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Julie from Anderson Heating & Cooling in North Carolina shares her experience from nearly two decades as a maintenance technician and why she loves running Maintenance Agreement calls. She strongly believes in building trust and taking care of people and their homes.Key Takeaways:Why maintenance calls are her favorite calls.Why her customers trust her so much.How she sells so many systems on maintenance visits.Learn more about SBE at sbeodyssey.comConnect with us on social media: Instagram |Facebook
Most of us in radio engineering have worked with broadcast cart machines. While it’s been a good 25 or 30 years since we’ve had them in our studios, we’ll never forget the pleasure - and occasional pain - of using them and maintaining them. But how did cart machines come to be? Were they always like the ones we grew up with in the 70s and 80s? Or did the development come with fits and starts? Andy Rector worked with broadcast carts nearly from the very beginning of their existence. He’s been interviewed many times and provided historical presentations to SBE groups, AES sections, and others. We’re delighted to have Andy Rector join us on this TWiRT episode to look at the early days of broadcast cart machines and the early technologies employed. Show Notes:These Were the Carts of Our Lives - Radio World article Guest:Andy Rector - Broadcast Equipment HistorianHosts:Chris Tarr - Group Director of Engineering at Magnum MediaKirk Harnack, The Telos Alliance, Delta Radio, Star94.3, South Seas, & Akamai BroadcastingFollow TWiRT on Twitter and on Facebook - and see all the videos on YouTube.TWiRT is brought to you by:Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Aiir, providing PlayoutONE radio automation, and other advanced solutions for audience engagement.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Most of us in radio engineering have worked with broadcast cart machines. While it's been a good 25 or 30 years since we've had them in our studios, we'll never forget the pleasure - and occasional pain - of using them and maintaining them. But how did cart machines come to be? Were they always like the ones we grew up with in the 70s and 80s? Or did the development come with fits and starts? Andy Rector worked with broadcast carts nearly from the very beginning of their existence. He's been interviewed many times and provided historical presentations to SBE groups, AES sections, and others. We're delighted to have Andy Rector join us on this TWiRT episode to look at the early days of broadcast cart machines and the early technologies employed.
DJ from Geerts Plumbing & Heating in Iowa joins this episode to share about how he's off to a great start after the first quarter of the year. He's learned to ask some great questions and then let the customer think about it and answer. Listen in to hear some of his questions he asks!Key takeaways:It's not about what you say, it's about what the customer says, so let them talk.What he's learned about customers and what they want.The mindset behind setting a big goal and having a plan to hit it. Learn more about SBE at sbeodyssey.comConnect with us on social media: Instagram |Facebook
The road is calling, and the Hot Rod Tour of Texas is answering with an epic 488-mile journey across some of the Lone Star State's most scenic regions. Bobby Sparkman and Jeremy Taylor join us to unveil their meticulously crafted route for the tour's fourth year, which has already attracted over 300 classic car enthusiasts for the sold-out event.Starting in Victoria (the self-proclaimed "best kept secret in Texas"), participants will enjoy a unique garage crawl through five local automotive businesses before kicking off the evening with live music from The Crowbars in the downtown square. From there, the adventure truly begins with a police-escorted departure from historic Riverside Stadium, winding through coastal towns like Port Lavaca and Palacios where shrimping fleets and waterfront vistas create perfect photo opportunities.The journey continues with exclusive stops at Haak Winery, the Lone Star Flight Museum (complete with flight simulators!), Spindletap Brewery, and the impressive Guitars and Classic Cars venue in Montgomery. Each location offers catered meals, entertainment, and the camaraderie that makes this tour so special. The organizers have thought of everything – from police escorts through small towns to perfectly timed rest stops and even bringing The Crowbars band along to perform at multiple venues.We also dive into the 2025 Hyundai Tucson Hybrid, a compelling crossover offering distinctive styling with its angular wheel arches and modern interior. With 268 combined horsepower, 35 MPG efficiency, and up to 30 miles of electric-only range, it represents a strong value at $43,000 as tested – though potential tariffs on Korean-built vehicles may impact future pricing.Whether you're planning your next automotive adventure or considering a hybrid for your daily commute, this episode delivers insider knowledge from passionate experts who understand what makes cars and driving experiences truly special. Tune in, turn up, and let'sBe sure to subscribe for more In Wheel Time Car Talk!The Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!ProAm Auto AccessoriesProAm Auto Accessories: "THE" place to go to find exclusive and hard to find parts and accessories!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time car talk any time? In Wheel Time is now available on Audacy! Just go to Audacy.com/InWheelTime where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Podcast and check out our live multiplatform broadcast every Saturday, 10a - 12noonCT simulcasting on Audacy, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Podcast can be heard on you mobile device from providers such as:Apple Podcasts, Amazon Music Podcast, Spotify, SiriusXM Podcast, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox, YouTube Podcast and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk
This Week in Oklahoma Politics KOSU's Michael Cross talks with Republican Political Consultant Neva Hill and Civic Leader Andy Moore about the State Board of Education meeting canceled over concerns of violating the Open Meetings Act, Democrats at the State Capitol filing resolutions to reject social studies standards from the SBE and Superintendent Ryan Walters suing a national watchdog group over religion in public schools.The trio also talks about Governor Stitt and Attorney General Gentner Drummond trading jabs over religion in public schools and Stitt coming under fire for critical remarks against the former state forestry chief over recent wildfires.
