Act of replacing an employee with a new one
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In this episode of the Drop In CEO podcast Ted Santos, a leadership disruptor and creator of the Disruptive Leadership Model, discusses strategies for fostering breakthrough growth in organizations. Ted shares his unique approach to advising CEOs, which includes creating problems to generate new solutions, transforming corporate cultures, and identifying untapped markets. He also delves into the personal and professional impact of effectively managing chaos and uncertainty, using examples from his extensive career. Episode Highlights: 09:30 Creating Breakthroughs and Disruptive Strategies 13:49 Challenges in Scaling and Integration 17:39 Transforming Mindsets and Organizational Structures 22:57 The Hidden Costs of Employee Turnover 23:47 The Value of Training and Development 35:27 The Impact of Personal Issues on Workplace Productivity Ted Santos is a leadership disruptor who helps CEOs, executives, and entrepreneurs transform chaos into their greatest advantage. As the creator of the Disruptive Leadership Model, he teaches leaders to stop solving problems—and start creating the right ones to fuel innovation and exponential growth. His bold strategies have doubled productivity, shattered growth ceilings, and turned struggling companies into industry leaders. Ted is also the author of Here’s Why You Can’t Find Love, which links personal struggles to lost business performance. Through every talk, training, and transformation, Ted helps high-achievers think bigger, move faster, and lead with radical clarity. Connect with Ted Santos: Company Website: www.turnaroundip.com Ted’s Linkedin: linkedin.com/in/ted-santos-ab0107 For More Insights from The Drop In CEO:
In this episode of Identity at the Center, hosts Jeff Steadman and Jim McDonald are joined by Jerome Thorstenson, IAM Architect with Salling Group, live from EIC 2025 in Berlin! Jerome shares his insights on B2B identity, the challenges of managing access for a complex supply chain, and the importance of an identity-first approach.Discover how Salling Group, operating major labels like Target and Starbucks, handles identity for thousands of employees and external partners. Jerome dives into the complexities of balancing security, user experience, and the practicalities of implementing IGA and ABAC.From navigating the challenges of data quality and high employee turnover to the nuances of transitioning between IGA systems, this episode offers valuable insights for identity practitioners.Chapter Timestamps:00:00:00 - B2B Identity Challenges00:02:14 - Welcome to Identity at the Center from EIC 202500:04:14 - Jerome's Journey into Identity00:05:19 - Salling Group Overview00:06:57 - Securing B2B - Jerome's Presentation00:10:54 - Controlling Access in B2B00:11:41 - Identity as a Product00:14:51 - The Role of the IAM Practitioner00:16:31 - ABAC as a Game Changer00:21:00 - Language Considerations in a European Context00:22:33 - Employee Turnover Challenges00:25:07 - IGA Implementation Insights00:29:28 - Identity Fabric Discussion00:31:21 - Jerome's Caribbean Background00:34:06 - Wrap-up and Contact InformationConnect with Jerome: https://www.linkedin.com/in/jetdk/Connect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comKeywords:IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, EIC 2025, B2B Identity, Identity First Security, IAM, Identity and Access Management, Supply Chain Security, IGA, ABAC, Attribute-Based Access Control, Role-Based Access Control, Identity Fabric, Digital Identity, Cybersecurity, Data Quality, Employee Turnover, Caribbean
Thanks to our Partners, NAPA Auto Care and NAPA TRACS The episode explores key strategies for improving technician retention in the automotive industry, focusing on work-life balance, continuous education, open communication, and positive workplace culture. David Boyes highlights the Today's Class app, which uses short, gamified, daily learning for technicians and service advisors to boost engagement. He also discusses his blog, An Automotive Shop Owner's Roadmap to Technician Retention, which outlines a six-step approach to retention, emphasizing culture, communication, and career development. David Boyes, President of ‘Today's Class” An online learning organization that has been supporting the automotive industry for more than 20 years. David's previous episodes HERE Show Notes Watch Full Video Episode Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ https://www.todaysclass.com/blog/tips-recruit-talent-tech-shortage Introduction and Welcome (00:00:00) Engagement with Technicians (00:01:55) Gamification in Training (00:02:04) Daily Engagement Process (00:02:52) Continuous Education Importance (00:03:38) White Paper on Technician Retention (00:04:37) Overview of Retention Strategy Steps (00:04:47) Impact of Employee Turnover (00:07:10) Cultural Challenges in Retention (00:08:19) Sharing Success Stories (00:09:31) Building a Career Path (00:14:33) Developing a Retention Strategy (00:15:06) Unlimited PTO Discussion (00:16:11) Work-Life Balance Challenges (00:17:01) Importance of Training (00:18:05) Measuring Success (00:19:10) Seasonality in Business (00:20:25) Communication via the App (00:24:45) Company Evolution (00:24:04) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club:
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to build better systems and processes, mainly to avoid burnout. They both get heated about the technician pay structure, industry culture, and the crucial need for personal fulfillment and meaning beyond monetary success.00:00 Intense Storms, Tornado Near Miss06:15 "True Champions Plan for Success"10:49 Complex Challenges in Industry Dynamics20:06 Self-Reflection and Employee Turnover25:07 Owner's Struggles with Management30:23 "Chaotic Kitchen Reflections"31:12 Automotive Industry Training Challenges41:23 Welfare System Critique: Misallocation Concerns45:03 Track and Tax Unbilled Services47:12 Business Finance Transparency Needed56:07 Rethinking Success Beyond Money59:04 Career Pathing Concerns Discussed01:03:14 Fishing: A Passionate Escape01:12:29 Navigating Professional Boundaries01:14:36 "Embracing Emotional Connections"01:20:59 Helping Each Other: A Pipe Dream?01:27:13 Eco Diesel Truck Dilemma01:32:17 Online Complaints Over Car Repairs01:38:54 Unnecessary Changes Disrupt Growing Shop01:40:52 Emotion-Free Decision Making01:46:20 "Challenging Stagnant Business Practices"01:52:54 Building Character Through Purposeful Work Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Send us a textIt's not enough to build a dream team - you've actually got to make them stay…How exactly do you retain your talent? Ditch the HR manuals and get to the heart of what REALLY matters to your top team, as we return for another coveted ‘Walk & Talk' episode of The Company Doctor Podcast!Key takeaways from this episode:Treat your team like you'd want your kids treatedBe the best boss you've ever hadPeople leave because of their bosses, they stay because of the peopleLinks & references: https://www.thecompanydoctor.com/Gary Gamp: https://www.linkedin.com/in/garygampGeorge Clode: https://www.linkedin.com/in/georgeclodeGary's new book, Career Catalyst - available online now: https://www.amazon.co.uk/Career-Catalyst-Secret-Skills-School-ebook/dp/B0DFYVG6XY/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr=
Many people blame the shortage of low-wage workers on the enduring impact of the pandemic. But management professor Joseph Fuller and senior researcher Manjari Raman of Harvard Business School say that the real reason has been long in the making. Their studies show that companies view low-wage workers as people who will be in the job only for a short time. Instead, the researchers find that these employees are loyal and want development and a clear path to career advancement. The researchers share practical suggestions for how leaders and managers can do better in hiring, development, and mentoring. Fuller and Raman wrote the HBR article “The High Cost of Neglecting Low-Wage Workers.” Key episode topics include: career development, talent management, hiring, recruitment, promotions, leadership HBR On Leadership curates the best conversations and case studies with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. Listen to the original HBR IdeaCast episode: Stop Neglecting Low-Wage WorkersFind more episodes of HBR Idea CastDiscover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>
