eCom Pulse - Your Heartbeat to the World of E-commerce.

What do Walmart, Amazon, TikTok, and your favorite YouTuber have in common? They're all players in the growing world of retail media. Today's guest, Mike Feldman from VaynerMedia, knows exactly how to make them work for your brand.In this episode of Mastering eCommerce Marketing, host Eitan Koter chats with Mike, who leads global retail media at Vayner. Mike's done it all, from building media teams at Dentsu to running shopper marketing at Georgia-Pacific, and he brings real perspective on what's working (and what's not) in today's fast-changing commerce space.They talk about why ROAS can be a trap, how most brands are spending big on sponsored search without real impact, and why creators and affiliates are the ones to watch right now. Mike shares why live shopping isn't just a trend, and how retailers can use social content to drive real results, without overthinking it.If you've been hesitant to jump into video, creator-led campaigns, or live selling, this conversation will make you think twice. It's full of simple, actionable ideas and no-BS takes on where retail media is headed next.Also… yes, Mike journals every day. And once you hear him talk about strategy and connection, that fun fact will make total sense.Hit play and get ready for a fresh look at how retail, social, and content are coming together in 2025.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Mike Feldman, SVP, Global Head of Retail Media at VaynerMediaMike Feldman's LinkedIn: https://www.linkedin.com/in/mike-feldman-9962b230 VaynerMedia: https://vaynermedia.com/ Watch the full Youtube video here:https://youtu.be/yW-iHSr6QUcTakeaways:Connection, creativity, and charisma are essential for success.Retail media is thriving despite economic challenges.Success in retail media is defined by revenue and margin growth.Data plays a crucial role in targeting and measurement.Social commerce is a significant opportunity for brands.Creator affiliates can drive sales and engagement effectively.Retail media strategies must be integrated across teams.Live shopping creates emotional connections with consumers.Retail media is a mature market, accounting for 30% of digital spend.Future trends include a focus on platform mastery and content to commerce.Chapters:00:00 Introduction to Retail Media and Personal Mantras04:18 Current State of Retail Media06:03 Defining Success in Retail Media09:43 Challenges in Offline Retail Media11:22 The Role of Data in Retail Media13:28 The Rise of Social Commerce16:22 Creator Affiliates and Content to Commerce20:19 Integrating Retail Media Strategies22:26 VaynerMedia's Approach...

On this episode of Mastering E-Commerce Marketing, host Eitan Koter sits down with John Horn, the CEO of StubGroup, a top 1% Google Partner agency known for helping brands turn struggling ad accounts into high-performing machines. John brings a direct, practical approach to paid media, focusing on what actually works and how to stop wasting budget.They cover why so many campaigns miss the mark early on, how to set up success before launching, and why measuring the right things matters more than ever. John also explains how PPC can be used to test product-market fit, how to catch tracking issues before they cost you, and where automation helps versus where it hurts.This is a helpful conversation for anyone who wants more from their ad spend and fewer headaches along the way.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: John Horn, CEO & Managing Partner at StubGroupJohn's LinkedIn: https://www.linkedin.com/in/johnjhorn1StubGroup: https://stubgroup.com/Takeaways:Integrity is crucial in agency-client relationships.Businesses often enter PPC with unrealistic expectations.Defining success metrics is essential for PPC campaigns.Tailoring strategies based on business stage is key.Conversion rate is a primary metric for success.Analyzing existing campaigns helps identify issues.PPC can be used for quick market research.Iterate campaigns based on data...

This week, Eitan Koter chats with Jason Donapel, the guy behind The Email Experience and millions in revenue generated through email and SMS, without annoying people or flooding inboxes with junk.Jason breaks down what makes retention actually work in 2025. He's not here for gimmicks or endless discount pop-ups. Instead, he talks about treating retention like relationship-building, why most brands get stuck in "blast mode," and how to design flows that feel more human and convert better because of it.It's part common sense, part technical breakdown, and all stuff you can actually use.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Jason Donapel, Chief Operating Officer at The Email ExperienceJason's LinkedIn: https://www.linkedin.com/in/jason-donapel The Email Experience: https://www.jasondonapel.com/Watch the full Youtube video here:https://youtu.be/6a2NsWEv99ATakeaways:Retention marketing is about building relationships, not just transactions.Email and SMS are powerful channels for retention marketing.Metrics like messages sent and revenue per message are crucial for measuring success.Automated messages can significantly increase revenue...

This week, Eitan Koter talks with Amanda McCormick Bacal. She's gone from building brand stories at Ralph Lauren to leading global marketing at Joor, one of the biggest digital wholesale platforms in fashion.They get into what's changing in B2B, how wholesale and D2C work better together than people think, and what today's fashion buyers are really looking for. Amanda also shares what data from thousands of brands is telling us about what's selling, who's buying, and why it matters.If you're in fashion, retail, or just figuring out the next move for your brand, you'll want to tune in.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Amanda McCormick Bacal, Senior Vice President and Global Head of Marketing at JOORAmanda McCormick Bacal's LinkedIn: https://www.linkedin.com/in/amanda-bacal JOOR: https://www.joor.com/Watch the full Youtube video here:https://youtu.be/XxSi9AG9kSgTakeaways:Dedication, empathy, and creativity are key values.The pandemic accelerated digital transformation in retail.Joor connects over 14,000 brands with 650,000 buyers globally.Buyers now expect digital convenience in B2B transactions.Independent retailers are increasing their market share.Brands are shifting focus from D2C to wholesale for profitability.Data insights reveal trends in consumer purchasing behavior.B2B marketing shares similarities with B2C strategies.Global marketing requires localization and understanding of local markets.Investing in technology can unlock efficiency and value.Chapters:00:00 Introduction to Fashion Marketing and Digital Wholesale02:15 Transitioning from Brand to B2B Marketing03:29 Understanding Jor: The Digital Wholesale Platform04:25 Impact of D2C on B2B Wholesale Operations07:48 Trends in Independent Retailers10:51 The Shift from D2C to Wholesale14:06 Insights from Data: Consumer Behavior Trends19:09 B2B vs B2C Marketing Strategies23:09 Global Marketing: Localization and Strategy25:19 In-House vs Agency Marketing Decisions26:37 Advice for Brands in the Evolving Wholesale Landscape30:01 Evaluating and Selecting Wholesale Partners

Today on Mastering E-Commerce Marketing, host Eitan Koter sits down with Stewart Cohen, the owner, executive producer, and director at Stewart Cohen Pictures, an award-winning production company focused on commercial storytelling. Stewart also leads Superstock, one of the largest media licensing houses, so he really knows how to work with visuals in a way that connects with people.In this episode, Stewart shares how he approaches video production in a world that's moving fast and full of distractions. From traditional commercials to TikToks and vertical video, he talks about what still works, what's changed, and why staying authentic matters more than ever.They also get into how Stewart works with agencies and brands to create content across different formats and channels, without losing the story. He offers thoughts on what makes a great video, how to work better with talent on camera (especially when they're not professionals), and why collaboration is everything.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Stewart Cohen, Director/DP/Photographer at Stewart Cohen PicturesStewart Cohen's LinkedIn: https://www.linkedin.com/in/stewartcohenStewart Cohen Pictures: https://www.stewartcohen.com/Takeaways:Good values, fun, and engagement are essential.Video storytelling has evolved from traditional formats to social media.Engagement with clients and talent is crucial for success.Shorter videos...

Welcome back to Mastering E-Commerce Marketing. Eitan Koter's hosting today's episode, and he's joined by Corey Ganim, the guy behind Brand Rocket and The Wholesale Network.Corey started his Amazon journey after leaving his job at IBM, and now he's sold over $13 million worth of products through wholesale. But it didn't happen overnight. In this episode, he shares how he built his business step by step, how he landed brand deals by just showing up consistently, and why sometimes the least “cool” products are the best ones to sell.It's one of those chats that clears up a lot of confusion about Amazon selling, especially wholesale, and shows what really goes on behind the scenes.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Corey Ganim, Managing Partner at BrandRocket eCommerce Retail/DistributionCorey Ganim's LinkedIn: https://www.linkedin.com/in/corey-ganimBrandRocket: http://www.gobrandrocket.comCorey's free 5-day course on Amazon wholesale: https://freewholesaleguide.comWatch the full Youtube video here:https://youtu.be/-3fhTdjKMmMTakeaways:Corey left his corporate job to pursue Amazon wholesale full-time.He generated over $13 million in revenue since 2019.Building relationships with suppliers is crucial for success.Follow-up is key; persistence pays off in sales.Amazon wholesale is easier than private label due to existing demand.Understanding market demand is essential before sourcing products.Effective communication is vital when approaching suppliers.Marketing strategies should leverage existing product demand.Focusing on less competitive niches can yield better results.Corey offers a free course to help others start in wholesale.Chapters:00:00 Introduction to Corey Ganim's Journey02:11 The Decision to Leave Corporate Life07:22 Building a Successful Amazon Business09:12 Understanding Amazon Wholesale vs. Private Label12:45 Approaching Suppliers Effectively16:57 The Importance of Follow-Up in Sales19:23 Marketing Strategies for Amazon Products24:33 Criteria for Selecting Wholesale Partners27:52 Focusing on Tools and Automotive Brands30:08 Corey's Free Wholesale Course and Resources