Ya gotta love Dustin Tatro’s journey into and through radio broadcasting. Voicing PSAs at 4 years old got Dustin an early start. Then working as a DJ, along with musical interests, honed his technical and operational skills. Now as a General Manager and Ops Manager, Dustin has demonstrably learned the engineering side of radio broadcasting. Indeed, his SBE certification, CBRE, attests to that. Dustin joins Chris Tarr and Kirk Harnack to discuss AoIP, audio processing, work working nicely, even with competing radio stations. Indeed, he joins us from the KORQ-FM transmitter site. Also on today’s show, we talk with David Bialik. He and Fred Willard are coordinating the SBE Ennes Workshop in Las Vegas. Their track is “Media over IP”. David gives us information and plenty of reasons to sign up and be there! Show Notes:Register for the SBE Ennes Workshop @ the 2025 NAB Show Guests:Dustin Tatro, CBRE - Radio Station Manager, Chief Engineer, Sports OrganistDavid Bialik - Director of Engineering for MediaCo NYHosts:Chris Tarr - Group Director of Engineering at Magnum.MediaKirk Harnack, The Telos Alliance, Delta Radio, Star94.3, South Seas, & Akamai BroadcastingFollow TWiRT on Twitter and on Facebook - and see all the videos on YouTube.TWiRT is brought to you by:Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Aiir, providing PlayoutONE radio automation, and other advanced solutions for audience engagement.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Ya gotta love Dustin Tatro's journey into and through radio broadcasting. Voicing PSAs at 4 years old got Dustin an early start. Then working as a DJ, along with musical interests, honed his technical and operational skills. Now as a General Manager and Ops Manager, Dustin has demonstrably learned the engineering side of radio broadcasting. Indeed, his SBE certification, CBRE, attests to that. Dustin joins Chris Tarr and Kirk Harnack to discuss AoIP, audio processing, work working nicely, even with competing radio stations. Indeed, he joins us from the KORQ-FM transmitter site.
Chad from HVAC Comfort in Michigan shares how fully committing to following a process as an HVAC technician has led to big improvements in his calls. Key Takeaways:Changing his mindset about the opportunities that exist and what homeowners are expecting.Understanding the homeowner's goals and concerns.Getting motivated by seeing what was possible.Ongoing conversations throughout the call help to notoverwhelm homeowners Learn more about SBE at sbeodyssey.comConnect with us on social media: Instagram |Facebook
SD-WAN - Software-Defined Wide-Area Network - is a technology implementation designed to bring better reliability and performance to IP connections over distance. Whether across town, to remote offices, or to remote transmitter sites, SD-WAN technologies are gaining interest among broadcast engineers and IT staff. It turns out there are a lot of features - optional but useful features - that can be deployed alongside basic WAN management and monitoring. Dan Merwin and Reggie Jeffery work in broadcast and other industries to offer appropriate technologies and capabilities, improving our critical IP connections. Show Notes:What is SD-WAN? - a primer from CiscoSD-WAN article from WikipediaIn our SBE meeting earlier today, Reggie mentioned CATO Networks as a source of tech and information. Here’s their primer on SD-WANs. Guests:Dan Merwin – Broadcast Engineer & Telecom/IT Agent at Broadcast TelecomReggie Jeffery – Solutions Engineer at ScanSourceHost:Kirk Harnack, The Telos Alliance, Delta Radio, Star94.3, South Seas Broadcasting, & Akamai BroadcastingFollow TWiRT on Twitter and on Facebook - and see all the videos on YouTube.TWiRT is brought to you by:Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Aiir, providing PlayoutONE radio automation, and other advanced solutions for audience engagement.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Austin from Universal Heating & Cooling in Tennessee joins to share how he enjoys helping his HVAC customers but makes sure to ask questions first before jumping into any type of education mode.Key takeaways:Make sure your customers are up to date on industry trends and changes.Stay consistent by having a way to reset yourself in between calls.Be self-aware about the process you want to follow to make corrections.Learn more about SBE at sbeodyssey.comConnect with us on social media: Instagram |Facebook
Josiah from Daniell Heating & Air in Arkansas shares the huge lightbulb moment that changed everything for him when it comes to HVAC indoor air quality products and his customers. Key Takeaways: Learn how Josiah has an incredibly high close rate on IAQ products. What it was that changed his thinking and his conversations with customers. How to run thorough maintenance visits that uncover pain points and needs from the customer. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Franco from Cowboys Air Conditioning & Heating in San Antonio, Texas, is the #1 ranked technician in the SBE 2024 HVAC technician rankings. He shares how getting employed as a technician has changed his life and the tips he has found that led him to his success. Key Takeaways: How important training is to him and what he has accomplished. Improvement through actually practicing the training. It's all about remembering to ask the important questions. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
