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In an era where insurance must do more than protect—it must empower—how are insurers rethinking the role of data, compliance, and design?In this episode of Building Tomorrow's Insurer, host and Kanopi CEO Nigel Fellowes-Freeman is joined by Aurora Voss, co-founder and CEO of Zemble, to explore how insurers can move from monolithic systems to modular, intelligent experiences. From reimagining claims workflows to embedding governance into the fabric of insurance tech, Aurora shares a bold and deeply practical vision for the future.Tune in as Aurora unpacks:Why data isn't just for assessing risk—it's the foundation for stronger customer relationshipsHow embedded governance can unlock innovation rather than restrict itWhat it takes to scale compliance in a digital-first worldThe “Zemble Manifesto” and how it's reshaping how insurers work and thinkHer founder journey—from venture capital to building insurance infrastructure from the ground upWhether you're rethinking your claims stack or designing the next-gen data layer, this is a must-listen for insurance leaders ready to break the mold.
In today's digital world, cyber risk isn't just an IT problem—it's a business problem, and a growing one at that.In this episode, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Karen Stephens, CEO of BCyber, about the shifting landscape of cybersecurity and what insurers, brokers, and business owners must do to stay ahead of emerging threats.With over two decades in financial services and cybersecurity, Karen brings sharp insight, practical advice, and a dose of dry wit as she breaks down the human, emotional and financial cost of cyber breaches—and how to mitigate them.
Insurance is no longer just about policies—it's about meeting customers where they are. As embedded insurance transforms how coverage is delivered, are insurers keeping pace with shifting expectations?In this episode of Building Tomorrow's Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Angus McDonald, CEO of CoverGenius, to unpack the company's remarkable journey. From disrupting traditional distribution to building partnerships with global tech giants, CoverGenius has redefined what it means to deliver protection.Tune in as Angus shares:The vision behind CoverGenius and its rise as a global embedded insurance leaderKey lessons from scaling a tech-first insurance businessHow embedded insurance is shaping the future of customer protectionThe challenges insurers face in adapting to this new model—and how to overcome themFor insurance leaders looking to innovate, this episode is a must-listen. Don't miss this deep dive into the CoverGenius success story with Angus McDonald.
Is the insurance industry stuck in its old ways? In an era where digital media drives brand loyalty and tech reshapes customer expectations, insurance companies might be missing out on huge opportunities. Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's Building Tomorrow's Insurer brings you insights from leaders who are redefining insurance. In this episode, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Ian White, the force behind Turbo Ventures and MGA Labs. Ian's decades of experience in insurance and media give him a unique perspective on why insurers need to radically rethink how they connect with customers. Tune in as Ian challenges traditional approaches and shares eye-opening insights on: Why the insurance industry needs media as much as it needs tech How legacy mindsets could be losing insurers a digital-savvy customer base The untapped potential of AI and content to rebuild trust in insurance The insurtech trends no one's talking about—but should be For insurance leaders ready to break out of the status quo, this episode offers fresh takes that just might redefine your approach. Don't miss this discussion with Ian White as he calls out what's missing—and what's possible—in the future of insurance.
Is the traditional insurance cycle dead? As capital, technology, and consumer expectations shift at an unprecedented pace, insurers can no longer rely on historical patterns of hard and soft markets to drive their strategies.In this episode ofBuilding Tomorrow's Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Bryan Falchuk—bestselling author, insurtech advisor, and CEO of PLRB—to explore the forces reshaping the industry.Tune in as Bryan shares:
The insurance industry is at a crossroads. While technology reshapes distribution, embedded insurance gains traction, and climate risks surge, are insurers truly prepared for the future? In this episode of Building Tomorrow's Insurer, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Steve Tunstall—board director, risk expert, and founder of PARIMA.org and Inzsure. With over 30 years of experience across Asia and global markets, Steve has led risk management for companies like Cathay Pacific and Jardine Pacific and is deeply engaged in how insurers must adapt to remain relevant. Tune in as Steve shares sharp insights on:
What does it take to revolutionize the insurance industry while staying grounded in authenticity and purpose? In this episode of Building Tomorrow's Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Jeff Shi, founder of Insurtechs.io and a top 50 InsurTech influencer. Jeff shares his inspiring journey from building a car performance shop in his early days to founding J&J Insurance, where he grew a scratch agency to $27 million in premiums. He brings a wealth of insights on innovation, customer-centric strategies, and the critical role of storytelling in creating trust and brand value in the insurance sector. Tune in to explore: The power of grit and entrepreneurial spirit in building a successful insurance agency How storytelling and authenticity are shaping the future of insurance The role of AI and technology in redefining customer experience and distribution channels Lessons from industry challenges, including managing risks in a rapidly changing environment This episode is packed with actionable insights and forward-thinking perspectives for anyone navigating the evolving insurance landscape.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. The future of insurance is about more than policies—it's about protection, prediction, and prevention. In this episode of Building Tomorrow's Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with David Lynch, Group CTO at bolttech, to explore the cutting edge of insurtech and its transformative role in the insurance ecosystem. With a wealth of experience in banking, fintech, and sustainability, David shares powerful insights on the evolving insurance value chain, the role of generative AI, and the technologies shaping the next decade of innovation. Tune in as we discuss:
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. What does it take to redefine pet insurance for a digital-first world? Guy Farley, CTO and Co-founder of ManyPets, shares the groundbreaking journey that transformed a niche insurtech startup into the third-largest pet insurer in the UK. In this episode Guy Farley dives deep into the story behind ManyPets' success, exploring the innovative technologies, data-driven strategies, and lessons learned along the way. From pioneering new approaches to pet insurance claims to integrating advanced technology for scalability, this episode is packed with insights for insurtech leaders. Tune in as Guy discusses: - The unique challenges of scaling pet insurance during a global pet ownership boom - How ManyPets leveraged technology to streamline claims and enhance customer experience - The balance of building, partnering, and buying in a modern tech stack - Emerging trends in insurtech and the role of AI and machine learning in the future of insurance - What MGAs can learn from ManyPets' journey about standing out in competitive markets If you're curious about how technology, creativity, and customer-centricity can transform insurance, this episode is not to be missed. Stream now to hear from one of insurtech's most innovative leaders!
In this episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman dives deep into the evolving world of insurance claims with Sylvia Quang, Head of Claims Solutions for Hong Kong and Macau at Marsh Asia. With an extensive background in law and insurance, Sylvia brings a wealth of experience, having worked across multiple lines of insurance and recognised as one of Australia's Best Lawyers for 2025. Sylvia shares her fascinating journey from law into the heart of claims management and sheds light on how the claims process is transforming in the digital age. This episode explores critical themes, including:
Is the insurance industry stuck in its old ways? In an era where digital media drives brand loyalty and tech reshapes customer expectations, insurance companies might be missing out on huge opportunities. Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's Building Tomorrow's Insurer brings you insights from leaders who are redefining insurance. In this episode, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Michael Waitze, the force behind Michael Waitze Media and Asia Tech Podcast. Michael's decades of experience in global finance and media give him a unique—and sometimes provocative—perspective on why insurers need to radically rethink how they connect with customers. Tune in as Michael challenges traditional approaches and shares eye-opening insights on: Why the insurance industry needs media as much as it needs tech How legacy mindsets could be losing insurers a digital-savvy customer base The untapped potential of AI and content to rebuild trust in insurance The insurtech trends no one's talking about—but should be For insurance leaders ready to break out of the status quo, this episode offers fresh takes that just might redefine your approach. Don't miss this discussion with Michael Waitze as he calls out what's missing—and what's possible—in the future of insurance.
