Own The Build

In our final episode of 2025, we wrap up the year with a Christmas Question Time special — and as ever, Paul is joined by C-Link co-founder and former QS, Chris Barber, for an honest and entertaining look at the issues commercial teams are grappling with right now.This episode is built entirely from listener questions, including:• Have you ever received (or issued) a notice on Christmas Eve? Paul shares the story of the year he unwrapped a “festive” million-pound claim instead of a bottle of wine — and why timing sends a louder message than the paperwork.• How do commercial leaders shift the industry away from turnover obsession and back to sustainable profit? From cash flow support to real partnerships with key trades, Paul and Chris explore practical, relationship-driven steps commercial directors can take in 2026.• What should a QS team do when a client refuses to certify variations? The pair discuss preventing the issue before it starts, how to regroup internally, how to push back professionally, and how to reset expectations without burning bridges.• Are clients and consultants unintentionally driving inflation? An honest look at over-specification, half-baked design, risk loading in D&B contracts, and why two-stage tendering might be the only sensible route forward.Along the way, Paul and Chris reflect on their standout episodes of the year, the rise of two-stage procurement, the growing focus on goodwill, and why 2026 needs stronger industry-wide pushback on unrealistic commercial behaviours.It's insightful, candid, and the perfect way to close out the year before Own the Build returns on 12th January with Episode 249 — our first ever Own the Build Live recording.---------------------------------

In this episode of Own the Build, Paul is joined by Trevor Wilkins, Managing Director of PAH Building & Construction — a contractor working deep inside one of the UK's most complex and least-understood built environments: the defence estate.Trevor shares the unique story of PAH's evolution from a one-client refurb contractor to a £15m business operating across the UK, including the landmark MOD housing portfolio recently brought back into government ownership. He opens up about the early days, the risks he took, and the leadership principles that have helped him build a loyal, long-serving team.In the second half, Paul and Trevor dive into the reality of retrofit — far removed from the glossy headlines of a “retrofit revolution”. Trevor gives a frank assessment of funding gaps, skills shortages, inconsistent standards, and the operational challenges that make large-scale retrofit so difficult today. He also offers practical guidance for contractors considering a pivot into the field.Finally, Trevor discusses PAH's commitment to developing the next generation of tradespeople, including hands-on partnerships with local colleges, mentoring new apprentices, and bringing students onto live sites.This is a grounded, real-world conversation about leadership, resilience, retrofit, and what it actually takes to run a values-driven construction business in 2025.---------------------------------

In Episode 246, Paul is joined by Mike Rigby, Managing Director of MRA Research and architect of the Builders Merchant Building Index (BMBI). With 35+ years in the industry and a mission to bring clarity to construction data, Mike pulls back the curtain on how our sector is being misrepresented — and why it matters.Together, they explore:

In Episode 245 of Own the Build, Paul is joined by Faye Allen, a Chartered Quantity Surveyor, Quantum Expert Witness, and Fellow of the RICS, with over 30 years' experience in construction. Faye is the author of Building Women — a powerful new book that examines why the industry continues to lose talented people, and what leaders can do to change that.This episode is essential listening for any QS, PM, or director who's ever asked:Why are experienced professionals walking away from the industry?Why don't we see more women in senior roles?What role does culture — not just maternity — play in retention?Faye shares stories, research, and practical steps for building inclusive teams — without falling into the “gender war” trap. The conversation covers:Why so many women drop out by age 46The hidden burnout from constant “fighting the system”How male allies can show up — and why most don't know where to startWhat subcontractors and SMEs need from Tier 1sWhy toilets, mental health, and procurement all matter more than you thinkIf you're a construction leader who wants to attract and retain better talent, this episode will challenge your assumptions — and give you the tools to lead better.