It's the most wonderful time of the year! Hannah and Laura wrap up 2024 by sharing some of their favorite books, TV shows, and movies! Thank you to OWWR listeners, friends, and guests for supporting the podcast! See you in 2025 as we "Break the Earth" together!Media Mentions:SNL---PeacockKevin Can F*ck Himself---NetflixAgatha All Along---Disney+The Last of Us---MaxBlue Eye Samurai---NetflixFallout---Prime VideoSFF Addicts podcastA Letter to the Luminous Deep by Sylvie CathrallSea of Souls by N.C. ScrimgeourLesser Known Monsters of the 21st Century by Kim FuA Closed and Common Orbit by Becky ChambersThe Long Way to a Small, Angry Planet by Becky ChambersThe Wild Robot movieKotaro Lives Alone---NetflixFox 8 by George SaundersRemarkably Bright Creatures by Shelby Van PeltViviana Valentine and the Ticking Clock by Emily EdwardsSweetpea by C.J. SkuseFargo---MaxDune: Part Two---MaxStar Wars---Disney+Challengers---Prime VideoThe Sword of Kaigen by M.L. WangStation Eleven by Emily St. John MandelA Side Character's Love Story by Akane TamuraJoyful Recollections of Trauma by Paul ScheerThe Boys---Prime VideoNorth Woods by Daniel MasonA Sorrow Named Joy by Sarah ChornThe Necessity of Rain by Sarah ChornThe Battle Drum by Saara El-ArifiDelicious in Dungeon---NetflixAbbott Elementary---HuluQuaint Creatures by Andrew D. MeredithBlackburn Station by Karen LuciaDragonmeat by Angela BoordSeeds of Inheritance by Aimee KuzenskiHunger: A Memoir of (My) Body by Roxane GayEducated by Tara WestoverBraiding Sweetgrass by Robin Wall KimmererThe Lies of the Ajungo by Moses Ose UtomiThe Truth of the Aleke by Moses Ose UtomiHills of Heather and Bone by K.E. AndrewsJaiti's Wager by Jonathan NevairNo Song, But Silence by Jonathan NevairCosmic Widow by Jonathan NevairM is for Monster by Talia DuttonLegendborn by Tracy DeonnBloodmarked by Tracy DeonnThey Both Die At The End by Adam SilveraThe Firekeeper's Daughter by Angelline BoulleyThe Wishing Stone by Adam HolcombeVinland Saga by Makoto YukimuraFunny Story by Emily HenryLate Bloomer by Mazey EddingsShang-Chi and the Legend of the Ten Rings---Disney+Loki---Disney+Ms. Marvel---Disney+Echo---Disney+The Marvels---Disney+Dimension 20Tales of the Empire---Disney+The Acolyte---Disney+The Bad Batch---Disney+The Lord of the Rings: The Rings of Power---Prime VideoHollow Knight videogameStardew Valley videogameHot Ones---YouTubeFoster the Meeple---YouTubeWingspan board gameBatala's ASMR---YouTubeJojo's ASMR---YouTubeFast ASMR---YouTubeGibi ASMR---YouTubeLizi ASMR---YouTubeLand of Milk and Honey by C Pam ZhangHe Who Drowned the World by Shelley Parker-ChanThe Empress of Salt and Fortune by Nghi VoBefore the Shattered Gates of Heaven, Vol. 1 by Bryan S. GlosemeyerThe Fires of Treason by Michele QuirkeThe First Binding by R.R. VirdiThe Doors of Midnight by R.R. VirdiPaladin Unbound by Jeff SpeightThe Forsaken Planet by Bryan WilsonThe Gilded Ones series by Namina FornaMushroom Blues by Adrian M. GibsonDani Finn'sBe sure to follow OWWR Pod!www.owwrpod.com Twitter (updates only): @OwwrPodBlueSky: @OwwrPodTikTok: @OwwrPodInstagram: @owwrpodThreads: @OwwrPodHive: @owwrpodSend us an email at: owwrpod@gmail.comCheck out OWWR Patreon: patreon.com/owwrpodOr join OWWR Discord! We'd love to chat with you!You can follow Hannah at:Instagram: @brews.and.booksThreads: @brews.and.booksTikTok: @brews.and.booksYou can follow Laura at:Instagram: @goodbooksgreatgoatsBlueSky: @myyypod
Gavin from Wally Falke's Heating & Air Conditioning in California joins to share how, over 4 years, he went from being completely brand new to HVAC to becoming a million-dollar revenue producer. He shares how he: Had good progress every single year. How he broke through to become a successful technician. Why his first year was very important in deciding what kind of technician he wanted to be. How he overcame his fear of being seen as a salesperson. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Ty from Patrick Riley in Arizona joins to share how he helps HVAC Technicians and plumbers find success through showing their customers how much they care. Key takeaways Time you spend with customers shows how much you care. How to do a million in revenue as a technician/plumber. His most successful technicians/plumbers run the fewest calls. Take pride in your work, and don't be afraid to show things to your customers. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
John from George Brazil in Arizona shares how it is not about educating your customers. You should actually be letting your customers educate you. Key Takeaways Get to know every customer and how they want to be helped best. Listen and actually think about what your customers are saying or trying to say. Be patient and let your customers feel seen. Trust happens when your customers feel it is OK to open up with you about their concerns. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
SBE is going to the movies! This week, the Etcetera gang chat with producers Kevin Downes and Andy Erwin about their new film, The Best Christmas Pageant Ever. The post Kevin Downes & Andy Erwin | The Best Christmas Pageant Ever | Steve Brown, Etc. appeared first on Key Life.
