AI in Action Ireland

Today's guest is Brian Walsh, CEO at Reitigh. In the episode, Brian explores the nuanced perspectives surrounding AI in the financial services industry. He sheds light on the challenges of growing a business, the importance of specialisation and the strategic use of AI as a tool rather than a magic bullet. This episode was produced in partnership with Enterprise Ireland.Topics include: 0:00 Co-founding Reitigh to solve data integration challenges1:59 Opting for Bootstrapped, profitable, trust-driven growth over rapid fundraising4:36 Navigating silent sales cycles through networking and iteration7:20 Investing in specialist talent to drive differentiation8:22 Connecting financial systems to add actuarial insight and support9:39 How Specialist support builds trust, drives referrals and enables growth11:41 Realistic AI use amid hype, regulation, geopolitical risks14:31 How AI enables automating document data extraction with oversight16:17 Build deep domain expertise, invest in smart people, use AI as accelerator19:08 Advice to use Enterprise Ireland early and find open, hungry mentors22:15 Plans on scaling sales, rebranding and unified messaging for growth

Today's guest is Frankie Bates, CEO and Co-Founder at Prodensus. In the podcast, Frankie delves deep into the birth of his groundbreaking company, Prodensus, highlighting the innovative strides and the challenges of operating within the freight industry.Topics include:0:00 How a frustration with data inefficiency led to founding Prodensus2:08 Why data accuracy is critical as freight data errors cost millions3:03 Automating logistics data to reduce cost and gain insights4:15 How their AI pivot was validated by winning at the  National Startup Awards5:23 Adapting quickly and empowering a tech-passionate team7:02 Using algorithms to categorise, clean and analyse ambiguous freight data8:32 How the Microsoft's founders program provided unexpected value beyond cloud services9:37 Global supply chain disruptions highlight the need for data-driven optionality

Today's guest is Marie Toft, Founder and CEO at Emotionise. In a rapidly evolving technological landscape, emotions and technology might seem like disparate concepts. However, today's guest Marie, with her unique background and visionary approach, has seamlessly intertwined these elements to create a groundbreaking AI model. Her journey is a testament to the power of emotional intelligence in tech innovation.Topics include:Today's guest is Marie Toft, Founder and CEO at Emotionise. In a rapidly evolving technological landscape, emotions and technology might seem like disparate concepts. However, today's guest Marie, with her unique background and visionary approach, has seamlessly intertwined these elements to create a groundbreaking AI model. Her journey is a testament to the power of emotional intelligence in tech innovation.Topics include:0:00 Her journey from broadcasting to building an emotionally intelligent AI startup3:14 How the pandemic pivot sparked a bold AI startup despite scepticism5:14 EIMEAR, their emotionally intelligent AI with proprietary training data7:43 Building a rare, valuable emotional intelligence dataset from scratch8:50 How only 30% passed their emotional intelligence writing test10:48 Leveraging Microsoft credits as an early OpenAI adopter14:51 How education and communication are key to overcome fear of AI16:58 How AI impacts all aspects of life, requires change management

Today's guest is Patricia Scanlon, Founder, Chair of Ireland's AI Council & Ireland's AI Ambassador. In a thought-provoking discussion, Patricia delves into the transformative impact of AI on education, business, and society. Her conversation explores the journey of innovation, the challenges of early adoption and the ethical implications of AI technology.Topics include:0:00 How her previous work in ethical voice AI transformed education industry standards5:11 The AI Ambassador role has evolved from awareness to expert-led collaboration7:15 Being fascinated by AI's societal impact and inner workings7:58 AI progress is shockingly fast and unpredictable9:29 Why AI is overhyped in valuations but underhyped in business integration12:50 The importance of AI literacy and role of tools like ChatGPT to learn16:08 Advice to hire AI-savvy employees or those willing to learn AI

In the ever-evolving landscape of technology and innovation, the journey of entrepreneurship is often fraught with challenges, discoveries, and milestones. Dermot Casey, a seasoned entrepreneur and innovation advocate, provides an insightful narrative about his experiences and the transformative role of technology in today's world.Topics include:0:00 His journey from From rural Ireland to AI pioneer2:23 Building Storyful from startup to acquisition in four years7:23 His experience with NDRC supporting early-stage tech companies10:22 Know when to quit and how persistence can sometimes cause harm12:38 Success is about relationships and everyone is figuring it out14:35 How Ireland excels in innovation but needs greater investment and vision21:24 Why Ireland should encourage entrepreneurship through education, collaboration and investment25:04 Workshops teach AI for productivity, creativity and data analysis28:49 Using AI to analyze proprietary data improves decision-making and innovation32:27 Applying AI to analyze reviews, solve problems, and enhance productivity34:12 Advice to solve a significant problem, keep it simple and use authentic marketing

