Being Indispensable is a podcast for Executive Assistants. It's about the mindset shift required to form a true partnership with your executive. Listen to interviews with indispensable executive assistants themselves, insights from executives and business leaders who share what they value in their i…
Liz Van Vliet - Executive Assistant Champion
It's the final episode for now for the Assist With Impact podcast. Liz shares five quotes from her first episode and reflects on how well she feels she's fulfilled them throughout the life of the podcast. We finish off with two great questions from Liv Yeates and Liz's responses. It's the end of the pod as we know it, but who knows...Liz might be back.
Welcome to the second last episode of Assist With Impact. In this episode Liz shares her key messages for each of her Lovely Listeners (LLs). Liz reflects on the difficulty of recording the final episodes and her discomfort with the spotlight Liz shares her wish for the administrative profession and her listeners The Wish for Executive Assistants Liz encourages assistants to be proactive problem solvers and anticipate needs Liz wants assistants to continue building confidence and competence Liz emphasizes the importance of developing power skills and leadership abilities Liz wants assistants to focus on personal and professional effectiveness, not just time management Challenges Facing the Profession The evolution or revolution in the EA role and the need to adapt The challenge of keeping up with new technologies and automation The struggle with workload management and avoiding burnout The ongoing challenge of recognition and value for the EA profession Closing Thoughts Liz reminds listeners that they are human beings, not human doings, and are valuable as they are Liz looks forward to the final episode where her daughter will interview her
We are counting down to the final episode of Assist With Impact. In this episode Liz shares ten of her all-time favourite episodes...and spoiler alert, there's only ONE interview in this mix! Not that she doesn't love the interviews in the back catalog, but they deserve a special shout-out (cue another episode!) So, in chronological order of episode release, here are the ten eps Liz wants you to bookmark for future listening... ONE - Episode #48: How To Interview Your Boss This ep is all about Effective Communication and Relationship Building TWO - Episode #85: POWER Skills for Indispensable Assistants: Communication Skills All about Confident Communication Mastery THREE- Episode #86: POWER Skills for Indispensable Assistants: Influencing Skills All about Influence and Personal Power FOUR - Episode #87: POWER Skills for Indispensable Assistants: Assertiveness Skills All about Assertiveness and Confidence FIVE - Episode #93: Three Ways To Show Up As Indispensable In 2020 All about Personal Effectiveness SIX - Episode #100 Celebrating Serendipity Hear from Liz when she was celebrating this milestone! SEVEN - Episode #113 Two Strategies for Engaging In Difficult Conversations EIGHT - Episode #121: Interview With Jo Miller (Part 1) NINE - Episode #122: Interview With Jo Miller (Part 2) TEN - Episode #148: How to Say No Respectfully and Graciously Theme: Setting Boundaries and Saying NO! Themes Connecting These Episodes: 1. Communication Mastery: Effective verbal and nonverbal communication techniques are emphasized across multiple episodes, highlighting their importance in building relationships and achieving professional success. 2. Personal Development: Continuous self-improvement, including understanding one's strengths and areas for growth, is a recurring theme, reinforcing the idea that EAs should invest in their personal and professional development. 3. Influence and Assertiveness: Strategies for influencing others and developing assertiveness are common themes, showcasing their importance in being seen as indispensable. 4. Relationship Building: Building strong, trusting relationships with executives and colleagues is a consistent focus, with practical advice on how to achieve this through regular communication and understanding. 5. Handling Difficult Situations: Practical & tactical tips and strategies for managing difficult conversations and relationships, underlining the importance of these skills in maintaining a productive work environment. 6. Empowerment and Authenticity: Episodes featuring interviews with leaders like Jo Miller highlight the importance of being authentic and empowering others, reinforcing the value of genuine leadership and influence. These themes collectively underscore the importance of communication, self-awareness, influence, relationship-building, and personal growth in becoming an indispensable executive assistant.
Welcome to the next in our countdown to the final episode of the Assist With Impact podcast. Episode 197 is a wrap-up of the ten most downloaded episodes over the eight years of the podcast. Over 250K downloads and these episodes are the ones that had the most downloads. Episode #1 - The "'Why' Episode #64 - Indispensable Skills - Managing Your Manager Episode #150 - Lack of Confidence: The Biggest Challenge I Hear From Executive Assistants Episode #138 - Interview with Marco Macente, Executive Business Partner Episode #155 - Interview with Ursula Kohler: Founder & Managing Director, Capital EA Episode #147 - Being a (Successful) Giver in 2022 Episode #160 - Revolutionise Your Inbox: My Interview with Steuart Snooks Episode #149 - How To Manage Conflicting Priorities Episode #152 - How To Reset & Re-energise Your Relationship With Your Executive Visit thelinchpinassistant.com/podcasts to listen via your browser to any of these episodes or find them in your podcast app.
In this special "road rambling" episode, Liz announces the conclusion of the "Assist with Impact" podcast at episode 200. Reflecting on the podcast's origins and journey, she shares her motivations and plans for the final episodes. Key Topics Discussed: Origins of the Podcast: Started in June 2016 as "Being Indispensable." Challenges Overcome: Podcasting during a difficult period post-breast cancer treatment. Community Building: Aimed to support and elevate executive assistants. Decision to End: Overcrowded podcast space; pivot to guest appearances on other podcasts. Final Episodes Plan: Most downloaded episodes. Favorite episodes. Liz's wish for the profession. Q&A session. Your Invitation: Be part of the final episode Q&A Participation: Email questions for episode 200 to Liz at liz@thelinchpinassistant.com. Links Mentioned: Pod O'Sullivan Episode: Listen to Episodes 116 & 117 to hear my interview with my executive Pod O'Sullivan Connect with Liz: Email: liz@thelinchpinassistant.com Subscribe and Follow: Podcast: Available on Apple Podcasts, Spotify, and other major platforms. Thank you for listening! Join us next week for a look back at the most downloaded episodes of the "Assist with Impact" podcast.
The focus of this solo episode is your verbal communication skills and common blocks that get in the way of you being a confident and capable communicator. This episode is part of our theme for March. It's the ‘Power Skills' impact and insight zone. Power Skills are your supercharged soft skills and in my world, there are ten key Power Skills that I focus on in my training, coaching and speaking. In this episode I'm sharing the Top 10 Communication Blocks that can impact your relationships with your peers, your manager and other people you work with. I remind you of the practical tips and strategies I've shared before. Listen to the following episode for more info on this topic #55 How To Approach Difficult Conversations - Steps for Executive Assistants You can find more information on the SBI framework here: https://www.mindtools.com/pages/article/situation-behavior-impact-feedback.htm You can read more about Petrea King's approach here: https://www.flyingsolo.com.au/live-smarter/make-difficult-conversations-easier Connect With Me: - Share your thoughts and takeaways from this episode on our social media platforms. You can find The Linchpin Assistant on Instagram and LinkedIn. - Join our community of Lovely Loyal Listeners (LLLs) by hitting follow/subscribe (and make my day by leaving a review). Thank you for joining us on Assist With Impact.
It's a solo episode from Liz. All about improving how we ask questions, especially when it comes to asking questions of the person or people we support. This month, we're focusing on enhancing our skills in managing up and engaging effectively with leaders. It's what I describe as the 'Leader Insight & Impact Zone'. Why Questions Matter - Asking the right questions is crucial for understanding and growth. Many of us hesitate to ask questions due to fear of looking incompetent or being annoying, but it's essential to overcome these fears. Key Insights - Reconnect with Curiosity: Let's embrace our natural curiosity and not be afraid to ask questions. - Types of Questions: I discuss four main types: elevating, funneling, adjoining, and clarifying questions. Each serves a different purpose in helping us understand and connect better. - Practical Tips: Use open-ended questions, balance them with closed questions when needed, appreciate the power of silence, and practice active listening. Highlights - The Importance of Questions: They help unlock new knowledge and increase understanding. - Overcoming Fear: I encourage everyone to see questioning as an opportunity for learning, not something to be scared of. Resources - Episode 48: How To Interview Your Boss To Clarify Expectations & Perceptions Conclusion - Asking questions is a skill that can greatly improve our interactions and our work. It shows curiosity, vulnerability, and can lead to better outcomes. Connect With Me: - Share your thoughts and takeaways from this episode on our social media platforms. - Join our community of Lovely Loyal Listeners (LLLs) by hitting follow/subscribe and be part of our journey in 2024! Thank you for joining us on Assist With Impact.
Overview: In this enlightening solo episode, your host Liz Van Vliet revisits the influential concept of Personal SWOT Analysis, a tool she first introduced in Episode 70. With her signature friendly and engaging tone, she delves into this comprehensive self-assessment method, guiding listeners through the nuances of evaluating their Strengths, Weaknesses, Opportunities, and Threats. This episode is a perfect blend of professional insights and personal anecdotes, making it a must-listen for anyone looking to gain a deeper understanding of themselves and thrive in their careers. What You'll Learn: - The Essence of Personal SWOT Analysis: Discover the power of assessing your personal strengths, weaknesses, opportunities, and threats to gain a clear snapshot of where you stand. - Stephen Covey's Influence: Learn how Stephen Covey's principles of effectiveness can be integrated into your personal and professional life. - The Four Dimensions of SWOT: A detailed walkthrough of each aspect of SWOT, offering practical tips on how to identify and leverage your strengths, address weaknesses, recognize opportunities, and anticipate threats. - Implementing Your SWOT Analysis: Strategies for turning your SWOT insights into actionable plans, including setting SMART goals and updating your resume and LinkedIn profile. - Personal Development Tips:Inspirational advice on self-improvement and staying proactive in your career and personal life. Why It's a Must-Listen: This episode is not just a revisitation of a key concept but a comprehensive guide to understanding and applying the Personal SWOT Analysis in your life. Whether you're an administrative professional or someone seeking personal growth, Liz's relatable and conversational style, coupled with her profound insights, makes this podcast a treasure trove of wisdom. Get ready to be inspired, motivated, and equipped with the tools to thrive in 2024 and beyond. --- Subscribe Now: Don't miss out on this valuable episode that could be the key to unlocking your full potential. Tune in, learn, grow, and become the proactive, effective individual you aspire to be! Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant Quick LinksGet Embed PlayerShare on SocialDownload Audio File
Embracing 2024 with Reflection, Review, and Goal-Setting Welcome to the first episode of Assist With Impact for 2024! In this episode, we dive into the importance of reflection and goal-setting as we step into the new year. Join us for Episode 191 as we explore how to make the most of 2024. Key Highlights: 1. New Year Reflections and Challenges: - Your host Liz shares personal challenges during the transition into the new year. - Discussion on the blend of pride and disappointment experienced in 2023, including the ten-year cancerversary and podcast milestones. 2. The Power of Reflection: - Importance of embracing a growth mindset by reflecting on past year's experiences. - The concept of 'big kahuna' goals and the reality of not achieving them. 3. Setting Up for Success in 2024: - Introduction of 'The Liz Way' to set up for success in the new year. - Here's the link to the downloadable worksheet for you to reflect and review on 2023 via five simple questions: https://thelinchpinassistant.ac-page.com/episode-191-reflect-review-your-year-free-download 4. Marie Forleo's Insight on Reflection: - Here's the link to Marie Forleo's end-of-year review process and her perspective on learning from past experiences. 5. Looking Forward: Goal Setting for 2024: - The importance of setting SMART goals. - Quotes from Zig Ziglar and C.S. Lewis on goal-setting. - Crafting 'I will' statements for goals. 6. Five Categories for Goal Setting: - Skills Development. - Performance Metrics. - Career Progression/Professional Advancement. - Work-Life Balance. - Contribution to Team/Organization. 7. Three Words - Manager Feedback in Goal Setting: - Tips on incorporating manager feedback into goal-setting. - How to use the feedback to shape your 2024 goals. 8. Enhancing Self Insight: - How reflecting and reviewing can boost your Self Insight, a key component in the Linchpin Model®. - Invitation to subscribe to the AdminInsider newsletter for more insights. Additional Resources: - Links to previous podcast episodes for more insights on managing expectations and clarifying perceptions with your boss. Connect With Us: - Share your thoughts and takeaways from this episode on our social media platforms. - Join our community of Lovely Loyal Listeners (LLLs) by hitting follow/subscribe and be part of our journey in 2024! Thank you for joining us on Assist With Impact. Here's to a reflective, insightful, and successful 2024!
In this milestone episode (we've hit 190 guys!), Liz celebrates overcoming challenges and embracing change and opportunity. 2023 marked her Ten Year Cancerversary with Liz sharing the joys and trials of this significant personal triumph. Reflecting on the evolution from 'My EA Career' to 'The Linchpin Assistant', we also delve into the concept of 'co-opertition' - cooperating while competing, and how this approach helped me stand against imitators while proudly acknowledging my pioneering role in developing Power Skills for assistants. This episode also offers a reflective look at the word of 2023 - RENEW. How has this theme shaped the year's endeavors? We explore the exciting, albeit exhausting, aspects of going global and the achievements it brought along. Pride points of the journey include: - Persistently delivering this insightful podcast. - Establishing a distinct voice as a connector and communicator. - Guiding listeners to proactively engage with AI. - Critically assessing the Chief of Staff role and its implications. - Championing efficiency and effectiveness in professional roles. - Personal strides in efficiency by hiring a Virtual Assistant. Looking forward, 2024 promises more global adventures, enhanced communication strategies (hint: people scan, not read emails), and more AI insights. The episode concludes with exciting opportunities for listeners to engage with our host in 2024, including coaching sessions, bespoke corporate presentations, extensive training programs, engaging webinars, and an upcoming LinkedIn newsletter 'Admin Insider'. Join us for this special episode as we commemorate past achievements and eagerly anticipate the future of The Linchpin Assistant and the Assist With Impact podcast. To discuss working with Liz in 2024, email her at liz@thelinchpinassistant.com. Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant
You would have to have been under a rock in 2023 not to have seen at least ONE podcast episode, article or social media talking about the rise of the CoS role (Chief of Staff) as a potential career path for Executive Assistants. So unless you have just emerged from under your rock, you may be familiar with Maggie Olson from Nova Chief of Staff. In this episode I interview Maggie about the WHAT, the WHY and the HOW when it comes to her innovative online self-paced CoS course that has been designed from real-world experience to educate and elevate professionals looking to maximize impact. If you are an EA who is looking to upskill and build your commercial acumen, Maggie's program should be on your list of courses to consider. Her alumni are not just assistants who are aspiring to a CoS role, they're also 'lifetime' EAs who want to develop themselves...and if you know me, you will know that's what I'm all about! Connect with Maggie and find out more about her program on Friday 8th December @ 8-9pm GMT+11 Maggie can also be found on LinkedIn here: https://www.linkedin.com/in/maggie-olson-cos/
Doriette McIvor Stone is an Executive Assistant with over twenty years of experience supporting C-Suite leaders. She is also a marketer, a salesperson and a customer service person. Currently Doriette supports the CEO of the Australian Olympic Committee. In Part Two of our interview we explore the importance of intuition and emotional intelligence and how Doriette uses these power skills to protect her executive's time and energy. We talk about the importance of asking the right questions and questioning as a key skill and we explore why adopting a sales mindset can be so empowering for you as an assistant. Enjoy Part Two of this refreshing and enlightening conversation with a true Linchpin Assistant. Connect with Doriette on LinkedIn: https://www.linkedin.com/in/doriette-mcivor-stone Read the Admin Avenues article featuring Doriette here: https://adminavenues.com/admin-spotlight-doriette-mcivor-stone/
Doriette McIvor Stone is an Executive Assistant with over twenty years of experience supporting C-Suite leaders. She is also a marketer, a salesperson and a customer service person. Currently Doriette supports the CEO of the Australian Olympic Committee. In Part One of our interview we explore how Doriette came to the role of EA from a career in Events Management and successfully running her own business and hear about the core values that drive her in her role. We discuss the complex nature of her role and the importance of being an effective stakeholder manager. Doriette shares her philosphy of treating everyone at every level and learning from everyone. Being a connector and building influence by genuinely being interested in other people. Doriette is all about elevating people and epitomises the value of building reciprocity to elevate your influence. Enjoy this refreshing and enlightening conversation with a true Linchpin Assistant. Connect with Doriette on LinkedIn: https://www.linkedin.com/in/doriette-mcivor-stone Read the Admin Avenues article we discuss here: https://adminavenues.com/admin-spotlight-doriette-mcivor-stone/ Part Two will drop next week!
A solo episode where your host, Liz Van Vliet gives an update on what has been a whirlwind of a month and shares some highlights from her recent trip to Ottawa. It's been a jam-packed schedule but Liz is enjoying meeting so many new faces and giving them a dose of Vitamin Liz. Mentioned in the episode is the following question that Liz asked of Bank of Canada training attendees...feel free to send Liz an email at liz@thelinchpinassistant.com to tell her which one is your spirit animal:) What Australian animal is your EA spirit animal? A) Koala - looks cuddly but has claws that will scratch your eyes out! B) Kangaroo - seems maternal (that lovely pouch) but if you get on the wrong side it has a mean kick! C) Wombat - slow moving but if you run into me, you're history! D) Quoll - I'm the Scarlet Pimpernel of Australian Animals. Elusive. You won't even know I've been there but I will leave my impact. E) The Great White Shark - I take no prisoners!!!! Don't forget to leave a rating and review to help more assistants hear about the podcast. Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant
Welcome to Episode 185 of Assist With Impact, where we empower administrative professionals like you to make your hard work visible and impactful. In this episode, we're diving into "Five Ways to Ensure Your Invisible Work is Visible." It's an important topic because so much of what you do as an assistant is like the proverbial iceberg - hidden beneath the waterline. Listen to the episode to hear practical and tactical ways you can ensure that your executive and colleagues see the contribution you're making. Don't forget to leave a rating and review! Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant Quick LinksGet Embed PlayerShare on SocialDownload Audio File
A solo episode where your host, Liz Van Vliet gets her 'ranty pants' on about advice she sees being given to assistants that is flippant and unhelpful (in her opinion). Listen to the episode if you want to be reminded that you're more than just an 'admin' and deserve the same level of respect and consideration as any other professional. Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant
In the second part of her interview with Liz Van Vliet, Robyn Greaves talks about the silver lining of redundancy, the value of curiosity and the skills and capabilities that allowed her to adapt and adjust as an Executive Assistant. Robyn shares how her final role as an EA gave her "permission to have a voice" beyond the one on one relationship with her executive. How it opened up a world of possibilities and enjoyment for Robyn. In short, it allowed Robyn to be the same person in the office that she was at home. We then explore the birth of Start Sort Scale, how assistants can see and leverage Artificial Intelligence as an opportunity rather than a threat and Robyn's adventurous life as a digital nomad. Enjoy Part Two! Robyn Greaves is a full-time digital nomad and start-up founder. She spends her time travelling the world and collaborating with business owners to optimise their processes and set them up to scale. She is passionate about giving people the freedom to work from anywhere and live life on their own terms. Prior to launching her business, Start Sort Scale, Robyn spent 15 years as an Assistant, gaining experience across diverse industries including not-for-profit, media publishing, and digital businesses. In 2021, Robyn won an Australian Admin Award for excellence in a multi-functional admin role. Robyn's passion for the pivotal role of Assistants led her to create "Mastering the Power of ChatGPT: a Guide for Executive Assistants" and the online course "Intro to AI for Executive Assistants." She has emerged as a leading voice in this space, empowering administrative professionals to leverage Artificial Intelligence and get their work done faster, with less effort. Links: Connect on LinkedIn: https://www.linkedin.com/in/robyn-greaves/ Follow her digital nomad journey on Instagram: @onthegocouple Buy the ChatGPT Guide: https://startsortscale.com/chatgptguide/ Learn more about Start Sort Scale website: https://startsortscale.com/clarity/ To see a preview of what Microsoft Copilot will be able to do, check out this YouTube clip: https://youtu.be/hGb9UZ8DyDc Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant
Robyn Greaves is an award winning business administrator with 15 years experience as an Executive Assistant. Born in the UK, Robyn has extensive experience providing high level strategic and operational support to CEOs and Directors both in the UK and Australia. She has worked across a wide range of industries including not-for-profit, media publishing and digital businesses. Robyn is passionate about supporting business owners to achieve their goals. In the first of our two-part interview we explore Robyn's origin story. How she began her career as an Administrative Professional and her talent was quickly spotted by a dynamic executive. Listen to the episode to hear about Robyn's experience navigating the career 'spider frame' and the skills and capabilities that have supported and empowered her growth as an Executive Assistant. Connect with Robyn via LinkedIn and Instagram. Connect with your host Liz Van Vliet on Instagram or LinkedIn, and Learn more about her coching, speaking and training at The Linchpin Assistant
A special solo episode sharing the audio from a series of three videos I posted last week on LinkedIn to celebrate my ten year 'cancerversary'. An episode for new listeners who haven't heard my cancer story and old listeners who I'm fortunate to have in my life because of the serendipity of my cancer diagnosis. An episode that shares both the grim and the grateful. Because we're human beings, not human doings.
Amy Crumley learned the intricacies and nuances of the Executive Support profession from her mother and grandmother, who rendered their support to high-level executives in Atlanta, Georgia, and Denver, Colorado in the United States. Amy's own career path has followed a diversified route, traversing the foundation of owning a cabinet company, owning a staffing company, traveling around Europe, and teaching English as a second language. Returning to the United States, Amy pursued a remote working dynamic, managing a bookstore and cocktailing while deliberated about her future endeavors. Eventually, she secured a part-time remote executive assistant position that sparked her passion for the field once again and never looked back. In part two of our interview, listen to Amy explain her approach to being not just efficient but effective as an Executive Assistant supporting the C-Suite leaders at Samba TV. Amy talks about the importance of putting yourself in the shoes of your executive and managing them the way THEY want to be managed, not the way YOU want to be managed. We also discuss Gretchen Rubin's Four Tendencies and how so many assistants (including Amy) are 'Upholders'. You can do the survey for free here. Amy epitomises what Liz describes as a Linchpin Assistant. She has exceptional functional competencies (her hard skills) as well as displaying high strategic competency. Even more, in this interview, you hear how Amy uses her Power Skills, her supercharged 'soft' skills to manage up and influence others to not just get things done but get the RIGHT things done! Enjoy Part Two of this Assist With Impact interview with Amy Crumley. Connect with Amy here Check out the new and updated website for The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
Amy Crumley learned the intricacies and nuances of the Executive Support profession from her mother and grandmother, who rendered their support to high-level executives in Atlanta, Georgia, and Denver, Colorado in the United States. Amy's own career path has followed a diversified route, traversing the foundation of owning a cabinet company, owning a staffing company, traveling around Europe, and teaching English as a second language. Returning to the United States, Amy pursued a remote working dynamic, managing a bookstore and cocktailing while deliberated about her future endeavors. Eventually, she secured a part-time remote executive assistant position that sparked her passion for the field once again and never looked back. In this first in our two-part interview, join your host Liz Van Vliet as she interviews Amy to explore Amy's journey to becoming a lifetime EA and her role now remotely supporting the dynamic C-Suite leaders at Samba TV. Connect with Amy here Check out the new and updated website for The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
Join your host Liz Van Vliet as she gives you an overview of what will be covered in her upcoming webinar designed to help you build your strength in the area of strategic thinking! We discuss the 4 areas that Liz will be outlining that all contribute to you being able to show up as a more strategic assistant. The four focus areas are: Know Think Speak Act If you like the sound of Liz's strategic thinking 'workout', register for the webinar to be held on July 12, 2023 12:30 PM AEST. The recording will be made available to those who register but cannot attend live. You can register here or by going to bit.ly/linchpinsarestrategic Check out the new and updated website for The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
Nikki-Lee Prismall is an extremely busy woman. She is EA to the Enterprise COO for KPMG Australia and also National Manager Business Support at KPMG Australia. In Part Two of this episode pair, your host Liz Van Vliet explores Nikki's EA role supporting the Enterprise Chief Operating Officer for KPMG Australia and how an invitation to contribute to a project team exploring ways of more efficiently leveraging the Administrative Support Function across the enterprise opened up a new and exciting path for Nikki. We discuss the impact of Covid and being intentional around your communication and how assistants can lead by being ambassadors within their teams and for their managers. Connect with Nikki on LinkedIn here: https://www.linkedin.com/in/nikki-lee-prismall/ Make sure to catch up on Part One of Nikki's story in Episode 176 if you haven't already! Learn more about Liz and how she can support you through training, coaching or speaking to your team by visiting the website - The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
Nikki-Lee Prismall is an extremely busy woman. She is EA to the Enterprise COO for KPMG Australia and also National Manager Business Support at KPMG Australia. In this two part series, Liz Van Vliet uncovers Nikki's early career experiences and the transferable skills she developed and brought across into her EA role with KPMG. We discuss the importance of emotional intelligence and self insight, self belief and confidence. Connect with Nikki on LinkedIn here https://www.linkedin.com/in/nikki-lee-prismall/ Make sure to join us for Part Two of Nikki's story next week. The new and updated website for The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
In this weeks solo episode your host Liz Van Vliet shares five tips that Executive Assistants, Personal Assistants and Administrative Assistants can implement that will ensure they are seen as more than transactional and reactive and instead be perceived as strategic, big-picture thinkers. The new and updated website for The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
Description: In this solo episode, we explore how AI and ChatGPT are changing the administrative profession and whether they pose an opportunity or threat for you as an administrative professional. We discuss a recent experiment conducted by the New York Times and share insights on how AI can help you in your daily tasks while also emphasizing the importance of adaptability and staying ahead of the curve. Show Notes: Introduction Discussion about the recent New York Times article on ChatGPT and Bard as executive assistants Results of the experiment and the implications for human executive assistants Adapting to AI and ChatGPT The importance of embracing new technology in the administrative profession Historical examples of technological advancements, such as the electric typewriter and early PCs The need for adaptability, flexibility, and curiosity Insights from Toby Walsh, chief scientist at UNSW's AI Institute AI taking over the four Ds of work: dirty, dull, difficult, and dangerous tasks The limitations of AI, including social and emotional intelligence, creativity, and adaptability Opportunities for administrative professionals Offloading dull tasks to AI and focusing on more creative contributions Upcoming podcast guests who are thought leaders in the administrative profession Following these thought leaders and experimenting with tools like ChatGPT Tips and precautions when using ChatGPT Privacy concerns when using free versions of digital products Inaccuracies in AI-generated results and the importance of verification Mastering the art of crafting prompts for better results Links: New York Times Article: How ChatGPT and Bard Performed as My Executive Assistants Australian Financial Review Article: How ChatGPT Will Change These Four Industries Administrative Thought Leaders to Follow Jessica McBride Robyn Greaves The new and updated website for The Linchpin Assistant Connect with Liz on Instagram or LinkedIn
Liz is sharing some big news in this weeks podcast episode relating to her business. Listen to this episode to hear the what, when and the why! Connect with me on Instagram and LinkedIn and make sure you're subscribed to my newsletter to be the first to hear when my exciting new program launches.
In this episode of Assist With Impact, Liz's guest is Dr. Kirstin Ferguson AM an author, columnist and company director. Liz talks with Kirstin about her experience navigating the career ‘climbing frame' and her latest book, Head & Heart: The Art of Modern Leadership. Kirstin shares some pivotal moments in her career, including when she was debating whether to become a journalist or join the military after leaving school. She ultimately chose the military, but her love for writing and journalism remained. She shares that she often suffers from imposter syndrome, but has learned to say yes anyway and trust herself. Listen to the podcast to hear Kirstin discuss what readers can expect from Head & Heart: The Art of Modern Leadership and why it is different to the many other leadership books that have been published. Kirstin explains that the book is unlike any other book on leadership because it combines her own research and experience with interviews of a diverse range of people, not just corporate leaders. She also talks about the importance of an Australian view on what it means to be a modern leader and how the book covers a mix of theories and research behind leadership. The Head & Heart Leader Scale™ is a tool developed by Kirstin Ferguson with Lisa Bradley at the QUT Business School to assess leaders' ability to integrate emotional intelligence with their professional skills. The scale is based on the concept that leadership involves not only technical competencies, but also a range of emotional intelligence skills, including empathy, self-awareness, and social skills. The scale consists of 24 questions that assess a leader's ability to lead with both their head and their heart, with each question assessing a different aspect of leadership. The aim of the scale is to help leaders identify areas where they can improve and develop their emotional intelligence skills to become more effective leaders. Kirstin and Liz discuss the results of Liz's Head & Heart Leader Scale Survey and how the results should be interpreted. Throughout the interview, Liz and Kirstin discuss the various ways Kirstin has advocated for women, including her viral social media campaign called #CelebratingWomen and how Administrative professionals can and do lead from within, and we discuss the contribution of Kirstin's own Chief of Staff Luisa. Visit https://headheartleader.com/ to take the 24-question survey and find out where you can order your copy of Head & Heart: The Art of Modern Leadership. Connect with Liz https://www.instagram.com/lizveevee/ https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/
There seems to be a real push on for assistants to aspire to more. Even the term 'assistant' is apparently uncool! On the one hand, you're being told that you're more than 'just an assistant' and then seeing programs that promote you to aim to be more than just an assistant. I don't know about you, but I'm confused. In this solo episode I share my perspective on the realities of the assistant career. What it looks like to be an assistant for a 'reason, a season or a lifetime' and why no one path is right for everyone. I also share why I believe that: - You are valuable and of value as an assistant - You can expand the boundaries of your role as an assistant - You are not your job and you are not tied to the manager or leader you support And why I encourage you to: - Get clear on your value - Get clear on your values - Build your confidence and your competence The Boston Consulting Group I reference can be found here: https://www.bcg.com/publications/2020/heart-ceo-effectiveness Connect with me on Instagram and LinkedIn and make sure you're subscribed to my newsletter to be the first to hear when my exciting new program launches.
In this episode, Liz shares a simple yet effective framework for assistants to build and maintain their understanding of their manager's needs and priorities. She talks about how managing different needs and priorities across different executives can cause stress and anxiety and contribute to overwhelm. Liz introduces the 3 Ps - Preferences, Priorities, and Pet Peeves - and explains how they can be used to set up new relationships for success and reset existing relationships. She emphasizes that assistants are not mind readers and need information, insight, and experience to manage their manager's needs and preferences effectively. Liz breaks down each of the three Ps and provides examples of how assistants can gather information about them, including asking their manager directly. Liz also emphasizes the importance of ongoing dialogue and structured approaches to checking in with managers as priorities are constantly changing. She suggests documenting the three Ps for managers and keeping the list handy and updated. Liz highlights the 3 Ps as a dynamic document that can be used as a handover document and shared with other EA colleagues. She encourages assistants to be proactive, curious, and interested in their manager's needs and priorities. Finally, Liz talks about how to put the 3 Ps into practice, emphasizing the importance of using open-ended questions and fostering curiosity for insights. She also mentions that she provides a workbook for coaching clients and training program attendees that guides them through how to set up a 3 Ps conversation with their manager. Listeners who want to learn more about Liz's training programs and membership platform can sign up for her email newsletter at myeacareer.com.
Liz's guest is Ruth Kilah, Founder & CEO of Hoxton Hyde. She is an Australian based, International Executive Assistant Coach + Mentor and International Speaker. Ruth provides one to one and group coaching program for Assistants. Ruth specialises in helping assistants become strategic thinkers and operators. As a former Senior Executive Assistant and Project Manager, Ruth has over 13 years' experience in managing time for C-Suite Executives in Australia and in the United Kingdom, predominantly for large global corporations. Listen to this interview to hear Ruth share her background and her experience navigating the career Spider Frame. Ruth also outlines her approach to working with assistants, what motivated her to establish Hoxton Hyde (and the origins of her business name). Ruth also shares three top tips for upping your effectiveness when it comes to being a strategic partner to your business leader. Ruth also shares a bonus tip that is pure gold…so make sure you listen right to the end! Connect with Ruth Kilah via Instagram and LinkedIn and join the Extraordinary Executive Assistants free Facebook Community.
All good things are worth waiting for, including Liz's word for 2023! In this episode Liz shares the word that she has decided aptly describes her outlook for 2023. If you want to stay across all the upcoming announcements around Power Skills for Linchpin Assistants, make sure you're following Liz on Instagram - https://www.instagram.com/lizveevee/ Liz also invites you to connect on LinkedIn - https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/
A solo episode encouraging assistants to embrace their inner 'slinky' and reflect on the Power Skills that enable Linchpin Assistants to stay in that impactful zone. Episode 107 - Why Assistants Are The Human Equivalent Of A Slinky can be found below: https://myeacareer.com/podcasts/107-why-executive-assistants-are-the-human-equivalent-of-a-slinky/ The following are two blog posts I wrote on the same topic: https://myeacareer.com/why-executive-assistants-need-to-adopt-a-slinky-mindset/ https://myeacareer.com/how-executive-assistants-can-manage-expectations/ Connect with Liz on Instagram https://www.instagram.com/lizveevee/ Connect with Liz on LinkedIn https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/
My interview today is with Jessica Davies. Operations Manager for Dr. Peter Fuda, based in Sydney, Australia. Jess has worked with Peter for over four years now. Commencing in an EA capacity and subsequently moving into the role of Operations Manager early in 2022. In that capacity, Jess partners with Peter across three key streams; his consultancy; The Alignment Partnership, his leadership app; Enixa and any speaking engagements he undertakes. In the Operations Manage role, Jess works across account management, project management, marketing and content creation, always with the intention to amplify Peter's work. Prior to TAP, Jess worked at a Fintech start-up in London as the EA to the CEO, and has held a number of executive assistant and team assistant roles prior to that. I met Jess Davies when I reached out via LinkedIn to connect with Peter Fuda. I was immediately impressed with her professionalism and communication skills. In my interactions with Jess, it was clear that Peter placed enormous value and trust in her and this was articulated by him when I interviewed him in Episode 165 of the podcast…if you haven't listened to that episode…you must go back and take a listen. Peter described how Jess has the ability to '10x' what he is doing. She is a force multiplier. I had already decided that I wanted to invite Jess to be a guest on the podcast, and that recommendation just cemented it. It was a delight to speak to someone like Jess who embodies the characteristics of the Linchpin Assistant. In this interview, you will hear how Jess reflects all five levels of the Linchpin Model that I train and teach. Jess speaks about how the culture Peter has created is one where busyness is not a badge of honour. Instead, effectiveness and creating capacity are capabilities that are encouraged. It was a delight to interview Jess and to hear her describe her curiosity, her thirst for knowledge. In this final episode of the podcast in 2022 it is a delight to bring you an admin professional who has truly revealed her leadership capabilities and continues to grow and develop. Someone who truly represents the idea that Leadership is not a position; it's a mindset and a toolset. Connect with Jess via LinkedIn or they're welcome to contact me on email: jessicadavies@tap.net.au – and of course, the best way to access Enixa on a 30 day free trial is via www.enixa.co
For two decades, Dr. Peter Fuda has been a Sherpa to leaders, teams and organizations across the globe as a consultant, coach, author, researcher, speaker and professor of management. Andy Penn, the former CEO of Telstra (Australia's pre-eminent telecommunications company has said of Peter “If I can only spend an hour with one person, I choose to spend it with Peter.” Most recently, Peter has been driven by a mission to democratize leadership, via an innovative digital product. It's called Enixa. I am a huge fan girl of Peter's having first come across his thought-leadership when I was an EA. I will also say that as a proud Aussie, it brings me enormous pleasure to be bringing Peter to you, my lovely listeners who are spread across the globe and who more than likely are unfamiliar with his work. It is so wonderful for me to be able to share such a brilliant and innovative leadership expert like Peter with you. As you know, I'm a strong believer that as an assistant you have the ability to lead from where you are and we don't need to be leaders of people to be leaders and to demonstrate self-leadership. In this wide-ranging discussion you will hear - Peter's take on this and how leadership is not a position. - What it means to have influence: How it's a factor of two vital ingredients. - His observations on the value assistants can bring to their leader and in fact he sings the praises of his own former EA and now Operations Manager, Jessica Davies….and, spoiler alert, in my next episode (#166) you will hear my interview with Jess where we talk about how her role as a Linchpin Assistant supporting Peter. - The ONE resource (aside from Enixa) that Peter feels should be on your reading list It was an honour and privilege to interview Peter and I want to extend my deepest thanks to Jess for facilitating the interview. Peter shared that he turns down 9 out of 10 speaking/media opportunities. The fact that he chose to spend some of his valuable time with me is a wonderful compliment that I do not take lightly. What a way to finish off 2023. Two back-to-back episodes with a brilliant leader and leadership expert and his equally brilliant Linchpin Assistant. Stand-by for Episode 166 in two weeks time! Find out more about Enixa and sign up for your FREE 30 Day Trial at https://www.enixa.co/ Follow Peter on Instagram here: https://www.instagram.com/peterfuda/ Follow or Connect with Peter on LinkedIn: https://www.linkedin.com/in/dr-peter-fuda-5870ab4a/
It's a delight to bring you my interview with Candice Burningham, the Founder of Admin Avenues and a former Executive Assistant to some of the biggest names in media. Leaders Candice has supported include the President of NBC News International, Managing Director of Channel 9 and CEO of SBS. Candice is the Founder of Admin Avenues, an online platform specialising in administrative roles. Launched in late April 2022, it is fast becoming the go–to place for matching candidates with recruiters and employers in the Australian marketplace. At the time of launch Candice stated that “After 20 years in the industry, I could see a gap in the market for a place where Australian admin job seekers could find great roles and where employers could find qualified admin candidates,” In our chat we talk about the vision Candice has for Admin Avenues to become a “one stop shop” for all admin roles. It comes to market with the ambition to provide a more curated jobs portal from the established employment platforms. We also discuss Candice's experience as an EA and her observations around what it takes to survive and thrive in the role. Grab yourself a beverage and settle in for a fantastic discussion with a leader in the admin community and someone you can expect to hear more and more great things coming from. To connect with Candice and Admin Avenues go to https://www.linkedin.com/in/candiceburningham/ https://adminavenues.com/ https://www.instagram.com/adminavenues/ https://www.instagram.com/candice_burningham/ Sign up for the newly announced FREE membership option here https://adminavenues.com/become-a-member/
