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Welcome to "The Late Night Restaurant Show with Canada's Restaurant Guy and Domenic Pedulla," the go-to podcast for the restaurant world. Dive deep into industry challenges, innovations, and stories with our insightful hosts. Each LIVE episode explores topics like restaurant technology, digital marketing, sustainability, and culinary trends, featuring insights from CEOs, chefs, and industry experts. It's more than a podcast, it's a community shaping the future of food and hospitality with knowledge, passion, and a dash of edutainment. Join us in crafting the future of the restaurant industry.

Ashton Media


    • Feb 21, 2026 LATEST EPISODE
    • weekdays NEW EPISODES
    • 56m AVG DURATION
    • 151 EPISODES


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    Latest episodes from Restaurant LATE Night Show

    From Paper Orders to Profits... Elias Hage on Catering Tech, School Lunches, and Faster Restaurant Growth in Canada

    Play Episode Listen Later Feb 21, 2026 68:25


    On this episode of The Late Night Restaurant Podcast, Jay Ashton Canada's Restaurant Guy and Domenic Pedulla sits down with Elias Hage, Founder and CEO of App8 and the force behind Rally Catering.This is a deep, practical conversation about how restaurants, caterers, and foodservice operators use technology to move orders faster, cut admin time, and grow revenue without burning out.Elias breaks down:• How digital ordering replaces handwritten catering forms• Why catering adds real margin when done right• How schools now manage lunch programs with online ordering and government subsidies• What operators miss when they ignore catering• How systems create leverage across kitchens, staff, and sales• Why speed, accuracy, and repeat orders matter more than everYou'll also hear how App8 evolved from solving table payments to powering catering, events, and K–12 food programs across North America, plus how operators unlock hidden sales sitting in their inbox right now.If you run a restaurant, catering business, bakery, commissary kitchen, or foodservice brand, this episode gives you clear insight into:• Building repeat catering customers• Reducing order errors• Saving hours each week• Turning operations into growth enginesReal talk. Real tools. Real ways to scale.

    Your Restaurant Is Invisible on Google

    Play Episode Listen Later Feb 20, 2026 55:22


    On this episode of The Late Night Restaurant Podcast, Canada's Restaurant Guy and Domenic Pedulla sits down with Michael Westhafer from Restaurant Rebellion to break down one hard truth...Most restaurants are losing guests because they cannot be found online.This conversation cuts straight to what matters right now for independent restaurants across Canada and North America.You'll learn:• Why Google decides your traffic, not social media• How PDF menus kill your visibility• How AI now answers phones, texts guests, and replies to reviews• Why Google Business Profiles drive real foot traffic• What GEO and SEO mean for your menu, website, and reviews• The first three fixes every operator needs to makeIf you run a restaurant, cafe, bar, or food business, this episode gives you a clear playbook to get discovered, earn more 5-star reviews, and bring guests back through your doors.learn more about Michael Westhafer: https://restaurantrebellion.com/

    7,000 Restaurants Gone... The Real Forces Reshaping Canada's Food Industry

    Play Episode Listen Later Feb 18, 2026 45:31


    Jay Ashton, Canada's Restaurant Guy sits down with Sylvain Charlebois, host of The Food Professor Podcast, to unpack the hard numbers behind Canada's restaurant correction.They break down:• Why more than 7,000 restaurants likely disappeared last year• How labour changes, alcohol decline, tipping fatigue, and rising costs hit margins• What GLP-1 drugs mean for appetizers, desserts, and dining habits• Why independents face the biggest risk• What operators need to change right now to survive and growNo fluff. Real data. Real talk. A must-listen for anyone in foodservice trying to stay ahead of what's coming next on The Late Night Restaurant Podcast.

    What Does a Food Service Broker Do? A 26-Year Veteran Explains the Role, Relationships & Industry Evolution

    Play Episode Listen Later Feb 17, 2026 79:14


    This episode features John Rebagliati, a 26-year food service brokerage veteran at IPS, in conversation with Jay. John started his career in restaurant operations before making the leap to the brokerage side in the spring of 2000, the same week he learned he was expecting his first child. He shares the culture shock of going from managing restaurants (where he assumed distributors stocked everything) to learning that roughly only 10–20% of SKUs are actually stocked at broad-line distributors.The conversation covers how John built his career from cold-calling out of the Yellow Pages with a bag phone in his Mazda, to becoming a seasoned broker navigating complex manufacturer-distributor-operator dynamics. Key themes include the irreplaceable value of having worked in restaurant operations, how broker-operator trust is built over years, the misconceptions operators have about distribution, and how technology and AI are reshaping the industry. John also shares personal insights on mentorship, morning routines, reducing screen time, and the importance of stepping away to recharge. The episode wraps with mutual appreciation between two long-time industry friends who've known each other since 2004.

    GP Hospitality Partners: Building Teams That Actually Give a Damn

    Play Episode Listen Later Feb 6, 2026 50:21


    Jay and Dom welcome Greg from GP Hospitality Partners for a deep dive into the biggest challenge facing restaurants today: building and retaining great teams. With his new book "Loyal AF: How to Build a Ride-or-Die Team That Grows Sales, Wows Guests, and Never Leaves" dropping soon, Greg shares hard-earned wisdom from working with 200+ restaurants on what actually makes employees stick around.In This Episode:The real difference between calling your staff "family" vs. "team" (and why it matters)Why every restaurant supports mortgages, families, and dreams beyond just the ownerHow helping one restaurant improve creates a ripple effect in the entire communityWhy guest experience is impossible without the right people in placeThe truth about restaurant consulting (it's not like the TV shows)Guest Bio:Greg is the founder of GP Hospitality Partners and author of "Butts and Seats: How to Create Raving Fans Who Come Back Again and Again." He's worked with over 200 restaurants, helping them build teams that actually stay and cultures that actually work.Key Takeaway:Small improvements compound into major changes. If you can get one thing right with your team, it changes everything.Connect with Greg:gphospitalitypartners.comBook: "Loyal AF" (coming soon) | "Butts and Seats" (available now on Amazon)

    One Source of Truth... How Push Simplifies Restaurant Operations

    Play Episode Listen Later Feb 3, 2026 63:29


    Running a restaurant means juggling hiring, onboarding, scheduling, compliance, payroll, and people problems—all in a single week. This episode confronts a hard truth: fragmented systems waste time, create errors, and cost you real money.We dig into why an all-in-one people management platform transforms the operator experience. One system. One source of truth. Hiring through payroll.You'll hear where operators lose track, where the hidden costs pile up, and how simplicity improves compliance, saves hours, and actually supports your team on the floor.No theory. Just real operations, real pressure, and solutions built for restaurants.Learn more: https://www.pushoperations.com/

    Hiring Is Not Broken, Leadership Is: Reconnecting Talent With Humanity in Foodservice

    Play Episode Listen Later Jan 26, 2026 54:43


    In this episode of The Late Night Restaurant Podcast, Jay and Dom sit down with Greg Farineau, Co-Founder of Headhunters Canada, to challenge the most common excuse in the industry: “We can't find good people.”Greg brings a refreshing, human-first perspective on recruiting, leadership, and retention. He explains why most hiring feels transactional, why throwing resumes at a problem never works, and why people do not leave jobs, they leave environments.The conversation goes deep into what today's workforce actually wants.Being heard.Being respected.Being supported by real leadership.This episode covers:Why hiring feels broken across restaurants and hospitalityThe difference between transactional recruiting and relationship-based hiringHow culture, not wages alone, drives retentionWhy AI will never replace human connection in hiringWhat restaurant leaders miss when developing future managersBurnout, leadership blind spots, and the warning signs operators ignoreWhy foodservice remains one of the best training grounds for life and businessGreg also shares his personal burnout story and explains why pushing the brain past its limits is different than pushing the body, a message every operator and leader needs to hear.If you are a restaurant owner, operator, manager, or hospitality leader who wants stronger teams, better retention, and real leadership impact, this episode will change how you think about hiring.Listen in.Because the talent is already out there.Leadership decides whether they stay.

    AI Voice Technology Revolutionizing Restaurant Operations

    Play Episode Listen Later Jan 17, 2026 54:07


    Join Jay and Dom on The Late Night Restaurant Show as they sit down with Sharyar from Clara AI at 7 AM Pakistan time to explore how artificial intelligence is transforming the restaurant industry. Discover how Clara AI is helping over 100 restaurants in Australia recover millions in lost revenue through intelligent call handling and automation.AI Call Management RevolutionHow Clara AI has answered 425,000+ calls and recovered $3.2 million in revenueThe power of 24/7 automated phone answering that never misses a reservation or orderWhy the average missed call costs restaurants $35-50 in lost revenueHow Clara handles 20 concurrent calls with 30-second average order timesBeyond Phone Calls: The Four Pillars of Clara AIInbound Call Management - Taking orders, answering queries, and booking reservations around the clockOutbound Marketing Calls - Personalized promotional calls to segmented customer listsStaff Training Innovation - AI-powered verbal assessments that reduce pressure and identify knowledge gapsVoice-Activated Inventory - Save 5+ hours weekly by simply speaking your inventory countsGame-Changing InsightsWhy AI training feels less judgmental than human evaluationHow multilingual support (70+ languages) breaks down communication barriersThe 18-day ROI that's disrupting traditional restaurant staffing modelsIntegration strategies with POS and booking management systemsPerfect For:Restaurant owners struggling with missed calls and staffing challengesOperators looking to reduce labor costs while improving customer serviceFood service managers interested in AI-powered staff training solutionsHospitality professionals exploring inventory management automationAnyone curious about practical AI applications in the restaurant industryEpisode Length: 48 minutesFeatured Guest: Sharyar, Founder of Clara AI (Pakistan)Learn More: GetClaraAI.com

    Inside Toronto's Hottest New Restaurant with Chef D

    Play Episode Listen Later Jan 12, 2026 59:26


    On this episode of The Late Night Restaurant Show, Chef D joins us from a cruise ship to talk about his newest project Something Different, a one-seating-per-night restaurant already making waves in Cambridge and across Toronto. With decades of experience in the industry, Chef D offers sharp insights on innovation in the kitchen, the value of mentorship, and how to build something that lasts in a fast-changing food economy. Whether you're a chef, restaurateur, or someone who understands the pressure behind the pass, this episode brings clarity, honesty, and a real look at what it takes to lead in hospitality today.Check out Something Different: https://chefdtv.com/something-different?

    Inside North Water with Saawan Logan Leading with Purpose and Purity

    Play Episode Listen Later Jan 3, 2026 59:36


    In this energizing episode of the Late Night Restaurant Show, Saawan Logan, founder of North Water, shares the story behind Canada's cleanest bottled water brand and what it really means to lead with authenticity. From serving water at the G7 to redefining what it means to be a modern leader, Saawan speaks openly about challenges, clarity, and why being real matters now more than ever. It's a conversation about values, vision, and the future of food and beverage in Canada.

    From Sandwich Shops to AI Success with Matt Wampler

    Play Episode Listen Later Jan 2, 2026 70:37


    Matt Wampler returns to the Late Night Restaurant Show for an unfiltered conversation on restaurant operations, tech overload, and how to fix the broken profit formula. From his early days running sandwich shops to leading a top restaurant tech company, Matt shares real strategies that work, why most AI hype misses the mark, and what operators should actually focus on. Insightful, honest, and packed with value for anyone in the industry.

    Restaurant Marketing Made Simple - Matt Plapp

    Play Episode Listen Later Dec 21, 2025 66:44


    Matt Plapp, founder of America's Best Restaurants, reveals the marketing strategies that have helped over 2,000 restaurants grow their sales. Learn the 3 critical tactics every restaurant must implement: customer data capture, strategic email/text marketing, and authentic video content that builds community connections.Discover how one pizza restaurant generated $6,500 in sales from just $700 in Facebook ads, why storytelling beats coupons, and how independent restaurants can compete with major chains. Matt shares real examples, including a viral Mother's Day campaign and practical tips you can implement immediately no massive budget required.Perfect for restaurant owners, operators, and hospitality managers looking to grow sales through smarter, more effective marketing.Guest: Matt Plapp, founder of America's Best Restaurants (serving 2,000+ restaurants since 2008)

    Stop Bleeding Hours on Scheduling: How Pivot Cuts 15 Hours to One

    Play Episode Listen Later Dec 18, 2025 53:20


    In this episode, Jay and Dom talk with the team behind Pivot, a Montreal restaurant tech company that's actually built by people who've worked in restaurants.They get into one of the biggest headaches in the industry: scheduling, payroll, and trying to make five different systems talk to each other. The Pivot founders walk through how their AI scheduling works (it's literally one click), how tips and payroll sync up automatically, and why connecting your existing tools is way smarter than piling on more software.Pivot basically acts like the brain of your operation—connecting your POS, reservations, and payroll so you're not chained to a laptop in the back office. More time on the floor, with your team, with guests. You know, the stuff that actually matters.They also share some real numbers: restaurants cutting scheduling time from 12–16 hours a week down to under an hour. The whole conversation is about simplicity, not complexity—and why tech built by people who've actually worked a Friday night dinner rush just gets it in a way most software doesn't.Worth a listen if you run a restaurant, manage multiple spots, or you're just curious how AI can actually help day-to-day ops without making your life harder.Learn more about Pivot : https://www.pivotapp.ca/en

    Burger, Beer & The Marketing Blueprint - Rev Ciancio

    Play Episode Listen Later Dec 15, 2025 41:43


    What do a rubber duck, local search optimization, and soggy burgers have in common? They all show up in this high-energy, no-fluff conversation with the legendary David Rev Ciancio aka Rev... restaurant owner, hospitality marketing expert, and unapologetic pickle-hater.In this episode of The Late Night Restaurant Podcast, Rev spills the secret sauce on:The 67% rule that proves Google was built for restaurantsWhy most operators are chasing squirrels instead of guestsThe one marketing fix that boosted beer sales at his restaurant by 800%Why posting on Instagram isn't marketing and what actually isThe marketing tool every restaurant needs (that costs less than a good steak)Whether you're a seasoned operator or just opened your first food truck, this episode is a masterclass in restaurant growth packed with real talk, killer stats, and laugh-out-loud moments. Yup, this is a keeper.

    How Brooks Kirchheimer Built a People-First Restaurant Empire in Utah

    Play Episode Listen Later Dec 14, 2025 59:51


    In one of the most inspiring episodes of The Late Night Restaurant Podcast to date, we sit down with Brooks Kirchheimer, the visionary behind Utah's celebrated Hill Top Hospitality Group. From playing pretend restaurant as a kid to running five thriving restaurants with a 300+ person team, Brooks' story is a testament to what happens when you lead with heart, not ego.We dive deep into:His people-first philosophy that includes paid mental health support, full benefits, and daily family mealsHow he transformed Utah's dining scene, focusing on locals-first instead of tourist trapsCreative ways he thrills guests from Polaroids to handwritten birthday menusThe power of community enrichment including hands-on work with disability programs and farm dinners that raise money for cancer institutesBrooks proves you don't need to cut corners to build success you just need to do the right thing, consistently.Whether you're running a restaurant, leading a team, or just looking for hope in hospitality, this one's for you.

    Hotels, Leadership, and Mental Health in Hospitality

    Play Episode Listen Later Dec 4, 2025 69:09


    Rob Hood joins us for an honest conversation about the realities of modern hospitality. From dish pits in 1988 to executive leadership across Canada, Rob shares the journey that shaped his perspective on what truly matters in this industry.We explore how technology is reshaping hotels—AI at the front desk, robotics in the kitchen, and evolving guest expectations. Rob explains which innovations actually improve the experience and which are just noise.The conversation turns to what real hospitality looks like: the difference you feel when ownership is present, when leaders genuinely care about their people, and when the details matter. Rob shares stories from London and Vancouver that reveal how leadership directly impacts the guest experience.We discuss why authenticity matters more than ever in restaurants, how diners now use their phones to drive demand, and why experience has become the true competitive advantage in a commoditized market.Rob opens up about the Burnt Chef Project and why addressing mental health in hospitality isn't optional anymore. He talks about available resources, what leaders can do to protect their teams, and the collective responsibility we share to create safer, healthier workplaces. We don't shy away from the hard topics—loss, pressure, passion, and the toll this industry can take.This episode delivers direct, actionable insight for anyone leading or working in hotels and restaurants. It's about building better, not just building more.Learn more about the Burnt Chef Project at https://www.theburntchefproject.com/

    MenuLink | Disrupting Third-Party Delivery Fees with 2% Delivery Orders

    Play Episode Listen Later Nov 29, 2025 53:13


    Juan Cifuentes from MenuLink joins the Late Night Restaurant Show to discuss how his Toronto-based startup is helping restaurants reclaim revenue by slashing pickup order fees from 15-30% down to just 1%. In this episode, Juan shares MenuLink's mission to give restaurants ownership over their revenue, explains the simple 5-minute signup process. We dive into practical tips for restaurants using third-party platforms from proper packaging choices to surprise-and-delight marketing tactics inside delivery bags. Juan also shares his unconventional journey from philosophy student to telecom manager to restaurant tech disruptor, and why now is the time for the industry to have more options beyond the big platforms.Plus: Dom gets AI-transformed into a woman wearing slippers, Jay pitches marketing ideas, and the team reminds everyone about Next Food Expo coming to Calgary September 13-14.Key Topics:How MenuLink reduces pickup fees to 1% (and delivery to 2% coming soon)Self-enrollment process for restaurants across Canada and the USMarketing strategies for delivery orders (packaging, in-bag promotions, handwritten notes)The importance of Google Maps optimization for restaurantsVisit menulink.ca to learn more or email juan@menulink.ca

    Barmetrix - Finding Hidden Profit in Your Bar

    Play Episode Listen Later Nov 25, 2025 50:42


    Robin Apel, President at Barmetrix Vancouver, joins The Late Night Restaurant Podcast to reveal how restaurants are losing thousands of dollars every week without even knowing it.Key Takeaways:The Numbers Are ShockingOne restaurant was losing $600/week on a single item (Kahlua in espresso martinis) due to bartenders overpouring by just a quarter ounce15% of draft beer commonly goes unaccounted for - that's one in every seven kegs simply disappearingWith proper inventory management, most of these losses are completely preventableThe Real ProblemsPost-COVID brain drain has left many restaurants with undertrained staff managing complex inventoriesModern bars carry hundreds of SKUs compared to a handful decades agoRestaurants think they're doing okay because there's money in the bank, but they're leaving massive profit on the tableHow Barmetrix WorksUses barcode scanners and digital scales to track inventory to the tenth of a gramCompares actual inventory against POS sales data to identify gapsProvides actionable insights: "Here's what left the building vs. what got rung in"No contracts, no obligations - prove the value in one month or walk awayWild Stories from the FieldCaught staff adding water to bottles to cover theft (froze bottles to test - liquor doesn't freeze, watered-down liquor does)Discovered a broken beer line in a wall by swapping tap positionsOne client put theft footage on screen at staff party and fired half the crewThe Bottom Line Robin's philosophy is simple: "I'm not going to change your prices, fire your staff, or switch your suppliers. I just want to get you paid for what's leaving the building." For restaurants doing any volume, the ROI is immediate and substantial.Barmetrix operates across North America and internationally. No contracts. Just results.Learn more: https://www.barmetrix.com/

    The Burnt Chef Project, Fighting Burnout and Building Empathy in Hospitality

    Play Episode Listen Later Nov 7, 2025 48:21


    This episode hits home. After 51 years in hospitality, Tom shares how burnout shaped his life and why he's leading The Burnt Chef Project across North America. We talk about mental health in restaurants, leadership, loneliness, and the simple things that help like saying thank you, or texting someone, “You're awesome.”You'll hear real talk about empathy, the pressure to be perfect, and how small acts change everything. Tom's story will make you rethink how you lead your team, take care of yourself, and look at the industry you love.Learn more... https://www.theburntchefproject.com/

    Why Your Tech Stack Is Holding You Back With 7shifts

    Play Episode Listen Later Nov 2, 2025 50:24


    This episode hits a key issue in restaurants today. Tech adoption. Jay and Dominic sit with Jordan Boesch the CEO from 7shifts to break down the four stages of tech adoption from paper and gut feel to a connected tech stack that drives profit.You will hear• The four stages of tech adoption and where most restaurants sit today• Why experience and intuition are not enough anymore• How tech links to retention, labor control, and payroll accuracy• Real results from operators who upgraded their systemsYou will leave with a clear path to level up your systems, reduce waste, and give your team a better workplace.

    Guest: Joyce Turchetti

    Play Episode Listen Later Oct 18, 2025 49:16


    In this episode, I sit down with industry legend Joyce Turchetti for a real conversation about what's broken in hospitality and how to fix it. We talk about accountability, leadership, and what it takes to build restaurants that last. Joyce shares stories from the old days of New York nightlife, lessons from decades in the business, and the simple truth about why hospitality has to get back to its roots.If you've ever worked a double, run a kitchen, or tried to turn a restaurant around, this one will hit home.

    From Kitchen Table to National Coffee Leader

    Play Episode Listen Later Sep 28, 2025 61:03


    In this episode of The Late Night Restaurant Show, we sit down with Daren Schwengler, President at Specialty Beverage Solutions & Food Service Equipment.Daren shares how he built his company from a $5,000 credit card and a single espresso machine into a coast-to-coast coffee solutions business. His journey covers the tough early years, the turning point that brought momentum, and how SBS now supports restaurants, cafés, and chains across Canada with equipment, training, and service.You'll hear practical lessons for operators on:Turning coffee into a profit center instead of a giveawayWhy specialty drinks can add $30,000 to $100,000 in annual profitHow training and preventative maintenance keep beverage programs successfulThe future of coffee in Canadian restaurants and why the market still has huge room to growThis episode is about resilience, growth, and practical business insight for every foodservice leader.Learn more about Daren Schwengler and SBS here:

    Bread, Oil, and Real Talk with Chef Michael Guerrieri

    Play Episode Listen Later Jul 30, 2025 55:33


    Jay and Domenic sit down late at night with Chef Michael Guerrieri for a raw, funny, and heartfelt conversation about life in the kitchen. Chef Michael opens up about growing up in a family of bakers, why he chose cooking over baking, and how simplicity and culture shape the food he makes today. They dive into bread traditions from Italy and Portugal, the art of olive oil, and why some old‑school methods still beat trendy shortcuts. It's part storytelling, part culinary masterclass, with Chef Michael sharing his morning rituals, his thoughts on menu simplicity, and how a single great product can define a concept. If you love behind‑the‑scenes chef talk, this one's all flavour and heart.

    Square not round, with Karisa Marra from Square POS

    Play Episode Listen Later Jul 28, 2025 65:11


    On this episode of The Late Night Restaurant Podcast, Jay and Domenic sit down with Karisa Marra from Square to dig into how modern POS systems are changing the game for restaurants. Karisa shares her journey from working the floor in busy dining rooms to leading Square's Canadian sales team, and she breaks down how today's tech can give operators back entire days of their lives.They talk about the real challenges restaurants face right now, labour, training gaps, rising costs and how tools like Square can cut chaos, improve efficiency, and free managers to focus on what really matters... people, consistency, and better guest experiences. Along the way, there's plenty of humor, a few quick jabs at old-school systems, and even a wild idea for a future Square feature that might blow your mind.If you run a restaurant, work in one, or dream of opening one, this episode is packed with insights and laughs that'll make you rethink what's possible in your business.https://squareup.com/ca/en/point-of-sale

    Alton Watts on Hustle, Flavour and Blue Plates

    Play Episode Listen Later Jul 27, 2025 69:15


    This episode of The Late Night Restaurant Show is pure gold for anyone in foodservice. Jay, Dom, and Beck welcome Alton Watts, from Sysco Food Services, and the conversation swings from hilarious stories to hard‑earned lessons. Alton talks about growing up as the youngest of ten in Jamaica, learning to cook at his mother's side, and eventually moving to Canada. He shares how he stumbled into the kitchen world, turned a dishwasher shift into a culinary career, and worked his way through Hard Rock Café kitchens, fine‑dining restaurants, and casinos before jumping into sales and leadership at Sysco.The crew dives into what makes a trade show really work, from live cooking demos that pull people in to setting up booths that feel inviting instead of stiff. Alton explains how to inspire operators with dishes, not just raw products, and why energy and genuine interaction on the show floor make all the difference. They swap stories about blue plate specials, juicy well‑done steaks, ginger‑packed smoothies, and even how trade shows can and should drive real sales, not just handshakes.Between laughs about Jamaican sayings like “sleeping policemen,” jokes about head‑shiners, and Dominic getting teased for his car‑washing side hustle, there's a ton of practical advice. Alton's passion for helping restaurants thrive comes through in every story, and the episode closes with a challenge to vendors and operators alike: show up, stand out, and give people something unforgettable.

    Quick Clip - The Late Night Restaurant Show

    Play Episode Listen Later Jul 23, 2025 6:12


    LIVE Reading from an article from Ashton Media, The Late Night Restaurant Podcast.

    From AI Overload to Social Media Hacks

    Play Episode Listen Later Jul 21, 2025 70:34


    In this late-night deep dive, Jay and Beck jam on the chaos and promise of tech in the restaurant world from AI tools to SaaS fatigue to why operators are craving clarity more than ever. They get candid about social media noise, future industry trends, and share practical tips you can use tomorrow. Whether you're running a single shop or a growing group, you'll hear insights that hit home.✅ 3 Key TakeawaysTech is messy but full of opportunity: AI tools and SaaS can help, but avoid long-term commitments until the market settles.Social media isn't about vanity metrics: targeted sharing into groups and smart content formats (carousels on LinkedIn, reels on IG) drive engagement.Independent operators have an edge: authenticity and clean menus will win as the industry shifts back to local and personal.

    The Night John Di Domenico Took Over Our Brains and Voices

    Play Episode Listen Later Jul 15, 2025 58:45


    The Late night gets loud when John Di Domenico rolls into the studio. He's an actor, comedian, and impression machine who can flip from Trump to Guy Fieri to Dr. Phil without breaking a sweat or a martini glass. He tells us how he went from a kid with a speech problem to a guy who's been on Howard Stern more times than some staffers, why he thinks Guy Fieri might hunt him down, and what really happens when you're paid to be someone else for a living.John doesn't hold back. He talks food, fame, and the weird side of showbiz, and drops stories you won't hear anywhere else. It's wild, it's funny, and it's exactly the kind of chaos late nights were built for.Only on The Late Night Restaurant Podcast.

    Faster Tables, Higher Profits: How FastTab Is Revolutionizing Dine-In with Tech Built for Restaurants

    Play Episode Listen Later Jul 13, 2025 65:45


    In this episode of The Late Night Restaurant Podcast, we sit down with Antonio Cinaflone from FastTab, the Winnipeg-based company quietly transforming dine-in operations across North America. From cutting table turn times in half to increasing average checks by 22%, FastTab is giving operators a low-lift, high-impact solution that customers actually want to use.We talk about what it takes to build tech in the prairies, why QR codes aren't dead (when done right), and how FastTab's white-glove onboarding turns restaurant friction into flow. If you're a restaurateur looking to grow top-line sales, make your servers' jobs easier, and deliver better guest experiences this episode is a must.fastabpayments.com

    Leading At The Grey Eagle Resort & Casino

    Play Episode Listen Later Jul 6, 2025 70:33


    In this episode, we sit down with Craig Milliken-Smith from Calgary's Grey Eagle Resort & Casino to talk about what it really takes to lead a massive food and beverage operations in the casino. From managing over 200 staff to promoting one of the best Indigenous restaurants in the country, Craig shares his real-world take on leadership, culture, and staying grounded in the chaos.We get into everything from buffet strategy and 24/7 liquor service. It's heartfelt, hilarious, and full of takeaways for anyone in the restaurant and hospitality space.

    The Whiskey District with Josh | Real Restaurants, Real Hustle, Just Real

    Play Episode Listen Later Jun 29, 2025 63:04


    What happens when you mix 25 years of kitchen grit, a dream restaurant in Medicine Hat, and dinner domes you can't eat in? You get Josh Bennett and this week's episode is a full pour of what it really takes to run one of Alberta's most impressive independent restaurants. From Earl's days and the talk about Jay's butter-basted wings to the magic of a pickle pizza, we talk culture, menus, mayhem, and how to lead a team without losing your mind. Plus, a live brainstorm that may or may not involve butter pizza and whiskey-fueled cookbooks. This one's all heart, no fluff.This is a legend in the making in the industry! Rock the world Josh!!! https://www.whiskeydistrict.ca/

    In Conversation with a Canadian Hospitality Icon, Doug Stephen from WOW Hospitality

    Play Episode Listen Later Jun 26, 2025 71:52


    This week on The Late Night Restaurant Podcast, we sit down with one of Canada's most respected hospitality icons: Doug Stephen, founder of WOW Hospitality Group. From early dreams of becoming a doctor to finding his true calling in restaurants, Doug shares his incredible journey from pizza cook at 15 to industry legend and Hall of Famer. With nearly five decades in the business, he opens up about leadership, legacy, and how hospitality is so much more than a job—it's a way of life. This episode is packed with wisdom, warmth, and a few laughs (and yes, we finally get to ask what he'd be doing if he wasn't in hospitality). Don't miss this one!

    Kevin Morrison

    Play Episode Listen Later Jun 24, 2025 62:26


    What happens when a seasoned U.S. restaurateur and coach moves to Calgary and starts helping Canadian operators rethink everything? You get a smart, funny, and totally unfiltered episode of The Late Night Restaurant Show.In this episode, Jay, Dom, and Beck welcome Kevin Morrison a restaurant owner-turned-coach who brings decades of real-world experience to the mic. From the truth about coaching (hint: it's not just spreadsheets) to what not to do when buying a restaurant, Kevin breaks it down with honesty and wit. You'll hear behind-the-scenes stories about operators who almost bought into a dream without knowing the reality, and how Kevin helped them pivot before it was too late.It's not all serious though ... this one's packed with rapid-fire questions, some Calgary shoutouts, nostalgic butter stories (yes, really), and the kind of banter that only happens late at night with industry folks who've seen it all.If you're in the business – or thinking of getting into it – this episode is a must-listen. You'll laugh, you'll learn, and you'll probably crave French fries and butter by the end.

    How Finance Actually Saves Restaurants

    Play Episode Listen Later Jun 15, 2025 67:04


    This one's for the folks who can make a perfect risotto but panic when it's time to open a spreadsheet. In this episode, Jay and Dom sit down with Bruce Nelson, restaurant operator turned fractional CFO, for a real talk about the money side of the business. No fluff, no jargon, just stories, insight and honest advice from someone who's helped countless operators move from barely surviving to building something sustainable. They get into the grind of managing finances, menu costing, the danger of ignoring your numbers, and how AI might actually help if we let operators shape it. There are laughs, seat-counting confessions, and some sharp takes on what's coming this fall.

    Smash, Sauce & Social: How BFF is Flipping the Burger Game

    Play Episode Listen Later Jun 9, 2025 72:52


    This week on The Late Night Restaurant Podcast we sit down with Jamil Bhuya, the mastermind behind Burgers n' Fries Forever (BFF), to dig into what it really takes to build a standout burger brand in Canada. From his early days navigating Amsterdam's late-night eats to opening his first location at just 22, Jamil walks us through his journey, sharing lessons on entrepreneurship, halal sourcing, marketing that actually works, and the art of the perfect smash burger.It's real talk about value, quality, and why most operators still treat marketing like a chore. We also get into fries (lots of fries), his secret sauce philosophy, growing a franchise, and how his upbringing shaped his hustle. This one's packed with stories, laughs, and smart takes on how to run a modern restaurant.

    Tasty Disruptors: How Two Foodies Are Redefining the City Bite by Bite

    Play Episode Listen Later Jun 7, 2025 71:52


    In this episode of The Late Night Restaurant Podcast, we're joined by Joanna and Melissa from Taste the City, the duo shaking up how locals (not tourists!) experience the best food neighborhoods in Canada and beyond.We go deep into how their tech-meets-food tour concept is making it easier (and way more fun) to support local restaurants, one mystery dish at a time. From building an MVP with $25k to ending up on Dragon's Den, these two are proving you don't need a fancy app or Silicon Valley swagger to build something that actually helps restaurants thrive.We talk about the marketing mistakes restaurants keep making (yes, we're looking at your gravy photo), why mystery and joy matter in dining, and how authenticity—not another app, is the future of food culture.

    Brian Klinger on Reinventing Restaurants with Heart & Hardware

    Play Episode Listen Later May 31, 2025 60:48


    What happens when a global tech leader walks into a late-night restaurant podcast? You get a power-packed conversation with Brian Klinger, a key voice at Comcast Business, who's not only transforming QSR and enterprise restaurant brands with cutting-edge tech, but doing it all with purpose.Jay and Dom go deep into:The real reason why AI might actually save the restaurant industry (hint: it's not what you think)How brands like Chick-fil-A and Taco Bell are blending tech with cultureThe rise of multilingual kitchens and computer visionThe importance of redundancy and reliability in your restaurant's tech stackWhy Giving Kitchen is one of the most important nonprofit orgs in foodservice todayPlus: 80s jokes, the problem with paper towels, and why edibles at a food expo might be a thing now.This is one of our most powerful and practical episodes yet—get ready to laugh, learn, and maybe cry a little. Because in hospitality, tech only works when there's heart behind it.

    Butter, Bread, and Big Ideas: Nick Scaccio & the Rise of Paris Baguette

    Play Episode Listen Later May 20, 2025 54:27


    On this episode of The Late Night Restaurant Podcast, we sit down with Nick Scaccio, COO of Paris Baguette North America, to talk croissants, culture, and how a 4,000-location global brand stays consistent, innovative, and joy-driven. From training centers to trademark packaging, this isn't just a bakery—it's a masterclass in hospitality excellence. Plus, some wild ideas get tossed around (yes, including butter dipping stations and breakfast ketchup). A must-listen for anyone growing a franchise or obsessed with pastry perfection.

    Maxim Atanassov on Mentorship, Wine, and Rethinking the Restaurant Model

    Play Episode Listen Later May 12, 2025 57:03


    In this episode of The Late Night Restaurant Podcast, host Jay Ashton welcomes Maxim Atanassov—entrepreneur, investor, and founding partner of Future Ventures—for a powerful, free-flowing conversation that covers everything from natural wine to venture studios to the emotional side of leadership. Maxim shares his journey from Bulgaria to Canada, launching multiple businesses, and why mentorship and vulnerability are now at the core of how he builds companies. The two dig deep into the outdated 1765 restaurant model, building new revenue streams, storytelling as a superpower, and how doing just 10% more can double your business using the Rule of 72.Packed with insights, laughter, and fresh ideas for anyone in hospitality or entrepreneurship—this episode will leave you rethinking what's possible for your business.

    Inside FIXE: The Bookkeeping Solution Restaurants Have Been Waiting For

    Play Episode Listen Later May 11, 2025 41:03


    In this powerful episode of The Late Night Restaurant Podcast, Jay sits down with Ryan Handel, founder of FIXE, the innovative bookkeeping platform created by restaurant pros, for restaurant pros. They dive deep into the real financial challenges operators face every day — from cash flow crunches and POS headaches to why so many restaurants are still using outdated systems that don't scale.Ryan explains how FIXE streamlines everything from invoice capture to real-time financial reporting, offering restaurant-specific insights through a modern dashboard and hands-on support from dedicated account managers. Whether you're a single-location operator or a growing group, this episode will change how you think about your numbers.Practical, honest, and full of real-world advice — this is the restaurant finance conversation we all wish we had years ago.

    Pokko Chips & Grit, Sasha Rajamani's Wild Ride from Goats to Greatness

    Play Episode Listen Later May 10, 2025 51:04


    In this unforgettable episode of The Late Night Restaurant Show, the crew welcomes Sasha Rajamani, the founder of Pokko Chips — a bold, South Asian–inspired snack brand built from rice, chickpeas, and sheer determination. Sasha shares his unfiltered journey from milking goats in Alberta and scraping pig fat in a Toronto slaughterhouse to launching a breakout brand that's now found in cafes, airports, and office snack programs across Canada. Along the way, the hosts dive into ADHD and spicy food, DIY food manufacturing, and Sasha's startup grind during COVID with a newborn at home.From Ziploc sales in government offices to rejecting the traditional retail route in favor of foodservice disruption, Sasha opens up about building a business with heart, cultural pride, and zero shortcuts. Expect laughter, real lessons in entrepreneurship, and maybe even a few product ideas (Pokko puffs, anyone?).Authentic, hilarious, and deeply inspiring — this one's for the makers, the grinders, and the dreamers.

    NEXT Level: Reinventing Food Shows with Heart, Humor, and Hospitality

    Play Episode Listen Later May 7, 2025 67:34


    In this special episode of The Late Night Restaurant Podcast, Jay and Dom go behind the scenes with Kandrix Foong, the co-founder of NEXT Food Expo, set to take Western Canada by storm this September 8–9 at the BMO Centre in Calgary. From Comic Expo origins to chef parades, vendor sleepovers, and why shag carpet still sparks debate, this conversation is packed with laughs, inspiration, and a fresh perspective on what a trade show should be. Kandrix shares his journey from fandom to foodservice disruption, why affordability and inclusivity are baked into NEXT's DNA, and how this expo is designed for restaurateurs, tech leaders, chefs, creators, and the entire hospitality industry. If you've ever hated paying $400 for power at a booth or dreamt of building community at a show that truly “gets it,” this episode is for you.

    Balancing the Books, Late Night with Scott Carruthers

    Play Episode Listen Later May 4, 2025 47:58


    In this hilariously insightful episode of The Late Night Restaurant Podcast, Jay, Dom, and Beck welcome guest Scott Carruthers — a former chef turned restaurant bookkeeper and coach — who takes us on a wild ride from mustard-making in London, Ontario to modern-day financial strategy for hospitality businesses. Packed with gut-busting laughs, dad jokes, and real-talk on budgeting, waste, menu engineering, and the struggle of change in restaurants, this episode blends comedy with consulting gold. If you're in foodservice and not thinking about your break-even, you're already behind. Don't miss this perfect mix of roasting chefs (lovingly), roasting mustard seeds (literally), and roasting financial chaos into clarity.

    The NEXT Food Expo with Domenic Pedulla

    Play Episode Listen Later Apr 28, 2025 60:20


    In this dynamic episode of The Late Night Restaurant Podcast, Jay Ashton sits down with Domenic Pedulla, one of the founders of the brand-new NEXT Food Expo — launching this September in Calgary. Alongside his co-founder Kandrix Foong, Domenic is on a mission to build a completely different kind of foodservice event, focused on affordability, innovation, and community.Jay and Domenic explore why Calgary's explosive growth, entrepreneurial energy, and world-class food scene make it the perfect home for Western Canada's largest new hospitality event. Domenic shares the story of how he and Kandrix — with decades of experience between them in foodservice and large-scale event production — are creating an expo that truly puts operators and vendors first.They dive into how NEXT is breaking away from the traditional trade show model: offering real value with included basics like power and setup support, encouraging collaboration over competition, and making the show accessible to companies of all sizes, not just the biggest players.Throughout the conversation, Jay and Domenic discuss the bigger challenges facing the industry today, from rising tariffs to operational costs, and why building stronger, more connected communities is the path forward. Expect laughs, some creative (and hilarious) ideas like an "Expo Sleepover," trivia about Canada's first food shows, and a ton of real talk about what it takes to lead the industry into the future.If you're ready to be part of what's NEXT in foodservice, you won't want to miss this episode.www.NEXTFoodExpo.com

    NEXT Food Expo and Industry Shop Talk with a few surprises!

    Play Episode Listen Later Apr 19, 2025 62:05


    “Mic Checks & Mayhem – The LinkedIn Live Disaster (That Turned Out Kind of Amazing)”What happens when you try to do a live podcast on LinkedIn and everything that could go wrong... does? You get this episode.No-show guest? Check.Blown-out microphones? Oh yeah.Three hosts spiraling into chaos with a cold Noni in hand? Absolutely.But buried inside the madness — real talk about staffing struggles, hospitality culture, the power of enthusiasm, and why we've got to stop glorifying burnout and start promoting the good in this industry.Special shoutout to Dean LeBay for hopping in and saving the day, and congrats to Dominic Padula on launching the NEXT Food Expo in Calgary this September — the biggest thing to hit Western Canada's food scene in over a decade.Sometimes the best shows are the ones that weren't supposed to happen. This is one of them.

    The Rise of Nonny Beer

    Play Episode Listen Later Apr 4, 2025 66:34


    What happens when three Canadian hospitality geeks crack open non-alcoholic craft beers live on air and discover their new post-treadmill obsession? You get one of the funniest, most insightful episodes of The Late Night Restaurant Podcast yet.In this episode, Jay, Dom, and Beck welcome Lane, co-founder of Nonny, a bold and badass non-alcoholic beer company based in Vancouver. The boys sip, taste, and straight-up rave about Nonny's West Coast IPA, Pilsner, and Pale Ale, while firing off rapid-fire questions about flavor profiles, distribution, the brewing process, and a campaign idea so wild it just might work: Nonny – the first official gym beer.You'll hear:How Lane and his brother turned pandemic beer cravings into a full-blown businessThe truth about non-alcoholic beer brewing and why most of the old stuff tasted like soggy cardboardJay's pitch for the first-ever workout beer (yep, it's a thing now)And what makes Nonny's packaging feel so damn good in your handsAlso, lots of laughs, Lane's accidental bathtub pitch, and a few eyebrow-raising ideas you'll only hear after 10 pm.This episode is 100% unfiltered, unapologetically Canadian, and non-alcoholically delicious.

    Popmenu, AI & the Future of Restaurant Marketing — with Tony Roy

    Play Episode Listen Later Mar 29, 2025 62:15


    In this episode of The Late Night Restaurant Podcast, we sit down with Tony Roy, CEO and Co-Founder of Popmenu — one of the most innovative all-in-one platforms changing the game for restaurants. Broadcasting live from Vegas, we dig deep into how Popmenu is helping independent and multi-unit restaurants use automation, first-party data, and AI-driven marketing to crush their revenue goals without lifting a finger.Tony shares the surprising origin of Popmenu, how AI is actually being used in restaurants today (hint: it's more than just ChatGPT), and why most operators still don't understand the power of consistent, segmented, omnichannel marketing.From boosting first-party orders to automating marketing calendars and capturing guest data like never before, this is the episode every restaurant operator needs to hear. Plus, hear how a small Indian restaurant went from $1K to $24K/month in online orders — all thanks to Popmenu.

    Building Canada's Ultimate Nightlife App – with Eric Leganza

    Play Episode Listen Later Mar 22, 2025 60:12


    In this wild and hilarious episode of The Late Night Restaurant Podcast, the crew welcomes special guest Eric Legenza, the mastermind behind Nightlife+ App — Canada's newest and most ambitious nightlife app. From booking your next big night out in seconds to integrating Uber rides and crafting personalized venue suggestions, Eric breaks down how he's building the digital future of nightlife one city at a time. Expect laughs, jabs, entrepreneurial wisdom, and maybe even a few goat jokes. Buckle up, this one's got big vision, bigger personalities, and some silky smooth vibes.

    Why Most Restaurants Fail—And How to Fix It with David Hopkins

    Play Episode Listen Later Mar 20, 2025 87:37


    In this episode of The Late Night Restaurant Podcast, the hosts welcome David Hopkins, a seasoned restaurant consultant and founder of The Fifteen Group, to discuss the challenges and opportunities in the restaurant industry. From menu costing and financial health checks to the impact of tariffs and consumer confidence, David shares invaluable insights on how restaurants can navigate an evolving marketplace.The discussion covers:The biggest mistakes restaurants make, including un-costed menus.The importance of guest experience and how it ties into profitability.The impact of tariffs and economic uncertainty on restaurant operations.How restaurant innovation and adaptation can drive success.A lighthearted debate on non-alcoholic beer sponsorships, restaurant culture, and the quirks of the industry.This episode is packed with practical advice, humor, and deep industry knowledge—perfect for restaurant operators, consultants, and foodservice professionals looking to stay ahead in 2025.Would you like any edits or a more focused description?

    Passion, Pasta, and Perseverance with Christine Cushing

    Play Episode Listen Later Mar 18, 2025 62:45


    Join us for a captivating late-night conversation with celebrated chef, TV personality, and culinary trailblazer Christine Cushing. From her memorable beginnings in the kitchen, influenced deeply by her father's unique cooking style, to her serendipitous discovery by a TV producer, Christine shares vibrant stories from behind the scenes of her groundbreaking cooking shows. Dive into heartfelt discussions about authenticity in cooking, the essence of Greek cuisine, and the critical role quality ingredients play in defining culinary excellence. Christine also candidly discusses overcoming challenges in the culinary world, offering empowering insights on resilience, authenticity, and staying true to your passion. This episode will inspire food lovers, aspiring chefs, and anyone passionate about following their dreams, seasoned generously with humor, warmth, and wisdom.

    Bill's Oakley's Back! Simpsons, Pizza & Phoenix

    Play Episode Listen Later Mar 16, 2025 46:11


    In this lively and insightful episode of The Late Night Restaurant Podcast, we welcome back our favorite returning guest, Bill Oakley—renowned foodie writer, former Simpsons showrunner, and all-around culinary adventurer. Broadcasting live from Phoenix, where he's taking a much-needed break from the gray skies of Portland, Bill shares his latest food discoveries, including an unforgettable visit to Pizzeria Bianco, home to one of the most talked-about pizzas in America.From deep dives into food nostalgia—think Salisbury steak and deviled eggs making a comeback—to a behind-the-scenes look at Bill's upcoming Steamed Hams project and his food-themed live dinners, this episode is packed with insider knowledge. We also get the scoop on his latest writing venture, Space 1972, the highly anticipated sequel to his Audible hit Space, set in an alternate-history America.And, of course, no episode is complete without a few unexpected twists, including Bill's thoughts on restaurant smells, the power of nostalgia in food, and an impromptu discussion about whether Canadians should start an “Invite an American to Dinner” movement.Whether you're a foodie, a Simpsons fan, or just love hearing about unique dining experiences, this episode is one for the books! Tune in and get ready for a hilarious, thought-provoking, and food-filled conversation.

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