Podcasts about 10 year anniversary

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In this live episode, the gang celebrates 10 years of rambling on about RC toys. Watch this episode on YouTube

In this celebratory episode, The Suite Spot hosts two TMG veterans, Director of Product – Respond and Resolve™, Jackie Avery, and Chief Technology Officer, Jason Lee, on the podcast to commemorate the 10 year anniversary of the Respond and Resolve™ digital solution.  Jackie Avery discusses what the milestone means to her and her team, and how responding to reviews is the foundation for connecting to guests and why it’s critical for hoteliers to give authentic responses to their guests. Jason joins the podcast to share the history and evolution of the Respond and Resolve™ digital solution and how it has become the industry solution service it is today.  Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello everyone, and welcome to another episode of The Suite Spot, a celebration, my favorite type of episodes we have on the Suite Spot. Very excited to share a milestone and achievement, a celebration, like I said, a 10 year anniversary of our award-winning, industry leading Respond and Resolve™, review response solution. Here with the Product Director of Respond and Resolve™, Jackie Avery. Jackie, welcome back to the Suite Spot. Jackie Avery: Thank you. I’m so happy to be here. I’m so excited to talk about this too. Ryan Embree: Congratulations, what a feat. 10 years of responding to reviews. We are gonna have the opportunity to speak with Jason Lee, our Chief Technology Officer, and we’re gonna talk to him about really the history and evolution of this solution, and really guest feedback management in general, how that’s evolved over time. But with you, I thought we’d start with talking about present today and this solution respond and resolve, again, responding to guest, hotel, guest reviews. What makes this so special? What is the secret sauce? Why has it seen such an explosion of growth from our hotel partners, and what do people love about it? Jackie Avery: Yeah, so I’d say everyone on my team probably has a different answer to this, but for me, it really comes down to passion, time, and flexibility. So we’re really passionate about that connection making, you know, that moment with the guest truly matter. Taking the time to really connect in that way with them. And I’d say, I guess right, others might say, well, you know, these other people within the industry or at the hotel also have that passion and, and care about that connection. So, I think we all agree that that’s really important. But then you come to also adding in time. So someone might be able to dedicate an hour to responding to their guest reviews, or maybe even a few hours a week, and they feel really good about that. But like for us, right? This is day in, day out. This is what we do all day long. We really have the time to not only have the passion for that connection with the guest, but take the time to think about what they wrote and how they wrote it. And so, and there are gonna be people who have the passion and have the time, and I absolutely do not wanna diminish that. I’m so happy that they do. I’d say the third, and just as equally important aspect though, is flexibility. So this is an ever changing landscape, right? One moment. The M dash in writing makes you sound human. It’s casual. This is how you connect. The very next day, that’s an indicator of AI. If you’re using that, no one thinks you’re you. So in the past, right, you would start writing a response and you just wanna make sure you’re not sounding defensive, you’re not being dismissive of, whatever their concern is. And that’s still important, but that’s not where you start anymore. You start by convincing someone that you’re a person, you’re sitting at a computer taking away from all of these other aspects of your job, and you’re like, my first step is showing everyone that I’m me and I’m real. So, on top of all of that, right now, you’ve got that going on. Maybe, you know, you feel like you’ve got a handle on it. There is a very intense, again, ever changing landscape when you’re thinking about the political climate, the economic climate, and those impacts the guests and travel. We all know that. And so it’s really hard to meet a guest where they’re at. If you’re not keeping up to date with everything going on. You have to be aware of those shifts that are happening all the time to everyone. Ryan Embree: Yeah. It’s ever changing, especially over the course of a decade, which has obviously been the timeline of this solution here. And you’re absolutely right. I mean, that authenticity is so key to show the guest that you actually care about what you wrote. And you’re right, there’s a challenge now to almost convince that guest that I am real. I am listening to you and I’m connecting. And there’s a reason why in this age of technological advancement and AI, we were talking about it every single day. We’re at the peak of technological advancement. Every single day we move forward, there are still hotels that come to us and say, we want to maintain a human to human connection. We don’t want AI to be responding or generating responses that are going straight to our guests. Why do you feel like that is, and and what are the feedback you’re hearing for these hotel partners? Jackie Avery: Yeah, so when you zoom out, right? Guests are the entire reason that hotels exist. So when you’re considering reviews and checking reviews before you stay somewhere or leaving a review, after you’ve departed, these are really important aspects of the guest journey. They’re a part of your guest experience. So when you are a property who is fully invested in your guests having a great experience at your hotel, you want them to be surprised when they come in the best ways. You want them to leave with the best memories and spread that by word of mouth and online, you understand that you have to continue that real connection the same way you want to at the front desk in those points online. You have to connect with them human to human in that review response. Ryan Embree: You know, Jackie, one of the things that I think makes the solution so special, and something you’ve done a great job of is curating this team of professional writers where a lot of these writers here went to school for writing and communication. You know, these are degrees that are their specialty. They have a passion for this, right? And you talk to a general manager nowadays maybe they didn’t, maybe they don’t have a passion in writing, right? Like, that wasn’t why they got into hospitality to say, I wanna be a writer. But, you know, you created this team that also understands the nuances of the hotel world. It’s the only vertical that we work with in hospitality. And there’s so many of those little nuances that you have to teach and you have to incorporate in your messaging and in your review response writing to make sure that is articulated so clearly to your guests, or really it undermines your reputation as a whole. Talk to us a little bit about some of those nuances, maybe some examples and how you’ve been able to generate just this team of, again, just incredible writers. Jackie Avery: So, I’m fortunate because we’re doing this episode to celebrate 10 years. So we know what we’re looking for and we have experience in how to train specifically writing for hospitality and guest reviews. So fortunately, you have these degrees where people come in, they’re educated, they know how to write well, and then you have this training based on real world experience. And having seen the evolution of guest reviews. You used to get it where guests only left reviews when they’re angry. That’s not the case anymore. Guests go, they love the praise of feeling rewarded for leaving a good review. They wanna leave a good review. And having written so many, right? Each individual learns something and takes it back to the team. So it’s consistent workshops, it’s creative workshops, it’s adjusting to the new landscape, right? Being aware of what is seen as AI and what is AI. Being able to identify a review where a guest used AI to leave it, maybe. Or also being able to take a moment and pause and know the best way to reach another human when they’re being skeptical. So where as someone on property, right? They’re so focused maybe on, well, I wanna let this guest know that’s not how we do things, or that’s not really what happened here. And this professional writer on the team realizes the first line of this review was, and I bet a bot is gonna answer this. You have to cross that bridge first. You have to tackle that first. And if you don’t know how, it’s gonna be really hard to get your actual message across to this person that you really want to. So, we’re always building on what we know, because we realize what we know today can’t be what we rely on forever. Everything is gonna be different in three months. Everything will be different in one year. And when you’re set up to be able to make those adjustments, and you’re excited about that, when you love writing, when you love being able to write in a different way and connect with someone, and this is your passion, you know, you thrive in that landscape, it’s not a challenge that you don’t wanna take on. You look forward to it. Ryan Embree: Yeah, absolutely. And you’re absolutely right about the landscape. Completely changing. Sometimes, even though over the course of 10 years, I mean, booking has their pros and cons. They actually essentially solicit some of the negative feedback so that you can address that character count, right? With a TripAdvisor and maybe now going into reviews with no content at all, and responding to those PPI and personal information using people’s names in those responses. Is that something that a site allows or not? All of these are things that you wouldn’t really think through in responding to reviews, but it’s so critical and so important because, again, it’s an underlying foundation of your reputation management. And why do we respond to reviews to show we care? So if that care isn’t being shown, it really undermines your reputation. So, anything that lasts for 10 years obviously, means that it’s a success. I’m sure you’ve heard over the years some really, really rewarding pieces of feedback from our hotel partners. Can you share, we love a good story here on the Suite Spot in the podcast. Can you share any examples, maybe just one or two of some special moments or conversations with some of our Respond and Resolve™ clients? Jackie Avery: Yeah. Thinking back, because it feels really relevant this year, because it does seem to be happening more frequently, I think back to an email I got from a client, and they were going through it, their property started receiving hundreds of reviews within an hour to, because of something happening within the city, it was something going on. That was happening citywide and really had nothing to do with their hotel. And you can imagine in that moment, they’re fielding