On this episode of Mastering eCommerce Marketing, Eitan Koter chats with Daniel Borba, the CEO of Spark Portal. His company helps brands turn video content into a tool that brings in leads, builds relationships, and helps close deals.Daniel has been working in video for a long time and shares what really moves the needle. They talk about using video to meet your audience where they are, how to avoid focusing too much on production quality, and why videos need to be built around real problems, not just products.He also explains how Spark Portal moved away from project-based work and into ongoing partnerships with clients, helping them learn what actually works over time.If you've ever wondered why some videos perform and others don't, this episode will make it clearer.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Daniel Borba, Chief Executive Officer at SparkPortalDaniel Borba's LinkedIn: https://www.linkedin.com/in/danielborba SparkPortal: https://sparkportal.com/Watch the full Youtube video here:https://youtu.be/PzBUaIKTxWMTakeaways:Video is becoming cheaper and more accessible, but the quality bar is rising.Relevancy in video content is crucial for engaging the target audience.Companies often focus too much on either the top or bottom of the marketing funnel.Qualitative feedback is as important as quantitative data in video marketing.Thought leadership content works well at the top of the funnel.Short, engaging videos are essential for lead generation.Long-form content can be effective for deep dives and webinars.Measuring watch-through rates helps assess video relevance.Video serves as a key differentiator in competitive markets.A strategic approach to video marketing is necessary for long-term success.Chapters:00:00 Introduction to Video Marketing and Its Importance07:09 Understanding the Marketing Funnel13:04 Common Mistakes in Video Marketing15:25 Video Strategies for Different Funnel Stages20:05 Long-Form Content and Its Role21:54 Measuring ROI of Video Content30:29 Business Model Evolution at Spark Portal

In this episode, Eitan Koter welcomes Marques Ogden, former NFL athlete and now a business coach, speaker, and host of Get Authentic with Marques Ogden. After a tough fall post-football, Marques rebuilt his life and career from scratch.They talk about how real leadership is less about control and more about listening, respecting others, and staying grounded in your values. Marques also shares how he works with Fortune 500 companies to improve communication, mindset, and team dynamics — not with a magic formula, but with honesty and consistency.You'll also hear about his “Success Cycle” — a simple but powerful approach built on ambition, drive, and hard work. It's a great conversation that keeps things real and down-to-earth.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Marques Ogden, Podcast Host of Get Authentic With Marques ShowMarques Ogden's LinkedIn: https://www.linkedin.com/in/marquesogdenWatch the full Youtube video here:https://youtu.be/Tc5sIiB6Wn8Takeaways:Alignment is crucial for personal fulfillment.Respect in business fosters better relationships.Values shape company culture and direction.Building a successful team takes time and effort.Authenticity is about being true to oneself.Servant leadership prioritizes the needs of others.Effective communication is key to organizational...

Hey everyone, welcome back to Mastering eCommerce Marketing. I'm Eitan Koter, and today's episode is a fun one.Eitan sits down with Vance Morris, a former Disney leader who spent over a decade crafting the kind of customer experiences people never forget. These days, he helps businesses build systems that make great service not just memorable, but also profitable - all through his Deliver Service Now brand and his “Return on Experience” approach.In this chat, Vance explains what customer experience really means - and spoiler alert, it's not just about being nice. He breaks down how companies can turn everyday moments into something people remember and return for. One of his go-to strategies? Sending printed newsletters in the mail - yes, actual mail - and why that works better than you might think.We also get into what he learned at Disney, how systems create freedom for teams and owners, and why answering your phone (yes, answering it) is one of the best things you can do for retention.If you're trying to keep customers coming back or want to stop competing only on price, this episode's worth a listen.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Vance Morris, Founder of Deliver Service Now InstituteVance Morris' LinkedIn: https://www.linkedin.com/in/vancemorris Deliver Service Now Institute:

This week, Eitan Koter sits down with Mona Kinal, Chief Marketing Officer at G2A.com. With two decades of experience leading global marketing teams—including roles at Viacom and Discovery—Mona now leads strategy at G2A, a platform trusted by over 30 million users worldwide.They talk about how the gaming space is influencing the way people shop online, what it takes to scale a digital marketplace across 100+ countries, and why Gen Z expects more than just ads—they want experiences. Mona also shares how G2A uses AI to protect buyers, shape marketing campaigns, and better understand what users want.It's a conversation full of sharp takes on personalization, community-building, and how to stay competitive in a fast-changing industry.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Mona Kinal, CMO (Executive Team Member) at G2A.COMMona Kinal's LinkedIn: https://www.linkedin.com/in/mona-kinal-51255163G2A.COM: https://www.g2a.com/Takeaways:G2A is the world's largest marketplace for digital entertainment.The company aims to democratize digital entertainment for all users.AI plays a crucial role in enhancing security and user experience.Understanding user behavior is key to adapting marketing strategies.E-sports and influencer...

On today's episode of Mastering E-commerce Marketing, host Eitan Koter meets up with Ezra Cohen, an e-commerce strategist who helps brands sell more effectively online through channels like Amazon, Walmart, TikTok, and their own websites. Ezra shares what's really working right now in social commerce—especially why TikTok Shop has become such a big deal with younger customers. He also covers how to succeed with subscription services, offering clear tips on making them attractive to customers and profitable for businesses.Ezra and Eitan also talk about the importance of sustainability and how brands can use eco-friendly practices to build trust with shoppers. Plus, Ezra gives useful tips on improving mobile shopping experiences and highlights common mistakes to avoid when launching new products online.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Ezra Cohen, eCommerce Representative at ColavitaEzra Cohen's LinkedIn: https://www.linkedin.com/in/ezra-c-4833217bColavita USA: https://colavitastore.com/ Watch the full Youtube video here:https://youtu.be/UAvi6gZSSlgTakeaways:Social commerce is becoming essential for brands to reach consumers where they spend their time.TikTok Shop is a significant player in the social commerce space, especially among Gen Z.Subscription models provide predictable revenue and enhance customer loyalty.Sustainability is increasingly important to consumers and can influence purchasing decisions.Mobile commerce is growing rapidly, with mobile devices accounting for a large portion of online sales.Voice commerce is transforming how consumers shop for everyday necessities.Augmented reality enhances the online shopping experience by allowing consumers to visualize products in their environment.Brands must optimize their websites for mobile to meet consumer expectations.Understanding customer preferences is crucial for successful subscription services.Testing and adapting products based on consumer feedback is vital for long-term success.Chapters:00:00 The Rise of Social Commerce05:46 Subscription-Based E-Commerce Models09:52 The Importance of Sustainability in E-Commerce15:07 The Growth of Mobile Commerce20:50 Transformative Voice Commerce23:32 Augmented Reality in Online Shopping26:04 Navigating Marketplaces: Amazon and Walmart27:33 Lessons Learned and Best Practices

Growing an e-commerce brand isn't just about getting new customers—it's about keeping them. That's where Daniel Budai, CEO and Founder of Budai Media, comes in. Over the past seven years, his agency has helped 200+ e-commerce brands scale through email, SMS, and retention marketing. One of his clients even made $3 million in just 30 days using these strategies.In this episode, Eitan Koter chats with Daniel about what really works when it comes to email marketing, SMS, and loyalty programs. They talk about why most brands burn out their email lists too fast, how AI is changing email marketing, and the right mix of content vs. promotions to keep customers engaged. Plus, Daniel shares the must-have automations every brand should set up, when SMS makes sense, and how to actually make loyalty programs work for your business.If you're looking to increase revenue without always relying on paid ads, this episode is packed with actionable strategies. Let's get started.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Daniel Budai, CEO & Founder at Budai MediaDaniel Budai's LinkedIn: https://www.linkedin.com/in/budaidaney Budai Media: https://thebudaimedia.com/ Watch the full Youtube video here:https://youtu.be/SmPG5NeGOtMTakeaways:Retention marketing is crucial for increasing customer lifetime value.Personalization and AI are transforming email marketing strategies.Data-driven decisions are essential for optimizing marketing campaigns.A balanced approach of promotional and educational content is key.Pop-ups can significantly enhance subscriber list growth.Email deliverability is becoming more challenging, especially with Gmail.SMS marketing offers higher open and click rates compared to email.Automations like abandoned cart and post-purchase are vital for e-commerce.Loyalty programs should focus on customer engagement, not just discounts.Understanding customer data is critical for larger brands. Chapters:00:00 Introduction to E-Commerce Retention Marketing01:49 The Journey from Geology to Marketing03:35 Personalization and AI in Marketing07:59 Data-Driven Marketing Strategies10:12 Content vs. Promotion in Email Marketing12:35 Growing Subscriber Lists Effectively13:34 Navigating Email Deliverability Challenges15:39 The Power of SMS Marketing17:52 Essential Automations for E-Commerce19:49 Understanding Retention Marketing22:58 Implementing Loyalty Programs25:57 Why Clients Stay with Buday Media27:49 Tips for Email and SMS Marketing30:09 Top 100 E-Commerce Emails Collection

What if every piece of clothing was made just for you? That's exactly what Craig Crawford, digital strategist and founder of Differently Enabled, is working on. In this episode of Mastering E-commerce Marketing, Eitan Koter chats with Craig about how technology is redefining fashion—from AI-driven measurements to on-demand production.Craig explains why off-the-rack sizing is outdated, how brands can use AI and digital tools to create better-fitting clothes, and what it really takes to build a fashion brand that's truly inclusive. He also shares the biggest mistakes brands make when trying to adapt to this market—and what they should be doing instead.Beyond the tech, Craig dives into the real-world challenges of made-to-order fashion, like supply chain issues, pricing, and getting customers involved in the design process. Whether you're in eCommerce, digital retail, or fashion, this episode is full of practical takeaways on how to stay ahead.Let's get into it.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Craig Crawford, Founding Director at Differently EnabledCraig Crawford's LinkedIn: https://www.linkedin.com/in/craigscrawfordDifferently Enabled: https://differentlyenabled.com/Watch the full Youtube video here:https://youtu.be/sAdUhF3WKQ8Takeaways:Craig Crawford's journey into fashion was inspired by his personal health challenges during COVID-19.Differently Enabled focuses on creating stylish, functional apparel for individuals often overlooked by the fashion industry.The brand emphasizes co-creation with customers to ensure clothing meets their unique needs and preferences.Technology plays a crucial role in reducing lead times and costs in the fashion industry.The fashion industry often fails to understand the diverse needs of consumers with disabilities.Emotional connection in fashion is vital; clothing should empower individuals and boost their confidence.Many brands make the mistake of not knowing their own identity before pursuing inclusivity.Inclusivity in fashion should not just focus on medical needs but also on style and quality.Differently Enabled aims to be a model for the entire fashion industry, not just a niche market.Creativity and critical thinking are essential in the fashion industry, especially in digital transformation.Chapters:00:00 Introduction to Craig Crawford and Differently Enabled01:25 The Inspiration Behind Differently Enabled06:35 Innovations in Inclusive Fashion11:29 Challenges and Triumphs in the Journey21:13 Current Status and Future Plans23:06 Common Mistakes in Implementing Inclusivity30:26 The Right Brain of IT: Craig's Unique Approach

