Podcast appearances and mentions of laura sicola

Text Kristen your thoughts or feedback about the showMaddy Fero shares her inspiring journey from a broadcast journalism background to becoming a successful entrepreneur.Today Maddy is the founder of Little Rad Things, a children's clothing brand committed to sustainability and American-made products. We dive deep into the challenges and rewards of balancing a growing business with family life, the importance of organic growth through social media, and the complexities of scaling an apparel brand. Maddy also discusses the company's dedication to ethical and sustainable practices, from sourcing materials to manufacturing processes.Tune in to hear about Maddy's tips for managing social media, overcoming obstacles, and building a thriving business that aligns with her values.Learn more at www.littleradthings.com or connect with Maddy on Instagram @thelittleradthings and @maddyeferoICYMI: Episode 109 with Dr. Laura Sicola recommended reading The Go-Giver and speaks to the importance of focusing on the client. *** Freebie alert! Build Your Lead Management Fairytale Workflow with 17hats Say "goodbye" to inbox chaos and "hello" to streamlined lead management that saves time and boosts your business. This free guide will walk you through how to build a lead management workflow with 17hats' premier package.

Text Kristen your thoughts or feedback about the showAs we prepare to close out the year, this episode is the perfect opportunity to get a feel for what this podcast is all about and reflect on some of the simple, yet life-changing wisdom guests have shared on how to navigate the intricacies of both business and life.

Text Kristen your thoughts or feedback about the showJaci Russo, PCM, shares her journey from aspiring lawyer to branding expert, navigating unexpected opportunities in entertainment and marketing industries. Hear about her start with a creative agency, pioneering early internet marketing for movies, to ultimately founding her own successful ad agency. Delve into her strategies for creating strategic brand plans, understanding target audiences, and standing out in competitive markets using techniques like 'Razor Branding.' Learn about balancing personal and professional life and leveraging DISC personality profiles for effective marketing.Jaci also discusses her book and podcast, offering tools and insights for building and understanding brands of all sizes.Connect with Jaci on social @ JaciRusso (Instagram | Facebook | LinkedIn) and check out the free resources on Brand State U.Last but not least, you can find Jaci's book on Amazon: He Said, She Said: BrandingICYMI: Episode 109 with Dr. Laura Sicola shares more on branding and crafting a compelling elevator pitch.*** Freebie alert! Build Your Lead Management Fairytale Workflow with 17hats Say "goodbye" to inbox chaos and "hello" to streamlined lead management that saves time and boosts your business. This free guide will walk you through how to build a lead management workflow with 17hats' premier package.

Dr. Laura Sikola, a cognitive linguist and communications expert, visits the podcast to talk about how to be a better presenter and communicator. Laura's work focuses on how to have better presence, telling stories, and connecting with your audiences. We talk about communication challenges like the “expert's curse” and how developing your “executive presence” can command attention and build rapport.Keywords: data, data visualization, DrLauraSikola, CognitiveLinguist, CommunicationExpert, PresentationSkills, ITProfessionals, FinanceProfessionals, DataAnalytics, EffectiveCommunication, ExpertsCurse, Storytelling, AudienceConnection, ExecutivePresence, MutualUnderstanding, AudienceEngagement, ConfidenceInPresentations, SlideDesign, VocalQuality, PresentationDelivery, SelfAwareness, PublicSpeaking, ClearCommunication, ConcisePresentations, DataPresentation, EffectiveSlides, 200Rule, SlideDesignTips, PracticeAndPreparation, EngagingAudiencesSubscribe to the PolicyViz Podcast wherever you get your podcasts.Become a patron of the PolicyViz Podcast for as little as a buck a monthCheck out Laura's website and watch her TED Talk, “Want to sound like a leader? Start by saying your name right”Follow me on Instagram, LinkedIn, Substack, Twitter, Website, YouTubeEmail: jon@policyviz.com

Text Kristen your thoughts or feedback about the showDr. Laura Sicola shares her story from college professor to leadership communication and influence expert.And because Laura is an expert in communication and influence, this episode is also packed with strategies and advice on branding, crafting a compelling elevator pitch, knowing when to outsource, and overcoming self-imposed limitations.Learn more about Laura and her services at laurasicola.com or connect with her on LinkedIn.***17hats is a game-changer when it comes to running your small business.This customer relationship management software includes online scheduling, professional quotes, contracts and invoices and magical workflows that send emails and reminders without being tied to your inbox 24/7. Use code FAIRYTALE or click here for 50% off your first year's subscription. *** Freebie alert! Build Your Lead Management Fairytale Workflow with 17hats Say "goodbye" to inbox chaos and "hello" to streamlined lead management that saves time and boosts your business. This free guide will walk you through how to build a lead management workflow with 17hats' premier package.

Mike C-Roc sits down with Dr. Laura Sicola, an executive communication coach, cognitive linguist, and international speaker. Dr. Laura shares insights into the power of effective communication and how it plays a vital role in leadership, particularly for Fortune 500 executives. They dive into the importance of mastering your name pronunciation, which Dr. Laura argues is key to building connections and ensuring people remember you. She also discusses her unique journey, from her early fascination with language sparked by her Chilean grandmother to earning her doctorate in educational linguistics. Whether you're curious about communication tips or looking to refine your leadership presence, this episode is packed with valuable strategies for anyone seeking to elevate their professional and personal interactions. Website - https://laurasicola.com Social Media Links/Handles: https://www.facebook.com/drlaurasicola/ https://www.instagram.com/drlaurasicola/ https://x.com/LauraSicola https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA https://www.linkedin.com/company/laurasicola-inc/

In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field, and the need for empathy and servant leadership. Angelo shares a personal story about dealing with a toxic team member and the lessons he learned from that experience. He also talks about taking a big risk in his career and how he communicated that decision to key stakeholders. In this conversation, Angelo J. Valletta discusses the risks he took in his career and the importance of understanding the core drivers of revenue in an organization. He shares his experience in advocating for mobile banking and the challenges of persuading others to invest in new technology. Angelo also emphasizes the value of empathy in communication and the importance of storytelling to effectively convey messages. He challenges listeners to practice empathy and find ways to help others within their organizations. Angelo also shares his journey of developing concise storytelling skills and the impact of having mentors in his career. In this episode you will learn: Master your subject to communicate complex ideas simply and concisely. Listen more than you speak to engage your audience effectively. Empathy and servant leadership are crucial for building a cohesive and successful team. Dealing with toxic team members requires addressing the issue directly and setting clear boundaries. Taking risks in your career can lead to growth and new opportunities, but it's important to communicate your decisions to key stakeholders. Understanding the core drivers of revenue in an organization is crucial for success. Advocating for new technology and innovation may require persuading others to invest in the future rather than focusing solely on immediate revenue. Empathy is a powerful communication skill that can help build relationships and drive success. Storytelling is an effective way to convey messages and engage others. Having mentors can greatly impact your personal and professional development.   About Angelo J. Valletta Angelo has close to forty years of progressively responsible managerial experience in diverse industries with companies ranging in size from small consultants to multi-national firms. He has a proven track record of developing and building effective internal and outsourced distributed teams and is a turn-around specialist in operations and customer service. He has held multiple board-level leadership roles and had his book “7 Rs of Leadership and Life” recently published by Newman Springs. Angelo currently serves as President and CEO for the Ben Franklin Technology Partners of Northeastern Pennsylvania. Prior to joining Ben Franklin Northeast, he served in several executive leadership roles at FISGlobal, one of the largest FinTech's in the world; President and CEO of an independent Community Foundation; Senior Vice President and Chief Bank Operations and Information Officer at Sun National Bank; and Philadelphia Market Chief Information Officer at PNCBank. Angelo earned his undergraduate degree in Computer Science from Temple University and his MBA from Philadelphia University. He serves on several non-profit boards and mentors students at a number of fine universities.  You can connect with Angelo J. Valletta in the following ways: LinkedIn: https://www.linkedin.com/in/aundrea-mitchell-06746370/  “7 Rs of Leadership and Life” book: https://www.newmansprings.com/release/?book=7rs-of-leadership-and-life Ben Franklin Technology Partners: https://benfranklin.org/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust. Hear how she faced the challenge head-on, communicated transparently, and built trust through teamwork and honesty. It's a testament to the strength of partnership and the importance of owning up to mistakes.

Co-Host Dr. Laura Sicola (https://mountaintoppodcast.com/name) My guest Dr. Laura Sicola is a TEDx laureate with over 7 million views. As a cognitive linguist and a leadership communication and influence coach, I had big plans to do a show with her on all of the stuff she's a genius at. For starters, she's from Philadelphia, where everyone talks fast...so she KNOWS the importance of, say...slowing down and enunciating, for sure. BUT...as you'll notice when you listen to the episode, all of that got flipped on its ear when we kicked off by talking about how our NAMES relate to dating and attraction. It was such a powerful and unique topic we stayed on it for 50 minutes! After all, even Dale Carnegie himself acknowledged how everyone's favorite words are their own name, and their favorite sound someone saying it. So, how should you actually SAY your name when introducing yourself to people...especially women? And how can you know a woman is attracted simply by how she says your name? What should you do if you meet a woman and instantly forget her name (which we all have)? What is the absolute best way to introduce yourself to a woman so that she'll remember you (and your name)? Next, listen in as Dr. Laura gives you the perfect strategy if you're name is frequently misspelled or mispronounced. Then, what if you're dating a great woman...except you can't stand her name? On that front, what if you can't stand your OWN name...then what? It's a funny, entertaining show with some legitimately original actionable content...enjoy. And when you're done, be sure to visit the website to download all the free goodies (and check out Dr. Laura's TEDx talk) https://mountaintoppodcast.com === HELP US SEND THE MESSAGE TO GREAT MEN EVERYWHERE === The content in this show is NEVER generated by AI. I discovered it can't handle a joke a long time ago. Meanwhile, I'll keep the practical, actionable ideas coming as well as the entertaining part...all for free. If you love what you hear, please rate the show on the service you subscribed to it on (takes one second) and leave a review. As we say here in Texas, I appreciate you!

