Podcast appearances and mentions of Jill Nelson

This week, Russell, Mike, and Clarissa discuss the continuing immigration protests in Los Angeles and the complexities of food aid to Gaza. Regina Chow Trammel, therapist and professor of social work at Azusa Pacific University, and CT's Israel correspondent, Jill Nelson, join the conversation.   GO DEEPER WITH THE BULLETIN:  Join the conversation at our Substack Find us on YouTube.  Rate and review the show in your podcast app of choice.  ABOUT THE GUESTS:   Regina Chow Trammel, PhD, LCSW, is professor of the master of social work program at Azusa Pacific University. She has spent more than a decade in private practice and has years of experience in psychiatric and medical social work settings. She has academic research publications on Christian mindfulness and a TEDx talk on mindfulness and cowrote A Counselor's Guide to Christian Mindfulness: Engaging the Mind, Body & Soul in Biblical Practices & Therapies. Jill Nelson is Christianity Today's Ukraine and Israel correspondent. She holds a master's in Middle Eastern studies from the University of Texas and began her journalism career as a reporter and anchor in South Dakota. For nearly 20 years, she covered Ukraine and the Middle East for World News Group.    ABOUT THE BULLETIN:  The Bulletin is a twice-weekly politics and current events show from Christianity Today moderated by Clarissa Moll, with senior commentary from Russell Moore (Christianity Today's editor in chief) and Mike Cosper (director, CT Media). Each week, the show explores current events and breaking news and shares a Christian perspective on issues that are shaping our world. We also offer special one-on-one conversations with writers, artists, and thought leaders whose impact on the world brings important significance to a Christian worldview, like Bono, Sharon McMahon, Harrison Scott Key, Frank Bruni, and more.    The Bulletin listeners get 25% off CT. Go to https://orderct.com/THEBULLETIN to learn more.    “The Bulletin” is a production of Christianity Today Producer: Clarissa Moll Associate Producer: Alexa Burke Editing and Mix: TJ Hester Music: Dan Phelps Executive Producers: Erik Petrik and Mike Cosper   Senior Producer: Matt Stevens Learn more about your ad choices. Visit podcastchoices.com/adchoices

Is stray voltage a real thing? Listen as I talk with dairy farmer Jill Nelson 

In this episode, I got to talk with WORLD Magazine Correspondent, Jill Nelson. Jill has focused a large portion of her reporting of the past several years on the Ukraine/Russia war and the Israel/Hamas war in the Middle East. Our conversation covers the history of these conflicts, the reason for the war, and how Christians should think through these sorts of geopolitical issues. UKRAINE/RUSSIA March 10, 2022: “Far From Family”Interviews: Cyndee Knight, Ambassador of Father's House Luis Ruiz, and adoptive parents Jennifer Russ and Phil Graveshttps://wng.org/articles/far-from-family-1646881083 “Ukrainians seek justice for war crimes” (3-26-22)https://wng.org/roundups/ukrainians-seek-justice-for-war-crimes-1648315482Interviews: Serhiy Perebyinis (wife killed in Irpin) and Tatyana Kobzar (nephew killed in same attack)  ***“Russia's Rapid Decline” (May 5, 2022)https://wng.org/articles/russias-rapid-decline-1651633867(Interviews: Pastor Andre Furmanov, Pastor Andrew Berdishev, Baptist Pastor Yuri Sipko, Bishop Albert Ratkin, David Satter)   ***“Quest for Justice” (Sept. 10, 2022)https://wng.org/articles/quest-for-justice-1661313430Interviews: Ludmyla Savchenko, Oleksandra Matviichuk (Nobel Peace Prize 2022), Sergey Rakhuba (Mission Eurasia) ***“Encountering Tribulation” (Dec. 8, 2022)https://wng.org/articles/encountering-tribulation-1670453390Interview: Mikhail Britsyn Pastoral perspectives: “United in Faith, Divided by War” (4-12-22) https://wng.org/podcasts/united-in-faith-divided-by-war-1649734795Andre Furmanov, Oleg Magdych, Oleg VasilevskyWar Crimes: “Cracking Down on the Kremlin” (5-23-22)https://wng.org/podcasts/school-choice-in-maine-1655960967?fbclid=IwAR3N5raQZdKgyzvLtnxaJRQd6WpfXxqsf8UfNSXBeFXPw4NxJYpotj9pfM8Ludmyla Savchanko and Rachel Kerr (law professor at King's College London and co-director of the War Crimes Research Group) ***A 2014 story that unpacks why some Christians support Putinhttps://wng.org/articles/putins-playbook-1617325335 First invasion: ***https://wng.org/articles/cold-realities-1617329918 https://wng.org/articles/winter-at-the-barricades-1618235450ISRAELDecember Reporting trip: ***“Seed of Hope” (Israel Trip) (1-25-24)Interviews: David Pileggi (Rector of Christ Church in Old City), Pastor Michael Beener, Ran Ferdman, Israel Iluzhttps://wng.org/articles/seeds-of-hope-1705899552 ***I really enjoyed talking with David: “Christians in the Holy Land” (Q&A with David Pileggi-Christ Church Jerusalem) (1-26-24)https://wng.org/articles/christians-and-the-holy-land-1706119688 “Remembering their faces” (Hostages Square in Tel Aviv) (1-23-24)Interviews: Michael Levy, Liad Gross, and others)https://wng.org/podcasts/remembering-their-faces-1705961515“Daily Bread in a War Zone” (feeding troops fighting Hezbollah) (1-25-24)Interview: Pastor Israel Iluzhttps://wng.org/podcasts/daily-bread-in-a-war-zone-1706130658 ***“Neighbors at War” (Settler violence in the West Bank) (2-7-24)Interviews: Mustafa Al Kabeyta, "Joshua Pex"https://wng.org/podcasts/neighbors-at-war-1707243200Myths and Miracles about Israel on its 70th anniversary https://wng.org/articles/miracles-and-myths-1620595714“A history of violence: Hamas' attack on Israel is only the latest in a 75-year war” (Timeline) (10-19-23)https://wng.org/articles/a-history-of-violence-1697674996?_gl=1*i505qe*_ga*MTc4NzMzMTg4OS4xNjYzMzY0Mjgx*_ga_QH42Y1N34C*MTcwNTQ1MTU5NS42My4xLjE3MDU0NTMyOTAuNjAuMC4w “Mass murder gambit: Hamas has the world's attention. But Can it reignite Arab sympathies?”(12-21-23)Interviews: Pastor Israel Pochtar (WhatsApp), Daniel Pipes, and Haisam Hassanein (FDD)https://wng.org/articles/mass-murder-gambit-1702953880?_gl=1*1jypt5a*_ga*MTc4NzMzMTg4OS4xNjYzMzY0Mjgx*_ga_QH42Y1N34C*MTcwNTQ1MTU5NS42My4xLjE3MDU0NTM0NjEuMTQuMC4w***An older story about pro-Hamas elements on U.S. campuses (2009)https://wng.org/articles/pro-palestinian-junta-1620659027 ISOLATIONISM “Exit Stage Right: American conservatives are urging Uncle Sam to bow out of world affairs” (1-11-23)Interviews: AEI's Matthew Continetti. Sen. John Thune, and Oleg Magdych)https://wng.org/articles/exit-stage-right-1704860393 ISLAM and ISLAMISM***https://wng.org/podcasts/fighting-radicalization-in-the-west-1618322328  https://wng.org/articles/too-cozy-for-comfort-1617303645  ***https://wng.org/articles/northern-migration-1617305085  And I'm including this one because it seems as Christians, we have to also be careful not to shun our Muslim neighbors. God is at work:  ***Muslim Background Believers “Seeking a Savior” (3-9-23)  Interviews: Georges Houssney (Horizons International), Fouad Masri (Crescent Project), Farah Marvil Saada (Hope for Ishmael), Hamid Hatami (MEHR Ministries), Mike Westerfield (convert) , Abdu Murray (Embrace the Truth) https://wng.org/articles/seeking-a-savior-1678156456 Sign up for an Optiv Network subscription: https://optivnetwork.comFollow us on Facebook: https://www.facebook.com/optivnetworkFollow us on Twitter: https://twitter.com/OptivNetworkEmail us at andy@optivnetwork.com with your questions!Music: "nesting" by Birocratic (http://birocratic.lnk.to/allYL)

In this episode, we change the pace of MSD a bit and bust open the conversation regarding mining's workforce. In the first segment, welcome in Jill Nelson and Anita Bertisen of Brooke & Nelson, a recruiting agency focused on placing talent within the mining sector. The three of us talk about how we came to where we are now, a lack of supply of human capital amidst a growing demand from companies. And what are the solutions? In our second segment, we air a short segment of the latest "Going Nuclear" podcast from ClearComm. In this episode, Justin Huhn and Trevor interview Harry Keeling of Rolls Royce SMR to get an idea behind the engineering and its competitive advantage within the growing nuclear energy market. We'd like to thank our sponsors: Western Copper and Gold is focused on developing the world-class Casino project in Canada's Yukon Territory. The Casino project consists of an impressive 11 billion pounds of copper and 21 million ounces of gold in an overall resource. Western Copper and Gold trades on the TSX and the NYSE American with WRN. Be sure to follow the company via their website, www.westerncopperandgold.com. Arizona Sonoran Copper Company (ASCU:TSX) is focused on developing its brownfield copper project on private land in Arizona, a tier 1 location. The Cactus Mine Project is located less than an hour's drive from the Phoenix International airport via highway i-10, and with grid power and the Union Pacific Rail line situated at the base of the Cactus Project main road. With permitted water access, a streamlined permitting framework and infrastructure already in place, ASCU's Cactus Mine Project is a lower risk copper development project in the infrastructure-rich heartland of Arizona.For more information, please visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠www.arizonasonoran.com⁠⁠⁠⁠⁠⁠⁠⁠⁠. Fireweed Metals is advancing 3 different projects within the Yukon and Northwest Territories, including the flagship Macmillan Pass Project, a large zinc-lead-silver deposit and the Mactung Project, one of the largest and highest-grade tungsten deposits in the world. Fireweed plans to advance these projects through exploration, resource definition, metallurgy, engineering, economic studies and collaboration with indigenous people on the path to production. For more information please visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠fireweedmetals.com⁠⁠⁠⁠⁠⁠⁠⁠⁠.

In this episode, Robby sits down with health insurance agent Jill Nelson of Jill's Health Insurance Heroes in Winston-Salem, NC, to discuss how she got into health insurance, her testimony, and a couple of miraculous healings.

Today's Human of Caddo is Jill Nelson.   Jill offices out of The Caddo Building in Flower Mound, Texas.  She is a realtor who absolutely loves what she does. Jill has over 15 years experience in the DFW real estate market and is a proven professional whose production ranks her among the top 1% of all real estate agents in North Texas. You can reach Jill by phone at 214.632.3627. Her email address is jill@jillnelsongroup.com  Or simply go to her website at www.jillnelsongroup.com    

If our children are going to come to salvation and be faithful disciples of Christ, they need the Bible. Unfortunately, when it comes to children and youth, the problem of biblical illiteracy is creeping into even the most biblically solid churches. Additionally, intentional and ongoing Bible instruction is often absent in many Christian homes. In this podcast, Dan Claassen talks to Jill Nelson about the critical connection between biblical literacy and the eternal joy of the next generation. Jill also introduces the Growing in the Word Series, new booklets from Truth78 focused on inspiring and equipping the church and the home to teach the next generation to read and study the Bible. The series includes: From Childhood You Have Known: Guiding Children to Understand and Treasure the Bible (www.truth78.org/from-childhood-you-have-known) Meeting God in His Word: A Guide to Bible Reading and Prayer for Children (www.truth78.org/meeting-god-in-his-word) The Inductive Bible Study Handbook: Learn to Read, Observe, Interpret, and Apply the Bible (www.truth78.org/the-inductive-bible-study-handbook-print) The series is available at a discount when bought as a collection (www.truth78.org/growing-in-the-word-collection).

