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Family Firms get a bad rap -- but the professional CEO is often not the solution, but an added problem. The modern firm has evolved to solve this. Welcome to Episode 34 of Everything is Everything, a weekly podcast hosted by Amit Varma and Ajay Shah. In this episode, Ajay gives us a masterclass in the different ways in which is family firm can be structured, and the incentives those structures bring with them. He takes us through the four stages of its evolution, from a one-person business to the modern company with dispersed shareholders and a board of directors. This is particularly important an an Indian context, where family firms abound -- and so do misconceptions about them. This episode was first published on YouTube on February 16, 2024. For magnificent, detailed, juicy show notes, click here.
African Family Firms Founder, Tsitsi Mutendi on how Family Business is like "Raising the Baobab"#PoisedforExit had the honor of interviewing Tsitsi Mutendi, Founder of African Family Firms, Nhaka Legacy, and host of "Enterprising Families" podcast! Tsitsi grew up in family business; in her immediate family and among her extended family and friends. Many of those companies did not survive generational transfers, so Tsitsi dove into the world of family business to found her own companies, become an adviser herself and change the outcomes. First, she founded Nkaha Legacy, an advisory firm for owners and their families that uses its expertise in consulting and family business governance to help the generations navigate change, develop a flourishing legacy and keep the family itself intact. "Nhaka" is a word meaning 'heritage' that transcends financial wealth, and encompasses all that an owner leaves behind. Their wisdom, knowledge, reputation, and other intangibles that tend to live on longer than the money left to heirs. In other words, the entire legacy. Tsitsi's mission is to build, sustain and protect her clients' business continuity and legacy through engaging programs and other valuable family business resources and organizations; most of which she's had a hand in establishing herself!Family Business Governance is something that owners of family businesses in the West tend to struggle with if they don't have the proper advisors to walk them through setting it up. In Africa, Governance is part of the Culture already, making the Family Business part of Governance a much easier pill to swallow. There's much more to learn about this, so be sure to listen to the show!A popular tree in Africa called the "Baobab" is used to describe the written work that Tsitsi will soon publish! "Raising the Baobab" is the book's title and it refers to how family business advisory is like raising the baobab tree. The tree grows to be quite large and supports many functions and uses. As advisors, it's our job to help encourage, support and "raise the baobab" of the family business, that supports communities and families for so many when they are strategically and skillfully supported and grown. Using the 5C's of Capital as its foundation, "Raising the Baobab" will surely be a future Best Seller!Listen to this episode here! Connect with Tsitsi Mutendi here and Julie Keyes here.It's never too early to plan for your future exit - grab a copy of Julie's 'Free Ebook' here.Thank you to our show sponsors! Sunbelt Business Advisors and Trust PointNEW, low price! Check it out!Business Readiness Transition online course #Keyestrategies
The FFI Practitioner podcast is pleased to host GEN Faculty member and FFI Fellow Francesco Barbera, discussing heterogeneity among family firms. This discussion uses as its launching point the FFI GEN course 501, “Evidence-Based Advising: Using Research to Empower Family Enterprises.” Francesco Barbera, PhD, FFI Fellow, is an Associate Professor of Entrepreneurship and Strategy at … Continue reading Differences Among Family Firms: What the Research Shows →
In this episode, I talk to Bonita Grupp, Head of E-Commerce & HR at TRIGEMA and possible successor to the current CEO Wolfgang Grupp. As a member of the family business dynasty, Bonita has played a key role in the digital transformation of the traditional clothing retailer - and has been recognized as Top 40 under 40 for her achievements. In our episode, we talked about the following: what it takes for traditional family businesses and organizations to succeed in digital transformations?how to win over GenZ employees - also for classical functions such as productionwhy strong values will be the core differentiator for companies in future?Bonita Grupp on LinkedIn: linkedin.com/in/bonita-grupp-396a4923Jobs @TRIGEMA: https://www.trigema.de/karriere/jobs/