In this transformative episode of the Kaya Cast Podcast, host Tommy welcomes Bryan Fields, a standout voice from Eighth Revolution and host of the Dime podcast. Bryan brings a deep well of expertise in cannabis industry trends and the groundbreaking role of technology in shaping the future of cannabis businesses. From the strategic implementation of AI to understanding efficiency beyond buzzwords, Bryan sheds light on how modern tech solutions like AI agents and digital tools are steering the cannabis industry towards a more efficient, compliant, and customer-centric future. Whether you're a seasoned operator in the space or a business owner navigating the complexities of the cannabis market, this episode offers a treasure trove of insights on leveraging technology to streamline operations, improve customer experience, and maintain compliance without sacrificing innovation. Bryan also dives deep into the implications of technological advancements, sharing personal experiences and predictions that could redefine the operational strategies of cannabis businesses in 2025 and beyond.Join us as we explore the fascinating interplay between technology and cannabis with one of the industry's leading thinkers. Tune in to gain a competitive edge in a rapidly evolving market and discover how staying abreast of technological advancements can elevate your business. Whether it's improving internal processes or enhancing customer interactions, learn why starting small and thinking big could be the key to your enterprise's success. Find out more about Eighth Revolution at:www.8threv.comhttps://www.eighthrevolution.com/the-dime/https://www.linkedin.com/in/bryanfields24/Highlights00:00 Introduction to the Cannabis Industry00:36 Future Trends in Cannabis Technology01:10 Efficiency and Digital Agents03:26 AI in Customer Service05:43 Challenges and Learning in AI Deployment08:20 AI's Impact on the Workforce11:31 AI in Compliance and Packaging14:38 Innovations in Cannabis Extraction17:55 Understanding COA and THC Levels19:07 Applying Oil and Gas Principles to Cannabis19:29 Parallels Between Restaurant and Cannabis Industries19:50 The Importance of Leadership and Mindset21:31 Challenges in Employee Turnover and Domain Knowledge24:39 Adoption of Technology in the Cannabis Industry26:39 Real-Time THC Monitoring and Extraction Efficiency32:17 Future Plans and Wider Applications34:53 Conclusion and Final Thoughts#kayacast
In this episode of the Vanderbloemen Leadership Podcast, William dives deep into the art of building, running, and keeping a great team by tackling one of today's most pressing challenges—turnover. He shares candid insights and real-world anecdotes on why people join a cause and why they leave, emphasizing that it's rarely the company or mission at fault—it's often the leadership. Key discussion points include: Vision vs. Management: How a compelling vision can attract talent, but a poor management approach drives them away. Realistic Expectations: The importance of setting clear, honest expectations during hiring to prevent disillusionment and turnover. Understanding Your Team: Strategies for learning how each team member is “wired,” and adapting your communication and leadership style accordingly. The Human Element: How genuinely connecting with employees—making them feel seen, known, and valued—can significantly boost retention. Practical Retention Tactics: From setting short-term goals to effective delegation, discover actionable tips for creating an environment where great teams flourish. Whether you're leading a church, a nonprofit, or a corporate organization, this episode provides actionable strategies to ensure your team not only stays but thrives under your leadership.
El Pollo Loco has some of the lowest turnover in the industry, CEO Liz Williams tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Williams sits down with BI’s senior restaurant and food-service analyst Michael Halen to discuss the company’s plans to implement technology to improve the employee and customer experience. She also comments on El Pollo Loco’s brand relaunch, remodels, margin expansion and new food items, including quesadillas.See omnystudio.com/listener for privacy information.
Send us a textAnn Kuss, CEO of Outstaff Your Team, joins us this episode to discuss common causes for employee turnover in organizations, the impact it has on remaining team members, and strategies to reduce turnover while managing its stress on the team. [0:00] IntroductionWelcome, Ann!Today's Topic: Minimizing Turnover's Financial and Psychological Costs[5:16] What are the most frequent causes for turnover in the tech industry?Why limited growth opportunities often cause for turnoverGender difference in resignation patterns[13:07] What are the financial and psychological costs of turnover?Loss of institutional knowledge and team cohesionMeasuring productivity losses from employee departures[23:11] What are some effective retention strategies that can reduce turnover?Building an adaptable retention systemKeeping employees engaged and interested through meaningful challenges[31:22] ClosingThanks for listening!Quick Quote“Sometimes employees are not looking for that next-level thing, and from a manager's perspective, getting them unstuck can be a challenge.”Resources:Outstaff Your TeamContact:Ann's LinkedInDavid's LinkedInDwight's LinkedInPodcast Manager: Karissa HarrisEmail us!Production by Affogato Media
Send us a textChris Taylor, Founder and CEO of Actionable, joins us this episode to discuss why—and more importantly, how—organizations might invest in measuring behavioral change resulting from training and development initiatives. [0:00] IntroductionWelcome, Chris!Today's Topic: How to Measure Behavioral Changes with Learning Interventions[4:08] What behavioral change should we expect from talent development programs?Establishing a baseline prior to measuring behavioral changeThe pertinence of behavioral change across all training programs[12:25] How can organizations measure engagement?Starting with the organization's strategic prioritiesLessons learned from a case study in high employee turnover[23:51] How can organizations ensure that behavioral change lasts?Helping participants discover their “why” in learningThe value of post-session facilitator-participant follow-up[33:06] ClosingThanks for listening!Quick Quote“If we assume [an organization's] strategic priorities involve achieving something that we've never achieved before, then it's going to require some new . . . processes and/or competencies.”Resources:ActionableContact:Chris' LinkedInDavid's LinkedInDwight's LinkedInPodcast Manager: Karissa HarrisEmail us!Production by Affogato Media
Today, Jimmy Purdy and David Toole talk about the pros and cons of owning multiple repair shops. David emphasizes creating a strong shop culture, particularly when expanding locations. He shares advice on preforming reviews and evaluations of technicians to ensure they are aligned with shop standards and discusses the challenges involved in managing financial aspects of a growing business. 00:00 Streamlining for Growth and Profit07:52 Interviewing: Beyond Questions, Assessing Fit12:56 Repair Level Evaluation Process19:34 Embracing Classic Cars Against Trends24:41 Occasional Vehicle Mechanic Consultations27:42 Valley Springs Acquires Giant Tree33:51 Teen Driver Lands Job at 1739:36 "Transforming Work Culture"45:56 Balancing Workload and Staffing Ratio49:16 Learning from Skilled Shop Owners56:29 From Transformers to Team Investment58:43 Seeking Independence in Coaching01:08:05 Employment Regulations Hinder Productivity01:12:08 The "Unneeded Feeling" Dilemma01:17:08 Dave the Car Guy Updates