Dr. Sarah Combs, CEO of University Area Community Development Corporation, shares her insights on the importance of active listening and recounts a personal experience where she failed to fully listen to a direct report, leading to a strained relationship. Dr. Combs also discusses the significance of engaging the community and seeking their input before making decisions. She shares a story about a project where she had to pivot from building housing to creating a park based on community feedback. She highlights the importance of humility and being willing to admit mistakes as a leader. In this episode, you will learn: How important active listening is Engaging the community and seeking their input before making decisions is essential for effective leadership. Humility is important for leaders to admit mistakes and be willing to change course when necessary. Learning from personal experiences and mistakes can lead to valuable lessons that can be shared with others to help them become better leaders. Focus on solutions and progress rather than dwelling on problems. Complimenting others can have a positive impact and increase influence. Speaking up as the lone voice of dissent or disagreement is important, especially in planning efforts. About Dr. Sarah Combs As the Executive Director and CEO of University Area CDC, Dr. Sarah leads a community development corporation that empowers and supports residents in one of the most underserved areas in Tampa, Florida. With a doctorate in business administration, she applies strategic thinking and innovative solutions to address the complex challenges of poverty, crime, health, housing and education in our community.Dr. Sarah has 14 years of experience in this role, and she is also a published author and a courtesy assistant professor at the University of South Florida Muma College of Business. She has developed and implemented multiple programs and services that have improved the quality of life, well-being, and self-sufficiency of thousands of families and individuals. She has also forged strong partnerships with local and national stakeholders, secured significant funding and grants, and enhanced the visibility and reputation of her organization. Dr. Sarah's mission is to create a vibrant and sustainable community where everyone can thrive and belong. You can connect with Dr. Sarah Combs in the following ways: LinkedIn: https://www.linkedin.com/in/sarahkcombs/ University Area CDC website: https://www.uacdc.org/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Misty Davis, the Chief Marketing Officer of Circana. They discuss the importance of authenticity in communication, the value of understanding different personality types, and the power of going to bat for others. Misty shares her experiences of taking risks, delivering hard news, and finding humor in everyday situations. The conversation highlights the significance of acknowledging and celebrating the achievements of others. In this episode you will learn: Authenticity is key in effective communication. Understanding different personality types can improve communication and collaboration. Taking risks can lead to personal and professional growth. Delivering hard news requires finesse and empathy. Finding humor in everyday situations can lighten the mood and humanize conversations. Acknowledging and celebrating the achievements of others is important for building a positive and supportive work environment. About Misty Davis As Chief Marketing Officer at Circana, Misty Davis drives multiple marketing and sales initiatives to align with the company's growth strategies, with the goal of accelerating demand, awareness, and ecosystem growth. She leads the continuous evolution of corporate messaging, positioning, and execution of the company's narrative in key marketing assets, including digital presentations, campaigns, events, demos, sales enablement, and strategic communications. Davis is laser-focused on pipeline generation, ensuring the company communicates the right message at the right time and in the right place to all target audiences. She supports the company's brand to employees and the community, as well as manages internal communications and industry relations efforts. Previously, Davis had a 16-plus year career at Google, where she held several positions, the most recent of which was Director, Global Client and Agency Solutions, Consumer Packaged Goods, Consumer Health, and Tech. She began her career at Google working across U.S. teams, then in various markets throughout APAC in 2011, which catapulted her into the previous decade of global leadership opportunities. She is a thought leader and trusted confidant to her colleagues and a well-respected consultant with expertise in her field with clients.   You can connect with Misty in the following ways: LinkedIn: https://www.linkedin.com/in/mistymuscatel/ Circana website: https://www.circana.com/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this conversation, Liz Ross, CEO of Shift Paradigm, discusses the importance of transparency within a framework in leadership communication. She shares a personal experience where lack of transparency caused disruption and unrest within her organization. Liz emphasizes the need for leaders to communicate the big rocks and immovable objects in a business, while acknowledging that there may still be uncertainties. She also highlights the value of having opposing force personalities in a team to challenge and push against strengths and weaknesses. In this episode you'll learn: Transparency within a framework is crucial in leadership communication to address uncertainties and prevent disruption. Leaders should communicate the big rocks and immovable objects in a business, while acknowledging that there may still be uncertainties. Having opposing force personalities in a team can lead to better decision-making and growth. Having a point of view and being willing to disagree is essential for effective communication and growth. Having a point of view and expressing it is crucial for effective communication and influence. The difference between disagreement and resistance. Why her philosophy is “never look backwards“ How to decide when to push an issue How she had to redirect on a $300 million campaign Advocating for others and building a team that complements your strengths is essential for success. About Liz Liz Ross is the President and CEO of Shift Paradigm and brings more than 26 years of experience leading some of the world's most progressive and fastest-growing agencies. She is passionate about challenging the norm and inspiring marketers to be early adopters of innovative ideas and technology. As a dynamic leader accustomed to navigating today's complex marketing world, Liz has pioneered brand-consumer relationships for clients such as General Motors, Delta, HP, General Electric, United Health Group, Michelin, Citibank, IBM, Clorox, Cox Communications, Hillshire Brands, Visa and Pepsi-Cola, to name a few.   You can connect with Liz Ross in the following ways: Shift Paradigm Website: https://www.shiftparadigm.com LinkedIn: https://www.linkedin.com/in/elizabethross/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Kate McQuade, the Vice President of Marketing at P360, a life sciences SaaS company. They discuss the importance of collaboration in leadership communication and the benefits of asking for help. Kate shares a missed opportunity where she didn't speak up and the lessons she learned from it. They also talk about taking risks in marketing and the importance of combining digital and physical outreach. In this conversation, Kate McQuade discusses her approach to risk-taking in marketing, the importance of delegation, and the dynamics of team collaboration. In this episode you will learn: Why collaboration is a crucial aspect of leadership communication. Asking for help can lead to better decision-making and empower the team. Missed opportunities can occur when you don't speak up or advocate for your ideas. Taking risks in marketing, such as combining digital and physical outreach, can yield positive results. Follow-up and proactive communication are essential to ensure ideas are considered and implemented. Laying out the cost, timeline, resources, and expected results can make new initiatives seem more manageable and increase stakeholder buy-in. Delegation is a valuable skill that can lead to more efficient use of time and leverage the expertise of team members. Speaking up and dissenting, even as the lone voice, can lead to better outcomes and the exploration of alternative ideas. Updating your resume with future goals in mind can help set a clear vision and guide your career path. The dynamics of a team and effective collaboration are crucial for achieving success in projects and goals. Being adaptable and able to laugh at oneself is important in navigating unexpected situations and maintaining a positive attitude.   About Kate Experienced technology-savvy executive adept at navigating dynamic regulatory and reimbursement landscapes. Trusted advisor to senior leadership, providing strategic insights to gain a competitive edge in swiftly changing market dynamics. Enthusiastic about assisting clients in devising and executing impactful solutions that yield tangible results. Possess a well-rounded background having worked on both vendor and client fronts, supported by an extensive network of valuable connections.   You can connect with Kate McQuade in the following ways: P360 Website: https://www.p360.com LinkedIn: https://www.linkedin.com/in/katemcquade/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Celebrate Our 300th Episode Re-Air! How do you impact someone with your communication? How do you inspire who you are speaking with?  How do you say your name so people are more likely to hear it? Dr. Laura Sicola can answer all of these questions to help you speak like a leader. As she says… “If you want to be seen as a leader, you have to sound like one”.  Listen in to gain the tools to elevate your communication and connection.   --   Ted Talk: Want to sound like a leader? Start by saying your name right | Laura Sicola https://www.youtube.com/watch?v=02EJ1IdC6tE  Book: Speaking to Influence:  Mastering Your Leadership Voice  https://www.amazon.ca/Speaking-Influence-Mastering-Leadership-Voice/dp/194878730X/ref=sr_1_1?crid=3AEKGK0558ITF&keywords=speaking+to+influence+laura+sicola&qid=1682520119&sprefix=speaking+to+influence+laura+sicola%2Caps%2C83&sr=8-1    --   The Empowered Team is your ticket to your next level - learn more via the link below: https://bit.ly/TheEmpoweredTEAM  

In this episode, we dive into the world of communication and how to master your voice in leadership positions with Dr. Laura Sicola. Dr. Laura Sicola is a leadership communication and influence expert, speaker, author of Speaking to Influence: Mastering Your Leadership Voice, and host of the podcast, Speaking to Influence: Communication Secrets of the C-Suite. Her mission is to transform executives into confident, inspiring leaders. A cognitive linguist by background, she has trained and coached executives at Fortune 500 companies, and non-profit leaders from around the world. Dr. Laura emphasizes that even the most accomplished and self-assured individuals can struggle when faced with significant tasks, underscoring her belief in the importance of what she terms the three C's of executive presence: Commanding the room, Connecting with the audience, and Closing the deal. She goes on to discuss the transformative power of shifting one's mindset from "What if" to "How can I serve?" This shift, she explains, can effectively address communication challenges in leadership roles. Reflection Questions: In what areas of your life or work can you offer genuine value and service to others? How might focusing on these opportunities enhance your sense of purpose and fulfillment? How do you currently balance external validation with your own inner passions and motivations? Reflect on a recent communication challenge you faced. How might adopting a "How can I serve?" mindset have changed your approach or outcomes?   Want to take Dr. Laura Sicola's leadership communication and influence quiz? Click the link below! https://arut58kv8hb.typeform.com/to/tsg2s8IM Hoping to find out more about Dr. Laura Sicola? LinkedIn: https://www.linkedin.com/in/drlaurasicola/ Website: laurasicola.com   Like this episode? Subscribe to Dethroning Your Inner Critic for a fresh dose of inspiration and practical strategies each week to silence self-doubt and create the life you deserve. Hit that subscribe button and leave a review to share your thoughts! Are you ready to find out which Inner Critic Is Ruling Your Mind? Take the FREE Inner Critic Assessment now to Identify the patterns that keep you stuck professionally and personally.

