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Stefan Thomke, professor at Harvard Business School, says running experiments can give companies tremendous value, but too often business leaders make decisions based on intuition. While A/B testing on large transaction volumes is common practice at Google, Booking.com, and Netflix, Thomke says even small firms can get a competitive advantage from experiments. He explains how to introduce, run, and learn from them, as well as how to cultivate an experimental mindset at your organization. Thomke is the author of the book Experimentation Works: The Surprising Power of Business Experiments and the HBR article “Building a Culture of Experimentation.” Key episode topics include: experimentation, data and analytics, risk management, decision-making, strategy HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: How to Set Up—and Learn—from Experiments· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Many people blame the shortage of low-wage workers on the enduring impact of the pandemic. But management professor Joseph Fuller and senior researcher Manjari Raman of Harvard Business School say that the real reason has been long in the making. Their studies show that companies view low-wage workers as people who will be in the job only for a short time. Instead, the researchers find that these employees are loyal and want development and a clear path to career advancement. The researchers share practical suggestions for how leaders and managers can do better in hiring, development, and mentoring. Fuller and Raman wrote the HBR article “The High Cost of Neglecting Low-Wage Workers.” Key episode topics include: career development, talent management, hiring, recruitment, promotions, leadership HBR On Leadership curates the best conversations and case studies with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. Listen to the original HBR IdeaCast episode: Stop Neglecting Low-Wage WorkersFind more episodes of HBR Idea CastDiscover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Venture capital firms notoriously embrace risk and take big swings, hoping that one startup will become a monster hit that pays for many other failed investments. This VC approach scares established companies, but it shouldn't. Stanford Graduate School of Business professor Ilya Strebulaev says that VC firms have proven best practices that all leaders should apply in their own companies. He explains exactly how VC's operationalize risk, embrace disagreement over consensus, and stay agile in their decision-making—all valuable lessons that apply outside of Silicon Valley. With author Alex Dang, Strebulaev cowrote the new book The Venture Mindset: How to Make Smarter Bets and Achieve Extraordinary Growth and the HBR article “Make Decisions with a VC Mindset.” Key episode topics include: HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: What Venture Capitalists Can Teach Companies About Decision-Making· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
When a company, division, or product line has been struggling for some time, it can feel nearly impossible to get things back on track. But big turnarounds are possible, provided you have a team willing to work hard, be creative, and embrace change. When he was president and CEO of Marvel, Peter Cuneo oversaw the resurgence and sale of the media company, but even before that he had a long track record for turning around many types of consumer-facing businesses. He shares the strategies that work best for shaking up organizations and teams and boosting their performance. Cuneo is also the managing principal of Cuneo and Company. Key episode topics include: strategy execution, strategic planning, strategy, turnarounds, decision-making, problem solving, entertainment industry HBR On Strategy curates the best and conversations and case studies with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Lessons from a Turnaround Expert · Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
The use of artificial intelligence—specifically generative AI—is growing rapidly, and tech giants like Google have an important role to play in how that technology gets adopted and developed. Sundar Pichai is the CEO of Google as well as its parent company Alphabet, which he's led as an AI-first company for several years. He speaks with HBR Editor at Large Adi Ignatius about shaping Google's AI strategy, putting safeguards in place, and how work and leadership will change as AI advances. Key episode topics include: artificial intelligence, generative AI, innovation, technology, strategy HBR On Strategy curates the best and conversations and case studies with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Alphabet CEO Sundar Pichai on Leadership, AI, and Big Tech· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Getting a big, bureaucratic organization to innovate or adopt new technologies is hard. That's why Harvard Business School professor Maria Roche wrote a case study about U.S. Air Force Major Victor “SALSA” Lopez. He helped launch a program that uncovers ways to use AI to strengthen U.S. defense efforts. Professor Roche and Major Lopez talked about the challenges of fostering innovation within a large bureaucracy in a conversation with host Brian Kenny on Cold Call back in 2023. Key episode topics include: innovation, change management, artificial intelligence, defense sector, technology, analytics HBR On Strategy curates the best and conversations and case studies with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: How the United States Air Force Accelerated AI Adoption· Find more episodes of Cold Call· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