Bryan from George Brazil in Arizona joins to share how, if you don't 100% trust and buy into your process and fully believe in it, it won't ever get you the results you are wanting. Key Takeaways: He is going to do more revenue this year than double the number of calls the year prior. The machine is the least important part of your call. - Don't be the 15-minute HVAC Demand Call Technician. What customers actually want in a demand or maintenance visit. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Thomas from McCoy's Heating & Air in Tennessee shares how he coaches HVAC technicians to become more aware of what they do that is both working and not working. He also shares tips for using riding-alongs as a great way to coach. Key Takeaways: Actions create the motivation, not the other way around. What he learned as an HVAC technician and how that helps him now coach and train other technicians. How to avoid the common mistakes that get made on technician ride-along. The ability to be able to self-coach and self-correct as a technician in between calls. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Austin from Harris Air Services in Texas shares how having meaningful goals is very important for an HVAC technician to stay consistent and on their process. Key takeaways: To build trust with a customer, you need to enjoy what you do. You can't have accountability without having a process. Coaching works best when there are meaningful goals. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Thank you for listening to the ‘You'll Never Talk Alone' Podcast hosted by Charlie & Stephen If you are listening on any podcast site be sure to give us 5 stars and leave a review! It helps the podcast grow massively and reach more and more Reds! #Liverpool #Podcast #JohnAchterbergIn today's episode, Ste and Charlie are joined by former Liverpool head goalkeeping coach John Achterberg! The current Al-Ettifaq coach talks all about his time at Anfield under Jurgen Klopp, current Reds goalkeeper Alisson and Caiomhin Kelleher, new signing Mamadashvilli, as well as some signings that the Reds nearly made and much more!Thank you to John for joining us today!
This episode explores new developments in the hospitality industry, and today, we're welcoming Katie Cline as a special guest host while Sarah Dandashy travels all over Asia! Kicking off with an intriguing look at Tony Robbins' partners with SBE to launch a luxury hotel brand called "The Estate," as The New York Times reported. We then dive into Michelin's latest expansion, where they've extended their prestigious hotel ratings to include new luxury establishments in the U.S., Canada, and Mexico, as covered by Skift. Throughout the episode, we discuss the implications of these changes and how they're shaping the future of travel and luxury accommodations. — Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts! This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form! Learn more about your ad choices. Visit megaphone.fm/adchoices
The Alternative Broadcast Inspection Program (ABIP) was created around 1989 to aid the Federal Communications Commission (FCC) in making sure all broadcast operations are in compliance and to help stations understand the rules in a one-on-one setting. In the beginning, the ABIP inspectors were retired FCC engineers. As the program began to expand around the country, other engineers were recruited and trained by regional FCC inspectors. ABIP inspectors have long used a basic Self Inspection Checklist that became woefully out of date. Tom Ray, working with other committee members at the Society of Broadcast Engineers (SBE) has rewritten and greatly expanded these checklists for AM, FM, and TV stations. ABIP inspections are an excellent tool for broadcasters to assure compliance with FCC Rules, and do so in a friendly, non-adversarial encounter. Show Notes:Society of Broadcast Engineers Releases Broadcast Station Self-Inspection GuidesSBE Self-Inspection Guides Download (must be an SBE member to download)Description of the ABIP program from the Alabama Broadcasters Association (PDF)Stay on the Good Side of the FCC - Radio World article Guest:Tom Ray - President of Tom Ray ConsultingHost:Kirk Harnack, The Telos Alliance, Delta Radio, Star94.3, & South Seas BroadcastingFollow TWiRT on Twitter and on FacebookTWiRT is brought to you by:Nautel and the HD Digital Radio Test DriveBroadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Jason from Andersen Heating & Cooling in North Carolina joins and shares how his mental state and goals affect his motivation and performance as an HVAC technician. Key Takeaways: Every technician is motivated differently. Goal setting and its importance to know your goals and your progress towards your goals. How his revenue last year ended differently than it started, and what he did to change his outcomes for this year. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
In this special episode of the podcast, SBE Trainers Zak and Louis join to share their perspectives from their time in the field running HVAC calls. This perspective helps them understand how to get the most out of training. Key Takeaways: Things they know now as trainers they wish they knew when in the field. Why companies struggle with training and being consistent with results from training. How to build a system around training so that it is effective. The most important thing that goes along with training that most companies don't do. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Hunter from D&R Heating & Cooling in West Virginia shares how learning a process to follow on his HVAC service calls helped him create guardrails to stay on track, have better conversations, and better help his customers. Key Takeaways: Guard Rails keep you from going off the cliff by going in the wrong direction with customers. How to separate Mechanical Problems from People Problems. Why it's helpful to understand customers' wants vs needs. The secret to selling a lot of add-on accessories. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
We explore a pivotal 2006 legal battle where the Hindu American Foundation sued the California State Board of Education over its closed-door textbook review process. The court ruled partially in favor of HAF, mandating a complete overhaul of the SBE's procedures to ensure transparency and fairness. Join us to learn how this landmark case reshaped #Hindu American advocacy.