Reed Phillips, CEO of Oaklins De Silva and Phillips, shares insights on leadership communication and lessons learned from his career in investment banking. He emphasizes the importance of transparency in communication and the negative consequences of being secretive with employees. Reed also discusses a time when he made a wrong hiring decision and had to let someone go, highlighting the importance of admitting mistakes and seeking input from others. He shares his experience as an investment banker and offers advice on building influence and overcoming communication challenges. Reed suggests seeking feedback from industry colleagues and friends to assess one's abilities and areas for improvement. The conversation also touches on the importance of initiating conversations, developing storytelling skills, and simplifying complex concepts for clients. In this episode you will learn: Transparency in communication is essential for building trust and fostering a positive work environment. Admitting mistakes and seeking input from others can lead to better decision-making and problem-solving. Negotiation is a valuable skill that can help find win-win solutions and avoid missed opportunities. Being open to new opportunities and exploring alternatives can lead to personal and professional growth. Approach negotiations as win-win situations to find mutually beneficial solutions. Seek feedback from industry colleagues and friends to assess your abilities and areas for improvement. Initiate conversations and find common ground to build relationships and influence. Develop storytelling skills to engage and connect with others. Simplify complex concepts to make them more accessible and understandable for clients. About Reed With over 29 years of experience as a CEO and co-founder of Oaklins DeSilva+Phillips, Reed has successfully built and led one of the world's premier investment banking firms focused on the media, marketing, information and technology sectors. He has also expanded their global presence as the chairman and president of Oaklins International, which has 850 investment bankers in 45 countries.   You can connect with Reed in the following way: Website: https://www.oaklins.com/dp/en/ LinkedIn: https://www.linkedin.com/in/phillipsreed/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.          See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success. In this episode you will learn: Character during chaos is an important leadership trait. Promote individuals based on their strengths and redirect them to roles where they can excel. Express appreciation and acknowledge the contributions of team members. Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world. Recognize and leverage your unique talents and skills, and don't downplay their importance. Improve your voicemail message and ensure congruence between your audio and visual presence. Give a personalized outbound voicemail message to make a positive impression. Be the lone voice of dissent when necessary and advocate for others. About Richard Blank At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica's Call Center since 2008.   You can connect with Richard in the following way: Website: https://costaricascallcenter.com Facebook: https://www.facebook.com/groups/businessprocessoutsourcingcallcenter YouTube: https://www.youtube.com/channel/UC9ST99AEp7COEWS4q4VUw4Q LinkedIn: https://www.linkedin.com/in/costaricascallcenter/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Ekaterina (Katie) Curry, the Managing Director of Millennial Specialty Insurance. They discuss various topics related to communication and leadership, including the importance of precision in word choice, the need to be a translator between the C-suite and the team, the power of timing in communication, and the challenge of explaining things to teenage kids. Katie also shares her experience of going to bat for someone on her team and the lessons she learned from it. In this episode you will learn: Precision in word choice is crucial to avoid misinterpretation and potential problems. Being a translator between the C-suite and the team is an important leadership skill. Timing plays a significant role in effective communication. Explaining things to teenage kids can be challenging, but building a strong relationship and providing guidance can help. About Katie: Ms. Ekaterina (“Katie”) Curry is a global business & operations leader with deep expertise in financial services and insurance. She currently leads Operations, Quality, Process improvement and Agency teams at Millennial Specialty insurance multifamily. 2x Fortune 500 leader, she has led colleagues on 5 continents through transformation and rapid growth. Katie transitioned from Financial Services to insurance at the end of 2022 and is focused on bringing best practices to the insurance industry. Katie is originally from Bulgaria but has lived and worked in the U.S. for over 20 years. She holds an MBA in Finance and Entrepreneurship from Yale University. She is a frequent industry speaker and author on operations,leadership, and working with Gen Z and Millennial colleagues. When she is not working, you might find Katie hiking with her husband, kids and their dog Flynn. You can connect with Katie in the following way: LinkedIn: https://www.linkedin.com/in/ekaterinacurry/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola discusses the importance of crafting a clear and compelling elevator pitch. She deconstructs several examples of effective elevator pitches and highlights the key elements that make them powerful. She emphasizes the need for simplicity, relatability, and passion in delivering an elevator pitch. She also invites listeners to join her for an event where they can practice and improve their own elevator pitches. In this episode you will learn: Crafting a clear and compelling elevator pitch is essential for effectively communicating one's value proposition. An elevator pitch should be simple, relatable, and value-driven. It is important to show passion and enthusiasm when delivering an elevator pitch. An elevator pitch is an invitation to a longer conversation and should pique the listener's interest. Practice and feedback are crucial for refining and improving an elevator pitch.   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Patrick Lencioni, author of The Five Dysfunctions of a Team and The Six Types of Working Genius. They discuss the importance of trust, vulnerability, and conflict in teams, as well as the six types of working genius. Patrick shares personal experiences and insights, providing valuable advice for effective communication and leadership. The conversation explores the five dysfunctions of a team, emphasizing the importance of trust, healthy conflict, commitment, accountability, and attention to results. It also delves into the significance of effective communication, vulnerability, and understanding individual working genius. Pat also shares insights on team dynamics, leadership, and the impact of dysfunctional behaviors on organizational success. In this episode you will learn: Trust and vulnerability are essential for effective team communication and collaboration. Conflict avoidance can hinder team progress and innovation. Constructive conflict is necessary for growth and improvement. Understanding the six types of working genius can help individuals and teams leverage their strengths and work together more effectively. Trust is the foundation of effective teamwork, and without it, healthy conflict and commitment cannot thrive. Healthy conflict is necessary for teams to address issues openly and make decisions that everyone can commit to. Lack of commitment leads to passive agreement, which results in a lack of accountability and inattention to results. Avoidance of accountability hinders team performance and requires peers to hold each other accountable for behaviors and commitments. Inattention to results occurs when individuals prioritize their department's success over the collective success of the organization, leading to dysfunctional team dynamics.   About Patrick: Pat is one of the founders of The Table Group and is the pioneer of the organizational health movement. He is the author of 13 books, which have sold over 9 million copies and have been translated into more than 30 languages. As President of The Table Group, Pat spends his time speaking and writing about leadership, teamwork, and organizational health, and consulting with executives and their teams. After more than twenty years in print, his classic book, The Five Dysfunctions of a Team, remains a fixture on national best-seller lists. His most recent book, The Six Types of Working Genius, was released in September 2022. He is also the host of the popular business podcast, "At The Table with Patrick Lencioni".   You can connect with Patrick Lencioni in the following ways: Websites: https://workinggenius.com/ https://www.tablegroup.com/ Linktree: https://linktr.ee/working_genius LinkedIn: https://www.linkedin.com/in/patrick-lencioni-orghealth/ Read The 6 Types of Working Genius: https://www.amazon.com/dp/1637743297 Read The 5 Dysfunctions of a Team: https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Jeff Orlando, the Chief Learning Officer for Bristol Myers Squibb, about leadership communication. They discuss the importance of simplifying complex concepts and using the rule of three to convey messages effectively. Jeff shares a story about missing an opportunity because he held back and waited for more support, instead of moving forward with a smaller group of influential leaders. They also discuss the value of engaging in conversations with senior leaders and asking them what they want to hear. In this episode you will learn: The importance of influence in leadership and how to effectively communicate decisions to key stakeholders The value of seeking advice from influential individuals and using them as sounding boards. The power of storytelling and using data to support your message. Taking risks and successfully managing change by setting expectations and mitigating potential issues. About Jeff: Jeff is Chief Learning Officer at Bristol Myers Squibb (BMS), overseeing the company's learning and leadership strategy and execution. Jeff believes we have a special responsibility in the healthcare sector to stay on the cutting-edge – our skills, capabilities and performance directly translate to the medicines and therapies we deliver for our patients. Prior to BMS, Jeff led learning, organization development and talent teams at Medtronic and Deloitte. At Medtronic, Jeff led learning and development evolution and supported the company's multi-year culture change journey. At Deloitte, Jeff oversaw various functions including executive development, leadership development and performance management and related talent practices. Earlier in his career, Jeff advised Fortune 100 companies in the pharmaceutical and entertainment sector on human capital matters. Jeff has a M.A. in Social-Organizational Psychology from Columbia University, and a B.A. in Psychology and French from Susquehanna University, where he served as a Presidential Fellow and was a member of the Honors program. Jeff regularly speaks on topics related to talent, learning and innovation – having shared the stage with leading academics, NFL coaches and prominent educators. Jeff's work has also been featured in publications such as People & Strategy and Harvard Business Review. Jeff's professional affiliations include the Society for Industrial-Organizational Psychology (SIOP). Jeff is engaged in community service, having recently served on the board of Heights Philadelphia, a leading non-profit focused on college success, economic mobility and workforce success. Jeff lives in the Philadelphia area with his wife and two school-aged daughters.   You can connect with Jeff in the following ways: BMS Website: https://www.bms.com/ LinkedIn: https://www.linkedin.com/in/jeffreyworlando/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Martha Sharkey, founder and CEO of Today Is a Good Day, shares her experience in nonprofit leadership and the mission of her organization to provide support for families who have experienced the Neonatal Intensive Care Unit (NICU). She discusses the inspiration behind the organization's name and the importance of celebrating the good moments in the NICU journey. Martha also talks about the leadership communication lessons she has learned, including empowering her team members to take the lead and solve problems, and the challenge of asking for financial support. She reflects on missed opportunities and the importance of hiring additional staff to support the organization's growth. Martha shares her experiences with taking risks and making big decisions in her organization. She discusses the importance of acknowledging others who are going through difficult times and shares a personal challenge for listeners to reach out to someone in their network who may be struggling. Martha also talks about the skill of thinking on the spot and distilling information into soundbites for media interviews. Finally, Martha discusses the importance of acknowledging others and the power of a simple message of support.   In this episode you will learn: How Martha empowered team members to take the lead and solve problems. Why asking for financial support is essential for the sustainability of nonprofit organizations. How hiring additional staff can support the growth and expansion of an organization. Acknowledging others who are going through difficult times is important and can make a significant impact. Short, concise communication can be powerful and effective in various contexts. A simple message of support and acknowledgement can mean a lot to someone who is struggling. Mentioned in the Episode: “Turnover is Vanity, Profit is Sanity: 9 ½ Steps for Improving Your Profits and Cashflow” – Book by Dan Bradbury “Breeding Gazelles: Fast Growth Strategies for Your Business” – Book by Dan Bradbury About Martha: Martha Sharkey is the Founder & CEO of Today is a Good Day, a non-profit providing personal and financial support for families who experience the Neonatal Intensive Care Unit (NICU). Martha and her husband, Paul, founded Today is a Good Day in honor of their daughter, Claire, and in memory of their daughter, Mary. They welcomed their identical twin girls at just 23 weeks and 5 days on November 14, 2010. Mary was with them only two weeks before passing away. Claire beat incredible odds and came home after 103 days in the NICU at Jefferson Abington Hospital. Following their extended stay in the Neonatal Intensive Care Unit (NICU), the Sharkeys recognized a gap in care for parents and families navigating the NICU journey. They founded Today is a Good Day to fill that gap to support families. Martha has led the effort to advance the mission of Today is a Good Day expanding its reach to 29 hospitals and organizational partners in seven states over the past ten years. Programming for hospital partners includes care packages for families, Navigate the NICU Sessions with current families navigating the NICU journey, Vital Needs Support grant programs for families in need, a podcast, Advocacy resources, and an online community of support. In addition to programs within the hospitals, Today is a Good Day sends care packages upon request across the country and internationally. Prior to focusing fully on advancing the mission of Today is a Good Day, Martha served in several non-profit leadership roles, including Executive Director of the Chestnut Hill Business District and Assistant Director of Corporate Sponsorship for The Franklin Institute. She has received several awards for her non-profit work, including Parent of the Year by Main Line Parent Magazine and the Distinguished Community Service Award from the Glenside Inter-Service Clubs. You can connect with Martha in the following ways: Web: https://www.todayisagoodday.org/ Instagram: @nicutoday Facebook: https://www.facebook.com/nicutoday LinkedIn: https://www.linkedin.com/company/nicutoday/?viewAsMember=true You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/@LauraSicolainc Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola discusses the importance of measuring and improving executive presence and leadership communication. She introduces a simple tool that assesses 10 core communication contexts and competencies that are essential for a leader's brand. The tool measures confidence and effectiveness in areas such as public speaking, storytelling, charisma, reading the room, nonverbal communication, diplomacy, inspiring others, networking, handling impromptu speaking situations, and reflecting the company's brand. Take the assessment and find out how to join a live group call to debrief your scores and receive guidance on developing your communication and influence skills. In thie episode, you will learn: Why measuring executive presence and leadership communication is important for improvement. How to access a simple tool that assesses 10 core communication contexts and competencies. Mentioned in the Episode: Take the Quiz You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Jane Boulware, author of Worthy: From Cornfields to Corner Office of Microsoft, shares her journey from rural Iowa to becoming a top executive at Microsoft. She emphasizes the importance of overcoming self-doubt and claiming one's worth. Boulware discusses the need to adapt communication styles to connect with different audiences while staying authentic. She also highlights the difference between managing and leading, emphasizing the importance of inspiring and motivating others. Boulware shares her experiences of being dismissed and how she used the word 'yet' to fuel her determination. She encourages others to never give up and to keep pushing forward. In this conversation, Jane Boulware discusses various challenges and strategies related to leadership and personal growth. She addresses the issue of dealing with toxic individuals in the workplace, emphasizing the importance of recognizing and removing toxic behavior. Boulware also explores the difference between feeling afraid and being good enough, highlighting the need to embrace fear as a catalyst for growth. Additionally, she shares insights from her experience at Microsoft, where she learned the value of leadership and collaboration. Boulware concludes by discussing the relevance of the Gottman Institute's four horsemen of the apocalypse in both personal and professional relationships. In this episode you will learn: Overcoming self-doubt and claiming one's worth is essential for success. Adapting communication styles to connect with different audiences while staying authentic is crucial. Leadership involves inspiring and motivating others, while management focuses on tasks and deadlines. Using the word 'yet' can fuel determination and help overcome obstacles. Never giving up and pushing forward is key to achieving goals. Recognize and remove toxic behavior in the workplace. Embrace fear as a catalyst for growth. Focus on collaboration and leveraging the strengths of team members. Celebrate successes and recognize personal worth. Apply relationship-building strategies to both personal and professional contexts. About Jane: Jane is an inspiring and dynamic catalyst for change whose stories, humor and honesty empowers all to rethink what's possible. From the cornfields of rural Iowa, Jane Boulware defied expectations to build billion-dollar businesses, lead the US's largest merger and rise to top Microsoft executive. Jane's unconventional career and approach blazed a trail for many. “My failures and success show worth isn't defined by what you have or have not, but by what you make, claim, and give of what you got.” All proceeds from her book Worthy go to Boys & Girls Clubs scholarships.   You can connect with Jane Boulware in the following ways: Website: www.Janeboulware.com Book: Worthy: From Cornfields to Corner Office of Microsoft, Stories of Overcoming Facebook: https://www.facebook.com/profile.php?id=61554463565081 Instagram: https://www.instagram.com/janeboulware4/ LinkedIn: https://www.linkedin.com/company/janeboulware/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Have you ever considered how a simple conversation could pivot your entire career path or personal life? Today, Dr. Laura Sicola,  a leadership communication and influence expert, shares profound insights into the essence of meaningful communication and its pivotal role in establishing and nurturing professional relationships. The discussion delves into practical advice for networking effectively, understanding the dynamics of first impressions, and leveraging relationships for career advancements. Tune in to learn how one chance meeting transformed Dr. Sicola's career path and how you can apply these principles to enhance your professional and personal relationships.     [00:01 - 05:27] Overcoming Self-Sabotage in Relationships Why fears of rejection and failure are crucial in personal growth and relationship building The importance of asking questions and actively listening to form deeper connections Utilizing humor and relatability to break down barriers in communication   [05:28 - 10:12] Mastering the Art of Networking Effective networking isn't about impressing others but making them feel understood The key to a successful introduction is simplicity and clarity in communication Avoiding jargon and focusing on making connections feel smart enhances engagement   [10:13 - 15:24] The Catalysts of Career Transformation Serendipitous meetings can lead to unexpected career opportunities and shifts Openness to new experiences can significantly broaden one's professional landscape The value of being prepared to share one's expertise succinctly when opportunities arise   [15:25 - 20:15] Expanding Global Impact Through Relationships Building lasting relationships can lead to collaborative projects worldwide Mentoring relationships can evolve into partnerships that foster global initiatives The power of networking extends beyond immediate connections, influencing countless lives   [20:16 - 25:14] Embracing Opportunities and Breaking Barriers Overcoming imposter syndrome is essential for personal and professional advancement The importance of not self-rejecting before giving others the chance to respond How challenges and insecurities help normalize struggles and foster connectivity     Key Quotes:   "It's the smallest details that can make the biggest difference." - Laura Sicola   "The best way to make people think you're smart is to make them feel smart." - Laura Sicola     Connect with Laura:   Website: https://www.vocalimpactproductions.com                  https://www.speakingtoinfluence.com   LinkedIn: https://www.linkedin.com/in/drlaurasicola Facebook: https://www.facebook.com/laura.sicola        Honoring: Chris Cain     Thanks for tuning in!   If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe!    Find me on the following streaming platforms:   Apple Spotify Google Podcasts IHeart Radio Stitcher