A CEO's involvement in B2B sales deals, while often well-intentioned, can sometimes backfire. INSEAD marketing professor Christoph Senn has spent years studying the role top leaders play in B2B relationships. In this episode, he shares the five archetypes of CEO behavior when it comes to sales, which ones are the most effective in closing a deal, and where they fall short. You'll learn what to do if your CEO is either overly involved—or not involved enough—in deals, and why knowing your CEO's archetype can be helpful. Senn is the coauthor, with Columbia Business School's Noel Capon, of the HBR article "When CEOs Make Sales Calls." Key episode topics include: managing up, sales team management, client management, sales, leadership qualities, interpersonal communication, HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: How CEOs Can Drive Sales — or Kill Deals· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Fueled by the promise of concrete insights, organizations are increasingly prioritizing data in their decision-making processes. But that process can easily go wrong. Many leaders don't understand that their decisions are only as good as how they interpret the data. In this episode, Professor Michael Luca of Johns Hopkins Carey Business School and Professor Amy Edmondson of Harvard Business School share a framework for making better decisions by interpreting data more effectively.Luca and Edmondson are coauthors of the HBR article "Where Data-Driven Decision-Making Can Go Wrong." Key episode topics include: Analytics and data, data management, data strategy, data analysis, organizational decision making, strategy HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Is Your Company Reading Data the Wrong Way?· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
The best leaders know that a person's skillset and their willingness to learn are more important than the degree they have. Ginni Rometty, former Chairman and CEO of IBM, understands this deeply. She spearheaded a company-wide shift to skills-based hiring and development during her tenure. In this episode, Rometty'shares how her mother's commitment to education helped her family overcome adversity and inspired her personal approach to talent management. She also discusses why a skills-first mindset is critical to building resilient teams and organizations. Key episode topics include: upskilling, continuous learning, personal growth, organizational culture, talent development, hiring and recruitment, talent management, leadership HBR On Leadership curates the best conversations and case studies with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: IBM's Ginni Rometty on Skill-Building and Success· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Many companies, especially in the tech world, have come to embrace the idea of growth at all costs. But according to research from Gary Pisano, professor at Harvard Business School, most firms fail to consistently increase revenues and profits over the long term, adjusting for inflation.In this episode, Pisano explains why it's important for leaders to think more strategically about not just the rate of growth they want to achieve but the direction they want to grow in and their method for doing so. Trying to grow too fast can be the downfall of many organizations. He shares examples of companies that have fallen into this trap, as well as those getting the balance right. Pisano wrote the HBR article “How Fast Should Your Company Really Grow?“ Key episode topics include: Growth strategy, strategy, competitive advantage, profitability, sustainable business practices HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Rethinking Growth at All Costs· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Imagine a company that, in a matter of weeks, can develop, prototype, build, and deliver innovative products. That's exactly what Haier, one of the world's largest home appliance manufacturers, achieved in 2019. When the city of Wuhan urgently needed mobile isolation wards to curb the spread of Covid-19, Haier leveraged their open digital supply chain platform to deliver in record time. In this episode, Kasra Ferdows, an operations management professor at Georgetown University, explains how open digital platforms facilitate innovation and problem solving by making the entire supply chain more transparent to suppliers. Key episode topics include: Supply chain management, strategy, innovation, competitive advantage, operations HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Open Digital Platforms to Spur Innovation· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
How does critical feedback affect your team's success? Researchers Marcus Buckingham and Ashley Goodall argue that many managers invest too much energy in correcting weaknesses. Instead, they encourage leaders to focus on developing employees' strengths.Buckingham and Goodall are the authors of the book, Nine Lies About Work: A Freethinking Leader's Guide to the Real World and the HBR article “The Feedback Fallacy” In this episode, they explain how to lead more effective conversations about performance by focusing on what your team members do best. Key episode topics include leadership, giving feedback, managing people, performance indicators. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: What Managers Get Wrong About Feedback (2019)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