Pilar Marques shares on Trans-Generational Transitions and How to prepare siblings for succession About: Pilar Marques is an associate professor in the department of business administration at the University of Girona. She is currently the director of the Chair of Family Business at the same university and was the promoter of the Masters in Entrepreneurship and Business Development. She formerly was deputy vice-rector for International Policy at the same university and research coordinator at the Chair of Family Business. She has participated as an external expert in European projects regarding innovation in SMEs, and has been a researcher or director in several projects within Spanish research schemes. She holds a PhD in management from the University of Girona and a Licenciatura in Economics and Business from the Universitat Autonoma of Barcelona. Her teaching activities focus on strategic management and family business. Her international experience is based on her current academic responsibilities and research activities, her post-doctoral stays abroad and her former professional experience in a global manufacturing company. Her main area of research is family business, especially regarding transgenerational challenges and innovation, with publications on such topics in international journals, such as the Family Business Review, the Journal of Family Business Strategy, the Journal of Family Business Management, European Journal of International Management and Management Decision. Marques, P., Bikfalvi, A., & Busquet, F. (2022). A Family Imprinting Approach to Nurturing Willing Successors: Evidence From Centennial Family Firms. Family Business Review, 35(3), 246–274. https://doi.org/10.1177/08944865221098316 Arbussà i Reixach, A., Bikfalvi, A., & Marquès i Gou, P. (2017). Strategic agility-driven business model renewal: the case of an SME. Management Decision, 2017, vol. 55, núm. 2, p. 271-293. https://www.emerald.com/insight/content/doi/10.1108/MD-05-2016-0355/full/html?fullSc=1 Marques, P., Presas, P., & Simon, A. (2014). The Heterogeneity of Family Firms in CSR Engagement: The Role of Values. Family Business Review, 27(3), 206–227. https://doi.org/10.1177/0894486514539004 Marques, P., Bikfalvi, A., Simon, A., Llach, J., & Lerch, C. (2015). Servitisation and technological complexity in family and non–family firms: European evidence. European Journal of International Management, 9(2), 221-239. https://www.inderscienceonline.com/doi/abs/10.1504/EJIM.2015.067855 Simon, A., Marquès, P., Bikfalvi, A., & Muñoz, M. D. (2012). Exploring value differences across family firms: The influence of choosing and managing complexity. Journal of Family Business Strategy, 3(3), 132-146. https://www.sciencedirect.com/science/article/abs/pii/S1877858512000411 Llach, J., Marquès, P., Bikfalvi, A., Simon, A., & Kraus, S. (2012). The innovativeness of family firms through the economic cycle. Journal of Family Business Management, 2(2), 96-109. https://www.emerald.com/insight/content/doi/10.1108/20436231211261853/full/html
Role of Diaspora in Family Firms Speaker: Kumbirai Chipadza
FFI Practitioner is pleased to host a discussion with Anneleen Michiels, Isabel Botero, and Roland Kidwell, discussing their article, “Toward a Family Science Perspective on Executive Compensation in Family Firms: A Review and Research Agenda,” published in the March 2022 issue of Family Business Review.
Anneleen Michiels shares on Compensation Policies in Family Firms About: Anneleen Michiels, Ph.D. is Associate Professor of Finance and Family Business at the Research Center for Entrepreneurship and Family firms at Hasselt University, Belgium. She is a former chair of the Strategic Interest Group on Family Business Research at the European Academy of Management and a past FOBI scholar. Her research focuses on the influence of money on the family business and the business family and is published in academic as well as practitioner-oriented journals. She can be reached at anneleen.michiels@uhasselt.be.
Dr Stephen Rosenbaum shares on Mitigating risk in growth-oriented African family firms About: Dr Stephen Rosenbaum is Professor of Economics at Hult International Business School (London, Dubai) and an International Faculty member at GIPS in Johannesburg, where he teaches global business strategy courses to MBA students. His award-winning research has appeared in many top journals and been featured in such prominent newspapers as The Economist. He has worked extensively in all regions of Africa. Stephen is founder and CEO of Distant Shores Consulting Group (www.distantshorescg.com), which specializes in assisting firms, often family businesses in Africa, with their international growth strategies.
