Podcasts about administrative professional

In this Q&A, Courtney Salas joins me to unpack what it really takes to succeed as an Executive Assistant in a fast-paced tech startup. From organising constant change to stepping confidently into a strategic partnership, Courtney shares honest stories from life inside a 40-something-person scale-up—where there are no playbooks, just problems to solve and opportunities to grab.You'll hear how Courtney:Swapped corporate certainty for startup “productive chaos” and found her happy placeBalances EA fundamentals with high-impact projects (including running a full Series A process)Builds confidence to challenge decisions and propose better optionsHires for grit, curiosity, and bias to action - over years of experienceUses AI smartly, including a custom “Joe AI” profile to draft in her executive's voiceStreamlines calendars and inboxes with booking links and sensible automation - without losing controlListen if you're: Curious about moving into tech, keen to elevate your remit beyond the “basics,” or ready to use tools and workflows to free up time for genuinely strategic work.HighlightsOwning the chaos: why uncertainty can accelerate your growthThe fine line: keeping the day-to-day tight while driving big outcomesInfluence in action: weekly prioritisation check-ins that actually workTech stack talk: calendar links, inbox design, and practical AICareer mindset: choose leaders who open doors—and remember “everything is figureoutable”Tools and Resources: Google Calendar – daily scheduling, advanced setup for blocking priorities and tasksCalendly – as another option for sharing availabilityChatGPT – used daily to draft, edit, and researchSlack – team communications, used as a source for training the AIResources & next steps If you're working towards a strategic partnership, explore our Strategic Business Partner course and check what's coming up on The EA Campus events calendar. You'll find masterclasses, summits, and community sessions designed to support you at every stage.Enjoy the episode, and if it resonates, share it with an EA who's ready for their next leap. The EA Campus

In this episode, I'm joined by Microsoft Office maestro Shelley Fishel, founder of Tomorrow's VA. Shelley has spent decades training assistants to get brilliant results with Word, Excel, PowerPoint, Outlook and now, of course, Microsoft Copilot. We dig into what's genuinely useful right now, what's coming next, and how EAs can lead the conversation on AI without losing sight of the fundamentals.Shelley shares how she uses Copilot daily (from redrafting tricky emails to prioritising the inbox and summarising meetings), why core skills like slide masters and brand-safe templates still matter, and how to make the most of lesser-known gems across Microsoft 365. We also talk mindset—staying curious, learning out loud, and saying “yes” then figuring it out—plus the big question: Will AI replace EAs? (Short answer: no. Nuance, judgment, and calendar strategy still need a human.)What you'll learn:Practical ways EAs can use Copilot today in Outlook, Teams, Word and beyondWhy knowing the basics (formatting, slide masters, rules/quick steps) saves hours every weekHow to make a case for Copilot licences—and the security benefits of using it inside your tenantMindset shifts to keep pace with fast-moving tech (without chasing every shiny thing)Where Microsoft 365 is quietly evolving—and the features most assistants overlookTools, features & terms mentioned:Microsoft Copilot across Outlook, Word, Teams (meeting summaries), and forthcoming Excel capabilities (including =COPILOT)Outlook: Quick Steps, Rules, prioritising the inboxPowerPoint: Slide Master, custom layouts, brand-safe decksMicrosoft Loop (pages & live components), Copilot PagesMicrosoft Sway (lightweight, web-style internal newsletters)Microsoft Forms, Microsoft Lists, Microsoft BookingsSecurity/Tenant awareness (enterprise data protection vs. pasting data into public AI tools)Other AI tools touched on: ChatGPT, Claude, PerplexityPerfect for: Executive Assistants who want clear, real-world ways to work smarter with Microsoft 365 and lead on AI - without the hype.

Managing your Executive's inbox isn't just about clearing emails - it's about saving them time, reducing stress, and protecting their reputation. In this episode of The EA Campus Podcast, host Nicky Christmas shares the essential first conversation you should have with your Executive about email management.We'll explore:How to agree on who replies and in what voiceSetting realistic expectations for how often the inbox should be checkedUnderstanding your Executive's email stress points and behavioursMoving actions out of the inbox and onto proper task listsIdentifying the priority senders your Executive can't afford to missCreating time in their schedule to process emails effectivelyThis isn't about hitting inbox zero. It's about building trust, setting boundaries, and showing the strategic value you bring as an Assistant.Tune in and discover how a simple conversation about emails can transform the way you work with your Executive.Events: https://theeacampus.com/events/ The EA Campus

In this episode of The EA Campus Podcast, we explore one of the most overlooked but powerful dynamics in the Executive Assistant role: the ability to be both interested and interesting.Nicky shares personal stories and honest reflections on how curiosity and personality can shape your career path—from missed promotions in roles that felt uninspiring, to thriving in environments where she connected with the work and the people around her.You'll learn:Why being curious about your Executive, their goals, and your organisation mattersHow showing your personality (yes, even your love of movies or gardening!) can open unexpected doorsPractical tips for building confidence and authenticity—even in quieter or less inclusive workplace culturesWhat to do if you're not interested in your industry, and how to decide whether it's time to move onPlus, don't miss this week's freebie: our Elevator Pitch for EAs, a guide to confidently explain your role in any setting. Download it now at theeacampus.com/podcast/ep73Learn and master the skills you need to be an incredible Assistant ➔ https://theeacampus.comhttps://theeacampus.com/newsletter/CONNECT WITH US:LinkedInInstagramFacebook

When your Executive's calendar is bursting at the seams, it's tempting to feel responsible, like somehow, you should have prevented the chaos. But guilt doesn't belong in your job description. In this episode, we're flipping the script on calendar management and giving you the tools to start strategic conversations that lead to real change.We're diving into:Why it's so important to talk about time, especially when your Executive is “too busy”How to ask subtle, thoughtful questions that spark meaningful reflectionWhat to do when your Exec says, “I don't know,” and how to gently guide the conversation forwardThe real difference between being the calendar manager and being a strategic partnerYou'll walk away with 10 practical conversation starters (and yes, there's a free template!) to help you uncover what's really driving the diary, and how to make smarter decisions with your Executive, not just for them.