Will Calhoun from NWA Cooling & Heating in Arkansas joins the podcast again to share tips for making it through the busy summer HVAC season in the most productive and efficient way possible. Key Takeaways: Not every customer needs the same amount of time. With so many calls coming in during demand rush, you have to have a way to manage your time. Good questions help qualify customers. By qualifying, customers can get the help and attention they prefer. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Growing up in Kent in southeast London, Mark Eacott was always a curious kid—inspired by his artist grandfather, who taught him how to sketch and draw, and his dad, who was a builder with a strong do-it-yourself skillset. Those influences, coupled with Eacott's creative mind, fostered his passion for design. He majored in architecture at the University of Bath, where he studied abroad as part of the Erasmus exchange program at TU Delft, a specialized architecture school in Holland. That was a life-changing experience for Eacott, ultimately leading to an internship at OMA in Rotterdam where he worked alongside Rem Koolhaas. (Eacott went on to earn his master's degree from the Royal College of Art in London.)His career took off from there, and he added a list of hospitality giants to his résumé including Soho House, Yoo, HBA, and SBE, before landing at Ennismore (the latter two companies were both acquired by Accor), where he's been the global vice president of design since 2019. Eacott's philosophy is centered around service and experience. He's unafraid to retool brands that need a facelift or to call upon nostalgia for reboots of industry gamechangers, like the refresh of the Delano in Miami. Now based in Dubai, Eacott shares lessons learned along his impressive journey and how a successful brand is rooted in emotion.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.
“Asshole is the right word…” - Steve, on Paul Blart's attitude toward hotel staff On this week's SBE episode, we welcome back our good friend, Ben Worcester of Hooked on TJ Hooker to chat about the absolutely abysmal comedy sequel, Paul Blart: Mall Cop 2! Why did they insist on making this guy so cripplingly pathetic? Why can't we do better by Neal McDonough in Hollywood? Were people holding their breath over whether the Sandman would cameo? And what in the WORLD were they thinking with that ice cream gag? PLUS: Eric invents a new Kevin James-starring revenge series based inside the world of John Wick: John Fork! Paul Blart: Mall Cop 2 stars Kevin James, Raini Rodriguez, Daniela Alonso, Eduardo Verástegui, David Henrie, Gary Valentine, Ana Gasteyer, Nicholas Turturro, Loni Love, Shelly Desai, Vic Dibitetto, D.B. Woodside, Bob Clendenin, and Neal McDonough as Vincent; directed by Andy Fickman. Be sure to pick up your tickets for our summer time WORLD WIDE DIGITAL EVENT where we'll be talking all about the action classic SPEED! Head over to Moment dot co slash We Hate Movies and get your tickets now— and don't forget to bundle in your ticket for the Q&A After Party that's going down right after the show that night! Can't make it to the live show? No problem! The show will be available for replay for a full TWO WEEKS after air. So you've got 14 days to check out the show after it happens! Make the WHM Merch Store your one-stop shop for all your We Hate Movies merch-related needs! Including new SHEENPRIL, Night Vision & Too Old For This Shit designs! Original cover art by Felipe Sobreiro.
Cori, a Maintenance Technician from George Brazil Air Conditioning & Heating in Phoenix, AZ, shares his strategy for running high-level maintenance visits. Key Takeaways: Learning HVAC - Both the mechanical skills and the people skills. Keeping customers engaged and involved in the maintenance visit. What the homeowner wants from their HVAC maintenance visits. How to make your visits more engaging and interactive. Asking questions as you find things on the visit. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
If you like Taking Inventory, do us a favor and give us a 5-star rating or review. It's the best way to help support the podcast. ——— In this episode of Taking Inventory we welcome Gabriel Ornelas, a renowned strategist and producer in the hospitality, food and beverage, entertainment, and lifestyle industries. Gabriel works with brands to develop and produce impactful branded experiences through content, media, and strategic partnerships. His portfolio includes collaborations with industry giants like Faena Group, Sbe, Mercedes Benz, Perfect Day Foods, Citi, Perrier-Jouet Champagne, Moet Hennessy, and Valrhona. As the host, creator, and producer of "On The Pass," a Top 100 podcast in Food, Gabriel brings listeners engaging conversations with leading figures in the food and beverage, hospitality, and travel industries. In this episode, discover how Gabriel's global experiences and innovative approach have driven growth for major brands, and get a behind-the-scenes look at how he built "On The Pass" from the ground up. Tune in for an inspiring discussion that promises to deliver valuable insights and motivation for anyone interested in the intersections of food, travel, hospitality, and culture. Don't miss this opportunity to learn from one of the industry's most dynamic figures. ——— Connect with James and Daniel! LinkedIn: James: https://www.linkedin.com/in/jamesborow/ Daniel: https://www.linkedin.com/in/danieldruger/ Twitter: James: https://twitter.com/jamesborow Daniel: https://twitter.com/ddruger Subscribe to our newsletter: https://www.takinginventorypod.com/ and follow Taking Inventory on LinkedIn and Twitter!