calls at the front desk from guests who haven’t arrived yet. They’re trying to ease concerns from guests in house, and their online listings are just being flooded from people who aren’t there and are just saying stuff. And really, it’s just because of the city they’re in and something that the property has nothing to do with. So in those moments, I’m so grateful that we can help. I got this email from this hotel, and they were just like, thank you. I had so much on my shoulders, and I know I have this support and this, and I put out these things, you know, to these other people at the property who help us. But in that moment, I knew, I knew you guys were there. Yeah. And I knew that you could give advice on what to do. You’ve seen it before. You helped guide my steps. And I’m so grateful for that, that our years of experience mean that in the moment a guest can be served face to face, and we can be assisting, you know, with things happening outside of this property’s control. Ryan Embree: And what a line to tiptoe too, if AI is involved, right? And that, and the messaging is not communicated the right way there, it could mean so much more than just a one star review. It could mean detrimental damage to your reputation, especially in those moments of crisis. Jackie Avery: Absolutely. And some sites let you edit what you post back and some don’t. So the stakes are high. And it’s happening fast. Ryan Embree: Absolutely. Very fast. And so, as we wrap up our conversation here, and again, congratulations. As Product Director, you look at this, what do you look at this 10 year milestone? What does it mean to you and what’s your vision for the future of this solution? Jackie Avery: Yeah, this milestone, I feel it, I feel it personally. Not just for me but my entire team. When you genuinely care about connecting with other people and helping and being support in this way, it’s really easy to feel the joy in what you’re doing. So this milestone, to me, is just something that I am reflecting on that I’m so grateful, I’m so grateful to be able to work with clients across the country and help people out there connect in a space where they’re expecting not to have that opportunity. More often than not, people are expecting not to hear back, or they don’t wanna get their hopes up that they will hear back, but they do. Yeah. And it feels great. And I love that. Ryan Embree: Yeah. The stakes can’t be any higher right now when it comes to that. And hotels are getting creative with trying to figure out ways to connect with guests in a world where, you know, you don’t have to visit the front desk anymore. You can, you don’t have to interact with hotel staff anymore. So hotels are trying to figure out ways that they can keep a constant line of communication. And this is always gonna be a place where guests are, are gonna be, do not make it a one-way conversation. They’re gonna continue to leave feedback. Are you genuinely listening? Are you authentically responding? And we’re so grateful to have you on this podcast to celebrate this milestone. Thank you, Jackie. And congratulations again to you and your team. Jackie Avery: Ah, thanks so much. It was great to be here. Ryan Embree: Next wee’re gonna be talking with Jason Lee, Chief Technology Officer at Travel Media Group, where we’ll talk a little bit about the history and evolution of this Respond and R™esolve solution, which just turned 10 years old. Ryan Embree: Hello everyone. Welcome to part two of our 10 year celebration of TMGs Respond and Resolve™ review response solution. I am here with one of the architects, CTO, Jason Lee, congratulations to you and your team 10 years. Jason, you know, we love a good origin story. Talk to us, bring us back 10 years ago when you started, maybe it was even before 10 years. But tell us a little bit about how Respond and Resolve™ came to be and kind of the evolution of the solution that now turns 10 years old. Jason Lee: I mean, I think we at that time, we had been kind of doing reputation for hotels for a little bit, mostly in post-day engagement. And then also monitoring reputation scores and reputation flow. And we were getting questions like, hey, can you handle review response? And so we sat down and we were like, we’re getting this more and more. And we had salespeople that were saying the same thing, like, hey, I just got the phone with this guy, and he said he would buy except if we had this product. And so we sat down and we started thinking about like, what is it gonna take to, to get this done? And we had, we happened to have a tech summit during that same time, and we all sat down. So at that time, it was all the tech leaders we had and our tech team as well. And we really just kind of mapped out, like, what would it take to, to do this? Yeah. And at the time I was like, listen, the only way this is gonna work, anybody will even buy this, is if they can ensure that whoever is providing them the response is gonna do it in their voice is gonna be able to do it in a way that they would do it. Speak to their guests in the way that they would wanna be spoken to. And so we sat down and we put together what was kind of the building blocks of what is today’s, Respond and Resolve™, Travel Media Group. But at the time was even more complicated. It had multiple touch points. So it had a single, it had a touchpoint of the review coming in. It had a touchpoint, after the response where we would audit the response before the response went to the hotel, the hotel would then approve the response. And then once the hotel approved this approved the response or edited the response, it would come back to us and we would touch it one more time before we would then publish that response. So we had this, like, we had a three touch internal, like four touch, if you include the hotelier system. And, you know, and of course, you know, anybody who’s done any kind of product work or anything would think like, that’s an insane amount of touches, that’s a crazy amount of scaling. And so then our secondary thing was like, how do we do this based on the number of reviews or whatever? And we weren’t even thinking that way. We’re like, because there’s an unknown number of reviews, how do we even do this? So we started the product out with, with that kind of cadence, with 20 reviews being kind of the core. So you get 20 reviews a month, and it was TripAdvisor only. Yeah. And you had this one critical response. So we would like, you know, if there was a, something that really, that happened that was really bad, we would write this like very specific kind of PR version of a response. And that was the original product. So we put it all together, we put our price point out, and, and I believe you were the first person to sell one to a hotel. So, so as we got that going, then it was, you know, then, then we went through the rest of kind of like the evolution of the product. But at that time, it was something I think one other company was doing, but we, you know, we didn’t really know what they were doing or how they were doing it. So we kind of took our own path in how we created it. Ryan Embree: And we were talking off camera about, you know, some of the challenges. And maybe I think it’s through some of the unexpected. ’cause you think about, all right, you know, if tomorrow, you know, someone was like, let’s, let’s create a company that responds to reviews, and then all of a sudden you start building that and you come across these challenges, these, these issues, these problems that you’re like, well, I didn’t think about that. I just kind of thought about the output and input. What were some of those kind of learning lessons along the way, and how did you kind of adapt to that, whether using efficiencies technology, because it’s a lot more difficult than just saying, Hey, we’re just gonna respond to your reviews. I think the biggest challenge and where we had our biggest evolution in the solution was in when we converted what we were doing. So at the time when we started it, we were using third party data. And we were pulling some stuff, but some stuff was being pulled through a third party vendor. And it wasn’t until we launched one view where we controlled the entirety of the dataset. And not just the entire, not just the entirety of the dataset, but the frequency of the dataset, which was insanely important. So this has to do with when it is received from the time that it was published live. And so that in itself sort of opened up this new lane, but in doing so, it also opened up our eyes to this really one like incredible flaw to our system, which was how we were pricing it. But that has to do with how we sort of viewed the, the universe of reviews for a single property. So when we started, we had that 20 Right. The next little jump was, well, maybe we’ll start charging by the room. And this was something we had heard other other vendors doing, and we’re like, oh, this is a good idea. We’ll start charging by the room. What we found immediately was that we were massively overcharging some hotels. And way undercharging other hotels. So a destination 80 room hotel could be doing three or four times the review volume that a 250 room corporate hotel was doing. Like, that’s straight up like extortion on one side and then just us just like.. Ryan Embree: And extended stay sometimes, you don’t have the frequency. Jason Lee: Completely, completely. So, so I think pricing, getting that pricing down. So once we then controlled the universe of reviews, we then, so at, at the time we launched OneView, we had a 360 view of a 365 to be exact, day view of a properties reputation. So we could sort of forecast their total quantity of reviews over a year and then, and then, and then sort of amortize that out to create pricing around review flow. So I believe we were one of the first to do review flow, and I think we might still be one of the only companies that prices that way, where we actually look at quantity of reviews and surveys that a property gets. And then we price knowing exactly what we’re going, what we’re up against, including the 35% ish increase over the summer months that that happens just based on review flow. You know, guest flow. So, so I think those were those big things, kind of those big hurdles, like, internally pricing it the right way, doing it in a way where we could, we could ensure that whatever we said we were going to do, we could 100% do. We had the staff to do it, we had the technology do it, and all the pieces in play. And then I think from there, it was then understanding the sort of undulation of the acquisition of review data. And that is a crazy space because, if you’re scraping the data directly from a site, then you’ve got that whole thing that that’s going on where sites are continually sort of trying to thwart that. You have the API side of that where you can get API but that requires you to get these relationships with these various sites. And so, so our, we were just like, just, just dogged determination To like secure better and better and better and better data sets. And