Podcasts about Fergal

My first guest in my new series “The Meals that Made Me” is Robbie McCauley, chef-proprietor of the Michelin-starred restaurant Homestead Cottage in Doolin, Co Clare in the west of Ireland.In this episode, Robbie shares five memorable meals that shaped his life and career from a Sunday lunch in Emilia-Romagna to a night market in Bangkok, a Christmas dinner in Burgundy in France, a Michelin-starred meal in London, and a deeply personal family lunch in the Italian countryside.In this new series I will be speaking to well-known chefs about the five meals that shaped them and stayed with them not just because of the food, but because of the place, the people and the memories around the table.Food has the ability to bring us back somewhere. A taste, a smell, a dish or a setting can transport us instantly to another country, another time in our lives, or to someone we love.This is a conversation about food, family, travel, ambition, memory and the emotional power of meals to bring us back to the people and places that shaped us.For more information on the Homestead Cottage go to https://homesteadcottage.com/Fergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel stories about daydream worthy destinations. For more information, photos and stories you can follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

On Tuesday's Morning Focus, Alan Morrissey was joined by Fergal O'Keeffe, Ennis Native and creator of Travel Tales with Fergal podcast. Fergal recounted his travels in Alentejo in Portugal to distract us from the current bad weather. Photo (c) Clare FM

This is a live show, recorded on stage at the Antique Bar in Melbourne. Joining me on stage were three guests who between them have cycled through some of the most remote, challenging and eye-opening places on earth, Fergal Guihen, Em Hulbert and David McCourt.Fergal cycled from Roscommon, Ireland to Sydney via Mauritania, Iran, Afghanistan, the Tibetan Plateau and beyond. Em Hulbert is mid-journey on a solo ride around the world, delivering water filters to communities in need through her project The Water Cycle. David McCourt set off from Melbourne bound for Northern Ireland, taking a route through Central Asia, Iran, Bangladesh, Nepal and Turkey that took years and produced stories he'll be dining out on forever.In this episode we cover:Going from thought bubble to turning pedalsLuxury items on the bike and what actually earns its placePerceptions versus reality: China, Iran, Bangladesh and ThailandGetting drugged and robbed in the Iranian desertA sex dungeon in rural Thailand at 4am after 250 kilometresThe Nullarbor without music, podcasts or any distraction at allSolo female bicycle travel and the extra layer that comes with itThe spaces in between and why that's where the magic happensWhy the hardest moments are the ones you'd go back and reliveWant to hear the full individual episodes with each guest? Find them here:Em Hulbert: Ep. 127: David McCourt: Ep. 99: and Ep. 120. Fergal Guihen: Ep. 144 and Ep. 145: Follow the guests on Instagram:Em Hulbert: @emhulbertFergal Guihen: @rossi.to.aussieDavid McCourt: @longwayhome__2022 Check out Old Man Mountain's new Manzanita Handlebar Cradle  Support the showBuy me a coffee!I'm an affiliate for a few brands I genuinely use and recommend including:

What do you get when you combine a prime Dublin city centre location, compact Scandi-inspired design, and Ireland's most ambitious sustainability credentials? The Wren Urban Nest — and this week, Fergal sits down with Phoebe Fairbairn, the General Manager behind one of Dublin's most talked-about boutique hotels.Tucked onto the former site of Andrews Lane Theatre, the Wren's 137 rooms sit steps from Temple Bar, Grafton Street and Trinity College — making it one of the best-located stays in the capital. But it's not just the postcode that sets it apart. The Wren is Ireland's first net zero carbon hotel, achieving that status without purchasing a single carbon offset.Phoebe shares what it's really like to run a hotel that walks the walk on sustainability, from 100% renewable energy and locally sourced everything to a kitchen that doesn't cook with gas.She also gives Fergal the insider's guide to Dublin — the kind of tips you won't find in a tourist brochure. Whether you're planning a Dublin trip or just love a great hospitality story, this one's worth settling in for.Fergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. For more information, phtoos and stories you can follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

On this week's episode of Travel Tales with Fergal, I'm joined by Chef Karl Wilder, co-founder of The Chef Tours, for a fascinating conversation about food tourism and the stories behind some of the world's most iconic dishes.The Chef Tours offers small-group food and wine experiences in Seville, Paris, Buenos Aires, Istanbul, Berlin and Mexico City, with local chefs guiding guests to the hidden restaurants, secret bars and authentic flavours you won't find on typical tourist routes.From the origins of the kebab, nachos, burritos and margaritas to the way food opens up the history and culture of a place, Karl brings insight, passion and plenty of great stories to this flavour-filled episode.For More Information on The Chef Tours go to https://thecheftours.comFergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. For more information, phtoos and stories you can follow me on Instagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

We are joined by Fergal Doyle, Chief Commercial Officer of The Arboretum, one of Ireland's most distinctive retail and hospitality brands.Arboretum has built a business that goes far beyond the traditional garden centre — blending retail, food, sustainability and experience in a way that continues to resonate strongly with Irish consumers.In this conversation, we're going to explore how the business has grown, what Fergal is seeing first-hand when it comes to changing Irish consumer behaviours, and how experience-led retail can thrive even in challenging economic times.We'll also talk about Fergal's appointment as President of the International Garden Centre Association, and what that role says about the opportunities and challenges facing the wider retail sector in Ireland.With The Retail Excellence Conference just around the corner, this is a timely conversation about leadership, resilience, and where Irish retail is heading next.Visit www.thinkbusiness.ie for more news and supports for start-ups and SMEs in Ireland. If you want to start and grow a business, ThinkBusiness.

Croabhchomórtas Cispheile na hÉireann buaite ag foireann Phobalscoil Chorca Dhuibhne.

