Podcast appearances and mentions of josh talk

  • 72PODCASTS
  • 142EPISODES
  • 52mAVG DURATION
  • 1EPISODE EVERY OTHER WEEK
  • Aug 2, 2024LATEST

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Best podcasts about josh talk

Latest podcast episodes about josh talk

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk HOTD + Survivor 46 Week 7 | House of the Mermaid Dragon

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Aug 2, 2024 74:20


This week, Rob and Josh discuss Season 2 Episode 7 of House of the Dragon. They try to figure out who is riding what dragon, speculate on other tv themed names GRRM could use, and figure out Rob's rapper name.

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk HOTD + Survivor 46 Week 5 | House of the Mermaid Dragon

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Jul 17, 2024 71:46


This week, Rob and Josh discuss the Season 2 Episode 5 of House of the Dragon, the weird(wood) dreams Daemon has been having, Josh's Jace impression, and Targaryen propaganda. 

Roommates Show with Jalen Brunson & Josh Hart
Jalen & Trey Roast Josh, Talk Off-Season Moves & Debate Team USA Selections | Ep 20

Roommates Show with Jalen Brunson & Josh Hart

Play Episode Listen Later Jul 12, 2024 95:15


On today's episode, Jalen & Josh chop it up about the crazy NBA offseason, Team USA training camp & Trey's experience with the Select team, Josh's time an an "OG" on the Pelicans and more! You're gonna wanna watch this till the end, make sure you're subscribed to never miss an episode of the ROOMMATES SHOW presented by Fanatics Sportsbook! Download the app: http://joinfanatics.com/roommates Our second merch drop is LIVE at: http://RoommatesMerch.com Save up to 60% off buying last minute for sports, concerts, comedy, theater, etc. Download the Gametime app, create an account, and use code ROOMIES for $20 off your first purchase - terms apply. Download now: Gametime.co Get 30% off your first order at TommyJohn.com/ROOMIES This episode is sponsored by BetterHelp. Give online therapy a try at betterhelp.com/ROOMIES and get on your way to being your best self. TT: https://www.tiktok.com/@roommatesshow IG: https://www.instagram.com/theroommatesshow X/TW: https://twitter.com/roommates__show 0:00 Begin 0:36 Fanatics Ad 1:28 Intro 2:21 Trey's Nickname 3:45 Team USA Training/ Select team 6:15 Contract negotiation 7:18 Cooper Flagg 8:45 Josh's attitude in N.O. 10:31 New Orleans food (fanatics) 14:03 Dejounte Murray Trade (fanatics) 17:00 Jersey # swap 18:05 Is Josh a good OG? fanatics) 21:54 Coach Willie Green 24:38 Career high scoring 26:19 Hoops Ethics Board Review 33:50 Josh's new celly 34:50 Safety Schools 36:40 Charlottesville 38:04 Tommy John 39:14 Better Help 40:22 Are we NBA vets now? 42:09 BBL Joshy? 43:32 Hoop State NC 47:55 Trey Almost went to Nova? 51:08 50/40/90 54:13 Gametime 55:35 #1 option 1:01:06 Trey's POV to Josh N.O. Trade 1:02:58 Hart V. State of Indiana 1:06:07 Matt's replacement 1:07:10 Best Hoop Regions 1:09:26 Picture Me Scrolling 1:26:53 Fan Q's Learn more about your ad choices. Visit megaphone.fm/adchoices

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk HOTD + Survivor 46 Week 4 | House of the Mermaid Dragon

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Jul 10, 2024 87:39


This week, Rob and Josh discuss the Season 2 Episode 4 of House of the Dragon,  how dragons come in all different sizes and the epic Battle at Rook's Rest.

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk HOTD + Survivor 46 Week 3 | House of the Mermaid Dragon

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Jul 3, 2024


This week, Rob and Josh discuss the Season 2 Episode 3 of House of the Dragon, get an update on #TeamBlack or #TeamGreen, break down Gwayne's World, and Rob's need for a Master of Whispers.

Roommates Show with Jalen Brunson & Josh Hart
Jalen & Josh Talk Offseason Moves, Mitch's Trade Rumors & Favorite Part Of Being A Knick | Ep 18

Roommates Show with Jalen Brunson & Josh Hart

Play Episode Listen Later Jun 27, 2024 63:01


On today's episode, we welcome our teammate, Mitchell Robinson! Mitch talks with the guys about trade rumors, his journey to the NBA, Sexyy Redd, and so much more. You don't want to miss this one, make sure you're subscribed to never miss an episode of the ROOMMATES SHOW presented by Fanatics Sportsbook! Download the app: http://joinfanatics.com/roommates Our second merch drop is LIVE at: http://RoommatesMerch.com The fourth generation of our iconic Beyond Burger and Beef are now available! We're raising the bar on taste while delivering our meatiest, juiciest and most nutritious burger & beef ever. Look for the gold Beyond Meat burger pack package at the store or head to www.beyondmeat.com The long tradition of Detroit watchmaking is well underway. Use code ROOMMATES for 15% off your next purchase. Shop now at www.shinola.com/roommates (terms and conditions apply). Save up to 60% off buying last minute for sports, concerts, comedy, theater, etc. Download the Gametime app, create an account, and use code ROOMIES for $20 off your first purchase - terms apply. Download now: Gametime.co TT: https://www.tiktok.com/@roommatesshow IG: https://www.instagram.com/theroommatesshow X/TW: https://twitter.com/roommates__show Chapters: 00:00 Intro 00:48 Fanatics Ad 01:15 Welcome Mitch 04:04 Trade Rumors 05:55 Country Music and Sexyy Red 07:57 Dogs 11:04 Shinola Ad 11:42 Mitch's Journey to the NBA 14:50 Mitch in High School 16:20 Fishing and Trucks 17:57 AAU 20:10 Who were Mitch's vets as a rookie? 23:13 Mitch's shoe size 24:44 Gametime Ad 26:05 Beyond Meat Ad 27:06 How Mitch spent his time while injured 31:15 Reacting to Cookoff - Beyond Meat 35:06 Favorite Impact Players - Shinola 38:03 Picture Me Scrolling 47:09 Who would Matt guard in a pickup game? 47:50 Jalen is an unethical scorer 49:15 What is the best part of the offseason and being a Knick? - Fanatics 52:00 Fan Questions 1:01:13 Outro #roommates #nba #newyork #newyorkknicks #knicks #jalenbrunson #joshhart #mitchellrobinson Learn more about your ad choices. Visit megaphone.fm/adchoices

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk HOTD + Survivor 46 Week 2 | House of the Mermaid Dragon

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Jun 25, 2024


This week, Rob and Josh discuss the Season 2 Episode 2 of House of the Dragon, their "quibs" with HotD, and why there's so much stew on the show. They then shift gears and compare the Survivor 46 cast to Game of Thrones characters.

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk HOTD + Survivor 46 Week 1 | House of the Mermaid Dragon

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Jun 20, 2024


This week, Rob and Josh discuss the Season 2 premiere of House of the Dragon, whether Rob is #TeamBlack or #TeamGreen, and Rob's biggest irrational pet peeve. They then shift gears and briefly touch on what's going on in the Survivor world right now.

The Imperfects
IMPERFIX: Johann Hari & Josh Talk About Addiction

The Imperfects

Play Episode Listen Later May 3, 2024 20:21


In this episode of the IMPERFIX we revisit one of our many conversations with Johann Hari. However this IMPERFIX starts with Josh, delivering what may be one of the most powerful and moving acts of vulnerability we've ever seen on this podcast, when he felt compelled to share a realisation, that he had been addicted to the internet for much of his life. Johann's response was as always, heartfelt, engaging, hopeful and empowering. And we thought it was worth revisiting. You can hear the episode in full here. https://link.chtbl.com/iusc6YA6See omnystudio.com/listener for privacy information.