Hoo, dang, this week's episode is a DOOZY.  So much so that I'm breaking it down into four parts.  Today is part one of four: Colleagues are not saying hi when they walk past my desk, and I'm feeling disrespected in the office.   Back to School wishlist: jesslindgren.com/school Venmo: @galfriday612   Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214   Join the newsletter if you're feeling fancy: askanassistant.substack.com Patreon is another fancy option: https://www.patreon.com/jesslindgren I always love to hear from you: askanassistant.com Book a 1:1 with me: jesslindgren.com/coaching Lay your comments, questions, thoughts, and concerns on me.  Have an awesome week!  xo Jess

In this episode of The EA Campus Podcast, we're diving into the real-life juggle of supporting multiple executives—because yes, it's a lot. But with the right systems, honest conversations, and a bit of forward planning, it can be done without losing your mind (or your lunch break).I'm sharing the strategies that have helped me stay on top of it all, plus we've got brilliant insights from Natalie Egan, Senior Executive Assistant & Operations Lead, International Communications at Salesforce. Natalie knows what it takes to manage several high-level stakeholders at once, and she's generously shared her tried-and-tested approaches with us.We cover:How to set expectations early and fairly across multiple execsWhy time alignment is your first (and most important) stepTips for staying visible, building trust, and avoiding calendar chaosWhat to do when people dynamics get a little tricky

Ever feel like your brain has 47 tabs open – and not a single one is loading properly?In this episode of The EA Campus Podcast, I'm sharing 10 real ChatGPT prompts I use every week to streamline my business, clarify my thinking, and save serious time – and I promise, they're not just for techies. Whether you're writing tricky emails, planning events, building SOPs, or just trying to get your head straight for a 1:1, there's something in here you'll want to borrow (and make your own).We'll talk about how ChatGPT can become your second brain – not to replace your skills as an Assistant, but to amplify them. I'll show you how to adapt these prompts for your own role or even share them with your Executive to help them work smarter too.Plus, I've created a free EA ChatGPT Prompt Sheet to go with this episode – packed with examples you can copy, tweak and try straight away. Grab it at theeacampus.com/podcast/ep70. In this episode:How to turn brain dumps into action plansPrompts for writing emails, LinkedIn posts, and meeting agendasUsing AI to reduce decision fatigue and create routines that workTips for crafting SOPs, summarising meetings, and getting budget clarityWhether you're just starting with AI or already dabbling, this is a practical, jargon-free guide to using ChatGPT in a way that makes sense for you as an EA.Learn and master the skills you need to be an incredible Assistant ➔ https://theeacampus.comhttps://theeacampus.com/newsletter/CONNECT WITH US:LinkedInInstagram Facebook

As Executive Assistants, we're no strangers to juggling a hundred things at once, but how often do we stop and ask: Is this a task, or am I actually running a project? In this episode of The EA Campus Podcast, we are diving into why recognising the difference between tasks and project work matters more than you might think.We'll talk about how to spot project work in your day-to-day, why the language you use can completely change how others see your role, and how to start framing your contributions in a more strategic way, without adding loads of admin to your plate.You'll walk away with a simple framework for thinking about your projects (yes, they are projects!) and the confidence to say, “I delivered this” - because you did.EA Insight of the Week: A small shift in language can lead to a big shift in impact. The EA Campus

In this episode of The EA Campus Podcast, host Nicky Christmas sits down with Gisele Karame-Kemp for a candid and inspiring Day in the Life conversation.Gisele joins us from Sydney, Australia, where she leads a global team of Executive and Administrative Assistants at Atlassian. With a career that's taken her from the University of Sydney to the private investment world supporting Lachlan Murdoch, and five and a half years as EA to Atlassian's CEO, Gisele shares the real story behind her career evolution—and what it's like to go from EA to people manager in a fast-paced tech environment.We talk about:What it takes to lead a team of Assistants while staying true to the EA mindsetHow to build confidence and shift out of perfectionismManaging burnout, creating sustainable routines, and prioritising self-careWhy a growth mindset is more valuable than a polished CVNavigating roles that look impressive on LinkedIn but don't align with your lifeGisele brings a refreshing blend of insight, humility, and humour to this conversation—whether you're an EA exploring your next step, or a leader supporting others in their careers, you'll take so much away from this episode.Resources and links mentioned:Feel Better, Live More podcast with Dr Rangan ChatterjeeUpcoming EA Campus events: https://theeacampus.com/events The EA Campus

In this episode of The EA Campus Podcast, we're taking a deep dive into the Eisenhower Matrix — specifically the quadrant that too often gets overlooked: important but not urgent work.As Executive Assistants, it's easy to get caught in the whirlwind of urgent requests, Slack pings, and last-minute diary dramas. But real strategic impact? That lives in Quadrant 2.Join Nicky Christmas as she explores how EAs can protect time for the work that improves processes, builds trust, and prevents future fires — all without needing a crisis to prioritise it. You'll learn how to schedule and defend deep work time, link your projects to long-term goals, and frame your accomplishments to reflect the real value you bring.