In this episode, Jean-Charles Dumont, a plant manager at AGC, shares his transformative journey of creating a regenerative work environment. Starting from scratch in 2018, Jean-Charles built a team culture rooted in emotional intelligence, trust, and servant leadership. He opens up about the challenges of balancing productivity with humanity and how his approach has resulted in unprecedented low turnover, high engagement, and long-term success.Together with host Murielle Machiels, they dive into:The importance of humility and emotional intelligence in leadership.How empowering people on the shop floor creates innovation and fosters trust.Overcoming recruitment challenges and ensuring the right cultural fit.Shifting from fear-based management to a trust-driven workplace.The significance of long-term vision inspired by Japanese organizational culture.Whether you're a leader aiming to redefine workplace culture, an HR professional tackling retention, or someone fascinated by innovative leadership, this conversation will inspire and empower you.Discover how you can create a workplace where people feel motivated, respected, and eager to contribute—one step at a time.How adapted are you to the fast & busy times? Do our 5-min assessment: https://www.qileader.com/content/fast-times-quizGo to https://www.qileader.com/ to start your transformation journey as well.Connect with me on LinkedIn: https://www.linkedin.com/in/muriellemachiels/
Guest: Jennifer Brick, CEO & Founder, Capdeca SolutionsLinkedIn: https://www.linkedin.com/in/jenniferbrickYouTube: https://www.youtube.com/channel/UCmem-D5aeCsSRyXTZkH_gKQTwitter: https://www.tiktok.com/@jenniferbrickInstagram: https://www.instagram.com/ccjenniferbrick/Website: https://www.capdecasolutions.com/Host: Dr. Rebecca WynnOn ITSPmagazine
Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, the co-founders of Vesperio Performance discuss the evolving landscape of dealership management, emphasizing the importance of focusing on fixed operations, proactive management, and employee development. They highlight the challenges of forecasting in a changing economic climate and the impact of turnover on dealership performance. The discussion also covers the need to optimize customer experience and retention rather than simply increasing traffic. In this conversation, the speakers discuss the importance of setting teams up for success through effective training and support systems. They share real-world stories that highlight the challenges and successes of implementing training programs in dealership environments. The conversation emphasizes the need for accountability and engagement in training, as well as the unique value that Vesperio's training program offers to new managers and employees. The speakers also touch on the significance of data-driven decision-making and the importance of providing resources that empower managers and employees to improve performance. Takeaways The shift back to fixed operations is crucial post-COVID. Communication between departments is key for efficiency. Proactive management can prevent reactive chaos in dealerships. Forecasting should consider both data and human resources. High turnover rates impact dealership performance significantly. Employee development is essential for retaining talent. Customer lifetime value should be prioritized over immediate sales. Optimizing existing traffic is more beneficial than just increasing volume. Celebrating achievements in current roles is important for morale. A strong development pipeline is necessary for future leadership. Setting your team up for success is crucial. Intentions may be good, but execution matters more. Support and training are essential for new managers. Real-world stories illustrate the impact of training. Engagement and accountability drive training success. Vesperio empowers managers to lead effectively. Data-driven insights can reveal performance gaps. Training should not be a mere checkbox exercise. Resources provided in training help bridge execution gaps. Self-sustainability is the ultimate goal for teams. Music: Reveille-Give It To 'Em Reveille-In & Out Ian Kelosky-Love On The Road Reveille-Perseverance This episode is possible with the help of VISPERIO Performance, which provides tailored solutions to ignite Automotive Dealership Fixed Operations Performance & Profit. Find out more at: https://visperio.com/
Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary In this conversation, the co-founders of Vesperio Performance discuss the evolving landscape of dealership management, emphasizing the importance of focusing on fixed operations, proactive management, and employee development. They highlight the challenges of forecasting in a changing economic climate and the impact of turnover on dealership performance. The discussion also covers the need to optimize customer experience and retention rather than simply increasing traffic. In this conversation, the speakers discuss the importance of setting teams up for success through effective training and support systems. They share real-world stories that highlight the challenges and successes of implementing training programs in dealership environments. The conversation emphasizes the need for accountability and engagement in training, as well as the unique value that Vesperio's training program offers to new managers and employees. The speakers also touch on the significance of data-driven decision-making and the importance of providing resources that empower managers and employees to improve performance. Takeaways The shift back to fixed operations is crucial post-COVID. Communication between departments is key for efficiency. Proactive management can prevent reactive chaos in dealerships. Forecasting should consider both data and human resources. High turnover rates impact dealership performance significantly. Employee development is essential for retaining talent. Customer lifetime value should be prioritized over immediate sales. Optimizing existing traffic is more beneficial than just increasing volume. Celebrating achievements in current roles is important for morale. A strong development pipeline is necessary for future leadership. Setting your team up for success is crucial. Intentions may be good, but execution matters more. Support and training are essential for new managers. Real-world stories illustrate the impact of training. Engagement and accountability drive training success. Vesperio empowers managers to lead effectively. Data-driven insights can reveal performance gaps. Training should not be a mere checkbox exercise. Resources provided in training help bridge execution gaps. Self-sustainability is the ultimate goal for teams. Music: Reveille-Give It To 'Em Reveille-In & Out Ian Kelosky-Love On The Road Reveille-Perseverance This episode is possible with the help of VISPERIO Performance, which provides tailored solutions to ignite Automotive Dealership Fixed Operations Performance & Profit. Find out more at: https://visperio.com/
Dominic Piscopo is a CPA and entrepreneur who is here to share his journey from working in the Big Four to building his own business. Dominic gives us a behind-the-scenes look at his experiences in one of the largest accounting firms and how it influenced his transition to entrepreneurship. He also discusses the importance of transparency within these firms and offers insights on compensation and recruitment trends.We dive into the new employee dilemma and the ripple effect of turnover, highlighting how frequent job changes and incentive structures impact both firms and professionals. Dominic gives his perspective on the true cost of job hopping and debates whether it's a smart move in today's accounting world. He also sheds light on the gender wage gap in the industry. As we wrap up, Dominic offers practical advice and resources for navigating the ever-changing landscape of the accounting profession. Whether you're just starting out or looking to grow your career, this episode is packed with insights that will help you on your journey.What you'll hear in this episode:[1:50] Dominic's Big Four Experience[5:50]Transition to Entrepreneurship[10:25] Insights on Compensation and Recruitment[17:45]The Ripple Effect of Employee Turnover[18:30] Incentive Structures and Their Impact[20:05] Debating the Merits of Job Hopping[24:30] Gender Wage Gap in AccountingConnect with Dominic https://ca.linkedin.com/in/dopiscopoCheck out Big 4 Transparency https://www.big4transparency.com/Connect with Kelly https://www.linkedin.com/in/kellyrohrs/Connect with Bilal https://www.linkedin.com/in/bmehanna/
To continue our series on Boundaries & Setting Expectations, I am joined by Fiona Westwood to discuss the cost of losing key employees and how boundaries can play an important part in retaining your top talent. Fiona is an experienced Adviser and Auditor, helping her clients understand their business - find out more on LinkedIn at: https://www.linkedin.com/in/fiona-westwood-2a207036/ Watch the video till the end and let me know your thoughts in the comments.