If our children are going to come to salvation and be faithful disciples of Christ, they need the Bible. Unfortunately, when it comes to children and youth, the problem of biblical illiteracy is creeping into even the most biblically solid churches. Additionally, intentional and ongoing Bible instruction is often absent in many Christian homes. In this podcast, Dan Claassen talks to Jill Nelson about the critical connection between biblical literacy and the eternal joy of the next generation. Jill also introduces the Growing in the Word Series, new booklets from Truth78 focused on inspiring and equipping the church and the home to teach the next generation to read and study the Bible. The series includes: From Childhood You Have Known: Guiding Children to Understand and Treasure the Bible (www.truth78.org/from-childhood-you-have-known) Meeting God in His Word: A Guide to Bible Reading and Prayer for Children (www.truth78.org/meeting-god-in-his-word) The Inductive Bible Study Handbook: Learn to Read, Observe, Interpret, and Apply the Bible (www.truth78.org/the-inductive-bible-study-handbook-print) The series is available at a discount when bought as a collection (www.truth78.org/growing-in-the-word-collection).

Mary Reichard talks with Nicole Stelle Garnet about a win for religious exercise handed down by the U.S. Supreme Court; Jill Nelson reports on how international courts are attempting to hold Russia accountable for war crimes in Ukraine; and the difference that the court surface can make in a game of tennis. Plus: commentary from Cal Thomas, the youngest author, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Ridge Haven, the camp and retreat center of the PCA in NC and Iowa. With extensive lodging, dining, and recreational offerings, Ridge Haven serves retreat groups of all sizes and ages, year-round. To book your next retreat visit ridgehaven.orgAnd from Ambassadors Impact Network, providing growth financing for companies led by CEOs and management teams who are disciple makers and evangelists. More at ambassadorsimpact.com.

Jill Nelsonhttps://www.truth78.org/https://www.prpbooks.com/Facebook - https://www.facebook.com/Truth78org/Instagram - https://www.instagram.com/truth78org/BooksGod's Attributes - https://www.truth78.org/gods-attributesThe ABC's of God: A Study for Children on the Greatness and Worth of God - https://www.truth78.org/the-abcs-of-godFree 30 Days of Covenant Eyes - Promo Code ETFTry Covenant Eyes free for 30 Days! Use promo code ETF at https://www.covenanteyes.com/Use it for yourself and protect your family.All of our podcasts are available on our website at:https://www.entrustingthefaith.com/podcastSign up to receive our weekly emails with all of our podcast information here.Buy my book Leading Well at Home: How Husbands and Fathers Can Biblically Lead Their Families  here or get a free excerpt here.You can find Entrusting the Faith at the following locations:https://www.entrustingthefaith.com/InstagramFacebookYouTube

Jill Nelson reports on plans by Finland and Sweden to join NATO; Mary Reichard talks to Dalibor Rohac about the latest military moves in Ukraine; and Jenny Lind Schmitt meets a woman working to build a pro-life movement in Europe. Plus: commentary from Steve West, treasure at Goodwill, and the Tuesday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from Ridge Haven, The Camp, and Retreat Center of the Presbyterian Church in America. With campuses located in North Carolina and Iowa, Ridge Haven serves over 12,000 guests year-round in efforts to support the Church and train future generations in ministry. More at ridgehaven.org Listen to Beyond the Forum on Apple Podcasts here: bit.ly/BeyondTheForumApple And explore more about the Veritas Forum here: www.veritas.org And from Ambassadors Impact Network, a nationwide group of members who have invested more than fifteen million dollars in early-stage companies led by gospel-advancing entrepreneurs. More at ambassadorsimpact.com.

Kate Winkler is the CEO of Ruby, a leading provider of live virtual receptionists and 24/7 chat services. The company's mission is to help small businesses make real, meaningful human connections with their customers. Kate took over Ruby's leadership from its founder, Jill Nelson, in 2019. She has been in the technology sector for over 25 years and has held many C-level positions, successfully guiding both small and large businesses through various stages of growth. Throughout her career, Kate has helped over 75 companies build and capture over $4 billion in enterprise value. In this episode: Small businesses are the drivers of great communities. They provide employment to many talented people, nurture great leaders, and drive the nation's economy. However, changes in the work environment both internally and externally can have a big impact on the success of small businesses. So what can be done to help such businesses grow and achieve their objectives in an evolving business world? In this episode of the Systems Simplified podcast, Adi Klevit is joined by Kate Winkler, the CEO of Ruby, to talk about how her company helps small businesses grow and build their brands. Kate shares her advice on managing a remote leadership team, maintaining accountability in a virtual environment, and using scorecards and KPIs to analyze the efficiency of your processes and procedures. Stay tuned.

Jill Nelson reports on the way Russia's war on Ukraine has divided evangelicals in both countries; Mary Reichard talks to First Liberty's Mike Berry about the legal challenges against the vaccine mandate for members of the military; and in our occasional series Notable Speeches Past and Present, we hear an address by former President Lyndon B. Johnson about the Vietnam War. Plus: commentary from Kim Henderson, rewards of dumpster diving, and the Tuesday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from Ambassadors Impact Network, a group of faith-driven investors who finance private companies led by gospel-advancing entrepreneurs. More at ambassadorsimpact.com. CrossCurrent Digital is a Christian, conservative audiobook and ebook platform, built from the ground up without Big Tech, so the Gospel and traditional values can't be censored from the digital book landscape. Get your digital books from a company that shares – and protects – your values. CrossCurrent Digital: Your Home for Faith and Freedom.

Jill Nelson has traveled the globe, reporting on news from around the world. But she is also an adoptive parent of a Ukrainian child, giving her particular interest in this country. It is currently defending itself against the Russian military on what is shaping up to be a bloody war, and Jill brings us up to date on news from Eastern Europe. Also, missionary leader SHAWN SULLIVAN on the amazing work done by Mission 823 as they continue to serve their national leaders in Ukraine.

Our exploration of adult films continues with a look at Little Orphan Dusty. The credits say the film was co-directed by Bob Chinn and Jacoov Jacoovi thought there's a little controversy about that. Released in 1978, the film stars Rhonda Jo Petty as the titular Dusty, a woman attacked by a gang of bikers who eventually is rescued by Frankie (John Holmes), an artist who tries to help Dusty after a traumatic rape. Unfortunately, those bikers are really damned persistent... Jill Nelson and Rahne Alexander join Mike to discuss the controversial film, its litigious advertising campaign, and its odd sequel (which co-stars Eric Edwards). Rhonda Jo Petty talks about making the film and her relationship with co-star John Holmes.

Our exploration of adult films continues with a look at Little Orphan Dusty. The credits say the film was co-directed by Bob Chinn and Jacoov Jacoovi thought there's a little controversy about that. Released in 1978, the film stars Rhonda Jo Petty as the titular Dusty, a woman attacked by a gang of bikers who eventually is rescued by Frankie (John Holmes), an artist who tries to help Dusty after a traumatic rape. Unfortunately, those bikers are really damned persistent...Jill Nelson and Rahne Alexander join Mike to discuss the controversial film, its litigious advertising campaign, and its odd sequel (which co-stars Eric Edwards). Rhonda Jo Petty talks about making the film and her relationship with co-star John Holmes.Learn more about your ad choices. Visit megaphone.fm/adchoices

Jill Nelson reports on the effort to evacuate children from Ukrainian orphanages; Mary Reichard talks to retired Air Force Col. John Venable about military aid to Ukraine; and Kim Henderson meets a family with conjoined twins. Plus: commentary from Steve West, tea atop Mt. Everest, and the Tuesday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from Ambassadors Impact Network, a network of investors who have provided fourteen million dollars of growth capital since 2018 to entrepreneurs who show and share Jesus through their businesses. More at ambassadorsimpact.com And from Free Lutheran Bible College in Plymouth, Minnesota, a two-year, accredited, on-campus program for the study and application of Scripture. Students Start here. Go anywhere. Grounded in God's Word. More at flbc.edu.

Paul Butler talks to Jill Nelson about how Christians in Ukraine are handling the Russian invasion; on Culture Friday, John Stonestreet talks about the latest religious liberty challenge out of Colorado; and Emily Whitten reviews the new Dutch film, My Best Friend Anne Frank. Plus: Listener Feedback, and the Friday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from Wednesday in the Word with Krisan Marotta, the podcast about what the Bible means and how we know. New every Wednesday on podcast apps or browse over a decade of episodes at Wednesdayintheword.com.North Korea is one of the most secretive, closed-off countries in the world, but World Help has a network of trusted partners there with 20+ years of experience smuggling Bibles and other aid to believers. These partners use donations to print, ship, and secretly distribute Bibles as well as food to people who have been desperately praying for help. And since North Koreans share their Bibles with trusted family and friends, each copy impacts around five people. More at worldhelp.net/podcast.

Jill Nelson reports on the dilemma facing missionaries in Ukraine; Jenny Lind Schmitt explains how Europe came to depend on Russia for so much of its energy needs; and Emily Whitten recommends Poems on Various Subjects, Religious and Moral for February's Classic Book of the Month. Plus: commentary by Steve West, a traveling snowman, and the Tuesday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from The Issues, et cetera podcast. Expert guests, Expansive topics, Extolling Christ. More at issuesetc.org And from Ambassadors Impact Network, a network of investors who have provided fourteen million dollars of growth capital since 2018 to entrepreneurs who show and share Jesus through their businesses. More at ambassadorsimpact.com

Jill Nelson reports on China's growing influence in the Middle East; Paul Butler talks to Alexis Mrachek about the lack of progress in U.S. talks with Russia; and Leigh Jones previews the upcoming third season of our standalone podcast, Effective Compassion. Plus: commentary from Cal Thomas, an unusual ocean monster, and the Thursday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from Beyond the Forum-a podcast by The Veritas Forum. Season two on Science and God explores the ideas that shape our lives. Available now wherever you listen to podcasts. And from TriVan. From concept to completion, TriVan builds amazing specialty vehicles, designed and manufactured in the USA. trivan.com

Why memorize Scripture? David Michael, Sally Michael, and Jill Nelson join Dan Claassen in sharing the significance and benefits of bible memorization. Special emphasis is given to the Fighter Verses program (fighterverses.com), a compilation of 260 passages that help believers fight the fight of faith. The Fighter Verses program now features a free guide to Scripture memory and a new study built around Set 2 that begins in 2022.

Why memorize Scripture? David Michael, Sally Michael, and Jill Nelson join Dan Claassen in sharing the significance and benefits of bible memorization. Special emphasis is given to the Fighter Verses program (fighterverses.com), a compilation of 260 passages that help believers fight the fight of faith. The Fighter Verses program now features a free guide to Scripture memory and a new study built around Set 2 that begins in 2022.

Jill Nelson reports on Russia's latest threats toward Ukraine; Mary Reichard talks to pharmacist Zach Jenkins about the omicron variant; and Sarah Schweinsberg returns to Plymouth to find out how the Pilgrim's worshipped. Plus: commentary from Cal Thomas, a critical reserve, and the Thursday morning news.

Jill Nelson reports on Turkey's geopolitical ambitions and what worries Western nations; Mary Reichard talks to a security specialist about the plight of missionaries kidnapped in Haiti; and Paul Butler remembers the circuit-riding preacher Francis Asbury who spread Methodism across the country. Plus: commentary from Cal Thomas, illegal landings, and the Thursday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from Christianbook.com. Great gifts to help you bring on the joy. Christianbook.com. From Dordt University, offering reimbursed campus visits to show you firsthand how Dordt's Christ-centered education leads to lifelong discipleship. Details at Dordt.edu/visit. And from Samaritan Ministries. It's not insurance, it's Christians paying one another's medical expenses. More at samaritanministries.org/worldpodcast

There are several times a year when we are given a unique opportunity to either begin a new tradition around the discipleship of the next generation, or to strengthen what we are already doing. Advent season one of those opportunities for the body of Christ. In this episode, David Michael, Sally Michael and Jill Nelson discuss a bit of personal family history and the opportunity we all have to intentionally engage in the discipleship of the next generation this Advent season. See the Good News of Great Joy Advent resources at www.truth78.org/advent

There are several times a year when we are given a unique opportunity to either begin a new tradition around the discipleship of the next generation, or to strengthen what we are already doing. Advent season one of those opportunities for the body of Christ. In this episode, David Michael, Sally Michael and Jill Nelson discuss a bit of personal family history and the opportunity we all have to intentionally engage in the discipleship of the next generation this Advent season. See the Good News of Great Joy Advent resources at www.truth78.org/advent

In this episode we focus on disease progression in MS, the slow worsening of disability that often occurs during the course of MS. Listen to MS nurses Peggy Cook, Saint John, and Jill Nelson, Burnaby, explain when to report worsening symptoms with MSology editor Steven Manners.