we did that through, eventually through getting partnerships with the major review providers like Expedia, Booking.com and Google. And so inside of doing that, we were able to really secure a data set that then allowed us to respond in a timely manner and efficient manner, and in a way that, you know, could completely solve this issue for a hotel. Ryan Embree: I think some of the biggest learnings or we’ve had is through those challenges, but also through the close relationships that we’ve had with our hotel. Partners and those hotels that we say it all the time when it comes to reputation. I mean, feedback, you want feedback, right? Whether it be from your partners who who travel media group are working with, whether it be from your guests, and you’re a hotelier, you want that feedback. Because that means it’s striking some kind of cord, whether it’s good or bad. ’cause then you can make adjustments. So, the actually hearing what our hoteliers had to, to, to say about our, our reviews and our I’m sorry, what they had to say about our responses helped us. Collaborate or calibrate rather their voice and tone and everything that to kind of get us right in harmony with how they wanted responses. And I think for me at least, it was very surprising to see the spectrum at which people wanted, how they wanted their responses handled. Whether it’s, you know, we don’t want an apology ever to be heard on our responses or, you know, we, we always apologize whether it’s our fault or not. We’re always going to say the customer is always right. And there’s everything in between. We want our voice a little bit more laid back. We want it more of a professional tone. You know, you’ve gone through these patterns and trends of try to use keywords in every single one of your review responses. Aside from the challenges, what have you learned? Maybe talking to hotel partners or hearing them, seeing some of that feedback that comes in about our responses. ’cause I know, although you’re the CTO, you’re very close to that feedback and are in there and seeing what our hotel partners are saying every day about our responses. Jason Lee: That’s a great question. And I think it hits at the evolution of the benefits of this need. And I think that’s what’s so interesting about, about doing this for this length of time. So in the very beginning, I talked about that very complicated setup that we had where we were like approving the response before we sent it to the hotelier, and then we had the hotelier approve the response and edit the response, and then we publish the response. We kept a bunch of that together. So we kept the right approved by the hotelier edit and resolve or audit and resolve, process on our side. And so in doing that, even though it was overkill in the beginning, we had people saying, we don’t wanna approve it. We don’t wanna approve it because we’re, because we’re like, this takes too much time. And because I’m not around on the weekend or whatever. And, but what ended up happening is that as the sort of understanding of what review response was doing, so the review response kind of needs sometimes is hinges on what is the downward pressure to get this done? So is this coming from my management company? Is it coming from the brand? Is it coming from an OTA that says I’ll get better placement if I do this this way? So this becomes this becomes thing. Or like you said oh, I heard that I get better SEO get better placement if I use keywords in my responses. So this becomes this sort of meta benefit. And I think through the through line that we took from the very beginning and way before, I feel like a hoteliers wanted us to do it that way. And maybe today there’s still a few hoteliers that are just like, whatever, man, just get it done. You know, is that we really wanted to communicate with the guest who wrote the review. And we wanted to make sure that whatever we were writing in our response, that that communication was clear. It was clear in gratitude on five stars. It was clear in empathy and resolution in one star reviews. And it was, it was really trying to find that balance when there was no feedback. Even if the get, even if the hotel didn’t care maybe as much about the content of the response that they trusted us to make that response. But what we find is like now, 10 years later, that where, where we have had a complete shift in our property profile at Travel Media Group, where I think we started with a lot of economy properties and select service properties where we’ve, we’ve reached into these incredibly large resorts luxury properties. Some of the nicest properties in the United States are our clients. And I think it’s because we’ve stuck with that. So you talk to the hotelier that has a $200 or $300 a night guest, or even a $1,200 a night guest, in some cases, their feeling about the retention of that guest is very different than a select service, than a select service. But they’re, but they’re also their version of, like, that this activity promotes acquisition of guests. And so the stakes are high. In this space. And I think we’re reaching into like a whole new era where this information, the review and the response are affecting generative search. And we’re reaching a whole new era of economizing the search time with massive amounts of review data. In an individual research session for a guest is really changing the importance of this activity together. So I think, I know I kind of took a windy road on that, but I think the biggest thing is that the evolution of expectation from the guest, but also then from the hotel has changed. And we’ve stayed close to it this entire time. And like, like everything that we do at Travel Media Group, we are sort of singularly focused. So we’re so focused on this as this. We probably, when I talk to hotels sometimes, they’re like, man, you are really exaggerating the importance of this activity. And I’m like, no, it’s everything. This is like, this is about you securing the relationship with this guest. This is everything. But hopefully you want a partner like that has that sort of dogged determination to make sure that it’s done correctly. But I feel like, so to kind of wrap this up, I do feel like that that is what we’ve done, that’s been the through line is like focusing on the need and like you said, focusing on the voice make, altering account by account. So now you’re talking about a few thousand hotels. That we’re scaling, you know, we’re where we’re like in the off months, we’re doing somewhere, you know, around 20,000 – 25,000 reviews. And we’re able to then inside of that still create personalization, still create a voice of a hotel. Still be able to hit the right kind of policies, the right kind of renovation details, the right kind of care to each individual review, or each individual guest as we see that to make this thing work. Ryan Embree: I mean, every hotel we have found out is so drastically different from the way they want thing hand handled, but also, just their properties are different, right? Their locations, their markets, occupancy drivers, the type of traveler that they bring in that they want to attract. There’s so many different elements. That speak to that. And it’s with the, Jackie and her team do a fantastic job to the point to the precision, we want to be completely aligned with that hotel partner. And what you were talking about was some of the newer luxury properties that we’re now partnering with. I mean, the stakes are high in the sense of they’ve had decades long reputation. They have built that. And it is no longer a negotiable for them to make sure that that reputation is protected. And a solution like this, like respond and resolve, really can help solidify that and also just serve as such a foundation and a security blanket in case some of these, Jackie had a couple examples of these things right now that can go wrong at a property. We hate to see it, but it happens every single day in a trusted partner like Travel Media Group and Respond & Resolve™ team behind you can really help give you a little bit of peace of mind for a hotelier. And you’re absolutely right. Obsessed is a great word to put it and passionate about review response. I mean, this is something that we’ve done for 10 years, but I think it’s been a little bit longer that we’ve been in the reputation game. And you know, you can’t, in 2026, you know, we, I had a podcast episode, late last year where it was actually with the co-founders of ILHA and they were talking about how you cannot in 2026 cannot be a complete expert at every aspect of hospitality. You just can’t. It’s just, it’s one of those unique industries where you can’t know everything about everything. You will never be the expert of chemicals for your hotel pool. But it’s important to know those things, and it’s important and critical to have a valuable partner that knows those things. So you think about that as one element, chemicals in a pool, curtains, flooring, review response is a very important element to your digital and online reputation there. And we talked with Jackie about, you know, obviously AI and how that has certainly changed in the last 10 years. And it’s how it’s come in, talk to us, because I think a lot of times people might hear us and think that we are anti AI or anti-technology, and it’s actually the exact opposite. It’s an incredible piece of technology that we can use in elements of reputation, but not necessarily for the actual response. So how are you kind of using AI? And we do have an AI solution, not 10 years old yet. We’ll be doing that in in several years. But talk to us about how you’ve used technology and AI kind of hand in hand with Respond and R™esolve for the past 10 years. Jason Lee: Yeah. I mean, I would say in the last 18 months we have evolved our core platform probably more than we did maybe in four years. So we’ve done a lot recently. And a lot of it is that a, like a whole new world of data analytics has been opened up. By this, so something that I would needed maybe two or three data scientists to help me with. I can do, can do with, with an API through anthropic, or through Open AI. And working with members of my team and putting some data together, we’re able to find like really interesting insights. And so the first thing we launched last year was the guest experience snapshot. And that was an a completely AI driven report. And the sort of origin of that was to show the hotel the top things that was that a guest was experiencing great. And then the top things that they, that was going wrong, and some of that was to show them multiples of the things that we were responding to. So the things that, so using this data to kind of, to shine a little light on like, Hey, we can only say sorry for this so many times. You know, but also to show them the other side of it where it’s like, Hey, this is where you guys are winning. You guys are winning in these very, in these areas. And this feedback isn’t always a negative. There’s a bunch of great stuff in here. And I think, so we’ve then continued that by