Ever wish you had a clear roadmap for working seamlessly with your Executive? In this episode of The EA Campus Podcast, host Nicky Christmas guides you through the powerful process of creating an Executive User Guide - a strategic tool that captures everything you need to know about your Executive's preferences, communication style, and leadership approach.From defining how they like to receive updates to understanding their management style, Nicky breaks down each section with practical tips and real-world examples. You'll learn how to:Identify your Executive's communication preferencesSet clear expectations around reporting and meetingsNavigate feedback and performance conversationsAlign with your Executive's strategy and prioritiesPlus, don't miss the free download to help you get started: the Executive User Guide Template, available at theeacampus.com/podcast/ep66.This episode is a must-listen for any Assistant who wants to build a stronger partnership with their Executive and elevate their impact. Tune in and discover how to take the guesswork out of working together! The EA Campus

Send us a text“We all have different levels of fear and doubt about our capabilities, embrace that and lean into your past wins, lean into those moments when you were afraid, exhausted, weren't sure and yet still managed to get through it; see the result, refer to that, and keep going.”In this episode of Have A Seat, I sit down with Velera Wilson—global speaker and author of You're Absolutely Worth It, for a candid conversation about confidence, self-worth, and what it really takes to stop playing small at work. Velera shares how she went from being the “only one in the room” to becoming a powerful voice for women ready to break free from imposter syndrome, perfectionism, and people-pleasing. From learning how to “do it scared” to asking for what you truly deserve, this episode is packed with mindset shifts, real talk, and permission to start showing up like you already belong—because spoiler alert: you do.Connect with Velera:Velera Wilsonhttps://www.linkedin.com/in/velera-wilson/You're Absolutely Worth ItSupport the showVisit the Have A Seat website for more episodes at: www.haveaseatconversations.com or even better, leave me a quick voicemail at: https://www.haveaseatconversations.com/voicemail/ and let's continue the conversation.Thanks for listening!

Send us a textAngela: "Those shifts [in work culture] allowed me to remain very career-driven and productive. If they hadn't happened, I could've easily been part of the statistics of women who left the workforce because it was just too much."Huong: "If a plant doesn't thrive in the garden, we don't blame the plant—we look at the environment. It's the same in the workplace. We need to ask: What needs to change to help this person thrive?"In this insightful and heartfelt episode of Have a Seat, I sit down with Angela Smith and Huong Bui, co-founders of KaleidoWork, to explore what it truly means to create human-centric workplaces. Drawing from their rich leadership experience and coaching work, Angela and Huong unpack the beliefs, behaviors, and systems that shape how we work—and how we can do it better. From redefining leadership and boundaries to dismantling outdated 9-to-5 norms, these two powerhouse women share powerful strategies for sustainable leadership and workplace well-being. If you've ever felt burned out, unseen, or boxed in by traditional expectations, this conversation offers a refreshing, compassionate, and action-forward perspective.Connect with Huong & Angela:www.kaleidowork.comhttps://www.youtube.com/@kaleidoworkSupport the showVisit the Have A Seat website for more episodes at: www.haveaseatconversations.com or even better, leave me a quick voicemail at: https://www.haveaseatconversations.com/voicemail/ and let's continue the conversation.Thanks for listening!

Welcome to The EA Campus Podcast with your host, Nicky Christmas. In today's episode, we're diving into the different types of meetings your Executive attends and how you can manage them strategically to drive real progress.Here's what we cover:Why meetings matter more than ever—and how EAs can support their Executive's time as their most valuable resourceThe six key meeting types you need to know:Decision-Making Meetings – Where critical choices happenInformation-Sharing Meetings – Updates and reports that matterBrainstorming/Creative Sessions – Sparking new ideasRelationship-Building Meetings – Building trust and connectionsCrisis/Problem-Solving Meetings – When urgent solutions are neededGovernance/Board Meetings – Formal, high-level decision-makingHow to categorise meetings and tailor your prep: from agendas and pre-reads to setting the right mindset for each typeThe importance of managing transitions between meetings to avoid ‘meeting hangovers' and keep your Executive focusedTips for asking the right questions when scheduling meetings—like clarifying objectives, success criteria, and your Executive's roleThe difference you can make as an EA by setting every meeting up for success, transforming from a diary manager to a strategic partner

Send us a textWhat keeps me going is knowing how important this role is and how we can learn and grow in these roles but the key is to know who you are and see yourself. Know your work and know your worth. ~ KathyHaving a lack of confidence not only begins to play on your own psyche, self esteem and self worth, but it will begin to also show up in your money, in missed promotions, opportunities and stretch assignments. ~ RhondaIn this episode, I sit down with the dynamic duo behind The BEA Network — Kathy A. Adams and Rhonda Augustus — two powerhouse executive assistants, leaders, and changemakers who are expanding what's possible in the admin profession. We chat about their inspiration for launching The Black Executive Admin Network, the importance of visibility and voice for Black admin professionals, and how their own career journeys led them to build the kind of community they wish they had. If you've ever felt like there wasn't space for you at the table, this conversation is your reminder that you can build your own — and invite others to thrive alongside you.Connect with Kathy & RhondaRhonda AugustusWebsite: The Confident CommunicatorLinkedIn: (2) Rhonda Augustus | LinkedInKathy A. Adams, MBA – Your #1 Admin AdvocateWebsite: KathyAAdams.comLinkedIn: https://www.linkedin.com/in/kathyaadams-mba/Business LinkedIn: https://lnkd.in/gfTFvirNThe BEA NetworkWebsite: www.thebeanetwork.comLinkedIn Group: https://www.linkedin.com/groups/14620215/Support the showVisit the Have A Seat website for more episodes at: www.haveaseatconversations.com or even better, leave me a quick voicemail at: https://www.haveaseatconversations.com/voicemail/ and let's continue the conversation.Thanks for listening!