TESTPIECE Climbing
#96 T&J — Battling Mid-Send Doubts, Incredibly Hard Sends, New Shoe Tech, Update Your System By Shutting Up, Don't Talk Sh!t, and Josh Talk's Sh!t

TESTPIECE Climbing

Play Episode Listen Later Apr 29, 2024 118:25


You're midway through a redpoint burn and you're tired. There's a bunch of moves to go and you tell yourself that you're so tired right now there's no way you'll ever send. But the truth is, you have no idea how far you will get or if the send is actually right there for the taking. You can't trust your feelings!Tim and Josh tackle the problem of doubt creep and how to find actual success during your attempts.SHOW NOTES:Testpiece PatreonRyuchi Almost SendingBon Voyage with James Pearson and Adam OndraMichaela KierschHuecoEra VellaTick ListAidan Robert's On New V17's?No Edge ShoesSupport the Show.Support us on Patreon: HEREVisit our podcast page: HERESign-up with one of our coaches: HEREFollow us on Instagram: HERE

Marginal Gains Cycling Podcast, Presented by Silca
Time's Tony Karklins and Josh Talk Bike Shops and Carbon Manufacturing

Marginal Gains Cycling Podcast, Presented by Silca

Play Episode Listen Later Apr 11, 2024 43:27


Tony Karklins is the founder of Allied Cycle, is currently the founder of Time, and has deep knowledge of all aspects of the cycling industry, all the way back to when as a teenager he owned a bike shop. He's the perfect match for a conversation with Josh about bike business, manufacturing, racing and more. 

AttractionPros Podcast
Episode 339: Matt and Josh talk about premium experiences

AttractionPros Podcast

Play Episode Listen Later Mar 5, 2024 36:27


This episode started with a question about what we as an industry might be lacking compared to other industries. It just so happens that Josh and Matt were talking about premium experiences just before recording, so that happened to be on our minds. In this episode, we talk about possible enhancements attractions can make to premiumize both the guest and employee experience.  At its core, a premium experience is based on three things: exclusivity, efficiency and personalization. With that in mind, we brainstormed a few ways to include those in our offerings to guests and employees. For example, what if guests who opted for a premium experience not only had a special parking pass, but a separate lane to bypass all other traffic?  Or better (or even more premium) yet, what if a van or limo arrived to pick the guests up and bring them to the park?  Would THAT feel like a premium start to the day? We also talked about this for employees, and discussed that what employees really crave is to be heard, valued and know that they have a future. From our experience, there are a lot of employees that would consider these foundations of the employee experience to be premium - IF done on a consistent basis. The real challenge for many attractions is looking at the business differently. Taking a strategic look at every phase of the guest or employee journey to determine if there is more that could be done - and the answer is YES! There is no plateau to hospitality or service that we extend to the people we care about. If you have initiatives that add premium touches to the guest or employee experience, we'd love to hear about them and possibly feature them on a future follow-up episode of the podcast. You can email us at attractionpros@gmail.com, or find us any of the socials.   To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)

AttractionPros Podcast
Episode 336: Matt and Josh talk about getting past the honeymoon phase, using feedback to drive growth, and moving the goalpost

AttractionPros Podcast

Play Episode Listen Later Feb 13, 2024 53:21


Recently, Universal Orlando shared additional details about Epic Universe, scheduled to open in 2025.  The news of the upcoming park's opening sparked a conversation about sustaining guest and employee experience initiatives on a continual basis.  Grand openings are often accompanied by fanfare and confetti, but attractions are built for the long term, rather than the initial splash they make.  In this episode, Matt and Josh talk about getting past the honeymoon phase, using feedback to drive growth, and moving the goalpost. Getting past the honeymoon phase "Every day should be a grand opening." There is substantial effort that it takes to open a large attraction such as a theme park.  From construction to marketing and hiring, the majority of work activity is pointed toward the grand opening.  Once the grand opening occurs, the initial novelty eventually wears off, and now the team needs to shift toward long-term operations. However, when guests visit for the first time - even years after opening, the attraction needs to preserve the grand opening feel.  For employees, this includes the first-day feeling that they have on their first day of employment, whether it aligned with the grand opening or not.  Sustaining the enthusiasm is critical, particularly as employees become accustomed to their work environment, which for them now feels normal, ordinary, and occasionally even redundant. How can you treat every day like the grand opening for both guests and employees?   Using feedback to make improvements "Ask what can improve the experience, not *if* anything could improve it." You should always stay up-to-date on how you are delivering the experience compared to expectations, for both guests and employee experience.  Using multiple streams of feedback, you can determine what friction points there are in the experience, coming from the guests or employees themselves.  Then, using an operational lens and recognizing that the solution is not always the opposite of the problem, you can implement solutions very quickly that address the perception of the issue, and continue to measure the data to track improvements. This also requires leaders to look at their environments with a critical eye and not accept mediocrity.  Saying “it's fine” to minor issues is an indicator that a leader will overlook circumstances that will grow into larger problems in the future.  Taking care of them immediately ensures a high standard of quality.   Moving the goalpost "Use 'wow' moments to make sure the experience has no plateau." The guest and employee experience have no limit.  The more you drive these forward, the more growth opportunities you have for guest loyalty, including repeat visitation and positive word of mouth, as well as employee loyalty, which includes retention and referrals.  Even if you are ranked #1 on TripAdvisor, you can create a larger buffer between yourself and the attraction ranked #2. The concept of the peak-end rule indicates how we remember experiences.  We are most likely to remember the beginning, end, and the peaks that occur throughout the experience.  If we strategically orchestrate the peaks throughout their day, we can better ensure satisfaction, and we can continue to iterate new ideas for “wow” moments that can push the experience further.   Even if your attraction isn't brand new, tomorrow is a brand new day.  When you focus on the guest experience and the employee experience, the revenue follows. To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)

Water Voice
CEO Greg and Product Engineer Josh Talk Improvements to Our Concrete

Water Voice

Play Episode Listen Later Dec 19, 2023 19:48


CEO Greg and Product Engineer Josh discuss Improvements to our permeable concrete as we make our way towards market. Check out StartEngine.com/AquiPor for more info.

AttractionPros Podcast
Episode 326 - Matt and Josh talk about the Hospitality Mentality

