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Negotiation isn't about logic & reason. It's about emotional intelligence, explains former FBI hostage negotiator Chris Voss. Emotional intelligence and tactical empathy are key to successful negotiating, says former FBI hostage negotiator Chris Voss. He highlights the value of understanding and addressing the other party's emotional standpoint in both business and personal negotiations. By doing so, people can make better deals and foster long-term relationships. Voss emphasizes the importance of addressing people's fears and practicing tactical empathy through labeling. This approach involves identifying and acknowledging the emotions involved in the negotiation. By listening carefully and discerning the underlying motivations and concerns, negotiators can guide discussions more effectively and achieve mutually beneficial outcomes. Being nice to others can often lead to surprising results, proving the power of empathy and understanding in negotiations. chapters for better navigation:- 0:00 What drives people? 1:18 Negotiation is NOT about logic 2:14 1. Emotionally intelligent decisions 3:00 2. Mitigate loss aversion 4:48 3. Try “listener's judo” 5:54 Practice your negotiating skills ------------------------------------------------------------------ About Chris Voss: Chris Voss is the Founder and CEO of the Black Swan Group Ltd. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. ---------------------------------------------------------------------- Get Smarter, Faster. With Episodes From The Worlds Greatest Thinkers. Follow Big think. Share The Episode If You Found It Beneficial. Elevate Your Physique With This "Ultimate ABS Guide, Complete Guide to a sculpted Greek God Like Core" --- Send in a voice message: https://podcasters.spotify.com/pod/show/bigthink/message Learn more about your ad choices. Visit megaphone.fm/adchoices

Chris Voss: How to Consciously Never Split the Difference Chris Voss is known as “The Master Negotiator”. He was the lead Crisis Negotiator for the New York City Division of the FBI, and then the lead international kidnapping negotiator FBI. In 2008, he founded The Black Swan Group, and in May 2016, he published the national best-seller “Never Split The Difference: Negotiation As If Your Life Depended On It”. Welcome to the Conscious Millionaire Show for entrepreneurs,  who want to create an abundant future for themselves and humanity. Heard by millions in 190 countries.  Join host, JV Crum III, as he goes inside the minds of Millionaire Entrepreneurs and World-Class Business Experts. Do you want to put more money in the bank, create a powerful impact, and enjoy a purposeful life? This is the podcast for you! Like this Podcast? Get every episode delivered to you free!  Subscribe in iTunes Download Your Free Money-Making Gift Now... "Born to Make Millions" Hypnotic Audio - Click Here Now! Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much! Inc Magazine "Top 13 Business Podcasts." Conscious Millionaire Network has over 3,000 episodes and millions of listeners in 190 countries. Join us as a regular listener to get money-making secrets on how you can grow your business and profits faster!

Chris Voss: How to Consciously Never Split the Difference Chris Voss is known as “The Master Negotiator”. He was the lead Crisis Negotiator for the New York City Division of the FBI, and then the lead international kidnapping negotiator FBI. In 2008, he founded The Black Swan Group, and in May 2016, he published the national best-seller “Never Split The Difference: Negotiation As If Your Life Depended On It”. Welcome to the Conscious Millionaire Show for entrepreneurs,  who want to create an abundant future for themselves and humanity. Heard by millions in 190 countries.  Join host, JV Crum III, as he goes inside the minds of Millionaire Entrepreneurs and World-Class Business Experts. Do you want to put more money in the bank, create a powerful impact, and enjoy a purposeful life? This is the podcast for you! Like this Podcast? Get every episode delivered to you free!  Subscribe in iTunes Download Your Free Money-Making Gift Now... "Born to Make Millions" Hypnotic Audio - Click Here Now! Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much! Inc Magazine "Top 13 Business Podcasts." Conscious Millionaire Network has over 3,000 episodes and millions of listeners in 190 countries. Join us as a regular listener to get money-making secrets on how you can grow your business and profits faster!

As 2022 comes to a close, we want to hit pause and share a couple of our favorite episodes from throughout the year. We hope you enjoy listening (or re-listening) to these as much as we do. Chris Voss is the author of “Never Split the Difference: Negotiating as if Your Life Depended on It” and the CEO and Founder of the Black Swan Group Ltd. Chris has used his years of experience in international crises and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He also received the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland, and The Goethe School of Business in Frankfurt, Germany. Learn more about Chris and his work at www.blackswanltd.com