My guest this week on the Travel Tales with Fergal Podcast is Les Walsh, Head Concierge at the stunning Cliff House Hotel in Ardmore, County Waterford.Ardmore is a beautiful seaside village that is close to my heart, and a place I return to every summer for swims off the pier. Taking its name from the Irish Aird Mhór, meaning “great height”, Ardmore is steeped in history and local tradition, with strong links to Saint Declan, who is said to have founded a Christian community here in the early 5th century.The Cliff House Hotel sits dramatically above the sea and is one of Ireland's most special five-star hotels. Home to the Michelin-starred House Restaurant, and the newest member of Ireland's Blue Book, it has helped place Ardmore firmly on the map as a luxury destination.Les is a member of the prestigious Les Clefs d'Or, the international association of professional hotel concierges, and in this episode he shares his insights into great hospitality, the magic of Ardmore, and the experiences that make this corner of Waterford so memorable including nearby Lismore, Youghal, the Mahons Falls in the Comeragh mountains and foody favourite town Dungarvan on the Greenway.We also touch on Ardmore's rich heritage from St Declan's Monastery to its 12th-century Round Tower, in a conversation full of sea, stories, history and five-star hospitalityI love the Blue Book because they are often family-owned and run Irish Country House Hotels, Manor Houses, castles and restaurants. A Blue Book voucher would always be my top travel gift recommendation and their website is https://www.irelands-blue-book.ie. Check out the Cliff House Hotel here https://cliffhousehotel.ie Fergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow meon Instagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Joe is joined by Fergal Deegan, Geraldine Clancy and Caleb Brennan for this week's coffee break chat.Image via Getty. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Inside Insurance, Jean Rea sits down with Fergal Dolan, Partner in KPMG UK's actuarial services practice and an approved Chief Actuary for Lloyd's. They explore the latest developments in the London Market, including the shift from a hard market to softening conditions, the impact on reserving and pricing strategies, and what insurers can expect as we approach year-end 2025.   With insights on market cycles, operational optimisation, and the role of technology and AI in managing expense lines, Fergal shares practical steps for insurers to navigate change and seize opportunities in a dynamic environment.

In this episode of Travel Tales with Fergal, I talk all about the city of Pittsburgh in the USA, ahead of Aer Lingus' new direct Dublin–Pittsburgh service, launching on 25 May 2026.My guest today is Aadam Soorma, Head of Marketing at Trace Brewing, for a local's guide to a city that has transformed from steel and industry into one of America's most creative, welcoming and community-driven destinations.From Pittsburgh's craft beer scene and neighbourhood culture to Bloomfield, Lawrenceville, sport, food, art and the city's famous black-and-gold pride, Adaam shares why Pittsburgh should be firmly on Irish travellers' radar.For more information check out https://www.visitpittsburgh.comFor more information on the new Aer Lingus Pittsburgh route check https://www.aerlingus.comFergal O'Keeffe is the host of Ireland's No.1 European award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide.The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow meon Instagram@traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal#VisitPittsburgh Hosted on Acast. See acast.com/privacy for more information.

Galway's Masters hurlers get their season underway this Saturday (25th April 2026) when they host Tipperary in Killimordaly. Both squads have a host of former intercounty players with Rory Gantley, Ger Farragher, Fergal and Niall Healy, Tom Tierney, Tony Óg Regan, Kevin Hynes, Andy Coen and former captain Fergal Moore just a selection of those available for Galway. Lar Corbett, Eoin Kelly, Shane McGrath and Shane Stapleton are among the Tipperary contingent. Leading up to the game, Galway joint managers Liam Donoghue and Conor Dervan have been chatting to Galway Bay FM's Darren Kelly. == Throw-in at Killimordaly on Saturday is 4pm.

In this episode of Travel Tales with Fergal, Fergal chats with Aaron Brennan of JustCover about what travel insurance really covers, why it matters, and how it can help when plans go wrong. From claims tips and medical emergencies abroad to repatriation, the EHIC, and cover for older travellers or those with pre-existing medical conditions, this episode is packed with practical advice. They also discuss changing travel trends, disruption in the Middle East, and JustCover's new office opening in Carlow, creating 22 jobs. Whether you are planning a summer holiday, a city break, or a longer adventure, this episode is full of useful advice to help you travel with confidence. Visit their website here https://www.justcover.ieFergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow meon Instagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Alan Morrissey was joined by Fergal O'Keeffe to chat about his recent Grand Prix win at the Golden Pen Media Awards and his unforgettable trip exploring the beauty of North Croatia. Photo (c) Fergal O'Keeffe

In this episode of Travel Tales with Fergal, we journey to the spectacular Causeway Coast in Antrim to explore one of Northern Ireland's most exciting new luxury destinations: Dunluce Lodge. Overlooking the 4th fairway of Royal Portrush Golf Club and the wild North Atlantic Ocean, Dunluce Lodge has swiftly earned its place among the region's finest hotels. Opening its doors in April 2025, just in time for The Open Championship, the lodge welcomed hometown hero Rory McIlroy and his family during one of golf's most celebrated weeks. I sat down with General Manager Stephen Meldrum to explore the story behind this elegant 35-suite retreat with sweeping views of one of the world's most iconic golf courses. Stephen shares insights into the whirlwind first year—from achieving five-star status with Tourism Northern Ireland, to being named among the Irish Independent's Top 50 Places to Stay and joining the prestigious Ireland's Blue Book. Stephen offers genuine insider insights, sharing the kind of local knowledge that only someone deeply connected to the area can provide. This episode is about the power of Irish hospitality along a coastline that continues to captivate visitors from around the world. This is a story of vision, of place, and of the unmistakable warmth of Irish hospitality, set against a coastline that continues to captivate visitors from across the globe. Whether you're a golf enthusiast, a lover of this stunning part of Ireland, or simply curious about Northern Ireland's newest five-star retreat, this is a conversation not to be missed. I love the Blue Book because they are often family-owned and run Irish Country House Hotels, Manor Houses, castles and restaurants. A Blue Book voucher would always be my top travel gift recommendation and their website is https://www.irelands-blue-book.ie. Check out the Dunluce Lodge here https://www.dunlucelodge.comFergal O'Keeffe is the host of Ireland's No.1 award winning travel podcast Travel Tales with Fergal listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow meon Instagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

In this episode of Travel Tales with Fergal, I'm joined by legendary Irish DJ, musician, author, photographer and rock'n'roll insider BP Fallon, known to many simply as “The Beep.”With a career spanning decades at the very heart of music history - working with The Beatles, Led Zeppelin, T. Rex, U2 and more - BP Fallon has witnessed some of the most iconic moments in rock'n'roll firsthand.In this conversation, he shares his five favourite gigs from a lifetime of extraordinary experiences, offering vivid stories from stages, studios and concerts around the world.From unforgettable performances to behind-the-scenes encounters, this episode is a front-row seat to music history as seen by the guru BP Fallon.Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 140 countries worldwide. This award winning podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Fergal O Keeffe, Ennis native and creator of Travel Tales with Fergal Podcast spoke with Alan Morrissey on Tuesday's Morning Focus to tell us about travelling for musical, cultural and sporting events.