In this episode, Dr. Laura Sicola interviews Jeff Wetzler, co-founder and co-CEO of Transcend, a nonprofit organization dedicated to transforming education. They discuss the need for education reform and the challenges of communication in leadership. Wetzler emphasizes the importance of listening and creating a safe space for open communication. He also highlights the power of curiosity and asking questions to learn from others. The conversation concludes with a listener challenge to practice no BS listening. Overall, the episode explores the role of effective communication in driving educational innovation and leadership success. In this episode you will learn: Schools need to be reinvented to meet the changing needs of students in the 21st century. Effective communication requires active listening and creating a safe space for open dialogue. Curiosity and asking questions are essential for learning from others and fostering innovation. Avoid jumping to conclusions and be willing to laugh at yourself. About Jeff: JEFF WETZLER is co-CEO of Transcend, a nationally recognized innovation organization and author of Ask: Tap Into the Hidden Wisdom of People Around You. Wetzler combines unique leadership experiences spanning more than 25 years in business and education, as a management consultant to the world's top corporations, a learning facilitator for leaders around the world, and as Chief Learning Officer at Teach For America. He earned a Doctorate in Adult Learning and Leadership from Columbia University and a bachelor's in psychology from Brown University. Based in New York, he is a member of the Aspen Global Leadership Network and is an Edmund Hillary Fellow. See his new Harvard Business Review article here.See omnystudio.com/listener for privacy information.

In this compelling episode, Amy Bernstein, esteemed editor at Harvard Business Review, delves into the nuances of leadership communication and the transformative power of relinquishing control. Drawing from her wealth of experience, Amy underscores the importance of motivating over micromanaging, advocating for a leadership style that empowers others and fosters trust in their capabilities. Through candid reflections, Amy navigates the challenges of self-doubt and missed opportunities, urging listeners to embrace risk-taking and cultivate unwavering self-belief. She shares a poignant personal anecdote of confronting workplace bullying, emphasizing the indispensable role of integrity in leadership. As the episode unfolds, Amy issues a powerful call to action, challenging leaders to reevaluate their approach by stepping back from micromanagement and embracing a culture of empowerment. Listeners are bound to glean invaluable insights into fostering effective leadership communication, navigating adversity with resilience, and championing integrity in the workplace. Join us for a transformative journey as we explore the keys to empowering leadership and communicating with enduring impact. In this episode you will learn: Leadership communication involves motivating rather than micromanaging Empowering others and trusting their abilities is essential for effective leadership Self-doubt can hinder personal and professional growth, but taking risks and believing in oneself is crucial Standing up against workplace bullying demonstrates integrity and sets a positive example Stepping back from micromanaging and empowering teams can lead to better outcomes About Amy: Amy Bernstein is the Editor of Harvard Business Review, where she oversees the magazine and its team of editors. She's also the Vice President and Executive Editorial Director for Harvard Business Publishing, responsible for the editorial strategy and content development of the learning and educator assets for HBP's Corporate Learning and Higher Education businesses. You can connect with Amy Bernstein in the following ways: LinkedIn: linkedin.com/in/amybernstein Twitter: https://twitter.com/asbernstein2185   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

In this episode, Dr. Robert Cavagnol, President of St. Luke's Clinic, shares insights on communication and leadership. He emphasizes the importance of listening and empathetic listening as key communication skills. Dr. Cavagnol also discusses the use of the DISC profile for understanding communication styles and adapting to different individuals. He shares personal experiences of taking risks, making mistakes, and learning from them. Additionally, he highlights the importance of advocating for others, especially in challenging situations. Overall, Dr. Cavagnol's insights provide valuable lessons for effective communication and leadership. In this episode you will learn: Listening is a crucial communication skill, and empathetic listening is particularly important for leaders. The DISC profile can help understand communication styles and adapt to different individuals. Taking risks and making mistakes are part of leadership, and it's important to learn from them. Advocating for others, especially in challenging situations, is an essential aspect of leadership. About Rob: Dr. Robert Cavagnol, MD, MHA, FACS, currently serves as the president of St. Luke's Clinic, based in Boise, Idaho. Rob joined St. Luke's in 2020, just as the COVID pandemic took off. He continues to practice clinically, participating in acute care surgery shifts in the Treasure Valley. He leads a clinic of 1600 providers as the accountable executive for the physician enterprise at St. Luke's, which is the largest health system and largest private employer in the state of Idaho. Dr. Cavagnol received his bachelor's degree in health sciences from Kalamazoo College and his medical degree from Wayne State University, School of Medicine. He completed his surgical training at the University of Cincinnati. Following his general surgery residency, Dr. Cavagnol spent three years on active duty with the U.S. Navy, stationed at Camp Lejeune, North Carolina. During his naval career, Dr. Cavagnol deployed twice, first on the hospital ship USNS Comfort in support of humanitarian relief after hurricane Katrina, and then as a trauma surgeon to Fallujah, Iraq, in support of Operation Iraqi Freedom. After completing his commitment to our country, Dr. Cavagnol joined Mercy Health System in Springfield, Missouri, as a practicing general surgeon. He attended Missouri State University during his time with Mercy and earned a master's in healthcare administration. While at Mercy, Rob was recognized with the Young Physician of the Year award in his third year with the health system. He also held numerous leadership positions with Mercy, including medical director of patient safety and quality, section chair for general surgery, vice-president of surgery, chief physician officer, and president of the Mercy Springfield clinic. You can connect with Rob Cavagnol in the following ways: LinkedIn: www.linkedin.com/in/robertcavagnol Twitter: https://twitter.com/RCavagnol Medium: https://medium.com/@drcavagnol Facebook: https://www.facebook.com/robert.cavagnolmdphysician   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Marian Baldini, the CEO and president of Kencrest, a human services and early learning provider. Marian shares her experiences and insights on leadership communication, including the importance of enrolling people to their giftedness and the power of silence in conversations. She also discusses the challenges she faced in starting a new company and the importance of speaking up as the lone voice of dissent. Overall, Marian emphasizes the need for leaders to understand and connect with their team members' strengths and interests to create a positive and productive work environment. In this episode you will learn: Enrolling people to their giftedness is an important aspect of leadership communication. Overcoming the fear of public speaking can lead to personal growth and improved communication skills. Authentic inclusion is essential in creating a supportive and inclusive environment. Making wrong calls is a part of leadership, but it's important to learn from them and make necessary adjustments. Taking risks can lead to innovation and growth, but effective communication is crucial in navigating the challenges..   About Marian: Marian Baldini is the CEO and President of KenCrest, a human services and early learning provider throughout Pennsylvania, Connecticut, and Delaware; that serves over 12,500 people annually. She is an unwavering advocate for the equality and inclusion of people with disabilities, as well as access to early education for all. Marian has over 40 years of leadership in executive planning, administration, academia, and operational oversight; and began her career as a Direct Support Professional in the 1970s, at the same Agency where she now serves as CEO. She has been recognized by Philadelphia Business Journal as one the “Most Admired CEOs” (2019) in the region, as well as a “Woman of Distinction” (2015); as one of Main Line Today's “Power Women” in 2021; as Lutheran Services of America (LSA)'s first ever Paragon Award (2022); as Drexel University College of Medicine's first non-doctorate recipient of their Biomedical Sciences Graduate Recognition Award (2022); and most recently recognized by Metro Philadelphia as a “Power Women” on their annual Power Player list (2022). You can connect with Marian Baldini in the following ways: Website: http://www.kencrest.org Marian Baldini LinkedIn: https://www.linkedin.com/in/marian-baldini-90745728 KenCrest LinkedIn: https://www.linkedin.com/company/kencrestservices/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

