com (Company) Email: mfs@microfamemedia.com Twitter: MichaelSchein1 -- If you want to discover the vital selling behaviours of the most successful salespeople in your industry and learn to apply them in your sales, DM me on LinkedIn or email marcus@laughs-last.com

Super Star in The Supply Chain/Logistics Space ~ Charlie Saffro On this episode I had the pleasure to spend some time with the lovely, smart, resourceful, and inspirational heart-minded leader Charlie Saffro. She is the founder of CS recruiting - 11 years strong! If you are someone working in the supplychain and logistics community and experiencing some burnout signs, but wanna try something new within this industry, I would encourage you to connect with Charlie and her team to explore possibilities that may be a better fit for your wellbeing in the workplace. We talked about the importance of surveys in the workplace, what to keep a pulse on if you are a leader, why it's important to stay connected in a virtual or hybrid workspace, and how she continues to explore innovative ways to help her team feel valued and engaged contributors for their collective personal and professional success. Charlie exemplifies what it looks like to live life to the fullest while making time to prioritize self care! AND she champions her team to do the same. Thank you, Charlie, for the informative conversation and for supporting wellness in your company! Contact Information Charlie Saffro: Recruiter by Trade | Connecter by Heart | Female Founder of CS Recruiting | TOP Supply Chain, Logistics and Recruitment Firm | Who can we connect you with today? | INC. "Best Workplace 2022" | LinkedIn: https://www.linkedin.com/in/charliesaffro/ Website: cs-recruiting.com (Company) Email: charlie@cs-recruiting.com Twitter: CSRecruitingLLC Rhonda Bompensa-Zimmerman: r.bompensa.46@gmail.com The pod, worklife 360: worklife360podcast@gmail.com

"Dysfunction is often a product of how you treat your people", says Chris Blackwell. We talk #Ethics #Values and #Purpose. We ask what are the causes of high performance? And what are the fundamental attribution errors that lead to blindspots and unintended consequences? Growing slowly is OK, stagnating isn't. If you treat your people like children they'll act like children. Treat adults like adults. Create the conditions so they think for themselves, take responsibility, cooperate and share.   The deep dive on ethics in sales and management is the first of many we will be exploring on the topic. Please can you refer me to possible guests ... If you rate any authors, academics or commentators on the subject of #SalesEthics #BusinessEthics #ManagementEthics #HiringEthics please can you put us together Contact Chris on linkedin.com/in/chrismblackwell Website: plpconsult.co.uk (Company) Email: chris@plpconsult.co.uk Twitter: ChrisPLP1 -- Contact me on marcus@laughs-last.com  If you are looking for a coach who will not let you get away with excuses, backsliding or blaming, and will focus on helping you meet then exceed what you consider possible. I am taking on 2-3 new coaching clients. If you want to explore what you can expect to accomplish with help book a call with me for a no pressure, no obligation chat - https://calendly.com/marcuscauchi/let-s-explore-training-or-coaching  

In this episode, we will discuss the taxes option with Lance Belline. Lance is a CFP, ChFC, and Financial Advisor. He helps people to reach their retirement goals and financial knowledge incensement. So, join us in this episode of Talking Money and Faith. Contact Info R. Lance's Profile linkedin.com/in/lancebelline Website LHFinancial.net (Company) Email lance@lhfinacncial.net --- Send in a voice message: https://anchor.fm/regina-dyer/message Support this podcast: https://anchor.fm/regina-dyer/support

"If you look after your customers you can almost eliminate  unintended churn, win customers for life and drive net revenue retention", says Markus Rentsch, founder of Remark-able and a lonely voice of sanity, advocating relentlessly for the customer. Cost of customer acquisition has risen by 60-75% in the past few years. Investors are focusing on profitable companies. Profit from expansion is 1150% compared with new accounts generating 18% and upsells 170%. The economics of putting your customer at the heart of everything you do is multiples more profitable than the way 3 generations of leaders have led! If you don't follow Markus's LinkedIn content, make sure you do. Every post I've read from him is intelligent, well crafted and real world practical. No fluff, no faff and no lies to peddle a book or a methodology. Just down to earth, human, compassionate content that is instantly relatable. We discuss good #CustomerSuccess & #CustomerExperience and the positive impact in will have on top and bottom line, retention, customer churn, employee engagement ... I could go on, but instead just listen to what he has to say. linkedin.com/in/markus-rentsch-customer-value-led-growth-for-saas Websites:  remark-able.at/ (Company) saaselerate.com/ (Company) Email: markus.rentsch@remark-able.at -- DM me to get a copy of Markus' excellent Customer Value Led Growth primer, or email marcus@laughs-last.com if you are the owner or CEO of a technology company with a goal of generating annual recurring revenue in excess of $20M.   Right now, I'm helping companies just like yours achieve real, sustainable hypergrowth with highly engaged and productive employees…and clients who stick with them year after year.   If you're up for a brief conversation, I'm happy to share with you some ideas and strategies that can help you achieve the same.