It's a holy grail for many businesses—the search for sustainable competitive advantage. But Chris Zook points out that it's elusive for most companies. He notes that less than one in 10 companies even achieve a modest level of sustained and profitable growth over a 10-year period on average. Zook is the former head of Bain's global strategy practice and coauthor of the book Repeatability: Build Enduring Businesses for a World of Constant Change. In this episode, he shares three key principles that can help your organization find and maintain an enduring competitive advantage, with real-world examples drawn from IKEA, Enterprise Rent-A-Car, and Nike. Key episode topics include: strategy, leadership, growth strategy, long-term growth, competitive advantage, case studies. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Good Strategy's Non-Negotiables (2021)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Many people believe that leaders instinctively make the best decisions based on past experience, almost like muscle memory. But Carol Kauffman, assistant professor at Harvard Medical School and the founder of the Institute of Coaching, challenges this view. She explains why falling back on automatic behaviors can lead to poor decisions, especially when the stakes are high. In this episode, Kauffman outlines her framework for sound decision-making in high-pressure situations. She also shares real-life stories of leaders she has coached through difficult decisions and offers insights into how to navigate high-stakes challenges effectively. Key episode topics include: leadership, leadership styles, strategy, decision making and problem solving. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Why Leaders Should Rethink Their Decision-Making Process (2023)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
For a long time in the restaurant industry, there were two types of dining experiences: fast food or table service. But Ron Shaich, founder and former chairman and CEO of Panera Bread, managed to create an entirely new category in between the two: fast casual. That innovative idea laid the groundwork for companies like Chipotle, Sweetgreen, and beyond. In this episode, Shaich breaks down his core strategies for successful innovation in the restaurant industry: pinpoint what your customers truly want, differentiate your offering, execute with excellence, and focus on growth. He argues that these strategies aren't only relevant for the food industry — they can be used to scale any type of organization.Key episode topics include: strategy, customer service, entrepreneurship, going public, growth strategy, scaling entrepreneurial ventures, strategy execution, restaurants, fast casual, panera, chipotle, sweetgreen, innovation, disruption. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Fast Casual Food Pioneer Ron Shaich Explains How to Find a Niche — and then Scale (2023)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
How can you tell if you're on your company's leadership fast track?Jay Conger, a leadership professor at Claremont McKenna College, notes that many organizations quietly maintain and update lists of high-potential employees.In this episode, he offers advice for what to do if you suspect you're on the list. In addition, Conger shares his research on the five critical “X factors” that distinguish high-potential employees. Discover what these traits are and how you can leverage them to enhance your career. Key episode topics include: leadership, career planning, developing employees, leadership development, talent management. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Does Your Firm See You as a High Potential? (2018)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
In the last half century, relationships between employers and their employees have evolved away from being rooted in long-term loyalty to a new paradigm of short-term alliances driven by uncertainty and competition. Entrepreneurs and coauthors Ben Casnocha and Chris Yeh argue that the new world of work isn't so different from the typical conditions that many entrepreneurs operate in. And if you're a manager, you may need a new strategy to hire and retain top talent. Casnocha and Yeh, coauthors of the book The Startup of You, explain why it's important for your organization to build internal and external employee networks—and how to get started if you don't already have those groups in place informally. Key episode topics include: strategy, entrepreneurship, talent management. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the original HBR IdeaCast episode: Talent Strategies for the Post-Loyalty World (2013)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Being the most knowledgeable and experienced person on your team can seem advantageous. However, Sydney Finkelstein, an expert in leadership and talent development, warns that expertise can lead you astray in two significant ways: it may stifle your curiosity about new developments and foster overconfidence in your problem-solving abilities. In this episode, Finkelstein explores these pitfalls and proposes a crucial supplement to expertise: the importance of becoming more humble and open-minded. He also offers research-backed advice on how to cultivate these qualities as a leader. Finkelstein is a professor at Dartmouth's Tuck School of Business and the author of the book Superbosses: How Exceptional Leaders Master the Flow of Talent. Key episode topics include: leadership, leadership qualities, emotional intelligence, ambition, humility, listening skills, learning, Steve Jobs. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Avoiding the Expertise Trap (2019)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