In this episode we focus on disease activity in MS, the relapses and new MRI lesions that cause MS symptoms. Listen to MS nurses Peggy Cook, Saint John, and Jill Nelson, Burnaby, talk about relapse symptoms with MSology editor Steven Manners.

https://calendar.hope.edu/event/chapel_-_jill_nelson_8032

On Washington Wednesday, Mary Reichard talks to Cedarville University's Jeff Haymond about the Democrats' push to raise taxes; on World Tour, Onize Ohikere reports on starvation in Ethiopia and a politically motivated trial in Rwanda; and Jill Nelson visits an Afghan family who immigrated to the United States three years ago. Plus: commentary from Janie B. Cheaney, a kindergarten crook, and the Wednesday morning news.Support The World and Everything in It today at wng.org/donate. Additional support comes from WhatWillTheyLearn.com, a free college search tool focused on what matters most, learning in the classroom. Only 24 colleges earn an “A”. More at WhatWillTheyLearn.com From Covenant College, a distinctly Christian, liberal arts college on beautiful Lookout Mountain, Georgia. Explore more at covenant.edu. And from Mission Focused Men for Christ Sunday Night Podcast--helping dads winsomely guide their kids into a biblical worldview. Mission Focused Men for Christ on your podcast app.

We can teach our children and students a lot of biblical information—and so we should, but more is needed for children to personally know, embrace, and apply biblical truth. In this episode on the 5th commitment, David Michael, Sally Michael, and Jill Nelson share how to disciple the mind, heart, and will.

We can teach our children and students a lot of biblical information—and so we should, but more is needed for children to personally know, embrace, and apply biblical truth. In this episode on the 5th commitment, David Michael, Sally Michael, and Jill Nelson share how to disciple the mind, heart, and will.

The gospel is simple yet amazingly profound, freely offered yet extremely costly, and should be communicated as such. David Michael, Sally Michael, and Jill Nelson share how parents and teachers can present the gospel of Jesus Christ as glorious in this 4th commitment at the heart of the seven commitments for the discipleship of the next generations.

The gospel is simple yet amazingly profound, freely offered yet extremely costly, and should be communicated as such. David Michael, Sally Michael, and Jill Nelson share how parents and teachers can present the gospel of Jesus Christ as glorious in this 4th commitment at the heart of the seven commitments for the discipleship of the next generations.

https://calendar.hope.edu/event/chapel_-_jill_nelson_1241

Jill Nelson reports on the global consequences of the Taliban's takeover in Afghanistan; Myrna Brown talks to retired Army Special Forces Colonel Steve Bucci about the weapons U.S. forces left behind; and Jenny Lind Schmitt visits a farm in Switzerland growing a very unique crop. Plus: commentary from Cal Thomas, karaoke censorship, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Covenant College, a distinctly Christian, liberal arts college on beautiful Lookout Mountain, Georgia. Explore more at covenant.edu And from Wears Valley Ranch, a home and school for children of struggling families. More about eligibility and scholarships at wvr.org.  

In this episode, David Michael, Sally Michael, and Jill Nelson explain the significance of teaching the next generation the whole counsel of God—a core knowledge of the breadth and depth of Scripture that is essential for coming to salvation in Christ and living a life of faith.

In this episode, David Michael, Sally Michael, and Jill Nelson explain the significance of teaching the next generation the whole counsel of God—a core knowledge of the breadth and depth of Scripture that is essential for coming to salvation in Christ and living a life of faith.

Having a vision is crucial for the discipleship of children and youth. David Michael, Sally Michael, and Jill Nelson share about the origin and significance of ministry driven by vision over program in this episode focused on the first of the seven commitments for the discipleship of the next generation.

Having a vision is crucial for the discipleship of children and youth. David Michael, Sally Michael, and Jill Nelson share about the origin and significance of ministry driven by vision over program in this episode focused on the first of the seven commitments for the discipleship of the next generation.

We're all wired for connection. So much so that it affects our physical and emotional health—and our life spans. Dr. Jill Nelson joins hosts Pete Seljevold and Elizabeth Magee to unpack the fascinating link between social connections overall health and well-being.

This first episode focuses on the importance of zeal for next generation discipleship. Dan Claassen, the host of the Zealous podcast, introduces the podcast and then sets up a conversation with David Michael, Sally Michael, and Jill Nelson which kicks off a series of episodes on zeal and commitments for the discipleship of the next generation. Get a copy of Zealous as well as A Guide to Growing Zeal at truth78.org/zealous.

This first episode focuses on the importance of zeal for next generation discipleship. Dan Claassen, the host of the Zealous podcast, introduces the podcast and then sets up a conversation with David Michael, Sally Michael, and Jill Nelson which kicks off a series of episodes on zeal and commitments for the discipleship of the next generation. Get a copy of Zealous as well as A Guide to Growing Zeal at truth78.org/zealous.

Jill Nelson reports on last week's elections in Iran and what difference they might make in negotiations over the nuclear deal; Sarah Schweinsberg reports on President Biden's plan to bring broadband access to every home in America; and a search for a forgotten ghost town. Plus: commentary from Cal Thomas, a generous tip, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from the podcast, Too Busy to Flush, one couple's slightly irreverent musings on faith, food, family and marriage. Toobusytoflush.com From The Institute for Excellence in Writing. Teaching writing can be easier than you think. Three weeks of video instruction free at iew.com/free-lessons And from Alliance Defending Freedom, dedicated to protecting God-given rights, including helping ministry leaders navigate religious freedom issues. Free legal guide available at ministryebook.com. Ministries across the country are encountering religious freedom threats. Navigating these legal issues can be challenging and ministry leaders shouldn't have to carry that burden alone. That's why the legal team at ADF Ministry Alliance created 11 Ways to Prepare Your Ministry, a free legal guide that outlines actions you can take today to help prepare your ministry for religious freedom threats. Click here to download the guide  

Jill Nelson reports on how the latest round of fighting in Gaza could affect Israel’s peace deals with its Arab neighbors; Mary Reichard talks to Sam Abrams about how progressive Democrats are driving a wedge between the party and Israel; and Bonnie Pritchett meets ranchers in Texas planning to protect livestock during natural disasters. Plus: commentary from Kim Henderson, a shirt-ripping fracture, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from AMG International, a gospel-first ministry that meets people's spiritual and physical needs while inspiring hope, restoring lives, and transforming communities. Amginternational.org. And from Too Busy To Flush- a podcast of real-life husband/wife conversations on kids, family, faith, and whatever else comes to mind. toobusytoflush.com  

GFBS Interview ANDY SCHNEIDER G.F COUNTY SHERIFF & Jill Nelson with G.F Park District #gfbestsource.com #local #grandforksnd #grandforksbestsource #visitgreatergrandforks @grandforksnd #ThinBlueLineSpecial #ForTheFallen @grandforkscountysheriffsoffice @grandforkspd @grandforksparks

Jill Nelson reports on Vladimir Putin’s latest power play in Ukraine and what he hopes to gain; Mary Reichard talks to legal scholar Zack Smith about the constitutionality of making Washington, D.C., a state; and Myrna Brown meets two teenage entrepreneurs teaching other kids how to start their own businesses. Plus: the battle of the Joshes, commentary from Steve West, and the Tuesday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from the podcast, Too Busy to Flush, one couple’s slightly irreverent musings on faith, food, family and marriage. toobusytoflush.com  

Jill Nelson reports on U.S. policy toward Saudi Arabia under the Biden administration; Mary Reichard talks to Dale Vermillion about the pros and cons of the current housing market; and Sarah Schweinsberg talks to a woman who has lived through two pandemics. Plus: commentary from Cal Thomas, top dogs, a preview of this week’s Listening In, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Wilberforce Weekend. A world class event from The Colson Center that explores your God-given calling and his restorative work in the world. May 21-23. More at wilberforceweekend.org. And from Maranatha Baptist University, with graduate assistantship opportunities for on-campus learning. mbu.edu/go_campus.

Jill Nelson reports on Israel’s successful campaign to vaccinate its residents against COVID-19; Mary Reichard talks to astronomy professor Jim Murphy about today’s Mars rover landing; and Sarah Schweinsberg reports on a Utah man’s attempt to pass on the tradition of dog-sledding. Plus: commentary from Cal Thomas, an upside-down lawmaker, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Maranatha Baptist University, with online options for degree completion. mbu.edu/finish And from the podcast, Too Busy to Flush, one couple’s slightly irreverent musings on faith, food, family and marriage. toobusytoflush.com

Jill Nelson reports on Iran’s efforts to move to the top of the Biden administration’s priority list; Emily Belz shares her eye-witness account of Wednesday’s inauguration and the unprecedented security measures that surrounded it; and Myrna Brown talks to prolifers Alveda King and Kim Dixon about their work advocating for the unborn. Plus: commentary from Marvin Olasky, a preview of this week’s Listening In, a radioactive over-reaction, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Dordt University. Providing an education rooted in faith—for engineers, nurses, social workers, teachers, and more. More at DORDT.edu. And from the Trinitarian Bible Society, translating and distributing the Word of God to all nations since 1831. TBSbibles.org

Jill Nelson reports on how Joe Biden’s policy toward China is likely to differ from President Trump’s approach; Myrna Brown talks to 18-year-olds in Georgia voting for the first time in the Senate runoff races; and Paul Butler reviews some of the best feature stories of the year. Plus: commentary from Kim Henderson, saving Santa, and the Tuesday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Law & Liberty: discussing the pressing issues of America with an informed perspective at lawliberty.org.

Jill Nelson reports on the state of extremism in Europe and leaders’ attempts to rethink their approach; and the final installment of Sarah Schweinsberg’s report from Paradise, California. Plus: commentary from Kim Henderson, a new leash on life, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Christianbook.com. Great gifts at great values—just a click away at Christianbook.com. From Dordt University. Students can apply to Dordt to study nursing, agriculture, engineering, social work and more—all taught from a Christian perspective. More at dordt.edu/apply. And from World Help’s Christmas Giving Catalog, providing life-changing gifts to people in need. Just 15-dollars provides clean water to one person for an entire year. Worldhelp.net/podcast

Jill Nelson reports on the history behind the conflict between Armenia and Azerbaijan; Kent Covington explains why doctors are worried about some of the potential long-term health effects of COVID-19; and Jenny Lind Schmitt attends a special feast in France. Plus: commentary from Cal Thomas, Denmark cracks down on speeding e-scooters, a preview of this week’s Listening In, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Samaritan Ministries. Samaritan members care for one another by praying, encouraging and sharing health care costs- all without the use of insurance. samaritanministries.org/world And from Dordt University. Students can apply to Dordt to study nursing, agriculture, engineering, social work and more—all taught from a Christian perspective. dordt.edu/apply

Jill Nelson reports on Russia’s internal power struggle; Myrna Brown talks to Jonathan Keller of the California Family Council about changes coming to his state’s reporting requirements for sex offenders; and Megan Basham talks to megachurch Pastor John MacArthur about theology and the church. Plus: commentary from Cal Thomas, a tiger BOLO, a preview of this week’s Listening In, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from Crossing Cultures International, an organization that equips and trains indigenous pastors and church leaders in more than 33 countries. cciequip.org

Jill Nelson reports on how the tit-for-tat between the United States and China over consulates could have more wide-ranging implications; Anna Johansen reports on how researchers are testing the effectiveness of masks; and managing editor J.C. Derrick talks to a Princeton professor about his problems with The New York Times’ 1619 Project. Plus: commentary from Cal Thomas, spelling backwards, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support from NTRF, bringing leaders of small churches practical, biblical help from the ancient church to grow congregations Jesus' way. NTRF.org

Jason talks with Jill Nelson, a middle school SPED teacher focused in Behavior Disorders. They talk about why it is so important to value small wins, the world of SPED and BD rooms, and what it is like dealing with a vast set of student behaviors each day. Remember to Subscribe and Rate this Podcast! Follow us here: (Hunter Flesch) Instagram: @edessentials_ Twitter: @edessentials_ (Jason Lampe) Instagram: @jklampe Twitter: @jklampe5 ...or go to edessentials.net for all our teacher content! --- Support this podcast: https://anchor.fm/edessentials/support

Katie Gaultney talks to doctors and nurses feeling the strain under the surge of new COVID-19 cases; Jill Nelson reports on how and why Turkey decided to convert the Hagia Sophia (a 1500-year-old cathedral) from a museum into a mosque; and Kim Henderson talks to friends and family about what music they want played at their funerals. Plus: commentary from Cal Thomas, statistically unlikely deliveries, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate. Additional support comes from the makers of the Illuminate Bible Series—deep discipleship for your children’s daily needs.