In Episode 244, Question Time is back – and Paul is joined by recurring co-host Chris Barber to answer another round of listener questions from quantity surveyors and commercial professionals across the UK construction industry.This month, we tackle:Should I switch from Main Contractor to Subcontractor? Chris shares real insight from his own experience and a surprising comparison to his wife's retail-to-supplier career path.When is the right time to consider adjudication for delayed payments – and how do you protect the relationship?What behaviour would you change across QS teams? (Paul wants to ban document dumps. Chris wants to go to the pub.)Is lowest-price-wins procurement still the norm in 2025 – and are we finally shifting to value-based tendering?Plus: Thoughts on the new RICS Responsible Use of AI Standard, and why episode 250 will be a must-listen.

In this episode, Paul is joined by George Lujans, Director at GoModular, for a masterclass on modular construction that breaks down everything you thought you knew.George's message is clear: most developers, QSs, and even modular startups have misunderstood modular construction – and that's why it hasn't delivered on its promises.Together, Paul and George unpack:Why modular is a verb, not a noun – and how that changes everything.The biggest myths in modular: standardisation, site access, and planning restrictions.Why finance, not technology, is the real blocker to scaling modular housing.What QSs and developers are getting wrong when procuring modular projects.How we shift from chasing megafactories to building smarter, leaner, scalable modular systems.If you're in cost management, development, or just curious about why modular keeps “failing,” this episode reframes the entire conversation.

In this episode of Own the Build, Paul is joined by Mike Ashcroft (Co-Founder of EstimateOne) and Paddy Westbury (Estimating Director at Structure Tone) to explore the often misunderstood world of estimating – and its love/hate relationship with quantity surveying.They dive into Paddy's 40-year journey from sleepy PQS firms to the intensity of fast-track fit out, his reflections on Structure Tone's explosive growth, and how modern estimators are evolving from number-pushers to project strategists. The trio unpack the cultural shift in tendering, what great QS–Estimator relationships look like, and why curiosity (plus owning your mistakes) might just be the best traits for the next generation of professionals.If you've ever argued over a bill, blamed an estimator for a budget, or wondered who really owns procurement – this one's for you.

In this episode of Own the Build, Paul is joined by Katie Taylor, Managing Quantity Surveyor, to explore what it really takes to raise the bar for commercial professionals in construction.Katie shares how she entered the industry by chance as a receptionist, studied part-time to become a QS, and developed a deep passion for coaching and communication. Together, Paul and Katie discuss:Why coaching is critical for QSs and subcontractors alikeThe underestimated importance of soft skills and psychological safetyHow to handle difficult conversations with confidenceWhat truly makes a “great” QS in today's marketThe real impact of curiosity, communication, and mindsetIf you're managing or mentoring QSs — or are one yourself — this episode offers practical insights into how to grow a strong, competent commercial team.

!!!Get your free OTB Live Tickets here - Own The Build Live, October 23rd!!!-----------------------------------In this episode of Own the Build, Paul is joined once again by his co-founder and sidekick, Chris Barber, for another round of Question Time. This time, the duo dives deep into one of the most shocking industry stats of 2025: the QS workforce has dropped by over 30% in just 12 months.Together, they unpack why so many quantity surveyors are leaving the industry and discuss the knock-on effects on teams, projects, and future recruitment. From Reddit threads to anecdotes about early careers, to the pressures of poor tech and endless conflict – this is a raw and honest look at the current commercial landscape.They also answer a range of listener questions including:Should QSs be getting bonuses for value engineering?Does a WhatsApp chat really count as a legally binding contract?How to think about early career progression and finding the right company fit.This is an essential listen for QSs of all levels looking to make sense of today's challenges and get ahead in a changing market.

!!!Get your free OTB Live Tickets here - Own The Build Live, October 23rd!!!-----------------------------------In this episode, Paul is joined by Rob Munns, Head of Sales at BFT Mast Climbing Ltd — the UK's leading provider of mast climbers.You might think access equipment isn't the most exciting topic in the world, but this conversation is a wake-up call for QSs, PMs, and operational teams. Paul and Rob unpack why the UK construction industry still defaults to scaffold — despite the cost, time, social impact, and program risks — and explore the commercial and operational business case for mast climbers.Paul also reflects on his early career procuring scaffold on remediation jobs — and how little consideration was given to alternatives. With scaffold often the default spec, is the industry missing a massive value engineering opportunity?In this episode, you'll learn:Why scaffold is the "comfort blanket" of the industry — and at what costThe major savings (cost, time, social impact) of mast climbersWhy mast climbers aren't used more — and how to challenge mythsHow QSs can build a business case for alternative access strategiesWhat Rob learned from interviewing residents about life behind scaffoldHow curiosity and early engagement can unlock better decisions