Today's guest is Annie Pearl, CVP and GM of Azure Experiences and Ecosystems at Microsoft. As technology continues to evolve at an unprecedented pace, artificial intelligence remains at the forefront of innovation for startups and large corporations alike. In this podcast, Annie delves into the rapidly transforming landscape of AI startups and the opportunities and challenges they present.Topics include:0:00 Startups prioritising responsible, integrated AI for rapid growth3:52 Why enterprises race to adopt AI responsibly through startups5:19 How Microsoft supports startups with tech, funding and enterprise matchmaking8:06 The role of Copilot driving major time & cost savings across enterprises9:46 Utilising AI tools boost employee satisfaction, retention and creativity10:22 Advice to start small with AI or go advanced - just start now11:17 Why AI in healthcare is exciting due to time savings & impact

Today's guest is Rudi O'Reilly Meehan, Founder and Director at Data&Design. In today's fast-evolving technological landscape, the importance of data visualisation cannot be overstated. As a pioneer in the field and founder of Data and Design. Rudi's journey exemplifies how data visualisation can reshape industries, improve accessibility and encourage innovation.Topics include:0:00 Starting Data&Design to bring data to life through visualisations3:17 Partnering with Dublin City Council to visualize tourism data6:17 Balancing AI chat and UX for fun, intuitive planning8:49 His aim to educate on AI search, balance accuracy and randomness11:53 Exploring playful, visual AI interfaces beyond chatbots, especially for kids14:31 Promoting data storytelling, education and community engagement

Today's guest is Martin Curley, Digital Health Leader and Professor of Innovation at Maynooth University. In the episode, Martin delves into the pressing need for digital transformation in healthcare, elaborating on how delays in diagnosis can significantly increase mortality risks. He offers his insights spanning experience from electronic engineering and executive roles at Intel and MasterCard, where he harnessed technology for profit with purpose.Topics include:0:00 His journey to driving digital health innovation through collaboration4:39 Learning from top innovators to shape his leadership approach7:03 Overcoming resistance and driving healthcare innovation10:00 How AI accelerates diagnoses, improves care and saves lives16:25 Revolutionising healthcare through automation, efficiency and accessibility20:47 Utilizing AI and mobile health tools to empower patients and doctors27:51 Adopting digital and telehealth solutions to boost healthcare efficiency and accessibility31:46 How Telehealth and AI improve healthcare outcomes, reduce costs and enhance experiences37:51 The need to reimagine and engineer health systems43:22 Why Martin is driven by purpose, progress, relationships and making a difference

Today's guest is Donal O'Shea, Chief Executive at Deciphex. Pathology is at the forefront of medical diagnostics, offering pivotal insights critical for patient treatment. Yet, in many parts of the world, there remains a stark shortage of pathologists, posing challenges to timely and accurate diagnoses. In this podcast, Donal shares his thrilling journey from academia to industry, where he has become a key player in utilising AI to enhance pathology services globally.Topics include:0:00 His journey from academia to corporate, pioneering digital pathology innovations5:03 How Pathology analyzes tissue samples to diagnose diseases and recommend treatments6:41 Why rising biopsy demand and fewer pathologists impact timely diagnoses10:03 AI aiding pathologists by integrating data, improving diagnostics and efficiency14:13 Facing challenges with data access, rarity and consent17:36 Why datasets in healthcare lack examples for certain endpoints, limiting synthesis19:18 Large AI models focus on high ROI applications, requiring specialized data21:12 The business focus on global scale, with a strong international network23:54 Focus on team-building, continuous growth and global commercialisation27:48 Improving global healthcare, reducing diagnostic wait times with AI

Today's guest is Brian Caulfield, Chair at Scale Ireland. The intersection of startups and venture capital is a terrain marked by trials and triumphs, a landscape well understood by industry veteran Brian Caulfield. In this podcast, Brian shares valuable reflections and advice on building resilient companies and navigating the venture capital landscape.Topics include:0:00 How Startups thrive on passion, teamwork, pressure and problem-solving3:35 Resilience is crucial; hire wisely, prioritize culture and take action quickly8:15 Successful founders impress; VC struggles with people and timing12:19 Winning deals, successful exits and strong founder relationships14:28 How trust, support and problem-solving define strong VC-founder relationships18:02 Why AI startups need proprietary data, strong execution and competitive moats22:37 Ireland needs better startup support, policy fixes and investment incentives28:04 The need to simplify investment schemes, boost clusters and attract venture capital31:45 Scaling requires strong equity incentives, sufficient funding and hiring top talent34:34 Importance of leadership changes, proven strategy and empathetic decisions