Mary Reichard reports on the Supreme Court’s decision to strike down restrictions on abortion in Louisiana; Jill Nelson explains why U.S. schools can learn lessons from their overseas counterparts as they prepare to reopen classrooms; and Bonnie Pritchett talks to newlyweds forced to spend way more time together than they expected thanks to stay-at-homem orders. Plus: commentary from Ryan Bomberger, and the Tuesday morning news. Support The World and Everything in it today at wng.org/donate.

Black communities have been heavily targeted by police during COVID-19. Writer and journalist Jill Nelson shares her own personal story about being arrested for writing an anti-Trump message in chalk on a boarded-up building.

Nick Eicher and Brian Basham detail Supreme Court opinions in cases involving terror victim lawsuits and trade disputes; Jill Nelson reports on the debate between Sweden’s herd immunity approach to the coronavirus and the strict lockdowns ordered in much of the rest of the world; Laura Edghill explains the new Title IX policy changes announced by the Education Department; and Myrna Brown makes a virtual visit to an Atlanta museum collecting coronavirus memories and experiences. Plus: commentary from Les Sillars, one heroic feline, and the Tuesday morning news. Support The World and Everything in It today at wng.org/donate.

Author and activist Jill Nelson joins us to talk about her arrest in April for writing chalk graffiti with the message "Trump = Plague."

Jill Nelson reports on how the global pandemic will affect geopolitics, especially the great powers competition between the United States, China, and Russia; Anna Johansen talks to several people who contracted COVID-19 and recovered; and Kim Henderson reports on the deadly storms that swept across the South earlier this week. Plus: commentary from Cal Thomas, Zoom etiquette for lawyers, and the Thursday morning news. Support The World and Everything in It today at wng.org/donate.

John 17:20-21 & 24 Speaker: Jill Nelson Songs: Song of My Father, Who You Say I Am

John 12:20-26 Speaker: Jill Nelson Songs: Saved My Soul, Song Of My Father

From receptionist to award-winning entrepreneur, ​Ruby Receptionists​ founder Jill Nelson shares her amazing origin story. Jill explains how her time as a receptionist taught her the value of making connections and building trust with customers. Listen in as she shares how her focus on building a value and culture-focused company helped her grow exponentially. Tune in now! Timestamped show notes 04:00 - Starting as a receptionist 05:10 - Landing on executive suites 06:13 - Where the name “Ruby Receptionists” came from 06:45 - “We weren’t making a task, we were making a connection.” 08:00 - Coming up with core values 08:45 - “If we’re going down, we’re going down swinging.” 09:33 - The importance of being there for customers 11:11 - Wow-worthy experiences 13:00 - Making a connection with the customer 14:20 - Starting from 2 people 14:51 - Feels like a different job every year 15:16 - Using technology not as a tool, but as an equal part of growth 16:25 - What is the Ruby Ripple Effect? 18:58 - Jill explains the value they provide to their customers 19:28 - Jill names some of her favorite awards she and her company has won 20:15 - What’s next for Jill? Links: Ruby Receptionists

Revelation Series - Revelation 19:1-16 Speaker: Jill Nelson Songs: God With Us, All Creatures, Who You Say I Am, O Praise The Name (Anástasis), Our Father Has Won After-Worship Songs: This Is The Sound, New Wine, Nothing To Fear, 1000 Tongues

John 5:1-18 Speaker: Jill Nelson Songs: African Medley

Jill Nelson is CEO of Ruby Receptionists. She's grown the business into a four-time winner of FORTUNE magazine’s top five Best Small Companies to Work for, and a Portland Business Journal’s Fastest Growing Companies in Oregon recipient for the record breaking past twelve years. Today, Ruby's 600+ employees provide friendly, live, receptionist service integrated with a "front desk in your pocket" mobile app, helping over 10,000 small businesses across the US win new business and create loyal, raving, customers. This Episode is Sponsored By: BetterHelp helps you connect with professional counselors in a safe and private online environment. BetterHelp is available Worldwide - with over 3,000 USA Licensed Therapists that you can talk with about any issues. For a Limited Time, Get 10% OFF your first month with discount code: MILLIONAIRE. For this discount, go to: millionaire-interviews.com/betterhelp. Gusto is making Payroll, Benefits, and HR easier for Small Businesses. In fact, 9 out of 10 customers say Gusto is easier to use than other payroll solutions. Gusto also saves you time – 72% of customers spend less than 5 minutes to run their payroll. Get 3 Months FREE by using this link: millionaire-interviews.com/gusto. Honeybook is the #1 Business Project Management Tool for business owners. Honeybook helps organize your client communications, bookings, contracts, & invoices. They even have built-in automation that consolidates services like Quickbooks, Google Suite, Excel, Gmail, Mailchimp, & more. Right now, Honeybook is offering 50% OFF your 1st Year when you visit: millionaire-interviews.com/honeybook. Online Trading Academy is the leader in investing and trading education. Their flexible learning style lets you take classes in person or online. Online Trading Academy even has a 94% Satisfaction Rating based on more than 190,000 Reviews! Sign up for a Free 3-Hour Introductory Investing Class & also receive a Professional Insider’s Kit as a BONUS, by using this link: millionaire-interviews.com/otatrade.   Want to Support the Show? Well we'd love for you to join our Patreon Group!  What's in it for you?  Well you'll instantly get a scheduled call from Austin, where he'll help you with your current or future business... Sign-Up Now at millionaire-interviews.com/patreon.

John 3:1-10 Speaker: Jill Nelson Songs: Here For You, King of My Heart

Speaker: Jill Nelson Songs: Praise Ye Heavens, Living Hope

NEWS THAT INSPIRESPositive Phil is a portal dedicated to sharing inspiring and positive news from around the world. Engaging interviews with famous people, celebrities, athletes, authors, spiritual educators, thought leaders, as well as others in the social, business and entertainment industry. Reform Your Mind, Body, Spirit & Bank Account with Wisdom from Ambitious People Positive Phil Podcast is a daily podcast hosted by Positive Phil. Our popular growing podcast currently airs on iTunes, TuneIn, Stitcher, Spreaker, Soundcloud, on our official website, RSS feeds globally, and many more digital platforms!If you are looking for another way to stay motivated in life, be sure to subscribe to our episodes.www.positivephil.com

Shep Hyken interviews Jill Nelson. They discuss her company, Ruby Receptionists, and how to use both technology and humanity to deliver an amazing customer experience.  The Interview with Jill Nelson:The driving force behind good customer service should be human engagement and connection. Technology can allow employees to be more helpful, but it should not be the only layer to the customer experience.Even with the many ways a customer can connect with a company, there is still an expectation of instant availability. Customers increasingly prefer to connect with companies via the phone, and phone calls have the highest conversion rate of interaction to sale.The money you spend on marketing will be wasted if you don’t inject care into the customer’s experience beyond getting them to connect with you. Companies need to communicate that they are there for their customers, that they care, and that they’re human, too. At the end of the day, people want to do business with people.It’s important to hire right from the beginning, as is continuous training. Be careful not to “untrain” or demotivate your employees; assume they want to succeed and help their customers succeed, so empower them to do so.Cultivate a mindset where the customer’s needs supersede your own. Use the customer’s success as your compass, and ask yourself what you can help them accomplish and how you can go about doing so.Quote: “Hiring right is important, but it’s a waste if you don’t also give your employees the freedom, space, and ability to be human and do great things beyond following the rules.” - Jill Nelson About: Jill Nelson is the founder and CEO of Ruby Receptionists. She is a member of Entrepreneurs’ Organization and was honored as the Oregon Technology Executive of the Year in 2017. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

It’s a strange world we live in where it’s considered inappropriate to call without texting first. Isn’t placing unannounced calls exactly what phones are for? I remember the days where I could call my friends or even prospects out of the blue and it was totally fine. Regardless, the phone is often still your first touch point with prospects and their first impression of you. No one knows better how to capitalize on the opportunity of the inbound phone call than Jill Nelson. Jill is the Founder and CEO of Ruby Receptionists and my guest for this episode. She is an award-winning businesswoman who started Ruby in 2003 and had scaled it to a thriving company with over 500 staff achieving double-digit growth every year since its inception. She offers virtual receptionist services to business owners and so far, her army of 400 receptionists have answered 50 million phone calls. If you care about customer experience, then you’ll absolutely want to hear what Jill has to say in this wide-ranging conversation. She reveals her secrets to mastering the prospect’s first impression, how to wow customers and her secrets to the perfect phone script.

Jill Nelson is an entrepreneur who studied business as, in her words, “an act of rebellion.” She wound up as a receptionist for a business broker. She learned firsthand what buyers are looking for in a business acquisition and what gives a company value. That experience led her to build an answering service called Ruby Receptionist. She built a unique product and culture that made buyers flock to her door. Jill explains how she built such a strong culture and made sure Ruby had value beyond the bottom line. Jill’s story is a perfect example of how to do it right and go to market on your own terms. She is still CEO of Ruby Receptionist but she sold her company in a stock sale to a private equity firm. She walks me through the process and explores how it was so different from any other experience she’s had previously in her career. What you will learn: Jill’s decision to study business. How she built Ruby Receptionist. The struggle to get Ruby off the ground. Why metrics are so important. The things Jill believes contributed to her success. Jill’s motto: easy to hire, hard to empower. How she built a unique and valuable business culture. How Jill dealt with the sales process and due diligence. How to create organic growth by empowering. Why an investment broker was a key part of Jill’s deal. How finding alignment with buyers is a lot like dating. What life is like as Ruby’s CEO. Jill’s advice to the audience. Takeaways: Jill is a textbook example of the five principals. She had the vision of what she wanted. She aimed for targets to build value into her business. She researched her exit plan options and found the right one for her. She created a system that could run without her. She was on top of due diligence and hired the right people to help her. Links and Resources: GEXP Collaborative Ruby Receptionist Jill on LinkedIn Jill on Twitter About Jill: A driven entrepreneur passionate about building a one-of-kind company, Jill Nelson has grown Ruby Receptionists into a nationally recognized organization for its inclusive, people-powered company culture and its record-breaking position as one of Oregon’s fastest growing companies for the past 11 years. Since founding the company in 2003, Jill has led Ruby to double-digit revenue growth every year, and in 2015 sold the majority share of Ruby for $38.8 million to Updata Partners. In addition to her own entrepreneurial endeavors, Jill has been recognized by her peers, receiving the Pacific NW 2017 Ernst & Young Entrepreneur of the Year Award and named the 2017 Oregon Technology Executive of the Year—the first woman to receive this recognition. A fervent supporter of local business, Jill has served on the board of Entrepreneurs Organization in a variety of roles including President of the Portland chapter and acted as a mentor in its Accelerator program, successfully helping business owners reach the $1,000,000 revenue mark.

