Podcasts about delaware valley chapter

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Kiersten Cash regarding the May 6th RISKWORLD session that she is co-presenting with Frank Wickersham, a Workers' Comp defense attorney, "Reefer Madness: Still in the Weeds with Medical Marijuana and Workers' Compensation Insurance, Legal, and Regulatory." Kiersten shares the biggest misconception risk professionals have about medical marijuana in Workers' Comp. She discusses the conversation around cannabis and workplace injury. Justin and Kiersten talk about the growing patchwork of state laws on cannabis and what risk managers should be paying close attention to right now. Kiersten explains the concerns about Workers' Comp paying for medical marijuana. She gives a preview of what to expect in her RISKWORLD session. Listen for insights about the problems of marijuana as a treatment option in Workers' Comp.   Key Takeaways: [:01] About RIMS and RIMScast. [:14] Public registration is open for RISKWORLD 2026, which will be held from May 3rd through 6th in Philadelphia. Visit RIMS.org/RISKWORLD to register. [:27] About this episode of RIMScast. Our guest is Kiersten Cash. She is the Senior Manager for Workers' Compensation and General Liability at the Children's Hospital of Philadelphia. She's going to talk to us all about medical marijuana and Workers' Compensation Claims. But first… [:58] RIMS Virtual Workshops. The next RIMS-CRMP Exam Prep Course will be on April 21st and 22nd, and then again on June 9th and 10th. Registration links are in this episode's notes. [1:14] On April 15th, we have a virtual workshop covering "Emerging Risks", led by Joseph Mayo. Register today and strengthen your risk knowledge. RIMS members always enjoy deep discounts on the virtual workshops. [1:29] Webinars. On April 16th, Zurich and World Travel Protection will present "Navigating the New Global Risk Landscape: Lessons for Business Travelers in Unstable Times". Register for webinars at RIMS.org/webinars and through the links in this episode's show notes. [1:47] Folks, for more RIMS content, head over to YouTube and subscribe to @RIMSOfficialChannel. There you will find video podcasts, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. [2:02] Head over to RMMagazine.com for the Q1 Edition of the Azbee-Award-winning publication, RIMS Risk Management Magazine. [2:15] On with the Show! Our guest today is the Senior Manager for Workers' Compensation and General Liability at the Children's Hospital of Philadelphia, Kiersten J. Cash. She's here to discuss what's going on with medical marijuana and Workers' Compensation claims. [2:31] This will serve as a bit of a preview of her session at RISKWORLD on May 6th at 10:15 a.m. in Room 120-BC, "Reefer Madness: Still in the Weeds with Medical Marijuana and Workers' Compensation." [2:43] We will discuss whether cannabis is still an effective treatment for chronic pain due to workplace injury and what could happen if the U.S. Government were to change its schedule from number 1 to number 3. [2:54] We're going to learn about Kiersten's fascinating work and her career. Let's get to it! [3:00] Interview! Kiersten Cash, MBA, welcome to RIMScast! [3:23] Kiersten is with the Children's Hospital of Philadelphia, or CHOP. Kiersten Cash has a session at RISKWORLD, "Reefer Madness." [4:27] Kiersten has been in the world of Workers' Comp for a little over 20 years. She started as an adjuster. She adjusted national market claims and middle market claims for 10 years. Then she went to the broker side. [4:46] She managed the claim program for the broker's largest client at the time, along with 23 other claim programs, covering all lines of insurance. Next, Kiersten worked for Devereux Advanced Behavioral Health, a residential treatment facility. [5:06] Then Kiersten moved to CHOP, where she manages all of Workers' Comp, General Liability, and Auto for the health system. [5:22] Kiersten says Workers' Comp is one of those industries where you kind of fall into it. In the final year of her graduate program, she needed a job. She met someone who worked at Liberty Mutual, who said they were hiring claims adjusters. She took the job. [5:44] Kiersten says she tried to get out of this industry on numerous occasions, but the industry apparently loves her too much. She's glad she stayed because she really likes where she has ultimately landed, CHOP. [6:52] Kiersten is a member of the Delaware Valley Chapter of RIMS, the oldest RIMS chapter. RIMS is 76 years old. The chapter is 75 years old. Chapter President Tom Armstrong was on RIMScast recently, excited about all the cool things the host chapter is doing for RISKWORLD. [7:44] Justin asks what Kiersten feels is the biggest misconception risk professionals have about medical marijuana and Workers' Compensation. She thinks the biggest misconception is that there is a difference between medical marijuana and recreational marijuana. [8:18] Kiersten says, as an employer, we do not want a trace in our employees' system while working, whether prescribed by a doctor or not. Legalizing marijuana for medicinal use does not excuse an employee from being impaired at work. [8:36] Kiersten thinks that, down the pike, this will cause a major conflict as this continues to be a topic of conversation. Kiersten hopes to dispel that misconception in this episode of RIMScast and in her presentation at RISKWORLD. [9:12] Kiersten says she has not had to have this conversation at CHOP from a Workers' Comp perspective, as they have not seen an influx of chronic pain or severe injuries in her tenure. That's good from the employer's perspective, as injuries are under control. [9:38] Kiersten says that when we get into back surgeries, shoulder surgeries, or other major surgeries, she definitely sees this conversation becoming an issue. [9:53] Kiersten says she is very good at interacting with the medical providers involved in her program. If medical marijuana were to become a treatment option, Kiersten would need to sit down with the pain management specialist or physician to talk about it, so it is monitored. [10:29] The goal is not to put an employee on medical marijuana and keep renewing the card so they're just out there, collecting marijuana. There has to be a treatment plan with a target date. [10:53] The goal of Workers' Compensation is always either to get the employee back to work or to their baseline, so they can function in society as a human being. [11:06] Kiersten has not had to deal with prescription opioid claims, thankfully. In her adjuster days, she has seen situations where opioids have been out of control. There were times when she would propose detox programs for employees who were addicted to opioids. [11:32] It would start with something like a back surgery. The employee was still in pain, and instead of addressing the cause of the pain, they would get opioids and end up getting addicted to them to the point that weaning off the opioids was not an option. [11:55] Talking about medicinal marijuana, could marijuana have the same effect? That's one thing we are not sure of right now. [12:25] Justin notes that opioid addiction often leads to huge nuclear verdicts and settlements, some of which are still being litigated. [12:47] Kiersten brings up the socioeconomic factor of the claim. You can't say, this person had back surgery; this is going to be a situation where they're going to be addicted to medical marijuana, or they're going to be addicted to opioids. [13:08] In her 20 years in the industry, Kiersten has seen that the motivation and the socioeconomic status of the employee, and their need to get back to normal, will always play a factor in whether this becomes an issue or is just something they have to do after surgery. [13:48] Kiersten has worked with plenty of employees who have had surgery, used opioids for three to five days, and asked what they can have instead, because they don't like this medication. That's something to take into account when having this conversation. [14:17] Kiersten talks about reimbursement costs and how long the payment would be required for medicinal marijuana, if approved. Is the medical marijuana prescribed for the work accident or for a pre-existing chronic condition that they claim was aggravated by the injury? [15:11] A Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. [15:27] Booth sales are open now. General registration and speaker registration are also open right now. Marketplace and hospitality badges are now available. Links are in this episode's show notes, and be sure to check out RIMS.org for more information. [15:45] Our guest today, Kiersten Cash, will be a session speaker at RISKWORLD. We are excited for her and also for our just-announced closing keynote, NFL Hall of Famer, Super Bowl Champion, Emmy-winning broadcaster, and entrepreneur, Michael Strahan. [16:09] Michael Strahan will be on the main stage on May 6th. Justin is super stoked! If you're still on the fence, this is a fine time to smash that Register button and hear from one of the all-time greats. [16:21] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [16:41] Let's Return to Our Interview with Kiersten Cash of the Children's Hospital of Philadelphia!  [16:49] On May 6th, Kiersten Cash will deliver the session at 10:15 a.m. in 120-BC, "Reefer Madness: Still in the Weeds with Medical Marijuana and Workers' Compensation." Kiersten will co-present with Frank Wickersham, a Workers' Comp defense attorney with Marshall Dennehy. [17:17] Kiersten says that after the presentation, she and Frank will leave time for Q&A. Kiersten says that audience participation makes her feel like she did her job. [18:07] Kiersten asks, why should the employer ever have to pay for marijuana. If an employer starts paying for medicinal marijuana for employee A, B, and C, they'll tell their friends they got a medical card after a work injury, CHOP is paying for it, and this is all you have to do to get it. [19:13] That can become a big issue. Kiersten thinks the biggest thing is for the employer to control what they will pay for, if they have to pay for anything, and to keep it contained, so people who are not hurt but want free medicinal marijuana do not become an issue for Workers' Comp. [20:14] In Pennsylvania, there is a mental-mental claim. People can initiate a mental-mental claim, for example, if they get into a dispute with a co-worker and don't feel comfortable coming to work because they don't want to work with said co-worker. [20:31] Mental-mental claims are very hard to prove. In Pennsylvania, nine times out of 10, they are denied. The burden of proof is on the employee to show that their mental issue is from a condition that arose out of something that happened at work. [21:08] Different states may have different laws that affect Workers' Comp. Kiersten always pays attention to what is going on in the Tri-State Area and the Mid-Atlantic Region. If something passes in one state, it might be about to pass in the next state. [21:50] Justin asks about Cannabis potentially shifting from a Schedule I to a Schedule III drug. Kiersten has not heard of that happening in Pennsylvania. Schedule III classifies a drug as having a medicinal benefit, as long as it's prescribed by a physician. [22:32] If the treating physician for the work injury prescribes a Schedule III medicine, the employer could be responsible for ongoing payment indefinitely. [22:48] Schedule I drugs are not classified as having a medicinal benefit and are considered highly addictive, similar to heroin and LSD. [23:03] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period opened on April 1st, 2026, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [23:24] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [23:39] General Grant applications will open on May 1st, 2026, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [23:51] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [24:00] Let's Conclude Our Interview with Kiersten Cash of the Children's Hospital of Philadelphia! [24:12] Kiersten is a department of two: herself and her Workers' Comp Specialist. They run the program together. [24:39] Kiersten mainly talks to managers, as she does a lot of accident investigation. Kiersten utilizes Teams a lot to establish relationships with the managers. They have a lot of videoconference calls. [24:55] They send a lot of emails back and forth, but her initial contact with everybody is through Teams, so they know who Kiersten is and what she looks like. She sets up tours and in-person meetings with staff, so they're comfortable with her, and she builds rapport. [25:20] If something is going on, Kiersten will go into the office and attend whatever meeting she needs to attend. The biggest way Kiersten gets to know a department is by setting up a meeting to do either shadowing or a tour of the department. [25:37] CHOP is a large organization. Once Kiersten visits a department, and everybody knows her, they're more comfortable with her when it comes to somebody getting injured. [25:57] Kiersten establishes herself as a contact so that for anything about Workers' Comp, they know to reach out to her. [26:26] Kiersten also has vendors that help CHOP navigate claims. She builds and maintains vendor relationships as part of her job. She goes to vendor locations, tours their facilities, and meets the staff. [26:57] Kiersten meets her nurses in person. Kiersten has met in person every nurse who works on her program. She has spoken to them, and they understand how the program is run. [27:09] Kiersten has a very good relationship with all of the outside vendors who manage her program, so that everybody is on the same page and everybody knows what the common goal is for each claim. [27:47] Kiersten's advice for the next generation of risk professionals is that Workers' Comp is absolutely the best line of insurance to learn with and hit the ground running in the industry. [28:03] With Workers' Compensation, you learn about legal, medical, how to pay somebody's wage benefits when they're out of work, what's related to work, and what's not related to work.  [28:22] You learn how to decipher a claim. You learn how to investigate properly, to understand what you should be paying for, and what you should not be paying for. Workers' Comp is very complex. Trust the process. [28:48] Being a claims adjuster is hard work, but it is only the first step to getting into a much bigger world of risk management. Kiersten says if she had not adjusted claims for 10 years, she would not be able to do the job that she has now. [19:07] Understand that there is a reason for everything that happens in your career, and that you're not stuck. If a door closes in your face, understand that just because that door closes, it doesn't mean another door will not open. [29:37] Michael Strahan is the RISKWORLD closing keynote on May 6th. Kiersten will be there. Is she stoked to see Michael Strahan? Kiersten's an Eagles fan, but back in the Strahan days, she would only watch the New York Giants just for him. It's exciting that he's there! [30:20] Justin says it has been such a delight to finally meet you and to have you on our show. Everyone out there, please remember to go to Room 120-BC for "Reefer Madness: Still in the Weeds with Medical Marijuana and Workers' Compensation," at 10:15 a.m. on May 6th. [30:53] Special thanks again to Kiersten Cash of the Children's Hospital of Philadelphia. Check out her session, "Reefer Madness: Still in the Weeds with Medical Marijuana and Workers' Compensation," at RISKWORLD on May 6th at 10:15 a.m. in Room 120-BC. [31:18] Register at RIMS.org/RISKWORLD today. [31:22] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [31:50] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [32:08] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [32:26] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [32:42] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [38:56] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [33:09] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management Magazine | Contribute Cannabis coverage in Risk Management Magazine RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Story, featuring John Button RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam PrepApril 21‒22, 2026 | June 9‒10 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops "Claims Management" | April 7‒8 "Emerging Risks" | April 15 | Register Now! Upcoming RIMS Webinars: "Navigating the New Global Risk Landscape: Lessons for Business Travelers in Unstable Times" | April 16 | Presented by Zurich and World Travel Protection RIMS.org/Webinars   Related RIMScast Episodes: "Canna-Business Risks with Nikolas Komyati" "Opioid Awareness and Workers Comp Risks with Raji Chadarevian of the NCCI" "Bridging The Workers' Comp Talent Gap with Nikki Jackson" "Tom Armstrong on Leading Risk at Comcast and RIMS Delaware Valley Chapter" (2026) "Navigating Marine Risks in 2026 with Joshua Gold"   Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Kiersten J. Cash, MBA Senior Manager, Workers Compensation & General Liability Insurance Administration, Office of The General Counsel The Children's Hospital of Philadelphia Roberts Center for Pediatric Research   Production and engineering provided by Podfly.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Tom Armstrong, a Global Risk Director for Comcast and the President of the RIMS Delaware Valley Chapter. Tom shares what inspired him to pivot from studying music education to studying risk and insurance, and how his professors guided and inspired him into a career in risk management. Tom went directly from graduation into a risk management role, eventually landing at Comcast just as it acquired NBCUniversal, transforming from an ISP and cable supplier into a multimedia and theme park powerhouse. Tom discusses how the Risk Management Department works at Comcast. Tom tries to build long-term relationships with his interns that endure when they move on. The RIMS Delaware Valley Chapter is the host chapter for RISKWORLD 2026, held from May 3rd through the 6th in Philadelphia, Pennsylvania. The chapter is also celebrating its 75th Anniversary. Tom shares his enthusiasm for these events and for a member reception on May 1st, linking the chapter's 75th Anniversary to RISKWORLD. Listen for ideas on advancing in your risk career and in your RIMS chapter.   