Today's guest is Sean Blanchfield, Chief Executive Officer at Jentic. Sean has emerged as a true trailblazer, navigating the challenges of innovation with unmatched resilience. In this podcast, Sean shares insights from his remarkable journey as a serial entrepreneur, shedding light on the invaluable lessons he's learned, the obstacles he's overcome and his excitement for the rapidly growing realms of AI and startups.Topics include:0:00 His journey in startups including founding Demonware and Jentic2:04 How Demonware pivoted repeatedly to perfect online gaming middleware7:01 Demonware's use of guerrilla marketing with party buses and T-shirts10:44 How AI disrupts software and betting on Jentic's future13:45 The role AI agents and how Jentic aims to impact AI infrastructure17:04 Focusing on AI agents, scaling and managing complex integrations at Jentic20:13 His advice to embrace AI, build with it and focus on authenticity22:53 The potential and challenges with Artificial General Intelligence

Today's guest is Wale Ajisebutu, Chairman and CEO at 21st Century Technologies. On his recent visit to Ireland Wale Ajisebutu, a notable pioneer in Nigeria's technological landscape, shared his vision for harnessing the transformative power of technology to empower people and improve society. As the driving force behind 21st Century Technologies, Wale is deeply committed to building world-class infrastructure and advancing Nigeria's economic potential through innovation and strategic partnerships.Topics include:0:00 A Visionary leader leveraging technology for innovation and empowerment2:29 Leading Nigeria's tech infrastructure with data centers, fiber and power3:33 How technology drives the future, empowering people and economies6:26 AI will drive growth in Nigeria within health, education and industry8:45 Why Nigeria is rich in resources, investor-friendly and full of untapped potential10:47 How Ireland's hospitality opens collaboration and investment opportunities12:26 Advice to be daring, seek knowledge and solve problems with purpose

Today's guest is Ciarán Simms, Chief Scientific Officer at KineMo. Bridging the gap between human movement and AI holds a promise to revolutionise athlete performance and injury prevention. Ciarán sheds light on this fascinating intersection with the incredible work they do at KineMo during his insightful podcast.Topics include: 0:00 His background in studying injuries, movement tracking and automation2:03 How Biomechanics impacts injury outcomes4:14 Shifting from pitch tracking to training-focused movement analysis5:33 Their multidisciplinary team developing the AI-powered movement tracking app6:32 How AI-based tracking helps coaches and physios assess athletes' movements9:29 Using AI to extract and analyse joint positions to assess movement competency10:50 How AI tracks and quantifies movement differences for injury assessment and recovery13:46 Challenges in data collection and model training led to growth15:30 Measuring progress helps athletes track improvement and mental well-being17:57 How Movement competency can support broader health applications19:05 Human movement measurement will grow with societal impact as motivation

Today's guest is Rena Maycock, Founder at Chirp. Rena sat down with host Mark Kelly on the show after Chirp won the 2024 AI Award for Best Use of Responsible AI and Ethics to share insights into the remarkable progress of her company, her dedication to child protection and the critical milestones on her path to success.Topics include:0:00 Earning rapid recognition and validation through Chirp's success3:58 How Chirp's success grew as online safety laws evolved8:47 Building ethical AI for child safety, but facing data-sharing challenges12:36 How Chirp detects grooming patterns by analyzing conversation history14:03 Licensing to major telcos, ensuring real-time filtering without lag16:35 Chirp's biggest cost is cloud computing; pricing varies by region19:50 Aiming for a flawless launch, prioritizing safety and efficiency22:10 Chirp's B2B model focusing on partnerships, scaling costs effectively

Today's guest is Nicole Baker, CEO at biologit. Founded around 2020, biologit - who was a finalist in the Best Application of AI in Healthcare at the 2024 AI Awards - has pioneered an innovative approach to pharmacovigilance, the practice of monitoring the effects of medical drugs after they have been licensed for use.Topics include:0:00 Applying AI and NLP to analyze pharmaceutical literature efficiently3:06 Helping pharma companies and service providers save time4:10 Building AI with open-access literature to analyze unstructured data6:18 How Gen AI isn't fully validated for pharmacovigilance compliance9:14 Pharma adoption of AI is slow due to learning and change management11:19 How AI streamlines event detection and global biomedical data monitoring14:19 Signing 12 new contracts, expanding to top pharma