Business travel – glamorous on Instagram, chaotic in real life. In this episode of The EA Campus Podcast, host Nicky Christmas revisits one of her most-requested topics: how to expertly plan and manage business travel for your executive. Originally recorded at her first public speaking event back in 2012 (or maybe 2013 – who's counting?), this session has been fully updated for 2025 with all the latest tools, AI tricks, and tech tips.Whether your executive is flying long-haul or hopping on a train to a regional office, you'll learn how to build a bulletproof itinerary that keeps them calm, collected, and exactly where they need to be. From pre-flight prep to worst-case scenario plans, we're covering it all.Oh, and yes – we still print the itinerary. Even in 2025.In this episode, we cover:Why travel planning is still one of the most essential EA skillsSetting clear expectations before your executive sets foot on a planeQuestions to ask before you book anything (trust us, these are game changers)What the purpose of the trip tells you about how to plan itHow to build an itinerary your executive will actually useFour essentials every itinerary needs – plus the added extras that make all the differenceWhy paper copies still matter (yes, really)Who should get a copy of the itinerary – it's not just your exec!How to prep for delays, jet lag, and all those unexpected curveballsThe best AI and travel tech tools to streamline the process in 2025One final Google Maps trick that will make you look like a total travel genius

In this solo episode, host Nicky Christmas dives into a topic that's often overlooked but absolutely essential for Executive Assistants - feedback. Not just collecting it, but organising it, categorising it, and using it to demonstrate your value, influence, and impact.We'll unpack how to turn everyday praise into a powerful narrative you can use in performance reviews, salary conversations, and even job interviews. If you've ever struggled to explain your contribution, this episode will give you the tools—and the confidence—to make your invisible work visible.Plus, Nicky shares a free downloadable Feedback Categorisation Template to help you get started.

This week, we're tackling one of the most common challenges Assistants face - getting your Executive to delegate.If your Executive insists on doing everything themselves, avoids handing off tasks, or says they simply don't have time to show you the ropes, you're not alone. In this episode, I unpack eight key reasons why so many Executives struggle to delegate and what you can do about it. From perfectionism and fear of failure to not knowing where to start, we'll explore the mindset behind the resistance and give you practical strategies to break through the barrier.You'll learn how to:Understand the psychology behind under-delegationUse the “multiple-choice strategy” to make it easier for your Executive to say yesBuild trust and showcase your capability through small winsCreate a system that makes delegation a habit, not a headachePlus, I'll share tips on how to keep your Executive accountable once they start delegating.

From setting goals and refreshing their profile to drafting content and tracking engagement, Nicky walks you through seven practical steps to help your Executive build a personal brand on LinkedIn - without it taking over your day.Whether you're already ghostwriting posts or just starting to explore what this might look like, this episode is packed with advice, real-world EA insights, and helpful tools to make the process smoother.You don't need to be a social media manager to add value here. You just need the right plan, the right tools, and the confidence to get started.Plus, don't miss the bonus segment on what not to do when managing your Exec's LinkedIn, and a reminder of the exciting events coming up on The EA Campus!

In this special Admin Week episode of The EA Campus Podcast, we're exploring one of the most important (and often most uncomfortable) topics for Executive Assistants: asking for a training budget.If you've ever felt awkward or unsure about asking for professional development support, this episode is for you. We're unpacking the mindset shift that turns “asking for permission” into “claiming what's already available to you” - because training isn't a luxury, it's a necessity.We cover:Why EA-specific training matters more than everThe reasons assistants hold back from asking for budget—and how to move past themHow to make a confident, strategic ask (with a strong ROI)What to do if the answer is “no”The tools and templates available to make your ask easier (including our free Business Case Template)Plus, to celebrate Admin Week, we're offering 40% off all EA Campus online courses through April—the perfect reason to take that next step.This is your moment. You deserve professional development, and in this episode, we'll show you how to ask for it with clarity, confidence, and purpose. The EA Campus

Happy Administrative Professionals Day/Week to all who celebrate!   At the time of recording, I am recovering from having pneumonia and bronchitis at the same time!  The message up top is short and sweet, the episode that follows is evergreen and dear to my heart.   All tickets to Ask An Assistant #AdminProDay events have been refunded.  Thank you to everyone who enrolled, your belief in me is humbling, and I look forward to learning together later this year, and always.   I always love to hear from you: askanassistant.com Book a 1:1 with me: jesslindgren.com/coaching Lay your comments, questions, thoughts, and concerns on me.  Have an awesome week!  xo Jess Want a note from me and my IBM Selectric II typewriter?  Write to me here and I'll type back soon: Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214

In this episode, we're diving into a topic that sparked a massive response on LinkedIn - KPIs for Executive Assistants. If you've ever struggled to explain your value, felt stuck in performance reviews, or wondered how to track the impact of your work, this is the episode for you.We explain KPIs, why they matter in our role, and how you can start measuring your impact in simple, practical ways without adding to your workload. We also discuss how to use this data in one-to-ones, performance reviews, interviews, and even casual conversations with your Executive (yes, without feeling like you're bragging!).And a huge thank you to our sponsor, Vimcal EA, for supporting this episode. Their brand-new Executive Calendar Audit feature is a game-changer for Assistants looking to save time and prove their value. Make sure to check out the free upcoming webinar!Links and Resources MentionedFree KPI Template for Executive Assistants → theeacampus.com/podcast/ep58Vimcal EA – Executive Calendar Audit Tool → https://vimcal.com/eaVimcal EA Webinar – Hosted by CTO Michael Zhao → Next session: April 18th, 2025 – Register here: https://lu.ma/ro0ylk6k

In this inspiring episode of The EA Campus Podcast, Nicky Christmas sits down with the one and only Hallie Warner - Force Multiplier, coach, consultant, and co-author of The Founder and the Force Multiplier. If you've followed Hallie's work, you'll know how much she's impacted the assistant community. And if this is your first introduction to her, you're in for something really special.Hallie shares her career journey from early assistant roles to becoming Chief of Staff and now launching her own business, including the brand-new Force Multiplier Academy. We dive into what it means to show up as a strategic partner, how Hallie defines the Force Multiplier mindset, and what makes a true, trusted partnership with your Executive.We also talk about:The transition from EA to Chief of Staff (and how to know if it's right for you)Building your personal brand intentionally (even if you're an introvert)Taking a meaningful career break and learning to restThe power of self-awareness and communication style in building influenceHer current coaching and consulting work, plus exciting new projects on the horizonAnd yes, Hallie shares her latest book recommendations, her love for reality TV (hello, The Traitors), and what's always on her desk, even on a deserted island.Whether you're just starting out in your career or stepping into a senior EA or Chief of Staff role, Hallie's honest, practical advice will leave you feeling empowered and ready to take the next step.Hallie Warner LinkedIn The Force Multiplier AcademyEmail: hallie@halliewarner.comThe Inner Circle Weekly NewsletterBooks: All the Colors of the Dark by Chris WhitakerThe Wedding People by Alison Espach Fierce Conversations by Susan ScottMultipliers & A word about this week's Podcast Partner - Vimcal EA. Vimcal EA is a powerful scheduling layer that integrates seamlessly with your existing Google or Outlook calendar. No switching platforms, disruptions, or learning curve. Designed specifically for EAs, Vimcal EA doesn't replace your current system; it enhances it. Once connected, all your existing events sync and you can begin managing your executives' calendars with more precision, fewer clicks, and way less back-and-forth. The EA Campus