Episode 163 is my interview with Jeanette Botha. Jeanette is an experienced business leader and currently VP of Sales Development for a multi-national based in Bonn, Germany. Her main responsibility is leading all Sales initiatives, programs and initiatives with the 40 EU countries to deliver their revenue targets. Jeanette is also an ICF (International Coaching Federation) accredited coach with a specific focus on empowering professionals with the presentation skills to ensure they are visible in their organisation. Jeanette says: "Your work doesn't have vocal cords, my friend. It can't speak for itself." In this wide-ranging interview we cover: - Navigating career spider frame, moving from South Africa to Germany. - How in her experience, “the next best step is not always up” - Shares her experience of believing that simply being great at her job would make her visible and promotable and the hard lessons she can share in this area where she had to push herself out of her comfort zone and make herself visible - Valuable tips on presentation skills - that they're underrated “they're the black sheep of corporate skills”, not a “nice to have, but a must”. - How being visible within the org is key to you being seen not just for career profession but also to be visible as role models for others. - A fantastic suggestion that you as an assistant get time in team meetings…helpful for you to start developing your presentation skills. Helps others see you as an equal member of the team. Opportunity for you to stand up and stand out. - How presentation skills build your ability to communicate your value - Why you need to get comfortable with nerves PLUS Four tips for how to get present more effectively How the word Confidence comes from the Latin word ‘fidera' which means ‘to trust yourself' and that is an intentional decision we can make for ourselves Remember the importance of being concise so your message doesn't get lost The value of learning how to use pace in delivering your content and your message. When we speak too fast, we can seem nervous. Managing pause fillers. Something we do when we stop to think. Listen right to the end to hear about a brilliant free tool that Jeanette is making available for you to get an understanding of the strengths you already possess as a presenter and how you can amplify them. You can find Jeanette's website and the link to the tool here: https://jeanettebotha.com/free-quiz Connect with Jeanette on LinkedIn https://www.linkedin.com/in/jeanettebotha/ Instagram https://www.instagram.com/jeanettebotha_europe/
This week's solo episode is a 'love letter' to the committed and concerted efforts of the delegates, members and observers that attended Week 1 of the WA-Summit this past weekend. If you aren't already aware of the tireless work being undertaken by this global coalition of administrative networks and associations then I encourage you to familiarise yourself with it. https://wa-alliance.com/home/ If you want evidence of the outcomes that this group of volunteers have delivered, look no further than the Global Skills Matrix which you can find details of here: https://wa-alliance.com/home/global-skills-matrix/ I'd love to connect with you if we haven't already done so. You can find me on Instagram and LinkedIn https://www.instagram.com/lizveevee/ https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/
Episode 161 is a solo episode sharing an article I recently read in the Harvard Business Review by Liz Wiseman, author of Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact. https://hbr.org/2022/09/should-you-really-be-indispensable-at-work I shared a book review in Episode 145 that you should listen to if you'd like an overview of the book and the valuable research Liz shares. You can find the episode here: https://beingindispensable.libsyn.com/145-book-recommendation-impact-players-by-liz-wiseman The other authors that I've interviewed on the podcast and feel you should definitely listen to if you haven't already are Jo Miller, author of Woman of Influence: 9 Steps to Build Your Brand, Establish Your Legacy, and Thrive and Andrea Clarke, author of Future Fit: How to Stay Relevant and Competitive in the Future of Work. You can find the links to these episodes below: https://myeacareer.com/podcasts/121/ https://myeacareer.com/podcasts/122-interview-with-jo-miller-part-2/ https://myeacareer.com/podcasts/indispensable-skills-future-fit-by-andrea-clarke/ Make sure to follow me on Instagram to receive my Monday Motivation and Wednesday Wisdom from inspirational humans and thought leaders, past and present. You can find me here: https://www.instagram.com/lizveevee/
Episode 160 is my interview with Steuart Snooks, Based in Melbourne, Australia, he is an Email and Workplace Productivity Expert. Steuart works with business owners, senior executives, their EAs and support teams who are overloaded with email and crying out for practical, affordable solutions to the relentless demands of email and the workload it drives. Steuart has over 25 years' experience in researching and developing best practices for managing incoming email and workload and restoring email to its rightful place as a powerful tool to facilitate improved workplace and personal productivity. Steuart has developed a breakthrough method that revolutionises the way Executives and their EAs/PAs manage their inboxes. It aims to elevate the skills and knowledgeof the EA/PA to free up their time, energy, and headspace so they can offer greater support to their Executive who can then focus on the higher-order thinking, strategic focus, andleadership aspects of their role. Much of this work is done with the EA/PA, minimising the time commitment needed by the Executive. In the episode Steuart shares: - the three pillars of his framework and why they are key to your effectiveness - simple tips to revolutionise your inbox (and your executive's) NOW - how you can find out more about the tactics that will make managing your executive's inbox and your own email less stressful and time consuming. Connect with Steuart on LinkedIn https://www.linkedin.com/in/steuart-g-snooks-04b39a3/ Find out more about Steuart's online courses: https://www.emailproductivity.com.au/
In order to assist with impact you need to be trustworthy, to be that safe pair of hands for your executive. But for you to reach that point you also need to have built and maintained your crediblity. In Episode 159 of the podcast I share some Stephen M. R. Covey wisdom with you. The four must-do's if you want to be seen as credible. He explored these core elements in his book The Speed of Trust. I also discuss this article which talks about the idea of "2 percenters" and how small things can be integral to you building credibility and trust. https://www.linkedin.com/pulse/how-supercharge-your-influence-rich-hirst/ Make sure to follow me on Instagram so you can get weekly doses of my #MotivationMonday and #WednesdayWisdom words to live by. https://www.instagram.com/lizveevee/
The final episode in my little three-part series with tips and strategies to help you lift your effectiveness when it comes to managing your Executive's inbox and crafting emails. In this final episode of the series I share 3 'mini' tips that will hopefully be of benefit to you. Upping your email effectiveness builds the partnership between you and your executive. It allows you to earn trust and builds confidence in you as a safe pair of hands. If you're not following me on Instagram, head on over and find me at https://www.instagram.com/lizveevee/
My second hack for upping your effectiveness is about the structure of your emails. It's an approach called BLUF which stands for Bottom Line Up Front A BLUF (bottom line up front) is a framework where the essential information is placed at the beginning of the text, rather than the end. The BLUF framework makes you more credible. You will sound more crisp and confident. That sends a powerful signal that you know your stuff.