Today's guest is Filippo Sassi, Head of the AI Labs at Version 1. Direct from the Guinness Enterprise Centre, Filippo delves into the nuances of what it means to lead an AI lab and innovate at the cutting edge of technology, while also giving more insights into their product SimpliText, which was selected for as a finalist in the Best Use of Responsible AI and Ethics category at the 2024 AI Awards. Topics include: 0:00 An insight into his AI team, rapidly prototyping innovative business solutions 2:31 How SimpliText uses AI to help dyslexic readers 3:26 Using AI to simplify text using LLMs, vision and speech 4:19 How users can upload documents, click paragraphs and simplify text 5:10 Iterating AI models to simplify text while preserving meaning 6:03 Use case: Helping a friend read reports, improving her work life 6:48 Offering personalized settings for different dyslexia needs 7:56 Developing a browser plugin with simplification and translation

Today's guest is Peter MacMahon, Consultant Radiologist at The Mater Hospital. Following the Mater Hospital's nomination in the Best Application of AI in Healthcare category at the 2024 AI Awards, Peter joins the show to discuss the integration of AI into radiology and healthcare at large. This conversation provides a window into how AI is being used to enhance patient care. Topics include: 0:00 How his early interest in tech led to radiology in medicine 1:58 How digital radiology revolutionised data access, AI and innovation 5:04 Simplifying tracking tumor changes with prior images 5:57 Applying AI to improve emergency radiology, speed stroke diagnosis & boost accuracy 11:12 AI as a reliable 'wingman,' supporting human decision-making in radiology 12:57 AI tools are helpful, but still prone to making mistakes 14:03 How AI can influence human bias, leading to over or under-diagnosis 15:16 AI improves diagnosis accuracy, but patient outcome studies needed 18:28 Deploying AI in healthcare is complex, involving data protection and coordination 20:39 How a cyber attack delayed AI rollout, but perseverance ensured success

Today's guest is Meghan Dowling, Computational speech and language scientist at T-Pro. Meghan has gained recognition for her impactful work, including being a finalist in the 2024 AI Awards Women in AI Ambassador of the year category. Meghan speaks about her work within Automatic Speech Recognition (ASR) at T-Pro, an exciting company making strides in medical documentation. Topics include: 0:00 Her role and journey into working with Automatic Speech Recognition 2:06 How T-Pro reduces clinicians' documentation burden with speech technologies 3:12 Why Medical ASR requires high accuracy for patient safety 4:21 Tackling accuracy, terminology, hallucinations and bias challenges 7:19 The importance of mentors and supporting women in tech 9:19 A new Co-pilot project to enhance doctor-patient interactions with ASR

Today's guest is  Dr. Johann Issartel, CEO and Co-Founder at MoveAhead. In the episode, Johann shares insights into his passion-driven journey to improve physical literacy among children. MoveAhead, a company deeply rooted in academic and scientific research, aims to tackle the growing issue of sedentary lifestyles in young people by blending technology with physical education. Topics include: 00:00 Empowering kids with confidence through physical literacy 03:43 How deep science guides personalised assessments and active video games 05:18 Applying AI to personalise kids' movement education and development journey 07:34 How incremental progress builds confidence and prevents negative cycles in kids 09:11 Ensuring privacy while promoting active learning for kids 10:23 How startups they work with use apps to promote kids' active lifestyles 11:52 Using clean data and science to create effective, engaging tools 14:00 Targeting sports organizations and schools to boost kids' engagement 15:25 Developing customizable models for diverse needs 17:01 AI's growth is becoming integral to daily life

Today's guest is Peter Fitzsimons, Senior Manager - Innovation and Data at Irish Life. The application of AI is proving to be a game-changer across various industries and at the forefront of this revolution in the insurance sector is Irish Life, who recently won the 2024 AI Award for Best Application of AI in Consumer/Customer Service. In the episode, Peter tells us more about Irish Life's winning AI application CARA and its impact on the customer experience. Topics include: 0:00 His journey from actuary turned AI leader with entrepreneurial experience 2:29 Driving AI innovation through collaboration and clear communication 4:14 How CARA accelerates claim payouts, prioritizing empathy and technology 5:36 Start with the "why" and how motivated change impacts Irish society 6:47 The need to understand processes, then use AI to automate and assist 7:59 Why LLMs excel at analyzing language, but user comfort is key 10:42 Reducing Claim acknowledgment time from nine to less than three days 11:39 How AI adds a fourth layer to enhance claim assessment insights 13:06 How AI will handle small tasks, improving claims processing and personalization 14:33 Advice to start with a clear purpose, learn by doing and evolve