In this episode of The EA Campus Podcast, we're diving into one of the most powerful strategies you can adopt as an Executive Assistant: goal-driven scheduling.If your Executive is constantly running from one meeting to the next with no time to think, strategize, or actually do the work, this episode is for you. I'll walk you through how to shift from reactive calendar management to a more purposeful, high-impact way of structuring the schedule — and why this is a game changer for both you and your Executive.We'll explore what goal-driven scheduling actually means, how to build it into your workflow, how to handle pushback, and the tech tools that can make it all feel easier and more doable.

Let's talk about the importance of language when it comes to considering ourselves to be responsive vs reactive!   I always love to hear from you: askanassistant.com Book a 1:1 with me: jesslindgren.com/coaching Lay your comments, questions, thoughts, and concerns on me.  Have an awesome week!  xo Jess Want a note from me and my IBM Selectric II typewriter?  Write to me here and I'll type back soon: Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214

In this episode of The EA Campus Podcast, we explore the world of event technology, specifically for Executive Assistants. If you're responsible for planning, managing, or supporting events in your role, this episode offers valuable insights and 15 carefully selected tech tools that will help you streamline your entire planning process.From venue sourcing and attendee registration to engagement tools and multilingual support, we cover all the platforms that will make your life easier as an EA. Nicky also shares personal experience managing countless events and previews two upcoming EA Campus events focused on tech and tools.✨ Don't miss out!The Evolve Virtual Summit is happening Friday, 28th March — there's still time to grab your ticket!Our Tools & Tech Masterclass is taking place next Friday, 4th April — come join us live!

In this episode of The EA Campus Podcast, we're diving into the topic of career mapping for Executive Assistants. Career progression in the EA world isn't always linear, and for many of us, it's something we don't often prioritize. Whether you see the EA role as a stepping stone to another career or you're committed to excelling in this profession, having a clear career map is essential.We'll walk through the five key steps to career mapping, from setting clear goals to identifying skill gaps and building an action plan that aligns with your professional aspirations. We also discuss common challenges EAs face when planning their careers—like falling into the role without a plan, not having enough time to focus on development, or chasing salary increases without a long-term strategy.You'll also hear about the latest trends in career mapping, including:The importance of soft skills and how to develop themThe rise of technology in the EA role and why embracing digital tools is crucialNon-linear career paths and why the EA profession offers more flexibility than you might thinkThis episode is packed with practical steps, insights, and advice to help you take charge of your career and make intentional choices about your professional growth.Show Notes:Career Mapping TemplateEpisode 44: Setting Meaningful Career Goals as an EA – eacampus.com/podcast/ep44Upcoming Events at The EA Campus:Automation Masterclass – Tuesday, 25th MarchEVOLVE Virtual Summit – Friday, 28th March The EA Campus

In this episode of The EA Campus Podcast, we welcome back the inspiring Becky Kaapuni, author of The Unstoppable EA and founder of the EA Social Club. Becky shares her incredible journey of resilience, mindset shifts, and what it truly means to be the CEO of your own life. We delve into the pivotal moments that shaped her career, the challenges she's overcome, and the power of embracing vulnerability as an Assistant. Becky also shares insights on building supportive communities, why mindset is key to success, and how to navigate setbacks while staying true to your goals.Plus, we talk about the exciting upcoming events at The EA Campus, including the Automation Masterclass on Tuesday, 25th March, and the EVOLVE Virtual Summit on Friday, 28th March. Don't miss out—check the show notes for all the details!Show Notes:Becky Kaapuni's Website: easocialclub.comJoin the EA Social Club: Sit With BeckyBecky's Book – The Unstoppable EA: Available now—details on Becky's website.Upcoming Events at The EA Campus:Automation Masterclass – Tuesday, 25th MarchEVOLVE Virtual Summit – Friday, 28th March ➡️ Full event details and registration are available in our show notes.Stay connected with The EA Campus for more insights, events, and resources to empower your EA career! The EA Campus

Ad-hoc tasks are an inevitable part of the Assistant role, but when they start taking over your day, they can prevent you from focusing on strategic, high-impact work. In this episode, we break down how to manage, track, and take control of ad-hoc tasks so they don't define your role.We'll cover: What ad-hoc tasks are and why they impact Assistants more than other roles How to quantify them so they don't disappear into ‘invisible work'Strategies to push back on unnecessary requests while maintaining great relationshipsHow to approach your Executive when ad-hoc work is dominating your workloadWhat to do if your role has become entirely reactiveListen in for practical tips and a step-by-step approach to making sure these tasks work for you, not against you.Resources & Links Mentioned:Ad-Hoc Task Tracker & Prioritization Template – Start tracking your ad-hoc tasks and take control of your workload. Download the templateAssistant Fundamentals Masterclass – Strengthen your foundational skills. Join the masterclassCommunity Webinar: Creating a User Manual for Your Executive – Learn how to set expectations with your executive. Sign up hereMastering Automation Masterclass – Learn how to streamline and automate repetitive tasks. Register nowShow Notes00:00 – Welcome & March Event Round-UpOverview of upcoming EA Campus events and why you should join.04:15 – What Are Ad-Hoc Tasks & Why They MatterDefinition of ad-hoc tasks and why they impact Assistants more than other roles.09:30 – The Challenge: Requests from Colleagues vs. ExecutivesWhy colleagues don't always recognize the impact of their requests.How to manage last-minute requests from your Executive.15:45 – How to Quantify & Track Ad-Hoc TasksThe importance of tracking and logging these tasks.How to use data to make a case for workload balance.22:10 – How to Take Control & Set BoundariesPractical strategies to manage ad-hoc tasks effectively.How to push back professionally while maintaining strong relationships.30:00 – What to Do if Ad-Hoc Tasks Are Your Whole JobSigns your role needs redefining.How to have a productive conversation with your Executive.The impact of updating your job description and performance review criteria.38:20 – Final Thoughts & Call to ActionTry the one-week ad-hoc tracking challenge and share your insights in The EA Campus Community. The EA Campus