AttractionPros Podcast

Play Episode Listen Later Dec 5, 2023 40:37


Keep connecting with IAAPA in 2024! Join your colleagues and peers at the IAAPA FEC Summit from January 21st to the 23rd in San Antonio, Texas. Or, plan to celebrate the industry's most significant achievements at the new IAAPA Honors event held in conjunction with the IAAPA North America Summit, March 3rd to the 5th in Las Vegas. We can't wait to see you there! Visit IAAPA.org for more information.   It's time to change the way we think about customer service.  For so many years, we've heard phrases like “treat the customer with respect,” “put yourself in the guest's shoes,” “customer service is just about being nice,” or “the customer is always right.”  In Josh's new book, The Hospitality Mentality, he offers a fresh perspective to customer service that aligns more with guest experience and loyalty instead of traditional customer service.  While the concepts apply to all business types, the book was written with the attractions industry top of mind.  In this episode, Matt and Josh explore The Hospitality Mentality, covering topics that include working with people, how hospitality is for everyone, and how our guests don't need us.   Working with people The hospitality industry, including attractions, requires a desire to work with people as a requirement for the job, and therefore isn't for everyone. However, even if you are a people person, without a proper understanding and implementation of the Hospitality Mentality, an organization won't be able to deliver the fantastic service standard they want to provide to their guests.  To add context, Josh reminisces about a restaurant he visited, noting that it was staffed with excellent employees who believed they were well-suited for the hospitality industry due to their kindness and authenticity. However, despite their admirable intentions, the lack of a hospitality mindset made the overall experience frustrating for visitors, despite the fact that the employees were “nice,” and the restaurant ultimately closed.   Hospitality is more than an industry Josh shares that hospitality is a universal language that extends beyond the leisure industry. Connecting the dots of Josh's ideas reveals the simplicity of applying these principles to any context, but mostly those involving human interaction. Throughout the process of publishing his book, Josh has shared many stories on how these ideas have gone beyond the walls of the attractions industry. A manager at a child support call center found value in adopting multiple ideas that not only enhanced the service provided, but also positively impacted their team. Furthermore, a member of a homeowner's association shared that they wished the association had the Hospitality Mentality to make the experience even more enjoyable and swiftly resolve issues for its members.   Guests don't need us Josh shared a simple principle in his book that centered around one idea: guests don't need us. However, Josh uses this as an opportunity, and breaks it down into a simple three-step idea that helps build the hospitality mentality.  First, it's important to know that guests don't need us, which leads us to Josh's second point; guests' alternative options are limitless. Alternative options can span from direct, local competition all the way to streaming services and at-home entertainment. Knowing this, Josh shares that we need to show our guests that we know that. Guests come to an experience expecting it to exceed all the direct and indirect competitors, and we need to prove them right by providing the best possible experience they can ask for.    To learn more about The Hospitality Mentality (and to purchase a signed copy), click here. As of December 5th, 2023, The Hospitality Mentality is available at your favorite bookstore and online.   This podcast wouldn't be possible without the incredible work of our faaaaaantastic team: Scheduling and correspondence by Kristen Karaliunas A/V editing by Abby Giganan Summary written by Mason Nichols To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)

Talk Tennis
Life is short, have more fun on the tennis court with ACE THE MOON! Co-founders Deena & Josh talk about how this brand came to be & the inspo behind this fun brand!

Talk Tennis

Play Episode Listen Later Nov 28, 2023 48:01


Rooted in tennis. Inspired by life. ACE THE MOON is one of my favorite new tennis brands and it is no secret it is their mission to build a human connection around sports (TENNIS!), art, music and life. From the fun prints to amazing hats, the brand is bringing loads of personality to the court and PERFECT for gifting to the tennis player in your life!  In this episode, we talk to Josh & Deena, co-founders of Ace The Moon, about ALL THE THINGS! Including how they started, how they met (it's a good story!), what they are inspired by, who their clothing is for and SO MUCH MORE. To give you a better idea of their brand, we snagged this snippet from their site - check it out and enjoy: "There are so many parallels between our favorite sports and every day life. Tennis, much like life itself, will throw you a combination of winners, unforced errors, lobs, dropshots and just about anything in between. We know that we play our best tennis, and are at our best both personally and professionally, when we are just having fun, staying relaxed and being in the moment. In a time where it often seems difficult to make and build genuine connections, we hope that some of the fun and unique products and stories we bring out to the world can help bring people together." Shop ACE THE MOON at Tennis Warehouse: https://www.tennis-warehouse.com/Ace_The_Moon/catpage-ATM.html Follow ACE THE MOON: https://www.instagram.com/acethemoon_la/ Check out their website: https://acethemoon.com/   If you have any further questions or want to continue the conversation?! Email us at podcast@tennis-warehouse.com   Shop with us for all your TENNIS needs all over the WORLD:

A Kids Book About: The Podcast
Amy and Josh Talk About Being an Introvert

A Kids Book About: The Podcast

Play Episode Listen Later Oct 9, 2023 16:44


Amy Taylor and Josh Maynard, co-authors of A Kids Book About Being An Introvert, talk about discovering the intentional, (sometimes) quiet, and wonderful power in being an introvert.A Kids Book About Being An Introvert (view book)Full Book Description:In a time when it seems like so much depends on small talk and friend count, life can start to feel a little awkward for the introverted kiddos of the world. This book explores the introvert experience from struggles to superpowers, on a mission to affirm those of us who find solace in a bit of silence and solo time. We have a lot to offer the world—and we do it our own way.About the Author:Amy Taylor (she/her) is an Ohio-based writer, storyteller, introvert, and proud dog mom. Josh Maynard (he/him) is a lifelong introvert, dad of 3 (boisterous) tiny humans, and designer based in Arvada, Colorado. *If you want to be on a future episode of A Kids Book About: The Podcast or if you have a question you'd like us to consider, have a grownup email us at listen@akidsco.com and we'll send you the details. 

AttractionPros Podcast
Episode 311: Matt and Josh talk about what matters - Lessons from CNC23

AttractionPros Podcast

Play Episode Listen Later Aug 22, 2023 54:13


Coaster Nerd Con, or CNC23, took place from July 6-14, 2023.  This is the annual trek where Matt and two friends take an epic journey to ride roller coasters, debate the best park food and experience the best the industry has to offer. This year, Josh got to join them at their first park, Six Flags Great America. From there, the trio went to Lost Island Theme Park, Adventureland, Worlds of Fun, Silver Dollar City, Frontier City, Six Flags Over Texas, SeaWorld San Antonio, and Six Flags Fiesta Texas. As usual, there were lessons learned along the way. In this episode, Matt and Josh talk about the “things that matter” to the park-going experience.    Enthusiasm matters   For those who know Jeffrey Siebert, Park President at Six Flags Fiesta Texas, you know that he has enthusiasm to spare. In fact, he calls himself an “enthusiast who gets to run a theme park,” and that enthusiasm shows from the look of the park (amazing), the interactions with the team (hospitable and friendly), and the fact that everything was open. His energy is infectious, and that has an incredibly positive impact on the entire operation.    We also ran into team members at other parks, such as Lost Island, who leveled up their own enthusiasm. The gentleman who greeted us for the dark ride and the chef who checked on us as we ate lunch both positively enhanced our experience because of their enthusiasm and positive demeanor.    Recognition matters   There are so many ways to recognize a team member and so many great accomplishments to recognize them for! As we learned from Tony and Gina Claassen, there is something that Silver Dollar City does that combines recognition with a way to immortalize loyal team members.   Disney has the windows on Main Street, and Silver Dollar City has customized, themed posters that are placed throughout the park that recognize team members that have been with the company for 25 years. The best part is that Gina and Tony got to help design their posters and had a choice of where to put them. Next time you're at SDC, see if you can find them!   Environment matters   The look, the feel, the emotion, the smells, the music… it all plays into the environment you are stepping into and will be the foundation of an immersive experience. Worlds of Fun has done considerable retheming and upgrades to the park, including paint and new facades. Lost Island was clean, incredibly well-themed, and paid attention to the little details that really made a difference.    Props must also be given to the Bamboozler (Round-Up) at Worlds of Fun.  The internal paint job (which one could argue wasn't needed for the ride to function) created a visually interesting and attractive experience not just for the riders but the guests on the midway as well.    History matters   Many rides and attractions have had lives before landing in their current home. Parks also move things all the time to accommodate expansion and new experiences. It truly enhances the experience when a park takes the time to acknowledge and document the journey that a ride has taken to get to its current home.    A notable piece of history for Matt is the Grand Carousel at Worlds of Fun, which used to be at Geauga Lake in Aurora, OH. Geauga Lake was Matt's home park growing up, and there is a very good chance he rode it when he visited with his family. Sharing the history can develop and strengthen the emotional connection of the experience.    Activities matter   As much as the CNC crew loves roller coasters, it was really fun to discover, observe and participate in a variety of activities that bring people together and let them have fun or challenge themselves in a non-traditional way (for a theme park).   Lost Island had a number of activities that allowed guests to challenge their minds as well as their body. Silver Dollar City staged a good ‘ol fashioned water balloon fight, and Fiesta Texas has a state-of-the-art gaming center.     For more on the CNC23 trip, look for #CNC23 on Facebook and Instagram.    To connect with AttractionPros, visit attractionpros.com or email attractionpros@gmail.com.