Jill Nelson is an entrepreneur who studied business as, in her words, “an act of rebellion.” She wound up as a receptionist for a business broker. She learned firsthand what buyers are looking for in a business acquisition and what gives a company value. That experience led her to build an answering service called Ruby Receptionist. She built a unique product and culture that made buyers flock to her door. Jill explains how she built such a strong culture and made sure Ruby had value beyond the bottom line. Jill’s story is a perfect example of how to do it right and go to market on your own terms. She is still CEO of Ruby Receptionist but she sold her company in a stock sale to a private equity firm. She walks me through the process and explores how it was so different from any other experience she’s had previously in her career. What you will learn: Jill’s decision to study business. How she built Ruby Receptionist. The struggle to get Ruby off the ground. Why metrics are so important. The things Jill believes contributed to her success. Jill’s motto: easy to hire, hard to empower. How she built a unique and valuable business culture. How Jill dealt with the sales process and due diligence. How to create organic growth by empowering. Why an investment broker was a key part of Jill’s deal. How finding alignment with buyers is a lot like dating. What life is like as Ruby’s CEO. Jill’s advice to the audience. Takeaways: Jill is a textbook example of the five principals. She had the vision of what she wanted. She aimed for targets to build value into her business. She researched her exit plan options and found the right one for her. She created a system that could run without her. She was on top of due diligence and hired the right people to help her. Links and Resources: GEXP Collaborative Ruby Receptionist Jill on LinkedIn Jill on Twitter About Jill: A driven entrepreneur passionate about building a one-of-kind company, Jill Nelson has grown Ruby Receptionists into a nationally recognized organization for its inclusive, people-powered company culture and its record-breaking position as one of Oregon’s fastest growing companies for the past 11 years. Since founding the company in 2003, Jill has led Ruby to double-digit revenue growth every year, and in 2015 sold the majority share of Ruby for $38.8 million to Updata Partners. In addition to her own entrepreneurial endeavors, Jill has been recognized by her peers, receiving the Pacific NW 2017 Ernst & Young Entrepreneur of the Year Award and named the 2017 Oregon Technology Executive of the Year—the first woman to receive this recognition. A fervent supporter of local business, Jill has served on the board of Entrepreneurs Organization in a variety of roles including President of the Portland chapter and acted as a mentor in its Accelerator program, successfully helping business owners reach the $1,000,000 revenue mark.

In this series, nurses explain different MS symptoms and provide tips on how to cope with them. Listen to Canadian MS expert nurses Jill Nelson and Bonnie Blain talk about muscle stiffness with MSology Editor, Steven Manners.

John talks with Jill Nelson, founder and CEO of Ruby Receptionists, about her entrepreneurial journey and the secrets to creating a successful company with a happy team.

Did you meet and exceed your goals for 2018? Or are you saying “Shoulda, Woulda, Coulda”? If you haven't downloaded my free 1 Page Business Plan, go to my website, download the fillable template, and get the year started off right! To help you grow a more profitable business in 2019, today I talk about the best episodes of the past year. What you'll hear in this episode: My goal for the podcast: to help contractors run better businesses, with less stress and more free time My goal for my business: to NOT be tied to the business and be able to take time off whenever I wanted 80% of contractors who start a business will be out of business within 5 years From Episode 66, with Michael Stone: Top Six Reasons Contractors Fail Not charging enough for their work Failure to use proper change orders Failure to use good legal contracts Having too many employees for the work volume Having an improper payment schedule on contracts Having a lack of profitable sales From Episode 59, with Scott Calhoun, attorney: Are you protected from these four business killers? Disillusion, Divorce, Death, and Disability A big tip: outsource your front desk reception From Episode 78, with Jill Nelson of Ruby Receptionists: Get more qualified leads by using a virtual receptionist The three-legged stool: Sell work, do work, and keep score The Sales Leg: Episode 40, with Tim Musch of MarketSharp: Six simple steps to increase sales Generating inquiries Setting up calls/appointments Lead warming Sales presentation Proactive follow-up Proactive repeat and referral activities Episode 34, with Aaron Hockel: How to get more online reviews Episode 43, with John DeRosa: How to escape the price-driven sale (John says to debrief after every sales interaction) Episode 82, with Marc Levesque: Everything you need to know about PPC to keep a full pipeline The Work Leg: Episode 48, with me: How to set up a job (the key is communication with the customer) Episode 16, with Dean Logan: How to control labor costs The Score Leg Episode 56, with Randal DeHart: The dashboard for a successful business (check out his 5 key performance indicators) Resources: Legal Zoon Labor Sync Market Sharp Need Help Answering the Phone? Use Ruby Receptionists!  Click here and use the code Roofer50 for a special discount! Or Call Ruby at (844) 326-7829

Today I'm talking to Jill Nelson of Ruby Receptionists about how to get more qualified leads by using a virtual receptionist. We all know that the biggest complaint about contractors is that they DON'T answer the phone! Let Ruby help your business! Join us to hear what Ruby provides and how they can help YOUR business. What you'll hear in this episode: When Jill was a receptionist, she wanted to be an entrepreneur and open a co-working space, but when that idea didn't work out, Ruby Receptionists was born How important the first impression and the trust factor are to customers Why customers often give their business to the one that answers the phone professionally and is “nice” How Ruby started out as Work Source, Inc., helping small businesses do essential tasks Why spend time and effort trying to get leads when you aren't going to answer the phone? How Ruby Receptionists differs from the traditional answering service Statistics about business phone calls: 42% of all phone calls are from buyers who are ready to buy 2 out of 3 mobile searches end in a phone call 30% of all phone calls end in a sale Services that Ruby provides: Their trademark friendly voices Unmatched call quality Top-notch technology Customized responses and call handling for each business How Ruby can set up your appointments via Calendly How the Ruby mobile app works and what it allows customers to do How Ruby can help a small company can look and sound like a large company The benefit to larger contractors of using Ruby You can use Ruby as a backup service to your in-house receptionist, always with a live, friendly voice No out-of-country receptionists---all are based in Portland, Oregon How Ruby has won many awards and accolades How you can take Ruby for a test drive (visit the website!) Resources: Call Ruby Use promo code “Roofer 50” for $50 off your first month's service!

Have you ever wondered how you can effectively scale a service-based business without losing quality and your sanity? Today’s guest expert shares a case study on how she scaled a reception business to 500 employees and $50 million dollars.   15 years ago, Jill Nelson started from humble beginnings, but has grown her business, Ruby Receptionists, into a four-time winner of FORTUNE magazine’s top five Best Small Companies to Work for, and has helped over 8,000 small businesses across the US service and create loyal customers. Today, she shares a case study of how she was able to make it all possible.   Jill found out after graduating from university that her accounting degree just wasn’t for her. On a whim, she took a receptionist position and that’s when things clicked. She learned that there was real value in having a personal connection while growing a successful business. She was a critical touch point for the company.   Jill wanted to create an executive suite, but she had no money and she had no business experience. After obtaining a business loan, she was able to launch everything an executive suite could offer… minus the office space. Jill used her resources wisely and learned early on what her unique value proposition was and used it to her advantage.   With an extreme focus on friendly and attentive customer service, Jill’s client feedback praised the receptionist for making an excellent first impression on their customers and helping them land new client deals because he/she sounded professional and knowledgeable over the phone.   This very friendly and personalized service can be difficult to scale up, but Jill has managed to grow it to nearly 500 employees and still retain a personalized feel for each of her customers.   Jill has maintained this consistency by having a lot of systems in place and also by their trademarked ‘service pyramid’ that outlines clearly their business model and how they deliver exceptional service to their customers. The service pyramid is a bit of a regulation cheatsheet meets personalize service that incentivizes rule breaking.   Interview Links: Callruby.com Jill on LinkedIn Callruby.com/scalingupbusiness   Resources: Scaling Up for Business Growth Workshops: Take the first step to mastering the Rockefeller Habits by attending one of our workshops. Scaling Up Website Gazelles Website Bill on YouTube   TWEETABLES:   “The phone call is the most important touch point for your customers and your new customers.”   “We just won a new client because the receptionist was so nice or we just won a new customer because you actually answered your phone!”   “How can you make a personal connection when you have all these rules and regulations?”   Did you enjoy today’s episode? If so, then head over to iTunes, and leave a review. It helps other entrepreneurs discover the Scaling Up Business Podcast, so they can also benefit from the knowledge shared in these podcasts.   Scaling Up: How a Few Companies Make It...And Why the Rest Don’t, is the best-selling book by Verne Harnish and the team at Gazelles, on how the fastest growing companies succeed, where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading business coach with Gazelles.   We help leadership teams to get the 4 Decisions around People, Strategy, Execution, and Cash right so that they can Scale Up successfully and beat the odds of business growth success. Our 4 Decisions are all part of the Rockefeller Habits 2.0 (from the original best-selling business book, Mastering the Rockefeller Habits).

Learn how one of Oregon's top entrepreneurs, Jill Nelson - founder/CEO of Ruby Receptionists, overcame some significant challenges in high school to run a 500 employee company that is one of the nations' Best Companies to Work. Jill was highly influenced by her Mom who was an artist + forbid Jill and her brothers to play by the rules and her Dad was an engineer and creator of systems. Jill herself is this beautiful melding of Accountant / Creative / Rule-breaker / Entrepreneur.

Lymphedema can be a problem for all of us from time to time, and especially those battling breast cancer, where lymph nodes are often removed or damaged during radiation. Join us with our guest, Jill Nelson, as she provides an Intro to Lymphedema and insight into lymphedema treatment. For more information on Breast Friends, please visit us at www.breastfriends.orgThis show is broadcast live on Friday's at 1PM ET on W4CS – The Cancer Support Network (www.w4cs.com) and W4HC - Health Cafe Live Network (www.w4hc.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/)

Tonight on the show: we dine on Cousins Maine Lobster; summer has arrived; plus This Or That with Jill Nelson! 7-9pm on News 95-5 and AM 750 WSB. #preesh

Paul chats with Jill Nelson, Founder and CEO of Ruby Receptionists, about what shaped her business and life.  From humble beginnings, Jill has grown Ruby Receptionists into a four-time winner of FORTUNE magazine’s top five Best Small Companies to Work for, and a Portland Business Journal’s Fastest Growing Companies in Oregon recipient for the past nine years.  A fervent supporter of local business, she has served on the board of Entrepreneurs Organization for over five years and acted as a mentor in its Accelerator program, successfully helping business owners reach that $1,000,000 revenue mark. A sought after speaker on culture driven growth, Jill has shared her management philosophy of incenting, inspiring, and empowering employees with global brands such as Mercedes-Benz, Leroy Merlin of Europe, and Kiabi of France. Her vision for Ruby includes a workplace employees are excited to come to each day, and are inspired to learn, grow, and connect with others.

Jill Nelson built Ruby Receptionists, a call answering service, into an $11MM business when she met with an investment banker who told her the technology she had built to answer calls could be worth a mint.

“Attorney customers, almost all of them, are going through a time of stress. Recognizing that and acting accordingly is key.”   In this episode Jim and Tyson interview Jill Nelson, the founder and CEO of Ruby Receptionists, a virtual & live answering reception service, and will explain why creating a wonderful phone experience can help us grow our business.   “We live and breathe to keep alive those personal meaningful connections…”   Jill Nelson: https://www.linkedin.com/in/callruby   “Wonderful receptionist + great technology”. https://www.callruby.com/   “We speak as if we were part of your practice and have the right information at our fingerprints”   Hacking’s hack: https://meetedgar.com/. Meet Edgar will take in all of your posts in social media and re purpose them.  Also, great Blog. This article about Facebook Live is awesome.  http://blog.meetedgar.com/what-you-should-do-after-your-facebook-live-broadcast-ends/   Jill’s tip: A new feature in the Ruby mobile app. “The return call” feature. When you host your phone number with Ruby and want to make a phone call through the ruby app, you can do that and it will publish your business caller id.   Tyson’s tip: https://www.stickermule.com. You can get custom labels, magnets and stickers of your firm or whatever you want. It’s really cool!   Thanks so much for listening to the show! If you want to know more about this and keep on maximizing your firm, please join our Facebook group: https://www.facebook.com/groups/403473303374386/ or like us on Facebook: https://www.facebook.com/MaximumLawyerPodcast/ and comment! You can also go to http://www.maximumlawyer.com/ or, if you’d prefer, email us at: info@maximumlawyer.com   The Maximum Lawyer Podcast. Partner up, and maximize your firm.