Today's guest is Jeremiah Scully, Senior AI R&D Engineer at Moofwd. In the episode, Jeremiah explores how he is applying AI from academic research in solar physics to impactful applications in the tech and finance sectors. A finalist for the Young AI Role Model of the Year award at the 2024 AI Awards, Jeremiah shares his journey, insights, and the projects that bridge the gap between solar physics and business solutions. Topics include: 0:00 His background as an AI R&D engineer solving edtech and fintech challenges 4:28 His PhD on AI in solar physics with real-time solar weather detection 11:44 How solar storms disrupt GPS, power and how AI aids early detection 14:19 Why AI models remain consistent and data preparation drives adaptation 16:15 Why companies are hesitant about generative AI, especially regarding data privacy 18:26 How companies embracing AI finish projects faster 20:14 AI has become diverse, impacting marketing, sales and coding

Today's guests are Seshu Tirupathi, Research Scientist and Elizabeth Daly, STSM and Research Manager of the Interactive AI Group at IBM Research Ireland. In today's episode, we are delving into fascinating world of AI and its application in cybersecurity, spotlighting IBM Research's work as a finalist for Best Application of AI in a Large Enterprise at last month's AI Awards. Topics include: 0:00 Interactive AI and incremental ML for risk classification 1:57 Challenges in continuous learning, dynamic updates, and explainability 2:51 Combining interpretable rules with incremental ML for adaptability 5:27 Integrating heuristic rules with ML for adaptability and transparency 6:29 How Explainable ML integrates user feedback to improve models 8:21 Being inspired by IBM collaboration, project bridges AI and stakeholder feedback 9:41 How integrating feedback improves ML accuracy and client satisfaction 10:40 How transparency in AI balances vulnerability risks with improved oversight 13:13 Why dynamic models are essential for evolving data and systems

Today's guest is Mahak Jhamb, Europe AI and Innovation Leader at Mercer. Understanding how businesses can effectively incorporate AI into their strategies is crucial and in this podcast, Mahak shares her perspectives on how AI can drive business transformation, drawing from her experiences at Mercer. Topics include: 0:00 Her evolving role from education, innovation, productivity & strategy 2:39 How secure AI enhances productivity, trust and efficiency 4:46 Focus on efficiency, new revenue and AI comfort 7:53 How AI centralizes content, enhances organization and reshapes roles 10:28 Having executive support and enthusiasm to drive AI adoption 12:18 Why data and benchmarking will define future organizational value 14:40 Key consulting skills focus on filtering vast data effectively

Today's guest is Deepak John Reji, Senior Data Scientist, and associated with University of Limerick. Discussing Deepak's AI Awards 2024 nomination in the Best Use of Responsible AI an Ethics category, this episode centres around the challenges and opportunities in creating safe and responsible large language models (LLMs) that strive to reduce bias and bolster ethical AI practices. Topics include: 0:00 Mitigating bias in AI through fine-tuned LLMs 5:23 Challenges in curating unbiased data and training models 8:39 How bias perception varies by context, demographics and culture 11:29 How diverse annotators ensured culturally representative bias assessments 12:53 Enabling scalable, domain-specific LLM solutions through Instruction-led fine-tuning 15:21 Focus on responsible AI, integrating ethics and cognitive science

Today's guest is Jennifer Geraghty Ryan, Principal Product Manager at Microsoft Ireland. As AI agents emerge as some of the most exciting innovations, Jennifer – who was an AI Person of the Year finalist at the 2024 AI Awards - delves into her journey and the groundbreaking work that her team is doing with AI agents and Copilot Studio. Topics include: 0:00 Building AI agents to empower customer success teams 3:18 Empowering global impact through Microsoft's Copilot Studio platform 4:42 Aligning generative AI with customer priorities for impact 8:15 How GPT exceeded expectations in due diligence automation tasks 10:05 Ensuring transparency and citations for AI-driven agent actions 11:45 Why AI's non-deterministic nature complicates traditional software testing methods 13:37 How AI agents will transform workflows into dynamic, multimodal interfaces 16:11 Humans will manage agents, overseeing tasks and escalation

Today's guest is Alan Smeaton, Professor of Computing at Dublin City University. and a member of the government's AI Advisory Council. In this episode, Alan chats with host Mark Kelly about the evolution of Artificial Intelligence, its current applications in education and energy, and its future potential. Topics include: 0:00 His experience integrating AI research, teaching and applications 2:14 How Generative AI supports both traditional and self-directed learning 5:59 How Multiple LLMs address biases through collaboration and diversity 9:11 Being cautious about agentic AI systems; logic processing underdeveloped 12:09 Using smart meters to track energy use & enable personalized tariff comparisons 17:20 Why AI's future may face a reckoning, favouring diversity over monopoly 20:10 The AI landscape is unpredictable, with new players and growing regulation.