In this episode of Speaking To Influence, Dr. Laura Sicola engages in a captivating conversation with Jason Scott, CEO of 120VC, unraveling the core elements of winning teams and effective leadership. In this episode you will learn: Connecting employees to the company's mission is crucial for their engagement and satisfaction. Shifting from advocacy to inquiry in leadership communication can lead to better team collaboration and problem-solving. Leaders who focus on inquiry and active listening can empower their team members and set them up for success. Servant leadership requires a balance of leadership and management, with a focus on discipline, trust, transparency, and accountability. Inquiry is essential for effective leadership. Instead of immediately judging or dismissing someone's ideas, get curious and ask questions to understand their perspective. Developing empathy is crucial for effective leadership. It allows leaders to understand and connect with their team members, leading to better relationships and improved results. Being the lone voice of dissent can be challenging but necessary. It requires courage to speak up and offer a different perspective, but it can lead to better decision-making and innovation. Improving communication skills is an ongoing process. Leaders should continuously work on their ability to explain ideas clearly and listen actively to ensure effective communication. Jay's book 'It's Never Just Business, It's About People' offers valuable insights and lessons on leadership and communication. About Jason Scott: Scott, a talentless, real-life anti-hero who doesn't just talk the talk, he walks the walk. Growing up in the streets of Los Angeles with less-than-ideal parents, J. learned early on that actions speak louder than words. After dropping out of high school at 17, J. joined the Navy and learned firsthand that grit and courage could overcome any lack of talent. He embraced every opportunity to learn and eventually became a Naval Rescue Swimmer, jumping out of helicopters to save lives.Rewind, two decades ago, J. founded 120VC to help people, leaders, and teams get things done that really matter. He's uncovered some universal truths along the way: organizations are optimized for the results they're getting, and to get different results, humans need to perform their jobs differently. But here's the kicker: humans crave success in all areas of their lives, and nobody knows how to be successful doing their job differently. That's where leaders come in - to help people feel safe to experiment and slay new ways of working. Scott is the epitome of the anti-thought leader, proving that leadership isn't about being the most talented or successful person on the team. It's about helping your team members define and deliver success. If you surround yourself with talented people and inspire them to reach for THEIR potential, the leader doesn't need to be talented. They just have to play for the team. J. Scott is a regular guy who's proven that actions speak louder than words. You can connect with Jason Scott in the following ways: Website: www.JasonScottLeadership.com Jason Scott LinkedIn: https://www.linkedin.com/in/jasonscott120vc/ Jason Scott's Book: https://www.amazon.com/Its-Never-Just-Business-People-ebook/dp/B07Q62L9P4/ref=sr_1_fkmrnull_1?tag=scribemedia-20&keywords=its%20never%20just%20business%20j.%20scott&qid=1554487733&s=gateway&sr=8-1-fkmrnull&geniuslink=true You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode of Speaking To Influence, Dr. Laura Sicola engages in a captivating conversation with Eric Watkins, President at Abstract Marketing Group. They delve into various aspects of effective communication, personal growth, and professional development. Key Points Discussed: Audience-Centric Communication: Effective communication isn't just about conveying information; it's about understanding how your message resonates with the audience. Enneagram Type and Communication Style: Eric discusses the influence of Enneagram type on communication styles, emphasizing the importance of self-awareness in tailoring communication approaches. The Value of Articulating Intentions: Eric highlights the significance of articulating what you're not trying to do in addition to stating your intentions clearly, using contrasting statements to prevent misinterpretation. Risk-Taking and Growth: Eric shares insights from his journey of taking risks and stepping outside his comfort zone, emphasizing how such experiences contribute to personal and professional growth. Difficult Conversations: Listeners are challenged to engage in a difficult conversation within 24 hours, with an emphasis on starting such discussions by addressing strengths and positive aspects before tackling challenges or weaknesses. In this episode you will learn: Effective communication focuses on how your message lands with the audience, not just your understanding of the content. When delivering difficult messages, prioritize addressing the audience's concerns and emphasizing the 'what's in it for me' aspect. Contrasting statements can clarify intentions and prevent misinterpretation. Taking risks and venturing outside your comfort zone fosters growth. Initiate conversations by highlighting strengths and positives before addressing challenges. About Eric Watkins: Eric Watkins has ascended from an intern to the Executive team in just 11 years, currently serving as the President of Abstrakt Marketing Group. Noteworthy among his achievements is his pivotal role in restructuring the Partner Sales division, contributing significantly to the company's revenue growth while ensuring cultural progression.   You can connect with Eric Watkins in the following ways: Website: Abstract Marketing Group https://www.abstraktmg.com/ Abstrakt Marketing Group LinkedIn: https://www.linkedin.com/company/abstrakt-marketing-group/ Eric Watkins LinkedIn: https://www.linkedin.com/in/eric-watkins-amg/ Podcast: Listen on Spotify https://open.spotify.com/show/5gBUiVIagy8lvT1juRq0qx   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Ian Wendt, the Chief Commercial Officer at Jaguar Health. They discuss various topics related to leadership, communication, and personal development. Ian shares insights about his experience in the biopharmaceutical industry and the unique aspects of Jaguar Health. He also talks about the importance of understanding the needs of executive leaders and adapting communication styles accordingly. Additionally, Ian highlights the value of executive coaching and the impact it can have on leadership development. In this conversation, Ian shares his experience with executive coaching and the value it brings. He emphasizes the importance of being coachable and open to receiving constructive feedback. Ian also challenges listeners to expand their network by reaching out to individuals outside their usual circles. Finally, he discusses the challenge of explaining complex topics, such as drug pricing, to the general public. In this episode you will learn: Understanding the needs of executive leaders and adapting communication styles accordingly is crucial for effective communication. Investing in executive coaching can greatly enhance leadership development. Self-awareness of communication style is important for building productive relationships and interactions. Building strong relationships and active listening are essential for effective communication. Being open to constructive feedback and actively seeking ways to improve is crucial for personal and professional growth. Expanding your network by reaching out to individuals outside your usual circles can lead to new opportunities and perspectives. Initiating conversations with others, even if it feels uncomfortable, can help build relationships and expand your network. Explaining complex topics requires finding ways to simplify and communicate effectively, especially when discussing sensitive subjects like drug pricing. About Ian: Ian Wendt has over three decades of experience in the biotechnology and pharmaceutical sectors. Ian is currently serving as the Chief Commercial Officer at an emerging biotechnology company. Prior to his current role, Ian has held leadership positions at a variety of large pharmaceutical companies leading national teams and driving market development outcomes in HIV treatment and prevention, and hepatitis C. His expertise spans business strategy, revenue and profit growth, and cross-functional leadership, making him a sought-after voice in the industry. You can connect with Ian Wendt in the following ways: LinkedIn: Ian Wendt: https://linkedin.com/in/ianwendt - Connect with Ian on LinkedIn to explore his extensive executive leadership experience across sales, marketing, and commercial operations functions in the biotechnology and pharmaceutical sectors. Gain insights into his proven ability to drive outcomes, manage P&L responsibilities across multiple revenue streams, and build new teams for successful drug launches. Website: RealPharma: https://www.realpharma.co - Visit RealPharma's website to engage with Ian Wendt and Dr. Na-Ri Oh in insightful discussions about the pharma world. Listen to their podcast, where they talk with industry leaders to delve into biotechnology, pharmaceuticals, and healthcare. With over three decades of experience, Ian Wendt, as the Chief Commercial Officer at an emerging biotechnology company, offers valuable perspectives on business strategy, revenue growth, and market development outcomes in HIV treatment, prevention, and hepatitis C. X: https://twitter.com/Ian_Wendt - Follow Ian on Twitter to stay updated on his latest insights, industry trends, and engagements in the biotechnology and pharmaceutical sectors. You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Have you heard these three myths about establishing yourself as a thought leader?Myth 1: You have to be a natural-born leader to succeed.Myth 2: It takes years to build a personal brand.Myth 3: Networking is only effective for extroverts.I'll reveal the truth behind these myths, but first, let's uncover the strategy for positioning yourself as a thought leader.Dr. Laura Sicola, an esteemed executive coach and communication expert, brings a wealth of knowledge and experience to the table. With a doctoral background and over 15 years of professional practice, she has honed her skills in guiding business leaders and entrepreneurs to develop their personal brands and establish themselves as thought leaders in their respective fields. Dr. Sicola's unique approach to group coaching program development and executive communication skills training has positioned her as a reputable figure in the industry. Her dedication to empowering professionals to enhance their visibility and influence through effective networking and personal brand identity has made her a recognized authority in the field of thought leadership."You have to ask for referrals. And it's not just like cold-calling random people. Book an interview. -Dr. Laura Sicola"Conversation Highlights:Master the art of positioning yourself as a thought leader to elevate your influence and impact.Develop a robust group coaching program to empower and guide your team towards transformative growth.Hone your executive communication skills to command attention, inspire action, and drive organizational success.Craft a compelling personal brand identity that resonates with your audience and sets you apart as an industry authority.Uncover the secrets of effective networking to expand your reach and position yourself as a thought leader in your industry.Resources:Visit LauraSicola.com to access the Eight Keys to Establishing Your Brand as a Go-To Thought Leader.Explore the podcast Speaking to Influence to gain insights and tips on communication, leadership, and influence from Laura Sicola's 200 episodes.Develop group coaching programsDeveloping group coaching programs can help professionals move beyond their job titles and establish their personal brand as thought leaders. These programs provide participants with the necessary skills and tools to stand out in a competitive environment, offering structured sessions to develop assets that showcase their expertise effectively. – – – – – – – – – – – – –