Jill Nelson is a seasoned entrepreneur, owning several businesses over the past decade. She most recently acquired Hot Diggity, a pet sitting company based in Seattle WA. In this episode, Jill explains why all of the hard work, perseverance, and tenacity are absolutely worth the gifts of freedom, flexibility, and job satisfaction. Learn how Jill leveraged her LGBTQ identity to create a welcoming and inclusive culture for her team. For those with pets living in the Pacific Northwest, check-out the detailed show notes for a very special offer.

Jill Nelson is a seasoned entrepreneur, owning several businesses over the past decade. She most recently acquired Hot Diggity, a pet sitting company based in Seattle WA. In this episode, Jill explains why all of the hard work, perseverance, and tenacity are absolutely worth the gifts of freedom, flexibility, and job satisfaction. Learn how Jill leveraged her LGBTQ identity to create a welcoming and inclusive culture for her team. For those with pets living in the Pacific Northwest, check-out the detailed show notes for a very special offer.

#98: Finding Your Niche & Brand in Consulting With Rhodes Perry   Jenn T Grace:              You are listening to the Personal Branding for the LGBTQ Professional Podcast, episode 98.   Introduction:              Welcome to the Personal Branding for the LGBTQ Professional Podcast; the podcast dedicated to helping LGBTQ professionals and business owners grow their business and careers through the power of leveraging their LGBTQ identities in their personal brand. You'll learn how to market your products and services both broadly, and within the LGBTQ community. You'll hear from incredible guests who are leveraging the power of their identity for good, as well as those who haven't yet started, and everyone in between. And now your host. She teaches straight people how to market to gay people, and gay people how to market themselves. Your professional lesbian, Jenn - with two N's - T Grace.   Jenn T Grace:              Hello and welcome to episode 98 of the podcast. I am your host, Jenn Grace, and as this is airing we are right around Thanksgiving time here in the US. And we're at the end of November of 2016, and I'm shocked really at how fast this year has actually flown by. I feel like the first part of the year felt kind of slow and sloggish, and now- I don't know, since September it's just really whizzing by. So I'm excited to be in episode number 98, and it has been multiple years in the making to get here, so this podcast will be turning four at the I guess beginning of January in 2017, it'll be four years that I have been doing this which seems a little bit crazy, but all good nonetheless. I have been keeping up with the promise of having interview, after interview, after interview, and today is no different. And the interview I have today for you is with Rhodes Perry of Rhodes Perry Consulting, and we had just a really kind of awesome conversation about personal branding; shocking since that is indeed the title of the podcast. It was really just kind of being an LGBT advocate, and a change maker, and a change agent, and really how that can be something that you can utilize as a benefit to yourself as you grow a business, or continue to grow your career in whatever avenue that might look like.                                     So rather than blabber on unnecessarily, I'm just going to dive right into the interview with Rhodes. I really think you're going to love it, and if you would like an introduction to him personally, feel free to reach out to me via LinkedIn, on Facebook, Twitter, go to my website, contact me however it is easiest for you to just reach out and get in touch with me. That would be awesome and I would love to put you in touch with him. So without further ado, please enjoy this interview.                                     Okay so let's just start off with telling the listeners just a little bit about who you are, what you do, how you came to be in your business as it looks today.   Rhodes Perry:             Sure. So my name is Rhodes Perry and I'm an LGBT strategy assistance guru. Basically what that means is I'm a management consultant, coach and speaker, and I work largely with clients who are in executive, HR, or diversity positions. And I really help clients transform their organizations into ones where LGBTQ people know that they're valued, and they know that they belong in the workplace. And I work all across the country, most of my clients are based in New York City. I'm actually living on the west coast so I also have a number of clients in the Bay area. And I've been fortunate, and much of the work that I do is informed by my time working in the LGBTQ movement as an advocate and building alliances with other social justice leaders. And I center a lot of that work around improving the lives for LGBTQ people and really focusing on raising awareness around the specific needs of transgender and gender nonconforming people, and as an advocate I help secure a number of victories, most importantly allowing same sex couples to marry. I also helped increase the number of states that prohibit LGBT workplace discrimination. And one thing that I'm really, really proud of during my time in the LGBT movement was starting the conversations with the Department of Education and protecting transgender and gender nonconforming students, which now if your listeners are aware of, there's federal guidance that basically mandates that most schools- schools receiving public dollars protect transgender and gender nonconforming students while there's a number of states that are putting forth lawsuits to protest that. And that work really inspired me to take the jump to work for government in an executive type position to take policies that have been passed at the state and local level, and take a look at them and implement them. So I had the opportunity most recently to work for New York City. I helped the systems that focus on foster care and juvenile justice look at these policies and from soup to nuts really take the spirit of these policies and develop a plan to basically implement them, to bring them into life, and to really make sure that staff are set up for success in understanding how to respect their LGBTQ peers as employees, but also to deliver services that are respectful for LGBTQ people that are dependent on them. So that's just a little bit about kind of my background and how it led me to recognize that there's a huge need for supporting many of these systems that aren't necessarily Fortune 500 companies which are absolutely ahead of the curve, at least in terms of developing policies and having staff to drive and implement them. But in smaller businesses, a lot of startups, and especially in government settings there's- I would say that actually looking at policies but in particular laws in states that mandate protecting LGBTQ, both employees and then folks dependent on receiving government services. There's not a lot guidance and there's definitely not a lot of support in making sure that these systems are compliant with the law. And so my business really helps fill in these gaps, and it's a lot of fun to really inspire people that want to do the right thing, just aren't sure where to start. I'm getting them started but also making sure that these policies are being implemented and sustainable over the long term.   Jenn T Grace:              Okay I feel like you've said so much already, so in thinking about you as just kind of an individual contributor in so many ways to policy and advocacy, and just kind of your career, and now founding your business; do you think that some people are naturally born to play an advocacy type of role? Or do you think that it's something that you have to consciously recognize of 'this is something that I really want to pursue and I'm going to kind of dedicate myself to doing it.' Because I think that there might be a couple of schools of thought to that, so I'm just curious how your path kind of came about to recognizing that your voice is really an important voice to be heard to eventually get to the place now where you're kind of filling those gaps in the marketplace.   Rhodes Perry:             Yeah, I think that's a great question, and I don't know if it's being an advocate or just a change maker. Maybe those are one in the same, but really I think when I look back on my career, most of my work has been entrepreneurial in nature, and that seems to have been coupled with being an advocate, and just trying to- whether it was working for government and trying to improve either employees treating each other with respect, and letting each other know that they value one another, or looking at the service delivery side of things and just kind of saying, 'We could be doing better, especially when looking at serving LGBTQ populations.' I see a lot of opportunities. In the past I certainly tried to take advantage of those opportunities and help those systems. But I think part of myself is identifying as an advocate absolutely, but looking at my business now it's really taking some of those skills and thinking about people that want to do the right thing, they want to be able to retain discerning LGBTQ talent, they want to be able to develop products that will appeal to LGBTQ markets. It's looking at those folks who definitely want to be identifying as- or they don't identify as an advocate most likely, they definitely don't want to be seen as pushing an agenda, but they need help in making a business case, or they know it's the right thing to do and they need some support around how to approach their leadership to get buy-in and to both do the right thing, but also to help their businesses out in performing better and having a competitive edge. And so I don't know if that answered your question necessarily but that's kind of how I see my role right now, is that I absolutely gained some skills as an advocate and I'm trying to translate those for businesses that are interested in having that competitive edge.   Jenn T Grace:              And from a personal brand standpoint- so many of the things that you were talking about in your kind of opening introduction of who you are in terms of different types of- whether it's the Department of Education, or whether it's working with the city of New York, or wherever it might be; in those settings you were still yourself, right? So you're still Rhodes Perry and people know you as your name. Did you consciously think about the advocacy work or change making work, however we're calling it because I think it is all kind of the same as you alluded to, did you look at that as you were doing those individual things in thinking about like, 'Okay here's just another kind of notch in my belt of things that I can do and things that make me a strong leader and a strong thought leader in this particular space.' And then as you kind of created your company, and calling it Rhodes Perry Consulting, obviously you're putting a big stake in the ground of this consulting is based on you as an individual. Was that kind of a conscious thought process? Did you model it after others that you kind of saw in the marketplace? What was just kind of going through your mind? And the reason why I'm asking is just thinking about people who might be in similar situations right now where they're thinking, 'Really this whole personal branding thing here, there's something to it and I should probably be pursuing this.' And I'm just trying to give them some guidance from people like yourself who've already done it.   Rhodes Perry:             Yeah I think that that's a great question. I think that why I chose my business name to be my name in terms of personal branding is so much of my past work has been about building relationships, building coalition, and building trust. And I think that my work in the past speaks for itself, and the folks that I had the pleasure of working with really benefited from what they learned. In starting my business many of my clients are those folks that I have worked with in the past, and so that's just a huge benefit for me. Also as I was making the jump I knew I wanted to focus in on equity in diversity and inclusion work, and I wasn't quite sure that time- how that could continue to evolve. In just this past week I had my first business anniversary so I've been in business for a year, and even over that period of time a lot of things have changed, but my name and my brand have absolutely attracted my dream clients I guess to work with who were specifically looking for support on doing the right thing, and either wanting to develop a policy, more taking a policy and actually implementing it and sustaining it over time, that that's really where I see a niche in providing this kind of mentorship, and accountability even more so than delivering skills. Because a lot of the folks that I do work with I've known for some time, they have the skills to do this work, they really need that kind of support and role modeling, but especially just kind of knowing the work that they need to do, but basically being held accountable, and having those kind of frequent check-ins. So I think that [Inaudible 00:12:00] thinking about maybe starting their own businesses, I think it's always good to- if you're not sure on a killer name that will be super clear on what you do, starting out with your own name and you can always kind of build off and build a 'doing business as' name later on down the road when things become a little bit more clear with who your niche market is, and what specifically you are doing.   Jenn T Grace:              And your website URL is Rhodes Perry, so I think that there's a lot to be said about just having your name rather than having the consulting on it because if at any point in time you chose to pivot and go in a different direction, then the URL always remains the same, and for the most part our names don't change. For the most part.   Rhodes Perry:             Right, for the most part.   Jenn T Grace:              Of course there's exceptions.   Rhodes Perry:             For your viewers, I am transgender and that's something that I talk about openly with my clients because a lot of the work that we're focusing on right now is how to support transgender and gender diverse employees, or people that businesses might be serving. So that's something that I am open about, and so I have changed my name, but that was a long time ago. But yes, there are times where if you are someone who's transitioning, or maybe you're thinking about getting married, maybe before you buy your URL, if you are planning to change your name, maybe hold off on that before you do.   Jenn T Grace:              I ended up buying all- everything I could before I got married, and thought that I was going to change my name, and then I was like I wasn't sure, and then I was going to hyphenate, so I ended up with probably 25 URLs that all cost like $10 a piece, and then eventually over time I'm like, 'Alright I'm just going to stick with the one.' And then just as a random side note is that the reason why it's just not www.JennGrace.com is because there's a photographer I believe who has that- or a videographer who has that already. So I was like, 'Well I'm just going to have to put the T in there reluctantly.' But it is what it is and at least I know that I'm not changing my name anytime soon so it does allow for that kind of pivot as we were talking about, because you never know- especially as entrepreneurs and I think as the landscape- especially as it relates to LGBTQ, the landscape is always changing, and we really have no idea what- we could predict, but we really have no idea what's on the horizon and how that is going to impact what type of consulting we're doing, or coaching, or what topics we're speaking on, and I think that that's kind of a- to some degree a fool proof way of just kind of protecting your brand over the long haul.   Rhodes Perry:             Absolutely.   Jenn T Grace:              So in looking at just kind of the many facets of what you're doing. I was poking around on your website before, and I'm curious on a couple of things. Like the first thing I'm thinking of is how people find you, and then recognize that they need your help, especially as like the individual change maker. Because there are opportunities- like you were saying, the Fortune companies are definitely ahead of the game in so many ways, but at the same time they're so not ahead of anything in terms of just- kind of like the changing landscape of business. So it takes- they're like moving a Titanic versus I think entrepreneurship where you're kind of navigating a speed boat on a day-to-day basis. But how do you get in front of those individual people who really need your help, and they're really going to be that internal champion, and that internal voice that's really going to make change in their respective industry, or organization, or wherever it happens to be?   Rhodes Perry:             I think that that's a great question. A few ways. One, I've been fortunate, as I had mentioned just having a lot of rich relationships from previous jobs. So many of my clients come to me word of mouth, and looking at business models over the long term I'm looking at other ways to market as well. So I also get a lot of referrals through online advertising. I do basic Google Ads. But one of the main ways of actually reaching out to newer audiences is locally I go to a number of different chamber of commerces in the Portland metro area, and also in Seattle just to build my network here because I recently moved from New York City out to Portland as I was starting my business. And so that's a really important way of just connecting with a number of businesses, but especially smaller businesses that haven't necessarily been thinking about the culture of their organization, or just want to be more competitive in reaching out to discerning diversity candidates proudly. So those are some of the ways that I get my name out there. Also through collaboration. I've been working with a number of other diversity and inclusion leaders here in the Portland area, and just looking at different projects where we can collaborate. By doing that I've had the opportunity of establishing newer relationships, both with the county and city government here, but also with a number of larger businesses in the area. So that's been helpful. But I do work across the country, so I try as often as possible to go to conferences, and when there's an opportunity to speak just to share a little bit more about the work that I do. So those are just some of the few ways that I try to get out there.   Jenn T Grace:              Yeah and so I feel like on your website you have supplier diversity highlighted as something that you are educating around and helping people with. It is something that I have certainly brought up many, many, many times in the past on this podcast, but never- maybe actually it was probably episode six or something, and we're on- I think this is episode 98 probably. So it was a long time ago.   Rhodes Perry:             Congratulations.   Jenn T Grace:              Thank you, it's been many years in the making. But one of the things that I feel like is a missed opportunity, and I'm sure from a supplier diversity standpoint you might be coming from a different direction, but as a diverse supplier yourself. Somebody listening to this, who the majority of listeners are part of the LGBTQ community in some form or another, what are they missing by not really kind of having an understanding of what supplier diversity is, and what that can mean to them as a business, but also for just kind of the community at large?   Rhodes Perry:             Yeah I think- well one was supplier diversity, and one of the things that I do is educate my clients that I work with. So- and this is especially important for some of the county and local governments that I work with. So when folks are wanting to implement LGBT specific policies, they want to provide better services, one of the first questions that I ask is looking at contracts that they issue to diversity suppliers. So woman owned businesses, minority owned businesses, and sure enough with most government agencies they have set asides for those diverse suppliers. And so one of my first questions that I ask is encouraging them- well one, asking them if they know about the NGLCC, the National Gay and Lesbian Chamber of Commerce certification that certifies LGBT owned businesses, and almost 100% of the time most people aren't aware of that, most of my clients are not aware of that certification so I do a little bit of education around that. And then I've had success in New York with some of the agencies there of doing set asides for LGBT certified businesses. So there's education happening on that side with my clients, I also work volunteering for the chamber of commerce here, and just supporting some of the LGBT certified businesses, and those businesses that are owned by LGBT people but aren't yet certified. And I explain a little bit about the work that I do largely with local and county government agencies around encouraging them to do these kind of set asides, also letting them know that many Fortune 500 companies have diverse supplier offices, staff that are looking specifically for LGBT owned businesses for a wide variety of services. Everything from printing, to professional services like I do, and just letting them know that one, the NGLCC is a great resource. They offer certification, they provide a ton of information to help you grow a business that's thriving, and I think with that- I've at least encouraged a few to go through the certification process because it does give LGBT owned businesses a competitive advantage, and if you're lucky enough to live in a state like Massachusetts and you do contracting work with state, there are set asides for those LGBT owned businesses, and I think that that's a trend thanks to the great work that the NGLCC is doing that I think more and more states will be trying to either pass executive orders through the governor's office, or legislation to actually provide the economic opportunities for LGBT owned businesses, which historically have been disadvantaged because of discrimination. So maybe that's a little bit more than you wanted, but I know that you talk about this a lot. So did that answer your question?   