Communication in today's age is key. Discovering new ways to explain dental procedures to patients is key to many practice's success. But how did these words or phrases that they use to describe things to others originate? What gave it special meaning to their team or their patients? That's what…
Dr. Katie To is a trailblazer in cosmetic and wellness dentistry, known for her commitment to continuing education and her dedication to staying at the forefront of dental innovation. As one of the first dentists to earn a master's in biological dentistry while also mastering digital smile design, Dr. To combines advanced techniques with a holistic, biocompatible approach to patient care. She is highly trained in cosmetic bonding, non-invasive cosmetic dentistry, dental ozone therapy, biological dental therapy, and clinical nutrition, always prioritizing the safest, least toxic options for her patients. In this insightful podcast episode, Dr. To shares her expertise and experiences in biocompatible dentistry, addressing key questions about her practice and philosophy. Tune in to hear more about: The Origins of Biocompatible Dentistry: How Dr. To's journey began and what inspired her commitment to safer, non-toxic approaches in dental care. Material Choices: Specific examples of products she avoids, the reasons why, and the innovative alternatives she uses. Navigating Cost Concerns: Strategies for discussing the higher costs of biocompatible options with patients, especially those who are price sensitive. Top Learning Resources: Recommendations for resources and continuing education organizations leading the field of biocompatible dentistry. A Sneak Peek into Dr. To's Book: Hear more about the lesser-known innovations in biocompatible dentistry. The Art of Ceramic Implants: Learn about the unique techniques required to work with ceramic implants compared to traditional titanium ones. Marketing a Niche Practice: How she identifies and connects with an audience receptive to biocompatible dentistry concepts and products. Leading Companies in the Field: A look at suppliers offering comprehensive biocompatible product lines for general dentists. Tune in to gain a deeper understanding of this growing movement and Dr. Katie To's passion for creating healthier smiles through biocompatible solutions. To connect with Dr. Katie To and stay updated on her journey, you can reach out via Instagram at @DrKatieTo or visit her website at drkatieto.com.
Dr. Tommaso Ghedini is a highly accomplished dentist from Milan, Italy specializing in oral surgery, prosthetics, and restorative work. Dr. Ghedini works in his private practices in Milan and its province and currently teaches in the Humanitas Research Hospital, with a focus on oral and implant surgery. During this interview, Dr. Ghedini shares insights into his diverse clinical practice, his teaching experiences focusing on oral surgery, and the importance of hands-on learning through cadaver courses. Tune in to learn about Dr. Ghedini 's innovative approach to tooth extraction, combining technology and precision to improve outcomes. In addition to his professional achievements, Dr. Ghedini sheds light on his personal interests outside of dentistry, such as playing football, enjoying fine wines, and spending quality time with his family. He also touches on the evolving landscape of dentistry in Italy, emphasizing the role of digital dentistry as a vital tool for enhancing patient care and treatment planning. Key Highlights Include: The benefits of cadaver courses and understanding anatomy Dr. Ghedini's technique for using surgical stents for guided tooth sectioning The importance of continual learning as a dentist Digital dentistry and its expanding role How will corporate dentistry impact future generations of dentists in both the US and Italy The significance of maintaining work-life balance and staying grounded
Dive into the world of The Aurum Group with CEO Mark Maier as he shares the journey of Aurum's commitment to education, innovation, and exceptional service. Mark Maier, a seasoned professional with a diverse background in investment banking, money management, and venture capital, uncovers the story behind Aurum's success. With a wealth of international experience and academic accomplishments, Mark brings a unique perspective to Aurum's evolution and vision. In this podcast, explore Aurum's transformation from the groundwork of education to pioneering advancements in digital technology and orthodontics. Discover why Aurum stands as the premier dental solutions company, empowering dentists, reshaping education through the Aurum Academy, and embracing cutting-edge technologies to enhance patient care. Key highlights include: Unveiling Aurum's foundation built on education and innovation at the forefront of dentistry. The significance of adapting to new technology, fostering educational partnerships, and mastering diverse aspects of dentistry as a "Super GP." Insights into Aurum's global perspective and its impact on innovation and service delivery. Delving into the evolving landscape of dentistry towards functional aesthetics, wellness culture, and patient-centric care. Understanding Aurum's focus on leveraging digital technology for predictable outcomes and enhanced patient experiences. Exploring Aurum's commitment to education through initiatives like the Aurum Academy, empowering practitioners with the latest advancements. Aurum's expertise in orthodontics and strategic partnerships positioning them as industry leaders in orthodontic innovation. Emphasizing Aurum's strategic business acumen, market understanding, and adapting to emerging trends to drive growth and excellence. Join us as we uncover the exciting journey of Aurum's transformation and its pivotal role in shaping the future of dentistry. Stay tuned to learn more about the innovative directions ahead for Aurum and the dynamic opportunities in the dental industry. For more information on The Aurum Group, please visit: https://www.aurumgroup.com
Tune in to the latest episode of the Dental Slang Podcast featuring Drs. Nate Jeal and BT Nguyen from Fast Growth Dental, where they discuss strategies to amplify dental practice success. Discover the transformative power of coaching and continuous education as they unveil their online membership platform, FastGrowthDental.com, which offers exclusive access to monthly webinars, expert-led courses, and invaluable resources tailored to elevate your practice's conversion rates and overall performance. Unlock the key to working smarter, not harder, and discover the roadmap to creating your D.R.E.A.M. practice through dynamic leadership, real profits, expert conversion, achievable goals, and measurable marketing strategies. Learn to optimize your time, streamline processes, and achieve sustainable growth without succumbing to burnout. Gain invaluable insights into seeking solutions, embracing new ideas, and refining practice management strategies for unparalleled success. Don't miss out on their unwavering support and commitment to empowering dental professionals worldwide. After listening to the podcast, you can engage with them through webinars on FastGrowthDental.com and find them on social media @drnatejeal and @dr.baotran for more information on how to create long-term sustainable growth in your practice. Visit the TheNew.Dentist to read the full transcript.
In this episode, we were honored to host Dr. Drew Ferris, a distinguished figure in the field of orthodontics. Dr. Ferris earned his DDS degree from the University of Missouri-Kansas City and completed his Certificate in Master of Science in Orthodontics and Dental Facial Orthopedics at Loma Linda University in Santa Barbara, California. Throughout his career, Dr. Ferris has established himself as a leader in innovative orthodontic practices, excelling in both clear aligners and fixed appliances. He is highly regarded as a lecturer, covering various orthodontic topics such as diagnosis, treatment, and practice management, both nationally and internationally. Dr. Ferris is renowned as one of the nation's top clear aligner providers, a published author, and an innovator who has developed products and techniques in his field. He currently serves as a faculty member in orthodontics at Loma Linda University and directs the Santa Barbara Dental Study Group, offering expertise in orthodontic diagnosis and treatment techniques. During the podcast, Dr. Ferris shared valuable insights into his professional journey and offered expert advice on various aspects of orthodontic practice: Transition from Golf to Orthodontics: Dr. Ferris humorously recounted his transition from being a college golfer with aspirations of becoming the next Tiger Woods to pursuing a career in orthodontics, inspired by his uncle's success in the dental field. Role of Mentors: He emphasized the significance of mentors in his professional development, highlighting the guidance he received from various mentors throughout his journey, including his orthodontist in St. Louis, mentors during residency, and esteemed colleagues like Dr. David Sarver. Focus on Innovation: Dr. Ferris discussed his passion for innovation and the integration of advanced technologies such as 3D printing and artificial intelligence in orthodontic practice, foreseeing a promising future for the field. Importance of Continuous Learning: He underscored the importance of continuous learning and engagement in interdisciplinary care, advocating for participation in study clubs and educational courses to enhance clinical and business acumen. Balancing Work and Family: Dr. Ferris candidly shared insights into balancing his professional commitments with family life, acknowledging the challenges and rewards of being a dedicated orthodontist and a loving father. Dr. Ferris's extensive experience, commitment to innovation, and dedication to mentorship serve as a testament to his leadership in the orthodontic community, inspiring practitioners worldwide to strive for excellence in patient care and practice management.
In this captivating episode, Dr. Ardalan sits down with Dr. Lisa Germain, an illustrious board-certified endodontist based in New Orleans. Together, they delve into Dr. Germain's pioneering work in integrating Botox into dental practice, revolutionizing both therapeutic and cosmetic treatments. Discover the multifaceted applications of Botox beyond traditional medical realms, as Dr. Germain unveils insights from her upcoming book, which promises to be the go-to guide for dentists seeking to incorporate Botox into their repertoire. From enhancing smiles to alleviating pain, listeners are treated to a comprehensive exploration of how Botox can elevate the standard of dental care. With Dr. Germain's expertise and passion shining through, this episode offers a deep dive into the transformative potential of Botox, providing valuable knowledge for both seasoned professionals and curious enthusiasts alike. Whether you're intrigued by the evolving landscape of dentistry or simply seeking to expand your understanding of aesthetic treatments, this podcast delivers an engaging and enlightening experience that promises to leave a lasting impression.
In this episode of the Dental Slang Podcast, host Dr. Reza Ardalan welcomes Dr. Nick Fahey, a renowned prosthodontist and implant expert. Dr. Fahey shares insights into his journey in dentistry, particularly his expertise in digital dentistry and guided implant surgery. He discusses the evolution of guided surgery, its significance in ensuring precision and safety, and its potential to broaden opportunities for general practitioners entering the field of implant dentistry. The conversation also explores the Fitz-Fahey Academy, co-founded by Dr. Fahey and his wife, Dr. Sarah Fitzharris, focusing on global dental education and support. Dr. Fahey highlights the impact of New Zealand's culture on dentistry, emphasizing the country's innovative spirit and problem-solving mentality. The discussion extends to topics such as the All Blacks rugby team's influence, the future of dental education through online platforms, and the challenges and opportunities in dental practice marketing. Dr. Fahey also shares memorable fishing adventures, offering a glimpse into his adventurous side. To continue following Dr. Fahey's journey, follow him on Instagram: @nick_fahey_prosthodontist. Dr. Nick Fahey, a prosthodontist and implant expert. He leads a referral practice with a specialized team focusing on a multidisciplinary approach to patient treatment. Dr. Fahey's expertise lies in digital dentistry, particularly utilizing CT scans for computer-guided surgery to streamline dental implant placement. He has lectured globally on computer-guided surgery and virtual implant planning and authored the book "Guided Surgery," aimed at simplifying implant placement.
Dr. Alex Sanders, founder and CEO of Diagnocat, shares insights on artificial intelligence in dentistry. As a prosthodontist, he discusses the potential of Diagnocat, an AI solution for dental 2D and 3D images, comparing it to other products and highlighting its versatility. Dr. Sanders explains how Diagnocat aids clinicians with patient consultations, treatment planning, and streamlining processes, emphasizing its benefits for restorative dentists. He touches on communicating AI to patients and envisions the future of AI in dentistry. The interview provides a comprehensive overview, making it a must-listen for dental professionals considering AI adoption. For more information on Diagnocat, visit Diagnocat.com.
In this impactful podcast interview, Dr. Emma Zennie shares her inspiring journey as a dentist in Haiti. Trained in the United States, she returned to Haiti to serve her community, facing challenges like earthquakes and limited resources. Emma emphasizes preventive dentistry, contributes to dental education, and details the unique aspects of practicing in a third-world country. Despite risks like crime and political instability, Emma remains committed to her home, determined to rebuild and uplift her community. For those wanting to support her efforts or follow her story, Emma can be reached on Instagram @dr.emmanuellezennie or via email at Dr.Zennie@gmail.com.
Dive into the world of endodontics with Dr. Nudera in this podcast episode, where he unravels the details of his groundbreaking book, "NuEndo ReThinking Endodontics," and introduces the revolutionary NuEndo Online educational platform. More than a textbook, Dr. Nudera's book offers systematic algorithms guiding practitioners from patient introduction to treatment decisions, simplifying the intricate process with scenario-driven case selection accessible even to those with basic dental education. Building on the diagnostic insights from his book, NuEndo Online provides on-demand courses, tip and technique videos, and full patient case episodes, breaking down root canal treatment into easily digestible segments. This platform acts as a mentorship tool, addressing challenges, demystifying endodontics, and fostering a community of continuous learning for both new and experienced practitioners. Beyond the clinical focus, the episode unveils Dr. Nudera's unique journey, from his Air Force background to his love for playing drums and his unexpected venture into photography. Discover how his curiosity led him to master the intricacies of camera settings and lighting, showcasing his artistic flair in his book and beyond. Returning to endodontics, Dr. Nudera shares insights into the transformative impact of new products on patient treatment approaches, drawing from his two-decade career. Join us for the full episode to gain a comprehensive understanding of the evolving landscape in endodontics and Dr. Nudera's multifaceted professional journey. Tune in now for an enlightening experience! Dr. Nudera's next webinar is on January 16th at 8:30pm ET. This webinar will showcase an actual clinical treatment case from Dr. Nudera's private practice. Listen in as he describes the details of his treatment approach and the steps he took to manage the case from start to finish. By the completion of this webinar, the clinician should have a better understanding of strategic endodontic treatment planning and root canal treatment sequencing. Secure your spot!