Chris Voss is the CEO & Founder of The Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris Voss is known as “The Master Negotiator”, a title earned throughout his time serving as the lead Crisis Negotiator for the New York City Division of the FBI, and then as the lead international kidnapping negotiator for the FBI. In 2008, Chris founded The Black Swan Group, which specializes in teaching you how to never leave money on the table by using hostage negotiation techniques. In May 2016, he published the national best-seller “Never Split The Difference: Negotiation As If Your Life Depended On It” to teach people everywhere how to apply these life-changing hostage negotiation techniques in their daily lives.In this episode, you will learn:How to use NO as a superpower to reveal informationThe importance of collaboration in every negotiationWhat you can do to protect yourself in negotiationsHow everyday negotiations can better prepare you for the important onesThe best ways to approach getting a discountFor more, go to: lewishowes.com/1300Listen to Chris Voss' previous episodes:TOP SECRET Psychological Strategies - https://link.chtbl.com/1203-podMaster the Art of Negotiation - https://link.chtbl.com/902-podNegotiating in Business & Life - https://link.chtbl.com/379-pod

Chris Voss is the author of “Never Split the Difference: Negotiating as if Your Life Depended on It” and the CEO and Founder of the Black Swan Group Ltd. Chris has used his years of experience in international crises and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He also received the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland, and The Goethe School of Business in Frankfurt, Germany. Learn more about Chris and his work at www.blackswanltd.com

This week on Spin It, Stephynie had the privilege of speaking with former FBI hostage negotiator Chris Voss. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI and was a member of the New York City Joint Terrorist Task Force for 14 years.  On this weeks episode, we'll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business.  We'll explore his world renowned negotiation tactics and strategies learning how even those who have never negotiated before can start applying them in their lives. You'll learn how Chris found a way to masterfully turn obstacles into opportunities for decades and how you too can do the same.   Timestamps: 00:00 - Spin It! Intro 00:19 - Chris Voss Intro 00:47 - Introductory Comments 01:30 - How Chris became an FBI negotiator 05:24 - Chris' Early Years 06:11 - When Chris realized he loved Negotiating 09:23 - How Privilege affects you 13:43 - Negotiating is Learned 17:35 - Becoming a better Negotiator 19:37 - Negotiating in day-to-day life 25:44 - When to say NO in Negotiating 28:08 - Tone of Voice when Negotiating 30:00 - Success Rate in Negotiating 31:04 - Time is a Valuable Commodity 36:00 - Tips in Critical Negotiation 41:35 - Common Mistake in Negotiation 49:28 - 3 Things to consider in Negotiation 50:11 - About Blackswan & The Book 53:10 - How Chris surpassed his Obstacles 55:06 - Social Media & Important Links 57:02 - Spin It!   Social Media -  Instagram: https://instagram.com/thefbinegotiator?igshid=YmMyMTA2M2Y= LinkedIn: https://www.linkedin.com/in/christophervoss Website: https://www.blackswanltd.com/home

Typically, there are around 10,000 agents working in the FBI at any given period, but there is only one lead international kidnapping negotiator, and that is our guest today!  His name is Chris Voss and prior to 2008, Chris led kidnapping negotiations all around the world for the United States' FBI. On top of that, Chris was the hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI and, he has been a member of the city's Joint Terrorist Task Force for 14 years.   After his 24 year tenure in the FBI Chris founded The Black Swan Group with his son Brandon helping corporations and businesses get the most optimal results at the negotiating table.   04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most Intense International Negotiation Chris Encountered 14:39 How To Manage Sanity After Work 16:49 The Negotiating Concept of “Mirroring” 21:23 The Different Systems Of Thinking 26:35 What Is Tactical Empathy? 32:39 The Importance Of Getting A “No” Before a “Yes” 39:22 What is The Black Swan in Negotiations? 44:00 Question From Audience: Negotiating Cultural Differences With Ease 50:46 Question From Audience: What Something Chris Wished He Had Known Decades Ago 56:26 How To Reach Out To Chris Voss   Contact Info: Website: BlackSwanltd.com Facebook: https://www.facebook.com/BlackSwanLTD LinkedIn: https://www.linkedin.com/company/the-black-swan-group Twitter: https://twitter.com/BlackSwanGrp Youtube: https://www.youtube.com/c/Blackswanltd1 Instagram: https://www.instagram.com/blackswangroupltd/  Personal LinkedIn: https://www.linkedin.com/in/christophervoss?trk=org-employees  Personal Twitter: https://twitter.com/VossNegotiation    Subscribe to the Podcast:  

The episode is a recording of a conversation between Paul Lanigan (My dad) & Chris Voss on the Sales Leadership Podcast. Chris was the lead international kidnapping negotiator for the FBI, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. Company Website https://www.blackswanltd.com/home Chris on Linkedin - https://www.linkedin.com/in/christophervoss/ The Book - https://www.amazon.co.uk/Never-Split-Difference-Negotiating-Depended/dp/1847941494/ref=asc_df_1847941494/?tag=googshopuk-21&linkCode=df0&hvadid=310762413837&hvpos=&hvnetw=g&hvrand=8693495042055297805&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=20487&hvtargid=pla-406163992793&psc=1&th=1&psc=1 Support this show http://supporter.acast.com/scaling-your-business-wrian-lanigan. See acast.com/privacy for privacy and opt-out information.