Movie Planet Podcast
BONUS SHOW - Joe and Josh talk Barbenheimer

Movie Planet Podcast

Play Episode Listen Later Aug 2, 2023 45:25


Welcome to The Movie Planet BONUS SHOW! After recording Bad Boys 2, Josh and Joe spoke for an additional hour.  Here they talk about the biggest summer weekend of the year: Oppenheimer  Barbie  "Hot Sauce" provided by: Wavtracks Music PO Box 56 Sylvania, 2224 NSW Australia   iTunes: https://itunes.apple.com/us/podcast/movie-planet-podcast/id1397030238?mt=2 GMAIL: movieplanetpodcast@gmail.com Twitter: @MoviePlanetPod Instagram: @movieplanetpod Facebook: /movieplanetpod   The Movie Planet podcast is not affiliated with, prepared for, approved or licensed by any entity that created any films discussed or reviewed herein. All movie clips and music included in the podcast are the intellectual property of the respective copyright holders. They are included here for the purpose of review, and no infringement is intended.

Sports Talk Saturday with Sal Capaccio
Zach and Josh talk to Brian Koziol about the US Open

Sports Talk Saturday with Sal Capaccio

Play Episode Listen Later Jun 17, 2023 15:37


Zach and Josh talk to Brian Koziol about the US Open

Sports Talk Saturday with Sal Capaccio
Zach and Josh talk Pittsburgh sports with Chris Mack from 93.7 The Fan

Sports Talk Saturday with Sal Capaccio

Play Episode Listen Later May 27, 2023 21:56


From Hour 3 from May 27th, Zach and Josh talk Pittsburgh sports with Chris Mack from 93.7 The Fan

AttractionPros Podcast
Episode 296 - Matt and Josh talk about defining your DEFCON

AttractionPros Podcast

Play Episode Listen Later May 9, 2023 46:26


We all want to enjoy our time off.  However, as leaders, there is often this nagging feeling like we're missing something or we are going to be needed for an important decision. What follows is an endless parade of checking email, texting co-workers, checking email, thinking about the work left undone, checking email…   When does it stop?  When you proactively put a plan in place to identify the things you SHOULD be contacted for vs the items your team should be able to handle. In this episode, Matt and Josh talk about defining your DEFCON, operational communication, and empowering your team. Defining your DEFCON   "If I am going to hear about this from external sources, then I want to hear it internally first."   You're getting ready to leave for an extended period of time and tell your team, “Only contact me if there is an emergency.”  However, your version of an emergency and their version rarely line up - without some conversations and expectations.   Defining your DEFCON refers to creating a system or tiered approach to emergency or off-time communication. Similar to measuring a nuclear threat, you can assign DEFCON ratings to various situations that may or may not require your intervention. DEFCON 1 (worst case scenario) could be a team member or guest injury, a 911 call, or social media event about to go viral. You NEED to know and possibly act on these situations. A DEFCON 5 (lowest priority) could be a routine guest complaint or needing toilet paper. Your staff should be able to do these things and do not require immediate attention.  Operational communication   "It's not just about delegation, it's also about communication."   Defining when and how to communicate goes beyond preparing for a vacation; it should be the rule for figuring out the best way to run your operation. With so many communication methods and strategies available, there is no reason for someone to be out of the loop.   As you are defining your DEFCON, you are likely identifying areas of the business that your team should be able to handle but maybe can't. This gives you a great place to start regarding tasks and processes you should discuss with your team. This not only prepares them for your absence, but ultimately this process strengthens their individual skills and builds the confidence needed to function without you. Empowering your team   “Fewer employees having more autonomy means we HAVE to empower them.”   Teaching your team how to handle situations requiring more and more responsibility not only increases their aptitude and confidence but also gives them a greater sense of ownership and autonomy. The true definition of empowerment is to literally give power to another person - you are doing this by teaching a skill and trusting them to carry it out without your supervision.   Whenever you empower someone, the results may not come out as you thought. Maybe they are better, maybe they are worse. If they are better, celebrate and recognize your team for improving a process or practice.  If the results are not what you expect, then this would trigger a coaching conversation where you can discuss the decision-making process and actions taken.  This podcast wouldn't be possible without the incredible work of our amazing team: Scheduling and correspondence by Kristen Karaliunas   To connect with AttractionPros: attractionpros@gmail.com

AttractionPros Podcast
Episode 291: Matt and Josh talk about high expectations and how to exceed them

AttractionPros Podcast

Play Episode Listen Later Apr 4, 2023 48:54


Expectations are funny things. As businesses, we strive to exceed them so our guests will want to come back and also share their great experiences with others. The problem is that each guest may have a different set of expectations based on various inputs and experiences, so defining what the expectations are and what exceeding them looks like can be a challenge. In this episode, Matt shares a recent experience where the perception of exceeding expectations was thought to possibly have a negative connotation, which was quite a surprise. Matt asked Josh for his thoughts, and the following conversation about high expectations and how to exceed them was born.   Expectations and experiences are both difficult to define   Expectations and experiences are in the eye of the beholder. With varied backgrounds, inputs, stimuli, and reactions, it's unlikely that different people will perceive that same experience in the same way. Businesses that can seek to understand the majority of their guests' expectations and design experiences to exceed those expectations will be the ones who can consistently captivate their audiences.   Over-promise and over-deliver your over-promise   When marketing an experience, organizations have to strike a fine balance between driving the anticipation of their offerings and the execution in real-time. Many will say, under-promise, so your delivery will create a WOW for your guests. We discuss a different tactic; to over-promise AND over-deliver on your over-promise! In the highly competitive market for your guests' free time and disposable income, you must entice them to visit, get off the couch, get the kids ready, research your policies and hours, and make the decision to give you a try. That takes a compelling message that, if mishandled, could mean that people choose a different outlet for their entertainment. This tactic also means you HAVE to execute at the highest levels because you have raised the stakes, and your guests will be waiting to see if you can deliver.    The intangible moments are where you go beyond what you promised   We've all had those moments. Those instances that elevate our view of the experience and make it memorable. Like expectations, those moments can be hard to define, but you know it when you feel it. The best organizations know what those feelings are, beyond the behavior, and empower their teams to do what's right in the moment to create the emotional reaction and connection that leads to loyalty and great word of mouth. Sometimes those intangible moments can't be planned. They can't be put on a schedule. It's a perfect storm of the employee having a deep understanding of what the guest is looking for so they can deliver on that in an authentic way.   Meets before exceeds   It should almost go without saying that organizations need to work to meet the defined need before trying to exceed it. In the case of an employee, meeting their expectations may include a safe environment, getting paid on time, and a fair schedule. If those are not met, employees will have a hard time buying into efforts made by their leaders - even if they qualify as intangible moments. Those exceeding efforts will fall flat because the basic needs have not been met.  This episode is kindly sponsored by Attractions.io, the guest experience platform behind Merlin Entertainments', San Diego Zoo's, and the PGA Championship's branded mobile apps. Like us, the team at Attractions.io are on a mission to elevate our guest experiences and ensure they exceed the expectations of today's digitally native guests. By combining a branded mobile app with an operator console that consolidates behavioral data from every touchpoint in the guest journey, the Attractions.io platform empowers operators with the tools they need to increase guest satisfaction, spending, and loyalty. To learn more about how Attractions.io can help you connect your end-to-end guest experience, visit Attractions.io/howitworks.   This podcast wouldn't be possible without the incredible work of our amazing team: Scheduling and correspondence by Kristen Karaliunas Video editing by Abigail Giganan   To connect with AttractionPros: attractionpros@gmail.com