InsurerFeatured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this compelling episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Natasha Gale, CEO of ARAG Services Australia, a pioneering force in legal expense insurance. With over 25 years of experience across banking, premium funding, and insurance, Natasha brings a wealth of knowledge and a passionate commitment to democratizing access to justice through innovative insurance solutions. Key themes covered in this episode: The emergence and importance of Legal Expense Insurance (LEI) in Australia Breaking down barriers to legal access through innovative insurance solutions The role of technology in evolving insurance products and claims processing Addressing the growing protection gap in Australian insurance The intersection of social justice and insurance innovation Partnerships and collaboration in developing specialized insurance products The future of underwriting agencies and product innovation Whether you're an insurance professional, broker, or interested in the evolution of financial services, this episode offers valuable insights into how innovative insurance products are reshaping access to legal services. Join us as Natasha Gale shares her vision for a more equitable insurance landscape and the role of Legal Expense Insurance (LEI) in Building Tomorrow's Insurer.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this inspiring episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Lisa Carter, the highly acclaimed CEO and Managing Director of Clear Insurance. With numerous industry accolades and a passion for transforming the insurance broking landscape, Lisa provides a unique perspective on client-focused risk advice and the future of insurance. Key themes covered in this episode include: The evolution from traditional insurance broking to risk advisory Implementing a transparent fee-for-service model in insurance The importance of leadership and mentorship in the insurance industry Navigating the changing landscape of risk and insurance advice The role of technology in simplifying insurance processes The vision for a more transparent and client-focused insurance industry Whether you're an insurance professional, a business owner seeking to understand risk management, or interested in the future of financial services, this episode is a must-listen. Tune in for Lisa Carter's expert insights on revolutionising risk advice and shaping tomorrow's insurer.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this exciting episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Anish Sinha, co-founder of upcover, Australia's fastest-growing insurance platform for small businesses. With his background at Goldman Sachs and nearbuy.com, Anish brings a unique perspective on revolutionizing the SME insurance landscape. Key themes covered in this episode include: The journey of building a digital-first insurance platform for SMEs Leveraging technology to simplify the insurance buying process The role of AI and large language models in shaping the future of insurance Balancing innovation with regulatory compliance in insurtech The importance of trust and transparency in digital insurance distribution Predictions for the commercial insurance industry over the next decade Advice for aspiring insurtech founders entering the regulated insurance space Whether you're an insurtech entrepreneur, an insurance industry professional, or interested in the digital transformation of financial services, this episode offers valuable insights. Tune in to hear Anish Sinha's perspective on building tomorrow's insurer and how upcover is changing the game for small business insurance in Australia.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this illuminating episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Daniel Elliott from Blake Oliver Consulting. With extensive experience in talent acquisition and management across the insurance and insurtech sectors, Daniel provides unique insights into the evolving landscape of talent in the insurance industry. Here are some key themes covered in this episode: The changing dynamics of talent acquisition in the APAC insurance market Strategies for attracting top tech talent to the traditionally "unsexy" insurance sector The impact of AI and digitalization on hiring practices and job roles How to future-proof talent pipelines in a rapidly evolving industry The potential for "acqui-hires" in the insurtech space Balancing technical skills with cultural fit in recruitment The importance of diversity, equity, and inclusion in building tomorrow's insurance workforce Whether you're an insurance executive looking to build a cutting-edge team, an HR professional in the financial services sector, or an insurtech entrepreneur aiming to attract top talent, this episode is a must-listen. Tune in for Daniel Elliott's expert insights on navigating the talent landscape and building the workforce that will shape tomorrow's insurer.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Dr. Andrew Johnston, the author behind Gallagher Re's influential quarterly insurtech reports. With extensive experience in analyzing global insurtech trends, Dr. Johnston provides a unique perspective on the evolving landscape of insurance technology. Here are some key themes covered in this episode: Unpacking key findings from Gallagher Re's Q2 2024 Insurtech Report The shift towards B2B models and strategic investments in insurtech Exploring the growing role of AI in insurance and reinsurance Navigating regulatory challenges in the age of AI and insurtech The future of insurance and predictions for the next decade Advice for insurtechs navigating the current market landscape Whether you're an insurtech entrepreneur, an insurance industry professional, or interested in the future of financial services, this episode is a must-listen. Tune in for Dr. Andrew Johnston's expert insights on the transformative trends shaping tomorrow's insurer.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode, Nigel sits down with Alison Cameron, Head of Risk and Regulation at HammondCare and Head of Governance, Risk & Compliance at Youi Insurance. With over 24 years of experience in the financial services industry across the United States, Hong Kong, and India, Alison brings a wealth of knowledge in governance, risk management, and regulatory compliance. The conversation delves into critical topics shaping the insurance industry: The evolving regulatory landscape post-Hayne Royal Commission Strategies for proactive engagement with regulators Balancing innovation with risk management and compliance The importance of data governance and cybersecurity Addressing the needs of indigenous communities in financial services The future of insurance regulation and compliance Alison shares valuable insights on fostering a culture of compliance while encouraging innovation, the challenges of implementing new technologies like AI, and the importance of transparency in regulatory relationships. She also discusses her work with the ASIC Indigenous Financial Framework Committee and her vision for a more inclusive insurance industry. Whether you're a seasoned insurance professional or new to the industry, this episode offers crucial perspectives on navigating the complex interplay of risk, compliance, and innovation in the rapidly evolving insurance landscape.