The consulting firm McKinsey has helped its clients navigate disruption in a wide range of industries. But what can we learn from how McKinsey, itself, responded to disruption in the management consulting industry in the early aughts? In this episode, the originator of disruptive innovation, the late Harvard Business School professor Clayton Christensen, joined former McKinsey managing partner Dominic Barton to break down how the firm shifted its internal strategy to prioritize flexibility and efficiency. Key episode topics include: strategy, professional services, innovation, consulting, disruption. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the original HBR IdeaCast episode: Clay Christensen and Dominic Barton on Consulting's Disruption (2013)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Why did some companies thrive during the Covid-19 pandemic while others struggled?Keith Ferrazzi, founder of the consulting firm Ferrazzi Greenlight, surveyed more than 2,000 executives to learn how they changed their operations during the pandemic. The results show that some companies had already been cultivating a kind of extreme adaptability before the pandemic. That practice helped them come out on top.In this episode, Ferrazzi outlines the concrete steps organizations can take to cultivate the resilience and agility to stay competitive in the post-Covid-19 world. Key episode topics include: strategy, adaptive leadership, organizational transformation, collaboration and teams. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Why Some Companies Thrived During the Pandemic (2022)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
What makes a leader truly effective? Is it about strategic vision, time management, confidence?Robert Steven Kaplan says the best leaders are exceptionally good at asking tough questions so they can make the right decisions. He is the author of the book What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential.He explains how to frame better questions to get the answers you need to make decisions. He also discusses how to use questions to clarify your key priorities and how to make sure you're then spending your time in service of them. Key episode topics include: leadership, managing yourself, critical questions, decision-making, tough questions, analysis. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Key Questions for Leaders (2011)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
What does it take to succeed as a business while doing well by your employees? Harvard Business School professor emeritus Michael Beer has studied companies who invest in building long-term social value, and he says they offer some key lessons for other firms. In this episode, he breaks down how these companies set their strategies for new products and services. As he explains: “One of the key disciplines they have is what we called forging a strategic identity. So what does that mean? It means that they, first of all, start the process of deciding what they're going to do, what services or products they're going to offer…what markets they will go into…by first asking themselves, ‘Who are we?' They start from the inside out…rather than from the outside in.” Michael Beer is also the coauthor of Higher Ambition: How Great Leaders Create Economic and Social Value.Key episode topics include: strategy, leadership. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Higher Ambition Leadership (2011)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org ]]>
If you had to describe your company's culture in a single word, what would it be? Are you super flexible and casual? Are you collaborative and inclusive?Software executive Richard Sheridan argues that one key quality is missing from too many workplaces today: joy.As CEO of Menlo Innovations, an enterprise software company based in Michigan, Sheridan deliberately focuses on cultivating joy in his company. His 2018 book, Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear, offers guidance for how to create joy at work — and why it's so important for innovation.He explains the difference between joy and happiness and how to harness joy in service of a larger project. He also discusses how, as a leader, you can model joy for your team and why joy and a culture of fear are incompatible. Key episode topics include: leadership, managing people, emotional intelligence. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: How One CEO Creates Joy at Work (2018)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Looking at business news over the past decade (including a few HBR articles), you might assume that just about every traditional company has fallen — or will soon fall — to competitors from the tech industry. But London Business School professor Julian Birkinshaw says that story of disruption and destruction is overblown. His research into Fortune 500 and Global 500 organizations shows that many industries haven't been radically remade, despite the rise of a few tech giants like Amazon and Google. Birkinshaw outlines the strategies that many incumbents, like J.P. Morgan, Disney, and Proctor & Gamble, are using to survive and thrive. He breaks down the benefits and drawbacks of four key strategies that incumbents typically use to compete with insurgents. And he explains how you can decide which strategy best fits your organization.Key episode topics include: strategy, disruptive innovation, digital transformation. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: No, Tech Start-ups Aren't Taking Over the World (2022)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
If you're a fast-growing company in an emerging economy, you need a strategy for competing in your home market in the short term. But you also need a longer-term strategy that will help you grow beyond that initial market. John Jullens says the challenge is building both strategies simultaneously. Jullens is a longtime management consultant who specializes in corporate and business unit strategy. He explains why so many companies in emerging markets make the mistake of focusing on execution and first mover advantage. Instead, he argues that companies need to lay the strategic foundations for long-term success early on or risk flaming out. Key episode topics include: strategy, international business, asia, growth strategy. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the original HBR IdeaCast episode: Why So Many Emerging Giants Flame Out (2014)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