Summary Keywordsorganisation, people, tps, books, management, Shingo, called, problem, kaizen, company, create, lean, business,  understand, productivity, direct observation, manufacturingIntroduction Welcome to Episode 59 of the enterprise excellence podcast. It is such a pleasure to have Mr Bruce Hamilton back on the show with us today. Bruce has created some of the most engaging knowledge transferring content I've ever come across in Lean, one of those being Toast Kaizen. In this episode, we chat about the importance of thinking longer-term and bigger picture and supporting the journey with visionary leadership. I encourage you to listen to episode 58 before this one if you haven't already. Let's get into the episode. We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.FREE DownloadGo to enterpriseexcellencepodcast.com/downloads to download an Enterprise Excellence Big Picture map which will allow you to analyse your organisations systems in line with your longer term vision, meaningful goals, culture and customers.  Two Minute Tip06:17min Well, there's a quote from Eli Goldratt, "think globally and act locally", that is always on my mind. If you kind of look at that time frame, we arbitrarily have divided a continuum into buckets, you know, seconds, minutes, hours, weeks, months, and so on. And somewhere, there's this long-term view, and that's distant. So, where do we focus? We're right here in the present. We're always focusing on the present. What are we doing today? And yeah, it's out there somewhere. So, our actions are never, or not often enough, based upon that big picture. And I think we would all be better off if we were doing that. We wouldn't be having these awful news stories about the environment. And, you know, those worries if we were thinking out in the future, but then, you know, doing something about it every day. So, everybody every day, that's the slogan of our organisation. We've got to; you've got to do something every day. And you'll learn that way.Links Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email bjeavons@iqi.com.au. Our website is www.bradjeavons.com.Bruce's LinkedIn profile:linkedin.com/in/bruce-hamilton-a09a4616Websites: oldleandude.org  (Blog), gbmp.org  (Company), neshingoprize.org  (Company)Email: pokayoke@comcast.net What next?1.     Watch our 2 min tip: Common Goal with Rugby and subscribe to our YouTube channel.2.     Listen to the Enterprise Excellence Podcast,  #31Theory of Constraint Innovation and Optimising Outcomes with Lewis Trigger.3.     Join our membership page to access free planning resources.

In today's episode, we have Stephanie Kizy and her partner Gabriel Wierzbicki with Pro Mortgage Funding Pro Mortgage Funding is a full service Mortgage Broker. We assist our clients with mortgage refinancing, whether it's to lower a rate or take cash out. We also specialize in purchases and work closely with agents to close these transactions fast and efficiently. We also offer home equity lines of credit and investor loans that are non-conventional. Our pricing is super competitive and we like to treat our clients like family and friends. It sounds cliche, but we don't like to look at it as just a transaction. We have forgotten a lot of relationships with our clients and know exactly what benefits them because we understand their financial picture. Gabriel worked at JPMorgan Chase from 2003 to 2021. I was there from 2009-2021. We were both mortgage bankers. Gabriel mentored me for a few years until I learned the business and got my own branch. We took our big bank/corporate experience and implemented it into our business, just without the big bank pricing. We wanted to be able to start a company that offers a wide array of products to other clients, that big banks cannot offer. The big piece of our story was being too comfortable working corporate and spending years being too scared to let go, break away and finally listen to the voice in your head to "just do it." COVID was our biggest motivator to exit the big bank and start our own company. We are very proud of what we have formed. For more info, call or email at: www.promortgagefunding.com (248) 210-3039 (personal) (866) 388-8291 (Company) Email: stephanie@promortgagefunding.com Check Pro Mortgage Funding through social media! Facebook: https://www.facebook.com/ProMortgageFunding Linkedin: https://www.linkedin.com/company/pro-mortgage-funding Instagram: https://www.instagram.com/promortgageFunding/ #keepingupwiththechaldeans #chaldeanDetroitMichigan #kuwtc #promortagefunding #stephaniekizy #mortage Keeping Up With The Chaldeans is a weekly Podcast show based on Chaldean Entrepreneurs. We showcase your work in hopes that we can share the business amongst the community. Strength in numbers. That is our goal with the show! To learn more about "The Chaldean Community in Detroit" please visit:

Jamie Dihiansan is currently a Lead Designer at Basecamp primarily focused on the Android and iOS mobile apps for Basecamp (Project Management software) and HEY (Personal and Company Email service). He's been at Basecamp for over 13 years. He has 20+ years experience designing for the Web, including 7 years at Crate and Barrel building up their Internet Graphics department--designing and producing solutions for crateandbarrel.com and cb2.com. Prior to his work at Crate and Barrel he worked at Organic, an interactive agency, where he designed and developed online solutions for industry leaders such as Target and FTD.In this episode, we talk about:Basecamp and Hey and 37signal's originsJamie's role at BasecampJamie's career and how he ended up at 37signalsDifferences between design in big vs small companiesWhat do you do when you are the only designer at a companyWhat to look for when looking for a designerAnd MUCH MORE!Links:Connect with Jamie@asianmackhttps://basecamp.com/ 

Understanding the different types of company email accounts available to you can save you a lot of money, join Steve today as he lets you in on some tips and tricks that can help keep your costs down. Steve discusses understanding which staff member needs their license and who doesn’t, the convenience of a shared inbox and the benefits of using Alias’. KEY TAKEAWAYS Getting company email accounts right can save you a lot of money and there are some tricks that you can use which you can use to help avoid you having an account for every single one of your staff. Whether or not you need a licence for every member of staff you employ depends on what it is that they do within your company. Giving every employee their email account means that you have complete control over the account and therefore it can make it easier to manage. However, there is a lot of cost to doing that, with Google, the cost is around £10 per employee. Using Alias can allow you to create email addresses such as ‘help@mycompany.com’ which can allow all emails to come into a shared inbox. You may want to have the ability to have people respond from their accounts. Alias’ allows any name that you want, linked to the shared inbox to respond. This can reduce the number of licenses that you require significantly. Be specific about who it is that you give licenses to, which is usually dependent on the different roles they have. Take into consideration if they will need offline access or if they will be managing the accounts as this would be the main reason they would need a license. BEST MOMENTS “There are a few tricks that we use to reduce the number of licenses but still maintain the control that we want.” “You can think things personal.” “It can make it appear that people are talking to a single individual.” VALUABLE RESOURCES Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ Website: https://systemsandoutsourcing.com/welcome-1 YouTube: https://www.youtube.com/c/drsteveday ABOUT THE HOST Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners are overwhelmed because they don't know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. See omnystudio.com/listener for privacy information.

Should "Reply All" even be an option on emails anymore? Join Intern John, Riley, and Rose as we talk about the huge thread of emails we got over the weekend because someone added the entire company to their email! What was the least romantic thing your partner did? Plus an all NEW War Of The Roses and John's Justice! All that and more on Your Morning Show for today!

A business manager sent a rude email to the whole company today, she is also the head of HR. More at www.CooperandAnthony.com

A business manager sent a rude email to the whole company today, she is also the head of HR. More at www.CooperandAnthony.com --- Send in a voice message: https://anchor.fm/cooperandanthony/message Support this podcast: https://anchor.fm/cooperandanthony/support

It's hard to be a fan of Twitter right now. The company is sticking up for conspiracy theorist Alex Jones, when nearly all other platforms have given him the boot, it's overrun with bots, and now it's breaking users' favorite third-party Twitter clients like Tweetbot and Twitterificby shutting off APIs these apps relied on. Worse still, is that Twitter isn't taking full responsibility for its decisions.

A quick tip on how sometimes you can bypass those ATS systems (2 min video)

Here I talk with Pat Meehan where he discusses his strategies to help you discover the specific strategies that can generate sustainable financial breakthroughs for your business, hand you your own customized roadmap for success, along with a detailed report positioning your business as the dominant force in your industry.Tune in to learn more!For more go to: www.strategicadvisorboard.comConnect:Strategic Advisor Board: www.linkedin.com/company/strategic-advisor-boardPatricia Baronowski-Schneider: www.linkedin.com/in/patriciabaronowskiwww.pristineadvisers.comPat MeehanLinkedIn: https://www.linkedin.com/in/patmeehan1/Websites - https://tecresourcecenter.com/ (Company)Website: https://www.tecfranchisecenter.com/ (Company)Email - pat@tecresourcecenter.com