Join host Eitan Koter as he chats with Lisa Bourne, an experienced leader in retail and eCommerce with a Harvard MBA and a strong background in business strategy. Lisa has worked with major brands like Amazon, Bergdorf Goodman, and Neiman Marcus, specializing in sales, marketing, and merchandising. She's also played a key role in social impact and DEI efforts, previously leading initiatives at Zwift and serving as Executive Director at Outdoor Afro.After a planned sabbatical, Lisa launched MariBourne Ventures, a consulting firm focused on retail and eCommerce optimization, nonprofit strategy, and DEI advisory. She excels at bridging brand storytelling with retail fundamentals, helping businesses drive growth while creating meaningful customer experiences.In this episode, Lisa talks about retail transformation, the impact of AI and personalization on eCommerce, and what brands need to do to stay relevant. She shares how companies can optimize their online presence, improve conversion rates, and build authentic relationships with customers.Lisa also discusses the importance of inclusive leadership and how organizations can create environments where diverse teams thrive. If you're looking for real-world strategies on retail success, leadership, and customer experience, this is the episode for you.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Lisa Bourne, President & Founder at MariBourne VenturesLisa Bourne's LinkedIn:

Today, host Eitan Koter brings a relaxed conversation with Sarah Carusona, an e-commerce growth consultant known for her work with top D2C brands. Sarah's experience spans from her time at OluKai—where she played a key role in shaping marketing strategies—to her current work as an independent consultant.Sarah has managed large media budgets for a variety of brands, including Alpha Lion, Sunny Within, and more. In her talk with Eitan, she explains that success isn't about pouring money into ads. Instead, it's about focusing on a few key performance numbers that really move the needle. She shows how a balanced mix of organic content and smart paid advertising can lead to real improvements.Throughout the episode, Sarah talks about setting up simple yet effective systems that guide customers from the first click to the final purchase. She covers topics like tracking the right metrics and understanding customer behavior without getting lost in the details.Eitan and Sarah keep the conversation friendly and easy to follow, much like two friends sharing what has worked for them. Listeners will walk away with clear tips to boost their online store's performance and manage marketing channels more efficiently.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Sarah Carusona, eCommerce ConsultantSarah Carusona's LinkedIn: https://www.linkedin.com/in/sarah-carusona-531b35126/ Takeaways:Sarah transitioned to consulting to have more control over the marketing ecosystem.Fractional CMOs can provide significant value to brands by offering expertise without the cost of a full-time hire.

On this episode of Mastering Ecommerce Marketing, Eitan Koter sits down with Maxwell DesMarais, the digital marketing and paid media expert behind Vital Design. Maxwell knows exactly what makes eCommerce brands successful online, and today, he's sharing some of his best strategies.He breaks down the three things every online store needs to convert more customers, how social proof and video help build trust, and the surprising test that skyrocketed a client's conversion rates. He also talks about the latest shifts in SEO and paid media, including how Google AI is changing search traffic and what brands can do to stay ahead.Max also runs My Outdoor Base Camp, a site he built from the ground up, where he experiments with different marketing tactics. He shares what's working, what's not, and how brands can apply the same principles to grow their business.If you want practical strategies for improving your website, paid ads, and SEO, this is an episode you won't want to miss. Let's get started!Our podcast has been ranked #37 in Feedspot's 100 Best E-Commerce Podcasts: https://podcast.feedspot.com/ecommerce_podcasts/ Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Maxwell DesMarais, Director of Strategy at Vital DesignMaxwell DesMarais's LinkedIn: https://www.linkedin.com/in/maxwell-desmarais Vital Design: https://vitaldesign.com/

Welcome back to Mastering E-Commerce Marketing with your host, Eitan Koter. Today's episode is all about sports sponsorships, data-driven marketing, and how brands can connect with athletes in a smarter way. Ishveen Jolly, founder and CEO of OpenSponsorship, joins us to break it all down.Ishveen has built OpenSponsorship into the largest marketplace for brands looking to partner with athletes for digital campaigns. With over 17,000 athletes on the platform and deals with brands like Walmart, Footlocker, ESPN, and FanDuel, she knows what works—and what doesn't—when it comes to athlete marketing.In this conversation, she shares how she got into the industry, why she saw a gap in sponsorship deals, and what brands often get wrong about working with athletes. She also talks about shifting from a self-service model to a more hands-on approach, the rise of female sports, and how AI and data are changing the game. If you've ever wondered how brands—big and small—can use athlete partnerships to boost their marketing, this episode has plenty of takeaways.Our podcast has been ranked #37 in Feedspot's 100 Best E-Commerce Podcasts: https://podcast.feedspot.com/ecommerce_podcasts/ Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Ishveen Jolly, Founder & CEO at OpenSponsorshipIshveen Jolly's LinkedIn: https://www.linkedin.com/in/ishveenjolly/

Welcome to another episode of Mastering E-Commerce Marketing with your host, Eitan Koter. Today, we're talking with Michael Kleinmann, the Founder & CEO of Underwear Expert—a company that's turned men's underwear into a subscription experience. But Michael isn't just selling underwear; he's built businesses from scratch, created a national event (literally), and figured out what works (and what doesn't) in e-commerce.In this conversation, he shares how he started in the industry by accident, why customer acquisition is harder than ever, and how content marketing helped him build a massive audience before even selling a product. He also opens up about the real challenges of running a subscription business, from keeping customers engaged to avoiding the common pitfalls that cause cancellations.Michael also shares his thoughts on agencies (spoiler: he's not a fan), why marketing attribution is a mess, and how brands can stand out when anyone can launch a business overnight. If you're running an online store or thinking about subscriptions, this episode will give you plenty to think about.Our podcast has been ranked #37 in Feedspot's 100 Best E-Commerce Podcasts: https://podcast.feedspot.com/ecommerce_podcasts/ Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Michael Kleinmann, Founder & CEO at Underwear ExpertMichael Kleinmann's LinkedIn: https://www.linkedin.com/in/michaelkleinmann/ Underwear Expert:

Welcome to another episode of Mastering eCommerce Marketing with your host, Eitan Koter. Today's guest is Melanie Boylan, the co-founder and director of Stomp Social Media Training. Melanie has been helping business owners take control of their social media for over a decade, with a focus on empowering them to manage their platforms effectively without relying entirely on agencies.In this episode, Melanie shares how she accidentally started her business back in 2013 and grew it into what it is today. She talks about why it's so important for business owners to understand their social media, even if they're outsourcing it, and how that can make a real difference in building authentic connections with customers.You'll also hear Melanie's thoughts on the most common mistakes businesses make, like being inconsistent and failing to plan ahead. She breaks down practical tips to avoid burnout, strategies for staying organized, and why it's critical to post content that speaks to your audience first—before trying to sell them something.If you've ever wondered how to balance social media with everything else on your plate, or you're curious about the right way to approach your online presence, this episode is for you.Our podcast has been ranked #38 in Feedspot's 100 Best E-Commerce Podcasts: https://podcast.feedspot.com/ecommerce_podcasts/ Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Melanie Boylan, Founder / Director at STOMP Social Media TrainingMelanie Boylan's LinkedIn: https://www.linkedin.com/in/melanieboylan/

Welcome to another episode of Mastering E-Commerce Marketing with your host, Eitan Koter. Today, Eitan sits down with Ben Marks, the Director of Global Market Development at Shopware. Ben has over 20 years of experience in the e-commerce world, starting from his early days as a developer and moving through roles that have taken him across 50 countries.In this episode, Ben shares what makes Shopware a standout choice for businesses looking for flexibility and control. He explains the concept of headless commerce in simple terms and why it's a game-changer for merchants trying to stay agile in a competitive market.They also talk about how merchants can prepare for 2025 by focusing on smart investments in data and AI. Ben emphasizes the importance of asking the right questions before adopting new technology and shares advice on building a community around your brand.If you've ever wondered how to make better decisions for your e-commerce business or wanted to hear straight talk from someone who's been in the trenches, this is an episode you don't want to miss.Our podcast has been ranked #40 in Feedspot's 100 Best E-Commerce Podcasts: https://podcast.feedspot.com/ecommerce_podcasts/ Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/ Vimmi LinkedIn: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Ben Marks, Director Global Market Development at ShopwareBen Marks' LinkedIn: https://www.linkedin.com/in/bhmarks/ Shopware:

On this episode of "Mastering E-Commerce Marketing," host Eitan Koter sits down with Thomas Phillips, the CEO of DTC SEO Agency. Thomas is a serial entrepreneur who built his first business as a teenager and has since dedicated nearly two decades to cracking the SEO code for e-commerce brands. His work has generated over $70 million in revenue, with projects like PetPortraits.com combining creativity and purpose.Thomas brings a straightforward perspective to today's conversation, explaining why SEO is more important than ever for brands that want to reduce their dependence on paid ads. He shares how strategies like targeted link building, optimized product pages, and ranking on platforms like ChatGPT can give businesses a competitive edge. You'll also hear practical advice on how to build trust with Google and avoid common SEO mistakes.Whether you're starting from scratch or looking to refine your strategy, this episode will give you tools to rethink your approach to organic growth.Our podcast has been ranked #40 in Feedspot's 100 Best E-Commerce Podcasts: https://podcast.feedspot.com/ecommerce_podcasts/ Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Thomas Phillips, Chief Executive Officer at DTC SEO AgencyThomas Phillips on LinkedIn: https://www.linkedin.com/in/tomphillipsofficial/ Thomas Phillips on Instagram: https://www.instagram.com/thomasmrphillips/Thomas Phillips on Youtube:

Welcome to Mastering E-Commerce Marketing! In this episode, Eitan Koter chats with Dan Nikas, the founder of Elite Brands and GearBunch, a business that hit $4 million in its first year. What makes Dan's story stand out is his journey—he spent 17 years as a homicide detective before transitioning into e-commerce and marketing.Dan shares how his investigative skills helped him succeed in a field he had no prior experience in. He talks about how to identify and connect with the right audience, the importance of trust-building, and why consistent communication matters when growing a business. Dan also explains how to balance paid and organic strategies, how to maximize smaller budgets, and why he believes anyone can learn to succeed in e-commerce.This is an episode packed with practical advice for anyone looking to strengthen their online business or take the first steps into marketing. Let's get started!Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Dan Nikas, Owner of Elite Brands and Gearbunch.comLinkedIn Dan Nikas: https://www.linkedin.com/in/dan-nikas-10379665/ Elite Brands: https://www.elitebrands.org/ Gearbunch.com: https://gearbunch.com/ Watch the full Youtube video here:https://youtu.be/R9xYC7rDJwQTakeaways:

Join Eitan Koter as he sits down with Terresa Zimmerman, the founder and CEO of Wood Underwear. What started as a quest for something meaningful turned into a 13-year journey in the men's underwear industry, a focus on wholesale, and a deep connection to independent retail.Terresa shares candidly about the ups and downs of running her own brand, from discovering a love for Main Street businesses to the power of using storytelling to engage customers. She also highlights the challenges facing small retailers today and why younger shoppers are still looking for those in-person experiences.This conversation is packed with takeaways for entrepreneurs, small business owners, and anyone curious about building a brand with purpose.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Terresa Zimmerman, Founder/CEO of Wood UnderwearCreator and Host at Main Street Matterswww.mainstreetmatters.coLinkedIn Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman/ Wood Underwear: https://www.woodunderwear.com/ Watch the full Youtube video here:https://youtu.be/lnwUzsLm4j4Takeaways:Terresa's passion for Main Street drives her various initiatives.Independent retail offers unique opportunities for...

Welcome back to another episode of Mastering Ecommerce Marketing with your host, Eitan Koter. Today's guest is Chris Anderson, the CEO and founder of Elevate Media Group and host of the Elevate Media Podcast. Chris has spent years helping businesses grow their reach and connect with their audiences through video content.In this episode, Chris and Eitan talk about why video is more important than ever for businesses of all sizes. They cover everything from getting started with just your phone to creating polished, professional videos that build trust and authority. Chris shares some great advice for brands on choosing the right type of video for their goals—whether it's short-form content for social media, B-roll for behind-the-scenes moments, or impactful brand story videos.They also discuss how AI is changing the game for video production and how businesses can use it to streamline their processes without losing that human touch. Plus, Chris shares some mistakes he's seen brands make when they create video content—and how to avoid them. If you've ever wondered how to get started with video or how to make the most of it, this episode has the answers.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Chris Anderson, CEO/Founder of Elevate Media GroupLinkedIn Chris Anderson: https://www.linkedin.com/in/chris1anderson/ Elevate Media Group: https://elevate-media-group.com/ Watch the full Youtube video...

Welcome to Mastering Ecommerce Marketing! Today, your host, Eitan Koter, is joined by Martin Greif, President of SiteTuners, a company that helps businesses improve website performance through Conversion Rate Optimization (CRO). Martin has spent years understanding how visitors think, what they care about, and what gets them to take action on a website.In this episode, Martin breaks down the three questions every visitor asks when they land on your site: “Am I in the right place? How do I feel about this site? What am I supposed to do here?” He shares simple yet powerful ways to answer these questions, like aligning your website messaging with your ads, building trust with a visible phone number, and making sure your visitors' needs—not yours—are front and center.You'll also hear why analytics and heatmaps are key for understanding user behavior, how to avoid common CRO mistakes, and why testing everything isn't always the answer. Whether you're running an e-commerce site or trying to improve your landing pages, Martin's practical advice will help you create a site that works for your visitors—and boosts your conversions.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Martin Greif, President of SiteTunersLinkedIn Martin Greif: https://www.linkedin.com/in/martingreif/ SiteTuners: https://sitetuners.com/ Watch the full Youtube video here:https://www.youtube.com/watch?v=06J0stq-lroTakeawaysCRO...

Hey everyone, welcome back to Mastering Ecommerce Marketing with your host, Eitan Koter. Today, Eitan is talking with Kathy Guzmán Galloway, CEO & Head Wizard at The Clarity Wizard. Kathy helps brands clarify their positioning to connect better with consumers and reduce risks.With 20 years of experience in the CPG world, Kathy has worked with brands like Lay's, Nature Made, and Hella Cocktail Co. to help them grow with clear brand strategies. She's also shared her expertise as a speaker and teacher for programs like SKU, BevNET LIVE, and 7-Eleven's Brands with Heart.In this episode, Kathy shares how consumer behavior has changed and what brands need to do to keep up. She covers the importance of knowing your audience, common mistakes in brand strategy, and how to stand out in a crowded market.Whether you're in ecommerce or brick-and-mortar, there's a lot of straightforward advice here to help your brand grow.Listen in for some no-nonsense tips on building a stronger brand.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Kathy Guzmán Galloway, CEO & Head Wizard at The Clarity WizardThe Clarity Wizard: https://www.theclaritywizard.com/ Gift for the Audience Link: theclaritywizard.com/podcastWatch the full Youtube video here:https://youtu.be/jN2e848LUNETakeaways:SEO is essential for driving organic traffic to websites.Keyword research is the foundation of effective SEO strategies.

Welcome back to another episode of Mastering E-commerce Marketing with your host, Eitan Koter. Today, Eitan sits down with Brandon Leibowitz, the owner of SEO Optimizers, a digital marketing company he's been running since 2007. Brandon has been helping small and medium-sized businesses grow their online presence, boosting their traffic, and converting that traffic into real results—whether that's sales, leads, or new clients.In this episode, Brandon and Eitan dig into the world of SEO and organic growth. Brandon shares how he started out in digital marketing right after college, and why he chose to focus on SEO as a way to drive free, long-term traffic. He talks about what's changed in the SEO world over the past 17 years, from simple tactics like keyword stuffing back in the day to today's focus on quality content and structured site architecture.You'll hear Brandon break down how businesses can optimize their websites to be more search-engine friendly, covering the essentials like site structure, keyword research, and the importance of backlinks. He also touches on the role of AI in shaping the future of SEO and how businesses can adapt to these changes.Whether you're new to SEO or looking to sharpen your strategies, this episode has plenty of actionable advice. Stick around to hear Brandon's take on why content is still king, why building backlinks is crucial, and how a solid SEO strategy can make a big difference for your business.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Brandon Leibowitz, the owner of SEO OptimizersSEO Optimizers: https://seooptimizers.com/SEO Optimizers Podcast:

Welcome to another episode of Mastering E-commerce Marketing, hosted by Eitan Koter. Today, Eitan is sitting down with Matt Krueger, Vice President of Digital Commerce at East Point Sports. Matt has a background that blends his love for sports with a deep experience in e-commerce, making for a really interesting conversation about where digital commerce is heading, especially in the sporting goods space.In this episode, Matt shares what it's like balancing both online and offline retail strategies, and the ways East Point Sports is working across multi-channel and brick-and-mortar environments. He talks about how adapting quickly is crucial for staying ahead in the ever-changing e-commerce world. Matt also gives us a peek into how he approaches building cross-functional teams, making sure everyone from marketing to customer service is on the same page to create a seamless customer experience.Matt also touches on the importance of combining creative strategies with solid operational efficiency. He shares his thoughts on navigating retail media, diversifying channels, and how to make smart decisions that align with both business goals and team capacity. And if you're wondering about the role of AI in e-commerce, Matt talks about where he's seen it help, especially in analytics and creative processes, but he also keeps it real about its limitations.So whether you're in the e-commerce field, interested in retail trends, or just curious about what makes a good business strategy in a changing market, there's plenty in this conversation that you'll enjoy. Let's jump in.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Matt Krueger, Vice President of Digital Commerce at EastPoint SportsLinkedIn: https://www.linkedin.com/in/kruegermatthew/

In this episode of Mastering E-Commerce Marketing, Eitan Koter sits down with Darren Jamieson, co-founder of Engage Web, a digital marketing agency based in the UK. Darren brings two decades of experience in the marketing world and has a lot to share about what it takes to build a successful agency, especially one that's been around for over 15 years—no small feat in the fast-changing marketing world.During the chat, Darren talks about how Engage Web keeps its edge by focusing on constant learning and helping their clients become real authorities in their industries. He explains why just having SEO rankings isn't enough—it's about creating quality content that really connects with what people are looking for, and he shares how his agency uses this approach to help clients thrive.Eitan and Darren also touch on some common challenges businesses face with SEO and why shortcuts don't work in the long run. Darren gives real-life examples of companies that tried to take shortcuts and what happened when Google's updates caught up with them. They also cover the importance of empowering a team to love the industry they're in, as well as Darren's approach to bringing a brand's content to life in a way that sets them apart from the competition.Whether you're new to SEO or have been at it for a while, there's a lot of practical advice in this episode to help you better understand how to build a strong online presence and get results that actually matter.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Darren Jamieson, co-founder of Engage WebLinkedIn: https://www.linkedin.com/in/darrenjamieson/ Engage Web: https://www.engageweb.co.uk/

