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THE WEEK OF TRINITY XIV - TUESDAYLESSON: ROMANS 9:30‒33As He entered a village, He was met by ten lepers, who stood at a distance and lifted up their voices and said, “Jesus, Master, have mercy on us.” Luke 17:12‒13It is not enough for you to believe that there is a God, and that you make long prayers, as is now the abominable custom. In the case of the lepers, you see how it is a mark of faith to teach men fruitful prayer without any professional instruction. Here you see how they had formed a good opinion about Christ and had acquired a degree of confidence in Him. They also entertained the firm expectation that He would regard them graciously. This same expectation made them bold and thirsty, so that they placed their need before Him and with all seriousness and in a loud voice requested His help. Had they not previously gained this high opinion and expectation in regard to Him, they would probably have stayed at home and not come out to meet Him, crying out to Him in a loud voice. In that case, too, doubt would probably have gained the upper hand as they asked themselves: “What are we up to? Who knows if He will react kindly to our requests? Perhaps He will not even look at us!” True faith has no doubt at all about the good and gracious will of God. And so the prayer of true faith is strong, just as faith itself is strong and firm. St. Luke underlines three things in the conduct of these lepers: first, they came out to meet Jesus; secondly, they stood; and thirdly, theylifted up their voices. In these three points, Luke praises their strong faith and sets them before us as examples.SL.XI.1575,6AE 79:68-97PRAYER: Lord God, heavenly Father, all that You have revealed to us about Jesus and His Gospel of salvation is the strongest of incentives to faith and confidence. Grant us Your grace to accept in firm faith all that Your Gospel offers us, in and through Jesus Christ our Savior. Amen.
THE WEEK OF TRINITY XI - MONDAYLESSON: 1 PETER 5:6‒11“The tax collector, standing far off, would not even lift up his eyes to heaven, but beat his breast, saying, ‘God, be merciful to me, a sinner!'” Luke 18:13It seems that the tax collector must have heard something of God's Word beforehand, that he believed this Word and became a godly man as a result of this, as Paul says, “Faith comes from what is heard, and what is heard comes by the preaching of Christ” (Romans 10:17). When God's Word takes hold of a man's heart, it purifies him and makes him truly pious and godly. The evangelist does not expressly say here that the tax collector had heard the Gospel, but he gives certain indications that he had heard it somewhere or other, for he makes the tax collector exclaim, “God, be merciful to me, a sinner!”Such an exclamation is beyond all the powers of human reason. Therefore he must have become acquainted previously with the fact that God is gracious, merciful, and friendly to all who recognize their sins, who call upon Him and desire His grace. He had heard that God in His heart of hearts is gracious to all who humble themselves and who look to Him for comfort and consolation.The beginning of all true piety must never be sought in ourselves but in the Word of God. God must first let His Word sound forth in our hearts. Through this Word we learn to know God and come to faith in Him. After this, we are equipped for good works. Accordingly, we must also infer here that the tax collector in some way or other heard the Word of God. If this were not so, it would certainly have been quite impossible for him to confess himself to be a sinner as the Gospel reports it. He would not have been humbled and beaten his breast unless there were true faith in his heart beforehand.SL 11:1487 (5‒6)PRAYER: Thanks and praise be to You, heavenly Father, for the precious gift of Your Word. Grant that we may always accept Your Word with our whole heart so that it always proves itself a powerful influence in our lives, fully sanctifying us, for Christ the Savior's sake. Amen.Editor's note: No American Edition (AE) equivalent for today's sermon excerpt exists at the time of this publication. For an alternate English translation of this sermon, see Lenker, Church Postil—Gospels, 4:336-347.
On this extra special bonus episode, join Nicole and Noelle and a whole bunch of their podcast friends for an exciting Podcast Festival! Think Coachella but you don't have to leave your couch, Couchella. Or maybe like Lollapaloosa but its podcasts and you don't have to wait in line for a $8 for a room temperature bottle of water while you're rolling, you can drink tap water while you're rolling in the comfort of your own home! So sit back, relax, eat some drugs, and get spooky with us and the gang. Featuring: Strange Sessions: 2:21Quite Unusual: 23:13It's Always the Husband: 50:05Killin Missin Hidden: 1:14:15A Teacher and a Crime Scene Tech: 1:36:16Nopeville: 2:00:50True Crime Cat Lawyer: 2:20:16
Welcome to the Bad Things of Summer Virtual Podcast Festival! Today's episodes are brought to you by SEVEN different podcasts who each prepared a special episode for all of our listeners. Winston and I were lucky enough to be asked by Brad (host of Killin Missin Hidden Podcast) to be a part of this event and are so grateful for his work behind the scenes to make this event happen. Please enjoy a sampling of these other shows - plus a brand new mini episode from Winston and I! --Strange Sessions: 2:21Quite Unusual: 23:13It's Always the Husband: 50:05Killin Missin Hidden: 1:14:15A Teacher and a Crime Scene Tech: 1:36:16Nopeville: 2:00:50True Crime Cat Lawyer: 2:20:16--INSTAGRAM: @truecrimecatlawyerTWITTER: @truecrimecatlawWEBSITE: truecrimecatlawyer.comPATREON: patreon.com/truecrimecatlawyer
Michele Hansen 00:00Welcome back to Software Social. This episode is sponsored by the website monitoring tool, Oh Dear. If you've listened to this podcast for any amount of time, you know that I'm passionate about customer service and listening to customers. A few months ago, we noticed something wasn't working on the Oh Dear dashboard. We reported it to them, and they fixed it almost immediately. Everybody has bugs occasionally, but not every company is so responsive to their customers, and we really appreciate that. You can sign up for a 10 day free trial with no credit card required at OhDear.app. Colleen Schnettler 00:35So Michele, I'd love to hear about how things are going with the book. Michele Hansen 00:40They're going. Um, so after our episode with Sean last week, I realized that I kind of, I have to launch this thing eventually, right? Colleen Schnettler 00:54Yes. Michele Hansen 00:55And, you know, for, you know, I mean, for months I've been hearing that advice of, you know, do a, do a presale and like, start selling it beforehand, And, and I was like, yeah, I mean, you know, I, that's the best practice. That makes sense. And then just kind of be like, but that doesn't apply to me, right? Like, I couldn't make, um. It's, you know, it's funny, because it's almost, I feel like the way people feel about when they hear about customer interviewing, they're like, that sounds really valuable and like the right thing to do, and I'm just gonna act like that doesn't apply to me. Colleen Schnettler 01:29Yep. Michele Hansen 01:30So that's kind of how I was, and talking to Sean really kind of got me to be like, okay, okay, fine. I should actually sit down and do this. So I got a very simple website together, and then I actually did end up launching the presale. Colleen Schnettler 01:46Oh, congratulations. Michele Hansen 01:48Yeah, that was super scary. Like, because the book Colleen Schnettler 01:50I bet. Michele Hansen 01:53And, like, random places where it says like, insert graphic here. Colleen Schnettler 02:01So tell us how many books have you sold? Michele Hansen 02:03Okay, yeah, so I guess I get to do, like, a numbers update for the first time. This is fun. Um, so I have sold 34 copies. Colleen Schnettler 02:15Wow. Michele Hansen 02:16Presale. Colleen Schnettler 02:17That's a lot. Michele Hansen 02:18So, and that's not including for like, you know, platform fees and whatever. Just like, you know, $29 times 34, basically. $986. Colleen Schnettler 02:32That's amazing. Congratulations! Michele Hansen 02:35So close to that, like, 1000 mark, which, I was talking about this with Mathias earlier, and he's kind of like, I feel like that's like a, you know, that's like, the legit threshold, is 1000. Like, and I don't know why, but it's like, yeah, it's like that feels like, that feels like the, the, like, the first big hurdle. Colleen Schnettler 02:55I totally agree. That's wonderful news. Congratulations. Michele Hansen 03:00You know, I expected to feel excited, or relieved, or something positive after releasing it, or the presale, at least. And I gotta tell you, like, I just feel pressure. Like, I'm really glad I didn't do this sooner. Colleen Schnettler 03:25Really? Michele Hansen 03:27Yeah. Because now I have, you know, at least 34 people I can't disappoint. Colleen Schnettler 03:32Right. Michele Hansen 03:32And I feel like, just like, the pressure to make something that is a quality product, like, I already had that pressure on myself to put something out there that I'm proud of. Colleen Schnettler 03:44Yeah. Michele Hansen 03:46Now I have all these other people who are expecting that, and not that anyone has emailed me and said anything to that effect, but that's how I feel. And I was thinking about this earlier. And I was like, man, like, writing and selling this book has like, brought out all of these, like, vulnerabilities and, and self-doubt and everything, like all of this stuff that I like, thought I had dealt with and then it's, like, sort of like bursting out of the cabinet, being like, hey, I'm still here. So it's, you know, I mean, I have tools to, like, deal with that, but it's been like, oh my gosh, like, I thought I had dealt with, like, I never feel this way about anything about Geocodio, like, so. Colleen Schnettler 04:33So, this is interesting, because I, when I was feeling a similar way, many months ago, I don't actually know if I talked about it on the podcast, but I had a very high value client that I had a great relationship with that needed a file uploader, and mine wasn't quite done, and I had this moment of terror, panic, I don't know, where I was like, I shouldn't use mine because, because if I put it on my client's site, like, it has to work, right? There's no get out of jail free card, Kind of like, you've now sold this book. Like, you have to finish it. Michele Hansen 05:07Right. It's not just like, throwing it in a PDF and then like. Colleen Schnettler 05:09Yeah. Michele Hansen 05:10Oh, whatever, nobody paid for it. Like, it's not a big deal. Like, it's like, no, this is, like, this is serious now. Colleen Schnettler 05:17Yeah. And I think something that, that I'm thinking of as you're talking about this, I remember at the time, Alex Hillman had a really great tweet thread about you're not scared of failure, maybe you're secretly scared of success. Michele Hansen 05:32Mm hmm. Colleen Schnettler 05:33It was really interesting. Like, just when you think about, like, the psychology and all of these new insecurities coming to light for you, like, maybe you're scared of success. Michele Hansen 05:42You know, and it's so I feel like we should have them on the podcast more, because I feel like they are, like, Amy and Alex in some way are like characters on this podcast, they're just not actually on the podcast. But like, the amount we talk about, you know, 30x500 and everything. She had, I think, I think it was her, or maybe, no, or maybe it was Dani Donovan, the woman who does the ADHD comics. But I think it was Amy, had a thread, like, couple months ago that was like, you know, people with, or maybe, I don't know if she has ADHD, so I don't know if this was her. Okay. Somebody had a thread that was like, you know, people with ADHD, like, you don't ever feel accomplished when you finish something. It's just over. And then you're on to the next thing. And it was like, yes, like, I expected to feel something when I finally got that out there, and now it instead feels like, oh, now I have to put in the graphics. Now I have to do the cover art. Like now I have to like, like, it just, it didn't, there was never this, like, moment of, like, feeling accomplished or anything like that. It just, it just rolled into the next thing. Colleen Schnettler 06:58Interesting. I don't, I don't have that problem. Like, that doesn't happen to me. I mean, but it's interesting, I find that interesting because one of the things, for me, is when I accomplish something, even if, I feel like if I'd been in your position and I got the presales out there, I do feel that, like, internal satisfaction of hitting that goal, and that's what keeps me motivated. So, if you don't get that same kind of dopamine hit, doesn't that make the whole process kind of painful? It doesn't sound fun. Michele Hansen 07:28Well, what I do get that from is people, like, you know, positive reinforcement from other people. Like, so I've been asking people for testimonials to put at the front of the book. And on the one hand, that terrifies me, and, and then on the other hand, when they do come in, and people are talking about how the, the book and also sort of newsletter and like, like, all this, all this stuff is all sort of meshing together, has helped them, and what it has helped them do, and how they wish they'd had it sooner and everything. Like, that makes me feel good. That makes me feel like I am delivering the, like, a product that is worth somebody paying for, and that I can be proud of seeing how it's impacted other people. But I like I, I don't really get satisfaction out of achieving things, which is really ironic, because I think about younger versions of myself and I've like, you know, I describe me in high school as an achievement robot, like. Colleen Schnettler 08:39An achievement robot. Michele Hansen 08:41Yeah, you know, you're, like, just taking as many AP's as you can and your life is over if you don't get in a top college. You know, that whole, that whole song and dance that turned out to be a lie, because now I work for myself. Not at all bitter about that. Anyway, um, yeah, it's but, this, so that is really, like, keeping me going or like, people tweeting out you like, hey, like, what is the book coming out? And part of me is like, oh, my God, am I gonna get them by then? But like, I've been getting a lot of really good reinforcement from people, and that, and I think that's, for me, that's been one of the really big benefits of building in public is not, not necessarily knowing that, exactly that people are going to pay for it and how much they're going to pay and having that money up front, but knowing that I'm creating something that is useful for people. Like, that is what keeps me going. Colleen Schnettler 09:31That sounds great, too. Michele Hansen 09:33But now I got to finish the damn thing, so. Colleen Schnettler 09:35Yeah. Now you gotta finish it. Michele Hansen 09:37I was saying that the release date would be June 24. I actually just had to push that back to July 2, because I just, I don't think I have enough time. Colleen Schnettler 09:44Yeah. Michele Hansen 09:45I do have an idea for the cover. Like, I want it to be like a terminal printout that's like, basically like installing, like, you know, like installing like empathy and like, loading scripts. Colleen Schnettler 10:00That'll be cute. Michele Hansen 10:01Like, sort of corny. Developers aren't the only audience for it. But I also want them to know that this is a resource that is, like, accessible to them. Colleen Schnettler 10:14Yeah. Michele Hansen 10:15I don't know. I have zero artistic abilities, like, I can't even, like, think visually, like, so I have so many people who are reviewing the draft right now, which is pretty amazing. Some of them are, like, super close friends of mine who are harsh editors, and I'm super grateful for that. And others are, like, people I have never even met who are so, I guess, so taken with, with the idea of the book that they're, like, helping me edit it, and I have never met them before, which is just so moving. But anyway, so someone has been giving me a lot of feedback on like, oh, like, this should be a graphic and like, this should be a graphic. And I'm like, I'm so glad you're saying that because it would have never occurred to me that that could be a graphic because I communicate in speech, and in text, and there's - Colleen Schnettler 11:01Yeah. Michele Hansen 11:01Not a whole lot of pictures going on. Colleen Schnettler 11:03Yeah. Michele Hansen 11:04So, so, yeah, I gotta kind of get all of, all that together in the next couple weeks. And like, hopefully release the, like, the print-on-demand version at the same time, but it's unclear. And then after that, I get to do the audio book, which, honestly, I'm really looking forward to, because then I just have to read the book out loud and as a podcaster, I'm like, I got that. Like, this does not involve any pictures. Like, I am good. Colleen Schnettler 11:32No pictures required. Michele Hansen 11:33No art skills required. Colleen Schnettler 11:36Are you gonna hire someone to do the graphics? Have you figured that out yet? Michele Hansen 11:39No, I've been making them in PowerPoint. Colleen Schnettler 11:42Okay. I'm just saying there's - Michele Hansen 11:45Really simple. Like, there's not going to be like, pictures-pictures, like. Colleen Schnettler 11:47Okay. Michele Hansen 11:48If it turns out this book is a huge hit and I need to do a version that actually has pictures and like, somebody doing, like, professionally doing the layout then like, yeah, I'll, I'll do that, but. Colleen Schnettler 11:59Yeah, so. Michele Hansen 11:59I mean, so like, more like flowcharts if anything, or like, putting something in a box so that it's, like, called out like even that kind of stuff. My brain is like, doesn't. Colleen Schnettler 12:09Have you ever seen, there's a couple of people I've met at conferences that are developers, but they're also visual thinkers. And so they'll like, make sketch notes of someone's conference talk. Have you ever seen these? I'm going to send you some after the podcast. They're so cool. I mean, for your, for, you know, especially to hit, like, the developer audience, that would be, and that might be like version two of the book, but like, like sketch notes, or something would be super cool. Like, I could see a lot of cool opportunities here. Michele Hansen 12:37Yeah, I tried to use something called Excalidraw, and I think my problem is like, I just don't think visually. Colleen Schnettler 12:47Yeah. Michele Hansen 12:47Like, I never graduated beyond stick figures. My, my efforts that were beyond stick figures are hilarious. Like actually, like, yeah. Um, so I probably should, like, should bring that in, you know. But again, I mean, the book has only made, you know, just under $1,000. So I'm not, I'm not, I don't really want to, like, go out and hire an artist for a couple $1,000 for it. Like, I don't feel like that's a reasonable- Colleen Schnettler 13:21Not yet. Not yet. Right. I mean, that might be in the future. Yeah. I feel like that's not yet. I totally get that. Michele Hansen 13:27Yeah. Yeah. Yeah. So, so that's- Colleen Schnettler 13:34It's exciting. I'm glad we gave you that push. I mean, I kind of felt like I gave you that push when I was basically like, you're gonna have this up by the time we launch this podcast, right. I'm happy. I hope it wasn't too stressful. But I'm happy you got there. Michele Hansen 13:49I think I needed the external deadline because- Colleen Schnettler 13:52Yeah. Michele Hansen 13:52And again, this is kind of one of those, for me, ADHD things. Like, I need an external deadline because if it's a deadline I've come up with then it's not happening. But like, the reason why the book was, is gonna be out by July 2 is because, like, our, well, it was gonna be June 23 because our daughter finishes school for the year on June 25. So I was like, it has to be out before she gets out of school. But then I remember that she has a week of summer camp. So I'm like, okay, I have another week. Colleen Schnettler 14:16You have one more week. Michele Hansen 14:18No, it has to be done before she gets out of camp because otherwise then I, you know, I won't have as much time, so. Colleen Schnettler 14:25Yeah. Michele Hansen 14:25External deadline. Super helpful. Yeah. How's, how's stuff in Simple File Upload world? Colleen Schnettler 14:33So, things are good. I, you know, signups have still been consistent, but because I lost that big customer, I'm just below 1k MRR. So I haven't really seen that reflected in- Michele Hansen 14:48Is the big customer the one that, like, wasn't using it and you couldn't get in touch with them? Colleen Schnettler 14:53No, that person's still there, but like, I lost one person that was, like, a tier below that, which is, because I have three tiers. And so things are fine. I mean, I'm not seeing a big increase, or really any movement on the revenue because of the churn at that level, at that more expensive level. But I'm pretty excited about some of the things I'm going to be trying to do in the next couple months. My summer is crazy. So I had at first resigned myself to just not really working on Simple File Upload for a couple months. I was like, I'm just gonna let it sit. It's doing great. It requires almost no customer support. But then, Michele Hansen 15:32I mean, a thousand dollars a month, and then it recurs is like. Colleen Schnettler 15:35Right! It's like, I mean, okay, can we talk about how awesome this is? By the way, this is awesome. Like, after fees and stuff, after I pay my hosting fees, and my storage fees and my Heroku fees, I clear like 606, 650. Like, that's like, pretty cool. Michele Hansen 15:52Yeah. Colleen Schnettler 15:53It's like, I'm not so much. So I wasn't upset about this. But like, I just needed to see kind of where my life was and what I was doing. And I was like, I might just have to sit on this for a couple months because I don't have the time. But then I got an idea. So I am going to take, really what happened is I was really inspired talking to Sean last week about 30x500. I have never taken that course. But I read, like, everything Amy Hoy writes on the internet, and so I kind of feel like I get the idea behind Sales Safari, the idea being find where your customers hang out and find out what their problems are. Conceptually, it seems easy. I just haven't had time to do that. And him, he said last week that he spent 80 hours. Think about that. So he was trolling Reddit forums for 80 hours. That is a lot. Michele Hansen 16:45I mean, I probably already do that, and there's no business purpose behind it. Colleen Schnettler 16:49It's just no focus to it, right? So, so that's, so I really think I'm at this inflection point where what I have is working. It's doing great. I don't need to build new, more features until I know what features people need. And as we talked about, I think two weeks ago, different audiences want different features. As a solo founder, I do, with a job, I don't have the bandwidth to build all the features for everybody. Like, I'm not trying to take on CloudFlare, right. I really want to niche down and find my people and build for my people. I can't do that until I know who my people are, and I still don't really know. So, I am going to hire someone to do some of the Sales Safari research for me since I don't have time. Michele Hansen 17:42Oh. Colleen Schnettler 17:43Yeah. So I'm kind of pumped. And by someone I mean, my sister. She, yeah, so it's like, you talk about how, like, you love having a business with Mathias. I would love to have a business with my sister. Like, I would love for her to be able to work for me, for this to become a real company, and, you know, for us to do this together. So she is just coming off her maternity leave. She has decided not to go back to her job. So she has only a little bit of time because she doesn't have a lot of childcare, so she has, like, one day a week that she's going to work for me doing marketing research and Sales Safari, and I was to kind of trying to teach her, like, what I think is useful. We're both kind of learning as we go, neither of us really knows we're just making it up. And we're gonna do that for the summer and kind of see where it takes us. Michele Hansen 17:55Yeah. Wow, wait, so what is her background in? Colleen Schnettler 18:35She's an environmental consultant. Michele Hansen 18:37Oh. Colleen Schnettler 18:40So she actually, it's in no way relevant. But she's, so really the deal is she's a writer. So in her job as a consultant, what they do is they, they have to write these, like, epic report. So her background is really in writing. So originally, she was gonna write content for me, and she wrote me a