In 1979, as the Iranian Revolution swept through the streets of Tehran, Younes Nazarian and his wife Soraya Sarah made the decision to leave behind a successful construction business and move their family to the U.S., ultimately landing in Los Angeles. His youngest son, Sam, was only 3 years old at the time, but he watched his dad build a new life in America. Younes' business acumen led him to become an early investor in technology company Qualcomm and eventually chairman of Nazarian Enterprises, which focused on a variety of interests in the private, public, and real estate markets.SBLike his father, Sam, showcased a formidable drive. A smart, athletic kid, he played baseball and basketball in high school and college before attending NYU's Stern School of Business. By 23, Sam had become the country's largest distributor of Nextel, a wireless digital communications provider. A year later, he ventured into hotel real estate, buying the Avalon Hotel in Beverly Hills, California. By the time he was 26, Sam had invested in 10 hotels and had even dipped his toes into film production on the side.In 2006, he launched SBE—Sammy Boy Entertainment, a callback to a childhood nickname. After a series of successful nightclub venues, the first SLS hotel in Beverly Hills opened, a testament to his vision of blending F&B and nightlife into a cohesive luxury-meets-lifestyle experience.As the SBE brand grew, so did Nazarian's ambitions. In 2020, he sold the company to Accor, and this January, he announced HQ Projects, a strategic partnership with Wyndham that provides hotel owners with the freedom to craft their own hospitality stories.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.
Phillip from George Brazil in Phoenix, AZ is a Maintenance Technician and shares his strategy for running high level maintenance visits. Key Takeaways: The right mindset to have while running HVAC Maintenance Visits. What homeowners want from their maintenance visits. What it means to slow down and how long a maintenance visit should take. How to better communicate and help homeowners understand what is going on during a maintenance visit. Opportunities on a maintenance visit. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Listen in as your host Just Nate talks with Peter Hancock, the President and Founder of Professional Employment Group (PEG) of Colorado. Professional Employment Group of Colorado is a regional recruiting company with a national presents from coast to coast. Its full recruiting and support staff site on sight in Denver and Colorado Springs. They specialize in providing talent to the private and public sector in the IT, engineering, stilled trades, sciences and professional service industries. They are a DBE (disadvantage business enterprise) and SBE (small business enterprise) certified company. They are honored to be part of this community and podcast. To find out more about the Peter and PEG, please check them out here: https://pegrecruiting.com/ To find out more about the Smalls or become a member, please check us out at www.thesmalls.org To contact Just Nate: justnate@thesmalls.org — Send in a voice message: https://anchor.fm/thesmalls/message Support this podcast: https://anchor.fm/thesmalls/support www.patreon.com/thesmalls --- Send in a voice message: https://podcasters.spotify.com/pod/show/thesmalls/message Support this podcast: https://podcasters.spotify.com/pod/show/thesmalls/support
On the latest episode of the Conduit Street Podcast, Maryland State Board of Elections Administrator Jared DeMarinis joins Kevin Kinnally to recap Maryland's primary election and look ahead to the general election in November. Plus, a discussion on election security and the impacts of new technology on the electoral process.Counties administer and fund elections at the local level, overseeing polling places and coordinating poll workers every two years. But with modern trends in voter preference, new technology, difficulties recruiting and retaining election judges, threats and intimidation from hostile actors, new and evolving cyber threats, and defending against a constant stream of disinformation, the 2024 election cycle is top of mind for county leaders and state and local election officials alike.Jared DeMarinis has been the Maryland State Board of Elections administrator since September 2023. He previously served as the SBE's director of Candidacy and Campaign Finance, where he implemented electoral policy and interpreted candidacy and campaign finance laws.The Conduit Street Podcast is available on major platforms like Spotify, Apple, Google, and anywhere else you get your podcasts. Episodes are also available on MACo's Conduit Street blog.Useful Links:MACo Policy Deep Dive: Emerging Election Trends
Hospitality is about intuition and reading the customer. Are you doing too much, or are you not doing enough for them? The guest on this episode has left an impact on leading luxury lifestyle brands in hospitality, food and beverage, design, and wellness over the course of his 30-year career. Please welcome the Vice President of Food and Beverage Concept and Brand Development at the Four Seasons Hotels and Resorts, Michael Doneff.Michaell joins Dan Ryan as they discuss the significance of a unique dining experience. Michael shares the power of storytelling in brand development, the importance of company culture, and offers advice for aspiring professionals in the hospitality industry.Takeaways: Customers want to come into an environment where they feel understood, appreciated, and heard. Your job is to create an experience that exceeds their expectations.For early-stage brands, everything boils down to storytelling, and you get to see that story come to life from the name to the logo.If a brand is constructed correctly and thoughtfully, then it's usually meant to last. But it's only as good as its execution.A brand should check off all the boxes, even in the small areas of hospitality. Making sure that their employees are genuine, truly love what they do, and love taking care of their guests.An employee should have intuitive skills to know what the customer needs and if they could be doing more for them, but they should also know what the customer doesn't need and if they're doing too much.As a brand, you should strive to have your mission statement and values be true throughout every level of your company, and every team member should be living out these