Welcome to another episode of Mastering eCommerce Marketing, hosted by Eitan Koter. In this episode, Eitan chats with Jacob Shipley, who is the Head of Social Media at Benzinga. Jacob's got some serious experience when it comes to growing social media audiences, and he's been helping Benzinga reach new heights. If you want to learn how to build a real community online and gain more followers, Jacob's definitely someone to listen to.During their conversation, Eitan and Jacob talk about what it takes to create engaging content that really connects with an audience. Jacob shares how he's grown Benzinga's followers from around 80,000 to over 220,000, including some of the things that worked—and some that didn't. They also discuss the importance of focusing on the right platforms, understanding what your audience is looking for, and making sure your content fits the space.Jacob touches on why understanding the audience's mindset is key and how companies should think about their content from the bottom up, not just repurpose what's available. They talk about social media being a long game, one that takes consistency and adaptability, and why community engagement is still a superpower—even with all the AI tools around. There's also plenty of advice here on how to navigate trends, stay ahead, and really make social content work for your business.So, if you're interested in growing your social presence or figuring out what makes an audience stick around, stay tuned—you won't want to miss what Jacob has to say.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Jacob Shipley, Head of Social Media at BenzingaLinkedIn: https://www.linkedin.com/in/jacobshipley/ Benzinga: https://www.benzinga.com/ Watch the full Youtube video here:https://youtu.be/RwsTvHouRWU?si=7vd6ocyNpUP1halgTakeaways:Organic social media is a long-term...

Hey there, welcome to another episode of Mastering E-commerce Marketing. Today, Eitan Koter is joined by Matt Hodlofski, a partner at e6 Marketing. Matt has years of experience working with QVC and HSN, some of the largest live shopping platforms in the world. He started his journey as a producer at QVC and worked his way up, now partnering with brands to help them succeed in the live shopping space.In this chat, Matt shares what makes live shopping so engaging, especially for the audiences at QVC and HSN. He talks about how storytelling plays a huge role in connecting with customers, the strategies that go into crafting successful live presentations, and why focusing on a few key points is more effective than overwhelming viewers with too much detail.Matt also gives us a peek behind the scenes of how things work at QVC and HSN—how they build those shows that keep viewers tuning in and, ultimately, buying. He explains the difference between the traditional TV shopping approach and the new wave of live shopping we see today on platforms like TikTok, emphasizing why authenticity is so important for engaging a younger audience.If you're curious about what it takes to make products stand out in a crowded market through live video, or you want to hear about how these established networks are adapting to new trends, you're in for a great episode. Stick around as Eitan and Matt explore the world of video commerce and share what's working right now for brands looking to make an impact.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Matt Hodlofski, Partner at e6 MarketingLinkedIn: https://www.linkedin.com/in/matt-hodlofski-98194614/ e6 Marketing:

Hey there, welcome back to another episode of Mastering eCommerce Marketing with your host, Eitan Koter. Today, Eitan sits down with Oyéta Kokoroko, the founder and CEO of Okoko Cosmetiques, an award-winning beauty brand based in Canada that specializes in natural skincare products designed to solve everyday skincare concerns.Oyéta shares her journey, from starting Okoko Cosmetiques back in 2016 out of her passion for finding effective skincare solutions, to growing it into the successful brand it is today. She talks about the early challenges she faced, like figuring out how to position herself in the beauty market, connecting with her first customers, and getting noticed in an industry dominated by bigger players. She also discusses how innovation, customer connection, and the right mentors made all the difference in building her brand.Throughout the conversation, Oyéta opens up about her marketing strategies, including the importance of organic content, building relationships with influencers, and making her products stand out with unique formulations. She also touches on the role of mentorship, why packaging matters, and her efforts to help other founders with product innovation and brand development.If you're curious about the challenges and successes of running a beauty brand, or just interested in hearing how passion can drive a business to thrive, you're in for a treat. Stick around as Eitan and Oyéta chat about what it takes to build and grow a beauty brand that stands out.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Oyéta Kokoroko, Founder & CEO at OKOKO Cosmétiques Inc.LinkedIn: https://www.linkedin.com/in/oyéta-kokoroko-9b52b6160/OKOKO Cosmétiques Inc.: www.okokocosmetiques.comLinkedIn OKOKO Cosmétiques Inc.: https://www.instagram.com/okokocosmetiquesOKOKO Mentoring:

In this episode of Mastering eCommerce Marketing, host Eitan Koter welcomes Nikita Vakhrushev, the Founder/CEO of ASPEKT, a digital agency specializing in email marketing for DTC brands. Nikita brings a wealth of experience in helping brands build stronger connections with their customers through targeted email and SMS campaigns.Eitan and Nikita get into some essential topics around email marketing today, covering how to get emails delivered, keep audiences engaged, and make email a dependable revenue driver. Nikita shares his approach to deliverability, walking through what it takes to get emails into inboxes — from SPF records and DMARC setup to domain warmups. They also talk about the challenge of keeping email lists active year-round to make sure brands are top of mind when key shopping times like Black Friday roll around.Nikita also explains his approach to finding the right balance between promotional and value-driven content in email campaigns, plus the importance of A/B testing to see what resonates with audiences. He shares how SMS can complement email marketing, especially for products with lower price points where a quick, simple message drives conversions.For brands looking to grow their email list, Nikita suggests a mix of strategies, from website pop-ups to lead generation through social channels. Finally, Nikita talks about how AI tools like ChatGPT help his team generate fresh ideas and create content that engages customers effectively.Whether you're a seasoned marketer or just looking to get more out of email, Nikita's practical approach to email and SMS offers some solid takeaways for today's fast-paced eCommerce world.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Nikita Vakhrushev, the Founder/CEO of ASPEKTLinkedIn:

In this episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Roee Peled, the Co-founder and CRO of Hoox, a financial tech company making waves in how credit card issuers engage and activate cardholders. Based in Miami, Roee brings years of experience in the fintech space, and today he's sharing Hoox's fresh approach to tackling the competition for top-of-wallet status among credit cards.During their chat, Eitan and Roee explore how Hoox has developed a system for credit card companies to prompt users with targeted offers right at the checkout, boosting engagement without relying on traditional methods like emails or street ads. Roee explains how Hoox leverages zero-knowledge technology to make real-time matches between consumers and their bank offers—without accessing any personal data. This solution provides a smoother shopping experience for users while delivering measurable results for card issuers and banks.Roee also shares what Hoox learned from taking a more agile approach to sales, transitioning from direct merchant outreach to building strategic partnerships with payment gateways and platforms like MasterCard. By focusing on making smart connections in the payment ecosystem, Hoox is scaling faster and improving activation rates—often by up to 25% compared to the usual methods.Eitan wraps up the conversation with a look into the future of customer activation, and Roee talks about how Hoox plans to stay ahead by offering low-friction solutions that fit naturally into the consumer's shopping experience. This episode offers a closer look at what's possible in fintech with a little creativity and strategic thinking.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/ LinkedIn Vimmi: https://il.linkedin.com/company/vimmi YouTube: https://www.youtube.com/@VimmiCommunications Guest: Roee Peled, the Co-founder and CRO of Hoox LinkedIn: https://www.linkedin.com/in/roeepeled/

Welcome back to another episode of Mastering eCommerce Marketing with your host, Eitan Koter. Today, Eitan sits down with Dani Mechlowitz, the Founder & Managing Director at Delta Fulfillment, a UK-based company that specializes in eCommerce fulfillment. Dani's been leading Delta Fulfillment for the past seven years, and he shares a lot of interesting experiences from his journey of growing the business from a small operation into a trusted partner for brands across multiple sectors.In this episode, Dani talks about what it takes to run a successful 3PL (third-party logistics) company, the importance of building strong relationships with brands, and the challenges that come with handling eCommerce fulfillment and omnichannel operations. He also highlights the need for flexibility in a business like his, where they manage both direct-to-consumer orders and large B2B shipments.One of the key takeaways from this conversation is how Delta Fulfillment is embracing new trends like subscription services and omnichannel strategies to stay competitive. Dani also touches on how they're helping brands with TikTok integration, offering behind-the-scenes content and even live sessions from their warehouse to connect with customers in fresh ways.Whether you're interested in logistics, eCommerce growth, or finding the right fulfillment partner, Dani's experiences offer some real lessons for anyone navigating the fast-paced world of eCommerce. Let's get into it!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Dani Mechlowitz, Founder & Managing Director at Delta Fulfillment LinkedIn: https://www.linkedin.com/in/danimechlowitz/Delta Fulfilment: https://deltafulfilment.co.uk/Watch the full Youtube video here:https://youtu.be/r1bi-22kMx0Takeaways:Partnerships are crucial in the fulfillment industry, as brands rely on fulfillment centers to pick, pack, and ship their products accurately and on time.Key metrics for fulfillment include on-time dispatch and order accuracy, which are essential for providing high-quality service to customers.Technology and software tools, such as WMS and integrations with shopping channels, play a vital role in streamlining the fulfillment process and providing transparency to customers.Sustainability is a growing focus in the industry, with brands seeking to reduce plastic usage and make their supply chains more environmentally friendly.Cross-border e-commerce can be effectively managed from a single warehouse, as long as core details are captured correctly and the right carriers and processes are in...