In this episode of The EA Campus Podcast, we sit down with two incredible industry voices, Candice Burningham and Jodie Mears, for an insightful and lively discussion on the evolving role of Executive Assistants. We cover everything from key industry trends, AI and automation, and the future of job titles to some of the more controversial topics shaping the profession today.Is the Executive Assistant role evolving or disappearing?How do we ensure assistants are recognized, compensated, and empowered?Is "Strategic Business Partner" a mindset shift or a new job title?What does the future hold for EA career progression?If you enjoyed this conversation and want to be part of more discussions like this, join The EA Campus Community for free for one month! Gain access to exclusive content, live discussions, networking opportunities, and a support network of like-minded professionals.  Listen to the full, unedited conversation inside The EA Campus Community!Connect with Candice & Jodie

In this episode, we're exploring one of the biggest challenges for Assistants: email management! How do you start the conversation with your Executive about taking control of their inbox? What systems can you set up to streamline the process? How do you ensure emails don't take over your entire day?Nicky walks you through practical strategies for managing email overload, setting expectations with your Executive, and implementing a structured system that keeps both of you organized and productive. Whether your Executive is a hands-on inbox checker or prefers a more hands-off approach, these insights will help you create a workflow that actually works.By the end of this episode, you'll have a concrete plan to take away so you can start transforming how you handle email today!Show Notes & Resources

In this episode of The EA Campus Podcast, host Nicky Christmas dives into one of the most critical topics in the Executive Assistant profession—salary transparency. Assistants often struggle to access clear, unbiased salary data, but today's guests have taken a groundbreaking step to change that.Joining Nicky are Yvette Pearson, founder of Admin Wrap, and Alicia Fairclough, founder of EA How To. Together, they've created the EA Salary Survey, a report that brings real salary data to the table—without bias, without agenda, and purely for the benefit of the EA community.In this episode, we discuss:The inspiration behind the EA Salary Survey and how it differs from traditional salary reportsSurprising findings—such as the unexpected correlation (or lack thereof) between education and salaryRegional differences across the UK, US, and Australia, including the highest-earning job titlesHow salary transparency impacts career progression and job satisfactionWhy EAs should have open conversations about salary and how the survey can help Download the EA Salary Survey: EASalarySurvey.comEA How To: eaHowTo.comAdmin Wrap: adminwrap.comThe EA Campus: theeacampus.com The EA Campus

In this episode of The EA Campus Podcast, host Nicky Christmas explores how Executive Assistants can leverage AI to streamline their workflow, reduce administrative burdens, and focus on strategic, high-impact tasks.Key Takeaways:AI is not about replacing assistants—it's a tool for efficiency, helping with email drafting, scheduling, meeting summaries, and report generation.Assistants can use AI to manage complex calendars, generate executive briefings, draft presentations, research industry trends, and create training materials. Effective AI usage starts with well-structured prompts. The more context and detail provided, the better the AI output.Practical AI Tools for EAs:Multimodal AI: Upload PDFs, images, and documents for analysis.Advanced Voice Mode: Use AI for voice-to-text brainstorming and dictation.AI Data Privacy: Secure sensitive company data by using AI responsibly.Once comfortable with AI, assistants can explore automation, custom AI workflows, and tools like Claude for long-form content creation.

Today's episode is all about the 80/20 rule, also known as the Pareto Principle. What if 80% of your results come from just 20% of your effort? Sounds like a game-changer, right?In this episode, we'll explore how Executive Assistants can apply this powerful principle to cut through distractions, prioritize high-impact tasks, and truly make a difference in their role. You'll learn practical strategies for identifying the tasks that drive the biggest results, how to protect your focus and manage interruptions, and simple ways to track your progress for continuous improvement.

In this episode of The EA Campus Podcast, host Nicky Christmas dives into the tech landscape tailored specifically for Executive Assistants. Discover 15 tools and technologies that can help streamline your workflow, boost productivity, and make a meaningful impact in your role. From scheduling with When2Meet to creating impactful presentations with Beautiful.ai, we cover essential platforms for managing schedules, collaborating effectively, and staying ahead in a tech-driven world.Plus, get a sneak peek at what's coming up on The EA Campus:Sustainable Events Masterclass on Friday, 24th January 2025Develop Virtual Summit on 31st January 2025Strategic Time Management Masterclass on 7th February 2025For this episode, we've also prepared a special downloadable resource: 101 Tools and Technology for Executive Assistants. This curated list of 100 platforms spans collaboration tools, AI solutions, and more to enhance your skill set. Access it now at theeacampus.com/podcast/ep46.Whether you're new to the tech scene or looking to expand your toolkit, this episode will inspire you to embrace technology with curiosity and confidence. Tune in and transform the way you work!Links to the tools and technologies featured in this episode:When2Meet – A scheduling tool for finding mutually convenient times across time zones.Agenda – A timeline-focused note-taking app for organizing tasks and meetings.Clean Email – An email management tool to declutter your inbox and unsubscribe from spam.TimeShifter – A science-backed app to help travelers minimize jet lag.Serene – A focus and productivity app designed for remote workers.TinyWow – A versatile online tool for file conversion, PDF editing, and more.Steve AI – An AI-powered video creation tool for quick and professional content.Claude AI – A secure, privacy-focused AI assistant for document drafting and collaboration.Perplexity AI – A conversational AI-driven search tool for quick and accurate research.Mem AI – A note-taking app with AI-powered organization and retrieval.Avoma – An AI meeting assistant for transcription, notes, and post-meeting insights.Beautiful.ai – An AI-driven presentation tool for creating stunning slides.Sparkle – A file organizer that uses AI to declutter your downloads and desktop.Ajelix BI – A productivity tool for Excel and Google Sheets with AI-driven reporting and dashboard generation.ContentStudio – An all-in-one social media management and content scheduling platform. The EA Campus