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk Bob Odenkirk’s Lucky Hank

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Mar 21, 2023 63:08


In this episode, Rob and Josh discuss Lucky Hank on AMC. Then at about 30 minutes, they talk through Josh's takes on the latest Survivor 44 episode, plus some TV and movie headlines from the past week. The post Rob and Josh Talk Bob Odenkirk's Lucky Hank appeared first on RobHasAwebsite.com.

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino
Rob and Josh Talk Bob Odenkirk's Lucky Hank

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino

Play Episode Listen Later Mar 21, 2023 55:01


In this episode, Rob and Josh discuss Lucky Hank on AMC. Then at about 55 minutes, they talk through TV and movie headlines from the past week. The post Rob and Josh Talk Bob Odenkirk's Lucky Hank appeared first on PostShowRecaps.com.

Better Call Saul
Rob and Josh Talk Bob Odenkirk’s Lucky Hank

Better Call Saul

Play Episode Listen Later Mar 21, 2023 55:01


In this episode, Rob and Josh discuss Lucky Hank on AMC. Then at about 55 minutes, they talk through TV and movie headlines from the past week. The post Rob and Josh Talk Bob Odenkirk's Lucky Hank appeared first on PostShowRecaps.com.

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler

In this episode, Rob and Josh discuss Lucky Hank on AMC. Then at about 55 minutes, they talk through TV and movie headlines from the past week.

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk Survivor 44 Episodes 1 + 2

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Mar 14, 2023 68:42


In this episode, Rob and Josh discuss Survivor Season 44. Then at about 55 minutes, they talk through TV and movie headlines from the past week. The post Rob and Josh Talk Survivor 44 Episodes 1 + 2 appeared first on RobHasAwebsite.com.

Survivor: 46 - Recaps from Rob has a Podcast | RHAP
Rob and Josh Talk Survivor 44 Episodes 1 + 2

Survivor: 46 - Recaps from Rob has a Podcast | RHAP

Play Episode Listen Later Mar 14, 2023 68:42


In this episode, Rob and Josh discuss Survivor Season 44. Then at about 55 minutes, they talk through TV and movie headlines from the past week. The post Rob and Josh Talk Survivor 44 Episodes 1 + 2 appeared first on RobHasAwebsite.com.

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino
Rob and Josh Talk Survivor + TV and Movie Headlines

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino

Play Episode Listen Later Mar 14, 2023 69:42


In this episode, Rob and Josh discuss Survivor Season 44. The post Rob and Josh Talk Survivor + TV and Movie Headlines appeared first on PostShowRecaps.com.

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler
Rob and Josh Talk Survivor + TV and Movie Headlines

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler

Play Episode Listen Later Mar 14, 2023 69:59


In this episode, Rob and Josh discuss Survivor Season 44.

AttractionPros Podcast
Episode 283: Matt and Josh talk about the evolving role of the frontline team member

AttractionPros Podcast

Play Episode Listen Later Feb 7, 2023 39:57


The role of the frontline team member in the attractions industry is changing. As technology continues to evolve, fewer team members are needed to complete certain functions than before. This isn't a new phenomenon, but certainly accelerated in recent years, in part due to trends coming from the pandemic where more functions were made contactless and self-service. Additionally, with the labor challenges that the industry has been facing, there are more and more conversations being had about how to do mre with less, as many businesses are hiring fewer team members and at a higher wage. In this episode, Matt and Josh put their minds together to discuss the evolving role of the frontline team member.   The role of the frontline team member is evolving due to a combination of technology and wage increases. It's no surprise that the pandemic drastically changed many unique aspects of the industry, but one of the sizable changes observed has impacted the entire workforce. Wage increases have been happening across the world as a result of the impact that the pandemic had on the labor market. Since our frontline employees are demanding higher wages and are also having many aspects of their job changed by the incorporation of technology, their role needs to evolve so we can keep providing a great guest and employee experience.   If you have fewer team members and are paying them more, this raises their standards and your expectations from them to deliver a superior guest experience. If a guest were to go to a park and interact with 10 team members, and 9 delivered a great interaction, most would say that they had a great overall experience. However, with fewer team members and less interaction with them due to the use of technology, that 1 ‘dud' team member may be the only interaction a guest has in their day, resulting in the guest developing a completely different perspective.  With fewer team members, there is less of a chance to make a good impression. To combat this, our frontline team members need to become well equipped and have fewer barriers so that when they interact with guests, they can have a great interaction and solve problems with ease.    With less in the way, team members can exceed guests' expectations by proactively anticipating needs and create "wow" moments more easily. As technology and automation help to remove many functions of your team members' job duties, this enables them to have more opportunities to facilitate personal interactions.  Leaders should take a close look at their job descriptions and employee handbooks and determine if “exceeding expectations” is part of their daily routine, or if it is considered an afterthought.   By fully focusing on the guest experience, frontline team members can gain a higher sense of fulfillment and satisfaction with their jobs. Since technology has the ability to handle many redundant aspects of the industry such as ticket selling or front of line passes, we can allow our employees to become guest experience ambassadors. By giving them a strong purpose and equipping them with the proper toolset, they can make guests happy every day, one of the main reasons many people work in the industry.  By giving team members fulfillment and purpose, they begin to develop a sense of excitement when coming to work, and a fun drive home after their day is over. Instead of creating stressful environments where our frontline team members are doing the same actions, they can instead be trusted to create memories and feel excited about who they'll interact with the next day.    How are you keeping up with the inevitable evolution of your frontline team members in the attractions industry? This podcast wouldn't be possible without the incredible work of our amazing team: Summary by Mason Nichols Video editing by Abigail Giganan To connect with AttractionPros: attractionpros@gmail.com   This episode is kindly sponsored by Attractions.io, the guest experience platform behind Merlin Entertainments', San Diego Zoo's, and the PGA Championship's branded mobile apps.  Like us, the team at Attractions.io are on a mission to elevate our guest experiences and ensure they exceed the expectations of today's digitally native guests. By combining a branded mobile app with an operator console that consolidates behavioral data from every touchpoint in the guest journey, the Attractions.io platform empowers operators with the tools they need to increase guest satisfaction, spending, and loyalty. To learn more about how Attractions.io can help you connect your end-to-end guest experience, visit Attractions.io/howitworks.