couple pieces, but it's really hard to come in, since she doesn't have the technical background, it's, I, and my, my audience is developers, like, I need really technical content. So I don't think she's going to fit as a technical writer. But she's going to do, she's taking a class in SEO. So she's going to do, like, keyword research, and she's going to jump into the forums and Reddit and try and like, find out what people's pain points are surrounding file uploads. Michele Hansen 19:24You know, it sounds like you guys have a good working relationship together. Colleen Schnettler 19:31Oh, yeah, for sure. I mean, all problems, this stuff that I was thinking about. All problems are people problems, right? So, if you want to control your business, and I'm just hypothesizing here, the number one most important people, but the number one most important thing is the people you work with, and I can't think of anyone else I'd rather work with. So, I think she'll figure it out, or she'll hate it and if she hates it, then she won't do it anymore. I'll find someone else. But that's kind of our plan. I'm pretty excited. Michele Hansen 20:02Like, yeah, you, if you have someone that you work well with, and you believe that they're capable of learning what you would need them to learn, then, you know, like, you trust them. Colleen Schnettler 20:17Yes. Michele Hansen 20:17And that matters. Colleen Schnettler 20:18Yes. Yes. So yeah. So this summer, for me, is really for, for Simple File Upload, I think, is really going to be a focus on figuring out what niche to serve. I was talking to another friend, and he just got a new job, and he works for a big event management company. And he pointed out, you know, he was, he actually mentioned you, because he listened to the podcast, and he was like, these huge companies, they don't care about the little guys who are making a million dollars a year. And his point was, they don't care. So he's like, if you can carve out a niche in one of these huge industries, like, you can be incredibly successful, and like, these big guys, they don't care. Michele Hansen 20:58No. And you know, on your sister, it might be really interesting to have her do interviews with people because she will be completely coming in with a beginner's mindset. Like, I find this is something that is difficult for people to adjust to like, like, we've talked about when, when someone says like, oh, like, could I do this? And you start thinking through, like, whether they could and how you would implement it, or you know- Colleen Schnettler 21:23Right. Michele Hansen 21:24Talk about what they wanted to do, and you just like, oh, of course, you wanted to do this because of this, and like, you don't even question it. But she, but she would be like, well, why do you want to upload a file in the first place? Like, Colleen Schnettler 21:33Right. Michele Hansen 21:33Well, how is that, how does that work? Because she's genuinely beginner. Like, I feel like, in some ways, the fact that I don't have a geography background has been an advantage for- Colleen Schnettler 21:45Yeah. Michele Hansen 21:46You know, for this because like, I don't come in, you know, with it, with all of these preconceived notions about why someone would want to do this. Colleen Schnettler 21:56Yeah. Michele Hansen 21:56So I think that can be really interesting when she gets her feet wet, and kind of a sense of what's going on, to try to talk to the customers. Colleen Schnettler 22:05I think that's a great idea. I hope we can grow into that. I definitely think there's opportunity there. I think of her as like you, and I'm like Mathias in the power couple building of a company. So we'll see. I mean, she wants to get into mark, we kind of are going down this route, because I don't have enough time. I want to do it, I need to do it, and she wants to, really she wants to transition into a remote career that's flexible, like most parents, and she's really interested in SEO and marketing. So, I think it's gonna be a fun little adventure. I'm excited to see what she finds out. Part of this was also, I think we've talked a lot about, I have an interest in no-code. So I had a call with the Jetboost IO founder, Chris. Michele Hansen 22:51Yeah, Chris. Colleen Schnettler 22:52Who, I believe, you know, as well, because you're a mentor and he- Michele Hansen 22:55Yeah, I mentor him through Earnest Capital. I literally just had a call with him the other day. Colleen Schnettler 23:02So I had a call with him, independent of your call with him. Michele Hansen 23:06Which we didn't know about. Colleen Schnettler 23:07Which we did not plan, to talk about opportunities in the webflow space. And, so I think one of the first things I'm going to have my sister, well, not the first, but one of the things my sister is going to try and do this month is really see if there's a need in Webflow. The thing about Webflow is, in 2018, Webflow introduced their own file uploader. So before that, there was a huge need for it. Now, they have their own file uploader. So it might be that what I provide is no longer, you know, something people need or want. So before I go and build an integration with Webflow, I'm going to have her do some Sales Safari research. They have really active forums to kind of see what people are looking forward to see if there's opportunity there. Michele Hansen 23:54Yeah, Chris was telling me that they have a, like, feature upload, like a feature up vote thing where people go in and request features. It's exciting. Colleen Schnettler 24:03Yeah, I think it's gonna be great. I think, I think it'll be fun. It'll be good to have someone actually dedicated to reading Reddit and Webflow forums and Heroku forums and whatever, to try to identify, you know, the need there and in the file uploading space. And then with the SEO research, you know, I can then either write the content myself or hire someone to write technical content, depending on my time commitments, my time, you know, what I can do, so. Yeah. Yeah, I saw that. I think, you know, the interesting thing about file uploading and Webflow is they have a maximum size of 10 megs, and I, you can't do multiple file uploads at the same time. So the question is, how many people really care? Like, who really, did, are there enough people that are uploading large files, or want to do maximum, or, I'm sorry, want to do multiple file uploads at a time that it would be worth it for me to make an integration into that space. So, so, you know, she's going to kind of dive into that and see what we can find out and like, this is just gonna be a fun marketing learning time because I built this thing because I wanted to build something, as you know, and I'm really happy that I built something to scratch my own need because it's worked out really well. But I still haven't really honed in on who I can serve best, and there's lots of opportunities out there, so. Michele Hansen 25:42There's a lot to be, I think, sort of learned and discovered here, and, and also that SEO work you can do, that, like, that can also inform the kind of feature development that you do, too, like, because there, I mean, this just happened to us the other day, like there was something that I noticed we had a couple of customers ask us how to do, and so I wrote up an article about how to do it, and then, but like, to basically do it manually. And then I just saw this morning that it's, like, our top performing growing piece of content and has like a 400% increase in clicks, and- Wow. And looking into like, oh, how might we add that? And it's like, okay, maybe we should like there's, you know, SEO isn't just for bringing in customers, but also for figuring out what, what people might want as well. Colleen Schnettler 26:38Yeah, and you've said before, I think that SEO is your number one channel? Activation channel? Michele Hansen 26:44Yeah. We, we don't run paid ads. We don't do any outbound sales. Like, we occasionally sponsor conferences, but that's mostly because, like, our friends run them, and it's just like, kind of- Colleen Schnettler 27:00Yeah. Michele Hansen 27:00To support our friends, like we're a sponsor of Longhorn PHP, the Texas PHP conference. But like, that's just because our friend runs it. Colleen Schnettler 27:12Okay. Michele Hansen 27:13It's not very, like, organized or intentional. It's just like, sure, like, we'll help you out. Colleen Schnettler 27:18Now, when you do SEO, do you do, like, now you just said, like, you were talking to a customer and then you got this idea of a good page, but do you do traditional keyword research as well? Michele Hansen 27:34Maybe? Like, we use Ahrefs. Colleen Schnettler 27:36Yeah, I don't, okay. Michele Hansen 27:39I don't know, I still don't know how to pronounce the name of that company. Colleen Schnettler 27:42I know, yeah, I don't either. Michele Hansen 27:43But yeah, Ahrefs, we use that. We used Google Search Console for a long time, which is honestly a really good tool, and it's free, because Ahrefs is, is pretty expensive. But yeah, you can do keyword research and rankings and referrers and all that kind of stuff. I don't keep a super close eye on it. Um, but yeah, whenever we're, you know, we, every so often, like every couple weeks or so we go in and look at what content is performing and what else we might need and whatnot. Colleen Schnettler 28:19Cool. Yeah, I don't know. I really haven't done, I've done absolutely zero keyword research. So I think it's probably worth our time to put a little bit of effort into that to see what people are searching for to get a better idea of how to use those tools. Michele Hansen 28:36Yeah, I mean, our approach is, you know, find those keywords and then write stuff that people might be searching for and show them how to do it with Geocodio, and I think I like that because I, and I think we talked about this is kind of something that I have struggled with with the book, is, like, I struggle with sounding salesy, like and writing, like conversion copy, like, it's just really something that I feel like I sound way too infomercial-y when I tried to write it. Like, you know, there are people who are really good at writing conversion copy and sounding like a natural human being when they write it, like, I mean, you know, Amy Hoy is one of those people. But I, you know, I might as well you know, be like, hocking something on the Home Shopping Network when I try to write it. So, so like writing be like, oh, you're searching for geocoding? Hello, we do geocoding. Here is how you can do it in like, like, all of these different ways you can do it and rephrasing all of those different things. And then here's where you can try it. And then here's where you can do it. And it's very, like, straightforward. That's like, maybe you need it. Maybe you don't. All of those options are fine. Not, like, buy this now or you will die. Colleen Schnettler 29:56Yeah, I'm hoping with our keyword research and kind of, like, since I haven't done this at all, you know, with what, the marketing research she does, as you've talked about, I think a lot of that is going to inform my content and building out future landing pages. So, that's really going to be a focus for me is like, trying to get content and you know, pages out there that appeal to people. Michele Hansen 30:24Well, I'm going to be spending the next week working on the book and you're going to be onboarding your sister and getting this research going. Sounds like we got our work cut out for us. Colleen Schnettler 30:34It's gonna be a good week. Michele Hansen 30:37All right. Well, I guess that'll wrap us up for now. Thank you so much for listening, and we'll talk to you next week.
TBOL ch 13It's time for Benjamin to triple-down on his awfulness. This time, he relishes in terrorizing Miriam to the point of her chanting prayers while in distress. No fear, Miriam. Chris will save the day! Maybe. In the meantime, Matthew tries to keep his cool, while Diana walks a tightrope between quelling Matthew's protectiveness, and trying to make us feel comfortable with Chris's. Neither is working. This episode continues the theme of our Chris dislike, but there were good conversations to be had, as far as breaking down the "why". Thanks for sticking with us through the last episode, and take our advice: Don't put too much stock in our feelings and opinions, we offer them as ideas to think about. It's your impression/opinion that matters when it comes to interpreting the chapters for your rereads.Full show notes: go.DaemonsDiscuss.com/82In this episode:By the segment . . .(00:15) Intro/Patreon sponsorship(02:14) Discusser emails/Speakpipe - Thank you Marclyn, Flori and Chloe(07:27) Main discussion - Chapter 13 of The Book of Life - sponsored by Catherine Brown.(1:10:22) Housekeeping - Thank you listeners for your reviews, Zoe, and Constance — sponsored by Wendy Taylor(1:18:04) Save It For the Show - What to do during the slow times - Sponsored by Aimee Green(1:30:02) Promo break - scroll down, or click here to get a hold of us and/or become a Discusser -- information on joining our Facebook group also located on that page. (1:31:34) Last thoughts/Outro. Informational links:The origin of the name "The Bad Seed" comes from this movie: The Bad SeedThe Tuskegee experiment (newspaper headlines put this on blast in 1974 ... not that long ago!)Sidonia the Sorceress: The painting - The bookGregor MendelCharles DarwinJosef MengeleJ. Marion SimsOtmar Freiherr von VerschuerLeo StanleyJerry DonohueBach - The St. Matthew's PassionMore:Join us on Patreon (as little as $2 monthly will gain you access to extra episodes + different level incentives for those who join at higher tiers!)A Discovery of Witches TV News info (Continually updated; scenes, sets, trailer video, official photographs, casting + more)Become a Discusser (contact info located there as well)Email us directly: DaemonsDiscuss@gmail.comCall & Leave a voicemail! 1 (360) 519-7836 or hit us up on SpeakPipe Our Podcast Page: DaemonsDiscuss.com Our Main Site: DaemonsDomain.com Social Media: Twitter - @DaemonsDiscuss, Facebook - Daemons Discuss & Instagram - @daemonsdiscussTo join our private, listener-only Facebook group, apply here: Join Daemonic Discussers The "word" is "F*cking Firedrake"To see/hear all of our chapter reviews, check out this list: Chapter Review EpisodesTV show reviews? Go here: A Discovery of Witches TV ReviewsTo check out all of our episodes go here: Daemons Discuss! Full Episode ListGet your Daemon merch here: go.DaemonsDiscuss.com/shop -- and for 2020, our enamel FTSIO pins (+ masks and T-shirts) can be found here: go.DaemonsDiscuss.com/FTSIO2020Credits/Copyright Information * Intro music: "Ghost Dance" (edited down to second chorus) by Kevin Macleod, licensed for use by Creative Commons.* Outro music: Rimsky-Korsakov - "Scheherazade Symphonic Suite for Orchestra Op.35 - IV. Allegro molto," Public domain/copyright-free. * "Save it for the Show" segment introduction voiceover by Devyn Grendell * Cover art (+ all variations associated w/ it): © Daemons Domain* The term "unofficial" is explained in our disclaimer located in Terms of Use - item 14.* The Daemons Discuss podcast is hosted and produced by the owners (Angela, Jean and Valerie) of Daemons Domain and can also be found by entering the url http://www.DaemonsDiscuss.com in your browser, (listed on the various podcast syndicates like Apple Podcasts, Stitcher, etc.) which will redirect you back to the parent site, Daemons Domain.* This podcast is intended for personal download/consumption. Please see our Terms of Use; item 3.* Our episode titles are a loving tribute to the show "Friends" just 'cause we love Friends and - let's face it - it's easier! Here's how one of the show creators explains their reasoning:Jeff Greenstein: "When Marta & David & Jeff & I did 'Dream On', we used to spend a lot of time thinking about titles, because they were on-screen at the top of each episode. On "Friends", we decided that was a waste of time. We figured, why not name each episode after the thing that people will ostensibly be talking about around the water-cooler the next day?" See acast.com/privacy for privacy and opt-out information.
为你读英语美文 · 第396期主播：永清What is the Corona/ Covid-19 Virus Really Teaching us?新冠真正教给我们的是什么？作者，译者：佚名I'm a strong believer that there is a spiritual purpose behind everything that happens in this world whether that is what we perceive as being good or being bad.As I meditate upon this, I want to share with you what I feel the Corona/ Covid-19 virus is really doing to us:我坚信发生的每一件事后面都有一个精神层面的目的，无论我们认为是好还是坏。当我沉思时, 我想与大家分享我的心得，新冠病毒究竟对我们做了些什么。1It is reminding us that we are all equal, regardless of our culture, religion, occupation, financial situation or how famous we are. This disease treats us all equally, perhaps we should too. If you don't believe me, just ask Tom Hanks.病毒提醒我们，人都是平等的，无论我们的文化、宗教、职业、经济状况，或是一个人有多么出名。在病毒眼中我们都是平等的，也许我们也应该平等对待他人。如果你不相信我的话，那就去问汤姆·汉克斯。2It is reminding us that we are all connected and something that affects one person has an effect on another. It is reminding us that the false borders that we have put up have little value as this virus does not need a passport. It is reminding us, by oppressing us for a short time, of those in this world whose whole life is spent in oppression.病毒提醒我们，我们的命运都是联在一起的，影响一个人的事情同时也会影响另一个人。病毒也提醒我们，我们建立的虚假国境线毫无价值，因为病毒并不需要护照。病毒还提醒我们，虽然我们暂时受到压迫，世界上还有人一生都受到压迫。3It is reminding us of how precious our health is and how we have moved to neglect it through eating nutrient poor manufactured food and drinking water that is contaminated with chemicals upon chemicals. If we don't look after our health, we will, of course, get sick病毒提醒我们，健康多么珍贵。而我们却忽视健康，吃垃圾食品，喝被各种化学品污染的水，如果我们不照顾自己，我们当然就会生病。4It is reminding us of the shortness of life and of what is most important for us to do, which is to help each other, especially those who are old or sick. Our purpose is not to buy toilet roll.病毒提醒我们，生命苦短，什么是我们应该做的最重要的事情，特别是那些已经生病的老年人。人生在世的目的不是买一卷卷的厕纸。5It is reminding us of how materialistic our society has become and how, when in times of difficulty, we remember that it's the essentials that we need (food, water, medicine) as opposed to the luxuries that we sometimes unnecessarily give value to.病毒提醒我们，我们的社会已经变得物质至上，当我们遇到困难时，我们才想起我们的基本需求是食物、饮水和药品，而不是并没有什么价值的奢侈品。6It is reminding us of how important our family and home life is and how much we have neglected this. It is forcing us back into our houses so we can rebuild them into our home and to strengthen our family unit.病毒提醒我们，家庭是如何重要，但我们却忽视了这一点。病毒强迫我们回到我们的房子里，所以我们可以把房子建成家庭，并建立牢固的家庭纽带。7It is reminding us that our true work is not our job, that is what we do, not what we were created to do. Our true work is to look after each other, to protect each other and to be of benefit to one another.病毒提醒我们，我们真正的工作并不是我们打的那份工，我们固然需要打工，然而上帝创造我们的目的并不是让我们打工。我们真正的工作是互相照顾、互相保护、互助互利。8It is reminding us to keep our egos in check. It is reminding us that no matter how great we think we are or how great others think we are, a virus can bring our world to a standstill.病毒提醒我们，我们不能妄自尊大。病毒还提醒我们，无论你觉得自己多伟大，也无论别人觉得你多么伟大，一个小小的病毒就能让整个世界停摆。9It is reminding us that the power of freewill is in our hands. We can choose to cooperate and help each other, to share, to give, to help and to support each other or we can choose to be selfish, to hoard [hɔːrd], to look after only our self. Indeed, it is difficulties that bring out our true colours.病毒提醒我们，自由掌握在我们自己手中。我们可以选择合作互助、分享、付出、互相支持，或者我们也可以选择自私、囤积和自顾自。只有在困难的时候才能看出一个人的真面目。10It is reminding us that we can be patient, or we can panic. We can either understand that this type of situation has happened many times before in history and will pass, or we can panic and see it as the end of the world and, consequently, cause ourselves more harm than good.病毒提醒我们，我们既可以耐心，也可以恐慌。我们既可以理解这种情况在历史上已经发生过多次，但最后都过去了，我们也可以恐慌，以为世界末日到了，结果伤害了我们自己。11It is reminding us that this can either be an end or a new beginning. This can be a time of reflection and understanding, where we learn from our mistakes, or it can be the start of a cycle which will continue until we finally learn the lesson we are meant to.病毒提醒我们，疫情既是结束也是开始。我们现在可以反省和理解，从错误里吸取教训。疫情也可以是一个轮回的开始，而且还会继续下去，直至我们吸取教训为止。12It is reminding us that this Earth is sick. It is reminding us that we need to look at the rate of deforestation just as urgently as we look at the speed at which toilet rolls are disappearing off of shelves. We are sick because our home is sick.病毒提醒我们，我们的地球病了。病毒还提醒我们，我们必须看到森林消失的速度，也必须看到一卷卷厕纸从货架上消失的速度。我们都病了，因为我们的家庭病了。13It is reminding us that after every difficulty, there is always ease. Life is cyclical ['sɪklɪkəl], and this is just a phase in this great cycle. We do not need to panic; this too shall pass.病毒提醒我们，困难总会过去，然后就容易了。生活是周期性的，现在只是周期里的一个阶段。我们不必恐慌，疫情一定会过去。Whereas [ˌweərˈæz] many see the Corona/ Covid-19 virus as a great disaster, I prefer to see it as a great corrector. It is sent to remind us of the important lessons that we seem to have forgotten and it is up to us if we will learn them or not.▎主播介绍永清：为你读英语美文创始人后期，编辑：永清▎节目首发，背景音乐，图文资料，更多推送敬请关注微信公众号：为你读英语美文，ID：readenglishforyou
Announcer 0:00Welcome to the CXR channel, our premier podcast for talent acquisition and talent management. Listen in as the CXR community discusses a wide range of topics focused on attracting, engaging and retaining the best talent. We're glad you're here. Chris Hoyt 0:16Hello everybody, this is Chris Hoyt with CareerXroads, and I am on the line with Brad Cook head of global talent over at Intuitive Surgical Brad, how are you, Brad Cook, Intuitive 0:24Good how are you? Chris Hoyt 0:25I'm doing pretty well. I'm kind of excited about this topic. For those who don't already know, a whole bunch of us have come together to stand up a new nonprofit called the CXR Foundation. And it's sort of spun out from under some work that was being done before. Last years charitable work in the field when we actually used to work in soup kitchens, and shelters and all these really, really interesting places when we were traveling back in the day. And then, most recently out of a project called recruiters, recruiting recruiters, which you were heavily involved in. And so I want to take a pause, I'll take a breath right there and just ask you, maybe you can give an overview to listeners who haven't heard yet, what the CXR Foundation has been established to do, why a nonprofit? What what it's all about? Brad Cook, Intuitive 1:13It's a good question. I think, for me, it really stemmed from the recruiters recruiting recruiters, and it's still a mouthful doesn't matter how many times I say it, um, it really jumped out from that there was so many people wanted to get involved and wanted to help, and it was vendors that would normally be competing with each other. Yeah, and to do it under the umbrella of a nonprofit just means Yeah, we're gonna start to offer it to a lot more people out there and do a lot more good. I think that's Yeah, the roundtable stuff really showed there was so many people in our industry, especially in tough times with COVID, wanting to do whatever they could, and you know, if we can put an under a nonprofit, and then more people can be part of that, or actually, the work that comes out of it can now help industry, I think it just makes the industry a better place and continues to make the industry a better place. And quite frankly, that's why I love being part of CXR it continues to give back to our community and makes us all better individuals. Chris Hoyt 2:12Yeah, I think you raise an interesting point, because it's not just about talent, giving back we're talking about our talent practitioners giving back we're now talking about sort of grouping together a teaming up or pairing up people who are in the solution space, the vendor space providers under the umbrella of a nonprofit, so they can continue to do good work alongside their competitors. And alongside some of their customers, potential customers, but never customers. Right, right. Yep. Yeah, so there's a number of projects, because we're talking about community, the community aspect, we're talking about the charitable aspect. And we also talk about the industry standards are establishing those pieces. And we've got about four projects that are one full blown that's in the works, which has been pretty successful recruiters recruiting recruiters. Okay, doesn't mouthful every time. And then we've got the one project that we've talked a little bit about, and that's the interview coaching for those who are employed helping those who are still looking for work. We've got another two that are sort of on the in the ideation looking for the correct sponsorship and alignment on which is the I'm going to put you on the spot in a minute, which is the get cooking program, which is kind of a fun one where we have a theme around some sort of meal, people can donate a minimum amount of money, but up to whatever they want. And part of those proceeds goes to the Chef's Choice, charity of choice, and then they get access to the online cookbook, etc.