!!!Get your free OTB Live Tickets here - Own The Build Live, October 23rd!!!-----------------------------------This week on Own the Build, Paul is joined by Dave Stitt, a leadership team coach with 25+ years of experience working with boards and senior project teams across the UK construction industry.In this episode, Paul and Dave deep-dive into a subject that every QS, PM, and Director talks about—but few know how to actively build: Trust.Together, they unpack:

!!!Get your free OTB Live Tickets here - Own The Build Live, October 23rd!!!-----------------------------------In this episode of Own the Build, Paul is joined by James Filus, Director at both the National Association of Shopfitters (NAS) and the Institute of Carpenters (IOC), to unpack what competence really means in the context of construction today.James shares the view from the front line of trade associations helping their members navigate the aftermath of Grenfell, the implications of the Building Safety Act, and the critical role of competency frameworks for subcontractors and individuals alike.Together, they explore:What has changed legally – and culturally – post-GrenfellThe hidden cost of proving competence across your supply chainHow subcontractors can prepare to prove they're competent (even without a formal definition)The commercial burden on QSs and buyers who now must assess more than just price and programmeHow to balance experience, qualification, and behavioural competence in procurement decisionsIf you've ever asked, “What's my responsibility here?” — this episode gives clarity, structure, and a forward-looking approach to Building Safety Act compliance.

In this lively episode, Chris joins Paul again to tackle YOUR questions in the return of Question Time. From the realities of AI in construction to the headaches of back-to-back contracts, we dive into the heart of what QSs are really facing on site.Highlights include:How AI is transforming tender analysis and improving subcontractor engagement.NEC vs JCT – which contract is most improperly administered?Back-to-back contracts: Are they practical or just punishment?The most misunderstood part of the QS role.And… what happens when a QS, a planner, and an architect get stuck in a lift?Packed with practical insights, personal stories, and a touch of sarcasm, this episode is a must-listen for QSs, estimators, and project leaders.

In this episode, Paul is joined by Andrea White, Independent Fire Engineer, Chartered Safety Professional, and one of the Top 100 Most Influential Women in Construction (2023). Andrea is also the founder of Women Talking Fire and a leading voice on fire safety strategy in a post-Grenfell landscape.Together, Paul and Andrea unpack the critical implications of the Building Safety Act for quantity surveyors and procurement professionals.

In this episode, Paul is joined by Kelvin Maye, Group Commercial Director at Guildmore Ltd, a £100m+ main contractor with an impressive growth trajectory.Kelvin shares the story of his journey from graduate QS to group leadership and how Guildmore is actively reshaping its commercial and procurement strategies. They explore how Kelvin's team is unlocking QS productivity, improving tender and contract governance, and critically, rebuilding trust in subcontractor relationships.At the heart of this discussion is Guildmore's recent Meet the Buyer Day—an open and honest initiative designed to reset how main contractors engage with their supply chain. Kelvin talks candidly about:Time pressures and antiquated procurement methodsRisk management from tender stage onwardsThe cultural shift needed to treat subcontractors as partnersThe business case for investing in digital tools like C-LinkPractical steps taken to make subcontractors feel heardWhether you're a QS, Commercial Director, or a subcontractor navigating the modern construction supply chain, this episode is packed with real talk, honest leadership, and practical advice.