On today's episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Yoni Kosminski, the Co-Founder and CEO of MultiplyMii and Escala. Yoni has built a career helping businesses scale by optimizing their teams and processes. MultiplyMii focuses on executive recruitment, helping companies find top remote talent from the Philippines, while Escala is all about improving operational efficiency, helping businesses streamline and document their processes.In this conversation, Yoni shares how he grew his companies by providing US-based brands access to high-performing Filipino teams. He talks about the importance of having the right mix between in-house and remote talent, and why it's crucial to balance strategy and execution. Yoni also touches on lessons learned from growing teams too fast, and how refining focus and setting clear expectations can prevent business inefficiencies.Listeners will also hear about the challenges companies face when scaling remote teams and how MultiplyMii addresses those by offering tailored recruitment and onboarding solutions. Yoni shares advice on how to avoid common pitfalls, improve onboarding, and ensure that remote hires are integrated into the team effectively.It's a conversation packed with practical knowledge about remote team management, the benefits of outsourcing, and strategies for business growth. Let's get into it!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Yoni Kozminski, Co-Founder and CEO MultiplyMii and Escala LinkedIn: https://www.linkedin.com/in/yonkoz/MultiplyMii: https://www.multiplymii.com/Escala: https://www.weareescala.com/Watch the full Youtube video here:https://youtu.be/I3XwIK_X_c4Takeaways:Building high-performing remote teams is crucial for e-commerce businesses.Strategic minds and clear onboarding processes are essential when scaling remote teams.The challenges of scaling remote teams include planning, recruitment, and onboarding.Bootstrapping requires focus, picking the right battles, and building a profitable business.Achieving work-life balance is important for personal well-being and success in business.Chapters:00:00 Introduction and Background01:41 Inspiration for Launching MultiplyMii and Escala04:01 The Ideal Setup for Hiring and Outsourcing08:41 Challenges and Solutions for Scaling Remote Teams14:44 The Onboarding Process and Engagement Models21:16 Operational Transformation with Scala Management Consulting25:30 Tips for Bootstrapping

Welcome to another episode of Mastering eCommerce Marketing with your host, Eitan Koter. Today, Eitan is sitting down with John Roman, the CEO of BattlBox, a subscription-based brand known for its outdoor adventure gear. John shares the story of how BattlBox started in 2015 and how the brand stands out with a focus on content and community, making it more than just a typical direct-to-consumer business.In this episode, John talks about how their commitment to creating valuable content and building a strong community has been the backbone of their success. He explains how BattlBox leaned into organic content to fuel their growth, including a Netflix original series and a massive presence on social media. You'll also hear about the challenges they faced during and after COVID, including a dip after being acquired and how they managed to bounce back stronger than before by going back to their roots.John shares some great tips on how content creation and community engagement can really push a brand forward, even if the results don't come overnight. He also touches on BattlBox's subscription model, the role of influencers, and why they continue to focus on building relationships with their customers through different touchpoints, including a mobile app.It's a great conversation full of useful takeaways for anyone looking to build their brand, engage their audience, and create a strong community. Stay tuned!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: John Roman, CEO at BattlBox and Co-Host of ASOM LinkedIn: https://www.linkedin.com/in/john-roman/BattlBox: https://global.battlbox.com/?redirectFrom=usa-store

Welcome to another episode of Mastering eCommerce Marketing with our host, Eitan Koter. In today's episode, Eitan sits down with Christopher Baird, who plays a key role in the global eCommerce team at Puma. Christopher has a wealth of experience managing eCommerce operations in various regions, including South Africa, where he successfully launched Puma's digital commerce platform just before the pandemic.In this episode, Christopher talks about the unexpected growth Puma saw when they launched their South Africa eCommerce site and how they quickly adapted to the challenges of balancing supply chains, forecasting, and managing customer demand during such an uncertain time. He also shares his thoughts on how Puma has been using data analytics and AI to get a better understanding of their customers, optimize their operations, and improve profitability.Christopher explains how Puma has embraced omni-channel strategies and worked closely with brick-and-mortar partners, online marketplaces, and third-party platforms to grow their business. He also touches on the importance of product inventory management and how the company is staying agile in a fast-changing retail environment.If you're interested in how data, customer experience, and smart business decisions come together to grow an eCommerce operation, this episode is a great listen. So, sit back and enjoy this conversation between Eitan and Christopher Baird.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Christopher Baird, Head of Ecommerce South Africa at PUMA Group LinkedIn: https://www.linkedin.com/in/christopher-john-baird/PUMA Group: https://about.puma.com/enWatch the full Youtube video here:https://youtu.be/JwMOT2M64ssTakeaways:Agility

Welcome to this episode of Mastering eCommerce Marketing, hosted by Eitan Koter. Today, Eitan chats with Justus Klover-Schlotfeld, Chief Executive Officer of NEX, a global SaaS platform headquartered in London. NEX connects technology providers, industry experts, and retailers to simplify cross-border logistics and eCommerce operations.In this episode, Justus shares the vision behind NEX and how it grew from identifying a gap in cross-border supply chain logistics. He explains how NEX brings together the best technology providers to create a more seamless, efficient eCommerce ecosystem. Eitan and Justus discuss key challenges and opportunities in global eCommerce today, including the impact of direct fulfillment from China, the role of AI in logistics, and how data-driven decisions can improve efficiency.They also explore how NEX helps retailers expand globally through its network, offering solutions that simplify customs processes, improve supply chain management, and give retailers more control over their operations.Later, Justus offers some practical advice for eCommerce businesses looking to scale internationally and shares a bit about how he balances his busy work schedule with family life and sports. If you're looking for strategies to optimize your eCommerce supply chain or are curious about how technology is transforming cross-border logistics, this episode is packed with valuable takeaways.Let's jump into the conversation with Eitan and Justus.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Justus Klüver - Schlotfeldt, Chief Executive Officer at NeX eCommerce LinkedIn: https://www.linkedin.com/in/justus-kl%C3%BCver-schlotfeldt-265a5380/NeX eCommerce: https://nex-network.com/Watch the full Youtube video here:https://youtu.be/PaO9AZk4GCwTakeaways:NEX is a global acting ecosystem for cross-border e-commerce, connecting technology providers, logistics companies, and...

Welcome to another episode of Mastering eCommerce Marketing with your host, Eitan Koter. Today, Eitan is chatting with Eagan Heath, who runs Asymmetric Marketing, a digital marketing agency that helps businesses with everything from PPC, SEO, and landing pages to web design and analytics.In this episode, Eitan and Eagan cover a lot of ground. Eagan shares how the constantly changing marketing space keeps things interesting, and why businesses need to be ready to adapt to new channels as they pop up. They discuss how platforms like Google and Meta are becoming more competitive, making it harder for businesses to get noticed through traditional methods like SEO and paid search. Eagan also touches on the importance of getting back to the basics—knowing your audience, understanding their needs, and creating content that speaks directly to them.They also explore how newer approaches like influencer marketing and TikTok can offer fresh opportunities, and why it's crucial to balance marketing efforts across different stages of the funnel. Whether you're working on email, SEO, or paid ads, this episode has some great takeaways on how to stay focused in a crowded digital space.Stay tuned for some valuable strategies and a down-to-earth conversation on what really works in digital marketing today.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Eagan Heath, Digital Marketing Agency Partner at Asymmetric Marketing LLC LinkedIn: https://www.linkedin.com/in/eagan-heath/Asymmetric Marketing LLC: https://asymmetric.pro/Asymmetric Marketing LLC LinkedIn: https://www.linkedin.com/company/asymmetricmarketingGetFoundMadison: https://getfoundmadison.com/Watch the full Youtube video here:https://youtu.be/MmSYdHthSrQ

In today's episode of Mastering eCommerce Marketing, host Eitan Koter welcomes Nicholas Hernandez, the Director of E-commerce at Felina, a well-established brand in women's intimates and basics. Felina has been around for over 40 years, and Nicholas shares how the company has recently shifted from being primarily wholesale to expanding into the direct-to-consumer space.During the episode, Nicholas talks about his approach to managing the entire customer journey — from top-of-funnel activities like organic and paid marketing, to customer retention strategies at the bottom of the funnel. He also discusses how Felina is expanding its product line into athleisure and loungewear, offering a new way to engage both their loyal and new customers.A key takeaway from the episode is how Nicholas and his team are navigating the challenges of transitioning a legacy brand to the digital space while staying agile. He shares some practical strategies for balancing wholesale and e-commerce, and the importance of understanding your customer, whether online or in-store. There's also an interesting look at how Nicholas applies his startup experience to keep the team lean, adaptive, and focused on testing new ideas.It's a conversation packed with real-world strategies and thoughtful approaches to scaling e-commerce. So, let's get into it with Nicholas Hernandez.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Nicholas Hernandez, Director of Ecommerce at Felina LinkedIn: https://www.linkedin.com/in/nicholasfhernandez/Felina: https://www.felina.com/Watch the full Youtube video here:https://youtu.be/eqRWeGd9vi4Takeaways:Nicolas Hernandez manages the entire customer funnel at Felina, from top-of-funnel marketing to bottom-of-funnel retention efforts.Felina, a company with a 35-year history in wholesale, has recently transitioned to...

In this episode of Mastering eCommerce Marketing, host Eitan Koter welcomes Breanna Greenberg, the VP of Marketing at Stratia Skincare. Breanna has been in the beauty industry for over a decade, working with both big brands and startups, and she shares her journey from starting as one of the first social media managers to leading marketing at a fast-growing skincare company.Throughout the episode, Eitan and Breanna talk about the changing world of digital marketing, especially in the beauty and skincare space. Breanna explains how Stratia Skincare focuses on educating customers about their skin and staying transparent with their product formulations, instead of just following trends. She also highlights how video content, especially on platforms like TikTok, plays a big role in building customer trust and engagement.One of the key takeaways is how Breanna's team at Stratia uses employee-driven content and live TikTok events to connect with their audience in a real and authentic way. Breanna also shares how testing new digital tools and platforms early on has helped them stay ahead in a rapidly changing market.The conversation touches on the balance between new customer acquisition and retention, and how Breanna views marketing as ultimately about driving sales. Plus, listeners will get a peek into her work-life balance and some of the unique hobbies she enjoys outside of work. It's a laid-back, insightful chat with a lot of useful lessons for anyone in marketing or eCommerce.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Breanna Greenberg, Head of Marketing, Social Media and E-commerce for Stratia SkincareLinkedIn: https://www.linkedin.com/in/breannagreenberg/Stratia Skincare: https://www.linkedin.com/company/stratia-skincare/Watch the full Youtube video here:https://www.youtube.com/watch?v=AQrrTgHryKwTakeaways:Video is incredibly...