Hey guys! In light of the new Terrifier 2 trailer releasing today here's a mishmash podcast of all the clown horror movies we've done over the last 10 years! Timestamps below!Terrifier Review 0:00 - 13:33Eli Roth's CLOWN Review 13:33 Killer Klowns From Outer Space Review - 25:07IT 2017 Review - 38:13IT 2017 Spoiler Review - 55:04IT Chapter 2 Review - 1:27:35Stephen King's IT - 1:34:42Thanks for listening!Check out this video and much more on our youtube channel here: https://www.youtube.com/wewatchedamovieWant even more content and to help us out a metric fuck ton? Check out our patreon here: https://www.patreon.com/wewatchedamovieCheck out our writing on our new website! https://www.wewatchedamovie.comTwitter https://www.twitter.com/wewatchedamovieInstagram @WeWatchedAMovieWant merch? Get it here: https://teespring.com/stores/we-watched-a-movie
We would love for our audience to avoid the mistakes that we've made where possible. Because it's not just a mistake like it's all about failures and learning how to fail. and failure is a good thing. But we're talking here losing money because of failures. And I mean, obviously, we want to avoid that where we can. You can find Jason here: https://www.lasertunedconnections.com/ Joy can find Joy here: https://www.joynicholson.com/00:00Hi everyone, we are back with another episode jam-packed with information today, I and Jason are going to talk about the five ways to start a business right? And how to actually not start a business. Hi, Jason, how you doing?00:14What's up Joy doing good, how are you?00:15I'm doing good, thank you. We have both been burned with businesses in the past while like you know, like the wrong and the right ways of actually starting a business. And we know what you should not be doing. And we want to help you guys to potentially avoid the mistakes that we've made. Because it's not just a mistake like it's all about failures and learning how to fail. And you know, finally, failure is a good thing. But we're talking here losing money because of failures. And I mean, obviously, we want to avoid that way we can. So Jase can you tell us something like, what is your biggest mistake that you did the first time you did a business you know, like, what was your biggest the wrong way that you started? What was your biggest thing?00:56First, I just want to add on to what you just said. Yeah. Starting out of business. It can be very intimidating. I mean, not only you trying to figure out what business to get into, well, let's just assume we're doing an online business. Yeah. What we're going to be selling or promoting? Who do we listen to? Who do we know? To listen to or not? I mean, there's just so much information out there, nevermind the stuff that you're going to get online. You're going to get stuff from every avenue in your life, especially from the people that don't even know how to turn on a computer. You know, what do you listen but some of these people maybe like people that you respect the most in your life, your parents or whatever people that you think, well, these are the more intelligent people that I know in my life, I value what they have to say, very, how do I defuse what's right what's wrong what direction. So this is very important. So back to your question, the biggest mistake that I ever made in starting an online business or starting a business in general, because my first business wasn't completely online is chasing the cash and making that primary making money the first and only objective. Yeah. That is quick to lead you down some ugly, ugly paths, they will lead you down these five huge mistakes that we're going to talk about today. So that would be where I started off wrong, I think. But of course, when you're, maybe you've come to a point now you've decided to start an online business because it hasn't worked for you in brick and mortar business or wherever you were and you know, you're in a tight spot right now, money might be the driving force. But this is not where your thinking should I start for a successful business.03:11Yeah, I completely agree with you. And that's exactly the mistake that I made is that I want to make money, see the quickest way to make money. And it was the biggest mistake I made. Because yes, that is a drive for people when they start out, because it's like, normally what is it is like, either quit my job, or I lost my job and I need to figure out how to make money because there are not other companies that I can apply for or for work, or whatever it is, right? There's always something that money is a driving factor. But if you apply, as we say, we're going to talk about five things today that is the wrong things, basically, that you should not be doing starting a business and if you just change your mindset, a little bit about this, you will understand and realise that there is a right way to do something and yes, you will still earn money, but the money is going to come automatically because you've just you know I've done it the right way. So let's talk about this Jase because I think this is something that really struggles and I mean, I've got I know people that are really struggling to start an online business because I literally got I'm not even joking they are not even on Facebook like they don't know anything online or tick because I've just never been in that space. But you know, it's incredible there is a range of people out there that really wants to start a business and they have no clue because everything out there is so overwhelming. You know, there's just so much information out there. And what do you do if you have no clue? So number one, is basically being interested in the product, what's your feeling on that Jase? Like if you're not interested in a product, what do you think will happen?04:40Listen, if you're not remotely interested in what you plan on selling or promoting, you're not going to care. You know, I'm not interested in salt shakers. There are hundreds of different kinds that kinds of salt that they dispense how they dispense the salt, the types of salt that you use on different meats? Is it Himalayan salt? Is it pink salt? Is it salt with 64 of the major vitamins? Or is it the salt with the A? Is it NACL sodium chloride, which is just table salt, which is garbage. I mean, and I don't love anything about salt and I'll just wrap that off to you. If you don't have an interest in the slightest about what the hell you're going to sell. Number one, you're not going to want to learn about it because you just don't care. I don't care what Avenue the information is coming in, whether it's magazine or online, or whatever it is, you just don't give a shit. I don't care about salt. I love to cook so I do care about salt in some ways, but definitely not enough to sell it. So number one, you're not going to be interested in learning about the product. And number two, if you actually have to make a video or get in front of somebody to sell them a product that you don't like. It's gonna come up people buy you first.06:11I'm laughing so much because I can just imagine Jason sitting there trying to sell salt shakers because06:17it's just not going to happen. I have this thing when I teach my students is that if you're a man, you're not going to sell bally dresses. I know this is a weird analogy but you know, it's like if you're not going to sell bally dresses if you're not interested in bally if you like love camping or you love fishing or sell things related to what you love, you know, even if you don't have a passion, it's okay to not have a passion you know, but at least sell that interesting product. I mean, me and Jason started off selling a mutual product and we both love the product. But this is the other side of it. Even though we love the product. We don't make money selling it because we just don't sell it. Which is the ironic part right?06:58We've put out so much information on this shit, it's amazing.07:04We have a Facebook page of like, hundreds of posts, like literally, and this is like a failure in itself because we put Facebook ads into this Facebook page and just like teaching people about, you know this product and are we making any money?07:21Yeah, looking at the numbers at the end of the month, it's like 20 posts 500 what do we sell? Nothing. I have none. Do you? No nothing.07:36It needs to be we had some inquiries, but and even though but this is the thing, even though we like the product, you know, it's like a thing that we enjoy. It's not something that we really interested in. It's like you said like, I like salt I cook with salt but I'm not interested in salt. There's a difference, guys. So, I mean, if you love to fish, but you're not really interested in fishing, then it's not the same thing I don't want to buy a lower from you.08:06It's hugely important and it sounds funny but you know, when you're promoting something that you like or remotely interested in, when education about that product comes your way, you will naturally want to listen. Exactly. To take in that information. You know, if it's something that you're not interested in, you're going to let that go in one ear and out the other. So when you're choosing this product, if you haven't already, make sure it's something that you can get into and get behind and speak intelligently about for God's sake, if I am talking to you about salt, let me know that you've had some in your life, you feel it's important.08:48And it's true like I said to Jasen before we started actually recording this episode, I had somebody that approached me on driving organic traffic to my Facebook because he's selling this but I'm looking at his Facebook profile and it's got like two or three people liking his posts and I'm like, dude, how can you teach me to drive traffic if your traffic sucks and I'm not knocking the guy's obviously just bought into this opportunity. And then I asked him like, I didn't really care to drive traffic and I'm like well then don't sell this product because you can't sell something that you don't have the interest to do. I mean like it just doesn't make sense. You can't do it. And this is the thing so just be interested in a product you know, even if it and like I said, we had a mutual product, we sold this product, and we didn't make money selling this product because we weren't interested in it. And it's a great product. We both have it we both love it. We both use it every single day. But do we are we interested in it? 09:43We promised ourselves once we hit X amount of sales, we would go on an amazing vacation with our families. Guess where we never went? On no vacation.10:00That's a failure in itself, right? Think about this, I, we talked about failure before, that's a failure, but we can laugh about it because we actually appreciate and understand where it comes from, you know. So funny. Okay. It's very true. Also, remind you guys, please subscribe to the channel if you like our videos. Number two is that what we have is the site where your weaknesses in the process? So, you know, where is your struggles, you know, if you start an online business, think of where is your weakness is it technology is a piece of product information, you know, whatever that weaknesses, what is your weakness? So, I've got a programme, which is called four pillars, which is our Facebook group and all of that stuff, which is teaching people how to be time management and teaching people funnels and marketing and traffic. So think of your weakness, you know, you might have a weakness in something completely different. You might have a weakness where you didn't even think it was a thing until you started an online business. What's your feeling on this Jase your weakness?10:57No, no, I agree. I mean, and, and for every one of these it's fair to look at it as you know, not only what are your weaknesses, but what are your strengths. And though I mean, if you're coming into an online business and you know, you know quite a bit about a product, that doesn't mean that you know how to market it, it doesn't mean that you know, how to keep a schedule about how to keep on to that marketing. And it doesn't mean that you know how to talk, it doesn't mean that you know, how to talk to somebody else about it to get them interested. That's something completely different. You might know a lot about salt. Do you know how to present to me all the facts about Himalayan pink salt to get me to buy an ounce of it? Or do you just know that it tastes good, and it's good for me? There's a lot that goes into not only knowing about the product but how to market the product, how to keep on on a daily basis with growing this business. And so it's important to know where are your weaknesses in the business cycle revolving around this product?12:04Mm-hmm, exactly. And I mean, I coach students and I've got quite a few students that they really suck with messaging people and getting themselves out there and having that persuasion. This is how Joy talks about you.12:19No, but the reality is, I was the same not as funny, right. But I was the same. You know, before I did, like, I'd had sales before. But before I had my sales thing, I didn't want to speak to people about anything like my product knowledge was off the charts. I knew so much about it, but it's like, ooh, how do I actually approach this person to talk about all my product knowledge, you know, and this is the thing there's so much there are so many different components in actually selling a product and people think I'm going to start an online game, one man, I'm going to make my first million dollars and when am I going to buy my island, but the reality is, it's not that simple. And yes for some people it is I mean, I know people that started and within like the first month, I'm making 100k. But if you look at it, the reality is that they know how to do it because they actually have no weaknesses as in how to sell it. They know how to have time management, they know how to be focused and know how to set goals, they know marketing they know how to market themselves. They know how to sell to people without them even maybe they didn't even know that they know how to sell to people. They have the right you know the system in place, maybe they've bought into a problem where they have the right system in place, like a funnel or, you know, really good website, they understand how to drive traffic. These are all very important things to actually helping you in this whole process that you know, to actually be successful in this game.13:39And at the same time, you might be coming from a brick and mortar business. And now you're getting into the online thing. You might have more knowledge than you know about how to sell or market a product, you might be missing just one piece. That's making everything go down the drain. Yep. And the connection between you and that one piece might be a coach to just point it out to you. So getting everything out about what you know, and what you don't know about that product is equally important about how do I make others feel the way I feel or want them to feel about this product.14:30Yeah, and that actually ties in with number three that Jason is saying it's like how do I actually get help with this weakness? And I used to identify the weakness Okay, so you've identified maybe your issues on a marketing right? Now you've identified that you know most of the things but how do you actually then do the next step? So identifying your weakness Jase what is the best way that you can actually then help yourself once you've identified the weakness you know, like, how do you help you know, how do you get help on this?14:58So you might need some help getting to the point where you can identify that weakness. And we can go over how to figure that out. I mean, you and I are both people that we base our businesses on getting people, these types of information are not the amount of money that you will see out there people charging, and we'll get into that, but that's just who we are as people. And that's how we base our business. And so it is going to be crucial that you start to speak to people or get into groups that are either semi lightness, am I liking this or talking about the same things that this product is asking questions, reading, taking it all in, which goes back to have some kind of interest because the information that you're going to take in it's going to sink in and it's going to help you realise with some help where your missing piece if you will. 16:07Yeah, I completely agree. And I mean, you get things like paid, you know, like coaching things. And this is kind of like with the next one also comes, like educating yourself about the product. And you know, it's not necessarily time-efficient, you need a coach for that, but also just diving into that, like, for example, I am part of two paid Facebook groups. And it is fantastic. You know like, it's really good because it's kind of secluded, or exclusive, and exclusive to be in groups, right? But I've also been part of paid programmes where it was useless, you know, so, you really need to understand like, if I pay $50 a month to be part of this group, am I getting the value that they promise because you would you can get that or you can be part of a $40 coaching a month programme, which basically teaches you nothing, or you can be part of the thousand dollars or $5,000 a month programme, which also again teaches you nothing. And I mean like I said I'm part of, and I mean in total, these two Facebook groups a month cost like 70 bucks, which is nothing, and I learned so much from them every single day because the people actually pump you full of value, right? So I guess you need to understand and realise that when you educate yourself what is the value if you can't afford like a full-on one on one coach, which is expensive right because you pay for the hour or you pay per month whatever is it then worth it for you to go into a group coaching on the topic that you're not sure about, you know, and I personally found that both works like I mean, I've got a coach and I've got my group coaching and what my coach lack in, you know, the things that I'm needing I'm finding it you know, somewhere else, you know, because generally your coaches on a specific field, but if your business is different, I would say almost pillars to it then it's better to get education from somebody else, you know, it just makes sense that way.18:05Now I come from a little bit of a different position. So you're going to get a little bit, two different perspectives here. When I was life coaching in another area before I started doing what I'm doing now, the price would be an MIU none of this was online it was always one on one was thousands and thousands and thousands and thousands and thousands of dollars for three months. The information 100% worth it will change your life. So not everybody has that money, especially when you're starting out. So my new business model is to provide that information for people while we're rate because that's what I feel is right. And I know in the end I will be compensated tenfold for the information I'm getting, so it's finding the right people to provide that information. That's is critical. There's a lot of shit out there.19:08Yeah, no, I completely agree with Jason and this is a thing like, I'm not knocking please make sure that you understand I'm not knocking a $10,000 a month programme. I'm not doing that at all, because there's a lot of value. I've seen a lot of value in programmes like this, but just be careful, you know, be careful of when you actually pay $5,000 is a $97 a month programme, you know, like, because there can be the same exact value, you know, and it depends on person to person to person coach to coach to coach programmes to a programme to programme it depends on what you're buying into. And again, it boils down to like, you know, the number one and the number two the weakness and the progress or sorry, not the progress that the product you know, the interest in the product.19:55So, right here right now, I mean, before we even move on you have two different, very different perspectives of what you want to know. As you're looking out, I was on a ridiculously high end, did very well. I recognise what is wrong with that. She is providing information that is, you would pay that money but decided that that wasn't the way for her to go with the information that she's giving, so you're getting the best of both worlds, right? I mean, you see, when we have our videos, it's no rocket ship, Jason and Joy coming at you for another five grand. I mean, it's just not necessary. The purpose of this is to give you honest, simple information from two very different we come from two very different worlds. But we met on the same plane, where most of you will find yourself when you start out and so it's a very unique area that we both meet on and can provide information for you both, which is why we do what we do here. Exactly.21:09And the thing was exactly what Jason is saying is because the thing is with us, and this is what I appreciate about him being my business partner because we think the same, we have the same belief in things. And the number one thing that like really connects us on this level, is that we both believe that knowledge and like, I mean, what Jason is doing is like fixing your mind, right if you've got issues, but obviously there's more to it than that but that's the concept, but we want to charge as cheap as possible I mean, the reality is, we're all in it to make money. But our number one goal is to serve people first, before getting a big amount of money. That's the number one thing we want to see people succeed and have success and then the money is a byproduct of that. You know, and this is the same but realistically speaking we have to pay the bills, but we don't care to make a million dollars, yes, it will be nice eventually sure whatever, but it's not our goal. Our goal is to serve and help people and charge them $97 for something instead of five or $10,000 because we just don't believe in their business module. And that's what makes us I guess different, right?22:14Yeah, that's right. But when we both started out, essentially, it wasn't all like this and online and so now we have the ability to present a product to a large number of people without having to take up all of our time because things start getting really expensive and people start getting really greedy when their greatest asset starts to be used up. Now, what's our greatest asset as a human? We only have so much, that's when it starts to get expensive, but now, you find a way to deliver your product to the masses and you're coming from a good spot. Correct. This is where you're gonna see returns and it's going to make you feel good. So that's what we're doing here.23:06Yes, exactly that. And that is basically then you know number four but we just talked about this number four you know, it's like educating yourself about the product and being time efficient about it. You know if it means getting into group coaching, and you're going to save 10 hours a week trying to figure this stuff out on your own, do it. If you feel like if you have the money in your bank account to buy a one on one coach, that is the right coach for you then do it. You know it all works. But we have been saying just be careful you know, just be careful with what you do. And that brings us to number five, which is talking about fake gurus, guys, there are fake gurus out there and they charge you thousands of dollars for things that are just doesn't exist. You know, you point the finger back at you you're a funny bunny. Serious, serious topic.23:59But it is because I mean, I'll do yourself a favour guy and I just told Jason this before I started recording this episode go to YouTube and on YouTube search fake gurus exposed, there is so many of them. And it is a thing. And I mean, maybe some of the people that they expose isn't really fake gurus, I don't know. But what I have seen is that most of them are fakers because they charge people. Okay, so what is the difference between a faker and a real girl? I was just gonna say let's talk a bit about how you spot a fake guru.24:29Exactly. I love it. And the fake guru is really just charging you thousands and thousands of thousands of dollars. Like I'm talking anything between 1000 and $5,000 per month for something which is like sure you can pay that but the fake guru doesn't actually tell you that you're going to have results. And you know if you have results that kind of have this weird way of wording it that it's not really their fault that you're not getting results it's your own fault because you're not putting in the time and effort and all of that stuff. And that is a problem with the fake guru because they make you feel like you are the person that did this wrong and it's not a programme, but this is the thing you don't see the results. You don't see your money back. You don't actually make money. No, you want to listen to I don't mean to cut you off. No, I'm done. Okay,25:20So