In this episode of Process Madness, I dive into the often-overlooked issue of employee turnover and its devastating impact on businesses. Discover how the loss of employees can disrupt operations, drain operational knowledge, and hit your bottom line hard. I explore effective strategies to minimize these impacts, including the importance of process documentation and knowledge transfer programs. Learn how to create a resilient business by preserving critical knowledge through detailed documentation and leveraging technology for seamless knowledge management. I'll also guide you on setting up effective knowledge transfer initiatives to ensure continuity and efficiency. Tune in to equip yourself with actionable steps to transform employee turnover from a looming threat into a manageable challenge, ensuring your business remains competitive and resilient.
Welcome to another insightful episode of Agile&Me, the podcast for leaders in physical therapy. In this episode, we address the critical issue of clinician turnover with expert guests Wayne Shaw, a seasoned practice owner with 30+ years of experience, and Jamie Farkas, a senior HR leader at Alliance Physical Therapy Partners.Discover the real costs of clinician turnover, including recruitment and training expenses, and the impact on team morale and clinic operations. Wayne and Jamie provide expert insights into the economic impacts and share effective retention strategies to maintain a thriving workplace culture. Their discussion offers valuable advice for practice owners and HR professionals managing workforce challenges in healthcare.Tune in to learn how proactive strategies and strong organizational culture can tackle turnover challenges, ensuring success and stability for your practice. This episode is essential for anyone interested in healthcare management and leadership.To learn more about us, visit our website at https://www.allianceptp.com/
Welcome back to another episode of No More Leadership BS. These No More Leadership BS podcasts are always a highlight of our week, and today's topic is no exception. We're putting on our nonprofit hats to tackle something we've all learned at some point along our leadership journey: the art of appreciation. We've got three key takeaways that might just change the way you think about leadership: Frequent and Authentic Recognition: We'll explore how appreciation can be the currency that keeps your team motivated and loyal. Spoiler alert: it's more valuable than you might think. Relationship Building: Get ready to learn how spending time getting to know your team can pay off in ways you never expected. Trust me, it's worth more than any team-building exercise involving trust falls. Consistency and Authenticity: We'll talk about making appreciation a part of your organizational culture. It's not a one-time performance - it's more like a marathon, but with less sweating and more smiling. So, buckle up, leadership enthusiasts. We're about to cut through the noise and get to the heart of what really matters in leadership. Let's dive in and explore how we can create a culture of appreciation that keeps our teams engaged, motivated, and excited to come to work. Get ready to learn how to lead with gratitude - your team will thank you for it. Let's go!
In this episode, Jimmy Purdy welcomes Ashley Kaul to discuss several crucial aspects of business and customer service. Ashley emphasizes the vital role of honesty and transparency in marketing strategies, highlighting the need for genuine communication over automated systems. Jimmy shares his experiences with the importance of maintaining personal connections with customers and how effective handling of issues, like a broken truckload, can build lasting trust. They both underline the significance of work-life balance and fostering a supportive work culture to ensure employee retention and satisfaction.00:00 I attended a marketing event in March, but I didn't get any results.06:28 Employee retention strategies amid diverse industry challenges.14:38 Manufacturing company tracks leads with 800 numbers.19:28 Blogs and videos attract DIY clients needing help.23:20 Raised as consumers to extensively research and price-check.31:09 Loyal customer seeks trustworthy, reliable car repair.37:05 Silent marketing encourages potential client engagement.39:29 Marketing's challenge: Tracking customer origins in B2B relationships.43:16 Automate follow-up prioritization; salespeople support, not the owner.49:23 Focus on service for business success.57:00 Closed weekends support employees' personal lives and mental health.59:53 Balance work, community, and living meaningful lives.01:06:00 Implemented IDPs to reconnect and align post-maternity.01:13:07 Employees represent your business and reputation.01:17:59 Misdiagnosed car problem, customer upset, fixed elsewhere.01:24:27 Personal touch in customer service is invaluable.01:26:02 Immediate phone response creates a personal touch. Thanks to our sponsor, Shop Boss! See how they can simplify your auto shop HERE
Over 44 million Americans left their jobs last year. High employee turnover is more than just a statistic; it's a loud and clear signal that something within your organization isn't resonating with your team. You're in the right place if you're involved in hiring, management, or overseeing employee culture and well-being. I'm sharing five practical strategies to help you maintain your employees by implementing financial wellness initiatives in the workplace. Resources: Accompanying Blog https://www.mindmoneybalance.com/blogandvideos/reducing-employee-turnover-financial-wellness Hire Lindsay for your Organization https://www.mindmoneybalance.com/speaking
Welcome back to Small Business School! Today, we're diving into the hidden costs of employee turnover. If you've ever questioned those hefty price tags people put on employee turnover, you're not alone. Let's unpack why these costs are hidden and how they impact your business!Topics Covered:Unseen costs in profit and loss statements; employee turnover costs are often hidden in opportunity costs and employee inefficiencies, making them hard to spot directly.Creating job ads, screening candidates, and interviewing take significant time and money that could be spent elsewhere.Prepping workspaces, legal documents, and integrating new hires into the team are time-consuming and costly.Without proper systems and leadership, the cost of turnover increases significantly due to inefficiencies and loss of knowledge.Investing in leadership skills and fostering a strong company culture can reduce turnover and its associated costs.Understanding these hidden costs behind employee turnover can help you better manage your team and resources. Let's keep improving our leadership and systems to minimize these expenses and create thriving businesses!Have questions about what this looks like for you? Reach out to me!Staci's Links:Instagram. Website.The School for Small Business Podcast is a proud member of the Female Alliance Media. To learn more about Female Alliance Media and how they are elevating female voices or how they can support your show, visit femalealliancemedia.ca.Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!