In episode 233, Paul welcomes Alice Graham, a chartered Quantity Surveyor turned Solution Specialist at Procore Technologies. Together, they unpack Alice's career journey — from studying QS at Heriot-Watt University to working in consultancy, and eventually pivoting into construction technology.Alice shares how her “skills inventory” helped her redefine her path, the case for becoming a visible role model in construction, and why QSs have more career options than they might realise — including tech, entrepreneurship, and even writing books. The conversation also covers:PQS vs. Main Contractor career pathsMid-career pivots for chartered surveyorsThe growing demand for domain expertise in ConTechHow visibility, creativity, and content can shape your influenceWhat the industry must change to retain top talentThis is a must-listen for anyone in Quantity Surveying who is questioning their next step — whether you're climbing the ladder or building a new one.

Question Time is back — and it's better than ever. After a brief baby-related break (sorry about skipping 224.1 and 228.1), Paul and Chris are back to answer your burning questions about quantity surveying, procurement, contracts, and even… sport.In this episode, we cover:

In this special episode of Own the Build, Paul is a guest on Ross Griffin's Inventing Construction podcast.The conversation dives deep into Paul's journey from subcontractor QS to co-founder of C-Link, a software platform built to overhaul procurement and supply chain management in construction. Paul shares raw and honest reflections on why QSs are drowning in admin, how traditional tender processes fail everyone, and what needs to change to give commercial teams the tools and time to lead projects more effectively.Topics include:The inefficiencies baked into modern QS workflowsThe real problem with Excel and “invisible” audit trailsHow SMEs and subcontractors can lead the digital chargeWhy BOQs should make a comeback – and who should own themAdvice for young QSs entering a fast-evolving professionThis is a practical, no-fluff episode for any QS frustrated by inefficiencies and curious about how tech can actually make life easier.Send us a textWant to connect with Paul?Paul is on Linkedin here and would love to talk. You can also connect with Paul at paul@c-link.com or through, C-Link. Watch the Video to learn more; you can book a demo by clicking here. C-Link is software built by Quantity Surveyors for Main Contractors. We save 600 hours of Quantity Surveying time per project in automation. We can make your QS' so much more efficient.

In the final part of the Contract Clarity Series, Paul is joined once again by the brilliantly practical contract expert Sarah Fox to explore the future of contracting in construction.They dive into the rise of AI, what it means for lawyers and quantity surveyors, and how contracting must evolve in a digitised world. From empowering junior QSs to building smarter scopes of work, the discussion unpacks the risk and opportunity of emerging legal tech — and why simplification, not just automation, is the path forward.You'll also hear:Why contract scopes are the secret weapon for managing liabilityHow Gen AI tools can help (and hinder) contract reviewWhether clients and funders might embrace simpler, fairer contractsWhy Sarah believes better contracting starts with the outer edges of the supply chainThis is an optimistic and eye-opening wrap-up to the series — packed with practical advice, lightbulb moments, and a vision for more balanced, efficient contracting in the years ahead.

In this episode, titled Subcontracting Simplified, Paul and Sarah Fox go deep into what's really broken in subcontracting — and what can be done to fix it. From clause-dumping and risk overload to overlooked meeting minutes and unreadable contracts, this is a frank conversation about the challenges subcontractors face and the behaviours that hold the industry back.We discuss:❌ Why many subcontractors are set up to fail before they're even on site

In this reflective episode of Own the Build, Paul is joined by Chris Barber to dive deep into the early mistakes they made as young Quantity Surveyors — and what they've learned from them since.If you've ever sat in a final account meeting feeling underprepared, avoided a difficult conversation with a subcontractor, or been caught off guard by a variation — you are not alone.

The Contract Clarity Series with Sarah Fox (Part 2)In this second instalment of the Contract Clarity Series, Paul is once again joined by construction's contract queen, Sarah Fox — contract strategist, author, and keynote speaker — to explore a topic every subcontractor, QS, and contractor needs to understand: liability.Sarah breaks down the risks contractors are exposed to, explains how liquidated damages (LDs) really work, and pulls back the curtain on indemnity clauses – which she calls “company killers” if left unchecked. Together, they walk through the hidden dangers of skipping LDs, the power of negotiation, and the steps you should take to ensure your liability is capped and your insurance can actually cover what you're signing up for.In this episode, you'll learn:Why LDs aren't just a risk — they can be a protectionHow to spot and challenge dangerous indemnity clausesWhat to ask your insurer before signing any subcontractWhy “any limit is better than no limit”Sarah also gives practical advice to estimators and QSs on how to respond when the contract says “no LDs” — and how to avoid getting caught out in final account negotiations.