Jenn T Grace:              Yeah, yeah and it kind of leads into my next question a little bit. So we met through a mutual friend, and Jill Nelson has been a guest on this show as well, and I don't remember it but I will put it in the show notes of what episode that actually was. But we met at the NGLCC national conference in Palm Springs just a couple months ago, and one of the things that I wonder from your perspective is being an LGBT certified business, there's a lot of advantages to that from a business development standpoint. But in your perspective, how or how not do you feel like it maybe it is helping or not, just from a personal branding standpoint to be able to say that you are a- because you can say that you're an LGBTQ owned business, and that's got its benefits in and of itself for people who want to work within the community, but having that additional credibility of saying that you are a certified LGBTQ owned business. Where or how are you kind of using that, leveraging it? Is it part of your kind of daily conversation with people? I know that you're part of the local chamber so that kind of adds like another element to it. But just from a branding standpoint is it helping you in terms of attracting the right type of clients?   Rhodes Perry:             Yes, I think for the nature of the work that I do it absolutely helps me, it brings more credibility to the work that I do, it opens up a number of new doors that I wouldn't necessarily have had access to. Because of the work that the NGLCC is doing and continues to do, they're really expanding their reach, and I think for corporations that are aware of the certification, and for some of the government agencies that I work with, they're becoming more aware of it, maybe more because I'm constantly talking about it. But it is helpful. I would say though that if I were in a different industry- I grew up in the state of Florida, so if I was in a different industry and I still lived in the state of Florida, I think that there's still a long way to go. One in having this be an advantage, because stigma and discrimination still exist, there's a lot of education that professionals like myself have to continue doing to break down some of those barriers. And so I'm aware and I'm conscious that it's not always an advantage for every business owner, and that there could be challenges with that. One of the things that did give me hope and inspiration though is that when we were at the conference in Palm Springs, which was wonderful and it was great meeting you there, is- and I can't remember the business owners' names, but they are from Georgia and they were honored- I think they were the premier business at the conference, they're a pet store, right? And so they're in Georgia which as a state- it's a state that lacks a number of protections for LGBT folks. They're very out about who they are, it's a gay couple, and they're having a really positive and profound impact on the community just for holding that space, and they give back to the community, I think that they give back to a youth LGBT youth center there. So I digress a little bit but I do think that even when you are in a state or even a region of the country that might not be so LGBTQ friendly, there's still a power to certification, and being an LGBT owned business, and showing the possibilities for other emerging LGBT entrepreneurs that being out can be an advantage, and that there's strength in numbers. So I'm a huge proponent of the certification, but I do recognize that there can be or still are limitations to it as well.   Jenn T Grace:              Yeah, absolutely. So I was looking it up while you were talking, it's Tailspin and they are in Savannah, so they're even in a more conservative area than maybe Atlanta would be. So yeah, and they were awarded an SBA award for like the best small business owner or something like that. So I think that you bring up a good point of depending on where we are geographically. So I'm in a really progressive state being in Connecticut, you're in a complete- especially going from like New York to Portland, I feel like there's so much differences even though New York is fairly progressive I would say. But how do we make it attainable? Because I have listeners in all fifty states, I have listeners in many different countries; how do we make it something that feels attainable to the person who might be in Savannah, or might be in Little Rock, who maybe they feel like they're alone, or they don't have a chamber of commerce that's really kind of focused on business impact, but maybe they have a pride center that they can go and be involved in. Is there something that you would say as kind of a natural step that they could take to just kind of finding their community of people that are looking to build companies and businesses even if that formal structure doesn't exist?   Rhodes Perry:             Yeah I think that that's a great question, and the first thing that came to mind is an online organization. Though they are based in San Francisco you probably know of them StartOut. So they provide- they're in the process of launching a virtual space for LGBT entrepreneurs to connect, and that certainly isn't a silver bullet in solving the kind of actual face-to-face connections that folks in certain parts of the country may be desiring just because they feel isolated. But I do think that at least online it's an excellent resource to start and just kind of building connection, talking about some of the challenges that they may be experiencing because of where they live. And chances are they may be- I grew up in Palm Bay, Florida so they can be in Palm Bay, Florida and maybe they're connecting with someone in Missoula, Montana which is actually a pretty progressive place. But they're able to span the distance and just have the commonalities of talking about some of the challenges of being in a less progressive part of the country, and kind of weighing the benefits and the costs of whether it's getting certified as an LGBT owned business, or if they're providing a service, and it's a place where people are actually going to a physical brick and mortar location, do you put a rainbow flag on the front of your door? These are things that I think as LGBT owned business owners we have to consider, but I do think StartOut is a good place to start.   Jenn T Grace:              Yeah I feel like that's definitely some good feedback and tips there. So going back to kind of looking at the national landscape, since you do have experience kind of looking from a very high top down level, from a national perspective, in looking at the different fights for equality that are occurring kind of all over the place, I do find it shocking especially when I run into an LGBT person who isn't aware of just the level of discrimination that's just completely justified and fine by people in terms of workplace discriminations. So if we look at different states and different cities even within states. So you have Massachusetts where they're including LGBT suppliers in government contracting, which is the only state still, right? I think they're working on it in New York but it's not there yet. So that's happening in Massachusetts but then meanwhile you hear from people in Nashville who are still being fired because they came out, and this is somebody that I absolutely should have her on the show at some point, Lisa Howe who received an award at the NGLCC conference in August, and was commenting on how the second she came out after being an NCAA coach for like sixteen years, they fired her promptly thereafter. So- and that wasn't that long ago, that was only a couple of years ago. So if we're looking at the differences in each individual state, if somebody's just trying to figure out how can I make a name for myself because they want to grow their personal brand, they want to maybe establish a business, and make that kind of natural leap that seems very natural that you made in terms of like doing all this great work in different types of pockets and then you kind of created a company around it. Is there any kind of words of wisdom that you can provide them that would vary because if you're in California the fight there is way different than Tennessee versus Connecticut. Like I think of Connecticut being the second state with marriage equality in 2008, and I remember going to NGLCC conferences in 2009 and 2010 and talking to people who were in far less progressive areas thinking, 'Marriage equality is so not even on our radar. We are focused on economic opportunities because we don't have to focus on our basic rights to get married.' So what might be just a- I don't know, some advice or something that you might have learned along the way to kind of provide inspiration to people regardless of where in the US that they might fall, and how non-progressive or progressive that area might be.   Rhodes Perry:             Yeah I think that if folks are interested in starting a business, if they have the entrepreneurial spirit and they're LGBT, absolutely look into it and take action because by simply holding space, by creating your own business, you are creating economic opportunities for many people, and especially our own communities, our own LGBTQ communities. And I think that so many of us have had experiences of discrimination, or at least perhaps being treated differently as employees in the workplace, and knowing that if we had the opportunity of having our own businesses, or when we are creating our own businesses, or even for many of your listeners in our own businesses, that we have values that are embracing a spirit where we want everyone to bring their whole selves to work. And I think that because of the economic disparities that still exist for LGBTQ communities, one of the most powerful things we can do is if we have the ability to start our own businesses, and prioritize looking at folks within our own LGBTQ communities who have historically been disadvantaged and trying to prioritize ways of bringing job opportunities to folks in our own communities. I just think it's a real game changer for us to look at this aspect of the next era of the LGBT movement, and I think entrepreneurship should be a part of it. In my past I worked with a lot of LGBTQ youth, and so many young people that I had the pleasure of working with are entrepreneurial in spirit. Every day is a day of surviving and just to- we prioritize ways of translating those skills into skills where young people can at one point be their own bosses, I mean again I just think it's a real game changer and we should be examining aggressively ways to add this as a part of the work that the LGBT movement continues to do for the next era. Because I think just looking back over the past twenty years we have as a movement accomplished so much and so quickly, and yet I still look at the work that so many national and state and local LGBT groups are doing, and it's almost as looking at the young people who are protesting and resisting police at Stonewall, so many of those challenges still exist today when you look at family acceptance, or just trying to get an education in school, and dealing with things around bullying. We still have a long way to go and I think that the work that we do as business owners can help absolutely extend economic opportunities to more folks within the LGBT community.   Jenn T Grace:              So in looking at kind of a what's next, or what's on the horizon for you personally and for your business, like especially since you're just celebrating your first year which is so exciting. If you looked at what you were expecting to accomplish in your first year versus what you did accomplish and what you hope to accomplish in the next couple of years, how does that all kind of line up with what your vision was when you set out to do this?   Rhodes Perry:             Yeah I surprised myself in the first year. I've met many of my goals in terms of working with a number of clients that I didn't imagine working with, at least in my first year. So I'm happy with that. I really do over the next few years want to pivot more into offering services online, and so I'm starting to do that now with webinars, and I'm looking at next year having more of a master class available for executive HR diversity professionals that are doing the work but need additional support. And so I'm just looking at ways right now of creating more virtual communities, and I'm most excited about that just because there's only one of me and there's only so many hours of the day that I can make available for clients, and so I think this is another opportunity of just expanding my platform and really helping those folks that they already understand the importance of doing this work and they need that additional support. So I think that that's going to be- at least for my business, a real game changer and so I'm excited about that. And I also think making more time in my schedule to speak and go out to a number of different communities, especially- I'm really excited about going to more colleges and universities over the next year and talking more about entrepreneurship for LGBTQ folks, and I'm very, very excited about that.   Jenn T Grace:              That's awesome. I feel like the sky is the limit. I would love for you to reference back to this a year from now. Like throw it on your calendar and say a year from now to come back and listen to this, because my question is what do you perceive- and I don't want to deflate us at all, but in thinking about all of what you're setting out to accomplish, and I think that this is a question that the listeners are interested in, is what do you see as the potential kind of big hurdle, or some kind of road block that you feel like there's a chance that you're going to have to overcome in order to get to that next stage of what you're hoping to accomplish? Because I would imagine that there's probably a lot of similarity with what you think yours is and those who are listening. It makes us all human.   Rhodes Perry:             Yeah I think that a road block for me is I get excited by all of the opportunities, and I think as entrepreneurs we want to do all of the things all of the time. And so one just for me is finding my 'no' when it could be working with another great client, but to build in the time to- like I said, like really trying to expand more of my virtual presence. That takes time on the front end to do that, and so I think the biggest challenge is to kind of build in the time where I could be working with more clients right now doing that one-on-one engagement, but trying to just find my 'no' sometimes so that I can have that space to imagine and dream how to grow my business in a way that can help more people. And I think that having talked with other entrepreneurs early on in the journey, I know that that's a challenge for many of us, and so maybe offline we can talk more about how you kind of navigated that as well, because I know that you're doing such awesome work for so many folks trying to do a better job with marketing to LGBT people, and so I would love to chat with you about that.   Jenn T Grace:              Yeah I feel like it's an ever evolving thing that everyone goes through, and if I look at- go back and listen to the first episode of this podcast which was in January of 2013 I think, it is a very, very different animal. And they're all available for people to listen to and laugh because it just takes time to kind of refine your message, and really I think learning to say no is probably one of the hardest things, especially as very stereotypically ADHD type of entrepreneurs where we're all chasing shiny objects every day, and especially when we're all coming from a place of truly trying to serve and really trying to help as many people as we can. I think that's where it becomes difficult to say no, because if you're looking at it from a purely dollars and cents standpoint of 'I have a threshold that I need to make $10,000 to go speak here, and if they don't meet it, then I don't do it.' That is not how at least the people that are on my show, and myself included, that's not how we operate. It's a matter of like, 'How can we accommodate? How can we make sure they still hear our message? How can we-' and then it just- it's a struggle and I think that we all kind of go through it even if it does look more polished on the outside. I think most of us are still kind of struggling with that day-to-day behind the scenes. At least for me anyway.   Rhodes Perry:             Yeah absolutely.   Jenn T Grace:              Yeah and I think the audience kind of needs to hear these things and just kind of hear of the struggles that lie ahead as they're kind of figuring out what their voice is, and what platform they should be on, and how they should go about growing their personal brand because I think that personal branding, it's been around forever, but I feel like it just becomes more and more important in this day in age, even more so as an LGBTQ person because there's so much more at stake, and I think that all of us whether we want to or not, we're all kind of representing the community in our way. So if you do something stupid, or I do something stupid, suddenly it's the LGBTQ community that's stupid because of something ridiculous that you or I may have done. Even though that is so not what it should be, ultimately unfortunately that is just kind of the reality of it. So we all kind of have to navigate that tricky landscape as well.   Rhodes Perry:             Right, absolutely.   Jenn T Grace:              Oh good stuff. So if you could go back in time and maybe give yourself one piece of advice. Not necessarily the audience as a whole, but just really thinking of yourself. Is there kind of something that you would say or do that you think might have shortcutted some of the challenges that you've unnecessarily faced?   Rhodes Perry:             Yeah I think absolutely for me is- for my younger self to trust myself, to trust my entrepreneurial spirit. In looking back I'm glad that I had all of the experiences that I had leading up to the point of starting my own business, I think if I trusted myself and knew what was on the other side of having my own business, I probably would have done it maybe ten years earlier. You know? And it was really a fear of what the 'no' was, and I think going to college kind of slowed down the process of having my own business, because I actually- I had my own business before I went off to college, and then it just was the programming of getting a good job, and contributing to the workforce, and I didn't realize that I could be doing that as a business owner. So I don't know if that resonates with any of your listeners, but I definitely- I think for myself could have used that kind of pep talk maybe a decade ago.   Jenn T Grace:              Yeah I would imagine that hits home for many people.   Rhodes Perry:             Yeah.   Jenn T Grace:              So in kind of parting here, anything that you would like to share in terms of how people can get in touch with you, how they might work with you, just kind of any number of ways just to make sure that we get a good kind of plug here for people to contact you.   Rhodes Perry:             Yeah thank you. Well my website is www.RhodesPerry.com so there's the personal branding there. And on December 1st I'm offering a webinar for my target audience which is executive HR and diversity professionals on setting vision for- a diversity and inclusion vision that's inclusive of LGBT employees and folks that are served by businesses or government agencies. So that's December 1st and if you go to my website, on my blog there's more information on how to register for that, and you can also just contact me at Rhodes@rhodesperry.com and I can share more information that way. And I also offer a free quarterly newsletter that just kind of keeps people in the know of what I'm up to, I offer a ton of free information there on just strategies on how to engage LGBT employees, how to develop an LGBT policy, how to sustain change over time; all of that stuff is included in my quarterly newsletters. And I just love to hear from folks, so if people have questions I'm available to just provide value and help people kind of get started on that path of building more inclusive workplaces.   Jenn T Grace:              That is awesome. And so for anyone listening, this is episode 98. I'm pretty sure I screwed it up earlier when we were talking, so you can go to the website at www.JennTGrace.com/98 and that will get you a transcript for today's interview, and then all of the links that Rhodes was just talking about. And I feel like it might be important to note that Rhodes is spelled R-H-O-D-E-S, not like Roads like a road. Just because I feel like- I want to make sure it's clear and people can find you, so that's good. Awesome.   Rhodes Perry:             Thank you so much, thank you for having me on the show.   Jenn T Grace:              You are very welcome, it was a pleasure chatting with you. Thank you for listening to today's podcast. If there are any links from today's show that you are interested in finding, save yourself a step and head on over to www.JennTGrace.com/thepodcast. And there you will find a backlog of all of the past podcast episodes including transcripts, links to articles, reviews, books, you name it. It is all there on the website for your convenience. Additionally if you would like to get in touch with me for any reason, you can head on over to the website and click the contact form, send me a message, you can find me on Facebook, LinkedIn and Twitter all at JennTGrace. And as always I really appreciate you as a listener, and I highly encourage you to reach out to me whenever you can. Have a great one, and I will talk to you in the next episode.