Tsitsi is Founder and Lead Consultant at Nhaka Legacy Planning. She is also Co-Founder at African Family Firms (A nonprofit Africa Family Business Association) Tsitsi Mutendi is a well-versed, award-winning businesswoman with over 12 years of experience building her own successful publishing and education businesses, during this time Tsitsi developed a passion to assist family businesses to build multi-generational businesses which translate into multigenerational legacies. Tsitsi is recognised globally for her business acumen and world-class delivery. Through various board appointments in numerous industries, Tsitsi has had exposure to many global business development strategies, especially in Africa. Tsitsi has vast international business and family business experience. Today, Tsitsi is the founder and owner of Nhaka Legacy Planning which she formed in 2018. Her main focus is on working with Individuals, Family Businesses, and Families of wealth in Family Governance and Family governance tools as well as working with Family Offices to create relevance between Family and Office. Her other areas of expertise include; family communication coaching, family & business strategic planning, corporate governance, succession planning, business continuity strategies, conflict resolution & mediation, coaching, and mentoring. Tsitsi is a certified Family Business Advisor and Family Wealth Advisor through the global Family Business Education Network, Family Firms Institute. Her passion for family business has awarded her the opportunity to be an international speaker and author on the subject, particularly on family governance and business continuity. Tsitsi has a weekly podcast called Enterprising Families that focuses on discussing issues that affect Families Enterprises and family businesses to manage better their journeys as families in business and issues that are of interest to them. Tsitsi also owns and runs a successful group of Montessori Primary Schools. Most importantly Tsitsi is wife and Mom to 3 cherished children (Jasmine Mufaro, Daniel Djimon and Nyasha Maia) who have given her more motivation to leave an impactful legacy.
Nike Anani is an entrepreneur and a Consultant. She was rated as a top-100 Family Business Consultant globally. She helps her clients bridge the gap between the senior and younger generations. As a result, they communicate, collaborate, and collectively gain clarity, to increase profit and productivity in their family businesses.With over a decade of family business expertise in Africa, Nike helps owners lead their family organizations to long-term impact and legacy.She is the host of "The Connected Generation" podcast - a top-10 Family Business podcast globally. To listen visit https://wavve.link/connectedgenerationTo learn more about Nike Anani, you can check on the links below.Website - https://nikeanani.com/Email - na@nikeanani.comLinkedIn - https://www.linkedin.com/in/nikeanani/Twitter - https://twitter.com/nikeananiInstagram - https://www.instagram.com/nikeanani/Facebook - https://www.facebook.com/nikeanani/YouTube - https://www.youtube.com/channel/UC1sKSoLVye4VtRA-Sj9WD9g?view_as=subscriberIf you enjoyed today's episode, please subscribe, review and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com.
In this podcast, Professor Mat Hughes is joined by Tanja Leppäaho and Paavo Ritala to learn from their interesting and insightful study into ‘Finnboat', a traditional family business in Finland, and one that has endured, survived, and prospered through three major crises: the economic recession of the 1990s, the 2008–2009 financial crisis, and the 2020-21 coronavirus pandemic. What is even more interesting is how Finnboat seemed to undertake only modest, if any, innovation during stable times but had an uncanny ability to innovate in crises. This is fascinating and especially meaningful in this highly uncertain world that we live in. Their study is available at: https://doi.org/10.1016/j.jfbs.2021.100440
Dr Nadine Kammelander shares on Innovation in Family Firms and the role of the Next Gens to drive this phase About: Professor Dr. Nadine Kammerlander has been a professor at WHU - Otto Beisheim School of Management since 2015. Prior to that she was an assistant professor at the University of St. Gallen. Nadine Kammerlander holds a degree in physics (TU Munich) and a doctorate in business administration (Otto-Friedrich University Bamberg). For several years she worked for McKinsey & Company and advised international companies in the automotive and semiconductor industries on product development projects, mainly in the USA and Mexico. In teaching and research, she focuses on innovation, employees and governance in family businesses and family offices. Her scientific contributions have been published in international journals (i.e. AMJ, AMR, JMS, JBV, ETP, JPIM, FBR, SBE) and have been awarded renowned research prizes. She is co- editor of the international journal "Family Business Review", member of several editorial review boards (i.e. JOM, ETP, SEJ and JPIM), and collaborates with family businesses and international researchers in a wide variety of projects. Additionally, she is part of the DFG network "Venturing Together". Nadine Kammerlander is a member of the board of the Vereinigung der Aufsichtsräte in Deutschland e.V. (VARD) and member of the Innovation Advisory Committee of DESY. Furthermore, she is a member of the expert advisory board of the "Wirtschaftswoche Best of Mittelstand Consulting" competition and of the jury of the "Wirtschaftswoche Supermaster" competition. She is also a member of the commission for the revision of the Code of Conduct for Family Enterprises and of the research group for the revision of the sustainability strategy of Rheinland-Pfalz.