Key Takeaways: [:01] About RIMS and RIMScast. [:14] Public registration is open for RISKWORLD 2026, which will be held from May 3rd through 6th in Philadelphia. Visit RIMS.org/RISKWORLD to register. [:28] About this episode of RIMScast. Our guest is Tom Armstrong. He is a Global Risk Management Director at Comcast. He is also the President of the Delaware Valley Chapter of RIMS, which is celebrating its 75th Anniversary. Lots to discuss! But first… [:59] RIMS Virtual Workshops. The next RIMS-CRMP Exam Prep Course will be on April 21st and 22nd, and then again on June 9th and 10th. Registration links are in this episode's notes. [1:13] On April 15th, we have a virtual workshop covering "Emerging Risks", led by Joseph Mayo. Register today and strengthen your risk knowledge. RIMS members always enjoy deep discounts on the virtual workshops. [1:30] Webinars. On April 16th, Zurich and World Travel Protection will present "Navigating the New Global Risk Landscape: Lessons for Business Travelers in Unstable Times". Register for webinars at RIMS.org/webinars and through the links in this episode's show notes. [1:47] Folks, for more RIMS content, head over to YouTube and subscribe to @RIMSOfficialChannel. There you will find video podcasts, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. [2:05] On with the Show! Our guest today is a Director of Global Risk Management at Comcast. He oversees construction, crime, contracts, and executive risks. [2:16] We will learn what it takes to be a Global Risk Director for one of the top communications companies in the world, as well as a household name and brand. [2:27] We're also going to talk about all the joviality surrounding the Delaware Valley Chapter as they celebrate their 75th Anniversary. They happen to be the host city for RISKWORLD 2026, so we'll learn what they have in store for us. Let's get to it! [2:43] Interview! Tom Armstrong, welcome to RIMScast! [3:10] Tom says he is fortunate to hold the positions of Global Risk Director for Comcast and President for the RIMS Delaware Valley Chapter. In each case, he is one of a team that makes it happen. [3:47] Tom shares his career path. He went to Temple University intending to major in music education, to learn to conduct high school choirs and marching bands. After two and a half years into his degree, he decided it was not for him. [4:11] Tom transferred to the business school, where he was fortunate to take an Introduction to Risk course taught by Professor Barbara Manaka, now Chairman of the department there. She told him he'd make a great risk manager. [4:27] With help from Professor Manaka, Professor Robert Drennan, and the rest of the wonderful staff at Temple, Tom finished his four-year degree in only five years! He was one of the few to be hired into a risk management role straight out of school. [4:43] He started at CDI. In 2008, the position was eliminated, and Tom moved over to Aramark. He spent about three and a half years at the risk department. Then he got a call that Comcast was looking for someone to help them with the review of insurance language in contracts. [5:01] Tom was a contractor for his first 18 months at Comcast. A new risk manager came on board, Sandy Aspinall, and he brought Tom in-house as a senior analyst to review insurance language in contracts. [5:24] Tom was able to add on some additional scope, supporting construction, property, executive risks, the crime program, and whatever comes up that needs some support. Like the rest of the team, he's happy to step up. [5:57] Tom says that he never had a great talent for music. What he really liked was the community that a marching band or a choir brought to him as a kid in high school. He has found that this industry can give him a lot of the same community. [6:09] Community is why Tom wants to be a part of RIMS. It's why he stepped up to lead a RIMS chapter. It's why he appreciates his peers at Comcast. [6:23] Tom joined RIMS through meeting participation early in his career, in 2009 or 2010. Aramark supported his involvement in visiting and joining certain meetings. In 2017, he stepped up to be Treasurer of the Delaware Valley Chapter. He's been President for about three years. [6:46] Some staffing changes happened in the RIMS and the RIMS Delaware Valley Chapter in 2017 and 2018, opening up positions like Treasurer. Tom mentions former Treasurer Deborah Saunders and former RIMS President Robert Cartwright Jr., now a huge asset to the chapter. [7:53] Tom says he enjoys his work. He is one of six Directors and Senior Directors on the team, each reporting up to Sandy Aspinall. They each have their slice of the business. Tom gets to work on some really cool stuff. [8:03] Comcast deals with cable and internet delivery. Tom says there are some fun elements to it. They deal with theme parks and movie studios. They put solar panels on roofs. When Tom joined Comcast, he thought it was a boring cable company, but it is light-years more than that. [8:42] Tom and his peers sit at the corporate level at Comcast but have responsibilities across almost all Comcast subsidiaries, with a few exceptions that have their own approach to risk. They have no line authority over any of the subsidiaries. [8:58] Tom says everything we do is through demonstrating our value and persuading through convincing arguments. Risk Management doesn't say, "You have to do it this way." [9:14] They say, "You're not going to say Risk Management approved this, unless we work together and we provide you with the advice that we think will let you do your business in a way that protects the organization while letting you do the cool and inventive things that you do." [9:39] From day one, Tom's been involved in the review of insurance language in contracts. His team reviews 1,500 contracts in a year. They care about what they're doing, from the smallest contracts to the biggest engagements. They inform business leaders to make good choices. [10:21] For Tom, contracts are a framework through which he can look at the operations of the business. If contractors are going to enter customers' homes, they need commercial general liability to make any damages right. [10:38] Similarly, for people who handle customer data, design attractions in Comcast parks, or license intellectual property that Comcast distributes. In all of those situations, Comcast cares about how they engage. [11:07] Tom says the nature of the business to which they apply the risk framework has changed again and again. When Tom came on in 2012 as a contractor, Comcast was just starting to acquire NBCUniversal. [11:22] They went from an Internet Service Provider and a cable operator to a multimedia powerhouse with theme parks, movie studios, and TV production. That was a massive shift in how Comcast operates, and Risk Management had to learn to manage a new suite of risks. [11:42] That happened in a different way when Comcast bought and started operating Sky UK a few years ago. Every time Comcast introduces another element of business, Risk Management has to figure out how that fits into how they manage risk. [12:08] Peacock is a huge piece of the puzzle in terms of how Comcast is approaching its consumers and delivering content. [12:16] From a risk perspective, it mirrors what Comcast used to do from a linear distribution, but through very new channels and with less mature partners. Risk Management has to think about how the partners are capitalizing their exposures and how that cascades onto Comcast. [12:32] A Quick Break! RIMS is once again supporting the FERMA Global Risk Manager Survey 2026. [12:43] Now in its second consecutive global edition, the survey, led by FERMA, brings together insights from Europe, the U.S., Latin America, Asia Pacific, and Africa, offering a truly international perspective on how the risk management profession is evolving. [12:58] Surveys are anonymous, and the final report is free. The deadline to participate is March 31st. A link is in this episode's show notes. [13:08] RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. [13:25] Booth sales are open now. General registration and speaker registration are also open right now. Marketplace and hospitality badges are now available. Links are in this episode's show notes, and be sure to check out RIMS.org for more information. [13:43] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [14:00] Let's Return to Our Interview with RIMS Delaware Valley Chapter President Tom Armstrong!  [14:23] A former colleague told Tom: You've got to be nosy to do this job! Commonly, someone will give you an answer that they think you want to hear when you start asking risk questions. [14:36] You have to ask at least five times. Why is it like this? How are you going to achieve that? How much is this really going to cost? Your vendor said that buying insurance is expensive, but can they define expensive? For all those questions, you can't just take an answer at face value. [14:55] There has to be a level of ethics and willingness to behave with integrity, as well as a willingness to roll up your sleeves and get the job done. [15:14] Tom says most of his regular partners understand the questions he's going to ask now. He doesn't have to ask why as often as he used to, because they've already done some of that work. [15:23] Tom says it helps to know your partners and the mindset they've brought to their conversations with their vendors. [15:34] Tom has one direct report, Juliana, who started two years ago to help him with some contract review work and let him focus on other things. Over the past four years, Tom has had four different interns. Two of them just won a CICA award. [16:34] To help build the future of the industry, Tom gives work to interns not as busy work, but work that can be put to a demonstrable use. [16:42] One intern helped move file storage from a network drive to a new SharePoint. Another helped finish a streamlined intranet page to deliver advice to internal colleagues. [16:59] All of that came with a reason to go and talk to every colleague and understand how their work fits into the risk management picture. Tom tries to find ways to make the intern's work meaningful. [17:19] The two interns posted about their CICA captive award. They have kept in touch with Tom and recently texted him for advice. Tom tries to build long-term relationships. [17:42] Tom says Comcast's Risk Management department has been fairly stable for the last few years. It would be great to have more hands on deck, but there is a budget, just like there is in every department in the organization. [18:15] Tom says in Orlando, they have Universal's Epic Universe, which opened in Spring 2025. They still have Universal Studios' Islands of Adventure and Volcano Bay theme parks. Tom says Epic Universe was such a cool project to work on. Tom started on it in late 2018. [18:35] Tom says they put the park together with their partners at Universal Creative. Tom's part was to insure it. [18:52] In 2020, as COVID started to become more noticeable, Tom was just about to bind coverage on the construction program for Epic Universe. It was a massive undertaking on 2,000 acres. There were 1,200 contractors with 7,000 people on site. [19:09] Just as Tom was about to hit Bind, COVID happened. They had to pause their whole marketing efforts and, about