Camp Scouts
CS Spotlight #4: Curbside Jones and Josh Talk Jigga With the Grill

Camp Scouts

Play Episode Listen Later Dec 28, 2022 66:25


On our fourth Spotlight episode, Josh sits with Austin-based artist Curbside Jones to talk about his album Jigga With The Grill, fashion, work ethic, and the importance of supporting local artists. Curbside Jones has gone out of his way to help foster a community of outstanding creatives since he started sharing music, and it is inspiring to have been able to pick their brain for an hour. Socials: Curbside Jones: www.curbsidejones.com Be sure to follow us @campscoutspod on Twitter and Instagram!!! Josh @jwfreeman_ on Twitter and Instagram Artwork by @madisonn_rrose on Twitter and Instagram Don't forget to sign up for our newsletter! eepurl.com/h2KPob

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
White Lotus Season 2 Finale: Rob and Josh Talk with Amanda and Ariel + TV and Movie Headlines From December 12 2022

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Dec 13, 2022 103:03


Rob Cesternino and Josh Wigler discuss the White Lotus season 2 finale and the latest in TV and Movie Headlines. The post White Lotus Season 2 Finale: Rob and Josh Talk with Amanda and Ariel + TV and Movie Headlines From December 12 2022 appeared first on RobHasAwebsite.com.

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino
White Lotus Season 2 Finale: Rob and Josh Talk with Amanda and Ariel + TV and Movie Headlines From December 12 2022

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino

Play Episode Listen Later Dec 13, 2022 103:50


In this episode, Rob and Josh talk about The White Lotus Season 2 Finale. Then, about 45 minutes into the podcast, Josh and Rob talk headlines from the entertainment news space. The post White Lotus Season 2 Finale: Rob and Josh Talk with Amanda and Ariel + TV and Movie Headlines From December 12 2022 appeared first on PostShowRecaps.com.

The White Lotus: A Post Show Recap
White Lotus Season 2 Finale: Rob and Josh Talk with Amanda and Ariel + TV and Movie Headlines From December 12 2022

The White Lotus: A Post Show Recap

Play Episode Listen Later Dec 13, 2022 103:50


In this episode, Rob and Josh talk about The White Lotus Season 2 Finale. Then, about 45 minutes into the podcast, Josh and Rob talk headlines from the entertainment news space.

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler
White Lotus Season 2 Finale: Rob and Josh Talk with Amanda and Ariel + TV and Movie Headlines From December 12 2022

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler

Play Episode Listen Later Dec 13, 2022 103:50


In this episode, Rob and Josh talk about The White Lotus Season 2 Finale. Then, about 45 minutes into the podcast, Josh and Rob talk headlines from the entertainment news space.

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP
Rob and Josh Talk Amazon Prime’s Mammals + TV and Movie Headlines

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Play Episode Listen Later Nov 30, 2022 83:33


Rob Cesternino and Josh Wigler discuss Amazon Prime's Mammals and Movie Headlines. The post Rob and Josh Talk Amazon Prime's Mammals + TV and Movie Headlines appeared first on RobHasAwebsite.com.

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino
Rob and Josh Talk Amazon Prime's Mammals + TV and Movie Headlines

Post Show Recaps: LIVE TV & Movie Podcasts with Rob Cesternino

Play Episode Listen Later Nov 30, 2022 85:04


In this episode, Rob and Josh talk about Amazon Prime's Mammals. The post Rob and Josh Talk Amazon Prime's Mammals + TV and Movie Headlines appeared first on PostShowRecaps.com.

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler
Rob and Josh Talk Amazon Prime’s Mammals + TV and Movie Headlines

30 Years Greater: Iconic 1990s Movie Reviews from Rob Cesternino and Josh Wigler

Play Episode Listen Later Nov 30, 2022 85:04


In this episode, Rob and Josh talk about Amazon Prime's Mammals.

Camp Scouts
CS Spotlight #3: Virtual Bird and Josh Talk Janes Dysphoria

Camp Scouts

Play Episode Listen Later Oct 19, 2022 70:26


On our third Camp Scouts Spotlight episode, Josh sits down with Jane from Virtual Bird to talk about her sophomore album, Janes Dysphoria, the work put into it, and more. Jane has been nothing but supportive since the first episode of our podcast, and we are so glad to be able to have her on the show once again. Janes Dysphoria by Virtual Bird: fakefour.bandcamp.com/album/janes-dysphoria Jane also has a gofundme up right now if you would like to help out with her current situation: https://www.gofundme.com/f/73u86r-first-months-rent?utm_source=customer&utm_medium=copy_link&utm_campaign=p_cf+share-flow-1 Virtual Bird socials: @JaneVirtualBird on Twitter @VirtualBirdOffical on Instagram Youtube: www.youtube.com/channel/UCdC4wujwuxoAg3tGr7QS9HQ Be sure to follow us @campscoutspod on Twitter and Instagram!!! Josh @jwfreeman_ on Twitter and Instagram Artwork by @madisonn_rrose on Twitter and Instagram

Camp Scouts
CS Spotlight #2: WARD and Josh Talk About What's Living on the Roof

Camp Scouts

Play Episode Listen Later Sep 21, 2022 102:35


On our second Camp Scouts Spotlight episode, Josh sits down with WARD to talk about his debut album, What's Living on the Roof, its meaning, and more. WARD is an incredible artist and has been a supportive member of the community since our tenth episode of the podcast, so it is an honor to have him on the show. WARD socials: @yoworstfriend on Twitter and Instagram @idkhelazy on TikTok Be sure to follow us @campscoutspod on Twitter and Instagram!!! Josh @jwfreeman_ on Twitter and Instagram Artwork by @madisonn_rrose on Twitter and Instagram

Santa Barbara Talks with Josh Molina
Geordie & Josh Talk Seinfeld, Golden Girls, Good Times, and childhood TV shows

Santa Barbara Talks with Josh Molina

Play Episode Listen Later Aug 25, 2022 59:59


The Geordie & Josh podcast is back with an entertaining discussion about their favorite TV shows. The two college professors talk how shows influenced them in their childhood. They banter about Seinfeld, M*A*S*H, Good Times, Three's Company and much more. Geordie offers her intellectual insight into why the shows were relevant at the time, and the reasons they mattered to her. Molina shares the shows that were impactful to him. The professors talk about the characters played by Lisa Bonet, Bea Arthur, Jerry Seinfeld, Jerry Stiller, Jason Alexander, Ernest Thomas, Suzanne Somers, and many more. This hour-long podcast offers a smart look at how these shows shaped their complicated lives. Armstrong is a full-time teacher at Santa Barbara City College. Check out her article on feminism here: http://www.ayww.org/new-blog/2016/2/27/is-feminist-the-new-f-word-and-what-does-that-have-to-do-with-2020-ayww Armstrong, a professor of geography, teaches a variety of classes, including Human Geography, World Regional Geography, California Geography, Physical Geography, and Economic Geography. Please visit You Tube and subscribe to Santa Barbara Talks. Visit SantaBarbaraTalks.com and consider a financial contribution. Joshua Molina is a journalism instructor at Cal State University, Northridge and Santa Barbara City College. He brings his years of experience, intuition and listening skills to this podcast to help create amazing conversations with interesting and intriguing individuals. Thanks for listening and watching. Share with a friend and ask them to subscribe.