In this episode of The EA Campus Podcast, Nicky dives into the transformative power of mastering your daily routine as an Executive Assistant. With practical advice and actionable tips, you'll discover how to navigate interruptions, prioritize tasks, and create systems that work for you—not against you.From building an effective morning routine to embracing micro-lists, leveraging technology wisely, and setting boundaries with confidence, this episode is packed with strategies to help you thrive in your role. Whether you're new to the profession or a seasoned Executive Assistant, these 10 secrets will inspire you to take control of your day and elevate your productivity.Highlights Include:Building a morning routine that sets the tone for success.Using micro-lists to stay focused amidst chaos.Prioritizing tasks with the ABC method.The power of time blocking with flexibility.Creating a daily shutdown ritual for better work-life balance.Working with your natural energy peaks for maximum productivity.The importance of saying "no" to protect your time and energy.Don't forget to download the free daily routine template designed specifically for Executive Assistants to help you implement these tips and stay on track, even on the busiest days!Links: Download the Daily Routine FREE Template here

In this episode, we're tackling a topic that hits close to home: why traditional goal-setting methods often fail for Executive Assistants and how you can set goals that actually stick. If you've ever felt stuck, uninspired, or frustrated by unmet goals, this episode will give you fresh perspectives and practical solutions.Here's what we'll cover:Why focusing on just one “big why” for your goals can set you up for failure.How to create a list of meaningful reasons to stay motivated through challenges.The power of breaking down big goals into smaller, actionable steps for measurable success.How to adopt a transformative "10x mindset" to rethink and revolutionize your approach to growth.To help you put these strategies into action, we've created two free resources:A SMART Goal-Setting Template to ensure your goals are actionable and achievable.A Weekly Evaluation Document to reflect on your progress and stay aligned with your priorities.Download these resources for free at The EA Campus - https://theeacampus.com/podcast/ep44/.We'll also share real-world examples of how Executive Assistants can set impactful goals, whether it's mastering AI tools, streamlining workflows, or aligning their professional growth with their executive's strategic priorities. Plus, you'll hear tips on protecting your time and creating a vision statement to keep you focused throughout the year.Ready to redefine your goals and make 2025 your most successful year yet? Tools and Software Mentioned:ChatGPT – For drafting emails and improving productivity. Learn more at ChatGPT by OpenAI.Clockwise – For smarter scheduling. Find details at Clockwise.Grammarly – For enhancing document editing and writing. Explore at Grammarly.Calendly – For streamlining meeting setups. Visit Calendly.Zapier – For automating repetitive tasks. Discover more at Zapier.Microsoft Teams – For team communication and collaboration. Check it out at Microsoft Teams.Slack – Another great option for team communication. Explore at Slack.TripActions – For streamlining travel bookings. Learn more at TripActions.Concur – For managing travel and expense reporting. Find details at SAP Concur. Thought Leaders and Strategies Referenced:Dr. Benjamin Hardy and his concept 10x Is Easier Than 2x – A transformative mindset for exponential growth.Michael Seltzner – The importance of crafting a vision statement. Learn about his strategies at Social Media Examiner.The EA Campus Article - Why every Assistant should have their own personal vision statementThe EA Campus Free Templates - https://theeacampus.com/podcast/ep44/ The EA Campus

Burnout session: https://circle.leaderassistant.com/c/leader-assistant-live-events/battling-burnout I always love to hear from you: askanassistant.com Book a 1:1 with me: jesslindgren.com/coaching Lay your comments, questions, thoughts, and concerns on me.  Have an awesome week!  xo Jess Want a note from me and my IBM Selectric II typewriter?  Write to me here and I'll type back soon: Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214

Until next year, Esteemed Colleagues!  xo Jess Top three episodes of 2024: AAA 26 | 1:1 Frequency and Format: https://podcasts.apple.com/us/podcast/aaa-26-1-1-frequency-and-format/id1476184074?i=1000663070529 AAA 39 | Task Management Systems: https://podcasts.apple.com/us/podcast/aaa-39-task-management-systems/id1476184074?i=1000673975366 AAA 42 | Weird Requests: https://podcasts.apple.com/us/podcast/aaa-42-weird-requests/id1476184074?i=1000676624618   I always love to hear from you: askanassistant.com Book a 1:1 with me: jesslindgren.com/coaching   Lay your comments, questions, thoughts, and concerns on me.  Have an awesome week!  xo Jess   Want a note from me and my IBM Selectric II typewriter?  Write to me here and I'll type back soon: Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214  

I did not mention it during the episode, but Boss's Day is marked on October 16th annually, or the next business day when it falls on a weekend! Scholarly journal wikipedia's take: https://en.wikipedia.org/wiki/Boss%27s_Day Mini masterpieces: https://www.etsy.com/listing/1035491062/pdf-book-mini-masterpieces-cross-stitch Ask your question:  https://www.askanassistant.com/ See you next week!  xo Jess   Want a note from me and my IBM Selectric II typewriter?  Write to me here and I'll type back soon:   Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214