In the first instalment of our 4-part Contract Clarity Series with Sarah Fox — contract strategist, speaker, and author of Small Works Contracts in Just 500 Words — Paul dives into one of the trickiest, most nerve-racking topics in construction: contract termination.Termination often strikes fear into contractors and lawyers alike — but it doesn't have to. In this episode, Sarah and Paul explore why termination needs to be seen less like a courtroom drama and more like a planned, mutual exit when things aren't working.We cover:What termination for cause, for convenience, and at-will really meanCommon traps and how to avoid a Multiplex v Cleveland Bridge-style disasterWhat rights you have even if your contract is silent on terminationWhy “termination at convenience” clauses are a red flag for subcontractorsHow to build fairness into your contracts and avoid company-ending mistakesIf you've ever issued (or received) a 7-day notice, considered walking off site, or been hit by a termination clause you didn't see coming — this episode is essential listening.

In today's episode, Paul is joined by Langley Sharp, former Head of the Centre for Army Leadership at Sandhurst, Commanding Officer of the Parachute Regiment, and now MD of Frontier Leadership.With over 20 years' experience leading teams in the British Army—including tours in Iraq and Afghanistan—Langley brings a rare and proven insight into how leadership really works under pressure. He's also the author of the bestselling book The Habit of Excellence and today, he's helping construction teams rethink how leadership shows up on site.In this conversation, Paul and Langley discuss:

In this episode, Paul Heming and Chris Barber challenge the view of Quantity Surveyors as mere cost controllers — and makes the case for QSs to step up as strategic commercial advisors.Through personal stories (including a classic misunderstanding in Italy), Paul explores why QSs are often misunderstood, and what it takes to shift from passive cost reporter to trusted advisor. Whether you're a junior QS or commercial director, this episode offers practical tips to transform how you're perceived by clients, project teams, and the wider business.

In today's episode, Paul is joined by Stefan Panourgias, a seasoned commercial consultant and specialist in construction settlements. With a career spanning London, New York, Malaysia, and the Middle East, Stephen has built a reputation for resolving disputes before they derail projects — from forensic delay analysis to strategic negotiation with the C-suite.We discuss:Stephen's global career journey — from Heathrow Express to boutique consulting in DubaiWhat it actually means to be a settlement specialist in constructionThe warning signs that conflict is brewing (and what to do next)Why documentation is key — but diplomacy often winsUK vs. Middle East contract culture — and how to navigate bothReal-world tactics for bringing even the most stubborn parties to the tableIf you're involved in commercial negotiations, claims, or final accounts, this episode is packed with insight on how to fight for resolution, not just the money.

In today's episode, Paul is joined by Stephen Harpur, Managing Director at Sharpur Consultancy – a Chartered Construction Manager with more than 25 years in the industry. Stephen's journey is anything but typical: he started as a labourer, worked every trade you can think of, and went on to lead some of the most complex, multimillion-pound construction projects in Northern Ireland.Register your interest for the Strategy Summit Event at the Churchill War Rooms on June 26th here - https://c-link.com/C-Link-Churchill-War-Rooms-EventThis episode is all about what world-class construction management really looks like, and how project leaders, QSs, and PMs can raise the bar—together.We talk about:What Stephen learned going from hands-on trades to boardroom leadershipHow to plan and manage a project from inception to “cutting the ribbon”Why every QS needs to spend more time on siteBuilding alignment between commercial and delivery teamsLessons from subcontracting, consulting, and working on the largest live building project in NIIf you've ever felt that QSs and PMs should work more collaboratively, or you want to lead construction projects more effectively—this is one for you.