things.Don't be afraid to ask questions, push boundaries, and try things, but also don't be afraid to fail at them and find a new way of trying to do things.Quote of the Show: “We're in a world where you can tell when things are scripted.” - Michael DoneffLinks:LinkedIn: https://www.linkedin.com/in/michaeldoneff/ Website: https://www.fourseasons.com/ Shout Outs:2:09 - Villa De Leon11:26 - Jean-Pierre Coffe16:28 - Danny Meyer: https://www.linkedin.com/in/dhmeyer/ 19:24 - SBE: https://www.sbe.com/ 19:34 - Canyon Ranch: https://www.canyonranch.com/ 19:29 - Viceroy Hotel Group: https://www.viceroyhotelsandresorts.com/ 20:28 - Michael Douglas20:39 - Susan Magrino Agency: https://www.magrinopr.com/ 21:57 - Jeffrey Bilhuber: https://www.jeffreybilhuberllc.com/ 22:09 - Richard Pandiscio25:08 - Island Outpost: https://www.islandoutpost.com/ 26:59 - W Hotels: https://w-hotels.marriott.com/ 27:09 - Barry Sternlicht: https://www.starwoodpropertytrust.com/team/ 27:10 - Rande Gerber27:21 - Ian Schrager37:55 -José Andrés Group: https://joseandres.com/ 38:42 - World Central Kitchen: https://wck.org/ 44:05 - Arnie Malham: https://www.linkedin.com/in/arniemalham/ 44:08 - Worth Doing Wrong: https://www.worthdoingwrong.com/ 50:11 - Marriott: https://www.marriott.com/ 50:12 - Accor: https://group.accor.com/en Ways to Tune In: Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
Caleb, a maintenance technician from George Brazil in Phoenix, AZ, shares his strategy for running high-level maintenance visits. Key Takeaways: Why maintenance is so important for HVAC Systems. How to help homeowners understand the importance of regular maintenance. Why, as a technician, you must also be sold on maintenance. Running a thorough maintenance visit that builds value and trust. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Today on our episode #386 of All in the Industry®, Shari Bayer's guest is Gabriel Ornelas, a strategist, producer and founder of Studio Ornelas, a global, multidisciplinary group of business builders who are deeply invested in the worlds of food, hospitality, travel, and culture. An entrepreneur himself, Gabriel has spent his career developing and producing compelling branded experiences through content, media, and partnerships. Gabriel and his teams global work experience and unique point of view has positioned them to successfully drive growth, through new business and marketing campaigns for clients, which include Faena Group, Sbe, Mercedes-Benz, Perfect Day, Citi, Antigua & Barbuda Tourism, Perrier-Jouët Champagne, Moët Hennessy and Valrhona, to name a few. Gabriel is also the creator, host and producer of “On The Pass” podcast, which is powered through Studio Ornelas, serving up inspiring conversations with figures in food, beverage and hospitality, now celebrating its 4th Anniversary. In addition, today's show features Shari's PR tip to strive to make a positive impact in the world; Industry News on California's ban on "junk fees" and how it could effect California's restaurant industry, via Eater SF; and Shari's Solo Dining experience at Chefwise contributor Christian F. Puglisi's BAEST in Copenhagen, Denmark. ** Check out Shari's book, Chefwise: Life Lessons from Leading Chefs Around the World (Phaidon). #chefwisebook **Photo Courtesy of Gabriel Ornelas.Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. Heritage Radio Network is a listener supported nonprofit podcast network. Support All in the Industry by becoming a member!All in the Industry is Powered by Simplecast.
John from Alexander Services shares how consistency is the key to improvement for him. His HVAC journey has been finding ways to improve consistency and stay in the right mindset. Key Takeaways: Why we stop consistently doing things that have been working well. Our Mindset impacts how consistent we are with all of the little details. It is not enough to consistently ask questions. You need to know why you are asking each question. If something is important to you, it will be important to your customers. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
In this special 2-PART SERIES, we're dropping you inside a Tony Robbins Business Mastery seminar. Learn HOW TO BUILD A BRAND, SHOWCASE YOUR X FACTOR, and BRING YOUR UNIQUE PRODUCT or SERVICE to the COMPETITIVE MARKET! In PART ONE, Tony Robbins sits down for an exclusive one-on-one with SAM NAZARIAN, the visionary entrepreneur behind an empire of hospitality, nightlife, and real estate. Best known for founding SBE Entertainment Group in 2002, Nazarian transformed it into a global powerhouse, boasting an impressive portfolio of hotels, restaurants, nightclubs, and luxury residences. His brainchild, the SLS brand, redefined luxury hospitality with its innovative design and expanded globally under his leadership. Born into a Persian Jewish family in Tehran, Nazarian's journey from immigrant to business mogul is nothing short of inspiring. Nazarian's remarkable achievements include acquiring iconic properties like the Delano and the Mondrian to merging SBE with hospitality giant AccorHotels, creating SBE | AccorHotels and solidifying his position as a leader in the luxury hospitality sector. Nazarian's entrepreneurial spirit and determination is nothing short of inspiring. Don't miss this exclusive opportunity to elevate your business game to new heights and learn how to turn your own dreams into empires! *** Business Mastery is the world's premier business training event designed and hosted by the world's #1 authority on personal growth, business transformation and peak performance – Tony Robbins. This five-day event equips entrepreneurs, business owners and operators with cutting-edge systems, skills and strategies not found anywhere else to create an invincible advantage against competitors. Business Mastery is designed to help participants thrive in any economic climate as they discover critical factors impacting their businesses currently and design an action plan for the next phase of growth, whether they seek more profits or an exit strategy. This includes marketing tips, maximizing a business' digital presence to get seen and discovered online and how to anticipate and solve the biggest business problems. During this comprehensive program, participants gain the same proprietary tools and methodologies Tony Robbins has used to make more than 70 businesses profitable. They'll also unlock exclusive growth tips from industry giants