Welcome back to Mastering eCommerce Marketing! Today, our host Eitan Koter is chatting with Adele Nasr, founder of Adele Consulting Group and partner at Synergy Pickleball. Adele has over 20 years of experience in marketing, starting on the agency side and later moving into brand-side marketing, helping big names like 3-Day Blinds, Home Franchise Concepts, and Aventon grow.In this episode, Adele shares how she's helped brands navigate the fast-paced world of digital marketing, emphasizing the importance of truly listening to customers. She talks about building customer-focused organizations, simplifying messaging, and using zero-party data to really understand what your customers need. Adele also touches on the importance of balancing owned and earned media for long-term success.We also get into her latest venture, Synergy Pickleball, where she's doing something unique—offering subscription programs to make it easier for pickleball enthusiasts to get the gear they need. Adele's passion for both marketing and the brands she works with shines through, and there's a lot to learn here about the value of putting customers at the heart of everything you do.So, if you're looking to understand how to grow your brand in today's competitive environment or you just love pickleball, this episode has plenty to offer. Let's jump right in with Eitan and Adele Nasr!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Adele Nasr, founder of Adele Consulting Group and partner at Synergy PickleballLinkedIn: https://www.linkedin.com/in/adelenasr Synergy Pickleball: synergypickleball.comAdele's consulting email: adeleconsulting.com Adele's consulting page: https://brand.page/adeleconsultingWatch the full Youtube video here:https://youtu.be/O6SCGQqSGTYTakeaways:Transparency and authenticity are key in brand communication to build trust with customers.Understanding the customer's perspective and simplifying messaging can improve the connection with the audience.Zero party data, competitor research, and user-generated content are valuable sources of information for marketing strategies.Owned media, such as quality content and helpful resources, should be prioritized alongside paid media.Earned media, including social media presence and user reviews, plays a crucial role in building trust and credibility.Adele's new venture, Synergy...

Welcome to another episode of Mastering E-commerce Marketing! Today, our host Eitan Koter is excited to introduce our guest, Jennifer Sutton, the founder of Bright Marketing. With over 30 years' experience in the agency world, Jennifer has worked with some of the biggest brands out there. She brings a unique perspective on how to effectively connect branding, marketing, and advertising in today's fast-paced digital environment.In this episode, we explore Jennifer's journey from working with large agencies to launching her own firm, focusing on a more holistic approach to helping businesses thrive. We'll touch on the significant shifts in the marketing landscape due to technology, and how agencies can still provide that crucial human touch, especially in creative processes.Jennifer shares her thoughts on the importance of understanding your brand's message and positioning before jumping into tactics. We discuss the role of data in making smarter marketing decisions and the need for businesses to recognize their strengths and not just follow competitors blindly.We'll also chat about work-life balance and how Jennifer manages to stay grounded while juggling her responsibilities as a founder and a mom.So, if you're looking to refine your marketing strategy or simply want to gain some wisdom from Jennifer's extensive experience, stay tuned! There's a lot to learn, and I'm sure you'll find this conversation as engaging as I did.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Jennifer Sutton, Founder & CEO of Bright MarketingLinkedIn: https://www.linkedin.com/in/jenniferjsutton/Takeaways:The agency industry has evolved over the years, with technology playing a significant role in improving efficiency in media planning and buying.Marketing strategies should be intentional and tailored to the brand's unique strengths and target audience, rather than blindly following competitors.Storytelling is a crucial aspect of branding, and brands can learn from the art of filmmaking in conveying their message effectively.Platforms like TikTok have changed the marketing landscape, requiring brands to create authentic and attention-grabbing content in shorter formats.Understanding where your audience is and focusing your marketing efforts on those platforms is essential for success.A well-planned marketing strategy, informed by data and analytics, can lead to better results and ROI. Understanding branding, marketing, and advertising is crucial for effectively reaching and engaging target audiences.Defining the why, what, and how of a business helps in developing a clear messaging and positioning strategy.Monitoring and analyzing data is essential to ensure marketing efforts are generating the desired results.Work-life balance is important, and self-care and community support play a vital role in maintaining overall well-being.Chapters:00:00 Introduction and Energy in the Business01:24 Evolution of the Agency Industry03:49 Technology's Impact on...

Welcome to another episode of Mastering E-commerce Marketing! Today, our host Eitan Koter interview Luis Torres. Luis is currently leading the operational side of e-commerce at Specialized, a company renowned for its high-quality bicycles and components. He's based in the Netherlands but started his professional journey in Mexico, where he played a key role in launching e-commerce for Specialized across Latin America.In our conversation, we'll explore how Luis transitioned from working in manufacturing to the cycling industry, the challenges he faced while launching e-commerce operations, and how the pandemic reshaped their logistics and delivery strategies. He'll share some of the innovative approaches he has implemented to enhance customer experience, including various payment options and assembly processes for their bikes.We'll also touch on the competitive landscape of the cycling industry post-pandemic, how to navigate price wars, and the potential for future loyalty programs to keep customers engaged. Plus, Luis will share a fun personal story about his adventurous past in extreme sports and how that led him to a more relaxed approach with cycling today.So, grab your headphones and join us for a great conversation about the intersection of passion, innovation, and business in the cycling world!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Luis Torres, EMEA- Digital Commerce Operations Manager, Specialized Bicycles ComponentsLinkedIn: https://www.linkedin.com/in/tmgerardo/Watch the full Youtube video here:https://youtu.be/v0MllNYt1oUTakeaways:Specialized launched e-commerce in multiple regions, starting with the US, and expanded to other markets like Mexico.The operational side of e-commerce involves setting up digital infrastructure, managing warehouses and logistics, and building relationships with stores.Specialized offers two delivery methods: ship to home and pickup in store. The bikes are pre-assembled and require minimal assembly by the customer.The bike industry is highly competitive, with price wars and a focus on customer satisfaction.Luis Torres has had over 12 bone fractures from participating in extreme sports, but now enjoys a more relaxed approach to cycling and plays golf.Chapters:00:00 Introduction and Background13:49 The Launch of E-commerce at Specialized19:15 Managing the Operational Side of E-commerce25:29 Payment Solutions and Delivery Processes30:28 Market Competition in the Bike Industry33:00 From Extreme Sports to Golf: Luis Torres' Journey

Welcome to another episode of Mastering eCommerce Marketing! Today, our host Eitan Koter is joined by Parag Mamnani, the founder and CEO of Webgility. Webgility is a leading platform helping e-commerce businesses streamline their operations, especially in accounting and inventory management.In this episode, Parag talks about how the focus for businesses has shifted from rapid revenue growth to sustainable profitability. He shares insights into the challenges smaller brands face in a world where big players, like Shopify and major marketplaces, are dominating the space. We also dive into how AI is playing a role in optimizing operations beyond just content creation and marketing, with a focus on improving efficiency and reducing costs.If you're an e-commerce brand navigating today's landscape, you'll find real, straightforward tips on how to optimize your business, manage costs, and grow smartly in a competitive market. Enjoy the conversation!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Parag Mamnani, the founder and CEO of Webgility.LinkedIn: https://www.linkedin.com/in/paragmamnani/Webgility: http://www.webgility.com/Watch the full Youtube video here:https://youtu.be/NHuA47Ihf9kTakeaways:There has been a shift in the e-commerce industry from focusing solely on revenue growth to prioritizing profitability.Small businesses face challenges in competing with large marketplaces and need to be thoughtful about their channels and customer acquisition strategies.The order management system (OMS) industry is evolving with the rise of platforms like Shopify and the addition of more capabilities.AI has the potential to optimize business operations and finance by leveraging data and providing predictive insights.Webgility offers free onboarding and support to help businesses streamline their accounting operations.Maintaining a work-life balance is important for business owners.Chapters:00:00 The Shift from Revenue Growth to Profitability in E-commerce02:34 The Evolution of the Order Management System (OMS) Industry05:48 Challenges Faced by Small Businesses in the E-commerce Industry08:19 The Importance of Data and Predictive Insights in AI10:56 The Role of AI in Business Operations and Finance15:19 The Onboarding Process and Support Provided by Webgility20:37 The Significance of Work-Life Balance for Business Owners

https://youtu.be/miVxSquhoBEIn today's episode, our host Eitan Koter sit down with Greg Rollett, Head of Growth at The Grommet, a platform that helps emerging brands get their products in front of millions of shoppers. Greg has an incredibly unique background, starting off as a musician, touring the U.S., and later transitioning into media, producing videos, hosting TV shows, and even winning Emmy awards.His journey took a turn toward e-commerce, where he's now passionate about helping brands launch successfully and build real connections with their customers.During our conversation, Greg shares how his experience in video production has played a big role in building trust and driving sales for brands. We dive into the power of video as a tool for relationship building, how to overcome the fear of being on camera, and why consistency is key. He also talks about the importance of building in public, why trust is everything in e-commerce, and how The Grommet gives new brands a unique opportunity to get discovered by the right customers.If you're into product discovery, e-commerce, or just want to learn how to better connect with your audience, this episode is packed with useful advice.Let's get started!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Greg Rollett, Head of Growth at The GrommetLinkedIn: https://www.linkedin.com/in/gregrollett/The Grommet: https://thegrommet.com/Takeaways:Building personal connections with customers is crucial in the early stages of any business.Video is a powerful tool for storytelling and creating trust.Consistency and authenticity are key to successful content creation.Live video and Q&A sessions help engage the audience and generate content ideas.Capturing ideas and using AI can help generate content ideas.The bottom line of investing in video content is to build an email list, drive engagement, and increase sales.Leaders should overcome their fear of being in front of the camera and create their own content. Play to your strengths in content creation and find the medium that works best for you.Video is a powerful tool for brand awareness, but other platforms like Twitter, LinkedIn, and Instagram can also be effective depending on your strengths.Create products that solve real problems and serve a passionate community.Grommet is a product discovery platform that helps new and emerging brands gain traction and visibility.Building in public, partnering with marketplaces, and optimizing offers are effective strategies for brand growth and sales.Chapters:00:00 Introduction and Greg's Background02:51 The Power of Video Production in E-commerce06:29 Creating Personal Connections and Trust08:41 Consistency and Authenticity in Content Creation10:27 Generating Content Ideas with AI and Capturing Ideas15:09 The Bottom Line: Building an Email List and Increasing Sales17:26 Overcoming the Fear of Being in Front of