In the studio today, Paul is joined by Emma Fletcher, Low Carbon Homes Director at Octopus Energy, Chair of the RICS Residential Professional Group Panel, and a lifelong innovator in residential development. From leading housing associations to helping an entire village go 100% off oil, Emma is redefining what a modern home should be.Register your interest for the Strategy Summit Event at the Churchill War Rooms on June 26th here - https://c-link.com/C-Link-Churchill-War-Rooms-EventIn this episode, Emma and I dive into the rise of zero-bill homes – what they are, how they work, and why they're no longer a pipe dream. We talk about solar, battery, heat pumps, AI, and homes as energy assets, not just consumers.We explore:The Swaffham Prior story – how a village went off-gridWhy retrofit might scale faster than new buildHow housebuilders, surveyors and contractors must rethink viability and designWhy zero bills is becoming the global standard, and how the UK can catch upWhether you're a developer, QS, contractor or housing association—this conversation will make you think differently about how homes are designed, valued, and delivered in the future.

In our latest listener-driven Question Time episode, Paul Heming and Chris Barber return to tackle your commercial, contractual, and career questions—this time covering subcontracting from both sides of the fence, AI's impact on QS, and how the industry needs to rethink risk allocation.Register your interest for the Strategy Summit Event at the Churchill War Rooms on June 26th here - https://c-link.com/C-Link-Churchill-War-Rooms-Event

Register your interest for the Strategy Summit Event at the Churchill War Rooms on June 26th here - https://c-link.com/C-Link-Churchill-War-Rooms-Event---------------------Today, Paul's guest is Mike Ashcroft, Estimator, Co-Founder of EstimateOne, and now Merger Partner at C-Link.This episode is a conversation years in the making — one driven by too many busted Excel sheets, missing elevations, and the gap between Estimators and QSs. Mike and I talk through how two different companies, built on opposite sides of the world, came together with a shared vision: connecting pre- and post-award teams on one integrated platform.We discuss:What Estimating and Quantity Surveying looks like in Australia (yes, they really do things differently down there).Why so many UK QSs are heading to Aus — and what both countries can learn from each other.The real handover issues between Estimators and QSs — and where the friction lies.The story of how EstimateOne and C-Link met, merged, and are building the future of procurement.Why our shared goal is simple: to help construction teams win better work and deliver it more profitably.You'll also hear war stories about coffee machines that cost £40k more than expected, pricing off verbal quotes, and why sales skills are underestimated in construction.This episode is a must-listen for anyone working in estimating, QSing, or commercial management — and especially for those frustrated with how disconnected the tendering and delivery phases of construction can be.

The Merger Special: Why C-Link and EstimateOne Joined Forces to Change ConstructionRegister your interest for the Strategy Summit Event at the Churchill War Rooms on June 26th here - https://c-link.com/C-Link-Churchill-War-Rooms-EventIn this special Thursday edition of Own the Build, Paul Heming is joined by all four co-founders from C-Link and E1 to announce something major: C-Link has officially merged with E1.This isn't your standard acquisition. It's a union born from years of lived experience and frustration—estimators and QSs working in silos, disconnected systems, and too much manual work. In this lively roundtable, Paul and Chris Barber (C-Link) sit down with Mike Ashcroft and Andrew Ritchie (E1) to talk about:How the merger came to be — including faxes, pubs, and smashed car windowsWhy estimators and QSs need to stop working in isolationThe real handover issues and how most data is lost after the tenderThe "Golden Thread" of procurement — and how this platform finally delivers itTheir shared vision: Build better buildings, more profitably, with tools that actually make work (and life) easier