This week marks a huge milestone for the HBR IdeaCast: our 1000th episode! Since the podcast launched in 2006, so much has happened. What hasn't changed is our commitment to sharing in-depth conversations with expert thinkers on key business, management, and leadership issues. To celebrate, hosts Alison Beard and Curt Nickisch have scoured the archive for ten episodes with top-notch insights to give your career a rocket boost. The curated selection features a diverse group of academics—from business strategy icon Michael Porter to burnout researcher Christina Maslach—and practitioners, such as Microsoft CEO Satya Nadella and Oscar-winning director Ron Howard. Their powerful ideas and timeless advice cover a range of communication, leadership, and problem-solving skills that are essential for success—whether you're in your first job, managing a team, or leading an organization. Listen to the episodes: #677: Why People — and Companies — Need Purpose (2019) #114: Speaking Well in Tough Moments (2008) #371: Lead Authentically, Without Oversharing (2013) #924: How One F-35 Fighter Pilot Makes Decisions Under Pressure (2023) #949: Making Peace with Your Midlife, Mid-career Self (2024) #889: Ron Howard on Collaborative Leadership and Career Longevity (2022) #596: Microsoft's CEO on Rediscovering the Company's Soul (2017) #595: Transcending Either-Or Decision Making (2017) #771: Why Burnout Happens — and How Bosses Can Help (2020) #229: How to Fix Capitalism (2011) The IdeaCast team would like to thank all the guests who've contributed their voices and expertise as well as all the people who've made the show possible behind the scenes.
Amid the racial reckoning that followed George Floyd's murder in 2020, many U.S. business leaders promised to make workplaces more diverse, equitable, and inclusive. But these efforts have now slowed, and many DEI teams have faced cuts, and calls for anti-racist leadership have all but disappeared. In this episode, James White, the former CEO of Jamba Juice, and his daughter and coauthor Krista White offer advice on how corporate leaders can promote lasting change in their organizations and society at large. They also discuss why it's so important to engage middle managers in inclusion work—and how to do that. James and Krista White are coauthors of the book Anti-Racist Leadership: How to Transform Corporate Culture in a Race-Conscious World. Key episode topics include: leadership, race, diversity and inclusion, leadership and managing people. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: DEI Isn't Enough; Companies Need Anti-Racist Leadership (2022)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Leadership transitions are challenging for both organizations and the leaders who must directly navigate them. But Michael Watkins says they're also a time of incredible opportunity — especially for those leaders who understand how to handle this crucial period. Watkins is a professor of leadership and organizational change at IMD Business School. He shares a framework for selecting a transition strategy that best matches the situation you're facing — whether you're building a new operation from scratch or trying to turnaround a business in crisis. Watkins also explains why it's so important to effectively assess your new leadership context and not to rely only on transition strategies that have worked for you in the past. Key episode topics include: strategy, strategic planning, leadership transitions. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the original HBR IdeaCast episode: Picking the Right Transition Strategy (2008)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Think of a large company you admire. What kind of leadership culture do they have — and how does that affect their ability to innovate? If you went right to command-and-control leadership, you're not alone. It's a common approach to leading large organizations. But MIT Sloan School of Management researchers Deborah Ancona and Kate Isaacs argue that big organizations can be nimble if they have three types of leaders in the mix: entrepreneurial, enabling, and architecting. In this episode, Ancona and Isaacs explain how some large organizations continually develop new talent by empowering employees to lead in their area of expertise and make choices about the projects to which they contribute. They also discuss the structures these companies have created to support leaders and their teams as they transition from hierarchical leadership to more autonomous ways of working. Key episode topics include: leadership, innovation, business management. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: The 3 Types of Leaders of Innovative Companies (2019)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