Dr. Reza Ardalan welcomes the renowned Dr. Amanda Seay. Dr. Seay, a prominent figure in the world of dentistry, discusses a wide range of topics that are both enlightening and inspiring. From comprehensive restorative dentistry to her roles at the Kois Center and the Seattle Study Club, Dr. Seay offers valuable insights that every dentist can benefit from. One of the key highlights of this episode is learning more about Dr. Seay's new book, "SEE: Art Esthetics Dental Photography," which focuses on dental photography. Discover how this book can transform your photography skills and help you capture the essence of your patients in a unique and personal way. Dr. Seay also shares her wisdom on balancing a demanding dental career with family life. As a mother of four, she provides invaluable advice for women in the dental profession, discussing the importance of planning, intention, and giving oneself grace. But here's the real twist: Dr. Seay unveils a groundbreaking new membership-based online education program in photography and cosmetic dentistry. Find out how this program can take your dental skills to the next level, whether you're just starting out or looking to refine your expertise. The episode takes a deep dive into the power of social media in dentistry, with Dr. Seay sharing her journey of connecting with a global audience, showcasing her expertise and personal side. If you're looking for tips on how to leverage social media effectively in your dental career, this is a must-listen. Last but not least, hear Dr. Seay's candid advice for young women dentists who are embarking on their careers. Her insights on finding the right balance between clinical excellence and the business side of dentistry are eye-opening and will set you on a path to success. So, whether you're a seasoned dentist, a recent graduate, or even just someone curious about the world of dentistry, this episode is a treasure trove of knowledge and inspiration. Dr. Amanda Seay's engaging conversation with Dr. Reza Ardalan will leave you eager to explore the full podcast and absorb the wisdom she shares. Don't miss this opportunity to elevate your dental journey. Tune in now! For more information on Dr. Seay's new membership website, visit SeayWithin.com.
In this podcast, Dr. Lou Berman takes you on a journey through the dental industry, sharing the fascinating story of how Berman Dental Instruments came to be. Discover the driving force behind this venture, fueled by the desire to make high-quality dental instruments more affordable. Dr. Berman divulges the secrets to finding reputable instrument manufacturers and maintaining top-notch quality control. Explore the future of dental sales as he shines a light on the growing trend of online sales, empowering you to make informed choices for your dental practice, just as you would for any other product. As the conversation pivots towards continuing education, Dr. Berman discusses why he thinks hands-on courses are gaining prominence and how they fulfill the need for practical experience and certification requirements. Dr. Berman, the distinguished co-editor of "Pathways of the Pulp," unveils the evolution of this dental book, complete with chapters on cutting-edge topics like CBCT. Learn how this book champions evidence-based dentistry. Dr. Berman also provides invaluable insights into the decision-making process for endodontists considering selling their practices to corporate entities, underscoring the significance of financial evaluation. Intriguingly, he addresses the impact of implants on endodontic practices, demystifying the myth that they've replaced endodontic procedures. Discover how implants have elevated the standards of care and quality in the field. The podcast concludes with Dr. Berman's tribute to his clinical mentors, highlighting the importance of discerning when and why to perform a procedure, not just how to do it. For those eager to get in touch, contact information for Berman Instruments and Annapolis Endodontics is thoughtfully provided. Embark on an enlightening journey as this podcast uncovers Dr. Berman's rich experiences, invaluable insights, and indelible contributions to the dynamic landscape of the dental industry, with a focus on endodontics and the innovative world of dental instruments. To learn more about Berman Dental Instruments, visit BermanIntruments.com. As a podcast listener, please use code: SLANG for free shipping on your next order. *Limit one per customer
Dr. Courtney Lavigne's unique career path took her from a decade of practicing restorative dentistry to orthodontics. She holds accreditations and fellowships from the American Academy of Cosmetic Dentistry, the Academy of General Dentistry, and the Pierre Fruchard Academy. Dr. Lavigne is a renowned lecturer in dental aesthetics and comprehensive care. She established a patient-centric, aesthetics-focused practice in the Boston suburbs before pursuing an orthodontic residency at Tufts University. Driven by her fascination with airway and occlusion, Dr. Lavigne transitioned to orthodontics, aiming to provide truly interdisciplinary care. She sold her cosmetic practice and embarked on her orthodontic journey in July 2020. In her orthodontic practice, Dr. Lavigne combines her restorative dentistry expertise with orthodontic training, prioritizing comprehensive treatment planning that considers both facial aesthetics and three-dimensional tooth alignment. Her ultimate goal is to achieve each patient's ideal outcome, going beyond just achieving a Class I canine occlusion. Dr. Lavigne also highlights the critical significance of early orthodontic evaluations, recommending that children undergo orthodontic assessments around age seven. She underscores factors such as crossbites, functional shifts, and crowding in primary teeth as potential indicators for early intervention. Shifting gears, Dr. Lavigne discusses the utilization of 3D printing for orthodontic brackets and the influence of artificial intelligence in enhancing treatment planning precision. She stresses that while aligner technology is a valuable tool, the practitioner's skill and understanding of the software play a pivotal role in achieving successful outcomes. Dr. Lavigne shares her perspective on AACD accreditation, emphasizing how it not only enhances clinical skills but also builds a robust referral network within the dental community. She notes that the journey of personal growth and improvement throughout the accreditation process is equally valuable as achieving the accreditation itself. As a practitioner who values continuous learning, Dr. Lavigne underscores the significance of mentorship. She advises younger dentists not to hesitate in reaching out to experienced colleagues for guidance and mentorship opportunities. She shares her own experiences with various study groups and organizations that have been instrumental in her professional growth. For more information, follow Dr. Lavigne on Instagram @courtneylavignedmd or email hello@courtneylavigne.com.
In this podcast episode, Dr. Reza Ardalan interviews Dr. David Sarver, an accomplished orthodontist known for his expertise in the field. Dr. Sarver has a wealth of experience and has received numerous accolades in his career. He discusses various aspects of his career, including his new online teaching community called "Mastering Orthodontics," his approach to interdisciplinary care, and the artistry involved in orthodontics. "Mastering Orthodontics" is an online platform where Dr. Sarver aims to share his knowledge and expertise with a broader audience. It provides a convenient way for dental professionals to access his educational material and learn from Dr. Sarver's extensive experience. The platform is designed to make orthodontic knowledge easily accessible and applicable for a wide range of dental professionals. Dr. Sarver emphasizes the importance of lifelong learning and the need for dental professionals to stay updated on the latest advancements in the field. He believes that even general dentists and practitioners who use clear aligners can benefit from the platform to improve their understanding of orthodontics and provide better care to their patients. Orthodontic treatment generally aims to improve the occlusion and smile esthetics of the patient. But the patient's overall facial appearance determines how they look to others, not just their smile. Mastering Orthodontics focuses on dentofacial esthetics, evaluating patients from macro to micro, focusing first on the big picture and then working your way to the minute details in order to treatment plan for the best possible outcome. Throughout the podcast, Dr. Sarver highlights the significance of interdisciplinary care in dentistry. He discusses how he collaborates with other specialists, such as periodontists, oral surgeons, and cosmetic dentists, to provide comprehensive and holistic treatment for his patients. This approach ensures that the patient's needs are met from infancy to adulthood and considers factors beyond just teeth alignment. Dr. Sarver's artistry in orthodontics is also a crucial aspect of his practice. He discusses how his background in photography and a keen eye for aesthetics contribute to his ability to create beautiful smiles that harmonize with a patient's overall facial aesthetics. He shares a personal anecdote about a patient who, over time, decided to invest in veneers based on Dr. Sarver's artistic approach. In conclusion, Dr. David Sarver's podcast episode highlights his dedication to education, interdisciplinary care, and the artistic aspects of orthodontics. His "Mastering Orthodontics" platform aims to make orthodontic knowledge accessible to a wider audience, and he encourages dental professionals to embrace lifelong learning and collaboration for the benefit of patient care.
Welcome to another captivating episode of the Dental Slang Podcast! In this episode, we're delving into the fascinating world of tooth wear with none other than the esteemed Dr. Andrea Shepperson, a leading dentist and educator hailing from the picturesque shores of New Zealand. Dr. Shepperson has dedicated her career to the intricate study of tooth wear and the interdisciplinary reconstruction of worn dentition. As she takes us on her journey, her passion for unraveling the mysteries of this dental condition shines through, and she makes a compelling case for going beyond the conventional teachings. Tooth wear, she reveals, is not a one-size-fits-all phenomenon. It can range from mild to severe cases and is often erroneously attributed to bruxism. Dr. Shepperson emphasizes the critical importance of distinguishing between various forms of tooth wear, urging us to comprehend the nuanced differences between adaptive and active wear. This episode isn't just for seasoned dentists; it's a goldmine of knowledge for newcomers too. Dr. Shepperson dives deep into the multifaceted aspects of tooth wear – from its origins to risk assessment and management strategies. She's on a mission to overhaul the way we educate dentists, going well beyond what's traditionally covered in dental school. Dr. Shepperson's teaching facility on the enchanting Waiheke Island in New Zealand offers mentoring programs and courses dedicated to unraveling the mysteries of tooth wear. But it's not just about understanding the science – it's about communicating it effectively. Dr. Shepperson underscores the importance of using plain language to help patients grasp the causes and effects of tooth wear. Plus, she's got her sights set on patients' diets, including those tempting fad diets and acidic beverages that can exacerbate the condition. She also opens our eyes to the possibility of using salivary biomarker tests for diagnosing conditions like gastric reflux, taking dental diagnostics to a whole new level. And when it comes to tracking tooth wear progression, she's all in for leveraging digital technology. This isn't just about staying on top of the latest trends; it's about using these tools to ensure accurate diagnoses and data-driven treatment choices. In conclusion, this episode is your ticket to a deeper understanding of tooth wear. Dr. Shepperson's wisdom is a compass guiding us towards more effective patient communication, digital innovation, and, of course, better care. Oh, and don't forget to check out her comprehensive book on tooth wear, a must-have resource for dental professionals eager to expand their knowledge. And for those eager to connect with the brilliant Dr. Andrea Shepperson, head over to her website at andreashepperson.com and explore the wealth of wisdom she offers. If you're looking to dive deeper into tooth wear, her customized programs in New Zealand might just be the next step on your dental journey. Tune in, take notes, and get ready to revolutionize your approach to tooth wear – it's all right here on the Dental Slang Podcast!
In this podcast episode, get to know Chuck Cohen, the Managing Director of Benco Dental. Chuck tells us, first and foremost, that Benco Dental's perspective revolves around the concept of long-term thinking. Instead of fixating on quarterly results, they prioritize strategic decision-making and encourage dentists to view their relationship with distributors as partnerships rather than mere transactions. This entails sharing practice goals and objectives, with the distributor actively working to help dentists achieve these objectives, creating a value-added collaboration. "The interesting thing to me is that I think we are one of the best-kept secrets in dentistry. We're the third-largest player in the space and the largest family-owned, privately-held distributor. Patterson and Schein are bigger, but we're number three. Our market share is only 12%. So, that means, on average, eight out of 10 doctors may have heard of us but have never bought anything from us. I believe that we're a bit boutiquey in that way. We only want to grow as fast as we can provide great customer service, and that's been a conscious decision over the past 90 years—to maintain a high level of customer satisfaction. If we can also grow at the same time, that's good too. But customer satisfaction is what we live and die by." He goes on to explain how independent dental practices outperformed large dental chains and DSOs in the post-pandemic period, proving their resilience and efficiency. Despite initial fears of DSO dominance, independent practices demonstrated impressive survival and recovery. This highlights the effectiveness of dental infection control procedures and the entrepreneurial spirit of independent practices. Overall, the dental profession showcased its ability to adapt and thrive during and after the pandemic. In the ever-evolving landscape of dentistry, Benco Dental sees itself as a support system for both dentists and labs. A prime example is how to approach 3D printing. "3D printing is going to change every single thing about dentistry, no matter what specialty you're in, no matter whether you're a lab, a general dentist, an endodontist, you need a 3D printing strategy. There are many opportunities to make mistakes in a 3D printing strategy, and the 3D printing strategy for one practice is going to be different from somebody down the street. There are many opportunities to make a mistake. Who can you partner with that's willing to help you figure out how to apply all these new whiz-bang technologies effectively into your practice? You need someone who understands the landscape, someone who sees other offices, someone who says, 'You know what, that is what I would recommend for Dr. Smith down the street, but it's not for you. You need to do this instead because you're a smaller volume practice.' That's where a partner can come in and help guide you. There will be a lot of dentists who say, 'okay, I'm going to figure this out on my own,' and I can guarantee a lot of them are going to make mistakes along the way because it's complicated and it's changing quickly, and that's where a distributor rep and partner can make all the difference in the world," says Chuck. Moreover, Benco Dental places great importance on supporting small, innovative manufacturers. They actively seek out and champion these entrepreneurial companies, ensuring they receive the recognition and attention they deserve within the dental industry. Benco facilitates the entry of innovative products into the market and collaborates with larger manufacturers to provide cost-effective solutions, adapting to the industry's changing dynamics. Innovation is another cornerstone of Benco Dental's strategy. They actively seek out partnerships with innovative companies to bring cutting-edge products and services to dentists. One noteworthy example is their early collaboration with Overjet, a leading AI company in dentistry, enabling dentists to stay at the forefront of technological advances. Listen to the full podcast to hear all the details! To learn more about Benco Dental, click here to read more about their history. If you're interested in establishing a partnership with Benco Dental, click here to fill out the new customer setup form. Benco Dental serves over 25,000 dental offices and dental laboratories across the United States. The company is based in northeastern Pennsylvania with locations in over 40 states. Benco Dental's approach centers on long-term thinking, a commitment to innovation, and fostering partnerships. These principles enable them to better serve the dental community and navigate the evolving landscape of the dental industry, ensuring they remain a key player in this dynamic field.