Register your interest for the Strategy Summit Event at the Churchill War Rooms on June 26th here - https://c-link.com/C-Link-Churchill-War-Rooms-Event---------------------Today, Paul's guest is Cian Brennan, Founder of Quantum Contract Solutions and now the author of his new book, The Subcontractor's Edge. Cian's first appearance on the show was a real listener favourite — and today, he's back with an even bigger mission: helping subcontractors escape what he calls "The Cycle of Doom."In today's conversation, Cian explains:What the "Cycle of Doom" is and why it traps so many subcontractors.How to negotiate from a position of strength — and have the confidence to say "no" to bad deals.Practical steps subcontractors can take to stabilise cash flow, protect profit margins, and grow sustainably.Real-world success stories from subcontractors who changed their fortunes by applying simple strategies.Why building long-term client relationships is about more than price — and how to shift the conversation.We wrap up the conversation with key takeaways from The Subcontractor's Edge and advice for subcontractors who want to take back control of their business and build for the long-term.To join the Waiting List for The Subcontractor's Edge click hee - https://www.thesubcontractorsedge.com/waitlist. If you haven't already done so, head to the show notes right now — I've written two books for you based on 200 episodes of conversation:

Today, Paul's guest is Dave Stitt, a Chartered Civil Engineer, Fellow of the CIOB, and one of the UK's most respected leadership coaches in construction. With nearly five decades in the industry, Dave has worked with some of the country's biggest firms, leading transformation programmes and coaching leadership teams at the highest level.In this episode, we talk about:

Today, Paul's guest is Dan Bradley, Managing Director at BPM Project Management in New Zealand and Founding Director at ConTech Solutions, a business focused on streamlining construction through digital transformation across Australia and New Zealand.In this episode, Paul and Dan explore a bold and under-discussed topic in construction: mental toughness—what it means, how to develop it, and why it's one of the most important skills for professionals navigating high-stakes contracts, disputes, and leadership challenges.Dan shares his unique philosophy on mental toughness vs. mental health, blending stoic thinking with real-world leadership strategies. He explains how mastering your mindset can help you face hard conversations, handle stress, and come out on top in difficult commercial negotiations.We also dive into how digital tools can play a surprising role in improving wellbeing across construction teams—by reducing friction in contract management, streamlining payments, and transforming how businesses collaborate.

In our latest listener-driven Question Time episode, Paul Heming and Chris Barber dive into your pressing Quantity Surveying and construction challenges. From late payments to navigating design disputes, this episode is packed with actionable advice for industry professionals.

Today, Paul is joined for the third time by Ray Mellor-Pike, a QS and Managing Director at RMP Consulting. Last time, Ray shared how FBI hostage negotiation tactics inform his approach to final account meetings. This time, he returns with another big idea: The Project Manager is the head of the project, but the Quantity Surveyor is the neck.Together, Paul and Ray break down the real influence of a great QS — not just as a cost controller, but as the immune system of the project, constantly scanning for risk, protecting margin, and steering the team away from trouble.In this episode, you'll learn:Why the best QSs are proactive, forward-thinking, and commercially strategic.How to influence decisions and avoid margin erosion before problems grow.Communication tactics to build trust, manage egos, and avoid friction on site.What it means to be an interdepartmental glue on a project — and why it matters.How small decisions and subtle influence can win final account battles.Ray also shares a personal story about the first mistake that changed his whole approach to risk, and how he now positions himself as a commercial leader in final account negotiations.

Today, Paul's guest is Jamie Mills, Managing Director at Signature Build, to explore the often overlooked but crucial human side of contract management in construction.With a career that began in IT before transitioning into infrastructure project management and construction leadership, Jamie brings a unique perspective on how emotional intelligence, relationship management, and communication shape successful outcomes—both contractually and commercially.

Today, Paul's guest is Frans Taljaard, FIDIC Contracts Manager at Gleeds in Lisbon and founder of Clause 20, a consultancy focused on FIDIC training and contract management. Frans has extensive experience managing FIDIC contracts across Europe and the Middle East, supporting contractors in claims, payments, and disputes.

Practical Completion (PC) is one of the most critical and contentious milestones in any construction project. But what happens when a client refuses to grant it? In this episode, Bill Barton, Director at Barton Legal, joins Paul to discuss real-world disputes over PC and how contractors can protect themselves.

Today, Paul's guest is David Moreland, a Chartered Civil Engineer, Accredited NEC Project Manager, and Expert Consulting Engineer at MoreConsult Limited. David specialises in project planning, delay analysis, and expert witness work, helping construction professionals navigate complex claims and project delivery challenges.