continuing to analyze trends to continue to analyze, review flow, to analyze the sentiment data. And it just continues and continues and continues, as we sort of unlock the use cases of these tools. But for us, I think like the big pieces of the tools that are really exciting coming forward are the ways that we can scale personalization, in a way that we couldn’t do without major data science. And, and so we’re able to scale personalization, so taking the personalization that a hotelier gives us about very specific things about their property, and not writing the response based on that, but sort of confirming the response against the voice. So I can take a response and confirm then the voice, you know, and it says, yeah, this, this matches what they’re, what they asked us to do. And so that can get very, that in our world, that’s probably one of the more complicated pieces of it, especially where you have a very lengthy voice note, you have a massive policy note. You have a massive amenity amenity note. So these are these these spaces where a writer could get turned around on something. But where this could verify, hey, the response you just wrote is missing this one piece. Ryan Embree: Notes are changing seasonally based on restaurant menus, based on programming that the resort is conducting out. And its amenities classes that it has timing. I mean, all of those elements are notes that that can be provided and are so important. I mean, we think of it as oh, well, if we get a date wrong or if we get an item wrong, I mean, that has a pure, such a big impact on the guest experience and their impression of your hotel. And the care that you’re taking, so it’s just one of those elements, again, we talked about it with Jackie of, you have to prove essentially at this time that you’re not AI and that you do care and that, it’s so important to these guests and hoteliers, all this. Jason Lee: I think that’s where it all boils down to is that when I get that email from Booking.com as a guest that’s from the hotel, and I open that up and I read the response to the review that I wrote, does it feel authentic? Does it feel like it came from them? Does it mean anything to me? Is there any kind of meaning to that at all? Or is this like, or does this intensify, does this intensify my advocacy of this property, or does this intensify my anger? And you or does this turn me around? Does this make me wanna and I think these are these opportunities you have in this space that does make a huge difference. And I think AI will help us enhance the personalization of our individual properties and help help us, like put that really, like that perfect response together that helps the guests know that they’re cared for. Ryan Embree: It’s a feeling. I mean, Jackie talked about it getting that feedback from our partners about, this was a repeat guest, this is someone that stayed with us and they talked about our response back to them. They thanked us. And those are the moments that we strive here at Travel Media Group for, and we’ve seen so many over the last decade of doing this review response. And here we are at 10 years as you look towards the future, the landscape ever changing, you know, what do you see kind of for the future of Respond and Resolve™? And maybe we can open it up just to guest feedback management. I mean, were really at a inflection point I feel like right now. Jason Lee: Yeah. I mean, I think, I think it’s kind of more of the same in terms of what this has been about all the all along, which is the guest experience. And how do we react to the guest experience react to the specific experience the guest is giving us in a response, but act then multiple guest having similar experiences. How do we react to that? How do we improve the guest experience over time? And I think that that’s where the opportunity is right now, is that there are so many tools available to us to understand this in a much more granular level, in a much more specific level. So the old way of, of asking questions, I think of guests, I think is gonna go away at some point us sort of like, asking guests the same questions over and over again. You know, would you recommend, how clean was your room? What was the breakfast like? You know, rate that, I think we’re gonna get to a spot where we sort of understand these elements, but we can take broader textural, data points and start to really dial in to, so what does a 3 in breakfast mean? What does, what does it mean when somebody says that they would recommend at a 7? Or a thumbs up or a thumbs up or a thumbs down. I think this is where, you know, this is where these kinds of scales get a little funky. And so AI could help a guest actually articulate themselves in a response in a survey, for example. AI could also obviously take this data and take patterns of data and help a hotel understand the fail points of their service. And I think those are these really amazing opportunities for hotels that want to engage there. And, but all of this together is also doing something really interesting in the generative search world. So, we’re seeing people flock generative search more and more and more because it economizes that effort. I can read hundreds of reviews, I can have hundreds of reviews read for me and summarized, based on a very specific question. So I can ask about the breakfast, for example. And I get this summary. So none of that is gonna come through a three on a guest experience survey a guest satisfaction survey is not gonna affect that. But the 25 Expedia reviews that you’ve gotten in the last 90 days will. And I think those are those things that start to inform the traveler are going to be the quantity of signals. Whether they’re positive or negative and then the sort of inference of that signal, it’s not binary, it’s not good or bad, it is this other thing. Which is sort of the feeling of a guest. And I think a AI is getting better and better and better, and is getting to a point where it can sort of relay the feeling that multiples of guests have had about your property to a prospective guest. And that either should thrill you or it should scare you. Because this part of technology that I think get that we are all enjoying in some ways, right? Because it’s saving us time, it’s saving us effort, but in other ways, there is no place to hide. So you can’t hide behind, the first 200 reviews that you received at your hotel anymore. Where you got that, the first 200 reviews, you netted out a 4.4, and you’ve sort of been riding on that for the last like five, six years, more and more. That’s score is going to be irrelevant. Ryan Embree: That’s what I was gonna say, that I think the historical data is just gonna become less and less vital and critical. And it’s gonna be a moving type. It’s what you want. It’s absolutely something in the now what is the guest doesn’t care about what your hotel was like five years ago. When somebody at the front desk had a great, was really personable and friendly to them. They want to know what that front desk agent is doing today. What that room looks like today. So it’s going to be this living almost a living reputation. Jason Lee: And it is today. Yeah, it is now. But it’s different because, because a guest won’t research that deeply. It is today, I think it’s living today. And I think the hotels that are winning today will continue to win. Because it means that you’re doing the right thing by your guest. And I think that continues this cycle of sort of looking at the guest experience and finding your fail points and fixing ’em, finding ’em, fixing, finding and fixing is the real key. But it’s also empowering your front desk. It’s, it’s making sure that nobody leaves your property upset. It’s all of the things that we should be doing anyway that affect thhis. This is true hospitality. At its core but I think, what’s interesting about what AI is doing is it’s kind of shining a light into the, I guess, residual needs here. But I think this also gives you an unprecedented opportunity at your hotel to share this information with your staff, to, to take this back and, and really like, like dig in and make it work. The other thing I was gonna say, the other thing I was say on that, what I think on the future of guest feedback management will be the number of companies coming in an AI play today is crazy. There’s a lot of new companies that are coming in there, and there’s, and then there’s like long-term companies like Medallia, and Qualtrics and other companies that are offering AI responses inside of their platforms. And I think this all economizes that activity, but it does not remove our obligation to have authentic voice at our property and to communicate with guests that need to be communicated with. And the guests that needs to be communicated with. If you communicate well there, and I’ve said this over and over and over, if you communicate with the guest who wrote the review, well that will impact guest acquisition a hundred percent. Ryan Embree: Absolutely. Jason Lee: So the authentic voice is gonna be at a premium. The canned voice, the canned templated voice of AI, I think will end up, will end up being able to spot it. I mean, I think in some ways it, nothing changes, right. In other ways, everything changes. Ryan Embree: Yeah. Yeah. I absolutely agree with you on that, Jason. I think it is going to be a priority for hotels that truly care to rise above the sea of sameness. And as your response and the templates, you know, that was kind of that first tide, was that the templates you wanted to show your guests that you actually cared, write something that looked better than a template. Better than a thank you for your feedback. ’cause that’s what all you were getting. Now, the, the reputation response ecosystem is even more ingrained because more and more people are coming in and using AI to respond. You’re going, it’s going to be a premium to show that you’re going to be looking for those edges and places that you can show guests that you care differently from the hotel next to you. And authentic review response, caring review response is gonna be one of those. Jason Lee: But authenticity all the way around, I mean I saw this I saw a video of the CEO of Marriott talking about specifically saying, use this technology to give yourself more time with the guest. Give yourself a few extra minutes with the guest to create relationship to create authenticity in person. Ryan Embree: The general manager of the future might look closer to the general manager of the past than it does right now. Interesting times. Here to celebrate, again, 10 years of Respond and Resolve™. Congratulations, another milestone, another chapter. Congrats to you and your team, and thanks for celebrating with us here on the Suite Spot. Jason Lee: Thanks, Ryan. Ryan Embree: To join our loyalty program, be sure to subscribe and give us a five star rating on iTunes. Suite Spot is produced by Travel Media Group. Our editor is Brandon Bell, with Cover Art by Bary Gordon. I’m your host Ryan Embree, and we hope you enjoyed your stay.