nine months later, re-market the entire program, deal with all of the changing supply chain issues that came along with COVID. [19:25] Comcast is very proud to have opened Universal's Epic Universe last year. It has been met with enthusiastic public reception. [19:36] Justin says that this episode was recorded on March 13th, six years to the day after a national emergency was declared for COVID-19. Tom was in Italy for his wedding on that day, and they had to cancel due to COVID and come home. They finished the wedding last year. [20:13] Justin says that for a risk manager, taking a theme park from conception to completion has to be a dream job. When people tell Tom insurance is boring, he asks them if they've ever received an email about the Ministry of Magic, or a giant theme park like Epic. [20:54] Last November, Sandy took the Global Risk Management Department to Orlando for an off-site all-hands meeting. They walked through the park and experienced some of the rides. It was nice to get back to the park without a hard hat after the construction site inspections. [21:30] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period will open on April 1st, 2026, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [21:55] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [22:10] General Grant applications will open on May 1st, 2026, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [22:22] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [22:31] Let's Conclude Our Interview with RIMS Delaware Valley Chapter President Tom Armstrong. [22:53] The Delaware Valley Chapter is celebrating its 75th year. They were close to New York, so they were the second chapter to be established. Tom said they've had a series of amazing individuals in the chapter, including Robert Cartwright, Jr., who have made the chapter what it is. [23:26] Tom says the chapter has a rich pool of talent in the Philadelphia area. "Delaware Valley" refers to the river, not just the state of Delaware. It's the Greater Philadelphia Area. Ben Franklin founded the first insurance company in Philadelphia. The city has a long history of insurance. [23:46] There are many awesome companies headquartered in Philadelphia, including Comcast and Aramark. The great professionals in the area have enthusiasm and a willingness to step in. [24:06] Tom says the chapter has a hard-headed insistence on continuing to persist. Like in a lot of organizations, coming out of COVID, it has been harder to keep people showing up in person. They hold meetings on the first Tuesday of every month at 8:00 a.m. That can be a tough trek. [24:32] Some members drive two hours to attend the meeting. The chapter is looking at the results of recent member surveys and might be making some changes to improve attendance. The chapter has a great community, and they try to foster what's already there. [25:04] Tom says the chapter has a couple of popular social events. Golf is huge. A Phillies Outing is aimed toward both rising risk professionals and mature risk professionals. Last year, they showed up at Citizens Bank Park with 65. That kind of event helps engage members. [25:35] The chapter partners with local Universities. Chapter VP Rory Magargee partnered last year with St. Joseph's University and helped them win a Black & Gold Award through Gamma Iota Sigma for the Networking for Newbies event to help students interact with professionals. [26:05] Justin says that the rising risk professionals were in high school or middle school when COVID hit. Professionals have been tracking how that would play out later on in their careers and personal lives. Students had gotten used to a virtual setting and then had to transition back. [26:49] Tom says, based on a recent membership survey, the chapter is looking at changing the upcoming programming year, starting in September, to preserve what works in the current approach and enhance it to bring in some folks who might not attend in person at 8:00 a.m. [27:31] From May 3rd through 6th, RISKWORLD 2026 will be in Philadelphia. The Delaware Valley Chapter will focus on its membership to celebrate its 75th year. [28:00] On Friday, May 1st, chapter members, some RIMS leaders, and sponsors will gather at a reception at a venue soon to be announced. Tom extends his thanks to the sponsors who are making it possible. [28:20] The chapter is passionate about Philadelphia. Tom is looking forward to RISKWORLD 2026 and showing the industry the best that Philadelphia has to offer. [28:25] It's not just the chapter's 75th year; it's also the 76th year of RIMS. It's also 250 years since the signing of the Declaration of Independence in Philadelphia. [28:43] To learn more about the RIMS Delaware Valley Chapter and apply for membership, visit DelawareValley.RIMS.org or find them on LinkedIn, or email any of the Board members. [28:53] Tom, it has been a pleasure to see you again and to get to know you through this episode. I look forward to seeing you at RISKWORLD 2026 from May 3rd through the 6th in Philadelphia. Congratulations again on your 75th! [29:11] Special thanks again to Tom Armstrong for joining us here on RIMScast. We wish him and all the members of the RIMS Delaware Valley Chapter, past and present, a Happy 75th Anniversary! [29:23] A link to the chapter's page is in this episode's show notes. We look forward to seeing many of those Delaware Valley Chapter members at RISKWORLD, which will be held from May 3rd through the 6th in Philadelphia. Visit RIMS.org/RISKWORLD to register. [29:41] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [30:09] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [30:28] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [30:45] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [31:01] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [31:16] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [31:28] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS Delaware Valley Chapter RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management magazine | Contribute RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Story, featuring John Button RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy FERMA Global Risk Manager Survey 2026 Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam PrepApril 21‒22, 2026 | June 9‒10 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops "Risk Appetite Management" | March 25‒26 "Claims Management" | April 7‒8 "Emerging Risks" | April 15 | Register Now! Upcoming RIMS Webinars: "Navigating the New Global Risk Landscape: Lessons for Business Travelers in Unstable Times" | April 16 | Presented by Zurich and World Travel Protection RIMS.org/Webinars   Related RIMScast Episodes: "The Value of Risk Management: Inside the RIMS 2025 Compensation Survey" "RIMS 2025 Goodell Award Winner Randy Nornes" "Investing In Yourself with RIMS 2026 President Manny Padilla"   Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Tom Armstrong, ARM, CRM, CRIS, CIC, Director, Global Risk Management at Comcast President of the RIMS Delaware Valley Chapter   Production and engineering provided by Podfly.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Ahead of National Traffic Awareness Month in August, Subaru Corporate Risk Manager Carol Fritzsche joins RIMScast to discuss road risks, fleet safety, and theft prevention.   Carol has been at Subaru for 10 years and discusses how she and her risk group have been instrumental in setting policy for the automotive giant. Carol is a familiar face among the RIMS community, as a longtime member of the Delaware Valley Chapter of RIMS.   Carol speaks of her risk career in the automotive sector, her responsibilities for risk prevention and mitigation, and captive Pleiades Insurance Company, Ltd., which underwrites the Subaru fleet of over 1,200 vehicles. Carol explains how Pleiades saves money and generates profit. She tells of the challenges of automotive risk management and new risks that arise. Carol shares her enthusiasm for her work and how the risks are always changing. She tells of Subaru customers supplying the situations in the Subaru “We Survived” stories. Carol also offers advice for people considering automotive risk management.   Key Takeaways: [:01] About RIMScast. [:25] About today's episode, where we will talk about fleet safety and Traffic Awareness Month risk with Subaru Corporate Risk Manager, Carol Fritzsche. [:38] All about exciting, upcoming RIMS events! Registration is open for the RIMS Canada Conference 2023, which will be held September 11th–14th in Ottawa! Visit RIMSCanadaConference.ca for more information. [:59] On September 14th, the Spencer Educational Foundation returns to New York City for its Annual Funding Their Future Gala. The event will be held at the Cipriani on 42nd Street. A link is on this episode's notes. You can also visit SpencerEd.org. [1:15] The RIMS Western Regional Conference will be held October 4th–6th in Vail, Colorado. Visit RIMSWesternRegional.com for more information and to register. [1:27] Head to the RIMS.org/Advocacy page to find information about The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [1:41] We are very excited about the RIMS ERM Conference 2023, which will be held November 2nd and 3rd in Denver, Colorado! The theme is Elevate and Evolve. Registration will open soon as will a call for nominations for the ERM Award of Distinction. Visit the events page on RIMS.org for more information. [2:05] We are accepting educational session submissions for RISKWORLD 2024. See the link to the online submissions form in this episode's notes. RISKWORLD 2024 will be held May 5th–8th in San Diego! [2:22] August is nearly here. August is National Traffic Awareness Month here in the U.S. This is a time when an increased number of vehicles are on the road, including fleets. Today's guest, Carol Fritszche, is the Corporate Risk Manager for Subaru. Some RIMS members know