After staying in a luxury treehouse in France, I began to wonder what Ireland had to offer beyond the traditional hotel experience. The answer? Quite a lot. In this episode of Travel Tales with Fergal, I explore four truly unusual stays around the country — each offering something distinctive, memorable and a little out of the ordinary.First, I revisit my summer stay at Trinity College Dublin Rooms. Available from May to August, the student accommodation within the historic college grounds offers a rare chance to wake up in the heart of Dublin, surrounded by tranquillity yet steps from the city's buzz. There's the novelty of morning coffee trucks in the square, after-hours calm once the day visitors leave, and of course the chance to explore the iconic Book of Kells and the magnificent Long Room Library. Visit https://www.tcd.ieNext, I head to Mount Congreve Gardens in Kilmeaden, Co. Waterford. An 18th-century estate with extraordinary gardens, it offers everything from off-grid bell tents to stylish eco-cabins with hot tubs. I stayed in one of the atmospheric two-bedroom gate lodges — rich, gothic interiors, antique beds and velvet armchairs. With after-hours access to the gardens, direct links to the Waterford Greenway, and easy reach of the Comeragh Mountains and Mahon Falls, it's an ideal blend of heritage and outdoor adventure. Visit https://mountcongreve.comFrom there, it's on to the forest escape that is Cabu by the Lakes in Co. Cavan. Set on the shores of Lough Oughter, these woodland cabins range from cosy one-beds to larger barn houses with hot tubs. Think wood-burning stoves, lakeside views, outdoor saunas and cold plunges tucked among the trees. With boating, kayaking and forest walks on your doorstep - and new cabins launching in 2026 - it's a grown-up retreat designed for switching off. Visit https://holidays.cabu.co.ukFinally, I visited Ballygarry Estate Hotel & Spa in Tralee, Co. Kerry, where I stayed in one of their distinctive Iglucraft woodland cabins. These Nordic-style pods combine craftsmanship and comfort, all set against the backdrop of the Slieve Mish Mountains. Family-run for three generations, the estate is also deeply committed to sustainability, with extensive rewilding, native tree planting and scenic walking trails woven through the grounds. Visit https://www.ballygarry.comFrom college cloisters to woodland hideaways, lakeside cabins to historic estates, this episode highlights four unforgettable Irish stays that prove you don't have to leave the country to experience something truly different. If you're looking for inspiration for your next short break, this one is for you.Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Today, I'm joined by Conor Dillon, the General Manager of the Dylan Hotel to explore what makes this renowned boutique five-star hotel located in the heart of Dublin 4 so special. Conor shares his professional journey through the hospitality industry, including time spent working internationally in exotic places like Australia and Bermuda, before returning to Ireland to lead one of the city's most distinctive hotels. He discusses the ethos behind The Dylan and what it means for the hotel to join Ireland's Blue Book, the esteemed collection celebrating the very best of Irish hospitality.Tucked just off Baggot Street, behind that striking red-brick Victorian façade dating back to 1900, the Dylan has quietly built a reputation as one of the capital's most distinctive places to stay combining rich heritage with a confident, contemporary Irish design identity.Located just a short stroll from Grafton Street and close to the Aviva Stadium and RDS, the Dylan offers the best of both worlds - peaceful surroundings with the city's cultural highlights within easy reach. Guests can even explore the neighbourhood through a curated self-guided walking tour.The conversation also explores Conor's recommendations for visitors to Dublin - from must-see cultural spots to his personal favourite hidden gems in the southside of the city. This is an insightful and engaging episode for anyone interested in travel, hospitality, and the stories behind Ireland's great hotels.I love the Blue Book because they are generally family owned and run Irish Country House Hotels, Manor Houses, castles and restaurants. You really get to see Irish hospitality at its best and the properties are generally old country houses, so you get a real sense of the history of the area you are staying in. A Blue Book voucher would always be my top travel gift recommendation and their website is https://www.irelands-blue-book.ie. Check out the Dylan Hotel here https://www.dylan.ieFergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 140 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

How long would it take to cycle your way through A Thousand Places to See Before You Die?This week I am introducing you to Brian Sampson, who has been doing exactly that since 2018. Brian shares an update from his journey so far, and across the year he will be checking in with audio updates as his adventure unfolds.Follow Brian's adventure via his instagram -@brian.sampson4  and check out his blog - https://justfeltlikebiking.blogspot.com/Also this week:Fergal Guihen (Rossi to Aussie) finishing ride: I attended Fergal's arrival at the steps of the Sydney Opera House, marking the close of his almost two-year bike journey!Bikepacking Roots gear library hub: A community-led initiative, supported by podcast sponsor Old Man Mountain, bringing together bikepacking gear libraries with a simple map showing where shared gear hubs exist. Canberra Bikepacking Gear Library: A local gear library helping people in the Canberra region access bikepacking equipment and build skills through shared community resources.  EXCLUSIVE NordVPN Deal ➼ https://nordvpn.com/STR Try it risk-free now with a 30-day money-back guarantee  Old Man Mountain Big thanks to Old Man Mountain for supporting this episode of Seek Travel Ride. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showBuy me a coffee! I'm an affiliate for a few brands I genuinely use and recommend including:

Welcome back to Word On The Street where this week Susanna Mollen spoke to Fergal Guihen about his two year cycle from Roscommon to Sydney where he travelled over 30,000 km through 28 countries and 3 continents raising money for charity. Have a topic or thought in mind? Send us a DM on @offtheball on all our social platforms or send us a WhatsApp at 087 9 180 180!