Santa Barbara Talks with Josh Molina
Santa Barbara Talks: Geordie and Josh Talk About Language, the 'C' words the 'F' words, genitalia

Santa Barbara Talks with Josh Molina

Play Episode Listen Later Jul 16, 2022 93:15


Geordie Armstrong and Josh Molina return with the latest episode in their ongoing series "Let's Talk About . . ." This week the geographer and the journalist, who are also teachers at Santa Barbara City College, talk about our culture's obsession with language and why we care about some words, and not others. The two also talk about the importance of listening and hearing people, and allowing them to feel safe from judgment as they explore words and terms — and their meanings. Armstrong offers a history of how some words came to existence, and why their meaning is so offensive to some marginalized groups. She also talks about how our culture uses female genitalia as negative terms and how that language objectives women. "What does it say about us that we have narrowed female genitalia down to just the part that is there for the purpose of reproduction?" Josh talks about how men use female genitalia to diminish the masculinity of men when they call each other the "p-word." Geordie and Josh also talk about their approaches in the classroom and how they help students feel safe to express themselves without judgment. The is mature, in-depth conversation about the importance of words and why they and sometimes, why they don't. Geordie Armstrong is a geographer and professor of geography at Santa Barbara City College. Josh Molina is a professor journalist and professor of journalism at Santa Barbara City College and Cal State University, Northridge. Please consider a contribution to this podcast, owned by Jagan Media LLC. Check out other "Santa Barbara Talks with Josh Molina" podcasts and "Let's Talk About . . . " podcasts on the YouTube channel @Santa Barbara Talks with Josh Molina Consider a contribution at www.santabarbaratalks.com

Shunya One
Creating a niche for the content beyond entertainment Ft. Shobhit Banga

Shunya One

Play Episode Listen Later Jul 1, 2022 26:46


On Shunya One this week, Shiladitya is joined by Shobhit Banga, Co-Founder, Josh Talks. They talk about the journey of Josh Talks where Shobhit narrates an exciting story that eventually led to the building of 'Josh Talks'. He talks about how easy access to the internet has helped people to actively engage in consuming content, which in a way has helped in the growth of Josh Talk. Further, Shobhit also shares the monetisation journey of Josh Talks. Tune in to the episode to Know more!You can follow Shobhit Banga on:LinkedIn: (https://in.linkedin.com/in/shobhitbanga)Twitter: (https://twitter.com/shobhitbanga)Instagram: (https://www.instagram.com/shobhitbanga/?hl=en)You can get in touch with our hosts:Shiladitya MukhopadhyayaLinkedIn: ( https://www.linkedin.com/in/shiladityamukhopadhyaya/ )Twitter: ( https://twitter.com/shiladitya )You can listen to this show and other awesome shows on the IVM Podcasts app on Android: https://ivm.today/android or iOS: https://ivm.today/ios, or any other podcast app.You can check out our website at https://ivmpodcasts.com/

AttractionPros Podcast
Episode 246: Matt and Josh talk about transferable skills, breaking into the industry and the three keys of networking

AttractionPros Podcast

Play Episode Listen Later May 24, 2022 48:28


Breaking into the attractions industry is no simple task, especially if you have built your professional career in a non-related industry. However, for those who change careers into the industry, they find that there are both benefits and challenges to bringing an outside perspective into an industry that historically has promoted from within. This also may require those who have always worked in the industry to reframe their mindset to embrace and welcome individuals who leave a different industry to join a new network of AttractionPros.  In this “mailbag” episode, Matt and Josh discuss the value of transferable skills, methods of breaking into the industry, and the three keys to networking.   Transferable Skills   Every industry has its own unique, uncomparable skills that are required to get the job done. In the attractions industry, there is a place for every skill imaginable! Whether it's figuring out how to rig chairs onto a robotic arm, tricking guests into thinking they teleported into a spaceship, or finding a new way to go about guest situations, there are so many ideas and skills required to further improve our industry.    Expertise leads to a foot in the door. Few people come into this industry blind, as many people have the experience as a consumer and also their previous scope of work. By capitalizing on those previous experiences, your transferable skills can bring you into the industry and break you in. After you get started, you'll need to learn the terminology along the way and stand on the strong shoulders your previous experiences have given you. Breaking Into the Industry   The attractions industry has a strong history of valuing new ideas. Being able to take certain ideas or technology from previous experiences and collide them with the established technology of the industry can create unparalleled attractions that pull guests from every corner of the world. By marketing your unique skill set with these new ideas, breaking into the industry can be very simplified.    Innovation only occurs when someone brings about change. By using your transferable skills and new ideas to your advantage, you can find that breaking point to put yourself in the industry. However, this must be exercised with caution, as the mark made must be made properly in an industry like this. Show patience and be friendly, and you'll find out that the people you talk to always know somebody that can help you out, whether that be in the lens of networking or your new job.  Three Keys to Networking   To build a career in the attractions industry, networking is extremely important.  Even today, if you don't connect yourself with the people who are creating these experiences, you will struggle finding a place where you can release your talent to its fullest potential. The secret to networking involves being known, liked, and trusted..   These three keys are what people define you by, and when you fill all the criteria, people will want you on their team. When it comes to being known, you'll need to initiate conversations. By having a unique trait or scheduling meetings, it will get those talks started. This will help you stand it in a crowded space and get you recognized.  When it comes to being liked, being personal and making the conversation about who you're talking to can make a great first and lasting impression. By creating that relationship, people will want to talk to you again, and that opens up doors for the future. As for trust, make sure you're not just networking for personal gain. It's crystal clear when people come up and are talking to somebody just to get use out of them. By showing your genuine self, it increases the likelihood that people will trust you and will want to talk to you again.    There is so much more to talk about when it comes to breaking into the industry and networking, and we want to hear your thoughts! Feel free to share on Twitter and LinkedIn, and tag @AttractionPros.   This podcast wouldn't be possible without the incredible work of our amazing team: Scheduling and correspondence by Kristen Karaliunas Branding and design by Fabiana Fonseca Summary by Mason Nichols To connect with AttractionPros: attractionpros@gmail.com

AttractionPros Podcast
Episode 245: Matt and Josh talk about transforming the guest and employee experience

AttractionPros Podcast

Play Episode Listen Later May 17, 2022 48:49


Transformation to reach the next level is one of the most delicate processes throughout the attractions industry. In the current state of the industry, we're dealing with a time where people feel different than they've ever felt before. The only answer to help adapt to this new era is transformation to enhance the employee and guest experience. Challenges await behind the door we're approaching, and in this episode, Matt and Josh discuss methods and ways to transform both the guest and employee experience to help combat arising issues and ensure stability in a time where it isn't guaranteed.    Pandemic Recovery (Showing Appreciation)   Throughout the past 2 years, the world has shifted drastically. As a result, the ideologies of people have also shifted within the guest and employee worlds. For example, showing appreciation has become one of the most key elements in both of these worlds due to these changes in ideology. Not only should guests feel appreciated for visiting your location, but employees who help create these experiences should also be recognized for the work they do.    Guests could be doing anything else other than visiting an attraction, so it's important that their presence is recognized. The same thing goes for employees, as they could be working at a different location or working from home. Showing appreciation and recognition has become practically essential after the reset the world recently went through, and people will no longer visit or work for a place that doesn't show them the gratitude they deserve for going out of their way.   How to go about Transformation   Going about transformation is not an easy task. Guidance and critical thinking is essential to develop a meaningful transformation that will give positive results. Following a tailored criteria to help develop transformation will be a ‘North Star.' Although the end goal may be vague, using a structured method to transform one emotion to another can lead to a transformed audience, who may not even know they've been transformed. In addition, using resources is a key element to transform experiences. Companies often have multiple departments, and creating joint efforts can really help attack pressure point elements of transformation.       Measuring transformation can be a difficult task. Guests and employees are very different, yet incredibly intertwined. Overall, seeing how behavior changes in a person is the greatest indicator of transformation for all types of people. If a guest begins to become a consistent visitor, that may show that the changes you made transformed that guest. If an employee begins to refer more of their friends, that may also be a big indicator that your methods of transformation have been successful. By recognizing these changes in behavior, transformation can be altered to achieve the behavior you want.    Removing barriers   One of the biggest obstacles in transforming somebody's behavior is limited vision they have to the bigger picture. Getting someone to say “I've never thought of it that way” is one of the key gateways into transformation. Whether it be for the guest questioning why a restrictive policy exists to an employee wondering why the call-out system exists, helping people see the bigger picture can help change their behavior and lead to a positive transformation. Everyone only sees what is in front of them, and helping them see what goes around policies or experiences can help transform that person.    The same way works when moving up the corporate ladder. As you slowly move up, you begin to see the land below you and how it intertwines with each other. Moving from an hourly position to an operations team leader transforms a person sheerly by how much more they're seeing. By spreading that knowledge, the dots can connect and more people can understand that they're no longer a cog in a machine but rather a unique individual contributing to the operation, far beyond the job description. Overall, by giving more pieces of the puzzle and connecting it for someone, they can be transformed and have their behavior changed.  There are many more ways that transformation can occur, and we are eager to further explore this conversation and hear your opinions on the topic.    Feel free to share your thoughts on Twitter and LinkedIn, and tag @AttractionPros. Tell us what you're going through and tell us how you're transforming your experience, or even tell us how you're struggling.   This podcast wouldn't be possible without the incredible work of our amazing team: Scheduling and correspondence by Kristen Karaliunas Branding and design by Fabiana Fonseca Summary by Mason Nichols   To connect with AttractionPros: attractionpros@gmail.com  