Hello and welcome to Episode 232 of the People Powered Business Podcast.Today we are taking a look at an important HR metric that every organisation should be measuring – employee turnover.We start by defining employee turnover, and the different types of turnover we may want to measure.We then look at why it's such an important metric to measure, no matter the size of your business.And then is share the simple way to calculate your current turnover rate.As always, I'd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about what's working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia
Tyler Hochman, CEO of FORE Enterprise, discusses their AI workforce analytics platform that predicts employee turnover before employees themselves are aware of their intentions to leave. The technology utilizes a combination of external and internal data sources to create predictive models on both aggregate and individual levels. External data sources include census information, demographics, and economic trends, while internal data encompasses employee performance metrics like utilization and schedule adherence.Hochman highlights the importance of data organization and structuring for effective data analytics, emphasizing that manual data structuring can be cost-effective for small-scale operations. However, as organizations grow beyond a certain size, automation becomes more efficient. The discussion also delves into the privacy considerations surrounding employee data collection, with Hochman emphasizing the need to respect employees' existing understanding of performance tracking metrics.The conversation shifts to actionable insights derived from the predictive analytics, with Hochman identifying key factors that indicate employee turnover. For highly utilized employees, burnout, competitor risk, and upward mobility within the organization are significant predictors. In contrast, low-utilized employees may leave due to factors such as team composition, communication issues, and skills mismatch. Hochman stresses the importance of targeted intervention strategies tailored to the specific reasons driving employee turnover.In conclusion, Hochman underscores the value of leveraging AI and machine learning techniques in data analytics pipelines to handle large volumes of data efficiently. By streamlining data acquisition, structuring, and analysis processes, organizations can gain valuable insights to optimize workforce retention strategies. The episode provides practical insights into utilizing data analytics to forecast employee turnover and implement targeted interventions for improved employee retention. Supported by: https://trinitycyber.com/msp4/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
Join Matt and Dr. Andrew Vallo in this episode as they dive into the world of dental practice staff turnover. Discover how challenges can spark growth and improvement, leading to a better work environment, finding the right fit, and enhancing operational systems. Learn how overcoming these hurdles can foster personal growth and leadership development. Tune in for expert insights and practical strategies on managing staff turnover in dental practices.
There has been a dramatic shift among many companies who have grown weary of the "revolving door" where new hires often exit shortly after their start date. Even JP Morgan Chase CEO Jamie Dimon has said skills training is necessary for superior job performance and productivity. That is exactly the topic of this conversation with Ro Crosbie the founder, President and CEO of Tero International. Listen as she describes the corporate benefits of high quality skills training for both the company and the employee. Thanks for being here! The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.
In this episode, Lisa Karvellas, co-owner of Cedar Lakes Estate, shares insights on how she and her sister transformed a former summer camp into a high-end retreat and built a remarkable workplace culture that earned them a spot on the Inc. 500 Best Places to Work list.Approach to hiring and staffing (01:51) - Lisa explains their unique hiring strategies, including the benefits of hiring locally and the importance of giving employees multiple chances to succeed.Interview process and key questions (04:11) - Discover the fun and insightful questions they ask during interviews to determine if a candidate is a good fit for their culture.Creating a culture of fun and excellence (05:38) - Lisa shares practical ways they foster a fun yet high-performing work environment, including allowing staff to be themselves and encouraging creative programming ideas.Community engagement and employee pride (08:25) - Understand how Cedar Lakes Estate engages with the local community and instills a sense of pride in its employees, making it a magnetic place to work.Intensive training programs (09:38) - Learn about their rigorous training programs, including the two-day "Camp Cedar," which ensures all employees meet their high standards of service and excellence.New to Hospitality Daily? Start here. Want to get my summary and actionable insights from each episode delivered to your inbox each day? Subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Blake and David explore the intersection of AI, remote work, and accounting technology. They take a look at the phenomenon of "mouse jiggling," examine various AI tools reshaping the accounting industry, and analyze a survey showing widespread adoption of AI in the workplace. There's also a review of different AI chatbots, highlights on new AI-powered accounting startups, and a brief look at the U.S. government's online passport renewal system. This wide-ranging conversation offers valuable insights into the evolving landscape of work and technology in the digital age.SponsorsLiveFlow - http://accountingpodcast.promo/liveflowRightRev - http://accountingpodcast.promo/rightrevMakers Hub - http://accountingpodcast.promo/makershubChapters(01:14) - Mouse Jiggling Scandal at Wells Fargo (05:28) - Pig Butchering Scams and Synapse Bankruptcy (09:20) - Return to Office Mandates and Employee Turnover (12:55) - AI Tools in Accounting: Zapier Central Demo (18:18) - Impact of AI on Freelance Jobs (21:49) - Private Equity and Audit Board Acquisition (26:05) - AI Co-Pilot for Accounting Firms: Materia Raises $6.3 Million (30:04) - Technology Maturity and Firm Revenue (36:10) - AI Adoption in the Workplace (38:15) - AI Tools Revolutionizing Financial Reporting (40:42) - The Rise of Chatbots: A Wall Street Journal Analysis (42:08) - Comparing Chatbot Performance Across Different Tasks (50:13) - The Future of AI in Accounting Firms (59:42) - Innovations in Government Services (01:02:08) - Wrap-Up and Announcements Show NotesMeet Zapier Central's Chrome extension: Work with your personal AI bots anywherehttps://zapier.com/blog/zapier-central-chrome-extension/The Great AI Challenge: We Test Five Top Bots on Useful, Everyday Skillshttps://www.wsj.com/tech/personal-tech/ai-chatbots-chatgpt-gemini-copilot-perplexity-claude-f9e40d26Numeric secures $10m in Seed funding to revolutionise accounting automationhttps://fintech.global/2024/05/08/numeric-secures-10m-in-seed-funding-to-revolutionise-accounting-automation/Finaloop secures $35 Million in Series Ahttps://www.finextra.com/pressarticle/101198/finaloop-secures-35-million-in-series-aJune 2024 Update: Beta Release of an Online Passport Renewal Systemhttps://travel.state.gov/content/travel/en/passports/have-passport/renew-online.htmlCalifornia Board of Accountancy CPANext Surveyhttps://www.linkedin.com/posts/cbanews_we-want-to-hear-from-you-this-weekend-is-activity-7212584294232285184-25saNeed CPE?Get CPE for listening to podcasts with Earmark: https://earmarkcpe.comSubscribe to the Earmark Podcast: https://podcast.earmarkcpe.comGet in TouchThanks for listening and the great reviews! We appreciate you! Follow and tweet @BlakeTOliver and @DavidLeary. Find us on Facebook and Instagram. If you like what you hear, please do us a favor and write a review on Apple Podcasts or Podchaser. Call us and leave a voicemail; maybe we'll play it on the show. DIAL (202) 695-1040.SponsorshipsAre you interested in sponsoring the Cloud Accounting Podcast? For details, read the prospectus.Need Accounting Conference Info? Check out our new website - accountingconferences.comLimited edition shirts, stickers, and other necessitiesTeePublic Store: http://cloudacctpod.link/merchSubscribeApple Podcasts: http://cloudacctpod.link/ApplePodcastsYouTube: https://www.youtube.com/@TheAccountingPodcastSpotify: http://cloudacctpod.link/SpotifyPodchaser: http://cloudacctpod.link/podchaserStitcher: http://cloudacctpod.link/StitcherOvercast: http://cloudacctpod.link/OvercastWant to get the word out about your newsletter, webinar, party, Facebook group, podcast, e-book, job posting, or that fancy Excel macro you just created? Let the listeners of The Accounting Podcast know by running a classified ad. Go here to create your classified ad: https://cloudacctpod.link/RunClassifiedAdTranscriptsThe full transcript for this episode is available by clicking on the Transcript tab at the top of this page
Tenacre Country Day School (MA), where Will Crissman is the head, has had almost no employee turnover the past few years. We talk about his approach to retention (and recruitment) during a time when many schools are struggling in this area. We also discuss Will's approach to leadership – including keeping a steady emotional state, not asking people to do things he wouldn't do himself, and having fun! You can find some related NAIS resources from this episode by visiting nais.org/membervoices.