Jill Nelson was kind enough to take a quick break from her busy job as Purser of the ferry boat named Matanuska.  I met Jill while traveling on the ferry from Canada to Alaska. Jill was super nice and told me what a Purser does on a ship.  She even told me a story about how a dog once fell overboard and how they were able to rescue it. 

When a chauvinist pig (Scott Baker) gets shot for harassing women, he's reincarnated as a woman (Jane Hamilton) in order to learn a lesson about life. Chuck Vincent's Cleo/Leo is a terrific look at gender relations and institutional sexism.

Expert Interview with Jill Nelson of the INUS Group Portland, OR | Vancouver, WA Links mentioned in the show: Portland Area Business Association The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It Evolutionaries: Transformational Leadership: The Missing Link in Your Organizational Chart You can get in touch with Jill here: Website: http://www.INUSGroup.com/ Twitter: https://twitter.com/inusgroup LinkedIn: http://www.linkedin.com/in/jilllnelson By e-mail at: jill.nelson@paba.com or j.nelson@inusgroup.com Listen to the episode by clicking the play button below! Would you prefer to read the transcript than listen to the episode? No problem! Read the transcript below. AUDIO TITLE:  30 Days, 30 Voices – Jill Nelson Jenn T Grace: Welcome to 30 Days, 30 Voices: Stories from America's LGBT business leaders. Intro: You are listening to a special edition of the Gay Business and Marketing Made Easy Podcast. Tune in for the next thirty days as we interview one business leader per day, each day in June to celebrate LGBT Pride Month. That's lesbian, gay, bisexual and transgender pride month. You'll learn insights around business and marketing from those who know it best. And now your host. She's an entrepreneur, a marketing maven and an advocate for the LGBT business community. Jenn, with two N's, T Grace. Jenn T Grace: Hello and welcome. Thank you for tuning into this special Pride Month episode of the Gay Business and Marketing Made Easy Podcast. Information about today's guest and links mentioned in the show will be available on the website at www.JennTGrace.com/30days30voices. If you like what you hear in this interview, please be sure to tell a friend. And now, without further ado, let's dive into the interview. Okay let's get started. I am excited to be talking with Jill Nelson today, founder of the INUS Group which works with individuals, teams and organizations to create powerful lives and dynamic relationships. She is also a community leader actively working towards LGBT equality issues through business, marriage equality and youth issues. She also spent over a decade as an ordained minister serving congregations in three different states. Jill, I have given the listeners a brief overview of who you are but why don't you tell us a little bit more about your business and what your path looked like that led you to where you are today. Jill Nelson: Well I'd love to do that Jenn. I have what many might consider a very convoluted path. I started out many, many, many, many years ago- I'm not even going to elaborate how long ago because then you'd know how old I am. But my undergraduate degree was in Accounting, I started out with, and it didn't take me long to realize I really didn't enjoy Accounting and switched to business management. And over the course of the next fifteen or twenty years, I got an opportunity to really experience retail management, business consulting, working several different industries. Eventually reached the point where I felt as though business work was two dimensional. I didn't feel as though I was really doing everything I wanted to make the world a better place, and that kind of led me into the ministry. I spent, you know as you noted in my introduction, a good ten or twelve years working with congregations wanting to help people really in touch with their whole life experience, not just their work experience. And help people then realize their full potential. But after twelve years in ministry I discovered that I missed business. I missed creating things. There were pieces of ministry that just didn't resonate well for me, and I met someone who was a couple's coach. Met them through a church group that I was co-facilitating for couples. And I discovered the world of coaching. And that opened up just an amazing,

Just in time for Devil's Night, we're talking about the classic adult film with Golden Goddesses author Jill Nelson. We interviewed Miss Jones, Georgina Spelvin, and Gerard Damiano Jr.Learn more about your ad choices. Visit megaphone.fm/adchoices

Just in time for Devil's Night, we're talking about the classic adult film with Golden Goddesses author Jill Nelson. We interviewed Miss Jones, Georgina Spelvin, and Gerard Damiano Jr.

Featuring the lion's share of our interview with Jane Hamilton (AKA Veronica Hart), we're looking at A Scent of Heather, her screen debut. We're joined this week by Jill Nelson, author of Golden Goddesses: 25 Legendary Women of Classic Erotic Cinema.Learn more about your ad choices. Visit megaphone.fm/adchoices

Featuring the lion's share of our interview with Jane Hamilton (AKA Veronica Hart), we're looking at A Scent of Heather, her screen debut. We're joined this week by Jill Nelson, author of Golden Goddesses: 25 Legendary Women of Classic Erotic Cinema.

Explore the stages of transition -- in your career, your relationships and your life. Clarify the tasks that need to be addressed and the obstacles that can get in the way.