Today's guests are Muiris O'Dwyer, CEO and Co-Founder and Aidan Connolly, Co-Founder and Director of Technology at EcoEasi. EcoEasi leverages AI to simplify supply chain ESG (Environmental, Social, and Governance) reporting for mid-sized companies and their SME suppliers. They have been selected as a finalist for Best Application of Sustainability for the 2024 AI Awards, highlighting its innovative approach to democratising ESG reporting through AI. Topics include: 0:00 Applying AI to simplify ESG reporting for SMEs and corporates 7:38 Using Oracle AI to pre-populate accurate SME reporting data 9:23 Simplifying complex SME reporting for SMEs efficiently 10:46 Ensuring data accuracy with anomaly detection 12:56 Simplifying ESG reporting for SMEs with robust accuracy 15:38 Staying updated on models by tracking partnerships and reliability 17:35 Challenges of trust in responses and data security 19:25 Staying updated on innovations to drive real-time ESG reporting

Today's guest is Ronan Geraghty, Subsidiary COO at Microsoft Ireland. , who are principal sponsors for next week's sixth annual AI Awards. In the episode, Ronan explores the monumental strides in technology and innovation taking place at Microsoft, as he delves into the transformative impact of AI initiatives, the expanding role of Microsoft in Ireland, and what's next for AI and its applications. Topics include: 0:00 Recent announcement of 550 new engineering jobs in Ireland 2:21 His role to drives strategy, AI and cloud innovation 3:33 How their foresight in AI investments drives industry leadership 4:51 How AI's rapid evolution fuels endless possibilities and innovation 6:43 Microsoft's role in showcasing real-world AI applications 9:36 Shifting from experimentation to scalable business transformation 12:02 How AI drives tangible business impact through optimized processes 13:46 Why AI success hinges on clear goals, leadership and adaptability 16:32 Leveraging Copilot as a coachable virtual teammate to optimize tasks 18:48 Enhancing skills, enabling creativity, productivity and personal growth with AI 20:54 Why security is the top priority, ensuring trust and safeguarding data 22:06 How AI is evolving to enhance collaboration and automate tasks

Today's guest is Apoorva Kumar, Co-Founder at CEO at Inspeq AI, who are a finalist in the Best Application of AI in a Startup category for the 2024 AI Awards. for their work in tackling Generative AI challenges by offering a comprehensive framework for evaluation, guardrailing and governance.  Topics include: 0:00 Enabling responsible AI adoption through their governance platform 5:19 How they enable scalable, compliant generative AI for enterprises 9:41 Delivering fast, cost-effective, responsible AI compliance 12:06 Their rapid growth, major partnerships and aim for global AI impact

Today's guests are Stefan Goor, Group CIO and JC Durbin, Head of AI Innovation at Ardanis. As a finalist for the Best Application of AI in an SME and Consumer/Customer Service categories at the upcoming 2024 AI Awards, Ardanis offers a compelling narrative of how AI can transform business processes and customer interactions within the call centre industry. Topics include: 0:00 How Ardanis are delivering customized, transparent & continuous value solutions 3:27 Their customized approach aligning solutions to each client's journey 5:07 How their AI platform Aileen addresses specific client needs 7:45 Improving call center scalability, agent well-being and customer satisfaction 12:39 Applying AI in contact centers delivers 99% accuracy, surpassing agent performance 15:13 The role of AI in reducing human error, improving categorization, training and processes 18:00 How Alien's accuracy, customization, and integration make it ideal for regulated sectors 20:52 Why innovation is problem-driven, focusing on value, not trends

Today's guest is Emerald de Leeuw, Co-Founder at Women in AI Governance. Emerald is a finalist in the 2024 AI Awards Women in AI Ambassador of the year category for her role in championing diversity and inclusion in AI, as well as her position as a leading expert in AI ethics and governance. Topics include: 0:00 From entrepreneurial law student to GDPR-focused startup success 6:52 Balancing innovation with ethics for meaningful & responsible tech development 10:46 How a values-driven approach aligns with regulations and ethical principles 12:41 Why organizations must define values and leadership alignment with AI 14:46 How Mentorship, self-awareness and humility are key to leadership success 18:20 How Mentorship often starts organically, with mutual respect and timing 21:18 AI governance and privacy are evolving with legal frameworks

Today's guest is Fergal O'Connor, CEO/founder and Galvin Venugopal, Head of Engineering at Buymedia. The company have been nominated for the 2024 AI Awards in the Best Application of AI in SME for their AI-powered platform, which is designed to transform how SMEs approach advertising. Topics include: 0:00 Building Buymedia's AI platform to solve advertising challenges 2:34 Their AI-driven omnichannel advertising optimization platform 6:40 Using data-driven insights remove biases in audience media consumption 8:17 Testing multiple models for accurate media insights and feedback 10:01 How econometrics model optimises marketing campaigns for SMEs using AI 12:43 How Quality data sharing optimizes advertising and boosts client ROI 16:09 How Data integration takes time and why patience is needed for insights 18:10 Applying AI to enhance customer journeys and improve advertising efficiency 21:12 Integrating creative data can enhance campaign effectiveness analysis.