Is social media important in the automotive industry? In this episode, Jimmy Purdy and Parker Branch, share insights on maintaining a positive shop culture amid employee turnover. Parker emphasizes proactive engagement with employees to retain talented staff, including regular performance evaluations and open discussions. Additionally, they delve into the benefits of using social media platforms to market the shop and attract both customers and potential employees.00:00 Importance of accountability in business discussions.04:57 Mechanic's journey from high school to entrepreneur.09:53 Positive changes, initial concerns addressed, overall satisfaction.13:44 Challenges and successes are temporary in business.15:45 Gratitude for key employee's extended dedication.19:13 Quarterly performance evaluations and team bonding at lunch.20:47 Listening to what others want, setting expectations.26:35 Stay vigilant and adapt to prevent mistakes.30:03 Using tactics to cope with past struggles.32:22 Marketing dollars attract potential employees through social media.34:27 Build trust by making your shop fun. Thanks to our sponsor, Shop Boss! See how they can simplify your auto shop HERE
Join Amy Vertrees, a general surgeon, as she shares her journey navigating workplace dynamics in the medical field. From identifying early signs of toxicity to fostering open communication and embracing change, Amy provides valuable insights into managing personnel and maintaining a healthy work environment. Discover practical strategies and lessons learned from her experiences in private practice, offering listeners a roadmap for success in their own professional endeavors. Amy Vertrees is a general surgeon. She discusses the KevinMD article, "The truth about employee turnover: It's inevitable (and OK!)" Our presenting sponsor is Nuance, a Microsoft company. Together, Microsoft and Nuance are leveraging their rich digital technology and advanced AI capabilities to tackle some of health care's biggest challenges. AI-driven technology promises to revolutionize patient and provider experiences with clinical documentation that writes itself. The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled solution that automatically captures patient encounters securely and accurately at the point of care. DAX Copilot combines proven conversational and ambient AI with the most advanced generative AI in a mobile application that integrates directly with your existing workflows. Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 85 percent of patients say their physician is more personable and conversational. Discover AI-powered clinical documentation that writes itself. Visit https://nuance.com/daxinaction to see a 12-minute DAX Copilot demo. VISIT SPONSOR → https://nuance.com/daxinaction SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast RECOMMENDED BY KEVINMD → https://www.kevinmd.com/recommended GET CME FOR THIS EPISODE → https://earnc.me/78wzu1 Powered by CMEfy.
In this podcast episode, Amir Bormand interviews Blake Williams, the Head of Talent at Nuro, a startup focused on enhancing daily life through robotics, notably with their self-driving delivery vehicles. They delve into the challenges and strategies of managing talent transition, particularly in a high-skill environment like Nuro, which specializes in computer vision technologies and robotics. Williams emphasizes the importance of preparing for inevitable departures by ensuring individuals leave as better ambassadors and how Nuro engages in proactive succession planning, involving internships and new graduate programs to maintain a pipeline of talent. Additionally, the conversation touches on Williams' transition from the Marine Corps to the talent acquisition field, reflecting on the valuable, transferable skills veterans bring to the corporate world. The episode concludes with insights into creating a talent-friendly culture and the benefits of intentional hiring and development strategies. Highlights 00:16 The Inevitability of Employee Departures 00:55 Introducing Nuro and Its Mission 01:36 Challenges in Replacing Specialized Talent 02:34 Embracing the Reality of Employee Turnover 04:50 Proactive Succession Planning and Talent Development 06:14 Internships and New Graduates: A Strategy for Talent Acquisition 07:53 Creating Talent Ambassadors for the Future 10:08 The Process of Onboarding and Knowledge Transfer 11:57 Rethinking Replacement and Hiring Strategies 14:05 The Importance of Internships and Cognitive Diversity 18:09 The Role of the Talent Team in Shaping Company Culture 20:15 Transitioning from the Marine Corps to Corporate America Guest: Blake Williams: https://www.linkedin.com/in/bwillia/ ----- Thank you so much for checking out this episode of The Talent Tango, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)
In this episode, Jeff Compton is joined by Codey Taggart, who sheds light on the challenges within the automotive repair industry. Codey discusses the impact of mechanics' attitudes on job satisfaction and retention in shops. He shares his observations on seasoned mechanics feeling stuck due to limited options and the negative influence of cost-cutting measures by management.00:00 Trying to fix things in the old building.07:13 Avoid discounting problems by considering family connections.10:35 Ensure you're paid for work unrelated to you.19:40 Multiple repairs, issues with wiring and identification.23:17 Cost cutting leads to lazy, chaotic work.28:10 Adapt to best processes, create efficiency.33:38 Nissan and Ford stores combine, diluting talent.37:44 Frustration with leadership and long-term employees.43:29 Focusing on real stories instead of distractions.51:44 Need to hire for efficient automotive shop.57:21 Unable to move due to the housing market.58:58 Issues scheduling installation of a second-floor lift.01:04:23 Prioritize facility improvements to retain technicians effectively.01:10:23 Loyalty in automotive shops despite poor conditions. Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff
Sign Up for Alerts About Our Community (coming soon) – Courses, Exclusive Videos, PDFs, Spreadsheets and more: https://mailchi.mp/018d9c38a953/valorcafecommunityThanks for listening, following/subscribing, giving us a good review, and sharing with your friends on social media. It goes a long way!This episode is a continuation of our previous episodes of the epidemic of high turnover within the coffee industry. We dive into a few practical ways coffee shops can pivot to make their establishment a more desirable place to be for a longer amount, while also shedding light on the realities and limitations that the coffee industry (...and its tough bottom lines) tends to face.*If you purchase something through one of our links, we may be entitled to a share of the sale*Huge thanks to our partner Third Wave Water for sponsoring this episode! TWW enhances our brews by getting our water perfect for our coffee. Use code VALOR at checkout for 10% off your purchase! https://thirdwavewater.comWe're partnered with Clive to bring you sweet deal at a discounted rate! Use Discount Code VALOR5 at checkout for 5% off Lucca and Eureka products!Shop Clive products here: https://clivecoffee.com?sca_ref=5315485.6axWuRlcErBuy Valor Coffee: https://valor.coffee/shopWatch on Youtube: https://youtube.com/valorcoffee16Want to become a Wholesale Partner? Email us at wholesale@valor.coffee to set up an account!Want us to review your coffee? Have a question you want to answer on the show? Send us an email to info@valor.coffeeFollow the Valor Coffee Podcast on Instagram: http://instagram.com/valorcoffeepodFollow Valor on Instagram: http://instagram.com/valor.coffee____Subscribe to Riley's YouTube Channel: https://youtube.com/@rileywestbrookFollow Riley: https://instagram.com/rileywestbrookFollow Ross: https://instagram.com/rosswaltersFollow Ethan's Parody Account: https://instagram.com/ethanrivers77700:00 Introduction04:47 Last episode's comment section got spicy!10:26 Replying on air to viewer comments14:15 “Pay people more, or deal with high turnover”24:28 The coffees we're drinking today, brewed with Third Wave Water35:44 Is the role of a barista enough to warrant an insane salary?41:09 What we're doing to pay our baristas more47:59 How mentorship contributes to employee retention52:05 Communicate your purpose and how employees contribute01:02:09 Conclusion
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.Click here to schedule a free demo: https://geni.us/Shop-WareUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this installment of the Changing The Industry Podcast, Lucas and David welcome Kory Rozema, owner of Rozema's Car Care in Hudsonville, Michigan. Kory shares the successes and missteps of his journey, highlighting the critical transition from confrontational management to fostering a culture of open communication and employee input. The trio also touch upon the challenges and etiquette of training events, with particular attention to the contentious issue of employee poaching among shops.00:00 Miscommunication during the interview led to work frustration.08:31 Apologizing for being a bad dad and boss.14:12 The Manager encourages and helps express frustrations effectively.17:17 Importance of helping struggling shop owners acknowledged.23:25 We Need more staff to run the shop efficiently.29:27 Dealership service advisors care about customer ratings.33:14 Surprising observation about the tutor's appearance and employees.41:09 Choosing jobs and passion; business adaptability.47:34 Free training hosted at local shop unsuccessful.50:56 Facebook groups facilitate local networking for careers.55:00 Offer value, market well, mobilize for training.59:07 Betrayal over hiring changes friendship dynamics.01:04:13 Active board of directors are crucial for success.