This week we're feeling Famesick by Lena Dunham, Angel Down by Daniel Kraus, The Testament of Ann Lee, and Nirvanna the Band the Show the Movie. We then celebrate the podcast's 10 year anniversary with our original cohosts, Brent Bailey and Lawson Soward. We discuss how pop culture and our tastes have changed over the past 10 years. Leave a review on iTunes: http://apple.co/1PXfRMS Feel free to use the chapter buttons to skip between segments!

Hour 4: The guys reminisce on the Klay Thompson's huge performance against the OKC Thunder in Game 6 of the Western Conference Finals in 2016. They also give you a Sound Soiree featuring some of the best sounds around the sporting world. See omnystudio.com/listener for privacy information.

Hour 4: The guys reminisce on the Klay Thompson's huge performance against the OKC Thunder in Game 6 of the Western Conference Finals in 2016. They also give you a Sound Soiree featuring some of the best sounds around the sporting world. See omnystudio.com/listener for privacy information.

We are celebrating our 10-Year Anniversary at Big Sky Franchise Team and we want to say, "Thank you!" We appreciate the support of you, dear listener, as well as our clients, team members, referral partners, suppliers, friends, family, the franchise community, and the many others that have helped shape who we are. Thank you for having us be a part of your journey. This episode is powered by Big Sky Franchise Team. Big Sky Franchise Team is consistently recognized as one of the best franchise consulting firms in the world, helping entrepreneurs franchise their businesses through a proven 3-Step franchise process rooted in ethical principles, hands-on guidance, and customized deliverables.  If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/. The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.

Chance The Rapper Talks Coloring Book’ 10 Year Anniversary Tour, Fatherhood, Pitchfork + MoreSee omnystudio.com/listener for privacy information.

This is a 10-Year Anniversary thank you from our founder and CEO, Tom DuFore.Thank you for being a part of our story for the last 10-years. We look forward to what the future holds for the next 10-years.This episode is powered by Big Sky Franchise Team. Big Sky Franchise Team is consistently recognized as one of the best franchise consulting firms in the United States, helping entrepreneurs franchise their businesses through a proven 3-Step franchise process rooted in ethical principles, hands-on guidance, and customized deliverables.  If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/. The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.  References to external data sources, studies, statistics, or other third-party content are not claimed as our own unless explicitly stated. We do our best to provide proper credit and citation where due. If we unintentionally fail to cite or credit a source, please let us know, and we'll gladly ...

Send us Fan MailOn this special edition of Finish Strong, we are celebrating 10 incredible years of Fearless Faith ministry. Join Brian, Terry, and Dan as they take a heartfelt look back at the early days of the ministry and reflect on the many milestones God has allowed us to experience along the journey. From humble beginnings to reaching countless lives with encouragement and hope, this episode is a celebration of God's faithfulness every step of the way.You'll also relive some of the funniest, most touching, and most powerful moments from our Finish Strong podcasts and our daily Morning Cups of Inspiration. Plus, we'll shine a spotlight on Fearless Faith Radio for those who may not have discovered it yet. Whether you've been with us from the beginning or are just joining the journey, this promises to be one of our most memorable Finish Strong episodes ever. Be sure to tune in and celebrate with us!Support the showFearless Faith Websiteffaith.orgTo leave a review - Open Finish Strong on the Apple Podcast app and scroll down until you see "Ratings & Reviews". There will be a link to click so that you can "Write A Review"FacebookYouTubeInstagram

10 years of this stuff!   Thank you for those who have listened and here is to another 10!

Charlie Eisenhood and Josh Mansfield welcome in past co-hosts Steve Hill and Jamie Thomas for a special 10 year anniversary show, looking back on a decade of the Upshot. They talk about the biggest stories, the controversies, the nicknames, and a whole lot more.0:00 Origins, Evolutions, & Eras24:45 COVID, McBeth, The Holy Shot42:30 Professionalisation, Community, Memorable Segments58:15 Notable Beefs, Nicknames, & The Future

Celebrating 10 years of Headwraps & Lipsticks, this episode features lively conversations on voting rights, cultural fashion, and personal insights from Gavin B from the Black Dads Podcast and Social Justice Activist, Alvin C. Jacobs, Jr. Sharelle and Sierra share candid opinions, analyze political strategies, and reflect on societal issues impacting Black communities. Join us as we celebrate a decade of impactful conversations, growth, and community. Our special episode features reflections on the journey, memorable moments, and future aspirations, highlighting the power of perseverance and authentic connection. -------------------------------------------------------------------- Please be sure to follow us on all our social media: Cashapp: $Headwrappod Bluesky: @headwrappod Instagram: @headwrapsandlipsticks TikTok: @headwrapsandlipsticks Facebook: Headwraps And Lipsticks: The Podcast Website: www.headwrapsandlipstick.com Email: hosts@headwrapsandlipsticks.com

The post Sacred Garden 10-Year Anniversary: Marc Archambault's Labyrinth Presentation appeared first on First Baptist Church.

In this episode of The Consummate Athlete Podcast, Peter and Molly Discuss some of their favorite take-a-ways from 10-years of podcasting!  Concepts include:  Nutrition - Focus on watts, not weight , on routine and environment  Strength training - Lift heavy shit  and consistency over fancy or impressive Cross training is not a crime -  moving more in a variety of ways Be intentional and where to focus Train your brain  !    

The Coronation is finally here. John Salavatore AKA The Podcast Prince.10 YEARS in the Game and I am still holding Center Court.Thank you for all the support. Continue to be sick of me.Follow ME @TheJohnEffect

The Coronation is finally here. John Salavatore AKA The Podcast Prince.10 YEARS in the Game and I am still holding Center Court.Thank you for all the support. Continue to be sick of me.Follow ME @TheJohnEffect

It's been 10 years. We figured the least we could do was make it a party. Sam Thompson (Witchpolice Radio) and Ronald George Moore (Manitoba Moneyshot) crash the show to help Sean and Todd celebrate a decade of geekery, music, brotherhood, and bad ideas. Trivia gets played. Pass or Go gets heated. The Livestream crowd gets involved. Happy anniversary to us — and to you.Linktree: https://linktr.ee/seangeekpodcastPatreon: https://www.patreon.com/c/seangeekpodcastWe are a part of the Boneless Podcast Network: https://bonelesspodcasting.com/ Merch:Tee Public: https://www.teepublic.com/seangeekpodcastRed Bubble: https://www.redbubble.com/people/seangeekpodcast/shop@seangeekpodcast on Twitter, Instagram and FacebookMentioned in this episode:New Merch AdAn ad that incorporates Red Bubble and Tee Public

Dirty Mike and Big Ugly celebrate 10 years with CMPfunk, JT Wrestling, and Tony Z. Everyone is hear to talk all things wrestling. Find out who doesn't think Dan Hausen is funny, predictions on the Oba v Brock match, CM Punks pipe bomb 2.0, and will Wrestlemania sell out? All this and MORE!!!

The Return of The Captain Joey Savage!!Cory DLG, Little Brother Nico and Joey Savage talk 10 years, great moments and for once, Joey was right about something.

My Hero Academia: Vigilantes Season 2 ends with a bang! Andrea is here to talk about the ending of MHA vigilantes season 2! Will there be the final season?! Also it's the anniversary of MHA!

Cory DLG and Little Brother Nico kick off their 10 year anniversary with special guest Luke the Cardist.Professional artist and trading card designer, Luke the Cardist works on some of the top collector brands in the industry and we go through a journey of accomplishments and laughter as we talk art, struggle, family and wrestling.

Celebrate 10 years of Calistoga Fit with our ultimate decades night! Join us on April 9th and choose between Spin or Bootcamp starting at 7:00pm, then switch classes halfway through so you get the full experience. Music from every year Dress up in your favorite era Two fun, all-levels workouts Mocktails after class Come ready to sweat, laugh, and celebrate 10 amazing years of our fitness community!