In this episode, I'm taking you to Switzerland and to the Valais Canton. I recently returned from a trip to three very different ski resorts: Les Marécottes, Verbier, and Bettmeralp. Each was beautiful in its own way, but it was the Aletsch Arena that truly stayed with me. It has been described as an insider's secret resort or a hidden gem. But it is well known to the Swiss and it's where they go to ski.In this episode, I'm joined by local expert David Kestens, who helps bring the Aletsch Arena to life. We talk about the car-free mountain villages of Riederalp, Bettmeralp, and Fiescheralp. David gives us an insiders guide to the insiders secret resort. I found myself deeply drawn to the Aletsch Arena, not just for its scenery, but for the feeling it creates. We also explore what the region offers throughout the year, from peaceful alpine walks in summer to skiing and snowshoeing in the winter months.The Aletsch Arena is home to the Great Aletsch Glacier, the longest glacier in the Alps, and forms part of one of Switzerland's most remarkable UNESCO World Heritage Sites. Surrounded by more than forty peaks rising over four thousand metres including the Matterhorn, Mont Blanc, and the Eiger. It's a place that naturally encourages you to slow down and take a breath.We also chat about Les Marécottes, and about what is possibly Switzerland's most famous ski resort, Verbier. A place that's very personal to me. I've visited Verbier many times over the years and it's where I first learned to ski.Join me as we explore why the Aletsch Arena, and the wider Valais region, are among the most special places to visit, from the stunning mountain villages to the wonderful train, and discover why they may just earn a place on your Switzerland bucket list.If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode.Stays Marecottes - https://www.zoo-alpin.ch/fr/zoo-boutique-hotelButtmeralps - https://www.sporting-bettmeralp.ch Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 140 countries worldwide. The podcast aims to sharesoul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

On Tuesday's Morning Focus, Alan Morrissey was joined on the show by Fergal O'Keeffe, Ennis native and creator of Travel Tales with Fergal podcast. This week, Fergal spoke about some new routes or destinations available to people as well as some travel trends.

I am delighted to have travel journalist Ed Finn back to talk about magical Seville and the surrounding region and towns in Andalusia. The Andalusia cities of Seville and Cordoba are magnificent but there are small villages and towns between these cities are real gems full of character including Alcalá de Guadaíra, Cazalla de la Sierra, Almodovar del Rio, Palma Del Rio and Montilla. StaysCazallade la Sierra - Casa Rural Las NavezuelasAlcaláde Guadaíra - Hotel Oromana ActivitiesStargazing activity (Sierra Morena is a certifiedStarlightDestination) - https://naturspirit.es/categoria-producto/astroturismo/El Viso del Alcor - Olive oil tasting at BasilippoCycling along the Sierra Morena Greenway, which is part of the upgraded Camino Vertical and I would highly recommend Restaurante Batán de las Monjas for food. Palma Del Rio - Palacio PortcarreroAlmodovar Del Rio – Old Moorish Castle to visit fromGames of ThronesMontilla – Visit to local winery Alvear 1729Wine tasting at Bodegas Colonias de Galeón Active Tourism in the Province of Sevillehttps://www.turismosevilla.org/en How to get there AerLingus flies to Seville three times per week until 17 May 2026. Fares are available from €50.99 each way, including taxes fees and carrier charges. For more see https://www.aerlingus.com Check out my 2 part Cordoba Special series with Christina Ybarra of Palacio Portocarrero in Palma del Rio, Cordoba, Andalusia who talks about the fascinatinghistory of this area from the Romans to the Moors to modern times and Paco Gonzalez as he tells us about the best places to visit in Cordoba and he guidesus through the beautiful countryside, villages, forts, palaces, olive farms and vineyards around that stunning area between Seville and Cordoba. If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. FergalO'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 140 countries worldwide. The podcast aims to sharesoul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram@traveltaleswithfergalFacebook@traveltaleswithfergalTwitter@FergalTravelYouTube@traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Príomhóidí scoile ag caint faoi Clár na mBéilte Scoile Teo.

We're delighted to say congratulations to one of our own, and one of our regular guests on Morning Focus. Ennis native Fergal O'Keeffe has been named Local Broadcaster of the Year at the Travel Extra Travel Journalist of the Year Awards in Dublin. It's the second year in a row Fergal has picked up the prestigious award, recognised for the consistently high standard of his travel segments right here on Morning Focus. He's also the voice behind the hugely popular podcast Travel Tales with Fergal, now listened to in over 140 countries worldwide. Photo (c) Fergal O'Keeffe via Facebook

Baill de lucht tacaíochta Daingean Uí Chúis ar an nDomhnach.

Welcome to my first episode of Season 9 and I have a ski special where I chat to ski expert journalist Rob "Robsski" Rees all about the stunning Austrian ski resorts of Zee Am Zee - Kaprun.Austria is the number one ski destination for Irish skiers — and once you visit, it's easy to see why. Great value, reliable snow, great modern infrastructure, the best après-ski in the alps, and resorts for every level of skier.I am just back from a family ski trip to one of the real gems of the Austrian Alps: Zell am See–Kaprun and I was bowled over by the beauty of these beautiful traditional towns sandwiched between the mountains and the lake.With over 140 kilometres of pistes on the Schmittenhöhe mountain overlooking Lake Zell, and year-round snow on the Kitzsteinhorn glacier, this area really has it all including access to the huge Skicircus Saalbach via the Alpin Card.So whether you're here for the scenery, the snow, or that unbeatable Austrian ski culture, Zell am See–Kaprun is a destination that truly delivers — and that's exactly what I'll be chatting with my ski expert guest Robsski today. ABOUT ZELL AM SEE-KAPRUNGlacier, mountains and lake – the all-year round destination of Zell am See-Kaprun in Austria brings together the diversity of the Alps. In the unique natural paradise at the edge of the Hohe Tauern National Park sports enthusiasts, active holidaymakers, families and those seeking relaxation will discover a wide range of experiences in summer and in winter. These include “TOP OF SALZBURG” on 3,029 metre on the Kitzsteinhorn, the only glacier ski resort in Salzburger Land, the Maiskogel family region, the panorama and family mountain Schmittenhöhe, Lake Zell and the multi-award winning 36-hole leading golf course. In winter is Zell am See-Kaprun one of Austria's most attractive winter sports regions. Snow enthusiasts can conquer a total of 408 kilometres of ski slopes including the glacier thanks to the ticket alliance Ski ALPIN CARD for the Skicircus area taking in the Kaprun, Zee Am Zee and Saalbach regions. ZELL AM ZEE-KAPRUNhttps://www.zellamsee-kaprun.com/en ACCOMMODATION: HOTEL TAUERNHOF**** IN KAPRUNhttps://www.tauernhof-kaprun.at/en SKI HIREhttps://www.bruendl.at SKIING AT KITZSTEINHORNLunch at the new gletschermühle restaurant Visit TOP OF SALZBURG including National park Gallery, panoramic platforms and Cinema 3000 SKIING AT SCHMITTENHÖHEAt Schmittenhöhe visit the new “Kaiserblick” panoramic-platform (for free with your lift passes) and enjoy the views of 30 threethousand-metre-high peaks of Hohe Tauern mountain range LUNCH at Restaurant Sonnkogel Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide.Please follow onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Cuireadh fáilte abhaile roimh imreoirí na Gaeltachta a bhuaigh Craobh na hÉireann aréir.