AttractionPros Podcast
Episode 241: Matt and Josh talk about the intersection of guest and employee experience

AttractionPros Podcast

Play Episode Listen Later Apr 19, 2022 46:15


The intersection of guest and employee experience is one of the most important balances in the attractions industry. Not only does the word experience apply to guests, but it also applies to the employees who create those experiences. Oftentimes, guest experience and employee experience are seen as separate functions that usually remain in their respective silos, when in fact there is much that can be gained when they are intertwined.. Fostering the company culture while simultaneously creating unparalleled experiences for guests can be challenging. However, our theory suggests that the core elements of improving both the guest and employee experience are exactly the same.  In this episode, Matt and Josh challenge each other to address guest experience and employee experience initiatives, using their respective expertise to solve for the other's. Attracting Talent (Employee Experience)   When it comes to attracting talent from the guest experience standpoint, it is about setting an expectation that people will have when they visit. Expectations are set for visitors based on what they can anticipate when they visit, and these locations should exceed these expectations to ensure a great guest experience.   For employees, an expectation should be set on what it will be like to work at that location. Management and the workplace environment should be clearly defined for an employee to generate a positive experience. One department shouldn't be crafting these job descriptions, but instead the employee should get a good idea and have their expectations exceeded to create a great employee experience, similar to the guidelines we use for our guests.  Personalizing the Experience (Guest Experience)   Creating a personalized experience for a team member involves many separate keys that unlock relationships that will generate a great experience. Whether it be something as simple as letting them know you were proud of their performance or using their name more often in the workplace, generating these personalized experiences makes an employee feel more welcome.   Therefore, personalized experiences for guests follow many of those same keys. Using a guest's name throughout an experience can create feelings that make the guest feel remembered, appreciated, and welcomed. By following those similar guidelines we use for employees, the guest feels like there's more interaction and relationships throughout their visit.  Holding People Accountable (Employee Experience)   In nearly every experience, there are rules and guidelines in place for operational concerns and guest safety. Being on the side of the guest is important to do, as it should not be assumed that guests don't have the same level of proficiencies that employees have, so going about enforcing accountability in this manner is important to generate a great guest experience and further understand the guest's situation.   For the employee experience, employees should be held accountable and take ownership of their responsibilities. However, it should be known that they don't have the proficiencies that their leaders do. It is important to go about enforcing accountability delicately so that issues can be corrected in a non-assumptive manner and generate a great employee experience. Using Feedback to Improve Experience (Guest Experience)   From an employee standpoint, it is much easier to notice change as they are seen more often by their leaders. By using verbal feedback and basic analysis, it is easy to approach a team member and figure out a root cause of a problem to improve the employee experience and fix issues in the field.    In the lens of guest feedback, you have to act on the feedback you get from surveys and analysis in a similar manner to how you would approach an employee. By trying to solve it at the root cause, whether it be a water pipe or rude employee, you can truly improve the guest experience in a simplistic manner by allowing the guest to be heard and hear about an impact they made. Driving Employee Loyalty (Employee Experience)   Guest loyalty has three main components; coming back often, telling others, and they come to your defense. By showing these main components, a reputation is made for guest experience and generates a beneficial reputation for the company by showing loyal supporters.    In terms of employees, these three main components can be translated directly to retention, referrals, and defense of the business. When these main components are shown by your employees, they feel more welcome and that they are working for a more reputable company. This can help improve operations, retention, and the work environment itself.  Surprise and Delight (Guest Experience)   When you think of team members as investments, you realize that you want to keep that investment motivated and excited to perform at a high level. By surprising employees with simple acts, you can keep them motivated and make them feel valued.    Guests experiences thrive on surprise and delight. When you break them out of a routine, it goes far beyond what they expected and enables them to truly have a better experience. There are many more issues within the realms of guest and employee experience in which this theory can be tested.  We are eager to continue the conversation with your suggestions and thoughts on this topic. This podcast wouldn't be possible without the incredible work of our amazing team: Scheduling and correspondence by Kristen Karaliunas Branding and design by Fabiana Fonseca Summary by Mason Nichols   To connect with AttractionPros: attractionpros@gmail.com

That Digital Show
The Power of Language with Josh Talks

That Digital Show

Play Episode Listen Later Apr 19, 2022 22:00


In this episode, Jay and Theo chat with Arjun Gupta, Senior Software Engineer at Josh Talks, to learn about the company's mission to empower the youth of India, with relatable role models and e-learning. The media platform targets young people in smaller towns across India with content in ten vernacular languages. Arjun likens Josh Talks to an elder brother, guiding users through critical life decisions and mentoring them to improve their lives. Josh Talk's ten YouTube channels currently have 14 million subscribers, with videos garnering about 70 million views each month. The success of Josh Talks led to the launch of an e-learning application, Josh Skills, to upskill young people and better-equip them to find employment. The flagship course is Spoken English, as this remains a common reason employers reject job applicants. A popular feature of Josh Skills is P2P, a peer to peer service allowing users to click a button to talk to friends within the Josh community, practicing their spoken English skills. To improve completion rates, Arjun shares how his team is currently working on ways to gamify the learning process, with subscribers competing in trivia contests to climb the leaderboard. But interactive features like this don't come without technical challenges, which is where Google Cloud can help. To make game play within the app as real-time as possible, Josh Talks will scale its servers to handle the increased load with minimum latency. Josh Talks long-term vision is to support subscribers from school age (14-15) until they are settled into their careers (30-35), which is why Josh Talks is building an infrastructure capable of supporting multiple tools and products so it can grow alongside them.

Camp Scouts
CS Spotlight #1: Derrick Florence II and Josh Talk Owuraku (Part Two)

Camp Scouts

Play Episode Listen Later Apr 13, 2022 55:33


This is part two of Josh and Derrick Florence II's conversation to talk about his album, Owuraku, the effect the internet has had on artists, and the importance of having pride in what you make. If you need Derrick, he'd like you to find him if you want to follow. He asks that you start by googling his name or Moonman Flo. Be sure to follow us @campscoutspod on Twitter and Instagram!!! Curtis @citrushamburger on Instagram Josh @jwfreeman_ on Twitter and Instagram Artwork by @madisonn_rrose on Twitter and Instagram