Carol from the RIMS Delaware Valley Chapter, where she is a member. [2:44] Justin met Carol Fritzsche years ago at a RIMS event and Justin has always been fascinated by Carol's work. Justin outlines today's conversation about Carol's responsibilities at Subaru, how she helps drive a culture of safety, and the satisfaction she gets from working with captives. [3:11] Justin welcomes Carol Fritzsche to RIMScast. Carol has been at Subaru for 10 years. She calls it a great job at a great company. She started at Subaru as an intern in risk management, left for a year-and-a-half to work for an insurance broker, and came back to Subaru. [4:37] Carol mentions the amazing number of parts and the details that go into manufacturing a car, where the end-user just opens the door and turns on the ignition. [5:26] As Corporate Risk Manager, Carol buys corporate insurance. Subura also has a captive about 35 years old that insures a lot of Subaru's risk, including the fleet, general liability, worker's comp., marine, and extended warranty. Carol is also on the underwriting side for the captive. Subaru Corporate Risk Management has 10 members. [6:38] Carol notes differences within the risk management space at Subaru. Subaru of America is the marketing and distribution arm of Subaru Corporation in Japan manufactures the vehicles. Carol marvels at vehicle design. [7:52] Justin refers to American Auto as a good look at what not to do in risk management. It's an Office-like comedy about how not to run an automotive company. [8:15] One reason Justin invited Carol to RIMScast is that August is National Traffic Awareness Month in the U.S. [8:41] Subaru's captive, Pleiades Insurance Company, Ltd., insures the Subaru auto fleet of over 1,200 vehicles that employees and their family members drive for business and personal use. Pleiades is very focused on driver safety with strict criteria on who is allowed to drive. They don't allow cell phone use at all, even hands-free, in the vehicles. [9:47] Pleiades penalizes drivers for getting a cell phone ticket. Pleiades is very concerned about drunk driving. If you get a DUI or DWI, Subaru suspends you from the program for seven years. If you're out and you drink, you can expense getting an Uber instead of driving home. [12:03] Carol tells her children who drive, we know you're a safe driver but it doesn't matter how safe you are, you have to worry about everyone else on the road around you. Carol's favorite Subaru commercial is “We Survived.” The commercials come from testimonials sent in by Subaru customers. [13:28] Pleiades constantly monitors its claims history, seeing what is the major cause of loss and how much damage is being caused. The vehicles in the fleet are newer, so most of them have Subaru EyeSight. It stops the car from colliding with something. If the car is in an accident, though, it's a little more expensive to fix! [14:54] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. For upcoming virtual workshops visit RIMS.org/virtualworkshops for the calendar. Applying and Integrating ERM will be held on August 1st and 2nd by Ken Baker of Enterprise Risk Consulting. [15:41] Chris Hansen of Snug Harbor Risk Consulting will be leading the two-day virtual workshop Fundamentals of Risk Management on August 8th–9th. [15:52] Optimizing Risk Management with Artificial Intelligence will be led on September 28th by Pat Saporito. More information about these sessions and others is on the Virtual Workshops page. See the full Virtual Workshop schedule and register. [16:12] The RIMS-CRMP-FED Exam Prep is on August 15th through 17th, 9:00 am–4:00 pm EDT. See the links at Rims.org/certification for these and future workshops. A link is also in this episode's show notes, as is a link to the full Virtual Workshop calendar. [17:03] Subaru fleet vehicles have the in-vehicle technology STARLINK that allows Subaru to track vehicles if they happen to be stolen. Customers can call in to activate STARLINK to see where their vehicle is. They have to verify they are the owner. [17:48] The Risk Management department focuses on insurance and loss control. The product side is managed by Subaru Manufacturing. Carol's Risk Management department collaborates with the technology and product departments. Her primary focus is on loss prevention and loss mitigation. [19:10] Carol went to school at Temple for risk management and insurance. There “was maybe a paragraph on captive insurance in the textbook.” It was never brought up again. When she started at Subaru it was exciting to work on the day-to-day operations of the captive. [19:37] The captive started when auto insurance was in a hard market and it was very difficult and expensive for Subaru to get auto insurance for its fleet. Subaru knows the risks better than the insurance companies do, so it makes sense for them to insure the fleet themselves. [20:07] Subaru has a large fleet with a lot of people driving but their loss experience is very favorable and it's been very profitable for the captive. Carol takes ownership of a lot of the success because of the safety policies and procedures risk management has put in place through the years. [20:55] Carol loves the RIMS Delaware Valley Chapter and seeing all the familiar faces and interesting topics when she goes to a meeting. Philadelphia is an insurance city. A lot of insurance brokers are headquartered and insurance companies have major offices there. The plane from Philadelphia to RISKWORLD is packed with insurance people! [22:21] Carol's advice to anyone applying to the automotive risk sector: “The risk management world is … always changing. There's always a new risk emerging. When people hear ‘risk management,' they think ‘insurance.' They think it's boring. … It's not. It's so much more. Specifically auto. It's so interesting to me, seeing it from the client side…” [22:53] “...but also, because we have the captive, seeing it from the carrier side, as well. I review the risk from the underwriting side and I price it out and I design the coverages, but also, on the other side, I see the claims and I can build policies around it.” [23:34] One policy in place when Carol started is for teenage drivers, a major driver of claims. To drive a fleet vehicle, teenage drivers must have 10 hours of behind-the-wheel training before they get to drive a fleet vehicle. [23:44] Justin takes a defensive driving course online every three years. [24:02] Justin comments on the great safety tips for National Traffic Awareness Month. He hopes to see Carol at RISKWORLD 2024 in San Diego. She thinks she can make it work to get a week in San Diego! [24:20] “Special thanks to Carol Fritzsche for joining me today on RIMScast. It's worth noting that Carol is a RIMS CRMP holder. And she will be featured in our RIMS CRMP Stories series very soon, A link to the CRMP Stories is on this episode's show notes.” [24:39] We've also got a link to RIMS Risk Management Magazine's coverage of Fleet Safety, Vehicle Safety, and The Automotive Sector. [24:50] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are on our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [25:35] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [26:00] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [26:16] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager. You can email Justin at Content@RIMS.org. [26:38] Justin thanks you for your continued support and engagement on social media channels! Listen every week! Stay safe! Mentioned in this Episode: Risk Management Magazine Fleet safety article: “Tips for Preventing Fleet Vehicle Theft”Submit an Educational Session for RISKWORLD 2024 NEW FOR MEMBERS! RIMS Mobile App RIMS ERM Conference 2023 RIMS Canada 2023 — Sept. 11–14 in Ottawa! Spencer Educational Foundation — Funding Their Future Gala — Sept. 14, 2023 Contribute to Risk Management MagazineRIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Dan Kugler Risk Manager on Campus GrantUpcoming Virtual Workshops: Applying and Integrating ERM | August 1 Fundamentals of Risk Management | Aug. 8–9 Optimizing Risk Management with AI | Sept. 28 See the full calendar of RIMS Virtual Workshops RIMS-CRMP-FED Exam Prep August 15–17, 2023 9:00 am–4:00 pm EDT All RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Fleet Safety 2022 with NETS Executive Director Susan Gillies-Hipp” “Near-Misses Still Count”: Risk Management Magazine's Morgan O'Rourke and Hilary Tuttle “RIMS 2023 Rising Star Emily L. Bloedel” “Getting to Know Jackware” “What the Future Holds with RISKWORLD 2022 Keynote Peter Leyden” “Roadway Risks: AI, Autonomous Vehicles, & Automated Driving” “AI and Autonomous Vehicles with Stephen S. Wu” Sponsored RIMScast Episodes: “Cyberrisk Outlook 2023” | Sponsored by Alliant (New!) “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Carol Fritzsche Corporate Risk Manager, Subaru of America, Inc. RIMS Delaware Valley Chapter   Tweetables (For Social Media Use):   “I toured our plant out in Indiana twice, and just the amount of parts and down to the paint, every detail is just crazy, that goes into a vehicle. You would never know; you just open the door, turn on the ignition, and go!” — Carol Fritzsche   “[Pleiades insures] Subaru's auto fleet, over 1,200 vehicles. … We are very focused on driver safety. We have very strict criteria on who is allowed to drive our vehicles. … We don't allow any cell phone use in the vehicles at all, … even hands-free.” — Carol Fritzsche   “The captive started because the insurance market, particularly auto, was in a hard market and it was very difficult and expensive for Subaru, with our large fleet size and with the parameters of our program, to get auto insurance.” — Carol Fritzsche   “Teenage drivers [are] a major driver of claims. … If you want your teenage child to drive our vehicle, they have to have 10 hours of behind-the-wheel training before they even get into a Subaru.” — Carol Fritzsche  