On Tuesday's Morning Focus, Alan Morrissey was joined by Fergal O'Keeffe, Ennis Native and creator of Travel Tales with Fergal podcast. On this week's Travel Tales, Fergal shared his ski experiences in Austria and Switzerland.

Bainisteoir na foirne ó Ard a Bhóthair i dteannta leis an gcathaoirleach ar Chumann Caide na Gaeltachta ó Bhaile na hAbha.

Tommy Rooney is joined by Fergal Boland (Tooreen) and Keith Ryan (Upperchurch Drombane) ahead of their AIB GAA Hurling All-Ireland Intermediate Club Championship Final in Croke Park. A historic club championship season, defined by thrilling encounters and unprecedented journeys, culminates in eagerly anticipated AIB GAA Hurling Intermediate and Junior club finals taking centre stage on Saturday January 10th.

Welcome to the final epsiode of 2025 and Season 8 of the podcast where I go through my recommendations for my favourite European Christmas markets. I also go through other other options to do over the Christmas period inclusing River cruises on the Dabnube and Rhine, pre Christmas skiing in Austria and exploring warm countries like French Polyneia and Australia. I have some great episodes coming on in January for Season 9 so if you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode.Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide.Please follow onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

The Glynn Cup between Galwegians and Corinthians will take place for the first time in 11 years on Sunday. Galwegians President Jody Greene, Corinthians President Fergal Leonard, and Grandson of Johnny Glynn, David Glynn, were in studio to chat to John Mulligan about Sunday's showpiece event. Kickoff at Dexcom Stadium on Sunday is at 5:30 pm with live commentary on Galway Bay FM...

I am delighted to have Pádraig McGillicuddy, the third-generation proprietor of the Ballygarry Estate Hotel and Spa set over 100 aces outside Tralee in Co. Kerry as our guest this week. Ballygarry has recently been voted in the top 10 of the Irish Independent hotel awards, number 6 in the Tripadvisor awards and included recent Irish Examiner and Sunday Times Top 100 awards. I recently stayed in the brand new Cabins on the hotel grounds and I chat to Pádraig about these stunning new cabins and the history of this renowned Kerry family run hotel.Check out the Ballygarry Estate Hotel here https://www.ballygarry.comIf you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode.Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide.Please follow onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

The great Fergal O'Keeffe was back on Tuesday's Morning Focus with Alan Morrissey for another Travel Tales with Fergal. This week, Fergal talked to us about holiday plans for the Christmas period.

What does it really take to build AI that can resolve customer support at scale reliably, safely, and with measurable business impact?We explore how Intercom has evolved from a traditional customer support platform into an AI-first company, with its AI assistant, Fin, now resolving 65% of customer queries without human intervention. Intercom's Chief AI Officer, Fergal Reid, discusses the company's journey from natural language understanding (NLU) systems to their current retrieval augmented generation (RAG) approach, explaining how they've optimised every component of their AI pipeline with custom-built models.The conversation covers Intercom's unique approach to AI product development, emphasising standardisation and continuous improvement rather than customisation for individual clients. Fergal explains their outcome-based pricing model, where clients pay for successful resolutions rather than conversations, and how this aligns incentives across the business.We also discuss Intercom's approach to agentic AI, which enables their systems to perform complex, multi-step tasks, such as processing refunds, by integrating with various APIs. Fergal shares insights on testing methodologies, the balance between customisation and standardisation, and the challenges of building AI products in a rapidly evolving technological landscape.Finally, Fergal shares what excites and honestly freaks him out a bit about where AI is heading next.Timestamps00:00 - Intro02:31 - Welcome to Fergal Reid05:26 - How to train an NLU solution effectively?08:56 - What gen AI changed for Intercom10:57 - How would you describe Fin?14:30 - Fin's performance increase17:18 - Intercom's custom models22:14 - Large Language Models vs Small Language Models30:40 - RAG and 'the full stop problem'40:08 - Agentic AI capabilities at Intercom50:40 - Intercom's approach to testing1:04:46 - About the most exciting things in the AI spaceShow notesLearn more about IntercomConnect with Fergal Reid on LinkedInFollow Kane Simms on LinkedInArticle - The full stop problem: RAG's biggest limitationTake our updated AI Maturity AssessmentSubscribe to VUX WorldSubscribe to The AI Ultimatum Substack Hosted on Acast. See acast.com/privacy for more information.