Chris Voss is the former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. Today, Chris Voss is the CEO & Founder of The Black Swan Group Ltd and best-selling author of Never Split the Difference. Voss has revolutionized negotiation tactics and greatly impacted how organizations and individuals globally understand and negotiate with one another. His book aims to provide a comprehensive guide to negotiating theory and strategy, giving you the tools you need to negotiate successfully. Voss’s thesis is that good negotiation happens on the emotional level of the brain, not the rational level. Your job as a negotiator, Voss argues, is to practice and display empathy toward your counterpart by understanding their emotions, learning to see the situation from their point of view—and, ultimately, getting them to feel comfortable enough with you to let their emotional guard down. During Chris’s 24 year tenure in the Bureau, he worked through approximately 150 kidnappings worldwide. ​He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Taking emotional intelligence and intuition to the next level, Chis takes us through the negotiation skills that can give us the competitive edge in any discussion, especially as we attempt to drive collective buy-in to a clean energy future. Favourite quotes: "Negotiation is the art of creating possibilities" "Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you." Handy links: Chris's website Chris's book Chris Voss video interview Chris on Medium See omnystudio.com/listener for privacy information.

Chris Voss is the CEO & Founder of The Black Swan Group LtdAuthor of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. CONNECT WITH CHRIS VOSS: Instagram - https://www.instagram.com/thefbinegotiator/ Facebook - https://www.facebook.com/ChrisVossNegotiation Twitter - https://twitter.com/vossnegotiation Website - https://www.blackswanltd.com/our-team/chris-voss Follow The Story Box on Social MediaINSTAGRAM ► - https://www.instagram.com/thestoryboxpodcast/ TWITTER ► - https://twitter.com/jay_fantom FACEBOOK ► - https://www.facebook.com/thestoryboxpodcast WEBSITE ► - https://thestoryboxpodcast.com/SUBSCRIBE FOR MORE! Apple Podcast ► - https://podcasts.apple.com/au/podcast/the-story-box/id1486295252 Spotify ► - https://open.spotify.com/show/7h8Qv3r2ZV29f7ktJOwmgM?si=FXxYC1JFSHesBv7_d1WtNQ WATCH HERE:YouTube ► - https://www.youtube.com/c/TheStoryBox If you enjoyed this episode please subscribe to YouTube & Apple Podcasts, and leave a 5-star positive rating and review over on Apple Podcasts. Share it around with your friends and family.Support this show http://supporter.acast.com/thestorybox. See acast.com/privacy for privacy and opt-out information.

Today we go live with well renowned American businessman Chris Voss, former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book ‘Never Split the Difference'.Chris was the lead international kidnapping negotiator for the FBI prior to 2008, as well as their hostage negotiation representative for the National Security Council's Hostage Working Group.  This legend has represented the U.S government at international conferences as well as served as the lead Crisis Negotiator for the New York City Division of the FBI.  If that wasn't enough of a testament… Chris was also trained in the art of negotiation by Scotland Yard and Harvard Law School!How does this man top an already exemplary career? By developing a training program for businesses and sales negotiation.  By incorporating essential skills and valuable negotiation techniques, whether it's project management or improving client relationships, you require skills that focus on human nature and emotions.In this podcast, we discuss how ‘learning to negotiate like your life depended on it' is a pivotal crux to the success of any deal. Life is FULL of negotiations. Chris talks about how “we've all got human nature wired into us.  We're all wired the same no matter where you're from”.                            "Learn every day and get a little better and keep growing". To hear about Chris' experience and get some amazing insights from a totally different perspective, then PRESS PLAY now!Follow our guests:Instagram   https://www.instagram.com/ thefbinegotiator/Facebook   https://www.facebook.com/ChrisVossNegotiation/Pinterest    https://www.linkedin.com/in/christophervoss/Website     https://www.blackswanltd.com Where to listen and follow Sasha Karabut:Instagram https://www.instagram.com/sasha_karabut/Facebook https://www.facebook.com/PushPeakMentoring/Website    https://pushpeak.com/LinkedIn   www.linkedin.com/in/sashakarabutContact    https://pushpeak.com/contact/YouTube  https://www.youtube.com/channel/UCfVhWUtWBs_Hm-FrQJot8-Q/featured Get your FREE eBook