Thanks for tuning in to another great conversation on the eCom Pulse podcast. Our host Eitan Koter is joined by Enrico Fantaguzzi, a seasoned e-commerce expert with over two decades of experience working with some of the biggest names in luxury fashion, including Gucci and TOD's. Enrico's journey has taken him from the early days of digital transformation in the fashion industry to becoming a leader in managing complex e-commerce operations.In this episode, we talk about how the fashion industry is adapting to current trends like sustainability, and Enrico shares his thoughts on what really drives profitability in e-commerce today. We also explore the balance between the front-end experience and back-end efficiencies that are key to staying competitive, especially in the face of giants like Amazon. Enrico also gives us a peek into his Digital Fashion Academy, where he's helping companies improve their e-commerce strategies with hands-on training.Whether you're launching your first online store or expanding an established brand, you'll find some solid tips in this discussion—without any unnecessary complexity. Let's jump in.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/ecom-pulse-podcast/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Enrico Fantaguzzi, Co-Founder, Digital Fashion AcademyLinkedIn: https://www.linkedin.com/in/enricofantaguzzi/Digital Fashion Academy: https://www.digitalfashionacademy.com/Takeaways:Sustainability is a growing concern in the fashion industry, and companies need to invest in sustainable practices to maintain a competitive advantage.E-commerce profitability requires a focus on optimizing costs, managing revenue streams, and prioritizing projects based on return on investment.Data analysis is crucial for understanding customer behavior, identifying areas for improvement, and making informed business decisions.Project management techniques, such as involving key stakeholders and estimating effort and return on investment, can help prioritize and execute e-commerce initiatives.Enrico's Digital Fashion Academy offers online courses to help companies navigate the complexities of e-commerce and digital strategy.Chapters:00:00 Introduction and Discussion on the Heat in Italy04:25 Trends and Challenges in the Fashion Industry08:41 Roadmap for E-commerce Profitability13:28 The Role of Data Analysis in E-commerce19:16 Choosing the Right Channels for E-commerce Growth25:46 The Importance of Data Analysis in E-commerce31:29 Introducing the Digital Fashion Academy

In today's episode, our host, Eitan Koter is joined by Bob Burg, a well-known author and speaker, best known for his bestselling book The Go-Giver. Bob's background started in broadcasting before he found his calling in sales, where he's spent decades helping people rethink how they approach business relationships. We had a great chat about what sales really means, focusing on how it's more about serving others than pushing a product.We dive into topics like how building genuine connections can make or break your success, and Bob breaks down his well-known "Go-Giver" methodology that's helped countless businesses thrive. You'll hear about the importance of asking the right questions, listening carefully, and understanding your customer's needs. He also touches on how this approach isn't just for face-to-face interactions but applies to digital experiences and e-commerce too.If you're running a business, trying to improve your sales process, or just want to rethink how you're building relationships, you'll find this conversation helpful. Bob's approach to focusing on providing value and creating long-term relationships is a mindset shift that could change how you see success in business. Let's get started!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/ecom-pulse-podcast/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Bob Burg, Burg Communications, Inc.LinkedIn: https://www.linkedin.com/in/bobburg/The Sales Hive: https://saleswiselive.com/Burg's daily impact: https://burg.com/daily-impact/Takeaways:Sales is about discovering what the other person needs, wants, or desires and helping them to get it.The key to successful selling is focusing on the other person's needs and providing value.The five laws of stratospheric success are the laws of value, compensation, influence, authenticity, and receptivity.Discovery is a crucial part of the sales process to understand the customer's perspective and tailor the benefits of the product or service to their needs.Shifting the focus from getting to giving and consistently providing immense value to others is a powerful approach in business.Chapters:00:00 Introduction and Background04:09 Transforming to an Other-Focused Approach06:15 The Importance of Discovery in Sales09:34 The Five Laws of Stratospheric Success13:23 Implementing the Methodology in Direct-to-Consumer Scenarios15:09 The Go-Giver Book and Methodology19:51 Connecting Values and Customer Pains25:22 The Go-Giver Success Alliance

In this episode, our host Eitan Koter chats with Jordan West, the founder of upGrowth Commerce, an E-Commerce investor and the host of the "Secrets to Scaling Your E-Commerce Brand" podcast.As a fellow mountain biker, the conversation kicks off with some fun as Jordan recounts a recent mountain biking adventure in Cumberland, a mountain biking hotspot he recently explored. But the focus quickly shifts to the big issues shaping e-commerce today.Jordan shares why upGrowth Commerce is laser-focused on social commerce, including platforms like TikTok Shop, and how these are becoming essential for brands looking to connect with customers in more authentic, engaging ways. He talks about the importance of founder-led growth and why authentic connections can be a real game-changer in a market that's getting more competitive by the day.We also get into why some big brands are dragging their feet on social commerce, while smaller, more nimble players are jumping in and seeing huge benefits. Jordan explains how upGrowth Commerce helps brands navigate this new terrain, using tools and strategies to maximize the "halo effect"—where success in one channel boosts performance across others.From exploring effective marketing strategies to the future of social commerce, this episode offers plenty of real-world insights and straightforward advice. If you're looking to stay ahead in the world of e-commerce, you'll find plenty to think about in this conversation.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/ecom-pulse-podcast/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Jordan West, the founder of upGrowth Commerce.LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/upGrowth Commerce: http://www.upgrowthcommerce.com/Watch the full Youtube video here:https://youtu.be/TKpxpuZkPjUTakeaways:Podcasting is a powerful tool for building influence and connecting with others.Authenticity and human connection are key in the age of AI.Social commerce, particularly TikTok Shop, is a growing channel that can drive growth and influence.Building a strong management structure is important for brand growth and potential acquisition.The e-commerce industry is facing challenges and opportunities, including brand valuation and the future of marketing.Chapters:00:00 Introduction and Mountain Biking Stories02:10 The Power of Podcasting and Building Influence05:42 Authenticity and Human Connection in the Age of AI09:07 The Rise of Social Commerce and TikTok Shop13:17 Building a Strong Management Structure for Brand Growth17:26 Challenges and Opportunities in the E-commerce Industry23:12 Differentiation and Founder-led Growth27:59 Brand Valuation and the M&A Industry33:15 The Future of E-commerce and Emerging Trends

In today's episode, our host Eitan Koter interview Dani Cohen, Head of E-commerce at WelleCo, a global wellness brand founded by supermodel Elle Macpherson. Dani is based in Sydney, Australia, where she leads the brand's e-commerce strategy and digital marketing efforts.During our conversation, Dani shares what it's like to work at WelleCo, known for its green powders and a new hot chocolate blend that's gaining popularity. We discuss how WelleCo manages its operations across multiple global markets, from navigating regional differences in consumer behavior to handling the challenges of cross-border shipping and localization.Dani also talks about how WelleCo effectively uses email marketing to retain customers and the power of influencer collaborations and content marketing in driving brand awareness. She offers insights into navigating the ever-changing landscape of social media advertising, especially with Facebook's shifting algorithms and TikTok's growing but untapped potential for reaching diverse audiences.We explore Dani's personal project, Supper Supply, an innovative olive oil brand that has taken a fresh approach to product design and sustainability. She shares how they identified a unique market need and brought their vision to life, including the challenges and lessons learned along the way.This episode is packed with Dani's firsthand experiences and innovative approaches to e-commerce. Let's start and learn how WelleCo stays ahead in a competitive industry!Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/ecom-pulse-podcast/Talk to us on Social:LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/LinkedIn Vimmi: https://il.linkedin.com/company/vimmiYouTube: https://www.youtube.com/@VimmiCommunicationsGuest: Dani Cohen, Head of E-commerce at WelleCoLinkedIn: https://www.linkedin.com/in/daniella-cohen-70584895/Welleco: http://www.welleco.com/Takeaways:E-commerce is an ever-evolving industry with new technologies and strategies constantly emerging.Email marketing is a powerful tool for customer retention and engagement.Influencer marketing can be effective when done properly, with a focus on finding the right influencers and creating compelling content.Facebook ads can still be effective, especially when paired with the right creative.Launching a new product requires gathering feedback from a close community before scaling up marketing efforts.Understanding customer needs and preferences through surveys and data analysis is crucial for improving the user experience.Managing international operations involves navigating different regulations, shipping logistics, and cultural considerations.The wellness market is highly competitive, and brands need to find unique selling points and effective messaging to stand out.Continuous learning and staying up-to-date with industry trends are essential for success in e-commerce.Chapters:00:00 Introduction and Background03:17 WellCo: A Global Wellness Brand05:37 Email Marketing and Organic Content07:54 Influencer Marketing and TikTok12:09 Facebook Ads and Creative Strategy15:02 Launching a New Product18:59 Managing International...