fake guru. So when you're listening to somebody and you're searching online, how do I who do I learn about such and such with or what have you? A person that knows what they're doing will tell you exactly what you're going to receive where you are before the programme and what you're going to get afterwards. Now what I mean by that is like, for example, coaching, I'm a mindset coach, and so you can get caught up pretty heavily there's a bunch of people out there that are that have paid for a three-month life coaching course. And now line certified by life coaches of the universe, or whatever it is. Yeah. And I couldn't just make you smile. That's amazing. For 10 grand? No, no.26:18Where are you now? Where are you going to be once you've bought this course? Even if it's $100? Where am I going to be once I've done all the modules or the learning, right absorbed all the education, etc,26:36What are the results? What can I expect? If I don't get these results, is there any reimbursement? This is big. Because if it's a well, every person that you see and then you hear these are not typical results, well, that might be so, but what if my results aren't at least what you say I'm going to have at the end.Correct.27:04If you're not going to get your money back in some sort of way, shape or form, in any capacity, get out of there. Exactly. Get out of there. The other thing is you can talk to people who know about what's going on in the business. And you'll start to learn who these people are, as you talk, get into your niche group chats and things like this, you'll find people like Joy, and I have been around for a little bit.27:30You can come to and say, this is what I got, this is what they're offering, what do you think? And then we will be able to tell you because we've been around and we're around it every single day. Yes. Do you know what I mean? So you have to be very careful about what people are offering you $12,000 I'm gonna make you smile in four weeks. No,that's not worth it.27:53And it's, you know, it's a little bit harder for me with coaching as far as mindset Well, somebody like Joy, she's very, very specific on what you're going to get from when you start to where you end up. This is huge,right.28:13It's the same with you. Yeah, exactly. So when people start with me with coaching, it's like, well, you're gonna go from having zero cells to potentially having a cell. And I'm saying potentially because it depends on how they actually put it in. But I've had a hundred per cent success rate with people when they complete my coaching that they actually do have a cell. And I've actually got students where I should probably not say this out loud on a YouTube video, but I have given them an extra coaching session for free just because it was that one coaching session that might the difference between them not having a sale because they learn a bit slower, or they didn't quite understand the process, or it's nothing to do with them, but it's about the product that they're selling. And it's a little bit trickier to market it, you know, so, and I mean, that happens to me every other day with my coaching and I recognise that and if I can't help somebody in three sessions to do a sale, then I don't feel right about that. Because my goal is, again, as we talked about to serve people and see them having success. And I would rather spend an extra hour of my time helping them to get that sale because Jason, you know, once you've made your first sale online, that's all you need. And then you're like, ah, I can just repeat that process and just make more and more sales right. And that's the thing is like, once I have that satisfaction of giving them the first sale, that's it, like I would say, Bob, 's your uncle and Jason and like that, or like that, but that's the thing you know, in South Africa is that Bob's your uncle, and that's the thing and you know, you're on your way, because then you just repeat the process, but getting that sale is hard. Sorry. No, you're fine.29:50Also, something that is hugely important, at least with Joy and I in our respective businesses is that I'll only speak for me but I know because I know what Joy does and how she does it. I want to make sure that once we've spoken and you've gotten everything that you learned, you don't need to come back. There isn't a need for you to need me on a weekly basis for another thousand dollars, be careful of that. That's not the same as we will have a once a month check-in or audit for a specific cost or whatever. That's different from at the end of every session that we meet, or at the end of all the information that you get you to need me time and time and time again. That's garbage. For me, I'm going to give you everything that I have so that one you don't need me anymore and two you'll be on your way to help somebody else. Yeah. That is a business model that you're not going to see ever. But just be wary of that be cognizant of it because that is somebody that actually cares about how you're doing in business and your future and not about their own if that makes sense.31:16I agree with Jase, like a big part of it but also, it is good to have a coach, like, you know, I'm speaking with somebody that has a coach, it is good to have that somebody that you pay X amount of dollars for a month that you can just. I didn't say it wasn't wrong to have somebody to chat or something like that.31:36I agree. Yes. And that is what you said. But it's also just being mindful because it depends on the field that you're in to, you know, this is the thing, it depends on the field and also the person like, you might have somebody that's very needy and they need your help because that's just the way they're wired. You know, they want to have somebody on standby to ask questions for and that's okay, if that's them and they are willing to pay for that on standby thing, then that's fine. But you know, it is good if you can have if you can bind to a programme that gives you everything you need and you just maybe pay like I have a Facebook as I said, a paid Facebook group, I have the programme, but then you just pay to ask questions, really, you know, which is great because you don't have to go to YouTube to go and figure things out. Right. Again, it's saving the time thing. Yeah.32:23And that's the thing for me for you know, I do the mindset coaching, but I also have, I have clients that I do their website work for them, and help them with their wording on their websites to help bring in more clients. And if somebody pays me, you know, 300 a month or $250 a month to always make sure that their website and the language is always there so they can call me at any time and say, I need to present this to the public this is what I'm trying to get across. There might be very specific language there I'm a master in or I've I know about, and to pay two or 300 bucks a month to have me be able to make those changes for you to bring in sales. That's well worth it again. And if you're not sure if it's worth it or not, or prices, find people like Joy and I that is honest that will say to you, that's worth it. Or stay away from that. Do you know what I mean?33:33And it's about serving people. And I mean, we are just saying to us because we on this, but I mean, find anybody else. We're not saying come to us, right? But it's like, this is guaranteed if you find somebody that is there to serve the people and not serve their pockets, you'll be fine. I could not have said that any better.33:51Yeah, you know, and that's the difference between a guru and somebody that just genuinely wants to help you. You know.33:59You know guru it's funny people call themselves guru where people say this one's a guru. Guru means going from dark to light. That's what guru means.34:12Yeah. If you're not talking to somebody who's trying to bring you from a dark place, and I don't mean like you have to be dark, but a place of less to a place of more to a place of fear to a place of love. If that's not their primary focus, that is not a guru.34:32Exactly, exactly. That's a thing. Well, I think that covers all of them. So I'm just going to quickly recap the five. So number one is to make sure that you're interested in a product or a service or something that you're going to sell. You know, if you're passionate about a great profession as a strong word, you're not always passionate about something, but it is an interest. Okay? Number two is deciding where your weaknesses, okay? If it's going to be marketing or product knowledge or you know, whatever your weaknesses and then number three is how do I get help for that weakness? Do I get a coach? Do I go to the Facebook group, whatever that is four is educating yourself on the product, but also do it in a time-efficient way, you know? And then number five is basically a guru. What is a guru? And, you know, do I bind to a guru programme or, you know, who do I really listen to? That's really what number five is, you know, who is the person that's going to help me on this journey?35:23Also, and I just want to say, maybe you don't know what it means to you know, maybe you've watched this and please, if you've watched this and you're interested, watch our last episode because a lot of this stuff here, it all intertwines. It's, it's all connected. And so maybe you're thinking to yourself, well, what does it mean to have a coach? What does that look like, in my daily life or weekly life or monthly life? Like, what is this person to me? And how does this fit in my life? Especially if I have kids or I'm doing different things like how does this incorporate into my daily being actually reach out to us.36:00We will tell you exactly what that looks like. A lot of it can be based around you and what you do, and how your schedule is. But it also is based upon what our schedule is. I mean, this is we meet in the middle here, you know, I mean, this is not so, so ask us questions about what that looks like.36:20And we've got Facebook groups, you know, so if our personal time is not in there, we've got a Facebook group and I mean, we each have our own Facebook groups and just, you know, join the Facebook group pop questions in there and you will get answers and at least you'll get a straight honest answer. Every time36:34And not some dodgy weird like, oh, we're gonna sell you this or wait I can't answer you but buy my $500 $1,000 programme, and then I'll answer your question as much as you don't need to do that. So true. Yeah. Awesome. Thank you, Jason. That was like, I think a quite an informative episode I would say.36:54No, thank you, Joy. And I know, what I love about these episodes that we do is that and I said it in our previous episode is, you know, Joy and I come into these recordings with an idea of what we're going to talk about. But largely what you hear, and I'm sure you can tell, it comes straight from who we are as people, and who we are as people directly reflects on who we are as business people. And I'm sure you can see that. So that's very important to us.37:22Yeah, we are always there to help and if you have any questions, and you know, as I said, we always there to, to lend a helping hand. And we both me and Jason are both working on coaching programmes, it's going to be so dirt cheap. So we're going to bring something out in the next I would say two or three months or so. And it's going to be dirt cheap, you know, it's not going to be your next thousand or $5,000 programme. And it's because we want to do this purely because we want to help you and we want to see you succeed. So watch the space on that but we will obviously announce it when it's close to being finished. But um, yes, this is going to be all about the mindset stuff. I'm going to help you set up a business and eventually I am sure Jasin and I will meet in the middle somewhere. Now on that, yeah, we will. All right. This is awesome please subscribe don't forget to subscribe and we appreciate you.38:13Yeah, everybody is safe. Great to see you guys, please check out our previous episodes they've all been well received so far. We'd love to see you there. Reach out to us at any time for any questions, comments, concerns, gripes, whatever you got. We're ready.38:26Awesome. Thanks so much. Thanks, Jase. Bye, everyone. Peace
In this episode we discuss...our five points on the rural pastor and social media!CAVEAT: social media can be a blessing to disseminate a biblical, God glorifying message. We obviously use different platforms for the podcast, but we caution why, how, and when they are used.Social Media can be a CESSPOOL.1 Thessalonians 3:11-13It seems as if we have enough trouble working on personal holiness and living blameless lives in the real world! Why launch yourself blindly into a world with far more opportunities for sin and far fewer natural and logical consequences. Social Media can be a PEEP SHOW.1 Thessalonians 4:3-8Not only for highly charged sexual immorality.It seems like everybody has an agenda and is highly trained at getting clicks. Why do you want to dive into someplace where so many people are rewarded specifically for getting you to react?Social Media can be more of a CAGE MATCH.1 Thessalonians 4:9-10It provides horrible context for brotherly love.Social media can be worse than the sin the CROUCHES AT YOUR DOOR.1 Thessalonians 4:11It’s in your pocket! It can be a great temptation against living quietly and minding our own affairs.Social media can be a MAGNIFYING GLASS.1 Thessalonians 4:12You better watch every step if you are going to walk properly before outsiders, because they are watching you! Stuff Rural Pastors Can Use Review:Need some new music? Listen to these Christian Hip-Hop artistsShai Linne's Lyrical Theology pt. I & IITimothy Brindle's The UnfoldingChrys Jones' Whose Lives Matter?Beautiful Eulogy's WorthyOur Quote of the Day:“Our preaching is not the reason the Word works, the Word is the reason our preaching works!” H.B. CharlesCONTACT (give us feedback, topic ideas, or just say hey)Call and leave a message at (570) 724-3741Email: ruralpastorstalk@gmail.comWebsite: http://ruralpastorstalk.buzzsprout.com/SOCIAL MEDIAFacebook: http://facebook.com/ruralpastorstalkTwitter: @ruralpastorsLISTENItunesSpotifyStitcherGoogle Play
Transcription:Ken Paulus 0:03Caregivers will be put back in a position to drive these big complicated specialty treatments instead of throwing these patients over the wall to us. And I think pharma will move from a sales model to a knowledge model where their job is to put information in the hands of caregivers, health plans, and members to make the right decisions at the right time in the right placeGary Bisbee 0:28That was Ken Paulus, President and CEO Prime Therapeutics, discussing the fragmented nature of today's healthcare system. I'm Gary Bisbee and this is fireside chat. Ken has been a health plan and large IDN CEO and now leads a pharmacy benefit manager with 30 million lives. He's in a unique position to comment on integration between pharma health plans and providers. Let's listen to Ken express the need for an air traffic controller to manage care for the patientKen Paulus 0:57I'm most concerned about fact that today, for any given American, there's really no captain of the ship. There's really no clear advocate or some person, entity-relationship that is air traffic control for a patient in need.Gary Bisbee 1:17Our conversation includes Ken describing the role of the PBM. And its value equation, barriers to quality and outcomes confronting caregivers, the need for physicians to be in charge complicated care paradigms, how Prime Therapeutics work with the federal government to ensure specialized drugs remain available during the COVID crisis, and the importance of developing a long term relationship with the patient. Let's listenKen Paulus 1:42COVID has shown us that we need somebody to focus on that long term relationship and it's just not happening today. Again, with great challenges come great opportunities now that's a big one. And if I was running a health plan business or an IDN right now I’d be running like heck, to solve that problem and fill that void. Our nation needs it now.Gary Bisbee 2:05I'm delighted to welcome Ken Paulus to the microphone. Well, good afternoon, Ken, and welcome.Ken Paulus 2:16Gary, Thanks for the invite. And I really look forward to talking to you today.Gary Bisbee 2:20I've interviewed you in person a couple of times with live audiences. So we're delighted to have you at the microphone. Let's get right into your background if we could. I know you grew up in the Chicago area. What was it like growing up? You had five siblings, six of you in the family? What was it like growing up with that group?Ken Paulus 2:38It was a very special upbringing, in a way. I'm from a middle-class family. My dad was a grocery store manager. My mom ultimately was a homemaker became a teacher, but neither one of them finished college. Kind of a classic Catholic family where they started having a family early both of them had to quit and basically raised the family. It was kind of a values-based upbringing. In even though we didn't have a lot, it was rich and full and positive and supportive and ended up being what gave me a lot of my resilience and in a lot of ways, feeling supported regardless of the circumstances. It's all good. I mean, I say I had a very good upbringing and nothing I look back on in a negative sense, other than maybe I was a little bit of a rebel and got myself into a little bit of trouble as a teenager.Gary Bisbee 3:25Well, there's learning there as well.Ken Paulus 3:28Yes, there is. I have some scar tissue from those days. But I was blessed in so many ways.Gary Bisbee 3:32Right. We were talking before and you indicated you basically worked your way right from the very early days right through school, that that turned out to be a good experience, any lessons learned there?Ken Paulus 3:43It was interesting. My parents didn't finish college. So it was very clear with them that we were all going to college and there is an expectation you go to college and you go to grad school or medical school or law school, so you're not stopping at a four-year degree and I'm thinking, well, who's paying for that? And the answer was you are. And the only way to pay for it was to work basically every free moment. So I had a paper route until I was 13 or 14 and then I became a busboy at an Italian restaurant and believe it or not, was owned by the mafia, and worked there for two or three years. And then when I was old enough to get a real job, I became various jobs within the grocery business because my dad had friends that could give me jobs. And I did everything. I was literally a night crew worker. I was an apprentice meat cutter a couple of summers, I did it all. And I learned a ton the learnings from how and when you saw good management was fairly readily observed if you were willing to observe us and I have to say I learned a lot about management from all of those crazy jobs. It's a good experience.Gary Bisbee 4:52Six siblings in the family. You're all in healthcare. How did that work out?Ken Paulus 4:57Well, it was interesting. My mom in particular had three things that she expected of us and I'll never forget it. And it really rang true for all of us. One was going to college, as I mentioned, the second one was critical. And she said, and both of them actually did this. They said, You really have to do something where you're making a difference. And then the third one was just an oddball thing. They're both smokers. They both quit in their middle-age years. And the third thing was don't smoke, please. And if you don't smoke by the time you hit 21, you get $100. So, I'm like wow, okay, well, that's worth it. And I never got my hundred dollars, but I never smoked so that was good. So this making a difference. Standard and expectation are what I think led us all into the helping profession of healthcare and it's been exceedingly rewarding and I'm so happy I'm in this business. I really love it.Gary Bisbee 5:46Well, after college at Augustana in Illinois, off to the University of Minnesota, the MHA program was the leading MHA program at that time, what got you to the Minnesota MHA program?Ken Paulus 6:01Gary, it was mostly that it was that they were the best in the nation at the time. I think they're still probably top five or so. And I was a science major. I was a human physiology major. But I have an entrepreneurial business streak in me. And I was literally trying to find an industry that married science with business. And healthcare is really the perfect combination away for me. Once I figured out that that's what I wanted to do, and I wanted to work in the nonprofit side of things. Then I just went on the search for the best program and this program in Minnesota was the best program and I have to say, it was an eye-opener and a critical event in my life to open my eyes to a much bigger opportunity set. It really was very possible.Gary Bisbee 6:47What was your first job then out of the MHA program?Ken Paulus 6:50So this 21 or 22-year-old kid, having never stepped foot in a hospital before this point in time has only worked in grocery stores and restaurants. I literally stepped foot into this hospital as a fellow post-graduate school and became an assistant vice president of a hospital that's part of Catholic healthcare West in Los Angeles. And it was quite the experience. I literally remember the first day on the job, the CEO said, Well, Ken all of your direct reports are waiting for you up in the conference room on the seventh floor. Introduce yourself. I said, Okay. I walked into the meeting. There were 10 folks around the table all roughly in the 40s and 50s. mostly women, as it turns out, running departments like occupational therapy and PT and nursing leaders. And I sat down at the head table and they looked at me and the first woman said, well, who are you? And I said, Well, I think I might be in charge of all these departments and they laughed out loud. No, like They laughed and they said, Are you kidding me? They all had 20 years on me. But I will say, Gary, I made one critical move that was probably saved my career. I just said, Hey, listen, I don't know anything about management and leadership. I've really never done it before. So if you all are willing to teach me, I'm willing to learn and I will try not to annoy. And they became just stunningly good leadership group. And they taught me management and leadership, these middle-aged men and women, mostly women and healthcare, taught me how to lead and forever I will be thankful and in gratitude for that experience, it was really special.Gary Bisbee 8:40What took you from that start to Partners Community Healthcare in Boston.Ken Paulus 8:44I had worked in California for the better part of probably a decade or more. And actually, my boss, the CEO, was pinged by a recruiter to come out to Partners Healthcare System, which is a brand new system that was just been formed. And they wanted him to lead the creating the risk-bearing entity partners called Partners Community Healthcare, Inc. and he declined. And he's a California guy, he's not leaving the state. And in an incredible show of support of me, he said, Ken, I hate to even bring this up to you because you are like, my number two, go-to guy. But I actually think this might be a really great job for you. And I don't want you to go I don't want you to take this wrong. I just want you to know that I'm a mentor, and I'm your friend. I think you should at least have a conversation if you can work for the mass general of Brigham in Harvard Medical School and have that on your CV it's probably gonna change your life. I said, Really? You're telling me you think it's a good idea? He said I don't want you to leave. But I think I owe it to you to take a look at it. So I did and next thing you know, I was In my car driving cross country and working at Partners. As probably the fourth or fifth employee hired post-merger, the Brigham in general.Gary Bisbee 10:07Wow, that was a terrific opportunity. What did you learn about managing risk there?Ken Paulus 10:12Oh, gosh, scary. I have so much scar tissue from those days. We built this risk network, this group of physicians and acquired a number of primary care practices, married them in our network to all the specialists of the Brigham and the general and then took full risk, full capitation risk, but with Blue Cross of Massachusetts. And we proceeded to get our hats handed to us. We just got crushed. We lost so much money so fast that we literally had to go to Blue Cross, we said that we just have to tear up this contract. We can't, we can't do it. And we did. They agreed, thankfully, to tear up the contract and start over. And what I learned was we were ill-equipped to take full risk. We've had no data. I had no systems to manage risk. No way to track patients and patient care. The incentives are completely wrong. Our teaching hospitals nationally Brigham wanted to bring everybody into a tertiary center. And that's just doesn't work with a risk insurance