In this Dental Slang Podcast episode, we welcome Dr. Christopher Phelps. Dr. Phelps is an entrepreneur, general dentist, author, certified Colby trainer, and an expert in ethical influence and persuasion. He discusses his new role with Sunrise Dental Solutions, his extensive background in marketing, and his recently published book, "The Complete Book on Dental Marketing." Dr. Phelps shares his journey into the world of marketing and how he had to learn the hard way when he was spending $36,000 a month on marketing to acquire just 60 new patients. He eventually turned things around, increasing new patients to over 300 per month while reducing marketing costs by 74%. He emphasizes the importance of tracking marketing efforts to know what's working and what's not. Dr. Phelps also delves into the science of ethical influence and persuasion, discussing the principles that can help dentists improve case acceptance. His new book "The Complete Book on Dental Marketing" goes into detail describing the lead generation phase and the lost opportunity phase. Dr. Phelps explains the seven critical pillars for successful marketing, such as understanding the target market, crafting the right message, creating compelling offers, and selecting the right marketing medium. Learn more about the significance of addressing attrition in dental practices. He provides valuable insights into adapting marketing strategies during times of uncertainty. The episode concludes with Dr. Phelps sharing some dental slang terms related to marketing, including "A/B split testing" and "haystack marketing." He encourages dental professionals to reach out to him for coaching and offers a special gift for those interested in an hour-long consultation. Tune in to hear Dr. Christopher Phelps' expertise in dental marketing, his journey to success, the key principles outlined in his latest book, and valuable insights into improving dental practice marketing and case acceptance. To learn more about Dr. Phelps' lastest book, click here for more information. “With this outstanding book, Dr. Phelps provides a masterclass on dental marketing. Employing compelling stories and convincing data, he reveals how powerful principles of marketing and psychology can be converted into actionable steps for increased patient satisfaction, loyalty, and growth. There's nothing else like it.”
Dr. Parag Kachalia is one of the most influential people in dentistry. And as one of the Seattle Study Club's Top 10 Young Educators, he's using his influence to help other dentists achieve their best in their business. His only regret in his career is not joining the Study Club sooner. As dentists, we are responsible for the wellness of our patients, but it's also our job to run a successful business. And Dr. Kachalia knows that dentistry is about more than just the 32 teeth in the mouth. He's the rare kind of dentist who loves the business side of things. He minored in economics and explains how that education helps him more in his daily practice (and as a mentor) than any physiology course he took in college. Economics and dentistry weren't always the plan — Dr. Kachalia wanted to be an oncologist, but he's always been an economist at heart. His family ran their own business, and while he was inspired to take economics courses, not many other dental students are. In addition, many teachers aren't prepared to teach the type of economics we need to run a successful business in the 2020s. Dr. Kachalia discusses this disconnect between the university and the practice and how it inspired him to get involved with the Seattle Study Club. One of the biggest things he's doing with the Study Club is discussing new types of dental technology, specifically Artificial Intelligence (AI), and how to pick out what kind of tech you need in your practice. There are three criteria Dr. Kachalia uses before he invests in new equipment or technology, and he shares how we can apply his process to all business investments we make. It's important to look at how these new kinds of dental technology will work for your practice and how these tools will benefit you not only as a dentist but also as a business owner. In This Episode You Will Learn What inspired Dr. Kachalia to pursue dentistry over being an oncologist 3:26 The two-fold approach Dr. Kachalia wants dental schools to take 8:38 Dr. Kachalia's new role in the Seattle Study Club 10:55 How new dentists can join the Seattle Study Club 19:53 The most powerful, yet simple, tool Dr. Kachalia brought to his practice 32:20 Some Questions We Discuss What's going on in San Francisco? 1:28 How does an economics background help Dr. Kachalia run his dental business? 6:23 How did Dr. Kachalia learn to look at cases differently with the Seattle Study Club? 18:15 What three criteria does Dr. Kachalia use to pick out dental tech for his practice? 24:02 How far can AI technology go in dentistry? 35:10 What slang does Dr. Kachalia use in the office? 40:18 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Kachalia on Facebook: Parag R. Kachalia Find a Seattle Study Club in your city: Seattle Study Club
Dr. Lisa Germain wears many hats. If you heard her on The Dental Slang Podcast before, then you'll recognize her as an educator, podcaster, artist, author, and dentist. She has a New Orleans practice she's owned for over three decades. She's also faced many hardships and losses over the past few years that have changed how she approaches her life and business. As a dentist, Dr. Germain is one of the leading proponents of Botox for pain management. Using Botox for pain management is something within a dentist's wheelhouse, but many of the first to recommend Botox were shunned for it. We discuss the initial pushback she received from other dentists and patients, how attitudes today are changing, and what this means for the future of dentistry. Dr. Germain works closely with patients who suffer from TMJ and has researched many different treatment methods for them. She is writing a new book with colleague and cosmetic surgeon Dr. Benji Dhillon to help other dentists better understand this treatment method, and she refers to book writing as a “labor of love.” Writing, in particular, is a labor of love that has inspired a well of healing for Dr. Germain. After losing her husband to ALS and fighting her own battle with breast cancer, Dr. Germain wants to help others process grief and learn to reignite their passions and careers. In This Episode You Will Learn How Dr. Germain ended up writing about Santa Claus' toothache 6:06 Why writing one book always leads to writing another 11:15 The kind of pushback Dr. Germain experienced when she first embraced Botox 21:10 How to learn from loss and share that story with others 31:12 The dental slang Dr. Germain uses in her office 40:49 How to find Dr. Germain's books and publications 42:30 Some Questions We Ask How is Dr. Germain's career related to Finding Nemo? 1:05 What is Dr. Germain's new book about? 13:39 What is the “turf war” happening between dentists and cosmetic surgeons? 18:08 How does Dr. Germain introduce her patients to Botox treatments? 25:11 How is the “writing bug” inspiring Dr. Germain to heal? 36:09 What does a “little bit of lagniappe” mean? 38:28 Resources Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Read Dr. Lisa Germain's book: Santa's Christmas Eve Toothache Get in touch with Dr. Lisa Germain: www.LisaGermain.com
Dr. Sammy Noumbissi is a dental surgeon and provider who changed the game decades ago by adding ceramic implants to his repertoire. While other dentists continued to use titanium implants. Dr. Noumbissi built his practice by listening to his patients. His first decade as a dentist was traditional, working as a general practitioner and using titanium implants. But when he returned to practice on the east coast, he started to work with a different type of patient. The patients in his neighborhood prefer a holistic approach, and they began to ask questions about the kinds of materials he was using in his implants. Today, our patients have the same access to information that we do and often come into the office with in-depth questions or recommendations of the kinds of treatments they want to have. Dr. Noumbissi recommends that dentists humble themselves and listen to their patients. Then, when they come to us with questions about new procedures or technology, you can take it as an opportunity to learn. Because ceramic implants will not be for your conventional patient, Dr. Noumbissi goes through the protocol he uses to determine if his patient is the right fit for ceramic implants. We discuss the systematic approach he uses to assess patients' health and lifestyles and how it will impact how patients react to different implant materials. Dentistry isn't the typical industry that is run by consumers, except when it comes to implants. But until dentists get involved with these new media and materials, the market will always be missing something. Ceramic implants need the eyes of multiple dentists on them. We are the ones who know teeth the best, and we will think of the solutions necessary to improve these products for our patients. Change like this isn't easy, but it can get easier with dentists like Dr. Noumbissi running ahead for us. In This Episode You Will Learn How Dr. Noumbissi's career led him to work with holistic patients 1:00 The logistic challenges of working with non-local patients 6:30 Where the future of dental implants is headed 18:32 The evolution of the design and function of ceramic implants 24:58 How to assess your patient's health and lifestyle 30:37 The healing process between ceramic vs. titanium implants 40:50 Where to find ceramic implant resources and training opportunities 45:45 Some Questions We Ask What is the International Academy of Ceramic Implantology? 8:30 Who's behind the rising trend of ceramic implants? 12:28 What is the process for choosing and placing ceramic implants? 26:50 Are dentists considered complete healthcare professionals? 35:09 What does the business side of dental implants look like? 38:16 What dental slang has Dr. Noumbissi picked up over the years? 50:00 Resources Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Learn more about Dr. Sammy Noumbissi and The International Academy of Ceramic Implantology
In our opinion, Dr. Eric Jones is the definition of a Super GP. There is nothing he won't do for his patients in the Atlanta-Metro area. He's adopted a new kind of “hybrid practice” model that incorporates a wide variety of procedures and multi-practice elements. A hybrid office is an innovative way to give your patients exactly what they need while working together with other dentists. Dr. Jones can sometimes complete ten or more different procedures in one day. He walks us through a typical day in his practice and discusses some of the differences he sees between implant patients vs. filling patients. Dr. Jones spent the first two years of his career in a small family practice, learning how to treat people and help patients live healthier lives. We discuss how this differs from a corporate dental setting and why we need to change the way we approach dentistry that focuses more on the patient experience. Creating the right patient experience doesn't have to fall entirely on your shoulders. Dr. Jones recommends seeking out mentors, coaches, and other dentists who have the resources you need. This is how he sparked the idea for a hybrid dental office -- a business model where dentists work together to create a better work-life balance. Dr. Jones works with dentists, helping them with everything from business planning to patient communication to team development and hiring the right people. He wants dentists to feel confident in their skills and their community. The idea is to break away from the corporate model and help dentists get to where they want to be while maintaining control of their practice and their business. In This Episode You Will Learn Why Dr. Jones teamed up with an anesthesiologist at the get-go 5:20 The differences between working in small practices vs. corporate offices 11:11 Why patients prefer having all their procedures in one place 17:20 The real rewards of working with implant cases 23:50 How the hybrid model can compete with the traditional corporate model 38:50 What corporate dentistry looks like in the Atlanta-Metro area 41:32 Some Questions We Ask How did Dr. Jones choose to become a GP? 1:11 What does a typical day in a hybrid office look like? 8:36 Does Dr. Jones love the business side of dentistry? 25:55 Where did Dr. Jones get the idea for a hybrid group practice? 30:33 What kind of training does Dr. Jones provide in his hybrid practice? 34:57 What's Dr. Jones' favorite dental slang to use around the office? 47:31 Resources Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Get in touch with Dr. Eric Jones: drjones@dentalcombine.com
Dr. Ardalan and Dr. Phelps go way back, having gone to university at UNC-Chapel Hill and reuniting again in dental school at NOVA in Ft. Lauderdale. But they took different paths in dental school, and Dr. Reza Ardalan has become one of the premier pediatric dentists in the Carolinas. Pediatric dentistry is the top choice among incoming dentists, but Dr. Ardalan never thought he'd end up there. He saw other dentists at school studying endodontics and tried to fit in, but it wasn't his passion. However, a pediatric practice fits his lifestyle, and we discuss some of the differences between pediatric vs. general practices that inspired Dr. Ardalan to work with children. Talking to children is much different than speaking with parents or adult patients, and the hallmark of a pediatric dentist is their ability to communicate. It's important to get down to their level and explain the procedures in their terms, but treating kids with respect and understanding is key in Dr. Ardalan's offices. Dr. Ardalan creates the right office experience that makes this level of communication possible. Dr. Ardalan designed spaces for children, teens, and even their parents with the intent of spoiling the whole family at the dentist's office. And while he may have always had an idea of how he wanted to treat patients when starting his practice, there were many learning experiences along the way that helped him develop the seamless workflow he has now. To help other dentists understand this workflow, Dr. Ardalan is writing a book that goes beyond the clinical side of pediatrics. We discuss some of the communication techniques, office design, and team building Dr. Ardalan uses in his office. In addition, he shares some of the slang used in his office to help kids better understand the experience. Experience is key, and, as dentists, it's our job to guide our patients through it so they can live healthier lives. It's time to think outside of the box and give families a new way to think about going to the dentist. In This Episode You Will Learn The differences between pediatric and general dentistry 9:09 How to work with a patient who does not want to be in the dentist's chair 17:31 The importance of airways and the tongue in pediatric dentistry 29:21 The role orthodontics plays in a pediatric practice 34:40 Some Questions We Ask What hooked Dr. Ardalan on pediatric dentistry? 5:50 How does Dr. Ardalan differentiate his practice from another? 12:00 How does Dr. Ardalan build trust with the children he treats? 25:56 What inspired Dr. Ardalan to write a book? 37:50 What slang does Dr. Ardalan use with the kids in the chair? 43:53 Resources Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Get in touch with Dr. Ardalan: drreza@ardalandental.com Follow Dr. Ardalan on TikTok: @ArdalanDental
Dr. David Little has been working with dental implants for nearly four decades. He's seen the evolution of the processes, protocol, and tools dentists use to improve their patients' smiles and how digital technology is making it easier than ever to incorporate implants into general practice. GPs should not be intimidated by implants, Dr. Little says. He breaks down his system for extracting, grafting, and placing implants and shares his opinion on the different media he's using with his patients. He explains his logic behind the biologics of implants and what companies he's working with to procure suitable membranes. Dr. Little will be writing a book for GPs that will provide a more hands-on experience through video and other digital resources. He wants dentists to avoid some of the common pitfalls he fell victim to. But, most importantly, he wants dentists to continue thinking traditionally. Among all of the new technology and digital accouterments, we will still need to rely on our skills first and foremost. Technology is here to improve our workflow and make us more efficient, but it can't replace your knowledge. The traditional methods provide a strong foundation for dentists to grow in their careers and specialties. To keep his fellow dentists inspired to learn, Dr. Little is creating an online educational studio for fellow dentists who are hungry for knowledge and want to learn new skills. In addition, there will be remote office hours with different dentists and speakers and resources dentists can share with one another. We discuss his mentorship plans and how important it is for us to continue to inspire fellow dentists as we move into the future. In This Episode You Will Learn How golf and dentistry meet in Dr. David Little 0:50 Why Dr. Little chose BioHorizon over other dental implant manufacturers 5:08 Step-by-step: what goes into grafting and placing dental implants 10:11 How to join the Dr. Little's online education studio 19:42 Dr. Little's favorite dental slang 35:06 Some Questions We Ask Why does Dr. Little believe dental implants can change people's lives? 3:00 How does Dr. Little approach the biologics phase of implants? 7:20 What new book is Dr. Little writing? 15:57 How will dental implants continue to evolve in the future? 23:03 Is Dr. Little still using guides during surgery? 26:49 What is Little's Boot Company? 31:20 Resources Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Learn more about BioHorizon: BioHorizon Dental Implants Learn more about Orthocell: Orthocell Get in touch with Dr. David Little: dlittle.dds@pidsa.net or drdalittle@gmail.com Need a new pair of cowboy boots? Shop at Little's Boot Company.