In 1992, Canada, Mexico, and the U.S. signed NAFTA, the North American Free Trade Agreement, and the global business landscape began transforming. Pankaj Ghemawat, a professor at NYU's Stern School of Business, studies how companies have adjusted their strategies to that disruptive change — from rethinking their supply chains to learning to navigate unpredictable trade policy environments. He discusses how companies can plan for an evolving world of multi-country international supply chains and cross-border information flows. Key episode topics include: strategy, competitive strategy, business history, globalization, technology and analytics. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Globalization: Myth and Reality (2017)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Disruptive innovation has proven to be such a powerful idea that the word “innovation” is often equated with the broader idea of market disruption. But that's not always the case.INSEAD strategy professor Renée Mauborgne says there is a way to create new markets without destroying jobs, companies, and communities. She calls this idea: “nondisruptive creation.”Mauborgne explains how some entrepreneurs and companies have been able to grow billion-dollar businesses by creating new markets rather than displacing existing ones. She points to Square, which enables credit card transactions with a mobile phone or tablet, as one prime example.Mauborgne also breaks down the key operational advantages that come with nondisruptive creation and explains how to spot a nondisruptive market opportunity and evaluate its potential. Key episode topics include: strategy, innovation, disruptive innovation, growth strategy, entrepreneurs and founders. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Disruption Isn't the Only Path to Innovation (2023)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Joel Peterson has spent a career leading teams, building businesses, and managing people at every level. Along the way, he's learned valuable lessons about the best ways to bring on new talent, as well as when and how to let people go. Peterson is the former chairman of JetBlue Airways. He also teaches at the Stanford Graduate School of Business. He shares his approach to hiring for top leadership positions and why it's so important to slow down and take plenty of time with interviews. He also explains how he coaches new hires who are struggling and how he knows when it's time to let someone go. You'll learn why Peterson says you shouldn't wait for a “triggering event” to fire someone who's not performing. And you'll learn why he never outsources that difficult conversation to human resources. Key episode topics include: leadership, dismissing employees, hiring and recruitment, managing people, difficult conversations, firing. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Rules for Effective Hiring — and Firing (2020)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Creating value is table stakes for any business. But is your organization also capturing the value you create? IMD professor Stefan Michel says that many businesses don't actually know how. “Many companies spend a lot of time on innovating, in a sense that they create more value for customers,” he argues. “What they often miss is to think about how to capture that value.” Michel studies marketing and strategy at the Switzerland-based business school. Through his research, he created a framework for defining the value of your innovations. In this episode, he explains how to apply his framework — whether you're developing new business ideas or formulating a strategy to compete with a new entrant in your market. He also discusses how value-capture works in the real world — drawing on examples from companies like Nespresso and Google. Key episode topics include: strategy, innovation, value-based pricing, pricing, value capture, Nespresso, Google, new revenue streams, growth strategy. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the original HBR IdeaCast episode: Focus More on Value Capture (2014)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Do you know the difference between accurate forecasting and effective forecasting?Technology forecaster Paul Saffo says accurate forecasting is nearly impossible to do. But if you aim for effective forecasting, he notes, then at least you're considering the full range of reasonable possibilities for the future, rather than jumping to one conclusion and preparing only for that outcome. “If you head straight towards accurate forecasting, you may end up in a much worse situation by overlooking things that eventually come to pass,” Saffo argues.In this episode, he shares his six rules for effective forecasting—from visualizing future uncertainty to discerning patterns in past data—and explains why it's important to be your own worst critic of your forecasts. Key episode topics include: strategy, strategic planning, risk management, decision making and problem solving, forecasting, technology. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Six Rules for Effective Forecasting (2007)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
If you think your organization is difficult to maneuver, consider the unique challenges of government leadership. Former Massachusetts governor Charlie Baker and his former chief of staff Steve Kadish faced many challenges during Baker's time in office—perhaps most notably: the Covid-19 pandemic. Looking back, they argue that running a government is often much harder than leading a private-sector company. For one thing, Baker says, there's rightly more public scrutiny of every decision you make as a leader. And, Kadish adds, decision-making is far more dispersed. In this episode, they share their four-part framework for breaking down complicated problems with many stakeholders to get results. If you're struggling with bureaucracy and politics in your organization, this episode is for you. Key episode topics include: leadership, strategy execution, government, stakeholder management, decision making, problem solving, negotiation. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Leadership Lessons from a Republican Governor in a Blue State (2022)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Some managers develop strategy by focusing on problems in the present, and that's especially true during a crisis. But Mark Johnson, co-founder of the innovation consulting firm Innosight, argues that leaders should imagine the future and then work backward to build their organization for that new reality. In this episode, he outlines the practical steps managers can take to look beyond the typical short-term planning horizon and help their teams grasp future opportunities. Johnson also shares real-world examples from Apple, Johnson & Johnson, and Intel to illustrate what can happen when leaders shift their strategic mindset to focus on the future. Key episode topics include: strategy, innovation, decision making and problem solving, growth strategy, crisis leadership, managing teams. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the original HBR IdeaCast episode: To Build Strategy, Start with the Future (2020)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