This episode features a conversation with my guest, Dr. Chavis Patterson. Dr. Chavis Patterson is an Associate Professor of Clinical Psychology in Psychiatry at the Perelman School of Medicine at the University of Pennsylvania. He is also the Director of Psychosocial Services in the NIICU. He provides care to the families as they cope with the complexities associated with having a child in the NIICU. Partnering with the interdisciplinary team, he functions as an administrative leader, educator and researcher. He has presented at national & international conferences and published numerous articles.He is a member of the National Perinatal Association, the National Network of Neonatal Psychologists, the Marcé Society of North America, the Society of Pediatric Psychology, and the Association of Black Psychologists, Delaware Valley Chapter.As always, thank you for spending your Wednesday with us!You can visit the Welcome To Fatherhood website for more information. Theme MusicDreamweaver by Sound ForceFrom Premium BeatShow MusicThat Corner in Harlem by Sam BarshInternet Gold by Ghost BeatzRetrograde by LunarehFrom Soundstripe

Rick Graham is the Chief Risk Officer for SEPTA (Southeastern Pennsylvania Transit Authority), the nation's sixth-largest provider of public transportation. Rick leads a team of ten risk management professionals responsible for the authority's treatment of risk, management, and employee injury claims. He also oversees a comprehensive vocational rehabilitation program and currently serves as the VP of the Delaware Valley Chapter of RIMS. He earned his BA in political science from Meridian College. In today's live episode, from the 2022 RIMS Conference, Rick highlights the successes, challenges, and future of risk management and public transportation.   Key Takeaways Rick highlights the chapters of his risk management career. As a risk manager in public transportation, what does Rick want people to know? Public transportation provides great opportunities for inclusion and equity. Seeking solutions for the unique exposures that are presented in public transportation. Public transportation has seen major technology changes over the last decade. Rick highlights some of the innovations in railroad technology and smartphones. As a public entity, public transportation has been affected by the current state of the finance market. Rick details his approach to the changing dynamics of the environment, including the impact of climate change. Cyberattacks present a very real threat to any company. Rick emphasizes the importance of handling IT infrastructure with the same emphasis as physical infrastructure. How will public transportation continue to change as more people adopt a hybrid work model? The impact that the pandemic has had on the demand for public transportation. Future challenges in public transportation and the most important steps professionals can take today to prepare for the future. With a focus on DEI, changes still need to happen in the public transportation industry to effectively welcome more people in. RIMS recognizes that greater diversity, equity, and inclusion need to happen, and are working as a leader in increasing DEI in the industry. Why come to insurance? Rick shares some of the highlights and rewards of his career. Ideas for pulling non-traditional candidates into risk management industries. An optimistic look at the future of the risk management industry includes a younger, more diverse workforce. Rick reveals what he wishes he had known at the beginning of his risk management career.   Keep Getting Better Richard Graham at RIMS Richard Graham on LinkedIn   Quotes   “There is a lot of focus on diversity, equity, and inclusion right now, and public transportation really affords people to be inclusive and provide equity.”   “We're acutely aware of [the impact of climate change] taking the risk management model and applying it.”   “You have to look at your IT infrastructure the same way you look at your physical infrastructure.”   “The most important thing that we have to do as a profession is not to accept things as they are today.”   “We've got to look at diversity, equity, and inclusion as an opportunity, not as a threat.”  