Today, Paul's guest is Len Bunton, Founder of Bunton Consulting, Vice Chairman of Scottish Mediation, and Chairman of the Construction Industry Collective Voice (CICV) Commercial and Procurement Group. Len returns for his third Own the Build episode to tackle one of the biggest challenges in construction—conflict avoidance.

Unnecessary contract amendments create confusion, disputes, and inefficiencies across the construction industry. In this episode, Paul's guest is Sarah Fox, a leading expert in construction law and conflict avoidance, to discuss why simplifying contracts is essential for better project outcomes.

In our latest listener-driven Question Time episode, Paul Heming and Chris Barber dive into your pressing Quantity Surveying and construction challenges. From late payments to navigating design disputes, this episode is packed with actionable advice for industry professionals.

Today, Paul's guest is Keith Kelliher, Chartered Quantity Surveyor, Accredited Adjudicator, Arbitrator, Mediator, and Expert Witness at Kelliher and Associates. With a career steeped in construction disputes and conflict resolution, Keith joins us to share his unique perspective on improving communication and collaboration in the industry.

Today's Paul meets Michael Green, Managing Director at RED Systems Ltd, a leading specialist contractor with four divisions: structural glazing, SFS design, digital innovation, and glazing engineering.The Cost of Tendering: Michael explains why each new tender costs his business £4,500 on average and how this impacts decisions between pursuing new projects and focusing on repeat clients.Transparency in Tendering: Hear Michael's call for clearer timelines, mid-tender reviews, and better collaboration to improve efficiency and trust in the tender process.Lessons from the East Anglia Project: Learn how Michael navigated the complexities of a high-profile project and the valuable insights gained on managing client expectations and tender resources.Building Specialist Expertise: Discover why treating subcontractors as trusted partners rather than commodities leads to better project outcomes and stronger industry relationships.

Today's guest is Samuel Bawden, Partner and Head of Dispute Resolution at Holmes & Hills. Sam returns to the show to unpack key legal cases from 2024 and explore their impact on construction professionals, including Quantity Surveyors and Contract Managers.

Today, Paul is joined by Scott Coulton, Founding Director of Nexus Consult, a boutique construction consultancy with offices in Manchester and London. Nexus Consult supports subcontractors, contractors, employers, and law firms across the UK and Middle East.Master the Construction Act: Scott explains how to navigate payment provisions and avoid costly mistakes with payment notices and applications.Adjudication Insights: Learn practical strategies to strengthen your position in disputes and ensure quick resolutions.Build Strong Prolongation Claims: Discover the key components of loss and expense claims and why pro-rata preliminaries fall short.

In our latest listener-driven Question Time episode, Paul Heming and Chris Barber delve into the most pressing challenges faced by QSs and construction professionals. Covering topics from variations to supply chain fairness, this is your go-to resource for practical advice and expert insights.

In this episode, Paul Heming and Chris Barber reflect on their Quantity Surveying careers, the origins of C-Link, and the evolution of Own the Build.What You'll Learn:Defining the Role of a Commercial DirectorWhat sets a Commercial Director apart from senior commercial managers, and how have the expectations of this role evolved over the years?Lessons from Role ModelsWhat behaviours and traits inspire teams and build credibility in a Commercial Director? Conversely, what hinders their effectiveness?Core Strategies for SuccessSupply Chain Strategy: Building trust-based, long-term relationships with suppliers and delivering greater project profitability.Digital Strategy: The non-negotiable technologies for QS teams and how to drive adoption without overwhelming your team.People Strategy: Developing high-performing teams, fostering the right culture, and balancing technical skills with leadership capabilities.Managing Relationships and ExpectationsLeading Teams: How to motivate, inspire, and manage conflicts effectively within your team.Managing Up: Why managing the board and stakeholders is as important as managing your team, and how to align competing priorities.Defining Success and Building a LegacyWhat does success look like for a Commercial Director beyond financial outcomes, and how can they create a lasting legacy within the organisation?