For an Irish travel podcaster, I have never dedicated a full episode to Ireland, so it is great to have as my guest today travel author Cian Byrne, who has just completed a new Moon Travel Guide to Ireland. This is a real insider's guide to travelling Ireland.As Cian said to me “This book is the culmination of two years of hard work and a lifetime spent in Ireland. I'm lucky enough to travel to many places in the world, but it was a real treat to be able to be a tourist in Ireland. There's plenty in the new Moon Guide to Ireland; there's lots about places everyone will know about and lots about places that often get forgotten about”. From dramatic cliffs and soaring mountains to lively cities and charming villages, local Irish author Cían Byrne reveals the magic of Ireland with Moon Ireland. You can get the guide from here https://www.moontravelguides.com/titles/cian-byrne/moon-ireland/9798886471427/ Follow Cian's travels on his Instagram @CianwritesIf you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode.Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide.Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Jeannette Linfoot speaks with Fergal O'Connor, the highly competitive founder and CEO of Buymedia, one of the fastest-growing companies in Ireland. In this episode, Fergal shares how Buymedia is continuing its rapid growth, recently launching into the UK market as part of its mission to transform the global advertising landscape. Fergal explains how he is democratising the advertising world for small and medium enterprises (SMEs) by leveraging AI to ensure every pound of ad spend delivers real business results. He opens up about his story, his deep competitive drive, and his unexpectedly shy nature. Fergal explains why: Revenues and customers will solve most of the business problems. You can go fast by yourself, but you can't go far unless you have a high-energy team around you. Why asking “Please tell me where my baby is ugly" to find what is wrong with your product or process early will help you solve it. You shouldn't be afraid to share your ideas with mentors, as people are generally too busy with their own work to steal them . Timestamps: 0:00 Introduction: Meet Fergal O'Connor, Founder and CEO of Buymedia 0:59 Transforming the Global Advertising Landscape (Buymedia's Mission) 4:58 Democratising Ad Spend for Small and Medium Enterprises (SMEs) 12:21 Revenues and Customers Will Solve Most Business Problems 26:11 You Need a High-Energy Team to Go Far 53:40 Why You Shouldn't Fear Sharing Ideas with Mentors 1:05:01 Conclusion and Final Resources (Visit Brave Bold Brilliant) Subscribe to Brave Bold Brilliant for weekly wisdom on leadership, legacy, and living boldly. Let's make your next move your bravest yet. CONNECT WITH JEANNETTE: Jeannette's linktree - ⁠https://linktr.ee/JLinfoot⁠ ⁠https://www.jeannettelinfootassociates.com/⁠ YOUTUBE - ⁠https://www.youtube.com/@braveboldbrilliant⁠ LinkedIn - ⁠https://uk.linkedin.com/in/jeannettelinfoot⁠ Facebook - ⁠https://www.facebook.com/jeannette.linfoot/⁠ Instagram - ⁠https://www.instagram.com/jeannette.linfoot/⁠ Tiktok - ⁠https://www.tiktok.com/@brave.bold.brilliant⁠ VALUABLE RESOURCES Brave Bold Brilliant - ⁠https://brave-bold-brilliant.com/⁠ Brave, Bold, Brilliant podcast series - ⁠https://podcasts.apple.com/gb/podcast/brave-bold-brilliant-podcast/id1524278970⁠ ABOUT THE HOST Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 30 years of global professional business experience across the travel, leisure, hospitality, and property sectors. Having bought, ran, and sold businesses all over the world, Jeannette now has a portfolio of her own businesses and also advises and mentors other business leaders to drive forward their strategies as well as their own personal development. ABOUT THE GUEST Fergal O'Connor is the Founder & CEO of Buymedia, one of Ireland's fastest-growing advertising technology companies, now expanding rapidly across the UK. With over 20 years of experience in the media and marketing industry, Fergal has worked across print, radio, television, and digital, giving him a uniquely comprehensive understanding of how businesses can maximise their advertising impact. Website: https://buymedia.ai/ie LinkedIn: https://www.linkedin.com/company/buymediahq/?originalSubdomain=ie Instagram:  https://www.instagram.com/buymediahq/ Podcast Description Jeannette Linfoot talks to incredible people about their experiences in business and life, gaining first hand insight into how they unleashed their potential to become Brave Bold Brilliant. From the boardroom tables of big international businesses to the exciting world of entrepreneurs it's all about stepping up to the next level while staying true to yourself.

Today, I'm joined by Conor Power — travel writer, historian, and the author of Hurling 1810, a remarkable deep dive into the origins and cultural significance of our national game. Conor's work uncovers stories, characters, and passions that shaped hurling decades before the foundation of the GAA and long before the modern rules we know today.Conor's book traces how the game evolved and its surprising early similarities to rugby and why its spirit has endured for generations. In this fiction book set in 19th century Ireland, Conor brings to life the communities, traditions, conflicts, and passions that shaped the sport long before it took its modern form. He tells us about a time when the big Anglo Irish landlords ruled with an iron fist and owned professional hurling teams to help flex their power.If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode.Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide.Hurling 1810 published and available from menmabooks.eu. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

Welcome to part 2 of my Cordoba Special series with tour guide Paco Gonzalez as he tells us about the best places to visit in Cordoba and he guides us through the beautiful countryside, villages, forts, palaces, olive farms and vineyards around that stunning area between Seville and Cordoba. The Cordoba Region Most tourists go to the cities like Seville, Cordoba, Granada and Malaga but there are small villages and towns between these cities are real gems full of character including Carmona and Ecija, Alcalá de Guadaíra, Cazalla de la Sierra, Almodovar del Rio, Palma Del Rio and Montilla. CordobaThe Mesquita - Once one of main cities in the ancient Arab world with one of the most famous mosques to rival MeccaGuided tour of the Jewish Quarter, Roman bridge, Alcazar and Historic Centre of CórdobaEquestrian show at the Royal Stables Food CordobaDinner at Taberna La ViudaLunch at La Cazuela de la Esparteria StaysCordoba - Hotel Mezquita CenterCazalla de la Sierra - Casa Rural Las NavezuelasAlcalá de Guadaíra - Hotel Oromana ActivitiesPalma Del Rio - Palacio PortcarreroAlmodovar Del Rio – Old Moorish Castle to visit from Games ofThronesMontilla – Visit to local winery Alvear 1729Wine tasting at Bodegas Colonias de GaleónStargazing activity (Sierra Morena is a certified StarlightDestination)El Viso del Alcor - Olive oil tasting at BasilippoCycling along the Sierra Morena Greenway, which is part of the upgraded Camino Vertical Check out my Cordoba Special Pt 1 with Christina Ybarra of Palacio Portocarrero in Palma del Rio, Cordoba, Andalusia, Spain. How toget there Fly with Aer Lingus from Cork and Dublin to Seville If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide.The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

For the 2nd time, Fergal Lawler, the drummer of the Cranberries joins us on the show.  We dive into everything from the MTV Unplugged performance which was just released on November 7th, the history of the band, memories of Dolores, and more.  Fergal is a great guy and an even better conversation.   We also dive into voting, Mike feeding a giraffe, and dive into some death chat.  Have a listen!