In today's episode Aj shares his POV as it pertains to how department leadership and HR can work closely together to reduce employee turnover!
In this episode, Kerri discusses practical strategies to address and reduce employee turnover. She covers various topics, including identifying the root causes of turnover, the importance of one-on-one discussions, MBWA, stay interviews, employee engagement surveys, and much more. From recruitment to exit interviews, let's learn how to make our companies a better place to work. Tune in to hear: The why behind employee turnover Ideas on how you can make your organization a place people do not want to leave Why investing in employee satisfaction, growth, and development is crucial for reducing turnover and fostering a positive work culture Resources mentioned: Conduct Employee Satisfaction Surveys to increase efficiency and engagement: https://www.dontwastethechaos.com/satisfaction Supercharge your recruiting operations: https://www.producifyx.com/ Join our weekly newsletter: • HR and operations insights for business professionals: https://www.saltandlightadvisors.com/contact • Women looking to expand professionally and personally: https://www.saltandlightforwomen.com/contact Connect on IG: https://www.instagram.com/saltandlightadvisors https://www.instagram.com/saltandlightforwomen https://www.instagram.com/dontwastethechaos
Employee separation is inevitable, and the trades industry is no exception. With the currently labor shortage in the industry, retaining employees is more critical than ever. Sure, sometimes an employee may not be the right fit—but a high and frequent turnover rate could indicate a bigger problem within your company. If companies want to survive and thrive in the midst of the storm, they must learn to manage and improve their turnover rates. In this episode of The Skillwork Forum, Tim Raglin (COO of Skillwork) and Brett Elliott (CEO and President of Skillwork) discuss the meaning of the term “turnover”, how to track it, and how to minimize it so your skilled trades business can grow. To learn more about how your company can mitigate turnover risk, checkout our latest podcast.
In this episode of our podcast, we will discuss the top 20 Key Performance Indicators (KPIs) that are essential for maintaining peak operational efficiency in the world of business performance. We will begin by analyzing the Revenue Growth Rate, which is a critical indicator of market demand and business expansion. Then, we'll dive into the intricacies of financial health indicators like Net Profit Margin, Gross Margin, and the all-important debt-to-equity ratio. We will also cover operational metrics such as Inventory Turnover and Return on Assets, which provide valuable insights into effective resource management. Additionally, we'll explore customer-centric KPIs like Customer Acquisition Cost and Net Promoter Score, which are pivotal in understanding market positioning and customer loyalty. Employee-focused metrics, market share, and investment returns will also offer a comprehensive view of the internal and external factors that drive business success. Join us as we unpack these crucial KPIs and offer valuable insights for entrepreneurs, business leaders, and anyone keen on mastering the art of business performance.في هذه الحلقة المضيئة من بودكاستنا، نغوص عميقًا في عالم أداء الأعمال من خلال استكشاف أهم 20 مؤشرًا للأداء الرئيسي (KPIs) الضرورية للحفاظ على كفاءة تشغيلية في ذروتها. سنبدأ بتحليل مفصل لمعدل نمو الإيرادات، وهو علامة حاسمة على الطلب في السوق وتوسع الأعمال. ثم، سننتقل إلى دراسة دقيقة لمؤشرات الصحة المالية مثل هامش الربح الصافي، والهامش الإجمالي، ونسبة الدين إلى حقوق المساهمين. كما ستشمل رحلتنا مقاييس تشغيلية مثل دوران المخزون وعائد الأصول، والتي تقدم رؤى حول إدارة الموارد بفعالية. بالإضافة إلى ذلك، سنستكشف المؤشرات المركزة على العميل مثل تكلفة اكتساب العميل ومؤشر صافي المروّجين، والتي تعتبر حاسمة في فهم تموضع السوق وولاء العميل. ستتضمن الحلقة أيضًا مقاييس مركزة على الموظفين، وحصة السوق، وعوائد الاستثمار، لتوفير نظرة شاملة على العوامل الداخلية والخارجية التي تقود نجاح الأعمال. انضموا إلينا ونحن نفكك هذه المؤشرات الحاسمة، مقدمين رؤى قيمة لرواد الأعمال، وقادة الأعمال، وأي شخص حريص على إتقان فن أداء الأعمال." Support the showSupport the Podcast on:https://www.paypal.com/paypalme/okuwatly?locale.x=en_UShttps://www.buymeacoffee.com/MaBa3refSubscribe to Maba3ref Newsletter:https://maba3refbranching.beehiiv.com/Connect with Maba3ref Podcast:https://www.instagram.com/maba3refbyomarConnect on TIKTOK:https://www.tiktok.com/@okuwatly
In this episode Dr. Molly & Todd discuss the Employee Turnover Model (ETM). The ETM is a 2-part model that lists the 4 core negative themes found from Dr. Molly's doctoral dissertation on employee turnover in the pet grooming industry that contributed to low job satisfaction, low quality of working life (QWL), burnout, and turnover and the 4 core positive themes that promote a positive working environment, high job satisfaction and quality of working life, and promotes retention. Dr. Molly received her Doctorate in Management in Organizational Leadership with the successful completion and defense of her dissertation on Female Employee Turnover in the Private Pet Grooming Industry, a 2-year study that included in-depth interviews of experiences from groomers at all levels, employees, managers, and owners. Be sure to subscribe to get all of our episodes as they release!