Featured in Feedspot's Top 20 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful second instalment of our two-part series, host Nigel continues his deep dive with transformation expert Troy Barnes, focusing on rebuilding customer trust and driving innovation in the insurance industry. Troy, previously Chief Officer Omne at FWD Insurance and ex-Chief Customer/Digital Experience Officer at Pizza Hut APAC, shares his wealth of experience in enhancing customer engagement and trust across multiple countries and industries. Key topics covered: Redefining customer-centricity in insurance Transforming claims into a "moment of trust" Leveraging technology for rapid, transparent claims processing Developing proactive intervention strategies to enhance customer well-being Balancing cost pressures with customer value Exploring the potential of embedded insurance and strategic partnerships Troy shares his experience in achieving remarkable customer engagement, including the rapid adoption of a health and lifestyle platform by 4 million users across ten countries. He offers a thoughtful perspective on how insurers can transition from passive risk managers to active, trusted partners in their customers' lives. This episode provides a nuanced exploration of the challenges and opportunities facing the insurance industry, offering strategic insights for leaders committed to driving meaningful change. Join us for a discussion that goes beyond surface-level solutions, delving into the core of what it means to build lasting customer relationships in today's dynamic insurance market. #InsurTech #CustomerTrust #InsuranceInnovation #DigitalTransformation #AustralianInsurance
Featured in Feedspot's Top 20 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this eye-opening first instalment of our two-part series, host Nigel dives deep into the challenges facing the Australian insurance industry with transformation expert Troy Barnes. Troy, previously Chief Officer Omne at FWD Insurance and ex-Chief Customer/Digital Experience Officer at Pizza Hut APAC, shares his wealth of experience in driving digital transformation across multiple countries and industries. Key topics covered: The root causes of stagnation in the Australian insurance market Debunking myths about legacy tech holding back digital transformation Strategies for growth in an aging market with rising living costs How to achieve rapid digital transformation in weeks, not years The urgent need to engage younger demographics (21-35) with relevant, digital-first insurance products Troy provides actionable insights on how insurers can break free from the cycle of stagnation, drive innovation, and rebuild trust in the sector. Learn how he achieved NPS scores of 80+ in insurance and transformed operations across 13 countries in just one year. Don't miss this crucial discussion on finding new growth in a challenging landscape. Stay tuned for Part 2, coming soon! #InsurTech #DigitalTransformation #AustralianInsurance #InsuranceInnovation
Featured in Feedspot's Top 20 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode, Nigel sits down with Maria DeOrueta, General Manager at Proplab - Powering SGUA & Property Insurance Plus. Maria brings her extensive experience in driving cultural transformation within the insurance sector. The conversation delves deep into embedding cultural values in everyday interactions to foster trust and innovation. Maria shares her perspectives on evolving customer relationships, aligning company values with customer expectations, and the role of empathy and care during claims periods. With real-world examples and thought-provoking insights, Maria discusses the importance of partnerships and community impact. She also explores how future-focused insurers can build a brand that resonates with people's values and contributes positively to society. If you're keen to gain valuable lessons on creating a values-driven, customer-centric insurance company, this engaging discussion with the insightful Maria DeOrueta is not to be missed.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode, Nigel sits down with Shirin Danesh - Head of Enterprise Agility at Bendigo Bank and Amazon bestselling author of "Level Up: From Unseen to Sought-After." Shirin brings her extensive experience in driving agile transformation across sectors like banking, insurance, and technology. The conversation delves deep into cultivating the right corporate culture for fostering innovation within large enterprises. Shirin shares her perspectives on the evolution of customer-centric and employee-first mindsets that are shaping modern organizations. With real-world examples and thought-provoking anecdotes, Shirin unpacks the key pillars for successful culture transformation - from empowering decision-making to effective communication across diverse teams. She also offers insights into overcoming resistance to change and creating environments that support continuous learning. If you're keen to gain valuable lessons on building community-driven, future-focused organizations primed for sustainable growth, this engaging discussion with the insightful Shirin Danesh is not to be missed.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's "Building Tomorrow's Insurer" embarks on a special series exploring the transformative impact of Large Language Models (LLMs) across the insurance value chain. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he engages with thought leaders in a deep dive into the future of insurtech. In this exciting episode, we're joined by Cambridge Computer Science PhD and Co-founder of oslo.ai, Indigo Orton as we deep dive into how insurers can turn unstructured data into strategic business advantages. Together, Nigel and Indigo address the challenges of adopting AI or any LLMs from theory to practice, highlighting the importance of quality, cost, and sustainability in tech implementation. Things you'll learn: - How new technologies are streamlining insurance processes, creating rapid innovation cycles. - The transformative impact of automating policy creation and its profound time-saving implications. - The balance of data security, model ownership, and sustainability in the AI-driven evolution of the insurance sector. - Success stories where AI has tangibly reduced latency and costs in insurance operations. Whether you're an AI aficionado or an insurance expert - or both, this episode offers actionable knowledge for those looking to revolutionise the insurance industry.