This is my 100th episode and I wanted to make it a very special episode, so I am delighted to have Christina Ybarra of Palacio Portocarrero in Palma del Rio, Cordoba, Andalusia, Spain. Christina's story is a story of Andalusia taking in Roman, Moorish and Christian heritage, history, archaeology, architecture, culture and art. Palma del Rio is a town with the most stunning countryside surrounded by orange groves between Seville and Cordoba once called “the garden of Andalucia” by a visiting Spanish King. The Cordoba Region Most tourists go to the cities like Seville, Cordoba, Granada and Malaga but there are small villages and towns between these cities are real gems full of character including Carmona and Ecija, Alcalá de Guadaíra, Cazalla de la Sierra, Almodovar del Rio, Palma Del Rio and Montilla.The region is made for a road trip through fields filled with olive and orange grove and vineyards and many beautiful villages with old Moorish Alcazar forts and palaces in the Sierra Morena mountains.@prodeturprovinciasevilla ActivitiesPalacio Portcarrero Almodovar Del Rio – Old Moorish Castle to visit from Games of ThronesMontilla – Visit to local winery Alvear 1729 Wine tasting at Bodegas Colonias de Galeón Stargazing activity (Sierra Morena is a certified Starlight Destination) El Viso del Alcor - Olive oil tasting at Basilippo Cycling along the Sierra Morena Greenway, which is part of the upgraded Camino Vertical CordobaOnce one of main cities in the ancient Arab world with one of the most famous mosques to rival Mecca – The Mesquita Food CordobaDinner at Taberna La Viuda Lunch at La Cazuela de la Esparteria StaysCordoba - Hotel Mezquita Center Cazalla de la Sierra - Casa Rural Las Navezuelas Alcalá de Guadaíra - Hotel Oromana How to get there Fly with Aer Lingus from Cork and Dublin to Seville If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

I am delighted to have renowned hotelier Melanie Harrison for part 2 of my Belfast Special series.Melanie's hotel is the Harrison Chambers of Distinction which is located in the heart of the vibrant Queen's Quarter of Belfast and is a restored, landmark Victorian merchants' residence dating from 1879 designed to serve the culturally curious traveller.This is a boutique hotel is curated by the charismatic and vivacious owner Michelle Harrison whose personality is reflected in the Victorian style where every room is different and often named and styled after artists reflecting the bohemian character and mischievous tongue in cheek humour of Melanie with eccentric curios and surprises and every corner and in every unique room.Belfast feels like a young, vibrant city full of life with great food, nightlife, festivals and of course history. It feels like a city on the cusp of something special with lots of new hotels and bars opening and the Irish Fleadh coming there in 2026.I loved the city so much that I have made this into a three part special series so after this episode make sure to also check out episode 1 with great insider tips from travel writer Erin McCafferty and the brilliant tour guide Barney Gribbin of the famous If Buildings Could Talk Tour. For more information on Belfast check https://visitbelfast.com and https://discovernorthernireland.comAccomodationThe Harrison, 45 Malone Road, Belfast, BT9 6RX | Tel: +44 745630965 | www.chambersofdistinction.com| Twitter & Instagram: @harrison_belfast The HarrisonActivitiesBlack Taxi Tour with Blue Badge Guide Billy Scott,Contact: +44 77 9860 2401 | www.touringaroundbelfast.com | X: @TouringBelfastTitanic Museum Belfastwww.titanicbelfast.com | Instagram @titanicbelfastFoodDeanes at Queens, 1 College Gardens, Belfast, BT9 6BQ |T: +44 28 9038 2111| https://www.michaeldeane.co.uk/deanes-at-queens/| Instagram @deanesatqueenbt9Wolff Grill, Titanic Hotel, Queens Road, Belfast, BT3 9DT, T: +44 28 9508 2000 | www.titanichotelbelfast.com | X: @titanicbelfast | Instagram: titanichotelbelfastSaga, 43 Malone Road, Belfast, BT9 6RX | Tel: +44 7495467341 | https://sagabelfast.com | Instagram: @sagabelfasCoco, 7-11 Linenhall Street, Belfast, BT2 8AA | Tel: +44 2890311150 | www.cocobelfast.com | Instagram @cocobelfast_If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal -- Hosted on Acast. See acast.com/privacy for more information.

Today I am delighted for part 3 of my Belfast special series to have Barney Gribbin - Founder & Tour Guide of the If Buildings Could Talk tour If Buildings Could Talk Tour reveals all the best kept secret stories wrapped up in the history of Belfast, so if you want a city tour that is a little off the beaten track and full of hidden stories, this is the tour for you. That's because when you join Barney on this leisurely walk you are guaranteed to see and hear things about Belfast that most visitors will never be aware of. In fact, even to people born and bred in the city, many of Barney's stories will come as a revelation.I loved the city so much that I have made this into a three part special series so after this episode make sure to also check out episode 1 with great insider tips from travel writer Erin McCafferty and Belfast hotelier Melanie Harrison.For more information on Belfast check https://visitbelfast.com and https://discovernorthernireland.comAccomodationThe Harrison, 45 Malone Road, Belfast, BT9 6RX | Tel: +44 745630965 | www.chambersofdistinction.com| Twitter & Instagram: @harrison_belfast The HarrisonActivitiesBlack Taxi Tour with Blue Badge Guide Billy Scott,Contact: +44 77 9860 2401 | www.touringaroundbelfast.com | X: @TouringBelfastTitanic Museum Belfastwww.titanicbelfast.com | Instagram @titanicbelfastFoodDeanes at Queens, 1 College Gardens, Belfast, BT9 6BQ |T: +44 28 9038 2111| https://www.michaeldeane.co.uk/deanes-at-queens/| Instagram @deanesatqueenbt9Wolff Grill, Titanic Hotel, Queens Road, Belfast, BT3 9DT, T: +44 28 9508 2000 | www.titanichotelbelfast.com | X: @titanicbelfast | Instagram: titanichotelbelfastSaga, 43 Malone Road, Belfast, BT9 6RX | Tel: +44 7495467341 | https://sagabelfast.com | Instagram: @sagabelfasCoco, 7-11 Linenhall Street, Belfast, BT2 8AA | Tel: +44 2890311150 | www.cocobelfast.com | Instagram @cocobelfast_If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

This episode is sponsored by AGNTCY. Unlock agents at scale with an open Internet of Agents.  Visit https://agntcy.org/ and add your support. Why do so many chatbots fail in the real world, and how can AI agents actually fix customer support? In this episode of Eye on AI, host Craig Smith explores how teams move beyond scripted bots to production-grade AI agents that resolve real issues across chat, email, and voice. We look at what makes agents reliable at scale, how to configure them safely, and how to manage them like digital workers alongside your human team. Learn how leading companies approach agent onboarding and governance, which pitfalls to avoid, and which metrics matter most for success, including resolution rate, CSAT, and cost per resolution. You will also hear how to enable actions like refunds and returns through secure procedures, design human handoff that customers appreciate, and build an omnichannel rollout plan that scales responsibly. ​​Stay Updated: Craig Smith on X:https://x.com/craigss Eye on A.I. on X: https://x.com/EyeOn_AI