In this 200th episode of "Speaking to Influence", Dr. Laura Sicola reflects on the lessons she has learned from podcasting about leadership, communication, and influence. She also shares insights from a panel of experienced podcasters. The key takeaways include the importance of listening as a leader, building trust through clear and concise communication, and focusing on impact rather than just influence. Dr. Sicola emphasizes the value of authenticity and creating assets to share one's story and vision. She concludes by inviting listeners to download her free resource on building a personal brand. In this episode, you will learn: Listening is an essential skill for leaders, as it allows them to gather feedback and make informed decisions. Clear and concise communication is crucial for building trust and engaging an audience. Impact is more important than influence, as it focuses on making a meaningful difference in the world. Authenticity and creating assets, such as podcasts, TEDx talks, and books, can help establish credibility and open doors for opportunities. You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

Ashley Sardjoe shares his journey, emphasizing the importance of being present, embracing mistakes, and clear communication during change. He highlights the power of accountability partners and self-discipline for achieving goals. In this episode you will learn:  The power of being present and actively listening to build strong connections. How to transform mistakes into growth opportunities through effective communication during change. Strategies for taking calculated risks and making clear decisions with strong communication to stakeholders. Why accountability partners are essential for achieving your personal and professional goals. About Ashley: Meet Ashley Sardjoe, a global People & Organization leader with a passion for driving transformative change that enhances organizational performance and drives sustainable business growth. With over 15 years of experience in the field of HR, Ashley is renowned for his ability to develop and execute human capital strategies that enable organizations to achieve their strategic objectives. Starting his career in management consultancy for both Accenture and EY, Ashley managed and led multiple local & global HR, business, and process improvement initiatives, including all relevant change management activities and system implementations. Since 2011, Ashley has been working with and for Novartis within their headquarters in Basel, Switzerland in different global HR roles. In 2019 Ashley moved to his home country, the Netherlands to assume the role of Country People & Organization Head. Since 2021, Ashley is the VP, Country People & Organization Head for Novartis in Canada. As a natural change agent, Ashley thrives on leading organizations through periods of growth and transformation, working collaboratively with stakeholders to craft compelling visions for the future, and delivering bold and innovative strategies to achieve their goals. He is a passionate advocate for diversity and inclusion, and is committed to creating work environments that foster innovation, accountability, and engagement. You can connect with Ashley Sardjoe in the following ways: LinkedIn: Ashley Sardjoe: https://ca.linkedin.com/in/ashley-sardjoe-1143259 - Connect with Ashley on LinkedIn to learn more about his experience in HR leadership and his passion for change management. Learn more about Novartis: Novartis: www.novartis.com - Visit the Novartis website to learn more about the company and its commitment to innovation and patient care. You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola interviews Ngozi Okeh, the global head of DEI at NextRoll, a marketing tech company. They delve into the importance of diversity, equity, and inclusion (DEI) in the workplace and how it can significantly impact business success. In this episode you will learn: The practical application of diversity, equity, and inclusion (DEI) as a daily practice shaping workplace dynamics and opportunities. Strategies for effectively engaging executive leaders in DEI by aligning initiatives with organizational goals and priorities. Overcoming common misconceptions about DEI and fostering a culture of inclusivity and belonging. How vulnerability in leadership can lead to more meaningful contributions and collaboration among team members. Practical tips for managing nervousness in speaking engagements and enhancing communication effectiveness. The pitfalls of relying on the 'It Factor' in hiring decisions and the importance of grounding assessments in objective standards. Recognizing the influence of bias in decision-making and strategies for avoiding subjective biases. The value of seeking external perspectives and diverse viewpoints to challenge biases and make informed decisions.  About Ngozi: Ngozi Okeh is an accomplished DEI leader with a proven track record of driving initiatives to integrate diversity, equity, and inclusion into strategic business processes. She specializes in conceptualizing, defining, and operationalizing DEI principles to align with organizational goals, developing and overseeing policies and programs aimed at fostering a diverse and inclusive workplace culture. Holding a Master's degree in HR Management from Georgetown University, she brings extensive experience across multiple industries, including mortgage banking, government, and the tech sector. In her role as Global Head of DEI, Ngozi has led teams, collaborates with company executives, and provides strategic guidance to drive organizational change. Beyond her professional endeavors, she is actively involved in community service as a board member for Hunger Free America, demonstrating her commitment to creating a positive social impact.   You can connect with Ngozi in the following ways: LinkedIn: https://www.linkedin.com/in/ngoziokeh/   You can connect with Dr. Laura Sicola in the following ways:   LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Laura welcomes Dan Bradbury to the show where he shares his three commandments for success and enhancing confidence, presence, and influence in Mergers and Acquisitions. In this episode you will learn: Why connecting personally is so important in M&A, as it builds trust and rapport- show how much you care, then how much you know. How understanding the other person's motives is essential for effective communication and negotiation Why articulating your numbers is necessary to convey the financial aspects of the deal and actually gain buy in. Get to know your own business inside and out to communicate about it more effectively. Mentioned in the Episode: “Turnover is Vanity, Profit is Sanity: 9 ½ Steps for Improving Your Profits and Cashflow” – Book by Dan Bradbury “Breeding Gazelles: Fast Growth Strategies for Your Business” – Book by Dan Bradbury   About Dan: Dan Bradbury is the owner of a private equity group and his primary focus is as an investor who specialises in taking companies already producing seven figures in revenue and accelerates their growth to over 10 million. His love of numbers and finances is what sets him apart and allows him to find the hidden assets and weaknesses within the businesses that he invests in and the business owners that he consults. He started out with nothing and built himself up from the ground up. Dan has over 15 years of business experience in a huge range of industries. He has founded, built and sold two companies for seven figures and has invested in over a dozen other companies on top of the five businesses that he has purchased outright. Dan's specialty is maximizing the value of a business, whether it be simply to keep the business and reap the rewards or to exit the business for a big payout he has done on seven different occasions.   You can connect with Dan in the following ways: Web: https://danbradbury.com/  – go to Dan's website to find a free business profit maximizer score card. Answer questions to get a custom 20 page report in 10 different areas to maximize the profitability for your business.   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Katie Bussing, Chief Human Resources officer of Springfield Clinic, is Laura's guest this week on Speaking to Influence. Katie shares some tips on how she pulse checks a room when speaking to different groups, especially key stakeholder groups. In this episode you will learn: How Katie is working to change the perception of HR by demonstrating the value of having HR function in a strategic role within the organization. How Katie reads the room to get an understanding of the audience's needs in order to adjust communication style, and then how she pivots her messaging. How job shadowing can provide valuable insights into different roles and departments within an organization, fostering a better understanding and appreciation for the work being done. How Katie approaches receiving feedback from her team. 24 Hour Challenge: Reach out to someone you don't know in your organization, have coffee with them, and job shadow them for an hour or two. What do you learn? About Katie: Katie Bussing, SPHR, oversees all areas of Human Resources, including Benefits, Compensation, Employee Relations, Training & Organizational Development and Talent Acquisition. Katie considers one of her top priorities to be championing her team to be as successful as possible in their roles. This is what Human Resources is all about, she believes: supporting the rest of the organization to carry out Springfield Clinic's mission every day, because a positive environment for employees helps them create a community of caring for patients. This vision is simple, but the work is not always, and that's what makes each day exciting. Katie has 17 years of human resources leadership that includes all areas of HR, including leadership roles at Fortune 500 companies in the Chicago area. She earned a Bachelor of Arts in speech communication and a Master of Human Resources & Industrial Relations from the University of Illinois in Urbana-Champaign and sits on the Board and Executive Committee for Sparc. Katie also maintains certification as a senior professional of human resources (SPHR) and is a member of the Society for Human Resources Management (SHRM). Born and raised in Springfield, Katie has three children, Ryan, Jake and Emily, and her favorite hobby/other full-time job is being a mom and jumping from one kid activity to the next. You can connect with Katie in the following ways: LinkedIn: https://www.linkedin.com/in/katie-rutledge-1034112/ Web: https://www.springfieldclinic.com/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Laura welcomes Skip Howard, Founder of Spacee, to this episode of Speaking to Influence. Skip talks about a time when he had a vision that no one, his investors, board of directors, or sales teams believed in, and what happened when he decided to execute it anyway. Tune in to find out what happened! In this episode you will learn: Why Skip uses a holistic approach to selling products, with transparency about the risks rather than focusing solely on the benefits of a product with clients. How Skip overcame imposter syndrome by shifting his focus to serving his audience valuable information rather than being judged. How COVID led Skip to implement a ‘burn the ships' mentality of taking risks and failing fast, which inspired his company to be more comfortable taking calculated risks. Why Skip takes his developers to stores to see their tech in action, and how it inspires more buy-in and enthusiasm for the company. 24 Hour Challenge: Sign up for a free Chat GPT account and ask it to write a LinkedIn profile for you. About Skip: Skip founded Spacee, Inc. in 2016 with the idea of building natural user interfaces and reactive intelligence into the physical world. Since then, Skip has been instrumental in developing Spacee computer vision technology, making it one of the leading technology companies in the spatial augmented reality and robotics Sectors. Skip has worked in the technology industry for 20+ years, gaining experience as a Founder and CTO for Cancer Gene Connect, a hereditary cancer risk assessments leader, and Co-Founder of Pave Systems, a judicial software company. From 2007 to 2015, Skip served as an integral member of Ross Perot's technology team at Hillwood Development Company which included building the media department for Hillwood and designing /implementing a family office financial system. Outside of Spacee, Skip is passionate about advancing technology knowledge and runs one of the largest Computer Vision Developers groups in North America. Several publications have recognized Skip as a top CEO and innovator, including DCEO (2020 Winner of Innovation in Retail) and Ernst & Young (Finalist for 2019 Entrepreneur of The Year®). He was named one of the Top 500 most influential business leaders in Dallas by D Magazine in 2020, 2021, 2022, 2023 and 2024. He is a member of YPO. You can connect with Skip in the following ways: Web: www.spacee.com LinkedIn: https://www.linkedin.com/in/skiphoward/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Glenn Hofmann, Chief Analytics Officer of New York Life Insurance, is our guest on the newest episode of Speaking to Influence where he shares with Laura why we should not be afraid of A.I. and gives tips on how to leverage it for job security. In this episode you will learn: How he has addressed misconceptions about A.I. with his communications team when people believed they would lose their jobs to A.I., and why he believes ‘intelligence' in its title is actually a misnomer. How he learned the importance of ‘info-tainment'-- providing enough entertainment to keep his audience's attention, while still being informative. Why it's important to practice the first few minutes of a presentation before giving it in front of an audience. Why it's important to flex your networking muscles to keep yourself on people's radar.   24 Hour Challenge: Consider being on a podcast! Identify a podcast, pick a topic you would be interested in speaking about, and send a message to the hosts to propose it. (Tune in to the full episode for Laura's quick tip for some specific resources to help you with this!)   About Glenn: Glenn Hofmann is an influential C-level leader in Data and AI, who is known for building and managing successful data organizations within the complex business, cultural, regulatory and technology realities of large corporations. From 2016 to 2023 he was Chief Analytics Officer at New York Life, and leader of the Center for Data Science and Artificial Intelligence (CDSAI). Glenn built the 100-person team which supported many areas of the company, such as Underwriting, Finance, Marketing, Sales Distribution, Customer Service, Product, HR and Compliance, with data and AI solutions, including generative AI projects. Prior to joining New York Life, he built and led analytics teams in Property and Casualty insurance (at Verisk, TransUnion and Allstate) and held leadership positions at Claritas, ID Analytics, and HSBC. Prior to his business career, Glenn served as Professor of Statistics at the University of Concepcion in Chile. He received his Ph.D. in Statistics from The Ohio State University in 1997 and his MBA from the Wharton Business School in 2009. Glenn was recognized by DataIQ 100 as one of the “100 Most Influential People in Data” in 2022 and 2023. You can connect with Glenn in the following ways: LinkedIn: https://www.linkedin.com/in/glennhofmann/ Mentioned in the Episode: “Speaking to Influence: Mastering Your Leadership Voice” - Dr. Laura Sicola  You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