In this episode Nana Bonsu discuss the challenges faced by business leaders who are heavily invested in their businesses. Nana, an expert in business growth and transitions, shares his strategies for helping businesses execute their ideas and plan for long-term transitions. Listen in as Deborah and Nana also discuss the importance of vision, risk assessment, and understanding business valuation. Nana introduces his retro strategy approach, which delivers high-impact results in a short time frame, and encourages listeners to seek objective assessments of their businesses and leverage free resources for insights and innovation. Nana Bonsu is the President of Infinite Horizons, Inc., a firm dedicated to helping businesses that want to grow but are too dependent on their owners and key employees or both. He is a Certified Value Builder Advisor and a Certified Strategy X Implementation Partner. He also hosts a weekly podcast show called "Build Value By Choice". He has over 17 years' experience either co-launching multiple business ventures or consulting for business leaders. Furthermore, he has worked in multiple industries and was a member of a team of chemical engineers and scientists who invented fat-free cottage cheese.He resides in Maryland with his wife and daughter. You can connect with Nana in the following ways: Listen to the podcast: https://podcasts.apple.com/us/podcast/build-value-by-choice/id1587355904?ign-itscg=30200&ign-itsct=podcast_box_link Download the ebook: https://bit.ly/SOP-Guidebook Website: https://infhorizons.com/ Connect on social: https://linktr.ee/nmbonsu Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track. To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR Other episodes you'll enjoy: C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym See omnystudio.com/listener for privacy information.
Welcome to the Best of Uplevel Dairy Season 1! In this episode, I am chatting with Jared Dueppengiesser, herd manager of Milk Source's Rosendale Dairy, about his experience in building a top-notch employee culture that resulted in zero turnover! Jared Dueppengiesser has worked his way up through the Milk Source organization, from a herdsman to now manager of Rosendale Dairy. He leads a team of 52 employees on one of Wisconsin's largest dairies. In this podcast, Jared shares how he took on the challenge of upleveling the culture of this dairy to be a place where people want to work and want to stay … with nearly zero employee turnover for the past half year. And he's done all this at just 26 years old.What you'll learn:- Jared's vision for the culture he wanted to create at Rosendale Dairy- What he does every day to create that culture- Who is the most important employee?- The tools that empowered him to take action- The results of culture on employee turnover- Jared's best advice to others managing both cows and people This episode is sponsored by Uplevel Dairy Podcast Founding Partner Adisseo, a global leader in nutritional solutions and premier provider of rumen-protected methionine for dairy producers who want to optimize milk production, capture more value from components, and maintain the health of their high-performing herds. Learn more at https://www.adisseo.com/en/https://www.adisseo.com/en/
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for staffing shortages and employee turnover. MGMA Resources discussed: 2023 MGMA DataDive Practice Operations survey report: https://www.mgma.com/data-report-practice-operations-2023 MGMA Career Center: https://www.mgma.com/career-center Orientation and Onboarding Toolkit: https://www.mgma.com/member-tools/orientation-onboarding-toolkit More Resources: MGMA Community: https://community.mgma.com/ MGMA Manager Collaboration: https://community.mgma.com/discussion/most-helpful-interview-questions-1 Shaping a culture: Implications for Leaders: https://www.mgma.com/articles/shaping-a-culture-implications-for-leaders Be the Leader Nobody Wants to Leave – on demand: https://www.mgma.com/webinars/be-the-leader-nobody-wants-to-leave-on-demand Using Lean methodology to address medical practice staffing challenges: https://www.mgma.com/articles/using-lean-methodology-to-address-medical-practice-staffing-challenges Innovating with Non-Traditional Staffing to Improve Your Practice – on demand: https://www.mgma.com/webinars/innovating-with-non-traditional-staffing-to-improve-your-practice-on-demand Member Spotlight: Tips to overcoming staffing uncertainty: https://www.mgma.com/podcasts/member-spotlight-tips-to-overcoming-staffing-uncertainty SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfaction data. Optimize your reporting to make better decisions with PDS analytics. Discover how at https://pds-online.com/ WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
On this week's episode of Service Drive Revolution, Chris and Coach Christian talk about a few different strategies for engaging and connecting with your team. You're not only going to get better results in the short term, you're going to see higher employee retention in the long term. First and foremost, it's crucial to establish a universal system of communication across the dealership. Once the chain of communication is solid, you can focus on inspiring creativity, setting goals, hiring better, and creating deeper connections within your team overall. 0:00 - 13:07 Intro, Travel, Favorite Things About Our Company 13:07 - 14:55 News 14:55 - 32:00 How To Reduce Employee Turnover Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
This week, we made your hard decisions for you!KEY TOPICS The filter of whom to take advice from. Selecting the right business partners. Finding a work-life relationship that suits your family. The mindset your employees may have about their pay. WANT SHAWN AND SANGER TO MAKE YOUR DECISION? Message your question on Instagram @decidedlypodcast, and subscribe to the show so you don't miss our answers on our next Make My Decision episode!DON'T HAVE TIME FOR THE FULL EPISODE? Check out the 9-minute highlight clip by searching Ep.96 I When to take the risk (and when not to), or download it here. CONNECT WITH USwww.decidedlypodcast.com Join us on Instagram: @decidedlypodcast Join us on FacebookShawn's Instagram: @shawn_d_smith Sanger's Instagram: @sangersmith MAKING A FINANCIAL DECISION?At Decidedly Wealth Management, we focus on decision-making as the foundational element of success, in our effort to empower families to purposefully apply their wealth to fulfill their values and build a thriving legacy. LEARN MOREwww.decidedlywealth.comSUBSCRIBE TO OUR WEEKLY DECISION-MAKING TIP EMAIL Join us every Wednesday for more strategies to DEFEAT bad decision-making - one episode at a time!
Last week we discussed the current state of employer-sponsored insurance and the affordability challenges that the employers are facing. This week, we'll be taking a look at one possible solution for employers: value-based care. In this episode, host Rachel (Rae) Woods invites Advisory Board value-based care experts Daniel Kuzmanovich and Sophia Hurr to discuss the opportunity that value-based care presents for employers to reduce the costs of care while increasing the quality of care their employees receive. Throughout the conversation, they explore what kinds of employers are best positioned to pursue value-based care, and the different paths to get there. Links: Ep. 165: Employer series: Is the cost of employer-sponsored insurance unsustainable? 3 employer archetypes in value-based care Introduction to the series: Envisioning paths to nationwide VBC Our Value-Based Care playlist [June 26-27, 2023] Advisory Board Summit: Shaping the New Era of Value-Based Care Learn more about Advisory Board Events at advisory.com/resources/events