Season 8 Episode 8 Lynn Cohen, American Red Cross-Delaware Valley Chapter speaks about Giving back to Humanity – Volunteering with the American Red Cross. To volunteer go to: https://www.redcross.org/local/pennsylvania/southeastern-pennsylvania/volunteer.html

Ralph Galati shares how his organization's passion for helping Veterans continues to inspire communities to connect and support individuals transitioning into civilian life. Listen in as Laura and Ralph discuss the importance of written and verbal communication skills in leaders, understanding the unique language of military personnel, and how to communicate via a chain of command. Ralph also reveals the issues surrounding Veteran employment and how you can help Veterans in your own community. Ralph Galati was the Founder and former Director of the Office of Veterans Services at St. Joseph's University - his alma mater. The office was responsible for: Developing and implementing Small Business & Entrepreneurship Training Programs for veterans; Coordinating campus-wide programs for veterans and dependents; and Designing Career Development initiatives for veterans. Ralph is currently retired, but continues to work on Veterans issues: with JDog Brands as a Strategic Advisor; as Executive Director of the JDog Foundation; and as a Board Member of the Delaware County Veterans Memorial Association, and the Delaware Valley Chapter of the American Red Cross.   You can connect with Ralph via the organization website: www.jdogfoundation.org   To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C's of influence.   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA Facebook: Vocal Impact Productions Twitter: @Laura Sicola  Twitch: https://www.twitch.tv/vocalimpactproductions Instagram: @VocalImpactProductions See omnystudio.com/listener for privacy information.

You likely know about American Red Cross's prominent programs: blood donations and disaster response. Did you know they also offer a variety of programs for emergency preparedness? The organization strives to educate civilians on how to properly prepare for emergency situations and disasters. Tune into this episode of Chamber Chat with Jennifer Graham, Executive Director of American Red Cross Southeastern Pennsylvania - Delaware Valley Chapter to learn more about how American Red Cross helps civilians become more resilient in the face of hardships. To learn more about the Delaware Valley Chapter of the American Red Cross - http://www.redcross.org/philly Learn more about Chamber Chat: https://www.tricountyareachamber.com/news-releases---publications/chamber-chat.aspx

Travel Advisor Sharon Williams info@onelovectnt.com https://onelovectnt.com (215) 690-1576 I started my career in the travel industry as an avid traveler excited to explore the world at every opportunity!  Through my many vacations I became an expert on the consumer aspect of travel from customer service to accommodations to finances associated with travel. In order to improve my personal travel experiences, I started to do research on the travel industry.  This initial hobby turned into a passion to help advance the travel industry having both a customer’s vantage points and professional knowledge.  It was then that I embarked upon the formal training to become a certified travel agent.  I started my own travel agency, 1 Love Cultural Tours and Travel, LLC and have assisted many fellow travel enthusiasts to make some of their most treasured memories on the trips I coordinated for them.  I have recently had the honor of being appointed Membership Chairperson of the Delaware Valley Chapter of ASTA.  In this role I am now performing an integral role in political advocacy for travel for both consumers and agents.  This role has opened a whole new perspective of the travel industry affirming me a wealth of knowledge to utilize with my own travel agency.  I have the tools to be your best personal advocate to help ensure the best travel experiences of your life!  Other than my own continued life journeys, it is my greatest pleasure knowing I have assisted others to have lifelong cherished memories directly related to my assistance! Sharon Williams  

On November 15, 2020, our host Dr. Marianne Ritchie was joined by Dr. Barry Rovner, Professor of Psychiatry & Neurolog, Kellie Butsack, Associate Director of Programs for the Delaware Valley Chapter of the Alzheimer's Association, and Phil Gutis, contributing writer at Being Patient and former New York Times reporter, for a discussion about the risks, prevention, diagnosis, and treatment of dementia. Phil Gutis also shares his own story as an Alzheimer's patient.Your Real Champion: Being Patient​Each week we highlight the #RealChampions in your life! Your family, friends, or colleagues who go the extra mile to help others in their community. For this week, Your Real Champion was Phil Gutis!Phil was diagnosed with Alzheimer's Disease at the young age of 54. He has since become a champion for the cause of early recognition and treatment for Alzheimer's Disease. He writes and speaks extensively about the condition, and “counts his blessings” as he continues in his quest to help himself and others who face this battle.

Guest Rick Graham joins host Mike Tannenbaum in this episode of "Should I Stay or Should I Go?".   When it comes to Risk Management, Rick can most certainly be described as a maven.   As the Chief Risk Officer of the Southeastern Pennsylvania Transportation Authority, the nation's 6th largest provider of Public Transportation, Rick leads a team of 10 Risk Management Professionals responsible for the Authority's treatment of risk, management of employee injury claims, plus the oversight of a comprehensive vocational rehabilitation program.   He also currently serves as the Vice President of the Delaware Valley Chapter of RIMS and has over 20 years of experience within the Risk Sector.   In this episode, key discussion points that your host Mike Tannenbaum and Rick cover include: how challenging the current circumstances are for Risk Managers (especially at a major transport authority), how Rick made the leap into his current role as Chief Risk Officer at SEPTA and why working for the CFO was a "game-changer" for his career in this respect, how and what to communicate to the board when time is precious, how to manage and keep high performers engaged, plus the importance of developing and managing your own brand as a Risk Manager - which can ultimately help you decide whether you should stay in a role or if you should go.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show.   Thanks for listening, we hope you find the discussion in this episode insightful.

An effective Project Manager can't be stuck in a pre-established plan. You have to be able to re-route in response to current circumstances and developments. To make good decisions, you must have a complete understanding of the organization's culture, as well as the broader strategic purpose behind the project. In this episode, three experienced PMs discuss effective communications strategies, the benefits of establishing a PMO (Project Management Office) within an organization, and the Indispensable Project Manager. Listen, learn, and get a free PDU! PDU Information Use the following information in PMI’s CCRS system to register the PDUs for this podcast: PDU Category: Online or Digital Media Provider Number: 4634 PDU Claim Code: 46346VWA7W Activity Number: PMPOV0074 PDUs for this episode: 1 About the Speakers: Janet Burns, PMP, has been in the project management field for over 20 years. She is president of JB Worldwide, a project management consulting and training firm, specializing in PMO development and maturity improvement. Janet was named to the PMI Power 50, a list of 50 prolific leaders in project management, and is currently serving as President of the Delaware Valley Chapter of PMI.  Dr. Thomas P. Galvin is Assistant Professor of Leadership Studies at the U.S. Army War College and a retired U.S. Army colonel. While in the military, Dr. Galvin served ten years as special assistant to the commander of several senior military commands in Bosnia and Germany. His duties included speechwriting and strategic communication and special projects officer. Frank P. Saladis, PMP, PMI Fellow, is the Owner/Founder of Blue Marble Enterprizes Inc. and Project Imaginers, and provides training and consulting internationally. He is the author of 12 published books and over 160 project management articles. He is the Originator/Founder of International Project Management Day. He was PMI's 2006 Person of the Year, and served as President of the New York City PMI chapter from 1991-2001, He received the prestigious “PMI Distinguished Contribution Award in 2015.  