Panel discussion on successors in family firms Moderator: Dr. Rania Azmi Ph.D. Panel members: Afi Akolly Ghita Sabil Doris Mbadiwe Thandeka Nomanjinji-Nzama
Nike is the founder and CEO of Nike Anani Practice, Ltd., in Lagos, Nigeria, where she helps second-generation family business members collaborate with the founding generation in an effort to build sustainable family enterprises in the region. No more than 2% of African family businesses successfully transition power to the second generation, and Nike has made it her mission to facilitate this generational merge. With over a decade of experience working with select business families in Africa, Nike Anani (https://nikeanani.com/) helps owners lead their family organizations to long-term impact and legacy. Her clients choose to engage her, not only because of her extensive professional training, but also because of her practical experience as both a business founder and a NextGen (https://nikeanani.com/nextgen-the-turning-wheel/). This allows her to uniquely empathise with both generations and act as a connector to the Founding generation. Standout Quotes: * "And that's an observation I have of founders and entrepreneurs, they're just amazing people that have an eye for opportunity" - [Nike] * "As most founders do, it was about giving me the best opportunity to set me up for success and often in their minds, success is going as far away from the business to get the best experience...so they can come back" - [Nike] * "In Nigeria, 90% of indigenous businesses are family businesses, but only 2% survive beyond the founder" - [Nike] * "Family businesses are so key to the community, if they keep failing after a generation, then what's that doing to the economy?" - [Nike] * "I think that starting from a relatively small base, the best way to build anything is with community, and actually building what that community wants rather than just dictating something that you found off the shelf from another culture" - [Mike] * "If you've seen one family business, you've seen one family business" - [Nike] * "A friend of mine says whenever you wake up is your morning, some people don't wake up until they're 85, they don't know what they want" - [Nike] * "I need to be in the best version of myself so I can serve people to the best of my ability" - [Nike] * "There's always something new to learn, we've never arrived, we're just on this ongoing journey of endless learning, in my view" - [Nike] * "There's no position that's guaranteed in life, whether it be a position of material success or honor, today you might be celebrated but it doesn't mean tomorrow you will be" - [Nike] * "It is important to ensure that people's external projections don't become your internal story, because your story is the most powerful thing that you can give yourself" - [Nike] Key Takeaways: * Nike is a 2nd generation family business owner, and she narrates how her father started the family business initially as a side-hustle. * Describing events around her entry into the business, she shares the plan was to only stay for a few months in Nigeria, gain exposure to business in general, and move back to the UK eventually. However, she was drawn to the spirit of entrepreneurship there and felt more liberated as a young black female. * Nike explains that while her father had expressed general support for her in any field she was planning to go into, she had never expected she would work in the family business. * A glaring disparity in the decision-making process between her former place of work and the family business was the time taken which could be much shorter or longer in different scenarios, leaving her befuddled about family business as a whole. This encouraged her to get professional education at the Family Firm Institute in Boston. * Employing her knowledge in her family business, Nike started the process of "Governance" which involved her siblings more, intending to avert the typical dissolution that plagued most Nigerian family businesses after the founding generation. * Another strategy adopted involved starting the conversation by creating a community called "African Family Firms" for African families facing similar challenges to meet and navigate through these issues. * Nike highlights various peculiarities of African families, noting how these have to be put into consideration when trying to find solutions to the survival of family businesses in Africa. * You won't know what you want until you come together as a family, have open conversations, and plan for different scenarios. Get clear as a family on who you are, what your values are, the goals of the family, and the purpose of the family business. * Emphasizing the importance of continuous learning, Nike embraces the process as a part of being the best version of herself. * A significant failure that set her up for success took place in school, where the result she got at some point would not be good enough for the jobs she wanted, and this motivated her to push herself harder than ever before to achieve her desired goal. * Nike's parents impressed