In Episode 98, Mike excitedly reveals something he's been teasing for several months. Listen in as he hosts his former client, dear friend from Ireland, and now partner, Fergal O'Carroll. After 35 successful years in sales and sales leadership, Fergal launched Supercharge Your Sales Velocity in 2024 with the mission of empowering sales teams to drive MORE OPPORTUNITIES, BIGGER DEALS, & FASTER WINS. Among his many passions, Fergal was an early adopter of generative AI, and he is the catalyst behind the launch of the massively upgraded offering they are announcing today, YOUR SALES STORY with an AI Assist. You may never hear Mike as passionate about a topic as he is in this episode, reminding sales leaders that their messaging, their sales story, is the team's most critical sales weapon. When your team's sales story is great, EVERYTHING is easier, you secure more meetings, face less resistance, decommoditize the conversation, justify premium pricing, and increase margins and win rates! NOTHING increases a sales team's confidence or effectiveness more (or faster) than empowering them with compelling, customer issue and customer outcome-focused, differentiated sales messaging. Enjoy Fergal and Mike's conversation, and here's to sharper messaging and MORE NEW SALES!   RESOURCES MENTIONED IN THIS EPISODE: YOUR SALES STORY with AI Assist February 2026 Supercharge Your Sales Leadership Event   This episode is sponsored by Pursuit Sales Solutions. If you are looking for help adding A-player talent to your team, contact Mike's friends at pursuitsalessolutions.com/weinberg

This is part 2 of Fergal Guihen's travel adventure from Roscommon, Ireland to Sydney, Australia. You can listen to Part 1 here. In Part 2 of his ride from Ireland to Australia, Fergal Guihen shares what it took to push through freezing nights in China, a terrifying attack and being suspected as being a spy in Iran, discovering Afghanistan, and tackling the Ha Giang loop in Vietnam. Fergal also speaks about how he has dealt with the loneliness he has felt many times on his journey and how doing what he says he is going to do like cycling to the top of Mt Bromo in Indonesia, has given him the confidence to continue his journey all the way to Sydney.  Follow Fergal's adventureon Instagram @rossi_to_aussie Donate to Fergal's fundraiser for suicide prevention Mayo Roscommon Hospice & NorthWest Stop: Other Guests mentioned during the episode:Samer AbouhamadCheck out Zorali for all your outdoor adventure needs! Check out Ombraz Sunglasses - I'm a fan and I think you will be too!Hawaii Travel & Vacation GuideDiscover Hawaii's Best local spots and travel tips!Listen on: Apple Podcasts SpotifySupport the showBuy me a coffee and help support the show! I'm an affiliate for a few brands I genuinely use and recommend including:

Today Eoghan McCabe and Fergal Reid of Intercom join The Cognitive Revolution to discuss building their AI customer service agent Fin, exploring how they achieved a 65% resolution rate through rigorous optimization and custom model training rather than relying on base model improvements, while pioneering outcome-based pricing at $0.99 per resolution. Shownotes brought to you by Notion AI Meeting Notes - try one month for free at: https://notion.com/lp/nathan Sponsors: Linear: Linear is the system for modern product development. Nearly every AI company you've heard of is using Linear to build products. Get 6 months of Linear Business for free at: https://linear.app/tcr AGNTCY: AGNTCY is dropping code, specs, and services. Visit AGNTCY.org. Visit Outshift Internet of Agents Claude: Claude is the AI collaborator that understands your entire workflow and thinks with you to tackle complex problems like coding and business strategy. Sign up and get 50% off your first 3 months of Claude Pro at https://claude.ai/tcr Shopify: Shopify powers millions of businesses worldwide, handling 10% of U.S. e-commerce. With hundreds of templates, AI tools for product descriptions, and seamless marketing campaign creation, it's like having a design studio and marketing team in one. Start your $1/month trial today at https://shopify.com/cognitive PRODUCED BY: https://aipodcast.ing CHAPTERS: (00:00) About the Episode (03:43) Keeping Up With AI (09:56) Evaluating Models and Evals (13:04) Incumbents vs. Startups (18:54) Product Risk and Judgment (Part 1) (19:00) Sponsors: Linear | AGNTCY (21:34) Product Risk and Judgment (Part 2) (23:42) The Klarna Layoff Story (Part 1) (32:11) Sponsors: Claude | Shopify (36:13) The Klarna Layoff Story (Part 2) (36:14) Driving Resolution Rate (45:00) Intelligence Isn't the Bottleneck (50:10) Closing the Automation Gap (56:20) Human vs. AI Accuracy (01:01:03) The Nuance of Speed (01:04:48) Considering Paradigm Changes (01:09:31) Outcome-Based Pricing Model (01:19:12) Casual Hacking and Insights (01:26:05) AI Adoption and Ambition (01:36:00) Outro

From not knowing how to fix a puncture to leaving Ireland to cycle to Australia via  Iran, Afghanistan, China and beyond, Fergal Guihen shows how saying yes to fear can change everything.Listen if: You've ever thought, “I'd love to take off on an adventure… but I wouldn't even know where to start.”Key takeaways:Fear is the compass: When faced with two routes, Fergal picked the scarier one  and discovered for him this would lead to the richest experiences.Hospitality beats headlines: The countries that made him most nervous (Iran, Afghanistan, China) turned out to be the most generous.Commit out loud: Telling others he was going made backing out impossible. Accountability is the fuel for your adventure.Golden quote: “I'd rather try and fail than not try at all.”Links mentioned in this episode:Donate to Fergal's fundraiser for suicide prevention Mayo Roscommon Hospice & NorthWest Stop: Follow Fergal on InstagramPrevious Guests and episodes mentioned:David McCourt - Part 1 and Part 2Emily Hulbert Check out Ombraz Sunglasses - I'm a fan and I think you will be too! Check out Zorali for all your outdoor adventure needs!Support the showBuy me a coffee and help support the show! I'm an affiliate for a few brands I genuinely use and recommend including: