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In episode 358 of the Leaders in Payments podcast, I interview Henry Helgeson, the recently appointed CEO of BlueSnap. Helgeson shares his journey from founding Merchant Warehouse to leading BlueSnap, a global payment facilitator specializing in B2B payments and payment orchestration. He explains BlueSnap's focus on providing payment solutions in 47 regions, helping businesses with complex global payment needs. BlueSnap excels in offering local acquiring and reducing cross-border fees, making transactions smoother for businesses with multinational operations. Helgeson also discusses the importance of partnerships with ISVs and ERP systems, highlighting BlueSnap's ability to cater to mid-market businesses. Looking ahead, he predicts continued growth in card-not-present payments, increased use of AI, and challenges related to fraud as AI tools become more accessible to malicious actors. Helgeson expresses excitement about BlueSnap's future growth and his decision to come out of retirement to lead the company.
https://youtu.be/mi9zJgZT9AwIn this conversation, Dror Birzon, a payments expert from BlueSnap, discusses the challenges and opportunities in the payment industry. He highlights the importance of converting users into buyers and the role of AI in payment workflows.Dror also emphasizes the need for localization in international expansion and the significance of alternative payment methods. He explores the growing trend of social commerce and the impact of shoppable videos.Additionally, we've discussed the integration of online and offline commerce and the future of e-commerce and payment methods.TakeawaysAI is being used in payment workflows to personalize user experiences, prevent fraud, and improve conversion rates.Localization is crucial for international expansion, including using local payment methods, languages, and currencies.Alternative payment methods, such as buy now, pay later (BNPL), are gaining popularity and can increase conversion rates, especially for high-ticket items.Social commerce and shoppable videos are emerging trends that provide additional storefronts and enhance the user experience.The integration of online and offline commerce, as well as the utilization of local acquiring, can optimize payment structures and improve success rates.Chapters00:00 Introduction to BlueSnap02:00 Passion for the Payment Industry02:51 Changes in the Payment Industry03:42 AI in Payment Workflows04:02 AI Use Cases in BlueSnap06:12 Fraud Prevention with AI08:42 Challenges in Payment Structure09:33 Converting Users into Buyers10:27 Localization for International Expansion12:25 Alternative Payment Methods13:25 Localization of Payment Factors15:27 Localization for a Complete Solution18:18 Buy Now, Pay Later (BNPL)20:18 Social Commerce and Shoppable Videos24:15 Merging Online and Offline Commerce25:27 Video as a Conversion Tool27:10 Future of E-commerce and Payment Methods28:20 Utilizing Local AcquiringDror's LinkedIn profile: https://www.linkedin.com/in/dror-birzon-7817a53Looking to elevate your e-commerce game with shoppable videos and social commerce? visit Vimmi at www.vimmi.net
Partner and sales enablement is the teamwork that makes the dream work. BlueSnap's Director of Sales Enablement, Jeff Starratt, joined the Make it Big Podcast to have a candid chat about how to enable enablement, so to speak. BigCommerce's Senior Strategic Partner Enablement Manager, Devon Plopper, and BigCommerce's Senior Manager of Partner Experience, Bessie Howorth, bring their valuable experiences and perspectives to the conversation. Get a wealth of tips and insights into what works and what doesn't for enabling partners and sales teams. For more information about BlueSnap you can visit their website.
In this podcast episode, we break down the payment barriers in ecommerce and explore how global payment orchestration can support multiple use cases, enhancing profitability in ecommerce. Our featured guest on the show is Ralph Dangelmaier, CEO & Board Member at BlueSnap.com.On the Show Today, You'll Learn:Overcome ecommerce payment challenges and boost profitability. Insights into cross-border payment authorization and fraud prevention. Optimize payment processes by utilizing detailed reporting and analytics. Identify industries and businesses that can benefit from payment solutions. How to enhance international payment strategies for ecommerce. Valuable resources and information to improve payment systemsLinks & ResourcesWebsite: https://www.bluesnap.com/LinkedIn: https://www.linkedin.com/company/bluesnap/X/Twitter: https://twitter.com/BlueSnapIncFacebook: https://www.facebook.com/bluesnapmerchantsGet access to more free resources by visiting the podcast episode page atbit.ly/3QF911USubscribe & Listen Everywhere:Listen On: ecommercecoffeebreak.com | Apple Podcasts | Spotify | Google PodcastsEpisode SponsorsPartnerHero: Enhance your eCommerce business with PartnerHero. Our comprehensive support solutions, which include 24/7 customer assistance, expert marketplace insights, and self-service infrastructure, will empower your brand's customer experience. We prioritize exceptional customer service, maintaining language standards, multi-channel support, and user/system assistance. Visit us at: https://pages.partnerhero.com/ecommerce-coffee-break Talk to us, and lets create a tailored customer support solution for you!Lantern: Explore Lantern, the Shopify app that will revolutionize your store's shopping experience. Utilize AI-generated quizzes, intuitive flow builders, and precise result paths to decode your shopper's needs. Gather emails and use platforms like Klaviyo, to seamlessly curate tailored interactions, deepening the bond with your customers. No coding, just pure strategic enhancement. Visit https://trylantern.com/ and message their support with “I want my coffee break time” for an extended 30-day free trial.Back in Stock app: Are you tired of missing Shopify opportunities? The Back in Stock app will instantly notify your customers when products they want are back in your store. Back in Stock has a long free trial and if you decide to upgrade to a paid plan, we have a 30% discount code for our listeners at backinstock.org/coffee with code “coffe Support the showJoin over 5,000 other merchants & marketers to stay updated on eCommerce news, marketing strategies, tools & resources, and podcast interviews, all designed to help you grow your revenue.Every Thursday in your inbox. Consumed in 3 minutes. 100% free. Sign up at https://newsletter.ecommercecoffeebreak.com
Unlock key secrets to Fintech success in our latest episode of In Check with Fintech with Ralph Dangelmaier, a true industry titan with over three decades of expertise in the payments industry. This week, our CEO, Rogier Rouppe van der Voort, had the pleasure of hosting Ralph Dangelmaier, CEO at BlueSnap, a global payment orchestration platform that simplifies payments, while helping customers reduce costs and increase sales. Throughout the conversation, they covered various topics, including the crucial role of adaptability in a rapidly changing industry, the evolution of the Fintech space over the past decade, as well as the connection between embedded payments and payment orchestration. Join us as we unravel the insights shared by Ralph, delving into the highs and lows of his career, what keeps him up at night, and how BlueSnap has been at the forefront of shaping the payment landscape. Enjoy listening!
Ralph Dangelmaier, Chief Executive Officer, BlueSnapSome 31% of companies that sell internationally use 4 or more solutions to meet their global payment needs. They may face issues including low authorization rates, checkout abandonment, compliance challenges, technical debt and so on. Robin Amlôt of IBS Intelligence speaks to Ralph Dangelmaier, CEO of BlueSnap.
Payment orchestration is making global payments, open banking and powerful features more common than ever. Walking us through the new fintech landscape is BlueSnap CEO Ralph Dangelmaier this week on the Fintech Newscast https://www.bluesnap.com Click Subscribe to keep up to date on the world of fintech! Reach us at info@fintechnewscast.com or at @fintechnewscast on Twitter
Listen as BlueSnap's CEO Ralph Dangelmaier discusses payments innovation, lessons learned from collapsed banks and the state of global payments rails today.
Ralph Dangelmaier, CEO and Board member at BlueSnap spoke to Rudolf Falat, founder of the Voice of FinTech podcast, about providing various businesses with efficient payment capabilities so they can focus on growing their businesses.Here are the questions they covered: Ralph's backstory What problem are you solving at BlueSnap, and why is it worth solving? What's your focus? Payment orchestration – are we discussing hardware, software solutions, or both? What is your unique selling point? Accepting payments is just one piece of the puzzle in commerce – how far in the value chain do you extend? Who are your key clients? Which industries? What's your technology angle, or do you have more brilliant engineers than other players? Do you have any success stories of how you helped your clients grow their businesses thanks to your solutions? What's your business model? How do you make money? Favorite business book: Good to Great by Jim Collins Best way to reach out: through LinkedIn - Ralph Dangelmaier.
The payments space continues to see innovation, probably more so than any other area of fintech today. Payments is a complex business, particularly when you are talking international payments, but technology has taken away a lot of the complexity. Now, with the movement towards embedded payments, nearly any company can offer payments services to their clients.My next guest on the Fintech One-on-One Podcast is Ralph Dangelmaier, the CEO of BlueSnap. They are a leader in the payments space, offering an all-in-one Payments Orchestration platform as they call it. They are able to offer local payments in 47 countries and they have an embedded payments platform that allows their customers to offer their own global customized payment experience.In this podcast you will learn:The origins of BlueSnap.How Ralph describes BlueSnap today.The biggest mistake merchants make when accepting international payments.The two trends that have benefited BlueSnap recently.The different payment types they can work with.How they consult with their partners as to the optimal payment methods.How they are different to Stripe and Adyen.Ralph's thoughts on the impact of Apple Pay and Google Pay.How they handle account-to-account payments.His perspective on supporting the new, alternative payments rails.The use cases for stablecoin payments.How BlueSnap operates its embedded payments platform.How the economics work for embedded payments.The definition of a PayFac (payments facilitator)What Ralph does for the Electronic Transactions Association (ETA).His vision for the future of payments.Connect with Ralph on LinkedInConnect with Ralph on TwitterConnect with BlueSnap on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
The payments space continues to see innovation, probably more so than any other area of fintech today. Payments is a complex business, particularly when you are talking international payments, but technology has taken away a lot of the complexity. Now, with the movement towards embedded payments, nearly any company can offer payments services to their clients.My next guest on the Fintech One-on-One Podcast is Ralph Dangelmaier, the CEO of BlueSnap. They are a leader in the payments space, offering an all-in-one Payments Orchestration platform as they call it. They are able to offer local payments in 47 countries and they have an embedded payments platform that allows their customers to offer their own global customized payment experience.In this podcast you will learn:The origins of BlueSnap.How Ralph describes BlueSnap today.The biggest mistake merchants make when accepting international payments.The two trends that have benefited BlueSnap recently.The different payment types they can work with.How they consult with their partners as to the optimal payment methods.How they are different to Stripe and Adyen.Ralph's thoughts on the impact of Apple Pay and Google Pay.How they handle account-to-account payments.His perspective on supporting the new, alternative payments rails.The use cases for stablecoin payments.How BlueSnap operates its embedded payments platform.How the economics work for embedded payments.The definition of a PayFac (payments facilitator)What Ralph does for the Electronic Transactions Association (ETA).His vision for the future of payments.Connect with Ralph on LinkedInConnect with Ralph on TwitterConnect with BlueSnap on LinkedInConnect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
We are getting increasingly familiar with Fintech companies. They are of course technology companies at their heart but they operate in the financial space and are ruffling feathers with traditional banks and even insurance companies. A new Fintech company has announced that Dublin will be their European headquarters. Ralph Dangelmeier Chief Executive with BlueSnap spoke to Joe this morning on the show.
If you're an e-commerce merchant selling across border, you've got to answer a few questions: What methods of payment should you support in each country you sell in? Not every country is as infatuated with cards as is the U.S. And even if customers in those countries are using cards, how do you optimize your authorization rate? If you're not sophisticated about this, your decline rate could exceed 40%, a huge hit. It turns out routing transactions via local acquiring banks is one answer. But how do you do that? Subscription services store card numbers or a tokenized version to initiate periodic payment transactions. They never want to have a card declined because they, honestly, don't want to have to contact customers to request they update their card account info because some portion of those customers are going to decide to cancel little used subscriptions. How does a merchant mitigate those lost payments? Serving the e-commerce needs of merchants operating across borders is a primary focus of payments service provider BlueSnap. In this conversation with BlueSnap CEO Ralph Dangelmaier and Payments on Fire® host George Peabody, you'll hear how multiple discrete steps combine to keep AUTH rates high and costs in line. You'll also hear from Ralph, a respected payments industry veteran, his views on fintechs and the opportunities available to new players in payments. Come to the Payments on Fire® website for: Expanded show notes Relevant links Podcast transcript The complete Payments on Fire® episode catalog The Glenbrook Education schedule
The rapid shift to online sales means that automakers and dealers need a way to safely and effectively accept digital payments. Helping them make that shift is Nikhita Hyett, who is managing director for Europe at online payment specialist BlueSnap.
In today's episode, Ally McCloskey sits down with Hussein Ahmed, Founder & CEO, and Ryan Conway, Head of Business Development & Strategic Partnerships, at Oxygen. Oxygen is a modern financial platform designed for the 21st century economy - providing digital natives, creators and entrepreneurs pushing everyday boundaries a banking partner that understands how they live and work. Oxygen offers a seamless user experience for both personal and business accounts and is available on both iOS and Android. Its users enjoy no monthly fees, early direct deposit, simple transfers, and cashback rewards on everyday purchases. Businesses can easily control their finances with integrated solutions that are elegant, simple and secure. Their motto? Reject ordinary. Banking for the Extraordinary. In this lively conversation, Ally, Hussein, and Ryan cover a wide range of topics including: -Redefining the Gig Economy beyond Uber drivers and DoorDash deliverers to include the full on-demand workforce of creators -The material difference that aesthetics and design can make in customer engagement and NPS scores -Lessons learned from their many marketing 'experiments' - from partnering with influencers to running ad campaigns on the back of muni buses -Why many neobanking startups are 'doomed to succeed' given the segment's funding and press buzz -Reflections on fundraising, particularly after their $17mm Series A -Why building a capital-intensive and reliable fintech startup that handles something as personal and critical as money doesn’t afford you the typical startup luxury of hiring hustlers to move fast and break things And so much more! Hussein Ahmed Hussein, Oxygen's Founder & CEO, is a multi-time founder originally from Egypt. After selling his first company to a PE firm, Hussein completed his PhD in Computer Science at Virginia Tech, earned his MBA at Berkeley’s Haas School of Business, built and exited another SMB-focused company called Transpose, and faced the unique challenges of banking with variable income while consulting in the Bay Area. Ryan Conway As Head of Business Development and Strategic Partnerships, Ryan leads growth and partner efforts focusing on product, distribution, and revenue. He previously held roles at Mastercard in Digital Partnerships, Worldpay in Payments through the company’s IPO, BlueSnap, and completed his MBA at the Thunderbird School of Global Management. As mentioned in the episode, be sure to check out Oxygen's open roles here: https://jobs.lever.co/oxygen . -- Referenced in this episode: Dribbble: https://dribbble.com Twine: https://www.twine.net Freelancing Females: https://www.freelancingfemales.com -- As always, for more Fintech insights, please follow us below: WFT Blog: medium.com/wharton-fintech WFT Twitter: twitter.com/whartonfintech Ally's Twitter: twitter.com/AllyMcCloskey LinkedIn: www.linkedin.com/company/wharton-fintech-club/
Nikhita Hyett, Managing Director Europe, BlueSnapIt is a truism that late payments are a threat to corporate survival but managing the payments cycle properly and replacing outdated, legacy and inefficient payments systems would improve both survivability and profitability. Robin Amlot of IBS Intelligence speaks to Nikhita Hyett, Managing Director Europe of payments platform BlueSnap about the challenges businesses face and what needs to be done. The conversation also explores the shift away from one-off purchases and the surge in ‘subscription payments' seen during the pandemic.
This week's top story: Retailers battle shopping bots as new Yeezy shoes debut, with Matthew Vega, Director of Fraud Strategy and Chargeback at BlueSnap. Also this week, Emily and Lacey discuss the impacts of a spike in online apparel sales last month, report on how half of US consumers have been affected by identity theft, dig into Adidas' planned eCommerce boost while drawing on fraud prevention lessons learned from Brooks Running's similar eCommerce push. #Kount5in5
Even at innovative companies, payment processes must improve. Learn about how BlueSnap is making online payments easier for the tech industry from their CEO, Ralph Dangelmaier. Learn more about BlueSnap at: https://home.bluesnap.com/Find Ralph Dangelmaier on LinkedIn: https://www.linkedin.com/in/ralphdangelmaier/_____J.C. Granger is the founder and CEO of Infinity Marketing Group. The company provides marketing solutions and LinkedIn lead generation for B2B tech companies.Learn more at www.infinitymgroup.comReach out to J.C. on LinkedIn here: https://www.linkedin.com/in/jcgranger/ Find the show notes and full transcript of this episode: https://www.infinitymgroup.com/the-future-of-biztech-podcast/epi-16-how-tech-companies-can-streamline-their-payment-processes-with-ralph-dangelmaier-ceo-of-bluesnap/
Today we interview Ryan Conway, SVP, Head of Business Development & Strategic Partnerships at Oxygen. In his current role, he leads growth and partner efforts, focusing on product, distribution and branding, in addition to overseeing public relations, content, and social media. Prior to Oxygen, he worked at Mastercard in Digital Partnerships, the face of the network to Silicon Valley where he owned global relationships with some of the most recognizable names in FinTech today. A payments veteran, he has held a series of roles in business development and product at BlueSnap and Worldpay, the latter during a hyper growth phase that culminated in the largest IPO on the FTSE in 2015. He speaks regularly on financial technology, startups and payments and writes frequently on FinTech and startups for top publications (Financial Times). Conway received his MBA from the Thunderbird School of Global Management and holds a B.S degree in Finance from Arizona State University.