from companies like Airbnb, Orangetheory, Shake Shack, SoulCycle, Warby Parker and more. Now available as an immersive virtual event, Tony Robbins's Business Mastery is drawing even larger crowds and a new generation of business owners. Learn more about Business Mastery: https://tonyr.co/bm-podcast SHOW NOTES: 00:33 - Tony's Introduction 03:00 - Sam's Journey to America 05:48 - Sam's Father's Story of the American Dream 06:45 - "Never Look Backwards" 08:30 - Recognizing Opportunities, Filling Voids, and Scaling Up 09:23 - "Turbulence Defines You" 11:30 - Entry into the LA Nightclub Business 12:00 - Seeing Potential Where Others Don't 14:53 - Navigating Economic Challenges 16:20 - Sam's "Secret Sauce" to Success 18:29 - Impact of Design on Customer Experience 19:00 - Creating Memorable Customer Experiences 21:00 - Developing Original Restaurant Brands 22:57 - Knowing When to Sell 24:52 - Audience Question: Scaling Passion into Multiple Restaurants 29:08 - Audience Question: Scaling Multiple Brands in Hospitality 34:30 - Building Company Culture 37:42 - Importance of Removing Toxic Employees 39:18 - Insights from Stanford's Study on Employee Depression 40:45 - C3: Digital Restaurant Company 45:40 - Creating the Future You Want to See 50:30 - Establishing a New Legacy 53:00 - Tony and Sam's Joint Venture in Longevity 57:00 - Tony's Closing Remarks Tony Robbins is a #1 New York Times best-selling author, entrepreneur, and philanthropist. For more than four and a half decades, millions of people have enjoyed the warmth, humor and dynamic presentation of Mr. Robbins' corporate and personal development events. As the nation's #1 life and business strategist, he's called upon to consult and coach some of the world's finest athletes, entertainers, Fortune 500 CEOs, and even presidents of nations.
Larry from Itak Heating & Cooling in New Jersey shares how he went from a problem solver to a Trusted Advisor and how that helped him find success with his HVAC career. Key takeaways from this episode: Finding a new process and changing old habits is hard. Asking questions shows that you care. Asking questions is not enough. You need to show that you listen and do something with that info. Stay on top of your training and practice so you don't lose skills. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
John from Hopkins in South Florida joins the podcast again to share how he stays motivated and constantly improves as an HVAC technician through coaching and training. Key takeaways from this episode: How to learn the skill of goal-setting How goals lead to motivation Why coaching is so important What effective coaching looks and sounds like The right mindset about training How being an HVAC technician has changed his life Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Curtis from Patrick Riley in Arizona joins the podcast again to share how he approaches the HVAC off-season and makes the most of every single opportunity. Key takeaways from this episode: Slow down, be really thorough, and don't miss details. Have the right mindset and ignore limiting beliefs about what people will spend. Focus on the right opportunities at the right times. Building trust and adjusting your strategy during each call. Don't get tunnel vision on just the equipment. There is so much more around the house. How he did $75,000 in revenue on a single, slow day. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Chris from Russell's Heating Cooling Plumbing and Electric in Virginia shares how loving install work and the attention to detail of a good install helped him become a top HVAC technician and the lessons he has learned along the way. Key Takeaways: How to constantly improve and get better through analyzing everything Follow a process so you can repeat what works and remove what doesn't Ask questions to understand the customer. Each one is different and needs to understand who they are Focus on engagement and trust Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Current technology education and career advancement are both available at the SBE Ennes Workshops, offered at the NAB Show in Las Vegas. The dates are April 12 & 13, just prior to the NAB Show Expo Halls opening. We’re talking with David Bialik and Fred Willard, who have assembled what appears to be the most useful and beneficial set of programs in two technology tracks. There’s an RF101 Bootcamp track. And the subject of this TWiRT show - the Media Over IP track. Watch the show and click on the link to SBE’s full description of these technology tracks. This is a very worthwhile 2-day workshop for any level of broadcast engineer! Show Notes:NAB Registration Link: SBE Ennes Workshops @ NAB 2024, Las Vegas - April 12-13SBE Full Info: Ennes Workshops @ the 2024 NAB Show - Rundown of programs in the two educational tracks Guests:David Bialik - Owner of David K. Bialik & AssociatesFred Willard - Senior Engineer, RF Transmission at TelevisaUnivision Host:Kirk Harnack, The Telos Alliance, Delta Radio, Star94.3, & South Seas BroadcastingFollow TWiRT on Twitter and on FacebookTWiRT is brought to you by:Nautel’s new GV2 FM transmitters are here - chock full of features!Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Matt from Patrick Riley in Phoenix, Arizona, shares how HVAC technicians can bring more clarity and consistency to their results by getting clear and consistent with their process. Key Takeaways: If you are guessing what to do on a call, you aren't following a clear process. Results won't be immediate when you change your process. You have to work at it and get through the "valley of woe." You have to have trust that the result of your process is to benefit the customer. How to stay proactive in finding ways to grow. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Berto from Burkhardt Heating & Cooling in Wisconsin shares how learning to always provide options while showing empathy has taken his ability to help customers to new levels. Takeaways: Always Give Options to Customers for Every Scenario How to demonstrate empathy to build trust Slow down and ask better questions so that you can give the right options Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook
Morgan from Kellam Mechanical in Virginia shares his approach to taking care of his customers, which keeps him always booked for months out. Learn more about SBE at sbeodyssey.com Connect with us on social media: Instagram | Facebook