Full-mouth rehabilitation is at the center of Dr. Christian Yaste's dental philosophy. He is the founder of Ballantyne Center for Dentistry and Charlotte Dental Implant Solutions in Charlotte, North Carolina. He specializes in cosmetic dentistry and wants general dentists to know they don't have to shy away from full-arch implants. Dr. Yaste took many different paths on his career trajectory -- from dental school in Michigan to private practice and corporate dentistry to establishing his own cosmetic practice. A fortuitous presentation by Nobel changed the way Dr. Yaste looked at dentistry forever, but it would take almost 20 years to incorporate implants into his practice. He shares how his first experience with full-arch implants was a disaster and how he learned to play to his strengths. More specifically, when it came to implant protocols, Dr. Yaste wanted something more streamlined, more digital, than what was available at the time and quickly realized it was something he would have to design on his own. There were many failures during that trial-and-error period, but that's how we learn, Dr. Yaste says, and without the mistakes, he would never have developed the seamless implant workflow for patients and procedures he has now. Dr. Yaste shares this patient workflow with us, discussing the different types of patients, sedation techniques, and digital tools he uses to produce the perfect patient experience. In addition, he provides a more practical way of looking at these protocols, a procedure that will be outlined in Dr. Yaste's new book focused on full-arch implants. His guide will help even the newest dentist get comfortable with the procedures. Because being a good dentist isn't just about the procedures or the technology. Dentists can easily learn new skill sets to expand their practice in this digital age. But, Dr. Yaste warns if your dental practice lacks core values, you'll always just be treading water. Your dental business will never take off if you don't invest in yourself and the team that works with you. When you invest in the people you work with, it becomes a joy to work with them every day. And this kind of prosperity mindset will translate into your business practice. In This Episode You Will Learn: Dr. Yaste's first foray into full-arch implants 2:40 The different types of sedation and the type Dr. Yaste prefers 9:02 The workflow for implant patients and procedures 18:11 Dr. Yaste's favorite implant material and the analogy he uses to help patients decide which to choose 36:47 The dental slang Dr. Yaste uses in his practice 50:00 Some Questions We Discuss How did Dr. Yaste get lucky in dental school? 1:01 How can dentists forge a relationship with an anesthesiologist? 14:00 What kind of book is Dr. Yaste writing for dentists? 24:10 Can general dentists add full-arch implants to their practices? 32:21 What is Dr. Yaste's teambuilding and training philosophy? 42:36 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Yaste on LinkedIn: Dr. Christian Yaste
Dr. AnnMarie Olson knows a lot about change. She grew up in Austin, Texas, a city that now welcomes over 150 new residents every day, and the growth of her dental career mirrors the city's development. Dr. Olson started in dentistry earlier than most of us, working for her orthodontist at 15. This gave her the chance to experience a dental office from front to back. So, when it came time to graduate dental school, she knew she wanted to run her own practice. She was lucky enough to start an office-sharing agreement, and she shares a bit of what she learned from working together with a friend and mentor. Working together with her community is key to Dr. Olson's success as a dentist. She discusses how the relationships she's built over the years with different people in this field have shaped her own practice. The enrichment emphasizes this type of almost-familial collaboration she gives her team in helping them grow and develop, whether they're working for her or with her. Dr. Olson's community is becoming a tangible reality now as she moves into a brand new office building with all of her referral partners. She can now refer her patients to endodontists and periodontists only a floor or two up rather than across town. She shares what it's like to move into a new space after over 20 years of familiarity, and we discuss what it's like to plan and design a brand new dental office. Working with her community also inspired Dr. Olson to start a book. She tells us that only 35% of practicing dentists are women, and her experience throughout dental school and her career is similar to many other female dentists'. As someone with incredible life experiences, Dr. Olson wants to shine a light on what women really do in each position of dentistry and where dentists are going in the future as our perceptions of education and gender continue to shift. In This Episode You Will Learn Why Dr. Olson decided to become a dentist 1:15 The role community and collaboration play in building a dental office 11:35 What inspired Dr. Olson to write a book about the female gaze in dentistry 25:17 How Dr. Olson re-discovered writing during the quarantine 36:25 The kind of dental slang Dr. Olson uses with her dental team and partners 45:15 Some Questions We Discuss How does Dr. Olson keep up with a fast-growing city like Austin? 8:33 What is Dr. Olson doing when she isn't practicing dentistry or writing? 17:55 What is the role of a “Master Gardener” vs. a “Gum Gardener”? 22:13 How does Dr. Olson balance the dichotomy of being a dentist? 32:20 What are the biggest challenges facing dental patients after COVID-19? 40:41 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Get in touch with Dr. Olson: dr.olson@annmarieolsondds.com
Dr. Joe McEnhill sort of fell into dentistry. As a student in Belfast, he was torn between medicine and dentistry. But, he was meant to be a dentist. After all, his sister and both of his brothers are also dentists. He'll jokingly tell you he's the best of them because he has the most letters after his name. We think he's one of the best because of his hunger for knowledge and skills as a surgical dentist. Yes, dental surgery can be intimidating. Do you remember how many teeth you extracted in dental school? You aren't alone — we can count how many we practiced extractions on one hand. That's why Dr. McEnhill recommends starting small and simple to build your confidence. The first steps he took into dental surgery were removing wisdom teeth and fixing fractured jaws. Starting with the basics will give you the foundation you need to build a robust set of skills. Then, build a portfolio gradually and play to your strengths and the needs of your patients. Dr. McEnhill discusses how owning a dental practice in a small town impacted his desire to learn new skills. He advises starting with techniques and practices you can fit into your schedule and space. But when your patients have to wait weeks or even months out for referral appointments, learning how to do minor surgeries for their sake can make a world of difference. To get dentists comfortable with the surgery side of things, Dr. McEnhill is developing his own dental surgery courses for dentists —The Dental Speakeasy. These video courses come with a hands-on perspective to give dentists a chance to hone basic surgical skills. These courses are for dentists who sometimes get stuck with an ornery tooth that just won't come out. Surgical skills can give you what you need to step back and take a new approach. Dr. McEnhill offers advice on how to take that leap and the steps he's taking himself to get over the hurdles of imposter syndrome. Some of us will have to step out of our comfort zones if we want to try our hand at dental surgery, but it's never too late to learn something new. In This Episode You Will Learn: What it was like to grow up in Northern Ireland 2:00 How to seize surgery training opportunities in your dental career 11:39 Ways dental education has changed after COVID-19 14:17 How working in small towns motivated Dr. McEnhill to develop his skills 28:35 The art of “speaking easy” to your patients about dental surgeries 39:50 Where to sign up for Dr. McEnhill's training courses 43:52 Some Questions We Ask: How many people in Dr. McEnhill's family are dentists? 8:58 Where can dentists find hands-on video courses to learn surgical skills? 17:50 What does Dr. McEnhill mean when he says “conducting” dentistry? 22:20 How can we push ourselves out of our comfort zones? 34:40 What is Dr. McEnhill doing next to step out of his comfort zone? 37:58 What dental slang does Dr. McEnhill use most often? 45:54 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Read Dr. McEnhill's article in The New Dentist: “This Will Feel Like I'm Ripping Your Head Off”
Dr. Nate Jeal is proof that the path to dentistry doesn't have to be conventional. This “unconventional” path put him on many different journeys, and he quickly learned how taking control of one's life can open up many different doors. Today, Dr. Jeal owns three dental practices, one of which he started from the ground up. This is a seemingly wild path from his previous experiences as a butcher and bike mechanic. Overall, Dr. Jeal and his wife have owned six dental practices, and he offers his insight into what it's like to have to hit the ground running. Learning a bunch of things in a hurry is never easy, but he shares what he's learned, and we discuss all of the highs and lows of growing and marketing for a multi-practice business. When we talk about growth, we're discussing more than the financial. Growth means team development and learning how to train your team and hire the type of people who are internally motivated for success. We discuss the biggest challenge of hiring and keeping good people and how the future of multi-practice dentistry is changing. Dr. Jeal doesn't buy into all the “doom-and-gloom talk,” he says, and he shares what he's looking forward to most in our industry. He's had to change up his marketing strategy like many of us after COVID-19, but the $100,000 Day strategy he developed with his wife is stronger than ever. We discuss how they keep up with it and more ways he continues to reach patients during the pandemic. There's a key framework to understanding and talking to people, Dr. Jeal says. Sales is serving people, and providing them with solutions to their problems should be at the top of your marketing strategy. It's more important than ever to listen to our patients and address their priorities rather than our own. Dr. Jeal shares the top questions dentists can ask their patients about their oral health and how to work their answers into a successful marketing strategy. Unfortunately, too many dentists aren't thinking proactively about what to ask their patients, and Dr. Jeal offers great advice for how dentists can approach their patients about treatment plans and more. In This Episode You Will Learn: The highs and lows of building a multi-practice business 5:50 How Dr. Jeal developed the $100,000 day principles 17:45 The four types of customer categories dental patients fall into 29:35 The four words Dr. Jeal and his staff are never allowed to forget 36:30 The conversational framework Dr. Jeal uses to talk to his patients about treatment costs 40:30 How to get in touch with Dr. Jeal online 46:00 Some Questions We Ask: How did Dr. Jeal get into dentistry and become a multi-practice owner? 1:30 What does the future hold for multi-practice owners? 10:30 How did COVID-19 impact Dr. Jeal's dental practice in Canada? 14:48 Is “sales” a bad word in dentistry? 23:33 Why are dentists bad at understanding the difference between “how” and “why”? 37:51 What dental slang does Dr. Jeal use in his offices? 43:17 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Learn more about the $100,000 Day formula: $100,000 Invisalign Day Get in touch with Dr. Jeal on Instagram: @drnatejeal
You aren't alone. Many dentists need help with business marketing. That's where Cally Gedge, owner of Connect My Marketing, can help. Don't worry — if you aren't marketing savvy, this episode of Dental Slang is for you. Cally Gedge breaks down some key dental marketing terms, including retargeting and google pay-per-click, and discusses what different leads mean for your business. Connect My Marketing works closely with dentists in the UK and the US to help them build a marketing strategy that works for them, their team, and their patients. It may surprise you to learn that there aren't many differences in international marketing strategies, but Mrs. Gedge does offer ways dentists can change the way they approach social media. Cally Gedge stays away from the generic marketing approach we see in the States and focuses more on the unique marketing goals each of her clients has. Marketing is more than scheduling posts and counting likes — dentists can find their market and deliver the right solution for their patients' problems. We discuss ways dentists can showcase their businesses online. The trick is to give patients a window into what goes on at the dental office. Mrs. Gedge offers strategies for pivoting your marketing approach, especially during the pandemic when patients are looking for different perspectives from their medical providers. Because marketing isn't just data, it's people — it's how your team interacts with patients, how you interact with the patients in your chair, and the kind of impact you have on your community. In This Episode You Will Learn: What happens during the first marketing meeting with Connect My Marketing 6:40 Connect My Marketing's special sauce 9:05 How to define your market as a dental business owner 26:09 How important your team is to your marketing plan 35:13 The top three marketing slang phrases Mrs. Gedge uses in her office 42:00 Some Questions We Ask: How did Mrs. Gedge get into marketing? 2:18 What is “retargeting” in dental marketing? 14:46 How did Mrs. Gedge change social media marketing strategies after COVID-19? 20:57 How do dentists sometimes impede their own marketing success? 39:30 How can you get in touch with Mrs. Gedge? 44:28 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Get in touch with Cally Gedge: cally@connectmymarketing.com Learn more about Connect My Marketing: Connect Dental Marketing Agency
There was never a master plan behind Dr. Robert Martino's successful transition from dentist to entrepreneur. He walked into some very fortuitous opportunities — including launching an aeronautical maintenance business with his tennis partner — and had the confidence to make some life-changing decisions. Having confidence in your decision-making is integral to the business advice Dr. Martino shares in this episode of Dental Slang. Don't be afraid to make mistakes, he says, or even to accidentally make the wrong decision. The trick to that is never making the same mistake twice. Learn from what you've done in the past, and let those past experiences lead your next decisions. Too many people hover around that next decision in their dental career. Dr. Martino says - just take the leap. And he's taken the leap. Today, Dr. Martino manages seven dental practices in West Virginia, an aeronautical repair business, launched Freedom Day USA, a charity event for military families, and invented one of the best dental rinses on the market today, OraCare. His latest endeavor is with a dental water filtration company. What Dr. Martino calls the “CEO Mentality” is not about being “The Boss” but more about recognizing your own limitations and trusting yourself and your entire team to do their best. Running a business is not a solo project, surround yourself with people who support you. As long as everyone is willing to make the necessary mistakes to learn together, there's no limit to how big your business can be. If you're interested in expanding your own dental practice, follow Dr. Martino's top three business tips before you start: First, invest in your practice and get it right. You will be duplicating these systems and processes as you expand. Consider why you want to expand and ways you can bring compassion and sustainability to your business. Finally, don't shy away from big decisions and be willing to take risks. In This Episode You Will Learn How Dr. Martino went from managing mouths to managing people 1:00 What turns a dentist into a entrepreneur 12:04 What inspired Dr. Martino to create OraCare 22:45 The best ways to use OraCare 30:57 The West Virginian dental slang Dr. Martino uses in his offices 46:50 Some Questions We Discuss What is Freedom Day USA? 3:02 How can you sign up for Freedom Day? 6:46 What's the secret to running a successful business? 16:40 What's the best strategy for making business decisions? 35:00 How does Dr. Martino pick which businesses to invest in? 39:11 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Participate in Freedom Day: Freedom Day USA Try Dr. Martino's oral health rinse: OraCare
Dr. Mike Grossman is here to give us a first-hand look at the ins and outs of being a multi-practice owner. Currently, he has 10 practices and is looking for more dentists who want to work and adapt to the multi-practice business model. By multi-practice we also mean multi-skilled, and utilizing orthodontics is one way to expand your practice. For Dr. Grossman, having ortho in-office keeps him busy. It's hard to compete with the celebrity endorsements mail-order ortho companies use, but we can offer our patients something just as convenient. In addition, offering multiple services gives you a practice within your practice, one where your patients already know the dental team. And if you want to ultimately run a multi-practice business, it's an excellent place to start. Dr. Grossman discusses what the dynamic looks like in a multi-service, multi-practice dental office and the kind of technology dentists need if they want to start implementing ortho. If adding orthodontics to your practice is the goal, start with the proper training. Dr. Grossman recommends Progressive Orthodontic Seminars (although the straight-wire technique is his preferred method). He also offers advice on how to diagnose in ortho and where dentists can learn more about skeleto-dental diagnostics. To help his fellow dentists learn more about ortho and gain the skills they need to become multi-practice business owners, Dr. Grossman will be launching a new Dental Movement program. The Dental Movement will educate dentists and help implement new services and systems in their offices with online and in-person training. Along with his upcoming book, Dr. Grossman hopes to bring orthodontics to the forefront of general dentistry. In This Episode You Will Learn How to implement orthodontics into your general practice 9:53 Where dentists can learn more about ortho treatments 12:37 What's coming up in Dr. Grossman's new book 15:45 What is the Dental Movement 19:00 Who makes up the team behind the Dental Movement 29:01 Some Questions We Ask What is it like being a multi-practice owner? 3:59 What is Dr. Grossman's biggest success as a multi-practice owner? 6:20 Why should you be worried about the trend of DIY orthodontics? 22:23 How can dentists compete with DIY and mail-order orthodontics? 27:04 What technology do dentists need to start practicing orthodontics? 31:42 What is Dr. Grossman's favorite ortho slang? 36:38 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang
Sales can be a dirty word in dentistry, but it doesn't have to be. Dr. Bao-Tran Nguyen, co-founder of Fast Growth Practice, tells us about her approach to marketing that will actually get you excited about…shh… sales. Remember, we're not selling something people don't need. Therefore, your sales strategy shouldn't be selling certain types of treatments. Instead, the strategy you should focus on is how you communicate with patients. Dr. Nguyen offers advice on the right power questions to ask that lead patients to the point where they take ownership and say exactly what they need so you can help them with a solution. After all, when you truly believe in your solutions then selling is serving! Too often, too many dentists are on autopilot. We're all very good at diagnosing, but we aren't always so good at communicating these diagnoses and treatment plans to our patients. Unfortunately, communication isn't something they teach in dental school. That's where Dr. Nguyen comes in. Of course, dentists must be willing to change themselves, but it's never too late to learn something new, especially when it comes to marketing. It takes a certain kind of personality to seek out new opportunities and embrace change, but it gets so much easier once you take that first step. Listen now for advice on setting conversation agendas with patients and the secret formula for the $100,000 day. If you would like to get in touch with Dr. Nguyen, send an email to drbaotran@fastgrowthpractice.com or a direct message on Instagram @drbaotran. In This Episode You Will Learn About Dr. Nguyen's amazing journey and how it has shaped her future 3:13 How to take advantage of new opportunities 7:40 The most common routines dentists fall into 16:16 The types of marketing Dr. Nguyen uses most 25:23 What Dr. Nguyen's ideal coaching client looks like 31:12 Some Questions We Ask How did the business side of dentistry bring Drs. Nguyen and Jeal together? 1:11 What inspired Dr. Nguyen to start Fast Growth Practice and design The $100,000 Day formula? 18:08 What kind of niche marketing and growth strategies make Fast Growth Practice stand out from the rest? 27:22 What kind of slang does Dr. Nguyen use with clients? 36:46
At the heart of Dental Slang, we are all about communication. How we talk to patients is one of the most important elements of our practice. And now that patients can find us on social media and research everything they need to know before they even come in for treatment, it's vital that we know how to talk to them and approach their treatment planning with care. Dr. Elaine Halley discusses how to do just that. As a practicing dentist and the Clinical Director of a group practice with 8 different locations in Scotland, Dr. Halley has experience on both sides of dentistry — as a teacher and as a student. And she is a rare one. She loves the teaching side of things just as much as the practice, and she shares how her teachers inspired her to take an educator's path of her own. What's the biggest lesson Dr. Halley has learned as a teacher and a dentist? How crucial it is to invest in interpersonal skills. Our body language and the words we use with patients when we explain treatment procedures are just as important as the treatment itself. She recommends studying communication, along with business and personal development, to improve your practice and become a better dentist. How can you be a better communicator? These are the kinds of questions Dr. Halley inspires us to ask ourselves. As digital technology continues to lead to brand new developments in dentistry, the role of a modern dentist will shift to educator as well as doctor. It will be up to us to teach our patients about their treatment options and use technology to facilitate their understanding. Dr. Halley shares her favorite tools and the slang she uses in the office to explain smile analysis and more to her patients. Dr. Halley wants to change the narrative and inspire her fellow dentists to have more confidence about new treatment procedures. The mouth is a 3D jigsaw puzzle, she explains, and she wants to see modern dentists continuing to adopt a more comprehensive model that helps them better understand these newer treatment options and how to explain them to their patients. There is always a place for single-tooth dentistry, but oral health is multifaceted. Learning to recognize when more comprehensive treatments are needed will improve your practice. In This Episode You Will Learn How Dr. Halley got into dentistry 1:14 How dentistry has changed over the past ten years 12:47 Where to find the skills to treat patients' overall oral health over a single tooth 23:40 Ways to educate patients about all of the different treatment opportunities available 28:35 Dr. Halley's favorite tools and tech for educating patients 35:28 The dental slang Dr. Halley uses in her offices 44:58 Some Questions We Ask What does a typical week of dental practice look like for Dr. Halley? 3:17 Which skills should we develop to become better dentists? 10:20 What trends has Dr. Halley seen among younger dentists? 20:25 What is Dr. Halley's role as Clinical Director of a group practice? 26:00 What inspired Dr. Halley to write a book about smile analysis? 31:34 How does smile analysis influence Dr. Halley's practice and how she talks to patients? 37:53 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang
Dental Slang is going all the way to New Zealand to talk to Dr. Andrea Shepperson — digitally, of course. Dr. Shepperson is a dentist and educator who has spent much of her career building an international family of dentists. When she took a year off from school to travel the world, who would have guessed she'd create a network of dentists and mentors from all over the globe! We never stop learning as dentists, she says, and this motto has carried her through her career. When she started her own practice, she was lucky enough to have mentors to guide her and develop her knowledge as both a business owner and a dentist. She shares some of the most important mentors to her, including Dr. John Kois, Dr. Laurence Walsh, and Christian Coachmen of Digital Smile Design. Digital dentistry is a big part of Dr. Shepperson's practice. First, she describes her dream digital dental office for us, then walks us through the digital tools and new technology she is using in her office right now to help patients battle tooth erosion. From wireless servers that make it possible to access files and photos from anywhere in the office, to “patient-specific motion” scanners that capture how individual patients use their teeth, these digital tools are changing the way we practice dentistry. Dental technology not only makes our job easier but can actually help us build better relationships with our patients. Things like digital photography and 3D printing put dental care into a context that a patient can see, touch, ask questions about, and understand. Using technology to take an emotional approach to dentistry like this makes it easier to have those hard conversations about preventative treatments and expensive implants. Dr. Shepperson is flipping the traditional dental process upside down, starting with that first appointment with new patients, and she has tips for how dentists can make treatment plans that fit within a patient's budget. Going digital can change the cost of things and give you the ability to manufacture many things in-house. Dr. Shepperson shares the dental slang she uses to help patients understand tooth wear and the different treatment methods she offers. In This Episode You Will Learn What the pandemic lockdown looks like in New Zealand 1:50 Why you never stop learning as a dentist 14:04 How to evolve your practice style to allow for growth 20:21 How to use new dental technology to track tooth wear 28:00 How to better address and diagnose our patients in this digital age 35:10 The best ways to start the preventative conversation with patients 39:11 Dr. Shepperson's go-to dental slang 52:53 Some Questions We Ask What is dental school like in New Zealand? 7:23 What inspired Dr. Shepperson to take a year off and travel the world? 11:22 Who are Dr. Shepperson's mentors? 17:37 How can dentists use Dr. Shepperson's new book? 24:00 What does Dr. Shepperson's dream dental office look like? 31:56 How can dentists make treatments fit into a patient's budget? 43:28 What kind of training courses are offered at Shepperson Education? 49:47 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Learn from Dr. Andrea Shepperson's lectures and courses: AndreaShepperson.com
Dr. Taite Anderson is here to talk about the art of what we do. We dare you not to be inspired to look at dentistry and oral surgery a little bit differently after this conversation. We can't wait for Dr. Anderson's new book — The Art of Oral Surgery — which is where this idea of dentist-as-artist really comes to life. Dr. Anderson discusses case studies and analogies he plans on using in the book and dives deep into the creative process involved in writing, organizing, and publishing a dental textbook. For Dr. Anderson, one of the most well-balanced dentists we know, writing is an opportunity to bring his creative side into dentistry. It encourages him to practice what he preaches, he says, by forcing him to look at things differently and ask himself why: Why am I using this particular instrument? Why am I doing surgery in this order? Changing your perspective keeps the mind sharp and looking for new ways to learn, and there's never a shortage of learning opportunities in a dental office. Dr. Anderson admits that he can sometimes be distracted by new dental technology. He takes us through what he likes to call “off-roading” with a couple of his favorite tools, and shares how these moments where dentist, patient, and technology meet have inspired him to write this new book. Lastly, digital technology takes a lot of the stress and guesswork out of what we do. This makes it easier for us as dentists, yes, but the peace of mind it brings a patient is unbeatable. Being able to simplify the complexities of oral surgery into easily digestible information is a craft in and of itself, and Dr. Anderson shares how he's been able to do just that and more, with a little help from what he calls a “high-five” from his team. In This Episode You Will Learn: How to bring the right energy into the dental office 5:45 The different types of tech and tools in Dr. Anderson's office (and how patients react to it) 9:32 Why art and oral surgery go hand-in-hand 19:57 Top advice from two dental writers: Dr. Phelps and Dr. Anderson 30:48 Why asking “why?” is important 37:00 When and how to use common dental slang in (and out) of the office 44:32 What a high-five really means in Dr. Anderson's office 46:36 Some Questions We Ask: What does a typical day of practice look like in Granger, Indiana? 2:30 What is Dr. Anderson's favorite part about being a dentist? 6:40 How does Dr. Anderson maintain a work-life balance? 15:10 What inspired Dr. Anderson to write a book? 23:33 How does Dr. Anderson photograph the details of dental surgery? 39:40 How much do you learn from writing a book? 42:35 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Check out one of Dr. Taite's favorite books: The Advantage by Patrick Lencioni
Slangers — get ready to welcome back Dr. Amanda Seay, the cosmetic dentist who moonlights as an extraordinary dental photographer. She's releasing her new book on dental photography, See, just in time for the new year, but what if we told you that dental school was never part of her plan? Would you believe it? Dr. Seay was a completely different person before dental school. She never really had a solid plan for her future, and perfecting smiles never even crossed her mind. She was a dancer, trained in ballet, and later a cheerleading instructor in college. Dental school wasn't even on her radar until her best friend Erin mentioned she was going. Random moments like these are speckled throughout Dr. Seay's incredible journey, and these random moments lead her to some really big things. You never know who you're going to meet in your life, or where these people might lead you. When you find inspiration in a best friend or a mentor (sometimes they can be both!), it can open up so many different doors of opportunity. Dr. Seay takes us down all the twists and turns of her career path, one she never once considered, and introduces us to all of the key people who influenced her. The twisty journey of life reminds us that our lives can take any number of directions. However, the path forward is never easy. We can all empathize with that kind of frustration. Dr. Seay shares some slang and words she doesn't like, like the word “quit”. No one wants to be a quitter, but sometimes an ending is a lesson in letting go and opening yourself up to new opportunities. If things stay the same, you're never going to grow. One of the biggest lessons Dr. Seay learned from teaching her fellow dentists is that you have to keep learning yourself if you want to continue to teach others. From writing keynote speeches to giving hands-on photography lessons, Dr. Seay is always learning something new and improving her approach to cosmetic dentistry. In This Episode You Will Learn How to be inspired by your best friend 2:34 What happens when you can't achieve the dream you thought you wanted 14:04 What it's like to build your first lecture from scratch 25:22 Where to find the confidence when unexpected opportunities come around 36:38 The non-verbal dental slang Dr. Seay uses in dental photography 42:26 Some Questions We Discuss How did Dr. Seay get into teaching? 9:39 How do you rally yourself after failing accreditation? 19:09 How did Dr. Seay and Dr. Adamo Notarantonio start ImP.R.E.S.? 30:11 How does dental photography continue to inspire Dr. Seay? 33:50 What is Dr. Seay's new dental photography book? 38:11 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Check out Dr. Amanda Seay's new book: Connect with Dr. Amanda Seay on Instagram: @doctorseay Sign up for a course at ImP.R.E.S.Courses.com Learn more about the American Academy of Cosmetic Dentistry
Endodontics is intimidating, but it can be a lot easier than you think. Dr. William Nudera is in his tenth year as an endodontics professor and is here to teach us a little bit about the instruments and the tricks of the trade he uses daily. Finding the best instruments is a good place to start, but it's not about the brand name for Bill. He recommends getting a few samples from multiple companies and playing around with them. Endo files are all the same size these days, and to find the best one for your root canal, you need to know how it feels in your hand. How heavy-handed you are can influence which tools you choose, and working with tools that feel good in your hand is the easiest way to build your confidence. Bill gives us an abridged discussion of his protocol for treating a tooth with a root canal. For him, everything in endodontics starts with a cone-beam image, and he breaks down every step he takes to make the right decisions for his patient. He shares everything, from the risks of using a one-file system during a root canal to which target shaping file he chooses to use. The dental slang he uses during the procedure is also unique, and we discuss what it means to keep your size 10 “super-loose” and how it can improve your practice. Improving your practice is key to becoming a better and more confident endodontist. Plenty of textbooks teach dentists about endo, but very few teach us how to practice endo. Bill intends to fill that gap with his own book, New Endo: Rethinking Endodontics. It's not for the first-year dental student, but it's a manual you and your team can use to diagnose why a patient needs a root canal, the steps you can take to complete the procedure, and when it is necessary to refer out. There are too many teeth and not enough endodontists! Bill's goal is to inspire general dentists to confidently complete endo procedures without breaking the bank on expensive equipment. Knowing your skillset and knowing when to refer patients to a specialist is part of being a good dentist. Tune in now to learn what it takes to refine your skills and build your confidence in endo. In This Episode You Will Learn What it's like to be a dentist in the Air Force Dental Corps 1:09 Bill's biggest piece of advice for new (and seasoned) endodontists 9:09 The protocol for treating a tooth that needs a root canal 14:01 Bill's dental slang definition of “super-loose” 23:10 Why general dentists can (and should) start doing their own endo 31:37 How to walk the decision tree of root canals with emergency endo case studies 36:36 How dentists can build more self-confidence in endodontics 42:24 Some Questions We Ask What is the best file system for root canals? 4:55 Are there any tricks to the tools of the trade when doing root canals? 18:11 What target shaping file does Bill like best? 19:32 How have minimally invasive procedures changed endodontics? 24:03 Should general dentists have microscopes in their offices? 29:33 What inspired Bill to write New Endo: Rethinking Endodontics? 33:22 How does the future look for endodontics and dental implants? 43:50 What dental slang does Bill use in front of patients? 47:27 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Bill Nudera's new book: New Endo: Rethinking Endodontics Connect with Bill on Instagram and Facebook Bill Nudera's new book: New Endo: Rethinking Endodontics
The last time we had Dr. Wael Garine on Dental Slang, we discussed non-verbal slang and prosthodontics. Dr. Garine is without a doubt a wizard when it comes to prosthetics and implant dentistry, but it's his new role as Director of Operations at the Seattle Study Club that earned him a spot on Incisal Edge Magazine's 2021 list of most influential people in dentistry. Dr. Garine currently owns a multi-practice in Florida and operates out of two locations. Running a multi-practice sort of fell into his lap when a friend and fellow dentist offered him his office and his patients after decided to quit the practice, but it was exactly what he wanted. Owning a multi-practice not only provides more room to service more patients but also gives Dr. Garine more free time to spend his energy on what he truly loves to do: teach. Dr. Garine always wanted to teach and help fellow dentists stay up-to-date with the latest dental tech, tools, and procedures. Seattle Study Club offers up the perfect opportunity to do so. Dr. Garine has been involved with the club for 14 years and shares a few of his experiences starting and what path led him to eventually become a director. Seattle Study Club is a peer-to-peer learning program that brings local dentists together to learn new tricks of the trade and share their experiences with one another. Directors of the local clubs are free to develop their own curriculum to cater to the needs of the dentists in that area, and there are group-learning programs and different educational opportunities offered throughout the year. With the pandemic, many of these programs have been moved online, and Dr. Garine discusses this transition and how listeners can get access to past speakers and symposiums. Dr. Garine's new role as Director of Operations allows him to continue teaching and guiding other dentists and directors, but he now also has the opportunity to bring in new speakers, new learning modules, and grow the network with even more dentists. He's excited to share some of these new plans with us, and some of the new slang that's evolving within Seattle Study Club as roles and expectations are shifting around dentistry. Listen now to learn how you can get involved. In This Episode You Will Learn Why Dr. Garine was inspired to start a multi-practice 3:12 The top three challenges you face when running more than one dental practice 5:11 How the COVID pandemic impacts the multi-practice model 8:52 Dr. Garine''s new role as Director of Operations in the Seattle Study Club 20:20 What makes Seattle Study Club so unique for dentists 22:29 How Seattle Study Club moved their annual symposium content online 29:30 Some Questions We Discuss How did Dr. Garine end up in southern Florida? 1:52 What does Dr. Garine love most about multi-practice dentistry? 4:17 Where is the future of multi-practice dentistry headed? 7:00 How Dr. Garine got involved with the Seattle Study Club? 12:11 How can you join or become a director of the Seattle Study Club? 16:56 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Wael and the Seattle Study Club: wael@seattlestudyclub.com Learn more about Dr. Wael and the SSC in Incisal Edge Magazine Get involved with The Seattle Study Club Listen to Dr. Wael's first episode on Dental Slang
The slang Dr. Ali Afshar uses to describe his dental repertoire is “tacklebox”, and his tacklebox includes implant surgery, restoration, and treatment planning. He uses both free-hand and guided surgeries, which is a skill he thinks many lose in dental schools that promote only guided surgeries. If you only learn guided surgery, you may be missing out on the technical knowledge needed to help your patients plan out their treatment and healing processes. Dental students are graduating school and immediately want to become implant dentists without fully understanding the precision that goes into this practice and the healing that is necessary after implant surgery, and Dr. Afshar sees a lot of rehabs and complicated cases of implants that need to be repaired or completely taken out and redone. For him, the biggest weakness in our industry is diagnostics and treatment planning. This is where his tacklebox comes in handy. Knowing how to perform surgery is one thing but understanding the human body and its ability to heal can help you better understand your role as a dentist in this healing process. Every patient is different, and sometimes they aren't all going to fit neatly into your guided procedure or surgery. That's why Dr. Afshar created Peer Education In Dentistry. It is a program that provides professional mentorship to fellow dentists in Canada looking for hands-on training to build their own tackle boxes of skills. Dr. Afshar runs a referral-only dental practice in Alberta, Canada, which has different marketing laws than in the US. This makes referrals the best-case scenario when it comes to promoting his practice. He relies on implant surgery and focuses on chair-side efficiency to attract new patients through word-of-mouth referrals. In This Episode: Different types of dental surgeries and which Dr. Afshar prefers 12:44 The tools and technology Dr. Afshar uses in guided surgeries 14:58 How having a tacklebox of skills gives you an edge in referral marketing 28:20 How Dr. Afshar balances teaching and public speaking 42:07 What it means to be in the unique position of being a GP dentist 50:08 Dental Slang Dr. Afshar picked up as an oral surgeon 51:49 Some Questions We Discuss What makes Dr. Afshar's dental practice so unique? 2:11 How do you find the right dental patient for your practice? 17:22 Why is implant dentistry so difficult? 20:52 How did a skiing accident change Dr. Afshar's perspective on dentistry? 30:35 How are DSOs affecting the multi-practice model in North America? 33:58 What inspired Dr. Afshar to start Peer Education In Dentistry? 43:19 Is DSO, General Practice, or AI the future of dentistry? 47:08 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Afshar on Instagram @afshar_dds Find out more about Peer Education In Dentistry Learn more about the Kois Center
Dr. Lou Shuman was lucky enough to have grown up with many different mentors, including Henry Goldman. His father partnered with Goldman and ultimately ended up inspiring him to pursue his own dental career. But Dr. Shuman wanted to do things a bit differently. He wanted to create a group practice that would give everything his patients would need in one place, and it eventually grew into a practice with 10 dentists and 25 hygienists specializing in different things. But life can take a turn you can't anticipate, and that's exactly what happened when Walt Disney called. You might think a person in their right mind wouldn't turn down an offer from Disney, but that's exactly what Dr. Shuman did. He didn't agree with Disney's 25th-anniversary celebration that overlooked the kids and families who could never afford to visit Walt Disney World, and he told them so. Little did he know that two days later Disney would call him back. What does Disney have to do with dentistry? Nothing, at first. But once Dr. Shuman won the Mousecar award, it opened new doors for him and introduced him to a new type of investor in the dental community. These investors were looking into technology and the internet in 1998, and Dr. Shuman dropped his practice and everything he had to commit to a brand new kind of dental education that would operate online. Fast forward to the 21st century and Dr. Shuman is the CEO of Cellerant Consulting, a consulting firm to help dental companies reach their full potential. He has a knack for taking a three-pronged approach to marketing strategy, product development, and brand acceleration that helps international companies break into the American market. We discuss some of Dr. Shuman's more well-known clients as he breaks down his strategies and processes for building a successful dental business. He uses some old-fashioned slang to help business owners and brand new dentists develop their operating strategies and offers some key advice on how to tell if the equipment you're using is useful or just “bling”. Tune in now to catch Dr. Shuman's advice. In This Episode You Will Learn: Why team building is integral to creating a successful practice 5:11 How winning a Mousecar award from Disney can change your life 7:04 How to decide what kind of dentistry technology to focus on 14:37 Steps Dr. Shuman takes to bring new companies into the American market 23:13 How to tell the difference between bling and the tools that are truly useful 33:12 Some Questions We Discuss: What did Dr. Shuman learn about dentistry from international soccer? 2:57 What piqued his interest in technology? 11:55 How does Dr. Shuman find new emerging companies to work with? 20:26 What is Dr. Shuman's favorite part of his job? 36:11 What is the best part of working with startups and international companies? 40:46 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Shuman on Facebook: Lou Shuman Learn more about Dr. Shuman's company: Cellerant Consulting Learn more about Dr. Shuman's client: Orthocell
Dr. Céline Higton is all about taking the initiative. That's how she's ended up with 26,000 followers on Instagram. When she graduated from dental school in London, Dr. Higton knew she wanted to focus on a more personal type of dentistry. She was advised by a mentor to forget the job advertisements for the larger practices and pick out which private practices she wanted to work with. Then it was only a matter of tailoring a CV and cover letter and hand-delivering it to each one. This advice proved invaluable. Not only did she find a perfect first dental job, but it also inspired her to take that same approach with the rest of her career. Being active on Instagram was just a bonus. Because tailoring social media posts is easier than writing a cover letter, mostly because Dr. Higton only posts images that inspire her. Dr. Higton didn't really like social media at first, but she focused on finding a genuine way to connect with people online that was less about likes and more about education. The secret to being successful on social media, she says, is to inspire. She takes time to reply to every message and only makes posts about general dentistry to help our community learn the tips and tricks of the trade. Sincerity like that translates through a screen. Dr. Higton uses Instagram as an educational tool and she's sharing some of the things she's learned over the years creating her own following online. She discusses the rules she has about what types of photos to post and how to know your audience if you want to gain momentum on social media. You used to have to be published in journals and speak at universities to gain recognition as a dentist, but now, a social media account with the right content can skyrocket you to the front of the crowd. Tune in now to learn how to use Instagram as an educational tool for your followers, and how Dr. Higton is using her experience with social media to create a new kind of dental education website. In This Episode You Will Learn: The more personal type of dentistry Dr. Higton specializes in 6:55 Where Dr. Higton finds her motivation 10:16 How Instagram opens new doors for dentists professionally 20:56 The right way to take Instagram-worthy photos 22:44 Dr. Higton's favorite things about teaching dentistry 30:52 Why Dr. Higton was inspired to create her own education website 35:21 Some Questions We Discuss: What's a Foundation Training Year? 3:00 How did Dr. Higton gain 26,000 followers on Instagram? 11:47 What is the process for creating an Instagram post and engaging with followers? 18:36 Can you learn more by going back to look at images of your own work? 26:49 How do engagement styles differ on Instagram vs. an educational website? 37:16 What is Dr. Higton's favorite dental slang? 39:20 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Get in touch with Dr. Higton on Instagram: @drcelinehigton or send her an email at celine@hd-london.co.uk
Dr. Travis Campbell may have known he wanted to be a dentist since he was three, but he had no idea the path his dental career had planned for him. He is now recognized as the Dental Insurance Guy. No one breaks down dental insurance like Dr. Campbell. In this Dental Slang episode, we discuss coding, when to file a claim (and when not to), as well as the right time to take an x-ray. Dr. Campbell also tells us about his new book, Understanding Dental Insurance: A Guide for Dentists and Their Teams. This is the first comprehensive text on dental insurance to date. Dr. Campbell isn't afraid to talk about his failures. The stories of trial and error make this guide more than just a textbook. If you're ready to learn how to communicate more fluently with insurance companies, tune into this episode. In This Episode You Will Learn Why Dr. Campbell is weirder than most dentists The hardest hurdles to jump when running more than one office How the pandemic boosted Dr. Campbell's business What inspired Dr. Campbell to write the first comprehensive dental insurance guide The best time to take an x-ray for an insurance claim Questions We Discuss What is it like owning and operating multiple practices? How do DSOs impact the success of private dental offices? How did Dr. Campbell become The Dental Insurance Guy? What is the purpose of dental insurance and dental coding? How does dental insurance interact with office membership programs? Resources: Get in touch with Dr. Campbell: drtcampbell@gmail.com or on Facebook Buy Dr. Campbell's new book: Understanding Dental Insurance
DC Dental Clinical Director Dr. Lisa Germain shares her passion for dental education and training on this episode of the Dental Slang podcast. She’s working to bridge the gap between endodontists and dental implants—which is no easy task. Dr. Germain has taken on this challenge in stride thanks to her unique perspective on what it means to be a better endodontist and a better dentist. To Dr. Germain, being a better dentist means giving patients complete dental care. Learning about implants is just one of the steps she’s taking to provide her patients with the best care possible. Part of her role at DC Dental is to help other dentists offer that level of care as well, and she’s doing that by leading the company’s educational webinar program. That’s right. DC Dental offers more than just dental supplies and tools. The webinar program arms dentists with the education they need to not only use these supplies and tools, but also to hone their dental skills—for free. In this episode, we tell you how you can take advantage of this continuing education opportunity so you can become a better dentist. Remember, no matter what your dental niche is, there are always opportunities for growth. Dr. Germain also shares why she became a dentist and what ultimately inspired her to start her own podcast, This Old Tooth. The work Dr. Germain does through her podcast—and the work she discusses with us on this episode—is meant to empower patients to seek proper dental care and education. Need a little inspiration right now? Then this podcast is for you. Tune in and be inspired. In This Episode You Will Learn Why Dr. Germain pursued two different dental niches 3:20 The criteria a tooth must meet before Dr. Germain decides to extract 8:28 What the role of Clinical Director looks like at DC Dental 13:05 All about Dr. Germain's own podcast 16:20 Dr. Germain's favorite slang to use in the dental office 27:00 Some Questions We Discuss How many endodontists are bridging the gap between endo and implants? 10:10 What slang does Dr. Germain use to describe her work? 12:21 What is Dr. Germain most proud of? 15:27 Do you have any strange dental questions for Dr. Germain? 24:18 How can you get in touch with Dr. Lisa? 29:13 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Listen to Lisa’s podcast: This Old Tooth Got a question for Dr. Lisa? YourDentalQuestion.com Read Lisa’s favorite book: Crushing It! by Gary Vaynerchuk Learn more about DC Dental
Jodi and our guest, Dr. Rich Madow, are swapping a lot of slang on this episode. From the elusive “golden age” of dentistry to giving patients the “royal treatment”, dentists are using all sorts of slang to communicate with their dental team these days. After all, to be a successful dentist, communication with your team is key. And building a successful dental team is Dr. Rich’s specialty. You might recognize Dr. Rich from the annual TBSE Dental Convention in Las Vegas, but on this episode we’re talking about more than just the convention circuit. Dr. Rich has a love for dentistry that is empowering, and there are ways continuing dental education and fun can go hand-in-hand. Dental school can be fun? Might seem impossible to some, but Dr. Rich and his brother established the Madow Center for Dental Practice Success with that principle in mind. They are bringing coaches and mentors together to teach dentists how to actually enjoy their careers and increase profitability all at the same time. Dr. Rich is passionate about modernizing the dental practice, and he shares ways we can all supercharge our own practices with new slang, new perspectives, and new attitudes. There’s always room for quality dentistry. When you’re passionate about something, that kind of positive energy can pass through your team and your associates. Most importantly, it will inspire you to keep learning. There’s no way you can already know it all. If you’re willing to learn something new and become an even better dentist, this episode of Dental Slang is for you. In This Episode You Will Learn A very interesting way to get fired from a dental practice 2:26 The most exciting part about teaching dentistry 9:51 What inspired Dr. Rich and his brother to finally start a coaching business 15:50 The mystery behind the “golden age” of dentistry 17:30 Dr. Rich’s favorite dental slang terms 27:55 How to handle patients that are chronically late 32:41 Some Questions We Discuss How did Rich and his brother start the Madow Foundation? 3:55 What is a “dental pearl”? 10:08 What is the TBSE and why is it ending? 13:12 Why does Dr. Rich love the “business side” of dentistry? 20:22 What happened to Dr. Rich at the senior center? 22:09 What is the “royal treatment” in dentistry? 29:25 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Take a look at The Madow Center for Dental Practice Success
Jodi is a little partial to this episode’s guest, Dr. Robin Bethell. He’s chatting with us from Austin, and she’s more than happy to share the mic with another Texan. And Dr. Bethell has important tips to share. He’s letting us in on the secret to mastering Yelp reviews—and it might surprise you. To Dr. Bethell, now is the best time to be a dentist, even with the rising cost of tuition. The learning opportunities are endless. It’s so easy for modern dentists to get online, learn new skills, get certified, and integrate those skills right into their practice. There’s little reason to refer out anymore and risk losing patients, although Dr. Bethell has a different theory on that. Referrals aren’t the same as they used to be. Back in the day, when we referred a patient out for niche care, we often didn’t see that patient again for years. Today, the new word for referral is “collaboration.” We aren’t just sending patients away anymore. Rather, Dr. Bethell and his group practice of fellow dentists use referrals as an opportunity to discuss, collaborate, and learn from another practicing dentist or orthodontist. Patients benefit from this, too. When we work together to provide patients with optimal care, we’re going to get positive feedback. That’s where Yelp comes in, though there are times when we’ll receive negative reviews as well. Yes, negative reviews are scary, but the secret to handling them is actually quite simple. The No. 1 thing you can do with a negative Yelp review is face it head on. Dr. Bethell shares his tips for facing negative reviews, and the patients who write them, on this episode. Once you overcome the initial awkward hurdle of talking to an angry patient, Dr. Bethell’s techniques are very simple. The secret is how you speak to your patients. We go over some of the slang and sayings you can use to beat negative reviews and really connect with your patients. Tune in now to learn how to master Yelp reviews from a dentist who has done it. In This Episode You Will Learn Dr. Bethell lived all over the United States (and got to Texas as fast as he could!) 2:40 How referring out is becoming more of a collaboration between dentists and orthos 9:08 Which mentors Dr. Bethell learned from the most 13:00 The hurdle new dentist’s must overcome when it comes to Invisalign 14:25 The #1 thing you need to do when it comes to negative yelp reviews 20:30 All of the different Invisalign slang Dr. Bethell uses in his Austin office 25:10 Some Questions We Discuss When did Dr. Bethell become Invisalign certified? 3:52 What inspired Dr. Bethell to pursue orthodontics and Invisalign? 6:20 How much general dentistry does Dr. Bethell still do in his practice? 10:27 How did Dr. Bethell get all those stellar yelp reviews? 18:42 Where can you connect with Dr. Bethell online? 23:46 What’s your gamer tag? (Let’s start an all-dentist e-sport team!) 27:47 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Robin on Facebook: Aligner Nation Find Dr. Robin on YouTube: Watch now
This episode of the Dental Slang Podcast is special because we’re talking to one of the most innovative dentists in the industry, Dr. Gina Dorfman. Dr. Dorfman, the co-founder of YAPI, knew she wanted to be a dentist at 16, but running her own business was her ultimate goal. Fast forward two decades later and not only does she have her own dental practice, she’s also created a signature piece of software that’s changing the way we run our offices. YAPI is an automated software program that integrates into existing practice management software to streamline tedious day-to-day office activities. Data entry, scans and appointment calendars are all automated so you and your team members can spend time working as humans should. Like Dr. Dorfman says, “Let software do what software does best: busywork.” Humans are good at building relationships. When you streamline your dental office’s busywork and communication, you can spend more time building the relationships that matter most—those with your patients and your team. After all, that’s what inspired Dr. Dorfman to create YAPI in the first place. YAPI helps dentists tackle the challenges they face every day. Whether it’s leadership issues, creating a team culture, or managing difficult patients, there are plenty of opportunities to learn how to become a better leader. Dr. Dorfman developed YAPI so she could free up her time and improve her leadership skills, and so that her team and other dentists could have the opportunity to do the same. There are a few choice words Dr. Dorfman likes to use in her practice. For example, she’s learned ways to talk to patients that really makes them stop and think about their treatment plans rather than resist them. She shares some of that slang, and a few of her favorite questions to ask patients, in this episode. Dr. Dorfman was lucky enough to put her own leadership theories and ideas to the test right in her own dental practice, and it led her to develop some truly innovative software. But it didn’t come easy. She talks about some of the challenges she faced in her office and what inspired her to become the leader she is today. There’s no such thing as a “natural-born leader,” and developing your own leadership skills could be the change you need to really boost your career. Tune in now to hear Dr. Dorfman’s story. You just might be inspired to begin your own leadership training. In This Episode You Will Learn How Dr. Dorfman always knew she wanted to run her own business in the medical field 3:03 The mentors that inspired Dr. Dorfman’s epic leadership capabilities 10:41 All about Dr. Dorfmans’s dental efficiency software: YAPI 12:15 Dr. Dorfman’s favorite topics to talk about at meetings and public events 19:00 The slang Dr. Dorfman uses to get her point across to patients 28:02 Where you can connect with Dr. Dorfman 43:00 Some Questions We Discuss What are the biggest challenges Dr. Dorfman faces running her own dental practice? 5:30 Was there a specific incident that put Dr. Dorfman's leadership skills to the test? 8:12 What do we love most about clinical practice? 15:56 What is the Dental Success Network? 20:35 How does Dr. Dorfman start a treatment plan with her patients? 30:35 What word does Dr. Dorfman like to use most with patients? 38:50 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Dorfman’s mentor: Dr. Howard Freeman Find Dr. Dorfman on Facebook Listen to her podcast: Behind the Smiles Learn more about YAPI Join us! Dental Success Network
We talk a lot about words on the Dental Slang Podcast, but today’s guest, Dr. Wael Garine, offers creative ways to communicate that we’ve been overlooking. Dr. Garine, the prosthodontics rock star from the Seattle Study Club, surprises us with some of the non-verbal slang he’s using in his practice. Tiny, silent gestures can speak volumes without alarming patients—and that’s something all dentists want to avoid. The Apple Watch made it easy for Dr. Garine to develop non-verbal slang in his office. The team sends him texts when patients are ready or when he has a phone call, for example, without disturbing patients. During this episode, we discuss how this slang works, and reveal other gestures we’ve caught ourselves using to communicate with team members when speaking isn’t an option. Our unique slang makes it easy to speak metaphorically about dental treatment, but what happens when you need to explain a real treatment plan to an unresponsive patient? Dr. Garine, an experienced restorative and implant dentist, has had many opportunities to explain different treatment options to all kinds of patients, and he shares some of those experiences with us on this episode. He also discusses which dental prosthetics he’s recommending to his patients and why e.max crowns have become his favorite. There’s more to prosthodontics than aesthetics. Dr. Garine has invested in different tools, treatments, and technology to bring his dental practice into the 21st century. Listen to the podcast to learn more about how prosthodontics has evolved. The modern dental office is always changing, and so is our slang. There are different ways to grow as a dentist, and in this episode, you’ll learn how to seize more opportunities to continue your own dental education and to perfect your craft. In This Episode You Will Learn Why Dr. Garine is passionate about continuing education 3:49 How to decide which prosthesis to recommend to patients 8:35 The top 3 dental prosthetics Dr. Garine uses in his practice 9:40 How the Apple Watch influences Dr. Garine’s non-verbal dental slang 18:15 One metaphorical way to handle patients who don’t want to come in for treatment 23:31 Some Questions We Discuss What’s the point of a business card? (and why Dr. Garine’s is the best!) 5:18 How have dental prosthetics evolved into the 21st century? 13:05 What are Dr. Garine’s favorite composites? 15:00 What words and slang does Dr. Garine avoid using in the office? 19:15 How can you get in touch with Dr. Garine? 25:59 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Wael Garine: drgarine@drgarine.com Looking for a new business card? MyMetalBusinessCard.com Want to learn more about Ivoclar continuing education? Ivoclar Training Center