https://home.bluesnap.com/ ————————————- FOLLOW RADIO ENTREPRENEURS Facebook: Radio Entrepreneurs LinkedIn: Radio Entrepreneurs Twitter: @BizOnTheRadio Instagram: @RadioEntrepreneurs Youtube: Radio Entrepreneurs iTunes: RadioEntrepreneurs Spotify: Radio Entrepreneurs Google Play: Radio Entrepreneurs Stitcher: Radio Entrepreneurs ————————————- The post “Helping Entrepreneurs Get Paid For Their Products & Platforms” with Ralph Dangelmaier of BlueSnap appeared first on Radio Entrepreneurs.
This week's top-5 trends: Many retailers are already struggling with shipping delays as the holiday season approaches; inventory takes priority for consumer holiday shopping; customers still like to shop in person, even if they only get to the curb; LAX expands mobile food and beverage ordering, and fraud risk; and a look at how global payments are evolving, with Thomas Hook, VP of Fraud and Risk for BlueSnap. #Kount5in5
Ralph Dangelmaier has seen this movie before. He’s CEO of fast-growing BlueSnap, the Inc5000 ranked company based in Waltham MA. And he’s done it before. So he’s successfully scaling this leading payments platform company. With access to 100 different payment types, BlueSnap lets merchants increase their sales online & thru marketplaces. The product integrates fraud, chargeback, and reporting. And its deep tech stack delivers what matters most: higher payment authorization rates. Not surprisingly, Ralph has attracted leading Private Equity investors: Great Hill Partners and Parthenon. With approximately 200 people, Ralph is scaling the organization to keep up with the growth. In this 20-minute conversation, he reveals how.
My special guest this week is Brad Paterson, the CEO of Splitit. Splitit is an installment payment solution. They enable consumers to pay on their existing credit cards and split those transactions and pay over time. Their corporate headquarters are in New York and their tech center is in Israel. They are small but growing rapidly at over 300% year over year and about 40% month over month. Splitit has a unique business and recently launched partnerships with Visa and BlueSnap. Brad grew up in a small town just north of Sydney. Spend 12 years in Singapore and is now based in San Francisco. He has a passion for small business and helping them thrive and survive. Outside of work he’s a sports fanatic. www.splitit.comwww.leadersinpayments.comwww.podcast609.com
In this episode of the Leaders In Payments podcast, host Greg Myers talks with Ralph Dangelmaier, CEO of BlueSnap about his upbringing in Boston and his journey to the position of CEO. Ralph also talks about trends in the payments industry including cross-border payments and removing the friction in payment transcations. And Ralph provides some great advice for those just starting out their careers in payments. www.leadersinpayments.com www.bluesnap.com This podcast was produced by Podcast Schmodcast - www.schmodcast.com
The Top Entrepreneurs in Money, Marketing, Business and Life
A 25 year payments veteran, Ralph Dangelmaier brings a wealth of knowledge leading strategy, marketing, sales, and product development as BlueSnap’s CEO, thought leader, conference speaker, Top 50 SaaS CEOs (The SaaS Report), Ernst & Young Entrepreneur of the Year finalist, and Inc. 5000’s Fastest-Growing Private Companies.
Ralph Dangelmaier, CEO of BlueSnap and member of ETA’s Board of Directors, joins ETA Interim CEO Amy Zirkle at TRANSACT to talk about his career, the growing and changing payments marketplace, and opportunities for ISVs and payments platforms in the payments industry.