Welcome to the first of a three-part series designed to help you be more proactive and effective. In this episode I share an approach to crafting email subject lines that have more impact. Effective subject lines clearly communicate the action you expect or want the recipient to take. It's effectively cuing the person - saving them time and mental energy as they scan their inbox. This simple approach uses square brackets that show the abbreviated action or keyword. Square brackets stand out visually so the cue will be clearer Implementing this approach requires you to be proactive. Incorporating this approach will require you to discuss with your exec to agreen on the abbreviations are that you're going to use.
Ursula Kohler understands just how vital an effective EA can be for their manager and their organisation. As the founder and MD of Capital EA, Ursula is a leader and advocate for upskilling and training EAs in Australia so that they can cultivate a "can do" solution focussed attitude. It was an honour to interview Ursula for the podcast. It is a 'high-water' mark for me as a host to feature someone of Ursula's calibre. Both in terms of what she delivered as an EA herself and in terms of what she delivers as a provider of training, mentoring and coaching to EAs around Australia. Connect with Ursula and Capital EA here: https://www.capitalea.com.au https://www.capitalea.com.au/workshops/ Find Ursula on LinkedIn: https://www.linkedin.com/in/urskoh/ And on social media: https://www.instagram.com/capitalcea/ Learn more about the Lead EA Network: https://www.leadeanetwork.com.au/ https://www.instagram.com/leadeanetwork/ - How Ursula identified her strengths early in life
While our emotions have evolved to help us, there are times when our emotional responses no longer serve us for a variety of reasons. Unwanted emotional triggers can range from being a minor nuisance, to in some instances, leading us towards behavior we may later regret. I like to say we are human beings, not human doings. Assistants are required to give and receive feedback. Being able to stay 'above the line' in terms of our thinking and behaviour is a key part of being able to Assist With Impact. Understanding the six triggers that can get in the way of us being able to engage with people in a healthy and productive way is an essential part of knowing yourself. In this episode I share: - six emotional triggers that can be at play in our relationships - how awareness of these triggers can help us avoid an Amygdala Hijack (what happens when emotion takes over and our lizard brain fires up) - why this self awareness is important I hope you enjoy the episode. Connect with me on Instagram or LinkedIn to stay in touch. https://www.instagram.com/lizveevee/ https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/
Lauren Calvert is a Strategic Business Partner and career EA with over 15 years experience working with CEOs of multi-national and blue chip organisations. In 2019 Lauren launched The Well-Suited Group - a ‘go to' agency for businesses and individuals in need of premium administrative support, creating opportunities for women in senior executive support roles seeking more flexibility and partnering with CEO's and companies who value good support and champion flexibility that works for all. Listen to this interview to hear Lauren describe her own experience navigating the career spider frame (as I like to call it). Lauren shares how she developed the combination of project management skills and commercial acumen led to her moving out of the Executive Assistant role and how she intentionally returned to the role of EA because of the opportunity to partner with her business leader to deliver strategic business support. You can connect with Lauren at The Well Suited Group: https://www.well-suited.com.au/ LinkedIn: https://www.linkedin.com/in/lauren-calvert-5772534/ Instagram: @thewellsuitedgroup
In Episode 152 I'm sharing the outcome of a 'laser' coaching session I had recently with an Executive Assistant earlier this year. Listen to this episode to hear: 1. The situation/context 2. The gaps we identified and the steps I suggested to help this assistant reset and re energise the relationship and build trust and confidence 3. The five challenges that I present to all assistants who seek out my assistance and why these five challenges are built on intentional communication with your manager 4. Five simple actions you can take RIGHT now if you are looking to assist with impact.
I'm sharing some exciting news in this episode of the podcast that I hope you will be excited about too. I'd love to hear your thoughts on my news so feel free to email me at liz@myeacareer.com or send me a message on LinkedIn or Instagram https://www.instagram.com/lizveevee/ https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/
Episode 150 is the third in my series on the three biggest challenges I hear from Executive Assistants. In this episode I share my own struggles with this topic and how I strive every day to overcome lack of confidence. I share three resources to help you continue to make progress with building and maintaining your confidence. I also celebrate that I've reached the milestone of 150 episodes. How this topic is so close to my heart, so it seems serendipitous (you know I love that word) that in this milestone episode I can reach out to you, my lovely listeners, and give you some ideas for lifting yourself up. Resource 1 - The Confidence Spiral My Instagram carousel where I shared how it works: https://www.instagram.com/p/CZQkgTyp1T4/ Resource 2 Blog Post - 5 Ways Emotionally Intelligent People Boost Their Confidence at Work https://fairygodboss.com/career-topics/low-confidence-at-work Resource 3 Book - Year of Yes: How to Dance It Out, Stand in the Sun and Be Your Own Person (Shonda Rimes) https://www.amazon.com.au/Year-Yes-Dance-Stand-Person/dp/1476777128