In this episode I've had the privilege of interviewing negotiations expert and former FBI agent- Chris Voss. Chris is considered one of the top authorities in business, negotiation, and communication skills . In this episode, he takes us through key communication tips and strategies to help us listen, communicate and negotiate better! About the Guest: Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Connect with Chris: https://www.blackswanltd.com/our-team/chris-voss https://www.blackswanltd.com/our-team/chris-voss https://www.facebook.com/ChrisVossNegotiation https://www.linkedin.com/in/christophervoss/ https://twitter.com/vossnegotiation During the show, we discuss the importance of increasing your self-awareness and becoming clear about who you are. For you to achieve this, CRG encourages you to consider our powerful online course experience so you can live a life with more emotional intelligence and resilience: Why Aren't You More Like Me? (based on our book of the same name). We take you through a step-by-step process to help you clarify, confirm your personal style, strengths, opportunities to improve and so much more. To learn more and register, go to https://crgleader.com/why-arent-you-more-like-me/. If you want to take yourself to the next level, personally or professionally, consider our Professional Mastery & Assessment Certification virtual workshop. This three-day in-depth experience will transform your life. To find out more, go to: https://www.crgleader.com/certification. Thank you in advance for subscribing, sharing and posting a positive review and/or comment as we expand our impact to encourage and inspire others. Until next time, Keep Living On Purpose! Dr. Ken Keis

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on this ultra special lecture. Today we bring in world-renowned negotiation expert, Chris Voss, to speak to us about the true power of the “no oriented question”, what questions to ask, and the lies we can put to bed about sealing the deal. That’s right! One of my all time favorite guests, former FBI hostage negotiator, and absolute powerhouse of sales, is here to lay down some serious knowledge on how to negotiate like your LIFE depends on it! Do not miss out on this opportunity! Click play! About The Guest:Chris Voss is the CEO & Founder of The Black Swan Group Ltd. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Finding Chris Voss:Website: www.blackswanltd.comSubscribe to the newsletter hereBuy his book: Never Split the DifferenceTwitter: @VossNegotiation Instagram: @thefbinegotiator To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right HERE If you are looking for more tips you can download my free E-book at my website and thank you!

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. https://www.blackswanltd.com/our-team/chris-voss Learn more about your ad choices. Visit megaphone.fm/adchoices

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris Voss was the lead international kidnapping negotiator for the FBI and during his 24-year tenure in the Bureau, he was trained in the art of negotiation by the FBI, Scotland Yard, and Harvard Law School. Before then, he had served as the lead crisis negotiator for the New York City Division of the FBI and was a member of the NYC Joint Terrorist Task Force. Chris has taught business negotiation as an adjunct professor at the USC's Marshall School of Business, Georgetown University's McDonough School of Business, and Harvard University.  He's the CEO & Founder of The Black Swan Group, which provides negotiation training for individuals, companies, and live events, and a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris joins us to talk about the qualities that make a successful negotiator, how using empathy, rather than direct questions, can elicit more effective responses, and the groundbreaking tactics discussed in his book Never Split the Difference. Find more at blackswanltd.com Learn more about your ad-choices at https://news.iheart.com/podcast-advertisers

Contact info Black Swan (301)220-3540  info@blackswanltd.com Bio: He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Learn more about your ad choices. Visit megaphone.fm/adchoices

Chris Voss, a former FBI hostage negotiator and founder of The Black Swan Group, has returned to the podcast to impart his knowledge on how to get through to those who don’t want to listen. In making sales, creating contacts, or consulting your clients, the ability to negotiate is paramount. And Chris’s foolproof method is by throwing out the snake oil salesmen pitch and embracing safety, trust, and need. Listen in as Heather and her mentees pick Chris’s brain on the importance of tactical empathy, deactivating negativity, and how to go from a hustler to a challenger. About The Guest:Chris Voss is the CEO & Founder of The Black Swan Group Ltd. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.Finding Chris Voss:Website: www.blackswanltd.comSubscribe to the newsletter by texting BLACK SWAN METHOD to 33777Buy his book: Never Split the DifferenceTwitter: @VossNegotiation To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right