How do you guide a team working on innovative projects—when there is no existing playbook? Astro Teller says he uses a vetted approach to decision-making for the innovative projects that he and his teams undertake at X, Alphabet's R&D engine. Teller is the Captain of Moonshots at X, which he helped launch at Google in 2010. His mission there is to invent and launch new technologies that address serious problems in the world. But those technologies must also create the foundations for substantial new businesses for Google's parent company, Alphabet. They've worked on a pill that detects cancer, cars that drive themselves, and mega-kites that work as turbines to collect wind energy, to name just a few examples. In this episode, Teller offers key lessons for managing the process that delivers breakthrough innovations. You'll learn how he decides to keep investing in a project, and how he knows when it's time to pull the plug. You'll also learn how he assembles teams and what qualities he looks for in potential new hires. Key episode topics include: leadership, innovation, technology and analytics, leadership and managing people, experimentation, creativity, breakthrough, Alphabet, Google. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: X's Astro Teller on Managing Moonshot Innovation (2023)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org. ]]>
Is your company's existing growth formula finally reaching its limit?Bain & Company partner Chris Zook says you may need to redefine your core business if you want to power new growth. Zook was co-head of Bain's Global Strategy practice for 20 years. He's also a best-selling business author.In this episode, he shares three warning signs that indicate your core business needs to be redefined, and he explains how to approach that transformation. In particular, he focuses on how to uncover what he calls “hidden assets” within your company that can offer future sources of growth.Key episode topics include: strategy, competitive strategy, growth strategy, transformation. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Unleash Your Hidden Assets (2007)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Many people aspire to entrepreneurship. But Bill Aulet, who has advised founders for decades, warns that it remains a high-risk endeavor. In this episode, he outlines concrete steps anyone can take to get a new venture off the ground — including intrapreneurs within large organizations. He also breaks down some of the important trends he's seeing in entrepreneurship, like the increasing commoditization of products and lower barriers to entry, due to technology. Aulet is a professor of entrepreneurship at the Sloan School of Management at MIT. He's also the author of the book Disciplined Entrepreneurship: 24 Steps to a Successful Startup. Key episode topics include: strategy, entrepreneurship, entrepreneurs and founders, entrepreneurial business strategy, innovation, start-ups. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: A Roadmap for Today's Entrepreneurs (2024)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Online influencers are an increasingly important way for companies to find new customers and drive sales. But if you're a marketer hoping to target consumers, it's important to understand how the social media industry works.In this episode, Emily Hund, a researcher at the University of Pennsylvania, explains that influencers grew out of Great Recession-era job cuts that forced people in creative fields to innovate.She offers advice for brands developing influencer marketing strategies. You'll learn how to find the right influencer for your brand and how to measure success. Hund recommends starting with a small experiment to get familiar with the process before making a larger investment. You'll also learn why longer-term creative relationships with influencers can produce stronger results than one-off endorsements.Hund is the author of the book The Influencer Industry: The Quest for Authenticity on Social Media. Key episode topics include: strategy, social media, entrepreneurship, social marketing, customer strategy, influencer marketing. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: The Ins and Outs of the Influencer Industry (2023)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
In 1863, U.S. President Abraham Lincoln wrote a scathing letter to his top Union general, who had squandered an opportunity to end the American Civil War. Then Lincoln folded it up and tucked it away in his desk. The letter was never signed and sent—just one example of how Lincoln's legendary emotional discipline enabled him to rise above mundane arguments and focus on a larger mission. In this episode, Harvard Business School professor and historian Nancy Koehn analyzes Lincoln's leadership both before and during America's greatest crisis. You'll learn how emotional self-control can impact your day-to-day leadership as well as your long-term legacy. Key episode topics include: leadership, crisis management, decision making and problem solving, government, American history, emotional discipline, communication. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Real Leaders: Abraham Lincoln and the Power of Emotional Discipline (2020)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