We’re learning the slang of a very distinguished dentist on this episode of The Dental Slang Podcast. Dr. Bill Dickerson has quite the resume - he’s the founder and CEO of the Las Vegas Institute of Advanced Dental Studies, he’s a published author (more than just dental books too!), and he was also one of Jodi’s favorite professors while she studied at Baylor. But we aren’t just talking about classroom studies today. Dr. Bill is here to discuss what he’s been focusing on for the past twenty years: transforming the dental industry. Like many of us dentists, Dr. Bill was burnt out on the traditional approach to dental care. The stuffy offices, the lagging technology, even the lack of physiological-based treatments really took a toll on what used to be his passion. He sought out help to get his passion back, and he’s sharing with us how his mentors helped change his attitude and break him out of that disenchanted rut. Sometimes, people get stuck in a routine so long that the idea of changing seems preposterous. It can be a challenge to even go looking for a new perspective. We seem to think that dental school is the end of our education, but there’s so much more out there than we ever knew. The world of continuing education is alive and well in dentistry, and Dr. Bill is sharing some advice for newbies - and seasoned dentists - who are looking for a different kind of dental education. The reality for dentists like us is that our careers go far beyond what they’re teaching us in dental school. According to Dr. Bill, today’s dental schools are decades behind where they should be. The slang he uses to describe it is “intellectual inbreeding” and he explains what that means - and how it’s influencing our industry - in this episode. It’s what ultimately inspired him to found LVI, an education institute that acts as a live laboratory for dentists, complete with real patients and patient discussion groups. If you’re interested in learning more about LVI, then this podcast is for you! In fact, this podcast is for anyone - dentist or not - who’s ever felt the flame of their passion flicker. If you learn anything from Dr. Bill and his slang in today’s episode, it will be how to truly define and measure your success. We all want to find our passion and our purpose in this life, and Dr. Bill has some truly amazing advice for any one of us looking for an optimistic perspective on our professional, emotional, and mental growth. In This Episode You Will Learn: Why Dr. Bill decided to pursue dentistry 2:40 Wise words every new dentist needs to hear before starting their own practice 6:26 The slang Dr. Bill uses to describe today’s dental schools 9:22 What kinds of software and equipment are used with CBCT Imaging 12:42 Why 67% of dentists have lost their passion (and how to get it back) 19:27 The most exciting thing going on in Dr. Bill’s career right now 22:00 How to get in touch with Dr. Bill and the team at LVI 28:50 Some Questions We Discuss: Who mentored our favorite mentor? 4:26 Do you see a decline in the clinical abilities of modern dental students? 8:20 What kind of courses are offered at LVI? 10:13 Why do we call the mouth “the gateway to the body”? 15:00 What inspired Dr. Bill to finally write a book that WASN’T about dentistry? 16:54 What slang is Dr. Bill using for his patients and his colleagues? 25:05 What is a “front desk-less” dental office? 26:28 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Read Dr. Bill’s book: Successful Happiness Learn more about LVI: Last Vegas Institute for Advanced Dental Studies Learn more about Dr. Bill’s mentor: Dr. Omer Reed
Dr. Amy Creech-Gionis is popping in on the Dental Slang Podcast today all the way from Florida. She’s bounced around different kinds of dental offices during her career in Tampa and has pretty much seen it all. She started in a small downtown office and worked her way through DSOs and family practices to get to where she is today. She has a good sense of what she likes to do, what she doesn’t like to do, and how it’s all influencing the future she’s building for herself in the dental industry. Amy wants what’s best for all of us practicing dentists. And for her, what’s best means becoming proficient in as many aspects of dental care as we can to give our patients the best care possible. If you couldn’t tell, Amy really loves to learn. Learning as much as she can about dentistry helps her adapt to all the changes coming to the industry. It’s important to be flexible right now, and Amy discusses a few of the ways she is flexible and how the rest of us can stay ahead of the game. The old ways of dentistry are fading. Way back when, dentists were allowed to complain about change and avoid it for as long as possible. That doesn’t work these days. If dentists want to stand out from the crowd, they must show what value they bring to the table. Staying up to date with new dental technology and investing time and energy into learning new techniques, new procedures, and even investing in new tools will show patients you’re a dentist who knows what you’re doing. Amy shares a few of her own learning experiences and discusses the different ways mentors have influenced not only her dental skills but how she runs her business. Mentors taught Amy how to look ahead, and now she’s poised to take on the modern changes coming down the pipe. She has her finger on the pulse, and she’s taking us all on a ride toward what the future of dentistry could be. If you’re curious about what’s in store for our industry, tune in now to hear Amy’s expectations for the future of private practice, the new tools coming from Berman Instruments, and the new slang words she uses for some of our most tried-and-true dental procedures. In This Episode You Will Learn Why we shouldn’t be afraid of any changes coming to dentistry 7:30 When Amy found her first mentor 12:30 The different ways you can stand out as a private practitioner 16:47 The new things Berman Instruments is offering now 23:39 The best way (with slang!) to explain dentin hypersensitivity 26:54 The top slang terms Amy is using in her dental office 28:20 Some Questions We Discuss What inspired Amy to open and run multiple dental practices? 2:55 How important are mentors to Amy’s career? 11:30 What does Amy mean when she says “I never stand still”? 15:00 What are Amy and Berman Instruments working on together? 18:30 What slang is Amy using in her dental offices to help kids? 25:58 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Amy’s Mentor: Tony Feck & Sunrise Dental Solutions Cassettes from Berman Instruments
It’s hard to sum up today’s guest because his reputation precedes him in the best way possible. Dr. Paresh Shah is a dentist who has been working with digital technology for over a decade. He’s often a guest speaker at lectures on digital dentistry and restorative care, and today he’s our guest on The Dental Slang Podcast! But Dr. Paresh isn’t just talking tech today. He may have just gotten a brand new 3D microscope installed in his office, but that’s not the most important thing in there. While tools and technology are an integral part of any dental office, it’s really yourself and your team that make your dental practice worthwhile. If you want to be a successful dentist, it’s going to come down to how you train and empower your working team members. Dr. Paresh calls his staff the “Dream Team” not just because they’re a dream to work with but because he’s learned to leverage the unique strengths and talents of every person on his staff. You don’t need a hygienist that does everything, but you do want someone who is confident in what they do. For Dr. Paresh, building his dream team came down to what he calls “the four food groups of dentistry”. They are biomechanics, TMJ, aesthetics, and periodontal. He goes into more detail about what this means to his practice in today’s episode. The biggest takeaway you’re going to get from this episode is how to create an empowered comprehensive care practice that is built on a foundation of a confident and knowledgeable staff. When you work with a team that you can share challenges with, train together with, and learn new things together, you can build a very beautiful dental practice together. With all the pieces working together like a dream, it’s much easier to bring in all these new tools and technology. After all, that’s what it’s going to take to stay relevant over the next decade of modern dentistry, and you want to have a confident and capable team that can keep up with it. Building a dream team doesn’t happen overnight. And it doesn’t happen with just one dentist. Finding a mentor to help train and empower your team is the best way to turn this dream team into a reality. Dr. Paresh shares some nuggets of advice today on where and how you can connect with different mentors. If you’re ready to embrace the next age of dentistry, tune in right now and learn how you can make this dream team a reality in your dental practice. In This Episode You Will Learn All about IDS, the largest dental meeting in the world 4:45 Dr. Paresh’s favorite digital dental tools 5:33 How to implement Dr. Paresh’s “Dream Team” mentality in your practice 6:53 The 4 food groups of Dr. Paresh’s dental office dream team 19:15 The power of direct internal referrals 21:07 Dr. Paresh’s favorite slang to use in the office 26:58 Some Questions We Discuss How does a dentist get into the Seattle Study Club? 2:28 What advice does Dr. Paresh have for empowering your dental staff? 11:23 How can you leverage your strengths with the strengths of your team? 15:07 When should you start asking your patients for Google Reviews? 22:00 How is Dr. Paresh using Instagram to educate fellow dentists and patients? 23:28 Which dental analogies work best when describing risks to dental patients? 30:00 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Paresh on Instagram: @DrPareshShah Visit The Kois Center online: Kois Center Check out these digital dentistry tools: Seiler Instruments
It’s rare to find a talented, business savvy practitioner who’s also an advocate for the dental community. Dr. Tony Feck is one of those clinicians, which is why we’re so excited to have him on today’s episode of the Dental Slang Podcast. This mentor and coach founded the Sunrise Dental Solutions community, which is known for bringing dentists together to offer help and support. We all know dentists have an aversion to change, and Tony says that’s one of the biggest challenges he faces when teaching clinicians. Dentists may spend more money on mentors than any other industry, but we’re still reluctant to make big changes. Whether it’s time or money—or even fear of the unknown—it seems like something always stops us from implementing new technologies and techniques into our practices. To fight this, Tony recommends getting your staff involved in your education. The next time you go to a seminar or meet with your mentor, consider bringing some of your team members along, or at least share what you learned with them when you return to the office. That way, when you lose steam, your team members will be there to help you get back on the right track. Getting everyone on your team excited about the new procedures or tools you’d like to incorporate into your office will keep you motivated, but it also helps to have a coach, mentor or even a consultant to cheer you on as well. What’s the difference? Tony tells us, along with why he thinks a coach is the best option. Coaches offer the guidance and support we need to stay focused. Because dentists, especially practice owners, are independent, we sometimes isolate ourselves from others. A coach who is readily available, knowledgeable, and humble can give you much needed perspective when the going gets tough. If you’re thinking about finding someone to mentor you, Tony suggests looking for a coach who’s been where you want to go and who will encourage you as you make your way down the same path. He’s identified 10 qualities dentists should look for in a teacher, and he shares those qualities with us on this episode. Remember, it’s never too late to learn something new! So, tune in now to find out how you can connect with a dental coach who will help you grow your practice and meet your goals. In Today’s Episode You Will Learn How Tony helped Chris and other NC dentists change conscious sedation laws 3:33 Why dentists spend more money on coaches and mentors than any other industry 10:09 The top 10 qualities to look for in a good dental coach 19:29 What inspired Tony to start Sunrise Dental Solutions 25:15 Tony’s favorite dental slang 28:51 Chris and Tony’s favorite dental slang term 32:44 Some Questions We Discuss What’s the biggest challenge when teaching dentists? 6:13 What’s the difference between a coach, a mentor and a consultant? 12:22 Why should every dentist get a coach? 17:43 How can clinicians find a good dental coach? 23:48 What bourbon slang are dentists using in Kentucky? 34:02 What is Tony’s favorite bourbon? 35:30 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Join the community: Sunrise Dental Solutions
Dentists do so much more than just tend to people’s teeth. Dr. Milton Davenport calls us “physicians of the mouth.” His experiences at Harvard Dental School taught him the ways medicine and dentistry are similar, as well as how they’re different, and he shares those experiences with us on today’s episode. While at Harvard, Milton studied how autoimmune diseases impact oral health. This influenced the way he looks at the human mouth, but he found his view was difficult to explain to patients, and even other dentists. Fast forward a few years and he can now show his patients what he’s talking about. He calls it “cheating,” but he has technology that allows him to take photos, diagnose, and treat patients all in one place, making the entire process easier. He shares which new tools he has in his office and which technologies he’s most excited about on today’s show. As a reviewer for TheNew.Dentist’s Dental Value Brands, Milton has his fair share of experience with some of the best (and newest) tools in dentistry. Of course, he has his favorites, and he loves being part of a group that means so much to the industry. Beyond that, his unique experiences with dental science, tools, and technology make Milton one of the best mentors when it comes to helping dentists educate their patients. Milton is a proponent of patient-centered care. What he calls “guiding” patients is simply his strategy for talking to them about their treatment options. His experience with Dental Value Brands means he knows the ins and outs of some of the most tech-savvy tools on the market, but his scientific mind and experience running his own practice means he also knows how to read patients and explain treatment options in a way they’ll understand. If you’ve ever had trouble handling a patient’s pointed or confrontational questions, tune in now to hear Milton’s advice. We all know being in the dental chair is scary for some people, and Milton can help you guide your patients into a treatment program that works for both you and them, without stressing anybody out. In This Episode You Will Learn How a Chicago-based dentist made it to Harvard Dental School 2:22 What’s new and exciting in endodontics right now 10:05 How CBCT imaging (and other dental tech) changes the way Dr. Milton treats his patients 12:37 How to “read” a patient and understand their decisions and questions 15:18 The dental slang Dr. Milton uses in his own office 25:19 How to get in touch with Dr. Milton 30:23 Some Questions We Discuss What is a Harvard dental program like? 3:20 Who inspired Dr. Milton to pursue dentistry? 6:19 How are we creating an environment that helps our fellow dentists? 14:14 How do you answer a patient’s pointed questions? 20:00 What’s it like evaluating different dental tools and equipment? 21:30 What’s coming on the horizon for Dr. Milton? 27:14 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr Milton: drdavenport@aechicago.com Learn more about Cone Beam CT Imaging Check out the Woodpecker and other dental tools at Kinra's Dental Value Brands
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