Chris Voss is the author of the major bestselling book, “Never Split The Difference: Negotiating As If Your Life Depended On It”, which has been called one of if not the best books on negotiation of all time and was one of the top 10 Best Selling Books of all of the books sold on Amazon for over a year. His 2020 Masterclass has been one of the most popular Masterclasses on the platform, and his many videos online of his speeches and interviews have millions of views.Chris was the lead international kidnapping negotiator for the FBI, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. Before that, he served as the lead Crisis Negotiator for the New York City Division of the FBI.Chris has been featured widely by the media including with Anderson Cooper on CNN, on CNBC, in TIME magazine, The New York Times, The Wall Street Journal, Forbes, Inc., Fast Company, Fortune, The Washington Post, and many more.Derek Gaunt is the bestselling author of “Ego Authority Failure”. He was a commander of hostage negotiations teams in the Washington, DC metropolitan area, and today is a hostage negotiation and incident command subject matter expert who frequently speaks at hostage negotiations and SWAT conferences across the country.Derek spent the majority of his law enforcement career in the Criminal Investigations Section as a detective, supervisor and eventually commander of major crimes. In 1997, he took his passion for interpersonal communications to the next level, becoming a hostage negotiator.Derek Gaunt and Chris Voss have been friends for 20 years – which makes this discussion entertaining, collaborative, and quite memorable! They have been teaching, training, and giving people negotiation superpowers together for the last decade. Here, they deliver tangible takeaways and tools that you can use immediately to make you a better negotiator, communicator, and leader! Using Chris and Derek's tools, anyone will learn how to get what they want in negotiations, but also how to communicate better with anyone in their lives – employees, teammates, children, spouses, clients, and customers!Love the show? Subscribe, rate, review, and share! https://www.calentertainment.com/virtually-speaking/

Dr. Christine Shaver shares her experience with hair transplants on this week's episode of Face Facts, hosted by Dr. Gary Linkov. Dr. Shaver is the head of the New York City Division of Bernstein Medical - Center for Hair Restoration. She is a board-certified dermatologist and Mohs Micrographic Surgeon. Listen to the full episode to learn more about the biggest misconceptions on hair transplants, who is a suitable candidate for a hair transplant, and what the future of hair tech will look like! Dr. Gary Linkov is an experienced facial plastic surgeon with extensive skill and talent in facial artistry. Whether you are considering some non-invasive cosmetic injections to smooth away age lines or want to explore more permanent rejuvenation options, meet with Dr. Linkov. You will get a personalized consultation to discuss your goals and desires for improving your appearance. Dr. Linkov, or Dr. Gary as many of our patients refer to him, will listen and give you his recommendation for treatment. Whatever you decide, you can trust that you are incapable, skilled hands when you choose us for your facial cosmetic procedure. City Facial Plastics: Dr. Gary Linkov 635 Madison Ave #1402E New York, NY 10022 (212) 439-5177 https://cityfacialplastics.com Dr. Gary Linkov on Social Media: Instagram: https://www.instagram.com/drgarynyc Facebook: https://www.facebook.com/cityfp Twitter: https://twitter.com/drgarynyc Dr. Christine Shaver on Instagram: https://www.instagram.com/christineshaver_md Hair Transplant with Dr.Shaver - Dr. Gary Linkov Topic Timestamps: 03:38 - Changes for COVID-19 06:57 - Biggest misconceptions about hair transplant 08:38 - Is Finasteride preventative? 09:21 - What other types of preventive therapies are you recommending for men and women? 10:31 - What frequency are you recommending that people get the PRP with? 11:20 - Who should not get a hair transplant? 13:45 - Use of hair tech 19:15 - Advantages and disadvantages of strip excision vs. FUE 21:38 - Difference in recovery from FUT vs. FUE 23:23 - Smartgraft, Neograft, and Artas robot 25:37 - Does the Artas robot do recipient sites? 26:29 - Do you mostly use needles or blades for site making? 26:38 - Follow up process - touch up procedure 28:17 - Thoughts on hairline lowering surgery 30:13 - Are you doing FUT as well for hair transplantation? 33:41 - Thoughts on scalp micropigmentation 36:57 - Do you have a specific ink that you use for SMP? 39:45 - Future of transplants - Tech in the pipeline 43:50 - Is there any institution offering hair transplant training courses/workshops?

He is the Author of the famous title called - Never Split the Difference. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation, and prior to that served as the lead Crisis Negotiator for the New York City Division of the FBI. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. During his 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. With this amazing list of accomplishments, I am honored to be joined by a master in the art of negotiation - Mr. Chris Voss.On this Episode he shares effective negotiation tactics for all Entrepreneurs, Realtors, Mortgage Brokers, Loan Officers, and everyone in the world of Sales.The MindShare PodCast is sponsored by KiTS Keep-in-Touch Systems, and is a Founding Member of the Industry Syndicate Media Network.Please subscribe, rate the show, and share your thoughts by leaving a review. You can also get more #MindShare on Facebook @MindShare101 and Instagram @davidgreenspan101. Check out YouTube #MindShare101, and http://www.mindshare101.com. While on my site, be sure to download your free copy of The 7 Ways To Communicate eBook. It will help you know how to deliver the right message to right audience across the right channel, so you can build more MindShare. If you would like to be a guest on the show, or know someone that should be a guest on the show, please get in touch anytime!   Remember, MindShare = MarketShare!