Sam Feltham  Sam Feltham has been in the health and fitness industry for over a decade. Starting out as a party coordinator at a sports centre he worked his way up to study at the European Institute of Fitness and qualified as a Master Personal Trainer.  After 5 years of running a fitness boot camp business with a successful podcast, Sam shifted his focus to improving public health by setting up and directing the registered charity, Public Health Collaboration (Charity no. 1171887). Whose mission is to empower people to achieve good metabolic health through sustainable lifestyle changes. Link to Show Notes on Website https://fabulouslyketo.com/podcast/258 Sam’s Top Tips Put down your phone when you are with other people – be with other people and be a role model. Be creative, find a creative hobby  – draw, write, create sculptures, garden. Get into nature. Resources Mentioned Liberate New published paper A feasibility and acceptability study of liberate: an online, peer-supported, psychoeducational intervention for ultra processed food addiction https://www.frontiersin.org/journals/psychiatry/articles/10.3389/fpsyt.2025.1620372/full https://pmc.ncbi.nlm.nih.gov/articles/PMC12605181/ The Lifestyle Club paper Metabolic Health App Discount Code for PHC Conference FK10 Connect with Sam Feltham on social media Twitter:  https://twitter.com/PHCukorg Facebook Page:https://www.facebook.com/PHCukorg Instagram: https://www.instagram.com/PHCukorg LinkedIn: https://www.linkedin.com/company/public-health-collaboration YouTube: https://www.youtube.com/PHCukorg https://www.youtube.com/@FabulouslyKeto Website Details: https://phcukconference.org https://phcuk.org The Fabulously Keto Diet & Lifestyle Journal: A 12-week journal to support new habits – Jackie Fletcher If you have enjoyed listening to this episode – Leave us a review By leaving us a review on your favourite podcast platform, you help us to be found by others. Support Jackie Help Jackie make more episodes by supporting her. If you wish to support her we have various options from one off donations to becoming a Super Fabulously Keto Podcast Supporter with coaching and support. Check out this page for lots of different ways to support the podcast. https://fabulouslyketo.com/support Or You can find us on Patreon: https://www.patreon. com/FabulouslyKeto Connect with us on social media https://www.facebook.com/FabulouslyKeto https://www.instagram.com/FabulouslyKeto1 https://twitter.com/FabulouslyKeto https://www.youtube.com/@FabulouslyKeto Facebook Group: https://www.facebook.com/groups/FabulouslyKeto Music by Bob Collum Recommend a guest We would love to know if you have a favourite guest you would like us to interview. Let us know who you would like to hear of if you have a particular topic you would like us to cover. https://fabulouslyketo.com/recommend-a-guest We sometimes get a small commission on some of the links, this goes towards the costs of producing the podcast.

This is the weekly message from Thrive Church Online with special guest Pastor Tadd and an introduction by Pastor Adam.

Staying up late and drinking has the same effect at this age. The perfect bedtime is 8:30pm. Y re-activates his "Eye Candy" era to housewives on play dates.. The perfect pair of genes/jeans? buccal fat removal and celebrities and the synthol man.  If you want follow us online   https://twitter.com/theIn4mous  https://www.instagram.com/theinfamous4/  http://theinfamous4.com/ 

Sermon audio from week 4 of our series "Growing Pains". Sunday March 22, 2026

On this episode of Good Noise Podcast, I'm joined by Dan Campbell of The Wonder Years to talk about the 10-year anniversary of their album No Closer to Heaven. We reflect on the impact the record has had over the past decade, revisiting the themes, emotions, and personal experiences that shaped its creation.Dan shares insight into the writing process behind the album, how his perspective on the songs has evolved over time, and what it means to revisit a record that connected with so many listeners. Our conversation also touches on growth, vulnerability, and why No Closer to Heaven continues to resonate with fans years after its release.This episode aired on idobi Radio 3/18 at 9PM ET. Tune in next week EVERY Wednesday at 9PM ET on idobiradio.com or the Free idobi Radio APP!The Wonder Years Socials:Instagram: https://www.instagram.com/thewonderyearsband/Facebook: https://www.facebook.com/thewonderyearsband/TikTok: https://www.tiktok.com/@thewonderyearsbandYouTube: https://www.youtube.com/channel/UC4rU2VsGfkQYVWifao8Es8gApple Music: https://music.apple.com/us/artist/the-wonder-years/485571263Spotify: https://open.spotify.com/artist/0nq64XZMWV1s7XHXIkdH7K?si=f74bccd5c6614136Website: https://loneliestplaceonearth.com/pages/the-wonder-years

Torie Giffin shares her journey to creating Colorado Springs' top ranked lodging, bar, biking and live music venue. Guest host, moderator and superfan of the Pedal the Springs podcast, Terry Lyons, flips the roles and interviews the podcast host and owner of Buffalo Lodge Bicycle Resort.Recorded in front of a live audience, this episode features interviews with key staff members, community members and members of the Buffalo Lodge Bike Tribe (fresh off the first Monday night ride of the season through the Garden of the Gods) all sharing their experiences about what makes the Buffalo Lodge Bicycle Resort so unique and special.Host: Terry Lyons, guest host and moderatorGuests:Torie Giffin, Owner Buffalo Lodge Bicycle ResortSara Branham, General Manager Buffalo Lodge Bicycle ResortScott Ayen, Property Manager Buffalo Lodge Bicycle ResortMichael Watry, Local Musician & Instructor with Black Rose Acoustic SocietyMichael Rosell, (aka: Jersey Mike) Buffalo Lodge Bike Tribe leaderDr. Nicole Odell, Local Cycling Leader, Advocacy Committee Chair for Bike Colorado SpringsDave Bryan & Cecilia, Local cyclist, Lodge regulars & Buffalo Lodge Bike Tribe memberGraham Thompson, owner and mechanic, Westside Bicycle Service at the LodgeLINKS:Buffalo Lodge Bicycle Resort: https://www.bicycleresort.com/Black Rose Acoustic Society: https://www.blackroseacoustic.org/Manitou Music Foundation: https://www.manitoumusicfoundation.org/North Cheyenne Canyon: https://coloradosprings.gov/NCCPalmer Park: https://www.visitcos.com/things-to-do/outdoors/biking/top-11-bike-routes-in-colorado-springs/Pike View Quarry Mountain Bike Park Project: https://pikeview.org/bike-park/Red Rock Canyon Open Space: https://coloradosprings.gov/redrockcanyonRing the Peak: https://ringthepeaktrail.org/Ring the Peak episode of Pedal the Springs: https://studio809podcasts.com/ring-the-peak/Ute Valley Park: https://coloradosprings.gov/parks/page/ute-valley-parkWestside Bicycle Service: https://sites.google.com/view/westsidebikeservice/homePedal the Springs is produced and presented by the Buffalo Lodge Bicycle Resort, the only bicycle-themed lodging and must-stay for cyclists coming to Colorado. Check us out at https://www.bicycleresort.com for more information.Episodes are recorded in the Studio 809 Podcasts community podcast studio at The Next Us. https://thenextus.spaces.nexudus.com/?public&Find other great podcasts produced in and for the Pikes Peak Region - at https://studio809podcasts.comDon't miss an episode of Pedal the Springs. Follow on your favorite podcast app.