Today's guest is David Moore, CEO at Viska Systems. who have been selected as a finalists in the Best Application of AI in an SME at the 2024 AI Awards. They have been nominated for their AI-driven vision system, Viskam, which addresses inaccuracies in medical device manufacturing by providing precise counting of microscopic components. Topics include: 0:00 His background and journey to founding Viska Systems 4:27 How Viskam pivoted to a product-based model, enhancing accuracy significantly 8:05 Simplifying model deployment, supporting open and closed-source options 10:11 Edge AI models face memory limitations, while machine vision requires accuracy 11:51 How Viskam reduces waste, designs recyclable products & saves energy 13:26 Focusing on on counting, label detection and video search 15:28 How Customer feedback is crucial for successful product development 16:43 Shifting towards less coding and enhanced scene detection in video.

Today's guests are Beata Dagiel, Head of International Business Development at Software Interactive & Sławomir Paszko, CEO at AISP. As cities grow, so does the need for smart, sustainable infrastructure that supports efficient, eco-friendly urban mobility. This is where Software Interactive and their subsidiary AISP step in with their cutting-edge AI Traffic Tracker - a solution shortlisted for this year's AI Awards for its innovative approach to sustainability in traffic management. Topics include: 0:00 Software Interactive's expertise in AI and bespoke software solutions 4:11 Introducing AI-powered traffic tracking for smart cities with 98% accuracy 8:06 Creating custom traffic measurements for CO2 and congestion analysis 10:56 Improving traffic management and public transport decision-making 12:18 Anonymising traffic measurement information 14:00 Empowering businesses with custom software for sustainable growth

Today's guest is Cian Hughes, Head of Venture Capital AI EMEA at Oracle. In the episode, Cian provides an in-depth look at his extensive background in technology and venture capital, as well as insights into the exciting developments Oracle is spearheading in the AI space. His journey from startup entrepreneur to venture capitalist to his current role at Oracle showcases his multi-faceted expertise in the world of tech and investment. Topics include:  0:00 His tech career spanning startups, venture capital and Oracle 6:05 Having a lifelong passion for cutting-edge tech, from PCs to AI  8:56 Providing AI infrastructure and global scaling support at Oracle  11:02 Partnering with NVIDIA to enhance cloud infrastructure scalability  15:32 How AI enhances customer service  18:11 Why investors seek scalable solutions that solve real customer problems  20:18 How the growing reliance on GPU technology fuels AI and robotics

Today's guest is Shmulik Barel, Vice President of Product Engineering at Workhuman - one of Ireland's leading tech companies that has made a global impact in both Ireland and the U.S. In this podcast, Shmulik shares fascinating insights on how WorkHuman is leveraging AI and innovative technologies to improve the employee experience, drive company culture and empower leaders and teams. Topics include 0:00 His career journey from software engineer to VP at WorkHuman 3:03 How WorkHuman's platform drives culture through continuous recognition 4:21 Social recognition to boost morale and allow appreciation 6:33 How Data-driven insights enhance recognition and employee development 9:45 AI insights empower leaders to improve team engagement 11:54 Ensuring data protection and compliance with regulations 13:57 How AI creates opportunities and challenges in hybrid work environments 17:51 How Workhuman is adapting to AI by evolving software engineering roles 20:19 The need to embrace changes in operations from CEOs to employees

Today's guest is Ger Perdisatt, Chief Executive Officer at Lua Health. As mental health awareness is becoming increasingly important, organizations are seeking innovative solutions to promote workplace wellness. In this episode, Ger joined host Mark Kelly on the podcast to share his insights on the transformative role of AI in early detection and support for mental health issues in corporate environments. Topics include: 0:00 Transitioning from Microsoft to Lua Health to pursue new opportunities 2:58 Proactively assessing mental health through corporate chat analysis 8:04 Having clear messaging and secure AI experimentation to build confidence 12:14 Showing tech outputs and ensuring privacy to build trust 17:56 How managers gain continuous insights into employee well-being without surveys 21:51 Why leadership buy-in is crucial for successful employee well-being initiatives