In this episode of the Million Dollar Mortgage Experience, Jon Maddux sits down with legendary negotiator, Chris Voss. Chris has been featured in TIME, Business Insider, Fortune, CNN, ABC news, and many others. Chris Voss is prominently known for taking his field-tested skills as the FBI’s former lead international kidnapping negotiator and putting them in his book Never Split The Difference. Jon talks to Chris about how to find out if you’re the favorite or the fool, how to bond with the person you’re negotiating with, why Orpah is one of the best negotiators of all time and much more. Chris Voss Bio Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University. The Million Dollar Mortgage Experience is the premier podcast for mortgage brokers and other real estate professionals aimed at giving away tricks, tips, and secrets to help you originate mortgage jumbo loans. Instagram: MillionDollarMortgage_Podcast Host: Jon Maddux - CEO/Co-Founder of FundLoans, Jon Maddux has been in the mortgage/finance industry for over several decades and has been featured in publications such as Forbes Names You Need to Know, The Wallstreet Journal, and more. There are few professionals that possess as much knowledge and experience in non-QM as Jon Maddux. Instagram: JonMaddux_ Facebook: Facebook.com/jonmadduxbiz FundLoans is a Jumbo/Super Jumbo wholesale mortgage lender that specializes in non-QM lending (in fact, it’s ALL we do). If you are a mortgage broker who is interested in learning more about our products, you may contact us at Info@FundLoans.com. Instagram: FundLoans Facebook: Facebook.com/FundLoans YouTube: YouTube.com/FundLoans *This podcast is intended to aid mortgage professionals only* FundLoans NMLS ID:1202262 If you are in the mortgage industry and are interested in learning more about FundLoans’ Jumbo and Super Jumbo Non-QM Mortgage Products, contact us at Info@FundLoans.com or call 866-234-6981.

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.   During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.   Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.   He speaks with us about tactical empathy, emotional intelligence and getting results.     22828 FBIEMPATHY The Rundown Never Split The Difference Emotional Intelligence Tactical Empathy Start With No Hyperloop Epiphany Ego Problems: Not If, When Energy Negative Emotions DIGJAM What’s In It For Me? Intuitive Listening Results Are Sexy Value Pitches Shifting Goalposts Accountability Assertiveness How Do “We” Fix This? Hitting It Head On Middlemen Preserving Relationships Proof Of Life Common Mistakes Black Swan Group Harvard Habits For Success Endurance Decision Fatigue Upcoming Projects Action Steps Subscribe to our Youtube Channel for lots of great content!   Get tickets to our next Multifamily Mastery Event in Orlando!  

One of the greatest relationship skills you’ll ever acquire is the ability to negotiate. But most of the tactics we’ve learned about negotiation don’t really work. Wouldn’t you agree? How did the last negotiation you were in turn-out? Even if it did work-out in your favor, the ability to accelerate in relationship communication is vital…and it could save your life. Our guest today knows negotiation on a level of intensity and pressure many of us will never have to experience. He is Chris Voss, the former lead international kidnapping negotiator for the Federal Bureau of Investigation. For over two decades, Chris Voss was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. But prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI and was a member of the New York City Joint Terrorist Task Force for 14 years. Suffice to say, he’s seen some things. How’s this for a resume? Chris was the case agent on TERRSTOP, the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. Needless to say, this is one bad dude. In today’s conversation, Chris is going to unpack negotiation secrets and strategies that will enable you to win at work and create more meaningful relationships at home. The skills you’re about to learn could very well be the difference-maker you need to form greater connection in every relational situation you face. You ready? Here’s the conversation with the FBI’s former lead hostage negotiator, Chris Voss. Buy Never Split the Difference: Negotiating as if Your Life Depended on It right here, right now. Review “Win Today” Click here to read the ratings, or even better, please leave me a rating and review on iTunes. Your rating will help the podcast get noticed and positioned on iTunes. What Listeners Are Saying… “So great to find a podcast that is both encouraging and challenging! It is professionally produced, yet still has an informal feel like I’m hanging out with Chris… And frankly, I’d love to hang out with him! I really appreciate his heart and have been able to apply many of his topics in my life to help me grow professionally, physically, and relationally. A+!”