upon her certain values described as 4Hs and 2Ps. The 4Hs are Honesty, Hard work, Humility, and Harmony while the 2Ps are People and Places. All of these were included in the family constitutional value system when the formal family enterprise was set up. * It is important to understand that while people can project their weaknesses onto you and vilify you, their external projections should not become your internal story because your story is the most powerful thing you can give yourself, and you have to hold on to that story. Episode Timeline: * [00:50] Meet Today's guest, 'Nike Anani'. * [01:56] Nike's personal and professional background. * [08:30] How did the family make the jump from medical consumables to construction and building hospitals? * [16:55] How were you inspired to learn more about the Business of Family? * [23:00] Since the wake-up call that you received, what did you do about it for your own family or your friends' families? * [29:50] Do people document entitlements for kin or rather more of a bloodline lineage? * [32:53] Challenges surrounding Real Estate planning in Africa. * [39:18] An overview of Nike's different roles in family business generally. * [50:15] Has there been a specific failure that you've learned a great deal from? * [56:00] Apart from education, what else came through as fundamentally important from your parents? * [59:40] Nike's letter to her kids. For more episodes go to BusinessOfFamily.net (https://www.businessoffamily.net/) Sign up for The Business of Family Newsletter (https://www.businessoffamily.net/newsletter) Follow Mike on Twitter @MikeBoyd (https://twitter.com/MikeBoyd) If you feel it's appropriate, I'd so appreciate you taking 30 seconds to Leave a Review on iTunes (http://getpodcast.reviews/id/1525326745), I receive a notification of each review. Thank you! Special Guest: Nike Anani.
This episode features Tsitsi Mutendi who has been successful as a Fashion Creative director - Mucha; Media Professional (Created Zimbabwe's first Glossy Women Empowerment Magazine - Jewel Magazine Zimbabwe), and Magazine Publisher/Editor-In-Chief. She has been dubbed the Queen of Start ups. She has always enjoyed starting new entities and watching them grow and succeed. From her experiences she became the Co-Founder of African Family Firms, the biggest African Family Business Association on the globe; Owner and Administrative Director of Montessori Primary School; Business Services Consultant at Nhaka Legacy Planning, an estate planning firm helping family businesses create lasting legacies. The most exciting thing about Tsitsi is that she does not intend to stop improving the world any time soon. Her passion for business and her passion for people continuously inspire her to keep creating. She is a leader that will never stop leading. Linkedin: tsitsi-mutendi Instagram: @tsitsi_mutendi Twitter: @TsitsiMutendi Website: www.tsitsimutendi.com
Research and support for family firms is relatively new in Africa, a key motivation behind Tsitsi’s work. She knew about the work of family firms from an early age – both those that thrived and those that failed. An entrepreneur at heart, Tsitsi has become passionate about helping African family enterprises network, learn, and receive the recognition they deserve. She recently earned Certificates in Family Wealth Advising and Family Business Advising from the Family Firm Institute. You can learn more about her consultancy work here: https://www.nhakalegacy.com/and the organization she co-founded here: https://www.africanfamilyfirms.org/. Her podcast is Enterprising Families.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.
Black Enterprise - this episode features two phenomenal minds in business enterprise: Nike Anani Nigerian, UK-raised next-generation business coach, mentor, and co-founder of Africa Family Firms. The guests share authentically about the current situation for African businesses, they delve deeper in addresses social issues such as black lives matter, gender-based violence, the role of men from Brian's perspective in South African beyond, and in Nike's instance the legacy she is leaving with her young sons from Nigeria to the world. This episode was particularly personal to me as I share my father's legacy and how a social enterprise, Urithi, is the best way I also know how to pass on skills, talents, and knowledge to the now-generation of young doers. - Episode Links Nike Anani | website: www.nikeanani.com Africa Family Firms: www.africanfamilyfirms.org Urithi: www.urithimedia.com - To rate this podcast, do give us a 5-star rating at: www.ratethispodcast.com/unpackingafrica www.4irAfrica.co | @4irAfrica_ --- Send in a voice message: https://anchor.fm/4irafrica/message
Stephanie Rising has 20+ years of practical management and marketing experience combining behavioral analysis, business diagnostics, and employee alignment processes into strategic and tactical business solutions. Her company, The Rising Effect, elevates family-owned businesses and partnerships to create profitable growth, personal harmony, and a lasting legacy.