business. So we were just upside down in terms of our ability to take on risk and we lost a lot of money. It was quite a learning experience. I never want to repeat it. But again, that scar tissue is invaluable. And there's so much to be learned from the process.Gary Bisbee 11:28Great foundation, though, ultimately, you made your way to become the CEO at Allina in Minneapolis, what caused you to want to tackle a leading health system?Ken Paulus 11:38It had been on my mind Gary for a while that I was looking for a place where the physicians, the hospitals, and all the ancillary services of pharmacy and lab and home care and hospice and all that could all reside under the same roof. And if I had a chance to run a company that had all those pieces in one place, could I do something different and special to really put a dent in what I think are many intractable problems in healthcare. So that's what attracted me. And I think secondly, I'm from the Midwest, I had always wanted to come back to the Midwest at some point. But it was mostly this engaging opportunity of having all the pieces in one place. And it was quite a good ride. It was there for just under a decade, and I really, really liked it. It was good fun. And I think we made a ton of progress.Gary Bisbee 12:26If you could identify one main lesson that you learn to lead a large health system, what would it be Ken?Ken Paulus 12:32It was plus-minus Gary, On the plus side. I think having the physicians as part of the health system was crucial. I can't imagine a day where we'd ever go back or the caregivers, not just doctors, but doctors and nurse practitioners and all the people that take care of patients every day, day in and day out. Having them on the team was critical and crucial. And I think that allowed us to do some things that we wouldn't have been able to do otherwise, I think the negative or the downside of at least our idea was we were still so acute care centric, that limited our ability to innovate. And we were hooked on the drug of fee for service medicine. And because of that, all of our profits came from our hospitals. And the more acute, the more complex, the more of a specialty nature of treatment. The more we did, the more we made. And we could not get off that treadmill. And I gotta tell you, I'm a fairly transformative thinker. And I like to find ways to disrupt healthcare. I put my shoulder to that wheel, and I made some progress, but not a lot. And it's just part of how healthcare is delivered that acute care was the center of the universe. That's where all the money was. And it was hard to ever leave that and we didn't really make much progress against that. Unfortunately, you know, for that I'll forever have some regrets.Gary Bisbee 13:59You've got an interesting background and just regionally, Los Angeles, Boston, Minneapolis Midwest, and you had some unrest there in Minneapolis. How do you kind of think about the balance between management outcomes, maybe unions, how would you factor all that in with what happened there in Minneapolis?Ken Paulus 14:20Well, it's interesting in all of the markets have worked in, they've all been very high concentrations of union activity. And I'm very neutral on unions. I think they play an important role in some ways. And I'm not anti-union. I'm not pro-union. I think it's part of the system and it can work. It has worked, and most of the places I've worked, it's been a really good outcome. What's really stunning to me in terms of what's happened here with the racial unrest in Minnesota, and particularly this behavioral issue with the police, is that we're finding as we dig deeper into it, that much of the problem lies with management's inability to To act and to deal with poor performance, and the union's ability, or at least creation of a structure that would keep management from moving out poor performers. And unfortunately, the lead actor in this most recent event was a poor performer with multiple examples of performance issues, and he could not be removed. And I think what it tells me is there has to be a new day with how management and labor work together. And we have to have more of a collaborative partnership model. And both parties need to be held accountable for performance. And we're lacking that today. It's more of an advocacy model today. And I think we have to move to a performance model and it's a real opportunity. And it's also one of the root causes of probably ended up where we are, at least in Minnesota, and how policing takes place here. And it's unfortunate but from every bad circumstance comes an opportunity. progress. I think that's what this is going to prove to be.Gary Bisbee 16:02Well, on a happier note, let's talk about Prime Therapeutics. You recently celebrated your one year anniversary with Prime. Will you describe Prime Therapeutics for us?Ken Paulus 16:13It's a very interesting industry and company, we're in the pharmacy benefit management space. And I've always been in the IDN side of things. I spent some time in the health plan business at Harvard Pilgrim Health Care when I was running the physician side of the staff model. So I know the health plan side, I know a lot about risk and capitation. Having done that, in many places across the country, we sit squarely in the middle between pharma, providers, caregivers, IDNs, if you will, and health plans and we are a construct of a broken system in some ways. The fact that the interest of pharma the interests of providers and caregivers and the interests of health plans are not aligned. And as such, the PBM industry came before and we're in the middle trying to get pharma care to reduce prices, through rebates and other management formularies, passing those savings on to health plans and then working with providers to manage utilization. And it is purely a construct of a system that doesn't work. And in the ideal world, if the United States healthcare system really was efficient, there's no need for us. Unfortunately, we aren't efficient, we're not aligned, the incentives don't really work, and we actually are critical right now to make sure that the cost of medicines does not spiral out of control. So we're a reflection of a broken system that's still compartmentalized and still has incentives that don't deliver the outcomes that our nation needs, which is a stunning thing for me to say as a CEO of a PBM. But that's quite frankly where we are.Gary Bisbee 17:48So why the transition to pharmacy benefits manager to Prime, why did you do that Ken?Ken Paulus 17:54Gary, I had run my course of working in the IDN side of things. And I have mostly worked with physicians and caregivers throughout my whole life. And I've loved it. I've absolutely loved it. But I really needed to see a different side of healthcare, I needed to get out from under the IDN space, and see how others view it. And mostly I'm seeing health care from the payer, and PBM pharmacy management space now. And I'll have to say some of the things I'm seeing I wish I would have known as an IDN leader. The fact of the matter is, we're missing some very important issues on the provider side that you don't see when you're in the middle of it. And now that I'm not in it, it's like, wow, it's very apparent that there's an opportunity. So I absolutely love it. I never thought I would. But it's a great learning experience. I've learned a ton about how this system works. And it's very interesting to see how insurance organizations and health plans view the health care world. It's quite different and quite important.Gary Bisbee 18:56So how does Prime work with the patient? How do you work with blue plans?Ken Paulus 19:02The plans really come to us to work with pharma to stand between them and pharma to make sure that they're getting a reasonable deal. That's basically in a nutshell what we do. So they at Prime we represent 30 million Americans across 23 states 23 blues plans, and our job is to make sure we represent with pharma with pharmaceutical industry, that block of business and we buy and procure and source all of the medications and treatments that pharma represents. we acquire those treatments on behalf of our health plan partners and try to do so to create efficiencies, and it's very effective. I have to say, I know there's a lot of unusual perceptions around the PBM space because it is so opaque. The fact of the matter is in at least in our case, we're transparent PBM we pass through everything to our health plans, which you see is what you get. We don't have a lot of these arcane structures to move money around within the system. And we do play a critical role I can tell you, there are billions of dollars of savings that come through to health plans, and then to employers and then ultimately to patients and members. That wouldn't be there, at least in today's healthcare industry, if we weren't doing our jobs. So very interesting. And it's a critical role that said here, I have to say there's some aspects of this business that are incredibly inappropriate and broken, that create undue friction, and actually, harm quality in some ways. Those are some of the things that I'm very excited about working on.Gary Bisbee 20:37How do you work with the IDNs then?Ken Paulus 20:40That's where I do think that we're creating barriers to the very best quality for patient care. And there are two ways I can see with the IDNs that we should be integrated and working with them. One is what I call the friction model. Our model today is built on creating, you know, I hate to say this but barriers and gates for providers and caregivers to get through to make sure that they follow a formulary so that we can then use that formulary to lever pharma to get a better price. And it's a crazy way to do business. But it's the only way we have right now. So we have a very high friction model that we use with caregivers and patients to put them through these barriers and gates if you will hurdles. And that forces the system to drive to an outcome that again, we can use then to save money. That's one big problem. I'm not a fan of using friction for caregivers and patients. And having worked on that side for 30 plus years, the friction is untenable. We are putting caregivers through so many hoops and barriers that they can barely get their jobs done now. So that's one major problem. I think the other major problem or maybe opportunity, is that what's happening and pharma is the science is stunningly good. I mean, if there's one industry in this world that we actually lead-in, it's this bioscience, this creation of new solutions to pithy, complicated healthcare problems through incredible advances in science. And I think we're gonna look back and say this is the golden era of development. It's like when antibiotics were created back 50 years ago, this whole business of using the genome to unlock opportunities to treat patients in very different ways. It's really stunningly good. What's remarkable about that is that while we're breaking through on a daily basis with science and finding these new solutions, they're very complicated. They're very expensive, and there's no integration between pharma what we do and what caregivers do. I think the second big opportunity is for the health plan and the PBM leaders organizations to work very closely with pharma and the provider side to create partnerships in ways that we don't have today. We're basically buying cooperatives now that's interesting. It's a short term solution to a big puffy, complicated, expensive problem. But I just don't think it's going to deliver us to Nirvana, I think we're going to need a very close relationship with providers. And once we have that, and we bring pharma into the equation, I think two really important things will happen. One is caregivers will be put back in a position to drive these big complicated specialty treatments instead of throwing these patients over the wall to us. And I think pharma will move from a sales model to a knowledge model where their job is to put information in the hands of caregivers, health plans, members, to make the right decisions at the right time in the right place. And boy, if those two things happen, we will advance quality lower costs substantially in our healthcare system. So that's what I'm really excited about those two things, taking unnecessary friction out of the system, and bringing in a partnership level perspective for pharma and providers and what we represent so that we can create a breakthrough. And that's what's exciting about this job.Gary Bisbee 24:20Very exciting. What's your guess, I mean, we talking three years, five years, 10 years for this change to unfold?Ken Paulus 24:26Unfortunately, Gary, I'm 61. And I can't do this forever. I am in a hurry. We have got to show improvement and progress on this in the next three, four years, we have got to put a down payment on this. So for lots of different reasons. One is it's what the healthcare system needs. Two, it will save substantial money. Three, it will vastly improve quality. And I think probably most important, if we don't do it, I just can't imagine how this fragmented healthcare system will survive. I just I'm not seeing it. I just don't think it's working today and we have so much to improve. This is probably my last chance to run a big healthcare organization that could make a difference. I have got to go out in good form, I have got to be able to look back and say I was part of the solution not part of the problem?Gary Bisbee 25:16Well, we're looking forward to that. We have some confidence you will make a difference can let's move on to the COVID crisis. What observations from your current vantage point? What observations have you made about trends that might have already been in occurrence but that the COVID crisis accelerated?Ken Paulus 25:34There really is one big one that has me quite concerned. And you can worry about our inability to track infectious disease and our lack of preparedness and all those things. They're all things that we need to improve. But I have to say I'm most concerned about the fact that there's today for any given American there's really no captain of the ship, there's really no clear advocate or some person, entity-relationship that is air traffic control for a patient in need. And this crisis brought that to bear. I mean, if you are sick during this COVID crisis, you couldn't reach a primary care doctor's office, it wasn't clear who you'd go to for advice on well, do I do this test or not? Do I go into urgent care now or not? It is a fragmented combination of solutions and you had to do the best you could. Do I call telehealth? Do I go drive into my office? Do I go to the ER, it just wasn't clear. And we are in this position where COVID put a light on this incredibly broken system of no coordination. And there's really nobody in charge. So the patient's left to his or her own devices. And man that is just not a way to run a healthcare system. And that's what we've got today. And I think What you're seeing across the nation is any number of approaches to how to manage this crazy thing. And we're, of course, we're not getting much leadership from the government, not that that would have made much difference, but there certainly isn't much leadership from healthcare either. The industry hasn't done a great job and we are very fragmented and we're paying the price the fragmentation right now.Gary Bisbee 27:20Did COVID affect Prime's business model at all or Prime's economics at all?Ken Paulus 27:26Not really, because I think we acted relatively quickly. One of our first worries was the run on the bank for medications and there was one early on. And people were so nervous about getting their medications, chronically ill patients that needed their medications that they were stockpiling. And we had to immediately lay in rules that would manage the supply so that they were 30-day supplies or shorter supplies so that we didn't have patients with years of supply and not having other patients that needed medications and they couldn't get them. So we immediately worked with the government to put in rules and structures to manage the stockpile run on the bank kind of circumstance, and we avoided that, thankfully. So we didn't really run into shortages. It was close. There were some shortages around the hydroxychloroquine run that took place after the President made his comments. But they were short-lived. And I think we've managed through them pretty well. So I think, for the most part, we got through it, and we avoided any really significant problems. Thank God.Gary Bisbee 28:26It's evident that public health is now part of national security. We just never thought about it that way. How do you think about that, Ken?Ken Paulus 28:34I think public health has never gotten it's appropriate do in our system? It harkens back to our earlier comments, scary when you ask question around well, how IDNs work, you know, whatever. Public Health just isn't rewarded. Our nation doesn't really prioritize it. Now, I think we're realizing a pandemic. It's critical. And countries around this globe that are really good at public health has have done a great job of managing and pandemic in an incredibly difficult circumstance. We have no public health assets really, in terms of the scale or the integration or the coordination of public health in this country, we don't have it. So we ended up with our fragmented system which we already know isn't really well-coordinated doesn't communicate, put through the wringer. We have no public health system really to rely on and we ended up with the mess we've got and you get what you pay for. We got what we paid for. We've never prioritized public health. So I think we're gonna have to find a balance in the future between acute care, public healthcare, centricity of a patient, where is the place where cares delivered, acute care can be the center of the universe any longer. It's not even urgent care. It's not even home or maybe I think it might actually be virtual that there's a virtual system and public health has to be tied into that virtual system. So we're all coordinating and gosh, it's going to be so hard for us. Our political parties and our constant bickering back and forth, somehow we're gonna have to break down these barriers. And I'm not sure exactly how that's gonna play out.Gary Bisbee 30:08It is hard to see. But I totally agree with you. We need to get there. Well, let's turn to leadership, you've ideally positioned in the sense that you've led a variety of different kinds of companies. All in healthcare, of course, but when you first became aware of the COVID crisis, what was your first thought?Ken Paulus 30:28I really think my first thought was two concerns, one, protect my employees, and to make sure patients get their medication so we don't cause havoc. And I think those two things I thought oh my gosh, we have got to make sure that those two things are intact. And it's a scary time and critical time.Gary Bisbee 30:51So moving from that to what are the most important characteristics of a leader during a crisis, Ken?Ken Paulus 30:57There's much to be written about this. But for me, the first thing was calm in a storm. I mean, we're in a frightening circumstance, we still are, we don't understand it. And I think leaders must stay calm. We can't panic. I think the second thing for me was very regular, transparent, and high levels of communication. At a time of uncertainty. People need to know what's going on. Even if you don't have the answers. It's okay to say that you don't. I think third, it requires action. I mean, you really have to have a propensity to act. Assuming you're calm. Assuming you're highly communicative. I think you have to have some courage to make some tough calls and move. And I think that's critical. So I think for me, those three things really are like the three legs of a stool to get through a crisis. There's that great line from Rahm Emanuel during the financial crisis that I ascribed to and they were going Through with Obama and Rahm Emanuel going through this process of the Great Recession, and he said, You never want to, I'm paraphrasing, but you never want to let a good crisis go to waste. It's your opportunity to do great things. And that's really what we have here is an opportunity to great things. And the question is, do we have the courage to do it? That's really what's gonna come down to and I hope our leadership does and I hope I do. That's really what we need to accomplish today.Gary Bisbee 32:28Well, it's all about leaders at a time like this. No question about that. Has the COVID experience change you as a leader in any way or as a family member?Ken Paulus 32:37For sure it points to the importance of relationships and in health care, we're in the relationship business. It's critical. You can't optimize health for somebody that that's one of your charges, somebody you're responsible for without a really good trusting relationship. And I think we all now are looking at our relationships differently and realizing how important they are to us. I think that's probably the key takeaway for me, Gary is social distancing has put a spotlight on either the ability to maintain or the importance of those relationships and also the some of the challenges of not having a social connection that is a critical part of the human beings needs. So I do think it's all about relationships and social connection. And if I had to say on health care, the patient relationship or not even before they become patients and individual relationships, that trusting relationship is up for grabs. It will be very interesting to see who owns that for a lifetime. Will it be IDNs? Will it be primary care doctors? Will it be some health care, air traffic controller? Will it be a health plan? I don't know. But somebody is going to play that role. And I'll tell you, there's a lot of disruption in healthcare because nobody has stepped in to fill that void. COVID has shown us that we need somebody to focus on that long term relationship and it's just not happening today. Again, with great challenges come great opportunities. Now that's a big one. And if I was running a healthcare business or an IDN right now, I'd be thinking, we have got to be running like heck, to solve that problem and fill that void. Our nation needs it now.Gary Bisbee 34:23That's a terrific finding. This has been an excellent interview. Ken, thanks so much. I have one last question. If I could. You're a board member. Of course, you sit on the board of Teladoc, but you've been experienced boards throughout your career. What are the key questions a board members should be asking in a crisis like this?Ken Paulus 34:41I think it's really a couple things. One is definitely getting through the acute phase of crisis. We're in that now. And it takes all of those leadership skills that we talked about. I think those are really important and staying steady at the helm, communicating the heck out of it and acting and moving, and having the courage to make some really critical, tough decisions. I think that's really important. actually think the bigger opportunity is envisioning what your organization will look like when this thing's all said and done. And this is one of those unique opportunities to take a completely fresh look. blank sheet of paper, we're going to come out of a crisis, a very changed nation in a lot of ways. And could you do something substantially different, that would really advance your organization, your service, your connection to consumers, whatever. I think this is one of those rare moments in all of our careers where you can basically be bold, and go for it. The second thing I suggest to all leaders of the boards I sit on is to get through the crisis phase. But while you're doing that, put equal time in the recovery phase. And in that recovery phase, it's a chance for just incredible transformation. Take advantage of it, run with it. That's where the action is going to be with this.Gary Bisbee 36:00Well said, thanks, Ken, terrific interview much appreciated Good luck to you and Prime as we move forward.Ken Paulus 36:07Thank you so much, Gary. It's been a pleasure talking to you.Gary Bisbee 36:09This episode of Fireside Chat is produced by Strafire. Please subscribe to Fireside Chat on Apple Podcasts or wherever you're listening right now. Be sure to rate and review fireside chat so we can continue to explore key issues with innovative and dynamic healthcare leaders. In addition to subscribing and rating, we have found that podcasts are known through word of mouth. We appreciate your spreading the word to friends or those who might be interested. Fireside Chat is brought to you from our nation's capital in Washington DC, where we explore the intersection of healthcare politics, financing, and delivery. For additional perspectives on health policy and leadership. Read my weekly blog Bisbee's Brief. For questions and suggestions about Fireside Chat, contact me through our website, firesidechatpodcast.com, or gary@hmacademy.com. Thanks for listening.
seattledigital@hbi.com (Traci Harrell)147052ae-351b-4548-bb69-e5ed86ece2b3Sun, 21 Jun 2020 16:14:29 PDT00:53:13It’s Bigger Than Me with Traci Harrell
TranscriptionSteve Markovich 0:03Part of the culture of OhioHealth is that it’s a very team-based culture. We tend to solve all of our problems in multidisciplinary teams. And how do you do that and still have the same chemistry and dynamic while you’re making social distancing or working from home?Gary Bisbee 0:16That was Dr. Steve Markovich, President and CEO of OhioHealth as he works through changes brought by the COVID outbreak. I’m Gary Bisbee. And this is Fireside Chat. OhioHealth has the largest health system in its region, with 12 hospitals and 400 ambulatory sites. Dr. Markovich and his executive team are focused on using lessons learned from COVID-19 to accelerate to the next level of convenience for consumers. Recovery is a top priority for the health system, and for patients needing surgery or treatments. The OhioHealth executive team is working to solve a key barrier to patients returning, which is the restrictions to limit or exclude visitors and family members from accompanying patients. One of the learnings from the COVID crisis is that the state and local governments have an expanded view of OhioHealth actual delivery network. Let’s listen.Steve Markovich 1:12I think the government views us, in fact, as a system that is more comprehensive and more integrated than it really is. I was being asked questions by the governor’s office about well, how are we coordinating with all the nursing homes to use nursing home beds as overflows we need them. And they frankly didn’t understand that. OhioHealth doesn’t own a network of nursing homes.Gary Bisbee 1:32As a result of the crisis, OhioHealth will be addressing more completely the integration of disease management and public health. I’m delighted to welcome Dr. Steve Markovich to the microphone.Well, good morning, Steve and welcome.Steve Markovich 1:49Good morning.Gary Bisbee 1:49We’re pleased to have you at the microphone. We’ve been leading off our conversations the last eight or 10 weeks with the discussion of COVID. What’s the state of the surge in OhioHealth’s primary service areas, Steve?Steve Markovich 2:02So we’re in central Ohio central and southern Ohio, very stable right now we compared to some of our colleagues across the country, and our governor acted very quickly and aggressively. And that blunted when I think most people would think of as the surge. So we are averaging about 1100 patients in the hospital across the entire state, of which we have 80 to 100 at any given time at OhioHealth, which is a 12 hospital system. So it is relatively flat. For the last few days, we’ve seen declining volumes at a state level. So this may take you straight to see the backside of the curve, that the big exponential peaks and a lot of people have predicted it really was born in Ohio.Gary Bisbee 2:45Good news there compared to some of the other hotspots. Why don’t we move to OhioHealth? Many of us are generally familiar with OhioHealth but Steve, could you give us an update on OhioHealth as it is today?Steve Markovich 2:58Sure. As I mentioned, we’re headquartered out of Columbus, Ohio at the center of the state. We’re the largest system in the region with 12 hospitals 400 ambulatory sites about 1000 employees, physicians, and about four and a half billion in revenue. 30,000 Associates. So it’s a medium-sized regional player, we are only within the state of Ohio and don’t venture up to Cleveland or down to Cincinnati. So to that center part of the Midwest, Columbus is a unique community in the state capitol. It’s not a manufacturing center. It’s really very much a business center. It’s the Ohio State University. So you’ve got a lot of the economic base here is very, very stable. It’s actually a great place to have a health system.Gary Bisbee 3:39What’s been the policy on remote working due to the COVID outbreak?Steve Markovich 3:43As soon as the Governor declared a state of emergency we effectively sent anyone who wasn’t a frontline caregiver home. And we are still working from home yet the typical administrative challenges up front are making sure everybody had access to the right software and the remote capability, but we’re making it work. It’s great when you can see people are just doing a session. Today, one of the things we got back is the associates that are working remotely while they’re able to do their jobs, that connectivity to their teams, and the connectivity to their manager, something that is challenged. So we’re trying to work out ways to work through that. We’ve had board meetings, we’ve managed to work through it. And so we are right now we’re working on a plan to hopefully bring everyone back. You know, you look across the community. I know folks that aren’t even planning to come back in Columbus, some folks in other industries are coming back in September. So we’re trying to figure out what makes sense, let’s say for our associates, where there might be some increased operating efficiencies. Now let’s prove to people can work from home. While it was a challenge, I think it’s one of those things that in the long run, we’re going to find that it creates opportunities for us.Gary Bisbee 4:49Can you focus a little bit more on the opportunity side? Will this translate into people permanently working from home in certain cases?Steve Markovich 4:58For example, revenue cycles, Our revenue cycle prior to COVID was largely campus-based at one of our administrative centers. We’ve got 1000 people working from home now. And the intention is not to bring them back. So I think especially folks that are working transactionally will benefit from working at home. I think for a lot of individuals, we’re going to end up at a hybrid model, where people will be able to as needed work from home, one of the things we have to do is we have to look at our physical plant and say, okay, at the administrator spaces that were designed in the past, with large group operating spaces, can we still have space, social distancing, we’ve got signs up in the elevators. Now, at work, you can only have two people in an elevator, there are things we’re going to have to rethink how we do part of the culture of OhioHealth is that it’s a very team-based culture we try we tend to solve all of our problems in multidisciplinary teams, and how do you do that and still have the same chemistry and dynamic while you’re maintaining social distancing or working from home?Gary Bisbee 5:54It’s a big project. You mentioned earlier that you have teams working on thinking about how to get back to whatever normal is going to be. How’s that working out? Steve?Steve Markovich 6:05We got two teams. We knew the day this all started, we started what was called back to business. We knew that there was going to be a wave of patients on the backside as well. I think yesterday we had 4000 prepped up imaging studies that needed to be done for patients. So we knew that there was this way that was going to have to happen. And so how do we come back to business? How do we make sure we’ve got the staffing, the supplies, the clinical protocols that allow us to function in the new world, as the governor relaxes some of the restrictions that he has in Ohio. We can do surgery, we can do elective surgery. We just can’t keep people overnight. Emergencies are still a “go”, treating pain, treating cancer, those things are still good, but you can’t do an elective procedure. We have to stay overnight. So we know there’s going to be this wave of people that need care. So we start thinking about that the day that the Cova crisis started. At the same time, we have another team that’s looking at what we call COVID plus one, which is what they learn from COVID. And how do we not go back to the way we were meant, like most of the systems across the country, our er volumes fell 50%. So people come through the front door 50% of baseline. Do we want to take it back to what it used to be? Or can we create new models of care and new delivery models where we can hopefully save some economic impact? Because we all know that there are a lot of folks that end up in different levels of care that really don’t need that, that level of support. How can we further leverage ambulatory surgery centers rather, for elective surgery, rather than bring people to the big hospital? Because prior to COVID, it was really a lot of physician input and physician preference. But really, we have to think about it differently now, as opposed to just saying, we want to bring everybody we can’t do our big institutions. So we’ve got two separate teams working on those things.Gary Bisbee 7:56Makes good sense. What’s your feeling about the way that your community is looking at coming back. Is there any way to judge how much concern there will be with coming back to your surgery facilities or the hospitals?Steve Markovich 8:13It’s anecdotal at this point, we had heard some concerns and started to make some plans, thinking I’d hear from other system leaders across the country that there was a significant number of folks that were hesitant to come back out of fear. We are working both through our physicians, some of our physicians are our best advocates for the safety of the healthcare system. Our government officials have stepped up. The mayor did a public service spot where he was talking about how safe the hospitals are. And then we’re going digital and print media to let people know how safe things are, that we have adequate PPE and that we will take great care of them. One of the big concerns we heard was really not so much around patients being concerned about infection or more COVID as much as the severe restrictions that were put in place around visitors. Family members, people who are willing to come to the hospital. But if they ask if their wife can’t come with them or their, their caregiver or partner, that creates an issue. So one of the things we’re really looking at is what’s the policy on folks coming? If folks are coming in for surgery? How far do we let support folks come with?Gary Bisbee 9:18Just follow up on that you’ve been mentioning, communicating with the community with your caregivers. What has been your communication strategy, Steve?Steve Markovich 9:27We’ve had multiple channels. We communicate internally with associates and physicians every day. My chief medical officer is on point for daily communication. I communicate to the organization with a video once a week. I communicate to my board once a week, and then every two weeks or so I do a communication video to the medical staff. We’ve done some things that I think are a little unique, and I’m very proud it covers from several aspects of the crisis. The four system CEOs we got together, and we said, “Listen, this is bigger than any one of us.” And so when it comes to the safety of the healthcare environment, our policies around visitation support for an alternative site of care, you know, standing up the convention center as 1000, better 1500 bed hospital in Columbus, for mass casualty management, we did that together. And so there’s been a lot of communication to try to reinforce across the community, that it’s not just about a house, it’s about the network. It’s about the system of care that exists, and that people should have confidence in that all four CEOs. We wrote a big letter to the editor. In some communities, hospital systems don’t collaborate but we’re really proud of Columbus. We have a way of doing things that are above us at that level. We all agreed to be one team.Gary Bisbee 10:43Excellent. What’s the morale been of your caregivers? It doesn’t sound like you’ve been swamped, like some of the hotspots but nonetheless, treating patients on a continuous spaces. What’s the morale been?Steve Markovich 10:56It’s really been pretty good. We’ve been very transparent with where we are, what we’re doing, we created some really solid channels for feedback as well, as we got into this. We had some physicians from the front lines that jumped in to help us work on the teams to set policies and procedures and help us as things evolve. We recognize, right upfront, there are eight principles that we set out at the beginning. And one of them was taking care of our associates, economically, physically, and psychologically. And when I say associates, I include the physicians with that. And so we created physician associates resilience teams. So every day there’s an incident command center report out and resilience and burnout is actually an agenda item. So we’ve been working hard to take that into effect. The good news is because we didn’t have the volumes that you might have seen in other parts of the country, we’ve been able to manage the workload, and frankly, when the volumes went down, we sent a lot of people home to keep them safe and keep them ready for a recovery period. So we’ve been able to rotate people through to make sure that people are feeling refreshed as best they can.Gary Bisbee 11:57Just thinking about leadership for a moment. What have been your takeaways from this crisis in terms of your leadership style? What have you had to do differently or think about differently?Steve Markovich 12:10It’s interesting. I’ve gotten a lot of feedback on that because I’m a relatively new CEO. Having only been in the job now about seven months when this thing kicked off. Historically, I would have been the guy that was probably running Incident Command, and I needed to stay about it. And so we put together and I essentially kept the senior team out of incident command, we put together a structure where we had clear channels, we had clear roles and responsibilities. We empowered those people, we gave them as broad of decision making authority as we could. And we basically said, “Listen, job one is to take care of the people, and that could be the patients or the associates.” We got to do this safely. And we’ll figure out the processes and the finances on the back end. But we got to make sure we got the right PPE, we’ve got to make sure we’re managing this appropriately. We got to collaborate with our government officials. The biggest thing is that my leadership change was really elevating. And then letting those people that are really experts at the job, just turn it loose, and they have really done a great job and it has been great to see some of those young leaders mature and grow into the roles.Gary Bisbee 13:10So you mentioned PPE, how’s the supply chain been holding up for PPE for OhioHealth?Steve Markovich 13:17It was really challenging at first, like most places, we have GPO relationships. And we had gone to a lot of relatively limited inventory. And so there were a lot of challenges up front. We ended up working back channels and alternative producers. And so we are in a pretty good place right now. We were super fortunate. And you may have seen it on Today Show and I think it was on Time Magazine. There’s a large think tank in a town called named Patel. There’s a lot of government work and research and we work with them to actually come up with a decontamination system. And so at one point, you can reuse a mask 20 times and so we started decontaminating them long before we had the alternatives PPE or from a supplier perspective, we were recycling PPE to the tune of 10,000 masks today at one point. It was great to see that innovation come up. That was one of our family physicians who in partnership with Mattel, started thinking about how can we fix this thing. And it was great to see that level of cooperation. But we’re in a pretty good place right now. We are tracking it very closely in Ohio. The governor has a perspective that really the healthcare system is in fact a system where you’ve got small hospitals, big hospitals, nursing homes, the independent silos and bureaucracies, and the different legal entities. I think he takes a perspective that, listen, it’s one system, we all got to take care of each other. And so you’ll have a hospital association stepped up and helps us track who’s deep in PPE who’s not who can help somebody else out. So some of that does go on, but we’re in a pretty fortunate place right now.Gary Bisbee 14:52Many of your colleagues are talking about the fact that we should have a more reliable supply chain for PPE And perhaps thinking about how much of the supply chain is outsourced globally? How would you think about that?Steve Markovich 15:07I think that’s spot on, I think we’re going to have to rethink for critical items, whether it’s in 95, or facials, there are certain surgeries. And we’ve seen even before COVID, we saw the problem with one of the major GPOs with the problem of production in China, and sterility. So this idea that we’re dependent on relatively few channels, and those channels are offshore, it creates challenges. So I think we’re going to need to look at that. I think whether it’s local sourcing, or creating deeper bench deeper stockpiles, I think those are all the things we’re gonna have to look at.Gary Bisbee 15:39So you were a command pilot in the Ohio National Guard for a number of years. How does the military handle its secure, reliable supply chain? Are there any lessons learned there for us and healthcare?Steve Markovich 15:51The military focus, you know, has some of the same issues. You’ve got some relatively specific items that may be sourced from a single vendor and they have to do another on a worldwide basis, so you end up with inventory management. And there’s a logistics tail to just getting things moved, that the military is really, really good at. I think inventory management awareness of where you are things that you can learn that I took away from the Air Force, clearly a strong sense of supply chain management, people that understand that business and just making sure you go through your contingency planning to where if you’re dependent on a single supplier or one or two suppliers, that is a risk that we’re not talking about at the board level. In today’s world, it’s not sustainable.Gary Bisbee 16:31Yeah. Well, and the question is who’s really going to pay for this excess capacity that we all think we need now that we’ve drummed out of the system before? So I’m sure you’re talking about that with your board too.Steve Markovich 16:45Yep. We had a tremendous response and I’m sure most communities did. We had a tremendous response from the business community for folks that have in their particular businesses. They may have used masks or protective equipment. We had over a million items donated in a relatively short time, we actually had to get a separate warehouse just to take care of what was being donated. Again, that was another place where all the systems in Columbus came together. And so it doesn’t make any sense for each one of us to be looking for help from different businesses. We ought to look at this together. And then if there are issues we got to supply that we can draw from. Yeah, that’s just terrific.Gary Bisbee 17:20Turning to telemedicine, have you seen a marked increase in telemedicine visits?Steve Markovich 17:25Huge. I think through the last report that I saw, we’ve done 75,000 telemedicine visits, ie visits, video visits, mobile chat with a patient so that was a relatively immature space for us. We knew we were gonna have to get better at it, but there just had been that catalyst to make it all happen. And COVID really pushed it. And so we’ve got 900 providers now that have all been trained, and the office staff and we’re actually encouraging folks, especially for routine follow-ups, things like that telemedicine is going to be huge. He’s been using it for a while. tele-consults for things like urology, counsel to the Are things like that, but pushing it down to primary care? we’re operating at a whole new level now. And I don’t see that going back.Gary Bisbee 18:07Well, it helped the CMS and the insurance companies are paying for the tele-visits to I suppose that was an important part of it.Steve Markovich 18:13Absolutely. I think in this case, just because of patients not wanting to go into their doctor, there’s pressure to solve that problem no matter what. But the fact that they’ve now created a way to make the economic model work is a good thing.Gary Bisbee 18:26Have your providers your caregivers responded to this? Have they been innovative in terms of how they’re thinking about and using telemedicine?Steve Markovich 18:36They’ve been superpartners. Most of them are very engaged, they see and they’re thinking about it from a safety perspective and a patient care perspective. They don’t want to bring people into the office that don’t need to come into an office. It’s really been remarkable to watch the collaboration. It is challenging in a community-based hospital system like Ohio Health. Our providers are all on epic. But you’ve got independent folks that aren’t and so it was interesting, there were a lot of requests for help to help create a telemedicine solution for them something that they could connect with their patients or that was secure and appropriate. So we’ve been trying to help them as much as we can stand up that capability.Gary Bisbee 19:12Well, let’s turn to the all-important economics piece. How will OhioHealth end of the fiscal year? I think you’re a June 30 fiscal? How will you end up your 2020 fiscal year Steve?Steve Markovich 19:25We are going to weather this better than some. So we did take advantage of a number of government programs as well as the Medicare advance payment. So from a cash flow perspective, we’re in a good place. We did curtail capital. And we did discretionary spending. We put a lot of constraints on the organization, new capital projects were stopped and we actually lowered the threshold, the authority matrix for what people could do to really try to make sure that we have things clamped down on things. Our fiscal year ends June 30, essentially the last third of the year. We’re what we’ll probably watch about the first two-thirds of the year. But overall, I think we’re going to end up in a pretty good place moving forward, we did make the strategic decision, we have a pandemic PPE program. So even though I’ve got associates at home, we’ve released June 1, we’re keeping them whole economically, we’re going to need those associates, we are modeling as quickly as we can, what the bounce back is going to look like both the short term pent up demand as long as what as well as what is the new normal look like. And so rather than put associates in a conundrum or an economic hardship, we leveraged our economic stability to keep them whole. And our board was very supportive of that. And we’ve gotten a lot of positive feedback about that. Just the fact we had the ability to do it, we chose to do it. But this next few months will be those are going to be the benchmark that we use to look at how the next quarter looks and we’ll probably end up in a quarter to quarter budgeting or management situation for a little while.Gary Bisbee 20:50Well, that makes good sense. What about cap x? How are you thinking about budgeting next year for cap x?Steve Markovich 20:56We will still have capital available. It’ll be a little more emphasis on routine capital. And then some of the big projects with long term bricks and mortar type things that would have had a much longer-term financial payback. We’re really looking at those. Clearly cash is important right now. And so we’re trying to be very, very selective of what we need to do. There will still be regular routine infrastructure that has to be managed, and some strategic thinking, but some of the major projects right now, I was on a capital meeting yesterday, and everything is being relooked at because we just don’t know the volume assumptions that went along with some of those strategic projects. Those are actually in flux. So we got to figure that out.Gary Bisbee 21:32Sounds like, in addition to your cap x plans, your strategic plans for the next several years may need to be adjusted as well.Steve Markovich 21:39Absolutely. I was talking to our population health team this morning on a call, they’re gonna have to help drive what the new normal looks like and how we deliver the care and what level of care is going to be appropriate in the new home. I’m not gonna say the whole strategy has changed, but I think that demand on the system is going to change just because of the nature of people going to the doctor or going to the house. Go to the surgery center. People are rethinking those things as how bad they need it. Or where else can they get it?Gary Bisbee 22:05Let’s turn to the Board of Directors, which you mentioned meeting with previously, how have you communicated with your board during the crisis?Steve Markovich 22:14I do a letter to the board every Friday that summarizes how the week is gone and what the issues are dealing with. I think I mentioned earlier, I do an all-staff video once a week on Tuesday, I attach that video to the mailing to the board. So the entire board gets that I’ve gotten a lot of very positive feedback on that. I have had a couple of private board calls with my executive committee in my chair, just to inform them of anything major that was covered down or what we were, whether it was the plan for reopening of elective surgeries, things like that. So the communication with the board has been good. We have had one full board meeting. We’ve had several committee meetings, but the full board actually had one fully electronic remote meeting, which was great.Gary Bisbee 22:55Well now I’m asking everybody any tips for smooth virtual board meetings.Steve Markovich 23:00Give ya a couple that worked well for us. One thing is we literally because you know, most of us use PowerPoint or something like PowerPoint, one of my concerns was keeping everybody on the same slide, you got to make sure everything is numbered, even the agenda, each topic of the agenda. It’s had its own separate slides. So if you just went page by page by page, you knew where to go. We also put whoever each slide was assigned a staff member. And that name was put on the slide so that if a board member had a question because some of the board members had visuals, and they were using an AV tool that had visual capability, and some board members were calling in. So sometimes when you’re calling in, you can’t tell over the phone who’s actually talking. And so I wanted to make it crystal clear if you had a question on slide 17. Here’s what you should ask. And so there was no ambiguity as to where to direct your question as you went through the meeting. Because it’s not unusual to have a person meeting you could have three or four people talking and I could appreciate on the phone, you might not be able to I understand we need to direct the question to it went really well.Gary Bisbee 24:03Yeah, that’s a terrific idea. I had not heard that before. So well done. Let’s move back to a higher strategic level, it seems evident that public health is now part of the national security, not sure that we thought about it that way before. How do you think about that? Steve?Steve Markovich 24:20I think this has been a real eye-opener. Frankly, there’s a lack of integration of public health, both at the state level and at the federal level. I think this is going to be the catalyst that makes us rethink that I mentioned a little bit ago, I think, in the health systems. I think the government views us in fact, as a system that is more comprehensive and more integrated than it really is. I was being asked questions by the governor’s office about how are we coordinating with all the nursing homes to use nursing home beds as overflow as we need them. And they frankly, didn’t understand that. Ohio health doesn’t own a network of nursing homes. They’re independent, very high-quality nursing homes in the region. But it’s not like we’re networked on a giant computer database. Well, we know what each other census is and what the demand is for beds or TV or anything. So when we say public health, it’s not just about testing and disease management. It’s how do you in situations like this? How do you create a system that truly is integrated and leverages everyone’s capabilities? Like most hospitals, we’ve been through a lot of mass casualty exercises, and contingent outbreak exercises. We’ve never exercised the system to this level. New York during 9/11 would be the closest thing having come from the military. I’ve got this vision of Sunday, there’s gonna be an exercise, where there’s a Blackhawk helicopter from the National Guard landing on one of our hospital helipads. When we start thinking about it at that level, we will be on the right track.Gary Bisbee 25:45Does this kind of add to our focus on social determinants of health?Steve Markovich 25:50I think the data is showing for patients who are struggling with social determinants of health and this particular disease outbreak is or having worse outcomes. It’s just another case where folks, folks that are either socioeconomically challenged or medically challenged, their prognosis is poor. We have to figure out ways to address that. You’ve got cultural barriers to testing. There’s actually I sat on a committee that was looking at how do we get greater penetration of testing into minority communities where there is a fear of government and fear of gig systems, because they don’t trust they don’t know where the data goes, they don’t know how to be used. So this is a multifactorial problem of how do we address not just social determinants, but deeper penetration of the healthcare system and to all the patients that we serve?Gary Bisbee 26:36Yeah. Well said, this has been a terrific interview. Steve, if I could wrap up with one question. We’ve had a number of people at this microphone talking about a “new normal.” What do you think will be changing going forward as a result of the COVID crisis?Steve Markovich 26:54Could there be so many things I think the just how we approach our interaction with each other you know, whether it’s the need for physical distancing or the desire to do things in a way, that is like, if I can do it from my family room, if I can find my groceries that I can find my paper towel, I can I see my doctor and get what I need. So I think there’s going to be a whole new, and I’m a family physician by training, you know, I was trained with the idea that you know, your patients and you understand your patients, and you have these deep relationships, that whole model is going to be challenged. And I think that’s probably one of the biggest things we’ll see. I think, too. How do we continue to deliver high-quality care in smaller communities, this clearly shows us the economics of health care are going to have to be addressed. If you look at the hospitals that are dealing with hundreds and hundreds and hundreds, if not thousands of COVID patients in the larger urban centers, or the small community hospitals that were living on elective surgeries and we shut that off. I think that’s a wake-up call that we’re going to lose. County hospitals are smaller community-based hospitals if we don’t do something.Gary Bisbee 27:57Well said, Steve, this has been terrific. Thanks. So much for your time and good luck to all of you in Ohio and OhioHealth.Steve Markovich 28:05It’s a pleasure. Thanks for doing for this.Gary Bisbee 28:08This episode of Fireside Chat is produced by Strafire. Please subscribe to Fireside Chat on Apple Podcasts or wherever you’re listening right now. Be sure to rate and review fireside chat so we can continue to explore key issues with innovative and dynamic healthcare leaders. In addition to subscribing and rating we have found that podcasts are known through word of mouth. We appreciate your spreading the word to friends or those who might be interested. Fireside Chat is brought to you from our nation’s capital in Washington DC, where we explore the intersection of healthcare politics, financing, and delivery. For additional perspectives on health policy and leadership. Read my weekly blog Bisbee’s Brief. For questions and suggestions about Fireside Chat, contact me through our website, firesidechatpodcast.com, or gary@hmacademy.com. Thanks for listening.
SUBSCRIBE TO OUR PATREON: https://www.patreon.com/ARationalFearMAILING LIST: www.arationalfear.com The pod must go on — from our separate homes we keep cup and carry on — on the show this week we bring you the best and brightest brains on COVID19 including Eureka Prize winner Dr. Darren Saunders, comedian Rosie Piper, Dj Dylabolical, hosts Dan Ilic and Lewis Hobba and comedian Bec Melrose drops in to do 5min from her cancelled Melbourne Comedy Festival Show. (00:00) Preamble.(01:40) Start.(02:50) Introductions.(04:27) Sponsor: Visit the 90's.(06:22) The 3rd week of Coronarama.(12:28) Dr. Darren Saunders gives some COVID19 answers.(26:40) Alan Jones on the Coronavirus(29:10) Bec Melrose does 5min of her cancelled MICF show.(35:50) Wrap up(36:47) News Fighters Dan Ilic 0:00Well, before we start, the building committee festival has been cancelled. Lewis actually predicted this the day before they actually cancelled it on our last week's show. I've actually got a clip of you Lewis predicting this. Here it is. Now before we start letting people know that our Melbourne Comedy Festival show Tickets are on sale at this stage. The Melbourne Comedy Festival is still going. Yeah, I mean, what is it? It's currently Thursday evening, I would say we have 12 hours left for you to purchase tickets, feel good about them and then feel the need to return them when the coroner predicted predicted Louis hell but what do you think about that? I mean, obviously, I'm a genius. I see everything. It's palpable tonight. It's Thursday again $60 million. It's gonna be number 37. Touch all your money. I'm 37. Now if you if you get a refund, I should let you know. become one of our subscribers on Patreon. For as little as five bucks a month you can support a rational fear to bring you podcasts and videos. This week. We actually double Our Patreon subscriber limit term to 11. And a big shout out to someone named Margot haba. Who is now donating any relation Louis maga haba hey, yeah, that's my Lewis Hobba 1:14mom shout for mom. She's been financially Dan Ilic 1:18helping me out since day job. So it's still good to know that she hasn't laid off Thank you, mom. And also, for every patient subscriber who wins will expected like 50% of that to go to restaurant fears pitcher Patreon. Thank you very much, Louis. It's very generous of you. irrational fears are coated on gadigal Land of urination. I pay my respects to elder's past, present and emerging. Let's start the show. Unknown Speaker 1:42A rational fear contains naughty words like bricks, camera, Unknown Speaker 1:48and gum and section 40 of a rational Unknown Speaker 1:51fear recommended listening Unknown Speaker 1:53by a mature audience. Dan Ilic 1:54Today on irrational fear cuantas is reportedly seeking a government bailout when asked What they did with their recent $5 billion profit, a spokesman suggested it was stuck on the back of the cuantas lounge. The NFL is seeking a bailout from the government claiming that Australia won't be Australia without Rugby League, which is news to people in Western Australia, South Australia Victoria Northern Territory in Tasmania who all said who is rugby lake. Tasmania has shut its border to mainland Australia. On top of a 14 day quarantine people will be deported from the island if they don't test positive to being a close cousin. There's plenty of toilet paper for everyone. This is irrational. Unknown Speaker 2:38irrational. Dan Ilic 2:50Welcome to irrational fear. Now let's meet our fear mongers tonight billed as one of Australia's premier transgender lesbian Canadians maybe it's rise pifo Hello Hello, in 2019 he was the winner of Australia's most prestigious science prize in 2020. He's shutting down his lab because as it turns out, being good at important work is not valued in Australia. It's Dr. Darren Saunders. Good, I will look I'm fine. And as someone who is pretty good for the apocalypse and as someone who has to live with the uncertainty every day in the cutthroat, chaotic world of US public broadcasting, it's Lewis. Hello. Hello, Dan. Yes, a joy to be here. Not broadcasting. I can't hear anything. It's actually can I say, my my Cynthia virus here and everyone's been working from home. This current setup of a million people speaking from different places, has become the norm. And I feel like I'm just back in high school watching my substitute teacher struggle with the DVD player again. And on the pots and pans, it's DJ diabolical Unknown Speaker 3:59now Now I've always stood up the back end being the silent DJ and the whole by Paul Shaffer and I took a global pandemic to get me on the mic. You will probably regret it. Thank you, Dan. Dan Ilic 4:09A little later on the show broadcast. Alan Jones shares his view on Corona virus comedian Beck Melrose will be popping by two to five minutes after cancelled Melbourne Comedy Festival show and della balika will deliver us fresh new news fighters. But first, we couldn't do this show without our sponsors. Here's our first sponsor for tonight. Hi, Unknown Speaker 4:29I'm unindicted war criminal and foppish former Prime Minister Tony Blair. And I mean, look, these are uncertain times, right? Like 2020 his brothers coronavirus, the climate crisis and married at first sight. And since international travel has been banned, I'm inviting you to take a break and book a journey to somewhere when nothing interesting happens. The 90s I mean, look, you could learn to surf the web with Morgan Freeman. Unknown Speaker 4:55Click on Netscape Navigator Unknown Speaker 4:56and type in www dot But you thought out the vista.com Unknown Speaker 5:02then search for the answer to anything you want. Like why can Kevin Costner do Unknown Speaker 5:06an English accent? Or go on a tour of the White House with my good colleague, Bill Clinton. And in this drawer is where I put all the things I want to disappear, lock cigars use tissues and genocide in Rwanda. I've never even heard of that place. Sir. Mr. Epstein's on the phone. Oh, Unknown Speaker 5:25excuse me, Unknown Speaker 5:26Jeffrey. Hi. Of course, Saturday's great for me. Or you could even visit the set of a television commercial with Donald Trump. I don't even drink vodka. They want me to sell it because I can sell it. Vodka. It's Unknown Speaker 5:42fantastic. Believe me, but Oh, hang on a second. Hello. Hello Jeffrey. Jeffrey Epstein. My friend is a billionaire just like me. It's what we have in common. Saturday. I'll be there of course. Unknown Speaker 5:57So look, book a ticket to of the 90s when the war on terror was just sparkle in my eye. What has it hasn't finished yet? This month? Oh, good, who? Actually Don't tell me I'll watch it on DVR. So pimp your right to the 90s. Right? a time where if you wanted to enjoy an apocalypse, you have to go to the cinema. How about good deeds? Unknown Speaker 6:22Thank you. Dan Ilic 6:23This is irrational fear we're into the third week of coronavirus on last week on inside is paid event ensel and tweeted that when tweeted when the CMO into the studio he offered to shake everyone's hand. Later that afternoon the Prime Minister suggested that everyone stop shaking hands which gave us a huge release to everyone who is forced to meet the prime minister and Kobe did a monologue this week from his bath. The NBC today show as Al Roker the weatherman did the weather from his kitchen TV shows are doing shows with that audiences which is nothing new. We did we did it tonight lay all the time the difference is popular shows are seeing their audiences to stay at home and people in the middle Panic buying weed. So my friends, how is the apocalypse treating you so far? Unknown Speaker 7:05I think Unknown Speaker 7:07people would probably expect it to be worse than it is. Right. But I've been doing some thinking. Because a lot of people think that like comedy is in like a bit of crisis at the moment, right? Like the comedy festivals being cancelled and everything. And that's obviously, you know, a bad thing. But I think like, it's actually going to, sort of, in at least when like, everything kind of blows over in the end, it's actually going to set the comedy community out quite well. And I like I've been talking to a lot of comedians and whatnot. I've just got like a sort of like a list of things he that I'd like love to go through. Sort of like, tell everyone, what, what sort of good, good stuff we've got to look forward to right. So like, at least while we're all like self isolating, socially distancing and whatnot right now. There's a Everybody is being pushed to like the podcasting world, right? Dan Ilic 8:04Unfortunately, yeah, this is how we do it. We were unfortunately having to make a podcast over Google Hangouts. It's very shoddy. Unknown Speaker 8:11Yeah. Well, I think there's gonna be a lot more of that right and like obviously like, that's a great thing because all we want is a lot more straight white men telling us which movies we need to watch right? So I've talked to like a few people who have got some like podcasts in the in the works and I just want to go through some of them right now. So I've heard there's there's one coming up was called Mighty Morphin Power recap, right? Which is a it's two middle aged white men just sort of watching Mighty Morphin Power Rangers episode by episode and going through that and I can only imagine that that is going to be some truly interesting content. Another one that is come through my my friends podcast, you should go to the fuck are you looking at again, middle aged males Come on there and discuss all the best fights that they've gotten into over their, over their lifetime. So that's a pretty good one is there's also one called, we'll just tell you a mother, we ate it all, which is essentially it's two white males and a trans woman who watched sort of that American Pie style teen sex comedies every week and discuss those and I know you're thinking that doesn't sound like it has any legs at all. It couldn't even have 100 episodes. It didn't celebrate that today. Please listen, please listen. Dan Ilic 9:30Is this is this your podcast? Right? Unknown Speaker 9:33Oh, no, it's certainly not mine. No, I don't know he's talking about I don't have any involvement in that podcast at all. Please listen. We really need it. Please listen, Unknown Speaker 9:41this there's certainly going to be a lot of time for binge watching. So I see those podcasts going well, I'm just not sure about the restaurant review and travel podcasts how they're gonna car living, Unknown Speaker 9:51may not suddenly gonna suffer. Yeah. Unknown Speaker 9:56I think what it's gonna come down to is a lot of kind of reminiscing style. ones another one that I've heard of, sort of in the vein of in the vein of guys we fuck these chicks we've routed so I'm sure there'll be quite a lot of tasteful material covered in in that podcast yeah or Unknown Speaker 10:12remember what toilet paper was or what was food Unknown Speaker 10:17Yeah, that was that was actually quite a good thing I haven't posted I wait I wait I might move out today and left behind or who gives a crap toilet paper so we are set Dan Ilic 10:26oh my god that is my leaving behind gold. Unknown Speaker 10:29Yeah, I was surprised except Dan Ilic 10:31you can watch your mom with it. Unknown Speaker 10:34You can watch it on with gold if you try hard enough. Unknown Speaker 10:36Yeah, probably get to that point. Dan Ilic 10:38I think it's a it's a rough endorsement if someone facing a period of potential quarantine with housemates is moving out right now. Like I don't want to spend two weeks with you specifically. Thanks not even two weeks. It's like It's like people would really have to be bunkering down for if month so I pick people that are saying the next five months are going to be awful in this house if I don't move. It's gonna be a real test, particularly if you live in a share house. I think a lot of people are talking about the the rate of babies going up in nine months after this, but I think people are gonna start talking about the rate of divorces going out. Unknown Speaker 11:20Statistically divorces have gone up in China because of the all the all the isolation. Well, really well. Yeah. Yeah. No, it's it's already in this in the stats. Unknown Speaker 11:30Yeah, that's the biggest problem actually. Yeah. Well, Darren, what's your Unknown Speaker 11:34best shot his biggest problem? Dan Ilic 11:36Darren, what are you saying? What are you predicting will happen in five months time? Unknown Speaker 11:40Ah, look, I think I just want to point out that I think I was way ahead of the curve. I'm shutting down my lab because unless you're building covert test kits or vaccines, everyone's shutting down their lab. So that turned out to be quite prescient, actually. I'm just yeah, I'm, it's where are we gonna be in five months time? Well, I think the world's gonna look really different. I hate to be really heavy about that, but I think actually, you know, to put a positive slant on it, I reckon we're gonna come out the other side of much better society and a much better community. I think we're getting a really good reminder of what's actually important in life. And I think that's a good that's a good thing to hang on to. As we go into as we go into pastor it's definitely a good thing to hang on to. I've been eating I've been eating types of pasta and rice I never even knew existed this week. Unknown Speaker 12:23First time in about five years. Dan Ilic 12:27Darren, it's great to have you on the podcast because we're not experts at all. But you know, you are an expert. You are a doctor now a professor. So can you tell us I'm sure people were turning to you for all kinds of scientific advice because your head is often on the television. Often your voices often on the radio as a as a communicator of science. What are the kinds of questions I thought maybe I could ask you to collect a bunch of questions that people have been asking you and maybe you could quiz us tonight on the answers and so we'll we'll try and provide With the answers, and then you can tell us whether we're right or wrong. Dr. Darren Saunder 13:02Oh, this is perfect. I've got more questions than I can answer so I can feed these back to people this will be excellent. I reckon the good ones will lead off with is what? What's the effect of what bushfire smoke we all breathe in for months and months and months on what's going to happen? We've covered infection. Dan Ilic 13:20Your lungs will taste like smoked salmon. Unknown Speaker 13:26Fewer koalas are alive to die. Unknown Speaker 13:30That's a positive shadow that koalas can get covered up? That's a good question. Unknown Speaker 13:33Let's find out why I gave I gave them chlamydia. Rose Piper 13:39I think in effect it will have is because we were all told that we were breathing, whatever it was, like 37 dots a day or something like that. But now the economic downturn is probably going to cause some people to stop smoking. So it was like kind of getting your fixing before you before you quit, you know? Unknown Speaker 13:57Yeah, yeah, it's not not a bad way to look at it. Dan Ilic 14:00actually did buy a facemask during the bush fires that turned out to be quite handy in the long run Unknown Speaker 14:06ahead of the curve again, Unknown Speaker 14:07yeah, you're like Nostradamus Dan Ilic 14:13Listen to me more. But what what do you think Dan? What do you think the the ramifications of breathing in that bushfires mega? Unknown Speaker 14:21The actual answer is we probably don't know the guests or the hypothesis would be that we're probably a little bit more susceptible to infection all that smoke has been damaging our lungs the whole time we bring breathing it in and it's probably making us a little bit more susceptible to the infection as for having fictional play out in people had to say so it's not a good news story. That one. Dan Ilic 14:41There was such a weird point in kind of time where the smoke you couldn't really avoid it anywhere like you like with the corona virus. I feel like you can probably do if you don't have it, you can probably do your best to not have it for a long time. But the smoke was just so unavoidable because you couldn't really escape to any place that didn't have it. Unknown Speaker 15:01Yeah at one point I was sharing it the water tank where I was staying actually got permeated with smoke. It was like sharing scotch. It was not pleasant. Unknown Speaker 15:10Yeah, it sounds pretty good. It's not you Dan Ilic 15:14could you could you could sell that at a Gwyneth Paltrow resort. Out showering genuine Australian bush is a $300 so I'm just gonna make a note of that. That's actually pretty good. What's your next question? Derek? All right, next question was Unknown Speaker 15:32what is going to happen to everyone that's swimming and can we swimming pools? Can we swim in the ocean and avoid covert Dan Ilic 15:39thought calls? Were a no no rush think the ocean should be fine, right? Unknown Speaker 15:43I hope the ocean is fine. Dan Ilic 15:45That's my thought to my thought is that the ocean is antibacterial. Every Unknown Speaker 15:53interesting one isn't the ocean. Nobody knows the ocean. The sunlight kills a lot of germs. But if probably want to kill the viruses. But Dan Ilic 16:03before you go on are the answers to all your question is nobody knows. There's a lot of Unknown Speaker 16:11things that we're all getting it right. Dan Ilic 16:13It's good. All right, great. What's the next question? Unknown Speaker 16:17When are we gonna have a vaccine? Dan Ilic 16:20I got this one. I got this one. I got this one. Nobody knows. Unknown Speaker 16:25Louis, what do you think? Unknown Speaker 16:26I would have said, Yeah, nobody knows. Dan is one of the few things we do we actually don't know. Unknown Speaker 16:34I'm gonna I'm gonna get confident and Unknown Speaker 16:36get on the front foot and say within a month. Unknown Speaker 16:38Damn. Oh, that's a big goal. Wow. Unknown Speaker 16:42I was actually hoping that Louis would say that because then it would happen. Oh, that's not Unknown Speaker 16:49to say that I'm afraid. Unknown Speaker 16:53So this one I picked deliberately because I can't actually answer this one. This is ah, Unknown Speaker 16:58so I don't know if you saw Yes, I think it was yes. Today Unknown Speaker 17:00the very first human guinea pigs patients got the first test doses of one of the new vaccines. So Unknown Speaker 17:07where were they? Where can we get it from? Unknown Speaker 17:10Woollies? I think I think Trump's bought it already. Probably. That's what Unknown Speaker 17:13he tried to he tried to buy one of the German companies. Dan Ilic 17:16So where were they doing where who got Unknown Speaker 17:18the first vaccine? Why don't we find out? I believe they were in Europe. I could be wrong. I don't remember precisely. We've got a we got a vaccine in development in Australia that's been in animals now. So it's almost ready to test in humans. And then the trick is making enough for hundreds of millions of people that that will take a few months at least. Dan Ilic 17:36Right. Is that when you're gonna start your lab again, that's the that's the plan. Unknown Speaker 17:40We're just gearing up for that. Now. Dan Ilic 17:42Do you have another question for us about 19? just mash misconceptions. Unknown Speaker 17:46Oh, look, here's the one. Here's the question of the day or the question of the week is, why haven't they shot schools yet? Unknown Speaker 17:53Why haven't they shot the schools yet? That's the one that's on everyone's lips around here. Why haven't they shot the schools yet? Dan Ilic 17:58Because people need To know about white history and forget about colonialism. That's why schools Yeah, this time, the white man fixes everything. That is why they haven't shut the schools yet. Unknown Speaker 18:09There's probably too many decision makers in there who've just had the kids get to school age who have gone I'm not fucking taking them back in the house now. I feel Unknown Speaker 18:18like Dan Ilic 18:20it is consistent with like this government's long term war against teachers, namely that it's hoping that instead of having to underpaid them, though, they can just get what? Unknown Speaker 18:42destination crook? Unknown Speaker 18:44Yeah. It's funny. Remembering the value of all of these kind of jobs like nurses and teachers, right. Dan Ilic 18:50What is what is it Darren, I mean, you're someone who's seen the brunt of this kind of attitude from our government that there seems to be a dislike or distrust of expertise of really smart people who know things. Why is it that this government does have all got this government? Not in this not it's not particularly this government coming through all around the world? Yeah, have a have a distaste and a distrust of people with expertise and doing everything they can to seemingly defund them and get rid of them. I think Unknown Speaker 19:22the brutal truth of that is because they delivered some uncomfortable facts and truth to them that didn't suit their sort of political ends. And so they undermine them as much as they could, you know, people have been profiteering politically and financially for years of undermining facts and truth. Dan Ilic 19:38But getting rid of like that getting rid of like the pandemic unit for the CDC in America seems like a completely counterintuitive act, Unknown Speaker 19:48given that we're just they're just sitting around doing nothing. It's just Dan Ilic 19:52wasting money, and then we can get them back. We want them we know where they are. We can get them back whenever we want. Unknown Speaker 20:00No like firemen, they just sit around all day doing nothing get rid of them. Unknown Speaker 20:03Most medicine? Dan Ilic 20:05Do you honestly think Darren that that is like that is the motive like it's it is purely, you're you're delivering information that is too dangerous for us politically to even have. Unknown Speaker 20:14But I think well, you're probably I mean, if you look at the climate change, the climate change is an obvious one, you know, that's where it seems to be the lightning rod for this sort of approach of denying truth, or whatever you want to call it. And it was literally that there were some really rich people and big companies that were, you know, their profits are under threat, and they've spent a lot of money trying to prop up those profits by sitting down, you know, we saw the tobacco companies do it before them and then and then what's happened is the political parties have all figured out that that's a really good way of getting hold of power is to is to take that approach, you know, and I think that that's fine when the threat is just as existential as the as the coronavirus, but it's, you know, 20 or 40 years down the road and suddenly that model doesn't work when the threat is very real and very now, huh? Dan Ilic 20:56Well, here are some good things about Kovac 19. There has been a huge reduction in co2 emissions up to 10%. In some countries, because of the ban on cruise ships, the Venice canals have become extremely clear and you can see to the bottom bottom of them without pollution and sediment. And another good thing about the Cova 19 is that your revision has been cancelled for this year. So no Eurovision what are the good things have we seen out there because it covered 19 do you think Unknown Speaker 21:25a lot of videos of penguins loose in zoos looking at the fish for them all sounds pretty good. Unknown Speaker 21:32I think my favourite good news story was the directive from ISIS that came out through the way Unknown Speaker 21:41ISIS put out a press release banning the Unknown Speaker 21:47suicide bombers from going to Europe because obviously, you know, Venice, probably beautiful but you know, even all h&s sit up today. They've ended it. If terrorists you go into Europe Unknown Speaker 22:03you don't want to you know, blow off a building while you're feeling a bit snotty in the nose there Unknown Speaker 22:10is a one way ticket surely I don't quite know what they're saying. Unknown Speaker 22:16And then I believe the the mayor of Baltimore has ordered everyone to stop shooting each other so they can. So they can create rooms for in the hospitals for covered victims. So I think they'll be a massive downturn in street violence until we run out of toilet paper and then there'll be a massive upturn in street violence. Dan Ilic 22:37Well, Arnold Schwarzenegger has been making great content from his home he's been advocating for social distancing you may have seen earlier in the week him feeding his ponies inside his home. Here is one of him sitting in a sitting in a in a hot tub, smoking a cigar giving some very good advice. Unknown Speaker 22:55I just finished a bike ride and a little bit of workout and I just didn't keep staying at home all the way from the crowd and away from outside. The reason why I'm saying that is because I still see photographs and videos of people sitting outside compares all over the world and having a good time and hanging out in crowds. That is not wise, because that's how you can get the virus. That's how you get it, like contact with other people. So stay away from crowds stay away from being in restaurants and outdoor cafes, especially now it's springtime, all the kids are going to the beach and celebrate and drink and all that stuff. This is not a good idea to stay away from the crowd, go home, and then we can overcome this whole problem. This whole virus in no time, but you got to go and follow those orders. Just remember, stay at home. Don't go go to crowds, but they took it down. Dan Ilic 23:55Think he's been incredibly responsible. He is the most responsible vendor out there. I've been trying to tell my mom to stay away from her church and stop going to the shops. But she just ignores me She completely says she says, you young people are too worried we're at church and we're not coughing over each other. The upside of that is I can say my inheritance will be coming a little bit earlier than I expected, but it's silver linings, a silver lining, how do we convince how do we convince our parents that they should be staying home kalon that there's a property that they can buy inside their already existing property? Unknown Speaker 24:33negatively? Unknown Speaker 24:38Many negatively, Unknown Speaker 24:41that it just sort of folds in on itself, and then they'll never leave. They'll always be searching for that next property that we can't have Unknown Speaker 24:49a good excuse for them to be more xenophobic, because then they can blame someone for them. Having to be Dan Ilic 24:57I hate to tell this story, but my mom, you very quietly xenophobic. whenever she's telling anecdotes she will dip her voice whenever she has to name the race of the person in the anecdote so she'll be like, and then at the shops I saw, man and he just went. Well, that's nice Alicia, Alicia blunting is xenophobia. Unknown Speaker 25:18My mom went from complete and utter coronavirus denial to full blown prepper in 24 hours. So I had a quiet word to use. Unknown Speaker 25:26What was the turning point? Because I'm curious. Yeah. Cuz a lot of Berman's like everything's fine. And then they turn what was the feed for them? Unknown Speaker 25:32I pointed out she was letting me down. You know, I was going on TV and radio and telling everybody all this stuff. And she was basically making me look like a fool for ignoring me. And, you know, no mom wants to embarrass this unlike that. I was talking to a girl and she's gone from, you know, you need to teach the kids how to grow their own food they need to know how to so she went right back to full on 1930s self sustaining skills. Can she talk to my mom, we can swap numbers. Unknown Speaker 25:57I think the main thing the responsibility for all of us to do Is share our netflix possible with our parents. Unknown Speaker 26:05My mom the shares with me. Dan Ilic 26:10I'm just trying to do as many irrational fear podcasts as we can because I know as a passionate subscriber, we make a lot of money. We'll just keep listening and you'll never be able to leave the house. Thank you, Margot harbour. Thank you very much. A little later on comedian back Melrose will join us to do a type five from her cancelled Melbourne Comedy Festival shot. But I don't know if you heard this. Earlier this week. Alan Jones compared the corona virus to climate change claiming it was a high experimentally yesterday and clarified a few things. Good morning everyone. A lot of people have suggested to me that I'm not taking Corona virus seriously enough by comparing it to the hopes of climate change. Oh, God. Well, let me tell you Cova 19 as they're calling it, that some sort of scientist or something Ah God, nerds. kovat 19 is a hoax much like carbon dioxide. I haven't seen it with my own eyes so it doesn't exist. And my eyesight is very good, like posted on the door on the other side of my Southern Highlands studio where I'm broadcasting from for the next six months for no reason in particular, I could read a sign that says warning stay 1.5 metres away from this door. Nothing to do with coronavirus I've just got to keep the home studio sounding crystal clear. Don't want some sort of goose coming in here squawking at me, and I'm not talking about any easy God. Now my good friend Scott Morrison has just told me you must stop panic buying it's clearly an Australian Well let me tell you something. He got something wrong there. The only thing you should be panic buying is my new album, Alan Jones's songs for a life of isolation. Got me Alan Jones singing all of your favourites like oh bye bye Unknown Speaker 28:00Don't want to pay Oh Unknown Speaker 28:07give us a call the open line Unknown Speaker 28:10wonderful. Don't forget that classic don't don't Unknown Speaker 28:16don't sketch show close to me. And how about a cheeky Jewett? You give me feed Unknown Speaker 28:25when you kiss me fever when you hold me tight Unknown Speaker 28:32in the morning fever all throughout Unknown Speaker 28:35the night taken away Anthony Kalia Dan Ilic 28:38god what a voice wait till you hear him sing our water voice. We had to do it on Skype but still you get the idea so don't believe what you read. There is no Corona virus. If you can't see it, it doesn't exist a bit like the Bledisloe Cup. I've never seen it so we've never lost it. All ballad joads Alan Jones there. Unknown Speaker 28:58That's right. I haven't I haven't been travelling work for a few weeks but I feel like I just had a nice taxi ride to the airport. That was fantastic. Dan Ilic 29:04irrational fear and I haven't touched my face in weeks and weeks since the Melbourne International Comedy Festival has been cancelled I thought wouldn't be great to get some of our comedy Friends of the show to come and do their best tight five from the cancel shows that they can't perform in Melbourne and coronavirus is really knocked that right out of the park. Now we have to do it on Google Hangouts, but we're going to try it anyway. I thought we'd get back Melrose to give it a go since she's gonna be on the show on irrational fear next week, I thought what better way to get her to come on the show but do a bit of a warm up by doing her best High Five from her cats of Melbourne, Melbourne Comedy Festival show. So ladies and gentlemen without any further ado back Mel rose. Unknown Speaker 29:51Hello are legends. How are we doing? Dan Ilic 29:53Yeah, well. Unknown Speaker 29:55Good, good. Unknown Speaker 29:57Nice crowd work. Unknown Speaker 30:01What I do for a living? Unknown Speaker 30:03I thought I do. I'm the top five of my office gear because some I thought I wrote that thinking it'd be evergreen and I'd be able to use it forever, but we don't have offices anymore. So I might as well give it a run. Unknown Speaker 30:17Please come straight from work. Give us a word. Yeah, Unknown Speaker 30:23that's all right. Don't worry. Unknown Speaker 30:25What's blocked isn't it? I've just started working in an office so my zest for life is draining faster than the Murray Darling I can assure you No one's talking to one another like human beings in the office. There's all this jargon and buzzwords and shit that get in the white. My favourite one they use it my work is as per my last email. Have we heard this? Unknown Speaker 30:49A power move. As per my last email. It's the closest you can get to saying Fuck off. You grow up at work, isn't it? Unknown Speaker 31:00As per my last name I haven't got the confidence to use as per my last name I like 50 Bernie brown TED Talks short of the conference it takes to use as per my last email but there's so much of this bizarre language at work I kept hearing my boss say well why don't you give that project to back she's got capacity but once we got one over the back she's got capacity pass that over the back she's got capacity Unknown Speaker 31:25to fucking Tupperware container Unknown Speaker 31:28absolutely ridiculous. And everyone works worried about AI taking their jobs robots taking our jobs. I'm not that worried yet. I've seen the test online to prove you're not a robot. I reckon it's I can't check a box. So pick out a bridge in a lineup. I don't reckon they'll be coming for our jobs anytime soon. But even when they do, like my job, I don't give a shit. Let's see you try and machine learn your way through the social obstacle course. passive aggressive If kitchen signs we did set in my office had a sign above another sign that said read the sign. Unknown Speaker 32:11Never mind a robot that shit would short circuit a robot. Unknown Speaker 32:16We are decades away from developing the kind of technology that's going to be able to definitely navigate pretending to give a fuck about nails weekend's No, but we can do the same argument about I don't mean that it's going to save us so much time. So what we're just going to find more bullshit to fill the time with anyway. All the time we saved not having to turn our own butter that bought a training time just dissolved in extra weeks in a single generation. But my boss has been trying to get in a roll up but my work amongst a spate of redundancies and he kept trying to get us to do a sweep for the last races and no one was ever came. And I felt kind of sorry for him. So All right, so I printed out photos of everyone in the office and put us all into a little bowl. You're about to pick someone out. Unknown Speaker 33:08Now we just have to wait and see who gets the next redundancy. Unknown Speaker 33:13Someone's gone home with a hammer. Someone's kids aren't going to Disneyland this year. But we'll pull it ourselves a glass of yellow and we filed into the boardroom watch the real race unfold. It's a beautiful day for it. The race it stops a nation the crow's nest regional office redundancy cop. Janet from accounts is playing up in the barriers and what do you know what Alan the it lead made it to the start after having every Monday off for the last financial quarter. Unknown Speaker 33:45It is a miracle. Unknown Speaker 33:48They're all in. The lights are on set. Unknown Speaker 33:52Racing in the crow's nest regional office redundancy copy combo from comms is started strong closely followed by as per my last email Do you have five for a quick chat and Kathleen What do you even do? They round the corner and who called the unions coming down the outside buffeted by clearly the intern mansplain Mark has midfield on the rails just behind no before I've had my coffee and that's sort of my job description. Coming down the street is unsolicited neck massage on med KPI and some pre k my sandwich. Just a quick one for years going steady. Peter from risk is yelling, but nobody's listening. Hop ahead to For God's sake. Rob, why do you have the microwave? Oh, we've had a fall. It's clearly the intern. Clearly the interns broken down at the 650 and Neil says millennials just can't hack it in the workplace off the road. Deborah the gender and diversity lady is going strong having a renaissance in relevance off to some dodgy comments were made at the Christmas party. Janet from accounts hasn't wasted energy on a single smile as they had for him and he called the union's out in front of Monday morning small talk common from concert Oh, good birthday song. But he comes accidental reply Oh, accidental reply. Oh, Challenge by Rich Craig left jr in the lunchroom 350 to go in the crow's nest regional office, redundancy kaput, it's over called the union number called the union. Kathleen What do you even do and get fucked at smartcard, but who's this coming down the outside? It's the favourite wrench reparations is the line down the outside. He's not going anywhere. He plays tennis with the chairman. He's utterly useless and he's here to stay at wrench taking out the crow's nest regional office redundancy cop. hoffa had to wake on fire the CEO and a further third between should have stayed in Union I'm useless but the director is my uncle. Unknown Speaker 35:34Thanks, guys. Thanks very much. My I lost my job but I did want a hand. Dan Ilic 35:41You can't say back Melrose at the Melbourne International Comedy Festival tickets are not on sale now. Well, we're gonna be back weekly with irrational fear since our Comedy Festival show isn't going so please hit us up on Patreon give us a few bucks a month. Also FBI Radio where we normally record this needs your help. So please go to FBI radio.com for slash donate and give them a few bucks particularly if you live in Sydney and you love independent radio and and great music Special thanks to this episode to Rupert de gas Jacob Brown, FBI radio, Darren Saunders Lewis haba, Rose Piper, Dillon, Bain and the wonderful Beck Melrose. Unknown Speaker 36:25News guys. Dan Ilic 36:27Thanks so much. We'll leave you with the latest news fighters on the coronavirus Dylan Do you want to introduce it? Unknown Speaker 36:34Sorry coronavirus I actually did it on the NBA March Madness. No one I haven't haven't. Unknown Speaker 36:44What's coronavirus? Unknown Speaker 36:47This is new spiders. Unknown Speaker 36:52So you don't have to. One of the Unknown Speaker 36:54great things about the current age of having internet and social media is being able to watch your favourite celebrity breakdown over the corona virus pandemic in real time. sama handling it better than others he is rapid kadhi Bay who had her to a cancelled Unknown Speaker 37:09guess why because Corona Corona virus is this Unknown Speaker 37:19Corona virus shake on me like a couple of weeks after she was gonna be a couple of months after she let me know soccer star motherfucking backing up all foods a man clear so a bass can move to motherfucking Antarctica which once again cardi Bay the voice of reason in an age of confusion. Meanwhile, Arnold Schwarzenegger is living his best life hanging out at home with Danny DeVito. Oh, no, wait, sorry. That's a miniature horse. Unknown Speaker 37:45Luna loves carrots. Whiskey loves carrots. I just said my little bitter vegan food. Oh, that was yummy. Hmm. I just had a fantastic broker that the house amount, Jim. Unknown Speaker 37:58Yeah, I am at home. Take Michiko Both hills stoeger Unknown Speaker 38:05finished a bike ride and a little bit of workout and I just you know keep staying at home. Unknown Speaker 38:10Yes Do like on a stay at home, but maybe don't smoke a cigar I think we might need your lungs to be as healthy as possible. Meanwhile, Michael Stipe from REM isn't coping too well. It's the end of the world as we know it. And I feel stop trying to help Michael Stipe And don't you dare pivot to that shiny happy people bullshit either. We need you to stay calm in this time of crisis. Now a lot of musicians are getting in on holding online quarantine concepts, including Chris Martin of Coldplay whose music is like coronavirus for your ears. Unknown Speaker 38:49They were Oh Unknown Speaker 38:52look, I'm not trying to say that keyboard sounded bad but geez I think the audio is better on Keyboard Cat Just when things couldn't look any worse, Willie Nelson son Lucas hates us about the years with the biggest cliche he could reach for. Unknown Speaker 39:22Now look, if any government out there is listening Scott Morrison Trump bars Angela Merkel, the UN who I don't care, please Institute an immediate indefinite ban on performances of hallelujah. This is actually a policy I've been pushing for years long before Corona virus but this is the time we can make it happen. Meanwhile, Aussies returning home from overseas are going to be facing two weeks of self isolation. And most of them seem to be handling it pretty well. Yeah, just gonna lock myself in and just have some kinds for kotlin eyes. Unknown Speaker 39:53You're gonna spend the next two weeks again thanks Unknown Speaker 40:04Okay, that's news five is an irrational fear to listen to the full episode, subscribe to news fighters on your podcasting app or check us out at news fighters calm. I'm Dylan Bane. Keep washing your hands and bye for now. Unknown Speaker 40:16This is News spiders where we find the news. So you don't have to Transcribed by https://otter.ai A Rational Fear on Patreon: https://www.patreon.com/ARationalFear See omnystudio.com/listener for privacy information.
We all crave deep and meaningful connections and friendships with other women. In this episode, DeShonda and Felicia lead our thoughts on the subject of fulfilling and faith-filled friendships. They take us through their journey of friendship and give us some great practicals and scriptures we can apply to our own friendships - or potential ones! Proverbs 17:17Proverbs 27:9Many women want great friendships, but they aren't willing to do their part to make it great. Great friendships aren't a 50/50 thing, it's a 100/100- It takes giving 100%! This is true in any relationship. John 6:14If you want to have a friend you have to be a great friend. We can be comfortable in our differences. It's more about being open and honest- sharing the deep parts of our hearts. But it's also about having fun and enjoying each other! Four C's of Friendships:Comrade: A person or friend you've been through battles and difficult times. (Ex. Moses and Aaron) Are we supporting our friends in their dreams and goals?Confidant: Someone you share your soul with. (Ex. David and Jonathan) Companion: Someone who goes along with you through life. A relationship that isn't just circumstantial. (Ex. Ruth and Naomi) Coach: Mentor, Trainer, etc. Someone who helps you be your best. Sometimes we have to be secure enough to let our friend's shine. All friendships aren't good friendships and biblical discernment is important. We shouldn't enter into friendships haphazardly. Luke 23:12Proverbs 12:26Jeremiah 9:5Proverbs 18:24When evaluating a friendship or a potential one, ask yourself these questions: 1. What do we share in common? 2. Does this relationship bring about things that please God? 3. Do we help each other be our best or something else? 4. Am I compromising my convictions when I'm with this person? 5. Am I a good friend? 6. Is this relationship healthy? Social media complicates this for many of us. It gives us the illusion of connection or friendship, but not the meaningful relationships. Jesus is the master friend. He teaches us how to be and have that in our life.John 15:13It's in our sinful natures that make us want to be competitive, selfish and critical of our friendships. We have to be aware of this and die to these sins repeatedly in order to love our friends. James 2:23Faith and friendships go hand in hand. Support the show (https://tithe.ly/give_new/www/#/tithely/give-one-time/678206?giving_to=Woven%20In%20Truth%20Podcast)
The stories Jesus told were shocking, insulting, provocative, challenging, disrupting, unsettling, and frightening. They were anything but sweet, comforting, simple, and trite. In these short stories we experience the creative genius of Jesus as he crafts stories and examples intended to provoke a reaction... and let me warn you, "indifference", is not an option!TODAY'S MESSAGEThe story of the Friend at Midnight is the shocking tale of a shocking tale... for here we learn something never before taught about prayer... It is as liberating as it is outrageous...SCRIPTURE READING: Luke 11.1-13It happened that while Jesus was praying in a certain place, after He had finished, one of His disciples said to Him, “Lord, teach us to pray just as John also taught his disciples.”2 And He said to them, “When you pray, say: ‘Father, hallowed be Your name. Your kingdom come.3 ‘Give us each day our daily bread.4 ‘And forgive us our sins, For we ourselves also forgive everyone who is indebted to us. And lead us not into temptation.’”Luke 11.5 Then He said to them, “Suppose one of you has a friend, and goes to him at midnight and says to him, ‘Friend, lend me three loaves; 6 for a friend of mine has come to me from a journey, and I have nothing to set before him’; 7 and from inside he answers and says, ‘Do not bother me; the door has already been shut and my children and I are in bed; I cannot get up and give you anything.’ 8 “I tell you, even though he will not get up and give him anything because he is his friend, yet because of his persistence he will get up and give him as much as he needs.Luke 11.9 “So I say to you, ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. 10 “For everyone who asks, receives; and he who seeks, finds; and to him who knocks, it will be opened. 11 “Now suppose one of you fathers is asked by his son for a fish; he will not give him a snake instead of a fish, will he? 12 “Or if he is asked for an egg, he will not give him a scorpion, will he? 13 “If you then, being evil, know how to give good gifts to your children, how much more will your heavenly Father give the Holy Spirit to those who ask Him?”
Here is my new Beyond Sky - The Vocal Trance Session Nr. 13It's a Mix of 138 BPM only Vocal Trance Tracks and some Bootlegs. Only the Best of Vocal Trance for you. Enjoy! :-) Tracklist:1. Dennis Sheperd Feat. Katty Heath - Dare To Dream (NoMosk Remix) 2. LTN - Somebody I Could Be (Miroslav Vrlik Remix) 3. DJ T.H. & Anatol Weber Feat. Natalia Meister - I Promise (Alan Morris Remix) 4. Digital X & Andrew Rayel Feat. Sylvia Tosun - Winterburn feat. (Craig Connelly Extended Remix) 5. Jak Aggas Feat. Claire Willis - Who We Are (Extended Mix) 6. Kyau & Albert - Be There 4 U (Ferry Tayle Remix) 7. Stoneface & Terminal Feat. Ana Criado - My Heart Won't Tell You No (Original Mix) 8. Local Heroes Feat. Linnea Schossow - Home (Allen & Envy Remix) 9. Chris Metcalfe Feat. Sue McLaren - Stardust (Original Mix) 10. Liuck Feat. Neev Kennedy - Let This Go (The Cracken Remix) 11. Bryan Kearney Feat. Christina Novelli - By My Side (Extended Mix) 12. Ultimate & Moonsouls vs. Above & Beyond Feat. Zoe Johnston - U & Us We Need (Ultimate Mashup) 13. UDM Feat. Irina Makosh - Set Me Free (Original Mix) 14. Conductor & The Cowboy - Feeling This Way (Bryan Kearney & Adam Ellis Remix) 15. Little Mix - Cannonball (Space Raven Bootleg Mix) 16. Rich Hepworth Feat. Amy Kirkpatrick - Without A Sound (Para X Remix) 17. Kaimo K Feat. Cathy Burton - You Deserve Life (2016 Rework) 18. Ronski Speed Feat. Aruna - All the Way (Alan Morris Remix) 19. Gareth Emery Feat. Christina Novelli - Save Me (John O'Callaghan Extended Remix) 20. Somna Feat. Jennifer Rene - Hands (A.R.D.I. Remix) 21. Ultimate & Moonsouls vs. Fragma - Reborn Everytime (Moonsouls Mashup) 22. Motorcycle - As The Rush Comes (Allen & Envy & Honan Rework) 23. Gareth Emery Feat. Lawson - Make It Happen (Will Rees Extended Mix)
Pastor Z. Legend May 4, 2014 Living My Truth 2 Corinthians 4:7-18 7But we have this treasure in jars of clay to show that this all-surpassing power is from God and not from us. 8We are hard pressed on every side, but not crushed; perplexed, but not in despair; 9persecuted, but not abandoned; struck down, but not destroyed. 10We always carry around in our body the death of Jesus, so that the life of Jesus may also be revealed in our body. 11For we who are alive are always being given over to death for Jesus’ sake, so that his life may also be revealed in our mortal body. 12So then, death is at work in us, but life is at work in you. 13It is written: “I believed; therefore I have spoken.” Since we have that same spirit of faith, we also believe and therefore speak, 14because we know that the one who raised the Lord Jesus from the dead will also raise us with Jesus and present us with you to himself. 15All this is for your benefit, so that the grace that is reaching more and more people may cause thanksgiving to overflow to the glory of God. 16Therefore we do not lose heart. Though outwardly we are wasting away, yet inwardly we are being renewed day by day. 17For our light and momentary troubles are achieving for us an eternal glory that far outweighs them all. 18So we fix our eyes not on what is seen, but on what is unseen, since what is seen is temporary, but what is unseen is eternal.
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