The Black Swan Group is a consulting company that trains its clients how to be successful at negotiating. They help achieve exceptional results in business and personal negotiations using hostage negotiation skills. The Group was co-founded by Chris Voss, the author of Never Split the Difference: Negotiating as if Your Life Depended on It, and his son Brandon Voss.  Prior to writing this bestselling book, Chris Voss was the lead international kidnapping negotiator for the FBI, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. He was a member of the New York City Joint Terrorist Task Force for 14 years.   During Chris's 24 year tenure in the FBI, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Since Black Swan's inception in 2008, Brandon Voss has established assessment procedures for new clients that take their needs, situations, and corporate culture into account so Black Swan's approach can be customized to each client. Brandon has made it his mission to teach clients how to identify the basic types of negotiators and has developed a methodology for dealing with each type in the most successful way. Brandon's background is in sales. He has done retail sales for Macy's and business-to-business sales for Verizon. In addition to training clients, Brandon has guest lectured at USC Marshall School of Business, Georgetown McDonough School of Business and organizations like Policy Innovators in Education. In this Podcast, Brandon Voss talks about the art of negotiation and how to use of your emotional intelligence and leverage during any negotiation. For more show notes, visit www.allanmckay.com/166/.

Want to negotiation tips from a FBI hostage negotiator?  What negotiation tools are working?  Which tools lost the value? Listen to this interview with Chris Voss. Meet Chris: Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.    During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.  For more info about Chris and his work visit: https://blackswanltd.com/ Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany.   Get your FREE copy of Maximum Influence

Chris Voss is the author of Never Split the Difference: Negotiating As If Your Life Depended On It, CEO of Black Swan Group Ltd., and a former lead negotiator for the FBI. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. In today’s episode, we discuss: Is real life FBI negotiating like what we see in the movies How we can use negotiating skills in our every day lives Strategies for dealing with customer service representatives How to be the smartest and most interesting person in the room Website: BlackSwanLtd.com/ Twitter: @VossNegotiation Facebook: www.facebook.com/BlackSwanLTD Click here for Black Swan Group's and Chris' YouTube page. Text "FBIempathy" to 22828 to get Chris' free newsletter. Highly recommend this weekly newsletter. Check out Chris' book "Never Split the Difference: Negotiating As If Your Life Depended On It." Articles of interest ... "Ask a Hostage Negotiator: What's the Best Way to Get a Raise?" (The Atlantic) "5 Tactics to Win a Negotiation" (Time.com) "3 Keys to Bargaining with Anyone" (Inc.com) Past "Success is a Choice" podcast episodes of interest . . . Brad Lea (CEO of Lightspeed VT & Sales Expert) - Episode 066 Larry Winget (The Pitbull of Personal Development) - Episode 054 Ed Decosta (John Maxwell Faculty Member & Sales Expert) - Episode 050 Lolly Daskal (Fortune 500 Business Coach)- Episode 044 Micheal Burt (Creator of the "Monster Producer" program) - Episode 022 Betsy Butterick (Communication Specialist) - Episode 013   Today’s podcast is brought to you by audible – get a FREE audiobook download and 30-day free trial (new subscribers only) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player.  Our friends at audible are offering a free download of Chris' great book Never Split the Difference: Negotiating As If Your Life Depended On It. Take advantage of this great deal by visiting www.AudibleTrial.com/SuccessIsAChoice.  

Chris Voss is CEO of the Black Swan Group and author of the national best-seller "Never Split The Difference: Negotiating As If Your Life Depended On It," which was named one of the seven best books on negotiation. In 2008, he founded The Black Swan Group which specializes in solving business communication problems using hostage negotiation solutions.Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Before becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI.Chris has been featured in TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, SUCCESS Magazine, Squawk Box, CNN, ABC News, and more.Do you want toSubscribe to Joe Dalton podcastsDiscover the top ten tips that Joe has discovered from the 100s of people he has interviewed on is radio shows CLICK HERE See acast.com/privacy for privacy and opt-out information.

Welcome to episode #605 of Six Pixels Of Separation - The Mirum Podcast.  Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #605 - Host: Mitch Joel. His book is easily one of the best books that I have read in a very long time. The concept of negotiating has been a hot topic for authors and business speakers for a very long time. Still, Chris Voss is truly brilliant and his book, Never Split The Difference - Negotiating As If Your Life Depended On It, is just chock full of genius from start to finish. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. So, yeah, he knows a thing or two (or a million) about how to get things done. It's been a while since I was this nervous to speak with a book author (because I admire his work so much). Enjoy the conversation... Running time: 48:49. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Chris Voss. Never Split The Difference - Negotiating As If Your Life Depended On It. The Black Swan Group. Follow Chris on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #605 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business negotiation business podcast chris voss digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption FBI georgetown university harvard law school innovation j walter thompson jwt leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast marshall school of business mcdonough school of business mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel negotiating negotiation never split the difference non fiction book podcast scotland yard six pixels of separation university of southern california wpp