As a 25-year veteran of the payments industry, Ralph, CEO and board member of BlueSnap, has led BlueSnap to be a payments leader in Global eCommerce. Ralph has spent his career creating products for retailers, processors and financial institutions, while growing both public and private companies.BlueSnap is a global payments company that looks at eCommerce a little differently. They are payment experts, veteran developers, technologists, and business professionals who are globally minded, customer focused, and constantly driven to find a better way.Check them out at: home.bluesnap.com
CEO of BlueSnap, Ralph Dangelmaier has grown both public and private technology companies with a focus on marketing, sales, & product development. In this episode, we learn about how Ralph developed the leadership strategy that named him a Top 50 SaaS CEO by the SaaS Report and earned him a place on Ernst & Young’s Entrepreneur of the Year program. Show Notes and other links from the show: https://www.teddhuff.com/the-tedd-huff-show/21 Support this podcast
Of the three traditional paths to the finance chief’s seat, Bluesnap CFO Chris Menard took the approach less traveled, and it’s made quite a difference. Most fledgling finance executives begin their journey in public accounting or investment banking, Menard parlayed an undergraduate experience rich with entrepreneurial grooming (along with an MBA) into financial planning and analysis positions at several high-growth software and fintech companies. One early career assignment – where he assisted the finance team in completing an IPO, six acquisitions and a stock buyback before the company’s lucrative sale to Oracle – proved especially valuable. Menard talks about applying his operational finance expertise and commitment to “leading with analytics” to the online payments technology company that he joined in May 2018. He also explains the two-step approach – assess and strengthen the accounting team first and then build up the finance function’s analytical chops – he favors when taking the CFO reins at a new company.
In this episode, Suzanne Bates sits down with Ralph Dangelmaier, CEO of BlueSnap, an E-commerce payment services provider. After leaving ACI Worldwide where he grew the company’s revenue from $300 to $900 million, Ralph started his own business, Bluesnap. Ralph shares with us why he decided to stop climbing the corporate ladder and become an entrepreneur, what aspects of his leadership style have led to BlueSnap’s immense growth, and the importance of earning your team’s buy-in on the company’s vision.
The Top Entrepreneurs in Money, Marketing, Business and Life
Ralph Dangelmaier is the CEO of BlueSnap, a leading global e-commerce payments company. He is a 'FinTech payment veteran' with a wealth of experience creating innovative product solutions for retailers and financial institutions worldwide. He has a strong track record of growing private and public companies, both organically and through M&A activity. Ralph formerly served as the President of ACI Worldwide, a billion-dollar global provider of payment software and solutions. Before joining ACI, Ralph was the CEO of P&H Solutions who in 1997 pioneered internet banking for businesses. He grew the VC-backed company to be the leader in the space. Ralph's career has focused on using technology to innovate and simplify payments for businesses and consumers around the world. He has authored numerous articles leading to television and speaking appearances, including features on Bloomberg, NPR, 21st Century TV with Donald Trump Jr., WEEI Radio with Barry Armstrong, World Business Review with Alexander Haig, New England Cable News, PYMNTS.com, and Cowen PayFac Reporting. He has also written popular guest posts in TechCrunch, GigaOm, TechCity News, and VentureBeat. Ralph is frequently invited to speak at industry and investment conferences that focus on payments, mobile, and technology. His speaking engagements include Zuora Subscribed, PYMNTS Innovation Conference, Card Not Present Expo, Mass Innovation Technology Exchange (MITX), Mobile Monday, TiECon East, Sibos, Goldman Sachs Future of Finance, William Blair, Credit Suisse Future of Commerce Payments, Gerson Lehman Group, Citi FinTech Conference, and Pacific Crest.
This week on Around The Coin, we had the great privilege to interview, Ralph Dangelmaier, CEO of BlueSnap.
Nicolas Boillot is the CEO of HB Agency – an integrated marketing firm that works with multinational corporations such as HP and ING – and here are just a few of his tips for how companies of all size can “go viral”: Chris Rothey, CEO of Radiate Media will show small business leaders how to establish an online presence, engage customers through social and mobile media and promote to the local audience that matters most to their companies. Ralph Dangelmaier, president of Bluesnap talks about securing global payments when small businesses venture to marke overseas.