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's "Building Tomorrow's Insurer" embarks on a special series exploring the transformative impact of Large Language Models (LLMs) across the insurance value chain. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he engages with thought leaders in a deep dive into the future of insurtech. In this captivating episode, we're joined by Dr Kellie Nuttall, Lead Partner AI at Deloitte Strategy and Business Design. Dr Nuttall shares her journey from the world of statistics and psychology to advising leading organisations on large-scale AI adoption. Join Nigel and Kellie as they explore the integration of AI into the fabric of an insurance provider, from the cultural shifts required to the back-end infrastructure needed to support large-scale AI adoption. Uncover the delicate balance between human and AI roles, the massive task of AI education, emphasis on data purity and leadership support. Learn about groundbreaking AI applications in risk assessment, personalized insurance, and enhancing client interactions. Whether you're a pro or a curious mind, this episode offers actionable knowledge for those at the AI-insurance crossroads.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In a compelling new episode, Nigel is joined by Simon Torrance, Founder and CEO of Embedded and Super App Strategies, and Senior Partner at Ark Ventures. A renowned speaker and influencer in the insurtech space, Simon is known for his expertise in educating insurers about the burgeoning opportunities in insurtech and addressing the insurance gap. This episode promises a deep dive into the innovative world of insurtech. Simon shares his invaluable insights on how emerging technologies and new business models are not just filling gaps in the market but actively transforming the insurance landscape. If you're interested in understanding the cutting-edge shifts in the insurance industry and how they can be harnessed for future growth, this conversation with Simon Torrance is a must-listen.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's "Building Tomorrow's Insurer" embarks on a special series exploring the transformative impact of Large Language Models (LLMs) across the insurance value chain. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he engages with thought leaders in a deep dive into the future of insurtech. Kicking off this series, our first episode features a conversation with Peter Tilocca, a seasoned expert in underwriting, renowned for his pioneering work at Zurich and ANZ. With over 15 years in the field, Peter brings a wealth of experience and innovation to the table. This episode is an unmissable exploration for anyone intrigued by the applications of LLMs in insurance. Dive into the world of underwriting with Peter and Nigel who discuss everything from: The evolution of traditional underwriting processes The potential areas and challenges of implementing LLMs in underwriting. The ethical considerations of adopting LLMs Join us for a deep dive into the balance of technology and human intuition in shaping the future of underwriting.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this riveting episode of "Building tomorrow's insurer", host Nigel Fellowes-Freeman sits down with Rachel Olney, the dynamic founder and CEO of Geosite. Dubbed the "Google Drive of geospatial", Geosite is revolutionizing the way commercial and government entities access and utilize satellite, drone, and IoT data. If you've ever wondered about the transformative power of geospatial imaging in insurance, then this episode is for you. Dive deep with us into a thought-provoking discourse on how geospatial technology is not just about maps, but a game-changer for the insurance industry.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this compelling episode, we'll be hearing from Nick Proud, VC Investor at Insurtech Gateway Australia. With over 15 years of experience in financial services, spanning corporate finance, M&A, and strategy, Nick is a seasoned strategist and innovative thinker. He's also the man behind sourcing and incubating the most promising startups for Insurtech Gateway Australia. Here are some key themes covered in this episode: Passion for Progress: Find out what fuels Nick's enthusiasm for the insurance industry, and how that drives his investment choices. VC Incubator Insights: Get an inside look into the VC Incubator programs run by Insurtech Gateway Australia. Are there emerging trends or interesting M&A predictions you should be watching? Broker Evolution: As embedded insurance 2.0 becomes more prevalent, how will the role of brokers evolve? Investment Outlook for 2023: Nick provides his forecasts for investing trends in the insurtech sector for the coming year. UK Market Learnings: What can we glean from Insurtech Gateway's UK unit? Are there any takeaways that can be applied to other markets? Vision 2050: Nick offers his long-term vision for the future of insurtech. Where will this market head by 2050? Whether you're an industry professional, a startup founder, or simply interested in the future of insurance, this episode is packed with invaluable insights.