"As salespeople we need to start showing people we understand them instead of telling them we understand them." Chris  Interview begins at 03:50 Chris Voss is a past Lead FBI Hostage Negotiator and Regular on CNN   "We need people to think that they are making the choice to do the thing that we want them to do." Chris   STEPS TO NEGOTIATION SUCCESS   Find collaboration  Understand that its emotional for some  Stay away from the Yes trap  Tell people what they are thinking  Show people you understand them  Use techniques on multiple levels  About Chris: Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI.   Subscribe to Podcast iTunes/Apple Podcasts   http://davidihill.com/mentors http://davidihill.com/affiliates    http://thesalesplaybook.net   

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.   Connect with Chris: Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss  Website: http://blackswanltd.com   Also, text "FBIEMPATHY", all one-word to 22828 to receive Chris' speaking engagement and workshop schedule.   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings   Peak Accountability - http://www.thorconklin.com/accountability/   Thank you once again for listening   Please follow us on:   Facebook: Thor Conklin      Twitter: @ThorConklin   Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary road map, strategies, tools and psychology to win this game.

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.   Connect with Chris: Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss  Website: http://blackswanltd.com   Also, text "FBIEMPATHY", all one-word to 22828 to receive Chris' speaking engagement and workshop schedule.   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings   Peak Accountability - http://www.thorconklin.com/accountability/   Thank you once again for listening   Please follow us on:   Facebook: Thor Conklin      Twitter: @ThorConklin   Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary road map, strategies, tools and psychology to win this game.

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.   Connect with Chris: Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss  Website: http://blackswanltd.com   Also, text "FBIEMPATHY", all one-word to 22828 to receive Chris' speaking engagement and workshop schedule.   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings   Peak Accountability - http://www.thorconklin.com/accountability/   Thank you once again for listening   Please follow us on:   Facebook: Thor Conklin      Twitter: @ThorConklin   Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary road map, strategies, tools and psychology to win this game.

  My guest in this episode is Chris Voss. Chris is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Chris has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Interview Links: The Black Swan Group If you have enjoyed our podcast, please share with friends and family Please Subscribe, Rate, and Review on Itunes so more people can find us! so more people can find us! Please Support Us by Becoming A Patron on Patreon Open Your Goldmoney Account & Get A 5% Bonus Support Our Sponsors Gelt Inc.,  is committed to providing investors with quality, cash-flowing investment opportunities and is seeking to acquire multifamily, retail, and mobile home park properties in the Western United States with an emphasis in California, Utah, Nevada, Arizona, Colorado, and Oregon. www.geltinc.com The Real Asset Investor, create value for investors looking for higher yield returns from real estate ventures domestically and also internationally and other real asset classes such as ATM's. www.therealassetinvestor.com Joint Ops Properties, have designed a system to take any beginner to an experienced deal making investor in the least amount of time, offering opportunities from basic education, coaching, bridge investing to turn-key investments in the cash flowing market of St. Louis, MO. www.jointopsproperties.com Norada Real Estate helps take the guesswork out of real estate investing.  By researching top real estate growth markets and structuring complete turnkey real estate investments, we help you succeed by minimizing risk and maximizing profitability. www.noradarealestate.com Valhalla Wealth Financial, reclaim the banking function within your own life with the premier strategies of the Wealthy. www.valhallawealth.com Audible, download any audio book for FREE when you try Audible for 30 days www.cashflowninjabook.com Thanks so much for joining me again. Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the bottom of the post! Also, please leave an honest review for the Cashflow Ninja Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates, please follow me on twitter @mclaubscher and Instagram, @cashflowninjapodcast. Until next time! Live a life of passion and purpose on YOUR terms, M.C. Laubscher

Chuck Bolena, President of Results From Thinking interviews Chris Voss. Chris Voss is the author of Never Split The Difference: Negotiating As If Your LifeDepended On It and CEO of the Black Swan Group Ltd., a firm that solves business negotiation challenges with hostage negotiation strategies. He has used his many years of experience in international crisis and high stakes negotiations as an FBI agent to develop a unique program and team that applies these globally proven techniques to the business world.  Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the FBI, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. http://blackswanltd.com/    

Negotiation is a skill all of us, as men, can and should improve. Whether you're talking a criminal into releasing hostages (like my guest has done) or negotiation a pay raise or promotion, the art and science of negotiating is going to serve you well. Today my guest, former lead international kidnapping negotiator for the FBI, Chris Voss joins me to talk about the characteristics of a great negotiator, how powerful your words can actually be, why you should be going for a 'no' as opposed to a 'yes' and how to use what he calls tactical empathy to your benefit. CHRIS VOSS Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split the Difference: Negotiating as if Your Life Depended on It. He has used his years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the FBI, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Chris also served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. Please leave us a review at http://www.orderofman.com/itunes Shownotes: http://www.orderofman.com/090 Website: http://www.orderofman.com