Today's guest is Stephen Conmy, CEO and Founder at Contenseo. As content creators, publishers and copyright holders face increasing challenges when it comes to licensing their work, Contenseo are a game-changing solution aiming to simplify and streamline the content licensing process. In this podcast, Stephen discusses how this innovative platform is transforming the content licensing industry. Topics include: 0:00 Creating License Finder to simplify the content licensing process 2:30 Building a system to simplify content licensing for publishers 4:08 How their AI-driven system controls content licensing requests efficiently 4:52 Utilizing AI ethics to inform responsible content licensing practices 5:44 Recent trends such as transforming written content into engaging audio formats 7:53 Developing a WordPress plugin to simplify content licensing for publishers

Today's guest is Dr. John Sheehan, practicing Consultant Clinical Radiologist whose expertise goes beyond medical imaging, delving into the forefront of digital health innovation and transformative healthcare leadership. His clinical skills, honed through fellowships at Northwestern Memorial Hospital in Chicago, are complemented by his strategic roles at Blackrock Health in Dublin, Mobile Medical Diagnostics and xWave Technologies. Topics include: 0:00 His early exposure to medicine, technology and AI integration 4:03 How AI enhances radiology accuracy, personalization and healthcare efficiency 8:34 Improving radiology accuracy, speed and patient outcomes with AI 12:19 How AI simplifies radiology reports to improve patient understanding and decisions 16:07 How AI offers powerful tools, but requires cautious adoption 23:17 The AIMS Summit to connect global clinicians and tech for healthcare innovation

Today's guest is Ashley Woods, Director of Engineering, Data and AI at Datalex. In the episode, Ashley dives into the transformative role of AI in the travel sector. Datalex is at the forefront of revolutionising eCommerce solutions for airlines and Ashley shares some fascinating insights into how AI is reshaping both customer and employee experiences. Topics include: His career journey from IT management to data and AI Improving airline booking with better e-commerce solutions How their APIs integrate with airline systems to enhance booking experiences Their AWS partnership to provide tools for customized, streamlined solutions Using AI to automate mundane tasks to enhance focus on complex work Pricing AI dynamically adjusts airline prices and boosts revenue management How Generative AI aids employee knowledge retrieval Pricing AI will expand with new data sources and services

Today's guest is Liam Cronin, CEO at RDI Hub. In this episode, Mark and Liam discuss the upcoming 5th International John McCarthy AI Summer School, with this year's theme focusing on AI for Sports. The event will take place this week on September 12th and 13th in Killorglin, County Kerry, and will also be available remotely for attendees. Topics include: A history of the AI Summer School focusing on diverse industry themes This year's theme with a focus on AI in sports and spectatorship Highlighting athlete performance, injury prevention and gender differences Day two's focus on AI for personalized fan experiences An AI centre of excellence offering training, strategy and support How to attend/register and the sponsors that make it all happen

Today's guest is Brendan Byrne, Technical Manager | Machine Intelligence at TOMRA Food. In this episode, Brendan will look back on his journey into the world of AI, his current role at Tomra Food and the innovative ways AI is transforming the food industry.   Topics include: His journey in technology, transitioning from academia to industry How Tomra innovates across industries to reduce global waste How their optical sorters ensure safety, efficiency and sustainability High-speed data processing with precise model tuning challenges Using AI to predict component failures and reduce downtime Exploring generative AI to optimise usability and efficiency

Today's guest is  Martin Garvey, Director of Enterprise Sales at Gong. In the ever-evolving landscape of sales, staying ahead of the curve is essential. In this podcast, Martin delves into the transformative power of artificial Intelligence in sales, highlighting how Gong is at the forefront of this revolution. Topics include: His career journey career to a focused SaaS role at Gong How the Gong platform boosts sales with AI and data insights Tracking detailed metrics to replicate top performers' success Driving customer success by improving deal speed and win rates Boosting efficiency by providing insights for effective training How Gong targets buying committees by suggesting key contacts Providing real-time deal insights and risk assessment (demo) How AI improves sales with faster onboarding, personalization and predictions Get in Touch

Today's guest is Pedro Ecija Serrano, a seasoned expert in Actuarial Science, Data Science and AI Ethics. In the ever-evolving world of data science and AI, the intersection with traditional fields like actuarial science offers fascinating insights. In this episode, Pedro discusses the dynamic relationship between these fields and the innovative ways in how it's shaping the financial services industry. Topics include: His career journey from statistics to finding his passion as an actuary Why insurance pricing is constrained by regulations and societal fairness How AI is quietly innovating insurance with governance and ethics focus Why Insurance demands cautious AI adoption to safeguard society His focus from modelling, ethical AI and strategy Advice to define strategy, reverse-engineer success and implement targeted AI actions How not all solutions need AI but listening to customers suffices Becoming a judge for the 2024 AI Awards Building trust in actuaries who are passionate about new technologies