On this week's episode of ‘Speaking to Influence,' Luke Billeri, president and CEO of Member's Choice Credit Union tells Laura how he used ‘pre-suasion' to gain key stakeholder buy-in before a critical decision.   In this episode you will learn: How Luke learned the importance of adapting communication style based on the audience's competencies by modifying communication to be relevant to the audience How in acknowledging personal strengths and weaknesses, Luke's team was able to create a solid group dynamic where they supported each other. How Luke asserted himself with his boss about a risk to the organization, and after a drip campaign of providing data and hints, his boss eventually agreed and Luke's concerns were validated. Luke and Laura discussed the importance of persuasion and inspiration in leadership. Luke shared his experience of using ‘pre-suasion' persuasion to gain support before important meetings, while also inspiring others by explaining the benefits and end goals of organizational change. Why sincerity is key in expressing passion, regardless of one's personality type, and how it can make a candidate stand out   24 Hour Challenge: The art of pre-suasion: we all need support on something. Go in advance of a presentation / meeting and talk to an individual who you might need their support. Your passions might be able to come out easier and any questions they have may come out easier and help build your rapport in advance of the bigger meeting.   About Luke: Luke Billeri is the CEO of Members Choice Credit Union (MCCU), a full-service financial institution based in Houston, Texas. With over 20 years of experience in the credit union industry, he specializes in retail, lending, and strategic financial management. Committed to strengthening community initiatives, Luke spearheaded the creation of the Members Choice Credit Union “Helping Heroes” Savings Program for individuals working in heroic professions such as education, law enforcement, first responders, and healthcare. Having served the Credit Union Industry already for nearly two decades, he joined MCCU as chief lending officer in January 2020, was promoted to executive vice president in September 2022, and assumed the role of chief executive officer in January 2023. As a results-oriented and decisive leader, Luke ensures a member-centric focus and strategic sustainability for MCCU. Passionate about the supporting the various needs of members, he believes wholeheartedly in the credit union philosophy of “people helping people.” Luke enjoys outdoor activities with family and friends in his spare time, such as fishing, boating, and anything on the water.   You can connect with Luke in the following ways: LinkedIn: https://www.linkedin.com/in/luke-billeri-313a589/ Web: http://www.mccu.com   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Scott Miller is the guest on this week's episode of Speaking to Influence. The Co-Founder and CEO of YESLY Water speaks to Laura about how he handled pushback and set boundaries to move forward. In this episode you will learn: How Scott used individual time with his team members to be vulnerable during a personal diagnosis, which resulted in galvanizing his team to become closer as they ended up opening up new levels of conversation. How Scott used transparency in order to ensure that his company's intentions were understood. How Scott uses his company's pillars to lead conversations with his team to ensure that they are living their ‘We' culture. How to frame your contributions during an interview when you want to avoid sounding like you're bragging…and how showing that you are a contributor' could be the ‘It' factor that CEOs might be looking for.   24 Hour Challenge: Dream something awake! Then think of a process to make that dream awake come true.   Mentioned in the Episode: “The Summit Mindset: Winning the Battle of You Versus You” – Scott Miller   About Scott: Scott Miller is an exceptional visionary leader with a remarkable track record in thebeverage industry. With over 30 years of experience and nearly two decades as ahighly effective CEO, Scott is renowned for his transformative leadership style. As the driving force behind Essentia and acquisition by Nestle, Scott fearlesslynavigated the company through unprecedented challenges during the globalpandemic and economic crises. Under his leadership, Essentia adopted a People-first culture with its foundational 4 Strategic Pillars, empowering the entire team to create a daily positive impact. Throughout his tenure as CEO of Tampico Beverages, Inc., Scott orchestrated the company's successful expansion into a mid-size international organization and skillfully led the sale process of Tampico to one of the largest ESOP funds in the nation. Scott teamed up with Ken Uptain to create their shared vision of the #1 Enhanced Flavored Still Water in the nation, Yesly. Empowering, but edgy, Yesly is set to reach national distribution by the end of 2023 cementing Scott as a leader in the beverage & CPG industry. An avid runner and fitness enthusiast, he lives by the motto of "doing the reps," always striving to bring out the best in others. Scott's leadership is centered around unity and collective success, exemplified by his powerful mantra, "It's never about 'one' of us. It's always about 'all' of us."   You can connect with Scott in the following ways: LinkedIn: https://www.linkedin.com/in/scott-miller-38a5748b/ Web: https://yeslywater.com/ Instagram: https://www.instagram.com/yeslywater/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Dr. Laura Sicola and guest Vivian Wesson explore the importance of curiosity over judgment in inclusive conversations, emphasizing the transformative power of small gestures and acts of kindness in creating an inclusive society and highlighting the positive impact of smiles. In this episode you will learn: The surprising relevance of improv skills in leadership The importance of replacing judgment with curiosity The impact of silence on DEI efforts The power of greeting and acknowledging others 24 Hour Challenge: Stop apologizing! Distinguish when situations require a ‘pardon me' rather than a true ‘I'm sorry'.  Empower yourself by changing your language around the situation, and pass it on! Mentioned in the Episode: “Never Split the Difference: Negotiating as if Your Life Depended on It” - Chris Voss About Vivian: A Fordham law school graduate, Vivian currently serves as Executive Vice President, Corporate Secretary and General Counsel for The Board of Pensions of the Presbyterian Church (U.S.A.). Headquartered in Philadelphia, the Board of Pensions offers a broad range of benefits to congregations, agencies, and affiliated institutions, serving more than 65,000 members nationally. Prior to joining the Board of Pensions, Vivian held the position of Chief Intellectual Property Counsel of Marsh & McLennan Companies, Inc., for which she worked for over 16 years. Her areas of expertise include intellectual property, software licensing, mergers & acquisitions, strategic investments, benefits, corporate governance, reinsurance regulation, records retention, and business entity management. Vivian has authored several articles on social justice issues, including “How AI and Facial Recognition Can Chill Access to Justice,” “Why Facial Recognition Technology is Flawed,” and “Environmental Racism: How Lawyers Can Help Close the Climate Gap.” Aside from her work with the Board of Pensions, Vivian chairs the New York State Bar Association's Task Force on Artificial Intelligence and is a member of the Task Force on Combating Antisemitism and Anti-Asian Hate. In June 2021, Vivian was appointed as a delegate to NYSBA's House of Delegates. Vivian also serves as a Director of Phillips Exeter Academy's General Alumni Association.   You can connect with Vivian in the following ways: LinkedIn (personal): https://www.linkedin.com/in/vivian-d-wesson-9a71076a/ LinkedIn (business): https://www.linkedin.com/company/board-of-pensions-of-the-presbyterian-church/ You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy informationSee omnystudio.com/listener for privacy information.

"Everything you want is on the other side of fear. So, whatever you're afraid to try, whatever you're afraid to fail at, or to embarrass yourself, or don't want to make a mistake, just do it." - Dr. Laura SicolaToday's featured bestselling bookcaster is a mom, wife, TEDx speaker, executive communication coach, trainer, and leadership and influence expert, Dr. Laura Sicola. Dr. Laura and I had a fun on a bun hat about her book, “Speaking to Influence: Mastering Your Leadership Voice”, her evolution from the structured world of academia to the dynamic realm of business, and more!! Key Things You'll Learn:The value of mastering foreign languagesThe critical role effective communication plays in leadershipThree major lessons learned from podcastingHow to be more effective and authentic when connecting with others through a screenWhat was Dr. Laura's biggest setback in business that became her biggest success Dr. Laura's Site: https://laurasicola.com/Dr. Laura's Book: https://a.co/d/1Ky8uP3Dr. Laura's Podcast, “Speaking to Influence”: https://podcasts.apple.com/us/podcast/speaking-to-influence/id1515649028Dr. Laura's TEDx Talk: https://youtu.be/02EJ1IdC6tE?si=Hfq9qhVs9cBkhU-Y The opening track is titled "Money Trees" by the magnanimous chill-hop master, Marcus D (@marcusd). Be sure to visit his site and support his craft. https://marcusd.net/Please support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmon You Might Also Like… Ep. 583 – “How to Be the Face of Your Business” with Tonya Eberhart (@brandfacestar): https://www.goingnorthpodcast.com/ep-583-how-to-be-the-face-of-your-business-with-tonya-eberhart-brandfacestar/ Ep. 339.5 – “From Limited to Limitless” with Adri Kyser (@AdriKyserYoga): https://www.goingnorthpodcast.com/ep-3395-from-limited-to-limitless-with-adri-kyser-adrikyseryoga/ Ep. 306 – “Be The SPARK” with Simon T. Bailey (@SimonTBailey): https://www.goingnorthpodcast.com/ep-306-be-the-spark-with-simon-t-bailey-simontbailey/ Ep. 680 – “The Influence Lottery Ticket for Having High Impact” with Kelly Swanson (@motivationspkr): https://www.goingnorthpodcast.com/ep-680-the-influence-lottery-ticket-for-having-high-impact-with-kelly-swanson-motivationspkr/ #Holiday Bonus Ep. – “Emerge Triumphant” with Eliana Gilad (@VoicesofEden): https://www.goingnorthpodcast.com/holiday-bonus-ep-emerge-triumphant-with-eliana-gilad-voicesofeden/ 119 - "A Passion for High Performance & Professional Development" with Dr. Elizabeth Carter (@eacaappeal): https://www.goingnorthpodcast.com/119-a-passion-for-high-performance-professional-development-with-dr-elizabeth-carter-eacaappeal/ Ep. 778 – How High Value Writing Can Transform Your Workplace Communication with Erin Lebacqz (@ErinLebacqz): https://www.goingnorthpodcast.com/ep-778-how-high-value-writing-can-transform-your-workplace-communication-with-erin-lebacqz-erin/ 275 – “How Thoughts Become Things” with Dr. Marina Bruni (@DrMarinaBruni): https://www.goingnorthpodcast.com/275-how-thoughts-become-things-with-dr-marina-bruni-drmarinabruni/ Ep. 517 – “God's Not Done with You” with Mary Guirovich (@maryguirovich): https://www.goingnorthpodcast.com/ep-517-gods-not-done-with-you-with-mary-guirovich-maryguirovich/ Ep. 707 – “Leadership Insights From a Former FBI Master Spy Recruiter” with Robin Dreeke (@rdreeke): https://www.goingnorthpodcast.com/ep-707-leadership-insights-from-a-former-fbi-master-spy-recruiter-with-robin-dreeke-rdreeke/ 172 - "Write to Influence" with Carla Bass (@CarlaDBassWrite): https://www.goingnorthpodcast.com/172-write-to-influence-with-carla-bass-carladbasswrite/