  Alzheimer's Disease is the topic of the June 2, 2017 Jewish Sacred Aging Podcast, as Rabbi Address welcomes Wendy Campbell, president of the Delaware Valley Chapter of the Alzheimer's Association to the program. About the Guest Wendy Campbell is president and CEO of the Delaware Valley Chapter of the Alzheimer's Association since 2000. She was previously vice president of support services at Pennsylvania Hospital. She holds an MPH from Columbia University School of Public Health, an MBA from Columbia University Business School, and an AB in Government and Education from Smith College.

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine, member of the Board of Directors for the Alzheimer's Association, and Chair of the Delaware Valley Chapter's Medical & Scientific Committee, reveals the biological, social, and stigma-based ways in which Alzheimer's remains the most prominently "hidden" disease in America. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Understandings of the origins and mechanisms of Alzheimer's disease are evolving constantly, opening doors to improved targets for therapeutic research. But at a time when disease-modifying therapies for advanced Alzheimer's aren't yet available, the need for early detection becomes critically important to help protect quality of life for patients. Host Dr. Matt Birnholz welcomes Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine. Dr. Lippa is a member of the Board of Directors for the Alzheimer's Association and Chair of the Delaware Valley Chapter's Medical & Scientific Committee. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Understandings of the origins and mechanisms of Alzheimer's disease are evolving constantly, opening doors to improved targets for therapeutic research. But at a time when disease-modifying therapies for advanced Alzheimer's aren't yet available, the need for early detection becomes critically important to help protect quality of life for patients. Host Dr. Matt Birnholz welcomes Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine. Dr. Lippa is a member of the Board of Directors for the Alzheimer's Association and Chair of the Delaware Valley Chapter's Medical & Scientific Committee. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine, member of the Board of Directors for the Alzheimer's Association, and Chair of the Delaware Valley Chapter's Medical & Scientific Committee, reveals the biological, social, and stigma-based ways in which Alzheimer's remains the most prominently "hidden" disease in America. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Understandings of the origins and mechanisms of Alzheimer's disease are evolving constantly, opening doors to improved targets for therapeutic research. But at a time when disease-modifying therapies for advanced Alzheimer's aren't yet available, the need for early detection becomes critically important to help protect quality of life for patients. Host Dr. Matt Birnholz welcomes Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine. Dr. Lippa is a member of the Board of Directors for the Alzheimer's Association and Chair of the Delaware Valley Chapter's Medical & Scientific Committee. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine, member of the Board of Directors for the Alzheimer's Association, and Chair of the Delaware Valley Chapter's Medical & Scientific Committee, reveals the biological, social, and stigma-based ways in which Alzheimer's remains the most prominently "hidden" disease in America. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Understandings of the origins and mechanisms of Alzheimer's disease are evolving constantly, opening doors to improved targets for therapeutic research. But at a time when disease-modifying therapies for advanced Alzheimer's aren't yet available, the need for early detection becomes critically important to help protect quality of life for patients. Host Dr. Matt Birnholz welcomes Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine. Dr. Lippa is a member of the Board of Directors for the Alzheimer's Association and Chair of the Delaware Valley Chapter’s Medical & Scientific Committee. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine, member of the Board of Directors for the Alzheimer's Association, and Chair of the Delaware Valley Chapter’s Medical & Scientific Committee, reveals the biological, social, and stigma-based ways in which Alzheimer's remains the most prominently "hidden" disease in America. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Understandings of the origins and mechanisms of Alzheimer's disease are evolving constantly, opening doors to improved targets for therapeutic research. But at a time when disease-modifying therapies for advanced Alzheimer's aren't yet available, the need for early detection becomes critically important to help protect quality of life for patients. Host Dr. Matt Birnholz welcomes Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine. Dr. Lippa is a member of the Board of Directors for the Alzheimer's Association and Chair of the Delaware Valley Chapter’s Medical & Scientific Committee. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Host: Matt Birnholz, MD Guest: Carol Lippa, MD Dr. Carol Lippa, Professor of Neurology & Director of the Memory Disorders Program at Drexel University College of Medicine, member of the Board of Directors for the Alzheimer's Association, and Chair of the Delaware Valley Chapter’s Medical & Scientific Committee, reveals the biological, social, and stigma-based ways in which Alzheimer's remains the most prominently "hidden" disease in America. Uncover the truth about Alzheimer's in the non-certified educational series, Alzheimer's Disease: Towards Earlier Detection

Caregiving can seem to swallow up your life. The intensity and demands of caregiving can leave you feeling there's little left for you. Claire Day, SVP of the Alzheimer's Association, Delaware Valley Chapter, offers ideas and perspectives so we also focus on what we need and enjoy in life. --- Send in a voice message: https://anchor.fm/caring-conversations/message

Caregiving can seem to swallow up your life. The intensity and demands of caregiving can leave you feeling there's little left for you. Claire Day, SVP of the Alzheimer's Association, Delaware Valley Chapter, offers ideas and perspectives so we also focus on what we need and enjoy in life. --- Send in a voice message: https://anchor.fm/caring-conversations/message

In this podcast, Flaster/Greenberg PC, a law firm headquartered in Cherry Hill, New Jersey, with offices in Egg Harbor Township, Morristown, Trenton, Vineland, Philadelphia, PA and Wilmington, DE, is pleased to present a panel discussion from DELVACCA, the Delaware Valley Chapter of the Association of Corporate Counsel. Program title:  "A River Runs Through It:  Pennsylvania, New Jersey and Delaware Employment Laws & Issues" Speakers: Michael Homans, Labor and Employment shareholder, Flaster/Greenberg P.C. Wanda Flowers, Chief Counsel, Sunoco, Inc. Nori Sue Fey, General Counsel, Bayada Nurses, West Deptford, NJ Mary Tiernan,   Program Analyst for the EEOC Only the Delaware River separates NJ,PA and DE geographically, but they are worlds apart in their laws regulating the workplace. NJ places greater burdens and restrictions on employers, while providing employees with many additional remedies and causes of action. PA provides employees with fewer causes of action, but does present greater risks and liabilities as to some areas of employment law -- such as wage payment and collection. And it's a "small wonder" that DE, just down the river, has its own set of rules, too.  Further muddying the waters are the procedural and administrative differences in initiating employment discrimination claims in each jurisdiction. This panel discussion identified key areas of concern and helps counsel to companies with operations in all three states navigate the variations in state law. Download the podcast here (151 mb stereo MP3 file, 01:50:12 duration). Produced by Professional Podcasts LLC, Cherry Hill, NJ.     Keywords: Cherry Hill, Philadelphia, employment law, Flaster, Greenberg, NJ, podcast, lubetkin, eeoc, bayada, sunoco, homans, flowers, fey, tiernan