It's MAU's 10th birthday! Celebrate with us the best way we know how... with monster stories! Thank you for calling in, listening, and supporting the show for the last 10 years. Cheers to the next 10! Keep it spooky and enjoy.Season 20 Episode 41 of Monsters Among Us Podcast, true paranormal stories of ghosts, cryptids, UFOs and more, told by the witnesses themselves.SHOW NOTES: Support the show! Get ad-free, extended & bonus episodes (and more) on Patreon - https://www.patreon.com/monstersamonguspodcastTonight's Sponsor - Lumi Gummies THC & CBD gummies - Feel good, not stoned. Get 30% off your order with code MAU at LumiGummies.comMAU Merch Shop - https://www.monstersamonguspodcast.com/shopMAU Discord - https://discord.gg/ybjc9KUagYWatch FREE - Shadows in the Desert: High Strangeness in the Borrego Triangle  - https://www.borregotriangle.com/Monsters Among Us Junior on Apple Podcasts  - https://podcasts.apple.com/us/podcast/monsters-among-us-junior/id1764989478Monsters Among Us Junior on Spotify -https://open.spotify.com/show/1bh5mWa4lDSqeMMX1mYxDZ?si=9ec6f4f74d61498bAlabama Leprechaun - https://www.youtube.com/watch?v=K1ljOcl39PQSpiny Soft-shelled Turtle - https://wildlifepreservation.ca/species/spiny-softshell-turtle/Leopard taking kill up a tree - https://www.reddit.com/r/badassanimals/comments/fqoxip/jaguar_climbing_up_on_the_tree_with_his_prey/Tazelwurm - https://www.youtube.com/watch?v=qnLyoIvQ8XIMushroom induces little person hallucinations - https://www.youtube.com/shorts/VZWWSQuunacSpider eyeshine - https://www.reddit.com/r/spiders/comments/1ljq9gi/my_phones_flash_reflecting_off_the_eyes_of_the/Mothman Prophecies Trailer - https://www.youtube.com/watch?v=kCanqLXcxBg2485 Plane Crash - https://supernatural.fandom.com/wiki/Disaster_DemonBray Road Beast - https://cryptidz.fandom.com/wiki/Beast_of_Bray_RoadPhoto of Bray Road Beast - https://static.wikia.nocookie.net/cryptidz/images/7/76/Hoax.png/revision/latest?cb=20240518015010Elmwood WI UFO History - https://www.youtube.com/watch?v=JmQ411Xlnl0Jonathan Dodd's Art - https://www.jonathandodddraws.com/MAU 10-Year-Anniversary Dogman T-shirt Pre-order - https://www.monstersamonguspodcast.com/shop/dogmanMusic from tonight's episode:Music by Iron Cthulhu Apocalypse - https://www.youtube.com/c/IronCthulhuApocalypseCO.AG Music - https://www.youtube.com/channel/UCcavSftXHgxLBWwLDm_bNvAMusic By Karl Casey @ White Bat Audio - https://www.youtube.com/@WhiteBatAudioWhite Bat Audio Songs:Agent CooperDead ChannelKowloon CitySecret SocietyLoss of Death

10 years ago we started this podcast and we still suck at it. Oh, well! Y has to die last. America attacked Iran for Israel cuz, trust them bro! CNN and Court TV misinformation, Erica Kirk and JD Vance 2028?! The Romania connection. The worst attorney ever. Sleeper cell in America. The Oklahoma thing and other conspiracies. Gene Simmons calls out woke weenies, Ben Stiller and Mark Ruffalo.   If you want follow us online   https://twitter.com/theIn4mous  https://www.instagram.com/theinfamous4/  http://theinfamous4.com/ 

Theme music by UNIVERSFIELD & background music by PodcastACGoogle Deepmind's recent podcast on 10 years of AlphaGoThe All Things Go interview with Peter Doggers, author of The Chess RevolutionThe interview with Andreii Kravets 3p on winning the European Go ChampionshipThe new Japanese film Bushido which is supposed to heavily feature GoThe article breaking down Fan Hui's comments from a few podcast episodes in Chinese and translated to English.Show your support hereEmail: AllThingsGoGame@gmail.comEpisode SponsorsBadukPop - Learn the rules of the ancient Chinese board game Go - also known as Baduk (바둑) or Weiqi (圍棋) - with a fun, interactive tutorial. Sharpen your Go skills with daily random Go problems (Tsumego) at your choice of difficulty level. Play games online or with a variety of AI opponents, each with its own unique playing style and strength.SmartGo One - Your complete app for the game of Go. Learn to play, practice against the computer, study master games, solve problems, and read Go books. Free to download.

The Gary & Shannon Show – KFI host Heather Brooker, and Real-Estate Agent and Parenting Expert, Justin Worsham take the stage to roast Gary Hoffmann and Shannon Farren during the Gary & Shannon 10-Year Anniversary Party. In front of a packed room of listeners and friends of the show, Heather and Justin deliver a hilarious live roast filled with jokes about Gary, Shannon, the show, and their decade on the air together. The moment became one of the highlights of the night as the KFI family celebrated 10 years of Gary & Shannon on KFI AM 640 with the listeners who helped make it happen.See omnystudio.com/listener for privacy information.

In this solo episode, Axel reflects on the 10-year anniversary of his very first real estate deal, a 3-unit property he found on Craigslist back in March 2016 and extracts four powerful lessons from that experience. While the deal didn't go as planned, the education it delivered shaped every successful investment that followed.Axel also walks through the specific challenges that deal presented: private utilities, financing complications, the realities of self-managing as a first-time investor, and the emotional difficulty of embracing uncertainty. He frames each setback as a teachable moment that applies whether you're buying your first duplex or scaling to 100+ units.This episode is designed to help both new and experienced investors think more strategically about exit liquidity, debt structure, professional leverage, and the mindset required to grow through uncertainty.Join us as we dive into:Why Axel's first deal — a 3-unit FSBO found on Craigslist — didn't go as plannedThe hidden liquidity trap of private utilities (dug wells, undersized septics) and how they shrink your buyer poolWhy you must understand your takeout financing before you close — especially with private or bridge debtThe real cost of self-managing too early and why hiring a property manager on deal one can actually accelerate your learningHow to embrace learning on the fly without letting perfectionism delay your first (or next big) moveWhy even a "bad" first deal can be the foundation for everything that followsAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners

Gary & Shannon celebrate a decade on the air live from Brewery X in Anaheim, but the real fun starts when the audience gets involved. Listeners wrote down questions, Gary & Shannon pulled them randomly, and the answers were exactly as unfiltered as you’d expect. Ten years of news, culture, chaos… and a lot of stories finally getting told.See omnystudio.com/listener for privacy information.

TFR celebrates the 10 Year Anniversary of ‘Batman v Superman: Dawn of Justice' on this new installment! Join Eric & Joe as they dive into memories of the leader, the experience watching and where we sit with a decade later. ———————————————————————— Want to save money on collected editions of comics and support TFR at the same time? Use the link to PANEL BOUND COMICS and promo codes below to save today! https://organicpricedbooks.com/?ref=glvfey24 $2 OFF CODE: tfrbatpod 5% OFF 3 OR MORE BOOKS: tfrbatpodSHIPITTOGETHER ——————————————————————— Eric is on Instagram, X, Letterboxd, & Threads @mecarter89 Joe is on Instagram, X, & Letterboxd @jforn11 Our theme music was created by Gaurav Venkateswar, whose work can be found at gvtunes.com Our logos were created by Justin Kowalski, @JustinMKowalski on X Find the show on Facebook, Instagram, X, Threads, and BlueSky @TFRBatPod Have any thoughts, questions, comments, or suggestions for future episodes? Email us at TFRBatPod@gmail.com Get our logo on all kinds of cool merch at ShopTFR.redbubble.com

Get Pasterds Merch @ Meaningless Apparel: https://meaninglessapparel.etsy.com   SUPPORT US ON PATREON TO JOIN THE PASTERDS PUB: http://www.patreon.com/pasterdspodcast

Send a textIn Episode 428 of The Unrestricted Podcast, host Dre Rawka sits down with Pro MMA Fighter Mauro Gutierrez as he prepares for one of the biggest fights of his career — a Title Fight at Fierce Fighting Championship's 10-Year Anniversary Show on March 7th, 2026, at the historic Salt Lake Masonic Temple.A California native who made the move to Utah, Mauro has quickly built a name for himself fighting out of Cache Valley MMA. In this episode, we dive deep into his journey — from his early life to becoming a serious contender in Utah's MMA scene.We talk about:

Send a textIn Episode 428 of The Unrestricted Podcast, host Dre Rawka sits down with Pro MMA Fighter Mauro Gutierrez as he prepares for one of the biggest fights of his career — a Title Fight at Fierce Fighting Championship's 10-Year Anniversary Show on March 7th, 2026, at the historic Salt Lake Masonic Temple.A California native who made the move to Utah, Mauro has quickly built a name for himself fighting out of Cache Valley MMA. In this episode, we dive deep into his journey — from his early life to becoming a serious contender in Utah's MMA scene.We talk about:

Hour 2: Silver & Carlos Ramirez take you up to the start of pregame for Giants vs Dodgers Cactus League play. Bryce Eldridge will fill in at first base for Rafael Devers, who was a late scratch with left hamstring tightness. They also turn back the clock on the 10-year anniversary of Steph Curry's 38-foot game winner in Oklahoma City, in what was arguably the greatest regular season game in Warriors history.See omnystudio.com/listener for privacy information.