More and more companies are turning to pricing algorithms to maximize profits. But many are unaware of a big downside.Marco Bertini, a marketing professor at Esade Business School in Barcelona, says constant price shifts can actually hurt the perception of your brand and its products. He warns that employing AI and machine learning without considering human psychology can damage your relationship with customers.In this episode, he outlines steps you can take to avoid these pitfalls, including some basic guardrails, overrides, and communication tactics. He also shares real-world examples of companies that are using dynamic pricing to smooth demand and provide better customer experiences. Key episode topics include: strategy, pricing strategy, algorithms, psychology, customer experience, communication, dynamic pricing, brand, AI, machine learning, profits. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Algorithms Won't Solve All Your Pricing Problems (2021)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Most of us can point to a few key people who have made a real difference in our lives and careers—the coach who pushed you to outperform, the teacher whose passion for a subject inspired your own, or the boss who showed you what it is to be a leader at work.In this episode, NBA star Chris Paul shares how his own mentors guided him through the early years of his professional basketball career and helped him develop his leadership skills on and off the court. Paul is regarded as one of the best point guards of all time and led the National Basketball Players Association from 2013 to 2021. He shares what he's learned about mentorship and leadership—and the important role communication skills play in enabling both. He also explains how to communicate with colleagues in a high-pressure situation and why it's so important to listen to the people you lead. Key episode topics include: leadership, teams, power and influence, leading teams, organizational culture, basketball, sports. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: NBA Star Chris Paul on Mentorship and Taking a Stand (2023)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Managing rapid growth is a huge challenge for young businesses. Even start-ups with glowing reviews and skyrocketing sales can fail . That's because new ventures and corporate initiatives alike must sustain profitability at scale, according to Harvard Business School senior lecturer Jeffrey Rayport. He has researched some of the biggest stumbling blocks to long-lasting success and he explains how to successfully transition out of the start-up phase. Rayport argues that success has a lot to do with an organization's cash flow and its ability to meet growing demand. But it also involves something he calls “profit market fit,” which is when an enterprise becomes financially sustainable. Key episode topics include: strategy, start-ups, entrepreneurial business strategy, customer strategy, growth, scaling, demand, cash flow, sustainable business. HBR On Strategy curates the best case studies and conversations with the world's top business and management experts, to help you unlock new ways of doing business. New episodes every week. · Listen to the full HBR IdeaCast episode: Why Some Start-Ups Fail to Scale (2022)· Find more episodes of HBR IdeaCast· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>
Making business decisions often means choosing one path over another—but that doesn't always need to be the case. Wendy Smith and Marianne Lewis argue that leaders should move beyond “either/or” choices and try to come up with solutions that embrace ambiguity and paradox. In this episode, you'll learn how to reframe the question you're asking in order to get more creative answers. You'll also learn how to shift your own internal thinking away from oppositional relationships and instead focus on interdependencies. Smith is a management professor at the University of Delaware, and Lewis is dean of the University of Cincinnati Lindner College of Business. Together they're coauthors of the book Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems. Key episode topics include: leadership, decision making and problem solving, tradeoffs, reframing. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original HBR IdeaCast episode: Decisions Don't Have to Be Either-Or (2022)· Find more episodes of HBR IdeaCast.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
Managing technology has never been more challenging. HBR IdeaCast's new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how to prepare your company for the future of spatial computing.
Managing technology has never been more challenging. HBR IdeaCast's new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how your team can get the most out of digital collaboration tools.
Managing technology has never been more challenging. HBR IdeaCast's new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how digital marketers are preparing for the end of third-party cookies—and what this change means for the open Internet.
Managing technology has never been more challenging. HBR IdeaCast's new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how your team can get the most out of working with generative AI.
Managing technology has never been more challenging. HBR IdeaCast's new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. Listen every other Thursday starting May 2 in the HBR IdeaCast feed, after the regular Tuesday episode.