Joining Laura on this week's episode of ‘Speaking to Influence' is Johann Wrede, Chief Experience Officer at Emburse. Johann shares how he manages group dynamics among key stakeholders to keep them from hijacking meetings with their own agendas so that his plan stays intact. In this episode you will learn: What a great customer experience is really about. What exactly a Chief Experience Officer does, and why more C-Suites should think about adding one to take collaboration of departments to integration. How Johann was able to bridge the divide between his expertise on the technical side and his creativity when it came to talking to customers through sales. How Johann went about getting prepared to be assertive in a meeting with other executives in order to keep everyone focused and achieve his objectives and ensure his meeting didn't get hijacked by other stakeholders' agendas. The approach of a ‘Yes we can do it, here's what I need' perspective during negotiations, and how you can use it to show you are collaborative as well as to highlight alternative options. 24 Hour Challenge: Go to every person you run into in your business and ask them how the work they do impacts the customer experience. About Johann: As the first-ever Chief Experience Officer at Emburse, Johann is responsible for leading a cross-functional marketing and customer success organization, with the goal of delivering a world-class customer experience from first awareness through subscription renewal. Over the course of the last 25 years, Johann has written, implemented, sold and marketed a variety of customer database, CRM and customer experience (CX) products. An evangelist for customer experience, he has spoken to keynote and media audiences in 18 different countries. Prior to Emburse, Johann served as Chief Marketing Officer at Xactly Corporation. Before joining Xactly, he held several executive leadership positions within SAP Global Marketing, including the first-ever Creative Director for SAP. You can connect with Johann in the following ways: LinkedIn: https://www.linkedin.com/in/johannwrede/ Web: www.emburse.com You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/laurasicola-inc YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Dr. Laura Sicola Twitter: @LauraSicola Instagram: @drlaurasicola Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Happy New Year! Dr. Laura Sicola is back with Part II: The Big Reveal. In this episode, she unveils her rebranding journey, discussing the issues and challenges her Vocal Impact brand had, and introduces the audience to her new brand: LauraSicola.com. In this episode you will learn: How and why your brand should accurately reflect the value you provide and resonate with your target audience Why words and language play a crucial role in communicating your brand's message How you can use feedback and the words of others to describe your work and gain a better understanding of how you are perceived Why you should make a practice of looking at other thought leaders in your industry for inspiration and to understand what works Mentioned in the Episode: www.laurasicola.com You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://laurasicola.com Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Dr. Laura Sicola: Sneak Peek- What's Even Better than VIP? This week, join Dr. Laura Sicola for Part I of a two part series where she talks about defining and claiming your brand…or more specifically, HER brand! Join us for a sneak peek in the episode of an exciting development.   In this episode you will learn: The beginnings of Vocal Impact Productions and the lessons Laura learned along the way about branding The challenges she originally faced in finding a niche How Sheryl Sandberg's book, Lean In, impacted the evolution of Laura's client base The development of Laura's trademarked ‘three C's': “Command the room, Connect with the audience, and Close the deal”.. And where she's preparing to take them from here.   Mentioned in the Episode: Lean In by Sheryl Sandberg   You can connect with Dr. Laura Sicola in the following ways:   LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.        See omnystudio.com/listener for privacy information.

On this week's episode of Speaking to Influence, join Clate Mask, CEO of Keap Small Business Automation, as he tells Laura about when he knew it was time to put his career on the line by giving an ultimatum to his company, rather than continuing the battle of trying to persuade. In this episode you will learn: The importance of business automation for business owners and overburdened team members, and the need for entrepreneurs to have effective systems and processes in place to conquer chaos and achieve growth, freedom, and profit How Clate handled his frustration with the direction of his company and finally mustered the courage to send an email to the lead board member, expressing his concerns and giving an ultimatum rather than continuing to try to persuade. How to script conversations to bridge the gap between intentions and actions. How Clate had individual conversations with team members to gather feedback and create a safe environment for open discussion, modeling vulnerability and encouraging others to give and receive feedback, following the principles from Patrick Lencioni's book, "Five Dysfunctions of a Team." 24 Hour Challenge: Have repeat conversations with someone when your message has not landed. Reflect on where there may have been a gap and try again. About Clate: NY Times best-selling author, Clate Mask, is the entrepreneur's guide and the CEO and co-founder of Keap, the leader in small business automation software. Keap is an 8-time Inc 5000 winner and is widely used by savvy small businesses to grow with automation. Clate's passion is helping small businesses conquer the chaos and grow their business using the Six Keys to Success. When Clate isn't serving entrepreneurs and building Keap, he loves to spend time with his wife, Charisse, their six kids, and their grandkids. He also loves playing golf and watching sports, with serious passion for the Arizona pro sports teams. He is intimately familiar with the balancing act of entrepreneurs, which is what drove him to discover and teach the Six Keys. Because success as an entrepreneur means having a great business and a great life. Mentioned in the Episode: “Conquer the Chaos: The 6 Keys to Success for Entrepreneurs” – Clate Mask “The Five Dysfunctions of a Team” – Patrick Lencioni “Pre-suasion:  A Revolutionary Way to Influence and Persuade” – Robert Cialdini You can connect with Clate in the following ways: Clate LinkedIn: https://www.linkedin.com/in/clatemask/ Keap LinkedIn: https://www.linkedin.com/company/keap-growing/ Keap Twitter: https://twitter.com/keapgrowing Keap Website: http://www.keap.com   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.

Laura welcomes Dr. Shanil Ebrahim, Partner at Deloitte Canada, where he shares how he learned how to stop using layers of technical jargon that were preventing clients from identifying clear, actionable next steps. In this episode you will learn: How Shanil decided to make the pivot from research clinician to consultant due to his desire to have more immediate impact on more complex healthcare issues. How ‘branding' and identifying your brand is relevant and valuable even for roles outside of marketing and communication departments in organizations…including yours! How Shanil learned to walk the fine balance between showing expertise and ensuring clarity with his team and his clients after making the mistake of bringing in subject matter experts and used ‘consulting speak'... and ended up getting feedback to improve his ability to communicate. How Shanil's reflection on his discomfort with the idea of ‘power' and his personal history influenced him to speak up on issues that mattered to him when he found himself elevated to a leadership position in his company - including on issues of diversity, equity, and inclusion within Deloitte.   24 Hour Challenge: Complete a personal ‘SWOT' analysis: Strengths, Weaknesses, Opportunities, Threats that you are putting on yourself? What do you excel at? Where do you struggle or what criticism do you receive? Is there a need in your organization where you can step up? What obstacles do you currently face (real or perceived), and what changes can you navigate them?   About Dr. Shanil Ebrahim: Dr. Shanil Ebrahim is a Partner at Deloitte and leads the National Life Sciences and Healthcare Consulting Business in Canada, and served as a Clinical Epidemiologist and a Researcher at multiple institutions in Canada, USA, Switzerland and Netherlands. He is a trusted advisor to senior stakeholders in government, public, and private sectors, and leads complex business and tech-enabled transformations. Shanil is also deeply involved in his community as the Chair of Wellesley Central Residences, which offers supportive housing for low-income seniors and those living with HIV/AIDS, and a Board Director at the Children's Treatment Network, which provides support for children with disability and developmental needs.   You can connect with Dr. Shanil Ebrahim in the following ways: LinkedIn: https://www.linkedin.com/in/shanil-ebrahim-75914a7a/ Web: https://www2.deloitte.com/us/en.html   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura's Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Aspiring leaders tend to approach communication by considering what we want to say. But if we want our message to influence others, we've got to put our audience first: Who are they? What do they need to know? What do we want them to do with the information? Then we can reverse engineer our message to make sure it gets through. Dr. Laura Sicola is a leadership, communication and influence expert, author of Speaking to Influence: Mastering Your Leadership Voice and host of the podcast, Speaking to Influence: Communication Secrets of the C-Suite.  Dr. Laura's mission is to transform executives into confident inspiring leaders, and she has trained and coached executives at Comcast, IBM, the US Department of Commerce, and Women Against Abuse, along with leaders from around the world. On this episode of Wickedly Smart Women, Dr. Laura joins Anjel to discuss how her talent for connecting with others inspired the transition from academia to entrepreneurship. Dr. Laura challenges us to command respect through our presence and communication style, sharing key takeaways from her TEDx Talk on speaking like a leader. Listen in to understand what executives and entrepreneurs can do to be more effective communicators and learn how to share YOUR message in a way that inspires the audience to act! What You Will LearnHow Dr. Laura's talent for connecting with people led to becoming a communication expertDr. Laura's 5-year transition from academia to entrepreneurship Where Dr. Laura got the courage to say YES to seemingly random opportunities How Dr. Laura helped a client land the CFO role in a large public company What leaders can do to be more effective communicators How to clarify the message you want to communicate and how you want to impact the audience The 3 levels of impact in every exchange we have—cognitive, emotional and behavioral Commanding respect through your presence and communication style How to introduce yourself in a way that helps people remember your name Connect with Dr. Laura SicolaVocal Impact ProductionsSpeaking to Influence Podcast Resources Speaking to Influence: Mastering Your Leadership Voice by Dr. Laura Sicola Dr. Laura's TEDx TalkWickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds by Anjel B. Hartwell Connect with Anjel B. Hartwell Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on InstagramWickedly Smart Women Facebook CommunityWickedly Smart Women Store on TeePublicThe Wealthy Life MentorThe Wealthy Life Mentor on FacebookListener Line (540) 402-0043 Ext. 4343 Email listeners@wickedlysmartwomen.com