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this captivating episode of "Building tomorrow's insurer," host Nigel Fellowes-Freeman sits down with Sam White, the remarkable Founder and CEO of Stella Insurance, to discuss her inspiring journey in the insurance industry.Join us as we discover how Sam's passion for empowering women and her vision for a more compassionate and intuitive insurance experience led her to establish Stella Insurance, a groundbreaking venture that has already made waves UK and now in Australia.Get access to invaluable insights into:- The concept of feminine insurance and why it is crucial in today's world The changes that must occur within the insurance industry to foster compassion and create a more intuitive and customer-centric approach for women A look into the future of insurance with telematics and big data As a passionate advocate for diversity, equality, and innovation, Sam outlines her vision for Stella Insurance and its role in revolutionizing the insurance industry. Don't miss this engaging episode filled with wisdom, inspiration, and a fresh perspective on the future of insurance. Tune in to "Building tomorrow's insurer" now!Note: Sam White is the multi-award-winning CEO of Freedom Services, which includes various insurance businesses in the UK and Australia.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this riveting episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Alex Taylor, Global Head of Emerging Technology at QBE Ventures. With extensive experience in innovation, disruption, and futurism in the insurance industry, Alex provides a unique perspective on the rapidly evolving forms of emerging technology in insurance. Here are some key themes covered in this episode: The transformative role of artificial intelligence (AI), machine learning (ML), and large language models (LLMs) on the insurance industry Exploring the impact of emerging technologies like geospatial imaging on claims processing Navigating the tricky balance between policy and progress Uncovering the potential applications of crypto and NFTs in insurance Establishing a blueprint for navigating disruption for next-gen insurers Whether you're a tech enthusiast, an innovative insurer or interested in ventures, this episode is a must-listen. Tune in for Alex Taylor's invaluable insights.
Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this episode, we're thrilled to welcome Gonzalo Rodriguez, Head of Group B2B2C Partnerships at Generali, one of the largest global insurance and asset management providers. Join us as Gonzalo delves deep into the concept of the protection gap in society and the importance of offering compelling value propositions to address it. He shares his expert perspective on how insurers can leverage marketing strategies and innovative partnerships to create tailored solutions that resonate with their target audience.In this episode we'll explore: How embedded insurance is revolutionizing the user experience in the insurance landscape Gonzalo's thoughts on the latest technological advancements and the opportunities they present for insurers The power of collaboration and how fostering strong partnerships can drive the insurance industry forward Don't miss this engaging and informative conversation with one of the industry's leading experts on the future of insurance, marketing, and partnerships. Tune in now and discover the strategies and insights that are shaping tomorrow's insurer.
Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. Our guest speaker this episode, is shaking up the industry with her bold vision to create more things instant in insurance and level up the playfield for smaller players by providing affordable technology. We're thrilled to be speaking with Tetiana George, Co-founder and CEO of Curium, a revolutionary insurance app. She is also the Board Director of Insurtech Australia, a national not-for-profit organisation with a vision to create a world-leading insurtech ecosystem. In this episode we'll explore: How Curium has been levelling the playing field in the insurance industry and addressing unmet demand Navigating the challenges of a developing Australian insurtech market The urgent need for collaboration between players in the insurance industry Tetiana's experience as a startup founder and the early years of building Curium A vision for the ideal future insurer This episode is a must-listen for anyone who wants to learn about the exciting possibilities of insurtech, as well as the experiences of women who are leading the way in this space. Join us as we explore the world of insurtech with the brilliant and inspiring Tetiana George. Tune in now! ------------------------------------------------------------------------------------------------------------------------------------ Got questions about embedded insurance? Talk to an expert For more information on the latest trends in insurtech, check out Kanopi's Youtube Channel Follow Kanopi on social media: LinkedIn, Twitter
Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. Joining us in today's episode is CEO of Insurtech Australia, Simone Dossetor. Heading up a national not-for-profit organisation with a vision to create a world-leading insurtech ecosystem, Simone's goal is to create a diverse community of insurance innovation and collaboration across the Australian insurance industry. Her breadth of experience on the corporate side and the not-for-profit side as Chief Operating Officer for Munich Re and Non-Executive Director of ANZIIF respectively, gives her a unique perspective of the vibrant insurtech market in APAC. In this episode we'll explore: The forces driving innovation within the insurance industry The unique strengths and challenges of the Australian insurtech ecosystem The opportunities for collaboration and expansion both within the region and globally Predictions for the insurtech market in 2023 Get ready to be inspired and informed as we explore the cutting edge of the insurance industry with Simone Dossetor. Tune in now! ------------------------------------------------------------------------------------------------------------------------------------ Got questions about embedded insurance? Talk to an expert For more information on the latest trends in insurtech, check out Kanopi's Youtube Channel Follow Kanopi on social media: LinkedIn, Twitter
Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this episode, we're thrilled to be joined by a true leader in the industry, Anita Lane, Co-founder and Director of Solution Underwriting. With a wealth of experience in the insurance sector, Anita has established herself as a thought leader in the industry. At Solution Underwriting, Anita has led the company's growth and success, building long-term relationships with brokers and making people the centre of her business. Listen to the full episode to learn more about: Anita's journey and her passion for insurance Changing attitudes to innovation and technology within the industry The vision for Solution Underwriting and the importance of investing in people Join us as we dive deep into the world of insurance with Anita Lane, and gain valuable insights and perspectives from one of the industry's brightest minds. ------------------------------------------------------------------------------------------------------------------------------------ Got questions about embedded insurance? Talk to an expert For more information on the latest trends in insurtech, check out Kanopi's Youtube Channel Follow Kanopi on social media: LinkedIn, Twitter
Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. Our guest for today's episode is Andrew Rear, Non-executive Director at MEDGULF, ex-CEO of Digital Partners (Munich Re). Andrew has extensive experience in the insurance industry and brings a unique perspective on how technology is transforming the sector. From growing insurance businesses in UK, Africa and Asia to his current role at MedGulf, Andrew has a deep understanding of the challenges and opportunities in the insurance space. In this episode, we'll delve into his thoughts on: Rise of insurtech and comparison to trends in fintech The evolving role of players in the insurance industry and; Future predictions for the insurtech market in 2023. Get ready to be inspired and informed as we explore the cutting edge of the insurance industry with Andrew Rear. Tune in now! ------------------------------------------------------------------------------------------------------------------------------------ Got questions about embedded insurance? Talk to an expert For more information on the latest trends in insurtech, check out Kanopi's Youtube Channel Follow Kanopi on social media: LinkedIn, Twitter
In Kanopi's latest podcast series, Building tomorrow's insurer, we explore the intersection of InsurTech and digital disruption in the insurance industry. Every episode, we bring you interviews with industry leaders, insights on the latest trends, and discussions on how insurers can ride the digital transformation wave. Stay tuned in to hear from experts and innovators shaping the future of insurance. In today's episode, we're thrilled to be interviewing Dr Kaenan Hertz, the Managing Partner of Insurtech Advisors and Co-Founder of Ahoy! Insurance. He's played a key role in innovating many start-ups and established carriers, having worked in leading positions with several insurance companies, banks and consulting firms like USAA, Citibank and EY. Kaenan and Nigel chat about: The latest developments in the InsurTech space globally Strategies incumbent insurers can use to accelerate innovation How to embrace ecosystem thinking For more content about how insurers can embrace the embedded insurance movement, watch our virtual roundtable discussion. ------------------------------------------------------------------------------------------------------------------------------------ Got questions about embedded insurance? Talk to an expert. For more information on the latest trends in insurtech, check out Kanopi's Youtube Channel. Follow Kanopi on social media: LinkedIn, Twitter
"Insurtech start-ups make up a tenth of all companies that have achieved unicorn status in the global fintech space, making the sector among the industry's strongest players." - Centre for Finance, Technology and Entrepreneurship (CFTE) Report 2022 But the shift towards ecosystems goes beyond just tech-led unicorns. In fact, it reflects a broader move away from vertical integration and towards compelling new value propositions from independent, specialised and modular players. The result? A radically changed economic landscape. Within the next decade, no sector will be left untouched and insurance is no exception. -------------------- Get insights from some of the insurance industry's brightest minds in Kanopi's virtual roundtable discussion "Embracing embedded insurance". Join our panel as they discuss the next iteration of embedded insurance and its impacts on the insurance value chain. Watch the video: https://blog.kanopicover.com/on-demand-embracing-embedded-insurance What you'll learn: ✔️ How various players in the insurance value chain are approaching and planning for the embedded insurance 2.0 revolution ✔️ How major players in other industries are succeeding through strategic partnerships ✔️ How incumbents, insurtechs and new entrants can generate new value and net new growth for the industry through collaboration
As consumers across the world emerge from crisis mode after two years spent in the grip of COVID-19, they expect an elevated level of service from their insurers. Over the past two and a half years life has been in fast-forward mode, requiring us all to rapidly change the way we live our lives. Ecosystem-style services have blossomed in nearly every industry, addressing every aspect of customer demand and in some cases even anticipating them beforehand. But insurance is still viewed as a late bloomer in this space. Innovation and agility are the need of the hour, as insurers pivot their operating models to seamlessly blend the physical and digital aspects of customer experience. Kanopi's Founder and CEO Nigel Fellowes-Freeman explains why customers are expecting more out of their insurers and how insurers can respond effectively. To learn more about customer expectations in 2022 read the full article here. ----------------------------------- For more information on embedded insurance, check out curated playlists on Kanopi's YouTube channel Follow us on Twitter and LinkedIn for updates and articles on embedded insurance.