Family members start a major portion of new businesses launched in the U.S. every year. However, according to The Family Firm Institute, only about 30% of family and businesses survive into the second generation, 12% are still viable into the third generation, and only about 3% of all family businesses operate into the fourth generation or beyond. Having little separating the dining table from the board room table can be the recipe for not only a family feud but also for business strife. The high failure rates of family businesses may seem unavoidable, but they actually not. Our guest in this episode will help us recognize and learn to avoid the potential threats of failing family businesses. Stephanie Rising has 20+ years of practical management and marketing experience combining behavioral analysis, business diagnostics, and employee alignment processes into strategic and tactical business solutions. Her company, The Rising Effect, elevates family-owned businesses and partnerships to create profitable growth, personal harmony, and a lasting legacy.
The question seems simple: How Can Family Firms Ensure Long-Term Value Creation?But as a new report – based on interviews 123 Asia-based family firms and 14 private equity professionals – shows, the answer may be more complicated.The report is titled “The Institutionalization of Family Firms,” and it covers a significant driver of the global economy. As the study notes: “As family firms account for 70% of GDP in the global economy and 60% of global employment, the importance of long-term value creation extends beyond individual families – it is among the main drivers of economic growth and business innovation, as well as livelihoods.”To understand the study – and the lessons it reveals – I spoke with the lead author, Claudia Zeisberger. Zeisberger is the Senior Affiliate Professor of Decision Sciences and Entrepreneurship & Family Enterprise at INSEAD, as well as Founder and Academic Director of the school’s private equity center. She is also co-author of the two recently published books: Mastering Private Equity & the accompanying case studies Private Equity in Action.Among the topics we discussed: the so-called “Proficiency Gap” around Corporate Governance & Leadership; Access to Capital; Organizational Design; and Growth Capabilities. We also discussed the role private equity can play in helping institutionalize a family firm and unlock value.
Tune in to hear Dr. Maria Marshall, a professor of Agricultural Economics at Purdue University and the director of the Purdue Initiative for Family Firms (PIFF), discuss how PIFF can help family businesses develop skills in financial, business, leadership planning and the maintenance of family bonds. As she talks with Ken and Jessica, Dr. Marshall describes the interactive tools available through PIFF and how these tools can help family businesses achieve success.
Interview with one of the authors of "Successor Team Dynamics in Family Firms," which can be found in the September 2016 issue of Family Business Review.
Assistant Editor Karen Vinton speaks with author Jane Glover about her paper, published in the June 2015 issue of FBR, which explores how family farm businesses continue to operate, even when economic returns are minimal.
Assistant Editor Karen Vinton interviews author Giovanna Campopiano about her article on how family involvement affects engagement in firm philanthropy in small- and medium-sized family firms.
The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies. Family businesses are the backbone of economies all around the world - indeed, the majority of firms are family-controlled, from the millions of modest firms, to commercial giants such as Ford and Wal-Mart. And yet less than a third survive to the second generation. Evan Davis and guests explore the possibilities and pitfalls of the family ownership model. In the studio are Ian Maclean of luxury knitwear company John Smedley; Julie White of drilling and demolition firm D-Drill; Tim Wates of construction and development group Wates. Producer: Ben Crighton Editor: Innes Bowen.
In a new podcast Nigel Nicholson, Professor of Organisational Behaviour at London Business School, explains why other organisations need to pay attention to the unique culture of family firms.
When your family business involves an extended network of 52 family shareholders as it does for Bukit Kiara Properties a Malaysian real estate development firm simply pulling everyone together for family dinner can be hard work. But N.K. Tong who co-founded Bukit Kiara with his father says there's just one person to call: ”My auntie.” Tong's aunt plays a role some scholars describe as ”chief emotional officer ” an informal position usually filled by a family member or close advisor. But the topic is not as warm and fuzzy as it sounds: Not only can the job be stressful it can fall by the wayside as businesses are passed on to succeeding generations. See acast.com/privacy for privacy and opt-out information.