Rebecca Afful is an Administrative Professional with over a decade of experience in executive support and office management. She has had the opportunity to work in multiple industries such as aviation, banking, international non-profits, and diplomatic missions. Rebecca also founded the Administrative Professionals Network of Ghana.In this episode, Rebecca talks about creating opportunities for yourself, stepping out of your comfort zone, fostering professional relationships with peers, and utilizing LinkedIn to grow your network.Show notes -> leaderassistant.com/279Sponsor -> leaderassistant.com/nova--Are you looking for a way to elevate your skills or earn that promotion you've been eyeing? Nova Chief of Staff's course provides you with the knowledge and confidence you need to stand out on the job. Whether you want to land your dream position or level up in your current role, Nova's self-paced course gives you hands-on practice doing what Chiefs of Staff do every day.Visit leaderassistant.com/nova to secure your spot!--More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Today one of our Irving Third graders, Hazel, dropped by WKEI this morning with The Good News about Administrative Professionals Day and a special shout out to Irving School's very own Administrative Professional, Ms. Johnson.   

There are four tips, and there will be a quiz.  xo Jess   askanassistant.com

Let me know how you and yours mark National Volunteer Week!  xo Jess Links mentioned in the episode: Solidarity and Snacks Cafe Sankofa Cooperative Ruff Start Rescue

In this EA Campus podcast episode, Nicky Christmas interviews Gabrielle Waxenberg, an experienced Executive Assistant who has recently transitioned to working as a fractional Assistant for multiple clients.Key points from the episode:From hospitality management to becoming an EA, she worked in various industries, such as legal, manufacturing, IT, banking, sustainability, and healthcare.Time management across multiple executives and organisations, maintaining confidentiality, and navigating different personalities and dynamics.Empowerment to set boundaries, choose clients and tasks, and establish a peer-to-peer relationship with executives.Set boundaries early on, learn to say no when necessary, and build strong relationships with other admins for support and growth. Invaluable connections, witnessing the profession's evolution, and the ability to positively impact leaders and organisations.The importance of challenging norms and providing honest feedback to executives, even when it's difficult, to help them grow and avoid potential issues.Throughout the episode, Gabrielle shares her experiences, challenges, and lessons learned during her 12-year career as an EA. She emphasises the importance of setting boundaries, building relationships, and speaking truth to power. Her insights offer valuable advice for Assistants at all stages of their careers. The EA Campus

In this episode, Becky Kaapuni shares her winding career journey spanning publishing, wine business, investment banking, tech startups, Twitter, and now Salesforce, where she supports the CEO of AI.Some key pieces of advice and insights Becky offers:Be patient in building your career - you have to go through the stepping stones and start at the beginning, gaining experience over time.Know your worth and negotiate your compensation, even if it means being willing to walk away from an opportunity. Invest in a professionally written resume.For interviews, focus on showing up as your best self and demonstrating confidence. Worry about the details of the job later.Always maintain a beginner's mind, as every executive, company culture, and role will differ. Be ready to learn and adapt.Build your network and maintain connections over time. You never know when an opportunity may come back, even years later.Becky candidly shares the triumphs and challenges of her EA career, from navigating egotistical bosses and sudden layoffs to finding executives who truly value and empower her. She emphasizes the importance of documenting issues, leveraging resources, and prioritizing one's well-being while acknowledging that immediately leaving a bad situation isn't always feasible.While Becky admits she could lead more by example in disconnecting from work, she has found that staying on top of things helps her mental health and ability to relax. Her story illustrates the ever-changing landscape of the EA role and the resilience required to succeed in the long term. The EA Campus

In this episode, Chelsea Fox shares her 15-year journey as an assistant, from starting as an event manager in Spain to her current role as an EA supporting the CEO and leadership team at a data centre startup in London.Some key pieces of advice and insights Chelsea offers:Find the industry and company culture that allows you to thrive as an assistant. In a startup, being willing to roll up your sleeves and help out wherever needed is key.Confidence comes from having your voice heard and your opinions valued as an assistant. Chelsea appreciates that her current company seeks her input.Learn to say no when needed to avoid burnout, but be ready to pitch in on a wide variety of tasks, especially in a startup environment.Resilience and strong communication skills with your executive are critical. Have a plan A through Z, as things rarely go perfectly according to plan.Being bilingual (Spanish & English for Chelsea) can open up great career opportunities, especially in European companies.Build relationships across the organization by being friendly, remembering personal details, and, yes, bringing in treats! People are much more willing to help out a friend.Chelsea also shares some of her favourite productivity tools, such as Microsoft To Do, OneNote, Planner, and good old-fashioned handwritten lists. Her story illustrates the importance of adaptability, relationship-building, and being proactive in making your mark as an assistant and elevating the perception of the role. The EA Campus

In this episode, Catherine Wright shares her varied career journey leading up to her current role as an Executive Assistant to a CEO. She discusses the importance of understanding the business you work for, being a connector between teams, and adding value wherever possible.Some key pieces of advice Catherine offers:Be meticulous about diary management - think through all the details like agenda items, travel/transition time between meetings, focus time, and your executive's well-beingRemember that your own time management is just as important as your executive'sConstantly keep learning and building your networkDon't be afraid to take ownership and be assertive when needed in managing your executive's scheduleFind ways to add value and make an impact, even with simple things like organizing social eventsTackle your most dreaded task first thing (eat the frog) to make the rest of your day easierCatherine also shares some of her favourite tools like OneNote, Asana, and good old-fashioned to-do lists. Her story illustrates how initiative, resilience, and a service-oriented mindset can enable an EA to become a true partner to their executive and make a difference in their organisation. The EA Campus

Let's talk about phones, baby!  Ten years ago, I made a huuuuuge mistake with mine.  Hear all about it and weigh in with your thoughts and experiences.  askanassistant.com Call your grandpa, he misses you.  xo Jess