Willard and Dibs celebrate the 10 year anniversary of Steph Curry's iconic double "bang" 3-pointer vs. the Thunder in OKC,

This week on the Major Issues Podcast, the hosts revisit Deadpool ten years later to ask the big question: did it age like fine wine or like warm chimichangas? They break down how the film reshaped superhero marketing, pushed the boundaries of R-rated comic book movies, and cemented Ryan Reynolds as the definitive Wade Wilson. The conversation dives into its meta humor, love story core, action set pieces, and whether its brand of fourth-wall-breaking chaos still hits a decade later. From its impact on the genre to its place in the larger comic book movie boom of the 2010s, this is a retrospective on the little superhero film that bet on itself and changed the game. Please leave us a review on iTunes so we can grow our audience and grow as podcasters. Rate us wherever podcasts are found. Don't forget to check out our merchandise. All episodes of Major Issues are brought to you by ComicBook Clique, the only stop for the latest and greatest things to come to comic books and comic book media. Send us feedback at ComicBookClique@Gmail.com! You Are Worthy! ComicBook Clique on Facebook ComicBook Clique on Instagram ComicBook Clique on YouTube Major Issues on Twitter Shop ComicBook Clique DirtSheet Radio Link Tree

It's the 10-year anniversary of the Back to Jerusalem Podcast and Eugene is recording it the same way he's recorded every other episode... alone, on his phone, mid-hike, somewhere inside the borders of..... Eugene reflects on a decade of sharing from the underground church, the critics who called him out, the stranger in Ephesus who recognized his voice, and why he's still doing it the same way he did it on day one. All the while, standing on the same beaches where missionary Robert Morrison landed 200 years ago and on the 500th anniversary of William Tyndale illegally smuggling the Bible into England.

been 10 years since The merc with the mouth got his big shot. follow @KEVIN27WRLD

Wow, I can't believe it's been 10 years!It truly is an honor to be able to host a live episode celebrating the 10-year anniversary of our podcast. Thank you so much for listening all these years!In this episode, we'll answer live questions from an audience of listeners, reflect on some of our favorite moments of the podcast, and give out some prizes and special discounts to all the listeners!Special thanks to our amazing friends from Ancore, SmartCuffs, Suji, SportGrips, and mTrigger for donating the prizes!To see full show notes and more, head to: https://mikereinold.com/10-year-anniversary-episode/Save 25% off all my online courses this week - go to MikeReinold.com/courses and use coupon code 10YEARS now through Sunday 2/8/26. Click Here to View My Online CoursesWant to learn more from me? I have a variety of online courses on my website!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show_____Want to learn more? Check out my blog, podcasts, and online coursesFollow me: Instagram | Twitter | Facebook | Youtube

Across the years, we've periodically hosted Ask Anne Anything events in our Patreon community, and today you're hearing a replay of our latest gathering. These live events invite our Patreon community members to submit their burning questions, and Anne does her best to answer as many of them as she can. As we continue to mark 10 years of this podcast and all the books and reading talk we've enjoyed across those years, we thought a live AMA would be a fun way to celebrate. You'll get to hear the range of questions and Anne's answers in this replay of a casual, fun, unscripted event that really represents the feel of our Patreon community. We hope you'll enjoy listening. Find the list of titles and links mentioned today at our show notes page at whatshouldireadnextpodcast.com/511 Our Patreon community is an intimate corner of the book universe, where we get the chance to periodically gather in smaller groups for events like the one you're hearing today. Our community is gathering next on February 7th for our Reader's Day Spring Preview Library Chat. This is a relaxed and laid back virtual get together where Anne will talk about the spring releases she's most excited about. Members of our Patreon and Modern Mrs Darcy Book Club communities are invited, so if you'd like to join us for that event, weekly bonus episodes, and other upcoming good stuff, like our 2026 Summer Reading Guide, check out the details and join us over at patreon.com/whatshouldireadnext. Learn more about your ad choices. Visit megaphone.fm/adchoices

The 10 year celebration continues as heroes from all three campaigns join together to take down a universe devouring dragon (as well as some terrible villains)! Thanks so much for all the support over the last 10 years, we genuinely couldn't do any of this without you... but you can read about all of that and more on our website: https://www.highrollersdnd.com/post/high-rollers-10th-anniversary Altheya: The Dragon Empire Campaign Setting begins in Q1 2026! Register interest and support the journey to release here: https://www.kickstarter.com/projects/rollandplaypress/high-rollers-altheya-the-dragon-empire Can't wait for Part 2 of each episode? Join our Patreon to get early access EVERY week (+ a few other bonuses)! www.patreon.com/HighRollers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ _______________ Boost your Charisma with some HR merch! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://highrollersdnd.teemill.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Add official High Rollers Minis to your TTRPG collection here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://only-games.co/collections/high-rollers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bless your table with the Clever Toad Dice Set: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dispeldice.com/collections/high-rollers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Enhance your bath time experience with the official Altheya themed DiceBombs at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://geekyclean.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.highrollersdnd.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for all the latest HR News! Love the podcast? Give us a glittering 5 star review! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/high-rollers-dnd/id1401508198?see-all=reviews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Music courtesy of Epidemic Sound, TCT Adventures (Solasta: Crown of the Magisters), Monument Studios and Jolene Khor! Check out Jolene Khor and all her wonderful work on High Rollers on Spotify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/artist/1WX3ICiTmf4GpHwImnQMs6⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠v Learn more about your ad choices. Visit podcastchoices.com/adchoices

High Rollers is 10 years old! We're celebrating this incredible milestone by bringing together characters from all three campaigns (mild spoilers ahead)! Thanks so much for all the support over the last 10 years, we genuinely couldn't do any of this without you... but you can read about all of that and more on our website: https://www.highrollersdnd.com/post/high-rollers-10th-anniversary Altheya: The Dragon Empire Campaign Setting begins in Q1 2026! Register interest and support the journey to release here: https://www.kickstarter.com/projects/rollandplaypress/high-rollers-altheya-the-dragon-empire Can't wait for Part 2 of each episode? Join our Patreon to get early access EVERY week (+ a few other bonuses)! www.patreon.com/HighRollers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ _______________ Boost your Charisma with some HR merch! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://highrollersdnd.teemill.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Add official High Rollers Minis to your TTRPG collection here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://only-games.co/collections/high-rollers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bless your table with the Clever Toad Dice Set: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dispeldice.com/collections/high-rollers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Enhance your bath time experience with the official Altheya themed DiceBombs at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://geekyclean.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.highrollersdnd.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for all the latest HR News! Love the podcast? Give us a glittering 5 star review! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/high-rollers-dnd/id1401508198?see-all=reviews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Music courtesy of Epidemic Sound, TCT Adventures (Solasta: Crown of the Magisters), Monument Studios and Jolene Khor! Check out Jolene Khor and all her wonderful work on High Rollers on Spotify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/artist/1WX3ICiTmf4GpHwImnQMs6⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠v Learn more about your ad choices. Visit podcastchoices.com/adchoices

Ten years of leadership come with challenges and change. In this episode, Craig shares five hard-earned lessons from the past decade that reshaped how he thinks and leads.Get the free leader guide for this episode here: https://www.life.church/leadershippodcast/5-most-challenging-lessons-i-learned-in-leadership-10-year-anniversary-edition. Learn the first five lessons from this special 10-year anniversary series in our last episode.To celebrate 10 years, I'm giving away 10 books that challenged, stretched, and shaped my leadership. If you want to grow this year, these are worth reading. Comment "I want to grow this year" on our YouTube episode for a chance to win by January 21 at 4 PM CST.Giveaway Terms: https://info.life.church/giveaway-terms. ==================== JOIN THE COMMUNITY

Leadership growth requires change. In this 10-year anniversary episode, Craig reflects on 30 years of leadership—sharing beliefs he once held and the lessons learned when growth demanded a new way of leading.Get the free leader guide for this episode here: https://www.life.church/leadershippodcast/5-times-i-was-wrong-and-what-it-taught-me-10-year-anniversary-edition.