Kanopi CEO and Founder Nigel Fellowes-Freeman recaps the sponsored VIP Lunch session: Creating value through partnerships at this year's Insurtech Summit Australia. The event brought together leading insurers and domain experts who provided varying perspectives on the paradigm shift in insurance today and the race to digitise. Learn about Current areas of insurance where collaboration is booming Common challenges faced by insurers and insurtechs when partnering Discussions to have early on in the partnership to ensure success Got questions about embedded insurance? Talk to an expert. For more information on the latest trends in insurtech, check out Kanopi's Youtube Channel. Follow Kanopi on social media: LinkedIn, Twitter
Learn more on how to reduce insurance operating costs with the help of technology in this blog post. Technology is transforming the insurance industry. New capabilities and efficiencies mean insurers must keep up with new apps and software and insurtech services can give them a competitive edge. Part of competing means keeping costs low, mostly by implementing new technology while keeping legacy systems running. Controlling and reducing costs can give an insurance company a competitive advantage and increase profitability. Sonali Merhotra, Product Manager at Kanopi sheds some light on how emerging technologies can be the doorway to lower operating costs and new areas of revenue. For more updates on insurance technology in general, make sure to follow Kanopi's YouTube channel. Follow Kanopi on social media: LinkedIn | Twitter
Learn more about how insurers can improve their speed-to-market and become more competitive in this blog post. A company that is first to offer a new insurance product or update has less competition. Moving quickly to adjust to trends such as climate change, the move to remote work, and driverless cars can help an insurer capitalise on new coverage needs while others lag. Speed to market depends on an insurer's technology, internal processes and available resources. And in today's fast-changing world, the ability to react to changes quickly is key to success. Gareth Plummer - Head of Product at Kanopi presents some tips insurers can use to increase their speed to market. For more updates on insurance technology in general, make sure to follow Kanopi's YouTube channel. Follow Kanopi on social media: LinkedIn - Twitter
Learn more about the benefits of digital transformation and how insurers should embrace it in this blog post. Insurers want to increase revenues, reduce costs, encourage customer loyalty and promote brand recognition, like any other business. And emerging technologies are absolutely critical to achieving those goals. Customers are embracing digital channels and are becoming more used to automated services, and expect companies to respond to their needs quickly and deliver personalised, easy-to-use experiences. That is why insurtech companies help insurers stay ahead of the game by offering new capabilities that are better suited to today's changing insurance market. In this episode, Gareth Plummer - Head of Product at Kanopi, explains in under 5 minutes the implications of digital transformation within the insurance industry and how insurers stand to benefit from it. For more updates on insurance technology, make sure to follow Kanopi's YouTube channel. Stay up to date with all things Kanopi on social media: LinkedIn | Twitter
Learn more about the risks climate change poses for insurers and how to adapt to them now. Link to article. The effects of climate change may seem relatively innocuous to insurers, but because climate risk is systemic, it is likely to stress local economies and cause market failures that affect both consumers and insurers. This can make insuring some risks unaffordable for customers or unprofitable for insurance companies. In this episode, listen to Kanopi CEO and Founder, Nigel Fellowes-Freeman suggest 4 tips that can help insurers better prepare for the inevitable risks climate change will bring to the insurance industry. For more information about insurance technology, make sure to follow Kanopi's YouTube channel. For more updates from Kanopi, follow us on social media: LinkedIn | Twitter
Learn more about Insurance as a Service and how insurers can benefit from it in this blog article In this episode, Kanopi's Chief Technology Officer - Martin Nuber breaks down the basics of Insurance as a Service, which is all about delivering insurance experiences through software. Building on the advent of 'xaas', insurance as a service is an industry-specific type of software-as-a-service. This software, or the technology platforms underpinning it, are often built from the ground up to be flexible so that it can be integrated and delivered into any digital platform, ecosystem or medium available. For more updates on insurance technology, make sure to follow Kanopi's YouTube channel. Follow Kanopi on social media: LinkedIn | Twitter
Highlights include: - The race for Commonwealth Bank's book tightens - CFC Underwriting, Ltd. makes an acquisition - LeaseLock passes $1b in insured value - Genesis closes big round
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